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Daily News

CHICOPEE — The Elms College School of Nursing’s caRe vaN has received a one-year, $27,000 grant from the Raskob Foundation of Wilmington, Del. to expand its mobile healthcare project, which offers free nursing services to the homeless and underserved of Chicopee.

The caRe vaN is a mobile clinic run by Br. Michael Duffy, assistant clinical professor, coordinator of the Accelerated Second Degree in Nursing Program, and conventual Franciscan friar. He and nursing students provide free healthcare services, including blood-pressure checks and monitoring, blood-sugar checks, foot care, episodic first aid, minor wound care, and patient education. Since 2013, the van has set up shop on Sundays in the former CVS parking lot of the Exchange Street plaza and on Tuesdays at Lorraine’s Soup Kitchen and Pantry.

With this grant, “we’ll be able to expand mobile healthcare to the homeless. It also provides ongoing maintenance of our 1988 vintage van, which has a leaky roof and leaky window seals,” Duffy said. “We could bring on board a psychiatric nurse practitioner a couple hours a week. We also could bring on a driver, which could let us expand to a third day a week on the street.”

He also plans to use grant funds for monthly visits from a podiatrist and a barber, and even for monthly laundry vouchers for the van’s clients — all of which are services greatly needed by local homeless people. “Everyone who gets their blood pressure and blood sugar checked would get $5 toward laundry,” he said.

Without the grant, expanded services would have had to wait, Duffy said. “We wouldn’t be able to contemplate having a psychiatric RN on board. We’d have to be begging elsewhere for funding to fix our particularly leaky windshield — the rubber is shot.”

The caRe vaN helps Elms students prepare for their future nursing careers, he added. “Long-range, healthcare is somewhat headed out of the typical hospital-based model we saw years ago. It’s much more clinic-based and accessible.”

Students with experience in this kind of setting will be more marketable upon graduation, too. “It’s real hands-on work,” he said. “They’re working with folks in the community where they are. And it makes them think on their feet. The homeless are with us for a short period; it’s a transient culture, so they’re there for five to 10 minutes. How much can we get done? Can we encourage them to stay longer than just blood pressure and blood sugar?”

Working in the van also helps students live the Elms College mission of empowering students to effect positive changes in the community and in the world, Duffy said, adding it “teaches them creative ways to respond to the demands of their chosen profession — nursing — and allows them advocate for people in need. They go hand in hand, no doubt about it.”

Daily News

SPRINGFIELD — As the temperatures continue to drop, the Springfield Business Improvement District (SBID) plans to continue its Park with Ease valet program through the winter.

“We are thrilled the community has responded so positively to our valet program,” said Chris Russell, executive director of SBID. “After many conversations with stakeholders downtown, including building owners, business owners, and community members, we kept hearing the same comment about parking issues, so we have addressed the concern.”

Two valet stations are set up each Thursday, Friday, and Saturday along Main Street; simply look for the signs and valet kiosk. The first is at Court Square across from the MassMutual Center, and the other at the corner of Worthington and Main streets. Car acceptance runs from 5 to 9 p.m., with retrieval continuing until midnight. The SBID is underwriting the service, lowering the customer’s cost to just $5.

This parking solution allows the community to shop at Tower Square; dine at Theodore’s, Panjabi Tadka, Nadim’s, Adolfo’s, and the newly remodeled Student Prince (the Fort); or enjoy the Springfield Symphony Orchestra, a show at CityStage, a Falcons game, and more. For more information, visit www.springfielddowntown.com/parkwithease.

Daily News

ALBANY, N.Y. — Berkshire Bank was recently honored by the Stakeholders Foundation in Albany, N.Y. with the 2014 Capital Region Community Impact Award. The foundation’s annual awards honor exemplary companies for their philanthropic and volunteer work in the Capital Region. Berkshire Bank received the Corporate Volunteer of the Year award recognizing its X-TEAM employee-volunteer program. The awards were presented in a ceremony at Proctors Theatre in Schenectady, N.Y. on Nov. 12.

The Corporate Volunteer of the Year award was presented to Berkshire for its exemplary volunteer strategy that effectively integrated volunteerism into the company’s business culture, had a sizeable impact on the community, and served as an inspiration to others. Nearly 100% of bank employees in the Capital Region have participated in one of Berkshire’s company-supported projects over the last two years.

With projects including fund-raising efforts for the Leukemia & Lymphoma Society’s Light the Night Walk, building homes with Habitat for Humanity, and work with the Regional Food Bank of Northeastern New York, Capital Region employees completed more than two dozen volunteer service projects in 2014, impacting thousands of lives and dozens of communities.

Berkshire Bank’s X-TEAM provides all employees with paid time off to volunteer at company-supported projects. Bank employees help identify, select, plan, and execute all of the company’s volunteer work. This approach allows the bank to engage staff and choose volunteer opportunities that are important to local stakeholders. The program is also another way for Berkshire to give back to the community in addition to financial contributions of more than $2 million annually through its charitable foundations and corporate support.

Daily News

WILBRAHAM — Wild Apple Design Group has been named a Bronze winner in the 2014 Summit Creative Award competition for its creative work on the website design for Attain Therapy + Fitness. The company was selected from more than 5,000 submissions from 24 countries.

According to Amy Scott, owner of Wild Apple Design Group, “we had such a great time working with the folks at Attain Therapy + Fitness. This award really validates that, when our team of creative marketers collaborates with an excellent and open-minded client like Attain, great things will result. And we had a lot of fun in the process.”

MaryLynn Jacobs, cofounder of Attain Therapy + Fitness, added, “at Attain, we recognize the growing importance of how people use the Internet to research information on medical services such as ours. Wild Apple provided us with a website that is representative of our services while at the same time capturing our passion and overall brand. We are thrilled with the result and the ongoing support.”

This year’s panel of international judges included a host of creative directors from design agencies around the world, including Brazil, Sweden, Australia, Russia, Canada, and the U.S. Entries in 20 major categories were judged against a stringent set of standards. During the blind judging events (company names withheld), the judges searched for innovative and creative concepts, strong execution, and the ability to communicate and persuade. Winners were selected in a wide range of categories, from print and broadcast to emerging and social media.

Wild Apple Design Group, founded by Scott in 2000, offers a next-generation version of the old marketing-agency model by offering creative design and expertly leveraging technology.

Daily News

AMHERST — University of Massachusetts president Robert Caret has announced he will leave his job after four years to become the next chancellor of the University of Maryland system.

Caret, who became president of the five-campus UMass system in July 2011, begins his new position in July. Before coming to Massachusetts, he had spent much of his career at Towson University, near Baltimore, where he worked as a faculty member, dean, executive vice president, president, and provost.

“I could not say no to an offer to return to my home state, where I will be closer to my family,” Caret wrote in a statement.

He will succeed chancellor William “Brit” Kirwan, who has led the 12-institution Maryland system for the past 12 years. In a statement, Kirwan praised his successor, saying, “I’ve known Bob Caret for several years. He has had significant positive impact on each institution he has led. The University System of Maryland and the state will benefit greatly from his leadership in the years ahead.”

Caret, who will be formally introduced to the University of Maryland community at a news conference Friday, will earn $600,000 a year, and his contract will run for five years. At UMass, he was paid about $500,000 a year. He will be taking over a much larger system, with 162,000 students and an operating budget of $4.9 billion. UMass has half as many students and a budget of $2.9 billion.

Daily News

HARTFORD, Conn. — Saint Francis Care Inc. will join Trinity Health, a leading national health system, under the terms of a definitive agreement, the two systems announced Wednesday.

The agreement outlines the creation of a nonprofit, regional health system that includes Saint Francis Care and the Sisters of Providence Health System in Springfield, already a member of Trinity Health. The organizations will combine strengths in inpatient, outpatient, and continuing-care settings to better serve patients. Together, they will expand Trinity Health’s vision of becoming a people-centered health system.

“Our focus on building a people-centered health system fits very well with Saint Francis Care’s strategy, capabilities, and commitment to their communities. We look forward to Saint Francis Care joining Trinity Health and working together to better serve people across the region,” said Dr. Richard Gilfillan, president and CEO of Trinity Health.

The new regional health system will embody both organizations’ shared commitments to Catholic values and high-quality, high-value health care. Christopher Dadlez, president and CEO of Saint Francis Care, will lead the new regional ministry.

“This is an important milestone expanding our ability to work with community physicians and clinicians to deliver outstanding, coordinated care to our patients and communities,” said Dadlez. “Together, we will take progressive, innovative steps on diverse fronts, like this one, to capture opportunities being presented by the revolutionary changes sweeping today’s delivery of healthcare. Consistent with our legacy of providing high-quality, low-cost clinical care for patients, we will continue to capitalize on initiatives that are leading-edge and sustainable, and to pioneer best-practice protocols.”

Daniel Moen will continue to serve as president and CEO of the Sisters of Providence Health System and will play a significant role in the formation of the new regional system.

“The Sisters of Providence Health System serves thousands of people every year, ensuring they receive the highest-quality care and best patient or resident experience possible,” said Moen. “United in a regional ministry with Saint Francis Care, we will expand access to our top-tier, people-centered health system.”

The merger is expected to provide better care coordination for people in New England, as well as provide models that could be shared across the Trinity Health system.

“A strategic partnership with Saint Francis Care enhances our leadership in the Hartford and Springfield regions while bringing some significant population-health management expertise into our system,” said Scott Nordlund, executive vice president, Growth, Strategy, and Innovation, at Trinity Health. “We look forward to this merger that will expand services for people and communities in in the region.”

One benefit to Saint Francis Care will be Trinity Health’s outstanding credit rating, which will significantly improve its access to capital and cost of financing.

“Saint Francis has consistently demonstrated its ability to be progressive in its delivery of world-class care while maintaining its long-standing Catholic tradition of quality and compassionate care,” said Dan O’Connell, chairman of the board of directors at Saint Francis Care. “Operating from our position of financial and clinical strength, we have been evaluating how best to position Saint Francis and continue its nonprofit status as healthcare delivery continues to evolve, and we have concluded that this opportunity provides us with the potential to create a powerful, regional presence.”

The announcement comes after eight months of discussions and due-diligence efforts to create a strategic partnership that would greatly enhance care in New England. The agreement has been approved by the Archdiocese of Hartford, which sponsors Saint Francis Care, and is subject to further approvals required by canon law, and to regulatory approvals from state and federal agencies. It is expected to be completed by late 2015.

Once the partnership is complete, Trinity Health will ensure the investment of at least $275 million over the next five years to support the healthcare needs of the community through capital projects in the new region.

Daily News

SPRINGFIELD — Hundreds of students, parents, staff, faculty, and other supporters of Cathedral High School took to the steps of City Hall yesterday in an effort to persuade the Diocese of Springfield to rebuild the tornado-damaged school on Surrey Road. The rally capped off a day of “Save Cathedral” events around the city.

U.S. Rep. Richard Neal and Springfield Mayor Domenic Sarno attended the rally and pressed the diocese to use available money, including millions in disaster aid awarded by the Federal Emergency Management Agency, to rebuild the school.

According to Monsignor John Bonzagni, the diocese has received more than 1,500 alumni responses and more than 250 parent responses to requests for input on the fate of the school, running the gamut from rebuilding Cathedral to rehabbing it; from building a more accessible location to combining area Catholic high schools into one regional school, or even possible privatization.

A final decision by Bishop Mitchell Rozanski may not come until February, according to Bonzagni. Since the June 2011 tornado, Cathedral has been operating at the former Memorial School in Wilbraham.

Daily News

HADLEY — The state’s workforce and job seekers have reason for optimism, according to the economists behind MassBenchmarks, a study of the state’s economy prepared by the UMass Donahue Institute.

“State gross product growth has kept pace with strong national growth for the past two quarters,” according to the report. “State job growth has been steady, with software, information technology, and staffing-services sectors doing well. The Commonwealth’s labor force has grown consistently since June, as workers who were previously discouraged re-enter the labor market. And strikingly, Massachusetts has the fastest-growing population not only in New England, but in all of the Northeastern U.S. This is in large part due to international immigration and a lower level of domestic net outmigration than has been experienced in recent recoveries.”

The state also appears to be benefiting from a national economic expansion that is gaining traction. The national jobs report for October was strong, with more than 300,000 jobs added, an increase in the average workweek, modestly rising wages, and upward revisions in job growth for August and September. Falling oil and gas prices are putting more money in the pockets of consumers and lowering business costs.

Still, challenges remain, the report notes. “Electricity prices in Massachusetts are expected to rise steeply this winter largely as a result of the New England region’s ongoing difficulties in accessing a sufficient supply of natural gas to power its electricity generators. Rising electricity prices can be expected to partially offset the beneficial effects of the drop in oil prices and will create significant financial challenges for energy-intensive industrial users. Federal-government expenditures, long an important funding source for a variety of private-sector contractors and nonprofit research institutions (universities and hospitals), will continue to be squeezed. And, absent action on the part of the incoming governor and Legislature, state infrastructure spending will be significantly constrained in coming years now that state voters have determined that the gas tax will not be indexed to inflation.” In addition, housing production, especially single-family units, remains well below pre-Great Recession levels.

“Despite these challenges,” the report goes on, “the Massachusetts economy continues to experience solid economic growth, particularly in the Greater Boston region, and the prospects for continued growth remain strong. After a weak first quarter of the year, the Massachusetts economy has rebounded strongly. While there continue to be serious concerns about the geographically and financially imbalanced nature of this recovery, the MassBenchmarks editorial board is as optimistic as it has been in some time and expects the state’s economic expansion to continue for the foreseeable future.”

Daily News

LONGMEADOW — The G.W. Morisi Insurance Agency has moved to a new address after being in Springfield for 65 years. The current address is 175 Dwight Road, Suite 309, in Longmeadow.

G.W. Morisi Insurance Agency is a full-service insurance agency that has been family-run for more than 65 years. It is a third-generation family business with extensive experience in a full range of personal lines and business insurance.

Daily News

NORTHAMPTON — Which nonprofit organizations in the Pioneer Valley will be the lucky recipients of funds from the $100,000 set aside by Florence Bank in its annual Customers’ Choice Community Grants Program? Bank customers have until Dec. 31 to cast their votes.

For more than a dozen years, the program has been helping organizations throughout the Pioneer Valley. From aid to families in need of food, to training for cancer-patient counselors, to technology improvements in schools, the Florence Bank Customers’ Choice Community Grants Program typically helps about 30 nonprofits each year. In recent years, the total grant amount was $75,000. However, the bank has now increased the amount to $100,000.

The process is a simple one. Florence Bank customers can vote online (www.florencebank.com/vote) or in person at any of the bank’s branches. The program puts the sum of $100,000 up for a popular vote by allowing any account holder to nominate a local nonprofit to receive a share of the funds.

Although many banks support the communities in which they operate, the Florence Bank program is unique in that it leaves a portion of the charitable gift-giving decisions to its customers. “As a community bank, we believe strongly in supporting the communities we call home,” said Florence Bank President and CEO John Heaps Jr. “We are very pleased to be able to increase the amount of the grant to $100,000, and we strongly encourage all of our customers to make their wishes known through this voting process.”

During its dozen years, the Customers’ Choice Community Grants Program has become increasingly popular. Last year, more than 12,000 bank customers voted for the nonprofits they wanted to see benefit from this program, representing a 21% increase over the previous year. And last year, three nonprofits received enough votes for a maximum $5,000 grant: Dakin Pioneer Valley Humane Society, the Food Bank of Western Massachusetts, and Northampton High School’s PTO. Florence Bank also distributed grants to homeless shelters, survival centers, senior centers, libraries, and several schools.

Through the Customers’ Choice program, the bank has disbursed more than $650,000 in charitable grants to 98 organizations since 2002. Any qualifying nonprofit organization that receives 50 votes or more will receive a share of the funds. In order to qualify, the organization must be a 501(c)(3) or equivalent and agree to spend the donated funds on local needs.

Daily News

WESTFIELD — The Westfield State University board of trustees formally approved a motion at its Dec. 15 meeting naming campus and community leaders to serve as members of WSU’s presidential search advisory committee. The committee will be led by trustees Steven Marcus and Terrell Hill, who were appointed to serve as the chair and vice-chair, respectively, at the April board meeting.

“The professionals selected for the presidential search committee offer a diversity of backgrounds, opinions, and experiences that will be essential when developing criteria, evaluating credentials, and identifying candidates for the university’s next president,” Marcus said.

Committee members include Katheryn Bradford, director, Alumni Relations (APA); Junior Delgado, director, Career Services (APA); Evelyn Dina, SGA member, student representative; Joshua Frank, student trustee; Margot Hennessy, chair, Ethnic and Gender Studies, MSCA chapter president; Terrell Hill, trustee; Robin Jensen, chair, Foundation Board; Ron’na Lytle, administrative assistant, Ethnic and Gender Studies (AFSCME); Steven Marcus, trustee; Luis Perez, trustee; Carlton Pickron, vice president, Student Affairs (NUP); Henry Thomas, BHE representative; and Edward Welsh, associate professor, Mathematics (MSCA).

The Presidential Search Committee members are responsible for selecting the university’s 20th president. The committee’s first task will be the selection of an executive search firm to assist in the process. A request for proposals (RFP) was posted nationally this fall, and four firms have responded. Marcus plans to convene the search committee in early January to review the four proposals and to select a finalist for presentation to the board at its next meeting on Feb. 5. As the search gets underway, a website will be established to to serve as the official resource for information and updates on the process.

Features
White Lion Brewing Is Making a Name for Itself

Ray Berry Jr.,

Ray Berry Jr., seen here at a display of White Lion at Table & Vine, says his company’s mission is to build a great brand and help revitalize a great city.

Not long after graduating from American International College with a degree in finance, Ray Berry Jr. went to work for a nonprofit agency called Mason Square Development Corp., which, as the name suggests, was dedicated to helping small-business ventures off the ground in that low-income Springfield neighborhood.

Summing up the now-defunct agency’s mission, Berry said it was created to help entrepreneurs understand the risks of a business venture and overcome their fear of accepting those risks, assist them with forging business plans, and guide them with the task of developing the connections and relationships needed to succeed.

“I think it’s important for any entrepreneur to map and frame out their ideas, utilize the networks that are in the community, and not be afraid to take advice along the way,” said Berry, who served the MSDC as deputy director. “There are individuals out there who have a tremendous amount of proven experience in establishing companies and moving them forward. If you have a vision or dream, and once you get through that fear of risk and get over that hurdle, you utilize the resources available and push your dream forward.”

Today, Berry is definitely practicing what he preached 15 years ago as he pushes his own dream forward.

It’s called White Lion Brewing Co., a venture he launched just a few months ago — after nearly four years of planning — with some working capital, an imaginative brand, an intriguing mission statement, and that aforementioned willingness to accept risk.

And in that short time, he has enjoyed what could only be called a roaring start while making White Lion “Springfield’s beer,” even though it’s not brewed here — yet.

As it states on the bottom of the six-pack container that features many of the city’s landmarks, “Springfield is our home. We share the city’s pride in its legacy of innovation and ingenuity. We intend to serve as a catalyst for Springfield’s renaissance. One that celebrates diversity and urban vibrancy. We have a dual mission: Build a great brand. Revitalize a GREAT CITY.”

The first component of that mission is still a work in progress, but Berry believes important strides have been made. The second? Well, he intends to be a big part of the renaissance he sees coming for Springfield by bringing the brewing operation to the city, and with it, jobs and a renewed sense of pride that in some ways is already evident.

“The city of Springfield does not have a product that folks can rally around, and it was important to me to create one,” said Berry, who by day is vice president of Administration and Finance for United Way of Pioneer Valley. “We want to be a game changer, a difference maker, part of the community fabric, part of the legacy that moves the city of Springfield forward.”

As for the brand … the white lion, a color mutation of the African lion, found in South Africa and zoos around the world but mostly in Europe, has nothing to do with Springfield. Or everything to do with it, if you listen to Berry.

“Folklore will state that it’s an extension beyond race, color, creed, or gender,” he explained, noting Springfield’s diverse population. “It doesn’t matter who you are, what economic status you come from, a white lion is a symbol of good in all mankind. It goes on to say that, if you’re in the presence of a white lion, you will be sanctified with infinite prosperity.”

Already, a strong connection is being forged between the city and the brand.

Indeed, when Gov.-elect Charlie Baker paid a visit to Springfield the day after the Nov. 4 election, Mayor Domenic Sarno had a six-pack of White Lion pale ale waiting for him as a gift.

That highly visible bit of marketing and public relations is only one way in which White Lion’s fast start has manifested itself. The company’s two products — there’s also a cream ale, with more on the way in 2015 — are now in more than 120 locations (liquor stores, bars, and restaurants) in Western Mass. and just beyond, and Berry has ambitious plans to grow those numbers and make his brand a household name.

For this issue, BusinessWest looks at his multi-phase strategy for making White Lion both a player in the craft-beer universe and a major player in Springfield’s future.

Mane Attraction

As he talked with BusinessWest after posing for some photos beside a rack of his products at Table & Vine in West Springfield, Berry used the opportunity to provide an education in the craft-beer industry and quantify and qualify its explosive growth.

“There are nearly two full aisles of craft beers here now, and new ones arrive regularly — there are more than 2,000 craft-beer establishments across the country,” he said while walking through one of them, pointing out a seemingly endless array of imaginative names — Smuttynose, Dogfish Head, Otter Creek, and Magic Hat, among others — and colorful packages. Some of these brands are local in origin, such as Berkshire Brewing in South Deerfield, Paper City in Holyoke, Fort Hill in Easthampton, and Iron Duke in Ludlow, while others are regional powerhouses like Samuel Adams and Harpoon.

WhiteLionBoxArtEntering such a crowded field would seem like a risk not worth accepting, but Berry thinks otherwise, and he started coloring in his entrepreneurial canvas roughly four years ago.

He did so after analyzing the market and noting one important point — there was no craft-beer product attached to Springfield, a city with a history of brewing operations, most of which didn’t outlast Prohibition; those that survived didn’t live long after it was repealed.

“The concept goes back at least four years; that’s how long I’ve been having general conversations with friends in the Valley around craft beer, their growing popularity, and the fact that there wasn’t a local product here in Springfield,” he explained. “But, like any entrepreneur with an idea, sometimes they come and go, so this idea came and went, I would sit on it, time would pass, and I would revisit it. I did that off and on for a three-year period.”

What eventually enabled him to break that cycle was research into the various options of getting a craft beer off the ground, including a contract-brewing business model, but also a growing sense that one of the ways he could have an impact in the region, and especially Springfield, was through entrepreneurship.

“I would sit with friends, especially after college, over the past 15 to 20 years and brainstorm about what we could do to make a difference, beyond what we were already doing with our volunteer work and our 9-to-5 jobs,” he told BusinessWest. “And it always gravitated back toward an entrepreneurial spirit.

“What I tell folks now is that we always had great ideas, but there was hesitation because we knew there was always risk associated with taking that step from idea to reality,” he went on. “And I think that probably held us back for some time, but it got to the point where we felt that now was the time to make a difference and be part of that ongoing change in the region.”

