The following Business Certificates and Trade Names were issued or renewed during the month of June 2005.
All American Irrigation Systems
Beaver Camper Service
S.G. Exterior Image
The Style Cottage
Express Travel Multi-Services
Bourdeau & Sons Flooring
Citizens Investment Services
K & K Jewelers
Kim-D’s Nails & Tanning
Stellar Grounds Care
Jay’s Auto Repair
MD Beauty Salon & Supply
Premier Salons Inc.
Shell Food Mart
Varaday & Assoc.
River Valley Electric
Citizen’s Investment Services
JC Realty Consultants Inc.
Quality Care Nursing
JWC Home Improvement
B. Bliss Novelties
JD Publicity Studio
Adam’s Home Improvement
Applied Software Technologies
B.M.V. (Books, Music, Video Store)
Class A Graphics Inc.
John Bliss Painting
Khan Distribution Inc.
Law Office of Caroline M. Murray
Parish Cupboard Inc.
R & R Tax Services
Reliable Heating and Air Conditioning
Salsa Con Clase Dance Studio
Yulian Barber Shop
The Hamptons Salon
Lori K’s Kitchen
Northend Barber Shop
Westfield Yoga Center
Abramov, Margarita V
Alpiarca, Daniel R.
Amaker, Shirley A.
Arkoette, Nathaniel E
Ashton, Mary Ellen
Athas, Paul M.
Barre, Paul Isadore
Bascom, Barbara A.
Batista, Peggy S.
Belanger, Gerald Robert
Belliveau, Roger R.
Belz, Krzyszyof A.
Bethel, William D.
Bienvenue, Marc A.
Blakesley, Beatrice D.
Bonafini, Michael C.
Bostwick, Andrew L.
Botfield, Kristina E.
Brady, Thomas J.
Brawders, Robert F.
Brawsay, Jean E.
Briere, Maureen L
Brown, Frederick O.
Brown, James Waldron
Brown, Mindy Lee
Brzys, Kathleen M.
Burdick, Theresa A.
Caban, Sara Lee
Caloon, Amanda L.
Cappella, Suzanne M.
Carney, Joan Rita
Cattallinic, Debra M.
Cefaratti, Thomas Michael
Champigny, Andre G.
Charland, David Michael
Cheeks, Future M.
Christy, Maria Y.
Church, Todd J.
Clark, Roberta L.
Collins, Michael A.
Conner, Kathleen E.
Corley, Laura A.
Courtney, Shannon L.
Crabtree, Laura L.
Craig, Diane A.
Croak, Arthur W.
Cruz, Carmen R.
CS Industries, LLC
Daubitz, Richard C.
Davis, Darrell L.
Davis, Mia A.
Day, Lisa M.
DeCaro, Adele M.
DeFilippi, Kathryn I.
DeFilippi, William J.
DeGiso, Mark Steven
Delgado, Virgen M.
Delphia, Mary L.
Dempsey, Maureen M.
Devine, Gladys A.
Dietrich, Timothy W.
Digloria, Daniel J.
Doiron, Charlotte E.
Donahue, Beverly Jane
Dubuque, Linda L.
Durley, Sherryl V.
Emond, Theresa R.
Fecteau, Anthony J.
Felberbaum, Jeffrey M.
Feyrer, Edwin Charles
Filos, Elvira M.
Fontaine, Richard R.
Fontaine, Gary L.
Fredette, Catherine E.
Fredette, Therese A.
Frigon, Roger M.
Frykenberg, Kenneth R.
Fueston, James T.
Fullam, Donna M.
Garcia, Carlos R.
Gaston, Francisco J.
Gelinas, Roger A.
Gibeau, David J.
Gray, Emmaly J.
Grenier, Randall D.
Griffith, Shirley M
Grohs, Robbie D.
Hadley, Karen M.
Hancock, Justin P.
Hanks, Kenneth J.
Hatzipetro, Donald J.
Hayes, John Jacob
Heath, Barbara A.
Helems, Kristine M.
Hendee, Jeffrey Lynn
Hindle, Melissa A.
Hines, Carla Y.
Hines-Johnson, Lydia F.
Hoetzl, Eric K.
Insero, Domenick A.
Jacques, Bernard Andre
Jeremiah, Kelvin A.
Johnson, Charles E.
Johnson, Mitchell L.
Keeney, Susanne M.
Kibbie, Michael Angel
Koehler, David W.
Kusyk, Richard S.
Kwiecien, Mark Allan
LaCrosse, Norman D.
Lamica, Erica A.
Lammers, Bruce E.
LaPorte, Michael J.
Largay, Michael P.
LeBlanc, Debra Ann
Lesieur, Joyce M
Levreault, Alan J.
Long, Darek T.
Lopez, Jose R.
Luciano, Otaniel T.
Luxton, Melissa VanDiver
Malo, Jennifer M.
Manzi, Anthony J.
Marcano, Jesus M.
Marsh, Craig M.
Martin, Tammy A.
Martinez, Maria E.
Matarazzo, Robert Philip
Mazuch, Brenda B
McCarthy, Carolyn A.
McCarthy, Elizabeth A.
McKay, Kevin F.
McLain, Jeanne M.
McNeill, George W
Mead, Edward T.
Menard, Jeremy I.
Menard, Michael J.
Messier, Neal S.
