Home 2014 April (Page 2)
Chamber Corners Departments

ACCGS
www.myonlinechamber.com
(413) 787-1555

• April 30: ACCGS Beacon Hill Summit, 7 a.m. to 7 p.m. Hosted by Sen. Gale Candaras. Hear from key legislators, members of the Patrick administration, and our local delegation. Cost: $180, including transportation, lunch at the Union Club, and a wrap-up reception at the 21st Amendment. Reservations may be made online at www.myonlinechamber.com or by contacting Cecile Larose at [email protected].
• May 7: ACCGS Business@Breakfast, 7:15-9 a.m., at Chez Josef, 176 Shoemaker Lane, Agawam. “Handicapping the Gubernatorial Elections with Political Consultant Anthony Cignoli.” Saluting Skoler Abbott & Presser, P.C. on its 50th anniversary and A.G. Miller Co. Inc. on its 100th anniversary. Reservations are $20 for members, $30 for general admission. Reservations may be made online at www.myonlinechamber.com or by contacting Cecile Larose at [email protected].
• May 14: ERC Feast in the East, 5:30-7:30 p.m., at Twin Hills Country Club, 700 Wolf Swamp Road, Longmeadow. Local restaurants showcase their signature dishes. Cost: $25. Reservations may be made online at www.myonlinechamber.com or by contacting Cecile Larose at [email protected].
• May 21: Capital Matchmaking/Business Coaching, 1-4 p.m., at La Quinta Inn and Suites, 100 Congress St., Springfield. Business borrower and lender matchmaking event, ideal for small businesses. Presented by the U.S. Small Business Administration and Common Capital, in cooperation with the Affiliated Chambers of Commerce of Greater Springfield. Reservations are complimentary, but required. Contact Oreste Varela at [email protected] or (413) 785-0484 for details.
• May 27: ACCGS Pastries, Politics & Policy, 8-9 a.m., at TD Bank Conference Center, 1441 Main St., Springfield. Designed for political and policy junkies, featuring a policy expert and member of the Patrick administration. Reservations are $15 for members, $25 for general admission, and may be made online at www.myonlinechamber.com or by contacting Cecile Larose at [email protected].

AMHERST AREA CHAMBER OF COMMERCE
www.amherstarea.com
(413) 253-0700

• April 23: Chamber After 5, 5-7 p.m., at Western MA Family Golf Center, 294 Russell St., Hadley. Cost: $10 for members, $15 for guests.
• May 14: Chamber After 5, 5-7 p.m., at Western MA Family Golf Center, 294 Russell St., Hadley. Try the golf simulator and mini-golf, or just enjoy watching and networking. Cost: $10 for members, $15 for guests.
• May 28: Chamber After 5, 5-7 p.m. at Amherst Laser and Skin Care Center, 264 North Pleasant St., Amherst. Cost: $10 for members, $15 for guests.

CHICOPEE CHAMBER OF COMMERCE
www.chicopeechamber.org
(413) 594-2101

• May 21: 48th annual George Ryan & Stanley Kokoszka Golf Tournament, 10 a.m. start, at Chicopee Country Club. Cost: $125 per golfer.
• May 22: Business After Hours, 5-7 p.m., at WWLP-22News, One Broadcast Center, Chicopee. Tickets: $10 for pre-registered members, $15 for non-members.
• May 28: Salute Breakfast, 7:15-9 a.m. at Elms College. Tickets: $20 for members, $26 for non-members. Sign up online at www.chicopeechamber.org.

GREATER EASTHAMPTON CHAMBER OF COMMERCE
www.easthamptonchamber.org
(413) 527-9414

• May 2: Wine & Microbrew Tasting, 6 p.m., at Wyckoff Country Club. All guests (age 21 and older) are welcome to enjoy samples of more than 42 delicious and unique grape and fruit wines. Not interested in wine? There’s also a microbrew tasting. Cost: $35 in advance or $40 at the door.
• May 3: Easthampton Downtown Clean Up Day, 8 a.m. Join us for a few hours of community spirit and support at the Greater Easthampton Chamber of Commerce Office, 33 Union St. Volunteers are encouraged to bring rakes, shovels, brush cutters, and gloves. No experience necessary. General cleanup of downtown, the rail trail, Cottage Street Municipal Parking Lot, the banks of the Nashawannuck Pond, and more. Sponsored by the Easthampton Development & Industrial Commission and the Greater Easthampton Chamber of Commerce. For more information, contact the chamber Office at (413) 527-9414 or e-mail [email protected].
• May 8: Networking by Night. Call 527-9414 or e-mail [email protected] for more information. Cost: $5 for members, $15 for non-members.

GREATER HOLYOKE CHAMBER OF COMMERCE
www.holycham.com
(413) 534-3376

• April 25: Ask a Chamber Expert Workshop, 8:30-10 a.m. “How to Use MassLive to Work for Your Business,” at the Holyoke Chamber of Commerce Conference Room, 177 High St. Sponsored by MassLive/the Republican and Holyoke Community College. Cost: $10 for chamber members, $20 for the public. Call the chamber at (413) 534-3376 or sign up online at holyokechamber.com.
• April 29: Business Person of the Year Award Dinner, 6 p.m. at the Log Cabin Banquet & Meeting House, 500 Easthampton Road, Holyoke. The Greater Holyoke Business Community honors Barbara Baran as business person of the year. Cost: $65. Register at the chamber office, call (413) 534-3376, or sign up online at www.holycham.com.
• May 14: Economic Development Breakfast/Valley Venture Mentors, at Dean Technical High School, 1045 Main St., Holyoke. Sponsored by Ferriter Law and Dowd Insurance. Valley Venture Mentors provides key support to entrepreneurs and startups, connecting them to the mentors they need to grow their business. Breakfast will be followed by a tour of Dean Tech. Cost: $20 for chamber members, $ 30 for the public. Call the chamber at (413) 534-3376 for more information, or sign up online at www.holycham.com.
• May 19: 46th annual Chamber Cup 2014 Golf Tournament, at Wyckoff Country Club, 233 Easthampton Road, Holyoke. Registration and lunch at 10:30 a.m., tee off at noon (scramble format), dinner afterward with elaborate food stations catered by the Log Cabin. Cost: $125 per player includes lunch, 18 holes of golf, cart, and dinner. Dinner only: $25. Winner awards, raffles, and cash prizes follow dinner. Tournament sponsors: Log Cabin and PeoplesBank. Corporate Sponsors: Dowd Insurance, Goss & McLain Insurance Agency, Holyoke Gas & Electric, Mountain View Landscapes, Holyoke Medical Center, People’s United Bank, and Resnic, Beauregard, Waite & Driscoll. Call the chamber office at (413) 534-3376 or register online at www.holycham.com.
• May 28: Greater Holyoke Chamber of Commerce Annual Meeting, 5 p.m., at the Delaney House. Sponsored by the Greater Holyoke of Chamber Corporate Leaders. The program is followed by the presentation of the Fifield Award celebrating the volunteer of the year; join elected officials as they award various proclamations to the esteemed recipient. Networking and cocktails at 5, business meeting and elections at 5:30, dinner at 6. The program will include the chamber’s plan for 2014-15, an overview of how the chamber is working for members, and a salute to new members. Admission: $30 in advance, $40 at the door. The public is invited to attend.
• May 21: Chamber After Hours, 5-7 p.m., at Hotel D., 1 Country Club Way, Holyoke. Sponsored by Easthampton Saving Bank and hosted by chamber members. Cost: $10 for members, $15 for non-members.

GREATER NORTHAMPTON CHAMBER OF COMMERCE
www.explorenorthampton.com
(413) 584-1900

• April 22: “Art of Small Business” series, “Clients,” 8:30- 9:30 a.m. at the Greater Northampton Chamber of Commerce, 99 Pleasant St. Guests speaker: Tina Stevens of Stevens 470. Admission is free, but registration is required.
• May 7: Arrive@ 5, 5-7 p.m., at King & Cushman, 176 King St., Northampton. Sponsored by Applied Mortgage Services Corp., King Auto Body, and Goggins Real Estate. Cost: $10 for members, $15 for non-members. Register at [email protected].
• May 15: “Art of Small Business” series, “Managing Consultants,” 9-10:30 a.m., at the Greater Northampton Chamber of Commerce, 99 Pleasant St. Guest speaker: Don Lesser of Pioneer Training. Cost: $20 for members, $25 for non-members.
• May 19: Bitcoin Informational Seminar, 3-4 p.m. at Forbes Library, 20 West St., Northampton. Sponsored by the Greater Northampton Chamber of Commerce. Guest speaker: Jesse Vanek. This seminar examines basic Bitcoin concepts, including arguments for and against this powerful, often-misunderstood, and potentially disruptive new technology. Cost: free, but pre-registration is required. To register, call (413) 584-1900 or e-mail [email protected].

GREATER WESTFIELD CHAMBER OF COMMERCE
www.westfieldbiz.org
(413) 568-1618

• April 30: Beacon Hill Summit, 7 a.m. to 7 p.m. Hosted by Sen. Gale Candaras. Hear from key legislators and members of the Patrick Administration. Includes bus, lunch, and reception. Cost: $180 per person. For more information, call the chamber office at (413) 568-1618.
• May 5: Mayor’s Coffee Hour, 8-9 a.m., at the Westfield Gas & Electric Operations Center, 40 Turnpike Industrial Road, Westfield. This event is free and open to the public. Mayor Daniel Knapik will field questions and give information about upcoming city events and construction information. To register, call Pam at the chamber office at (413) 568-1618.
• May 14: After 5 Connection, 5-7 p.m., at the Noble & Cooley Center for Historical Preservation, 42 Water St., Granville. Bring a prospective member for free. Cost: $10 for members $15 cash at the door for non-members. Your first After 5 is free. To register, call Pam at the chamber office at (413) 568-1618.
• May 19: 53rd annual Golf Tournament, featuring prime rib and poker, at Shaker Farms Country Club. Registration is at 10 a.m., with a shotgun start at 11. Sponsorship opportunities are still available. Call Pam at the chamber office for more information at (413) 568-1618, or visit the chamber website.

Agenda Departments

Breast Cancer Survivors’ Day
April 26: Breast-cancer survivors, their families, and friends are invited to celebrate life together at the 17th annual Rays of Hope Breast Cancer Survivors’ Day on Saturday, April 26, from 8:30 a.m. to 2 p.m. at the MassMutual Center. Former WNBA player and breast-cancer survivor Edna Campbell will deliver the keynote address, titled “Bouncing Back,” at the popular event sponsored by Rays of Hope. Campbell was diagnosed with breast cancer during her second season. After retiring from the WNBA four years later, Campbell became a nurse and now travels across the country sharing her story of survival while encouraging women to have regular breast exams and inspiring those who’ve been diagnosed. In addition to the keynote address, participants will be able to select two workshops from a number of topics, including “Breast Reconstruction,” “Coping Strategies for Caregivers,” “Personal Safety Tips,” “Let Your Yoga Dance,” “Advances in the Treatment of Metastatic Breast Cancer,” “Mindful Eating,” “Unclutter Your Life and Start Living,” and “The Joy of Card Making.” Two sessions will be offered in Spanish only: “Recomendaciones Sobre Seguridad Personal” and “Promoviendo la Caminata de Rays of Hope.” As part of this year’s Survivors’ Day, there will be a special art exhibit made up of artwork completed by participants in the Rays of Hope-sponsored “Art from the Heart” program facilitated by art therapist and silk artist Pat Hayes. The program — a series of art-therapy workshops offered twice a year — provides a creative outlet for women to work in watercolor, precious metal, clay, and other media. A continental breakfast and buffet luncheon will be served. The cost is $35 per person, with the remaining cost underwritten by Rays of Hope. Parking will be validated for the Civic Center Parking Garage only. For more information or to request a registration form, call (413) 794-9556.

Journey Around the World for Literacy
April 30: Link to Libraries invites you to travel to India, Asia, Latin America, France, Ireland, and Italy — all within the Delaney House and D. Hotel and Suites. A selection of ballrooms and suites will be transformed into different global destinations, complete with costumes, cuisine, décor, and local flavor. The event, which runs from 5:30 to 8 p.m. at the Delaney House on Route 5 in Holyoke, costs $25 per person, which includes multiple food stations.
An optional $10 buys unlimited sampling at specialty drink stations.
There will also be a cash bar. Funds will benefit literacy programs through Link to Libraries. To register, send a check,
payable to Link to Libraries Inc., to the following address: Link to Libraries, Attn. Karen Blinderman, Registrar, P.O. Box 958,
West Springfield, MA 01090. Your check is your reservation.

Not Just Business as Usual
May 1: The Springfield Technical Community College (STCC) Foundation’s Not Just Business as Usual event is a key networking event for business leaders in Western Mass. This annual celebration, in its fifth year, is a celebration of innovative thinking which gives participants the opportunity to learn from business experts while raising significant funding for the STCC WORKS scholarship program. It will be held at the Naismith Memorial Basketball Hall of Fame. A cocktail and networking reception will be run from 5:30 to 7 p.m., with dinner and keynote speaker to follow from 7 to 9 p.m. This year’s keynote speaker is Dr. Alan Robinson, award-winning author and associate dean of the Isenberg School of Management at UMass Amherst. Robinson will discuss his latest book, The Idea-Driven Organization: Unlocking the Power in Bottom-Up Ideas. Tickets are $175 each or $1,500 for a table of 10. For additional information contact Christina Tuohey, STCC’s director of Annual Giving and Alumni Relations, at (413) 755-4475 or [email protected]. To purchase tickets online, visit www.stcc.edu/njbau.

40 Under Forty
June 19: The eighth annual 40 Under Forty award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House, honoring 40 of the region’s rising stars under 40 years old. Tickets to the gala cost $65, and they typically sell out quickly. For more information or to order tickets, call (413) 781-8600.

Western Mass.Business Expo
Oct. 29: BusinessWest Magazine will present the Fourth Annual Western Mass. Business Expo at the MassMutual Center in downmtown Springfield. The business-to-business show, which last year drew more than 2,000 visitors, will feature more than 100 booths, seminars and Show Floor Theater presentations, breakfast and lunch programs, and a day-capping Expo Social. Details about specific events, programs, and featured speakers will be printed in future issues of BusinessWest. Comcast Business will again be Presenting Sponsor, while the social will be sponsored by Northwestern Mutual. Current Silver Sponsors are Health New England and DIF Design, and additional sponsorship opportunities are available. For more information on sponsorships or booth purchase, call (413) 781-8600.

40 Under 40 The Class of 2014
CEO and Co-owner, Greenough Packaging, age 38

Sandy-Cassanelli-01May 30, 2013.

Sandy Cassanelli says you always remember the day you were diagnosed with cancer. You don’t circle the date on the calendar, and you certainly don’t celebrate it, but you don’t ever forget. That’s because that date marks the beginning of a journey in which every emotion gets a workout, she said, one where the ending can’t be seen or predicted.

Cassanelli’s journey through diagnosis and treatment of stage 3 breast cancer included a bilateral mastectomy — “I knew I had to have one breast removed, and decided I didn’t want to go through this again, so I had them both removed” — as well as eight rounds of chemotherapy and then radiation. That last radiation treatment came in February, and soon thereafter, she was declared cancer-free.

Looking back on that journey, she said that what enabled her to keep going was all that she had going on in her life, and a firm desire not to relinquish any of it because she was sick. And the compilation pretty much tells her story.

In order, there’s her family — her husband, Craig, and daughters Samantha and Amanda — and the many things they do together. Then there’s the family business, Greenough Packaging. Casanelli was working as a travel agent for World Wrestling Entertainment, arranging flights and hotels for the Rock, the Undertaker, and others, when she and Craig opted to buy Greenough in 2003 from the estate of a deceased uncle who ran it. The West Springfield-based company distributes an array of cleaning and packaging supplies and paper goods, and the Casanellis, through a strong focus on customer service, have registered consistent growth.

“It’s a completely different experience,” she said of her profound career shift. “I love being a business owner, and I like that we’re creating jobs for people.”

And then, there’s her work in the community — everything from involvement with the West of the River Chamber of Commerce to her work on the board for the Glastonbury (Conn.) Education Foundation.

“Having the company and all the work in the community that I do has helped me move forward and barrel through it,” she said, “and not focus on the fact that I had that disease. It really helped me get through the rough days.”

— George O’Brien

40 Under 40 The Class of 2014
Owner, Right at Home of Western Massachusetts, age 29

Nick-Colgin-01Nick Colgin was asked what he liked about mountain climbing, and especially about leading veterans, many of them disabled, on such expeditions.

He started with some levity — “you can’t get cell-phone reception where we go, and that’s usually a good thing” — but then turned quite serious.

“Having served in Afghanistan as a medic at a young age, you become numb to a lot of things,” said Colgin, who was awarded a Bronze Star for saving the life of a French soldier under fire in that conflict, but obviously saw many people die or suffer horrific injuries.

“Things that used to make me really happy and put a huge smile on my face don’t have the same effect anymore; when you lose a lot of people in your early 20s as patients, it tends to harden you a bit,” he went on. “But when I get individuals who may be blind or disabled and they’ve never climbed a mountain before and I take them up — they’re excited, they’re happy, and I can really feed off that emotion.”

Colgin has had several opportunities to do that in recent months — he just led some ice climbs in North Conway, N.H., for example — but now has some serious competition for the time he spends leading such excursions.

For starters, there’s the business venture he started just last fall, Right at Home of Western Massachusetts, a home-care outfit that has quickly expanded to 22 employees and a number of promising accounts. There’s also a growing number of speaking engagements, like the one at West Pharmaceuticals in Pennsylvania recently, which center on the issue of hiring veterans, and how companies can, and must, become better at that assignment.

Colgin has become a national figure on the subject of hiring veterans — he was put in the spotlight after remarks to Congress about his inability to find work in his chosen field of healthcare after returning home from the war — and has been mentioned by President Obama in several speeches on that matter.

And then, there’s his best friend and companion, an English pointer named Dixie. He finds time for all of the above, because they’re all vitally important to an intriguing life story that’s still being written.

— George O’Brien

40 Under 40 The Class of 2014
Mayoral Aide, City of Springfield, age 28

Jose-Delgado-01Jose Delgado says he cares deeply about Springfield. “There is so much potential here, and I want to highlight the positive, bring more jobs to the city, and help make it a destination where people want to live.”

Delgado told BusinessWest that his parents taught him the value of education, while President Obama inspired him to get involved in politics and the community. “I’ve had many mentors and feel the need to give back. A lot of what I enjoy is related to education and working with young people,” he said, adding, “my bachelor’s degree is very important to me because my parents never made it to college, and my 2-year-old son, Jonah, adds to my motivation to continue fighting to improve Springfield.”

Delgado is volunteer chair of the Buy Springfield Now program that provides services and incentives to potential homeowners. “We also show off beautiful housing and neighborhoods in Springfield and have started an Open House series,” he said.

Delgado completed a Massachusetts Institute of Technology, Springfield Department of Urban Studies Fellowship, which is focused on cultivating young area leaders. “It’s important to me to keep young professionals here,” he said, explaining that he understands the lure of large cities because, when he was in college, he obtained an internship in New York with Russell Simmons, who co-founded the hip-hop music label Def Jam and created clothing lines.

After graduation, Delgado’s volunteerism led him to become program coordinator for the Mass. Latino Chamber of Commerce in Springfield through the AmeriCorps VISTA program.

Today, the mayoral representative is a committee member of the Young Professional Society of Greater Springfield, the Puerto Rican/Latino Leadership Council, the Atwater Park Civic Assoc., and the Springfield Ward 2 Democratic Party.

In addition, he assisted with tornado-relief efforts in Springfield and the creation of a city resource guide for residents, is working to streamline the constable application process, and serves on the North End Counter Criminal Continuum.

“There is opportunity in Springfield,” Delgado said. “It’s a place where a kid who grew up on welfare in the North End can become a mayoral aide.”

— Kathleen Mitchell

40 Under 40 The Class of 2014
Attorney; Chair of Legal Studies, Bay Path College, age 39

Justin-Dion-01Justin Dion was on what’s known as the ‘partnership track’ at the Springfield-based law firm Bacon Wilson, P.C. He had established himself as one of the leading bankruptcy lawyers in the region, and it was only a matter of time before he was to be named shareholder.

But then, he took a position as an adjunct faculty member at Bay Path College, and his career path took a turn he couldn’t have foreseen years earlier.

“The more I did it, the more I really enjoyed teaching,” he told BusinessWest. “I found it to be a very empowering experience. And the fact that Bay Path is a women’s college, I found that I was really having a strong impact on these women’s lives, giving them a chance to improve themselves and the lives of their families.”

And now that he’s at Bay Path full-time, as chair of the Legal Studies department, he’s found that he actually has the best of both worlds, or three worlds, to be more precise. Indeed, through his work to create and now direct the Bay Path College Bankruptcy Clinic, Dion can blend teaching with legal work — in an advisory role to students — and also do volunteer, or pro-bono, work, something he found he really enjoyed while at Bacon Wilson.