He used that collective ‘we’ to refer to those friends he conversed with and various team members he’s recruited since moving White Lion off the drawing board. These include brewmaster Mike Yates, who oversees the brewing of White Lion at Mercury Brewing in Ipswich; distributors Williams Distributing (Hampden and Hampshire counties), Quality Beverage (Central Mass.), and Girardi Distributors (Franklin and Berkshire counties); and warehousing partner R.M. Sullivan Co. in Westfield.

Berry told BusinessWest that success in the highly competitive craft-beer industry comes with being creative, not only with what goes inside the bottle (although that’s obviously important), but also with the name on the bottle, the packaging, the marketing and public-relations work, even the tap the bartender pulls to fill a glass with your product.

And he believes he’s effectively expressing his creativity, especially with the brand White Lion.

“We wanted to think outside the box,” he said, “and cause the consumer to, at a minimum, pause and ask the questions, ‘why that name? Where’d the name come from?”

People are now asking those questions across Western and Central Mass., said Berry, adding that the next pushes will be into the eastern part of the Bay State and Northern Conn.

Coming to a Head

Creating a brand, hiring a brewmaster, outsourcing brewing operations, and forging relationships with a warehouse operator and distributors are just some of the many components of what Berry called phase 1 of his entrepreneurial venture.

Others include launching a website, use of various social-media vehicles to gain visibility, and creation of imagery and packaging that can compete with all those offerings seen in the aisles at Table & Vine, assignments being handled by the Springfield-based companies DIF Design and TSM Design, respectively. There’s also the tasks of building a portfolio of locations that will offer White Lion products and getting the word out about those products.

With the former, Berry has forged relationships with a number of liquor stores and bars, and also with several restaurants in and around the city, including the recently reopened Fort, Max’s and Max Burger, Nadim’s, Plan B Burger, and others. And there have ben discussions with MGM about making the products available in the $800 million casino to be built in the South End.

Meanwhile, the products have gained exposure through a number of events and public-relations efforts, including Baker’s visit to the mayor’s office, but especially a launch event on Oct. 21 at the Lyman & Merrie Wood Museum of Springfield History that drew more than 300 people. Berry has also been telling the story to area Rotary clubs, chambers of commerce, and other groups.
But there is other work to be done as well, he said, and much of it echoes the advice and services provided to entrepreneurs by Mason Square Development Corp., he said, adding that many of these assignments fall into the categories of relationship building and tapping into resources that can help a venture grow.

Ray Berry Jr. says he has a product — and a name — that will stand out in the crowded craft-beer market.

Ray Berry Jr. says he has a product — and a name — that will stand out in the crowded craft-beer market.

As one example, he cited White Lion’s success in becoming one of the 30 ventures chosen to comprise the first cohort of the accelerator program created by Valley Venture Mentors and funded through a grant from MassMutual.

There are substantial cash awards for ventures that fare well in what amounts to a four-month learning experience, mentoring exercise, and competition, noted Berry, but the bigger reward is the ability to tap into the knowledge and resourcefulness of those leading the accelerator program.

“Teams such as White Lion are going to be in front of a multitude of individuals who are there to provide advice for startups,” he said. “It’s going to be a great opportunity for all these companies.”

As another example, he cited a relationship forged with AIC to bring two or three interns each year into the White Lion operation, giving the company access to young talent and potential future employees, while providing those students with real-world experience with a growing enterprise.

“This partnership will enable three seniors majoring in marketing to get hands-on experience and be part of this new startup,” Berry explained, “all while having the principles they learned in school applied to real-life scenarios.”

As for phase 2 of this operation, that entails bringing the brewing operation, as well as other components of the company, under one roof in Springfield, preferably in or near the central business district, and then taking the brand into new markets in the Northeast and eventually beyond.

Berry said he’s engaged in discussions with city officials with the goal of identifying 8,000 to 10,000 square feet of manufacturing space to house brewing equipment, a bottling line, and possibly a canning line. His planned timeline is to have such a facility in operation by late 2016, but there will be challenges to meeting it, especially the need to raise the estimated $1 million to $1.5 million he’ll need to create his operations facility through what he expects will be a mix of debt and equity financing.

Berry is hoping that his ongoing efforts to create exposure, as well as participation in VVM’s accelerator program, will open the eyes of not only beer drinkers, but potential investors as well.

In the meantime, he intends to foster controlled growth and carefully manage the company’s progression.

“We’re a very, very young company, and we have to be very careful not to overextend ourselves,” he explained. “Everything will be well thought out prior to making any major decisions. Every step has been well planned, and our placement has been right on target. The future of White Lion will follow suit.”

Ale’s Well That Ends Well

Looking forward, Berry said there are many directions his venture might take.

He noted, for example, that, as the craft beer industry continues to take market share from industry giants such as Miller and Anheuser Bush, those larger players are responding by acquiring some of those much-smaller rivals in deals that feature large numbers of zeroes.

Such a fate might await White Lion, he said, adding quickly that, for now, he’s simply focused on building exposure for his product, expanding its footprint, verifying its sustainability, and making real progress with phase 2.

The company has indeed enjoyed a roaring start, but Berry knows that this is in all ways a marathon and not a sprint — and he’s in it for the long haul.


George O’Brien can be reached at [email protected]

Cover Story Economic Outlook Sections
Region’s Economy Gets a Jolt of Vibrancy

EcoOutlookDPartSince the end of the Great Recession in 2009, economic expansion in Western Mass. — and many other parts of the country as well — has been, in a word, limited.

And these limits have resulted from a host of factors that have stood in the way of more profound recovery. They include everything from lackluster hiring trends to high energy prices and their impact on businesses and consumers alike; from economic turmoil abroad, especially in Europe, to political chaos in Washington, as with the so-called fiscal cliff of early 2013; from a floundering housing market to a persistent lack of confidence among business owners.

But as the new year approaches, say experts we spoke with, much of this whitewater seems to be giving way to smoother conditions that are much more conducive to progress. The coast isn’t clear, they imply, but it is much clearer.

Indeed, Bob Nakosteen, a professor of Economics at the Isenberg School of Management at UMass Amherst, told BusinessWest that he sees positive signs almost everywhere he looks, something he hasn’t been able to say for at least the past seven years.

That includes the latest employment statistics for the Bay State, which show unemployment in Springfield at 8.4% (down from 10.6% a year ago), which he considers a bellwether.

“What’s happening now is that the economic recovery is actually permeating Western Massachusetts, something you couldn’t say over the past several years,” he noted, adding that Boston, Cambridge, and other communities have enjoyed a far-more-robust recovery. “If you look at the employment numbers, we’re adding jobs in this part of the state, and that’s a really good development.”

That also includes the gas pump, where the prices for regular are now below $3 a gallon in all but a few of the 50 states and below $2 in a few (Oklahoma, for example). By all indications, they should stay at those levels, or drop even further, in the weeks ahead.

“And this simply puts money in people’s pockets,” Nakosteen explained. “When you pay for gas at the gas station, most if that money leaves the state — some of it stays, but most of it just goes away. Now, that money is staying in people’s pockets, but hopefully not for long; there are some estimates that people will spend at least half of what they save at the pump, and that goes to local businesses.”

The positive trends also include the housing market, the balance sheets of both businesses and families (both are carrying less debt), and consistently rising numbers when it comes to business confidence.

And then, there’s that $800 million casino project in Springfield’s South End. It isn’t officially underway yet — at least in terms of demolition or construction — but it is already generating excitement, movement within the long-stagnant commercial real-estate market, and talk of opportunities in many forms.

“We’ve had two vendor fairs, and they were very well-attended by small and medium-sized businesses who are looking at the possibility of doing business with the casino, and that’s a real positive sign,” said Jeff Ciuffreda, president of the Affiliated Chambers of Commerce of Greater Springfield, noting that there is anticipation with regard to jobs — both construction and permanent — and the casino’s vast potential for bringing more meetings and conventions to the city and region as a whole.

Meanwhile, the announcement that Changchun Railway Co. will be building subway cars in the former Westinghouse site has spurred anticipation of more than 150 well-paying manufacturing jobs as well as hopes for further growth within the region’s once-prominent manufacturing sector.

Despite all this welcome news, there are some points of global economic concern, said Cliff Noreen, president of Springfield-based Babson Capital Management LLC. He cited everything from a slowing growth rate in China to falling bond rates in many European countries to the fact that, while corporate profits are soaring, that wealth is, by and large, not being shared with employees.

The $800 million MGM Springfield

The $800 million MGM Springfield, due to start taking shape in Springfield’s South End, is one of many sources of optimism across the region.

“In the third quarter, U.S. corporate profits were up 9% on revenue growth of 4%,” he explained. “And this results from a very intense focus on managing expenses, which is to the detriment of employees; wages as a percentage of GDP have dropped to 43%, the lowest level in years.”

But, overall, Noreen and others are generally optimistic about the year ahead, so much so that the adverbs ‘guardedly’ and ‘cautiously,’ which have preceded that term since the recession officially ended nearly six years ago, have been generally dropped from most commentary.

“I do think that the mood of small-business owners is positive — I sense a better buzz, a better feel now than I have in the past several years,” said Ciuffreda. “Some of this is downtown-centric, with UMass here, the progress at 1550 Main Street, NPR’s new facilities, new tenants in 1350 Main St. … the feeling is a lot better; the city is more positive than I’ve ever seen it.”

Fueling Speculation

Like Nakosteen, Noreen called falling gas prices a form of economic stimulus, and he offered some eye-opening numbers to get his point across.

“Every penny that gas drops results in $1.3 billion of additional money or funds for consumers and business in the United States — discretionary spending,” he explained. “Gas has dropped approximately 55 cents from the beginning of the year, which should result in a savings of $73 billion, which is effectively stimulus, which comes out to about four-tenths of 1% of GDP.”

Nakosteen cited estimates that the average family will save perhaps $60 a month due to the falling gas prices. “And if you do the arithmetic, take half that and add that up over a whole lot of households, that’s really money being spent in the region,” he said. “And from all I’m reading, this decline in fuel prices is not going to be short-lived; it’s going to last for a while.”

This windfall — unexpected but in some ways not surprising, given the explosion in the production of shale oil in this country — is just one of many reasons, large and small, for rising optimism regarding the economy, even as those numbers are tempered by the damage done to the energy sector when oil falls to below $70 a barrel.

Nakosteen said the improving employment numbers are equally important, if not moreso.

Cliff Noreen

Cliff Noreen says that, despite general optimism about the economy, there are many factors, here and abroad, that could impact the pace of growth.

Elaborating, he noted that, for the most part, whatever recovery this region has enjoyed over the past several years has been generally of the jobless variety. But recent employment reports show that perhaps that scenario is changing.

“It’s been really a slow slog,” Nakosteen said of employment in the four western counties and especially Springfield. “Maybe the recovery is really gaining traction in this part of the state, and recent developments are only going to help.”

With jobs come disposable income and a resulting trickle-down, said Noreen, noting quickly that optimism does need to be kept in check by the fact that many jobs being created, not only in Massachusetts but nationwide, are part-time in nature, and with wages that are not keeping pace with inflation.

“More than 321,000 new jobs were created on a net basis in November,” he said, citing the most recent jobs report. “Our concern, and we’ve been saying this to clients all year, is that the quality of jobs is not what it used to be, and many of these jobs are part-time jobs, they’re in service-type industries that are very low-wage, and many of the jobs are being taken by workers over 55 years old, either because they want to work or they need to work.”

But, overall, the job growth is being seen as a positive sign for the region’s economy, as is the growing confidence among business owners, said PeoplesBank President Doug Bowen, who cited not only the Associated Industries of Massachusetts’ monthly business confidence index and its recent steady improvement, but also trends and activity he’s noticed locally.

“The Massachusetts economy is on track to strengthen, with solid economic growth, and add more jobs in 2015,” he said. “We have a positive outlook for Western Mass. Companies in our portfolio, in general, are doing well and showing moderate growth. Some of these business owners are selectively investing in capital equipment and, to a lesser degree, new facilities.

“But we are seeing growth,” he went on. “We’re seeing some that are adding additional shifts, which always precedes the actual physical construction of new space.”

One of the sectors where he’s seeing such movement is aerospace, or machine shops, which he considers a positive sign because those jobs are generally well-paying. But he’s also witnessing growth in other manufacturing, healthcare, hospitality, and IT.

He said that most of these expansions are resulting not from speculation, but rather from current backlog and existing orders, which leads some to speculate on how long this might continue. However, Bowen noted that he’s seeing generally forward movement and, overall, less hesitation when it comes to additional hiring.

If there are speed bumps down the road for the region’s and nation’s economy, they will likely result from action — or inaction, as the case may be — in other corners of the globe, said those we spoke with.

“Japan is struggling, the Russian ruble has declined substantially, and China is growing at less than people thought,” Noreen explained, adding that these factors and others add up to less demand for U.S. products and commodities such as oil, iron ore, and concrete, which may eventually slow the pace of growth in this country.

“Over the past three years, China used more concrete than the U.S. used in the last 100 years,” said Jay Leonard, a director with Babson Capital Management. “That’s a stunning number, and it helps explain why, with China’s slower rate of growth, oil prices are down, copper prices are down, and steel is getting crushed.”

Meanwhile, Europe continues to be the biggest disappointment on the global economic stage, said Noreen, pointing to bond rates on 10-year government yields (2% in Spain, 1% in France, and 0.77% in Germany) that he called shockingly low.

Industry Terms

As 2015 approaches, those representing several economic sectors anticipate that this will be a year of change, but also challenge and, in many cases, opportunity.

For the long-suffering construction industry, one of the sectors hardest-hit by the recession and the lackluster recovery that followed, change is almost certainly good, said Dave Fontaine, president of Springfield-based Fontaine Brothers.

Doug Bowen

Doug Bowen says confidence among business owners is growing, and many are making investments in their ventures.

He told BusinessWest that, while 2014 has not been a banner year for his company — “we had work, but it was all booked in 2013” — there has been some improvement in several areas within construction, from home building to infrastructure work (roads and bridges). And the consensus is that 2015 will be better because of what he called “pent-up frustration.”

But easily the greatest source of optimism within the industry is the approaching start of work on the casino.

While the general contractor for this massive project will certainly be a firm from well outside the 413 area code, undoubtedly one with several casino projects in its portfolio, Fontaine said, there will be a trickle-down effect, with many area subcontractors and individual tradesmen (all unionized) in line to win much-needed work.

Just how much work remains to be seen, obviously, but Fontaine expects the project to have a deep impact on the sector and its workforce.

“The casino project is going to be good for the general trades, because I know that, for bricklayers, carpenters, and laborers, their hours were down significantly this past year,” he said. “These types of projects certainly employ a lot of people, and they employ them quickly and for a lot of hours, but then they’re done.”

What the sector will have to guard against, to whatever extent possible, is a shortage of manpower for other projects because of the attractiveness of the casino work in terms of hours, wages, and the opportunity for overtime.

“There’s the potential for some manpower shortages, because everyone would want to be down at the casino because they’re getting overtime and six days a week and whatnot,” Fontaine explained. “But our group of tradespeople that work for us, I don’t see them packing up and abandoning us to give their life to the casino for two years.”

Change is also expected in the banking sector, where Bowen believes the recent spate of mergers and acquisitions will give way to a more stable environment.

Indeed, 2014 saw the completion of the merger of equals between United Bank and Connecticut-based Rockville National, and the announced acquisition of Hampden Bank, the last institution based in Springfield, by Pittsfield-based Berkshire Bank.

“To a large extent, it’s pretty much over,” he told BusinessWest. “There may be one or two more organizations that come into play, but the organizations that positioned themselves for merger or acquisition have pretty much achieved their objective.”

These mergers present opportunities in several forms, especially for community banks like PeoplesBank, said Bowen, noting that, whenever such acquisitions take place and management of the acquired bank shifts away from Greater Springfield, commercial and consumer accounts will be moved to small institutions. Meanwhile, such unions generally result in downsizing, which enables banks to recruit talented individuals that already know the local market.

“As an independent, mutually owned bank with no shareholders, we often become the bank of choice for customers who have experienced some disruption in their banking experience,” he said. “This year alone, we’ve increased deposits by more than $100 million; a typical year might by three-quarters that amount.”

Another sector that bears watching in 2015 is healthcare, which is still struggling to cope with the changes brought on the Affordable Care Act (Obamacare) and the ongoing shift from a fee-for-service system to one focused much more on population health.

Such a shift requires providers to make significant investments in equipment, systems, and personnel, said Dennis Chalke, Baystate Health’s chief financial officer, treasurer, and senior vice president of Community Hospitals, adding that these investments come at a time when reimbursements for care are flat or declining and inpatient stays, a major source of revenue, are falling.

Thus, it’s becoming increasingly difficult to make them, especially for stand-alone hospitals, he said, which explains why North Adams Regional Hospital closed in 2014 and why Stewart Health Care System announced that it was shuttering Quincy Medical Center, the largest hospital closing in the state in more than a decade.

“Right now, Medicare is penalizing people if their readmission rates are too high,” he explained. “That means you have to now invest in tools and other things to decrease readmissions, so when patients leave the hospital you have to make sure they follow up with physician office visits and they that they are adhering to their medications and so forth — and that takes investments in things you wouldn’t traditionally invest in.

“That’s a good thing,” he went on. “But we’re not getting paid to do that. We avoid losing dollars when we do that; it’s almost like a negative incentive. And that’s the biggest challenge facing the industry moving forward.”

As for the casino, Ciuffreda said that, overall, apprehension about the gaming facility is diminishing, at least within the business community, and it is generally being replaced with optimism, although some concern remains about its long-term sustainability.

“The mood is very positive — the only slightly gray cloud hanging over the casino is its sustainability 10 years out or so,” he said. “About 95% of the people feel very comfortable about the next five years, and 75% are comfortable about the next 10 years, but some questions start to creep in about what happens after that.”

Money Talks

Challenge and opportunity. Those two words sum up the outlook for each sector and the regional economy as a whole.

But, overall, the emphasis this year seems to be more on opportunity, as it pertains to jobs, growth through additional discretionary spending, expansion, and the many forms of trickledown anticipated from the casino.

As Nakosteen said, it appears that the economic recovery is actually permeating Western Mass.

And it’s about time.

George O’Brien can be reached at [email protected]

Sections Technology
Whalley Computer Associates Enjoys Rapid Growth

Paul Whalley (right, with Warehouse Manager Charlie Shaw)

Paul Whalley (right, with Warehouse Manager Charlie Shaw) says WCA can configure and deliver devices for any size client, from small companies to Fortune 500 firms.

When gauging his company’s place in the tech world, Paul Whalley says a little perspective is in order.

“I haven’t been to a Red Sox game where they chanted, ‘we’re number 200,’ but they don’t have 200,000 competitors,” said Whalley, vice president of Whalley Computer Associates (WCA) in Southwick, which has indeed grown from its humble origins to become the 200th-largest computer reseller in the country, placing it in the top one-tenth of 1% among approximately 200,000 players.

“I don’t think anyone pictured what this could come to,” he told BusinessWest, “but we’re very excited about where we’re going.”

Like virtually all other high-tech success stories, WCA’s beginnings were much more humble. As a part-time programming consultant in the Agawam school system in the 1970’s, math teacher John Whalley — Paul’s brother — purchased a small software-consulting firm. Working after school and during the summer from his Southwick basement, he built a small customer base.

Then, in 1979, incorporating his experience teaching his students programming on the school’s new computer, he started Whalley Computer Associates. He moved to new quarters in Southwick twice, all the while trying to convince his brother to come on board.

“My brother was a high-school math teacher, and he started this part-time,” Paul Whalley said. “I started helping him part-time, and he kept encouraging me to quit my job and go in full-time. I kept telling him, ‘I’ll quit my job when you quit yours.’”

In 1985, they did just that, with John (still the company’s president) leaving his teaching job and Paul resigning from his position as a programmer at MassMutual, in the process becoming WCA’s fourth employee. But the acquisition of customers such as Northeast Utilities, United Technologies, General Electric, and Cigna helped fund the company’s rapid growth, and WCA was on its way.

Today, Whalley boasts more than 3,000 clients, including 250 K-12 school systems, 50 colleges and universities, two dozen state agencies, more than 100 municipalities, and about 2,600 private companies — most of them small and medium-sized businesses, but also a number of major national firms.

Working out of its fourth Southwick location, a 62,500-square-foot facility on Whalley Way — as well as a 50,000-square-foot warehouse and configuration center in Westfield and an office in Milford serving Eastern Mass. and Rhode Island — WCA has recently broadened its reach across all of New England and Upstate New York, and shows no signs of slowing down.

“We want to grow in these new states exponentially, but also hold on to the valued clients we have,” Paul Whalley said. “We have so many clients who have stayed with us for 35 years.”

Rapid Growth

At a time when the economy was struggling to shake off the Great Recession, WCA thrived, posting sales growth of 50% in 2010, 38% in 2011, 50% in 2012, and 10% in 2013, and, boosted by recent expansion into New York, is on track to grow by at least 25% this year.

“Obviously, we think the model is working,” Whalley said. “We know the economy has not done well the last few years, but we’re growing.”

That growth has come on the heels of a significant evolution in what WCA does. What started as a software-consulting firm now manufactures computers and other devices for major brands. In so doing, WCA is the largest reseller of Lenovo products in the U.S. and has been the top reseller for Dell in the Northeast in five of the past 10 years.

WhalleySouthwick

Top: WCA’s 62,500-square-foot headquarters in Southwick. Bottom: the company’s Milford office, serving Eastern Mass. and Rhode Island.

Top: WCA’s 62,500-square-foot headquarters in Southwick. Bottom: the company’s Milford office, serving Eastern Mass. and Rhode Island.

“Fifteen years ago, we were primarily known as a a desktop deployment company. If a school needed 200 desktops or a business needed 10 or 25 or 500 desktops, we’d get them all prepared, imaged, configured, and delivered. But for the past 10 years, we’ve built up a very good engineering team and a strong professional-services group,” Whalley explained. “We were like everyone else 15 years ago; now we’re one of the leaders when it comes to designing, implementing, and then maintaining data centers.”

The expansion of WCA was boosted significantly when one of its Milford-based sales representatives, Peter Aldrich, began selling products to EMC Corp., which became, and remains, Whalley’s largest client.

In addition, “we have 12 Fortune 500 companies and a lot of very large businesses. Friendly’s has been a client for 25 years; we’re proud to have them as a client, and, I think, they’re proud they do business locally. We do business with one of the largest apparel retailers in North America; we’re a supplier to one of the largest pharmacy organizations in the U.S., one of the largest financial institutions in the U.S., several retail organizations; we’re vendors to one of the largest technology companies in the world. There are probably 35 to 40 clients that we could name that everyone would recognize.”

The rest are the smaller type of business characteristic of the Pioneer Valley, which see value in WCA’s size and market position.

“We think our success really comes from focusing on providing tremendous value,” Whalley said, comparing WCA to the handful of what are known as direct marketing resellers, or DMRs, like CDW and TigerDirect.

