Home 2008 March (Page 2)
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Hampshire College Thrives by Letting Students Take Charge
Aaron Berman

Aaron Berman says Hampshire College requires students to take an active role in deciding the course of their education — and, in turn, their future.

“If we look back at the history of our country, the things we celebrate are outside the mainstream,” a graduate of Hampshire College said — a man who has a better feel for American history than most.

“Much of the world operated under a tyrannical model,” he continued, “but Americans said, ‘we will govern ourselves.’ So, too, Hampshire asked, at its founding, the difficult questions of how we might educate ourselves.”

The speaker was the noted filmmaker Ken Burns, one of Hampshire College’s earliest graduates, who has produced landmark documentaries on the Civil War, baseball, World War II, and American jazz, just to name a few subjects.

He began learning his craft at a college without majors, grades, or — at the time — a proven track record. Almost four decades later, it has the latter, as well as an impressive roster of graduates who have gone on to outside-the-box careers in such diverse fields as science, medicine, engineering, aeronautics, literature, music, and film.

Alas, if you prefer majors and graded papers, you still have to look elsewhere.

Hampshire College, a small campus located on Route 116 in Amherst, just north of Atkins Farms, was born of an idea. In 1958, the presidents of Amherst College, Mount Holyoke College, Smith College, and UMass Amherst appointed a committee to rethink the traditional practices of liberal arts education.

The committee’s report contained many of the ideas that became the foundation for Hampshire’s unique academic framework upon its opening in 1970 — among them, an emphasis on each student’s curiosity and independent motivation; close mentoring relationships with faculty; and broad, multi-disciplinary, often outside-the-classroom learning.

“In many ways, we’re an elite, liberal-arts college,” Hampshire’s president, Ralph Hexter, told BusinessWest. “In other ways, we’re like many businesses. The onus is on the students to be self-directed in their work. I often say we ask students to be the entrepreneurs of their own education.”

Hampshire College boasts several household names on its alumni roll, including Burns, movie actor Liev Schreiber (Scream, The Manchurian Candidate), and nonfiction author Jon Krakauer (Into the Wild, Into Thin Air).

But plenty of lesser-known names are doing important work outside the mainstream, like Justin Carven (class of ’00), who founded Greasecar Vegetable Fuel Systems, an Easthampton-based company that converts diesel engines to run on vegetable oil; Paul McCraven (’74), a banker who helps develop at-risk urban areas into economically thriving communities; and Roberta Uno (’75), who founded New WORLD Theater, an Amherst-based stage that produces and presents dramatic works by and for people of color.

Examples such as these, said Hexter, are not just careers, but answers to needs — the kinds of problems that students on this progressive-minded campus think about every day.

Not Enough

The Latin motto of Hampshire College — non satis scire — means, simply, ‘it is not enough to know,’ Hexter explained. “The implication is that we need to go beyond knowing to doing.” That means taking charge of one’s own education from the first week onward — in an academic framework so uncommon that it could give traditionalists an allergic reaction.

Students work toward a bachelor’s degree by completing three levels of study known as ‘divisions.’ The first, Division I, typically covers the first three semesters. During that time, students complete eight courses, including at least one from each of the school’s five interdisciplinary schools, and work with faculty advisers to develop a plan for the rest of their college career.

“Our goal in Division I is to expose students to a broad array of opportunities at the college,” said Aaron Berman, vice president and dean of faculty. “The courses we offer first-year students actually resemble junior-senior seminar courses, rather than ‘introduction-to-whatever’ courses. We want these courses to have an inquiry-based model of education.”

He used an example from his own teaching field, history. A typical Division I course, he said, won’t cover huge swaths of American or world history and solely require students to regurgitate other historians’ work. Instead, he will focus on a specific topic — World War II, for instance — and start to develop in students the writing tools and research skills needed to be their own historians.

“We throw a lot of different kinds of assignments at them,” he said. “For instance, early on in the course, I’ll ask them to go to one of the libraries in the Valley and look at two or three consecutive issues of any newspaper or magazine published during World War II. They can use anything they want — photos, ads, even comic strips — and based on that source and nothing else, I want them to tell me something about American society during that period.

“It requires them to do what historians do — look at primary sources, determine what they mean, and tell an audience what they mean,” Berman continued. “It gives them a sense that history is put together by real people, and I think it makes them better critics of what they hear and read.”

In Division II, which runs through junior year, students develop a plan of study for their concentration by developing, along with faculty sponsors, an individually tailored program of courses, independent work, and often internships and field studies. Many students go overseas at some point in this process, to places as far-flung as India, China, and Latin America.

“Division II requires students to be more active in their education,” said Berman. “They’re not just deciding a major; they have to be an agent in their own education, and they have to be able to explain it to others.” Students must file a contract for their study plan with their faculty advisers, and that contract may be revised over time as their interests evolve.

Senior year is Division III, during which students complete a major independent study project centered on a specific topic, question, or idea.

“People tell me that Hampshire College taught them to do what they had no idea how to do,” Hexter said. “It’s not just about lectures and passing a course. There are no off-the-shelf majors where you just choose one thing from column A and another from column B. Our students have to define their own learning goals, take the initiative, and put that forward to their advisers.”

In other words, he said, it’s a study model that gives graduates an edge in the career world, as they’ve done more than studied a subject — they’ve already accomplished something in their field.

Speak Your Peace

Berman said Hampshire College offers “something special” in its model, and in turn attracts an eclectic batch of students who are naturally open to new ideas.

“Our students tend to be inquisitive and creative — we tend to draw a lot of students interested in the arts — and they tend to have strong opinions,” he said. “One of the enjoyable things about working here is that the students challenge me. They don’t take your word for it. They’ll ask you hard questions; if you assert something and it doesn’t sound right to them, they’ll come back at you. They’re gutsy. I like that.”

Students across the Five College spectrum have a reputation for being more politically progressive than the typical collegian, but Berman said even minority opinions aren’t stifled. He cited one of his own courses, a study of the history of Israeli and Palestinian nationalism, which is typically a well-attended class filled with students who bring strong opinions into the room on day one.

“But the students are unbelievably respectful of each other,” he said. “I’m not saying they’ll agree in the end and hug and kiss, but they listen. I came into the course thinking there would be a lot of arguments, but it’s kind of hard to fight when you see the perspective from each side.”

That doesn’t surprise Hexter, who believes that allowing each student to have a strong voice only improves the conversation — and the college.

“I feel like the world, more than ever, needs a place where students can be completely unique,” he said. “There’s so much drive for uniformity today that, for me, this college is more important now than it was 35 years ago.

“Some people don’t see the point in putting so much effort into your own program,” he added, “but there are a host of students who want to know why they’re learning something and take responsibility for themselves. I’m always completely overwhelmed by what they accomplish.”

Hexter said he wants to see Hampshire College become more international — both attracting more foreign students and continuing to promote independent studies overseas. But he also sees a shift on the horizon that will impact all colleges and universities.

“I see us having more of a future orientation,” he said. “Education has traditionally been about mastering the past. But the liberal arts has reached a turning point. We don’t want to forget the past, and we want to learn as much as we can from it, but we need to be more future-oriented.

“There are so many challenges for us to solve,” he continued, “whether it’s environmental sustainability or learning to live with one another in a world that’s more diverse all the time because of the movement of people and information.”

In other words, to make the world a better place — and wait for future generations to hand out the grades.

Joseph Bednar can be reached at

[email protected]

Features
Domenic Sarno Wants to Change the Perception of a Beleaguered City
Domenic Sarno

Domenic Sarno’s goals for economic development in Springfield include the fostering of what he called a “new Armory.”

Domenic Sarno is certainly no stranger to the mayor’s office in Springfield.

Nearly two decades ago he served as an assistant to Mary Hurley when she occupied the corner office, and handled a wide variety of administrative and public relations-oriented duties. “I sat right out there,” he said, motioning with his hand to the outer office complex, as he sat where Hurley once did — the reward for pulling off what most (but not Sarno) would consider an upset in last fall’s contest against incumbent Charles Ryan.

His former and current desks are only about 30 feet and a wall apart, but there is of course a world of difference in terms of responsibility. “The buck stops with me, and I mean that,” said Sarno, who used that well-worn phrase despite the presence of the Finance Control Board, which, for all intents and purposes, is still running the city. And he used it for a reason.

Indeed, Sarno told BusinessWest that he views his triumph over Ryan, who was elected to two terms and served all but his first six months in the large shadow of the Control Board, as a mandate of sorts, or a call to action, despite the presence of the board, which will be in place for at least another year.