Working in conjunction with an agency called the Mass. Justice Project, the clinic takes on bankruptcy cases, providing services free of charge to those who cannot afford them.

“This program allows my students to get some real, first-hand experience on what it’s like to deal with clients, and there’s a lot to be said for that,” Dion explained. “You can read about law in a textbook, but until you’re sitting across the table, holding someone’s hand who’s crying, and explaining to them that it’s OK and helping them through the process, you’re not getting the whole experience.”

While Dion enjoys life in those three worlds, the one that matters most is his family — his wife Kathleen, son William, and daughters Bethany, Madison, Sophia, and Charlotte.

“I spend most of my free time as a dad,” he explained, “and that’s the job I enjoy most.”

— George O’Brien

40 Under 40 The Class of 2014
Vice President and Financial Advisor, St. Germain Investment Management, age 39

Patty-Faginski-02Patty Faginski’s business card declares that she is a vice president and financial advisor. But she likes to consider herself an educator.

That’s because she spends a good deal of her time providing invaluable lessons — in everything from the need to have a portfolio that’s diverse, to the importance of savings for one’s retirement starting at a very young age.

“A lot of my job comes down to education on financial planning and what people are doing with their money,” she explained. “I consider it my job to help them understand the importance of asset allocation — that’s what it comes down to.”

And she finds this work extremely rewarding, because financial security doesn’t happen by accident — it’s achieved through careful creation of a plan and then effective execution of that plan, and she is involved with both, usually through a conservative approach to investing.

“What I like most about this job is meeting new people, finding out about their lives, figuring out what’s going to work for them in retirement, and giving them goals to set — and meet,” she said.

Faginski started her career in retail, managing a store and its 50 employees, before shifting to financial services and, more specifically, a job in the trust department with the old Woronoco Savings Bank (now Berkshire Bank). She was recruited to St. Germain in 2003, and has moved steadily up the ranks, from assistant vice president in the sales department to vice president and manager of Client Services, to her current post, which she assumed last year.

While assisting, and educating, many of the company’s more than 5,000 clients, Faginski, a single mother of a daughter and a son, is also active in the community, especially with Big Brothers Big Sisters. She’s served on that agency’s board for seven years and recently helped coordinate a major fund-raiser at the Colony Club that gave the organization some needed exposure and opportunities to cultivate new relationships. She has also been active with Habitat for Humanity and the Heifer Project, and is currently the leader of a Brownie troop.

While these various responsibilities make time management a serious challenge, she finds time for activities such as hiking and other sports, and spending time with her children — her most important investment of all.

— George O’Brien

40 Under 40 The Class of 2014
Director of Facilities Planning & Engineering, Baystate Health, age 38

Sean-Gouvin-01Sean Gouvin remembers feeling really good, physically and otherwise, when he crossed the finish line at last April’s Boston Marathon.

“I was running strong in miles 18 to 26, which generally doesn’t happen,” said Gouvin, who has run the event 15 times, usually with Griffin’s Friends in support of Baystate Children’s Hospital. “And it was an incredibly beautiful day.”

But then, as he and his three children were sitting on a curb enjoying the sun, the crowd, the energy, and the moment, two explosions that they could hear but not see turned that beautiful day on its ear.

“It was like watching time stand still,” he recalled, noting that, after the blasts, there was silence for several seconds, then things went back to normal. “It was maybe 15 or 20 minutes before everyone fully realized what happened, and then the shock and the horror started setting in on people.”

Like many, Gouvin said, he was thankful he didn’t cross the finish line moments later, but also more thankful, and appreciative, of everything he has in his life. That includes his family, his soccer coaching, his work within the community, and a broad and quite rewarding job with Baystate Health.

It takes a lot of words to describe what he does as director of Facilities Planning & Engineering, so perhaps it’s all best summed up with a number: 4 million. That’s the number of square feet in all the facilities within the vast Baystate Health real-estate portfolio.

And it’s Gouvin’s responsibility to lead the team that essentially manages it all, handling planning, design, construction, and maintenance for buildings that range from the nearly century-old Springfield Building on the grounds of Baystate Medical Center to the recently opened Hospital of the Future just a few feet away.

It’s a huge job, one that ensures that there’s no such thing as a typical day, which is perhaps what he likes most about it.

“It’s different each day, so every day you have to be on,” he explained. “And with each day comes a new challenge. Thankfully, I’ve got a really great team. You’ve got to have a group of people that fit together extremely well to be effective in this environment, and we have that.”

— George O’Brien

40 Under 40 The Class of 2014
Assistant Vice President, Commercial Lending, Monson Savings Bank, age 35

Rob-Chateauneut-01In almost 15 years in banking, Rob Chateauneuf has seen plenty of change — literally and figuratively.

He started out as a teller at Woronoco Savings Bank, later acquired by Berkshire Bank, while finishing his degree at UMass Amherst. “From there, I got my management degree, and I was lucky enough to be put through the management training program.”

And he found his true calling in commercial lending. “A senior lender noticed that I really like to do loans, and they’d started a small-business program; that’s how I got my first job in commercial lending,” he explained. “I really liked it.”

Eventually, Monson Savings Bank came calling, offering Chateauneuf a position as assistant vice president of Commercial Lending, a job he relishes. “People picture bankers as number crunchers, but so much more goes into it. I don’t do transactions; I build relationships.

“Every deal is different,” he went on. “And you’re helping a company that might employ a great deal of people in the area, so you’re actually helping to develop the economy in the Pioneer Valley. At the end of the day, I pick up my briefcase and computer and say, ‘wow, I feel like I contributed to society.’”

He has also contributed to the community through volunteer work, most notably by chairing the board at Hawthorn Services — a provider of programs for the elderly — until that organization merged with the Center for Human Development, where he now serves on the board of directors’ program committee. “We make sure that CHD continues to focus on the needs of our community, whether it be child services, elder care, or homelessness,” he said.

Chateauneuf, who has twin 3-year-old boys, Evan and Bryce, with his wife, Shauna, finds a certain creative spark in his job and his volunteerism — a side of his personality he used to nurture through music.

“When I finished college, I played drums on the road for five years while I was the assistant manager at the bank,” he said. “I still don’t know how I got into banking; my goal was to play the drums, to play music. I guess one day, you wake up and realize you need a job that pays the bills. And banking was where I was at the time. But I lucked out, because I love it.”

— Joseph Bednar

40 Under 40 The Class of 2014
Clinical Assistant Professor of Pharmacy Practice, Western New England University College of Pharmacy, age 37

Isabela-Collier-01Izabela Collier has a passion for diabetes treatment — but an even greater one for making sure people never need that treatment.

At Western New England University, her advisor suggested studying pharmacy because of her strong background in science. But after graduation, working for Baystate Health, she was unsure how she wanted to focus that degree. “Relentlessly, I would be asking my manager to switch me around to different areas of pharmacy.”

At the same time, she began to realize how many patients had diabetes — and, more significantly, how many people might be able to avoid it if they just understood how. “I really wanted to be on the other side of the spectrum, not just to be there to help them with crisis management, but to provide them with education so they never get to that stage,” Collier said.

So she became a certified diabetes instructor. She met a nurse and a dietitian who were as driven about the issue as she was, and together they launched the Diabetes Center of Western Massachusetts. “It was a fantastic opportunity from a business perspective, but it was very time-consuming.”

After three years, a different opportunity opened up at WNEU — this one as a clinical assistant professor of Pharmacy Practice. “I enjoy educating, and I really wanted to educate students. The teachers there made a tremendous difference in my life. Now I can give back what was given to me.”

Meanwhile, Collier established diabetes pharmacy clinics at two Veterans Affairs healthcare systems, in Springfield and Leeds, the success of which was recognized by the American College of Clinical Pharmacists in its Ambulatory Care Survival Guide. She also received a grant from the National Assoc. of Chain Drug Stores to provide community health screenings for the public, and she’s a founding member of the West Local Networking Group, a local chapter of the American Assoc. of Diabetes Educators.

“I’m passionate about working one-on-one with patients, focusing on chronic disease management and the pharmacist’s role in it,” said Collier, a native of Poland. “It’s not just medication dispensing, but re-education for chronic disease management. There’s a lack of education out there, and the pharmacist can provide that link between provider and patient.”

— Joseph Bednar

40 Under 40 The Class of 2014
Director of Residential Dining, UMass Amherst, age 39

Garett-DiStefano-01It’s called the ‘missed meal factor.’

As the name suggests, it’s a statistic that tracks the number of meals that students enrolled in the dining program at UMass Amherst miss — for whatever reason or reasons. Going back 15 years, the percentage of meals missed was around 40%, said Garett DiStefano, director of Residential Dining at the university since 2010, adding that it’s now about 10% or less, because — and to make a long story somewhat short — the students don’t want to miss any meals because of the quality of the food, the service, and the experience.

That’s why, of all the numbers concerning the dining program, this is the one he’s most proud of, although there is some serious competition in that regard.

Start with 1 — that’s where UMass finished in University Primetime’s ranking of the “50 Best Colleges for Food in the U.S.” for 2013. Or 3, where the school finished in the prestigious Princeton Review’s “Best Campus Food” ratings the past two years. There’s also 5.5 million, the number of meals the department serves per year, and even 15,291 — the number of pounds of fruit salad UMass Dining produced last September to shatter the Guinness Book of World Records mark in that category.

Since arriving at UMass after working as a Wall Street analyst — work he found “unfulfilling” — DiStefano has had a huge hand in generating all those numbers and many more. The career move was a nod to his childhood and work he started doing at Captain Nemo’s, a burger and fried-clam shack run by his father and uncle that has been a fixture at the Big E for 40 years.

“I didn’t even know there was a giant slide at the Big E,” he joked. “I spent my youth there peeling potatoes.”

Today, he directs the second-largest self-operating dining operation in the country, and professes to love every minute of his job. “Food is so dynamic, and you always have a different take on it,” he said. “And the customer base we serve is here 16 weeks in a row, every day. So we have to continue to make it interesting for them and keep it fresh, and make it so they want to come to the Dining Commons.”

— George O’Brien

40 Under 40 The Class of 2014
President and CEO, Griffin Staffing Network, age 38

Nicole-Griffin-01Nicole Griffin’s beliefs have played an important role in her career. They begin with her faith in God, love for people, and conviction “that we are commissioned to serve others” — beliefs that were strengthened when someone helped her land a job interview at MassMutual.

“I got the job and am so thankful for what I have. The door was opened for me, so opening doors for others has been the model for my life,” said the founder of Griffin Staffing Network and Springfield Mustard Seed, a club that helps startup companies and entrepreneurs obtain the resources they need to become successful.

Griffin, who is married with two children, spent 12 years in the insurance industry before launching her own business. She began in MassMutual’s contracting department, was promoted several times, earned numerous awards, and created a task force to help departments work together in a productive manner.

From there, she moved to an underwriting position at Phoenix Insurance in Hartford, then returned to MassMutual.

During a volunteer stint with Junior Achievement, a student who didn’t know how to dress for a job interview inspired her to become a certified job interviewer, then open ABC Interviewing Co., which she ran part-time. The work was fulfilling, but not profitable. “I loved watching people grow, but wanted to do more,” she said.

Volunteer work at St. John’s Congregational Church in Springfield had sparked Griffin’s interest in human resources, and in 2010, she left the insurance industry and opened her own staffing agency, where she helps teens and adults acquire job-related skills and find temporary and permanent employment.

In 2012, she founded Springfield Mustard Seed in response to clients who wanted to become entrepreneurs. She is also a board member of Intercity Youth Inc. and Springfield Preservation Trust, and a member of the 2014 United Way Women’s Leadership Council Steering Committee and the Order of the Eastern Star. She was event coordinator for the Save Our Springfield Block Party in 2012 and served on the W.E.B. Dubois Committee in 2011 and 2012.

“I’m amazed at where I am,” she said. “But you only become successful when you help others.”

— Kathleen Mitchell

40 Under 40 The Class of 2014
Chief Operating Officer, Northeast Security Solutions Inc., age 27

David-Condon-01It’s not easy having a Roman numeral at the end of your name.

That’s one of the things G. David Condon IV has found out during his career, and somewhat the hard way. Indeed, while with family members and very close friends he goes by George, to the rest of the world he’s David, his middle name. And this has come about far more out of necessity than choice, because he works in a family business, just down the hall from George David Condon III.

“Customers would call looking for George,” he explained. “We’d ask, ‘which one?’ They’d reiterate, ‘George Condon,’ and we’d again say, ‘which one?’ They’d say, ‘Big George,’ and we’d say, ‘do you mean the older George or the taller George?’ To clear it all up, I started going by David.”

By whatever name he’s called, Condon is a rising star in the local business community, and now a 40 Under Forty winner. He is working with his father to expand and diversify the family business, Northeast Security Solutions Inc., while also rising within the ranks of the local Rotary Club district, and even finding time to play on the road and in studio with a garage band known as Scrap Iron Sun.

With the company, which he joined in 2008 after graduating from UMass Amherst’s Isenberg School of Management, and now serves as COO, he sums up his duties with the phrase ‘everything else.’ “You have a bookkeeper, you have technicians, and an office manager, and I’m kind of everything else.”

He was one of the youngest people ever to join the West Springfield Rotary Club, then was its youngest president, and now he’s one of the youngest assistant district governors for District 7890, acting as a liaison of sorts between several of the area clubs and the district.

He and his wife, Michaelan, are expecting their first child in August. They don’t know the gender yet and don’t want to know. What they do know is that, if it’s a boy, he won’t be named George David Condon V.

“As someone who has had to go through the frustration of having the same name as someone else,” he said, “I’m ending the streak by not putting my kid through that.”

— George O’Brien

40 Under 40 The Class of 2014
Vocal Music Director, Minnechaug Regional High School, age 29

Lee-Hogan-01Lee Hagon took her first piano lesson at age 9.

“As soon as I felt the keys under my hand, I fell in love with music,” she said. “I always wanted to be a musician, loved to sing, and loved music lessons in school.”

Since then, music and education have played major roles in Hagon’s life. The Hartford resident taught piano for a decade before becoming the vocal music director for Minnechaug Regional High School last August. There, she directs three choirs, teaches the history of pop music and guitar, and is faculty advisor for the a cappella group Vocal Vibe, which has performed in many venues.

Hagon has performed extensively herself in the U.S., Spain, England, Belgium, Italy, Mexico, and Portugal; is part of the piano duo Belo Som, which released a CD of Brazilian and Argentine music last summer; and leads an adult choir at Christ the King Lutheran Church in Wilbraham.

She became minister of music there while earning her master’s degree at the Hartt School in Hartford, which led to her civic leadership in Western Mass. She founded and directed the Girls Inc. Chorus in Holyoke and was vocal music director for the Children’s Chorus of Springfield until 2012. She also founded and directs the Veritas Children’s Chorus at Springfield’s Veritas Preparatory Charter School.

“I love watching kids learn music, build confidence, perform, and feel empowered by it; it’s really powerful to be part of the process,” she said.

Five years ago, Hagon founded and organized the Joy of Music concert series in Wilbraham, which has brought world-class musicians to the area and generated funds for local nonprofits. She is also co-founder and organizer of the Springfield Unity Festival Chorus and is looking forward to its October festival at Symphony Hall, aimed at promoting diversity and racial harmony through the arts.

Hagon has won many awards and loves making a noteworthy difference in people’s lives. “Music has a way of connecting people and helping us remember that we are all human,” she said. “And if it is part of someone’s childhood, they can create an adult community that values the arts.”

— Kathleen Mitchell

40 Under 40 The Class of 2014
Quality Improvement Manager and Human Rights Coordinator, Department of Mental Health; Vice Chair, School Committee, City of Springfield, age 34

Denise-Hurst-01To say Denise Hurst has a passion for advocacy would be an understatement.

“I started off volunteering at the Everywomen’s Center while studying at UMass Amherst; I was a trained rape and sexual-assault counselor and advocate,” she explained. “From there, I landed a position with the Hampden County District Attorney’s Office, doing a lot of work around domestic violence and restraining orders. But I realized I needed to go back to school in order to further my education and get the skills needed to really advocate for those in need, particularly children and families.”

So she earned her master’s degree in social work at Springfield College while working for the state Department of Children and Families, spent time overseas in London as a child protective supervisor, and eventually transitioned to the state Department of Mental Health, where she works on quality improvement and human-rights issues.

On top of that, Hurst won a spot on the Springfield School Committee in 2009, and was re-elected last fall.

“I’m passionate about education, in particular for children in the city of Springfield,” she said. “I graduated from the public school system, and did so at a time when Springfield’s public schools had a better reputation. Now we have a lot of challenges, and there’s a sense that your zip code could dictate your future or how successful you can be. I want to help fight that idea.”

Hurst and her husband, Justin — a business owner and Springfield City Council member — are the first married couple to be named to the 40 Under Forty in the same year, but that doesn’t surprise former winner Ryan McCollum, owner of RMC Strategies, who nominated both. “They are truly the first family of Springfield in my eyes,” he said. “They love Springfield dearly and show it through activism in government, nonprofit volunteerism, and their professional life.”

It’s all about that passion, Denise Hurst said.

“I know what I’m doing will have life-changing effects for the broader community, and that can only be beneficial to us all,” she told BusinessWest. “Having grown up in Springfield, being a child of color, I’m passionate because I’m not that far removed from the many ills that affect our city.

“My mother always made it very clear we’re to help others,” she added. “I think it’s our responsibility.”

— Joseph Bednar

40 Under 40 The Class of 2014
Director of Psychology, Bay Path College; President and Founder, Angels Take Flight, age 31

Tamara-Blake-01As a licensed clinician working with children who have experienced loss and trauma, Tamara Blake knows about the big needs in troubled kids’ lives. But one day, she recognized a smaller, but still significant, need that she could help fill — literally.

In September 2010, while working at a transitional children’s home in Springfield, Blake saw kids getting picked up, and one had his belongings in a trash bag. “I said, ‘hey, wait a minute, I have a piece of luggage in my car.’ So I ran out, and we switched all the items from the trash bag to the piece of luggage. The face of the child was elated. You could see the posture change, the smile. I thought, that’s really, really easy to do.”

And she immediately wanted to do it on a larger scale. “That day, I created an e-mail, a flyer, and the name Angels Take Flight.” Within two months, she had gathered enough luggage for every child in the house for one year. With kids transitioning in and out every 14 to 45 days, that amounted to hundreds of pieces.

The nonprofit enterprise has been steadily growing ever since. “It became my goal to reach out to other homes, and now whoever has a need, whoever asks us, gets the luggage,” Blake said. “We give away thousands of pieces of luggage for multiple agencies, multiple families.”

In addition to soliciting donations and grants, Angels Take Flight conducts two major fund-raisers each year, a 5K run in the spring and a comedy show in the winter. Having connected with people across the country interested in the program, Blake believes her enterprise could go national. “I think it’s going to happen rather quickly — within the course of a couple of years.”

In addition to her other roles, Blake is an educator, starting out as a part-time teacher at Bay Path College, which hired her as director of Psychology for its one-day program in 2012. She’s also working to develop another nonprofit, Girls Will Shine, which will empower girls through the performing arts and media.

“I always knew I wanted to help people,” Blake said of the many facets of her professional life. “I just wanted to be that guide for people, to help them out any way I could.”

— Joseph Bednar

40 Under 40 The Class of 2014
Owner, Hurst & Crane Investments, LLC; Springfield City Councilor, age 35

Justin-Hurst-01Justin Hurst hasn’t exactly traveled a straight line to his current career.

First, he spent about 10 years in education, teaching English at Bridge Academy Alternative High School before moving to the Springfield High School of Science & Technology. Later, he earned his CAGS from UMass Amherst and went into administrative work, becoming the coordinator and later the director of Springfield’s Striving Readers Adolescent Literacy Initiative.

All the while, he was attending Western New England College School of Law at night, passing the bar in 2006. “But I was doing what I was passionate about,” he said. “The students were the driving force behind why I continued to teach for so long. It was a different challenge every day.”

But eventually, he found a different passion that would consume his time. He and a partner invested in a couple of houses, and that eventually became the enterprise known as Hurst & Crane Investments.

“What I love most is I that get to get dirty and use my hands,” he said. “I’m not one of those people who buys a property and hires someone to rehab it; I’m a hands-on guy, and I like to do a lot of the work myself.”

Having established deep roots in the city, Hurst eventually became interested in local politics and ran for Springfield City Council. He fell short on his first attempt, but in his second try, last fall, he was the top vote getter. “I love it,” he said. “In a classroom, you might impact 100 kids. But every single day as a city councilor, you have 150,000 residents to think about.”

Family is important to Hurst, who posed for his 40 Under Forty photo alongside his father, Frederick Hurst Sr. — publisher of the Point of View community newspaper — and his son, Justin Jr., to symbolize Springfield’s bright past, present, and future. Indeed, he and his wife, Denise, the first married couple to be named to the 40 Under Forty in the same year, are both vocal believers in their city’s future.

“I want to attract young professionals back to this city,” he said. “A lot of kids my age didn’t make it, or they made it out, but never came back. I think it’s imperative to do whatever we can to bring people back to the city.”

