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The Springfield Public Forum at 75

Springfield Public Forum 2010

Springfield Public Forum 2010

Launched in 1935 as a pilot program designed to further the education of adults unable to attend college at the height of the Great Depression, the Springfield Public Forum is today one of the oldest lecture series in the country and perhaps the only one that remain free to the public. The list of speakers who have come to Springfield includes hundreds of luminaries, ranging from future presidential contenders Richard Nixon and Hubert Humphrey to Doonesbury creator Gary Trudeau. Through the years, the forum has remained true to its mission while also changing and evolving to remain relevant, reach audiences of all ages, and be a force in the cultural life of the region

Patricia Canavan says those round-number anniversaries, such as the 75th now being marked by the Springfield Public Forum, are much more than occasions for blowing out candles on a cake and marking the passage of time.
Indeed, these are occasions — historically better than other anniversary numbers, such as 74, 76, 49, or 51 — for efforts to draw attention to an organization and remind the public of its value to the community. “And, even more importantly, it’s a time for introspection, for looking at what’s being done and for ways to do it better,” said Canavan, executive director of the forum, noting that those involved with this Western Mass. institution are taking full advantage of this anniversary to do all that and more.
In other words, she said, the 75th will be an occasion to underscore one of the forum’s more effective marketing slogans: ‘Old, but New Every Year.’
Dave Martel, a partner with the Springfield-based law firm Doherty, Wallace, Pillsbury, and Murphy, and a board member for nearly half the forum’s existence, agreed. He told BusinessWest that this year’s forum series, to begin Sept. 21 with a talk from Supreme Court Justice Stephen Breyer, is both a celebration of the institution’s contributions to the community and testimony to how the forum continues to carry out its mission to educate and engage area residents.
He said the 75th anniversary season, while in many ways no different than other years, does, because it is a milestone, present a good opportunity for everything from enlisting additional support from the business community, which underwrites the lectures, to building up an endowment that will someday lessen the forum’s reliance on fund-raising.
“We want to use that endowment to fund one lecture each year, which will put less emphasis on having to find sponsors for each talk,” said Martel, adding that the attention garnered by the 75th anniversary celebration will provide a real boost for those efforts.
Canavan, now in her fourth year at the helm of the forum, said the organization, one of the oldest lecture series in the country and perhaps the only one that remains free to the public, continues to evolve. She used that term first in reference to the fact that the staff, which has grown to four part-time employees, is now paid. But she also utilized it to describe efforts with everything from choosing speakers that will appeal to today’s tech-savvy young people to taking learning opportunities well beyond the one hour of a speaker’s address.
These and other measures are part of a broad strategic planning initiative launched in 2007 and, in many ways, inspired by the diamond anniversary, said Canavan, noting that, overall, the plan’s goal is simply to extend the forum’s reach and enable it to touch more lives.
“We needed to define where we were going and look into the future and decide what we wanted to be,” she said of the strategic initiative. “We are committed to the fact that we are education organization, and while the lectures play a huge part in this, we decided that because we’re bringing such a wealth of resources, people, to a community, to just let them speak for one night and have that be it, is in many ways a waste.”
For this issue, BusinessWest, on the occasion of the forum’s 75th anniversary, takes a broad look at how the lecture series continues to evolve and find new and different ways to remain true to its original mission.

Learning Experience
As she talked about the 75th anniversary and anticipation of it, Canavan said that one more thing the milestone inspired was research into the forum’s creation, history, and legacy. Much of the work was carried out by an intern, and it was quite eye opening, she noted.
Among other things, it revealed that the forum began in 1935 as a three-year project sponsored by the American Association for Adult Education in New York City, which ran similar programs across the country. The first series featured 40 programs over eight weeks, and functioned as a short college course with guest lecturers on related topics, said Canavan, noting that, at the time (the height of the Great Depression), many adults simply did not have the wherewithal to pursue college degrees, and the forum served as a means for continuing their education.
The lectures, which drew nearly 50,000 people that first season, were intentionally historical in nature for the first few years, she continued, but changed at the request of the audience to address topical issues. By openly addressing contemporary problems, the forum series became a driving force in the cultural life in Springfield.
Over the years, luminaries from politics, literature, science, sports, the media and other fields have appeared at Symphony Hall. The list of speakers includes Henry Kissinger, Robert Moses, Maya Angelou, Issac Asimov, Zbigniew Brzeziniski, Alex Haley, Art Linkletter, Gary Trudeau, and Red Auerbach. In 1952, Senators Richard Nixon and Hubert Humphrey, who would square off against each other in the 1968 presidential election, both spoke at the forum.
Then, as now, the commitment has been to “great speakers, great discourse,” said Martel, and this is a tradition being continued with the 75th anniversary lineup, which presents testimony to the many ways in which the forum remains true to its mission, but also continues that evolutionary process and strives to reach larger and more diverse audiences.
The roster of speakers reflects how those who are assembling the lineup are striving for diversity in terms of subject matter, as well as a focus on current events and efforts to grow attendance by bringing more families and young people to Symphony Hall, he continued.
Breyer, just the second Supreme Court justice to take part in the forum (William O. Douglas was the other), appears as both a jurist — speaking on current issues, including the recent appointment of the court’s latest member, Elena Kagan — and as author of several books, including Active Liberty and Through the Eyes of a Judge.
Breyer’s visit will be followed by what Canavan calls one of the forum’s “family friendly” lectures, featuring Mars Rover lead scientist Steven Squyres, on Oct. 24. This will be a multi-media presentation that will include up-to-the-minute news and footage from the Mars Rovers Spirit and Opportunity, as well as information about NASA’s future plans. The lecture, which is the culminating event in a month-long series of programming involving science and technology (more on that later) will be preceded by a small student discussion group with Squyres and demonstrations by student robotics groups.
Squyres’ appearance typifies efforts in recent years on the part of forum administrators and board members to reach out to younger people, said Canavan, noting that recent lineups, crafted with the same goal in mind, have included marine archeologist Robert Ballard, whose team located the Titanic, Jean Michel Cousteau, son of the late explorer, oceanographer, and filmmaker Jacques Cousteau and president of the Ocean Futures Society, and others involved in the sciences.
Inclusion of speakers with messages that will appeal to younger audiences is a key part of that broad initiative, but it is only one component.
“One of our big goals for this season is to really resonate with people of my generation or younger,” said Canavan, 41, noting that one of the strategies for doing this is making full use of the rapidly advancing information technology and social media outlets embraced by younger generations. “We have updated and upgraded our Web site, we have a very active FaceBook page and an electronic newsletter.
“But that’s just one part of the equation,” she continued. “Another piece is resonating with movers and shakers within the younger crowd. “I’ve reached out to people who can say to their group or sphere of influence, ‘hey, look at this … this is something great, a real asset to our community.”

Talking the Talk
The rest of the lineup for this fall reflects efforts on the forum’s part to be topical while also engaging audiences, said Canavan.
On Oct. 28, Kavita Ramdas, senior advisor to and former president and CEO of the Global Fund for Women, will give a talk focusing on the challenges and opportunities presented by globalization, with a look at the role of social entrepreneurship on improving health, education, and economic security in developing countries.
Meanwhile, urban revitalization will the focus of a talk by Newark, N.J. Mayor Cory Booker, whose innovative strategies are producing solid results for that community. Booker will share his multi-faceted approach to economic development, community building, education and housing reform, and promotion of arts and culture. The season will conclude with a town-hall-style moderated conversation with new analysts and commentators Mark Shields and David Brooks, as they appear on PBS’s Newshour. They will provide insight into current events, including the mid-term elections, the economy, national, and international affairs.
In many ways, the 2010 season and its lineup of speakers reflects initiatives included in that strategic planning process, completed two years ago, that spurred several new initiatives.
Among them is something called the City Thinks Program, undertaken in conjunction with the Springfield Public Library and funded by a number of groups, especially the American International College Honors Program. City Thinks takes one of the forum lecture topics and develops three weeks of programming around it, offered in a number of venues.
This season, the Squyres lecture was chosen, said Canavan, adding that programming will include book-discussion groups, movie and documentary screenings, a student video contest (with a special prize donated by PeoplesBank), “Family Fun Day” at the Springfield Museums, and more.
“The goal is to give as many as possible the opportunity to learn more about this topic,” she explained, noting that this year’s topic is called “The Final Frontier: Space, Science, and Technology. “We want to provide as many avenues as possible for people to engage and learn more.”
Other component of the strategic initiative involves efforts to expand outreach to area schools, community centers, and other facilities to provide resources for additional learning, she continued. These endeavors include small-group discussions with forum speakers prior to their talks at Symphony Hall. One such talk two years ago, involving presidential historian Michael Beschloss involved 25 students in Springfield Public Schools.
“It was a terrific program … these students were prepped, they came with great questions,” said Canavan. “This was a great way for them to build upon what they were learning in the classroom.
“We’re finding that with these educational outreach activities and the partnerships we’re building with different educational and cultural organizations that we’re able to reach more people,” she continued. “And that’s something we’re really excited about.”

In Conclusion
Canavan told BusinessWest that some special marketing initiatives have been undertaken for this 75th season of lectures, including a new logo and related materials. There are some other things planned that would be considered extraordinary, and there may well be a cake included in the mix somewhere.
But forum administrators and board members want to do much more this year than simply celebrate a milestone, a diamond anniversary. They want to take full advantage of this opportunity to not only mark some history, but generate some awareness and momentum so that much more history can be written, and a tradition can not only continue, but expand and thrive.
If they can succeed with all that, then there will be really something to celebrate.

George O’Brien can be reached at [email protected]

Agenda Departments

District Attorney Candidates Forum

Sept. 7: Western New England College School of Law will host a forum featuring the candidates for the office of Hampden County District Attorney at 6 p.m. in the Blake Law Center’s J. Gerard Pellegrini Moot Court Room. The event is free and open to the public. The candidates will face questions from a panel including a journalist, a local criminal attorney, and a professor from the School of Law. The forum is scheduled for approximately 90 minutes. WNEC is located at 1215 Wilbraham Road in Springfield.

CORI Board Training

Sept. 14: The Berkshire Area Health Education Center is collaborating with the Mass. Criminal Systems History Board to sponsor training on criminal offender record information (CORI) from 1 to 3 p.m. at Berkshire Hills Country Club in Pittsfield. The training is for staff of agencies who are certified to request CORI information for non-criminal-justice purposes. A $13 fee covers the cost of the venue and refreshments. To register or for more information, visit www.berkshireahec.org   or call (413) 447-2417.

EANE Healthcare Conference

Sept. 16: The Employers Assoc. of the NorthEast will conduct its annual Health Care Conference from 7:30 a.m. to noon at the Publick House in Sturbridge. A panel of experts, representing insurance carriers, brokers, health care providers, and legal professionals, will discuss the challenges of the changing health-care-reform landscape. Attendees will be encouraged to ask questions of the panel. For more information on the conference, contact Karen Cronenberger at (877) 662-6444 or [email protected] .

Mountain Park Memories

Sept. 17: The Holyoke Merry-Go-Round is inviting area residents to take a trip down memory lane with an event called Mountain Park Memories, slated for 6:30 p.m. at the Log Cabin Banquet & Meeting House. The event, a fund-raiser for the Merry-Go-Round, will capture the history and nostalgia of the amusement park located near the base of Mount Tom, which closed in the 1987 after operating for nearly a century. The program will include memorabilia, games, auctions, food stations, and music by Joe Canata & the Memories. Tickets are $45 per person. To order tickets, or for more information, call (413) 538-9838, or visit www.holyokemerrygoround.org .

Financial Pathways at Bay Path

Sept. 19: Intuition, creativity, and empathy are characteristics women can leverage to take control of and build their personal wealth. Bay Path College will continue its Financial Pathways series from 2 to 4 p.m. by examining these traits with A Purse of Your Own author Deborah Owens. Owens will highlight simple approaches to understanding investments and share the seven wealthy habits of successful women. The seminar is planned for the Blake Student Commons on the Longmeadow campus, 588 Longmeadow St. A question-and-answer session and book signing with Owens will follow the presentation. To build on the series’ philanthropic participation, attendees are asked to bring a gently used purse to the workshop as a donation to the college’s Professional Clothing Closet, which provides each undergraduate with one professional outfit as they begin their careers. Registration is required, and light refreshments will be served from 1:30 to 2 p.m. during event registration. Tickets are $10 each or $15 for two when signing up with a friend. To register or for more information, contact Mary Pajak at (413) 565-1115.

Sunday Brunch with Dr. Joy Browne

Sept. 19: Radio psychologist Dr. Joy Browne will be the guest speaker at a program, slated for noon to 3 p.m., sponsored by the UMass Amherst Family Business Center at the Log Cabin Banquet & Meeting House in Holyoke. Browne’s nationally syndicated daily radio show can be heard on the WOR Radio Network weekdays from noon to 3 p.m. A licensed clinical psychologist, Browne will answer questions about family, business, and family business. For more information on the program, contact Ira Bryck at (413) 545-1537, or visit www.umass.edu/fambiz .

Rick’s Place Open House

Sept. 21: Rick’s Place recently moved into a new facility at Kids Village, 35 Post Office Park, Suite 3514, Wilbraham, and an open house is planned from 3:30 to 5:30 p.m. to introduce its services to the public. Established in memory of Rick Thorpe, who died in Tower Two of the World Trade Center on 9/11, Rick’s Place provides a supportive and secure environment for grieving families. Scheduled two weeks before grand opening day, the open house will raise awareness of the work being done by staff and volunteers. For more information, visit www.ricksplacema.org .

Springfield Developers Conference

Oct. 27: The Naismith Memorial Basketball Hall of Fame in Springfield will be the setting for the 2010 Springfield Developers Conference, sponsored by the City of Springfield. The conference theme is “Innovate, Grow, Create … Make It Happen,” and will highlight opportunities to incorporate new technologies and innovative practices in the building, energy, and information-technology industries to improve one’s business. Exhibitor and sponsorship opportunities are still available. For more information, contact Samalid Hogan at (413) 787-6020.

Get on Board

Oct. 28: OnBoard, a Springfield-based nonprofit, hopes to connect local organizations with individuals looking to increase their involvement in the community, from 5 to 8 p.m. at the Naismith Memorial Basketball Hall of Fame. The event will take place at Center Court, where attendees will meet with as many as eight or more organizations. The meetings will be orchestrated using the ‘speed-dating’ format, with individuals spending a few minutes with an organization of their choice and, on the sound of the basketball buzzer, moving to the next. Representatives from each organization will discuss their history, mission, and goals, and what it is they are looking for in board members. Interested individuals will have the chance to explain what skills and interests they have to make a potential match. The event is free and open to the public. For more information, call Elizabeth Taras at (413) 687-3144 or Brittany Castonguay at (413) 737-1131, or visit www.diversityonboard.org .

Advanced Manufacturing Competition & Conference

Nov. 16: The first highly concentrated, cluster-centric, regional manufacturing conference of its kind will be held at the MassMutual Center in Springfield. The event, called the Advanced Manufacturing and Innovation Competition & Conference (AMICCON), is being staged in response to growing recognition among area manufacturers and supply chain members that there is an urgent need to find and meet one another. “AMICCON was formed to identify who’s here in manufacturing, expose them to OEMs (original equipment manufacturers) and procurement, and to make these introductions,” said co-founder Ellen Bemben. “The ultimate goal is to be the advanced manufacturing region in the U.S., where exotic manufacturing, such as micro, nano, and precision, meet higher specifications and tighter tolerances, and short runs are the norm.” Industry sectors to be represented at the event will include plastics and advanced materials, precision machining, paper and packaging, electronics, ‘green’/clean technology, and medical devices. Business opportunities in defense and aerospace will also be highlighted at the event. OEMs and their supply chains are being invited personally to participate. “AMICCON is a new consortium on innovation that also delivers manufacturers to innovators and new markets in order to cause new business,” said Gary Gasperack, vice president and general manager (retired) of the Spalding Division of Russell Corp. “We are very excited about introducing it to our region.” The Mass. Export Center has already produced two programs for AMICCON: an Export Experts Panel, and a seminar, “International Traffic in Arms Regulations for Defense and Aerospace Export.” For more information, visit www.amiccon.com .

Bankruptcies Departments

The following bankruptcy petitions were recently filed in U.S. Bankruptcy Court. Readers should confirm all information with the court.

Agin, Bryon D.
Agin, Constance L.
1 Prospect St.
Chicopee, MA 01013
Chapter: 7
Filing Date: 07/23/10

Akey, Michael J.
Akey, Alissa M.
6 Dewolf Road
Montague, MA 01351
Chapter: 7
Filing Date: 07/07/10

Alvarado, Joseth del Carmen
a/k/a Moreno, Joseth C.
164 Colonial Village
Amherst, MA 01002
Chapter: 7
Filing Date: 07/12/10

Ansanitis, David A.
25 Maple St.
South Hadley, MA 01075
Chapter: 7
Filing Date: 07/06/10

Arias, Carlos E.
Arias, Nancy C.
a/k/a Lopez, Nancy C.
101 Dorset St.
Springfield, MA 01108
Chapter: 7
Filing Date: 07/22/10

Austin, Eric S.
Austin, Tracy A.
13 Phillips St.
Greenfield, MA 01301
Chapter: 7
Filing Date: 07/22/10

Bashaw, Joan M.
17 Highview Dr., Apt. A
Pittsfield, MA 01201
Chapter: 7
Filing Date: 07/16/10

Bechta, Leonard J.
Bechta, Sara L.
a/k/a Durocher, Sara L.
98 Carver St.
Springfield, MA 01108
Chapter: 7
Filing Date: 07/26/10

Beckett, Herbert
70 Chestnut St.
Springfield, MA 01103
Chapter: 7
Filing Date: 07/19/10

Bedard, Theresa A.
233 Cedar Swamp Road
Monson, MA 01057
Chapter: 7
Filing Date: 07/14/10

Bosworth, Bruce D.
317 Southwick Road
Westfield, MA 01085
Chapter: 7
Filing Date: 07/20/10

Bowden, Roger C.
86 Sesame Dr.
Chicopee, MA 01020
Chapter: 7
Filing Date: 07/08/10

Broga, Deborah A.
P.O.Box 518
Lee, MA 01238
Chapter: 7
Filing Date: 07/13/10

Bruno, Alberta A.
70 Powder Mill Road
Southwick, MA 01077
Chapter: 7
Filing Date: 07/22/10

Burgen, Paulette A.
594 George Hannum Road
Belchertown, MA 01007
Chapter: 7
Filing Date: 07/22/10

Burnett, Loida P.
41 Klondike Ave.
Westfield, MA 01085
Chapter: 7
Filing Date: 07/20/10

Card, Lisa M.
64 Brickyard Road
Southampton, MA 01073
Chapter: 7
Filing Date: 07/23/10

Carrigan, Michael T.
636 New Braintree Road
Oakham, MA 01068
Chapter: 13
Filing Date: 07/15/10

Castonguay, Vaughn P.
216 Greenaway Dr.
Springfield, MA 01109
Chapter: 7
Filing Date: 07/15/10

Chartier’s General Carpentry
Chartier, Donald N.
59 Reed St.
Agawam, MA 01001
Chapter: 7
Filing Date: 07/07/10

Cintron, Nilsa
a/k/a Almonla, Nilsa
a/k/a Jones, Nilsa
85 West Alvord St.
Springfield, MA 01108
Chapter: 7
Filing Date: 07/22/10

Clevenshire, John J.
Clevenshire, Katherine A.
a/k/a Marceau, Katherine
22 Kingston St.
Indian Orchard, MA 01151
Chapter: 7
Filing Date: 07/13/10

Clough, Constance P.
P.O.Box 97
West Warren, MA 01092
Chapter: 7
Filing Date: 07/23/10

Cogswell, Robert E.
PO Box 506
Barre, MA 01005
Chapter: 7
Filing Date: 07/07/10

Costella, Raymond A.
Costella, Michelle L.
37 Editha Ave.
Agawam, MA 01001
Chapter: 13
Filing Date: 07/15/10

Crafts, Gilbert J.
428 Cummington Road
Ashfield, MA 01330
Chapter: 7
Filing Date: 07/16/10

Curley, Martin F.
Curley, Michele C.
96 Judson St.
Springfield, MA 01104
Chapter: 7
Filing Date: 07/13/10

Davila, Juanita M.
6 Springfield St.
Springfield, MA 01107
Chapter: 7
Filing Date: 07/19/10

Derosier, Lawrence L.
Derosier, Kerrie L.
25 Mount Dumplin Road
Palmer, MA 01069
Chapter: 13
Filing Date: 07/23/10

Dizdarevic, Suad
60 Colony Road
West Springfield, MA 01089
Chapter: 7
Filing Date: 07/19/10

Drew, Alan P.
83 Pennsylvania Ave.
Springfield, MA 01118
Chapter: 7
Filing Date: 07/13/10

Dust Bunnies Etc.
Seney, John A.
Seney, Tara M.
a/k/a Ploof, Tara M.
140 Oaklawn Ave.
Orange, MA 01364
Chapter: 7
Filing Date: 07/20/10

Dyer, Nicholas C.
Dyer, Kristy L.
6 Porter Ave.
Hatfield, MA 01038
Chapter: 7
Filing Date: 07/20/10

Errichetto, Stephen
Errichetto, Linda A.
61 Glenwood Ave.
Pittsfield, MA 01201
Chapter: 7
Filing Date: 07/07/10

Feliciano, Mayda
14 Nashawannuck St.
Easthampton, MA 01027
Chapter: 7
Filing Date: 07/07/10

Finklea, Eddie
57 Bretton Road
Springfield, MA 01119
Chapter: 7
Filing Date: 07/13/10

Fortier, Kathleen J.
Brown, Kathleen J.
24 Treehouse Circle
Easthampton, MA 01027
Chapter: 7
Filing Date: 07/15/10

Gadson, Wesaline
P.O.Box 1815
Pittsfield, MA 01201
Chapter: 13
Filing Date: 07/12/10

Goulet, Beth M.
P.O. Box 123
Williamsburg, MA 01096
Chapter: 7
Filing Date: 07/16/10

Graf, Debra M.
108 Trilby Ave., #2
Chicopee, MA 01020
Chapter: 7
Filing Date: 07/22/10

Graham, Timothy Adams
13 Sterling Dr.
Easthampton, MA 01027
Chapter: 7
Filing Date: 07/15/10

Hall, Courtney J.
252 West St. #2
Amherst, MA 01002
Chapter: 7
Filing Date: 07/19/10

Harms, Jean L.
22 Guyotte Ave.
Chicopee, MA 01020
Chapter: 7
Filing Date: 07/23/10

Harris, Frederick C.
Harris, Judith A.
43 Bates St.
Northampton, MA 01060
Chapter: 7
Filing Date: 07/15/10

Hentnick, Todd R.
7 Crestwood Circle
Westfield, MA 01085
Chapter: 7
Filing Date: 07/12/10

Hilbig, Mark C.
Hilbig, Tammy A.
47 Call St.
Chicopee, MA 01013
Chapter: 13
Filing Date: 07/20/10

Jaskulski, Joanne M.
51 Dogwood Lane
Agawam, MA 01001
Chapter: 7
Filing Date: 07/06/10

Jones, Beverly M.
340 Hampden St.
Chicopee, MA 01013
Chapter: 7
Filing Date: 07/20/10

Joseph, Ketty
35 Longhill Road
Springfield, MA 01108
Chapter: 7
Filing Date: 07/23/10

Kania, Sheri Lynn
24 Shore Road
Southwick, MA 01077
Chapter: 13
Filing Date: 07/21/10

Kendra, Kenneth A.
384 Front St.
Chicopee, MA 01013
Chapter: 7
Filing Date: 07/20/10

Kindberg, Carl G
79 St. John’s St.
Palmer, MA 01069
Chapter: 7
Filing Date: 07/09/10

Kizis, Andrew B.
Kizis, Ann M.
672 Sheldon Road
Barre, MA 01005
Chapter: 7
Filing Date: 07/20/10

Knapp, Paula R.
106 Devon Terr.
Westfield, MA 01085
Chapter: 7
Filing Date: 07/14/10

Komlev, Vera
a/k/a Katko, Vera
15 Sarah Lane
Belchertown, MA 01007
Chapter: 7
Filing Date: 07/15/10

Konopko, Krystyna
Konopko, Miroslaw I.
13 Lewis St., Apt. 2
Westfield, MA 01085
Chapter: 7
Filing Date: 07/20/10

Kouniotis, John A.
60 Florence Road
Florence, MA 01062
Chapter: 7
Filing Date: 07/23/10

Koziol, Mario M.
46 Hadley St.
Springfield, MA 01118
Chapter: 7
Filing Date: 07/23/10

Kraft, Kenneth A.
Kraft, Lisa J.
41 Lakemont St.
Southwick, MA 01077
Chapter: 7
Filing Date: 07/20/10

 

Kristek, Joseph J.
Kristek, Susan Y.
44 Strong St.
Easthampton, MA 01027
Chapter: 7
Filing Date: 07/21/10

Link, Jeffrey J.
294 Barker Road
Pittsfield, MA 01201
Chapter: 7
Filing Date: 07/13/10

Loranger, Tommy P.
Loranger, Tarynn M.
37 Jerilis Dr.
Springfield, MA 01119
Chapter: 7
Filing Date: 07/23/10

Lynch, Barry S.
62 Yorktown Court #62
Chicopee, MA 01020
Chapter: 7
Filing Date: 07/15/10

Madison, Glenn P.
P.O. Box 172
Chicopee, MA 01021
Chapter: 7
Filing Date: 07/21/10

Marchefka, Phyllis A.
37 Barton Road
Greenfield, MA 01301
Chapter: 7
Filing Date: 07/20/10

Millis, Rose M.
111 Meadow St.
North Adams, MA 01247
Chapter: 7
Filing Date: 07/15/10

Mosher, Barbara L.
420 Main St., Unit 86
Agawam, MA 01001
Chapter: 7
Filing Date: 07/09/10

Motyl, Theodore S.
PO Box 491
Southampton, MA 01073
Chapter: 7
Filing Date: 07/21/10

Nardi, Raffaela
31 Ardmore St.
Springfield, MA 01104
Chapter: 13
Filing Date: 07/07/10

Nichols, Patricia
129 Brewster St.
Springfield, MA 01119
Chapter: 13
Filing Date: 07/09/10

Nooney, Stephen D.
Nooney, Marianne
a/k/a Murray, Marianne
130 Montgomery Road
Westfield, MA 01085
Chapter: 13
Filing Date: 07/22/10

O’Connor, John P.
237 Savoy Ave.
Springfield, MA 01104-2402
Chapter: 7
Filing Date: 07/16/10

O’Meara, Robert J
1329 Northampton St.
Holyoke, MA 01040
Chapter: 7
Filing Date: 07/21/10

Page, Virginia M.
Page, John C.
4385 South Athol Road
Athol, MA 01331
Chapter: 7
Filing Date: 07/13/10