“Although we’re smaller than them, we can match their pricing, and unlike them, we’re not mainly a telemarketing organization. It’s a different model, and I’m not knocking their model; they’re doing billions. But what our customers like about us versus them is that we can provide equal or even better pricing, but we’re a much more fast-moving, flexible, entrepreneurial company instead of a mega-corporation with lots of layers of management.”

The average computer reseller in the U.S. boasts 12 people and posts about $1 million in sales, Whalley noted, and WCA is in an enviable middle ground between them and the DMRs.

“We find ourselves in the sweet spot — there are maybe 50 like us in the country, in the middle, not small but not huge. I think that’s a perfect spot to be, where we have a combination of more resources than the small guys, but all the flexibility to move fast and customize with customers who are looking for that. Those mega-companies have their place, but we’ve found a very nice niche, and obviously, we’re in a good spot.”

Service First

WCA currently boasts 140 employees — 30 in sales and 100 focused on engineering, installation, maintenance, and support.

“I don’t know of anyone who has a service group of 110 people in New England or New York,” Whalley said. “We’re incredibly blessed with a very talented group of professionals, most of whom have been here more than 10 years. So, now that we’re moving into new states, we have a nice blend of seniority and people just getting into the industry.

“We’re a family company,” he added, “but we consider as family the long-time employees who’ve stuck with us.”

Those include a business-development team that makes outbound calls all day, “which the DMRs do, but not many people in our category do that. It’s a three-person team calling out all day, looking for business and appointments for our salespeople.”

Another way Whalley stays focused on growth is through some 30 training events a year intended to help its employees stay apprised of the latest technology.

“We consider ourselves customer-centric but vendor-agnostic,” he told BusinessWest. “We sell nearly all the major brands of the major products. We go in, listen to what the client needs and what their preferences are, and produce what we feel is the best solution. They may take the suggestion or buy something else; it’s their choice.”

WCA’s broad reach allows it to price competitively without being beholden to one brand, he explained. “I think people appreciate the fact that we’re not coming in telling them to buy this one thing. Frankly, if they want something and our product selection doesn’t match up, then we’ll tell them that. Ultimately, if we keep doing the right things for the client, we’ll succeed.”

He also recited a four-part creed posted over a set of warehouse doors on Whalley Way: “One: if in doubt, do what’s best for the customer. Two: if in doubt, do what’s right for the whole company. Three: if in doubt, do what’s best for your department. Four: if in doubt, do what’s best for you. Basically, the customer comes first. If you think of the customer first always, we’re going to do just fine.”

From the earliest days of working for his brother’s tiny company, Whalley has understood how important customer service is in the technology field.

“If your laptop breaks, you can probably use someone else’s for a day or so, or call and get it fixed. What really matters is that the network doesn’t go down. Take the cost of someone not working and multiply that by the size of your workforce, and it can cost a tremendous amount of money,” he said. “We have a top engineering team designing rock-solid data centers, and when there’s trouble, they can respond very quickly. It makes us a strategic partner with our clients; they buy things from us, but when problems occur, it’s on us to take care of them.”

Looking forward, Whalley said the company doesn’t want to rest on its laurels, but aims to move forward from a recent reorganization and several years of impressive growth to become an even more widely recognized name.

“On the engineering side, we’ve made huge strides, and we have one of the best engineering programs in the region,” he told BusinessWest. “We want to be one of the top two or three in New England and the Northeast. I think we’re headed that way, but there’s more work to be done.”

At the end of the day, however, it’s not about size, but service.

“We have to provide our clients with the best possible products at the best possible price with the best possible follow-up,” he said, “because, if we don’t, there are 200,000 others who would love to do it. We remind ourselves of that every day.”

Joseph Bednar can be reached at [email protected]

Environment and Engineering Sections
UMass Takes Leadership Role in Clean-water Innovation

David Reckhow

David Reckhow says state and federal investments in his department’s work may lead to breakthroughs in the way water is treated worldwide.

David Reckhow says water treatment is ripe for innovation.

“We’re working with technologies that are about a century old. We haven’t really advanced all that much over the past 100 years,” said the professor in UMass Amherst’s College of Engineering. “Think about biotechnology or information technology, and all the advances that have been made over the past century. Now imagine what our lives would be like if we had 100-year-old information technology.”

But that’s what water-treatment workers must deal with. Admittedly, one reason is that the processes in use have worked remarkably well at keeping people safe.

“Most of the water treatment being done in this country uses what we call conventional technology, which is fairly simple,” he told BusinessWest. “It involves simply adding a coagulant to untreated water, which allows particles to settle. We send the particulates through a filter, add chlorine as a disinfectant, and we’re done. That technology was developed around the turn of last century, and it’s been in use for 100 years. And it’s been great, because it’s controlled cholera and protected us from other waterborne diseases.”

However, other problems have emerged over time, such as a possible link between long-term chlorine exposure and increased risk of bladder cancer. “It tends to result in elevated levels of some carcinogenic compounds and can cause chronic diseases,” Reckhow said. “So, we’ve solved some acute-disease problems, but now we have some chronic-disease problems.”

That’s one example of why Reckhow’s leadership of the Environmental Engineering and Wastewater Resources Group, a division of the university’s Department of Civil and Environmental Engineering, is so important.

“We’ve been doing research on water for the 29 years I’ve been here,” he said. “We have a very active group — one of the leading groups in the country in this field — but we’ve been a well-kept secret. Not many people outside the field know about what we’re doing. But when something like this happens, people take notice.”

‘This’ refers to a $4.1 million grant Reckhow recently garnered from the U.S. Environmental Protection Agency, which will fund a national center for drinking-water innovation on the Amherst campus. That comes on the heels of Gov. Deval Patrick’s recent signing of a water-infrastructure bill earmarking $1.5 million from the state Department of Environmental Protection for water innovation.

The federally funded center will be one of two national research centers — the other is in Boulder, Colo. — focused on testing and demonstrating cutting-edge technologies for drinking-water systems. The Patrick administration, through the Mass. Clean Energy Center (MassCEC), supplemented the federal investment with a $100,000 grant for other water-innovation projects on campus.

In short, UMass is tapping into significant state and federal resources to move water research and treatment well forward into the 21st century — a time when rising global population and other factors threaten to make drinkable water the pressing issue across the planet.

Particle Man

In a tour of his department’s laboratories, Reckhow showed BusinessWest several high-tech pieces of equipment, including a $650,000 Xevo liquid chromatograph mass spectrometer manufactured by Waters Corp. in Milford, and used to identify the type and amount of chemicals present in a water sample.

“We got a grant for $700,000 to buy this thing, and we’re getting it up and running; we’re just about there,” he said. “We’ve been slowly outfitting the lab, so we probably have the best water-engineering testing laboratory in the country.”

The $4.1 million EPA grant will expand this work, funding the creation of the WINSSS, or Water Innovation Network for Small Sustainable Systems. The EPA intends to use this center and the one in Colorado to test and refine emerging water technologies for the betterment of the water utilities across the country.

“The EPA center is charged with developing technologies that are most appropriate for all drinking-water systems,” Reckhow said, adding that the work will be aimed at improving small treatment systems, which typically don’t have the resources of larger systems to solve their own problems. In addition, 97% of drinking-water systems in the U.S. are considered small.

engineering labs at UMass

The $4.1 million EPA center will be built near the engineering labs at UMass (pictured), where the Environmental Engineering and Wastewater Resources Group conducts its research.

“It’s really challenging — they’re just overwhelmed,” he added. “Often, very small operations in small communities don’t have the budget to hire people focused only on water. What they really need is help in having access to technologies that are inexpensive, that are green, that don’t require a lot of energy, don’t require a lot of attention and maintenance. These are some of the characteristics we look for; even big utilities would like that. Our task is to develop these technologies to the point where we can hand them of to another entity to carry them to the market.”

That could be one role for the New England Water Innovation Network (NEWIN), which has been working with UMass on ways to move early innovations into pilot tests and into use by the public and private sectors. Having traveled with Patrick to Israel and Singapore to see model water-innovation networks first-hand, Reckhow wants to help the campus create similar infrastructure for Massachusetts.

He noted that the industry faces a barrage of challenges, from the regulatory environment and increasing competition for water supplies to contamination and climate change. So they want to develop partnerships designed to foster a constant back-and-forth between innovators, researchers and end users.

One ongoing area of research involves ferrate, a compound produced by mixing iron salt with chlorine before it is used to treat water. The process eliminates much of the chlorine and has proven comparable to chlorine as a disinfectant, without the side effects.

“Ferrate may help us back off the chlorine a little bit and reduce the concentration of some of the carcinogenic byproducts we get,” Reckhow said. “It’s a green chemical because it doesn’t use chlorine, and we make it on site; there are various ways of making it.”

That’s only one of many promising efforts, however. “Before we received the grant, we identified 16 projects representing different technologies we’re going to work with,” he told BusinessWest. “The technologies we’re developing will ultimately help to alleviate some of those problems, especially if we can come up with better ways of taking used water to make it reusable.”

Singapore, for instance, is one country which has instituted water reuse. “Singapore has to do it because it’s a small land mass, and they’re at the mercy of their neighbors to get supplemental water beyond what falls as rain on that small country,” he said. “They have been forced to deal with this issue, but we think there are better ways to do this.”

As the governor noted at the press conference announcing the grant, “all over the world and right here at home in the Commonwealth, water challenges are threatening the environment and the economy. Investing in the development of water-innovation technologies not only protects precious natural resources and public health, but creates high-quality local jobs.”

Trial and Error

Among the projects UMass and NEWIN are collaborating on is the development of physical facilities for entrepreneurs in water-testing technology. One of those is a university-owned parcel of land adjacent to the Amherst Wastewater Treatment Plant, where UMass had built a wastewater pilot testing plant during the 1970s.

“It’s old and outmoded and not used, but we’re trying to get money from the state to rebuild it, so it’s a facility that can be used by companies making water-technology devices — startups or established companies or, for that matter, someone who just has a really good idea,” he explained.

“This is perceived as a real need in the industry, holding Massachusetts — and the whole country, in some respects — back a little bit: the lack of existing facilities. It’s expensive to do this. We have an earmark in the environmental bond bill to rebuild this pilot plant so it could be made available to anyone in the community — in reality, anyone in the country.”

WINSSS will focus on bringing early innovations to where they can be pilot-tested, an initiative that could spur the economy, Reckhow said, considering that the global water industry is estimated to generate as much as $600 billion annually. With about 300 institutions in Massachusetts involved in water technology, NEWIN was formed to connect these players and help convert their ideas into workable products.

“The EPA center will be focused on early-stage development of technology, and the mandate is to work on technologies that are most appropriate for small drinking-water systems,” he said, adding that those technologies often carry over into larger systems, particularly wastewater. Meanwhile, the restored testing plant will focus primarily on small to medium-sized wastewater systems, generally later-state development. “Together, they mesh nicely.”

He noted that the MassCEC grant will pay for a mobile pilot unit — a 35-foot trailer fitted with high-tech equipment — that will bridge that gap between early-stage and late-stage innovation and allow UMass to test treatment devices on site in the Commonwealth and beyond. Meanwhile, a recent grant from the National Science Foundation has helped fund the latest, most sensitive equipment for measuring contaminants in drinking water and wastewater.

It’s an issue of particular concern in areas like Cape Cod, which has been dealing with a growing problem of contaminants leaching from wastewater to groundwater to residential wells — just one of the public-health concerns being monitored in Reckhow’s laboratories.

“Providing safe, clean drinking water is critical for maintaining the health and security of the Commonwealth,” said UMass Amherst Chancellor Kumble Subbaswamy. “Researchers here at UMass Amherst are on the front lines of efforts to make sure that clean water is a reality for all our communities and citizens.”

Global Resolve

Reckhow and Patrick have been involved with the Massachusetts-Israel Innovation Partnership (MIIP), launched in 2011 after the governor participated in a trade mission to Israel. During that 10-day mission, a coalition of the state’s leading business executives and senior government officials explored growth opportunities of common interest for Massachusetts’ and Israel’s innovation industries.

One of those interests was safe water — and concern over this issue is only expected to increase in the coming decades.

“They talk about water being the next oil,” Reckhow said. “We’re running out of quality water. There’s plenty of water on the planet, but most of it is not usable; the water in the ocean is not usable, or, at least, it’s very expensive to use. So, as we move forward, there’s going to be more conflict over existing high-quality water sources. We have seen it in the Middle East for a long time, but it’s going to be more widespread.

“It’s an issue of national security around the world,” he added. “Israel has made some good strides. And we’re addressing some of these issues here in Massachusetts.”

Joseph Bednar can be reached at [email protected]

Features
Suit Up Springfield Will Do More Than Help Men Look the Part

From left, Jeremy Casey, Justin Roberts, and Nico Santaniello

From left, Jeremy Casey, Justin Roberts, and Nico Santaniello, three members of the board of mentors working to get Suit Up Springfield off the ground.

Justin Roberts acknowledged that not everyone wears a suit, or even a tie, in this age when casual Friday has seemingly given way to casual every day.

But he added quickly that many still do command a certain bit of respect for their choice of attire, and derive some all-important confidence from it as well. Meanwhile, there are many instances — especially the job interview — where formal wear remains a must, even for those who don’t have any in their closets.

And this is why Roberts, Development officer at American International College, partnered with several other young professionals across the region to create an organization called Suit Up Springfield.

As the name implies, this nonprofit’s mission is to put suits — and also ties, shirts, dress socks, and shoes, if necessary — in the hands of those who need them, similar to the way Dress for Success provides office-appropriate clothing, as well as mentoring and other forms of support for women looking to advance.

Indeed, like that organization, Suit Up Springfield, now barely two months old, plans to do much more than help men look the part and dress professionally. It will show them how to tie the ties they pick off the rack and how and when to button a suit, for starters, said Roberts, who is partial to bowties himself, and then it will drive home the point that simply wearing the right clothes isn’t enough to get a job — or succeed with one’s goals for life and work.

“The suit is a starting place,” said Roberts, adding that the agency, through its so-called ‘board of mentors,’ also plans to provide everything from interviewing tips to various levels of mentoring to advice on how to give back to the community and encouragement to do so.

“When you walk into a room wearing a suit, you gain the respect of the people in that room,” said Jeremy Casey, vice president of the board and a vice president with First Niagara Bank. “But to succeed, you need much more than the suit.”

At present, Suit Up Springfield has neither a location from which to carry out its mission nor a firm set of procedures on how to collect and dispense clothing — the board is working diligently on both assignments. But what it does have is momentum, and lots of it.

Ever since Roberts began finalizing his concept and announcing the group’s intentions through a host of social-media vehicles, the response — from within the city but also well outside it — has been nothing short of phenomenal, and also inspirational, giving those involved more hard evidence that they are meeting a recognized need.

This response has manifested itself in everything from pledges to donate clothing to requests about how and in what ways to volunteer support, to inquiries from groups and individuals about how to get similar programs off the ground in other cities.

“We put up a Facebook page, and within hours we had hundreds of likes,” said Casey. “And we had all these people reaching out, saying, ‘how can we help? We want to donate suits; we want to donate shirts,’ until it grew virally out of control, to the point where we have more than 500 e-mails in a queue right now saying, ‘we have multiple suits we want to donate.’

“The most incredible aspect of this month-and-a-half-long journey has been the number of people who have come out and said they want to help,” he went on. “I know from working on a lot of boards that many nonprofits solicit for help. We’re not soliciting for help, but more people are saying, ‘how can we get involved?’ which is extremely refreshing and shows the vibrance of this community and the need for this organization.”

Roberts agreed, and said his inbox and voice mail have been flooded with inquiries from individuals in other communities looking to emulate the model they’re creating or applaud the group’s efforts.

“I’ve been approached by people in Boston and Providence about this,” he said. “Within the first week of starting this, I got a call from every politician in Western Mass. as well some of the most powerful CEOs in the region. The response has been incredible.”

For this issue, BusinessWest takes an in-depth look at this fledgling nonprofit and how it intends to carry out its unique but all-important mission.

Knot Withstanding

Retracing the steps that led to the creation of Suit Up Springfield, Casey said the original idea tossed around by some of those involved was to meet a recognized need for formalwear by taking referred individuals to thrift shops and other outlets and purchasing items for them.

SuitUpLogoBut organizers quickly determined that the emerging nonprofit could — and should — be much more, with a system for collecting and dispensing thousands of items, and a mission that went beyond simply outfitting those who might need a 42-long and matching tie for a job interview or to move their career forward.

Early on in the discussions, Casey noted, it became clear that a mentoring component should be part of the equation.

“The suit is a catalyst to get them in the door,” he told BusinessWest. “If they get a suit from us, they have to go through our mentorship program, which teaches about civic engagement, professionalism, giving back to the community, and the things that happen to the community when you do those things.”

The Dress for Success program, which now has 125 affiliates in the U.S., Australia, Canada, New Zealand, the Netherlands, the United Kingdom, and other countries, serves as an attractive model to emulate, said Casey, adding that research revealed a lack of comparable agencies devoted to meeting the needs of men — as well as a desire to create some, as those e-mails suggested.

But while offering advice and inspiration to those in other cities looking to borrow this concept, Suit Up Springfield’s immediate goals are to create an infrastructure and start to collect the 1,200 to 1,500 suits that Casey believes have already been pledged, formally and informally.

Moving forward, Suit Up Springfield intends to move quickly to set up a storefront in or near downtown Springfield — the goal is the end of this year — and also finalize procedures for building an inventory of donated attire and then dispensing it, create a network for fielding referrals, and even forge a partnership with a dry cleaner, said Roberts, adding that the overarching goal is to create a sustainable model.

A changing commercial real-estate climate — one of many byproducts of the official start of the casino era in Springfield — has complicated the search for a location, but organizers remain confident they can find something, well, suitable, and in good order.

“If we were doing this a year ago, it would have been a lot easier, but the casino vote has certainly changed things,” said Casey, adding that, while downtown real estate is becoming an increasingly hot commodity, organizers are confident they can secure the space and visibility they require.

As for a process for accepting donations, organizers said they will look to create options — from individuals dropping off new or almost-new items at the agency’s eventual location (probably on a designated day or days each month) to area companies and nonprofits staging what Roberts called “suit drives” at their locations.

And organizers believe there will be plenty of clothing to collect.

They say they’ve already heard (mostly via e-mail) from college presidents, company CEOs, and a host of professionals, from lawyers to bankers to accountants, saying they are ready and willing to donate items from their closets.

Niko Santaniello, treasurer of the board and a financial adviser with Northwestern Mutual, said there are a number of factors — from changing styles to the more informal nature of business dress, to the growing ranks of retiring Baby Boomers who have far less need for suits and ties — that will help keep the racks filled in the years to come.

But the biggest factor, he told BusinessWest, is a desire to help the fledgling organization carry out its multi-faceted mission, meaning elements such as mentoring and helping individuals get involved in the community — and stay involved.

“One of the things we’ve discussed as a board is how to keep individuals we serve involved in the community,” he said, “whether it’s from volunteering at our storefront, joining the Young Professional Society, volunteering with a nonprofit, mentoring others, or showing guys how to tie a tie. We want them to stay involved.”

Casey agreed, and predicted that, if the organization develops as planned, its mission will benefit not only the individuals it serves, but the business community and the region as a whole.

“What business wouldn’t want someone else to do free training for a new employee?” he asked rhetorically. “Individuals are getting trained on civic engagement, which is something that 99% of organizations are passionate about, and also on professionalism, which is something that every business teaches right now, because they want to make sure their customers, or end users, are satisfied with the product or service they’re providing.”

A Natural Fit

As they talked with BusinessWest, Roberts, Casey, and Santaniello paused at one point to reference their brightly colored and wildly patterned Happy Socks, the Swedish product that has become a must-have accessory for young professionals.

They did so to illustrate how styles change and how important it can be to have the right look — whatever it is and for however long it remains in vogue.

Some things don’t change, though, they added quickly, noting that a suit always makes a statement, and sometimes it can help open a door.

Suit Up Springfield was created to not only help an individual find an open door, but give them the confidence to walk through it.

In the process of doing so, its organizers believe it will succeed with that mission of building opportunities.

For more information on the agency, visit www.suitupspringfield.com.

George O’Brien can be reached at [email protected]

Opinion
Diocese Must Rebuild Cathedral High

In many ways, Bishop Mitchell Rozanski’s decision to hit the pause button with regard to the planned rebuilding of tornado-damaged Cathedral High School is to be expected. He is the new bishop for Greater Springfield and needs to be comfortable that a Catholic high school in the city is viable.

There are persistent and difficult-to-answer questions about why attendance at parochial schools has decreased in recent years — Cathedral once boasted nearly 3,000 students, and now there are just over 200 attending a makeshift facility in Wilbraham — and about whether they will ever rise sufficiently to make rebuilding Cathedral a sound investment.

And we emphasize the word ‘investment,’ because that is how this must be viewed. For the Catholic Church to continue being relevant, it must invest in Catholic education. For these reasons, we believe the bishop is approaching this exercise with the wrong mindset.

Instead of asking whether Cathedral High School has a future — which is essentially what he’s been doing since he announced last month he was reviewing the matter and not fully committing to rebuilding, despite repeated assurances to the contrary from the diocese — and determining how to answer that question, he should instead be focused on making sure Cathedral has a strong, viable future.

For inspiration, he needs only to revisit the building of the present Cathedral on Surrey Road in Springfield’s East Forest Park. Before that facility was built, attendance at Cathedral was limited, probably because of the school’s cramped, limited facilities on Elliott Street.

The new Cathedral was state-of-the-art in every way, and students from not only Springfield but also a host of surrounding communities that had just built their own glimmering new high schools (that list includes Longmeadow, East Longmeadow, and Wilbraham), and all faiths, flocked to it. By the early ’70s, there were nearly 800 students in each class, and Cathedral was synonymous not only with size, but with excellence.

Granted, times have changed, and enrollment at Cathedral has fallen precipitously in recent years. There are many theories about why — ranging from strict oversight of the school by a dogmatic diocese to limited financial assistance to families — but it’s clear that parents faced with paying nearly $10,000 a year in tuition for Cathedral or sending their children to high school in a community where they are already paying taxes are, in many cases, choosing the latter.

Building a new, smaller Cathedral isn’t about trying to relive the past, continue a tradition, honor the previous bishop’s pledge to rebuild when the high school was destroyed in 2011, or answer pleas from alums who don’t want their alma mater to be referred to only in the past tense. It’s about preserving a Catholic education and providing young people and their parents with an important option.

As we said, we can understand (almost) why Bishop Rozanski is hitting that pause button. He’s waiting for some kind of affirmation that this is the right step for the diocese to be taking. The community has responded in a resounding way, pledging millions of dollars to help with the rebuilding effort. We believe he shouldn’t have to wait any longer.

The money (from FEMA and insurance) is there to rebuild. And the sentiment is there as well, as evidenced by impassioned, controlled outrage and strong school spirit exhibited since the bishop made his announcement to put rebuilding on hold.