“While I was out talking to people last year, I sensed that people appreciated what Mayor Ryan did … many thought he was the right person at the right time,” said Sarno, referring to the early days of the Control Board. “But I also sensed that people were looking at the next horizon for Springfield, and looking for the attitude, the vision, and the drive to make things happen.”

Sarno will take what he called a “Springfield first” attitude with him as he goes to work on a laundry list of issues and problems, from public safety, which he has identified as priority one because of its influence on so many constituencies, including the business community, to economic stability — gaining an extension on the loan given to the city by the state is a top priority there — to the broad subject of economic development and his goal to create “a new Armory.”

By that he meant not only a new and large source of high-paying jobs — the Springfield Armory, which closed four decades ago, traditionally employed thousands, and about 14,000 at peak production during World War II — but also something that will provide the city with an identity, again, as the Armory did with the Springfield Rifle and a precision machining base that emerged from that complex.

Sarno says this new identity and job source may well come in the form of a blend of ‘green’ businesses, meaning those involved with renewable energy and other environmentally friendly pursuits, and the broad category known as ‘the arts.’

“When you look across the nation, the first sign of revitalization, or renaissance, in a downtrodden area has an artistic flair to it,” he said, noting that there is much involved with accomplishing this melding of ‘green’ and the arts, everything from funding to get startups off the ground, to an infrastructure and workforce that will enable them to grow. But he believes Springfield has the potential to put the pieces in place.

Meanwhile, as for the Control Board, Sarno, who served on that body as president of the City Council, says the transition back to self-governance in Springfield is already underway, starting with work on the fiscal 2008 budget, and his administration is focused on making that transition go as smoothly, but also as quickly, as possible.

“I want to get this city back to self-governance,” he said. “But in the meantime, I have an agenda I want to drive.”

In a wide-ranging interview, Sarno talked about why he wants to be mayor of Springfield, and why now. He called this a critical juncture for the city, a time when it can — if people work together toward common goals — regain fiscal autonomy, a sense of civic pride, and perhaps a new economic identity.

No Pane, No Gain

Sarno calls it the “broken-window strategy,” a philosophy of municipal management that he loosely attributes to former New York Mayor Rudy Gulianni.

“When you see a broken window, that’s usually the first sign of trouble,” he said, referring to an abandoned building and the further deterioration that can and usually does follow. “So when you see that broken window, you do something, you get on top of it; if you don’t, things are only going to get worse.”

There are many of those figurative broken windows in Springfield, he said, listing everything from public safety to education; poverty to jobless rates; troubled neighborhoods to the Springfield Falcons, the AHL franchise that needs some support, in the form of season ticket sales, if it’s going to remain in the City of Homes.

He plans to address them with the outlook of an optimist — at least as defined by Winston Churchill — who said such individuals see opportunity in every difficulty.

Sarno borrowed that line for his inauguration speech two months ago, at which time he said he is “energized by the numerous opportunities before us.”

At the top of that list, he said, is the chance to radically change the perception of Springfield — the one held by both its citizens and people across the Commonwealth and beyond — of a city long past its prime and in a hole from which it can’t recover.

“People say things like, ‘what do you expect? It’s Springfield,’” said Sarno. “I want to hear, ‘why not Springfield?’”

The new mayor acknowledges that changing current perception — or, more to the point, doing all that will be necessary to affect such a change — constitutes a very tall order.

He’ll approach it through his broken-window theory of the universe, an intense focus on quality-of-life issues, and, in general, work toward bringing back the far better times he remembers — “that was back when politicians were revered because they helped people and helped families” — while hanging around his father’s barber shop on Dickinson Street, which is still there, with the elder Sarno still cutting hair and dispensing advice.

Sarno told BusinessWest that his working-class upbringing — his mother opened and still operates a seamstress shop — helps him relate to the challenges facing many in the city, and also understand the importance of small businesses to families and neighborhoods. “They’re the backbone of any community.”

He also draws on his previous work experiences, most of which fall under the category of public service. In addition to his work for the Hurley administration, Sarno also worked in the office of Hampden County District Attorney William Bennett, and later as executive director of the South End Community Center.

While Sarno intends to wage his fight to revitalize Springfield on several fronts, he’ll put heavy emphasis on public safety, education, and economic development, which are all intertwined. And on the subject of crime, he plans what he called a “frontal assault.”

Flexing His Imagination

Such an initiative is needed, he said, because reducing crime and fear are prerequisites to successfully achieving other goals — everything from attracting new businesses to creating a stronger residential component in the city’s downtown.

“Let’s face it … perception plus attitude equals reality,” he told BusinessWest. “We can spend thousands, or even millions, of dollars marketing Springfield, but if you don’t have that grassroots feeling among residents that this city is clean, safe, and worth investing in, then we’re not going to get anywhere.”

The frontal assault on crime and public safety will take a number of forms, he continued, from the difficult work on the root causes of crime, including poverty and high dropout rates at city high schools, to a new focus by the Sarno administration of so-called quality-of-life issues.

This is a broad category that includes everything from barking dogs to zoning code violations; speeding cars on residential streets to derelect property, and it will fall under the auspices of something Sarno is calling the Quality of Life Flex Squad. It will involve both the mayor’s office, where aide Tom Walsh will head up activities, and the Police Department, which will respond when and if needed, said the mayor, adding that the word ‘flex’ is used to indicate that this unit will be working at all hours of the day. “Crime doesn’t happen only between 8 a.m. and 4 p.m.”

As for education, Sarno said the city’s first priority is a superintendent search that he hopes and expects will produce an individual who can “revolutionize the system.”

Both public safety and education have obvious connections to economic development, said Sarno, who noted that the city needs a safe environment and an attractive workforce to attract new businesses and retain current ones. But it also needs a spark or two to trigger job growth and a needed dose of vitality.

Which brings him back to ‘green’ development and the arts.

He told BusinessWest that there is certainly need worldwide for renewable energy sources, and the potential exists for Springfield and the Pioneer Valley to be a center for such ventures.

“The stars are aligned for growth of such businesses,” he said, referring to both need and a commitment from Gov. Deval Patrick and the Legislature to prime the pump. “Why can’t Springfield be a hub for ‘green’ companies?”

As for the arts, they could represent a way to breathe some life into the downtown area, he said, noting that artists can spark both residential and commercial growth. And, overall, they could contribute to an enhanced quality of life that might draw empty-nesters and Baby Boomers looking to downsize into Springfield’s downtown and properties like the complex of buildings in Court Square.

A request for qualifications was recently issued for the site, dominated by the long-vacant, six-story building at 13-31 Elm St., and several came in, including proposals to convert the property into market-rate housing or a boutique hotel.

The Elm Street complex is part of what Sarno called the “spine” of the city, referring to the stretch from the riverfront up State Street. There are signs of progress at several points, including the new federal courthouse, which, said the mayor, has potential to inspire other improvements and developments, and several possible sparks, including an expansion of basketball-themed development seen on the riverfront.

Referencing Cooperstown, N.Y., the Baseball Hall of Fame there, and the adjacent baseball diamonds that have been called the ‘Field of Dreams,’ Sarno said he envisions something similar in the City of Homes, with families and teams traveling here to play on courts and in tournaments near the Hall.

“We could have the Court of Dreams here,” he told BusinessWest. “That’s the kind of thing the city needs to bring people here and inject some pride in our community.”

First Things First

As he talked about his plans moving forward, Sarno mentioned some of things he doesn’t need.

‘Yes people’ are on that list — “I want constructive criticism, I want to hear the pros and cons; yes people just move on the next person,” he explained — as are studies, specifically those related to economic development. “We’ve had enough of those — now we need to get going.”

What he does need is a little optimism — well, more than a little — and a broad ‘Springfield-first’ focus that might help him make some inroads toward progress.

The buck might stop at his desk, he said, but the work to restore pride and stability to Springfield starts with everyone moving in the same direction.

George O’Brien can be reached at[email protected]

Opinion
The State Is Thinking Big on Energy

Thinking big is not something new to Massachusetts. It was a president from here who declared his goal in 1961 to put someone on the moon, and less than a decade later the country did. In the 1970s, the government wanted a communications network that would survive a nuclear attack, and in Cambridge the Internet was born. When the demand for computers spread to private business, Digital Equipment invented the minicomputer here in 1964. And today, the state is at the leading edge of the biotech revolution. The list of big ideas that have been realized here is long and dramatic.

Gov. Deval Patrick, who is often accused of being big-idea-happy, has touched the surface of an idea that could once again put us at the forefront of another technology revolution. The governor recently advanced a program that will provide incentives for the development and use of solar panels in this state and does so in a way that is economically feasible.

The idea is so good that it encouraged a local company, Evergreen Solar, to stay and manufacture its product in this state rather than take it to Germany, which was its original intention.