Messier, Phillip John
Michaels, Dana M.
Miner, Cynthia M.
Minie, Albert George
Miranda, Maria M.
Montanez, Anita M.
Montcalm, James M
Moorehead, Monsita J.
Moran, Mark J.
Moreau, Angela Katherine
Morin, Tina M.
Morris, Laura Nicole
Murphy, Karen M.
Myers, Daniel Clayton
Myette, Carrie L.
Nason, Anita M.
Nason, Steven P.
Newman, Brenda Lee
Nichols, Bryan G.
Nicoli, David Donald
Nieves, Luz M.
Nihill, Robert J.
O’Connor, John L.
O’Donnell, Cynthia A
Ogilvie-Jeremiah, Alice N.
Padua, Aurea E.
Pafford, Jane C
Paige, Donald F.
Paquin, Edward Armand
Parker, Matthew J.
Pellegrino, Matthew A.
Perham, Bonnie A.
Perkins, Mary Anne
Perry, Jean A.
Person, William L.
Pham, Tin M.
Pirro, Steven M.
Popp, David C.
Poulin, Laurie A.
Pouliot, Gary L.
Pray, Luz M.
Quinones, Gloria E.
Raffa, Mark R.
Rainaud, Gary A.
Ramos, Carmen M
Reed, Therese F.
Remaily, Krista A.
Rivera, Edwin F.
Rivera, Marlenne J.
Robillard, Jr., Guy J.
Robinson, Darlene T.
Rodriguez, Elvis I.
Rosario, Maria D.C.
Rose, Caleb E.
Sanchez, Victor J.
Sandoval, Monique M.
Santiago, Crizaida L.
Santiago, Virgen D.
Santinello, Sharon E.
Sargent, Crystal L.
Scanlon, Robert M.
Seder, Joan A.
Smith, James S.
Sorcinelli, Robert R.
Sousa, William B.
Spear, David E
Squire, Dineen G.
Szumski, Deborah J.
Tallman, Daniel J
Taylor, William C.
Thomas, Beverley N.
Torres, Carmen Lydia
Torres, Hector J.
Troung, Lam V.
Trudeau, Charles A.
Uhlig, Timothy D.
Valentino, Santino U.
Van Der Woude, Robert D.
Van Slyke, Amanda C.
Venturini, Charlotte Cecile
Washington, John H.
West, Gerald B.
Whych, Brenton K.
Widmer, Debbi A.
Williams, Patricia C.
Winn, Kristin A.
Wood, Michael A
Woods, Patricia J.
Wruck, Jennifer M.
Young, Robert O.
Ziter, Michael F.
Zograph Corporation, Inc.
The MassMutual Center is nearing the end of a prolonged construction period and preparing to open its doors for business. The next five years will be focused on polishing and cultivating the center’s business model, and only time will tell how successful Springfield’s newest – and largest – attraction will be.
Jim Rooney, executive director of the Mass. Convention Center Authority (MCCA), says that convention centers are much like restaurants ‚ people often let someone else try out the menu first, and wait to hear the review.
"Does that mean disaster could occur? Yes," he confirmed. "It happens. Just like in a restaurant, one bad review could spread like wildfire."
So as the MassMutual Center readies to begin its first year in business, the MCCA, which oversees its operations, the city of Springfield, and other local entities are focused on doing everything possible to make sure the center’s opening is a raging success.
Sept. 30 will mark the official end of the center’s construction phase, as the faÁade of the Springfield Civic Center gradually gives way to a brand-new, expanded convention center. The changes have created a buzz in the city, anticipation has only grown, and hopes that the building will lead Springfield into a period of growth and prosperity have been firmly pinned on its new white walls.
However, the convention center’s long-term contributions to Springfield remain a matter of speculation. As Rooney’s restaurant comparison suggests, the end of construction merely ushers in the start of another set of important building years, during which the overall health of the region will be as important as the level of traffic flowing in and out of the center’s spacious new entryway.
Rooney said it will be at least five years before the center reaches a level of stability necessary to accurately gauge its success.
"First and foremost, we need to create a balance of strong bookings, strong management, and great publicity. If we don’t start in balance, we won’t finish in balance," he said. "So the next five years are our growth years, focused on letting people know we’re on the map."
That process, Rooney explained, will include creating a buzz about the center both regionally and nationally, achieving an exemplary level of quality service, and ensuring that the performance of the center’s management team and staff remains nationally competitive.
"That’s the first year," he said, noting that several firms have bid for the right to manage operations at the center, and one should be chosen by August. After that work is done, the center will move into an aggressive market-penetration phase with a specific business goal in mind: booking events for 65% of the year: 237 out of 365 days.
Bookings have been brisk for the center, which features several meeting and function rooms, banquet halls, a 40,000-square- foot exhibition hall, and the civic center’s original arena, refurbished with new seats, concession stands, and other amenities. The early reservations suggest that the convention center is indeed moving in a positive direction.
But Rooney cautioned against placing too much emphasis on the center’s ability to kick-start a turn-around in Springfield. He said that, for a city in a fiscal crisis, especially one steeped in controversy and with issues ranging from public corruption to the safety of its streets, there is no silver bullet.
"In and of itself, this convention center is not an economic revitalization plan," he said. "It’s a major contribution, no doubt about it, but there are other things involved in terms of righting this ship. The destination is sold as much as the building is sold."