— Joseph Bednar

DBA Certificates Departments

The following Business Certificates and Trade Names were issued or renewed during the month of and April 2014.

AMHERST

Amherst Survival Center
138 Sunderland Road
Mindy Domb

Head Games Beauty Supply
67 North Pleasant St.
Erica Wilson-Perkins

The Homestead
500 Sunderland Ave.
Peter Emmet

Woodland Associates
67 Hulst Road
Michael Hutton-Woodland

CHICOPEE

4 Quality Home Construction
116 Hampden St.
Denis Borisov

Bottle in the Smoke
76 Meadow St.
Jonathan Fannin

Greenski Contracting
188 Irene St.
Jeremy Greene

R & J Transport, LLC
106 Fletcher Circle
Robert Craig

LUDLOW

Chicago Pneumatic Construction Equipment
151 Carmelina’s Circle
Mining, Rock Excavation & Construction, LLC

Liberty Tax Service
61 East St.
Steven Kowalski

Massachusetts Refrigerant Abatement
100 State St.
Thomas Washer

Monark Complementary Health
110 Clearwater Circle
Monica Gagnon

Moonlight Café
387 East St.
Ten-Go, Inc.

NORTHAMPTON

Ann Xtra Hand
33 Roe Ave.
Patricia A. Rick

Couples Center of the Pioneer Valley
182 Main St.
Katherine Waddell

Greg’s Auto Repair
376 Easthampton Road
Jeffrey Tenczar

Leading The Way Doggie Daycare
18 Chestnut St.
Melissa Mehlman

Mike’s Along For The Ride
157 Prospect Ave.
Michael Cahill

R & L Healthcare Consulting
35 New South St.
Robin Lango

Room 6 Salon
140 Pine St.
Melanie Burnett

Steady Pine Publishing
8 Hockanon Road
Kerim May

System Technology RX
19 Whittier St.
John Celentano

SOUTHWICK

Diversified Technical Products
6 Pearl Brook Road
David Thompson

G.J. Battles Remodeling
49 Point Grove Road
Gregory Battles

LJ’s Unlimited Landscaping
10 Lexington Circle
Leonard Allen III

Ming House
648 College Highway
Shuming Chen

Our Community Food Pantry Inc.
220 College Highway
Pauline Cebula

SPRINGFIELD

K & S Wholesaler
258 Main St.
Warren Costa

Kevin Conway Auto Sales
200 Orange St.
William McCarthy

Kimi, LLC
38 Kingoke Lane
Kimberly K. Weaver

Maidpro
527 Belmont St.
Heewon Yang

Majestic Barber Shop 2
322 St. James Ave.
Misael Colon

Mi Antojito Bakery
126 Walnut St.
Marilyn Gali

Mobile Welding
74 Joan St.
Michael Skrabely

My Sister’s Stuff
143 Main St.
Angela M. Enos

Mylrose Lawn Care
9 Flint St.
Anthony Brown

NEFW Pro Wrestling
61 Starling Road
Shileen L. Gallerani

No B.S. Property Maintenance
261 Oakland St.
Corey J. Scott

North End Pizzeria
2550 Main St.
Daniel E. Ojeda

One Stop Mart
477 Boston Road
Ramchandra Parekh

Pioneer Valley Industries
16 Esther St.
William J. Kern II

Protemp
24 Hiawatha St.
Sean Gould

Red’s Variety, LLC
1196 St. James Ave.
Natalie A. Henry

Rhino Linings of Springfield
50 Verge St.
Michael T. Dancy

Rumba Music Shop
2633 Main St.
Felix Perez

S & K Distribution, LLC
165 Avocado St.
Ray Steele

United States Veterans
1350 Main St.
Luann Beaulieu

Uno Chicago Grill
1722 Boston Road
Uno Restaurants, LLC

Unstoppable Auto Club
511 East Columbus Ave.
Zenita Roman

WESTFIELD

Big Big Box, LLC
66 Industrial Park Road
Anthony Gleason

CZ Power Body Work
31 Elm St.
Hong Zhang

John Guagliardo’s American Dream
100 Steiger Dr.
John Guagliardo

Millrite Machine Inc.
587 Southampton Road
Robert F. Valcourt

Noble Medical Group
115 West Silver St.
Ronald Bryant

Step by Step Cooking
21 Sunflower Lane
Patrice Mercier

WEST SPRINGFIELD

Allied Heating & Air Conditioning
101 Circuit Ave.
Gary Giordano

Bathcrest of Western Mass.
176 Labelle St.
James E. Belle-Isle

BBC Trucking
58 Amherst St.
William C. Della

Drollett Plumbing & Heating
1 High St.
Jamie L. Drollett

ER Portal Software Group
59 Interstate Dr.
Edward Garibian

Father & Son Home Improvement
65 Verdugo St.
Peter Dzhenzherukha

J.I.S. Roofing Company
103 Ashley Ave.
Justin Grimm

Safaribudget.com
71 Craig Dr.
Aloyce C. Assenga

Sam’s
96 Southworth St.
Ivan Banari

Spartan Auto Care Center
865 Memorial Ave.
Nicholas Katsoulis

Thistle Security Products
78 Mercury Court
Angus Rushlow

Trinity Fitness Options
50 Thomas Dr.
Jessica Benchin

BANKRUPTCIES

The following bankruptcy petitions were recently filed in U.S. Bankruptcy Court. Readers should confirm all information with the court.

Albrecht, Susan A.
79 Talbot Road
Springfield, MA 01119
Chapter: 7
Filing Date: 03/13/14

Andrews, Sandra E.
3 Field Dr.
Sturbridge, MA 01566
Chapter: 7
Filing Date: 03/13/14

Berthiaume, Nathan
413 Belchertown Road
Ware, MA 01082
Chapter: 7
Filing Date: 03/12/14

Bourgeois, Michael
15 1/2 North St.
South Hadley, MA 01075
Chapter: 7
Filing Date: 03/14/14

Butler, James M.
70 Ruthven St.
Springfield, MA 01128
Chapter: 7
Filing Date: 03/11/14

Celestial Visions Inc.
Kopec, Celeste A.
61 Parallel St.
Springfield, MA 01104
Chapter: 7
Filing Date: 03/13/14

Cronin, John M.
22 Carol Lane
Holyoke, MA 01040
Chapter: 7
Filing Date: 03/12/14

Dockum, Thelma G.
Phins Hill Manor
50 West State St., AP
Granby, MA 01033
Chapter: 7
Filing Date: 03/14/14

Dubois, Holly Beth
76 Monroe St.
Chicopee, MA 01020
Chapter: 7
Filing Date: 03/15/14

Fondon, Tommy L.
Fondon, Janine
189 Braeburn Road
East Longmeadow, MA 01028
Chapter: 7
Filing Date: 03/11/14

Fontaine, Gregory J.
37 Steuben St.
Indian Orchard, MA 01151
Chapter: 7
Filing Date: 03/15/14

Gay, Albert T.
Gay, Tanya L.
94 Jacob St.
Chicopee, MA 01020
Chapter: 7
Filing Date: 03/13/14

Goff, Jeffrey M.
Goff, Amy R.
64 Biddle St.
Springfield, MA 01129
Chapter: 7
Filing Date: 03/13/14

Hamade, Yasser M.
127 Woodcrest Circle
Springfield, MA 01020
Chapter: 7
Filing Date: 03/13/14

Hojnowski, Krista A.
17 Adams St., Apt. 6
Chicopee, MA 01013
Chapter: 7
Filing Date: 03/13/14

Kronoff, Charles R.
Kronoff, Mary Beth
577 Suffield St.
Agawam, MA 01001
Chapter: 7
Filing Date: 03/11/14

McCann, Shawn P.
3 Oakwood Road
Brimfield, MA 01010
Chapter: 7
Filing Date: 03/13/14

Murray, Erin N.
68 Knollwood Road
Brimfield, MA 01010
Chapter: 7
Filing Date: 03/14/14

Pashko, Joseph M.
53 West School St.
West Springfield, MA 01089
Chapter: 7
Filing Date: 03/13/14

Penoyer, Curtis J.
Penoyer, Sonya C.
P.O. Box 528
Bondsville, MA 01009
Chapter: 7
Filing Date: 03/13/14

Raffloer, Evelyn
417 Springfield St., #140
Agawam, MA 01001
Chapter: 7
Filing Date: 03/14/14

Rivera, Albert
Murphy-Rivera, Kimberly A.
245 Allen Road
Belchertown, MA 01007
Chapter: 13
Filing Date: 03/14/14

Bankruptcies Departments

The following bankruptcy petitions were recently filed in U.S. Bankruptcy Court. Readers should confirm all information with the court.

Albrecht, Susan A.
79 Talbot Road
Springfield, MA 01119
Chapter: 7
Filing Date: 03/13/14

Andrews, Sandra E.
3 Field Dr.
Sturbridge, MA 01566
Chapter: 7
Filing Date: 03/13/14

Berthiaume, Nathan
413 Belchertown Road
Ware, MA 01082
Chapter: 7
Filing Date: 03/12/14

Bourgeois, Michael
15 1/2 North St.
South Hadley, MA 01075
Chapter: 7
Filing Date: 03/14/14

Butler, James M.
70 Ruthven St.
Springfield, MA 01128
Chapter: 7
Filing Date: 03/11/14

Celestial Visions Inc.
Kopec, Celeste A.
61 Parallel St.
Springfield, MA 01104
Chapter: 7
Filing Date: 03/13/14

Cronin, John M.
22 Carol Lane
Holyoke, MA 01040
Chapter: 7
Filing Date: 03/12/14

Dockum, Thelma G.
Phins Hill Manor
50 West State St., AP
Granby, MA 01033
Chapter: 7
Filing Date: 03/14/14

Dubois, Holly Beth
76 Monroe St.
Chicopee, MA 01020
Chapter: 7
Filing Date: 03/15/14

Fondon, Tommy L.
Fondon, Janine
189 Braeburn Road
East Longmeadow, MA 01028
Chapter: 7
Filing Date: 03/11/14

Fontaine, Gregory J.
37 Steuben St.
Indian Orchard, MA 01151
Chapter: 7
Filing Date: 03/15/14

Gay, Albert T.
Gay, Tanya L.
94 Jacob St.
Chicopee, MA 01020
Chapter: 7
Filing Date: 03/13/14

Goff, Jeffrey M.
Goff, Amy R.
64 Biddle St.
Springfield, MA 01129
Chapter: 7
Filing Date: 03/13/14

Hamade, Yasser M.
127 Woodcrest Circle
Springfield, MA 01020
Chapter: 7
Filing Date: 03/13/14

Hojnowski, Krista A.
17 Adams St., Apt. 6
Chicopee, MA 01013
Chapter: 7
Filing Date: 03/13/14

Kronoff, Charles R.
Kronoff, Mary Beth
577 Suffield St.
Agawam, MA 01001
Chapter: 7
Filing Date: 03/11/14

McCann, Shawn P.
3 Oakwood Road
Brimfield, MA 01010
Chapter: 7
Filing Date: 03/13/14

Murray, Erin N.
68 Knollwood Road
Brimfield, MA 01010
Chapter: 7
Filing Date: 03/14/14

Pashko, Joseph M.
53 West School St.
West Springfield, MA 01089
Chapter: 7
Filing Date: 03/13/14

Penoyer, Curtis J.
Penoyer, Sonya C.
P.O. Box 528
Bondsville, MA 01009
Chapter: 7
Filing Date: 03/13/14

Raffloer, Evelyn
417 Springfield St., #140
Agawam, MA 01001
Chapter: 7
Filing Date: 03/14/14

Rivera, Albert
Murphy-Rivera, Kimberly A.
245 Allen Road
Belchertown, MA 01007
Chapter: 13
Filing Date: 03/14/14

Building Permits Departments

The following building permits were issued during the month of April 2014.

AMHERST

Amherst College
196 North Pleasant St.
$15,000 — 9 upgraded antenna panels

CHICOPEE

Chicopee Partners, LLP
47 Veterans Dr.
$31,000 — Re-roof

Pride Convenience Inc.
177 Chicopee St.
$27,000 — Store expansion

HOLYOKE

Weld Partners
95 Chestnut St.
$3,656,000 — Convert existing school into 21 residential units — Building D

LUDLOW

Iron Duke Brewery
100 State St.
$4,500 — Alterations

NORTHAMPTON

Bermor Limited Partnership
182 Main St.
$37,000 — Interior renovations

D A Sullivan and Sons
84 North St.
$37,500 — Install replacement windows

Northampton Veterinary Clinic
227 South St.
$17,000 — Interior renovations

Ryan Road School
498 Ryan Road
$138,500 — Install new roof

Smith College
79 Elm St.
$9,751,000 — Phase two of renovations

SOUTH HADLEY

Mount Holyoke College
50 College St.
$26,000 — Install new roof

Loomis Village
246 North Main St.
$35,000 — Porch repairs

Verizon Wireless
274 Amherst Road
$12,000 — Install new upgraded antennas

SOUTHWICK

Town of Southwick
20 Juniper Road
$161,500 — Install new water tank

SPRINGFIELD

Baystate Medical Center
759 Chestnut St.
$439,000 — Renovate 20 patient rooms

City of Springfield
50 Elm St.
$100,000 — Remove and replace 2nd floor ceiling at Old First Church

Gulmohar Hospitality, LLC
100 Congress St.
$300,000 — Construct a single story building

MPJ Realty Truct Industry Ave. Holding
112 Industry Ave.
$1,590,000 — Interior renovations to the Department of Children and Family Services

Stavros Center
227 Berkshire Ave.
$391,000 — Renovations to existing for new offices

WESTFIELD

71 Franklin St., LLC
71 Franklin St.
$5,000 — Repairs to building

Barnes Airport Commission
110 Airport Road
$86,000 — Remodel 1,400-square-foot restaurant

L & R Market
35 North Elm St.
$111,000 — New walk-in cooler

Peabody-Westfield Limited
126 Union St.
$400,000 — Renovations

WEST SPRINGFIELD

Bella Napoli
185 Elm St.
$3,000 — Construct foundation and new masonry openings

Carriage House
1029 Elm St.
$24,000 — Replace 120 windows

40 Under 40 Cover Story The Class of 2014
The Young Business and Community Leaders of Western Massachusetts


In 2007, BusinessWest introduced a new recognition program called 40 Under Forty. It was intended as a vehicle to showcase young talent in the four counties of Western Mass. and, in turn, inspire others to reach higher and do more in their community.

Seven years later, it has accomplished all that and much more. The program has become a brand, the awards gala has become one of the most anticipated events of the year, and the 40 Under Forty plaque that sits on one’s desk has become both a coveted prize and symbol of excellence, recognized by all.

On June 19 at the Log Cabin Banquet & Meeting House in Holyoke, 40 more plaques will be handed out, to members of a class that is both distinguished and diverse. It includes bankers, lawyers, and accountants, but also a Holyoke city councilor, a contractor who specializes in blitz building, and Springfield’s senior project manager. And it represents virtually every business sector, from healthcare to education; from technology to the nonprofit realm.

With that, we introduce the Class of 2014 with words (enough to explain why they’re an honoree) and pictures that tell a big part of each story, whether the winner is captured with his or her children, dog, or even boxing gloves or a giant candle. The stories are all different, but the common denominator is that these young individuals possess that most important of qualities: leadership.

Click here to download a PDF flipbook version of the 40 Under Forty Class of 2014

Sponsored by:
BaystateMedCenter130x70
Fathers&Sons130x70
HNE
StGermain130x70
Partner

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2014 40 Under Forty Winners:

Tamara Blake
Sandy Cassanelli
Robert Chateauneuf
Nick Colgin
Izabela Collier
G. David Condon IV
Jose Delgado
Justin Dion
Garett DiStefano
Patricia Faginski
Sean Gouvin
Nicole Griffin
Lee Hagon
Denise Hurst
Justin Hurst
Sean Jeffords
Danielle Klein-Williams
Dr. Andrew Lam
Angela Lussier
Ruby Maddox
Kevin Maltby
Andrew McMahon
Geoff Medeiros
Alex Morse
Meghan Parnell-Gregoire
Orlando Ramos
Jason Randall
Liz Rappaport
Robert Raynor
Alfonso Santaniello
Michael Schneider
Paul Silva
Michael Simolo
Noah Smith
Seth Stratton
Geoff Sullivan
Kyle Sullivan
Anthony Surrette
Jessica Wales
Francia Wisnewski

Meet the Judges — Click Here

Photography for this special section by Denise Smith Photography

Departments Incorporations

The following business incorporations were recorded in Hampden, Hampshire, and Franklin counties and are the latest available. They are listed by community.

Agawam

Wicked in Pink Run Inc., 53 Fairview St., Agawam, MA 01001. Robert Alves, same. Raise money for the Sr. Caritas Cancer Center patient fund.

Lenox

House of Playa Inc., 170 Housatonic St., Lenox, MA 01240. Kelley M. Keefner, same. Clothing sales.

Milton Silverstein, PH.D., P.C., 347 East St., Lenox, MA 01240. Milton Silverstein, same. Psychological care and services.

Longmeadow

L2 Lacrosse Inc., 68 Robin Road, Longmeadow, MA 01106. Ryan Thomas Liebel, same. Lacrosse coaching services.

Media Preservation Foundation Inc., 541 Laurel St., Longmeadow, MA 01106. Tracy E. Carman, same. Media archival and community educational services.

Ludlow

Ham Communications Inc., 58 Jackie Dr., Ludlow, MA 01056. Bethany McLaughlin-Maynard, same. Telecommunications consulting.

Montague

Stone’s Equipment Repair Inc., 484 Federal St., Montague, MA 01351. Jason A. Stone, 477 Federal St., Montague, MA 01351. Equipment repair.

Northampton

Jessica Saravia Inc., 122 Main St., Northampton, MA 01060. Oscar A Saravia, 17 Queen Circle, South Hadley, MA 01075. Fast food restaurant.

Northampton Pedal Cabs Inc., 351 Pleasant St., Suite B #139, Northampton, MA 01060. Carlos E. Marti, 140 Langevin St., Chicopee, MA 01020. Pedal cabs.

Pittsfield

Furlano & Arace P.C., 386 South St., Pittsfield, MA 01201. Nelson E. Furlano, same. Public accountancy.

Kiwk Food Mart Inc., 8 Bull Hill Rd., Pittsfield, MA 01201. Rakeshkumar Vyas, same. Convenience and gas station.

Lifetime Vacation Consultants Inc., 770 Williams St. Plaza, Pittsfield, MA 01201. Philip J. Constantino, 146 Karen Dr., Pittsfield, MA 01201. Points club memberships for vacations.

South Hadley

Edge Tree Service Inc., 336 Hadley St., South Hadley, MA 01075. Peter Edge, same. Tree removal and landscaping services.

Southwick

P & H Distribution Inc., 30 Woodland Ridge Road, Southwick, MA 01077. Arsen Hoxha, same. Parcel and document delivery.

Springfield

Engaging for Action in Burundi (EFAB) Inc., 82 Maple St., Apt. 101, Springfield, MA 01105. Pascal Akimana, 17 Old Jarvis Ave., Holyoke, MA 01040. To advocate for good governance in Burundi.

Departments Real Estate

The following real estate transactions (latest avail­able) were compiled by Banker & Tradesman and are published as they were received. Only transactions exceeding $115,000 are listed. Buyer and seller fields contain only the first name listed on the deed.