It’s funny how far a little government support can go to stimulate economic activity.

Now imagine what would happen if Massachusetts became a haven for any company that produced new energy-saving technology.

Susan Hockfield, the president of MIT, has taken a leadership role in addressing the energy issue and has met with political and industry leaders to look at what role research institutions can play in addressing these challenges.

MIT has the Center for Energy and Environmental Policy Research, which focuses exclusively on issues related to energy and environmental policy in order to support both government and industry in decision-making. MIT is also organizing the MIT Clean Energy Entrepreneurship Prize, which will give a $200,000 award for commercially viable energy ideas. MIT is a resource that no other state in America has and gives Massachusetts instant credibility on this subject.

But MIT cannot go it alone, and the opportunity before the state requires a full-court press from the governor’s office to create our equivalent of President Kennedy’s call to put a man on the moon.

If the governor’s office, with support from U.S. Sens. Edward Kennedy and John Kerry, spearheads a sweeping initiative that sets a two-decade goal of producing enough new energy-saving products and technologies from Massachusetts to free the country from its addiction to fossil fuel, the impact would be global. It would also energize the state’s economy, which ranks 49th in job creation.

Unlike the federal government, which is headed by a president from an oil-producing state, Massachusetts has no obvious conflicts of interest. Indeed, given the state’s climate, the need for creating economical solutions to the country’s energy problems is particularly acute.

To find the precedent for individual states creating de facto national policy, one need only to look at California, which has driven the automobile emission standards for the rest of the country. Massachusetts can do the same for other energy issues.

Though a combination of creative tax incentives, free utilization of surplus state land for energy-related manufacturing, streamlined approval processes, state grants, encouragement of university participation, commitments to purchase these new technologies for state use, incentives for Massachusetts residents to purchase home-grown technologies, rewards for products brought quickly to market, accelerated depreciation for venture investments, and incentives for technology companies to relocate to Massachusetts, the state could well become the nation’s center of energy technology. Massachusetts may also help change the world in the process.

Bruce A. Percelay is chairman of the Mount Vernon Co. This article first appeared in the Boston Globe.

Sections Supplements
Senior Citizens Grapple with the Challenges of Hearing Loss
Janice Walker

Janice Walker says that, despite the reluctance of some elderly people to address their auditory problems, treating hearing loss can have a significant impact on quality of life.

Imagine, Jeanne Coburn said, a man in his 70s, sitting with his doctor, answering routine medical questions.

“In this day of electronic medical records, the doctor is looking down at his laptop, and the patient can’t hear everything because the words aren’t traveling right toward him,” said Coburn, an audiologist with Baystate Rehabilitation Services. “To the doctor, that person might appear confused, or seem to have some dementia or cognitive decline, when in reality he can’t communicate because of hearing loss.”

That’s a scenario that gets played out every day. Research shows that, while hearing loss is common to the elderly — affecting one-quarter of those above age 65, half of those 75 and up, and 80% of those 85 and up, according to the Centers for Disease Control and Prevention — it typically takes 10 to 15 years for someone to seek help for the problem, usually at the behest of a family member who’s tired of repeating everything multiple times.

Clearly, there’s a stigma about hearing loss, particularly considering that its most common remedy, the hearing aid, is so visible to others. But as new equipment allows for more effective restoration of hearing than ever before, Coburn and others say, the years of denial simply aren’t worth the impact poor hearing can have on quality of life.

“Many elderly people are depressed about a variety of issues, yet they dismiss the importance of conversation,” said Janice Walker, an audiologist and manager of the Speech and Hearing Program at Holyoke Medical Center. “People say, ‘I don’t need to hear,’ ‘I hear everything I need to hear,’ or ‘it’s OK to put this on the back burner.’ But it does affect your life.”

In this issue, BusinessWest examines the causes of hearing loss in the elderly, why some older people feel anxious about admitting a problem, and how technology is working wonders for those who do get help.

Booming Problem

Out of 43 million Americans who have disabilities, said Walker, 28 million have hearing loss — that’s almost one in 10 people in the U.S.

“Hearing loss ranks up there with arthritis, high blood pressure, and heart disease as one of the most common physical problems in older people,” she noted. “It’s also hereditary; you might not always know it because it can skip a generation.”

Although hearing deterioration is a normal part of aging, other factors may come into play, Coburn said. Diabetes, heart disease, and poor circulation may all contribute to a loss of auditory faculties, while many of the medicines seniors take — thousands of them, in fact — list hearing loss as a possible side effect.

“In many, it’s not a common side effect,” she said, “but if a person is on five, six, seven medications, and three of them have a side effect of possible hearing loss or tinnitus, those medications can act synergistically and cause a greater problem than taking any one of them alone.”

Other factors in hearing loss affect the young and old equally, among them noise exposure and cancer treatments such as radiation and chemotherapy, Walker noted.

Yet, despite its prevalence, older people tend to be reluctant to get help. In some cases, the condition comes on so gradually that they don’t realize what they’re missing; Walker said people who get fitted for hearing aids often are surprised that they have to adjust to suddenly-audible background sounds like Velcro and paper crinkling. But often, seniors who want to remain active — a description that certainly fits the Baby Boom generation — perceive a stigma around hearing loss, despite its prevalence.

“Probably the number-one complaint I’ve heard from patients is that ‘my hearing aid makes me look old,’” Walker said. “I’ve had people 80 and 90 years old tell me that. Well, you are old, and you have to work with it and do the best you can.”

On the plus side, she said, hearing aids have gotten smaller — to the point, in fact, that some patients have trouble locating the batteries or cleaning it out.

One popular option, Coburn said, is what’s known as an ‘open-fit’ hearing aid, which employs a tiny, thin tube that doesn’t plug up the ear like older devices do, and is less noticeable than traditional, behind-the-ear models.

Because of its design, she said, it lets sound travel normally within the ear as well as electronically amplifying it. “And I’ve found that if Baby Boomers find something cosmetically appealing, they really embrace the technology.”

Pump Up the Volume

The stigma some associate with hearing loss can be dangerous, or at least a drain on quality of life. Although delaying being treated doesn’t worsen hearing in the long run, the years spent without a needed hearing aid can interfere with one’s understanding of a doctor’s advice, and even the ability to live independently and safely. “You’ve got to be aware of doorbells, cars approaching, furnaces going on and off — just being aware of your environment,” Walker said.

Even losing out on daily chit-chat, in part because of the frustration of family and friends, can contribute to feelings of isolation and depression, Coburn said. “People get tired of repeating themselves. If they have to tell you something three times to get their point across, they might not want to bother.”

For those willing to get help, hearing aids continue to improve in quality, she continued, citing as one example the concern users have about sound levels in a noisy environment, such as a party or a packed restaurant. Modern, digital hearing aids typically feature two different microphones: an omnidirectional one that picks up sound from all directions, and a second that picks up sound close by from the front and side, so that a conversation doesn’t get lost in surrounding din.

In addition, today’s hearing aids are also better able to monitor for ‘steady-state’ sounds, such as a running dishwasher or a car engine, Coburn explained. “When it hears a steady-state noise, it analyzes the pitch of the noise and decreases the sound of the noise, while enhancing the volume of speech.”

While the technology isn’t foolproof — a particularly loud neighboring table in a restaurant might pose a problem — it certainly makes the hearing aid ‘smarter’ than past-generation models.

Some new hearing aids even boast Bluetooth technology that interacts with wireless devices like cell phones. “Baby Boomers are loving this,” Coburn said.

Implantable hearing aids are also on the horizon, said Walker, as engineers work on ways to recharge their batteries externally, perhaps with a kind of magnet held up to the head. Cochlear implants, which bypass the damaged parts of the ear and directly stimulate the auditory nerve, are a current option for severely hearing-impaired people. But no therapy is going to totally restore hearing, she noted.

“People complain that hearing aids never make their hearing normal again,” she told BusinessWest. “That’s true, but they do make it better. And although any new technology is expensive, costs will come down over time.”

The costs of doing nothing, on the other hand, are often significant. That’s a message, audiologists say, that seniors should be hearing loud and clear.

Joseph Bednar can be reached at

[email protected]

Sections Supplements
Baystate, Mercy Look to Collaborate on Workforce-development Effort
Jean Jackson

Jean Jackson says the stability of the health care industry — after all, people will always need medical care — should be an attractive draw for people looking for a good career.

As two of the largest hospitals in the Pioneer Valley — and virtual neighbors on the north side of Springfield — Baystate Medical Center and Mercy Medical Centers make no secret of their rivalry.

And competition between the two entities is even more fierce at a time when medical facilities across the region — and the nation, for that matter — face employee shortages in a number of specialties.