And there are other concerns, among them the state of the convention industry itself (a recent report indicates that the sector is declining) and the impact of escalating competition from facilities in other area cities, including Hartford’s new Connecticut Convention Center.
There are also questions about the MassMutual Center’s impact on existing banquet and meeting facilities in the area, and whether the center will bring new business to the region or merely take a large share of the existing market.
But Rooney and others closely involved with the project are optimistic that the new convention center will be able to compete on a national level and bring new convention dollars to the area. They’ve taken the risks and the realities into account, and the MCCA, along with the Greater Springfield Convention and Visitors Bureau (GSCVB) and other local organizations have developed a plan that starts with promoting the region and new center as a package, and capitalizes on the building’s size, design, location, accessibility, and the innate desire of many to see the facility ‚ and the city ‚ succeed.
"It takes a lot more than one building to bring a city back to life," Rooney said. "It takes a strong cooperative, strategic effort, and that’s what we have in mind here."
The MassMutual center project was spawned, like many other projects across the country, by the boom enjoyed by the convention industry in the late ’90s. The health of the industry nationwide initially spurred Massachusetts and other states to evaluate their current convention facilities and make financial commitments for improvement.
Rooney said those commitments represent an economic strategy to cultivate convention business in the state, treating it as a primary economic driver.
"All over the country, people were trying to get into this game and get a piece of the pie," he said. "That included deciding what should happen in Boston, Worcester, and Springfield. Funding was made available in all three cases, and a substantial statewide strategic commitment was made to the convention industry."
But Springfield’s convention center project represents more than merely one part of the Commonwealth’s convention industry initiative; the city’s civic center, built in the early ’70s, was in dire need of a facelift even before the state took control of it. Rooney explained that at the same time state leaders made the decision to build new convention facilities, the Springfield Civic Center was falling on its hardest times.
"The civic center was in a serious state of disrepair," he said. "It was controlled by the city at that time, and the city was unable to keep up with what needed to be done."
So, in what Rooney termed a "friendly transaction," management of the property was transferred to the state.
He explained that $52 million was originally earmarked for the Springfield leg of the statewide convention facilities project, but that initially, the MCCA had envisioned a building that required about $80 to $90 million. The Legislature did appropriate more money, bringing the amount up to $66 million, but the convention center still needed to be re-evaluated to fit the budget.
"We set about managing our appetite for improvements and making some engineering tradeoffs ‚ essentially, we down-sized," said Rooney, adding that soon after those adjustments were made, a partnership was formed with MassMutual, which bought the naming rights for the center for $5 million.
"Ultimately, everything came together in 2002," he said. "MassMutual’s purchase of the naming rights brought the project’s budget up to $71 million, and we could work within that number, so the program was in balance."
He added that the downsizing of the MCCA’s initial plans for the center actually helped to underscore how its size could be an asset.
"Architecturally and functionally we are at the right scale for this marketplace," said Rooney. "For the kinds of regional and local events we should be competing for, it’s the right size ‚ we have the advantage of 40,000 square feet of exhibit space without the disadvantage buildings sometimes have when they’re too big. People know what size facility they want when they’re booking events, and they know what types of events fit well."
Mary Kay Wydra, president of the GSCVB, which is working under the auspices of the MCCA to market and sell the convention center, agreed that capitalizing on the center’s existing strengths is a key component of its business plan. But perhaps more important is promoting the entire region as a destination, not merely the location of a brand-new convention center.
"Different groups look for different types of locations," she said. "We’re perfect for a lot of different organizations, and we market directly to them. We’ve bumped up against Hartford a couple of times, but in general they’re looking for larger groups."
She added that an ideal booking is one that necessitates what she called "city-wides" ‚ the need for 500 to 800 hotel rooms or more per night, which requires that multiple hotels are involved and means in theory that a greater impact on area restaurants, stores, and attractions, would be created.
About a dozen events, including five of those citywides, have been booked for the center to date, beginning shortly after opening day, in November, and extending into 2008. These early bookings will account for 23,050 anticipated attendees, 14,000 new overnight hotel stays, and a projected direct spending impact of $3.8 million over the next three years. Wydra said several other bookings are currently pending, adding that the she’s confident the early interest is indicative of the level of success the building will have in years to come.
But that confidence hasn’t negated the need for creative marketing and promotion of the center in the increasingly competitive convention industry. Half of the events currently booked, for instance, were the result of a burgeoning program within the GSCVB called Pioneer Valley Pride, which asks local residents, businesses, and organizations to use their connections with regional and national groups to draw business to the MassMutual Center ‚ essentially, bringing new business home.
"As members of regional or national organizations, local residents can have a positive impact on the economic well-being of the region," said Wydra, adding that Pioneer Valley Pride is just one way that the GSCVB is working to promote the region and its new facility as a package. "A lot of bureaus have similar programs, and they are a great asset if you can make it happen. Since people have been watching this building as it goes up downtown, it’s definitely in the forefront of their minds. I think that’s going to help our program succeed."
Wydra agreed with Rooney that packaging the building along with the region is essential to the process of marketing and selling both, noting that the GSCVB sales staff members actually focus more on the region than the convention center itself when soliciting new convention business. A new logo and marketing plan have recently been put in place for the Pioneer Valley, for instance, and have become some of the primary selling tools for the convention center.