The time to build is now. And it doesn’t have to be the size of the former Cathedral. Plans on the table presently allow for a much smaller, more manageable high school that can easily be expanded along with increasing enrollment. The challenge is to build not just a new school, but an institution of excellence, so parents will be proud to make Cathedral their school of choice once again.

Opinion
Money Can’t Buy Vision

By PAUL McMORROW

In most formerly industrial Massachusetts cities, big, game-changing real-estate developments — the kinds of projects that have the potential to turn an entire city around — can’t get built because they don’t make sense economically for developers. And if the state started lining up smart but unfinanceable development projects from New Bedford and Haverhill to Pittsfield, and handing out subsidies to each one, the tab would quickly soar into the hundreds of millions of dollars.

Instead, the state earmarked just $16 million.

The notion that $16 million is enough to turn around a handful of economically lagging cities, let alone more than two dozen of them, should be absurd. The need in places like New Bedford, Lawrence, and Springfield is several orders of magnitude bigger. Even so, the state has managed to turn the sum into a big pile of money. It did so by focusing first on the thing that makes the state’s older industrial cities so compelling — the fact that they’re not faceless suburban subdivisions.

From Cambridge to Cleveland, cities are surging. Economic development is largely an urban game, because urban centers offer residents and businesses something they can’t get in a subdivision — authentic, compelling environments.

The comeback of the American city is a place-based phenomenon. It’s about tapping into what’s unique and vibrant about a specific neighborhood in a specific city. Boston’s Back Bay, Brooklyn’s gritty waterfront, and Pittsburgh’s booming public market are all contextual; they don’t happen in the abstract, which is why they’re all so difficult to replicate at the bottom of a suburban highway off-ramp.

From the canals in Lowell and Holyoke to New Bedford’s port, Malden’s classic downtown, and Chelsea’s industrial architecture, Massachusetts’ smaller cities are full of the types of urban amenities that have catalyzed development in other cities. Most just haven’t put all the pieces together in a systematic way yet. The $16 million the Legislature committed to turning these cities around was earmarked for a fund for transformative redevelopment projects. As one slug of money in a real-estate deal, the money won’t transform much. So the fund is being stretched as far as it’ll possibly go, by asking cities across the state to think deeply about the characteristics that make them compelling places.

MassDevelopment, the quasi-public agency administering the fund, put out a call earlier this year, asking cities to identify priority redevelopment districts for transformative projects. The agency put a few parameters on the call: cities could focus on just one development district, it had to be compact enough to walk through in five minutes, and cities had to identify private and civic redevelopment planning partners. Three winning cities would receive a slice of the state’s $16 million, in the form of a redevelopment planning fellow.

The MassDevelopment program asks cities to take a far more granular approach to development planning than they usually take. It leads with an authentic vision for a specific urban place.

“The older approach would be just putting something in, and assuming that, naturally, others would come after it,” says Anne Haynes, the director of the transformative development program at MassDevelopment. “We want to focus on the types of places and spaces that generate activity. So when the larger project comes in, it feeds off what’s around it.” For example, if a large new development rises in a downtown that’s full of storefronts that don’t make sense, the downtown won’t get the kind of boost it should.

This approach assumes that there will be more money coming down the line for large, transformative real-estate developments, but it also recognizes that these larger developments will work only if they’re tapping into a strong sense of place and a workable local development vision. It acknowledges that money to make unfinanceable developments financially feasible is important, but it also acknowledges that money can’t buy vision, and it can’t conjure a strong neighborhood out of nowhere.

Paul McMorrow is an associate editor at Commonwealth Magazine.

Community Spotlight Features
Efforts to Revitalize Deerfield Gain Momentum

From left, Kayce Warren, Carolyn Shores Ness, and Paul Olszewski

From left, Kayce Warren, Carolyn Shores Ness, and Paul Olszewski are working to revitalize Deerfield’s Center Village District.

The Yankee Candle Flagship Store is one of the most popular attractions in New England and draws tens of thousands of people to Deerfield each year. But although the complex is only about a quarter-mile from the village center, most visitors fail to go the distance and discover what the downtown area has to offer.

“In the past, our downtown businesses have missed out on the opportunity to benefit from the potential associated with Yankee Candle,” said Deerfield interim Town Administrator Kayce Warren. “So we’re working to make the center into a place that people will want to visit — a place where they can shop, eat in our restaurants, buy produce from local farm stands, and just enjoy.”

The idea is not new, and town officials and community-based groups began focusing on sustaining the economic viability of the town decades ago.

But last March, a study called the South Deerfield Complete Streets and Livability Plan was completed, outlining a revitalization plan for the future. The 116-page document is part of the Franklin Council Regional Government’s Plan for Sustainable Development and contains measures that will bring South Deerfield into the 21st century and transform its downtown into a thriving, walkable destination. It encompasses economic development, land use, and transportation, and details topics ranging from driving routes and parking to bike paths, new sidewalks, and an enhanced streetscape design.

However, the plan is married to two other initiatives. The first involves a joint effort between the Planning Board and the Deerfield Economic Development Industrial Corp. (DEDIC), which owns and manages Deerfield Industrial Park. The board requested help from DEDIC several months ago to change the zoning within the park to allow for commercial development, because it is currently zoned strictly for industrial use. It’s considered a critical component in helping Deerfield move forward, since manufacturing has declined and DEDIC has had to turn away interested commercial developers and businesses in recent years.

“The industrial park is only about a mile from downtown, and if more businesses move here and the streetscape plan is implemented, it would not only generate an increase in tax dollars, but would also bring more employees to town who could shop, eat, and do business in the village,” Warren said. “An influx of new businesses would support both our public and private sectors.”

The third initiative is focused on sustaining the agricultural history of the town by enacting measures to help local farms prosper, as well as preserving the farmland that plays a major role in Deerfield’s bucolic landscape and economy. Efforts have been spearheaded by the nonprofit organization Community Involved with Sustaining Agriculture, or CISA.

“We recognized in the ’70s that agriculture was an important economic generator. Our soil is in the top 5% in the world, especially along the Connecticut River, so the potential for production is huge,” said Carolyn Ness Shores, a member of the Board of Selectmen and Board of Health. “We have struggled to maintain a balance for many years, but there has been a resurgence of interest in our downtown, and the goal of the streetscape plan is to revitalize this center and connect it to Yankee Candle and our industrial park, which will make it more attractive to businesses and residents.”

Need for Change

Today, the village center contains two banks, an antique store, an art gallery, several restaurants and farm stands, a few retail shops, a gas station, some small businesses, and the offices for CISA and state Rep. Stephen Kulik.

But it has been apparent for quite some time that the formerly thriving downtown has not been headed in a sustainable direction.

“When we applied for a grant for the streetscape plan, we knew we had to figure out how to attract people and give them a reason to be downtown. I was on the Planning Board for more than 20 years, and it has been a long-term vision,” Shores Ness said, adding that it’s important to consider Deerfield’s economic history to realize the value of the three-pronged plan.

Paul Olszewski agrees. “Things started to slide in the ’70s when large companies closed or were sold,” said DEDIC’s chairman of the board, citing Deerfield Plastics and Oxford Pickle Co. as examples.

Things came to a head in that arena in 1977, when Millers Falls Tools, which is owned by Ingersoll Rand, threatened to move out of the area and take 700 to 800 jobs with it. When that occurred, a group of business people and residents in Deerfield took action, and, led by John Ciesla, DEDIC was formed as an emergency response.

“A group of folks worked night and day to build Deerfield Industrial Park along with a new building on the property, and tax incentives and other measures were used as a carrot on a stick to get Millers Falls Tools to relocate from Greenfield to the building,” Olszewski said. The plan worked, and the tool company became the anchor business in the new park, which was zoned for manufacturing and industrial development.

A few years later, the nonprofit Deerfield Land Trust was formed by a small group of concerned citizens with the goal of preserving agricultural land. It was a grassroots effort, and Shores Ness said meetings were held at her kitchen table.

“At the time, the balance between agriculture, industry, and residential was about 30/30/30. But since then, the town has struggled to maintain that balance,” she told BusinessWest. “However, we’ve managed to keep a uniform tax rate that is conservative and stable, which helps to make Deerfield attractive.”

Years ago, long before it became a household name, CISA took a proactive stance on the agricultural front and began encouraging people to “buy local” and “grow local.”

“We have fought hard to get equity in the farm bill,” Shores Ness said, adding that $32 million in federal funds is distributed in Massachusetts each year, and Deerfield gets a large proportion of the money. “But it’s a constant struggle for farmers to sustain their businesses. It would be very easy for them turn their land into building lots, but if that happens, the top 5% of the best soil in the world will be lost forever.”

Hope for the Future

Olszewski said the town’s geographic location is ideal for businesses, because it sits directly off Interstate 91, is close to the Five Colleges system and a half-hour from the Mass Turnpike, and is expected to benefit from the planned resumption of rail service via Amtrak’s Vermonter passenger train. But, despite all that, other efforts have been needed and initiated to promote economic development.

In 2009, the town purchased the former Oxford Pickle Co. property and leveled the 15-acre site. It was zoned for all types of business, and currently the town is negotiating with New England Natural Bakers, which wants to build on a portion of the property.

Warren said the hope is that other businesses will follow, because the site is adjacent to the downtown area.

Olszewski said DEDIC is also working with the Planning Board to change the zoning in the industrial park to include commercial development, and will present the plan to residents at the April 2015 town meeting.

He said two pivotal events occurred that led DEDIC to become active again, as the board hadn’t done much for years.

“Last year, Disston Tools closed their plant in the industrial park; they were the anchor tenant and were leasing the building that Millers Falls Tools had been in before them,” said Olszewski. “Then John Ciesla died. He was DEDIC’s original chairman and spearheaded the effort to purchase land in 1977 to create the industrial park.”

The terms of the board members had expired, and the selectmen made new appointments during the summer. And since Olszewski took over as chairman, he has spent a lot of time in Boston working with the Department of Housing and Urban Development, and has requested funding to pay for technical assistance to update the new zoning plan that will be presented to residents in April.

If this occurs, he said, it will open doors in the industrial park.

For example, there is a building set on five acres that could be used as an incubator for small businesses or offices. “People could be very creative with the space. But time is of the essence, as the building has been empty for several years, and we want to see something done with it while it is still in good shape and we can still market it,” Olszewski went on, adding that, if the zoning plan is approved, DEDIC could also help market the remainder of the Oxford Pickle site.

However, implementation of the streetscape plan will be required to keep the three sectors of the community balanced and interconnected, which includes filling empty storefronts as well as attracting entrepreneurs to purchase or lease land preserved for farming, which can be found within a half-mile of downtown.

“The new streetscape plan will provide connectivity, and if agriculture and economic development keep pace, it will keep the downtown viable,” Warren told BusinessWest, adding that local produce is used by the restaurants in town and sold in its farm stands.

Olszewski added that niche farming is becoming fruitful, as evidenced by the success of Berkshire Brewing Co. in South Deerfield, which has negotiated with MGM to carry its ales and lagers in the casino slated for downtown Springfield.

But in order for everything to gel, funding is needed to implement the streetscape plan. It was a complex endeavor to create it, and included incorporating suggestions from residents culled from numerous focus groups and meetings.

However, the final version contains many bullet points, which include improving the street markings and adding parking areas; making the center look more like a village through the establishment of green spaces, trees, and other beautification measures; designing bicycle lanes; establishing pedestrian plazas; introducing a farmer’s market with high-end foods and a bakery; exploring the use of the pickle factory as an incubator for UMass Amherst; and creating a new intersection and a more unified identify.

“But we need money to do all of these things, and it’s very competitive to get federal funding for streetscape projects,” Shores Ness said.

However, the selectmen voted to make obtaining federal funding for the streetscape a priority earlier this month, and the town is working with the Franklin Regional Council of Governments on that goal.

Optimistic Outlook

The potential of the combined initiatives has amped up town officials’ enthusiasm about the future.

“What’s exciting is that everyone is working together to make our center village vital again,” Shores Ness said. “It’s been a long process and a slog for a lot of people in town, but we think we have all of the pieces in place, and we are getting to the point where we can overcome the last hurdle and move into the 21st century.

“We have a vision for Deerfield, and we plan to make our downtown a walkable, sociable place where people feel safe and where businesses want to settle, due to our unique, viable mix of sectors,” she went on. “There will be connectivity between the synergy of Yankee Candle, the industrial park, and our center village district.”

And when that happens, the balance the town once knew will finally be restored.

Deerfield at a glance

Year Incorporated: 1677
Population: 5,125 (2010)
Area: square miles: 33.44 square miles
County: Franklin
Residential Tax Rate: $13.71
Commercial Tax Rate: $13.71
Median Household Income: $66,970 (2012)
Family Household Income: $86,165 (2012)
Type of government: Town Meeting; Board of Selectmen
Largest Employers: Yankee Candle Co.; Pelican Products; Deerfield Academy

* Latest information available

Economic Outlook Sections
The Planning of 2014 Will Give Way to Construction in 2015

By JEFFREY S. CIUFFREDA

The year now drawing to a close might best be known for all of the planning that went into several projects, and therefore 2015 will likely become known as the year of construction, because many, if not all, of these planned projects entered into the construction phase.

Jeffrey S. Ciuffreda

Jeffrey S. Ciuffreda

Indeed, 2014 saw a fair amount of construction, and some of what took place was rebuilding from the 2011 tornado that ripped through Springfield and the surrounding area. Several schools in Springfield were either repaired or rebuilt, bringing construction volume to more than $100 million. While the construction trades had suffered double-digit unemployment for a few years, these public projects helped keep some of those workers employed.

Some long-time institutions spent considerable money in 2014 to upgrade their facilities, and in some cases add jobs. Mercy Medical Center completed a $20 million addition to its campus, and National Public Radio renovated a downtown building at the cost of $3 million, adding to the rebirth of the downtown that brought some jobs down from their Amherst location. Caring Health Center completed its renovations in the South End, spending $15 million to do so.

Looking ahead to 2015, there is more construction to come, but this time complete with new jobs.

This past year saw an up-and-down planning process with expanded gaming in Massachusetts, culminating in a final vote by the citizens of the Commonwealth to move forward with this concept. That gave the green light to MGM to commence its $800 million project in Springfield’s South End. It is expected that a general contractor will be named, and it will choose its subcontractors by spring, and construction will begin. Roughly 2,000 construction jobs are expected on site once the project is fully underway. The 3,000 permanent jobs this development promises will not be seen until 2017, but the planning for those jobs, including job training, will commence in 2015.

Another project that was in planning during 2014 and will begin construction in 2015 promises to bring 150 jobs to start. Changchun Railway Co., a Chinese firm, won the state’s bid to construct rail cars for the MBTA and chose to do so right here in Springfield. This company is a worldwide entity, yet, until this decision, it had no presence in North America. It hopes to make Springfield its North American headquarters and grow those original jobs to 300 within one to two years. These are good-paying machinist positions as well as countless other support jobs, all of which will greatly add to the economic well-being of our region’s major city and its people.

Adding to the region’s inventory of hotel rooms and, therefore, boosting the tourism sector of our economy is the new $ 5 million Hampton Inn on East Columbus Avenue in Springfield, which will open in 2015. The Silverbrick Co.’s rehabilitation of the old Morgan Square in downtown Springfield will remake those buildings into market-rate housing, and many of those units will be on the market for 2015. While these private-sector jobs are essential to economic development, there are several public-sector projects that will also be underway in 2015, many, again, related in some way to the devastating storms suffered over the past three years.

A new, $8 million South End Community Center, a $12 million senior center, and an $8 million police station will all add up to better facilities and better services. The year ahead will also be marked by the start of the largest infrastructure project the area has seen in a decade — the complete rehabilitation of the elevated section of I-91 that runs through Springfield from the I-291 intersection to just south of State Street.

This $235 million project will begin in late spring of 2015 and continue on for three years. While no project of this magnitude can be done without some inconvenience, it will guarantee the region a safe roadway, which is the crucial economic link to our Western Mass. region.

Meanwhile, the $82 million rehabilitation of Union Station into a transportation hub, complete with amenities and available office space, will be mostly completed in 2015, creating a true anchor for the North End of Springfield.

If 2014 was the planning year, and 2015 the construction year, 2016 will be filled with ribbon cuttings and new jobs, both construction and permanent. The outlook has not been this positive for our region’s major city in quite some time.

Jeffrey S. Ciuffreda is president of the Affiliated Chambers of Commerce of Greater Springfield.

Economic Outlook Sections
What to Expect in Labor and Employment Law in 2015

By SUSAN G. FENTIN, Esq.

For employers in Massachusetts, 2014 was quite a year: in addition to multiple Supreme Court decisions, the Equal Employment Opportunity Commission (EEOC) issued guidance on the Pregnancy Discrimination Act, and new Massachusetts legislation increased the minimum wage, created rights for employees who are victims of domestic violence, and mandated paid sick leave for employers of more than 10 workers.

SUSAN G. FENTIN

Susan G. Fentin

So what can employers expect from the new year? Based on Congress’s recent inability to pass any meaningful legislation, we don’t expect much from that body, and we don’t have a crystal ball as to what we can expect from the Massachusetts Legislature. But several cases pending before the U.S. Supreme Court could have significant impact on Massachusetts employers. Plus, we can count on some revised regulations related to wage-and-hour exempt status.

Here’s a summary of some issues that employers should watch for in the coming year.

Wage-and-hour Regulations

In March, President Obama directed the secretary of Labor to modernize and streamline the existing wage/hour regulations, specifically to consider how the executive, administrative, and profession exemptions should be updated to provide minimum wage and overtime protection to more employees.

In May, the Department of Labor (DOL) announced its plans to review these so-called ‘white-collar’ exemptions. Many labor and employment advisors expected proposed regulations to be issued after the November elections, but the DOL has announced that these regulations will not likely be rolled out until early 2015. There is no question that the regulations governing exempt status will be revised; the only questions are how and when. This is a change that will definitely take place in 2015, and employers should plan now to re-evaluate their exempt classifications when the final regulations are issued.

Supreme Court Cases

• Integrity Staffing Solutions v. Busk: In October, the court heard oral arguments in this case, which deals with whether time spent going through security is compensable under the Fair Labor Standards Act. Integrity staffs warehouses for its customers and requires workers in those warehouses to pass through security clearance before leaving for the day, a process that sometimes takes up to 25 minutes to complete.
If the court determines that the time spent in security is ‘integral and indispensable’ to the employees’ principal job activities — fulfilling online purchase orders — the employees will be entitled to be paid for that time. However, if the security line is determined to be ‘postliminary’ to the employees’ work, it’s not compensable.

• M&G Polymers v. Tackett: This is a labor case that wrestles with the interpretation of collective-bargaining agreements under the Labor Management Relations Act. At issue are retiree healthcare benefits for M&G’s unionized employees, as outlined in the CBA. In 2006, M&G announced that retirees would be required to begin making contributions toward the cost of their healthcare coverage. The union objected, arguing that, since the agreement was silent on the duration of the benefit, the employees were entitled to lifetime retiree healthcare benefits without any contribution. According to M&G, other documents, ‘cap’ letters, and ‘side’ letters were intended to modify the agreement for M&G’s plant in Apple Grove, W.V. The court will decide what type of language is required to support a benefit of indefinite duration.

• Mach Mining v. EEOC: In the Bay State, the vast majority of discrimination charges are handled by the Mass. Commission Against Discrimination, so many Massachusetts employers do not have to deal with the federal EEOC. However, for those that face an EEOC charge, this case may have consequences. When the EEOC finds probable cause in a discrimination case, it is required to engage in discussions with the employer in an effort to resolve the matter prior to litigation. In this case, the EEOC cut short the conciliation efforts and filed suit.
Mach Mining claimed that the EEOC did not attempt to conciliate in good faith and that the company should be able to defend the lawsuit on that basis. The court will decide whether litigating the EEOC’s good-faith efforts at conciliation can be considered an affirmative defense in such cases.

• Young v. UPS: This case dovetails with the EEOC’s newly issued enforcement guidance on the Pregnancy Discrimination Act. Young’s doctor restricted her ability to lift more than 20 pounds after she became pregnant, and as a result she could not meet one of the essential requirements of her position. Although UPS had a light-duty policy, it was available only to employees who had been injured on the job or who suffered from a disability under the Americans with Disabilities Act.
UPS gave Young an unpaid, job-protected leave until she could return to work, but the leave was unpaid, and she lost her medical coverage. UPS claimed that its light-duty policy was “gender-blind” because both women and men who were injured at work or disabled under the ADA were eligible for light duty. Young claimed that she was entitled to light duty under the PDA. The court’s decision will have far-reaching impact on the ability of pregnant workers to claim entitlement to light duty as a reasonable accommodation for pregnancy-related work restrictions.

• EEOC v. Abercrombie & Fitch
: Samantha Elauf wore a hijab (head scarf) to her interview for a retail position at Abercrombie. Although she scored well on the interview, she was not hired. She believed it was because her head scarf conflicted with the company’s dress code, although she never discussed her head scarf or any religious beliefs with the interviewer.
A lower court ruled that, because religious beliefs are personal, Elauf was required to tell Abercrombie that she wore the scarf for religious purposes in order to trigger Abercrombie’s duty to consider whether exempting her from its dress code would be a reasonable accommodation for her religious beliefs. The court will decide whether Abercrombie had notice of Elauf’s religious beliefs and their impact on her attire simply because she came to the interview dressed in a head scarf.

Employers who are interested in staying up to date on these and other significant developments in labor and employment law can sign up for a blog, “The Law@Work,” available at www.skoler-abbott.com.


Attorney Susan G. Fentin has been a partner at Skoler, Abbott & Presser since 2004. Her practice concentrates on labor and employment counseling, advising large and small employers on their responsibilities and obligations under state and federal employment laws, and representing employers before state and federal agencies and in court. She speaks frequently to employer groups, conducts training on avoiding problems in employment law, and teaches master classes on both the FMLA and ADA; [email protected]; (413) 737-4753.

Business of Aging Sections
Hospice Brings Quality of Life to Dying Patients, Families

Sarah Jackson, left, and Carol Lewis

Sarah Jackson, left, and Carol Lewis say the team aspect of hospice care is one of its most important features.

There’s a big difference, Leslie Hennessey said, between giving up on life and accepting that the end is near.

“Hospice simply gives people more support toward the end of life,” said the volunteer coordinator for Holyoke VNA & Hospice Life Care. “It’s not giving up; it’s changing the way we look at life. Do you want to go to your beach house one last time? Do you want to go see the Red Sox? We’re really focusing on quality of life, not how many days, weeks, or months you have left. The perspective changes; what’s really important to you? Because now is the time to do it.”

In short, families that choose hospice care for their dying loved ones “aren’t throwing their hands in the air. They’re saying, ‘this is what’s really important to us.’ A lot of times, that’s just spending time together as a family, saying the things they need to say.”