Respiratory, physical, and occupational therapists. Radiology, nuclear medicine, and ultrasound technicians. Pharmacists and vascular technologists. The list goes on and on, and reads like a who’s who of the backbone of a hospital.

But that backbone is a little less sturdy these days, as administrators at the two hospitals can testify. All those positions, and many others, fall under the category of ‘allied health’ — a term used loosely to encompass most health care workers outside of doctors and nurses — and workers to fill them are in short supply.

“These are critical operations for a health care facility,” said Jean Jackson, vice president of workforce planning at Baystate. “But shortages exist in these areas. It has become a very complex problem” — one that affects all providers in the region.

“We compete with each other as health care organizations to recruit for the allied health positions, and we’re all struggling. There aren’t enough people for all of us,” she continued. “So together we need to find ways to leverage our resources and open these pipelines.”

That echoes the thoughts of state Sen. Gale Candaras (D-1st Dist.) at a recent Hot Topics in Philanthropy Breakfast at Bay Path College. She told a roomful of nonprofit leaders that redundancy in services in a given region is a difficult hurdle when competing for public funds.

“When legislators are confronted with three or four nonprofits who want to do the same thing, the natural response is, ‘get together, form a coalition, and speak to us with one voice,’” Candaras said.

Baystate and Mercy are essentially taking that approach in a grant application that would fund a workforce-development partnership between the two Springfield-based institutions and rivals for talented workers.

Specifically, they have applied for a $475,000 Workforce Competitiveness Trust Fund Planning Grant from the Commonwealth Corp., a quasi-public, workforce-development agency. The two hospitals would work with the Regional Employment Board of Hampden County on a two-year pilot program that would train 10 current hospital employees for higher-level positions, and another 45 people who want to begin careers in health care.

“The idea is to begin with this initial partnership, then widen it to include other Pioneer Valley hospitals,” said Kelly Aiken, a program director with the REB. “We need to develop a more regionalized plan for matching supply with demand. We want to look at the health care workforce in general and maximize the resources we have.”

Broad Scope

John McGlew, director of employment and employee relations for the Sisters of Providence Health System, of which Mercy is a part, said the shortage of qualified health care workers is not a problem that’s unique to any one hospital.

“It’s a regional problem,” he said, “and with the aging population, with the expanded life expectancies of people, we’re going to need more and more qualified health care workers. We need to find out how to prime the pump, how to get people into the pipeline who wouldn’t have been in the pipeline in the past.”

The program would employ the region’s two one-stop career centers, FutureWorks and Career Point, to find people who are motivated to pursue a health care career, as well as local colleges, including Springfield Technical Community College and Holyoke Community College, that offer degree and certificate tracks in health fields. The grant funds would help pay for the education, opening doors financially for people who might otherwise feel they can’t afford to make a career change.

“A lot of people think it would be great to go into health care, but they don’t know what that entails, or they think they have to know somebody — and they don’t know somebody,” Aiken said. “We need to make sure people have this exposure to the health care field.”

Participants in the grant program would be expected to work at Baystate or Mercy after receiving the needed training, but McGlew said the partnership, if successful, will benefit several constituencies, not just the hospitals.

He compared it to CAN DO, or Collaborating for the Advancement of Nurses: Developing Opportunities, another partnership between hospital employers, area schools, and the REB, launched last year to bring more nurses into the local pipeline while supporting the career advancement of current nurses.

“By establishing these work relationships with our colleagues in the region to come up with regional solutions to long-term employment issues, ultimately it serves the communities by creating more opportunities for employment and a higher standard of living — all the while putting more people at the bedside,” he told BusinessWest.

“I think this model is going to be the wave of the future, just as CAN DO is a multi-employer approach to the ongoing need for qualified nurses.”

Healthy Start

The REB program, assuming it’s even funded, isn’t a fix-all, of course. The partner hospitals continue their individual recruiting efforts to address a growing staffing problem in many specialties — often with decidedly outside-the-box programs.

Take the Baystate Springfield Educational Partnership, for instance, a series of programs aimed at children and teenagers that form a sort of pipeline to get local youth interested in medical careers — at their hometown institutions, no less — long before they get to college.

“We’re a large teaching organization, but there’s a lot of passion here because we’re all members of a community,” Jackson said. “It’s not like Boston where people work in the city and go home to the suburbs. My experience here is that people work and live in this community.”

As for Mercy, “we’re a mission-driven organization, and our mission is to be a transforming, healing presence in the communities we serve,” McGlew said. “Our advertising has been centered around why our employees work for us and why they like working for a mission-driven organization. It sets us apart from other hospitals.”

Which, in turn, makes coming together with a key rival even more impressive.

“We’re learning to work in a collaborative way between employers, educational institutions, community organizations, and the one-stop career centers,” McGlew said. “At some level, we have common goals and shared interests, but establishing a relationship of trust around these goals is not something you would have seen five years ago, or even one year ago.”

Aiken agreed. “What’s important about this program is that it’s being driven by employers,” she said. “They are saying, ‘we cannot solve this problem alone, but we need to work together to develop a pool of applicants, and make sure those coming through the pipeline have the training they need.’”

Jackson said Baystate boasts solid retention of employees and low turnover, so the main challenge is just getting people interested in joining the organization. And that often entails convincing people with skills gaps that education is plentiful throughout the region, which is why this potential grant is so important.

“These are lucrative jobs. That’s the upside,” she told BusinessWest, adding that they tend to be stable jobs, too. “Even in hard times, times of recession, people still need health care. So as an industry, we tend to be pretty resilient.”

Of course, a little teamwork never hurt.

Joseph Bednar can be reached at

[email protected]

Sections Supplements
‘Classroom’ Program Educates Children While Inspiring Tomorrow’s Workforce
Donald Goodroe

Donald Goodroe leads Springfield fifth-graders in an experiment at Bondi’s Island.

Launched in 2003, The World Is Our Classroom is a program that creates what are called ‘learning laboratories’ in area companies. These businesses provide different products and services — from wastewater treatment operations at Bondi’s Island to specialty paper converting at Holyoke’s Hazen Paper — but the lessons they impart on students have common themes and goals. In short, they involve science, technology — and possible career paths.

Donald Goodroe knows it will be a while, maybe nine or 10 years at the earliest, but he wouldn’t be surprised if someday, one of “these kids” came to him inquiring about job opportunities.

He used that term to reference the 24 students who were visiting the Springfield Regional Wastewater Treatment Facility at Bondi’s Island the day he spoke with BusinessWest. But in a larger sense, he was talking about the 16,000 or so young people from Springfield and Agawam who have partaken in the tour and accompanying learning exercises at the plant since 2003, or the start of an ambitious program called The World Is Our Classroom (WIOC).

As project manager for United Water, which was given a 20-year, $263 million contract to manage the Bondi’s Island facilities in 2000, Goodroe now oversees his company’s involvement in The World Is Our Classroom, the nonprofit initiative that emerged from United Water’s unique strategy for meeting a commitment made by the company to give back to the Greater Springfield community.

What the company created, in essence, was a learning laboratory, Goodroe explained, at which material being covered in the classroom can be reviewed and reinforced. This model has now been adapted at two other companies in the region, with perhaps more to come.

“It’s one of the things that excited me about coming here,” said Goodroe, who joined the Springfield operation in 2003, not long after WIOC was started. “The program provides value in many different ways, and it shows how businesses can make contributions to the community.”

Finding future employees wasn’t near the top of the stated list of goals for WIOC, Goodroe continued — although he acknowledged that interest in environmental science has been drying up recent years, and this is one way to spark some enthusiasm among young people — but it is one of the many positive aspects of an initiative that, according to executive director Nora Burke Patton, “puts a classroom within a company.”

And in so doing, it introduces students to the world of work, while they also learn how wastewater is treated; how paper is made, coated, and eventually formed into the cover of a Super Bowl program; and how aluminum is fabricated into baseboard heating elements, among other things — and not just by listening, but by doing.

Such learning-while-doing exercises will likely help students do better on their Mass. Comprehensive Assessment System (MCAS) tests, said Burke Patton, listing another of the many goals involving this program, which now involves three participating, or sponsoring, companies — United Water, Hazen Paper in Holyoke, and Mestek Inc. in Westfield, as well as the school systems in those cities, area colleges, and a host of sponsoring businesses.

And further expansion is being carefully considered, said Kevin Maynard, chairman of the WIOC Board of Directors. He told BusinessWest that several communities, including Chicopee, are being eyed, but the board will be careful to continue a pattern of controlled growth.

“The need is phenomenal out there, and our programs have been well-received by students and their teachers,” he said, “but we don’t want to grow too fast.”