"The pitch is 80% the region and 20% the building at this point," she said. "We highlight easy access to the building, but also other attractions, first class accommodations, and plenty to do."
Russell Denver, president of the Affiliated Chambers of Commerce of Greater Springfield, said the chamber is also working to increase the visibility of the convention center by collaborating with other area chambers to get the word out and to create a cohesive ring of support around the center.
"We’ve coordinated with other chambers to make sure the building and the events within are well publicized," said Denver, adding that, in addition to the chambers’ involvement, every mayor in Hampden, Hampshire, and Franklin counties recently signed a letter promising cooperation and collaboration with the convention center, the MCCA, and the GSCVB. He said the action calls attention to the importance of the facility to the Western Mass. community.
"The impact of the building during construction is something that a lot of people overlook," he said. "It has been very positive ‚ a lot of people have been employed by this project, and the local confidence is already there.
"What the long-term impact will be, time will tell," he continued. "But there is a definite spin-off phenomenon expected. What it comes down to is that $71 million has been pumped into Springfield, and that’s outstanding."
Still, Denver, like Rooney, tempered his positive outlook with the knowledge that only after several years will the region know whether the convention center has become a player in the industry, and a boon for Western Mass.
"I have no lofty expectations," he said. "If you create goals and they’re not met, expectations get dampened pretty quickly. The center is just one more tool in the tool box for us."
A Study in Black and White
Rooney said the propensity toward guarded optimism is actually an appropriate response to the approaching start of the MassMutual Center era.
While he and others are hopeful that the center will bring much-needed dollars into Springfield and surrounding communities, the worst-case scenario has been considered: that tough competition will prove to be too high a hurdle, and the center will languish in a tepid sea of bookings, fighting for business not with other convention centers in the country, but instead with other local venues.
"This industry is very competitive," he said. "Any business we get will come at the expense of somebody else, somewhere."
But Rooney was quick to note that stiff competition, though real, is no reason to bow out of the game entirely. He acknowledged that the convention industry of the ’90s, which remained a strong growth sector well into 1999, has slowed in recent years. But he explained the change as proof of an industry that is maturing, not declining.
"Conventions were driven largely by the technology industry," he said. "It has slowed recently, and I’ll admit that demand leveled off. But that’s just American Economics 101; industries mature. This is an $80 billion industry ‚ a big industry. A lot of money is still being spent."
Rooney’s characterization of the convention industry came in response to a controversial study released in January by the Brookings Institution, a research and analysis organization in Washington, D.C. that focuses on economics and metropolitan policy, which questioned the validity of convention centers as economic drivers.
The report, Space Available: The Realities of Convention Centers as Economic Development Strategy, authored by Heywood Sanders, proposed that while convention business has long been an attractive option for struggling cities hoping to rejuvenate their streets with a steady stream of visitors spending money in hotels, restaurants, and stores, some trends in the industry suggest that the strategy is one that could backfire.
"The overall marketplace is declining in a manner that suggests that a recovery or turnaround is unlikely to yield much increased business for any given community, contrary to repeated ind
stry projections," Sanders wrote, citing advances in communications technology as one reason for decline. "Nonetheless, localities, sometimes with state assistance, have continued a type of arms race with competing cities to host these events, investing massive amounts of capital in new convention center construction and expansion of existing facilities."
Indeed, the MassMutual Center project fits such a description; it is one of 44 new or expanded convention centers currently in construction across the country. Meanwhile, it functions under the direction of the state, and will open for business shortly after nearby Hartford opens the doors of its new convention center, which dwarfs Springfield’s facility.
But Rooney was skeptical of some of the study’s findings.
"Sanders has taken some statistics and tried to create an impression of an industry that is dying," he said. "But there is one way to measure his success as devil’s advocate: there isn’t one convention center in America he’s been able to close yet.
"It’s foolish to suggest that because competition is fierce that we all take our bat and ball and go home," he continued. "Springfield can compete as much as anyone. It will be the execution of well-laid plans that will create new demand."
But in an increasingly competitive field, how real is the potential for in-fighting among the convention center and existing facilities in the area?
It’s a very real fear, said Rooney, and one that has been addressed.
"Our desire is for Greater Springfield to compete and to compete aggressively," Rooney explained. "Jockeying for position locally is a real possibility, but the convention center can’t do that and be competitive ‚ none of the venues in the area can, and it’s not our objective. What we do want is to add value to the region, and in five years, watch all of our boats rise. It comes back to managing Springfield as a destination ‚ it’s going to take a great deal of cooperative effort."
He added that as various meeting facilities compete for business, they also continuously hone their strengths and focus on the niches they best cater to, and that should stave off any major struggles for clients between the center and surrounding facilities such as the Basketball Hall of Fame, Eastern States Exposition Grounds, the Mullins Center in Amherst, and banquet facilities such as the Log Cabin in Holyoke.
Wayne McGarry, president of the Eastern States Exposition, shared Rooney’s positive outlook.
"We lost the Affiliated Chamber’s Market Show to the convention center already, but I certainly understand why," he said, citing the Chamber’s support of Springfield’s newest venture. "The long-term impact of the center remains to be seen, but as far as we are concerned, I’m sure we’ll remain competitive."
McGarry added that overall competition may be minimal because the two venues have different roles and serve different audiences.