Pais, Darla M.
a/k/a Allen, Darla M.
P.O. Box 253
Blandford, MA 01008
Chapter: 7
Filing Date: 07/20/10

Pelletier, Louis J.
23 Corcoran Blvd.
Springfield, MA 01118
Chapter: 7
Filing Date: 07/13/10

Peramba, Edward J.
Peramba, Pamela J.
313 Deerfield St.
Greenfield, MA 01301
Chapter: 7
Filing Date: 07/21/10

Pereira, Antonio D.
Pereira, Darlene M.
868 Southampton Road
Westfield, MA 01085
Chapter: 7
Filing Date: 07/08/10

Perkins, Timothy P.
53 Oak Ridge Dr.
Belchertown, MA 01007
Chapter: 7
Filing Date: 07/22/10

Perry, Andrea L.
50 Sackett Road
Westfield, MA 01085
Chapter: 7
Filing Date: 07/20/10

Peters, Gus
Peters, Deborah A.
P.O. Box 173
Southampton, MA 01073
Chapter: 7
Filing Date: 07/21/10

Platanitis, Marc G.
81 Erin Lane
Ludlow, MA 01056
Chapter: 7
Filing Date: 07/20/10

Reyes, Pilar
79 Perkins St.
Springfield, MA 01118
Chapter: 7
Filing Date: 07/20/10

Reynolds, Robert M.
Reynolds, Tonya L.
111 Brown St.
Pittsfield, MA 01201
Chapter: 13
Filing Date: 07/21/10

Roberts, Steven Dennis
Roberts, Shannon Marie
441 East Main St.
North Adams, MA 01247
Chapter: 7
Filing Date: 07/08/10

Rock, Kristal S.
PO Box 574
Monson, MA 01057
Chapter: 7
Filing Date: 07/21/10

Rock, Peter D.
2 Maplelawn Dr.
Monson, MA 01057
Chapter: 7
Filing Date: 07/21/10

Ruggeri, William D.
Ruggeri, Janine M.
P.O. Box 840
Sturbridge, MA 01566
Chapter: 13
Filing Date: 07/13/10

Ruggeri, William D.
Ruggeri, Janine M.
P.O. Box 840
Sturbridge, MA 01566
Chapter: 13
Filing Date: 07/13/10

Ryan, Floyd J.
Ryan, Marilyn G.
163 Munsell St.
Belchertown, MA 01007
Chapter: 7
Filing Date: 07/06/10

Sanderson, Mary E.
104 Burt Road
Springfield, MA 01118
Chapter: 7
Filing Date: 07/16/10

Savage, Albert E.
50 Redfern Dr.
Springfield, MA 01109
Chapter: 7
Filing Date: 07/08/10

Shaw, Frederick Michael
Shaw, Carol Ann
P.O.Box 894
Sheffield, MA 01257
Chapter: 7
Filing Date: 07/13/10

Shear Designs
Carey, Norman C.
Carey, Theresa K.
3602 South Athol Road
Athol, MA 01331
Chapter: 7
Filing Date: 07/20/10

Shelley, Christopher P.
104 Caseland St.
Springfield, MA 01107
Chapter: 7
Filing Date: 07/21/10

Silakowski, E. Michael
P.O. Box 456
West Stockbridge, MA 01266
Chapter: 7
Filing Date: 07/16/10

Simoes, Rebecca Lynn
a/k/a Towne, Rebecca Lynn
130 Water St. #8
Lee, MA 01238
Chapter: 7
Filing Date: 07/13/10

Simon, Todd P.
Simon, Monique A.
85 Falmouth Road
West Springfield, MA 01089
Chapter: 7
Filing Date: 07/09/10

Smith, Robert J.
Smith, Victoria M.
108 Blaine St.
Springfield, MA 01108
Chapter: 7
Filing Date: 07/20/10

Sumwalt, Bobbi G.
a/k/a Kijak, Bobbi G.
516 Broadway St.
Chicopee, MA 01020
Chapter: 7
Filing Date: 07/14/10

Tapia, Israel
355 Walnut St.
Holyoke, MA 01040
Chapter: 7
Filing Date: 07/12/10

Tavarez, Aurelio
121 Eastern Ave.
Springfield, MA 01108
Chapter: 7
Filing Date: 07/26/10

Thomas, William L.
248 Hanson Dr.
Springfield, MA 01128
Chapter: 7
Filing Date: 07/22/10

Tiwari, Arlene F.
80 Murphy Lane
Chicopee, MA 01020
Chapter: 7
Filing Date: 07/22/10

Toledo, Juan M.
202 Lanconia St.
Springfield, MA 01107
Chapter: 7
Filing Date: 07/08/10

Trailing Edge Technologies
Harding, Christine R.
157 Chesterfield Road
Leeds, MA 01053
Chapter: 7
Filing Date: 07/23/10

Tremblay Electric, Inc.
Tremblay, Christopher J.
57 Harris St.
North Adams, MA 01247
Chapter: 7
Filing Date: 07/21/10

Trott, Brian Alan
400 East St.
South Hadley, MA 01075
Chapter: 13
Filing Date: 07/15/10

Tsoklan, Inha V.
1329 Northampton St.
Holyoke, MA 01040
Chapter: 7
Filing Date: 07/21/10

Volino, Anthony A.
689 Skyline Trail
Chester, MA 01011
Chapter: 7
Filing Date: 07/13/10

Washington, Kelly R.
837 State St., #411
Springfield, MA 01109
Chapter: 7
Filing Date: 07/12/10

Wheelock, Clifford John
506 Florence Road
Florence, MA 01062
Chapter: 7
Filing Date: 07/23/10

Williams, Katie Eileen
199 Millers Falls Road
Turners Falls, MA 01376
Chapter: 7
Filing Date: 07/15/10

Wilson, Audrey J.
a/k/a McGraw, Audrey
151 Pendleton Ave.
Springfield, MA 01109
Chapter: 7
Filing Date: 07/14/10

Wing, Michael John
P.O. Box 846
Russell, MA 01071
Chapter: 7
Filing Date: 07/16/10

Zebrowski, Francis D.
Zebrowski, Cynthia A.
186 Old Warren Road
Palmer, MA 01069
Chapter: 7
Filing Date: 07/23/10

Zimmerman, Katherine M.
64 Montague Road
Amherst, MA 01004
Chapter: 7
Filing Date: 07/07/10

Briefcase Departments

AIM’s Business Confidence Index Stumbles in July

BOSTON — The Associated Industries of Massachusetts Business Confidence Index dropped 5.2 points in July to 48.5, falling below 50 — neutral on its 100-point scale — after moving into positive territory in May and June. This is the index’s most significant monthly setback since it bottomed out in February 2009, according to Raymond Torto, global chief economist at CB Richard Ellis Group Inc. and chair of AIM’s board of economic advisors. Despite 14 gains in the previous 16 months, Massachusetts employers’ doubts about the strength and staying power of the economic recovery have been evident throughout, and those concerns are now coming to the fore, he added. Torto noted there are global as well as domestic issues in play; the fate on the euro, for example, will affect Massachusetts exports. The quarterly Massachusetts Consumer Confidence Index, released by Mass Insight, showed similar backsliding. Mostly due to concerns on jobs, the July Consumer Confidence Index fell 19 points to 61, its lowest level since last year. Torto added that weakening consumer confidence, nationally and here in Massachusetts, is a grave concern for employers because there can be no real economic recovery unless consumer spending picks up. AIM’s Business Confidence Index has been issued monthly since July 1991. Its historical high was 68.5, attained in 1997 and 1998; its low was 33.3 in February 2009. The Index was up 3.7 points from July 2009 and 4.1 over two years, but down 6.5 from July 2007. All of the sub-indices based on selected questions or respondent characteristics lost ground in July along with the main index, but there was marked variation in the magnitude of the declines. The Current Index of conditions prevailing at the time of the survey was off 2.2 points to 49.1, while the Future Index of expected conditions six months ahead plunged eight points to 48.1. The Massachusetts Index of business conditions prevailing within the Commonwealth fell 6.1 points to 41.7, but remained above the U.S. Index of national conditions, which lost 6.6 to 38.2. The Company Index, which measures survey respondents’ overall confidence in the situations of their own operations, was down 3.9 points in July to 55.0. The Employment Index held up well, edging off eight-tenths to 53.7, but the Sales Index dropped seven points to 54.4. Confidence was lower in July among manufacturers (down 4.3 to 52.5) and among other employers (down 6.2 to 44.2). Manufacturers were more likely to call current conditions for the companies ‘good’ (50% to 35%), were more positive about sales and employment, and foresaw less deterioration of conditions ahead. Respondents outside Greater Boston were slightly more confident (down1.6 to 49.5) than those within the metropolitan area (down 7.9 to 47.8). Employers of all sizes were less confident in July, with an especially steep decline among small companies. The monthly Business Confidence Index is based on a survey of AIM member companies across Massachusetts, asking questions about current and prospective business conditions in the state and nation, as well as for respondents’ own operations.

Former Mastex Site Chosen for Computing Center

HOLYOKE — After months of speculation, state officials revealed announced recently that the former Mastex Industries Inc. facility on Bigelow Street would become the site for a highly anticipated high-performance computing center. Gov. Deval Patrick, flanked by state and local officials, including Holyoke Mayor Elaine Pluta, U.S. rep. John Olver, and UMass President Jack Wilson, made the announcement, calling this “one of the most excitinjg developments in Western Massachusetts.” The project, which will entail an initial investment of $168 million, has a number of partners, including the state, UMass, MIT, Harvard, Boston University, Cisco Systems, and EMC Corp. Officials expect that the center will create only about 20 full-time positions, but that the computing capacity may eventually lure other companies and perhaps government agencies to the area.

Callaway Announces More Job Cuts at Chicopee Plant

CHICOPEE — Callaway Golf Corp. announced recently that it will substantially reduce its workforce in Chicopee over the next 12 to 18 months as it continues to expand golf ball and club manufacturing operations at its location in Mexico. The cuts are expected to leave the plant, which employed roughly 600 people as recently as the fall of 2008, with 150-200 workers. In a prepared statement, the company, Callaway cited a softness in the golf industry as one of the reasons for the move to Mexico.

Bay State Continues to Add Jobs

BOSTON — Massachusetts employers continued to add jobs for the sixth consecutive month in July, continuing a pace of growth that is well ahead of the nation’s. The state gained more than 13,000 jobs in July, while data revisions showed that employment growth in June, nearly 3,000 jobs, was far stronger than initially estimated, according to the Executive Office of Labor and Workforce Development. The state unemployment rate held steady at 9%.

Legislation Reduces Health Care Costs for Small Businesses

BOSTON — Governor Deval Patrick recently joined legislative leaders and small business owners to sign legislation that could save small employers up to 12% on insurance premiums, increase transparency among providers and insurers, and improve the quality of health care for residents across the state. The law also makes small businesses eligible for savings on health care premiums, and will allow them to be able to pool their resources and establish cooperatives for the purpose of purchasing health insurance. As part of his efforts to control skyrocketing health care costs, Patrick has instructed the Division of Insurance to review rates from carriers using the Division’s existing authority..

Building Permits Departments

The following building permits were issued during the month of September 2010.

AGAWAM

Bondi’s Island
190 Main St.
$77,000 — Construct a truck-loading building

Heritage Hall Nursing Home
61 Cooper St.
$7,000 — Storage shed

Insurance Center of New England
1070 Suffield St.
$1,100,000 — Renovate 13,000 square feet of office space

Robert Germano
13 Maple St.
$15,000 — Renovations

AMHERST

18 Piece Chicopee, LLC
15-17 Fearing St
$6,000 — Interior renovations

Amherst College Trustees
Garman Dorm
$8,000 — Exterior renovation and porch repair

Amherst School Department
1001 South East St.
$51,000 — New roof

Grand Chapter of Phi Sigma Kappa
510 North Pleasant St.
$3,300 — Ceiling repair in party room

Miller Pollin Buildings, LLC
865 Belchertown Road
$27,000 — Installation of solar panels

CHICOPEE

200 Tillary, LLC
165 Front St.
$120,000 — Replace 522 windows

200 Tillary, LLC
165 Front St.
$35,000 — Sheetrock ceilings from first to the fourth floor

Chicopee Housing Authority
165 East Main St.
$257,000 — Strip and re-shingle roof

Chicopee Savings Bank
596 East St.
$158,000 — Interior renovation

Riverbend Medical Group
444 Montgomery St.
$265,000 — Renovate Pediatric office

EASTHAMPTON

Calvery Baptist Church
413 Main St.
$2,500 — Replace 5 windows

Interland Real Estate LLC
180 Pleasant St.
$102,000 — Create 15,000 square feet of space for a machine shop

Peter Peloquin
95 Union St.
$8,400 — Remove existing roof and replace

Robert Chunyk
51 Main St.
$3,700 — Construct new rear entry stair

Valley Programs Inc.
79 East St.
$5,000 — Enlarge window to comply with fire egress

GREENFIELD

Garden Building, LLC
361 Main St.
$67,500 — New roof

Greenfield Farmers Cooperative Exchange
275 High St.
$6,000 — Replace loading dock area roof

Mark A. Zaccheo
30 Olive St.
$1,270,000 — Renovation of commercial building

Ninos Emmanuel
226 Federal St.
$14,000 — Installation of kitchen exhaust hood and fire suppression system

Park Place Realty Trust
80 Sanderson St.
$18,000 — Replace cedar shingles with vinyl siding

Spike Segundo, LLC
25-27 Bank Row
$3,000 — Add three walls for treatment rooms and doors for tenant fit-up

HADLEY

ALDI Inc.
337-357 Russell St.
$880,000 — Construction of a new retail store

Fastenal Company
220 Russell St.
$9,000 — Minor interior renovations

Parmar & Sons Inc.
37-41 Russell St.
$8,000 — Renovating entrance and framing out offices

HOLYOKE

Christian Celebration of Baptist Temple Church Inc.
375 South Elm St.
$5,400 — Change hatchway door, add ramp, and install smoke detectors

Holyoke Mall Company, L.P.
50 Holyoke St.
$122,000 — Remodel of Bare Essentials store

Holyoke Mall Company, L.P.
50 Holyoke St.
$388,500 — Remodel of Express store

Holyoke Mall Company, L.P.
50 Holyoke St.
$99, 500 — Remodel of Megan’s Treasures store

Kmart Corporation
2201-2211 Northampton St.
$328,000 — Construction of a new Taco Bell

United Water
1 Berkshire St.
$30,000 — Construct a new locker room

 

NORTHAMPTON

Academy of Music
274 Main St.
$101,000 — Interior renovations

CFP Properties LLC
320 Riverside Dr.
$9,000 — Emergency repairs

Edward’s Church of Northampton
297 Main St.
$5,800 — Stair repairs

Nonotuck Mills, LLC
296 Nonotuck St.
$40,000 — Construct interior partitions and two restrooms

Smith College
1 College Lane
$25,000 — Renovate interior at Sage Hall

Trident Realty Corporation
42 Pleasant St.
$41,000 — Interior renovations at Newbury Comics

Valley Community Development Corporation
41 Locust St.
$39,000 — Create new storefront

SOUTH HADLEY

Mount Holyoke College
50 College St.
$5,000 — New ramp at Porter Hall

Mount Holyoke – Shattuck
50 College St.
$200,000 — Renovations

Mount Holyoke President’s House
50 College St.
$315,000 — Renovations

US Industrial – E-Ink
7 Gaylord St.
$320,000 — Renovations

SPRINGFIELD

AT&T Services Inc.
194 Dwight St.
$432,000 — Remove and replace roof

Baystate Medical Center
759 Chestnut St.
$10,000 — Renovate existing office space

Baystate Medical Center
759 Chestnut St.
$80,000 — Open old office space to create surgical holding area

Baystate Medical Center
1550 Main St.
$645,000 — Interior renovations of fifth floor

Baystate Medical Center
50 Maple St.
$55,000 — Interior renovations

Mason Square Health Care Center
11 Wilbraham Road
$331,000 — Renovate existing space to create exam rooms

Mass. Development
1550 Main St.
$277,000 — 3,000-square-foot office retrofit

Mass. Mutual Life Insurance Company
1295 State St.
$293,000 — Installation of support panels for thermal solar panels

Reeds Landing
807 Wilbraham Road
$15,000 — Interior renovation in arts and crafts room

Three Rivers School
26 Ridgewood Ter.
$9,000 — Re-roof

Vincenzo Amore
497 Belmont Ave.
$3,000 — Remodel of existing restaurant

Western New England College
1215 Wilbraham Road
$103,000 — Re-roof of Old Blake Law Center

WMECO
30 Cadwell Dr.
$299,000 — Office renovation and new bathroom

WESTFIELD

Splitfinger, LLC
6 Coleman Ave.
$30,000 — Exterior renovations

WEST SPRINGFIELD

Century Center, LLC
Union St.
$40,000 — Tenant fit out

Dasare Properties, LLC
191 Baldwin St.
$176,000 — Repair fire and smoke damage

Decorative Specialties International, Inc.
101 Front St.
$75,000 — Construct new entryway

Developers Diversified
935 Riverdale St.
$2,000 — Tenant fit out

Lyn Davies for Carter’s
935 Riverdale St.
$146,000 — Renovate existing retail space

Pintus
217 Elm St.
$3,000 — Renovate restaurant after fire

Town of West Springfield
135 Piper Road
$40,000 — Install replacement windows at the Water Department

DBA Certificates Departments

The following Business Certificates and Trade Names were issued or renewed during the month of September 2010.

AGAWAM

Alliance Medical Gas
12 Ash Lane
Chester Wojcik

Archimedes Heating & Air Conditioning
727 Silver St.
LeClair & Liacos

Assetdata
23 Wagon Wheel Dr.
Anthony Caggiano

Bob’s Apples
711 Mill St.
Robert Gaj

Car Connection
820 Springfield St.
Paul LaPointe

HSW Inc.
63 Springfield St.
Abdul Chaudhry

Nails 2000
1325 Springfield St.
Xuan Tran

Progreen Painting Asst.
92 Coronet Cir.
Michael McGill

Spirit Staffing
54 Dartmouth St.
Craig Skorupski

Westfield Enterprises LLC
503 Silver St.
Dr. Tatiana DiDonato

AMHERST

Adair Construction
89 Potwine Lane
Robert W. Adair Jr.

Amherst Stuffz
Keefe Campus Center
Stuffz Inc.

Plum Brook LTD
258 Potwine Ln.
Nancy Antik

Systems & Solutions for Chaos Control
66 Berkshire Terrace
Leslie Arrioca

CHICOPEE

Affordable Home Repairs
53 Beverly St.
Anna Grabarska

AJ’s Cabinetry
24 Cora Ave.
Adrian Rutkowski

D & J Management & Contracting
31 Richmond Way
Douglas Smith

Dream House Siding Company
45C Colonial Circle
Richard Boucher

Ear 2 Track
1 Springfield St.
James Kometani

K & D Stump Grinding
48 Arthur St.
Kazimierz Duchnowski

Sewing Creations by Mini Pearl
57 Lafayette St.
Brenda A. Diluzio

Squeaky Clean
104 Johnson Road
Melissa Daniels

Sublime Kitchen Designs
49 Fairfield Ave.
James Muse

Vitaly’s Mobile Auto Diagnostics, LLC
376A Chicopee St.
Vitaly Zhulz

EASTHAMPTON

Bethlehem House
152 Northampton St.
Pamela Hibbard

Core Spinal Solutions
66B Northampton St.
Darlene Orvieto

Hair It Is
94 Union St.
Michelle Denis

Koziol Farm
189 East St.
Ronald Koziol

Lisa’s Hair Shop
54A Northampton St.
Lisa Godin

M. J. Loomis Inc.
10 Loomis Way
Merritt Loomis IV

GREENFIELD

Bridget’s Book Keeping Solutions
396 Log Plain Road
Bridget Skiathitis

East Tibetan Stonework
131 Conway St.
Jamyang Jamyang

Od D. Scrubs
114 Wells St.
Debra Mathey

Nancy’s Cosmetology
1070 Bernardston Road
Nancy Steiner

Save Each Life
332 Deerfield St.
Dan V. Oros

Softworks
55 Mill St.
Jacqueline Brzezinski

HADLEY

Boisvert Farm
181 River Dr.
Joseph Boisvert

Creative Comfort Outlet
381 Russell St.
Josh Barina

James J. Pipczymski Farm
151 River Road
James J. Pipczymski

Jekanowski Farm
38 Roosevelt St.
Sally Jekanowski

New Hope Education Agent
102 Mount Warner Road
Chenghui Zheng

HOLYOKE

ABC Mini Storage
621 South Canal St.
Robert J. Celi

David K. Bartley, Esq.
98 Lower Westfield Road
David K. Bartley

El Sabor Caribeno
341 High St.
Norma I. Martinez

Evelyn’s Mini Market
399 Main St.
Leonardo Santiago

Highland House Design & Consignment
918 Hampden St.
Laura Daly — Kelleher

Highland Tap & Pizzeria
910 Hampden St.
William G. Skinner Jr.

La Favorita Mini Market
156 High St.
Luis. B. Colon

M & M Mini Market
869 Hampden St.
Rizwana Sheikh

Moon Day Cleaning Services
16 BayBerry Dr.
Elizabeth Collins

New Life Refinishing
15 Taylor St.
Joseph Zaitz

Pet Pillow
50 Holyoke St.
Omer Koyuncu

Rent-A-Center #01551
2253 Northampton St.
Alberto Carlos Rivera

Subway
50 Holyoke St.
Ngoc Minh Thi Le

LUDLOW

Gillespie Car Care
407 West St.
Brian Gillespie

KGB Performance Cycles
824C Perimeter Road
Keith Gefoffrion

Scott’s Sprinkler Service
58 Duke St.
Scott Fortin

NORTHAMPTON

Bill Fortin’s Resume Service
575 Bridge Road
William Fortin

Cellar Door
2 Conz St.
Megan Havener

Hampshire Financial Services
214 State St.
Robert Lowney

Karma
48 Main St.
Brian Aussant

Kevin’s Haircuts
128 King St.
Kevin Ovitt

Lamp Black Studio
36 Graves Ave.
Carrie J. Bergman

Luis Electric
1131 Florence Road
Luis Eliza

Valley Recycling
234 Easthampton Road
Beth Rossi

PALMER

Beaver Stumpgrinding Service
51 Fuller Road
Jason Keegan

DRS Painting & Home Improvement
2 Carter St.
Daniel Sheldon

Family Produce Market
1444 Main St.
Dylan Gamache

Jap-Latino Imports
188 Bourne St.
Michael Mulhollen

Lenas Salon & Day Spa
581 North Main St.
Helena Rua

SPRINGFIELD

42 Design Fab Studio Inc.
34 Front St.
Christine Catherine

 

5 Star Cleaners
634 Boston Road
Kyung S. Park

Allston Antiques
173 Bay St.
William Paul

Arecibo Fish Market
2550 Main St.
Guillermo Hernandez

Barranco Industrial Iron
99 Johnson St.
Santos J. Miguel

Bella Unlimited
182 Talmadge Dr.
Philip Marafioti

Brodowski Home Improvement
38 Fallston St.
David Brodowski

Cabrera Market
520 Union St.
Franklin Lantigua

Capitol One Building Service
47 Grand St.
Gideon Innis

Chester and Chester
866 State St.
Inez Chester

Dad’s Variety & Cuisine
1081 State St.
Earl Watson

Dan’s Odd Jobs & Deliveries
17 Eddywood St.
Daniel W. Kuralt

Delgado Home Improvement
21 Jefferson Ave.
Luis R. Delgado

Dr. Carl E. Skeene, Jr.
365 Bay St.
Carl E. Skeene Jr.

Elynxz
71 Wilcox St.
Zionette Vierman

Executive Parking
295 Allen St.
Yasir E. Osman

Fannie’s Fashions
190 Thompson St.
Henrietta Norflet

Forbes Graphics & Skystryde
460 Main St.
Jean L. Forbes

GR Consulting
68 Wollaston St.
Rose-Ann Gaskin-Rice

Grace Wilmont Events
567 Main St.
Tiffany Toney

Gulmohar Beverage LLC
711 Dwight St.
Shardool Singh

Health & Relaxation Location
803 Belmont Ave.
Yajie Bai

J & J Market & Deli LLC
1344 Dwight St.
Jose Duverge

Kevin’s Towing and Auto Repair
462 Central St.
Kevin Mitchell

L-A Auto Sales and Repair
118 Armory St.
Wassim A. Elkadri

L. A. Construction
16 Athol St.
Barbara Dobronski

Libreria Jireh
682 Sumner Ave.
Marisol Rodriguez

Mastercuts #1977
1655 Boston Road
Jon Alt

Newstand
1655 Boston Road
Khushal Gogri

Nino’s Pizzeria, LLC
674 Dickinson St.
Michelle P. Izzo

No. 1 Chinese Restaurant
2946 Main St.
Yong K. Lin

Phat Dat Seafood Delivery
103 Euclid Ave.
Phat Tran

Ponce Barber Shop
304 Belmont Ave.
Carmen M. Ruiz

Pro Stop Accessories
36 Amity Court
Angel Del Rio

Quan 113 Inc.
113 Vermont St.
Minh T. Nguyen

Straitway Bakery
2 Orange St.
Sharon M. Lee

Teresa’s Designs and Creations
571 Roosevelt Ave.
Teresa Hudson

The Creative Mind Agency
340 Main St.
Stephanie L. Kirby

Vipers Nest Ink Tattoo
1228 Main St.
Stephen Zepke

WESTFIELD

Bags Baubles & Chocolate
256 Union St.
Janet Allen

Crossfit Swarm
76 Elm St.
Brian Cook

Fresco Ristorante
487 West Main St.
Thomas Smart

George and Peggy Gary
104 Root Road
George C. Gary

Germaine’s K-9 Kuties
45D Meadow St.
Germaine Ruffo

KREW
14 Turnpike Industrial Road
Robert Kraus

L. Lafreniere Construction Company
14 Woodland Ave.
Louis Lafreniere

MBB Professional Services
592 Loomis St.
Maryann Burke

New England Coins & Collectibles
7 Day Ave.
David Fisk

Palmer and Palmer Inc.
596 Pochassic Road
Terry L. Palmer

Pikeside Automotive
300 North Elm St.
Bryan McEwan

Rovno Transport
720D Russell Road
Vadim Lezhnyak

Styles by Sara
174 Elm St.
Sara Dauphinais

The Spa at 41 Court
41 Court St.
Ellen Nasiatka

Universal Welding & Mechanical Contractors
321 North Elm St.
Matthew Montague

WEST SPRINGFIELD

Affordable Lawn Care
1022 Main St.
Joshua P. Ayala

Allied Pest Control
380 Union St.
Walter Misialek

Awakenings
380 Union St.
Adina R. Kullman

Bourque Real Estate
1233 Westfield St.
Bourque Group, Inc.