In this issue, BusinessWest looks at WIOC, which is opening students’ eyes to the marvels of science and technology — and the intriguing world of work.

Liquid Assets

Maynard called The World Is Our Classroom a “sneaky educational program,” and quickly explained what he meant.

“Kids don’t realize just how much they’re learning as they go through their day at Bondi’s Island, for example,” he said, adding that lessons in matters ranging from pure science to organizational teamwork to quality control are often embedded in exercises — such as a dance choreographed to demonstrate how water molecules expand when heated — that are designed to be as much fun as they are educational. “They come out having learned something without knowing that they’ve learned it, which is a good way to teach.”

Burke Patton, Goodroe, and John Hazen, president of Hazen Paper, didn’t use the same terminology, but they essentially made the same point.

“Students are learning on a number of different levels,” said Hazen while waiting for a group of touring students to reach a classroom/lab area the company created, at considerable expense, out of old manufacturing space to accommodate the program. “They’re learning about science — how machines work and how paper is converted — but they’re also learning about the workplace and getting introduced to what could be career opportunities.”

Said Burke Patton, “we’re educating today’s children and inspiring tomorrow’s workforce. Students get a chance to spark the imagination and see what the future could hold.”

Goodroe, meanwhile, said the program provides what he called a framework for understanding and applying what is taught in the classroom, where most of the real learning takes place.

“Something is going to go in one ear and out the other unless you have some kind of framework that you can hold onto,” he explained. “This programs helps create that framework within a context that’s fun, which tends to make things memorable.”

All this this is precisely what United Water had in mind when it started contemplating ways to meet its obligation for community service back in 2000, said Goodroe, adding that the company, which manages plants across the country, traditionally adopts a high school or some similar venture as it undertakes education-oriented community outreach.

In Springfield, it desired to go much further, and involve students at a host of schools in ways that would help with the MCAS. “We didn’t want to reach just a few students … we wanted to reach all the students.”

This story starts in the summer of 2001, when 12 teachers from the Springfield school system met at Bondi’s Island with representatives from United Water and Springfield College to gauge the facility’s potential as a resource for teaching science, engineering, and technology — and found plenty.

What eventually emerged was that learning laboratory, or classroom within a company, first tested in a pilot program involving a few classes, said Goodroe, and a curriculum that is designed to expose students to real-life work experiences while also providing lessons that will help improve performance in science.

Students tour the expansive plant, starting with a scale model of the facility showing each component. During their five-hour stay, students learn about the physical, earth, and life sciences, specifically concepts such as the water cycle, properties and states of matter, and simple machines — as they relate to the theme of wastewater treatment.

They do this while watching and listening to lab-coat-wearing technicians, but also via games and a hands-on experiment in which they create what amounts to their own wastewater treatment facility with a host of possible filters, said Goodroe. In one game, students become ‘water molecules’ that move from one station (such as the atmosphere, rivers, glaciers, groundwater, plants, and animals) to another. If they become polluted, which they will if they come in contact with humans and animals, they must have that pollution removed (through a wastewater treatment plant) before returning to the water cycle.

This interactive exercise shows the importance of facilities like Bondi’s to the community, said Goodroe, adding that most students — not to mention their parents — don’t know what the facility does or how it does it. They mistakenly believe that it contributes to pollution rather than removes it.

Once the program at Bondi’s was firmly established and the business model for the initiative honed, a 501 C3 nonprofit group — The World Is Our Classroom — was formed, with Burke Patton, who owns a marketing/PR firm and has handled public relations work for United Water, named executive director.

Soon thereafter, the organization took the Bondi’s model and worked to take it to different companies and communities.

Pulp Nonfiction

“What we had was an entity with a critical mass behind it, an organization that could go out, get additional corporate sponsors, and expand on the concept,” said Goodroe, adding that this is what those who originally blueprinted the program thought could happen. “But it’s grown more than anyone could really have imagined.”

WIOC first expanded into Holyoke and Hazen Paper, in a development that John Hazen, who was approached by Burke Patton about the program in 2004, called beneficial for students, his company, its employees, and the city itself.

“I liked the idea of doing something in the community at a grassroots level,” said Hazen, who, like Burke Patton, attended E.N. White Elementary School in Holyoke. “We had an experience about a year before we were approached on this where a group of retirees came in for a tour. At first, I was a little cynical about it — it meant time out of the day and a disruption — but we did it, and I’m glad we did.

“What I noticed was that my employees got a lot of gratification from doing that tour, and really enjoyed talking about Hazen Paper and the products we make,” he continued. “That was a turning point for me from an education perspective; when I was approached about The World Is Our Classroom, I liked the concept because I thought my employees would embrace it, and it gave us a chance to do something for Holyoke.”

Many of the children who visit the plant live in that general neighborhood, by the canals, and some have relatives who work there, Hazen explained, but few if any have been inside and know what the company does and how its work touches their everyday lives.

The educational program at Hazen is similar to the one at Bondi’s in that aligns with the Mass. Science and Technology/ Engineering Curriculum Framework and focuses on helping students prepare for the MCAS test, while also exposing students to potential career paths. There are several at the company, said Hazen, ranging from machine operator to salesperson, and many of them opened some eyes, which might bode well years down the road.

“This is our future workforce,” he said, referring to the hundreds of classes that have gone through the plant. “Four years ago, when we started, it seemed like a very distant future workforce, but now, we’re perhaps only four or five years away from that first class of The World Is Our Classroom being ready to join the workplace; time really does fly.”

Hazen said the paper-making exercise, which caps a four-hour day at the company, provides important lessons in teamwork and critical thinking.

“You can’t miss a step,” he said, noting that there are several in the process. “That’s why people have to listen and then work together — and it’s great to see how well they do that.”

Some Cool Ideas

Don Pratt joked that the WIOC initiative at Mestek in Westfield has, at the very least, kept local pizza shops humming; pie is the lunch of choice for touring classes there and elsewhere within WIOC, and one of the highlights of the students’ day.

But there is much more on the menu in terms of fun and learning, said Pratt, director of the Reed Institute at Mestek, which provides technical training for not only installers of equipment made by the company, but also contractors, sales representatives, wholesalers, and even custodians. “We want all the players to understand exactly what they’re selling,” he explained. “Things are always changing, and we need to constantly update people.”

The institute, with its educational facilities, provides a perfect setting for WIOC, said Pratt, noting that, as a manufacturer and a company committed to the Greater Westfield community, Mestek seemed like a logical place for expansion of the program, and visits began in 2007.

As he talked with BusinessWest, Pratt was ramping up for this year’s slate of tours — one a day for 24 days starting late last month. The visits are designed to show how individual pieces of heating and cooling equipment, such as thermostats, work, and also how units are made, said Pratt, adding that there are many lessons involving the environment, as well.

The sum of the experience is greater than the traditional school field trip of decades ago, something that has become a vanishing breed with the MCAS tests and the need to teach to them, he said.

“We’re connecting their education to the real world,” he said of Mestek’s participation with WIOC. “Any time you show people, especially young people, how the pieces fit together in their own life, they take it to heart. It’s a little easier to learn math or science or whatever you’re doing if you can relate it to something that you’ve experienced.”

Maynard said that since it was launched, WIOC has practiced what he called “controlled expansion” — both geographically and with different age groups — and this policy will continue into the future. Indeed, while adding the communities of Westfield and Holyoke, the programs have been extended to include some high school students.

Chicopee is one possible point of expansion, he continued, adding that preliminary work is being done to scout and then meet with companies that will likely make suitable partners. The pattern followed to date is to start a new program and, while it is being honed and made financially stable (meaning the initiative in question isn’t losing money), begin work to launch another partnership.

“That’s what we’re going to continue to do,” said Maynard, adding that WIOC will also work to build upon its base of sponsoring businesses and organizations. This is a deep list that includes the state, which has awarded funding to help get individual programs started, as well as the Springfield Water and Sewer Commission, the Irene E. and George A. Davis Foundation, Eco/Springfield, a host of area banks, and companies large and small.

Wherever and however WIOC expands, it will endeavor to create programs that expand minds, stir the imagination, and, in the meantime, show how area companies produce the things people see every day.

“Kids who go through the Westfield program, for example, will never be able to walk by a thermostat again without saying, ‘I know how that works,’” said Maynard. “They take for granted that these things magically appear in their lives without realizing they go through a manufacturing process; when they see that, it’s very worthwhile.”

Down to a Science

After listening carefully to instructions for the exercise in simulated wastewater treatment at Bondi’s, one of the students asked the instructor, “are we going to get to wear one of those cool lab coats we saw?”