"Their focus is conventions, ours is really trade shows because we have wide-open spaces and staging areas," he said. "That’s not to say that there may not be an event some day that we both want. But overall I don’t see us being too competitive with each other. One would have to be optimistic that the new facility will spark interest in the region overall ‚ anything that proves to be good for the overall economy is good for everybody."
And while no specific partnerships have been formalized between the convention center and other facilities in the area, McGarry didn’t rule that out.
"Who’s to say that at some point there might not be an opportunity we could enter into jointly?" he mused. "It’s not out of the realm of possibility."
Wydra agreed that partnerships are an area that could be examined in the future.
"A lot of people like to have their conventions and meetings all in the same place, but hold a dinner or a cocktail party off-site," she said. "Already, the Hall of Fame is generating a lot of interest for things like that. Dual interest is another way that promoting the entire region to add to the strength of the convention center comes into play."
Fear vs. Fortune
Wydra concluded that the GSCVB, MCCA, and others will continue to address and often allay others’ fears regarding the center’s future role in the region. But she said they don’t toss that sentiment around in their own circles.
"Fear doesn’t enter our vocabulary," she said. "Excitement does. This is a first-class property that we have to offer here."
One that they hope will receive a five-star review very soon.
Jaclyn Stevenson can be reached at[email protected]
The following building permits were issued during the month of June 2005.
Oak Ridge Golf Club
850 South Westfield Road
$35,000 — Install antennas
Amherst Realty Co.
36 Main St.
$10,000 — Remodel restaurant
97 Center St.
$65,000 — Addition
Holyoke River Inc.
920 Main St.
$20,700 — Renovate kitchen
45 Holyoke St.
$50,000 — Renovate interior
Pyramid Co. of Holyoke
50 Holyoke St.
$111,207 — Renovate Ben & Jerry’s
The College Church Inc.
58 Pomeroy Ter.
$13,900 — Strip and shingle roof
Cooley Dickinson Hospital Inc.
30 Locust St.
$2,000,000 – Construct 34,000-square-foot foundation and site utilities
Diane Welter & Alex Ghiselin
70 Masonic St., Unit G2
$20,500 — Convert residential garage to shop space
Laurel Ridge Realty Assoc.
312 Hatfield St.
$80,150 — New roof
Northampton Housing Auth.
155 West St.
$2,171,374 — Construct two-story building
Northampton Housing Auth.
155 West St.
$2,171,374 — Construct two-story building
Raps Real Estate
72 Masonic St.
$32,250 — Interior renovations
Roberts & Dallin Inc.
89 Main St.
$610,000 — Renovations
164 Green St. (Tyler House)
$110,000 — Remodel kitchen
196 Elm St.
$18,000 — Renovations
120 Bosworth St.
$30,000 — Renovate commercial building
JS Lane & Sons
1583 Prospect Lane
$50,000 — Add panel antenna
44 Van Deene Ave.
$483,755 — Construct bank
75 Bread St.
$550,000 — Second floor
The following business incorporations were recorded in Hampden and Hampshire counties, and are the latest available. They are listed by community.
P & P Construction Inc., 468 Springfield St., Agawam 01030. Paul Campagna, same. Veteran owned and operated construction corporation.
USCHA Inc., 6 University Dr., Suite 206-148, Amherst 01002. Mark Dennehy, 15 College View Heights, South Hadley 01075. College hockey development camp and tournament.
Jenne Group Inc., 16 Yale St., Chicopee 01020. Daniel R. Myers, same. To provide real estate services.
E T Simones Inc., 18 Lombard Ave., East Longmeadow 01028. Eric T. Smith, same. To own and operate restaurants.
Granby Golf Center Inc., 172 West State St., Granby 01033. Patrick T. Wright, 14 East St., Easthampton 01013. Golf range, miniature golf, etc.
Northeast General Contractors Inc., 40 Batchelor St., Granby. Patricia O’Flaherty, same. To deal in real estate.
Pleasant Brook Farm & Feed Inc., 84 Pleasant St., Granby. Roger D. Ilnicky, same. Sale of feed grain and related products.
KAC Sales of New England Inc., 62 Pondview Dr., Hampden 01036. Kathleen A. Charest, same. To sell police equipment.
New England Watershed Publications Inc., 8 Elm St., Hatfield 01038. Russell Powell, same. To deal in books, magazines, newspapers, etc.
Friends of the Massachusetts Memorial Cemetery at Agawam, Inc., 18 Center St., Holyoke 02040. Delfo Barabani, 98 Irene St., Chicopee 01013. (Nonprofit) To raise funds to build the memorial pathwalk, etc., for said cemetery.
Maritime Smarts Inc., 141 Lawnwood Ave., Longmeadow 01106. Stephen Larivee, same. Maritime education.
Cady Street Meat Market Inc., 2 Cady St., Ludlow 01056. Jose M. Matias, 38 Dinis Ave., Ludlow 01056. Butcher shop/grocery store.
KLR Transportation Inc., 53 Evergreen Circle, Ludlow 01056. Lisa A. Kalesnik, same. Trucking and transportation.
All About Flowers Inc., 10 Susan Dr., Southampton 01073. Jill M. Malo, same. Retail and wholesale sale of flowers.