Cherry Computers
877 Prospect Ave.
Jason A. Rossmeisl

Days Inn
429 Riverdale St.
Patel Bros. Corporation

Dmemanual
1111 Elms St.
Jon S. Jasperson

Elm St. Flowers
82 Elm St.
Brenda E. Kostanski

Frank’s Auto Repair
25 Sumner St.
Francesco Demaio

Joe’s Automotive
104 Baldwin St.
Joseph F. Batakis

KM Curran Company
201 Park Ave.
Kenneth M. Curran

Left of the Loft
201 Westfield St.
Kathleen Veronesi

McClelland Health Systems
85 Interstate Dr.
MHHP Acquisition Company, LLC

Pleasant Valley Real Estate
865 Memorial Ave.
Dorothy Katsoulis-Philips

Prosthetic & Orthotic Solutions LLC
52 Wayside Ave.
Christian Rogers

Q PIN2S
885 Riverdale St.
Hannahneena Inc.

R.K. Trucking
64 Hill St.
Ruslan Kuychiyev

Red Light Lounge
125 Capital Dr.
Capital Liquors Inc.

Shtarker Moving & Storage, LLC
203 Circuit Ave.
Constance Ryder

Star Pizzeria
707 Main St.
Kenan Turkmen

The Dress
1632 Riverdale St.
Elizbieta Chmiel

TJB Construction
190 Day St.
Timothy J. Belisle

Departments Incorporations

The following business incorporations were recorded in Hampden, Hampshire, and Franklin counties and are the latest available. They are listed by community.

BELCHERTOWN

Auction Shipper Inc., 442 State St., Belchertown, MA 01007. Aytac Camdeviren, same.
Shipping and receiving services.

FEEDING HILLS

AW Real Estate Corp., 74 Bessbrook St., Feeding Hills, MA 01030. Alfredo Improta, same. Real estate.

FLORENCE

Bidwell ID, 30 North Maple St., Florence MA, 01062. John Bidwell, same. Full-service advertising and marketing agency.

Click Workspace Inc., 109 High St., Florence, MA 01062. Ali Usman, 109 High St., Florence, MA 01062. Non-profit economic development organization through collaboration of entrepreneurs.

GREAT BARRINGTON

Ecaerus Inc., 80 Brush Hill Road, Great Barrington, MA 01230. Brian Sutton, same.
Consulting services.

GREENFIELD

Cold River Inc., 55 Main St., Greenfield, MA 01301. Peter White, 55 Main St., Greenfield, MA 01301. Retail store, sales of beer, wine, and liquor.

LENOX

Guenhwyvar Inc., 55 Pittsfield Lenow Road, Lenox, MA 01240. Michelle Vanallen, 24 Rotermel Lane, Kinderhook, N.Y. 12106. Restaurant and bar.

LONGMEADOW

Change in Action Inc., 184 Edgewood Ave., Longmeadow, MA 01106. Susan Choquette, same. Organization established to promote the ideals of respect, compassion, and mutual responsibility through the cooperative efforts of parents children and schools.

PITTSFIELD

1 Berkshire Strategic Alliance Inc., 75 North St., Suite 350, Pittsfield, MA 01201. Michael P. Daly, 14 Lynne Court, Lanesborough, MA 01237. Economic development agency serving the business community of Berkshire County.

Bella Terra Festival Inc., 1270 North Street, Pittsfield, MA 01201. Jeffrey Schneider, same. Entertaining event planning.

Chestnut Tree Trauma and Attachment Center Inc., 150 North St., Suite 220, Pittsfield, MA 01201. Wendy Aunitch, 121 Edward Ave., Pittsfield, MA 01201. Center providing therapeutic services to children, young adults, and non-offending family members who have experienced trauma or neglect.

SOUTHBRIDGE

Advanced Concepts in Tiles Inc., 43 Quail Run, Southbridge, MA 01550. Michael Paul Durocher, same.

 

Complete Technology Resources Inc., 317 Pleasant St., Southbridge, MA 01550. Jamie Stafslien, same. Computer services.

SPRINGFIELD

16 Acres Computers Inc., 115 Corey Road, Springfield, MA 01128. Mary Radogiewicz., same. Computer sales and service.

Bhutanese Society of Western Massachusetts, 67 Johnson St., Apt #1 Left, Springfield, MA 01108. Hari Khanal, same. Provides support for any Bhutanese family when someone dies, and for the treatment of any medical conditions as a result of an accident or major disease.

Charles Kearse Co., Andrew M. Scibelli Enterprise Center, One Federal St., Bldg. 101, Springfield, MA 01105. Charles Kearse, 30 Bowdoin St., Springfield, MA 01109. Non-profit and business development consulting.

WASHINGTON

Harmony Building Consultants Inc., 204 Johnson Hill Road, Washington, MA 01223. Georgette Keator, same. Building and construction consultation.

WEST SPRINGFIELD

AAA Pioneer Valley Driver Training School Inc., 150 Capital Dr., West Springfield, MA 01089. Chris Mensing, 12 Echo Hill Road, Wilbraham, MA 01095. Automobile driver instruction services.

Bart Truck Equipment Company Inc., 358 River St., West Springfield, MA 01089. Martin Tourtelotte, 47 Wild Grove Lane, Longmeadow, MA 01106. Sales and service of truck equipment.

DSVT Inc., 81 Humphrey Lane, West Springfield, MA 01089. Valerity Kolodzinskiy, same. Transportation services for food, commercial goods and vehicles via flatbed, container and heavy-duty hauling vehicles.

Hannahneena Inc., 217 Elm St., West Springfield, MA 01089. Sarabjit Chawla, 3050 Mountain Road, West Suffield, CT 06093. Restaurant and bar.

WESTFIELD

358 Southwick Inc., 358 Southwick Road, Westfield, MA 01805. Rachid Messoudi, 14 Willard St., Apt. 1, Quincy, MA 01085. Convenience store.

Direct Auto Realty Inc., 300 East Main St., Westfield, MA 01085. David Dicienzo, 90 Southwood Dr., Ludlow, MA 01056. Purchase, develop, manage, and maintain real estate properties.

WORTHINGTON

Arts Alive in the Hilltowns Inc., 4 Sam Hill Road, Worthington, MA 01098. Mary Pulley, 128 Old Post Road, Worthington, MA 01098. Association of artists to network, promote, showcase and support artistic and cultural endeavors.

Departments Picture This

One Book at a Time


Program participants

Program participants engaged in a number of learning activities with youngsters there

As part of a program called “Putting the Accent on Literacy, One Book at a Time,” BusinessWest and its Difference Makers from 2009 and 2010 coordinated a book drive in conjunction with the Hasbro Summer Learning Initiative, which links young people with books during the summer months, when they are away from. On August 13, more than 500 books were delivered to the Dunbar Community Center in Springfield, where program participants engaged in a number of learning activities with youngsters there, including book readings, games, and even a play (at left) involving Rosa Parks and her famous decision not to ride in the back of the bus.



Sally Fuller, project director for the Cherish Every Child

Sally Fuller, project director for the Cherish Every Child

Sally Fuller, project director for the Cherish Every Child initiative for the Davis Foundation, one of the Difference Makers for 2010, listens intently as one of the young students reads Where the Fern Grows.


Gwen Burke, left, and Nikia Davis

BusinessWest advertising consultant Gwen Burke, left, and Nikia Davis, the magazine’s senior designer

BusinessWest advertising consultant Gwen Burke, left, and Nikia Davis, the magazine’s senior designer, engage several students in a game of Scrabble Junior.


Maura Geary, project coordinator for the Regional Employment Board and one of the architects of the literacy program, gets to know several of the students involved with the summer reading initiative.


‘Nathanial’ proudly displays the book

‘Nathanial’ proudly displays the book

‘Nathanial’ proudly displays the book he chose to read to BusinessWest staff writer Joe Bednar. Each child was given a book to take home.

Sections Supplements
Five Star Building Corp. Enjoys Taking On Tough Challenges

Kevin Perrier

Kevin Perrier says Five Star Building Corp. welcomes difficult and challenging projects.

It’s not often that a construction company’s work is so impressive that a church service is held to say thanks.
But First Churches in Northampton did exactly that to recognize the difficult restoration work done in their nearly 200-year-old cathedral by Five Star Building Corp. in Easthampton and its subcontractors. The project, which earned Five Star several awards, stands as a testament to the company’s willingness to tackle complex projects and achieve desired results.
Five Star’s focus is on commercial and public work, with an increasing presence in health care, often performing construction very close to where patients are being treated (more on that later). “What sets us aside from other companies is that, when we see difficult and complex projects, we say that we can complete them on time and do an excellent job, even though other companies may not want to take them on,” said President and CEO Kevin Perrier.
First Churches is a good example. The church had been closed for a year when Five Star was hired by Architects Inc. of Northampton to replace sections of the 70-foot-high plaster ceiling that were collapsing. The height, coupled with the fact that the church pews and ceiling are curved, made erecting and working on scaffolding a difficult and complex undertaking.
But that was only the first obstacle Five Star encountered. The firm quickly discovered that the walls of the church, built in 1826, were in very poor condition and needed to be replaced.
“The walls had plaster medallions with gold-leaf painting and stenciling on them set high in the peaks of the ceiling which dated back 100 years,” Perrier said.
Five Star began its task of historic preservation with the utmost of care. In order to preserve the 24-inch bands of artwork on the walls, workers photographed them, made plaster imprints of the medallions, and created molds. After casting new plaster replicas, artists had to hand-paint them with gold leaf before they could be mounted on the new drywall that had been installed.
A sand finish was painted over to resemble plaster, and a team of artists recreated the elaborate bands of stenciling that ran along the top and lower sections of the walls. “We had local artists there for a month. Everything had to be painted by hand,” Perrier said. “We also had the artists chip away the original paint to uncover the original colors, so when the parishioners came into the church, it looked the way it had in the 1900s. They were so taken aback that they held a ceremony to thank us.”
Although the project involved more than double the amount of work initially anticipated, Five Star completed it six weeks ahead of schedule. “It was a really touching moment when they thanked us,” said Perrier. “This is the type of project you can walk into and feel very proud of. This represents what we do . . . the level of detail and the talent of our staff and subcontractors. We may not be the cheapest company around, but we are competitive, and our quality is impeccable.”

Healthy Spaces
Just as challenging, however, is the work taking place on a medical office building on Locust Street in Northampton which houses a plastic surgeon’s office, operating room, and thriving obstretrician/gynecology practice.
“The area we are actively pursuing now is health care,” Perrier said. The work is exacting, and the standards are even more stringent, because the work is often done in hospitals or buildings where patients are receiving care.”
The Locust Street building is another example, like the cathedral, of a project that became bigger than origianlly anticipated.
“We were called in to do a small repair because a window was sagging,” Perrier explained. “But once we began, we realized the building was rotting from the inside out. The flagships had been improperly installed when it was built 25 years ago, and water had poured in behind the windows for years. All of the casing and framing was completely rotted and had to be replaced, so the project went from being very simple to very complicated.”
The cosmetic surgeon uses the operating room in the building, and a constant stream of patients come and go from the gynecology office, whose needs must be taken into account by Five Star’s staff. “At one point, we were literally hanging drywall while, two doors down from us, an individual was having facial plastic surgery in the operating room,” Perrier said.
He explained that, in order to make sure the medical practices didn’t suffer as a result of the renovations, Five Star worked seven days a week, doing some of the labor after hours and on weekends.
Maintaining the quality of the air in the building is another vital consideration. “We were there at 6 a.m. today doing air sampling,” Perrier said. “We have worked on one section at a time, setting up containment and negative air systems. Dust and debris control is crucial in any type of health care environment, and there is zero tolerance for any type of particulate to escape from the air containment area.”
Perrier said that encountering obstacles and producing quality work in difficult settings is an area in which Five Stars excels. “Our projects that really stand out have occurred when we thought we were going in to do a straightforward job, and it ended up being completely different,” he said. “That is where our staff really shines. They can handle the challenges.”
Five Star recently hired a construction superintendent with an extensive health care background to oversee new projects. “You are held to very, very stringent standards when you are working in health care settings, and having staff with that experience is vital,” Perrier added.
But hiring the best people he can find is a practice Perrier has adhered to since he opened his business, shortly after graduating from Easthampton High School. “I always liked building things,” he said, adding that he worked in the construction field during high school.
The name of his company came about because his father, Mike Perrier, already owned a business called Five Star Entertainment. Since Kevin was short on cash, he talked his father into answering the phone with just the words, “Five Star,” which covered both businesses. “The name has stuck because we really try to pride ourselves on quality,” he said.
At first, Perrier worked alone, building decks and renovating small kitchens. “But within eight months, I was so busy I hired a laborer, and by the end of my first year I hired a second carpenter. By the second year, there were five of us, and we continued to grow,” he said.

Building a Legacy
Much of the company’s work involves interior buildouts for commercial space in existing buildings. “We do renovations to suit the client’s needs,” said Perrier. “Two years ago, we completely remodeled the interior of the former Ames store in Southampton, which became a tractor supply store. We also built them a loading deck and did some exterior work on the building.”
Other recent undertakings include building a fire department substation in Orange and a LEED-certified library in Westhampton. Five Star is currently working on a number of projects that are nearing completion. It is almost done renovating the Southampton Town Hall, which was a former school. “We gutted the entire interior,” Perrier said, adding that all town offices and the senior center will be housed in the building.
The company is celebrating its 10th anniversary this year, and Perrier attributes that feat not only to quality workmanship, but to his aggressive stance. “I wasn’t one to sit back and wait for the phone to ring,” he said. “I got involved with the Chamber of Commerce and other community events. The first three years, I took my profits and sunk them back into the company with advertising and equipment. It ended up really paying off.”
Although Perrier’s initial focus was residential construction, about five years ago he began phasing out of that arena. “I wanted to grow, and it was difficult to grow a residential market, especially since I saw a downturn coming,” he said. “We had started to do more commerical and public construction work, and I found that was where my passion is. We enjoy complex challenges and timelines. It’s not even remotely close to the residential world, because it takes more highly skilled contractors.”
This year, the company expects to do about $10 million in business.
At the same time, Perrier believes in giving back to the community. His company hosts an annual golf outing to benefit Dakin Pioneer Valley Humane Society. He is vice president of its board, and of the Easthampton Chamber of Commerce. “We care about others and about the work we do,” he said.
He added that he takes pride in the skill of the people who work for Five Star. “We hire the best of the best,” he said. One of those individuals is project manager Bud Korza, who joined the firm in 2007.
“It’s a young, aggressive company, and we take pride in our work and in customer satisfaction,” Korza agreed. “The whole construction business is a challenge, but we have been successful at the most challenging projects, which is due to a combination of everyone’s experience and efforts.”
After all, whether it’s preserving a nearly 200-year-old church or improving the environment for patients receiving medical care, there’s usually more at stake than just a building.

Sections Supplements
Tech High Project Is a Complex — and ‘Green’ — Undertaking
An architect’s rendering of the new data center

An architect’s rendering of the new data center, which will incorporate the façade of the old Springfield landmark.

The recently initiated work to build a data center at the site of the former Technical High School in Springfield is unique in that the façade of the 105-year-old building will be incorporated into the design of the $110 million facility. But beyond this challenging assignment, the project will incorporate a number of energy-efficient systems that will make it truly state of the art. Thus, this is a project that brings the past, present, and future together in one bold initiative.

Transforming the old Springfield Technical High School into a new and secure data center to house the state’s electronic records and serve as the backup for its primary data center is a complex construction and engineering feat.
A tremendous amount of planning has gone into the design of the new facility. It involves erecting a state-of-the-art 149,000-square-foot, energy-efficient building that will be connected to the front and side sections of the school’s historic façade. But the result will be something that not only serves a critical need; it will also put Springfield on the map.
“When it is complete, it will be one of the most energy-efficient buildings of its kind in the world,” said Kevin Flanigan, deputy director for the Mass. Office of Finance and Administration Division of Capital Asset Management. “It is a challenging project that involves a great deal of coordination and quality control due to its complexity.”
Although other data centers are being built across the nation, preserving the front of an old building and three window bays on its sides that measure about 30 feet in length, then incorporating them into a new building design is highly unusual, said Henry Cence, the on-site project manager for Skanska USA Building Inc., which was awarded the contract and has made data centers a specialty.
“It is something you don’t see very often,” he explained as he stood near the school, where water was being sprayed out from an upper-story window to keep the dust down.
Flanigan says the $110 million project is a major investment the Commonwealth has made to revitalize the State Street corridor. “It represents a critical component of our overall effort to bring new life to this part of Springfield,” he said. “This is a highly anticipated project for the city that will also fill an important need.”
The construction will take two years to complete and is expected to create about 200 full-time jobs in addition to 35 information technology positions that will be filled after the project is finished.
“In addition to the economic benefit and revitalization, this will address the state’s need for a highly secure facility that will provide a critical backup for systems used by state workers who need immediate access to information to carry out their jobs,” said Flanigan.
The offices in the building will be housed against the existing brick façade, while the computer rooms and computer systems will be contained within the modern, new two-story structure.
For this issue, BusinessWest gives readers an inside look at what it will take to preserve the exterior of the old brick school and attach it to a building that will become a model for green construction.

School of Thought
Ethel Macleod is the senior associate of architecture for TRO Jung Brannen, and project manager for the data center. She said the exterior of the old high school sits in the historic Quadrangle/Mattoon Street district, but the land behind it, where the new building will be constructed, does not. After several meetings with both state officials and Springfield Historic District members, they agreed that the new construction could take place as long as the front of the old school and sections of both sides were preserved, she explained.
“It was a real challenge to incorporate the old façade with the new addition, which needed to be distinct and not replicate what is already there,” Macleod noted, adding that the design had to include a fence to meet security specifications. “Our original plan had to be modified to preserve the historic character of the exterior.”
The final plan calls for a steel fence that will resemble wrought iron to reflect the neighborhood’s character.
The windows also had to considered. “We removed them, but have taken care to save them so the manufacturer will be able to match the sizes and create identical windows that are energy-efficient replicas of the old ones,” said TRO Jung Brannen Principal Sandy Smith.
Part of the building was demolished several years ago to make room for the new federal courthouse. But removing the remainder of the building is no easy task, and cannot be done without a great deal of preparation.
Steve Eustis, senior vice president of Skanska USA Building, explained that a temporary steel skeleton must be built to provide support for the existing façade. “Structural steel will be anchored to the footings at the front of the building near the sidewalk on Elliot Street during the first phase of the project. Once the skeleton is installed, it will support the new masonry work that needs to be done on the inside of the façade,” Eustis said.
The next step will be the demolition of most of the building, followed by excavation of a new foundation that will be larger and deeper than the old one. The remainder of the old foundation will be filled in, and the temporary skeleton will remain in place until a permanent steel skeleton is put up and the roof is finished. In order to maintain authenticity, however, the old bricks will be salvaged and reused to infill the basement windows that line the front of the façade.
Smith said the new building will have aluminum-framed glass curtains of walls in the building’s two glass stair towers, as well as at the front entrance to the lobby. The remainder of the building will be made up of terra cotta panels clipped to a substrate.
The preliminary underground infrastructure work will begin this fall, and the project is expected to reach completion in the summer of 2012. The facility will operate 24 hours a day, seven days a week, and will contain many sophisticated systems that will provide backups to the primary systems, so operations can continue even if electricity or water power is lost.

Down to a Science
Since data centers consume a tremendous amount of energy, Smith said the goal of the design process for the Springfield Project was to create a structure that would serve as a showcase for green technology.
“Many strategies were incorporated that are sustainable and energy efficient,” she said, adding that when the building is complete, the state plans to seek a USGBC Leadership in Energy and Environmental Design (LEED) gold certification.
“The design included selecting materials that are energy and water efficient and will sustain the environment in the building,” said Smith. “There are a number of ways to achieve this, but among the more unique is daylight harvesting, which will be done using sensors in the lighting system. When there is enough daylight, the lights will go off. Plus, 90% of the occupants will have daylight views.”
Stormwater will also be collected and used in the cooling towers. “Another strategy that is very innovative is the heating, ventilation, and air-conditioning system, which will allow us to take advantage of free cooling in the spring and fall; we are using very energy-efficient plumbing fixtures and also reducing the heat-island effect, which occurs when surfaces soak up sun and become too hot,” Smith said. This will be accomplished by installing a white, reflective roof and reflective paving in the parking lot, sidewalks, and driveways.
The fact that the computer systems will run continuously creates a challenge, because they generate a lot of heat, she continued. “Computer equipment is very sensitive to heat so there is a tremendous need to generate cooling to keep the center at the appropriate temperature, along with the problem of what to do with the waste heat,” Macleod said. “Some systems expel it, but ours will capture it and reuse it, which is part of our HVAC strategy.”
Energy star equipment and servers will be installed in the computer areas, and the designers are working with Western Mass. Electric Company to maximize utility rebates. “They are helping to identify energy-efficient equipment, which allows us to install more than we would without the program. We are optimistic that the project will benefit greatly from the rebates,” Flanigan said.
Energy-saving measures are also being taken during the construction process. “We are diverting waste from the demolition and construction activity and will recycle 75% of all the waste,” Smith explained. In addition, designers are using carpet, ceramic, acoustical tiles and other products from companies within a 500-mile radius to reduce transportation costs.
Eustis said Skanska has done several billion dollars worth of work on data centers throughout the world, including one that is almost finished in Utah.
“The information age is exploding and creating a tremendous demand for data centers in both the public and private sector,” he said. “Businesses are much more dependent on information sharing. But this design is among the most efficient you will find anywhere with today’s technology.”
It will also stand as an intriguing example of how architects and construction firms can work together to create new history in an old building and change the face of a neighborhood with environmentally friendly measures.

Sections Supplements
Knowledge of the Law Can Be Your Best Asset When Coping with These Issues

Gina Barry

Gina Barry

Certain ideas with respect to estate planning are widely accepted, yet unfortunately, inaccurate. This article will reveal and explain the most commonly stated estate planning myths.

Myth No. 1: ‘If I have a valid will, my estate does not have to go through probate.’
Many people believe that having a will means that their estate will not have to be probated when they pass away. A will is a document that, in part, gives instructions as to the distribution of the assets in the decedent’s probate estate. The assets in the probate estate are those assets that are held in the decedent’s name alone that do not have a designated beneficiary. Thus, whether or not probate is needed is not based upon whether or not the decedent had a will; rather, it is based upon how the assets are owned by the decedent.
If the decedent left probate assets, then in order for their will to ‘speak,’ a probate estate must be opened. If all the assets held in the decedent’s name are jointly owned with a right of survivorship or have named beneficiaries, then there is no need for probate.

Myth No. 2: ‘I can give away $10,000 to as many people as I want each year, but if I give more, then I have to pay gift tax.’
This myth emanates from the gift-tax system. In 2010, the rule with respect to gift tax is that you may give up to $13,000 to as many people as you want without having to file a gift-tax return. Note that the amount that can be gifted is stated incorrectly in the myth because most people remain unaware of the ongoing increases to the allowable gift amount.
Also under the current rules, even if a gift-tax return must be filed because more than $13,000 is given to one person, the giver of the gift will not pay any gift tax until he or she has gifted more than $1 million during their lifetime. Thus, if a person has $100,000 and gives all of it away in one year to one person, they will need to file a gift tax return, but they will not owe any gift tax because the gift does not exceed the lifetime threshold.

Myth No. 3: ‘I can give away assets when I enter a nursing home and still obtain Medicaid benefits.’
When faced with a nursing home bill of approximately $8,000 per month, many people wish to obtain Medicaid benefits to pay for this care. In order to obtain Medicaid benefits, an asset limit must be met; therefore, assets valued above this amount must be reduced to the asset limit before benefits will be granted. In their efforts to reduce the excess assets, many people believe that they can gift the excess assets due to the gift-tax exclusion explained in Myth No. 2. While a person can make a gift of up to $13,000 per person in 2010 without filing a gift tax return, the Medicaid program is not governed by the gift tax rules.
The Medicaid program imposes a penalty when any assets are given away within five years of the application for benefits, except in very specific circumstances. This penalty results in being unable to obtain Medicaid benefits for at least five years after such a gift is made. Thus, a gift of any amount will typically result in a penalty being imposed even if the gift does not have to be reported on a gift-tax return.

Myth No. 4 – ‘If I need nursing home care, Medicare will pay for my care.’
In part, this myth is perpetuated due to the fact that “Medicare” sounds very much like “Medicaid,” which does pay benefits for nursing home care for approved applicants. Medicare Part A will pay for medically necessary inpatient care in a skilled nursing facility, but only following a three-day hospital stay. Medicare will pay for up to 100 days of skilled nursing care or rehabilitation services. The actual length of benefits could be much shorter than 100 days if those services are no longer required.
When Medicare benefits are paid, Medicare pays 100% of the cost for the first 20 days, but only 80% of the cost of the next 80 days. Most Medicare recipients also have Medigap insurance, which will pay the balance not paid by Medicare. When Medicare benefits are exhausted, an alternative payment source is needed to pay for ongoing nursing home care.

Gina M. Barry is a partner with the law firm of Bacon Wilson, P.C., Attorneys at Law. She is a member of the National Assoc. of Elder Law Attorneys, the Estate Planning Council, and the Western Mass. Elder Care Professionals Association. She concentrates her practice in the areas of estate and asset-protection planning, probate administration and litigation, guardianships, conservatorships and residential real estate; (413) 781-0560; [email protected].

Sections Supplements
Visiting Angels Franchise Stresses Delivery of Compassionate Care

Joe Arduino

Joe Arduino says he wants his employees to treat clients as they would treat their own family members.

In 1983, Joseph Arduino’s father was dying of congestive heart failure.
“He was a hospice patient, and we had an aide from a local hospice agency taking care of my father,” Arduino said. “I was taken back and amazed at the compassion of this home health aide, how she treated my father and our family like it was her own family.”
He didn’t realize then that he would someday make a career of helping other families find similar comfort and help during difficult times. But in 1999, Arduino — at the time a copier salesman who had an itch for entrepreneurship — was on a plane when he stumbled upon a magazine ad for a fledgling chain of home-care services called Visiting Angels. He didn’t even wait until he got home to call the number in the ad, and later that year, he was in charge of the company’s ninth franchise.
“Here it is, 11 years later, and we’ve seen substantial growth,” he told BusinessWest.
Indeed, his franchise, which now employs just under 90 staffers and caregivers, has served more than 1,100 clients in the past 11 years. “We provide services to adults in any age range. Many are 65 years and up, but we have many younger clients as well, adults with disabilities or in need of assistance during a period of recovery from illness or injury.”
Still, he noted that the elderly demographic — particularly those 85 and up — is growing quickly, and many Baby Boomers entering their retirement years have long been independent in spirit, and don’t want to give that up, especially if their daily needs don’t yet require assisted living or skilled nursing care. That’s where home care has a real opportunity to explode in growth.
“Mostly, it’s our clients’ desire to remain in their home environment, and our job is to help them accomplish that goal of independence with dignity and safety, and to try to improve their quality of life, through good caregiver matching and a good, positive relationship with the caregiver.”
The success of the Visiting Angels chain reflects that outlook. It had surpassed 100 franchises just three years after Arduino came on board, and now boasts nearly 400 locations across the U.S., Canada, and countries as far-flung as Brazil and South Korea.
“When we first started in this business, it was a risk because the company was so new,” he said, noting that he and his wife, Michelle, “bet the farm” on Visiting Angels, taking out a second mortgage and cashing in their retirement funds to get started. But it has turned out to be a winning bet; after launching their venture in Worthington and later moving it to Westfield, they opened a second branch in Springfield in late 2006.
“The day we opened [in Springfield], gas prices shot up to $4 a gallon, ‘recession’ was plastered all over the evening news, and our sales had fallen off,” said Arduino. “But since that time, we’ve experienced steady growth in the Springfield office, and this year, our sales are up 24%.
That success has come despite the fact that the economy continues to struggle and joblessness remains high. And that’s due partly to the fact that home care is simply a growing need that families increasingly can’t live without.
For this issue, BusinessWest takes a look at why Arduino is optimistic about the future of his business, and why he’s committed to showing clients the kind of compassion once shown to his own father.