FRANKLIN COUNTY

BUCKLAND

9 Crittenden Hill Road
Buckland, MA 01338
Amount: $216,000
Buyer: James E. Eagan
Seller: William Yenner
Date: 03/10/14

6 Homestead Ave.
Buckland, MA 01338
Amount: $178,500
Buyer: Jason M. Jarvis
Seller: Luigi Ottaviani
Date: 03/20/14

CHARLEMONT

South River Road
Charlemont, MA 01339
Amount: $216,000
Buyer: Berkshire East Ski Resort
Seller: J. R. Dumouchel
Date: 03/14/14

CONWAY

3325 Shelburne Falls Road
Conway, MA 01341
Amount: $200,000
Buyer: Mark A. Benjamin
Seller: Lively, Irene L., (Estate)
Date: 03/10/14

GREENFIELD

170 Davis St.
Greenfield, MA 01301
Amount: $212,000
Buyer: Pamela Lerch
Seller: Edward H. Foster
Date: 03/17/14

32 Union St.
Greenfield, MA 01301
Amount: $154,500
Buyer: Shirley B. Russell
Seller: Brightman IRT
Date: 03/17/14

LEVERETT

14 North Leverett Road
Leverett, MA 01054
Amount: $130,000
Buyer: Peoples United Bank
Seller: David W. Biddle
Date: 03/10/14

NEW SALEM

14 East Eagleville Lane
New Salem, MA 01364
Amount: $184,500
Buyer: Franklin J. Forton
Seller: Sarah E. Mazzarella
Date: 03/13/14

ORANGE

32 Pleasant St.
Orange, MA 01364
Amount: $118,450
Buyer: John Dunphy
Seller: David Cloutier
Date: 03/21/14

SHELBURNE

111 Bridge St.
Shelburne, MA 01370
Amount: $275,000
Buyer: Stefan A. Topolski
Seller: H&T Gerry NT
Date: 03/21/14

SUNDERLAND

153 Amherst Road
Sunderland, MA 01375
Amount: $155,900
Buyer: Valley Building Co. Inc.
Seller: RBS Citizens
Date: 03/11/14

18 South Main St.
Sunderland, MA 01375
Amount: $346,500
Buyer: R. A. Hoff
Seller: Gordon Tripp
Date: 03/21/14

WHATELY

48 State Road
Whately, MA 01373
Amount: $201,016
Buyer: MHFA
Seller: Kathleen A. Richard
Date: 03/18/14

HAMPDEN COUNTY

AGAWAM

113 Channell Dr.
Agawam, MA 01001
Amount: $115,200
Buyer: Saw Construction LLC
Seller: Household Finance Corp. 2
Date: 03/14/14

34 Harvey Johnson Dr.
Agawam, MA 01001
Amount: $179,000
Buyer: Raymond Lapointe
Seller: Richard L. Begin
Date: 03/21/14

92 Herbert P. Almgren Dr.
Agawam, MA 01001
Amount: $1,500,000
Buyer: Atlantic Fasteners Co Inc.
Seller: Renz LLC
Date: 03/14/14

69 Lealand Ave.
Agawam, MA 01001
Amount: $217,000
Buyer: Joan M. Linnehan
Seller: Thomas H. Casiello
Date: 03/14/14

24 Mill St.
Agawam, MA 01001
Amount: $190,000
Buyer: Laura G. Roe
Seller: Catchepaugh, Phyllis L., (Estate)
Date: 03/20/14

121 Parkedge Dr.
Agawam, MA 01030
Amount: $190,000
Buyer: Jeffrey E. Twining
Seller: Edmund S. Salva
Date: 03/10/14

12 Rising St.
Agawam, MA 01030
Amount: $280,000
Buyer: Christopher J. Foti
Seller: Ralph C. Gates
Date: 03/12/14

BRIMFIELD

122 Haynes Hill Road
Brimfield, MA 01010
Amount: $240,000
Buyer: Sandra J. Miller-Leblanc
Seller: Joseph M. Renaud
Date: 03/14/14

144 Paige Hill Road
Brimfield, MA 01010
Amount: $226,500
Buyer: Jon Fagerstrom
Seller: FHLM
Date: 03/20/14

CHICOPEE

9 Canal St.
Chicopee, MA 01013
Amount: $120,000
Buyer: Thomas E. McMahon
Seller: Charles S. Szczur
Date: 03/12/14

35 Dorrance St.
Chicopee, MA 01013
Amount: $135,000
Buyer: Susan M. Gagnon
Seller: Robert R. Baran
Date: 03/13/14

102 Edward St.
Chicopee, MA 01020
Amount: $249,900
Buyer: Ian S. Mercer
Seller: Premier Home Builders Inc.
Date: 03/11/14

364 Grattan St.
Chicopee, MA 01020
Amount: $166,500
Buyer: Milena S. Sebastiao
Seller: Nicholas M. Butman
Date: 03/17/14

25 Hafey St.
Chicopee, MA 01013
Amount: $154,900
Buyer: Amanda J. Nowak
Seller: Marcelle M. Rudek
Date: 03/21/14

114 Hendrick St.
Chicopee, MA 01020
Amount: $120,000
Seller: Joyce E. Morissette
Date: 03/14/14

38 Hyde Ave.
Chicopee, MA 01020
Amount: $185,000
Buyer: Frank A. Germain
Seller: John F. Ciesla
Date: 03/21/14

3 Sherwood St.
Chicopee, MA 01013
Amount: $151,000
Buyer: Sarah D. Chivas
Seller: David J. Beaudry
Date: 03/14/14

447 Springfield St.
Chicopee, MA 01013
Amount: $560,000
Buyer: Aura LLC
Seller: Carol A. Balakier
Date: 03/11/14

EAST LONGMEADOW

76 Admiral St.
East Longmeadow, MA 01028
Amount: $165,000
Buyer: Daniel Kurowski
Seller: Mazza, Antonette J., (Estate)
Date: 03/21/14

Lee St.
East Longmeadow, MA 01028
Amount: $270,000
Buyer: Tennessee Jed RT
Seller: Goldstein, Marie L., (Estate)
Date: 03/19/14

267 Parker St.
East Longmeadow, MA 01028
Amount: $165,000
Buyer: Marada LLC
Seller: Falvo, Daniel D., (Estate)
Date: 03/13/14

HOLLAND

8 Collette Dr.
Holland, MA 01521
Amount: $285,000
Buyer: Robert C. St.Jacques
Seller: Walter H. Gedney
Date: 03/14/14

HOLYOKE

25 Fenton St.
Holyoke, MA 01040
Amount: $150,000
Buyer: Logan M. Greaney
Seller: Lisa Little-Jennings
Date: 03/21/14

366 High St.
Holyoke, MA 01040
Amount: $180,000
Buyer: Angelo Della Ripa
Seller: Bayview Loan Service LLC
Date: 03/17/14

61 Norwood Terrace
Holyoke, MA 01040
Amount: $174,000
Buyer: Sandra E. Blaney
Seller: Robert W. Greaves
Date: 03/21/14

LONGMEADOW

178 Bliss Road
Longmeadow, MA 01106
Amount: $185,450
Buyer: Christine E. Callahan
Seller: John F. Staszko
Date: 03/17/14

1657 Longmeadow St.
Longmeadow, MA 01106
Amount: $430,000
Buyer: Kristen S. Shejen
Seller: Richard J. Kane
Date: 03/14/14

734 Longmeadow St.
Longmeadow, MA 01106
Amount: $920,000
Buyer: JP Morgan Chase Bank
Seller: Linda J. Polep
Date: 03/10/14

75 Rugby Road
Longmeadow, MA 01106
Amount: $535,000
Buyer: Kara M. Ryczek
Seller: Thomas J. Haller
Date: 03/12/14

52 South Park Ave.
Longmeadow, MA 01106
Amount: $280,000
Buyer: Penny E. Dugan
Seller: Fritz R. Schmidt
Date: 03/18/14

120 Warren Terrace
Longmeadow, MA 01106
Amount: $232,000
Buyer: Christine E. Anglehart
Seller: Roxann W. Sale
Date: 03/21/14

LUDLOW

37 White St.
Ludlow, MA 01056
Amount: $155,000
Buyer: Nickolas Linna
Seller: Carole A. Devine
Date: 03/10/14

MONSON

26 Childs Road
Monson, MA 01057
Amount: $374,900
Buyer: Grant W. Hamilton
Seller: Justin Haggerty
Date: 03/18/14

PALMER

2230 Main St.
Palmer, MA 01080
Amount: $275,000
Buyer: Crossway Christian Church
Seller: Roman Catholic Bishop of Springfield
Date: 03/21/14

3027 Thorndike St.
Palmer, MA 01069
Amount: $200,000
Buyer: Sean D. Genereux
Seller: Mark Jackson
Date: 03/13/14

SPRINGFIELD

18 Claremont St.
Springfield, MA 01108
Amount: $115,000
Buyer: Jose I. Toledo
Seller: Devon Boreland
Date: 03/19/14

72 East Allen Ridge Road
Springfield, MA 01118
Amount: $126,000
Buyer: Terese M. Chenier
Seller: Roland R. Menard
Date: 03/21/14

63 Eleanor Road
Springfield, MA 01108
Amount: $143,000
Buyer: Damaris D. Marmolejo
Seller: City Joe LLC
Date: 03/12/14

204 Forest Park Ave.
Springfield, MA 01108
Amount: $200,000
Buyer: Trevor H. Agnitti
Seller: George J. Kelly
Date: 03/21/14

16 Haumont Terrace
Springfield, MA 01104
Amount: $131,869
Buyer: FNMA
Seller: Maurice Polite
Date: 03/14/14

35 Healey St.
Springfield, MA 01151
Amount: $163,000
Buyer: Thomas J. Gerrity
Seller: Peter S. Slivka
Date: 03/18/14

19 Leroy Place
Springfield, MA 01104
Amount: $117,500
Buyer: Jose Rodriguez
Seller: Theresa Kwatowski
Date: 03/19/14

357 Liberty St.
Springfield, MA 01104
Amount: $650,000
Buyer: 401 Liberty Street LLC
Seller: Gleason Siterly LLC
Date: 03/11/14

60 Martone Place
Springfield, MA 01109
Amount: $430,000
Buyer: Martone Place LLC
Seller: Ryanne Realty LLC
Date: 03/17/14

182 Mazarin St.
Springfield, MA 01151
Amount: $204,900
Buyer: James Mugwanja
Seller: Joseph A. Cretella
Date: 03/13/14

N/A
Springfield, MA 01109
Amount: $139,900
Buyer: Crystal D. Hudson
Seller: Russell A. Thompson
Date: 03/12/14

65 Peekskill Ave.
Springfield, MA 01129
Amount: $147,000
Buyer: Carolyn M. Burke
Seller: Judith A. Brown
Date: 03/12/14

34 Redden St.
Springfield, MA 01119
Amount: $142,000
Buyer: Cynthia L. Anderson
Seller: Mitchell T. Taylor
Date: 03/20/14

116 Roosevelt Ave.
Springfield, MA 01118
Amount: $137,500
Buyer: Caroline Keady
Seller: Jessica L. Rivers
Date: 03/13/14

100 Savoy Ave.
Springfield, MA 01104
Amount: $147,000
Buyer: Manuel Mantilla
Seller: John P. Bechard
Date: 03/14/14

130 Timothy Circle
Springfield, MA 01119
Amount: $155,000
Buyer: Michael A. Johnson
Seller: Marcel Daigle
Date: 03/21/14

80 Vail St.
Springfield, MA 01118
Amount: $171,900
Buyer: Edgar A. Gonzalez
Seller: Lauralee Routier
Date: 03/21/14

SOUTHWICK

198 Hillside Road
Southwick, MA 01077
Amount: $357,500
Buyer: Hector E. Garcia
Seller: Stephen Iczkowski
Date: 03/21/14

96 Mort Vining Road
Southwick, MA 01077
Amount: $375,000
Buyer: Peter M. Gallant
Seller: Joseph A. Gallant
Date: 03/14/14

WALES

8 Sizer Dr.
Wales, MA 01081
Amount: $181,000
Buyer: Erica T. Enos
Seller: Gerald F. Hebert
Date: 03/11/14

WESTFIELD

33 Bates Road
Westfield, MA 01085
Amount: $227,000
Buyer: Gladys M. Szenda
Seller: Brian P. Shea
Date: 03/10/14

48 Broad St.
Westfield, MA 01085
Amount: $165,000
Buyer: Domus Inc.
Seller: American National Red Cross
Date: 03/10/14

183 Dry Bridge Road
Westfield, MA 01085
Amount: $178,000
Buyer: City Of Westfield
Seller: Albert J. Szenda
Date: 03/10/14

139 Fowler Road
Westfield, MA 01085
Amount: $310,000
Buyer: Roxanne N. Cryankowski
Seller: L. C. Rhodes
Date: 03/14/14

68 Governor Dr.
Westfield, MA 01085
Amount: $183,000
Buyer: Svetlana Chernoyvan
Seller: Robert T. Strong
Date: 03/14/14

55 Loomis Ave.
Westfield, MA 01085
Amount: $155,000
Buyer: Anthony V. Ascolillo
Seller: Anthony J. Andrews
Date: 03/12/14

14 Lowell Ave.
Westfield, MA 01085
Amount: $228,000
Buyer: Peter A. Dehey
Seller: Dana Kiendzior
Date: 03/14/14

32 Mill St.
Westfield, MA 01085
Amount: $195,000
Buyer: Daniel P. Valeri
Seller: Michael J. Cyrankowski
Date: 03/14/14

284 Paper Mill Road
Westfield, MA 01085
Amount: $160,000
Buyer: Jack R. Davis
Seller: Niranjan Sampat
Date: 03/14/14

28 Riverside Dr.
Westfield, MA 01085
Amount: $116,666
Buyer: Elaine M. Chrzanowski
Seller: Chrzanowski, Katharina, (Estate)
Date: 03/19/14

66 Westfield Industrial Park
Westfield, MA 01085
Amount: $223,020
Buyer: Tomar Sales LLC
Seller: Ashland Inc.
Date: 03/13/14

74 Woodcliff Dr.
Westfield, MA 01085
Amount: $282,000
Buyer: Sean P. Ritter
Seller: Deborah Miles
Date: 03/18/14

WILBRAHAM

3096 Boston Road
Wilbraham, MA 01095
Amount: $183,500
Buyer: Christian B. Colon
Seller: Edwin Bones
Date: 03/21/14

5 Carla Lane
Wilbraham, MA 01095
Amount: $389,000
Buyer: Justin D. Newman
Seller: AC Homebuilding LLC
Date: 03/17/14

36 Old Boston Road
Wilbraham, MA 01095
Amount: $159,000
Buyer: Karen L. Madden
Seller: Deborah A. Ordynowicz
Date: 03/14/14

WEST SPRINGFIELD

89 Circle Dr.
West Springfield, MA 01089
Amount: $199,900
Buyer: Joyce L. Korona
Seller: Jonathan E. Sady
Date: 03/18/14

557 Dewey St.
West Springfield, MA 01089
Amount: $205,500
Buyer: Nathaniel A. Martin
Seller: Joseph R. Cotton
Date: 03/14/14

17 Fabyan St.
West Springfield, MA 01089
Amount: $152,500
Buyer: Lori J. Lusnia
Seller: Maureen A. Sullivan
Date: 03/17/14

86 Forest Ridge Road
West Springfield, MA 01089
Amount: $425,000
Buyer: Demetrios N. Panteleakis
Seller: Hector E. Garcia
Date: 03/21/14

91 Garden St.
West Springfield, MA 01089
Amount: $152,000
Buyer: Carol Maki
Seller: Park St. Development LLC
Date: 03/12/14

36 Maple Terrace
West Springfield, MA 01089
Amount: $135,000
Buyer: MRMM TR
Seller: Patricia A. Conway
Date: 03/14/14

60 Piper Cross Road
West Springfield, MA 01089
Amount: $137,900
Buyer: Michael P. Czechowski
Seller: Nicholas W. Vooys
Date: 03/14/14

104 West Calvin St.
West Springfield, MA 01089
Amount: $188,000
Buyer: Pamela J. Callahan
Seller: Donald E. Wright
Date: 03/14/14

HAMPSHIRE COUNTY

AMHERST

73 Cherry Lane
Amherst, MA 01002
Amount: $308,000
Buyer: Ryan Morley
Seller: Myung-Ro Lee
Date: 03/14/14

15 Fisher St.
Amherst, MA 01002
Amount: $291,000
Buyer: Scott M. Paul
Seller: Benjamin D. Wells-Tolley
Date: 03/11/14

BELCHERTOWN

12 Ledgewood Dr.
Belchertown, MA 01007
Amount: $261,500
Buyer: Thomas R. Scott
Seller: Property Enhancement LLC
Date: 03/18/14

75 Mountain View Dr.
Belchertown, MA 01007
Amount: $364,000
Buyer: Corey Loranger
Seller: John E. Taras
Date: 03/21/14

51 North Main St.
Belchertown, MA 01007
Amount: $144,500
Buyer: Nelson Z. Eusebio
Seller: Fred J. Wang
Date: 03/10/14

85 North Main St.
Belchertown, MA 01007
Amount: $181,000
Buyer: Mary L. Macintyre
Seller: DAG Real Estate Dev. Inc.
Date: 03/21/14

36 Oasis St.
Belchertown, MA 01007
Amount: $800,000
Buyer: Brian Hampson
Seller: Gregory E. Pyles
Date: 03/11/14

15 Pine St.
Belchertown, MA 01007
Amount: $299,900
Buyer: Brendan M. Sullivan
Seller: David E. Cote
Date: 03/18/14

EASTHAMPTON

26 Gula Dr.
Easthampton, MA 01027
Amount: $210,000
Buyer: Kevin K. Blinn
Seller: Russell H. Phillips
Date: 03/21/14

27 Holyoke St.
Easthampton, MA 01027
Amount: $193,000
Buyer: Nationstar Mortgage LLC
Seller: Linda S. Payson
Date: 03/18/14

2 Jessie Lane
Easthampton, MA 01027
Amount: $150,000
Buyer: Rainbow Properties LLC
Seller: Kelly I. Savoie
Date: 03/14/14

GOSHEN

32 Fuller Road
Goshen, MA 01032
Amount: $173,000
Buyer: Micharl R. Secor
Seller: Bryan L. Clark
Date: 03/11/14

GRANBY

508 East State St.
Granby, MA 01033
Amount: $192,500
Buyer: Matthew Loomis
Seller: Michael J. Konetzny
Date: 03/21/14

HATFIELD

91 Cronin Hill Road
Hatfield, MA 01038
Amount: $382,500
Buyer: Benjamin H. Heckscher
Seller: Amy S. Johnson
Date: 03/13/14

HUNTINGTON

3 Harlow Clark Road
Huntington, MA 01050
Amount: $292,500
Buyer: Laurel A. Raffetto
Seller: Sean P. Ritter
Date: 03/18/14

NORTHAMPTON

Audubon Road
Northampton, MA 01060
Amount: $200,000
Buyer: Elizabeth Vizentin
Seller: Jane Hill
Date: 03/14/14

71 Forest Glen Dr.
Northampton, MA 01062
Amount: $180,000
Buyer: Christopher A. Haynes
Seller: John P. Tobin
Date: 03/14/14

SOUTH HADLEY

24 Kimberly Dr.
South Hadley, MA 01075
Amount: $249,900
Buyer: Todd X. Tobin
Seller: US Bank NA
Date: 03/21/14

SOUTHAMPTON

8 Bluemer Road
Southampton, MA 01073
Amount: $169,000
Buyer: Anne E. Chapdelaine
Seller: FNMA
Date: 03/21/14

156 East St.
Southampton, MA 01073
Amount: $396,000
Buyer: Brendan P. Fuller
Seller: Bellinger Construction Inc.
Date: 03/21/14

147 Russellville Road
Southampton, MA 01073
Amount: $327,000
Buyer: Michael S. Ingraham
Seller: Pioneer Valley Redevelopment LLC
Date: 03/18/14

WARE

53 Babcock Tavern Road
Ware, MA 01082
Amount: $238,960
Buyer: Zachary Czaplicki
Seller: Mark A. Dicaire
Date: 03/20/14

34 Greenwich Plains Road
Ware, MA 01082
Amount: $172,000
Buyer: Gregory Foucher
Seller: Benjamin Mazzei
Date: 03/11/14

277 Old Belchertown Road
Ware, MA 01082
Amount: $273,000
Buyer: Michael J. Konetzny
Seller: Marylynne Macintyre
Date: 03/21/14

WESTHAMPTON

46 Main Road
Westhampton, MA 01027
Amount: $190,000
Buyer: Robert W. Fondakowski
Seller: Patricia E. Patenaude
Date: 03/21/14

WILLIAMSBURG

21 Village Hill Road
Williamsburg, MA 01096
Amount: $230,263
Buyer: Mario Cohn-Haft
Date: 03/20/14

Company Notebook Departments

Rick’s Auto Body Supports Link to Libraries
SPRINGFIELD — Rick’s Auto Body in Springfield recently became the latest Link to Libraries Business Book Link sponsor, with its support and contribution of more than 300 new books each year to the Baystate Academy Charter School on Franklin Street in Springfield. “Rick’s Auto Body has stepped up to offer much-needed resources and support to this school,” said Susan Landry, director of Business Book Link. “We’re honored by their support and advocacy to the Link to Libraries program. These students will be supplied with books of all genres for their school library and for their own home library throughout the next three years.” Since its inception in 2008, Link to Libraries has donated more than 225,000 new books to Western Mass. schools, nonprofits, and individuals. For more information on Link to Libraries and its childhood-literacy programs, contact (413) 224-1031 or visit www.linktolibraries.org.

ESB Gives $10,000 to Center for Health Education at HCC
EASTHAMPTON — Matthew Sosik, president and CEO of Easthampton Savings Bank, announced that the bank has made a $10,000 contribution to the Holyoke Community College Foundation for the Center for Health Education. When it opens, the facility will be equipped with sophisticated patient simulators, ranging from maternity and newborn to pediatric and geriatric, in support of nursing education. “The center will significantly expand the college’s nursing and radiologic technology programs, further allowing us to better serve the community,” said Erica Broman, vice president of institutional development and executive director of the Holyoke Community College Foundation. “It will also support the educational needs of the region through partnerships with other community colleges, local agencies, medical facilities, and K-12 schools in the region.” Added Sosik, “building healthy communities starts with education and reliable resources. An investment in this facility is an investment in our communities’ future.” Holyoke Community College will also use the classrooms in the center for outreach programs that will provide free and low-cost health-education programs for residents of Holyoke, Easthampton, and surrounding communities.