Aquarius Plumbing & Heating Inc., 14 David St., Southampton 01073. Daniel J. Bishop, Sr., 18 Hathaway Road, Westhampton 01027. Plumbing and heating.
Con-Ash Development Corp., 141 Feeding Hills Road, Southwick 01077. Gerald A. Mongeau, same. To deal in real estate.
Murnell Inc., 237 Memorial Dr., Springfield 01101. Thomas Englert, 409 Montcalm St., Chicopee 01020. To manufacture and deal in cleaning products.
New Hope Community Health Clinic Inc., 915 Plumtree Road, Springfield 01119. Bev Premo, 555 Parker St., East Longmeadow 01095. (Nonprofit) To provide charitable, medical and educational services to those in need in Springfield, etc.
Northern Rail Services Inc., 25 Knollwood St., Springfield 01104. Jessica R. Mastromatteo, same. To repair railroad tracks.
Ohuhu Development Union Inc., 17 Lancaster St., Springfield 01118. Emmanuel Okonkwo, same. (Nonprofit) Classes for Igpo language, mathematics and sciences; economic development, health services, etc.
Springfield Fuel Inc., 100 Congress St., Springfield 01104. Mohamad H. Jabak, 6 Oak Meadow Lane, Methuen 01844. Gas station.
Springfield Tax Corp., 725 Sumner Ave., Springfield 01108. Jonathan Fein, same. Tax services.
Bright Spot Therapy Dogs Inc., 282 North Road, Westhampton 01027. Cynthia J. Hinckley, same. (Foreign corp; CT) To design and implement Therapy Dog Programs for needy persons including those in nursing homes, hospitals, etc.
RSM Services Inc., 8 East Colonial Road, Wilbraham 01095. John William Collins, III, same. Sales agency.
The following building permits were issued during the month of May 2005.
Amherst College Trustees
58 Woodside Ave.
$50,000 — Convert single family dwelling into two-family
Amherst Shopping Center Assoc.
175 University Dr. Big Y
$347,060 — Interior alterations
Jones Properties LTD Partnership
995 North Pleasant St., Bldg. 1
$80,000 — Repair fire damage
Falls Machine Screwing Co.
680 Meadow St.
$20,000 — Interior renovations
Rent A Center
185 Exchange St.
$15,000 — Interior renovations
45 Crane Ave.
$50,000 — Interior remodeling
Aquadro & Cerrati Inc.
$5,399,900 — Renovate school
625 Homestead Ave.
$138,000 — Addition
Pyramid Co. of Holyoke
50 Holyoke St.
$13,600 — Remodel store/Clinton Exchange
Pyramid Co. of Holyoke
50 Holyoke St.
$112,000 — Remodel store/Abercrombe & Fitch
City of Northampton
125 Locust St.
$120,000 — Construct storage shed
Cooley Dickinson Hospital Inc.
30 Locust St.
$434,000 — Renovate interior basement/ground floor
347 King St.
$54,675 — Relocate women’s room, renovate men’s room
Northampton Housing Authority
155 West St.
$2,171,374 — Construct two story, four-unit building
Northampton Nursing Home Inc.
737 Bridge Road
$220,000 — Install new roof
Pine Street Enterprises
221 Pine St.
$19,300 — New roof
32 Main St.
$111,000 — Renovations to building
Seven Bravo Two LLC
152 Cross Path Road
$70,000 — Upgrade sign structures
$2,270,000 — Renovate McConnell Hall
79 Elm St.
$378,000 — Renovate kitchen area
115 Elm St.
$11,770 — Combine two units
C’Jack Realty Assoc.
1073 Riverdale St.
$300,000 — Erect office building
Green Bear Properties
31-33 Sylvan St.
$175,000 — Renovate space
Mercer Island Realty
300 North Elm St.
$285,000 — Addition.
The following business incorporations were recorded in Hampden and Hampshire counties, and are the latest available. They are listed by community.
Mechanical Plastics Corp., 65 Moylan Lane, Agawam 01001. John M. Murphy, same. Plastics parts manufacturer.
MFK Enterprises Inc., 6 Sycamore Terrace, Agawam 01001. Max F. Kozynoski, same. Embalming and related services to funeral homes.
Amherst Rotary Good Works Fund Inc., 90 Gatehouse Road, Amherst 01002. Leslie Smith, 538 Market Hill Road, Amherst 01002. (Nonprofit) To solicit charitable donations to distribute to worthwhile community causes.
Education Without Borders Inc., Pratt Dormitory, Amherst College, Amherst 01002. Paige Fern, 202 South Dormitory, Amherst College, Amherst 01002. (Nonprofit). To advance education and literacy, improve the lives of children in developing countries.
One Northampton Street Enterprises Inc., 7 Pomeroy Lane, Amherst 01002. Valerie Hood, 28 Farmington Road, Amherst 01002. Purchase and management of a business.
Shelton Brothers Inc., 205 Ware Road, Belchertown 01007. Daniel Wesley Shelton, 5 Pointview Road, Ware 01082. Marketing.
RAD Insurance Holdings Inc.,73 Dunhamtown Palmer Road, Brimfield 01010. Maria N. Thomson, same. (Foreign corp; DE) Insurance agency holding company.
Chester Village Market Inc., 29 Albert St., Chicopee 01020. David H. Befford, same. To operate a convenience store.