Most hospice programs follow the same format, Hennessey told BusinessWest. “The family and the patient generally meet with their physician about the diagnosis they have, and the physician has to certify that they have less than six months to live if the disease follows its normal prognosis. When we get the referral, we can admit them to hospice.”

It’s also a team approach to care. “Every patient gets a hospice nurse. They can also have a social worker if they’d like, a home health aide, or volunteer services if they choose. On top of that, we have other complementary services; we have a therapeutic heart program, a harpist to play at the bedside for the patient, and a pet therapist who visits patients in nursing facilities. I have a couple of volunteers who practice Reiki and energy work; we can offer that to patients as well.”

Carol Lewis, director of hospice at Spectrum Home Health and Hospice Care in Longmeadow, explained that “we’re looking for patients who have a terminal diagnosis that requires symptom management by nurses who have expertise in that area, and are educated in taking care of the holistic needs of that community. That’s the broad picture of what we do.”

She also stressed the team aspect of hospice care. “That’s the unique aspect of it; it’s a team of trained professionals that address these needs, and it’s not only about the patient, but supporting the family as well.”

For this issue’s focus on the business of aging, BusinessWest takes a look at an area of healthcare that has been growing in prominence as America’s 65+ demographic soars to record numbers — and the many ways hospice care is providing, if not hope for recovery, a measure of peace and acceptance for those approaching the very end of life.

Rising Tide

Indeed, 2009 saw 1,341,391 patients access hospice care; last year, that figure had risen to 1,542,737, a 15% increase.

There’s some statistical evidence that palliative, or comfort-only, care brings real benefits to the dying or critically ill. A study several years ago at Massachusetts General Hospital divided a group of stage 4 lung cancer patients into two groups; all of them received traditional chemotherapy through a physician, but half also enjoyed the services of a palliative care team.

The results, published in the New England Journal of Medicine, showed a measurable difference in the amount of anxiety and depression, while patients who had received palliative care from the start averaged a three-month survival advantage.

While some palliative care includes curative treatment, however, hospice is reserved for patients who forgo all but comfort-centered care; in other words, they’re no longer fighting to get better.

Sarah Jackson, executive vice president of Spectrum, explained that patients can receive hospice care in any community setting.

“Wherever you are, you can select a hospice benefit,” added Paula Boss, executive director of Holyoke VNA & Hospice Life Care. “At home, a nursing home, assisted living, a friend’s home — you can receive hospice care.”

At the heart of hospice care, Hennessey said, is a cadre of volunteers who spend time with the patient, particularly when their loved ones aren’t able to do so.

Leslie Hennessey, left, and Paula Boss

Leslie Hennessey, left, and Paula Boss say hospice services are available to patients wherever they live, whether at home or in a community care setting.

“They can’t provide any personal care or give medications, but they can be a presence in the house, sitting vigil with hospice patients. When a hospice patient is considered to be in the last hours of their life, and especially in nursing homes, if the families are far away and traveling to get to the person, our volunteers will sit with them until their loved ones get there. Families don’t want their loved ones to be alone.”

She said Holyoke’s volunteers hail from all walks of life. “A lot of folks have had experience with hospice in the past and loved ones in a hospice program, and they felt like they wanted to give something back; they realized how important it was, that extra support, how much they appreciated it, and they want to do that for another family.”

Hennessey said she conducts trainings twice a year for people who want to help in this manner. “Sometimes they say, ‘I don’t know if I can do this, but I want to try.’ They’re very special people.”

After all, she noted, “if you’re a hospice volunteer, you have to understand that every patient will die. That’s what we tell them on the phone before we even send them the information packet; I need them to know that every person they meet will die, and I ask, ‘how do you feel about that?’ It’s something they really need to consider. They know what they’re getting into when they walk through that door. They’re amazing.”

Lewis said Spectrum’s program also offers the services of a harpist with a degree in thanatology, the study of death, as well as service dogs that provide comfort to patients and their families.

“We also have a chaplain as part of the team,” she said. “When I say holistic care, I mean we meet physical needs, emotional needs, and more. Sometimes the chaplain is looking at some life review with the patient and the meaning of life, providing some comfort, or maybe just some reading at the bedside.”

Whether it’s the nurse, social worker, home health aide, chaplain, or volunteer at the bedside — and families can call for help 24/7 — hospice care is just as much a benefit for the family as it is for the patient, Jackson said. “We can be helpful for families, giving the caregiver a little bit of respite, by sitting vigil with their loved ones, having a volunteer come in for an hour or two so the family can take a break.”

At the same time, Lewis said, hospice staff takes time to educate the family so they can provide more effective care when hospice workers and volunteers aren’t nearby. “That really helps in the grief process, to look back and know you helped provide the comfort.”

Typically, hospice care includes a full year of grief counseling for the family after the patient dies, Boss said. “Often, the grief really hits them after the funeral, and they have continuing needs.”

Setting the Record Straight

Lewis said families often have misconceptions about what it means to elect hospice care. For instance, “a lot of people think they can never go to the hospital. But any time they need a level of care that isn’t offered in hospice, an emergency situation where they might need short-term help, they can go to the hospital.”

Also, Boss noted, “some people think they don’t receive any medication anymore, but that’s not the case. Yes, we often discontinue medications that are not needed for comfort or pain. But some cancer patients receive chemotherapy if there’s a comfort purpose and not a treatment purpose. We’re very strong on keeping people comfortable.”

Hennessey told BusinessWest that hospice benefits are typically covered by Medicare and Medicaid, as well as most private payers. “It’s not always something you’re looking for in your benefit package when you sign up, but most insurances have a hospice benefit, and it can be a huge benefit to families.”

The question for those families is when to take that step and admit that quality of life is more important than fighting an uphill battle for recovery. The growing ranks of older Americans have made end-of-life care a hot topic these days, and a tricky one.

That’s because, while doctors can extend life, often by artificial means, to a greater degree than ever, that intervention is often prohibitively expensive, and the quality of that life often dubious. So, increasingly, patients, families, and caregivers face hard questions — not about whether doctors can add weeks, months, or years to the life of a dying patient, but about whether they should.

“Awareness of hospice has increased, but barriers are still there — a lot of cultural barriers,” Boss told BusinessWest. “Some cultures really don’t understand the hospice benefit; they don’t understand all the things we can bring to them. There’s still a long way to go. A large number of patients are eligible to benefit from hospice, but never elect it.”

Hennessey cited a statistic that about 21,000 patients receive hospice care annually in Massachusetts, about 40% of all deaths. “It’s a good number, but it would be great if it was all patients, or close to 80% of patients.”

She also noted that the median length of hospice care is only 23 days, which means patients and families are often opting for it much later than they’re eligible. “We’re working with doctors and facilities to identify folks who could really benefit from these programs,” she said. “The benefit is for a life expectancy of six months, but in 23 days, we’ve just got things arranged, and then, unfortunately, we lose the patient.”

Lewis agreed. “Unfortunately, some families wait until the very end to contact hospice, but we’re able to get involved six months before the end, when there’s time to develop relationships with the team and to provide quality of life while the person is still here.

“It’s a chicken-and-egg situation,” she added. “A lot of times, people call us at the end, so the community sees us coming at the end and think we’re heavily associated with the end of life. But it’s earlier in the process that hospice really has its true benefit.”

So hospice advocates continue to get the word out to doctors and the public.

“It’s not giving up hope, throwing your hands up, saying, ‘I can’t cure this,’” Hennessey said. “I want to put you in the hands of people who can manage your pain symptoms so you can get the best life you can out of your last months.’”


Joseph Bednar can be reached at [email protected]

Business of Aging Sections
Emeritus of East Longmeadow Caters to Residents’ Requests

Philip Noto

Philip Noto says the Emeritus of East Longmeadow building was carefully designed to accommodate the needs of aging seniors.

Philip Noto says the difference between Emeritus of East Longmeadow and other local assisted-living facilities can be found in the details.

“It’s easy to get the big things right, but small things play a major role in the happiness of residents,” said the facility’s executive director, noting that this is the reason why he fought to get granite countertops and full-size refrigerators installed in every unit when the building was under construction.

“I had managed other assisted-living facilities and listened to complaints from residents who wanted to keep ice cream in their freezers, but couldn’t do so because of their size. It might sound like a small thing, but paying attention to small things is what sets us apart from other communities,” he told BusinessWest, adding that his insistence on granite countertops was based on the knowledge that many people who move into residential communities are leaving upscale homes and don’t want to downgrade their kitchens.

Nathan Grenon, regional director of sales and marketing, agrees that small measures make a significant difference, and says everyone employed at Emeritus does their best to cater to residents’ requests. He cited an example of a 97-year-old woman who had been a gourmet cook who told them she hoped their chef would make homemade cream of carrot soup.

“She told us she had requested it for five years in another facility, but it was never prepared,” Grenon said. “So, we introduced her to our cook, who made it exactly the way she wanted, and today it is the most popular soup on our menu.”

Noto and Grenon cited myriad other examples of resident suggestions that have led to change within the state-of-the art, two-story, 90,000-square-foot building that opened April 21 on 10 acres of land on Parker Street. “Emeritus is a 25-year-old company; we recently merged with Brookdale Senior Living, and we now have more than 1,150 properties across the country,” Noto said, adding that decades of feedback from seniors were incorporated into the design of the East Longmeadow facility.

The building is airy, spacious, and well-lit. Comfortable chairs surround a cozy gas fireplace near the entrance, where residents gather to socialize or take part in activities. There is also an expansive dining room with a cathedral ceiling, a library, several courtyards, a business area equipped with computers with large touchscreens, a private dining room that can be reserved for family functions, a café where residents can prepare foods they like or enjoy snacks throughout the day or evening, a game room, a movie theater that seats up to 20 people in full-size armchairs, and a plethora of other common living spaces.

“We have 71 assisted-living units and one of the largest, most expansive memory-care neighborhoods in Western Mass.,” said Grenon. “There is a nurse on duty from 8 a.m. to 11 p.m., and we offer physical therapy, occupational therapy, and speech therapy on site.”

In addition to enjoying a full roster of activities, many residents stroll daily on a quarter-mile pathway that circles the building. Benches are set along it so they can stop and relax, and many gravitate to an outdoor gas firepit that burns brightly during inclement weather. In fact, residents enjoy going outside so much that a number of activities scheduled to take place inside are now held outdoors in response to their feedback.

Changing the Landscape

Noto reiterated that seemingly small details, including the food choices on the menu and the daily activities, make a difference in how happy residents feel on a daily basis.

To ensure that staff members know what residents want, Emeritus holds three monthly meetings and invites everyone who resides in the building. One is focused on general suggestions to improve the facility, the second gives people an opportunity to suggest new foods they would like to see served in the dining room, and the third allows them to vote on activities they want to engage in, as well as destinations for day trips.

“This is their home, and we want to get their input so we can adjust our program to meet their needs,” Noto said. “Our residents have a voice. Their concerns are heard, and we change things that are important to them.”

Grenon concurred. “We want to make their experience here as pleasurable as possible.”

Indeed, many changes have been made as a result of the meetings, which range from creating an area in the dining room where male residents can eat together, to rearranging the furniture in a common area and game room.

“The residents wanted to move the poker table into a room of its own, so we did it,” Noto said.

Grenon added that new activities have also been instituted, such as a Bible-study club that meets every Thursday. “The idea came from residents who were interested in spiritual activities,” he noted.

Brittany Sheehan

Brittany Sheehan shows off a life station in the memory unit at Emeritus at East Longmeadow, designed to evoke memories in residents who have children.

The fact that Emeritus does not require people to buy into the facility and residents rent on a month-to-month basis also gives them peace of mind. And although there are scheduled meal times, residents who miss a meal can be served at any time in the dining room. In addition, each unit has its own thermostat, which allows people to adjust the heat or air conditioning to their personal comfort levels.

These factors, combined with the dedication of employees, have led to success, and although the facility has been open only eight months, 45 of the 71 assisted-living units are occupied. Residents range in age from 66 to 99, and the ratio of females to males is about 50-50.

The assisted-living units include one- and two-bedroom suites with one or two baths. Each one contains a microwave, a full-sized refrigerator, and several large closets with a lockbox. The bathrooms have spacious showers with heat lamps and no lips, reducing the risk of tripping. In addition, the transitions between carpeting and wood floors are very smooth, making it easy for people to move through the community.

But Noto said the way residents are treated trumps the beauty and functionality of the real estate, and added that every member of his staff is passionate about their job. “We have an extensive interview process for job candidates. Every employee needs to feel they make a difference in the lives of our residents every day.”

Enhanced Memory Unit

Space has also filled quickly in the Acres, the memory-care unit, and Grenon said having it within the building allows people to “age in place,” giving them the option to move into it if they need extra help or support.

In fact, having assisted-living units and a memory neighborhood under one roof is ideal for some couples, he noted, explaining that one resident who lives in an assisted-living suite visits her husband every day in the Acres, where they stroll down the wide hallways within the secure neighborhood.

The thought that went into the design of the building can be seen in the layout of the shared rooms in the Acres. Although they were built for two people to live in, the only thing they actually share is the bathroom, which is situated between their private suites. Each person has their own door that opens into their living space, and shadowboxes are stationed outside that families fill with photos or mementos to help their loved ones easily recognize their personal entranceway.

Again, Grenon said families appreciate the attention to detail that is part of the program as much as the enhanced real estate.

“An example of this is that, when staff check on the residents every hour throughout the night, they have to enter each person’s bathroom and press a button to signal that they have actually been there,” he noted, explaining that the signals are recorded, which alleviates any anxiety as to whether the hourly checks actually occur.

The Acres also contains unusual ‘life stations,’ designed to promote activities that are familiar to residents. One contains a crib filled with baby dolls, a changing table with doll clothing, and a rocking chair. “Many of our residents are mothers, and when they see the dolls, they pick them up, change them, rock them, and even bring them to meals,” Grenon said.

Another life station contains a map and globe and was created to spark memories about places residents have visited, while a third has a collection of men’s and women’s hats, scarves, and jewelry they can don at a dressing table with a mirror.

“The life stations are part of our effort to keep them engaged and keep their brains stimulated. We don’t want people staying in their rooms,” Grenon said.

A special ‘quiet room’ was also built into the unit. It doesn’t have windows and is used by staff members as a place to bring residents who are agitated or suffering from the confusion that can occur when the sun sets. “They can turn on relaxing music and calm the person down in this quiet, secure place,” he explained.

Memory Care Director Brittany Sheehan says caretakers in the Acres are trained in how to deal with memory loss, and get to know each resident well. She added that the caregivers serve the residents’ meals and help them with daily tasks of living, such as dressing and showering, which allows them to build solid relationships through continuity and familiarity.

“It also helps them learn what each resident likes and dislikes,” Sheehan said. “But before they even move in, I have their families fill out a detailed, six-page questionnaire so we can provide personal touches they would have enjoyed at home. For example, a resident might like a cup of tea every night before going to bed. We do our best to customize our care to fit each individual’s needs.”

She runs a monthly support group for families and meets with them on a regular basis. “I call them if their loved one is having a bad day or a really good day. And every month I mail them ‘A Moment in Time,’” she said, explaining that it is a handwritten letter with pictures of their loved one engaged in activities.

Quality of Life

Grenon said Emeritus has quickly become a valuable community asset.

“Before it was built, many people were apprehensive because they didn’t know what to expect,” he explained. “But officials in East Longmeadow and people in the surrounding towns have been very supportive since we opened, as they appreciate what we have to offer.”

Noto agreed, and said the facility’s staff will continue to focus on improving small things that make a difference.

“Our residents have a voice, and we change things in response to their requests,” he said. “Everything we do is aimed at providing quality care, which is important because this is their home.”

Sections Technology
This Is the Kind of Gift That Keeps on Giving

By GREG PELLERIN

Santa’s IT department is working overtime this Christmas, and the deals may look too good to pass up.  Walmart is selling a tablet for just $99, while the average selling price for a Windows PC is down more than 10% in the last year.

But before you go on that IT holiday spending spree, you may want to take a step back and take a look at your entire network. Cheap PCs may make for immediate gratification, but virtual desktop infrastructure, or VDI, could be the gift that keeps on giving.

Greg Pellerin

Greg Pellerin

Virtualizing company servers has become commonplace in today’s business IT world. In server virtualization, software is used to divide the physical server into multiple virtual environments so one machine can run multiple operating systems, cutting down on hardware, maintenance, and energy costs, and, in the end, allowing for more efficient data-center operations.

But the cost savings associated with virtualizing desktops may be even more dramatic. With VDI, PCs could be replaced by a simple keyboard, mouse, and screen because the virtualized desktop is stored on a ‘virtual machine,’ located on a centralized or remote server in the back room. That means the desktop image, the operating system, and all of an individual’s data are stored remotely, allowing an employee to use virtually any device, anywhere and at any time, to access their ‘computer.’

Employees are happier and more productive, and that smile on your CFO’s face is a result of not having to buy a new PC every time a new person joins the company. Talk about sugar plums dancing in your head.

Nowhere is the impact of VDI more evident than in the healthcare world.  Desktop virtualization has become essential for today’s demanding electronic health records (EHR) systems where the geographic distribution of clinical operations and new client devices like iPads and other mobile devices are bringing an end to the need for traditional PCs. Doctors and nurses are constantly on the move, and VDI allows them to access the same information, the same way, whether they’re in their office, in the ER, or even catching up on paperwork at home over the weekend.

New integrated capabilities like dictation and unified communications have eroded many of the initial gains offered by simple application streaming. Whether it’s doctors in a hospital or executives in a more traditional work setting, they all demand a highly personalized experience that supports all of their unique requirements. VDI makes it personal.

Then, there’s compliance. Business software systems are increasingly interlinked and must be kept current. Software updates must be applied promptly to stay compliant, and files must remain protected. Virtual desktops hosted on data-center servers provide greater control, availability, and manageability than distributed PCs while also ensuring there is no data saved on individual tablets or other devices that can be compromised or stolen.

PC sales are up nearly 20% over this time last year, and that’s good news for the industry. But as you hang out your stocking and evaluate that new round of technology purchases this holiday season, you may want to first take a look at VDI, and the ghost of Christmas yet to come.


Greg Pellerin is a 15-year veteran of the telecommunications and IT industries and a co-founder of VertitechIT, one of the fastest-growing business and healthcare IT networking and consulting firms in the country; [email protected]

Environment and Engineering Sections
Springfield Municipal Recycling Facility Marks 25 Years in Operation

Mass. Department of Environmental Protection (MassDEP) leaders recently joined local, state, and federal officials to celebrate the 25th anniversary of the Springfield Municipal Recycling Facility (MRF). The Springfield MRF is owned by MassDEP, operated by Waste Management Inc., and counts 75 Western Mass. communities as members.  

Over the past quarter-century, member towns have recycled and diverted more than 1 million tons of material, saved more than $62 million in avoided trash-disposal costs, and received approximately $14.5 million in revenue from the Springfield MRF due to the sale of the recycled materials on the open market.

“The success of the Springfield MRF was made possible by the state and community partners working in tandem to create a successful, scalable resource for thousands of residents,” said MassDEP Commissioner David Cash. “The MRF is the perfect combination of environmental protection through waste diversion and economic growth through the sale of valuable materials.”

The 25th-anniversary celebration was held at the Delaney House in Holyoke, and guests included state Rep. Stephen Kulik and Greg Superneau, chair of the Springfield MRF advisory board.

“All of us in Western Massachusetts can be proud that, for 25 years, we have led the way with effective municipal recycling programs in the Commonwealth,” Kulik said. “The revenues that come back to cities and towns from the MRF have saved local taxpayers millions of dollars, and we are reusing materials that used to be buried in landfills. Our recycling success has created jobs, saved money, and created a cleaner and healthier environment.”

Added Superneau, “this anniversary stands as a testament to the spirit of cooperation from all of our MRF community members.”

In the fall of 1989, MassDEP provided the bricks and mortar to build the Springfield MRF. By the end of 1989, the first cities and towns in Western Mass. delivered their newspaper, glass, steel, and aluminum cans for processing. Since 1995, the MRF has consistently turned a profit that continues to pay municipalities a reliable revenue source from the sale of their recyclables.

“I am proud of the partnership we have had with MassDEP and our communities over the years,” said Chris Lucarelle, area recycling operations director for Waste Management. “We have not only played the role of an operator, but have had the opportunity to be an innovator as well. Through the advisory board, we will continue to work with the members to advance our capabilities with the common goal of recycling more and wasting less. We look forward to continuing our partnership for years to come.”

The communities are represented by municipal delegates on the advisory board, which acts as a liaison between the MRF and its member communities and works to increase the quality and quantity of recyclables coming into the facility. Over the years, the board has provided communities with recycling bins, mini-grant funding, educational materials, and long-term planning for regional recycling.

“Simply put, the completion of the Springfield MRF in 1989 was one of my signature accomplishments as mayor of Springfield,” U.S. Rep. Richard Neal noted in written remarks delivered to the anniversary celebration. “Twenty-five years later, I am still proud that the inaugural recycling center in Massachusetts was built in the City of Firsts. Now serving 75 communities in the region, the facility reinforced our legacy of innovation, and helped clean and protect the environment in the process. With this bold initiative a quarter of a century ago, we put ourselves on the forefront of the clean-energy movement.”

Building Permits Departments

The following building permits were issued during the months of November and December 2014.

AMHERST

Andrew MacDougal
75 Memorial Dr.
$42,500 — Renovations to first floor

CHICOPEE

A&C Fernandes, LLC
788 Sheridan St.
$55,000 — Interior remodel

Gullford Health Management
44 New Lombard Road
$22,000 — Replacement windows

HED Storage, LLC
105 Sheridan St.
$50,000 — New storage building

Meadow Street Partners
307 Meadow St.
$23,000 – Construct four new offices on third floor

Wayne Street American Legion Post 452
43 Exchange St.
$13,000 — Strip and re-roof

NORTHAMPTON

City of Northampton
85 Hampden Ave.
$206,000 — Concrete repairs and waterproofing in parking garage

City of Northampton
Meadow St.
$58,000 — Construct pavilion with bathrooms

Cooley Dickenson Hospital
30 Locust St.
$4,104,000 – Construct 2,400-square-foot Cancer Center addition and renovation

Coolidge Northampton, LLC
243 King St.
$19,000 — Interior renovations

Kenneth Hahn
71 Gothic St.
$95,000 — Strip and re-roof

Melody Turner
46 Maple St.
$12,000 — Relocate ½ bath to rear space

Pun Family, LLC
176 Pine St.
$6,000 – Construct two bathrooms

Shafii Real Estate, LLC
155 Industrial Dr.
$14,000 — Interior renovations for offices and conference room

PALMER

AMVETS
2150 Main St.
$25,000 — New roof

SOUTH HADLEY

Mount Holyoke College
50 College St.
$35,500 — Renovations

SPRINGFIELD

AIC
1000 State St.
$645,000 — Interior renovations and conference room at The Griswold Theatre

Albany Road-Springfield Plaza, LLC
1290 St. James Ave.
$625,000 — Interior dining room and bathroom renovation

Sergey Savonin
691-693 State St.
$80,000 — Exterior renovations

Student Prince, LLC
8 Fort St.
$40,000 — Phase one demolition

WESTFIELD

Balise Automotive
99 Springfield Road
$200,000 — Renovations to gym and locker area

Berkshire Industries, Inc.
109 Appremont Way
$50,000 — Renovations for new offices

Noble Hospital
115 West Silver St.
$74,000 — Renovations in Fowler Wing

Sunset Plaza
501 Southampton Road
$169,000 — Renovate 1,820-square-foot facility

Departments Real Estate

The following real estate transactions (latest available) were compiled by Banker & Tradesman and are published as they were received. Only transactions exceeding $115,000 are listed. Buyer and seller fields contain only the first name listed on the deed.