Caring Touch
Although Visiting Angels typically serves clients with chronic health problems or experiencing an acute health crisis, it is not licensed to provide medical care. But such individuals often need help handling other daily tasks.
“We provide personal care such as bathing, assistance with dressing, hygiene and toileting, meal preparation, medication reminders, routing housekeeping, companionship, and transportation to appointments,” he said. “Our care recipients are able to choose their own caregiver, and we remain available for customer inquiries after hours, with a 15-minute response time.”
Michelle Arduino, who had previously been the postmaster of Worthington, is Joe’s business partner, responsible for finances, human resources, and compliance. “She’s very business-savvy,” he said. “She really understands the balance sheet, and she has a keen sense of forecasting financial trends within the company.”
The fact that those trends have been largely positive, despite the economic downturn, is something that Arduino credits partly to the strong relationships Visiting Angels has forged over the past decade with referral sources.
“I can’t thank them enough,” he said. “We work with local rehabilitation facilities and nursing agencies, and have provided supportive home-care services with their patients as they’re discharged home.” Arduino cited other factors in the franchise’s success, from the professionalism of his administrative staff to the reputation the company’s caregivers have developed for compassionate care.
“Our clients, their families, and our referral sources trust Visiting Angels,” he said. “They trust us to send compassionate, honest, and reliable caregivers into their homes. And we take this very seriously. I say to the people in charge of hiring at our company, ask yourself this question: ‘would you send this person to your own parents?’ If they can’t say yes to that, they don’t work for Visiting Angels.”
Determining that level of trust in each individual job applicant starts with the most basic work values. “We look at how they’re dressed. Did they show up on time? Do they return for the second interview on time? We use those things as a guide when making decisions,” Arduino said, noting that, if someone doesn’t treat a potential employer with respect, how can they be trusted to care for a vulnerable person in their home?
Even more important, perhaps, are the criminal and backgrounc checks the company runs, which go beyond the CORI requirements of the Mass. Department of Public Health. “We also provide a national criminal database searcg, a national identity check, a motor-vehiclem search, and a drug test,” he explained. “We’re trendsetters when it comes to employment screening. We really check people out. It’s very difficult to get a job with Visiting Angels as a caregiver.”
That’s because Arduino knows what drew him to this industry in the first place – the remarkable comfort he felt that his father was in good hands. So, he says, he’s built his business around cultivating that same sense of trust with clients.

Life Lessons
Around the time he opened his franchise, Arduino’s mother required home care due to the onset of Alzheimer’s disease, making two parents who used such services, and at different stages in their lives. The potential of this care model was more obvious to him than ever.
“I’m very positive about the future growth of the private-duty home-care industry,” he said, noting that some 79.6 million Baby Boomers have either retired or are preparing to enter the ranks of retirees. “The demand for supportive home-care services will increase dramatically over the next several decades, and consumers as well as health care providers will look to private duty to provide for this population.”
In addition, he told BusinessWest, “I envision further cutbacks in Medicare and Medicaid services and reimbursement rates, which will increase the pressure on health care facilities to just discharge patients at a faster rate. This will put pressure on families to provide care for their loved ones and also contract with private-duty home-care agencies such as Visiting Angels.”
And it all started with his father’s illness, and what he learned about compassionate care.
“At the time, I didn’t realize that this would happen, my decision to start a home-care agency. It’s just something that happens to you in your life,” he said. “Later on, I knew I wanted to start my own company, and I saw an opportunity with Visiting Angels.”
Clearly, betting the farm was a risk worth taking.

Opinion
We Must Separate Doctors from Industry

This summer, Harvard Medical School announced new restrictions on the relationships between its faculty and the pharmaceutical and medical-device industries. The policy prohibits faculty from accepting gifts and meals, limits their consulting income, and requires public reporting of any payments received. The stated goal is to eliminate a perception of undue commercial influence in medical education. This is the right decision by Harvard. It is now time that all other medical schools and teaching hospitals follow suit.
The medical/pharmaceutical industry influence on academic medicine is ubiquitous. In 2007, a survey of academic department chairs published in the Journal of the American Medical Assoc. revealed that 60% reported some form of personal relationship with industry, including as a consultant, paid speaker, officer, founder, or member of a board.
While many of these relationships are appropriate, an increasing number go off-track. Later that same year, the Department of Justice filed criminal complaints against four of the five medical-device manufacturers in New Jersey, alleging that the companies used consulting agreements with orthopedic surgeons as inducements to use a particular company’s products. According to Justice, the investigation revealed it was common practice that surgeons “were paid tens to hundreds of thousands of dollars per year for consulting contracts and were often lavished with trips and other expensive perquisites.”
More recently, Sen. Charles Grassley of Iowa has investigated research conflicts of interests at numerous teaching hospitals and academic medical centers, including Harvard Medical School. In October 2008, an article in the the New York Times noted that Grassley’s findings “suggest that universities are all but incapable of policing their faculty’s conflicts of interest.” Eric Campbell, a health policy researcher at Mass General and Harvard Medical School, called these consulting arrangements “one of the great wink-winks of all time.”
Things must change. Medical schools and teaching hospitals have nothing to fear by establishing more appropriate restrictions governing their relationships with industry. The experience of our hospital system is one case in point.
Several years ago, clinical leaders at our system, UMass Memorial Health Care, became concerned about the problem created by these relationships. As a result, we launched a comprehensive process that resulted in the adoption, in 2007, of one of the strictest vendor-relations policies in the nation. Among other things, we prohibit gifts, meals, and entertainment, eliminate industry influence in medical education, restrict consulting to true scientific (not marketing) issues, and restrict access by sales and marketing representatives at our facility.
At first, there was skepticism. Some physicians resented the suggestion that accepting a mug or a free lunch somehow taints their medical judgment. Others worried that we would lose industry support for medical education and they would not be able to stay current on the latest drug and device developments. But almost three years later, there has been nary a whimper. No grieving at the loss of free lunches or dinners, and very few complaints about the loss of any educational opportunities. Indeed, most physicians are happier with the more limited, and more appropriate, interactions with industry. And they don’t mind writing with generic pens.
Recently, we conducted a survey of our physicians and residents to determine the level of support for our policy. While there remains some skepticism, almost two-thirds of respondents said they wanted UMass Memorial to continue to play a leading role among academic medical centers in promoting a strict policy. One resident said the policy made him so proud that, as he leaves his training, he asks all his potential employers about their policy.
This is not about demonizing pharmaceutical and medical-device companies. Our policy continues to allow significant contact with industry. These companies are vital to medical research and our continued ability to discover new and improved ways of caring for patients. But when we allow the good parts of those relationships to be sullied by the bad, we undermine the integrity of the entire interaction.
All of academic medicine needs to now acknowledge that the goals of a profit-driven industry, while laudable, do not always align with the goals of independent scientific research, teaching, and the delivery of high-quality patient care. Harvard is not the first to go down this road, but it may be the most influential. It should not be the last.

Douglas S. Brown is senior vice president and general counsel, and Stephen Tosi is chief medical officer, of UMass Memorial Health Care in Worcester.

Features
This Hockey Veteran is Certainly Goal-oriented

Bruce Landon, president, general manager, and co-owner of the Springfield Falconsv

Bruce Landon, president, general manager, and co-owner of the Springfield Falcons

Bruce Landon said an equipment manager found it a few months ago in an old equipment bag in the back of a storage area at the Springfield Falcons complex within the MassMutual Center.
Now, the goalie mask, which Landon last used in action in the mid ’70s when he played for the World Hockey Associations’s Hartford Whalers, is displayed on a book shelf in his office, not far from the so-called “stick pad,” found in the same box, that he also used during a career cut short by a knee injury.
“I tried it on … it was pretty tight; the eye holes didn’t line up just right,” Landon said of the mask. “I’ve put on some weight over the years, obviously. I’ve got to lose about 15 pounds for that to fit again.”
The goalie equipment, which certainly looks dated when compared to the high-tech gear goalies use today, is one of the few items that have survived from Landon’s playing days. Other items in his office include a souvenir Whalers coffee mug, bearing his picture, that was sent to him by a fan of that team, as well as a framed team picture of the 1972 Whalers squad that captured the WHA championship.
“That club would have beaten most NHL teams,” said Landon as he ticked off the names of former teammates on that unit, many of whom enjoyed success in the NHL before or after that 1972 season. “That was a talented group of players.”
One has to prod the Kingston, Ontario native to talk about his playing days and the past in general. The man most closely associated with hockey in Springfield for the past three decades is certainly more focused on the present and especially the future, one that he says is dominated by question marks, much more so than he would prefer.
Indeed, while he would like to say that there will always be hockey in Springfield, he knows he can’t really use that phrase with any degree of confidence.
“I always like to remain optimistic that we can put something together and remain here long-term, but there are simply no guarantees anymore,” he said, noting that the hockey landscape has changed considerably over the past three decades and especially the past several years, and the challenges to existence, especially in what is now considered a small market, are mounting.
After several years of deep disappointment — the team hasn’t made the playoffs since 2003 and it’s been 20 years since the last Calder Cup championship — with NHL affiliates the Edmonton Oilers, Tampa Bay Lightning, and Phoenix Coyotes, the Falcons have a new partner in the Columbus Blue Jackets. The deal is just for one year (with an option year) though, as both the Falcons and the new parent club essentially try on this relationship to see how it fits.
But hockey in Springfield has become what amounts to a year-to-year proposition anyway, said Landon, 61, who told BusinessWest that attendance, down slightly from years ago, must improve if the team is going to compete, and succeed financially, at a time when expenses continue to soar, as does competition for the time and attention of area families.
For this, the latest installment of its Profiles in Business series, BusinessWest talks at length with a man who has gone from preventing goals on the ice to meeting and exceeding them in the changing world of professional hockey.

Making the Big Stop
Landon likes to joke that he put Billy Smith in the hall of fame.
The two were teammates and fellow netminders on the 1969-70 Springfield Kings squad that played its home games in the Coliseum at the Big E. Landon was injured (a shoulder dislocation) during the final weeks of that season, putting Smith between the pipes for a playoff run that ended in a memorable Calder Cup championship.
Smith would use that run to help catapult his way into the NHL, first with the Los Angeles Kings, and later the expansion New York Islanders, for which he played a lead role in four consecutive Stanley Cup championships in the early ’80s.
“I always told Billy that if I never got hurt, he wouldn’t have got a chance to play,” said Landon, whose hockey career, cut short by injuries, took a much different, but nonetheless fulfilling, route.
After playing with the Whalers for five seasons, he found himself back in the AHL, and Springfield, where he both played and handled some sales the summer before the season started, an unusual arrangement, orchestrated by Springfield Indians owner George Leary that gave Landon a taste of life in the front office. When Landon blew out his knee in December, 1977, Leary offered him a job handling group sales.
“And I’ve been here ever since.”
He’s had just about every title one can have with such an organization, from director of marketing and public relations to the current president and general manager, with ‘co-owner’ “thrown in,” as he likes to say, in 1994, when, just a few weeks after the then-Springfield Indians left the city for Worcester, he cobbled together an ownership group that brought a new team, to be called the Falcons, to town.
Since that time, Landon’s unofficial job description has been to keep hockey in Springfield, where it has been part of the landscape since 1936. He’s been successful in that mission due to his ability to recruit, assemble, and maintain two ownership groups, the second in 2002, that have enabled the city’s hockey tradition to continue.
In recent years, the team has managed to survive, but wins, not to mention playoff opportunities, have been hard to come by. The Falcons have gone through a number of NHL affiliations — more than most teams, by Landon’s calculations — and that certainly hasn’t helped matters. And the team’s presence at or near the bottom of the standings had definitely impacted attendance.
All this makes the task of keeping hockey in Springfield that much more challenging, said Landon, who brings vast amounts of energy, determination, and imagination to that assignment.
“I’m still the first one in in the morning and the last one to go home at night,” he said, while describing himself as a workaholic, and one who didn’t take a full week’s vacation at one time (until just last month) for perhaps two decades. “I love what I do; if I didn’t enjoy, I wouldn’t be doing it after all these years.”

Icing on the Cake
Landon said this work ethic reflects his hiring strategies as well as his management style. In short, when he’s evaluating the large amounts of young talent coming out of sports management programs, including those at several area colleges, he’s looking for certain traits, especially hard work and the ability to sell.
“The first thing I look for when I hire someone is a passion for the industry,” he explained. If you don’t have that passion for business or the passion to come to work every day, I don’t want you. As the guy overseeing this operation, I don’t want to micromanage and I don’t want to baby-sit. I want people who come in the morning excited to be here, knowing there’s a wonderful opportunity to build their resume.”
Looking back on his own career in hockey, Landon said he had a few attractive opportunities to move on to the NHL. But he ultimately turned them down to keep his family — and himself — grounded in Western Mass.
“I didn’t want to be a hockey gypsy,” he explained, noting that in this business, many assignments are only a few years in duration, and families must be uprooted with each new career stop. “I had a couple of opportunities over the years, going way back. When I was a player, I built a house in West Springfield and raised by two kids in West Springfield.
“Family is important to me, and it was important for me to establish roots here — I love this region,” he continued. “I never had any aspirations to be a coach … I always loved the management side, the sales side, the marketing side. I looked at my options, and said, ‘I like what I have going for me. If hockey doesn’t work out for me, I’ll find something else to do here. But hockey has always worked out.”
Looking ahead, Landon said his broad goal, however difficult it may be to achieve, is to add a layer, or perhaps several layers, of permanence to the prospects for hockey in Springfield. He told BusinessWest that this work will likely involve recruitment of more or different owners, as the current mix has been in place for more than eight years, and some may be ready for new and different opportunities.
“Our group of owners has been fantastic, we have tremendous partners here,” he said. “But it’s been eight years for them now, so maybe it’s time for a changing of the guard, and I’m hoping we can find some committed people at the local level. There’s a lot of interest in this franchise from groups outside this area, but with those people, you don’t have that local commitment.”
And for both current owners, as well as those in the future, hockey in Springfield must be more of a philanthropic gesture than a pure business decision, he continued.
“You can make money at this and we have in the past,” he said with a smile that indicated that such a feat is getting more difficult all the time. “But if people are looking at this as a pure investment, then they should put their money somewhere else; there has to be a little bit of philanthropic investment here as well, where it’s good for the community, it’s good for the city. Hockey has been here since 1936 and it’s a major part of this city.”

Net Results
Assessing the present and future status of hockey in the City of Homes, Landon said his management teams have, over the years, done a good job of providing solid family entertainment at the arena on Main Street. There was then a pause, followed by the inevitable ‘but …’
“We need a better product on ice to get the hockey fan back, to make hockey viable here.”
Making hockey viable in Springfield has been Landon’s passion since, well, the last time he put on a uniform and that old goalie mask that no longer fits him properly.
He knows there’s no turning back the clock — with regard to where the eye holes should line up on his face, or with the game of hockey as a business; the game has changed, and there’s no going back to the old days.
But then again, he’s never been one to dwell on the past.

George O’Brien can be reached at [email protected]

10 Points Departments

In this economy, companies are trying harder to protect what they own, at minimal costs. Manufacturers do not want their confidential business information, their trade secrets, taken by desperate competitors or sold by disgruntled employees. Here are 10 physical steps businesses can take within their plants to protect trade secrets:

1. Identify potential trade-secret ‘leak points.’ Minimize exposure of trade secrets to them

2. Password-protect confidential computer files and establish secure storage files for hard copies of confidential documents.
3. Establish general and restricted zones within the plant. Confine all trade-secrecy development and utilization, where possible, to the restricted zones.
4. Utilize warning signs on all entrances to the physical plant to advise non-employees to utilize only a secure, monitored ‘main entrance.’

5. Utilize color-coded identification badges for external use by all employees during work hours. Have specific colors of badges correlate with permission to be within restricted and general zones of the plant.

6. Post ‘Authorized Employees Only’ signs at the entry to all restricted zones.
7. Use locked doors for all restricted zones. Make them open only by scanning correctly colored ID badges or ID cards. Some companies scan fingerprints or eyeballs.
8. Utilize painted, directional floor lines for visitors and tours to ensure they do not stray into restricted zones.
9. Screen all visitors by having them sign a log book. Some companies make visitors produce a passport or birth certificate.

10. Prohibit any photograph taking or recording by visitors.

Donald S. Holland, Esq. is the senior partner at Holland & Bonzagni, P.C., an intellectual property law firm based in Longmeadow; www.hblaw.org.

Cover Story
A New Potential Developer, Renewed Optimism for State School Site

Cover August 30, 2010

Cover August 30, 2010

To date, efforts to redevelop the former Belchertown State School property have been met with only frustration and some embarrassing moments — the last lead development team bounced a check on the town as it proceeded with initial steps in the process. But there is renewed, if cautious optimism as another outfit, Pennsylvania-based Weston Solutions, goes through the due diligence process on the challenged but opportunity-laden property. Said a Weston executive: “Let’s look at the canvas, see what we’ve got. Then we can figure out what brushes and paint we want to use, and then we move forward.”

Bill Terry made a show of knocking on his wooden conference table when introducing the latest unfolding chapter in the redevelopment of the former Belchertown State School property.
Perhaps he did so because, after more than a decade of stalled or failed plans, the Belchertown Economic Development and Industrial Corp. (BEDIC), current owner of the site, may have finally found the right people for the right job.
And that’s on both sides of the negotiating table.
Terry is the chair of the BEDIC, and he said Weston Solutions, a Pennsylvania-based remediation and redevelopment firm signed a letter of interest this past July, giving it full rein over all past documents, research, and findings from the BEDIC.
That letter of interest begins a relationship between town officials and the employee-owned Weston, and while the process of due diligence is carefully underway, both sides expressed reserved, and not-so-reserved, enthusiasm.
One of the Weston officials on the site these days is Valarie Ferro, senior technical director for the Northeast Division. She told BusinessWest that “there are many fine assets to the property.
“Yes, there’s contamination there,” she continued. “But hospitals are not a new thing to us. We’ve looked at many, and were involved in a couple in various roles. When we walked onto the Belchertown property for the first time, we had a pretty good idea of what the project might entail, and when we got here, it was, ‘yup. That’s what we thought.’”
And that’s the attitude that has local officials betraying their reservations on the potential for redevelopment of the property. A 50-year-old firm with a long and successful history, Weston is no stranger to projects of this magnitude and degree of difficulty.
Weston now has 90 days to assess the property and the scope of the job. The BEDIC, meanwhile, also has 90 days of due diligence on Weston to see if its capabilities and track record are in line with the town’s master plan.
Terry acknowledged that, thus far, he is “reservedly excited.”
“They didn’t just come in and say, ‘we’re interested; we heard about this property from a developer,’” he said. “Their approach is, let’s crawl before we walk, and let’s walk before we run, and make sure that there is a good fit here for all parties involved.”
While others have come before and failed, Weston Solutions is not, as Terry said, “just some guy out of the wooly West who says he’s a developer. This company, they know what they’re doing.”
The halfway point for both parties’ pro forma on this job hasn’t yet been reached. But in separate conversations with BusinessWest, the hope for all involved is to no longer knock on wood when talking about the future of the Belchertown State School.

Strength in Numbers
The last time a developer took on the prospect of repurposing the Belchertown property, a grand resort and spa was envisioned for the remaining buildings and land at the state school, comprising just under 100 acres. Famously, the developer bounced the deposit check for the job, and the BEDIC found itself bounced back to square one — no development, a blighted property, and scant opportunity for a project to move forward.
But that’s history, and what is unfolding has those involved far more excited about prospects in tune with the community.
The details at this stage of Weston Solutions’ examination of the property is purely within the realm of speculation, but Terry allowed himself optimism when expounding on the current players involved on both sides of the property’s negotiations.
For starters, Belchertown has a crack team in its court, and Terry said that, going forward, it’s not now just him and his colleagues, all of whom have full-time jobs in addition to their role with the BEDIC. “We on the board have talents,” he explained, not diminishing whatsoever the solid work he and his colleagues have accomplished over the years, “but it is good to have these professionals in our camp.”
Among those professionals is MassDevelopment, with whom the BEDIC has been in collaboration since this past May. That signed memorandum of agreement, Terry said, puts all the resources of the state agency into play for the Belchertown property.
“These are dedicated professional real-estate people and engineers — big players,” he continued. “We need only write out a request for service, provide some sort of budget, and they get right to work.”
In addition, the town’s state legislators are all on board with any and all help that can be garnered from Beacon Hill, and Terry singled out Sens. Stan Rosenberg and Gale Candaras, and State Reps. Tom Petrolati and Stephen Kulik.
“It’s finally the time where we have the right team assembled to make this happen,” he said.

Finding a Solution
Of course, those players are an important step in maneuvering the Belchertown project toward a positive outcome. But an ace team alone doesn’t get a project of this size and scope closer to a finished product.
Weston’s history of engineering, procurement, property remediation, and development spans several countries and countless properties that were in far worse shape than the Belchertown site. From complex wetland locations to defunct chemical plants, Weston has a stated goal of “zero tolerance for unethical behavior” while working within communities.
Ferro quoted her company’s logo at the beginning of her conversation with BusinessWest: “The trusted integrator for sustainable solutions.”
“We do integrate, we pull it all together,” she explained, “but before that, we sort it all out. It’s an art, and it’s a science, and it’s an art and science at the same time. That’s where developers stumble with blighted or underutilized assets. There are just so many components to these projects.”
Like the team assembled by the BEDIC, Weston has mobilized its own bevy of seasoned professionals. At the Belchertown property that day, Ferro, who has a background in redevelopment planning and community planning, said that in addition to herself, there are three others with specialized interests.
A green deconstruction expert, “not just a landfill expert, but someone who knows how to safely and successfully repurpose any material,” she explained, was on hand along with Weston’s LEED-licensed site professional, to evaluate the environmental aspect. Rounding out the team was the LEED green-development expert, who also happens to be leading Weston’s Northeast efforts in a green-roof technology company it owns.
“That’s just three of maybe four or five other components that we have to sort together,” she emphasized.
When asked about the complexities of the Belchertown site, Ferro said, “by and large we are attracted to challenges. The projects we take on, and are successful at, are where others have failed before us. Or they were just not interested because of the inherent difficulties.”
In addition to all those difficulties, however, is a site that she said comes with just as many, if not more, attributes. She described the brick buildings as “stately,” but it’s the landscape that holds more promise than other projects Weston has overseen.
“The rolling topography, the views, the fact that it’s also a very valuable critical mass of land … you don’t know how much we struggle when working in urban environments, and we have to cobble together eight or 10 property owners just to sew together three acres. Here, we have a great big glob of land, and the surrounding land use is compatible.”
That was a word often repeated in her conversation, and in which lies a core value for Weston Solutions. She said that’s a major difference between her firm and a more traditional property developer, which customarily has a book of clients and end users for projects of this size.
“For us, we might want it, whatever it is,” she said of potential use at the site, “but if it’s not compatible with the town, or consistent with our core values, then we don’t pursue it. We just don’t go there.
“And that’s why, frankly, there’s not a lot of talk up front for us right now,” she continued, “because we’re just trying to understand what the context is — both the town and the property. What’s our canvas? Let’s look at the canvas, see what we’ve got. Then we can figure out what brushes and paint we want to use, and then we move forward.”
That canvas, however, has some underpainting already.
When asked if Weston has been given an understanding on issues of core importance for the BEDIC, town hall, and the voting population of Belchertown, Terry stated unequivocally, “absolutely.”
“They have our master development plan, and they have the 43D plan,” Terry said, referring to the site work made possible through MassDevelopment. “Not only that, we’ve verbally told them what is important to us. We told them we’re not building a new town center here. We’re not being disrespectful, but there are clear things that the community wants and doesn’t want.
“Our development plan says no big-box stores,” he added. “Nothing against ‘Wally World,’ we all go there, but we’re not a community that wants them. Weston knows that too, and knows that we won’t entertain that idea. That could have happened years ago, but we didn’t want it.”

Sense Break
Looking ahead, Terry said the BEDIC has some clear hopes for what might unfold at the state school property. As a town resident with roots that trace back to the earliest settlers, he said that it is important for him, and many others, to keep that intergenerational component in Belchertown.
To accomplish that, he sees health and wellness, specifically assisted living, as a good use for some of the property. He cited a similar project in Ludlow that had designs on full occupancy five years after construction, but successfully met capacity in two.
Belchertown, he maintains, is a middle-class community with good schools and a strong commitment to public services. In keeping with that tradition, he said, is the need to “take care of mom and dad.”
An assisted-living developer has expressed interest in parts of the property for several years, he continued, but has lacked the resources to tackle anything beyond his own slice of real estate.
To further substantiate the possibility of a successful market for that style of development, he noted that several other assisted-living builders have looked at the site and weighed in with their own vote of confidence and an interest in buildable property.
In a separate conversation, Ferro brought up a similar train of thought, giving evidence to her prior comments on collaboration. Weston has looked at the conceptuals for wellness and assisted-living development on the property, and while one of the things it is doing during this period is “going with their gut feelings and considerable contacts,” she agreed with that facet to Terry’s vision.
“I really am attracted to their idea of inter-generational living,” she said. “Right next door there’s the police station, the teen center, and maybe some of this can be expanded so that it represents Belchertown as a whole. I think there’s real potential there.”
But again, she tempered her enthusiasm with restraint. “I think we all wish there was a CliffsNotes on what to do about the Belchertown property. We’re sorting through an enormous amount of information and just literally sopping it up like sponges.”
Just like everyone working on both sides of the project, however, restraint gave way to hope. “My gut feeling is that, seeing what’s there, there is potential to pull this off,” she said.
From his office in Springfield, Terry echoed that sentiment.
“We’re conservatively excited,” he said again. “It’s going to take a lot of care, but it seems like we’re working with the right folks, and this is the best shot we have had since I’ve been on the board.”
Noticeably, he didn’t knock on wood this time. n

Chamber Corners Departments

ACCGS
www.myonlinechamber.com
(413) 787-1555

Sept. 1: ACCGS Business@ Breakfast — Making Chamber Connections, 7:15 a.m. to 9 a.m..
hosted by The Log Cabin.