Dmitriy’s New England Construction Inc., 108 Meadow St., Chicopee 01013. Dmitriy Salagornik, 15 New Ludlow Road, Apt. 27, Chicopee 01013. New construction and remodeling.
J.P. Precision Machine Co. Inc., 165 Front St., Chicopee 01028. Zbigniew Szwedo, 69 Crestwood St., Chicopee 01020. Machine manufacturing and design.
Sturbridge Inn Inc., 357 Burnett Road, Chicopee 01020. Kamlesh Patel, 738 Main St., South Portland, ME 04106. Dinesh Patel, 357 Burnett Road, Chicopee 01020, treasurer. To operate and manage real estate.
Swamishri Corp., 1782 Westover Road, Chicopee 01020. Kamlesh C. Patel, 11 Trotters Walk., West Springfield 01089. Convenience store.
W1KK Wireless Association Inc., One Broadcast Center, Chicopee 01013. Robert P. McCormick, 116 Swan Ave., Ludlow 01056. (Nonprofit) To maintain amateur radio facilities for emergency communications and public service, etc.
Criterium Events Inc., 64 Brynmawr Dr., East Longmeadow 01028. Peppino Maruca, 44 Harkness Ave., East Longmeadow 01028. To engage in the management and services of marketing events.
Powday Management Inc., 444A North Main St., East Longmeadow 01028. Gregory Z. Szyluk, II, 117 Oakwood Dr., Longmeadow 01106. To deal in real estate.
Quilts & Treasures Inc., 325 Elm St., East Longmeadow 01028. Mrs. Valerie V. Morton, same. Retail sales of sewing and craft materials.
45 Pine Street Associates Inc., 45 Pine St., Florence 01062. Virginia H. Hoener, same. To own and manage real estate, etc.
Kids Rule Playhouse Inc., 320 Riverside Dr., Florence 01602. Miadelia M. Marcus, same. Themed parties and supplies.
Tibetan Association of Western Massachusetts Inc.,
10 Matthew Dr., Florence 01062. Tashi Dolma, same. (Nonprofit) To preserve the rich cultural heritage of Tibet, practice the guidelines from the Tibetan government in exile headed by His Holiness The Dala Lama, etc.
Moore Money Inc., 191 Reagan Road, Granville 01034. Maryadele G. Moore, same. Lease of real estate.
River Hollow Golf Inc., 191 Reagan Road, Granville 01034. Scott A. Moore, same. To operate a golf driving range and miniature golf course.
Steel Structures Detailing Inc., 245 Russell St., Hadley 01035. Henry Lederman, 190 West Pomeroy Lane, Amherst 01002. Steel detailing.
J.T.’s Bakery and Caf» Inc., 514 Westfield Road, Holyoke 01040. John C. Taylor, 333 Nottingham St., Springfield 01104. Retail bakery and related sales.
Little Mountain Animal Hospital Inc.,
435 Northampton St., Holyoke 01040. Mark S. Restey, same. To operate a veterinary business.
Massachusetts Oncology Services, P.C., 5 Hospital Dr., Holyoke 01040. Daniel E. Dosoretz, M.D., 13221 Ponderosa Way, Fort Myers, FL. 33907; Corporate Service Co., 84 State St., Boston, registered agent. To provide professional radiation therapy services.
Bradford Builders Inc., 9 Harlo Clark Road, Huntington 01050. Bradford J. Moreau, same. Construction of buildings, etc.
DMG Promotions Inc., 250 Verge St., Suite 6 & 7, Indian Orchard 011151. Carmine Costantino, same. Distribution of gifts and novelties.
Environmental Technologies Inc., 545 West St., Suite C, Ludlow 01056. Ewa Lupa, 2 Blossom Lane, Belchertown 01007. General construction including lead abatement and mold remediation and treatment.
Norcross Restaurant Inc., The, 125 Main St., Monson 01057. Rita C. Belanger, 11 Advance St., Bondsville 01009. Restaurant, cafe and catering.
Prospect Lawncare Inc., 55 Reimers Road, Monson 01057. Christopher N. Russell, same. Lawncare and carpentry.
Extremes Inc., 73 Barrett St., #3103, Northampton 01060. Gulshan K. Arora, same. Software development and consulting, retail business.
McLain Fitness Inc.,141 Damon Road, Unit E, Northampton 01060. Laura McLain, 5 Lyman St., Easthampton 01027. Fitness center.
Pinecrest Acres Realty Corp., 35 Holyoke St., Northampton 01060. John Edwards, same. To develop and sell residential property at North Main St., Petersham, MA.
The Sandinista Barista Inc., 400 South St., Northampton 01060. Timothy J. Carey, same. To construct and operate one or more restaurants and food service establishments.
S.M.G. Camp Inc.,
140 Breckenridge St., Palmer 01069. Edward P.
Gadarowski, R.D. #1, Box 232, 106 Kenyon Hill Road, Cambridge, NY 12816. William Mullen, 140 Breckenridge St., Palmer 01069, secretary. (Nonprofit) To maintain a free camping facilities for Boy Scouts or Girl Scouts — in memory of Stephen M. Gadaroswki and his love of scouting and camping.
Dry Brook Development Inc., 14 Alvord St., South Hadley 01075. L. Philip Lizotte Jr., 390 Hadley St., South Hadley 01075. Real estate development.