FRANKLIN COUNTY

GILL

80 French King Hwy.
Gill, MA 01354
Amount: $410,000
Buyer: Mary Joyce
Seller: Cinda H. Jones
Date: 11/06/14

GREENFIELD

225 Plain Road
Greenfield, MA 01301
Amount: $240,000
Buyer: Peregrin J. Schwarzer
Seller: Peregrin F. Schwarzer RET
Date: 11/03/14

44 Silver St.
Greenfield, MA 01301
Amount: $190,000
Buyer: Robert L. Muzzy
Seller: Thomas E. Gibson
Date: 11/05/14

177 Wells St.
Greenfield, MA 01301
Amount: $290,000
Buyer: Paul Nowill
Seller: 171-175 Wells Street LLC
Date: 11/07/14

ORANGE

200 Dana Road
Orange, MA 01364
Amount: $154,900
Buyer: Kathleen M. Howard
Seller: John F. Britt
Date: 11/06/14

HAMPDEN COUNTY

AGAWAM

30 Belmont Ave.
Agawam, MA 01030
Amount: $175,000
Buyer: Lindsay E. Hale
Seller: Maud V. Dimock
Date: 11/07/14

82 High St.
Agawam, MA 01001
Amount: $230,000
Buyer: Samantha Gelinas
Seller: Vitaly Dzhenzherukha
Date: 11/07/14

12 Marlene Dr.
Agawam, MA 01030
Amount: $200,000
Buyer: Sean E. Woodard
Seller: Franklin E. Woodard
Date: 11/03/14

64 Oak Lane
Agawam, MA 01030
Amount: $239,900
Buyer: Shawn D. Thebodo
Seller: Murray Fanning
Date: 11/07/14

CHESTER

613 Skyline Trail
Chester, MA 01011
Amount: $220,000
Buyer: Alan D. Vautier
Seller: Stephen J. Griffin
Date: 11/03/14

CHICOPEE

66 Amherst St.
Chicopee, MA 01013
Amount: $228,000
Buyer: Narvis J. Handford
Seller: Miroslaw Lewandowski
Date: 11/07/14

81 Lord Terrace North
Chicopee, MA 01020
Amount: $322,500
Buyer: Ryan S. Kumiega
Seller: Paul J. Birks
Date: 11/03/14

118 Lukasik St.
Chicopee, MA 01020
Amount: $131,200
Buyer: Nationstar Mortgage LLC
Seller: Edward N Ogorzalek
Date: 11/04/14

30 Nassau St.
Chicopee, MA 01013
Amount: $230,000
Buyer: Pharoah R. Smalls
Seller: Norman E. Moreau
Date: 11/06/14

808 Pendleton Ave.
Chicopee, MA 01020
Amount: $150,000
Buyer: Mark Rogers
Seller: Louis Langlois
Date: 11/06/14

EAST LONGMEADOW

46 Deer Run Terrace
East Longmeadow, MA 01028
Amount: $150,000
Buyer: Peter R. Shorrock
Seller: Charles H. Richard
Date: 11/06/14

277 Maple St.
East Longmeadow, MA 01028
Amount: $145,000
Buyer: Cynthia A. Guiffredo
Seller: Thomas M. Kaye
Date: 11/07/14

59 Melrose Ave.
East Longmeadow, MA 01028
Amount: $308,000
Buyer: John B. Rustico
Seller: Michael Carabetta
Date: 11/07/14

14 Oak Bluff Circle
East Longmeadow, MA 01028
Amount: $145,000
Buyer: Thomas F. Connors
Seller: Beatrice E. McAuliffe RT
Date: 11/07/14

146 Braeburn Road
East Longmeadow, MA 01028
Amount: $170,000
Seller: Geraldine A. Starr
Date: 11/03/14

HAMPDEN

19 Kibbe Lane
Hampden, MA 01036
Amount: $429,000
Buyer: Joseph Q. Lee
Seller: Tennessee Jed RT
Date: 11/07/14

85 Oak Knoll Dr.
Hampden, MA 01036
Amount: $192,400
Buyer: Amie M. Gaylor
Seller: Louis M. Putriment
Date: 11/07/14

HOLYOKE

87 Hillview Road
Holyoke, MA 01040
Amount: $273,000
Buyer: Jeffrey J. Pelinsky
Seller: Mary L. Burgess
Date: 11/07/14

LONGMEADOW

220 Ardsley Road
Longmeadow, MA 01106
Amount: $380,000
Buyer: Todd Adelson
Seller: Garvey, Rose J., (Estate)
Date: 11/07/14

6 Farmington Ave.
Longmeadow, MA 01106
Amount: $497,500
Buyer: James G. Jones
Seller: Matthew E. Galuska
Date: 11/07/14

98 Longfellow Dr.
Longmeadow, MA 01106
Amount: $329,500
Buyer: Patrick Scully
Seller: Gregory J. Jones
Date: 11/07/14

17 Lynnwood Dr.
Longmeadow, MA 01106
Amount: $445,000
Buyer: Phillip M. Hart
Seller: Ravi K. Madabhushi
Date: 11/07/14

321 Maple Road
Longmeadow, MA 01106
Amount: $165,000
Buyer: Bik W. Pun
Seller: Barrett, Edward R., (Estate)
Date: 11/04/14

856 Maple Road
Longmeadow, MA 01106
Amount: $245,000
Buyer: William A. Townsend
Seller: AJN Rentals LLC
Date: 11/03/14

MONSON

34 Cedarhurst Dr.
Monson, MA 01057
Amount: $223,900
Buyer: James N. Athearn
Seller: James G. Samar
Date: 11/03/14

PALMER

272 Flynt St.
Palmer, MA 01069
Amount: $240,000
Buyer: Keith Bissonnette
Seller: Pamela T. Johnson
Date: 11/03/14

RUSSELL

678 General Knox Road
Russell, MA 01071
Amount: $155,000
Buyer: US Bank
Seller: Shawn E. Avery
Date: 11/07/14

11 West Main St.
Russell, MA 01071
Amount: $149,000
Buyer: Gary Mazella
Seller: Thomas J. Dubiel
Date: 11/04/14

SPRINGFIELD

14 Bither St.
Springfield, MA 01118
Amount: $125,000
Buyer: Nicholas Demetrion
Seller: Marianne T. Samble
Date: 11/07/14

760 Chestnut St.
Springfield, MA 01107
Amount: $190,000
Buyer: US Bank
Seller: Sheela Gurbani
Date: 11/04/14

98 Denwall Dr.
Springfield, MA 01119
Amount: $132,000
Buyer: Leighanne T. Guzik
Seller: Glenn Guzik
Date: 11/07/14

34 Dewey St.
Springfield, MA 01109
Amount: $130,000
Buyer: Money Clark-Hicks
Seller: London Realty LLC
Date: 11/06/14

36 Dickinson St.
Springfield, MA 01108
Amount: $117,500
Buyer: RBT Enterprise LLC
Seller: Century Properties LLC
Date: 11/06/14

36 Dover St.
Springfield, MA 01107
Amount: $705,000
Buyer: Lake Rentals LLC
Seller: Dover St. Springfield RT
Date: 11/07/14

1361 Dwight St.
Springfield, MA 01107
Amount: $490,000
Buyer: A To Z Property Management
Seller: ANHS Inc.
Date: 11/06/14

122 Fort Pleasant Ave.
Springfield, MA 01108
Amount: $165,000
Buyer: Mister Mister LLC
Seller: Hallerin Realty LLP
Date: 11/07/14

168 Groveland St.
Springfield, MA 01108
Amount: $131,383
Buyer: FNMA
Seller: Eileen M. Williams
Date: 11/06/14

73 Knox St.
Springfield, MA 01105
Amount: $135,000
Buyer: Mister Mister LLC
Seller: Hallerin Realty LLP
Date: 11/07/14

1302-1306 Liberty St.
Springfield, MA 01104
Amount: $3,120,500
Buyer: Meredith Corp.
Seller: Gormally Broadcasting LLC
Date: 11/04/14

38 Louis Road
Springfield, MA 01118
Buyer: FHLM
Seller: Shawn P. Devine
Date: 11/05/14

124 Newfield Road
Springfield, MA 01119
Amount: $145,000
Buyer: Meghan L. Hayes
Seller: John Massetti
Date: 11/06/14

56 Norman St.
Springfield, MA 01104
Amount: $122,000
Buyer: FNMA
Seller: Judith E. Esposito
Date: 11/03/14

37 Normandy Road
Springfield, MA 01106
Amount: $310,000
Buyer: Jennifer Winkler
Seller: William J. Cloues
Date: 11/03/14

128 Roy St.
Springfield, MA 01104
Amount: $169,000
Buyer: Cristina Lopez
Seller: Adalberto Gonzalez
Date: 11/07/14

1023-1025 Sumner Ave.
Springfield, MA 01118
Amount: $181,000
Buyer: Jonathan Delgado
Seller: Truesilence C. Jackson
Date: 11/03/14

SOUTHWICK

11 Beach Road
Southwick, MA 01077
Amount: $174,000
Buyer: Ashley L. Augustus
Seller: Lace Twins LLC
Date: 11/03/14

31 Berkshire Ave.
Southwick, MA 01077
Amount: $183,900
Buyer: Marie A. Fleury
Seller: Revampit LLC
Date: 11/06/14

727 College Hwy.
Southwick, MA 01077
Amount: $260,000
Buyer: Joy W. Paules
Seller: Igor Kazimirov
Date: 11/07/14

1 Echo Road
Southwick, MA 01077
Amount: $228,540
Buyer: PHH Mortgage Corp.
Seller: William F. Davis
Date: 11/04/14

56 Hillside Road
Southwick, MA 01077
Amount: $436,000
Buyer: Bryan D. Adamski
Seller: Gary C. Capone
Date: 11/03/14

27 Pineywood Road
Southwick, MA 01077
Amount: $145,000
Buyer: New England Remodeling
Seller: Commonwealth Of Massachusetts
Date: 11/07/14

WEST SPRINGFIELD

25 Circle Dr.
West Springfield, MA 01089
Amount: $150,000
Buyer: Nicholas R. Gumlaw
Seller: FHLM
Date: 11/07/14

43 Exposition Ave.
West Springfield, MA 01089
Amount: $120,000
Buyer: Richard A. Larivee
Seller: 43 Exposition LLC
Date: 11/07/14

27 Heywood Ave.
West Springfield, MA 01089
Amount: $380,000
Buyer: Richard A. Larivee
Seller: 88-90 Birnie Ave RT
Date: 11/07/14

278 Sibley Ave.
West Springfield, MA 01089
Amount: $201,000
Buyer: Kenneth L. Duprey
Seller: John J. Lonergan
Date: 11/07/14

121 Warren St.
West Springfield, MA 01089
Amount: $175,000
Buyer: Marie L. Ferrentino
Seller: David D. Torres
Date: 11/04/14

WESTFIELD

Cabot Road
Westfield, MA 01085
Amount: $228,000
Buyer: MD Rental LLC
Seller: Ronald Vandervliet
Date: 11/07/14

93 Court St.
Westfield, MA 01085
Amount: $249,900
Buyer: Michael J. Urbanski
Seller: John W. Barlow
Date: 11/03/14

90 Devon Terrace
Westfield, MA 01085
Amount: $335,000
Buyer: Justin W. Glaze
Seller: Christopher K. Dutton
Date: 11/07/14

1575 East Mountain Road
Westfield, MA 01085
Amount: $249,900
Buyer: John L. Ryan
Seller: John D. Kiniry
Date: 11/07/14

173 Main St.
Westfield, MA 01085
Amount: $165,000
Buyer: Rebecca A. Cekala
Seller: Scott R. Blanchard
Date: 11/07/14

10 Parker Ave.
Westfield, MA 01085
Amount: $225,000
Buyer: Michael Buckley
Seller: Brendan P. Fuller
Date: 11/03/14

155 Sackett Road
Westfield, MA 01085
Amount: $220,000
Buyer: Helen M. Seery RET
Seller: Margaret A. Seery
Date: 11/07/14

46 Willow Brook Lane
Westfield, MA 01085
Amount: $357,900
Buyer: John D. Kiniry
Seller: Paul G. Masciadrelli
Date: 11/07/14

23 Woodland Road
Westfield, MA 01085
Amount: $247,000
Buyer: Stephen Griffin
Seller: Michael Urbanski
Date: 11/03/14

WILBRAHAM

33 Glenn Dr.
Wilbraham, MA 01095
Amount: $302,000
Buyer: Rosemary Courtney
Seller: Michael W. Maziarz
Date: 11/07/14

245 Maynard Road
Wilbraham, MA 01095
Amount: $331,000
Buyer: Bryan T. Nowill
Seller: Michael E. Gralinski
Date: 11/06/14

HAMPSHIRE COUNTY

AMHERST

72 Chestnut St.
Amherst, MA 01002
Amount: $287,000
Buyer: David H. Glassberg
Seller: Nancy M. Rebula
Date: 11/03/14

131 Middle St.
Amherst, MA 01002
Amount: $350,000
Buyer: Greene Barton TR
Seller: Walter E. Nicholson
Date: 11/07/14

24 Tyler Place
Amherst, MA 01002
Amount: $868,000
Buyer: 220 North East Street LLC
Seller: Claudette Boudreau
Date: 11/04/14

BELCHERTOWN

177 Turkey Hill Road
Belchertown, MA 01007
Amount: $143,500
Buyer: Travis H. Holmes
Seller: William R. Bergeron
Date: 11/03/14

CHESTERFIELD

156 Main Road
Chesterfield, MA 01012
Amount: $210,000
Buyer: Ronald J. Provencher
Seller: Barbara A. Curran
Date: 11/03/14

GOSHEN

Aberdeen Road #90
Goshen, MA 01032
Amount: $137,500
Buyer: Jennifer A. Fusaro
Seller: James R. Child RET
Date: 11/03/14

GRANBY

2 Kizior Dr.
Granby, MA 01033
Amount: $182,000
Buyer: Darlene M. Giroux
Seller: Eric J. Lacoste
Date: 11/04/14

HADLEY

120 West St.
Hadley, MA 01035
Amount: $350,000
Buyer: Douglas K. Tucker
Seller: Article Sixth TR
Date: 11/07/14

HUNTINGTON

62 Goss Hill Road
Huntington, MA 01050
Amount: $135,000
Buyer: Nathan D. Huard
Seller: Citibank
Date: 11/06/14

NORTHAMPTON

38 Olive St.
Northampton, MA 01060
Amount: $215,000
Buyer: Robert B. Steinberg
Seller: Nancy L. Alexander
Date: 11/07/14

35 Winchester Terrace
Northampton, MA 01062
Amount: $197,000
Buyer: Aline I. Pedelaborde
Seller: Mark O. Page
Date: 11/07/14

SOUTH HADLEY

132 Main St.
South Hadley, MA 01075
Amount: $252,500
Buyer: Thomas M. Lachapelle
Seller: Paul G. Silva
Date: 11/07/14

16 Saybrook Circle
South Hadley, MA 01075
Amount: $160,000
Buyer: Aldo L. Villani
Seller: Ulrich H. Toll
Date: 11/07/14

150 Stonybrook Way
South Hadley, MA 01075
Amount: $320,000
Buyer: Amy R. Driver
Seller: Whispering Pines At Root
Date: 11/03/14

SOUTHAMPTON

4 Couture Road
Southampton, MA 01073
Amount: $244,000
Buyer: Devon Dennis
Seller: Corey D. Braastad
Date: 11/06/14

WARE

48 Crescent St.
Ware, MA 01082
Amount: $196,000
Buyer: Gary M. Reardon
Seller: Cunningham Childrens TR
Date: 11/07/14

Bankruptcies Departments

The following bankruptcy petitions were recently filed in U.S. Bankruptcy Court. Readers should confirm all information with the court.

Alicea, Jessenia
5 Camp Ave.
Greenfield, MA 01301
Chapter: 7
Filing Date: 11/04/14

Arnold, Charles Joseph
Arnold, Michelle
249 Scott Road
Oakham, MA 01068
Chapter: 7
Filing Date: 11/07/14

Arnold, Nathalie
1 K St., Apt. 2
Turners Falls, MA 01376
Chapter: 13
Filing Date: 11/04/14

Bergeron, John A.
28 Riverboat Village Road
South Hadley, MA 01075
Chapter: 7
Filing Date: 11/05/14

Bernier, Jeffrey Arthur
28 Alpha St.
Springfield, MA 01104
Chapter: 7
Filing Date: 11/14/14

Clarke, William P.
12 Western Ave.
Greenfield, MA 01301
Chapter: 7
Filing Date: 11/05/14

Core Spinal Solutions
a/k/a Orvieto-Fasoli, Darlene A. Orvieto, Darlene A.
19 East Greene St.
Easthampton, MA 01027
Chapter: 7
Filing Date: 10/31/14

Cruz, Ivan A.
66 Hitchcock St.
Holyoke, MA 01040
Chapter: 7
Filing Date: 11/10/14

Daugherty, Christine E.
21 Laurel Lane
Montague, MA 01351
Chapter: 7
Filing Date: 11/06/14

Dean, Heidi A.
47 Kurtz St.
Chicopee, MA 01013
Chapter: 7
Filing Date: 11/06/14

DeCaires, Martha N.
20 Hampton Ave., Apt. 3
Northampton, MA 01060
Chapter: 7
Filing Date: 11/14/14

DiPenta, Jane I.
45 Miller Ave.
Southampton, MA 01073
Chapter: 7
Filing Date: 11/12/14

Eastman, Timothy L.
Eastman, Ryan I.
a/k/a Lynch, Ryan I.
PO Box 676
Heath, MA 01346
Chapter: 7
Filing Date: 11/05/14

Gagnon, Frances M.
a/k/a Konieczny, Frances M.
79 Comins Road
Hadley, MA 01035
Chapter: 7
Filing Date: 11/12/14

Gallo, Joseph A.
Gallo, Barbara J.
PO Box 507
Brimfield, MA 01010
Chapter: 7
Filing Date: 11/06/14

Giroux, Kenneth A.
Giroux, Kathleen A.
a/k/a Giroux, Kathleen
123 Newbury St.
Chicopee, MA 01013
Chapter: 7
Filing Date: 11/06/14

Gour, Lee
5 Oakdale Ave.
Westfield, MA 01085
Chapter: 7
Filing Date: 11/14/14

Harlin, Amie M.
78 Kensington Ave.
Westfield, MA 01085
Chapter: 7
Filing Date: 11/05/14

Henriquez, Enrique J.
34 Meadow St., Apt. 4
Westfield, MA 01085
Chapter: 7
Filing Date: 11/14/14

Ireland, Siobhan C.
39 Waterman Ave.
East Longmeadow, MA 01028
Chapter: 7
Filing Date: 11/04/14

Lariviere, Paul A.
27 Monson Turnpike Road
Ware, MA 01082
Chapter: 7
Filing Date: 11/06/14

Lopez, Amanda
149 Memory Lane
Orange, MA 01364
Chapter: 7
Filing Date: 11/02/14

Loranger, Earl Frederick
Zoschak-Loranger, Andrea Lauren
3003 Oak St.
Bondville, MA 01009
Chapter: 7
Filing Date: 11/14/14

Manewich, Jane M.
a/k/a Manewich, Norma J.
P.O. Box 95
Orange, MA 01364
Chapter: 7
Filing Date: 11/02/14

Martin, Meri E.
a/k/a Fulchino, Meri E.
365 State Road
Phillipston, MA 01331
Chapter: 13
Filing Date: 11/11/14

Martinez, Rudolph Tony
137 Muzzy St.
Chicopee, MA 01020
Chapter: 7
Filing Date: 11/14/14

McFarlane, Sherry A.
52 North Blvd.
West Springfield, MA 01089
Chapter: 7
Filing Date: 11/05/14

Nadeau, Christine M.
15 Daley St.
Chicopee, MA 01013
Chapter: 7
Filing Date: 11/13/14

Orcutt, Miranda Lee
24 Parker St., Apt. 3
Ware, MA 01082
Chapter: 7
Filing Date: 11/12/14

Pahl, Charlotte A.
350 Meadow St., Apt. 18
Agawam, MA 01001
Chapter: 7
Filing Date: 11/14/14

Parenteau, Cecile A.
31 Grove St.
Southwick, MA 01077
Chapter: 7
Filing Date: 10/31/14

Perez, Brittany M.
134 Union St., Apt. 55
Westfield, MA 01085
Chapter: 7
Filing Date: 10/31/14

Pike, Frederick B.
429 Main Road
Colrain, MA 01340
Chapter: 13
Filing Date: 11/14/14

Quinn-O’Connor, Robert J.
146A Mormon Hollow Road
Millers Falls, MA 01349
Chapter: 7
Filing Date: 11/08/14

Ramos, Ileana
64 Groveland St.
Springfield, MA 01108
Chapter: 7
Filing Date: 11/04/14

Rivera, Maria S.
2 Willow St.
Holyoke, MA 01040
Chapter: 7
Filing Date: 11/12/14

Robles, Sandra
Taveras, Ambioris
74 Mary St., 1st Fl.
Chicopee, MA 01020
Chapter: 7
Filing Date: 11/12/14

Rohunta Investments Inc.
Harrison, Gary M.
96 Glendale Ave.
Athol, MA 01331
Chapter: 7
Filing Date: 10/31/14

Sanchez, Emeily
253A Kent Road
Springfield, MA 01129
Chapter: 7
Filing Date: 11/06/14

Scribner, James O.
Scribner, Tracy A.
98 Tower Road
Ludlow, MA 01056
Chapter: 7
Filing Date: 11/05/14

Shipmon, Linda D.
101 Wrentham Road
Springfield, MA 01119
Chapter: 7
Filing Date: 11/11/14

Signs Plus
Mission, Adam J.
6 Magnolia Ave.
Holyoke, MA 01040
Chapter: 7
Filing Date: 10/31/14

Smith, Amanda
300 Intervale Ave.
Athol, MA 01331
Chapter: 7
Filing Date: 11/12/14

Smith, Jean Alice
140 Fish St.
Athol, MA 01331
Chapter: 7
Filing Date: 11/12/14

Thibeault, Mark A.
19 Broz Terrace
Feeding Hills, MA 01030
Chapter: 7
Filing Date: 11/12/14

Tirsch, Louis A.
Tirsch, Linda A.
255 Vineland Ave.
East Longmeadow, MA 01028
Chapter: 7
Filing Date: 10/31/14

Tucker, Ronald D.
Tucker, Melissa D.
a/k/a Lanpher, Melissa D.
85 Channel Dr.
Belchertown, MA 01007
Chapter: 7
Filing Date: 11/06/14

Tudryn, Jeremy Richard
20 Jackson St., Apt. 2
Northampton, MA 01060
Chapter: 7
Filing Date: 11/07/14

Wood, Susan J.
552 Pendleton Ave.
Chicopee, MA 01020
Chapter: 7
Filing Date: 11/10/14

Young, Ryan J.
5 Granaudo Circle
Southwick, MA 01077
Chapter: 7
Filing Date: 11/06/14

DBA Certificates Departments

The following Business Certificates and Trade Names were issued or renewed during the months of November and December 2014.
 