HealthSouth Opens Facility at Ludlow Mills
LUDLOW — HealthSouth Rehabilitation Hospital of Western Mass. recently celebrated its grand opening at Ludlow Mills. The $28.5 million facility consists of 53 beds and offers all private rooms. It provides rehabilitative care to patients who are recovering from stroke and other neurological disorders, brain and spinal cord injuries, amputation, and orthopedic, cardiac, and pulmonary conditions. At 74,500 square feet, HealthSouth used more than 100,000 recycled bricks and planed wooden beams from old mill buildings. The facility is part of the Ludlow Mills redevelopment project being undertaken by the Westmass Area Redevelopment Corp. The new HealthSouth is a LEED (Leadership in Energy and Environmental Design) Silver-certified hospital, signifying that it meets and exceeds established green-building criteria.

Briefcase Departments

Report Details State’s Healthcare Costs, Access
BOSTON — The Massachusetts healthcare reform law of 2006 set in motion a number of important changes to the healthcare system, which have affected Massachusetts residents, businesses, healthcare providers, and others. Since 2006, the Massachusetts Health Reform Survey (MHRS) has been an important means of monitoring and understanding these impacts. The most recent report, conducted in the fall of 2012, just after passage of the state’s healthcare cost-containment law, brings both good news and signs that warrant concern. As with previous versions of the MHRS, the just-released results of the 2012 survey provide promising evidence that the insurance provisions of the Affordable Care Act, which were modeled after the 2006 Massachusetts law, will improve coverage and access across the nation. However, the 2012 survey also shows that healthcare costs continue to be a burden for many. Massachusetts continues to have the highest rate of insurance coverage for non-elderly adults of any state, 94.6%. This is a significant improvement over 2006, when 85.9% of non-elderly adults had insurance, and much higher than the current national level of 79.7%. In addition, gaps in coverage have lessened: 88% of adults in Massachusetts reported being covered for the entire year, much higher than the national level of just under 75%. The proportion of people in Massachusetts who are “persistently uninsured” has been cut by nearly three-quarters, falling from 9.3% in 2006 to 2.7% in 2012. The survey indicates that respondents are generally satisfied with their healthcare coverage, with about two-thirds rating their coverage as very good or excellent on the range of services, choice of providers, and quality of care, up more than 10% from pre-reform. Access to care is also is very good; nearly nine in 10 respondents reported having a place, other than the emergency room, to go to when they are sick or need advice about their health. This is higher than national estimates for this measure, which top off at around 80%. Use of physician services is also higher in Massachusetts than it is nationally. Eight in 10 non-elderly adults reported having visited a doctor in the past 12 months, compared with 63% nationally. On the issue of affordability, more than 40% of non-elderly adults reported that healthcare costs had been a problem for them and their families over the previous year, including 37.1% who experienced problems with healthcare spending and 16.4% who reported going without needed care because of cost. Having health-insurance coverage did not eliminate cost concerns, as 38.7% of those who were insured for the full year reported that they had problems with healthcare spending. One reason the burden of healthcare costs has not diminished with rising levels of coverage is the continuing trend among employers to shift costs onto workers and their families, such as through high-deductible plans.

Massachusetts Ranks High in Spending Transparency
BOSTON — Massachusetts received an A– grade in government spending transparency according to “Following the Money 2014: How the 50 States Rate in Providing Online Access to Government Spending Data,” the fifth annual report of its kind by the Massachusetts Public Interest Research Group (MASSPIRG). “We have worked hard to make state government more transparent for taxpayers, and this superb grade from MASSPIRG reflects that,” said Secretary of Administration and Finance Glen Shor. Massachusetts came in at the top of the nation with a grade of 91.5, maintaining it’s A– rating for the third year in a row despite the increasing difficulty of the annual survey as technology improves and consumer expectations rise. The MASSPIRG report designates Massachusetts as a ‘leading state’ in progress toward improved online spending transparency, allowing ordinary citizens to find information through easy-to-use features. The report applauds Massachusetts for increasing transparency by awarding more than $300,000 in grants to six cities to post their spending information online, and planning to help 20 cities post their spending information online by January 2015; posting information on state contracts and bidding opportunities through the state’s checkbook-level procurement website, saving the state $3 million by eliminating paper, postage, and printing costs associated with information requests by state agencies and paperwork from vendors; and improving the state’s transparency website by publishing a report on the Economic Development Incentive Program, which provides recipient-specific details on jobs retained and created. “Given that our grading standards rise annually, earning an A– each year means Massachusetts has demonstrated a significant commitment toward transparency and is continually investing in improvements,” said Andrew Fish, program associate with the MASSPIRG Education Fund. “Gov. Patrick’s commitment to increasing disclosure of the state’s finances allows the public to see how their tax dollars are being invested, promoting both efficiency and accountability.” Patrick’s FY 2015 budget, which was published in a program-based manner and added performance data to the state budget for the first time, aimed to make more spending and performance data available to the public. To read the full report, visit www.masspirg.org.

DevelopSpringfield Issues 1095 Main Street Grant
SPRINGFIELD — DevelopSpringfield announced that it has awarded a $20,000 grant for façade improvements to 1095 Main St., property owned by 1095 Main Street Irrevocable Trust. Building tenants include Square One Family Center and Santos Family Chiropractic. The grant is made possible under DevelopSpringfield’s Corridor Storefront Improvement Program, which provides grants of up to $10,000 per storefront for exterior improvements to first-floor businesses located on State and Main streets in Springfield. The funds were used to revitalize and repair the existing façade and included new windows, doors, and signage. The grant is supporting a substantial investment for improvements to the building by the property owner. “This project represents well over $100,000 in capital improvements to the façade of this building,” said Ralph Capua of 1095 Main Street Irrevocable Trust. “It’s an example of our commitment to bringing business back to the South End, and allows for additional leasing opportunities for prospective business owners.” The project shows a strong commitment to revitalization Springfield’s South End, an area devastated by the June 2011 tornado. Improvements to this structure made it possible for Square One, which lost its site after the tornado and was further displaced by the downtown natural-gas explosion in November 2012, to find a new home. The Square One Family Center celebrated the opening of its 1095 Main St. facility last September.

Departments People on the Move

Holyoke-based PeoplesBankDonna Bliznak Donna Bliznak[/caption]• Donna Bliznak has been promoted to First Vice President, Commercial Lending. Bliznak possesses more than 40 years of financial and banking experience. She joined the bank in 1990 as Assistant Vice President, Commercial Lending, and was later promoted to Vice President, Lending. She holds an MBA and a bachelor’s degree from UMass Amherst, as well as an associate’s degree from Holyoke Community College. She serves on the board of directors for the Stavros Center for Independent Living and the Northampton Chamber of Commerce;



Susan Wilson

Susan Wilson

Susan Wilson has been promoted to First Vice President, Corporate Responsibility. Wilson joined the bank in 1998 as Marketing Manager. Most recently, she served as Vice President, Corporate Responsibility, where she was the liaison between the bank and the community. She holds an MBA from Western New England University, a bachelor’s degree in business administration from Bryant University, and an associate’s degree from Bay Path College. She is a co-chair of the Western Massachusetts Funders Group and a member of the Capital Campaign Planning Committee, Associated Grant Makers, and the Grant Managers Network;
Donna Charette has been promoted to Vice President, Finance. Charette possesses more than 25 years of financial and banking experience. She joined the bank in 1989 and has served in several positions throughout her career, including most recently as Assistant Vice President, Finance. Charette is a graduate of the Massachusetts School of Financial Studies at Babson College. She also holds an asset liability certification;
Jeffry Kerr has been promoted to Vice President, Marketing. In this role, he will direct Retail Division marketing programs. Kerr possesses more than 25 years of banking and financial experience. He is instrumental in driving consumer acquisition and retention strategies. He holds a bachelor’s degree from the Massachusetts College of Liberal Arts;
Katherine St. Mary has been promoted to Vice President, Consumer Lending. St. Mary possesses more than 30 years of banking and financial experience. She joined the bank in 2005 as a Residential Mortgage Underwriter. St. Mary holds a bachelor’s degree in business administration from American International College and an associate’s degree from Holyoke Community College. She also graduated from the Massachusetts School for Financial Studies at Babson College;
Xiaolei Hua has been promoted to Assistant Vice President, Credit Officer. Hua joined the bank in 2006 as a Management Development Trainee and has served as Commercial Credit Officer and Project Management Officer. Hua holds a bachelor’s degree in business administration from UMass Amherst and is currently working toward a master’s degree from the university’s Isenberg School of Management. He is a board member at the Greater Springfield Habitat for Humanity;
Erinn Young has been promoted to Assistant Vice President, Branch Manager of the Longmeadow office. She possesses more than 17 years of financial and banking experience. Young holds a bachelor of administration degree in business executive management from Bay Path College. She is the director of Cancer Free Kids Inc. and a board member of the professional advisory board for Rachel’s Table. Young also serves as a committee member at the Young Professional Society of Greater Springfield and the East of the River Chamber of Commerce;
Annmarie Hurley has been promoted to Accounting Officer. Hurley possesses more than 20 years of banking and financial experience. Hurley joined the bank in 1993 and most recently held the position of Senior Staff Accountant. Hurley holds a bachelor’s degree from Westfield State University; and
David Williams

David Williams

David Williams has been appointed Mortgage Consultant. He will focus primarily on communities west of the Connecticut River, including Agawam, West Springfield, and Westfield. In his role, he will have a variety of mortgage options to offer customers, including refinancing and special first-time homebuyers’ programs. Williams brings more than 20 years of mortgage-lending experience to his new position, including serving as a Mortgage Origination Manager and Regional Mortgage Sales Manager at other financial institutions. Williams earned a bachelor’s degree from San Diego State University. He is an active member of the Realtor Assoc. of the Pioneer Valley.
•••••
Health New England announced that Susan O’Connor has been promoted to Director of Government Programs. O’Connor joined HNE in 2008 as a staff attorney. She was promoted to Assistant General Council in 2009 and in 2012 to the Director of Legal Services and Assistant General Counsel for Health New England. In her new role, she is responsible for directing the Medicare and Medicaid operations for Health New England. This includes the development of the Medicare and Medicaid business strategies, ensuring alignment with the strategic goals of the company. She will be also be responsible for leading the growth of both lines of business and overseeing operations related to the government programs. Prior to joining HNE in 2008, O’Connor was Director of Legal Affairs for the Pioneer Health Group. Before establishing her career in law, she served as Program Director for Families in Crisis, an organization dedicated to meeting the needs of offenders and their families. O’Connor graduated from Clark University with a bachelor’s degree in psychology, earned a master’s degree in social work from the University of Connecticut, and received her law degree from Western New England University. She is a member of the Massachusetts Bar Assoc. and the American Health Lawyers Assoc.
•••••
Rose Gage

Rose Gage

The Gray House announced that Rose Gage has joined the agency as its new Food Pantry and Thrift Store Program Director. Gage is responsible for all aspects of the food pantry and thrift store, including client services, volunteer management, donation/inventory coordination, quality control, and documentation. She will continue to build and maintain relationships with the Food Bank, Rachel’s Table, and numerous groups and organizations that host donation drives, along with individual donors. Gage worked at Western New England University from 2005 to 2011 and at Bridgewater State University as the Assistant Director for the Community Service Center since then. She earned her bachelor’s degree in clinical psychology from Marywood University in Scranton, Penn. in 1997. In 1999, she earned a master’s degree in Agency Counseling from the same institution. For 13 years, she worked in higher education, in the areas of residence life and civic engagement. The Gray House is a small, neighborhood human-service agency located at 22 Sheldon St. in the North End of Springfield. Its mission is to help neighbors facing hardships to meet their immediate and transitional needs by providing food, clothing, and educational services in a safe, positive environment.
•••••
Mariana Bolivar, an Assistant Professor of modern language at Massachusetts College of Liberal Arts (MCLA), has been elected to a three-year term as a regional delegate of the Modern Language Assoc. of America’s (MLA) delegate assembly. Founded in 1883 to strengthen the study and teaching of language and literature, the MLA serves as a platform for English and foreign-language teachers to share scholarly findings and teaching experiences. The association holds a yearly convention to discuss issues that are critical to these academic fields.

Sections Sports & Leisure
Crestview’s Owners Say the Turnaround Effort Is on Schedule

Dave Fleury

Dave Fleury says Crestview’s turnaround efforts are on schedule despite some tough economic conditions.

When Dave Fleury and several partners acquired Crestview Country Club in Agawam in early 2012, they did so with the expectation that it would probably take at least five years to complete a full turnaround of the once-proud, but at that time troubled, operation.

And as he talked about season three for the new ownership group, Fleury, whose title is managing partner, believes things are progressing right on schedule.

By that, he meant that there has been considerable progress made with the assignment to convert this historically and seriously private course into a semi-private operation with limited public play, but there’s still much work to be done.

For exhibit A, Fleury, the golf-course designer turned owner (although he still does design work) recalled some experiences at the recent Connecticut Golf Show, where he staffed the Crestview booth for the better part of two days.

“We were there to get the message out — ‘you can come and play Crestview,’” he recalled. “But probably eight out of 10 people didn’t know about Crestview, so we have to work harder to tell our story and make people aware.”

Meanwhile, membership has been slowly rising past the 200 mark, but is still a ways from the stated goal of 280, he said, noting that Crestview, like most other private clubs, has been challenged in this realm by a still-shaky economy and younger generations that are not as enamored with country club life as those that came before them.

But with these and other aspects of the multi-faceted challenge facing the new leadership group, Fleury is nothing if not optimistic. That’s because he believes he has the course, the setting, the quality of service, value, and, perhaps most importantly, the business model to meet and probably exceed those five-year expectations.

That model, of course, is the ‘semi-private’ configuration that blends a solid core of members with daily-fee play at specific times, especially weekdays.

“I believe that a well-run semi-private model, especially in this market, can work extremely well, and I think we’ve proven that here,” he said, adding that daily fee play increased last year after that inaugural season under the new structure, and the expectation is that it will continue to rise as more people understand that they can now play the course.

Overall, he said the needle is moving in the right direction due to a focus on the customer experience that is helping membership numbers increase, making Crestview the destination course that the ownership group envisioned.

“We’re quite happy with where we are — we’re basically where we thought we would be at this point,” said Fleury. “And in some ways, that’s amazing, because the market really hasn’t improved.”

For this issue and its broad look at the start of the new golf season, BusinessWest talked at length with Fleury about what’s been accomplished at Crestview and the work that remains.

Round Numbers

Like many area golf pros and course owners, Fleury is sensing a significant amount of pent-up demand, for lack of a better term, when it comes to the golfing public.

He said the brutal winter coupled with a longer-than-normal off-season — few people have played since well before Thanksgiving — have many left champing at the bit to get back on the first tee. “People have cabin fever … they’re ready,” he said.

Fleury believes that strong attendance at both the Connecticut and Western Mass. golf shows (Crestview exhibited at both) provides evidence of this sentiment, as does the large number of people who have driven to Crestview’s hilltop parking lot over the past few weeks for status reports on snow meltage and signs that the course would soon be opening.

If these unscientific measures are indicative of a solid start to the year — and if Mother Nature cooperates, something she hasn’t done lately or much at all for the past three years — then Fleury believes Crestview can take some larger strides when it comes to the numbers set out in the business plan just over two years ago.

Looking back over the past 25 months or so, Fleury said his group’s work to reposition and reinvigorate Crestview has been a labor of love — one defined by conservative projections and large doses of realism.

“If you know golf, you don’t get into something like this thinking there’s a million dollars to be made tomorrow — that’s certainly not the case,” he told BusinessWest. “To own a golf course and to run a golf course is a daunting task, and in this economy, it’s even more so.

“But for us, it still comes back to the fact that this property is effectively home,” he went on. “To be able to take it, resurrect it in a sense, and reposition it, and see the response from the community, has been great. It’s a lot of work, but the rewards are right in front of you when you see people come out and enjoy themselves.”

By ‘home,’ Fleury meant that Crestview has long had a place in his life. He grew up behind the second green, caddied there as teenager, and had his wedding reception there in 2000. When he found out the course was for sale, he led a determined effort to acquire it, despite the shaky financial ground it was on.

The blueprint for the turnaround was fairly simple: convert the club to a semi-private facility, and then fully leverage the facility’s many amenities and strong track record — it hosted an LPGA event, the Friendly’s Classic, for three years — to achieve growth with both membership and daily-fee play.

And, as he said at the top, progress has been achieved, but it’s been a slow, steady climb, with much of the hill still ahead. That’s because this turnaround is taking place during a challenging time for all golf operations.

The battle plan has been — and will continue to be — to market Crestview as a facility with a private feel that the public can play, and then deliver on that promise.

Fleury isn’t worried about the second part of the equation, and to explain why, he made early and frequent use of the word ‘value,’ as it pertains to members and daily-fee players who make their way past the gate just off Shoemaker Lane.

With the latter, a key part of the equation is price, said Fleury, adding that the $49 greens fee for weekdays and $59 for weekends (carts are extra) positions the club above most other public courses, but well below many other semi-private facilities.

But value comes in other forms, including access — whenever members don’t reserve times, those slots are made available to the public — as well as what is generally considered one of the best-conditioned courses in the region and one of the largest practice facilities.

“Our business model from day one has been to offer a high-end product for a great value,” he said. “Crestview has always been a high-end product — there’s a reason the LPGA was here for three years; the facilities here are grand.”

And with members, value comes in the form of customizing packages so that those using them — be it an individual focused only on golf or a family using the pool, tennis courts, and fitness facility — say they get their money’s worth, which is often an a elusive phrase when it comes to club membership.

“We want to make it so that, when the year is over, people are not saying, ‘I paid all this money, and I never used it,” Fleury explained. “That’s why we design our membership packages to what we called tailored programs, so people can design their own membership and personalize it to their needs. This allows them to feel in control.”

That’s a sensation that those in the industry rarely, if ever, get to experience, he went on, adding that there are so many things that are simply out of the control of club owners and pros.

That list includes everything from the weather to the economy to simple geography.

“Crestview has always struggled with its location,” Fleury explained. “It’s only 10 minutes from Longmeadow, but with that river, it seems like East and West Berlin. And it’s only three minutes from Connecticut, but you have that boundary, which some people don’t cross.”

Fleury can’t move the course, but he can, and will, continue his work to make the river and the state line less-formidable psychological barriers.

And he’ll continue to put his energies toward those things he can control, such as building awareness concerning Crestview and its new model, and that hard focus on value that he mentioned repeatedly.

Finishing Whole

Looking ahead, Fleury says he’s optimistic but also realistic about 2014 and beyond. The golf industry hasn’t fully recovered from the recession, and ‘flat’ is the word almost everyone in this business uses to describe its current state.

But overall, he believes the club is on the right course and on schedule with its turnaround efforts.

“You had to figure that it would take at least five years to know what its true potential was and to work the problem,” he said. “You had to be able to come in here with enough knowledge to change what needed to be changed, reduce costs without sacrificing quality, set a course, and stay on that course. And we’ve done all that.”


George O’Brien can be reached at [email protected]

Opinion
Time to Think About Summer — and Jobs

The calendar declares that it is only April. Spring is just beginning, and a brutal winter is thankfully in the past tense, but barely.

Still, it’s time to talk about summer and, more specifically, summer jobs for young people.

Some of the early projections for the numbers of jobs that will open up for those in high school and college are not particularly promising, and this is not surprising. While the recession was declared officially over roughly five years ago, it never really ended in this region, and many companies remain wary about making large investments — and new hiring certainly falls into that category.

Meanwhile, in this environment, where jobs are scarce and unemployment rates, while somewhat lower, remain high, many low-end, entry-level jobs are being taken by older individuals who are simply desperate to re-enter the workforce.

But the need to create jobs for young people and enable them to experience everything that summer employment brings — from the paycheck to the ability to work as part of a team, to the benefits of being around and learning from older people — will hopefully override concerns about adding some payroll for the summer months and create some opportunities.

In Boston, Mayor Martin Walsh — in an effort to continue, if not improve upon, the strong track record of his predecessor, Tom Menino, for spurring businesses to bring on summer help — has issued what amounts to a stern challenge to companies there to create some jobs. Indeed, his goal is to surpass Menino’s record of putting 10,000 teenagers to work, and the new target is 12,000.

The same type of call to arms is needed here.

The Regional Employment Board of Hampden County has officially launched its summer jobs program — an initiative that asks companies to add to their staffs or donate money so that positions can be created at area nonprofits — and other workforce-related organizations are doing the same.

We strongly advise area business owners to heed these requests and put some young people to work. There are benefits for these youngsters, the businesses themselves, and the region as a whole.

As we said, individuals get to put some money in their pockets, but they also have the opportunity to gain some maturity by absorbing the responsibilities that come with a job — be it at Friendly’s, Six Flags, MassMutual, or a local park or swimming pool. Meanwhile, these young people could be exposed to fields, or career paths, that they might not have considered before, such as the broad realm of healthcare.