He was informed that they wouldn’t, some disappointing news quickly tempered by word that they would get to wear gloves — if they weren’t allergic to latex — and protective goggles.

This seemed to suffice, and the episode helped drive home the point about having fun while learning, which is the point of this program — that and giving Goodroe something to perhaps look forward to in about eight to 10 years.

George O’Brien can be reached at[email protected]

Departments

The following bankruptcy petitions were recently filed in U.S. Bankruptcy Court. Readers should confirm all information with the court.

Adomako, Albert
102 Winthrop St.
Chicopee, MA 01020
Chapter: 13
Filing Date: 01/07/08

Anthony, Shannon L.
39 Draper St.
Springfield, MA 01118
Chapter: 7
Filing Date: 01/10/08

Ardito, Christine E.
73 Barret St., Apt. 5152
Northampton, MA 01060
Chapter: 7
Filing Date: 01/04/08

Avery, Peter S.
Avery, Priscilla B.
a/k/a Haynsworth, Priscilla B.
263 Riverbend St.
Athol, MA 01331
Chapter: 13
Filing Date: 01/09/08

Brule, Albert J.
17 Riverside Dr.
Greenfield, MA 01301
Chapter: 7
Filing Date: 01/15/08

Canning, Dennis J.
50 Oak Dr.
Orange, MA 01364
Chapter: 13
Filing Date: 01/10/08

Carder, Jennifer
3 Editha Ave.
Agawam, MA 01001
Chapter: 7
Filing Date: 01/04/08

Conry, Bridget
20 Schuyler St.
Pittsfield, MA 01201
Chapter: 7
Filing Date: 01/11/08

Coons, Gregory A.
Coons, Amy B.
1 Wright Place
Wilbraham, MA 01095
Chapter: 7
Filing Date: 01/15/08

Cruz, Heriberto
20 Portland St.
Springfield, MA 01107
Chapter: 13
Filing Date: 01/15/08

Cuisine du Soleil, LLC,
Darmon, Veronica L.
25 Ice Pond Dr.
Northampton, MA 01062
Chapter: 7
Filing Date: 01/11/08

Cunningham, Lawrence E.
Cunningham, Kathleen J.
2 Pleasant Terr.
Ware, MA 01082
Chapter: 13
Filing Date: 01/07/08

Denault, Todd
54 Kane St.
Springfield, MA 01109
Chapter: 13
Filing Date: 01/15/08

Destromp, Clinton R.
65 Congress Ave.
Holyoke, MA 01040
Chapter: 13
Filing Date: 01/04/08

Dolat, Kathleen A.
85 North Main St.
Florence, MA 01062
Chapter: 7
Filing Date: 01/04/08

Doyle, Jason Desmond
160 Point Grove Road
Southwick, MA 01077
Chapter: 13
Filing Date: 01/10/08

Dvorchak, Thomas
Dvorchak, Debora A.
18 T Peck Road
Monson, MA 01057
Chapter: 7
Filing Date: 01/04/08

Finney, Mable
117 Almira Road
Springfield, MA 01119
Chapter: 13
Filing Date: 01/03/08

Fitzpatrick, Francis J.
87 Davis St.
Springfield, MA 01104
Chapter: 7
Filing Date: 01/10/08

Flores, Ramona
262 Carew St.
Springfield, MA 01104
Chapter: 13
Filing Date: 01/04/08

Glenn, Douglas
Glenn, Dale T.
45 View St.
Holyoke, MA 01040
Chapter: 7
Filing Date: 01/10/08

Graves, Shirley
40 Morin Dr.
Easthampton, MA 01027
Chapter: 7
Filing Date: 01/11/08

Griffith, Shirley M.
6 Roosevelt Terr.
Springfield, MA 01109
Chapter: 13
Filing Date: 01/04/08

Higgins, Ronald R.
324 Grogan Road
Barre, MA 01005
Chapter: 7
Filing Date: 01/07/08

Howland, Philip C.
Howland, Jennifer J.
77 Virginia St.
Springfield, MA 01108
Chapter: 7
Filing Date: 01/15/08

Hunter, Cynthia A.
57 Talcott Ave.
West Springfield, MA 01089
Chapter: 7
Filing Date: 01/09/08

Jasikiewicz, Joseph
666 Main St.
PO Box 209
Gilbertville, MA 01031
Chapter: 13
Filing Date: 01/11/08

Knowlton, Kathryn
37 Girard Ave.
Springfield, MA 01109
Chapter: 7
Filing Date: 01/15/08

 

Laurino, Thomas J.
185 Sargeant St.
Holyoke, MA 01040
Chapter: 13
Filing Date: 01/14/08

Lawrence, Robert J.
Lawrence, Charlotte L.
36 Queen St.
Holyoke, MA 01040
Chapter: 7
Filing Date: 01/10/08

Long, Donald E.
Long, Mary B.
171 Higher Brook Dr.
Ludlow, MA 01056
Chapter: 7
Filing Date: 01/11/08

Martel, Duane William
Martel, Donna Kathleen
a/k/a Simmoneau, Donna K.
1 Chester Ave.
Ware, MA 01082
Chapter: 7
Filing Date: 01/12/08

McDowell, Keven G.
60 Walter St.
Chicopee, MA 01013
Chapter: 7
Filing Date: 01/10/08

Mendez, Mildred
135 Meetinghouse Road
Chicopee, MA 01013
Chapter: 13
Filing Date: 01/07/08

Neurofeedback Foundation
Bachers, Alan G.
32 Elizabeth St.
Northampton, MA 01060
Chapter: 7
Filing Date: 01/11/08

Newman, Stuart E.
37 Poole Road
Belchertown, MA 01007
Chapter: 7
Filing Date: 01/04/08

Pesima, Desmond Joseph
418 Meadow St., Unit A8
Agawam, MA 01001
Chapter: 7
Filing Date: 01/14/08

Polanco, Tania C.
a/k/a Polanco-Zapata, Tania C.
99 Eastern Dr.
Chicopee, MA 01013
Chapter: 7
Filing Date: 01/04/08

Pomponio, Peter A.
73 Nassau Dr.
Springfield, MA 01129
Chapter: 13
Filing Date: 01/14/08

Popp, Charles Albert
296 West Franklin St.
Holyoke, MA 01040
Chapter: 13
Filing Date: 01/06/08

Prouty, Douglas Charles
12 Greenpoint Cir.
Chicopee, MA 01020
Chapter: 13
Filing Date: 01/11/08

Richter, Stuart D.
Antico, Nicole J.
a/k/a Richter, Nicole J.
113 Westwood Dr.
Westfield, MA 01085
Chapter: 7
Filing Date: 01/10/08

Ron’s Drill Service
Colby, Ronald G.
340 Cold Spring Ave.
West Springfield, MA 01089
Chapter: 7
Filing Date: 01/15/08

Salcedo, Angel L.
396-398 Page Blvd.
Springfield, MA 01104
Chapter: 13
Filing Date: 01/04/08

Salmond, Sherri A.
992 Riceville Road
Athol, MA 01331
Chapter: 7
Filing Date: 01/07/08

Scirocco, Giovanna
209 Shoemaker Lane
Agawam, MA 01001
Chapter: 7
Filing Date: 01/10/08

Stuckey, Geraldine
17 Benoit Circle
Chicopee, MA 01020
Chapter: 7
Filing Date: 01/15/08

Sullivan, Michael A.
Sullivan, Wendy J.
a/k/a Pluta, Wendy J.
25 O’Connell Road
Holyoke, MA 01040
Chapter: 7
Filing Date: 01/04/08

Talbot, Jean M.
132 Mayfair Ave.
Springfield, MA 01104
Chapter: 13
Filing Date: 01/04/08

Trudeau, Roger J.
485 South St., Apt. 304
Holyoke, MA 01040
Chapter: 7
Filing Date: 01/11/08

Vighi, Scot Christopher
Vighi, Bridget
20 Schuyler St.
Pittsfield, MA 01201
Chapter: 7
Filing Date: 01/11/08

Whitsette, Annette M.
92 Lorimer St.
Indian Orchard, MA 01151
Chapter: 7
Filing Date: 01/11/08

Wnorowski, Harriet A.
22 Elizabeth St.
Pittsfield, MA 01201
Chapter: 13
Filing Date: 01/12/08

Woodard, Daniel P.
214 Winchester Road
Northfield, MA 01360
Chapter: 13
Filing Date: 01/04/08

Departments

The following building permits were issued during the month of February 2008.