Featuring guest speaker Tim Cahill, Massachusetts state treasurer and a 2010 gubernatorial candidate. Cost for members is $20; non-members is$30. Call the chamber for more information.
Sept. 15: ACCGS After 5, 5 p.m. to 7 p.m. Hosted by the Springfield Marriott. Cost for members is $10, non-members, $20.
Sept. 23: Feast in the East-ERC, 5 p.m. to 7 p.m. Hosted by: Elmcrest Country Club Cost: $25 per person. Call the chamber for more information.

Young Professional Society of Greater Springfield
www.springfieldyps.com   
n Sept. 15: 17th Annual United Way Day of Caring. This event pairs volunteers with agency service providers to accomplish a variety of projects. YPS will again pair up with the Greater Springfield Habitat for Humanity and work on one of the homes currently under construction in Springfield. If you are interested in joining our team please e-mail Maureen Picknally at [email protected]
Sept. 16: Third Thursday, 5 p.m. to 8 p.m. Hosted by Springfield Country Club, 1375 Elm St., West Springfield. This event is free for YPS members, and $5 for non-members.

Amherst Area Chamber of Commerce
www.amherstarea.com

Chicopee Chamber of Commerce
www.chicopeechamber.org
(413) 594-2101

Sept. 21: 13th Annual Table Top Showcase and business networking event, from 4:30 to 7 p.m., at the The Castle of Knights, 1599 Memorial Dr., Chicopee. Presented by the Chicopee, Greater Holyoke, and Greater Westfield Chambers of Commerce. Call the chambers for more information.

Franklin County Chamber of Commerce
www.franklincc.org
(413) 773-5463

Sept. 24: Breakfast Series – United Way Program, 7:30 a.m. to 9 a.m. Hosted by Franklin County Technical School, Turners Falls. Call the chamber for more information.
Sept. 25 and 26: Fiber Twist, an Annual Celebration of All Things Fiber in Franklin County,
from 10 a.m. to 4 p.m. Hosted by Marketplace at Healthworks, Yankee Candle Village, Routes 5 and 10, South Deerfield. No admission charge. For details, visit www.fibertwist.com

Greater Easthampton Chamber of Commerce
www.easthamptonchamber.org
(413) 527-9414

Sept. 8: Networking by Night Business Card Exchange, from 5 p.m. to 7 p.m. Hosted by the Apollo Grill. Tickets: $5 for members, $15 for non-members.
Oct. 1: Casino Night, 7 p.m. to 11 p.m, at One Cottage St., Easthampton. Tickets: $25 in advance, $30 at the door. For more information, visit www.easthamptonchamber.org

Greater Holyoke Chamber of Commerce
www.holycham.com
(413) 534-3376

Sept. 15: Holyoke Chamber Clambake, 4:30 p.m. to 7:30 p.m., at Holyoke Country Club. Tickets are $26. Call the chamber to reserve tickets.
Sept.  21: The 13th Annual Table Top Showcase, from 4:30 to 7:30 p.m. Hosted by the Castle of Knights, 1599 Memorial Drive, Chicopee. Call the chamber for more information or to reserve tickets.
Sept. 22: 2010 Pacesetter Awards Recognition Breakfast, starting at 7:30 a.m. Hosted by the Delaney House. The Pacesetter Awards go to exceptional small businesses and non-profit agencies, to entrepreneurs, and to those advocates who make other businesses successful. Tickets are $18. Please call the chamber for more information or to reserve tickets. 

Greater Northampton Chamber of Commerce
www.explorenorthampton.com
(413) 584-1900

Sept. 1: Arrive @ 5, from 5-7 p.m. Hosted by the Snow Farm & The New England Craft Program,  5 Clary Road Williamsburg. Cost: $10 for members

Sept. 10: New Member Breakfast, from 8 to 9 a.m. Hosted by the Greater Northampton Chamber of Commerce. Call the chamber for more information.

Northampton Area Young Professional Society
www.thenayp.com
(413) 584-1900

Sept. 9: Party with a Purpose, from 5 p.m. to 8 p.m. Hosted by the Hotel Northampton. Free for NAYP members, $5 for guests. The event, the third birthday party of the Northampton Area Young Professionals, will be held outside on the Patio, weather permitting. If the weather is inclement, we will be inside in the Coolidge Park Cafe. Call YPS for more information.
Sept. 17: NAYP Dynamics of Fleet Safety Seminar, from 8 a.m. to 10 a.m., at Union Station. Safety supervisors and fleet managers from all industries will benefit from this important presentation, led by Gerry Sousa, executive director of the National Safety Council’s Western New England Chapter. Participants will identify the daily challenges of running an effective fleet and learn the essential elements of a fleet safety program. Best practices for motor vehicle safety, collision prevention and asset use will be discussed.
Sept. 21: Meet & Eat, from 7:30 a.m. to 9 a.m. at the Clarion Hotel and Conference Center. Tickets are $15 for members, $20 for guests.

Quaboag Hills Chamber of Commerce
www.qvcc.biz
(413) 283-2418

South Hadley/Granby Chamber of Commerce
www.shchamber.com
(413) 532-6451

Three Rivers Chamber of Commerce
www.threeriverschamber.org
(413) 283-6425

Greater Westfield Chamber of Commerce
www.westfieldbiz.org
(413) 568-1618

Sept. 8: WestNet After 5 Networking, from 5 p.m. to 7 p.m. Hosted by: Shaker Farms Country Club. Tickets are $10 for members, $15 for non-members. Call the chamber for more information.
n Sept. 21: “Rake in The Business” TableTop Expo, from 4:30 p.m. to 7 p.m. at the Castle of Knights on Memorial Drive in Chicopee. Presented by the Chicopee, Holyoke and Westfield Chambers of Commerce. Call the chambers for more information.

Sept. 24: Greater Westfield Chamber of Commerce 104th Air Fighter Annual Breakfast, from 7:15 a.m. to 9 a.m. Hosted by the 104th Air Fighter, Barnes Airport, 175 Falcon Dr., Westfield.  Guest Speaker:Ira Bryck, director of UMass Family Business Center. Tickets are #20 for members, $25 for non-members. Call the chamber for more information.

Features
The Region’s Plan for Progress Continues to Change and Evolve

Tim Brennan

Tim Brennan says the Plan for Progress is in a constant state of evolution.

Originally drafted in 1994, the region’s Plan for Progress, authored and administered by the Pioneer Valley Planning Commission in conjunction with area economic-development leaders, is anything but a static document. It is being constantly changed and updated to reflect new priorities, challenges, and opportunities. Recent additions and amendments have been made to address workforce-development trends and concerns, the desire to create a ‘green’ regional economy, and the need to connect the region to other urban areas in an emerging ‘mega-region.’

Tim Brennan says the Plan for Progress, the comprehensive regional strategic economic plan for Hampden, Hampshire, and Franklin counties, receives a major overhaul every 10 years; the last one came in 2004, a decade after the plan was originally drafted.
There are smaller, yet significant, updates every five years, said Brennan, director of the Pioneer Valley Planning Commission (PVPC) and the document’s lead author, noting that the most recent of these came in 2009. But in reality, the plan is constantly changing — the word he chose to describe it was “fluid” — because it needs to reflect new p
riorities, challenges, and opportunities.
Take, for example, the somewhat recent national and regional emphasis on all things ‘green.’
Indeed, as of June 2009, ‘the plan,’ as it’s called, has a “strategy to develop a green regional economy.” There is a stated goal — to “establish a regional economy where sustainable living and business practices combined with clean-technology opportunities are core to our economic, environmental, and cultural vitality” — as well as identified action steps in six key areas: business development, agriculture, education and workforce development, management of natural and built resources, transportation, and communication.
Brennan said plan administrators want to take the regionwide clean-energy plan put in place in 2008, as well as several existing clean-energy companies, such as FloDesign Wind Turbine, Qteros, and others, and use these as a starting point from which to build a green cluster over the next decade or so.
“We started looking at it from the standpoint of how we can use this to our economic advantage, to grow new businesses and create more jobs,” he explained, adding that the new chapter in the Plan for Progress was added to keep the initiative in the region’s collective consciousness.
The informal plan moving forward is to take the various components of a ‘green sector,’ everything from existing companies to the planned high-performance computing sector in Holyoke to the annual Energy Connections Conference in Springfield, and shape them into something larger than the component parts.
“As someone said to me at a recent event, ‘there’s a lot of stuff going on in the region in this green sector; we need something to take all the snowflakes and make a snowball out of them,’” said Brennan. “I thought that was a good way to explain how we’re trying to get some traction and push this from an economic-development standpoint as well as an energy standpoint.”
The new strategy to develop a green regional economy is just one example of how the Plan for Progress is in a continual state of flux, said Brennan, adding that is in many ways like a roadmap in that it is always being amended to reflect changes in the landscape.
Other recent changes to the document include a rewrite of the plan’s workforce component to address issues such as the retraining of area residents for jobs in the knowledge-based economy; intensified efforts to brand the Knowledge Corridor and connect it to other urban centers in the Northeast “mega-region,” as Brennan calls it (more on that later); a new emphasis on the creative economy; and a commitment among plan administrators to turn plans into action and also measure what they’re doing.
“The plan is the roadmap to the future,” he said. “Once we finish doing the plan, I feel like there should be no more planning; instead, let’s get on to doing.”
For this issue, BusinessWest takes a look at some of the recent additions and adjustments to the plan, and why annual upgrades are needed to make sure the region is putting its attention — and its energy — in the right directions, and making more of those snowballs.

Connecting the Dots
As he talked about the plan’s new green component, Brennan said that emerging strategic initiative is predicated on the belief that, perhaps sooner than later, the region and nation will be moving away from fossil fuels to alternative, cleaner forms of energy.
The consensus seems to be that it’s not a question of if that will happen, but when, he told BusinessWest, adding that the plan’s new green component was added to “give the region a competitive edge” when that day comes.
Making the region more competitive is the simple, yet also quite complex, overriding purpose of the plan, said Brennan, as he traced the steps in its development. Putting things another way, he said the plan was put in place, and is continuously updated, to put the region out front, or ahead of whatever curve it was confronting, and be as prepared as possible to answer the proverbial ‘what’s next?’
As an example, he cited the plan’s long-term focus on improved rail service and connecting the region to points south and east, a strategic initiative that paid off when the Obama administration announced a serious commitment to rail-system improvements.
“We’ve been working on this rail plan for five years now,” he said, referring to an initiative to connect Springfield with New Haven and thus New York. “You wake up one morning and Obama says, ‘we’re going to put $8 billion into rail projects.’ Because we had been planning, we could flip our plan into a grant application and get it; Connecticut gets $40 million, Massachusetts gets $70 million, and Vermont gets $50 million. We’re the only corridor in New England to get funded.”
By continually tweaking the Plan for Progress, its administrators can script more success stories like the rail grant, said Brennan, adding there are many forward-looking strategic initiatives being considered, most all of them focused on the emergence of the so-called mega-region.
In a recent presentation to the Springfield Business Roundtable — and in other talks and documents — Brennan has identified 11 of these mega-regions: The Northeast, ‘Piedmont Atlantic’ (slicing through the Carolinas, Georgia, and Alabama), Florida, the Gulf Coast, the Great Lakes, the Texas Triangle, ‘Front Range’ (in the Rockies), the Arizona Sun Corridor, Southern Calif., Northern Calif., and ‘Cascadia’ (the Seattle area).
The names given to these regions vary with the individual or group referencing them, he continued, but most analysts looking out 40 or 50 years believe these regions will be the main forces driving the economy, and it will be incumbent upon smaller regions within those areas to be players in those regional economies — or get left out of the party.
“Our work is designed to make the Knowledge Corridor more than a brand,” he told BusinessWest, acknowledging that, even a few years ago, awareness building was the primary objective when it came to the Hartford-Springfield partnership. “We want to make it real, make it connected, and make it a much bigger powerhouse from an economic point of view, and make sure it’s part of this constellation here in the Northeast corridor. We’re working to position ourselves to be not just a bystander, but a player.”
To thrive in the Northeast mega-region, said Brennan, Western Mass. must be effectively connected to other parts of the region, especially Boston and Hartford.
“We can’t end up as a cul-de-sac,” he said, using ‘we’ to mean the corridor, and implying that, while there is a degree of connectivity already, it needs to be improved.
To achieve the connectivity Brennan described, the region has to take full advantage of vehicles such as high-speed rail, improved broadband service in Western Mass. (a $71 million plan to do just that is on the drawing board), highways, and other forms of infrastructure. And with connection can come collaboration with other cities and regions, he said, which is how economic development is really achieved.
As part of the broad action plan on bolstering the corridor, officials on both sides of the border will be applying for a federal grant to create a sustainable development plan for the cross-border initiative. There will be considerable competition for such grants, said Brennan, adding quickly that he’s optimistic about the region’s chances.
“We’re going into this with our eyes wide open,” he said. “We’re going to be competing against the Chicagos, the LAs, and the Atlantas, but I think we have a story to tell, and we have some impressive accomplishments for a medium-sized area.
“The Knowledge Corridor brand now has some traction,” he continued. “The challenge now is to get a product that goes with that brand that has a lot of substance.”

For Good Measure
While moving beyond the brand is a top priority within the plan, there are many other initiatives as well, said Brennan, adding that they involve everything from keeping college graduates in the region to helping more area residents become workforce-ready to Connecticut River cleanup.
Returning to the new green strategic plan and that snowball he referenced, Brennan said there will likely be a number of components to a green cluster in the region, from new products and services, such as the Scuderi engine and FloDesign’s new wind turbine design, to existing products that could be ‘greened’ to help them achieve a larger market, to available green power that can be used to attract companies that want to reduce their carbon footprints.
“The high-performance computing center is coming to Holyoke for essentially one reason — low-cost, clean energy,” he said, adding that area municipal officials and economic-development leaders must look for ways to leverage that asset and others across Western Mass.
And when the computing center is up and running, it will become another huge asset to leverage. “There will be a number of businesses that will want to plug into that kind of computing power, and that’s where the job growth could come from if there can be a path to accessibility.”
The green strategic initiative is the most comprehensive new addition to the Plan for Progress, but there have been other tweaks, including revisions made earlier this year to a strategic initiative to integrate workforce development and business priorities.
Overall, said Brennan, the plan is putting more emphasis on devising methods to close the skills gap in the region, a gap that is keeping many unemployed, underemployed, and displaced workers from finding solid job opportunities.
“We need to address how to retrain workers who wake up one morning to find that what they’ve been doing for 15 or 20 years is now being done by machine, or is being done in Asia, or isn’t being done at all because some other product or service has trumped it and knocked it off the boards,” he said. “Figuring out to get people more gainfully employed if they run into some kind of quicksand is something that needs more attention.”
The revised strategy calls for several steps, including the creation of a regional workforce-development plan; engaging the business community, civic leaders, and various industry sectors to be involved in the plan’s development and implementation; and work to identify funding for regional workforce and educational planning. It also recommends formation of a workforce-development strategy team as a subcommittee of the Plan for Progress that will oversee the progress of the strategic initiative by working with various workforce and educational institutions, such as the regional employment boards.
Still another adjustment to the Plan for Progress is a greater sense of accountability, or measuring results, said Brennan, adding that the Web site www.stateofthepioneervalley.org has been created to show how the region, through various implementing agencies, is doing relative to key issues.
“We’re trying, 24/7, to show how we’re doing in these various categories,” he said of the indicators. “We’re trying to access whether we’re making progress with any of this, or if we’re in a steady state and need to try harder.”
Measuring is that third leg of the stool behind planning and doing, he said, adding that they are all equally important to achieving the larger goals of attaining progress and giving the region competitive edges.

When a Plan Comes Together
The next big overhaul for the Plan for Progress won’t come until 2014. But it’s safe to say that the document, if it can be called that, will see a number of changes and additions before then.
Keeping the plan current to reflect new challenges and opportunities is critical, said Brennan, to the ongoing efforts to make the region more competitive, at a time when the competition is mounting.
Planning, doing, and measuring, the three parts of this equation, are all keys to progress, or enabling sound ideas to snowball — literally and figuratively.

George O’Brien can be reached at [email protected]

Departments Picture This

Hanging with Wally


Joseph Bott, territory sales manager at the Hanover Insurance Group (left), Janet Steigmeyer, director of Human Resources for the Holyoke Chicopee Springfield (HCS) Head Start Inc., and Timm Marini, president of the FieldEddy Insurance Network, pose with Wally, the official mascot of the Boston Red Sox. The FieldEddy Insurance Network, in cooperation with the Hanover Insurance Group, sponsored Wally’s visit with the children enrolled in HCS Head Start. Head Start’s mission is to improve the lives of low-income children by providing quality, comprehensive child-development services focusing on education, health, nutrition, and mental health.


Getting a Lift

From left, Mary Meehan and Marian Poe-Heineman, both first vice president of commercial lending at PeoplesBank, join Mary Reardon Johnson, executive director of the Young Women’s Club of Western Mass., in celebrating the club’s new 2011 Kia Sedona. The van was purchased with a $21,813 donation from PeoplesBank, and will be assigned to the club’s Teen Transitional Living Program (TTLP). The TTLP serves at-risk teen mothers who cannot return to live with their families due to domestic violence, neglect, poor living conditions, or other extraordinary circumstances. The van will improve TTLP daily operations by providing residents and staff with safe and reliable transportation to and from doctor’s appointments and job training, as well as many other services critical to the success of the young mothers enrolled in the program.

Departments People on the Move

People’s United Financial Inc. of Springfield recently named John P. (Jack) Barnes as President, CEO, and a member of the Board of Directors. Barnes was also named President, CEO, and a Director of the company’s subsidiary, People’s United Bank. Barnes has served as interim President and CEO since April.

•••••

Werner Maiwald of The Gaudreau Group, Inc. in Wilbraham has achieved membership in the prestigious Million Dollar Round Table, the premier association of financial-services professionals. Maiwald has also earned recognition from the American Assoc. for Long-Term Care Insurance for the work he has done on the national and state level in helping to meet his clients’ needs.

•••••

Jeffrey Trant of Human Resources Unlimited in Springfield was recently named a program surveyor in the Employment and Community Services Division at the Joint Commission on Accreditation of Rehabilitation Facilities (CARF). Trant was among 23 industry experts who were selected from a candidate pool of more than 2,000 professionals across North America to participate in comprehensive training. He will conduct surveys of organizations seeking CARF accreditation. Trant has served as manager of HRU’s Lighthouse Clubhouse on State Street in Springfield for two years.

•••••

Dee Dee Mares, Managing Partner of Songline Emu Farm in Gill, recently attended the American Emu Assoc. national convention in Iowa. During the annual meeting, Mares was elected Vice President of the Board of Directors. She also serves as President of the New England Emu Assoc.

•••••

Michael Reilly has been appointed Divisional Sales Manager for the South/Central Region for Springfield’s MassMutual Retirement Services Division. He is responsible for managing the Chicago field office and the territory encompassing Alabama, Florida, Georgia, Illinois, Indiana, Kentucky, Maryland, North Carolina, Puerto Rico, South Carolina, Tennessee, Virginia, Washington, D.C., and Eastern and Central Wisconsin.

•••••

lia sophia announced the following:
• Dorothy Hastings has received top honors among its Excellent Beginnings Program Achievers for sales accomplishments and professionalism; and
• Cathy Cardenuto has received top honors among its Excellent Beginnings Program Achievers for sales accomplishments and professionalism.

•••••

Jeff Ferreri has joined Peter Pan Bus Lines in Springfield as Regional Sales Manager of Charter Sales and Operations.

•••••

Florence Savings Bank announced that the following were elected to serve on the institution’s board of directors:
• Willard Plumley, proprietor of Plumley Consulting and a certified public accountant; and
• Carol Smith, Executive Vice President and Chief Operating Officer of Cooley Dickinson Hospital.

•••••

Anthony Elder, a Cambridge College graduate, recently published the book Your Intangible Assets; Five Simple Ways to Succeed. A successful businessman and life coach, Elder discusses how business professionals, entrepreneurs, and individuals can use their courage, determination, creativity, and other intangible assets to enhance their lives professionally and personally.

•••••

Molly H. O’Brien has been named Advertising Supervisor for equine health care products at W. F. Young Inc.

•••••

Borawski Insurance Agency in Northampton announced the following:
• Lynne Colesano has joined the company as Employee Benefits Director; and
• Mark Rosa has been appointed Marketing Director.

•••••

Barbara A. Baran, Business Development Officer at Holyoke Credit Union, received the 2010 Henry A. Fifield Award for Voluntary Service from the Greater Holyoke Chamber of Commerce at its 120th annual meeting. Baran co-chairs the chamber’s Ambassadors’ Club, a group of 20 business and professional people who support and advocate for the chamber.

•••••

Robert C. Holub, Chancellor of the University of Massachusetts in Amherst, has been elected to a one-year term as Secretary of the Economic Development Council of Western Massachusetts.

•••••

Walter Tomala Jr., of TNT General Contracting of Westfield, was recently sworn in as President of the Home Builders Assoc. of Massachusetts for 2010-2011.

•••••

Nick Graveline has joined the East Longmeadow office of RE/MAX Prestige.

•••••

Attorney Gary M. Weiner has been named President of the Board of Governors of the Commercial Law League of America. Weiner is Managing Shareholder at Weiner & Lange in Springfield.

•••••

Michael J. Roy has joined Easthampton Savings Bank as the Compliance Officer.

•••••

New board members of the Massachusetts Convention Center Authority include:
• Vanessa Otero, owner of a consulting firm in Chicopee;
• Michelle A. Shell, a Vice President at Strategic Advisers, a subsidiary of Fidelity Investments, and the new board chair;
• Ann Conlon Roosevelt, an environmental advocate and owner of a Cambridge real-estate firm;
• David R. Giblin, general manager of the Boston Marriott Copley Place;
• Paul J. Sacco, president and CEO of the Massachusetts Lodging Assoc; and
• Mark Erlich, executive secretary-treasurer of the New England Regional Council of Carpenters.

•••••

Mary Jenewin-Caplin has been appointed Area Agency on Aging Director for Greater Springfield Senior Services Inc. She will oversee the operation of Meals on Wheels and congregate nutrition programs, oversee the long-term care ombudsman program, and administer federal grants for community organizations that provide services to older adults.

•••••

Carol Swistak, Manager of the McDonald’s at 299 East Main St., Westfield, and Ismael Flores, Manager of McDonald’s at 2392 Main St., Springfield, were recently honored with Outstanding Restaurant Manager awards by McDonald’s USA. The awards recognize managers whose McDonald’s restaurants operate at an outstanding level and exemplify leadership following McDonald’s key initiatives. The top 10% of restaurant managers are bestowed with the honor.

•••••

Attorney Peter W. Shrair, a Managing Principal at the law firm of Cooley Shrair in Springfield, presented a seminar titled “Fraud in the Workplace: Assessment and Prevention” for the Financial Executives Institute, sponsored by the Paperboard Packaging Council in Springfield.

•••••

Andrew Crane recently received the Home Builders Assoc. of Massachusetts Legend of the Industry Award.

•••••

Stephen J. Caldeira has been named President and CEO of the International Franchise Assoc.

•••••

The Depositors Insurance Fund announced the following:
• John F. Heaps Jr., President of Florence Savings Bank, has been elected to the Board of Directors; and
• William J. Wagner, President of Chicopee Savings Bank, has been elected to the Board of Directors.
The Depositors Insurance Fund provides excess deposit insurance to 65 Massachusetts-chartered savings banks. At member banks, all deposit amounts above FDIC insurance limits are insured in full by the Depositors Insurance Fund.

•••••

Women recently named to the Leadership Institute for Political Impact include:
• Daryl Essensa and Shenandoah Sluter, both of Greenfield;
• Susan Mareneck of Leverett;
• Ingrid Brandenberg of Montague;
• Joanne Sunshower and Lori Tuominen, both of Shutesbury;
• Corinne Wingard of Agawam;
• Karen Jarvis Vance and Elizabeth Dineen, both of East Longmeadow;
• Maria Salgado, Yaraliz Soto, and Peggy Vezina, all of Holyoke;
• Wanda Banks, Kimberly Barbato, Natasha Clark, Ivette Cruz, Denise Hurst, Jennifer Kirby, Kathryn Kirby, and Haydee Lamberty Rodriguez, all of Springfield;
• Carla Doyle and Kristin Palini, both of West Springfield;
• Laura Mecham of Wilbraham;
• Virgenmina Perez of Amherst;
• Ashley Fay of Belchertown;
• Wendy Gannett of Easthampton;
• Gloria DiFulvo and Susanne Rondeau, both of Hadley;
• M. J. Adams-Pullan, Mollie Fox, and Anja Waechter-Bourbeau, all of Northampton;
• Jennifer Dexter of South Hadley; and
• Norma Adler of Hatfield.

•••••

Dr. Mark Novotny, vice president of medical affairs and chief medical officer at Cooley Dickinson Hospital, announced that several new physicians are affiliating with CDH. Novotny said the hospital seeks to grow a number of specialty services as part of a broader re-positioning. The physicians specialize in areas the hospital has targeted for growth. They include:
• Dr. Timothy Abbott, Anesthesiologist;
• Dr. Kelly Bishop-Bartolomei, General Surgeon;
• Dr. Jacob Chapman, Emergency Medicine;
• Dr. William Dean III, Neurologist;
• Dr. Julia Gates, Interventional Radiologist;
• Dr. Tae Kim, Emergency Medicine;
• Dr. Andrew King, Anesthesiologist;
• Dr. Erin Leahy, Adult Hospitalist;
• Dr. Sean Mullally, Hematologist/ Oncologist; and
• Dr. Sarah Workman, Adult-Pediatric Hospitalist.

Departments Incorporations

The following business incorporations were recorded in Hampden, Hampshire and Franklin counties and are the latest available. They are listed by community.

AGAWAM

HSW Inc., 63 Springfield St., Agawam, MA 01001. Abdul S. Chaudhry, 4 White Brook Lane, South Hadley, MA 01075. Retail Sales, home furnishings and merchandise.

Quick Mart Inc., 283 Main St., Agawam, MA 01001. Fawad Khawaja, same. Convenience Store.

Malfetano Cigars Inc., 378 Walnut St., Ext. Agawam, MA 01001. Michael L. Beaudry, same. Cigar sales.

Stegall Renovators Inc., 880 Main St., Agawam, MA 01001. Penn Stegall, same. Contractor specializing in rehabilitation of homes.

BRIMFIELD

Elmore Realty Services Inc., 74 Monson Road, Brimfield, MA 01010. Jennifer Elmore, same. Residential and Commercial real estate.