AGAWAM

GR33N Lift Skateboards
611 Suffield St.
Jeffrey Auld

Laser Tag Adventures
37 Overlook Dr.
Newton Vezina

Mass Gutter Cleaning
231 Lancaster Dr.
Yuriy Panchelyuga

Tailor Made Paintless Dent Repair
11 Albert St.
Timothy J. Rapa

Tribute Designs
75 Elm St.
Cheryl Terramagra

CHICOPEE

Dependable Daycare
62 Old Fuller Road
David Dunn

John’s Draft Service
56 Montcalm St.
John Martin

Veras Mini Market & Deli
830 Chicopee St.
Santana Veras

View Street Tavern
92 View St.
Aristides Nunes

HOLYOKE

EZ Exchange
324 Appleton St.
Mimi Mai

Jerry’s Auto Repair & Sales
901 Main St.
Victor M. Gomez

JP’s Restaurant
200 Whiting Farms Road
James Lavelle

Maria Gift Shop
252 Maple St.
Maria M. Rondon

Murry’s Ductwork
2103 Northampton St.
Matt McNee

Pelletier Insulation
143 Suffolk St.
Donald W. Pelletier

NORTHAMPTON

King Street Convenience Store
60 King St.
Zahoor Mian

On Point Full Service Salon
1 North Main St.
Deanna Subocz

Pleasant Journey Used Cars
5 Fulton Ave.
John Davey

Straight Up Hair Design
59 Conz St.
Tammis Lander

Uniquely Greener Massachusetts
6 Conz St.
Seth Fischer

Willow Works Construction
16 Plymouth Ave.
Devin Ray

PALMER

Apple Automotive
1205 South Main St.
Raymond Labonte

BJC Realty Trust
2193 Palmer St.
Bernard Croteau

Class Act Events
75 Mason St.
Michael Perkins

J.P. Auto Services
364 Boston Road
Jean Carbonneau

Love & Light Energy Healing
164 State St.
Pamela Hutchins

Palmer House of Fine Jewelry
1512 North Main St.
Nancy Theriault

Stolar Realty, LLC
2001 Calkins Road
Renee Niedziela

SPRINGFIELD

A+ Family Child Care
37 Waldorf St.
Avril Reid

Action Auto Sales
78 Lincoln St.
Frank S. Rocco

Asian Bazaar
607 Dickinson St.
Rizvan Merza

Autobahn Express Motors
501 St. James Ave.
Luz Z. Lopez

Bay Street Barber Shop
318 Bay St.
Joe Morales

Be Attitude
233 Savoy Ave.
Kimberley Renay

Brylo Auto Window Tint
51 Dale St.
Bryan Lora

Cabrera Market
520 Union St.
Adelzo Lantigua

Cape Cod Nutrition Corner
1728 Boston Road
Michael Craven

Foxy’s Gift Baskets
98 Woodside Terrace
Edwin J. Pagan

Gabbidon Tile Works
109 Malden St.
Ian K. Gabbidon

Good Management
590 Main St.
Gustavo Parra

Harley’s Treasurer Trove
30 Parker St.
Michele A. Tarr

Inspired Marketing Inc.
20 Maple St.
Jill C. Monson

JMS Business Services
6 Macomber Ave.
James M. Skarbek

WESTFIELD

Bodywise Physical Therapy, LLC
82 Broad St.
Bodywise Physical Therapy, LLC

Bright Sail Cleaning
51 Southwick Road
Alla Bazukin

Chez Louise
3 Harrison Ave.
Julie L. Duris

Pignature Farm
380 East Mountain Road
Marla J. Pignature

Tangles
43 Union St.
Cinda, Inc.

Tanning Zone
47 Southwick Road
The Tanning Zone

Briefcase Departments

BusinessWest Owner Donates $500,000 to Cathedral High School
SPRINGFIELD — Cathedral High School has received a $500,000 donation from Cathedral alumnus John Gormally, owner of BusinessWest magazine. Cathedral High School President Dr. Ann Southworth said the gift “will be used to provide immediate tuition assistance to students desiring a Cathedral High School education, as well as support faculty.” But the money is more than just a donation. Gormally is also challenging the business community in Western Mass. to “step up to the plate and show their support” like he has done. “I have confidence in Catholic education,” said Gormally, a 1978 graduate of the school. “I think it is important to have a Catholic high school in Springfield. It is my hope and desire that the Springfield Diocese finds a way to rebuild Cathedral on Surrey Road in Springfield. I would also hope that the business community steps up to recognize Cathedral as the important resource it is in the community and financially support it.”

Bay Path Commits to Expand College Access
LONGMEADOW — Bay Path University President Carol Leary joined President Obama, the first lady, and Vice President Biden, along with hundreds of college presidents and other higher-education leaders, to announce new actions to help more students prepare for and graduate from college. The White House College Opportunity Day of Action helped support Obama’s commitment to partner with colleges and universities, business leaders, and nonprofits to support students across the country. “I am honored to participate in this important initiative and to represent the 76.6 million adult women in this country who do not have a baccalaureate degree,” said Leary. “Through the launch of the American Women’s College at Bay Path University, we are making a bold commitment to provide a truly revolutionary model of higher education for underserved adult women. It is time that we as a country focus on this population. Higher education has the potential to transform a woman’s life and, in so doing, positively impact her community, her workplace, and her family. The generational impact of educating adult women is profound: research demonstrates that only 13% of children of women without a degree go on to college. When a woman earns a degree, that figure escalates to 49%. A focus on the education of adult women is critical to President Obama’s goal of restoring our nation as a global leader in college-educated citizenry.” Leary is among the participants being asked to commit to new action in one of four areas: building networks of colleges around promoting completion, creating K-12 partnerships around college readiness, investing in high-school counselors as part of the first lady’s Reach Higher initiative, and increasing the number of college graduates in the fields of science, technology, engineering, and mathematics. Expanding opportunity for more students to enroll and succeed in college, especially low-income and underrepresented students, is vital to building a strong economy and a strong middle class. Today, only 9% of those born in the lowest family income quartile attain a bachelor’s degree by age 25, compared to 54% in the top quartile.

Chief Executives Expect Firms to Keep Growing
WASHINGTON, D.C. — The Business Roundtable said Tuesday that 40% of its member CEOs plan to hire more workers, up from 34% in the third quarter. Nearly three-quarters project their sales will rise, roughly the same as the previous quarter. The findings suggest that slowing growth overseas hasn’t caused large corporations to pull back on their hiring plans. Still, the CEOs say they are less likely to invest in new facilities or equipment; 13% say they plan to cut such spending, up from just 10% in the previous quarter. The survey was conducted between Oct. 22 and Nov. 12, and is based on 129 responses from the Roundtable’s 200 member CEOs.

Panel Calls for Changes in State Officials’ Pay
BOSTON — A seven-member advisory commission created by legislation to review compensation for the state’s constitutional officers and the Legislature presented its findings and recommendations Monday in a detailed report to the public and policy makers. The commission, chaired by Ira Jackson, dean of the John W. McCormack Graduate School of Policy and Global Studies at UMass Boston, was established by Section 239 of the state budget and appointed in September 2014 to analyze compensation for public officials, including the governor, lieutenant governor, attorney general, treasurer, secretary of state, auditor, and the Legislature. The commission was mandated to issue its report by Dec. 1. “The Advisory Commission conducted a transparent, open, data-driven review of the current compensation of public officials and developed a series of major reforms and recommendations based on its research, as well as input from the public,” said Jackson. “We recommend that the Legislature strongly consider implementing important reforms to the process of calculating compensation, while at the same time making appropriate increases in compensation levels for the governor and other elected officials to more adequately reflect their responsibilities.” Recommended reforms include:
• Eliminating legislative per diem payments;
• Determining the biennial adjustment in legislative pay through a consistent process using 
data from the Bureau of Economic Analysis to measure the quarterly change in salaries and 
wages in Massachusetts for the most recent eight quarters;
• Calculating any increase or decrease in compensation for all constitutional officers and the 
House speaker and Senate president using the bureau’s data on a biennial basis;
• Limiting outside employment through a first-in-the-nation measure precluding the 
constitutional officers, House speaker, and Senate president from earning outside income, other than passive income; and
• Establishing future special advisory commissions on a biennial basis to conduct a thorough 
review of compensation and reforms.
Specific recommendations on compensation include:
• Ensuring that any compensation increases must be cost-neutral to the taxpayer through efficiencies and savings identified by the constitutional officers and Legislature and reported on an annual basis to ensure accountability and transparency;
• Establishing the salary for the governor at $185,000, which, when adjusted for cost of living, would rank 10th among the 50 states. Massachusetts is one of only six states that does not provide a governor’s residence or a housing allowance. The commission recommends that the governor receive a housing allowance of $65,000;
• Providing a salary of $175,000 for the attorney general and the treasurer and receiver general;
• Setting a salary of $165,000 for the lieutenant governor, the secretary of state, and the state auditor;
• Establishing compensation for the House speaker and Senate president at $175,000 annually; and
• Increasing the legislative office expense to $10,000 for legislators whose districts are within a 50-mile radius of Boston, and to $15,000 for legislators located outside that radius.
“While any recommendation to increase compensation for state leaders may be controversial, the commission believes these increases are appropriate based on the data we reviewed, and the recommended reforms are important foundations for public trust,” said Jackson. “The commission’s recommendations were guided by a thorough review of data comparing Massachusetts with other states, a strong desire to ensure that the state attracts and retains highly talented individuals regardless of means or geography, and the principle that officials should be fairly compensated based on the significant responsibilities of the offices they hold.”

Christopher Heights Project Breaks Ground
NORTHAMPTON — Department of Housing and Community Development (DHCD) Undersecretary Aaron Gornstein recently joined representatives of the Grantham Group, Northampton Mayor David Narkewicz, MassDevelopment President and CEO Marty Jones, and state and local officials to break ground on the Christopher Heights assisted-living community in Northampton. “Christopher Heights is an important step toward the goal of expanding our supply of affordable housing for all of our citizens in the Commonwealth,” said Gornstein. “DHCD is pleased to assist with this development that will not only provide new housing opportunities for the elderly, but will stimulate local economic activity. We congratulate Grantham Group and appreciate the leadership of Mayor Narkewicz and other local, state, and federal officials who have helped make this project a reality.” Christopher Heights will be the newest development in Village Hill, a 126-acre mixed-use community located on the site of the former Northampton State Hospital. Christopher Heights is expected to open in the fall of 2015 and will have 83 assisted-living units, of which 43 are designated for low-income seniors. Seventeen of the 43 affordable units will be reserved for households earning less than 30% of the area median income. Christopher Heights also has locations in Worcester, Webster, Attleboro, and Marlborough. “We are excited to bring our expertise in assisted-living development and management to the Northampton State Hospital redevelopment known as Village Hill,” said Grantham Group Managing Director Walter Ohanian. “We look forward to serving the senior population who will benefit from the housing and services of an affordable assisted-living community.” The Grantham Group estimates that the project will create 65 construction jobs for the area. Once built, there will be another 40 permanent jobs at the facility. “This exciting new addition to the Village Hill community will provide affordable assisted-living housing for our local seniors,” said state Rep. Peter Kocot. “I want to congratulate the Grantham Group, Undersecretary Gornstein, and Gov. Patrick for their leadership and commitment to developing affordable housing for people of all ages.” Since 2007, the Patrick administration has invested more than $1 billion in state and federal resources to create 24,000 units of housing, of which approximately 22,000 are affordable. In Northampton, DHCD has invested more than $7.6 million to preserve or create 98 units of housing, 95 of which are affordable, for veterans, those who are institutionalized or at-risk of institutionalization, and low-income households.

Funding Awarded for Environmental Projects in Berkshire County
LENOX, PITTSFIELD — Gov. Deval Patrick recently joined state environmental officials and local officials to announce $1.2 million in capital funding to support environmental projects at Baker’s Pond in Lenox and Berkshire Community College in Pittsfield, enhancing existing natural habitats and improving recreational opportunities for residents. “Growth requires investment, and creating and upgrading recreational parks and open spaces while also providing important community resources will help create growth and opportunity across the commonwealth,” Patrick said. “This investment will improve the lives of Massachusetts children and families now and for generations to come.” The administration’s $125,000 investment in Baker’s Pond will assist in the final phase of restoration of the pond. The removal of invasive species and water-quality improvements will preserve the habitat for wildlife species and make it a more appealing destination for visitors to Kennedy Park. Berkshire Community College’s Life Sciences Department will work with the town to ensure proper removal of any invasive species and the complete restoration of the pond. “Safe, reliable drinking water has always been a critical need. In the 21st century, we will need to develop new technologies to meet growing demand,” said U.S. Rep. Jim McGovern. “I’m pleased that the federal government is joining with the Commonwealth and UMass Amherst in this promising effort.” Baker’s Pond has a history of recreational use, but, after a small dam breach, the pond fell into disrepair, resulting in the growth of invasive plant and animal species. With ongoing improvements, the pond is once again becoming an attraction for tourists and hikers, as well as a habitat for endangered amphibian species. The city of Pittsfield was also awarded $1.1 million to ensure proper drainage and wetland protection as Berkshire Community College works to construct an athletic field on campus, the first of its kind in Berkshire County. The athletic-field location is north of a vernal pool, certified by the Natural Heritage Endangered Species Program, making it important for the project to be environmentally sensitive in order to preserve habitat for plants and animals. “Gov. Patrick has demonstrated a strong commitment to Pittsfield an Berkshire County,” said Mayor Daniel Bianchi. “The city of Pittsfield is pleased to join the governor in a financial commitment for the environmental restoration and construction of the new Berkshire Community College turf field. The new field will provide an athletic hub from Berkshire County and beyond. I look forward to the new events that the BCC turf field will bring to Pittsfield.”

Construction Spending Increases in October
WASHINGTON, D.C. — Construction spending increased in October amid growing public-sector demand for construction and continued modest growth in residential work, according to an analysis by Associated General Contractors of America. Association officials said the new spending figures underscore the need for measures to increase the supply of qualified construction workers as firms worry about growing labor shortages. “Today’s data shows that construction growth remains volatile,” said Ken Simonson, the association’s chief economist. “While overall construction spending jumped by more than 1% in October, the gain followed two months of stagnation. Public construction was the fastest-growing segment for the month but the slowest-growing over the past year and for the first 10 months of 2014 combined. Conversely, private, non-residential construction inched down from September to October but has risen at double-digit rates — 11% — for the combined January-through-October period. And private residential construction continues to grow very modestly, with multi-family construction taking the lead on an annual basis.” Construction spending in October totaled $971 billion at a seasonally adjusted annual rate, up 1.1% from the September total and 3.3% higher than in October 2013, Simonson noted. Private residential spending edged up 1.3% from September and 1.9% from a year earlier, while private non-residential spending dropped 1.0% for the month but rose 6.4% year-over-year. The third component of the total — public construction spending — increased 1.5% from September and 2.3% from a year ago. Single-family home construction gained 1.8% for the month and 13.2% over 12 months, and multi-family work increased 1.0% from the September level and jumped 27.2% from a year earlier. The largest private non-residential type, power construction — which includes oil and gas fields and pipelines as well as electric power — slumped 1.9% in October but rose 0.3% from the prior year. Commercial construction — comprising retail, warehouse, and farm projects — decreased 2.6% for the month but increased 9.3% for the year. Manufacturing construction increased 3.4% for the month and 23% year-over-year. Among the largest public segments, highway and street construction inched up 1.1% for the month and declined 0.1% from October 2013. Public-education construction inched up 2.2% and 6.1%, respectively. “For 2014 as a whole and 2015, private non-residential spending and multi-family spending should be the strongest segments, followed by single-family construction, with very limited prospects for public construction,” Simonson said. Association officials said the spending increases come as many firms report growing labor shortages. They urged elected and appointed officials to act on a series of measures the association has identified that will help expand the supply of qualified construction workers. “We need to make sure there are enough workers available to meet growing demand for construction,” said Stephen Sandherr, the association’s CEO.

Unemployment Rates Down in Massachusetts

BOSTON — The Executive Office of Labor and Workforce Development (EOLWD) reported that seasonally unadjusted unemployment rates for October were down in 20 Massachusetts labor market areas and up in two areas, according to the Bureau of Labor Statistics. Over the year, unemployment rates were down in all the labor market areas. The preliminary statewide unadjusted unemployment rate estimate for October was 5.1%, down 1.1% from September. Over the year, the statewide unadjusted rate was down 1.8% from the October 2013 rate of 6.9%. During October, 10 of the 12 areas for which job estimates are published recorded job gains. The largest job gain was in the Boston-Cambridge-Quincy area, followed by the Worcester, Springfield, Brockton-Bridgewater-Easton, Lowell-Billerica-Chelmsford, Haverhill-North Andover-Amesbury, Peabody, New Bedford, Leominster-Fitchburg-Gardner, and Framingham areas. The Pittsfield area had no change in its jobs level over the month, while the Barnstable area recorded a seasonal loss. Since October 2013, all 12 areas added jobs, with the largest percentage gains in the Lowell-Billerica-Chelmsford, Worcester, Haverhill-North Andover-Amesbury, Springfield, and Pittsfield areas. The seasonally adjusted statewide October unemployment rate, released on Nov. 20, remained unchanged over the month at 6.0% and down 1.2% over the year. The rate was 0.2% above the 5.8% national unemployment rate. The statewide seasonally adjusted jobs estimate showed a 1,200-job gain in October and an over-the-year gain of 52,600 jobs. The labor force, unemployment rates, and job estimates for Massachusetts and every other state are based on several different statistical methodologies specified by the U.S. Department of Labor’s Bureau of Labor Statistics. The unadjusted unemployment rates and job estimates for the labor market areas reflect seasonal fluctuations and therefore may show different levels and trends than the statewide seasonally adjusted estimates.

ABC Forecasts Continued Growth in Construction Sector
WASHINGTON, D.C. — Associated Builders and Contractors (ABC) forecasts a steady and ongoing economic recovery for the U.S. commercial and industrial construction industries in 2015. The reasonably brisk industry recovery in 2014 should continue in 2015, with momentum especially growing in segments closely related to the current American energy and industrial production resurgence. “ABC forecasts non-residential construction spending will expand by roughly 7.5% next year,” said ABC Chief Economist Anirban Basu. “The segments that will experience the largest growth in construction spending in 2015 include power (e.g. natural-gas-related construction), lodging (leisure and business spending), office space (professional-services employment creation), and manufacturing (rebounding industrial production). The public sector will see far more sluggish growth in construction spending; however, this fits a multi-year pattern with private non-residential spending exceeding public non-residential spending by 28% in 2014, up from 15.6% in 2013.”

DevelopSpringfield Buys 77 Maple St.
SPRINGFIELD — The Springfield Preservation Trust (SPT) announced the sale of 77 Maple St. to DevelopSpringfield for $35,000. The property, built in 1832 as the Springfield Female Seminary, had fallen into a state of disrepair and near-collapse in 2009 when the trust intervened to save the property from demolition. “Today’s sale represents the completion of the trust’s important preservation work and the transfer of the property to a responsible owner who is doing great things next door at 83 Maple St.,” said Don Courtemanche, president of the Springfield Preservation Trust. “We believe having these properties together under single ownership will ultimately be in both properties’ best interests in terms of preservation and marketability.” Added Jay Minkarah, president and CEO of DevelopSpringfield, “we are thrilled to add this wonderful property to our portfolio. It makes so much sense for us to include the rehabilitation of this building in our plans for rehabilitation of the Ansel Phelps House at 83 Maple St.” Since purchasing the property, SPT has made significant structural repairs, including the critical rebuilding of a collapsed wall as well as foundation repairs, roof and trim repairs, and the repair and restoration of 24 of the building’s large, historic windows. The project has been the beneficiary of a great deal of public support, including contributions from the Springfield CDBG Program, the Massachusetts Historical Commission, the 1776 Foundation, MassMutual Financial, the Hampden Bank Foundation, Bob McCarroll, and a vast number of SPT members and friends through year-round SPT special events. “We are an all-volunteer organization and could not have saved this building without the support of the community and funders,” said Courtemanche. “This truly was a community effort.” In addition to the Ansel Phelps House, DevelopSpringfield also owns a former carriage house and row of garages on an abutting parcel and an adjacent vacant lot that will provide parking, access, and green space to support both buildings. For information on leasing opportunities, contact Minkarah at (413) 209-8808 or [email protected].

Leadership Pioneer Valley Launches Leadership 2.0
SPRINGFIELD — Leadership Pioneer Valley (LPV) is offering offering a new series of bite-sized training sessions beginning in January to enhance leadership skills and understanding of the region. The sessions are open to LPV alumni and other emerging and established leaders. LPV recognizes that leadership is a lifelong process, and the Leadership 2.0 series features six two- to three-hour training sessions on a variety of topics with the goal of deepening leadership skills, creating new and diverse connections, and making an impact on the region. The sessions are open to LPV alumni who want to continue their learning or others who are unable to be part of LPV’s 10-month program. The intent is to diversify Leadership Pioneer Valley’s offerings and create new opportunities. Workshop topics include “Effective Communications,” “Becoming a Superhero Board Member,” and a field experience to explore the Agawam area. The series sponsors include Sisters of Providence Health System/Mercy Hospital, Appleton Corp., the Beveridge Family Foundation, and the Community Foundation of Western Massachusetts.

Company Notebook Departments

Paragus Recognized as Model Employer
HADLEY — Paragus Strategic IT was recently honored with an Employer of Choice award by the Employers Assoc. of the NorthEast at the organization’s Employment Law and HR Practices Conference in Sturbridge. Paragus CEO Delcie Bean was also a featured speaker at the 21st Century Talent event focused on how top employers are changing today’s workforce. Winners of the Employer of Choice award are recognized for developing a culture of transforming and rewarding employee performance. Entrants are judged in categories including company culture, training and development, communication, recognition and reward, and work-life balance. Past winners include Maybury Material Handling, PeoplesBank, and Health New England. The 21st Century Talent conference was organized by Bank of America, Commonwealth Corp., and Grads of Life. Along with representatives from Harvard and Udacity, Bean was invited to speak about Paragus Strategic IT’s commitment to the next generation of workforce. With a 546% growth rate over six years, Paragus is the second-fastest-growing outsourced IT firm in New England. Most recently, Bean started Tech Foundry, a nonprofit education program designed to provide area high-school students with strong education and career training in technology.