KES Realty Corp., 33 Fairview St., South Hadley 01075. Patrick J. Spring, same. To deal in real estate.
Cobalt Financial Inc., 155 Maple St., Suite 402, Springfield 01105.
William B. Foster, same. (Foreign corp; DE) To deal in real estate
Evinshir Inc., 827 State St., Springfield 01109. Evins C. Brantley, 91 Dunmoreland St., Springfield 01109. To deal in restaurants, inns, taverns, cafes, etc.
Filco Vending Inc.,1111 Sumner Ave., Springfield 01118. Philip A.
Frogameni Jr., same. Sale and lease of vending machines.
Jerry’s Lawn Sprinklers Inc., 307 Gillette Ave., Springfield 01118.
Gerald E. Dansereau, same. To install and maintain lawn sprinklers, etc.
JP&B Concepts Inc., 1334 Liberty St., Springfield 01104. John P. Gent, 26 Ivan St., Springfield 01104. To operate restaurants.
Mass Bottle & Can Redemption Inc., 23 Morgan St., Springfield 01107. Dany Nguyen, 230 Senator St., Springfield 01129. Bottle and can redemption center.
Upper Hill Resident Council Inc., The, 215 Norfolk St., Springfield 01109. Adrienne C. Osborn, same. (Nonprofit) To enhance the quality of life in the Upper Hill community of Springfield.
A & G Transport Co., 241 E. Main St., Suite 253, Westfield 01085. Andrey Krasun, 126 Union St., A 8-15, Westfield 01085. Transportation.
All In One Shop Inc., 1144 Southampton Road, Westfield 01085. George Mathew Changathara, same. Convenience store sales.
Mass Consulting Services Inc., 6 Clinton Ave., Westfield 01085. John Turner, same. Geotechnical testing, consulting and construction monitoring.
Neighborhood Deli Inc., 2341 Boston Road, Wilbraham 01095. Ilyas Yanbul, 59 Cedar St., Ludlow 01056. Restaurant business.
Quinn’s Fine Jewelry Inc., 2040 Boston Road, Wilbraham 01095. Brian Alexander Quinn, 12 Kelly Lane, Hampden 01036. Retail jewelry store.
They say silence is golden. Not in this case.
Since the abrupt firing of MassMutual chairman, president, and CEO Robert O ’Connell earlier this month, and the subsequent termination of two high-ranking women executives, the company has provided virtually no information on what led to this stunning turn of events.
It has provided only minor hints, through use of the words ’conduct ’ when referring officially to O ’Connell ’s termination. The only reference to the other terminated officials, executive vice president Susan Alfano and senior vice president and co-general counsel Ann Lomelli, was the rather weak comment that the new president and CEO, Stuart Reese, has the right to pick his own people. Right!
Other clues as to the cause of the O ’Connell ’s firing could be garnished from E-mails sent to employees (and published by the local newspaper) that talked about the need for "transparency," "accountability," and a "meritocracy" at the company, and that these traits start at the top. We can assume, then, that these corporate qualities were missing during O ’Connell ’s tenure.
But we shouldn ’t have to make assumptions, and we should have more than vague hints. Why? Because when people don ’t have the answers they tend to come up with their own. Indeed, the information vacuum that has resulted from the company ’s tight-lipped approach has served only to feed an already hungry rumor mill. And this isn ’t good for the community, the company, its employees, and especially its customers who have entrusted their investments to the firm. They deserve better.
But there ’s another reason why MassMutual should be forthcoming: Because it is, after all, MassMutual. It is a Fortune 100 company and now the largest business in the Commonwealth and one of the 10 largest insurance companies in the country. But in the Pioneer Valley, MassMutual is the company that everyone looks to for stability, community involvement, and employment opportunities. We shudder to think of what Springfield and its inventory of office space would be like without the company.
The region deserves to know what ’s happening with this corporate pillar, and it certainly needs to now why three top-level executives were abruptly terminated, with one of them escorted from the premises by security.
To be fair, MassMutual doesn ’t legally have to tell us anything. It is a mutual insurance company, which means it is not publicly held. The business is accountable, strictly speaking, only to its owners — the millions of policy holders around the world. We believe there is a higher accountability, however — to the company ’s employees and to the community at large.
We are told that the company and its various subsidiaries are fiscally healthy and that these terminations will not impact its overall financial health. This is somewhat assuring, although lacking. Also comforting is the fact that the company ’s board looked beyond MassMutual ’s strong bottom-line performance and decreed that ethical conduct unbecoming a CEO would not be tolerated.
Indeed, by firing a popular and, by all accounts, effective CEO in the manner it did, MassMutual sent a strong message to its 4,000 employees about what it expects from everyone and what it won ’t accept from anyone ‚ although it won ’t explain what that is — at any rung of the ladder or salary level.
The importance of MassMutual to this region and the stunning nature of these terminations are reflected in the fact that, for days after the announcement, these events were all anyone could talk about.
Unfortunately, the talk was all about rumors and innuendo. In time (how much time, we don ’t know) the talk will stop and MassMutual — and this region in general — will get on with business. That might have happened sooner, and with more conviction, had the company been forthcoming about its actions and the conduct that led to them.
For now, though, people are left to merely say, ’what ’s going on at MassMutual? ’ Sadly, we don ’t know and the company isn ’t telling.