AGAWAM

Six Flags
1756 Main St.
$52,000 — Install automatic sprinkler system in Human Resource building

AMHERST

Amherst Associates Inc.
376-370 Northampton Road
$4,000 — Install new handrails and guards for exterior stairs

Amherst Associates Inc.
368-362 Northampton Road
$5,000 — Install new handrails and guards for exterior stairs

Amherst Associates Inc.
358-352 Northampton Road
$4,000 — Install new handrails and guards for exterior stairs

CHICOPEE

Chicopee Housing Authority
Stonina Dr.
$139,000 — Termite repair

George Whitehead
625 McKinstry Ave.
$35,000 — Install 33 replacement windows

Hawthorne Services Inc.
93 Main St.
$75,000 — Renovate meeting room, main room, and lodge room

Walgreen’s
1195 Granby Rd.
$1,200,000 — Construction of a new Walgreen’s store

EAST LONGMEADOW

East Longmeadow Center Village LLP
32 Center Square
$40,000 — Retail build out of Kate Gray

Henrod Holdings LLC
81 Maple St.
$91,000 – Remodel second floor and handicap ramp

Town of East Longmeadow/Verizon Wireless
Prospect Street Water Tower
$141,000 — Cell tower

GREENFIELD

Antonio Siano
392 Deerfield St.
$12,000 — Re-roof

HADLEY

220 Russell Street LLC
220 Russell Street
$317,000 — Create office space in existing building

 

Randall Roberts
47 Russell St.
$3,000 — Interior renovations

HOLYOKE

Holyoke Mall Company, L.P.
50 Holyoke St.
$622,000 — Remodel Burlington Coat store

Holyoke Mall Company, L.P.
50 Holyoke St.
$78,200 — Remodel Hallmark store

Holyoke Medical Center
575 Beech St.
$16,000 — Interior renovations for new machines

NORTHAMPTON

PowerTenInTwo LLC
21 Conz St.
$92,000 — 5,400-square-foot retail build out

PALMER

Presidential Realty Corporation
21 Wilbraham St.
$20,000 — Add office spaces and display area

SPRINGFIELD

3640 Main Street LLC
3640 Main St.
$692,000 — Create new medical offices in existing first floor

HDC Four LLC
575 St. James Ave.
$440,000 — Construct 4,000-square-foot convenience store

Springfield Holdings LLC
926 Worthington St.
$10,000 — Exterior repairs

Springfield Holdings LLC
895 Worthington St.
$15,000 — Exterior repairs

Yanbul Lokman
52 Pinevale St.
$5,000 — Replace walls & ceiling

WEST SPRINGFIELD

NPN Realty
425 Union St.
$10,000 — New roof

Departments

MMWEC, Evergreen Solar Announce Project

LUDLOW — The Mass. Municipal Wholesale Electric Company (MMWEC) recently announced it is working with Evergreen Solar Inc. to advance solar-power opportunities for customers of Massachusetts municipal utilities. MMWEC and Evergreen Solar are installing pilot photovoltaic (PV) systems on schools, municipal buildings, and other high-profile sites in communities served by municipal utilities. These installations will serve to promote renewable energy and as a visual statement of MMWEC’s commitment to solar power in conjunction with Gov. Deval Patrick’s “Commonwealth Solar” program. Additionally, MMWEC plans to work with Evergreen Solar to develop a municipal program that will provide incentives for municipal utility customers to purchase solar systems for both residential and commercial installations.

Berkshire Chamber Redesigns Web Site

PITTSFIELD — The Berkshire Chamber of Commerce has redesigned its Web site with a new site interface, enhanced navigation, and site map reorganization. The new site will also allow the Chamber to update important information including networking events, newsletters, event photo galleries, and up-to-date member business information. A searchable online directory of member businesses has also been enhanced through the implementation of new Web-based software created especially for membership organizations such as chambers of commerce. In addition, members will access an improved members-only subsection through a secure user name and password assigned by the chamber. The members-only area will allow users to update company and individual information, and post news releases and events to provide increased exposure for member businesses. The Web site also features event registration enhancements, allowing registrants to register other employees from their company through a few simple clicks. The new site is located at www.berkshirechamber.com

Baystate Tax Service Expands

AMHERST — Richard Holbrook of Baystate Tax Service has recently added offices in Bernardston and Amherst. Baystate Tax Service specializes in small-business and individual tax compliance, and also offers bookkeeping and payroll services in addition to consulting. Holbrook is a 20-year veteran of offering public accounting, tax compliance, and consulting services.

MassMutual Offers Elite Advisor Program

SPRINGFIELD — MassMutual’s Retirement Services Division is introducing a new Elite Advisor Program that recognizes loyal retirement-plan advisors who consistently strive to provide outstanding service to MassMutual retirement plans. Charter members of MassMutual’s new program who have already met the criteria will be notified of their qualification over the next several weeks. For more information, call MassMutual at (866) 444-2601.

Merrill Lynch Supports Falcons

SPRINGFIELD — Merrill Lynch has purchased a major season-ticket package to help the Springfield Falcons launch its season-ticket drive, according to Bruce Landon, Falcons president. Merrill Lynch has committed to 50 Falcons youth full-season ticket packages and 10 adult full-season ticket packages for the 2008-09 season. Landon noted that Merrill Lynch’s commitment to the team is the type of corporate involvement the Falcons need for its ticket drive to “get off on the right foot.” The ticket packages will be used as part of the Falcons Friends Program, an initiative that will provide local youth groups throughout the Pioneer Valley and northern Conn. with tickets to Falcons’ home games throughout the 2008-09 campaign. The goal of the Falcons’ current season-ticket-package campaign is 500 new packages by June 1. For more information on the program, call (413) 739-3344.

Have Computer Stress? Need a Massage?

NORTHAMPTON — From now through mid-summer, TechCavalry Inc. will be giving away free 30-minute massages to clients with the most stressful computer issues. During daily door-to-door services for both small businesses and the home user, TechCavalry technicians will be on the lookout for the most stressed-out clients who could benefit from a massage. TechCavalry has teamed up with Karen LeTourneau Massage to revitalize not only one’s technology but also one’s mental well-being. TechCavalry services include server installations, PC and Mac hardware and software installation, operating system upgrades, Internet set-up and assistance, security checks, networking, data cleaning, PC and Mac tune-ups, training, virus detection, digital camera set-up, accessory installation, printer troubleshooting, and childproofing. For more information, visit www.techcavalry.com or call (413) 586-7070.

Departments

The following Business Certificates and Trade Names were issued or renewed during the month of February 2008.

AGAWAM

Blimpie Sub & Salads
1325 Springfield St.
Alan Lowell

Chamberlin Construction
77 Maple St.
Todd J. Chamberlin

Dragon Conditioning
75 Christopher Lane
Phil McGeoghan

E.B. Specialty Chicken
385 Walnut St.
Edward P. Borgatti

Hampden Fence Supply Co.
80 Industrial Lane
Robert Wilmes

Mahoney Enterprises
9 North Westfield St.
David Mahoney

Modern Landscapes
250 Suffield St.
Jeffery Ogorzalek

R.C. Designers
60 Kellogg Ave.
Roland Cormier

The Milkman & Company
233 Main St.
Terril Mancuso

Richy’s Tree Service
4 Nicole Terr.
Richard B’Shara

RNK Auto Sales
28 Moylan Ave.
Gary Nardi

Spectrum Consulting
188 Mallard Circle
Duane Clauson

Untold Stories
129 South Park Terr.
Kenneth Elsner

CHICOPEE

Constable’s Office
6 Center St.
Scott D. Goodkowsky

Kelly Goodkowsky Massage Therapy
10 Center St.
Kelly Goodkowsky

Lulu
1889 Memorial Dr.
Loraine M. Lowling-Kwiat

New England Pellett LLC
50 George St.
Richard R. Carbonneau

EAST LONGMEADOW

Classic Pro
78 Parker St.
Mark Mushenko

Moriarty Dogtown
111 Pleasant St.
Kevin Michael Moriarty

The Pyncheon House
41 Hampden Road
John E. Thurner

York Boiler of Western Mass.
259 Chestnut St.
Glenn H. Fish

GREENFIELD

Country Hyundai Inc.
45 Courain Road
Roy Hebert

Eugene’s Elite Construction
403 Adams St.
Eugene Darmanchev

Nic Nac Shak
268 Federal St.
Laurie Croteau

Poet Seat Auto Appraisal
189 High St.
Brian Atherton

Western Mass Food Processing Center
324 Well St.
John Waite

HADLEY

CAV Motors
12 Russell St.
William Cavanaugh

TDK Plumbing & Heating
28 Lawrence Plain Road
Timothy Kicza

The Publishing Collaborative
269 Bay Road
James Bothwell

HOLYOKE

260 Easthampton Rd. Operation Co., LLC
260 Easthampton Road
Mark Partyka

Arts of Politics
4 Open Square Way
Maggie Bergen

Maranata Grocery Store
910 Dwight St.
Carlos M. Oviedo

Tony’s Shop
451 High St.
Virgin Lopez

Value Discount Inc.
369 High St.
Abdul Sattar

LUDLOW

9 to 5 Business Solutions
1 Swan Ave.
Carmina Fernandes

Biermann Plumbing & Heating
23 Oregon Road
Kevin J. Biermann

Larry’s Auto Body
340 West St.
Craig Gridley

Steve Santos Landscaping
16 Palmer St.
Stephen Santos

NORTHAMPTON

City Sports Grille
525 Pleasant St.
Bowl New England Inc.