Nuclea Biotechnologies Secures Design Patent
PITTSFIELD — Nuclea Biotechnologies Inc. announced that it has secured a new U.S. design patent for the design of its beam-dump assembly, a mechanical component that will be utilized in multiple diagnostic applications. The beam-dump assembly is used for the detection of low-abundance proteins within microfluidic-based environments. It identifies a change in biological samples by reading laser light. This detection instrument will be used for protein detection in Nuclea’s fatty-acid synthase (FAS), HER-2/neu, and CAIX diagnostic tests, with future potential use in additional diagnostic tests. The design patent is an important step for Nuclea as the company continues to expand its intellectual property surrounding its proprietary tests and methods. “This is another milestone for Nuclea in developing new diagnostic-based technology as it relates to the analysis of fluids in a variety of diseases,” said Patrick Muraca, the company’s president and CEO. Based in Pittsfield, Nuclea, with additional operations in Worcester and Cambridge, has developed and is commercializing unique diagnostic tests for colon, breast, leukemia, lung, and prostate cancer, as well as for diabetes and other metabolic syndromes. Nuclea also performs research leading to novel molecular oncology companion diagnostics for the pharmaceutical and biotechnology industries.

Dowd Agencies Merges Indian Orchard Offices
HOLYOKE — The Dowd Agencies, a leading insurance provider serving New England for more than 115 years, announced a merger of the firm’s two Indian Orchard-based offices. Moskal-Dowd, previously located at 20 Parker St., and Orchard-Dowd, previously located at 144 Main St., have officially merged and will now operate as the Indian Orchard-based location of the Dowd Agencies located at 485 Main St. The new, 2,500-square-foot office is officially open for business. Customers and the general public are invited to visit, and an open house is planned for the spring of 2015. “One centralized location for our Indian Orchard office will increase accessibility for our customers,” said John Dowd Jr., president and CEO of the Dowd Agencies. “The benefits of the new office include ample parking, a large conference room for meetings, and, most importantly, a larger staff to provide our customers a broader service offering from one location.” The Dowd Agencies will continue to be headquartered in Holyoke, which houses the firm’s human resources department and administrative staff.

Comcast Lends Support to New Agawam YMCA
SPRINGFIELD — In response to the recent opening of the Agawam YMCA Wellness & Program Family Center, the YMCA of Greater Springfield is announcing the donation of $10,000 from Comcast. The Agawam YMCA is the latest addition to the YMCA of Greater Springfield’s many locations, providing membership and program opportunities to the Agawam region. With support from Comcast in the way of public-service announcements and direct financial contributions, the Agawam YMCA is slated to impact more than 3,000 youth, teens, families, and seniors in Agawam and its surrounding communities. The YMCA of Greater Springfield serves 115,000 members and program participants in 14 cities and towns throughout the region. The Agawam YMCA includes a health and wellness center, sauna, group exercise space, café, technology center, and community meeting space. Naming opportunities for donors are still available. To learn more about the YMCA of Greater Springfield, contact Nikki Durham at [email protected] or visit www.springfieldy.org.

Departments People on the Move

Robert Ziomek

Robert Ziomek

The Affiliated Chambers of Commerce of Greater Springfield (ACCGS) have elected Robert Ziomek, director of major and planned gifts at Western New England University, to lead the organization’s Legislative Steering Committee. Ziomek was elected for a two-year term as chairman of the panel. “I am humbled to be chosen the chair of a group that is so committed to the success of the Greater Springfield business community,” said Ziomek. “The city of Springfield is going through an insurgence of new business development right now, and I’m confident this committee will continue to play a significant role in keeping our federal, state, and local officials focused on the issues that affect the Western Massachusetts business community.” The legislative steering committee identifies and researches issues of major concern to the business community, then recommends positions on them. The committee is also charged with educating members on these issues, soliciting member support, and encouraging elected officials to adopt the ACCGS’ positions. The committee has four subcommittees that perform in-depth research on specific issues: budget, workplace issues, healthcare, and education/workforce development. Ziomek is in his 10th year of service to the committee and previously served as the chairman of the subcommittee that studies workplace issues.
•••••
Darlene Libiszewski

Darlene Libiszewski

Junior Achievement of Western Mass. recently elected new officers and welcomed new members to its board of directors. JA’s 2014-15 officers include chair Darlene Libiszewski of Chicopee Savings Bank; co-vice chairs John Boudreau of Contractor’s Edge LLC and Michael Ginsberg of Insurance Industry Consulting Services; treasurer Nicole Denette of Savage Arms; and clerk Margaret LaMotte of Paragus Strategic IT. Rounding out the executive committee are former chairmen Al Kasper of Savage Arms and Phil Goncalves of Country Bank. Junior Achievement also announced the addition of William Sepaniak of Baystate Medical, Brendan Greeley of RJ Greeley, Tracey Alves-Lear of TD Bank, Christine Quiterio of Comcast, and Jon Feeney of Smith & Wesson.
•••••
Barry Waite

Barry Waite

Holyoke Medical Center announced that Barry Waite has been named corporate director of Human Resources. Waite, a native of Holyoke, served five years as corporate director of Human Resources for the Loomis Communities in South Hadley and seven years as regional director of Human Resources with HealthBridge Management in Concord. Previously, he served as director of Public Affairs and Strategic Communications for Baystate Health in Springfield, and as director of Communications and Marketing for Qualidigm in Middletown, Conn. “This is an exciting time for Holyoke Medical Center, as we bring a new vision and strategic plan into action. The people who work here every day, providing the excellent care that our community hospital is recognized for, are the reason I’m here,” said Waite. “In HR, we have a real impact on how that care is provided, whether the focus is on the morale of the workplace, employee benefits, or creating a healthier workplace environment for our employees — creating an environment where they can thrive and serve our patients to the best of their ability.” Waite attended Boston College and earned his master’s degree in health communications at Emerson College/Tufts University School of Medicine. Among Waite’s plans for HMC are to introduce a new employee-wellness program including an initiative for achieving a healthy work-life balance.
•••••
Catherine Turowsky

Catherine Turowsky

Farmington Bank announced the appointment of Catherine Turowsky as vice president of Cash Management Sales and Services Representative. Turowsky operates out of Farmington Bank’s Western Mass. Commercial Services Office, located at 138 Memorial Ave. in West Springfield. Turowsky, with more than 28 years of banking experience in Massachusetts, comes to Farmington Bank from People’s United Bank, where she served as senior vice president/market manager of cash management services. She is a member of the Treasury Management Assoc. of New England and the Assoc. for Financial Professionals. In September, Connecticut-based Farmington Bank announced its plans to enter Massachusetts with the establishment of the commercial services office now open in West Springfield and two de novo hub branches planned to open, subject to regulatory approval, in West Springfield and East Longmeadow in 2015.
•••••
Dawn Henry has been elected president of the 1,700-member Realtor Assoc. of Pioneer Valley. The election took place at the association’s annual membership meeting held last month at the Yankee Pedlar in Holyoke. Henry is a real-estate sales agent with Coldwell Banker Residential Brokerage in Longmeadow. As president, she will oversee the association’s activities and operations, including meetings of the board of directors, and act as a liaison to the association’s various committees. She is the official spokesperson of the association on issues related to the real-estate industry and the local housing market. The other 2015 officers and directors include Louis Mayo, president-elect; Richard Sawicki Jr., treasurer; Janise Fitzpatrick, secretary; and Patrick Nolan, immediate past president. Directors include Elias Acuna, Edward Alford, Kelly Bowman, Shawn Bowman, Suzi Buzzee, Susan Drumm, Susan Rheaume, and Russell Sabadosa. Organized in 1915, the Realtor Assoc. of Pioneer Valley is a professional trade organization serving Franklin, Hampden, and Hampshire counties.

Chamber Corners Departments

AFFILIATED CHAMBERS OF COMMERCE OF GREATER SPRINGFIELD
www.myonlinechamber.com
(413) 787-1555

• Jan. 7: ACCGS Business@Breakfast, 7:15-9 a.m., at Ludlow Country Club, One Tony Lema Drive, Ludlow. “Putting the PIONEER Back in Pioneer Valley” is the name of the program, to be led by Paul Silva, executive director of Valley Venture Mentors, and Natasha Clark, founder of LionessMagazine.com. Saluting: Dr. Mark Keroack, new CEO of Baystate Health, and Andrew Associates, celebrating its 30th anniversary. Cost: $20 for members ($25 at the door), $30 for general admission.

GREATER CHICOPEE CHAMBER OF COMMERCE
www.chicopeechamber.org
(413) 594-2101

• Dec. 17: December Salute Breakfast, 7:15-9 a.m., at the Castle of Knights, 1599 Memorial Dr. in Chicopee. Cost: $20 for members, $26 for non-members
• Dec. 18: Mornings with the Mayor, 8-9 a.m., at the MassMutual Learning & Conference Center, 350 Memorial Dr., Chicopee. Coffee and light breakfast refreshments will be served, while Mayor Richard Kos provides updates and news about what’s happening in Chicopee. The mayor invites chamber members to submit questions, concerns, or ideas for discussion by Dec. 16 to chamber President Eileen Drumm at [email protected]. This event is for Greater Chicopee Chamber members only and is free, but registration is required.

GREATER EASTHAMPTON CHAMBER OF COMMERCE
www.easthamptonchamber.org
(413) 527-9414

• Jan. 12: “Getting Down to Business about Business,” 8-9 a.m., hosted by Web-tactics Inc., 83 Main St., Easthampton. Mayor Karen Cadieux will be available for casual question-and-answer sessions. RSVP to the chamber at (413) 527-9414 by Jan. 1.
• Jan. 22: Chamber Annual Meeting and Awards Dinner, 5 p.m., hosted by Southampton Country Club. The event will feature presentation of Business of the Year awards and celebrate member milestones. For more information, contact the chamber at (413) 527-9414 or e-mail [email protected]
• Feb. 14: 2nd Annual Easthampton WinterFest — Fall in Love with Winter, starting at 11 a.m. The Nashawannuck Pond Steering Committee and Greater Easthampton Chamber of Commerce invite you to the WinterFest, a community-wide event that features family-friendly winter activities held throughout the day. They include an historical ice harvest on Nashawannuck Pond, horse-drawn wagon rides, snowshoeing, snow sculpture, a chili cook-off, a community bonfire, and much more. There will also be winter-themed indoor activities for all ages. Most events are free or by donation. A lineup of the day’s events will be posted on www.nashawannuckpond.org.

GREATER HOLYOKE CHAMBER OF COMMERCE
www.holycham.com
(413) 534-3376

• Dec. 17: Chamber After Hours, 5-7 p.m. Sponsored and hosted by the Delaney House in Holyoke. This business networking event includes a 50/50 raffle, door prizes, and money (scratch ticket) tree. Cost: $10 for members, $15 for the public. To sign up, call the chamber at (413) 534-3376 or visit holyokechamber.com.
• Jan. 8: Winners Circle 2015 Reception, 5-7 p.m., at the Yankee Pedlar, 1866 Northampton St., Holyoke. Sponsored by Ross Insurance. We invite you to attend this enjoyable event where we honor all of our local and state elected officials. Tickets are $27. To sign up, call the chamber at (413) 534-3376 or visit holyokechamber.com.
• Jan. 13: “How to Start and Maintain Your Business — Finding a Location,” 5:30-7:30 p.m., at the chamber office, 177 High St., Holyoke. Join us in this workshop series as members of the chamber teach members of the community the steps it takes to build a successful business. Cost: $20 per session or $175 for the series.

GREATER NORTHAMPTON CHAMBER OF COMMERCE
www.explorenorthampton.com
(413) 584-1900

• Dec. 10: Free Internet Marketing Seminar, 8:30-10:30 a.m., at the chamber office, 99 Pleasant St. Continental Breakfast will be served at 8 a.m. Admission is free. Topics include:
— How the world has gone mobile;
— The importance of responsive mobile sites;
— The power and accountability of search;
— The effectiveness of display, Facebook, and news feed ads; and
— Twitter, GooglePlus, and other social media.

• Dec. 15: New member orientation, 3-4 p.m., at the chamber office, 99 Pleasant St. This is the chance to tell us more about your business and how the chamber can best serve you. Meet other new members and learn how to make to the most of your chamber membership. Admission is free. RSVP to (413) 584-1900 or [email protected].
• Jan. 7: Arrive @ 5, 5-7 p.m., at McKenney Electric, 100 Northampton St., Holyoke. Sponsored by King & Cushman. Cost: $10 for chamber members.
• Jan. 27: New member orientation, 3-4 p.m., at the chamber office, 99 Pleasant St. This is the chance to tell us more about your business and how the chamber can best serve you. Meet other new members and learn how to make to the most of your chamber membership. Admission is free. RSVP to (413) 584-1900 or [email protected].

GREATER WESTFIELD CHAMBER OF COMMERCE
www.westfieldbiz.org
(413) 568-1618

• Dec. 19: Holiday Breakfast, 7:15-9 a.m., at Tekoa Country Club, 459 Russell Road, Westfield. Platinum sponsor: Westfield State University. Gold sponsor: Berkshire Bank. Silver sponsor: Easthampton Savings Bank. The guest speaker is Beth Cardillo, executive director of Armbrook Village, who will present “Westfield: A Dementia-friendly City.” The chamber will be collecting the following high-demand items for the Westfield Food Pantry: Pasta, pasta sauce, macaroni and cheese, canned fruits and vegetables, tuna, soup, rice, cereal, peanut butter, jelly, juice, coffee, and tea. A cash donation to the Westfield Food Pantry will also be accepted. Cost: $25 for members, $30 for non-members. For more information or to donate a raffle, contact Pam at the chamber office at (413) 568-1618.
• Jan. 5: January Mayor’s Coffee Hour, 8-9 a.m., at MoFroYo, Little River Plaza, 617 East Main St., Westfield. This event is free and open to the public. To register, call Pam at the chamber office at (413) 568-1618 or e-mail [email protected].
• Jan. 14: January After 5 Connection, 5-7 p.m., at the Arbors of Westfield, 40 Court St. Sponsored by Susan Allen Financial. Cost: $10 for members, $15 cash for non-members. Refreshments will be served. Bring your business cards and make connections. To register, call Pam at the chamber office at (413) 568-1618.

WEST OF THE RIVER CHAMBER OF COMMERCE
www.ourwrc.com
(413) 426-3880

• Jan. 15: Networking Lunch, noon to 1:30 p.m., at Lattitude, 1338 Memorial Ave., West Springfield. One must be a member or guest of a member to attend. Enjoy a sit-down lunch while social networking with fellow chamber members. Each attendee will get a chance to offer a brief sales pitch. The only cost to attend is the cost of your lunch. Attendees will order off the menu and pay separately the day of the event. Please note that we cannot invoice you for these events. For more information, contact the chamber office at (413) 426-3880 or e-mail [email protected]

YOUNG PROFESSIONAL SOCIETY OF GREATER SPRINGFIELD
www.springfieldyps.com

• Dec. 17: CEO Luncheon, 1:15 p.m., at Cambridge College, Tower Square, 1500 Main St., Springfield. The guest speaker will be Amy Scott of Wild Apple Design Group.
• Dec. 18: December Third Thursday, 5 p.m., at the Community Music School of Springfield, 127 State St., Springfield. CMSS is dedicated to inspiring people of all ages to begin or renew a lifelong journey into the joy of music and the arts, making this experience accessible and affordable to all people in our community. It offers instruction in classical, jazz, Latin, gospel, and other popular music styles to individuals and families of diverse backgrounds and cultures, ages, abilities, talents, and financial needs. During the event, tour the facility and listen to live music from the talented CMSS students. Parking is available in the CMSS lot on Stockbridge Street. Light refreshments and a cash bar will be provided by Elegant Affairs.

Agenda Departments

Affiliated Chambers’ Business@Breakfast
Jan. 7: The entrepreneurial spirit of the region will take center stage at the Affiliated Chambers of Commerce of Greater Springfield’s Business@Breakfast on Jan. 7, from 7:15 a.m. to 9 a.m. at Ludlow Country Club, One Tony Lema Dr., Ludlow. Paul Silva, executive director of Valley Venture Mentors (VVM), will discuss “Putting the PIONEER Back in Pioneer Valley.” He will be joined by Natasha Clark, founder of LionessMagazine.com, a Western Mass.-based, all-digital magazine for the female entrepreneur. VVM is a nonprofit based in Springfield that provides key support to the entrepreneurial ecosystem through its mentorship and accelerator programs. Silva is the manager of the River Valley Investors angel-investor network and co-founder of the Valley Venture Mentors entrepreneurship-mentoring program and All in Play, a company creating software that helps the blind socialize with their fully sighted friends and families as equals. He is the former president of the co-working space and incubator Click Workspace. The breakfast will also honor Dr. Mark Keroack on his new role as CEO of Baystate Health, and recognize Andrew Associates on its 30th anniversary in business. Reservations are $20 for ACCGS members in advance ($25 for members at the door) and $30 for general admission. Reservations are suggested and can be made online at www.myonlinechamber.com.

WNEU Mini-Law School
Feb. 10 to March 10: Western New England University School of Law will open its doors to the community with a five-week program focused on demystifying the law. Starting on Feb. 10, the Mini-Law School will be held on Tuesday evenings from 6 to 8 p.m. at the Blake Law Center, Room D, 1215 Wilbraham Road, Springfield. “Individuals interested in becoming better-informed and engaging in stimulating dialogue will find this program rewarding,” said Pat Newcombe, associate dean for Library and Information Resources. “No legal knowledge is necessary, just a curious mind.” Mini-Law School offers non-lawyers an understanding of legal topics that impact their lives. Each class is taught by School of Law faculty and moderated by the Hon. Kenneth Neiman, magistrate judge, U.S. District Court, District of Massachusetts. Blending theory and practice, classes will focus on family law, health law, constitutional law, and environmental law. They include:
• Feb. 10: “Welcome to Mini-Law School: An Inside View of Law School and the Courts,” presented by Neiman and School of Law Dean Eric Gouvin;
• Feb. 17: “Family Law: What Defines a Family?” presented by 
Professor of Law Jennifer Levi and Neiman;
• Feb. 24: “Health Law: End-of-Life Choices,” presented by 
Professor of Law Barbara Noah and Neiman;
• March 3: “Constitutional Law: Real Law or Just Another Kind of Politics?” presented by Professor of Law Bruce Miller and Neiman; and
• March 10: “Environmental Law: Legal Solutions to Pollution Challenges,” presented by 
Professor of Law Julie Steiner and Neiman.
“After five weeks, you won’t be a lawyer,” said Western New England University Associate Dean for Academic Affairs Beth Cohen, “but you will be able to better understand laws that have an effect on your life, and, unlike traditional law school, there are no tests or homework.” Tuition is $35 for all five sessions, or $10 for each individual session. The program is free of charge for any high-school, college, or graduate student with a valid student ID. To register by phone or for more information, call Newcombe at (413) 782-1616. Registration will continue through Jan. 19. Learn more at www.law.wne.edu/minilaw.

Difference Makers
March 19:
The sixth annual Difference Makers award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House. Details on the event will be published in upcoming issues of the magazine. Difference Makers is a program, launched in 2009, that recognizes groups and individuals that are, as the name suggests, making a difference in this region. The magazine’s editor and publishers are currently reviewing nominations, and this year’s class will be profiled in the Feb. 9 issue.

Origami-inspired Art Exhibit
Through April 26: “Origami Interpretations,” an exhibit of 25 vibrant paintings, sculptures, and prints by New York artist Gloria Garfinkel, will be on view at the George Walter Vincent Smith Art Museum through April 26. The works, produced in the late 20th century, feature bold color, energetic patterns, and abstract compositions inspired by Japanese designs and origami forms. The exhibit will also serve to complement the extensive collection of Japanese decorative art from the 18th and 19th centuries on view on the second floor of the museum, and masterpieces of Japanese arms and armor in the gallery at the south end of the building.

Court Dockets Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

HAMPDEN SUPERIOR COURT
A.J. Virgilio Construction v. Big Y Foods, Alteris Renewables, Inc. d/b/a RGS Energy, and Hudson Solar Corp.
Allegation: Breach of contract: $244,472.24
Filed: 10/16/14

Hanover Foods Corp. v. Hot Mama’s Food Acquisition Corp.
Allegation: Non-payment of goods sold and delivered: $134,386.30
Filed: 10/20/14

Premier Source Credit Union v. Berkley Regional Insurance Co.
Allegation: Breach of insurance contract: $63,000
Filed: 10/12/14

Ramona Benbow v. Medeiros Williams Inc., General Motors, LLC, and Drive USA 2
Allegation: Product liability causing injury: $5,091,185.28
Filed: 10/14/14

HAMPSHIRE SUPERIOR COURT
Amy Jennings and Walter Jennings v. Russell Realty Partnership and G&M Enterprise d/b/a Mr. Gutter
Allegation: Negligence in property maintenance causing personal injury: $52,412.85+
Filed: 9/29/14

Safety Insurance Co. a/s/o Mary Edith Granlund v. Cory Kibbe d/b/a Adirondack Heating and W.E. Donavan & Co. Inc.
Allegation: Property damage caused by release of fuel oil into home: $329,000
Filed: 10/31/14

NORTHAMPTON DISTRICT COURT
Weslee Sicard v. Wildwood Barbeque
Allegation: Gross negligence leading to smoke inhalation: $5,000
Filed: 10/29/14

PALMER DISTRICT COURT
Empire Distribution v. George Dubois d/b/a Turnpike Acres Stove Shop
Allegation: Non-payment for services and merchandise provided: $7,977.18
Filed: 10/10/14

Ronald Jansen v. Esis/Ace Insurance
Allegation: Failure to make fair, prompt, equitable offer to a demand for settlement: $4,493.97
Filed: 10/6/14

SPRINGFIELD DISTRICT COURT
Comcast Spotlight Inc. v. Michael Boden d/b/a Michael’s Motor Co.
Allegation: Non-payment of advertising services provided: $3,243.73
Filed: 10/1/14

Olivia Wilson v. Briarwood Three, LLC, Madison Square Realty Management, Clark HVAC Services, LLC, and Union Mutual of Vermont Cos.
Allegation: Negligence in property maintenance causing carbon-monoxide poisoning: $13,560.07
Filed: 11/3/14

Western Mass Electric Co. v. Maddox Realty, LLC
Allegation: Non-payment of electric services provided: $2,138.01
Filed: 10/7/14

WESTFIELD DISTRICT COURT
Capital One Bank v. Gerard Mongeau and Target Restoration
Allegation: Unpaid credit balance: $5,771.75
Filed: 8/29/14

Granite City Electric v. Southwick Electric Co. and Louis Berrelli Jr.
Allegation: Breach of contract and failure to pay: $7,902.17
Filed: 9/19/14