As for the businesses, they’re introducing themselves to potential future employees and, at the same time, getting an infusion of youth — and young ideas — into their organizations.

And the region benefits because, ultimately, its workforce becomes larger and more versatile, something it will need to be if it is to attract new jobs across a number of sectors.

Yes, it’s only April. The Red Sox have just started playing, and many area golf courses aren’t even open. Flowers won’t be blooming for several more weeks. But it’s time to start thinking about summer and adding a summer job — or two, or three.

Times remain tough, the economy is still an issue, and many companies still lack the confidence for big expenditures. But summer jobs are investments — in young people and this region as a whole — and we hope area business owners can be inspired to make them.

Landscape Design Sections
Demand Grows for Low-maintenance Backyard Sanctuaries

Rick Miller

Rick Miller, president of R.J.M. Landscaping

When Cathy Hartley attended the 20th annual Four Chamber Table Top Expo and Business Networking Event last month at the Log Cabin Banquet and Meeting House in Holyoke, she heard the same sentiment expressed repeatedly.

“People said they were tired of winter; they are starved for warm weather and fresh air and wanted to talk about gardening and projects outside,” recalled the wife of Dan Hartley of Hartley Bros. Landscaping Inc. in Westfield, who works in the business.

Dave Graziano of Graziano Gardens in East Longmeadow also believes that people are unusually eager to enjoy the warm weather they hope is soon to come. “The winter seemed so long. There was a lot of snow, and many people have cabin fever,” he said. “They want to get outside, work in their yards, and plan new projects, which may bring an increase in business.”

His brother, Mark Graziano, added that demand for custom-designed outdoor living spaces has increased in recent years. “People are sitting outside, entertaining, and enjoying their property. They’re spending money on their yards instead of moving,” he told BusinessWest.

They’re also looking for creative designs that reflect their taste and personality.

“People don’t want a typical deck or patio anymore — they want something different; they want to make their yards into an entertainment space with a seating area, bar, and firepit,” said Dan Hartley. “Some even have pergolas built so the area looks like an outside living room. They put their big-screen TVs outside and have low-voltage lighting installed around the steps.”

The trend has led to an upswing in the landscape-design business, and local businesses say the spring and summer seasons look promising. In fact, Rick Miller is already booked until June.

“I think we’ll be very busy based on what we have already scheduled and the calls that are coming in,” said the president of R.J.M. Landscaping in Westfield, adding that clients began contacting him in February. “But we’ll be backlogged because of the cold weather. We can’t work until the frost ends.”

Design work requested today ranges from removing old shrubs and replanting new ones to tearing down existing decks and replacing them with new materials; from creating patios made from pavers in a wide range of colors and shapes to transforming entire front and backyards into distinctive spaces. Many people choose to have the work done over several years, but fireplaces and firepits, sitting walls, outdoor kitchens, and unique plantings are in high demand. And although budgets vary, local experts say all jobs share two common denominators: the finished product must be low-maintenance and must be sustainable.

Dave, Chris, and Mark Graziano

Dave, Chris, and Mark Graziano (left to right) say people don’t want to spend their free time working on their yards.

“People don’t have the time to garden and don’t want to be a slave to their yard; they also want to go organic. They don’t want to use chemicals or plant anything that will have an insect problem. They want perfect plants,” said Chris Graziano, adding that new varieties of perennials, shrubs, and ornamental grasses, which require cutting only once a year, make it easy to meet the request.

For this issue and its focus on landscape design, BusinessWest takes a look at what has changed in this industry as well as some local projects that have transformed homeowners’ yards into restful retreats.

Sought-after Designs

Design plans often start with a place to entertain, and Miller said patios have increased in popularity in recent years. “Decking materials have come a long way, but you can do a lot more with natural stone and pavers in terms of flexibility and creativity.”

Mark Graziano added that patios are more permanent than decks, which don’t age well due to harsh New England weather. “People want to spend money on things that will last as long as possible,” he told BusinessWest.

But some homeowners do want to keep their decks. “Sometimes an existing deck has dried, splintered, and aged, and we have to remove the material and rebuild it,” Dave added, noting that they use composite materials that can be cleaned with a hose.

In addition, fencing is being replaced by plants, trees, and shrubs that don’t need to painted or repaired. “We do a lot of buffer plantings to create privacy, using a mix of evergreens, shade and ornamental trees, and flowering shrubs,” he said.

Dan Hartley said tall bushes and trees such as Little King River Birch, which grow to 15 or 20 feet, can be strategically placed to create the look and feel of a natural oasis. “You can create great scenery and cut down the noise from busy roads and glare from headlights with them.”

Dan and Cathy Hartley

Dan and Cathy Hartley say people are spending money to create attractive landscapes that allow them to relax and entertain in their yards.

Miller said the first step in designing a landscape is to ask the homeowner a series of questions, which include how the space will be used, how many people they expect to entertain, and how often they plan to use the area.

He typically presents the homeowner with several concepts, via blueprints or three-dimensional renderings. He said many clients request outdoor kitchens, which can be as simple as installing a built-in grill, or much more elaborate, with sinks, refrigerators, and storage space set into stonework beneath a pavilion or shingled roof.

“A lot depends on peoples’ budgets,” Miller said. “Some projects we’ve done have cost upwards of $50,000.”

The hottest feature, however, is fire. “Last year, every job we did had a firepit,” he noted. “Some clients opt for gas, but most prefer to burn wood. They like to hear it crackle and want to enjoy the sound of an old-fashioned fire.”

Cathy Hartley agreed. “Sitting and staring at flames is mesmerizing and relaxing,” she said.

Dan said many clients also request outdoor fireplaces. “We’ve built them with raised hearths and stone mantels, using concrete blocks or pavers in different colors. We’ve also done inlays with pavers that look like rugs in front of the fireplaces.”

In the past, many people wanted ponds installed in their yards. But Miller said the trend is diminishing. “We’ve removed ponds in the last few years because people are tired of the upkeep and maintenance they require.”

Still, water is soothing, and waterfalls that cascade into a bed of stone or bubble out of rocks have proven to be a viable alternative. “It all comes down to low maintenance. People don’t want to spend their time trimming bushes, weeding, or taking care of their yards,” he reiterated. “Most of what we put in is as low-maintenance as you can get.”

The concept even extends to plantings in front of a home and throughout the rest of the yard. Ornamental grasses in different colors and textures, dedicuous shrubs, evergreens, and a few perennials can create an interesting mix.

“We rarely do formal plantings with tightly trimmed shrubs that have to be constantly trimmed to maintain their shape,” Miller said. “Things have come a long way since the ’70s and ’80s.”

The use of pavers around pools is also more popular than concrete, due to the ease of repair if a pipe breaks, as well as the longevity of the product. “Plus, pavers also allow for more design possibilities, due to the variety of colors, textures, and bandings available,” he said.

Far Afield

Landscape designs sometimes include three-season rooms that lead to a patio. “The room becomes an extension of their home; people can sit outside, barbeque, and enjoy the sun, but if it gets too hot or buggy, they can move to the porch where there is shade and a fan,” Cathy Hartley said. “It offers homeowners the best of both worlds.”

But budgets are the trump card in determining what is done, and many homeowners are taking time to research possibilities before contacting a landscape designer.

“They’re spending their money wisely and are also spending more time thinking about what they want than they did four or five years ago,” Dan Hartley said.

A custom design can change the look of a home. Dan spent two years creating elements for a bungalow with a sloping yard built in the middle of a hay field. A retaining wall, trees, flowers, and perennials made it appear as if it was in the woods, and a native stone wall erected near the road added to the charm. “The wall looked like it had always been there,” he noted, adding that clients often have work done in stages because their ideas continue to evolve.

Mark Graziano said the younger generations are putting more focus on curb appeal. “They want their front yards to look nice.”

But although jobs are diverse and work may be plentiful, many landscapers in recent years have had to travel far afield to keep busy. “We go all over New England,” Miller said. “We were recently in the Berkshires, on the Vermont border, and in the eastern part of the state. Our work used to be more local, but in the past two years, we have to go farther to get it.”

Dan Hartley agreed. “We are definitely going farther west,” he said, adding that, since clients are more educated, more time is also required for the planning process.

His business has had its ups and downs in the last few years. “We had times where we were really busy, then would be slow for two weeks. But it leveled out during the past year, and I think this will be a really good year,” he said.

Cathy Hartley concurred. “We have a lot of clients who have already lined up work,” she said.

Chris Graziano said his company had a great fall, with jobs that included some large commercial projects. However, change has also occurred in that arena that involve environmental considerations.

“We’ve put in rain gardens to accommodate water runoff,” Mark Graziano said, citing an example.

The Grazianos take pride in the fact that one of the brothers is at every job site from start to finish. “But in the past two or three years, we’ve had to work a little harder to maintain the flow of business, and we are traveling farther and expanding our territory,” Mark said.

Sunny Forecast

Hartley Bros. will hold free demonstrations on April 26 that include how to properly install a patio and/or retaining walk, how to plant trees, and how to design container gardens.

But Dan, Cathy, and other landscapers say most homeowners want the work done for them and will line up for it. “People are really looking forward to spring, and there is a project that fits every budget,” Miller said.

The Grazianos agree. “People just want us to make their yards beautiful,” Chris said.

“Every house is different, and we like to get creative,” Dave added.

And with a growing array of hardscapes, low-maintenance plants, and new products, the options are endless, making it possible to design and build cozy, sustainable outdoor living spaces where people can relax, entertain, and enjoy the beauty of nature in their own backyards.

Landscape Design Sections
Ladies Landscaping Enjoys Steady Regional Growth

Ladies Landscaping

Women run the show and do most of the labor at Ladies Landscaping.

Candice Demers worked in real estate, but craved a change. And she loved being outside.

As it turned out, she was already helping two friends — Tiffany Brunelle and James Brink, who both worked for Mountain View Landscapes and Lawncare in Chicopee — do landscaping jobs for family members and friends on the side. They liked working together and decided to launch their own business.

“I realized that I really enjoyed doing that more than selling real estate,” she said, adding that the skills necessary for each career aren’t mutually exclusive. “I’ve always been a visual person — everything for me is very visual. When I sold real estate, I could walk into a house and picture it all redone and figure out what it would cost somebody to redo it. I took that with me — but now I can design very intricate patios, things like that.”

The three partners — Demers and Brunelle are currently co-owners of the South Hadley-based firm, while Brink still works for the company — named their venture Ladies Landscaping. And for good reason.

“It’s primarily women, and a couple of men; women are doing the actual labor,” Demers said. “Tiffany runs all the equipment — bobcats, excavators. And we hit the ground running.”

Perhaps surprisingly so. In their first year, 2007, the partners picked up numerous clients right away, and they’ve tripled their annual revenue since then.

“When we started, we didn’t have any money; we borrowed money from a friend to buy our first pickup truck, and we paid him back in one month,” Demers said. “From there, we just grew. We have five trucks, two bobcats, four trailers. It’s crazy.”

At its seasonal peak, the company employs about seven people, most of whom have been around from the beginning, or close to it.

“We do patios, fireplaces, retaining walls, sprinkler systems, plantings, fence installs, lawns — we’re capable of doing just about anything,” she said, adding that Amherst College is the company’s most consistent client, accounting for about one-third of its work. It also recently renovated the outdoor space at the Log Cabin Banquet and Meeting House in Holyoke. To stay busy in the winter, the crew typically flips a house. “They can do everything except plumbing and electrical. We also plow in the winter.”

Learning Curve

Demers took her new career seriously when she joined her partners in more than a side hobby. “They were both good at it — they were phenomenal — but when I became interested, I learned, I went to classes, just to get the structural things down, make sure I was doing everything correctly. I always had the visual part of it.”

So she has a particular satisfaction in seeing a job completed.

“For me, the best thing is the end result we get to see on a daily basis. Something as simple as going and pruning somebody’s shrubs, mulching beds — the difference from when we get there to when we leave eight hours later is substantial. Every day, we get to accomplish something we can actually see.”

Ladies Landscaping has one crew that does only construction and another that does only maintenance.

“The construction crew is always very busy, patio after patio after patio,” Demers said, adding that features like firepits and water structures have been, and remain, popular. And that scratches her creative itch. “I get excited when someone wants a waterfall — not for monetary reasons, but because building a waterfall comes completely from my mind. I can’t draw it; I can’t say this rock’s going to be here, and this rock’s going to be here. And every single one is different.”

Demers doesn’t do as much as labor as she used to, but she visits the company’s job sites constantly to make sure everything is proceeding smoothly. “I approach the job like I’m the homeowner — I check in the morning, then the afternoon, so I know what questions the homeowner may ask when they come home, and I can say, ‘yes, this will happen tomorrow, and everything is going to be fine.’

“I think that’s the difference with us,” she added. “Not just that we’re primarily women, but that I really will come onto every job. I might see something that could look even better than it was originally designed, and I’ll make a change for no other reason than the customer gets the best function and the best aesthetics in that space. That’s really the most important thing for me.”

Like other lansdscape-design firm owners, Demers has noticed a trend over the past decade toward people investing in their houses and yards, trying to create a getaway feel without having to leave home.

“People have lived in these houses 15 or 20 years, and they want to spruce things up, do a whole makeover,” she noted. “That’s probably my favorite thing to do — come in and do the whole thing, and a week and a half later, there’s a new lawn, a sprinkler system, new plantings, a new patio in back, and the whole house is kind of brought to life.”

That kind of transformation is worth it for a homeowner who might need several weekends to accomplish what professionals can do in a few days.

“A patio that may take someone a week takes us a day and a half,” she told BusinessWest. “The same crew has been working together for many years; they’re all paid exceptionally well, and they’re worth it. They work hard, and they’re all very skilled. Honestly, I feel like they could work anywhere. They’re fast, efficient, and then, at the same time, very detail-oriented.”

Lawn Order

Demers said she and Brunelle feel fortunate about how far Ladies Landscaping has come, noting that hardly felt the effects of the recent recession.

“At the same time, we work very hard to accomplish it, and we work for great clients. I can pick who we work for at this point; that’s how lucky we are.”

In addition to a commercial workload that’s dotted with repeat customers, like Amherst College, “we still do patios and residences constantly. We have a bunch lined up for the year.

“I feel like, if we keep doing good, quality work, we’re going to always be busy,” she added. “There have been so many points where I feel like, if I had four times the people working for me now, I could keep them all busy. But I’ll never do that. I feel like I’ll lose control of the quality. I see everything we do; I’m there every day, stopping by to check on everything.”

And she couldn’t be happier doing so.

“I couldn’t ever imaging myself sitting in an office job every day,” Demers said. “I want to be here, there, and everywhere.”


Joseph Bednar can be reached at  [email protected]

Briefcase Departments

North Adams Regional Hospital Closes
NORTH ADAMS — The board of trustees of Northern Berkshire Healthcare (NBH) approved a resolution late last month to close North Adams Regional Hospital (NARH), the Visiting Nurse Assoc. & Hospice of Northern Berkshire, and three medical practices owned by NBH. The decision was made in response to NBH’s worsening financial status. The organizations closed on March 28, but a court order kept the hospital Emergency Department open for the time being. “In the six years that I have been on the board, we have investigated every possible avenue and exhausted all options as we searched for a way to continue operating the hospital and its affiliates,” said Julia Bolton, board chair. “Board members, management, physicians, and employees have worked together with dedication and commitment to prevent this outcome. But now, given our finances and the daunting challenges that small rural community hospitals are facing in this healthcare environment, we can no longer continue.” More than 500 affected employees received layoff notices and assistance in filing for unemployment benefits. Northern Berkshire Healthcare Physicians Group includes Northern Berkshire Family Medicine, Northern Berkshire Ob/Gyn, and Northern Berkshire General Surgery, all in North Adams. “The implications of this decision are far-reaching, but our primary concern is for our patients,” said Timothy Jones, president and CEO of NBH. “We are working tirelessly to ensure a smooth transition to other care providers including other hospitals in the region.” Patients of Northern Berkshire Family Medicine and the VNA & Hospice of Northern Berkshire are being transitioned to other practices and agencies. “North Adams Regional Hospital opened 129 years ago in 1885, and as an institution we have served the people of this area with dedication and pride,” Jones said. “Many of those who work here have served our patients for decades, and today’s news is a shock. We wish it could be different.” Meanwhile, lawyers working for the state are seeking to keep emergency services operating for at least 90 days during any ownership transition or closure. Lawmakers are also discussing the possibility of merging NBS with a larger, more stable partner, most likely Berkshire Health Systems in Pittsfield.

Springfield Armor to Bolt for Michigan
SPRINGFIELD — The Springfield Armor, the NBA Developmental League affiliate of the Brooklyn Nets, have signed a deal with the Detroit Pistons to become that team’s minor-league affiliate and moves to Grand Rapids for the 2014-15 season. Owner Michael Savit’s decision to sell, first reported by Michigan-based mlive.com, came as a surprise to Springfield officials. The team has played at the MassMutual Center for the past five years. The new Grand Rapids franchise has an undisclosed multi-year affiliation agreement with the Pistons in place, and the sale has met league approval, according to mlive.com. It will play home games at The DeltaPlex Arena in Walker, a Grand Rapids suburb. The franchise will be locally owned, and the Pistons will establish a single-franchise affiliation with it. Currently, 14 of the 17 D-League teams have single-franchise affiliations with NBA parents. Detroit currently is one of six NBA teams sharing the Fort Wayne (Ind.) Mad Ants. D-League teams follow one of two ownership models — exclusive ownership by the parent NBA club, or a hybrid affiliation in which local ownership controls day-to-day and business operations while the parent club controls basketball operations. The Grand Rapids franchise will follow the hybrid model, whereby the Pistons will pay players’ and coaches’ salaries and run basketball operations, but local owners operate autonomously in other business areas, including marketing and merchandising.

UMass Football to Leave Mid-American Conference
AMHERST — The University of Massachusetts has announced that it will end its football affiliation with the Mid-American Conference (MAC) following the 2015 season. Athletic Director John McCutcheon said the decision was made after the MAC President’s Council elected to exercise a contract clause that offered UMass a choice of becoming a full member for all sports in the MAC or opting to remain a football-only member for just two more years. The university has been conducting a study of its current and potential conference alignments with the assistance of Carr Sports Consulting. “While the report is not complete,” McCutcheon said, “we believe full membership for all sports in the MAC is not a good fit for us. Because most of the MAC schools are in the Midwest, the additional travel would strain our athletic budget and pose considerable time-management challenges for our student athletes. We are confident that, within the next two years, we will find a more suitable conference for our FBS football program.” Currently, UMass Amherst has 21 varsity athletic teams (10 for men, 11 for women). Football plays in the MAC, and the other 20 teams compete in the Atlantic 10 Conference, Hockey East (men’s ice hockey), and the Colonial Athletic Assoc. (men’s lacrosse). UMass began playing as a football-only member of the MAC in 2012. McCutcheon added that “we remain committed to FBS football. Many institutions have successfully navigated this challenging period of conference realignment, and we will do the same.” Football coach Mark Whipple expressed confidence in the future of the university’s football program. “I was aware of this possibility when I accepted the position of head coach, and I believe this move is in the university’s best interest,” he said. “My focus is on building a program that we all can be proud of and that provides a great experience for our student athletes.” Whipple, the coach with the most wins in UMass football history, returned to the helm of the program this year. The Minutemen’s 2014 home schedule includes three games at refurbished McGuirk Alumni Stadium in Amherst and three games at Gillette Stadium in Foxboro.

Leadership Pioneer Valley Seeks Applications for Fall
SPRINGFIELD — Leadership Pioneer Valley (LVP) is now accepting applications for its 2015 class, which begins in late September. LVP is a regional leadership-development program for 40 existing and emerging leaders from the private, public, and nonprofit sectors. It helps businesses retain employees; enhances leadership skills, including collaboration, team building, confidence, and cultural competency; builds wider and more diverse networks; and increases community and regional understanding. The 10-month program immerses participants in an inspiring and results-driven curriculum that teaches hands-on leadership skills while examining critical issues that impact the region. LVP combines seminars and experiential learning at different locations throughout the Valley to foster the skills, collaboration, networks, and commitment needed to build the next generation of area leaders. The competitive application process prioritizes diversity by employment sector, geography, race, gender, and sexual orientation. “I have had the opportunity to work with some of the Baystate graduates of LPV,” said Steven Bradley, vice president of Government and Community Relations and Public Affairs at Baystate Health. “They are taking their learning seriously and upped their leadership within their departments and in the organization as a whole. It was a great experience for them and Baystate.” To find information about tuition, upcoming open houses, the 2014-15 program schedule, and how to apply, visit www.leadershippv.org. The application deadline is July 1.