CHICOPEE

John’s Asphalt Paving & Construction Inc., 900 Chicopee St., second floor, Chicopee, MA 01013. Sherry Kezer, same. Paving concrete excavation

Kaeble Oil Inc., 11 Casey Dr., Chicopee, MA 01020. Michael Kaeble, same. Heating oil sales.

Shine Services Inc., 82 Chestnut St., Chicopee, MA 01013. Clecia Mara Marques, same. Janitorial services.

EAST LONGMEADOW

Faith Builders of New England Inc., 31 Hillside Dr., East Longmeadow, MA 01028. Church.

J & B Brush Corp., 44 Harkness Ave., East Longmeadow, MA 01028. Jessica L. Imbriglio, 17 Laurelridge Road, Southwick, MA 01077. Salon and spa

Main Street Parking Inc., 301 Pease Road, East Longmeadow, Ma, 01028. Michael Biscaldi, same. Metered parking lot.

Master Han’s Olympic Taekwondo Inc., 50 Shaker Road, East Longmeadow, MA 01028. Yunhee Han, 167-169 Pinewood Ave., Springfield, MA 01108. Martial arts studio.

Medisize Us Inc., 200 Main St., Unit 1203, East Longmeadow, MA 01028. Eric Kroon, same. Sales and distribution of medical devices.

Sattler Auto Sales Inc., 12 Nottingham Dr., East Longmeadow, MA 01028. Edward Sattler, same. Auto sales.

EASTHAMPTON

Stratus EMR Inc., 116 Pleasant St., Unit 448, Easthampton, MA 01027. Peter Cleary, same. Computer software development.

The American Dreamer Inc., 4 Chapman Ave., Easthampton, MA 01027. Kevin Sahagian, same. Restaurant.

FLORENCE

PS191 Inc., 719 Park Hill Road, Florence MA, 01062. Daniel Touhey, same.

GREENFIELD

Hamiltonbrooke Corporation, 489 Bernardston Road, Greenfield, MA 01301. Ebony Sterbinski, same. Purchase real estate and solicit government contracts.

HADLEY

Hampshire County Farm Bureau Inc., 30 Roosevelt St., South Hadley, MA 01035. Promote, protect and represent the business, economic and social interests of the farmers of Hampshire County.

HATFIELD

Hitpoint Inc., 59 North St., Hatfield, MA 01301. Paul Hake, same. Video game development.

HOLYOKE

Cell Pavilion Inc., 513 Whitney Ave., #14A Holyoke, MA 01040. Mohammad K. Hossain, same. Retail sales and service of cell phones and accessories.

 

HUNTINGTON

Down to Earth Excavating Inc., 3 Goss Hill Road, Huntington, MA 01050. Paul LaPointe, same. Excavation services.

LONGMEADOW

Neutral Corner Inc., 36 Belleclaire Ave., Longmeadow, MA 01106. Patrick Ireland, same. Non-profit organization founded to promote good fitness, health, self-esteem through education.

Pediatric Gastroenterology and Nutrition Group, PC., 44 Farmington Ave., Longmeadow, 01106. Pediatric medical offices.

LUDLOW

TLS Landscaping Inc., 754 Center St., Ludlow, MA 01056. Daniel DeGray, same. Landscaping service.

NORTHAMPTON

Northampton Community Arts Trust Inc., 44 Munroe St., Northampton, MA 01060. Kathy Couch, 693 Bridge Road, Northampton, MA 01060. Acquisition of land and buildings suitable for performance, exhibition and development of the arts.

Timothy C. Abbot, Do P.C., 30 Locust St., Northampton, MA 01061. Timothy Abbot, same.

Sammi’s Mart and Deli Inc., 1365 Main St., Palmer, MA 01069. Andriana Kostaras, 1359 Main St., Palmer, MA 01069. Convenience store and deli.

PITTSFIELD

CFR Operating Corp. Inc., 6 Kathy Way, Pittsfield, MA 01201. Chad Mazza, same. Barbershop.

Rolling Studios Inc., 7 Club Circle, Pittsfield, MA 01201. Ed Synder, 7 Peters Path, Pittsfield, MA 01201.

SOUTH HADLEY

Ib Cleaning Inc., 315 Hadley St., South Hadley, MA 01075. Waldemar Binczyk, same. Cleaning services.

Poltrans Inc., 315 Hadley St., South Hadley, MA 01075. Waldemar Binczyk, same. Truck transportation.

SPRINGFIELD

JPC Pet Sales & Marketing Inc., 78 Glenoak, Dr, Springfield, MA 01129. James Carmody, same. Manufacturers representative.

Kenny Tax Services & Company Inc., 510 Armory St., Springfield, MA 01104. Non-transferable.

Mesiti Media Group Inc., 125 Main St., Springfield, MA 01105. Rocco A. Mesiti, same.

Safe Futures for Children Foundation Inc., 195 Lang St., Springfield, MA 01104. Maria Huertas, same. Non-profit organization to help better every child’s condition all over the world.

Tong Tong Beauty Center II Corp., 127 Parkside St., Springfield, MA 01104. Tong Wand, same. Auto body work.

STURBRIDGE

Garfield Inc., 33 Main St., Sturbridge, MA 01566. Robert Cassim, 2 Main St., Sturbridge, MA 01566. Used auto sales.

WORTHINGTON

RHC Community Education Center Inc., 184 Cudworth Road, Worthington, MA 01098. Vanessa Lewis, same. Organization established for charitable, educational and scientific purposes.

DBA Certificates Departments

The following Business Certificates and Trade Names were issued or renewed during the month of August 2010.

AGAWAM

Allen’s Appliance
336 North Westfield St.
Allen St. Jean

Caravan Express Transport
151 Springfield St.
Miran Karapetyan

Games 2 U
367 North Westfield St.
Paul A. Jenney

Tastefully Simple
36 Senator Ave.
Kelley Richards

Twice But Nice
324 Springfield St.
Judy Scibelli

AMHERST

Arigato Sushi
11 North Pleasant St.
Jaxyoung Lee

Baystate Tax Service
409 Main St.
Richard Nolbrook III

Deb & Romalo’s Golden Fashion
233 North Pleasant St.
Deborah Cunningham

Herter Woodworking
401 Shays St.
Miles Herter

Ink & Toner Solutions, LLC
233 North Pleasant St.
Senges LaRiviere

Media Compass
520 Riverglade Dr.
Pablo Robles

Short Story Press
60 Echo Hill Road
Michael Shally-Jensen

Shumway Roofing
625 East St.
Alan Shumway

Tsanzi
188 Pine St.
Wanjiku Magua

CHICOPEE

Aqua-matic Lawn Sprinkle & Irrigation Inc.
320 Granby Road
Michael Sweeney

New Life Design Studio
20 West St.
Joanne Despard

GREENFIELD

Blue Moon Healing Center
11 Plum Tree Lane
Jean Conway

J.E. Kendrick Woodworks
576 Leyden Road
Jonathan Kendrick

Sofia’s Pizza
228 Federal St.
Costas Alimonos

HADLEY

Asian Metal Import Solutions
245 Russell St.
Medalco Metals Inc.

Dan Fit Personal Training
21 East St.
Daniel Fonseca

Out of the World Cleaning Service
116 Rocky Hill Road
Lindsay Shumway

HOLYOKE

Basic Prints
200 High St.
German L. Santiago

Bogey & Sons
19 Shepard Dr.
Boguslaw Wolanczyk

Dominos Pizza
1534 Dwight St.
Chris Macpherson

Paper City Cuts 2
522 South St.
Jose M. Lopez

LUDLOW

D & V Quality Landscaping
88 Bruni Ave.
Victor Nascimento

East Street Auto Body
575 East St.
Franklin Ryan

Monroe’s Salon & Day Spa
120 East St.
Katherine Dias

NORTHAMPTON

Leelyn Law
43 Center St.
Shannon Leelyn

Northampton Center for Health & Healing
241 King St.
Marcia Nickerson

Sunnyside Childcare Center @ Smith
70 Paradise Road
Susan Beemer

 

SOUTHWICK

ALB Enterprises
7 Secluded Ridge
Andrea Bradley

Chase Automotive Electric
805 College Highway
Julianna G. Chase

Colleen’s Graphic Designs
32 Davis Road
Colleen Hauff

Collins Automotive Electric
17 Shaggbark Dr.
George Collins

Fix Your PC, LLC
132 Vining Hill Road
Marc St. Onge

Forget-Me-Nots
535 College Highway
Linda Schwarz

Hillside Excavating & Septic Service
296 Granville Road
David K. Recoulle

Sunny’s Convenience
610 College Highway
Sunil Patel

SPRINGFIELD

2:30 AM Paperart Designs
34 Front St.
Donna L. Beck

Advantics Inc.
101 King St.
Suzette M. Cotton

After Life Tattoo Parlor
378 Dwight St.
Linda Casiano-Perez

Applebee’s Neighborhood Grille
1349 Boston Rd.
Rebecca R. Tilden

Auto Glass Replacement
501 St. James Ave.
Ann D. Bean

Baystate Wesson Women’s
3300 Main St.
Baystate Medical Center

Borinquen Bakery
464 Bridge St.
Danio Grullon

D & B Towing
141 Carver St.
Flor J. Torres

Dali’s Creations
103 Wilmont St.
Igdalia Rivera

Dharma Inc.
253 Pasco Road
Ramzan Ali

Euro Coiffure Salon
1910-1912 Wilbraham Road
Boguslawa Bocwinski

Executive K9
87 Hanson Dr.
Michael Vincent

Eyebrow Miracle
1655 Boston Road
Rajendra P. Hyoju

Gary Robert Hall
767 Armory St.
Gary R. Hall

Jeffrey Consedine
102 Juniper Dr.
Jeffrey Consedine

WESTFIELD

Friguglietti Landscaping
18 Overlook Dr.
Brian Friguglietti

Topors Lawn Care
21 Ellsowrth St.
Adam Toporowski

Vivid Hair Salon & Spa
99 Elm St.
Barbara B. Brazee

Westfield Energy Efficiency Trades Center
39 South Broad St.
Pam Howland

Windspire
93 Ely St.
Thomas C. Ogden

WEST SPRINGFIELD

Affordable Cleaning Services
44 Craig Dr.
Olesya Buchachaya

Arum Associates
291 Forest Glen
Douglas A. Guyett

Doggy Doody Disposal
165 Ohio Ave.
Theresa Selvoski

Robert Webster Electric
95 Chestnut St.
Robert A. Webster

Shree Ram Inc.
1573 Riverdale St.
Dilip R. Rana

The Kung-Fu Academy
195 Elm St.
Maria Santana

Court Dockets Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

CHICOPEE DISTRICT COURT

Helena Borek v. Wholesale Kitchen Supply Co.
Allegation: Breach of contract and unfair and deceptive trade practices: $8,274
Filed: 5/11/10

FRANKLIN SUPERIOR COURT

Nike USA Inc. v. 1793 Corp.
Allegation: Non-payment of goods sold and delivered: $33,835.64
Filed: 6/18/10

Ricky Greenwald v. RTB Design
Allegation: Breach of contract and fraud arising in construction dispute between the homeowner and the designer/builder: $393,055.72
Filed: 6/1/10

GREENFIELD DISTRICT COURT

Weddingpages Inc. v. Sakura Bloom, LLC
Allegation: Non-payment of advertising services rendered: $5,324.40
Filed: 7/1/10

HAMPDEN SUPERIOR COURT

Adam P. Clermont, Esq. v. Robinson & Donovan, P.C., et al
Allegation: Legal malpractice and breach of fiduciary duty: $150,000
Filed: 6/1/10

Clinton Mitchell Jr. v. Associated Electro-Mechanics
Allegation: Employment discrimination: $25,000+
Filed: 5/25/10

Estate of Raymond F. Bolas v. The Hartford Casualty Insurance Co. and Elizabeth Warga, Margaret Bonney, and Stephen M. Brown
Allegation: Negligence, conversion, and breach of fiduciary duty: $350,000
Filed: 5/26/10

MicMac Mechanical Insulation, LLC v. Fontaine Brothers Inc. and Federal Insurance Co.
Allegation: Non-payment of labor and materials supplied on a public construction project: $15,355
Filed: 6/3/10

Noonan Energy Corp. v. Howard Fuel Service Inc.
Allegation: Fraud and negligent representation: $89,167.40
Filed: 5/11/10

Orchard Variety Inc. v. Good Deal Auto
Allegation: Checks fraudulently cashed on closed accounts: $87,146
Filed: 6/2/10

Roberta Kerry v. Friendly Corp.
Allegation: Employment discrimination and harassment: $25,000
Filed: 5/25/10

HAMPSHIRE SUPERIOR COURT

Caroline Wenck v. Warner Brothers, LLC, Allstate Asphalt Inc., and Gallagher Bassett Services Inc.
Allegation: Negligence in sidewalk construction project, causing injury: $21,005.39
Filed: 6/7/10

Carlos Casillas v. Steve Lewis Subaru Inc.
Allegation: Employment discrimination based on race, color, nationality: $25,000
Filed: 6/17/10

NORTHAMPTON DISTRICT COURT

AEC One Stop Group v. Dynamite Records
Allegation: Non-payment of goods sold and delivered: $17,881.60
Filed: 7/2/10

Bailey Nurseries Inc. v. Keyes Perennial Farm
Allegation: Non-payment of goods sold and delivered: $5,146.99
Filed: 6/30/10

SPRINGFIELD DISTRICT COURT

Bradco Supply Co. v. C.S. Alexander Inc.
Allegation: Non-payment of goods sold and delivered: $10,789.04
Filed: 6/11/10

Collins Enterprises Inc. v. Niley’s Fashion
Allegation: Breach of lease agreement: $8,400
Filed: 6/10/11

National Vinyl Products Inc. v. Griswold Glass & Aluminum Co.
Allegation: Non-payment of goods sold and delivered: $7,441.65
Filed: 6/14/10

Salemi Appliance Service Inc. v. Shedd Plumbing & Heating Inc.
Allegation: Non-payment on appliances: $3,783.15
Filed: 6/11/10

Thurston Foods Inc. v. J.T.’s Bakery & Café
Allegation: Non-payment of goods sold and delivered: $3,646.88
Filed: 6/10/10

WESTFIELD DISTRICT COURT

Capital One Bank NA v. Auto Specialties
Allegation: Non-payment of goods and services charged on a credit account: $6,861.81
Filed: 5/18/10

Building Permits Departments

The following building permits were issued during the month of August 2010.

AGAWAM

LRB Realty Trust
1804 Main St.
$15,000 — Six upgraded antenna panels

AMHERST

Merkos L’InyoneI Chinuch Inc.
30 North Hadley Road
$13,000 — Kitchen ventilation and suppression system

Rt. 9 Real Estate, Inc.
213 College St.
$3,000 — Building separate entry for Enterprise Rent-A-Car

Trustees of Hampshire College
731 West St.
$5,500 — Re-shingle

CHICOPEE

New Ludlow, LLC
59 New Ludlow Road
$9,000 — Repair fire damage in laundry room

Rivershore Real Estate, LLC
628 Center St.
$16,500 — Install new entry door and build handicap ramp

GREENFIELD

Fenwick LLP
111 Hope St.
$2,500 — Roof repair

Fenwick LLP
4 Woodard Rd.
$2,500 — Roof repair

Greenfield Savings Bank
35 Federal St.
$490,000 — Construction of a drive-up teller machine and teller building

HOLYOKE

South Hadley Realty Trust
36-40 Bobala Road
$57,000 — Add new offices, electrical, and fire protection

LUDLOW

Ludlow Housing Authority
37 Chestnut St.
$114,000 — Re-roof

NORTHAMPTON

7 Bravo Two, LLC
162 Old Ferry Road
$167,000 — New commercial building

Alka Kanoujia
45 State St.
$4,000 — Pour concrete basement floor

 

Bobo LLC
88 King St.
$20,500 — Interior Renovations

CFP Properties LLC
320 Riverside Dr.
$9,000 — Emergency repairs

Coolidge Northampton LLC
249 King St.
$1,200 — Remove non-bearing walls

Edwards Church of Northampton
297 Main St.
$6,000 — Repair stairs

Kathleen Maiewski
91 Crescent St.
$9,000 — Interior renovations

SPRINGFIELD

ESIBC
211 Carando Dr.
$99,500 — Renovations for home infusion and respiratory services

HAP Inc.
322 Main St.
$102,000 — New non-structural walls in handicap bathroom

Jacob Hannoush
1655 Boston Road
$20,000 — Interior renovations

John Salema
350 Cottage St.
$75,000 — Cosmetic remodel of the sales area, restrooms, and exterior facade at Dunkin Donuts

Tinkham Management
112 Industry Ave.
$9,500 — Interior renovations

WESTFIELD

Berkshire Bank
31 Court St.
$18,000 — Interior renovations

Floyd Pease, Jr.
101 Springdale Road
$26,000 — Renovation

WEST SPRINGFIELD

Diversified Realty Corp.
935 Riverdale St.
$55,000 — Renovation of 9,119 square feet of retail space

Peoples Savings Bank
547 Memorial Ave.
$750,000 — Renovation of 30,455 square feet of commercial building

St. Thomas School
47 Pine St.
$20,000 — Strip and re-roof

Briefcase Departments

State’s Economy Outpaces That of the Nation

BOSTON — The Bay State’s economy expanded twice as fast as the nation’s during the second quarter of the year, boosted by federal stimulus spending, demand for technology products, and the strongest job growth since the so-called miracle years of the 1980s,UMass reported recently. In its quarterly journal Benchmarks, UMass reported that the three-month period ending June 30 was the fourth consecutive quarter in which the state outpaced national economic growth. Analysts, however, warned that the state’s economy is likely to slow as stimulus programs fade and a weakened national recovery tempers economic growth here. “Government spending has played a much greater role in stimulating growth and encouraging consumer spending,” Robert Nakosteen, an Economics professor at the UMass Isenberg School of Management, told the Boston Globe. “Going forward, however, government stimulus is waning, and it is far from certain that private-sector spending will take up the slack.” The state’s economy grew at a 6.4% annual rate last quarter after expanding at a 4.1% rate in the first quarter and 6% at the end of last year, according to UMass. Nationally, economic growth was a sluggish 2.4% annual rate in the second quarter after expanding 3.7% in the first quarter and 5% in the fourth quarter of 2009, according to the U.S. Commerce Department.

Tech Park Releases Economic-impact Report

SPRINGFIELD — The economic impact of the Springfield Technology Park adjacent to Springfield Technical Community College is positive, according to recently released results of a report by the Center for Economic Development at UMass. The economic-impact report indicates that the nearly 900 jobs at the park create an additional 1,267 jobs in the regional economy due to the multiplier effect. Some $1.4 million is pumped into the local economy due to park management’s policy of favoring local contractors and service providers. In addition, the report indicates an estimated payroll of $37 million and estimated capital investments over the past three years of $4 million. Principal investigators and authors of the study are Zenia Kotval, Ph.D., and John Mullin, Ph.D., from UMass. The 15-acre park was founded in 1996 through an act of the Massachusetts Legislature and is the only technology-based business park connected to a community college in the U.S. The secure, gated site is a center of innovation with more than 70% tenant companies involved in the tech and engineering sectors.

AMICCON Organizers Move Event to Nov. 16

SPRINGFIELD — Organizers of the Advanced Manufacturing & Innovation Competition and Conference (AMICCON), www.amiccon.com, have moved the event from Sept. 23 to Nov. 16 in order to better respond to and convert the overwhelming response it has received from manufacturers, their supply chains, state organizations (from Massachusetts and Connecticut), and the business community as a whole. “We expected a good response to the AMICCON project, but the initial high caliber of participation set the bar very high,” said co-founder Ellen Bemben. “It is now clear that a few more weeks after the Labor Day holiday are necessary in order to satisfy the additional interest that those nationally acclaimed manufacturers are generating for a greater event.” Top companies in their industry sectors have confirmed their participation and support, including original equipment manufacturers (OEMs) such as Smith & Wesson, Callaway Golf, Savage Arms, FloDesign, and PolyOne, and precision manufacturers like B & E Precision Aircraft Components, D & S Manufacturing, United Plastics Group, and Boyd Technologies. With the momentum of media coverage, from Springfield to Chicago and beyond, preparations for the June 2011 national Advanced Manufacturing Innovation Competition are on schedule with co-chairs Paul Silva of Angel Catalyst in South Hadley and Michael Gurau of Clear Venture Partners in Freeport, Maine. Private investment firms are already offering their support for the unique competition with a $50,000 purse.

Construction Backlog Edges Higher

WASHINGTON, D.C. — Associated Builders and Contractors (ABC) recently reported that its latest Construction Backlog Indicator (CBI) increased to seven months in May, a 27% increase from January of this year. CBI is a forward-looking indicator that measures the amount of construction work under contract to be completed in the future.

Among the regional highlights: compared to a year ago, all regions but the South experienced a rise in backlog; the Northeast reports the lengthiest backlog at roughly 7.5 months, the highest level for this region in the history of the survey; and the Middle States report the shortest backlog at roughly 6.6 months. ABC is a national association with 77 chapters representing 25,000 merit-shop construction and construction-related firms with 2 million employees.

Former Finance Control Board Official Pays Penalty

SPRINGFIELD — The state Ethics Commission approved a disposition agreement in which former Springfield Finance Control Board Deputy Director Stephen Lisauskas admitted to violating G.L. c. 268A, the conflict-of-interest law. Pursuant to the agreement, Lisauskas paid a $3,000 civil penalty. The law prohibits a state employee from knowingly, or with reason to know, using or attempting to use his official position to secure for himself or others unwarranted privileges or exemptions that are of substantial value and which are not properly available to similarly situated individuals. Lisauskas did not file a written disclosure with his appointing authority to dispel the appearance of a conflict of interest. The agreement notes that, by using his position as SFCB deputy director, he steered the city of Springfield into investing with Merrill Lynch, when Lisauskas had a friendship with one of the vice president/brokers. Merrill Lynch was given approximately 60% of the city’s investment money to invest and subsequently invested approximately $13 million in risky, mortgage-backed securities which were not on a ‘legal list’ of investments. Those securities lost nearly all of their value. In January 2008, Merrill Lynch agreed to reimburse the city $13.7 million to cover its investment losses and legal fees.

Seminars Slated for Small-business Owners

WARE — The Quaboag Valley Community Development Corp. is offering seminars for small-business owners and entrepreneurs this fall who want to learn to promote their business. Seminars planned include ‘Growing Your Business Through Marketing and Advertising,’ Sept. 22 and 29, 6 to 8 p.m., in Charlton; and ‘Social-media Networking,’ Sept. 16, 5:30 to 7:30 p.m., in the Sturbridge area. For more information, call (413) 967-3001.

School Conversion Plan Dropped Due to Funding

WESTFIELD — The planned ‘academic village’ at the Westfield Normal School on Washington Street has been dropped due to lack of funding, according to Juan Cofield, president of Boston Realty Associates. Cofield noted that the original plan was to create housing for 90 Westfield State University students. Cofield’s firm would have leased the finished project to Westfield State. College officials will now work with the Mass. State College Building Authority (MSCBA) to determine if converting the school site can still be accomplished. MSCBA is responsible for all dormitories on state-college properties.

Union Station Project Back On Track

SPRINGFIELD — The Federal Transit Administration (FTA) recently lifted a freeze on funding for the Springfield Redevelopment Authority’s (SRA) $71 million Union Station project. The freeze was imposed in 2005 after an audit questioned spending by the Pioneer Valley Transit Authority (PVTA) for the intermodal transportation project. With SRA as the lead agency on the project, once all forms are now completed on the federal level, the project should get back on track. The Union Station project proposal includes space for the PVTA, commuter rail, intercity bus operations, Amtrak, and office space related to transit. In addition to federal funding, the project has state and private funding in place. In other news, an FTA study recently estimated at $77.7 billion the cost of bringing systems into a state of good repair. FTA’s National State of Good Repair Assessment Study, requested by the U.S. Department of Transportation, provides a comprehensive study of the nation’s rail and bus transit systems and notes that infrastructure development is needed to rebuild America.

Weston Solutions Expresses Interest in Belchertown Parcel

BELCHERTOWN — For the next several weeks, the town’s Economic Development Industrial Corp. will be working with MassDevelopment to determine if a Pennsylvania-based corporation has the experience and resources to develop the former Belchertown State School property. Weston Solutions Inc., which has a regional office in Connecticut, has expressed an interest in developing the site to build shops, offices, housing, and an assisted-living facility. A letter of interest has been signed with the town that allows the company to investigate financing, contamination, and construction issues facing Parcel B of the site.

Features
Creating Online Video — and Opportunities — for Clients

Dave Sweeney, left, and Marty Langford say they help companies get the big picture.

Dave Sweeney, left, and Marty Langford say they help companies get the big picture.

Dave Sweeney and Marty Langford believe in practicing what they preach.
And what they preach is that video on the Internet is a very popular medium — more than 70% of U.S. Web surfers view video on line, they say — and that business owners should take full advantage of this popularity to “advance their brand.”
So if one visits their Web site — www.viz-bang.com — he or she can see a clip featuring Sweeney and Langford talking about video, their company, and how they can use a host of platforms to help clients get their message across.
“If you don’t think this Web-video thing is real, what are you doing right now?” asks Sweeney shortly after introducing himself on the two-minute video. “You’re doing it — and your customers are doing it, too.”
The two partners, who launched Viz-Bang nine months ago, alternate with commentary throughout the video, with Sweeney saying at one point, “we make videos that move people — in a good way,” with Langford following with, “kick-ass videos.”
But the two were quick to point out — in both their video and an interview with BusinessWest — that they do more than create videos. They also combine them with some of the latest social-media vehicles, such as Twitter and Facebook, to give clients a diverse and cost-effective package of options for relaying a message to their intended audience.
All this means that there is a large educational component to their work, said Sweeney, adding that while most business owners are aware of the various social media outlets, they don’t know how to take full advantage of them. “So there are two conversations we have with people,” he explained. “We talk to business owners and managers about being on Facebook, Twitter, or a YouTube channel, and all the reasons they should be on those platforms. And then, what you hear often is, ‘OK, you’ve convinced me; now what are we going to say? What are we going to put out there?’ And that gets to the content question, which we can answer.’”
Doing both the convincing and the content has been the job description for the two partners since they came together late last year, confident that their talents would complement one another effectively.
Sweeney has a background in corporate communications (he spent 10 years with Cigna), while Langford has spent his career in video-production work. After working for other people for many years, the two went out on their own with entrepreneurial ventures. They collaborated on a few projects, and the resulting good chemistry prompted talk of going into business together — talk that eventually turned into action.
As he commented on video and the Internet, Langford said many business owners are taking advantage of advancing technology such as Web cams to gain visibility, tout their brands, and inform customers. But often, the product is lacking needed quality.
“As soon as the video question comes into the conversation, you can see it working in people’s eyes, you can see them tossing it around as we’re talking to them,” he explained. “They say, ‘I have a video camera, I have a Web cam on my computer, and I’ve seen lots of video blogs and links on sites for companies where they’re sitting at their computer blabbering away into their Web cam for five or six minutes.’
“That’s content,” he continued, “but it’s not particularly good content that’s maintaining and supporting the brand that they’ve established. It could actually hurt a company — we’ve seen it hurt clients and potential clients. There might be some good stuff in there, but production-value-wise, it’s probably lacking.”
Adding value that will enhance the brand is what the two partners say they specialize in, to the point where they’re using the slogan, ‘creating digital video they’ll wanna watch.’
But generating video is just part of the equation, the two stressed repeatedly. Another big part is taking that video and putting it to effective, cost-efficient use.
“One piece of video shouldn’t live or die based on one distribution method,” Langford explained, adding that he and Sweeney can work with clients to spread the content over several platforms, ranging from traditional media to social media.
The two partners said Viz-Bang is off to a solid start, with growth coming slowly and surely. They have been actively engaged in building awareness of their company, products, and services. Methods for doing so including participation in a series of seminars on social media called Online Impact, involvement in community projects such as the Big Theater restoration, and work on some high-profile projects such as the Art & Soles initiatives (those 5-foot-high sneakers visible throughout Springfield) and BusinessWest’s 40 Under Forty Gala, for which the company produced a humorous video introducing the Class of 2010.
And they also do it through their own marketing, which includes all those platforms, including Twitter, Facebook, and YouTube, that they pitch to their clients.
“Viz-Bang is more than a video-production company,” says Sweeney toward the end of that promotional video on the company’s Web site. “It’s more than a product or service; Viz-Bang transcends commerce.”
Perhaps, but for now, the two partners are working to build some commerce for themselves. They say their book of business is growing steadily, as evidenced by calendars that have a healthy number of appointments booked. They expect to become increasingly busy as word gets out about them and more business owners come to say, ‘OK, you’ve convinced me; now what are we going to say? What are we going to put out there?’