 

Computronics
69 Drewson Dr.
Robert C. Staples

Delap Real Estate LLC
158 North King St.
Dennis J. Delap

J.W. Pottery
2 Conz St.
Jennifer J. Wiseman

Intended Action Life Coaching
66 West St.
Elizabeth Golden

Kommineni Art Glass
1 Bratton Court
Rajesh Kommineni

PALMER

Universal Construction
58 Olney Road
Patrick J. Cavanaugh

SOUTH HADLEY

Bella Vita Full Service Salon & Spa
491 Granby Road
Thomas Williams

SOUTHWICK

Spike’s Custom Design
280 College Highway
Larry Pelletier

SPRINGFIELD

2gb Entertainment
147 Leyfred Terr.
Jerome B. Riley

Black Diamond Transport
1801 Page Boulevard
Lewis A. Crapser

Daly Appraisal Services
40 Bangor St.
James M. Daly

Deliso Financial & Insurance
1537 Main St.
Jean Marie Deliso

Dieni Property Services
23 Chilson St.
Jason M. Dieni

Dogg Shop Music Spot
463 State St.
Harry Valentin

Executive K9
87 Hanson St.
Michael Kitchen

Gator Jazz Enterprises
63 Green Lane
Walter D. Woodgett

Gaudino’s
99 Union St.
Charles Pasquale

Global Ventures Inc.
56 Narragansett St.
Younes Bakr

Gonzalez Market
520-524 Chestnut St.
Pedro Gonzalez

Integral Services
272 Main St.
Frederick Maravanyika

Jackson & Mayers Investment
53 Thompson St.
Karla Lynn Jackson

Joseph Realty
90 Allen St.
Stanley Joseph

Kara
1500 Main St.
Diane Evans

Kennedy Construction
110 Mary Coburn Road
Thomas X. Kennedy

Le Sparkle Cleaning Services
53B Lawndale St.
Sandra Barnett

WESTFIELD

Brazee Finance
135 North Elm St.
Joyce Brazee

Chad’s Oasis
12 School St.
Kristen Rigg

CollegePrepExpress
38 Thomas St.
Michael Youmans Ph.D

Michael Mottola Electric
15 Western Circle
Michael Mottola

Stop & Go
35 Mill St.
Nuzhat Aziz

Quick Food
358 Southwick Road
Tehseen Begum

WEST SPRINGFIELD

Corner Pantry
723 Main St.
Iqbal Murtaza

Gooseberry Skin Care
448 Gooseberry Road
Debra Jean Cunningham

Homestead Improvement Service
58 Homestead Ave.
John Sherman

Letlong Labor Service
455 Union St.
Hong V. Tram

Ready Motors
2405 Westfield Road
Victor Meyko

Rocky’s West Side Wheel and Frame
44 Mulberry St.
Ewect Inc.

Western Mass Property Management
208 Labelle St.
Leonard Cowles

Departments

Celebrating Black History

On Feb. 23, Springfield Technical Community College hosted a Black History Month lecture series that featured Dr. Touissant King Hill, above, a cousin of Dr. Martin Luther King Jr., who spoke on behalf of the King family; Dr. Julius Garvey.

Above, youngest son of Marcus M. Garvey, considered the father of contemporary Black Nationalism, who spoke about his father’s legacy;

And Roger Steffens, biographer of Bob Marley (seen on the screen behind him), who showed archival film footage of the late singer. The 4th annual Black History Month lecture series was sponsored by WTCC-FM, the STCC Diversity Council, and Roots and Branches, a subsidiary of Lindsay Entertainment Network.


Sim-ply Generous

MassMutual recently made a $150,000 donation to Springfield Technical Community College’s School of Health and Patient Simulation. Above, the donation will allow STCC to create a high-level surgical simulation suite through renovations, upgrades, and new equipment purchases. Trish Robinson, senior vice president and head of Government Relations at MassMutual, delivers a symbolic check to STCC President Ira Rubenzahl. Students, from left to right, are: Saraya Markham-Warren, Cherie Rodriguez, Tasheen Khan, Franklin Eboso, Edyth Mello, Kristen Beiermeister, Kalie Cadieux, Robin Desrusseaux, Derrick Donahue, Crystal Branton, Mandi Babcock, Betsy Wassmann, and Gary Myler.


Taking Action

More than 2,000 nurses from around the world attended the 39th Biennial Convention of Sigma Theta Tau International, Honor Society for Nurses, in Baltimore recently. The theme was Vision to Action: Global Health through Collaborations. Nurses from 33 countries presented 850 presentations describing research and projects designed to improve worldwide health care by advancing nursing science, practice, education, administration, and policy development. The local Beta Zeta at Large Chapter received the seventh Chapter Key Award, which honors chapters that excel in chapter-related activities, such as membership recruitment and retention, publicity and programming, and professional and leadership development. Pictured here from left to right are: front, Meghan Midghall, Joyce Thielan, Kathleen Scoble, and Sheila Rucki; back, Brian Bracci, Gail Bean, Micheline Asselin, Donna Zucker, Jean Walachy, Deb Dickson, and Karen Rousseau.

Opinion

This is not your father’s — or your mother’s — field trip. Not by a long shot.

It might start and end the same way as that visit to Mystic Seaport or the Boston Science Museum back in the ’60s or ’70s did — with a bus ride — but that may be the only thing a day spent as a participant in programs staged by The World Is Our Classroom has in common with those stops from a generation ago.

The WIOC program, now in its sixth year, places a classroom, as well as a working laboratory, in a company, and in so doing, it opens students’ eyes to much more than an exhibit on dinosaurs or a whaling vessel. It provides learning-while-doing lessons in science and technology, while also exposing young people to the world of work and possible career opportunities.

Thus, they present win-win-win (we need a lot of ‘wins’ here) scenarios for this region’s business community and individual companies. In short, this is a unique and special program that we can hope can be expanded to include students in more area communities, especially those with lower-income populations that need exposure to career opportunities and perhaps some inspiration to aspire to such careers.

Overall, WIOC shows that the business community can play a key role in strengthening our region’s cities and towns by helping to educate young people and, in the process, create a larger, better workforce.

The World Is Our Classroom was created in large part out of need. United Water, which manages water- and wastewater-treatment systems across the country, was mandated to provide some form of educational community outreach as a condition of a 20-year, $263 million contract it was awarded in 2000 to manage the Springfield Regional Wastewater Treatment Facility at Bondi’s Island.

The company’s answer was to go beyond the ‘adopt-a-high-school’ strategy it had taken elsewhere, and instead implement a program that would take thousands of young people through the plant each year, providing valuable lessons carefully designed to help with performance on the MCAS exams along the way.

Taking a good idea and making it even better, the company created a nonprofit group, The World Is Our Classroom, to expand on the concept and take it to more companies and communities. In recent years, Hazen Paper Company in Holyoke and Mestek Inc. in Westfield have signed on as participating companies.

Each business, working in concert with WIOC instructors and officials at area colleges, including Springfield College, Holyoke Community College, and Springfield Technical Community College, has crafted its own ‘curriculum’ to engage and educate young people and then test them on what they’ve learned.

The lessons come in many forms and on a number of levels, touching on everything from simple machinery to natural processes like evaporation to the value of teamwork in problem-solving and reaching shared goals. The programs are designed mostly for fifth-graders, but some are tailored for high-school students.

Both constituencies learn about much more than why and how wastewater is treated at Bondi’s. They also learn about the world of work and gain exposure to job opportunities they might not have thought existed here — opportunities in manufacturing, but also in management, engineering, design, and quality control.

These are important lessons to impart at a time when companies in many sectors are struggling to find enough qualified talent and when the so-called brain drain has reached the status of a serious economic-development challenge.

A trip to Hazen and an exercise in making paper is not going to change a young person’s life. It’s also not going to solve that company’s workforce issues for the year 2020. But it will get a child thinking — about the planet and about possibilities.

These are good things that we hope can inspire this region’s business community to step up and do things that can make a difference — things like putting a classroom in a company.