Ted Hebert to Sue Big E Over Casino Fallout
WEST SPRINGFIELD — West Springfield resident Ted Hebert, owner of Teddy Bear Pools, who was opposed to the Hard Rock Casino proposed for the Big E fairgrounds and defeated in September by West Springfield voters, recently filed a lawsuit on behalf of himself and Teddy Bear Pools against the Eastern States Exposition, claiming his West Springfield casino opposition has led to Big E management to exclude Teddy Bear Pools from the 2014 Fair after 28 consecutive years as an exhibitor. “We filed suit today [March 31] in Hampden County Superior Court seeking injunctive relief that would allow Teddy Bear Pools, an exhibitor at the Eastern States Exposition for the past 28 years, to have a continued presence,” said Hebert’s attorney, Paul Rothschild of the Springfield law firm Bacon Wilson, P.C. “Prior to the referendum and after Ted Hebert expressed his personal opposition to a proposed West Springfield casino, documents we are prepared to submit in a hearing before the court will show that Big E management suggested Hebert ‘be a team player’ and withdraw his opposition to the casino. Since the referendum this past September, Ted Hebert has repeatedly reached out to fair management and members of the exposition’s board of trustees to maintain the long-standing relationship between Teddy Bear Pools and the Big E, and to continue a presence on the fairgrounds for this year’s fair. Hebert learned his company would not be welcomed at the 2014 Big E, and Teddy Bear Pools was omitted from the standard exposition communication about leasing space for the fall fair.” Big E President Gene Cassidy told the Republican that he was not aware of the lawsuit until he was asked about it by the newspaper. Rothschild said he planned to seeking a hearing in Superior Court based on the Massachusetts Civil Rights Statute, claiming that Hebert’s civil rights were interfered with by “threats, intimidation, or coercion” and exclusion from the upcoming Big E by fair management. The lawsuit will seek reinstatement as an exhibitor and an award of damages.

Business Confidence Up Slightly in March
BOSTON — The Associated Industries of Massachusetts (AIM) Business Confidence Index, continuing to hold close to a neutral 50 on its 100-point scale, rose slightly to 51.1 in March. “Business confidence in Massachusetts has been in neutral range for a year, dipping below neutral when there was a threat of federal default and when the  government shut down in October, but otherwise with not much upside,” said Raymond Torto, global chairman of research at CBRE and chair of AIM’s Board of Economic Advisors. Torto pointed to several factors that are holding the confidence index down. “One is a generally negative view of national conditions, attributable in part to deadlocked politics. The confidence numbers are persistently low in relation to the actual performance of the economy. Another, as we noted last month, is particularly weak confidence among small employers, who face severe competitive pressures and feel the weight of regulatory burdens. Finally, hiring trends are built into our index, and among employers participating in our survey, the ability to contribute to job creation has been less hearty than might be expected during a recovery period.” AIM’s Business Confidence Index has been issued monthly since July 1991 under the oversight of the Board of Economic Advisors. Presented on a scale on which 50 is neutral, its historical high was 68.5, attained in 1997 and 1998; its all-time low was 33.3 in February 2009.

Departments Incorporations

The following business incorporations were recorded in Hampden, Hampshire, and Franklin counties and are the latest available. They are listed by community.

Agawam

F. Fusco Inc., 384 Walnut St. Ext., Agawam, MA 01001. Anthony F. Grassetti Sr., 32 Alexander Dr., Agawam, MA 01001. Retail sales of liquor, beer, wine, food, and meals.

Inspired Marketing Inc., 168 Elm St. Ste. B-10, Agawam, MA 01001. Jill Christine Monson, 86 Russell St., Springfield, MA 01004. Marketing and event planning.

MyEcigs Inc., 154 Beekman Dr., Agawam, MA 01001. Joseph M. Rondolettom, same. Retail sale of E-Cigarettes.

Amherst

Pita Pocket Inc., 5 Eaton Court, Amherst, MA 01002. George Ejja, same. Fast food and vegetarian food restaurant.

Chicopee

Inteliface Solutions Inc., 50 Austin St., Chicopee, MA 01013. Paul P. Barrasso, 23 Belgrade St., Revere, MA 02151. Biotechnical software and applications.

LC Corporation, 472 Burnett Road, Chicopee, MA 01020. Laurie A. Kareta, PO Box 295, Ludlow, MA 01056. Hair styling salon and spa.

Granby

RJ’s Outdoor Power Inc., 6 West State St., Granby, MA 01033. Robert W. Jennings, 116 Dixie Terrace, Chicopee, MA 01020. Engine-powered equipment repair.

Great Barrington

Fiddleheads Grille Inc., 252 Park St., Great Barrington, MA 01230. David Michael Pullaro, same. Restaurant.

Great Barrington Auto Supply Inc., 227 Stockbridge Road, Great Barrington, MA 01230. Anthony S. Lioy, same. Retail/wholesale auto parts.

Holyoke

One Stop Technology Inc., 4 Open Square Way, Ste. 120, Holyoke, MA 01040. Robert L. Albrecht, 667 West Cherry St., Holyoke, MA 01040. Computer technology.

Longmeadow

Express Flooring Inc., 551 Williams St., Longmeadow, MA 01106. James R. Beach, same. Flooring services.

Jag Geriatrics, P.C., 15 Pendleton Lane, Longmeadow, MA 01106. Udaya Banu Jagedeesan, 46 Center Square, East Longmeadow, MA 01028. Geriatric medical services.

Pittsfield

Burrito Grande Inc., 37 North St., Pittsfield, MA 01201. Samir Abdallah, same. Restaurant.

David L. DeGiorgis Wood Craftsman Inc., 418 ½ West Housatonic St., Pittsfield, MA 01021. David L. DeGiorgis, 71 Thomas Island Road, Pittsfield, MA 01021. Construction contracting.

FBR Painting Corp., 18 Copley Terrace, Pittsfield, MA 01201. Fabiano Robadel, same. Painting.

DOING BUSINESS AS CERTIFICATES
 
The following Business Certificates and Trade Names were issued or renewed during the month of and March 2014.

AGAWAM

Alexa McCabe Esthetician
833 Springfield St.
Alexa McCabe

Allure Med Spa
159 Main St.
Mary Jo Carruthers

Crafty Cookie
1226 Springfield St.
Angela Jordan

Gregory’s
50 Kanawha Ave.
Gregory Ruge

JK Deliveries
29 Sutton Place
Jason Kendall

Tiffany M. Smith Realty
814 South West St.
Tiffany M. Smith

CHICOPEE

Ear 2 Track
1 Springfield St.
James Kometani

Gauron Provision
576 Fuller Road
William Guaron

Lilly Photography
254 Frontenac St.
Stephanie Knoll

The Spa at Stoney Brook
477 Britton St.
Marci Ryder

GREENFIELD

Absolutely Fabulous Hair
305 Wells St.
Jodi Kocsis

Chinese Bodywork
41 Main St.
Qing J. Luo

Hair Affairs
30 Mohawk Trail
Joshua Candelaria

MJM Aviation
108 Hastings St.
Michael McIntyre

Re-bath of Pioneer Valley
6 French Kings Highway
PV Bathrooms Inc.

Sketch Design
30 Warner St.
Matthew Beaudoin

HOLYOKE

Giggles Daycare
53 Argyle Ave.
Siobhan M. Sullivan

Ind Court Deli Mart
301 High St.
Roberto Rivera

Lalla Jolie Scarves & Accessories
97 Franklin St.
Lalla B. Ornan

Mr. Mold Finder
12 Arbor Way
Arthur Marshall

PALMER

Menard Garage Doors, LLC
1020 Central St.
Brenda Menard

Rainbow Gardens
3023 Foster St.
Nancy Golas

Ziggy Enterprises
1029 Park St.
Christiane Torchia

SPRINGFIELD

5 Star DJ Alliance
49 Nursery St.
Myrtho Lambert

A-One Mini Mart
431 White St.
Mohammad R. Awan

Acceptance Now
665 Boston Road
Rac Acceptance

B & D Dollar & Discount
494 Central St.
Louis Brantley

BPM Installations
22 Geneva St.
Brian P. Marceau

B.L. Cleaning Service
93 Duggan Circle
William E. Lowe

Bio Cleaner of Main Street
806 Main St.
Jong N. Joo

Chi Chi Sullivans
520 Sumner Ave.
Sarno Enterprises

City Beat Multimedia
70 Cornell St.
Anthony S. Bass

Ci Leigha
183 Maynard St.
Ci L. Woods

Dan Auto Sales
201 Berkshire Ave.
Daniel Rios

Durraingd Myndz Entertainment
1139 Sumner Ave.
Hector Emilio

EZ Services & Travel
16 ½ Longhill St.
Ricardo Del Valle

El Shaddai Daycare
70 Leete St.
Helen J. Salem

Express Grocery
1133 State St.
Gavy G. Pimentel

Felix’s Breakfast
67 Liberty St.
Lesbia I. Nieves

Fred Sellica Travel
672 Dickinson St.
Fred P. Sellica

Hampshire Hills Inc.
620 Page Blvd.
Hampshire Hills

Hunter Kelly Entertainment
76 Greene St.
Lamara S. Hunter

WESTFIELD

Alexander Ruge Trend Sound
356 Valley View Dr.
Alexander Ruge

Allied Logging
167 Prospect St.
Adam Roberts

Comp Control Inc.
7 Pineridge Ave.
James O’Neill

Danis Promotion
45 Northridge Road
Danis Slivca

Eastwood Self Storage
61 Union St.
Ronald Schortmann

GDM
111 Airport Road
Michelle Grassi

I Zing Thing
22 Elm St.
Suzanne A. Tracy

WEST SPRINGFIELD

A and J’s Used Auto Sales
44 Exposition Terrace
Julio A. Miranda

DMP Supply Company Inc.
21 Bramble Ave.
Donald Del Buono

Green Stone
34 Lewis Ave.
Sami Hajrizi

Neverlow Apparel
119 Highland Ave.
Jonathan Karas

Pho B6 Vietnamese Cuisine
764 Riverdale St.
John Huang

Picture Awards Inc.
871 Elm St.
Joseph J. Esile, Jr.

Scuderi Group Inc.
1111 Elm St.
Salvatore Scuderi

T-Shirt Station
1458 Riverdale St.
2P Designs, LLC

The Vape Bar Escape
209 Elm St.
Maria Filippone

Chamber Corners Departments

AFFILIATED CHAMBERS OF COMMERCE OF GREATER SPRINGFIELD
www.myonlinechamber.com
(413) 787-1555

• April 9: ACCGS Lunch N Learn, 11:30 a.m. to 1 p.m., at Lattitude Restaurant, 1388 Memorial Ave., West Springfield. Featuring “The Art of the Brand,” presented by Mary McCarthy of Andrew Associates. Attendees will learn the core elements of successful branding and the necessary building blocks that should be put in place in order to ensure that your brand successfully conveys meaningful messages that resonate with your customers or audience. Reservations are $20 for members, $30 for general admission, and may be made online at www.myonlinechamber.com or by contacting Cecile Larose at [email protected].
• April 30: Beacon Hill Summit, 7 a.m. to 7 p.m. Hosted by state Sen. Gale Candaras. Spend a day at the State House and hear from key legislators, members of the Patrick administration in its final months in office, and our local delegation. Reservations are $180 and include transportation, lunch at the Union Club, and a wrap-up reception at the 21st Amendment. Reservations may be made online at www.myonlinechamber.com or by contacting Cecile Larose at [email protected].

AMHERST AREA CHAMBER OF COMMERCE
www.amherstarea.com
(413) 253-0700

• April 9: Chamber Breakfast, “The Power of Video,” 7:15-9 a.m. at the Courtyard by Marriott, 423 Russell St., Hadley. Learn about using videos to promote your business. Sponsored by Epic Filmmakers. Cost is $15 for members, $20 for non-members.
• April 23: Chamber After 5, 5-7 p.m., at Western MA Family Golf Center, 294 Russell St., Hadley. Cost is $10 for members, $15 for non-members.

CHICOPEE CHAMBER OF COMMERCE
www.chicopeechamber.org
(413) 594-2101

• April 16: April Salute Breakfast, 7:15-9 a.m., at the Kittredge Center at Holyoke Community College. Tickets: $20 for members, $26 for non-members.
• April 16: April Business After Hours, 5-7 p.m., at the Residence Inn by Marriott. Tickets: $5 for members, $15 for non-members.

GREATER EASTHAMPTON CHAMBER OF COMMERCE
www.easthamptonchamber.org
(413) 527-9414

• April 10: Networking by Night, 5:30 p.m. More details to follow. RSVP appreciated. Contact us at (413) 527-9414 or [email protected]. Tickets are $5 for members, $15 for future members.
• May 02: Wine & Microbrew Tasting, 6 p.m., at Wyckoff Country Club. Unfamiliar with wines? Looking for the perfect wine for dinner? You’ve had the Wente Merlot and Chardonnay, but want to try the St. Michelle Riesling? Well, then, step up to the tasting bar. All of our guests (21 years of age and older) are welcome and encouraged to enjoy samples of more than 42 unique grape and fruit wines. Not interested in wine? That’s OK, because we have a microbrew tasting going on for you, too. One location, one price. Every year the event has grown. Tickets are $35 in advance or $40 at the door.

GREATER NORTHAMPTON CHAMBER OF COMMERCE
www.explorenorthampton.com
(413) 584-1900

• April 10: Seminar, “Art of Small Business,” first in a three-part series, 9-10:30 a.m., at the Greater Northampton Chamber of Commerce, 99 Pleasant St., Northampton. Presented by Don Lesser of Pioneer Training. Tickets: $20 for members, $25 for guests. Registration is required due to limited space.
• April 21: Seminar, “Art of Small Business,” second in a three-part series, 8:30- 9:30 a.m., at the Greater Northampton Chamber of Commerce, 99 Pleasant St., Northampton. Presented by Tina Stevens of Stevens 470. The program is free, but registration is required due to limited space.
• May 2: Spring Swizzle: Chamber Auction with a Twist! Hosted by Eastside Grill, 18 Strong Ave., Northampton, from 6:30 to 10 p.m. Presenting sponsor: Cooley Dickinson Hospital. The 21st auction has a whole new look. This private party is the chamber’s first and best social of the spring, an auction that showcases chamber members, and a night to dress up and step out for dinner to die for and music to swizzle to. Proceeds from the auction help the chamber keep membership affordable and offer a rich program of benefits for members and the community. Cost: $75, or $100 at the door. To order tickets, contact Esther at (413) 584-1900 or [email protected].
• May 7: Arrive@ 5, 5-7 p.m., at King & Cushman Inc.; 176 King St., Northampton. Sponsored by Applied Mortgage Services Corp., King Autobody, and Goggins Real Estate. Cost: $10 for members, $15 for non-members. Register at [email protected].
• June 4: Arrive@ 5, 5-7 p.m., at Black Birch Vineyard. Sponsored by Johnson & Hill Staffing Services, the Creative, and viz-bang! Cost is $10 for members, $15 for non-members. Register at [email protected].

GREATER WESTFIELD CHAMBER OF COMMERCE
www.westfieldbiz.org
(413) 568-1618

• April 7: Mayor’s Coffee Hour, 8-9 a.m., at Renaissance Manor, 37 Feeding Hills Road, Westfield. The GWCC invites you to have coffee with Mayor Daniel Knapik in a very informal setting. Hear first-hand from the mayor about key issues and get an update on construction projects. The mayor also welcomes any questions or concerns you may have. Free, informative, and open to the pubic. To register, call Pam at the chamber office at (413) 568-1618, or e-mail [email protected].
• April 9: After 5 Connection, 5-7 p.m., at Czar Energy, 53 North Elm St., Westfield. Don’t forget your business cards. Great connection opportunities. Bring a prospective new member for free. Members: advertise your business with a table top for $50. Hors d’oeuvres served. Walk-ins welcome. Haven’t been to an After 5? Your first one is free. Cost: $10 for members, $15 for non-members (cash at the door). To register, call Pam at the chamber office at (413) 568-1618, or e-mail [email protected].
• April 30: Beacon Hill Summit, 7 a.m. to 7 p.m. Beacon Hill Summit, 7 a.m. to 7 p.m. Hosted by state Sen. Gale Candaras. Spend a day at the State House and hear from key legislators and members of the Patrick administration in its final months in office. Cost: $180, which includes bus, lunch, and reception. For more information, call the chamber office at (413) 568-1618.

WEST OF THE RIVER CHAMBER OF COMMERCE
www.ourwrc.com
413-426-3880

• April 16: Networking Lunch, hosted by Cal’s, 12-1:30 p.m. Must be a member or guest of a member to attend. Enjoy a sit-down lunch while networking with fellow chamber members. Each attendee will get a chance to offer a brief sales pitch. The only cost is lunch; attendees will order off the menu and pay separately that day. We cannot invoice you. For more information, contact the chamber at (413) 426-3880 or [email protected].

Departments People on the Move

Bay Path College announced the following:

Brian Basgen

Brian Basgen

Brian Basgen has been chosen as Executive Director for Information Technology. Basgen is a collaborative leader with a decade of experience managing IT in both higher education and the private sector. Most recently, he was the Assistant Vice Chancellor for IT at Pima Community College in Tuscon, Ariz. He holds an MS in IT management from Trident University and a BA in history and philosophy from Flinders University;
Phylis Gedeon has joined the college as Associate Director of Compliance. Most recently, she was the Assistant Director of the Processing Unit in Financial Aid Services at the UMass Amherst. She earned her master’s of education in higher education at UMass and brings extensive and diverse knowledge in student financial services; and
Michael Albano has been named Associate Director of Operations, Student Financial Services for Bay Path. Albano was the Associate Director of Financial Aid at the Massachusetts Institute of Technology. A graduate of Western New England University, he earned his master’s of education at Springfield College and is currently working on his doctor of education degree at Northeastern University.
•••••
Chuck Gijanto has resigned as president of Regional Markets for Baystate Health. In this role, he serves as CEO of Baystate Franklin Medical Center and Baystate Mary Lane Hospital and is responsible for Baystate Medical Practices in the Northern and Eastern regions. His last day will be June 27. Giganto joined Baystate Health in 2008 and has done much over the last six years to engage physicians, senior leaders, employees, community members, and donors in important discussions to set strategic direction for the system’s community hospitals. He has strengthened operations; led patient satisfaction, service, and financial-improvement initiatives; overseen the medical staff development plan; fueled new programs; and recruited critical physicians and healthcare leaders to the organization.
•••••
Becker’s Hospital Review recently released its list of the Top 100 Chief Medical Officers of Hospitals and Health Systems. That list of notable physician leaders in the nation includes Dr. Mohammed Shafeeq Ahmed, COO and CMO of Baystate Mary Lane Hospital and Baystate Health Eastern Region. Physician leaders were selected for inclusion on this list based on their healthcare experience, awards they’ve received, and their commitment to continuous improvement in safety and quality care. Many of the leaders were nominated by their peers, and the list was vetted by industry experts. Ahmed joined Baystate Mary Lane Hospital in 2003 as a practicing physician, medical director of Baystate Medical Practices – Mary Lane Ob/Gyn, and chief of Obstetrics and Gynecology. He has also served as vice president of the medical staff and regional medical director for the Baystate Affiliated Physician Organization. In 2010, he began serving as chief medical officer. In 2012, he also assumed the role of chief operating officer for Baystate Mary Lane Hospital and Baystate Health Eastern Region.
•••••
Big Y Foods announced the promotion of Eric Swensen to Vice President of Center Store for the 60-store chain. Swensen will oversee all grocery, dairy, frozen food, health and beauty care, general merchandise, pharmacy, retail pricing, space management, and store brands. He will be responsible for developing strategies and tactical direction as well as planning and support for each of these departments. He will report to Michael D’Amour, executive vice president.
•••••
Diane Dukette has joined the Sisters of Providence Health System as Vice President of Fund Development. In this role, she serves as a key member of the Sisters of Providence leadership team, is responsible for all fund-raising and development efforts, and will lead major gifts. She will also design and implement a comprehensive plan for developing key external alliances by cultivating individual and philanthropic support. She will play a key role in driving philanthropic support for key system initiatives, including the recently announced expansion of the Sr. Mary Caritas Cancer Center. Dukette returns to SPHS with more than 20 years of experience in development, strategic marketing, and fund-raising. Most recently, she served as Vice President of Development at Cooley Dickinson Hospital in Northampton.

Agenda Departments

UMass Dine and Dash
April 12: Dining Services at UMass Amherst will host the fifth annual UMass 5K Dash and Dine on campus. The run/walk is held annually to raise funds for the Amherst Survival Center and to promote health and fitness at the university. The race fee, $5 for UMass Amherst community members and $15 for the public, includes registration and a complimentary meal at the newly renovated Hampshire Dining Commons following the award ceremony at the university’s dining facilities. The first 500 registrants will receive a T-shirt. Last year’s event raised a total of $5,000 for the center, but the goal this year is double that. “We’re looking forward to yet another successful Dash and Dine 5K this year to help to benefit the Amherst Survival Center,” said Ken Toong, executive director of UMass Auxiliary Enterprises. “This event is a great way to help neighbors in need and to involve both the students and the public in raising funds for an incredible cause, while working toward being fit and healthy.” Check-in begins at 9 a.m. at Berkshire Dining Commons, and the race begins at 11 a.m. At noon, prizes will be awarded to the top three runners in different age and gender groups, as well as the top male and female finishers in the event’s costume contest. To register or make a donation, visit www.runumass.com.