— George O’Brien

Sections Supplements
Begin Planning Now to Take Full Advantage of This Opportunity

James Calnan

James Calnan

If yours is a small business or small tax-exempt organization and you pay at least half of the cost of single health insurance coverage for your employees in 2010, you may qualify for a new tax credit. In 2010 the tax credit can be as much as 35% (25% for tax-exempt organizations) of the premiums you pay on your employees’ behalf.

The tax credit is included in the Patient Protection and Affordable Care Act, which became law March 23, 2010 and is effective Jan. 1, 2010. The new law is intended to encourage small employers to offer health insurance coverage for low- and moderate-income workers by subsidizing premiums paid with a tax credit. Section 45R of the Internal Revenue Code was added to provide for this credit. IRS Notice 2010-44 was written to provide guidance in determining eligibility and to assist in calculating the tax credit.

Amount of the Tax Credit
The maximum amount of the credit is 35% (25% for tax-exempt employers) of a small-business employer’s premium costs in 2010. This rate increases to 50% (35% for tax-exempt) in 2014. To obtain the maximum credit, an employer must have no more than 10 full-time-equivalent employees (FTEs), and the average annual wages of its employees must be no more than $25,000.
For employers with more than 10 but less than 25 FTEs or with average annual wages of more than $25,000 but less than $50,000, the credit gradually phases out according to a formula.
For tax-exempt employers, there is an additional limitation. The maximum credit cannot exceed the sum of income and Medicare tax withheld from employees’ wages for the year and the employer share of Medicare tax on employees’ wages for the year.

Who is Eligible for the Tax Credit?
A qualifying employer must have fewer than the equivalent of 25 FTEs as defined in the act, the average annual wages of its employees must be less than $50,000 per FTE, and the employer must maintain a ‘qualifying arrangement’ under which the employer pays premiums for each employee enrolled in the health-insurance plan in an amount equal to a uniform percentage (not less than 50%) of the cost of coverage. For 2010, under transitional rules, paying 50% of the cost of single insurance coverage will satisfy this requirement.

Do Owners of the Business Count as Employees?
A sole proprietor, a partner in a partnership, a shareholder owning more than 2% of an S corporation, and any owner of more than 5% of any other corporation or business and their family members or members of their household are not considered employees for purposes of the credit. Their wages, hours worked, and premiums paid on their behalf are excluded from any calculations in determining the amount of the credit. This is significant because, in many cases, including owners would disqualify the related employer for the credit.

What is an FTE?
For purposes of this credit, an FTE is an employee that is paid for at least 2,080 hours of service, including vacations and other paid time off. So if an employee works part-time and is paid for 1,040 hours, the employee is considered a half or 0.5 FTE. The law allows three different methods for determining hours of service. To calculate the number of employee FTEs, divide the total hours of service by 2,080 and round down to the next-lowest whole number. Therefore, an employer with 25 or more employees may qualify for the credit if some of the employees work part-time.
Seasonal or temporary workers may be disregarded in determining FTEs and average annual wages unless each works for the employer more than 120 days during the taxable year; however, premiums paid on their behalf may be counted in determining the amount of the tax credit.

Determining the Average Annual Wages
To determine the average annual wages, divide the total wages (as defined for FICA purposes) paid by the employer during the year to the employees that were taken into account in determining FTEs by the FTEs for the same year, and round the result down to the nearest $1,000.

Qualified Insurance Premiums
For years prior to 2014, only premiums paid by the employer to health-insurance issuers, such as an insurance company or HMO licensed to engage in the business of insurance, are counted for purposes of the credit. Qualified health-insurance coverage plans include major medical, dental, long-term care, nursing-home care, home health care, community-based care, or any combination of the above. Also included are specific disease or illness plans, indemnity insurance plans, Medicare, and other supplemental plans.
Each type of plan must separately satisfy the qualifying arrangement requirement first before aggregating the premiums paid by the employer to calculate the allowable tax credit; i.e., at least 50% of premiums must be paid by the employer.
Finally, for taxable years beginning before 2014, the amount of the credit is limited to a percentage of the lesser of 1) the amount of non-elective contributions (premiums) paid by the eligible small employer on behalf of employees under the arrangement during the taxable year, and 2) the amount of non-elective contributions the employer would have paid under the arrangement if each such employee were enrolled in a plan that had a premium equal to the average premium for the small-group market in the state (or in an area of the state) in which the employer is offering health-insurance coverage. The secretary of Health and Human Services (HHS) determines whether separate average premiums will apply for areas within a state (‘sub-state areas’) and also determines the average premium for a state or sub-state area. Revenue Ruling 2010-13 sets forth the average premium for the small-group market in each state for the 2010 tax year. This table can be accessed through www.irs.gov.

Claiming the Credit
The credit is claimed on the small employer’s annual income-tax return. Information will be forthcoming from the IRS for tax-exempt employers on how to claim the credit. It is currently contemplated that the credit will be refundable for tax-exempt employers. Small-business employers whose credit exceeds their current-year income tax can carry the excess credit back one year (except for 2010) and forward 20 years.

Devil in the Details
As with most tax benefits, there are exceptions, conditions, and other complications that can limit the amount of the credit and tax savings:
• Members of a controlled group or an affiliated service group, as defined in the tax regulations, are treated as a single employer for purposes of the credit. Therefore, all employees and all related wages of the control group must be aggregated to determine eligibility.
• The amount of the employer’s deduction for health insurance premiums must be reduced by the amount of the credit claimed in that year.
• There are specific rules as to the effect that state tax credits and subsidies for health insurance may have on the amount of tax credit allowable to the employer.
Although the rules and calculations involved are somewhat complex, the tax credits can save a small employer tens of thousands of dollars in cash flow each year, so it behooves you to do the math.

Start Planning Now
You should engage your CPA or tax advisor now to ascertain whether you might likely qualify for this in 2010. The following steps must be followed to determine whether you are eligible for the tax credit under IRS Code Section 45R:
• Determine the employees who are taken into account for purposes of the credit.
• Determine the number of hours of service performed by those employees.
• Calculate the number of the employer’s FTEs.
• Determine the average annual wages paid per FTE.
• Determine the premiums paid by the employer that are taken into account for purposes of the credit. Specifically, the premiums must be paid by an employer under a qualifying arrangement and must be paid for health insurance that meets the requirements of Section 45R.
• Determine if there are any state tax credits or premium subsidies related to the employer’s health-insurance program.
Running a pro-forma calculation now not only gives you an indication of your eligibility, but also identifies an action plan to take over the remainder of the year to maximize the tax credit, such as timing of premium payments and changing the policy relative to employer-paid premiums.
The accompanying examples of small-employer tax credits published by the IRS (see box) shows the potential savings to small employers.

Conclusion
The small-business health care tax credit could represent the largest federal tax credit ever made available to small employers. Go to www.irs.gov and search for ‘small-business health care tax credit’ to learn more about this credit, including a fact sheet, a worksheet to determine eligibility, frequently asked questions, examples of applying the rules, Notice 2210-44, and Notice 2010-13. n

James B. Calnan, CPA, is a partner with Meyers Brothers Kalicka, P.C. in Holyoke, certified public accountants and business strategists; (413) 536-8510; www.mbkhealthcare.com

Small-Business Health Care Tax Credit Scenarios
Examples of Employers Receiving the Credit

Example 1: Auto-repair shop with 10 employees receives $24,500
credit for 2010.
Main Street Mechanic
n Employees: 10
n Wages: $250,000 total, or $25,000 per worker
n Employee health care costs: $70,000
n 2010 Tax Credit: $24,500 (35% credit)
n 2014 Tax Credit: $35,000 (50% credit)

Example 2: Restaurant with 40 part-time employees receives $28,000
credit for 2010.
Downtown Diner
n Employees: 40 half-time employees (the equivalent of 20 full-time workers)
n Wages: $500,000 total, or $25,000 per full-time equivalent worker
n Employee health care costs: $240,000
n 2010 Tax Credit: $28,000 (35% credit with phase-out)
n 2014 Tax Credit: $40,000 (50% credit with phase-out)

Example 3: Foster care nonprofit with nine employees receives $18,000
credit for 2010.
First Street Family Services
n Employees: 9
n Wages: $198,000 total, or $22,000 per worker
n Employee health care costs: $72,000
n 2010 Tax Credit: $18,000 (25% credit)
n 2014 Tax Credit: $25,200 (35% credit )

Cover Story
This Chamber Official Is Fond of Summit Meetings

Cover August 16, 2010

Cover August 16, 2010

Russ Denver has a number of vivid memories from his ascent last December to base camp at Mount Everest, some 17,500 or so feet above sea level.
One is of his first look at the glacier on which base camp sits, positioned between mountains on three sides. “You look out over the glacier and you see what looks like ocean waves, but they’re frozen at their peak height; it was very cool to be able to see that.”
An even more poignant sight came at the 15,000-foot level, when, after clearing a rise, Denver, president of the Affiliated Chambers of Commerce of Greater Springfield, and the other members of his party came across a collection of stone memorials to individuals who dared to climb to the top of the world’s highest peak — and died trying.
“There were maybe 100 of them, and they were all man-made,” he said, noting that this number alone was enough to give him pause. “Some were more sophisticated than others; they had interesting or funny inscriptions in the stones, like ‘he came, he saw, he didn’t conquer,’ or ‘it was always his dream to climb Everest, and he died trying to fulfill his dream.’
“It certainly made you aware of the dangers of what you were doing,” he continued, adding quickly that there are few, if any, fatalities among those whose goal is base camp, which is a little more than halfway to the summit, some 29,002 feet into the sky. But a good number don’t get that far, he went on, noting that he saw several people helicoptered out with extreme altitude sickness, broken bones from falls, and other maladies.
Denver made it to base camp — although he lost 21 pounds over the 18-day excursion (“it took me six months to gain it all back”) — giving him two major triumphs in what has become an intriguing new hobby, one that has given him more than stories to tell and photos to show (more on that later). The other came at Africa’s Mount Kilimanjaro, which he scaled in 2008.
And there are two more scheduled — Mount Elbris in Russia (18,800 feet) for early next year, and Mount Aconcagua in Argentina (21,000 feet) for late 2011. Doing two in one year — a feat made possible by the fact that it will be summer in South America in December — will be taxing on the body and the schedule, but Denver feels he can handle it.
He told BusinessWest that, as might be expected, there is a great sense of satisfaction that comes with reaching one’s goal on such peaks; one trains for months to get in proper shape, and there are many sacrifices that come with getting ready and hardships during the climbs, or what are technically known as ‘hikes.’
Things are a little different with his day job. For a chamber of commerce director, especially one based in a city with as many challenges as Springfield, the work is never really finished, and the triumphs are few and certainly not as definitive as reaching the summit of Kilimanjaro.
The victories are usually much smaller, and some of them don’t even get noticed by most business owners, he said, citing as one example success with tax classification in communities such as East Longmeadow, and keeping the commercial rates as low as possible.
“We have one business owner who’s been a member in East Longmeadow since 1963,” said Denver, who worked for the Springfield chamber for several years before joining a local law firm and then eventually returning to lead the ACCGS. “We’ve worked for years to keep a single tax rate in that town, and we’ve saved him $8,000 a year on his property. He said, ‘I never knew you guys did things like that.’ That’s because it’s behind-the-scenes work, like so much of what we do.”
As for Springfield’s future, Denver, whose 14-year tenure at the helm of ACCGS coincides with one of the most challenging periods in the city’s history, takes that optimistic, glass-half-full attitude that seems part of his job description. He said that things are looking up for the City of Homes in terms of recovery from its steep descent, but plenty of challenges remain, with everything from poverty and all that goes with it to convincing companies to look beyond current demographics and ultimately choose to locate or expand in Springfield.
For this, the latest installment of its Profiles in Business series, BusinessWest talked with Denver about everything from scaling one of the world’s tallest mountains to the role of the chamber of commerce in today’s business community. He had plenty to say about a host of topics.

Positive Steps
Denver said that while he’s always been interested in sports and staying fit — “I work out like crazy” — hiking some of the world’s tallest peaks was something he would never have considered even a few years ago.
Indeed, he came to this pastime in a rather roundabout fashion. It started, he told BusinessWest, with something called the HAM, or the Hike Across Maryland. He heard about it from a friend and former chamber colleague, and decided to take part in the 40-mile, one-day trek along the Appalachian Trail.
“The first year, I did it in 13 and a half hours, and I’ve gotten it down to 11:45,” he said. “That’s moving! We start at the Maryland-Pennsylvania border and finish up by crossing the Potomac River and then going on to Harper’s Ferry, West Virginia; it’s a fun event, and you meet a lot of interesting people along the way because you don’t walk with the same people all day.”
One of the people Denver encountered during the 2007 trek was a woman, a lawyer who had recently returned from scaling Kilimanjaro. “She said that if I could do the HAM, I could do Kilimanjaro, so the very next day, after getting back from the HAM, I started doing some research.”
Denver eventually talked a few local business people into making the hike with him, and the three made the trek in the summer of 2008. “I fell in love with it, and said, ‘OK, what’s my next adventure?’ I determined that I was in good enough shape to make the hike up to base camp at Mount Everest.”
That odyssey, completed early last December, like the Kilimanjaro hike before it, gave Denver what he called “new and different perspective” on life and an appreciation for what he and most Americans take for granted.
“One of the things that strikes you when you travel to unusual places like this is that poverty is a very subjective phrase,” he said. “You see people living with just a pipe sticking out of the ground — there’s no running water. When we were Tanzania, we saw people in thatched homes, and in Nepal, the higher up you went, people lived without electricity — the only heat was from a stove heated with yak dung.
“Another amazing thing is all the different ways people find to make a living,” he continued. “In Nepal, there were 15-year-old boys carrying 40 pounds of goods on their backs delivering things from village to village because there’s no infrastructure.”
Like his treks up mountains, Denver’s career path has also featured a number of interesting twists and turns.
He started out as the aide to the City Council in Springfield, a job he held from 1980 to 1984. In that role, he was responsible for handling committee meetings, requests from constituents, requests from councilors, writing press releases, and other matters. He described it as a good learning experience, one that gave him considerable insight into how local government works.
He took that experience to his next stop, as the first full-time administrative assistant to the Board of Selectmen (now known as town manager) in Longmeadow, a position he kept for the next five years. He then went to work for the Springfield Chamber of Commerce and then-Director Jim Shriver, and attended Western New College School of Law at night.
He took his juris doctor and worked for the Springfield-based firm Robinson Donovan Madden & Barry (now Robinson Donovan) for four years, before putting his name into consideration to succeed Shriver in 1996.
“I loved the law,” he told BusinessWest, “but the opportunity to run a large chamber, be involved in economic development, and have a dramatic impact on a region as an organization was something too big to pass up.”

Getting Down to Business
While he’s in a different profession, Denver says he’s putting his law degree to good use at the chamber.
“I use it almost every day here,” he said, “while interpreting legislation and working on local zoning and municipal ordinances, HR issues that require legal interpretation, and, as lead tenant [in the economic development offices at TD Bank], drafting and interpreting subleases. There’s a lot of use of my legal background.”
Many of these duties fall into that broad behind-the-scenes category that Denver described, which constitutes much of what happens at the chamber and also defines much of its relative worth to members. Putting things another way, Denver, when asked to delineate the value chambers (and especially this one) provide to members, said, “we’ve got your back.”
Elaborating, he summoned the chamber’s mission, “to create a positive business environment for businesses to start, grow, and prosper,” and said this is work he and others in the organization take very seriously — and that many in the business community may not know about, or appreciate, until they need it.
“There’s legislative work we do on specific matters of importance to the business community,” he said as he started listing chamber initiatives. “There are also the 15 to 20 businesses a week that I help out of jams, like people who need additional financing and don’t know where to turn, referrals for banks, people who want to open a restaurant and say, ‘how do I get started?’ and others who want to be hooked up with commercial real-estate people because they want to expand in Springfield.
“It’s these and many other things that seem mundane, but are very important to many individual businesses,” he continued. “I could help 20 to 30 people a week, and the staff people can help another 20 to 30, because they’re out there; people are so busy running their companies they don’t know what resources are out there.”
As for Springfield itself, Denver said demographic evolution, especially with regard to how many residents are at or below the poverty line, has changed the city’s fortunes, and, unless trends are reversed, they will likely hinder its progress moving forward.
“Over the past 10 or 12 years, Springfield has become much poorer, and many people don’t understand that this has a dramatic impact on economic development,” he explained, adding that the Urban Land Institute, in its comprehensive analysis of the city, strongly recommended steps to help reverse this pattern and improve the income demographic to attract more business. And the chamber is committed to following that advice.
“Companies will call that might be interested in the Springfield market because of its size,” Denver continued. “And then you share with them the income demographic for Springfield proper, and that does not put the city first on their list of places, so they may wind up in West Springfield or Wilbraham, so they can get the population size, but they draw a wealthier income demographic.”
Meanwhile, another problem is the educational demographics for the city, he said, adding that once — and not too long ago — the city could boast that a well-educated workforce. “That is not the case anymore.”
And education is just one of many ways that poverty directly and indirectly impacts economic-development efforts, he said, adding that, while there are no easy answers to the problem, Springfield has to do something to reduce its concentration of poverty.
From his office in the TD Bank building, Denver looks out on Main Street and, more specifically, Tower Square, which means he’s had a front-row seat from which to observe the changes that have come to downtown over the past 10 to 15 years.
Noting the sharp decline of the retail base in Tower Square — there are only a handful of stores left — and elsewhere, Denver said changing demographics have impacted that sector considerably, but he says other forces are involved, especially the Internet.
“I’m a lawyer, so I know that, in the old days, you had to file everything by paper — with the court system, with the government,” he explained. “Nowadays, everything is done electronically, so you don’t need to be close to a courthouse, because of all the electronic filing.
“If you were to go back 20 years and look at the number of law firms and accounting firms that were located in downtown Springfield, and compare it to today,” he continued, “there’s probably half the number, and that has a huge impact. With fewer professionals downtown, there’s less money downtown, and retailers look at that.
“If you were to take just 10 professional salaries out of downtown, that’s 10 fewer lunches being eaten every day, 10 fewer books being bought every day, it goes on and on and on,” he told BusinessWest. “I think the Internet has a lot to do with Springfield’s problems.”
Looking ahead, Denver said he expects that Springfield will eventually complete the process of converting to what he called an “eds and meds economy,” meaning one fueled mostly by its many colleges and health care facilities. Job growth in both areas will be significant, he said, adding that there will still be a solid base of manufacturing as well as a significant tourism sector.
However, if real growth is to occur, Springfield must take steps to present current and prospective employers with a better-qualified workforce. “We need to increase the graduation rates in Springfield,” he said, then repeated those words for emphasis. “That’s a must.”

Reaching the Top
While talking with BusinessWest, Denver, 53, allowed himself to contemplate retirement for a few moments.
He said he’d like to spend it in the Midwest, preferably working in some capacity for a minor-league baseball team. “I’ll do anything they ask,” he said. “I don’t care if it’s selling tickets, being a landscaper, whatever. I just want to be involved in sports at a lower level, where the players are still trying their absolute best so they can progress to the major leagues.”
With that, he acknowledged that retirement is still quite a ways off — “that will be well into my 60s; I love working.”
In other words, there are still a number of mountains to climb, in a literal sense, and a figurative one as well.

George O’Brien can be reached at [email protected]

Opinion
Patrick Holds the Right Cards on Casinos

Amid the standoff on Beacon Hill that has apparently put casinos on hold for at least another year, and may have scuttled their chances altogether, there is no shortage of finger-pointing on this highly controversial subject.
Some lay the blame on Gov. Deval Patrick for insisting that a casino measure include just three resort-style casinos and no slot parlors at racetracks (called racinos) by some. Indeed, Patrick’s opponents in the upcoming election say that his stubbornness will keep the state from adding a projected 15,000 jobs any time soon, while also delaying any much-needed revenues in the form of casino licenses. In fact, Tim Cahill said that, if the state winds up with no casinos or slots, Patrick “owns this recession.”
But from our view, Patrick is right about this gaming bill, and we’re glad he’s sticking to his guns, even if it means casinos will have to wait another year or two or even 10. The governor says casino backers have waited a long time to see a gaming measure win approval, and they should wait longer if doing so means the difference between getting the legislation right and getting it wrong.
And approving slot parlors at the racetracks is simply wrong.
Why? For starters, doing what the Legislature has proposed amounts to awarding no-bid contracts to the track owners, which is simply not a good way to do business, even if those track operators are suffering and need an economic boost. But more importantly, the racinos offer very little in terms of jobs — it doesn’t take many people to run a slot parlor — and economic development, and will inevitably become additional competition for the three resort casinos, including the one proposed for a site just off the Turnpike in Palmer. There is already plenty of competition to begin with, and probably much more on the way in New York and other New England states. The Commonwealth doesn’t need to be creating competition for its own casinos.
As he explained his stance on the slot parlors and his reluctance to compromise, Patrick said the risks from the racinos far outweigh the potential benefits, and he’s right.
Casino supporters, including the many in Palmer who are looking at the facility proposed for their town as an economic lifeline, have a right to be upset and disappointed with the stalemate in Boston. Gaming has been debated in this state for a long time, and it finally seemed as though the stars were properly aligned for passage.
But then, politics got in the way, as it so often does.
From our perspective, though, the measure being pushed by the House and Senate and rejected by the governor was flawed, and the current stalemate is better for the Commonwealth than a bad gaming measure.
Who knows what will happen 11 months from now? The governor faces strong competition this November and may not prevail. Meanwhile, a number of legislators may not win re-election, and a number are not even seeking another term. Casinos may never again come as close to passage as they did this July.
But in the final analysis, the proposal that was on the table just wasn’t worth that roll of the dice.

Sections Supplements
Controversy Brewing over Non-compete Agreements

Tim Murphy

Tim Murphy

Non-competition agreements are controversial. This issue has divided lawyers, judges, and academics for a long time. The controversy has spread to the business world, where non-competition agreements have been an accepted practice for years. Our state Legislature has weighed in on the controversy by proposing a bill that would change this accepted practice by significantly restricting the enforceability of non-competition agreements in Massachusetts.
Recently, an active and organized segment of the business community has come out supporting restrictions on the use of non-competition agreements. This support has given traction to the proposed legislation.

Why Non-competes Are Used
To protect themselves from competition by departing employees, Massachusetts employers frequently require employees to sign non-competition agreements. As the name suggests, these agreements restrict the ability of former employees to work for a competing business.
Judges do not particularly like these agreements because they tend to limit an employee’s ability to earn a living in his or her chosen field; however, judges will enforce non-competition agreements if they protect the legitimate interests of the employer, and they are otherwise reasonable in the duration and geographic scope. The courts will not enforce non-competition agreements if they are only designed to protect a company from ordinary competition.

Protecting the Business
Proponents of non-competition agreements cite the role they play in protecting trade secrets, confidential information, and goodwill. They argue that, if businesses cannot protect these business assets, they will be unable to compete against businesses that can, and if businesses cannot protect their trade secrets, confidential information, and goodwill, job loss and economic stagnation will follow.
Business groups like Associated Industries of Massachusetts are wary of any change in the enforceability and use of non-competition agreements. They argue that reform is unnecessary because our courts can and do strike the right balance between protecting employers’ interests and employee freedom of mobility. They further caution that it would be unwise to make it harder for businesses to compete in the current challenging economic climate.

Non-compete Agreement Opponents
On the other hand, there are those in the business world that think non-competition agreements stifle economic growth. The Alliance for Open Competition (opencompetition.wordpress.com), a self-described group of entrepreneurs, employees, investors, and executives dedicated to fostering innovation, sees non-competition agreements as a barrier to entrepreneurialism because they force potential entrepreneurs who are subject to non-competition agreements to risk legal and financial ruin in order to start or join competing ventures. California is held up as the model because that state prohibits most non-competition agreements, and the theory is that this prohibition resulted in a vibrant entrepreneurial economy, although California’s economy is certainly less than vibrant today.

House No. 4607
Legislative proponents of reform, among them Rep. Cheryl Coakley-Rivera of Springfield, appear to have gotten behind House No. 4607, which is a consolidated version of two other bills authored by Coakley-Rivera. House No. 4607 reflects a middle ground between those in the business community who want no change at all and those who seek to eliminate non-competition agreements altogether. But make no mistake; if enacted, House No. 4607 would force major changes in the use of non-competition agreements.
Among the changes that House No. 4607 would bring, if enacted, would be to prohibit the use of non-competition agreements with employees who earn less than $75,000 a year. In addition, House No. 4607 would limit the duration of non-competition agreements to six months. Any agreements for a longer term would be presumed to be unreasonable.
Employers that require the signing of non-competition agreements as a condition of employment would also have to notify prospective employees of this requirement before the employees quit their current jobs, and, for existing employees, employers would have to offer a financial inducement for them to sign: at least 10% of annual compensation.
Moreover, if an employer sues to enforce a non-competition agreement, House No. 4607 would require the payment of the former employee’s attorneys fees if the employer acts in bad faith or the court does not enforce a term of the agreement (unless it is presumptively reasonable as defined in the bill). If the former employee sues to have a non-competition agreement invalid and wins, the employer would also have to pay the former employee’s attorneys’ fees.
House No. 4607 would not affect non-competition agreements arising out of the sale of a business or business assets. It would also not limit an employers’ ability to use non-solicitation agreements to prevent former employees from poaching existing customers or employees.
As this article is being written, passage of House No. 4607 this summer appears to be a long shot. A recent effort to attach it as an amendment to another bill under consideration failed. Whether House No. 4607 passes or not, the controversy surrounding non-competition agreements is likely to continue.