Breast Cancer Survivors’ Day
April 26: Breast-cancer survivors, their families, and friends are invited to celebrate life together at the 17th annual Rays of Hope Breast Cancer Survivors’ Day on Saturday, April 26, from 8:30 a.m. to 2 p.m. at the MassMutual Center. Former WNBA player and breast-cancer survivor Edna Campbell will deliver the keynote address, titled “Bouncing Back,” at the popular event sponsored by Rays of Hope. The WNBA veteran — best-known for her time as a point guard with the Sacramento Monarchs — was diagnosed with breast cancer during her second season. After retiring from the WNBA four years later, Campbell became a nurse and now travels across the country sharing her story of survival while encouraging women to have regular breast exams and inspiring those who’ve been diagnosed. In addition to the keynote address, participants will be able to select two workshops from a number of topics, including “Breast Reconstruction,” “Coping Strategies for Caregivers,” “Personal Safety Tips,” “Let Your Yoga Dance,” “Advances in the Treatment of Metastatic Breast Cancer,” “Mindful Eating,” “Unclutter Your Life and Start Living,” and “The Joy of Card Making.” Two sessions will be offered in Spanish only: “Recomendaciones Sobre Seguridad Personal” and “Promoviendo la Caminata de Rays of Hope.” As part of this year’s Survivors’ Day, there will be a special art exhibit made up of artwork completed by participants in the Rays of Hope-sponsored “Art from the Heart” program facilitated by art therapist and silk artist Pat Hayes. The program — a series of art-therapy workshops offered twice a year — provides a creative outlet for women to work in watercolor, precious metal, clay, and other media. The day will also offer networking opportunities and the chance to visit with several exhibitors selling a variety of breast-related products. A continental breakfast and buffet luncheon will be served. The cost is $35 per person, with the remaining cost underwritten by Rays of Hope. Parking will be validated for the Civic Center Parking Garage only. For those unable to afford the event fee, a limited number of scholarships are available by calling Sandra Hubbard at the Rays of Hope Outreach Office at (413) 794-9556. For more information on the 17th Annual Breast Cancer Survivors’ Day, or to request a registration form, call (413) 794-9556. For more information about Rays of Hope, visit www.baystatehealth.org/raysofhope.

Journey Around the World for Literacy
April 30: Link to Libraries invites you to travel to India, Asia, Latin America, France, Ireland, and Italy — all within the Delaney House and D. Hotel and Suites. A selection of ballrooms and suites will be transformed into different global destinations, complete with costumes, cuisine, décor, and local flavor. The event, which runs from 5:30 to 8 p.m. at the Delaney House on Route 5 in Holyoke, costs $25 per person, which includes multiple food stations.
An optional $10 buys unlimited sampling at specialty drink stations.
There will also be a cash bar. Funds will benefit literacy programs through Link to Libraries. To register, send a check,
payable to Link to Libraries Inc., to the following address: Link to Libraries, Attn. Karen Blinderman, Registrar, P.O. Box 958,
West Springfield, MA 01090. Your check is your reservation.

Not Just Business as Usual
May 1: The Springfield Technical Community College (STCC) Foundation’s Not Just Business as Usual event is a key networking event for business leaders in Western Mass. This annual celebration, in its fifth year, is a celebration of innovative thinking which gives participants the opportunity to learn from business experts while raising significant funding for the STCC WORKS scholarship program. It will be held at the Naismith Memorial Basketball Hall of Fame. A cocktail and networking reception will be run from 5:30 to 7 p.m., with dinner and keynote speaker to follow from 7 to 9 p.m. This year’s keynote speaker is Dr. Alan Robinson, award-winning author and associate dean of the Isenberg School of Management at UMass Amherst. Robinson will discuss his latest book, The Idea-Driven Organization: Unlocking the Power in Bottom-Up Ideas. Drawing on his work with companies worldwide, Robinson will review the strategies needed to develop a management team open to grassroots innovation and the policies and practices that encourage — and those that discourage — employees’ ideas.
Robinson has advised more than 200 companies in 15 countries. Both tickets and sponsorship opportunities are available. Tickets are $175 each or $1,500 for a table of 10. For additional information or to become a sponsor, contact Christina Tuohey, STCC’s director of Annual Giving and Alumni Relations, at (413) 755-4475 or [email protected]. To purchase tickets online, visit www.stcc.edu/njbau.

40 Under Forty
June 19: The eighth annual 40 Under Forty award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House, honoring 40 of the region’s rising stars under 40 years old. The 40 Under Forty program, launched in 2007, has become one of the region’s most-anticipated annual events, and the recognition has become a prestigious badge of honor for its recipients. Judges recently chose this year’s class from more than 150 nominations, a record. They will be announced, and their stories told, in the April 21 issue. More details on the gala will be revealed in upcoming issues, but tickets cost $65, and they typically sell out quickly. For more information or to order tickets, call (413) 781-8600.

Court Dockets Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

FRANKLIN SUPERIOR COURT
Carol Kestyn v. Green Acres, LLC and PCE Management Co. Inc.
Allegation: Negligent maintenance of carpet in the common area causing trip and fall: $250,000
Filed: 2/18/14

Marcia Vincent v. Mackin Construction Co., and ABC Corp.
Allegation: Failure to properly remove and treat accumulated snow causing injury: $487,500
Filed: 2/25/14

HAMPDEN SUPERIOR COURT
Cheyda Rodriguez v. Premier Education Group, LP, William Anjos, and Paul Ferrise
Allegation: FMLA interference and retaliation: $36,630
Filed: 2/28/14

Commerce and Industry Insurance Co. v. C.D.A. Roofing and Siding Contractors Inc.
Allegation: Non-payment on services rendered: $41,780
Filed: 2/21/14

Preferred Mutual Insurance Co. a/s/o Jose Santos v. Alves Fuels Inc.
Allegation: Defendant negligently overfilled fuel oil tank and pumped fuel into the plaintiff’s home: $59,021.71
Filed: 2/19/14

Ryder Truck Rental Inc. v. Souse Seafood Inc.
Allegation: Breach of vehicle lease agreement: $27,403.44
Filed: 2/24/14

Western Mass Electric Co. v. Videll Healthcare Springside, LLC
Allegation: Non-payment of goods sold and delivered: $118,409.33
Filed: 2/20/14

SPRINGFIELD DISTRICT COURT
Adam Farnum v. Windalier Springdale Mall, LLC
Allegation: Slip and fall causing injury: $14,440
Filed: 2/4/14

Bernardo A. Sanchez Jr. v. Town Fair Tire
Allegation: Plaintiff sustained injuries when hit by a scissor lift, which was operated by an employee of the defendant: $13,077.10
Filed: 2/19/14

Juan Wollmershauser v. The Mercy Hospital Inc.
Allegation: Plaintiff was struck in the face by an automated door: $14,651.37
Filed: 2/14/14

Difference Makers

Event-78-EditMore than 300 people turned out at the Log Cabin Banquet & Meeting House in Holyoke on March 20 for a celebration of the Difference Makers for 2014. The photos on the next several pages capture the essence of the event, which featured entertainment from the Children’s Chorus of Springfield and the Taylor Street Jazz Band, as well as fine food and some poignant comments from the honorees. This year’s class, chosen by the editors and publishers of BusinessWest from dozens of nominations, and seen in a group photo above, are, from left: Paula Moore, founder of the Youth Social Educational Training (YSET) Academy; the Melha Shriners, represented by Potentate William Faust; the Gray House, represented by Executive Director Dena Calvanese; Colleen Loveless, executive director of the Springfield office of Rebuilding Together; and Michael Moriarty, attorney and president of Olde Holyoke Development Corp., chosen for his work with youth literacy.

For more photos go to here

Sponsored By:
DifferenceMakers2014sponsors

Baystate Medical PracticesFirst American Insurance • Health New England • Meyers Brothers Kalicka, P.C.Northwestern Mutual • Royal LLP • Sarat Ford Lincoln • 6 Pt. Creative Works

For reprints contact: Denise Smith Photography / www.denisesmithphotography.com / [email protected]

Difference Maker Colleen Loveless, center, stands with her parents, Jim and Pat Shanley, left, her husband, Donald Loveless, and her daughter, Taylor Loveless, prior to the ceremonies.

Difference Maker Colleen Loveless, center, stands with her parents, Jim and Pat Shanley, left, her husband, Donald Loveless, and her daughter, Taylor Loveless, prior to the ceremonies.

From left, Srs. Jane Morrissey and Cathy Homrok, members of the Sisters of St. Joseph and two of the founders of the Gray House, one of this year’s honorees, with Dena Calvanese, executive director of the Gray House, Leyla Kayi, director of Donor Relations, and Glenn Yarnell, director of Adult Education.

From left, Srs. Jane Morrissey and Cathy Homrok, members of the Sisters of St. Joseph and two of the founders of the Gray House, one of this year’s honorees, with Dena Calvanese, executive director of the Gray House, Leyla Kayi, director of Donor Relations, and Glenn Yarnell, director of Adult Education.

Lynn Ostrowski, director of Brand and Corporate Relations for Health New England, one of the event’s sponsors, with Brian Kivel, right, sales executive for Health New England, and Patrick Ireland, president and founder of Neutral Corner Inc.

Lynn Ostrowski, director of Brand and Corporate Relations for Health New England, one of the event’s sponsors, with Brian Kivel, right, sales executive for Health New England, and Patrick Ireland, president and founder of Neutral Corner Inc.

Carol Katz, member of the Difference Makers Class of 2010, talks with  2014 Diffference Maker Michael Moriarty, director of Olde Holyoke Development Corp., during the event’s VIP hour.

Carol Katz, member of the Difference Makers Class of 2010, talks with 2014 Diffference Maker Michael Moriarty, director of Olde Holyoke Development Corp., during the event’s VIP hour.

Jim Vinick, senior vice president of investments at Moors & Cabot Inc. and member of the Difference Makers Class of 2013, poses with speech pathologist Marjorie Koft, left, and Jane Albert, vice president of development at Baystate Health, another of the event’s sponsors.

Jim Vinick, senior vice president of investments at Moors & Cabot Inc. and member of the Difference Makers Class of 2013, poses with speech pathologist Marjorie Koft, left, and Jane Albert, vice president of development at Baystate Health, another of the event’s sponsors.


Corey Murphy, far right, president of First American Insurance, one of the event sponsors, with, from left, team members Dennis Murphy, document processor, and Edward Murphy, chairman, network with Adam Quenneville, president of Adam Quenneville Roofing and Siding (second from right).

Corey Murphy, far right, president of First American Insurance, one of the event sponsors, with, from left, team members Dennis Murphy, document processor, and Edward Murphy, chairman, network with Adam Quenneville, president of Adam Quenneville Roofing and Siding (second from right).

Kate Kane, left, managing director of the Springfield office of Northwestern Mutual (an event sponsor) and member of the Difference Makers Class of 2009, talks with Cathy Crosky, senior leadership consultant for Charter Oak Consulting Group, and Jeremy Casey, assistant vice president of Commercial Services at Westfield Bank, and president of the Young Professional Society of Greater Springfield, Difference Makers Class of 2009.

Kate Kane, left, managing director of the Springfield office of Northwestern Mutual (an event sponsor) and member of the Difference Makers Class of 2009, talks with Cathy Crosky, senior leadership consultant for Charter Oak Consulting Group, and Jeremy Casey, assistant vice president of Commercial Services at Westfield Bank, and president of the Young Professional Society of Greater Springfield, Difference Makers Class of 2009.

Karina Schrengohst, left, an attorney with Northampton-based Royal LLP, an event sponsor, talks with Crystal Boetang, an intern with the firm.

Karina Schrengohst, left, an attorney with Northampton-based Royal LLP, an event sponsor, talks with Crystal Boetang, an intern with the firm.

Paula Moore, founder of the Youth Social Educational Training (YSET) Academy and 2014 Difference Maker, networks with Robert Perry, a retired partner of Meyers Brothers Kalicka, P.C. (an event sponsor) and member of the Difference Makers Class of 2011.

Paula Moore, founder of the Youth Social Educational Training (YSET) Academy and 2014 Difference Maker, networks with Robert Perry, a retired partner of Meyers Brothers Kalicka, P.C. (an event sponsor) and member of the Difference Makers Class of 2011.

Team members of Meyers Brothers Kalicka, P.C., an event sponsor, gather prior to the ceremonies to show their support at the event. Front row, from left: John Veit, marketing and recruiting coordinator; Cheryl Fitzgerald, senior manager of Taxation; Brenda Olesuk, director of Operations and Development; and Robert Perry, past honoree and retired partner. Back row, from left: James Barrett, managing partner; Kelly Dawson, manager of Audit and Accounting; Kevin Hines, partner; and James Krupienski, senior manager of Audit and Accounting.

Team members of Meyers Brothers Kalicka, P.C., an event sponsor, gather prior to the ceremonies to show their support at the event. Front row, from left: John Veit, marketing and recruiting coordinator; Cheryl Fitzgerald, senior manager of Taxation; Brenda Olesuk, director of Operations and Development; and Robert Perry, past honoree and retired partner. Back row, from left: James Barrett, managing partner; Kelly Dawson, manager of Audit and Accounting; Kevin Hines, partner; and James Krupienski, senior manager of Audit and Accounting.

Holyoke Mayor Alex Morse takes a few minutes at the podium to welcome the audience to his city and commend Difference Maker Michael Moriarty for his work in the realm of youth literacy in the Paper City.

Holyoke Mayor Alex Morse takes a few minutes at the podium to welcome the audience to his city and commend Difference Maker Michael Moriarty for his work in the realm of youth literacy in the Paper City.

Difference Maker Paula Moore, recognized this year for her outstanding work with Springfield’s youth, offers words of inspiration after receiving her award.

Difference Maker Paula Moore, recognized this year for her outstanding work with Springfield’s youth, offers words of inspiration after receiving her award.

Continuing a Difference Makers tradition, the Children’s Chorus of Springfield kicked off the festivities. Led by Wayne Abercrombie, artistic director, the chorus performed three inspiring songs.

Continuing a Difference Makers tradition, the Children’s Chorus of Springfield kicked off the festivities. Led by Wayne Abercrombie, artistic director, the chorus performed three inspiring songs.

Gwen Burke, senior advertising consultant at BusinessWest, talks with Jeff Sarat, general sales manager at Sarat Ford, one of the event’s sponsors.

Gwen Burke, senior advertising consultant at BusinessWest, talks with Jeff Sarat, general sales manager at Sarat Ford, one of the event’s sponsors.

Difference Maker Colleen Loveless, executive director of the Springfield chapter of Rebuilding Together, was recognized this year for her work to help low-income families stay in their homes. Here, she introduces Oscar and Carol Granado, a couple whose home was renovated thanks to the organization.

Difference Maker Colleen Loveless, executive director of the Springfield chapter of Rebuilding Together, was recognized this year for her work to help low-income families stay in their homes. Here, she introduces Oscar and Carol Granado, a couple whose home was renovated thanks to the organization.

The Melha Shriners were recognized as Difference Makers for their commitment to bettering children’s lives, especially through their support of Shriners Hospitals for Children. Here, Potentate William Faust shares some thoughts with the audience after receiving the award on behalf of the organization.

The Melha Shriners were recognized as Difference Makers for their commitment to bettering children’s lives, especially through their support of Shriners Hospitals for Children. Here, Potentate William Faust shares some thoughts with the audience after receiving the award on behalf of the organization.

Michael Moriarty, honored as a Difference Maker for his work in youth literacy, shares his thoughts on that subject after receiving his award.

Michael Moriarty, honored as a Difference Maker for his work in youth literacy, shares his thoughts on that subject after receiving his award.

Meghan Lynch, right, president of Six-Point Creative Works, an event sponsor, networks with, from left, Gwen Burke, senior advertising consultant at BusinessWest; Jeremy Casey, assistant vice president of Commercial Services at Westfield Bank; and Peter Ellis, creative director at DIF Design.

Meghan Lynch, right, president of Six-Point Creative Works, an event sponsor, networks with, from left, Gwen Burke, senior advertising consultant at BusinessWest; Jeremy Casey, assistant vice president of Commercial Services at Westfield Bank; and Peter Ellis, creative director at DIF Design.

Modern Office Sections
The 5 C’s to Recruit, Engage, and Retain Quality Staff

By KIM SEELING SMITH
ModernOfficeDPart
The war for talent is over, and talent has won. Over the past 20 to 30 years, technology and globalization have dramatically changed the way we work. However, very little has changed in how we hire and manage staff — which has led to low employee engagement and productivity and high employee turnover.

Instead of doing the routine, tactical, and predicable work of yesteryear, the Social Age requires us to be more strategic, creative, and innovative — more solutions-oriented. Yet, for the most part, we are still hiring for skills and experience and using the same levers we have used for decades (if not centuries) to motivate and manage staff.

We must evolve our business practices to remain competitive in our digitally connected, globally oriented economy.  

With any evolutionary process, a guide or roadmap proves invaluable. When your company decides to take the leap and join the Social Age, there are 5 C’s to adhere to so you can maximize employment efficiency and effectiveness, retain your staff, and ensure that your employees are fully engaged on a daily basis.

Correct Hiring

We must start this evolution by hiring the right people — without them, efforts to engage and retain staff become moot. The Industrial Age paradigm emphasized hiring for skills and experience. But skills can be taught, and in today’s rapidly changing world, experience is far less important than agility and the ability to learn and adapt.

To not only survive, but thrive in the Social Age, companies need to hire for both culture fit and competencies — those innate abilities that can’t be taught but will make someone successful in the workplace.

Proper interviewing technique is essential to guaranteeing you get the right hire. Unlike the stock market, when it comes to potential job candidates, past performance is indicative of future results. The majority of interview questions have to be answered with past examples of how the candidate actually dealt with real-world scenarios.

Classify and Manage Appropriately

Even when you do everything right during the hiring process, you may still be surprised once the employee comes on board. Team dynamics or changing personal circumstances can affect individual behavior and performance.

You must continually keep your finger on the pulse of your staff — a daunting task to many managers who either try to devote equal time and energy across the board, or spend time with the wrong people.

Employees typically come in three ‘flavors’: critical people, squeaky wheels, and the fat middle. Most managers end up spending most of their time trying to grease their squeaky wheels, which perpetuates poor performance or behavior. Counterintuitively, by devoting the majority of your attention to your critical people, you will bolster the productivity of the whole team. Squeaky wheels? Train, motivate, or move them on. Quickly.

Compensate Fairly

Many companies diligently strive to create attractive incentive programs in an effort to engage and retain staff. Unfortunately, these efforts actually may be counterproductive to accomplishing these goals.

Studies have suggested that rewards can narrow our focus, innovation, creativity, strategic thinking, and problem solving — the very things needed from a Social Age workforce. Higher pay does not necessarily equal higher productivity. Managers should set their salary benchmark at or a little above market rate for individual functions.

Even more importantly, managers should ensure that employees feel they are being adequately compensated for the work they do, and this can only be accomplished by speaking to them about the issue directly.

Currencies of Choice

Once your staff feels well-paid, real productivity and engagement can be unlocked by tapping into your their internal motivators, or currencies of choice. What your staff really needs to be fulfilled, and to go the extra mile, is to:

• Work for someone they trust and respect in a company they support;

• Be appreciated and have their voice and opinions respected;

• Have a firm career path that allows them to grow and develop;

• Realize their underlying motivators; and

• Be able to do what they do best every day.

By understanding and acknowledging your team’s individual currencies of choice, you can help keep them engaged and decrease turnover.

How do you recognize which currencies of choice will motivate your staff? By talking to them. Unfortunately, many managers don’t talk to their staff enough, or don’t know what to talk about or how to structure their conversations.

Communicate with FOCUS

FOCUS is an acronym that describes the best practices in leadership communication. Communication between staff and managers should revolve around:

• Feedback. Ensure your team is updated on company information, initiatives, and new hires. Give praise when it is due, and maintain an open door for their questions, concerns, or comments.

• Objectives. The heart of sterling performance management is structuring specific and measurable job objectives and holding staff accountable for achieving them.

• Career Development. Many studies list career development as a main factor that employees gauge to determine whether to stay with their current employer or seek a new position elsewhere.

• Underlying Motivators. What does your staff need to go the extra mile, and how do they respond to motivational techniques and rewards?

• Strengths. According to the Gallup Organization, those innate abilities that make them unique and good at what they do is the number-one predictor of success.

Bottom Line

The process of changing the way you hire and manage your staff may appear daunting at first, but experience shows that, by taking it step-by-step, you can make significant changes quickly. The result will be a lifetime of more engaged, happier, and more productive staff, as well as more free time, less stress, and higher job satisfaction for yourself and your team.

Are you up for the challenge?


Kim Seeling Smith is an international human-resources expert and author of the forthcoming book Mind Reading for Managers: 5 FOCUSed Conversations for Greater Employee Engagement and Productivity. With her expansive knowledge of human-capital practices in today’s market, Seeling Smith helps companies build healthy work environments and increase employee engagement and productivity in our digitally connected, globally oriented world; igniteglobal.com