Timothy F. Murphy is a partner at the law firm Skoler, Abbott & Presser, P.C., a boutique firm that practices only labor and employment law and represents only the interests of management. The firm’s practice areas include all aspects of labor and employment law, including traditional labor law, contract negotiations, union avoidance and arbitrations, employment litigation in state and federal courts and before administrative agencies, employment counseling, policy review, and training; (413) 737-4753; [email protected].

Sections Supplements
Green-power Costs Shouldn’t Be in the Dark

Green power curbs greenhouse-gas emissions, reduces our reliance on fossil fuels, and has the potential to create new industries and jobs. But it’s not cheap, and consumers footing the bill for green power have a right to know what it costs.
All too often the price tag is either not disclosed at all or hidden in plain sight on customer utility bills, buried inside charges for power generation and distribution. NStar, as part of its obligations under the state’s Green Communities Act, recently asked state regulators to approve three windpower contracts the utility signed after a lengthy bid process.
Hundreds of pages of testimony supporting the contracts were submitted to the Department of Public Utilities, but on the copies available to the public, the product and pricing information for each contract were blacked out.
NStar says public release of the pricing information would result in the disclosure of competitively sensitive bid terms and hinder the ability of its suppliers to compete for future contracts. Disclosure might also set a floor on bids for future windpower contracts. “This is consistent with all of NStar’s energy-supply contracts,’’ says NStar spokeswoman Caroline Allen.
But green-power deals are different from most other energy-supply contracts because they are being subsidized directly by utility customers. NStar acknowledges as much in its filings, noting that the cost of its three windpower contracts — two of which last 10 years and one that lasts 15 — will exceed market prices by a combined $62 million.
These above-market costs are essentially the premium NStar estimates its customers will pay for the green power. It would be helpful to know what assumptions NStar is making about future energy prices to develop its above-market cost estimates, but the utility says that information is also proprietary and confidential.
National Grid has been more forthcoming about the pricing of its windpower contract with Cape Wind, in part because the contract was negotiated and not put out to bid. The utility initially proposed paying Cape Wind 20.7 cents per kilowatt hour starting in 2013, a price that would rise 3.5% a year for the remainder of the 15-year contract. The above-market cost of the contract was estimated at $65 million the first year and somewhere between $734 million and $885 million over the entire 15 years.
Attorney General Martha Coakley, who represents ratepayers in utility proceedings, was battling National Grid and Cape Wind last week for more information about the project’s construction costs and profit margins when she decided to give her blessing to the contract in return for a 10% reduction in the initial price. The new, reduced price still requires DPU approval.
One would think consumers would find out the actual cost of these green-power contracts and the state’s other energy and environmental initiatives when the charges for them start showing up on utility bills. But that’s not the case. Aside from assessments for some energy-efficiency programs and the state’s Clean Energy Center, most of the costs associated with the state’s green initiatives are lumped in anonymously with other charges on the bill.
For example, the distribution charge on customer utility bills is ostensibly the cost of delivering electricity to homes. But it has become a dumping ground for all sorts of green-power charges, including the above-market cost of long-term renewable power contracts as well as the tab for utility solar installations, smart-grid pilot projects, and other programs subsidizing renewable energy. Even the fees utilities collect for signing green-power contracts are rolled into the distribution charge.
The cost of the state’s green initiatives should be separated out and clearly identified, either on customer utility bills or separate-bill impact statements. That way, consumers can decide if the environmental benefits of green power are worth the extra cost. If state officials want consumers to embrace a green future, they have to be truthful about what that future costs.

Bruce Mohl is the editor of CommonWealth magazine, which recently published a special issue on energy and environmental issues.

Sections Supplements
‘The Carle’ Balances Exhibition, Education, and Celebration of Artwork

Rosemary Agoglia, left, and Alexandra Kennedy

Rosemary Agoglia, left, and Alexandra Kennedy say the museum is much more than the home of Eric Carle’s works.

Now a decade old, the Eric Carle Museum of Picture Book Art, or ‘the Carle,’ as it’s known to many, is drawing visitors from across the region and around the world. They are treated to much more than collections of picture-book art, say those who manage the facility. Instead, they find an experience that is both educational and inspiring.

Alexandra Kennedy says that the most-commonly heard exclamations from first-time patrons to the Eric Carle, Museum of Picture Book Art are ‘I can’t believe this’ and ‘I had no idea…’
“They didn’t imagine something as vast and with as serious a purpose as what we’re doing here,” she explained with a sweep of the hand at the expansive great hall behind her.
Kennedy is the second director of the Amherst-based attraction, and as children galloped around the surrounding apple orchard or strolled through the soaring spaces with parents in tow, she and her colleagues told BusinessWest that, while the museum sits squarely in the cultural landscape of other exhibition halls of the Pioneer Valley, ‘the Carle,’ as it’s called, has a purpose and a presence far beyond the foothills of the Holyoke Range.
Nick Clark is the curator of the museum collections and exhibitions, and was the initial director of the museum that he helped to create with Eric and Barbara Carle. As he stood in one of the three elegant gallery spaces, he told how the initial idea for the Carle was a storefront-style operation in downtown Northampton, “not much bigger than the space we’re in right now,” he said.
While the foundation of the collection is Carle’s archive, Clark said it has always been the dream to encompass much more than that. “So instead of the Eric Carle Museum, it would become ‘the Carle.’ As the collection grows, people will realize that we are much more than just his works.”
And, indeed, the museum is much more than just a repository of picture-book art.
As director of education at the museum, Rosemary Agoglia explained three key aspects of the Carle: the galleries, a reading library, and an art studio open to all visitors at all times. But, she said, even within that framework, an important concept arises that all facets of the museum support.
“The intent is to raise a generation of museum-goers who are interested in being in a museum because they are interested in engaging their heart and mind,” she said. “In many museums, the typical visitor is engaged intellectually, but are they connected to it? This museum underscores the personal connection at its foundation.”
From educational concepts that Eric Carle was exposed to in Italy, where early-learning goals and techniques are addressed differently from testing and a formulaic, results-oriented approach, the museum that bears his name also maintains a similar philosophy.
But at the Carle’s core is that great, colorful palette of his artwork that is known to children of all ages — the Very Hungry Caterpillar, the Brown Bear, and the Mixed-Up Chameleon. Many of these originals, composed of torn tissue paper, are incredibly fragile, but the museum always has their namesake artist’s work on exhibit. And though you might not recognize some additional friends and characters on display from other artists, chances are that your children will.
And chances are that, after a visit to this museum, you might very well exclaim once again, “I had no idea…”

Table of Contents
Traveling in Europe and Asia, the Carles saw a variety of illustration museums, celebrating the art form in a way that they had not seen stateside. Kennedy explained that the distinction was that these museums, particularly in Japan, were preserving, promoting, and sharing picture-book art specifically.
She said that Carle has long felt himself an incredibly fortunate individual. “His fans and publishers have been great to him, and he has made incredible friends throughout the art community,” she said. “This museum was his idea to help give back.”
That original idea of a small, downtown space was scratched, however, because in a visionary fashion his scope grew as he recognized a need and a demand. In order to treat the artwork with respect, Kennedy said, the building would need to reflect that. He needed a place that was worthy of fine art.
Working with the firm Juster Pope Frazier in Northampton, Carle found architects that met his grand plans for the space. Earl Pope was the principal on that job, and the artist and draftsperson created an edifice that sits within the landscape harmoniously, complementing Carle’s commitment to nature, but also containing first-rate exhibition space.
Norton Juster, another member of that firm, contributed to the design process in more ways than one: architect by day, now retired, he is also an award-winning children’s book author perhaps most famous for The Phantom Tollbooth.
The philosophy of artwork and education was a primary goal for the museum’s design. Kennedy said that a great amount of thought went into the three gallery spaces, but added, “of equal importance is that the art is at the center of what we do, and also is a catalyst for programming. It’s a museum where people can bring children and experience picture-book art in a number of ways.”
To achieve that, an auditorium, handsomely trimmed in pale woods, offers year-round events. From authors’ readings to children’s theater and performances — through a partnership with the Northampton Community Music Center — to programming for adults within the purview of the picture book, the space is big enough to draw in the brightest lights of the industry.
At a recent opening for the Austrian artist Lisbeth Zwerger, whose jewel-like illustrations are currently on display, the museum was packed. Kennedy said that visitors came from as far away as California and London specifically for the event, underscoring the wide appeal of both the medium and the museum itself.
In the reading library, a comfortable nook with books organized by artist, Agoglia said that the function of this space is to bring the art seen out on the walls back to its original intent — “to rejoin the words and images,” she added.
Boston’s Simmons College has a renowned Library Science program, and it has partnered with the Carle, most notably in the utilization of the museum’s library. Graduate students share the space with youngsters, each finding something different in the colorful volumes.
The library is envisioned as the ‘living room’ of the museum, a place where families can gather, with parents reading to children and vice versa. But it is also home to serious scholarship in the nature of the published text.
The ‘whole-book’ concept was pioneered at the Carle library, said Agoglia, explaining how the process looks at the layout, artwork, and story as individual elements. “This technique has opened the eyes of librarians around the globe,” she said. “The book has greater potential than just the sum of its parts. The more you look, the more you see.”

Learn by Doing
From the hushed reverence of the library, the art studio at the opposite end of the Carle offers a sun-filled hubbub of creativity. The well-stocked studio is a child’s — and adult’s — dream of a space to sit down and try out different techniques.
“It’s a very open-ended approach to making things,” said Kennedy. “There isn’t any ‘make-this’ style of interaction. This is instead very much an approach akin to the practices of Reggio Emelia.”
That technique, an educational philosophy that Eric Carle was exposed to in Italy, emphasizes the importance of many different forms of critical engagement for children’s education. At the museum studio, Kennedy said this method never instructs a ‘right way’ to creatively express oneself, instead focusing on the importance of the expression itself.
“Children have an incredibly strong sense of aesthetics,” she continued, “and they learn from using tools and materials. They love to document what they think. They understand things visually. This studio encourages children to use critical thinking in the creation and viewing of art.”
Art is an expressive language, Agoglia said, and this was an important concept Carle wished to employ in the museum.
“The art studio is a place where people can learn the expressive language. It’s more about exploring the possibilities of materials, having been inspired by what they see in the galleries, what they see out the windows,” she said, gesturing to the apple orchard and hillside just outside. “It’s not project-focused space. We present people with materials and say, ‘what can you do with these?’”
Both acknowledged the shortfalls of arts funding for public schools, and how the economic downturn has prompted schools to cut back on the number and frequency of field trips to the museum. Unswayed by such circumstances, Kennedy said that the Carle has been actively venturing out into communities for art-outreach programs, and the studio technique has been a successful export, not only for schools, but for local children’s foundations as well.
The Treehouse Foundation in Easthampton is one of those groups, she said, one that she and her colleagues find inspiring to work with. An organization started by Judy Cockerton in 2002, its mission is to help improve the lives of foster children. Kennedy said that, when the foster kids are given books, with a nameplate that they can inscribe, that’s just one example of the museum becoming an important part of the lives of children in this community.

Picture This
The Carle hopes to broaden that scope of partnerships with local institutions, said Kennedy, adding, “our point of view is that we are an international institution that wants to have very deep roots locally.
“I think that, because we are young, there are people out there who don’t understand how many people we’re bringing here,” she continued. “We have a devoted local audience, but there are so many others out there.”
The Carle draws upwards of 50,000 visitors per year, and many of those guests come from well outside the region.
“During this time of year, we are the kind of place that people will make a stop on their way elsewhere,” Kennedy said, but as a member of the constituent offerings of the region, she added, “we will tell them, ‘while you’re here, why not stop in Northampton? There are great restaurants, as well as a great collection of picture-book art at the Michelson Gallery,’ or ‘here are some hotels in the area.’ We benefit from other regional venues, but I feel that we are a wonderful magnet.”
And of course, before they are wowed by the first moment walking in the door, they have come to see the picture-book art. For the permanent collections that the Carle houses, that first impression helps secure its place as a future repository of the genre.
When artists and families of artists come here, Clark said, they see what the Carles have done for the industry, and they want their material to be housed at the museum.
Zora and Les Charles, she a former first-grade teacher and he the co-creator of the TV show Cheers, have a world-renowned collection of children’s books and original artworks. They loaned the body of work to the Carle for an exhibition, but when they first visited the museum, that all changed, and the arrangement became permanent.
“Les walked in the door here and said, ‘oh my God, I had no idea about this space,’” Clark remembered. “Zora said almost immediately, ‘this is where my collection will come.’”
Another couple, Allan and Kendra Daniels, also loaned their collection to the Carle for an exhibition, but have pledged to donate a collection of early works. Clark said such gifts are an important addition to a museum with a very limited acquisitions allotment.
Several artists have agreed to make the Carle the destination for their own archives. Since the museum’s inception, collections from Zwerger, Petra Mathers, Leo Lionni, Antonio Frasconi, and what Clark called “the big enchilada,” the picture-book art of William Steig, have been added. “In many instances,” he added, “we have some of the great titans of the 20th century.”

Back to the Books
At 10 years young, the Carle has accomplished or moved stridently toward meeting many of the goals set forth by the founding members, artists and administrators alike. But Kennedy said that much more is necessary to look ahead.
“From an abstract perspective,” she said, “literature for children is changing so rapidly. I think it’s going to be important for us to carry on a mission to underscore the importance, emotionally, of reading with your children, and the impact it has on them. As wonderful as it is for children to experience other forms of entertainment, that is by all accounts the most enriching experience a child can have.
“And that’s a message that we want to keep out there,” she added.
The Carle will always be dedicated to books on paper, she explained, but will be open to the possibilities beyond. “Because it’s not the medium,” she continued, “it’s the art and the story that will be what stays with you.
“There’s a paradigm shift in the very concept of the modern museum, and that applies to us,” she continued. “You don’t want to think of yourself as merely a destination — that you’re defined by what people see when they walk in your front door. You really want to be a center for representing your mission, which for us means the promotion, presentation, and celebration of picture-book art.”
But chances are that for many years to come, she will still hear guests exclaim upon seeing the Carle for the first time, “I had no idea!”

Sections Supplements
The Numbers Show the Big E Is a Driving Force in the Local Economy

Wayne McCary

Wayne McCary says the numbers clearly show that the Big E is a powerful economic engine in the region.

Wayne McCary views the Big E as a wheel with many spokes.
“It’s the tremendous diversity of the vehicle that causes so many people to come here,” said the long-time president of the Eastern States Exposition. “There really is something for everybody from babies in strollers to people who are 90 years old.”
The wheels have changed in size and scope since the exposition, known then as the Springfield Fair, opened in 1916, but they are still spinning in the right direction. In fact, in spite of the poor economy, the Big E set an all-time attendance record in 2009, with 1,260,400 visitors.
McCary attributes last year’s success to two factors: good weather and tradition. “The Big E has become a tradition in New England for thousands and thousands of people,” he said. “Everyone has prioritized the way they way they spend their money, and it’s clear that people stayed closer to home last year because of the economy. People look for value more than they did in the past, but they can have a wonderful time here and stay within their family budget.
“Still,” he conceded, “it was remarkable to set an all-time attendance record in 2009.”
However, the fair’s history shows that tradition trumps bad news, both economic and societal. “The Big E opened a few days after 9/11 in 2001,” McCary said. “Planes weren’t flying, and professional sports were grounded. But more than a million people came here.”
The 2010 edition of the fair, which opens Sept. 17 and runs through Oct. 3, is one of the largest in North America and draws vendors from across the U.S. and Canada. “We have a $2 million budget for entertainment, and 90% of it is free with admission, which is a big drawing card,” said McCary.
The American Bus Assoc. has listed the Big E in its top 100 places to visit for many years, and in 2009 it designated the fair as an ‘international’ event, raising its status to one shared by the Indianapolis 500 and Macy’s annual Thanksgiving Day parade in New York City.
“We are the only fair in that category. In fact, the Big E is the only fair in the nation that has more than one state participating,” said McCary. “The six New England buildings are a real draw, and people who go through them can actually claim they have been in all of the New England states, as each state owns its building and the land it sits on. Surveys show they offer a mini-tour with icon products that attract visitors.”
About 650 tour buses visit the Big E each year. They arrive from across New England, New York, New Jersey, Pennsylvania, and occasionally farther out, said McCary, who talked at length with BusinessWest about the fair, its traditions, and its strong influence on the local economy.

Economic Engine
A study conducted in 2008 by Regional Economic Models Inc. in Amherst showed that the 17-day fair is a powerful economic engine which generates just under $225 million as a result of visitor spending. That amount does not include money spent by people in Hampden County.
“The assumption is that people who live in the area would spend their money on other things if we weren’t here,” said McCary. “The number reflects new money for Hampden County.”
Almost half of the Big E’s visitors travel more than 60 miles to get to the fair, and 69% have a college education, according to the report. The fair draws 37% of its guests from Massachusetts, 50% from Connecticut, and about 12% from other places in New England. “The majority come for one day, but many people who live in close proximity come for multiple visits,” said McCary.
The Big E creates 2,800 full-time jobs and 3,500 temporary jobs in Hampden County which otherwise wouldn’t exist, the report concluded.
“The Big E impacts many sectors,” said McCary. “There is a trickle-down effect, and the hotels in the area are always filled to capacity. Vendors and competitors vie to get rooms during fair time.”
The Big E also contributes almost $500,000 in local hotel taxes, and adds $7.53 million to the state budget in sales-tax revenue.
When the report first came out, McCary found the results astonishing. “I was stunned at the magnitude of the Big E’s impact on the economy. It far exceeded what we were claiming, and the numbers were so strong, we asked to have the results reviewed to confirm they were accurate,” he said.
Paul Picknelly, who owns the Sheraton Springfield Monarch Place Hotel and the Hilton Garden Inn in Springfield, says the Big E is a tremendous benefit, not only for hotels in the immediate area, but also throughout the Pioneer Valley. “Our hotels do a substantial amount of business from that particular event,” he said. “The economic impact is significant for the hotel business.”
But more important is the year-round roster of shows held on the exposition grounds. “I don’t think there are more than a handful of weekends throughout the year when we don’t have rooms booked from visitors attending events at the Eastern States Exposition. To sum it up, it’s the largest hotel-room generator in Western Mass.,” said Picknelly.

Farm Factor
The Big E, known as the Springfield Fair until 1949, was founded by Joshua Brooks in 1916. At that time, regional farmers decided to to set aside state boundaries and work together to combat signs that agriculture was on the decline.
“Joshua went to the national livestock show in Chicago and convinced them to move it to West Springfield. At that time, there was nothing here but a swamp. None of the facilities had been built,” McCary said. “The first fair lasted only a few days, but it was big enough to launch a succession of fairs that have continued until today.”
Each year, thousands of children from 15 states participate in 4H and Future Farmers of America competitions during the Big E’s 17 day-run.
The agricultural component of the show remains important, and “the competitions are very crucial to people in the livestock, sheep, alpaca, and horse business,” McCary said. “The credentials of the Big E in agriculture are very strong nationwide, and winning a competition here adds value to their livestock.”
The exposition has survived storms, floods, and recessions, and encompasses many facets of New England life. Today, it extends far beyond its agricultural roots, and there are attractions to interest people of all ages. “There are so many elements to the Big E. People can shop until they drop, come for the entertainment, or eat their way through the fair. But many still come to see the farm animals,” McCary said. “The fair provides a unique opportunity for urban people. There is still something that makes the public want to reach out and touch a cow or see a chick hatch, and the Big E brings all this together.”
About 80,000 people enjoy the Big E circus each year. McCary has been producing it since 1970 and says each act is drawn from some of the most promiment circuses around the world. “Because it is a supercircus, we rotate the cast and generally don’t repeat acts from one year to the next. This year we have four acts that have never been seen here before.”
Other attractions include the Mardi Gras parade, which has been so popular, it will run twice a day this year. There is also the Better Living Center, with 127,000 square feet of what McCary describes as “wall-to-wall shopping,” plus Storrowton Village, where history comes alive.
Last year, the fair introduced the Craze-E-Burger, which earned the Big E international acclaim after the bacon cheeseburger, which is served on a glazed donut grilled with butter, was touted by Facebook fans. Director of Marketing Noreen Tassinari said it was talked about by Jay Leno and David Letterman and was written about in the New York Daily News, the London Daily Telegraph, and newspapers in Australia. “Social media is very important to us,” she said.
There is so much to see and do at the Big E that 90% of visitors surveyed over the past 10 years say they will return. “It’s a tremendous referendum for any product or service, and the challenge is how to live up to expectations,” McCary said.
But one thing is clear, he added. “When I am asked what I think about the future, I borrow a phrase from Coca Cola: it’s the real thing.”

Sections Supplements
Pioneer Valley Hospitality Group Adds Springfield Landmark to Its Portfolio

Shardool Parmar of City Place Inn & Suites

Shardool Parmar says City Place Inn & Suites, formerly the Holiday Inn, needs some work, but most of the fixes are small.


Shardool Parmar calls it a “fixer-upper — of sorts.”
That’s how he described what is now known as the City Place Inn & Suites — formerly named the Inn Place, and known throughout most of its existence as a Holiday Inn — on Dwight Street in Springfield. That qualifier “of sorts” was used to convey his opinion that the 12-story, 242-room landmark needs some work, “but the fixes are small ones.”
And many of them don’t involve a hammer, nails, paint, or wallpaper, he continued, noting that, overall, the building is in solid shape. Instead, they fall into the category of image repair and awareness-building.
“Many people don’t know this place still exists,” said Parmar, president of the Pioneer Valley Hospitality Group, the family-owned entity started by his father, Laxman, that now owns and manages four hotels in the region. He noted that, when the Dwight Street facility lost its Holiday Inn nameplate a year or so ago and became the Inn Place, it remained open, but lost a good deal of its presence within the market as an attractive, lower-cost alternative to the downtown Springfield hotels and others in the region.
The PVHG, as it’s called, is committed to gaining that standing back.
And Parmar says that process starts by simply going back to the basics of good service, something lost under previous ownership as its fiscal challenges mounted.
“Springfield has some great hotels that are on the higher end,” he explained. “Our goal is to provide quality service that won’t break the bank. This hotel has always had a lot going for it, but in recent years, it was simply not managed well.”
City Place Inn and Suites, which became part of the PVHG in late June, is now the largest property in the group’s portfolio — actually, it has more rooms than the other three, the Hampton Inn and Comfort Inn in Hadley and a Comfort Inn and Suites in Ludlow, combined — and represents a valuable addition, said Parmar.
It gives the group a presence in Springfield, something it hasn’t had since it sold the Howard Johnson’s on Boston Road, which it operated for nearly 20 years, he explained, adding that its location near the Turnpike, I-91, and I-291 makes it both accessible and visible. Meanwhile, the combination of location and lower price point has historically made the hotel a popular alternative for overflow from the downtown Springfield hotels and Hampshire County as well.
“Historically, this hotel has always done well,” said Parmar, noting that, until very recently, it enjoyed occupancy rates at or above 50%. “This is a great location; it’s situated so that you can quickly get north or south. The access is very good.”

Room for Improvement
As he talked about his family’s latest acquisition and what happens next for the PVHG, Parmar first went back in time. He opened his desk drawer and took out a brochure for the Holiday Inn that was about 40 years old.
Back then, and for several years thereafter, the facility’s main claim to fame was a revolving restaurant on the top floor, which offered stunning views of a downtown that had but one real office tower (Baystate West, as it was called then), as well as a North Blocks neighborhood just coming together after the building of Route 291.
The restaurant, now aptly named Panorama, remains a permanent fixture — literally and figuratively (it no longer spins) — but its look, and most other aspects of the hotel, have changed over four decades.
Over the past few years, the facility faded into near-obscurity as it lost the Holiday Inn flag and ownership let some aspects of service and infrastructure slide. Eventually, the hotel was lost to mortgage foreclosure. A broker was hired to sell the property, and the PVHG was among the many parties asked to give it a look.
But initially, the group had little interest in the hotel, said Parmar, adding that it was focusing most of its time and energy on plans to build a $15 million Hilton Garden Inn near Pulaski Park in Northampton. However, when that project was scuttled after PVHG failed to secure a needed $12 million bond, the group turned its attention to the landmark on Dwight Street.
What it saw was a hotel that was somewhat tired and had seen much better days, said Parmar, but one the family believed could make a full recovery from what was ailing it. In other words, the property represented the kind of challenge that the PVHG likes to take on.
“We’re always looking to find new opportunities that represent challenges,” he said, noting that both he and his father are engineers by trade and enjoy problem solving. “We figure that, if something’s easy, someone else is already doing it. We like taking on challenges and creating value.”
In the case of the former Holiday Inn, acquired by the PVHG for $2.5 million, the main challenges are bringing a higher level of quality to the service and building awareness of the facility and the fact that it is under new and better management.
“This business is fairly simple,” said Parmar, addressing the service issue first. “People’s expectations are very clear — they want a certain level of cleanliness, they expect all the lights to go on and the air conditioning and television to work properly. Our job is simply to make sure these expectations are met.”
As for awareness-building, some of it will come through word-of-mouth referrals from satisfied customers, he said, adding that he plans to do a lot of “face-to-face” work himself and get in front of the various constituencies he serves, especially the business community.
Meanwhile, there has been some infrastructure work undertaken, and more is planned, said Parmar. He noted that, in addition to considerable painting, wallpapering, and deep cleaning, hundreds of lightbulbs have been replaced with more energy-efficient units, and a poor chemical mix in the large indoor pool has been rectified.
“When we first started here, you couldn’t even see the bottom — now you can,” he said, adding that this new-found clarity has revealed a clear need to repaint the facility, a project to be undertaken down the road.
Overall, the hotel and its guest rooms are in generally good condition, he told BusinessWest, noting that significant renovations were undertaken three years ago, and that such initiatives usually have a shelf life of about a decade.
The challenge ahead, then, is to convince potential customers that the hotel that all but dropped from sight is still a viable player in the market, and to get that message out soon, with the Big E arriving in a month, ushering in the region’s busiest season for tourism.

Staying Power
Looking ahead, Parmar said he’s not sure when or if the PVHG will try to gain a prominent brand, like Holiday Inn, for the hotel, or remain independent.
There are significant costs attached to becoming part of one of the major chains, he explained, adding that one can certainly debate whether the resulting benefits justify those costs.
Meanwhile, he’s focused on the name currently on the property — City Place Inn and Suites — and making it a prominent part of the local hospitality sector. Meeting that goal will be a challenge, but, as he said, this family likes challenges.

George O’Brien can be reached at [email protected]