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SPRINGFIELD — The Friends of the Springfield Library invite you to join them in celebrating National Library Week and Springfield’s first Poet Laureate, Maria Luisa Arroyo, on Friday, April 17 from 5:30 to 8:30 p.m. at the Central Library Rotunda, 220 State St., Springfield. Come check out the historic rotunda in a poetic atmosphere with hors d’oeuvres, drinks, mingling with friends, and a mix of musical selections by Joel Meginsky.

The Friends of the Springfield Library is a nonprofit organization dedicated to supporting the work of the Springfield City Library. The group works to promote awareness of library resources, raise funds for special programming, and advocate on behalf of library interests.

Free parking is available in the lot directly across from the Central Library, as well as the museum lot on Edwards Street. Tickets are $35 per person, and are available at all library branches. All proceeds will benefit the Friends of the Springfield Library. Payment can be made with cash or a personal check. You can also purchase tickets and find more information at www.springfieldlibrary.org/library.

Daily News

HARTFORD, Conn. — Whittlesey & Hadley, P.C., one of the area’s largest independent accounting, audit, tax, and business-advisory firms, ranks ninth in the 2015 Accounting Today annual survey of regional leaders in New England. The firm’s expansion into Western Mass. in August 2014 helped precipitate a growth in revenue of 10%. The average firm growth for top firms in New England was 6.8%.

“From our early beginnings in 1961, our firm has continued to focus on achieving steady growth through unmatched service to our clients and the retention of a highly skilled and committed team of professionals,” said Managing Partner Drew Andrews. “Today, we are embracing a more aggressive growth plan that combines the acquisition of professional service firms throughout New England with a similar culture and philosophy as Whittlesey & Hadley, where our unwavering commitment to exceed client expectations every day, in every way possible, will prevail.”

The annual survey is published in Accounting Today’s March issue and is based on total revenue.

Daily News

SPRINGFIELD — The Affiliated Chambers of Commerce of Greater Springfield (ACCGS) has announced that Eastfield Mall and Auburn Crossing General Manager Melinda Graulau has been chosen as its 2015 recipient of the Leadership Community Service Award. The award will be presented at the Leadership 2015 graduation ceremonies on April 16 at the Springfield Sheraton.

Leadership 2015 is a unique collaboration between the ACCGS and Western New England University (WNEU) to teach middle- and upper-level managers the crucial thinking and problem-solving skills needed to prepare participants to be effective leaders in service to the community and their workplaces. Since 1990, the award has been presented annually to a citizen or organization that exemplifies the program’s values of leadership in the workplace and in the world and a commitment to community service.

A 2012 graduate of the program, Graulau moved to Western Mass. in 2009 to take on the role of general manager at the two shopping malls for Mountain Development Corp. She leads a team of 40 and is responsible for temporary and permanent leasing, expense control, personnel development, contract negotiations, and community relations.

“Since moving to the region, Mel has immersed herself in our community, including serving a key role on our affiliate board of directors, the Springfield Chamber of Commerce,” said ACCGS President Jeffrey Ciuffreda. “She recognizes the value of public and private partnerships and worked closely with the city of Springfield to secure funding for an $8 million rehabilitation of Boston Road,” he added.

Prior to joining Eastfield Mall and moving to Springfield, Graulau spent more than 20 years in shopping-center management and marketing with a variety of shopping-center developers, including CBL & Associates, General Growth Properties, Ramco-Gershenson Properties Inc., Horizon Group, and the Pyramid Companies.

Born and raised in Alma, Michigan, Graulau came to Massachusetts for the first time in 1988 upon graduating from college to pursue a career in retail, which eventually launched her career into the shopping-center industry in 1991.

She is a member of various Springfield ad hoc committees, including the city’s new revenue committee, the Springfield Chamber of Commerce board of directors, and the Dakin Humane Society board of directors and finance committee. She is a former board member of the YMCA of Greater Springfield, past chair of its LiveSTRONG event, and currently serves on its finance committee.

Graulau also served as co-president of the Boston Road Business Assoc. and a participant with City2City Pioneer Valley and the Affiliated Chambers of Commerce of Greater Springfield’s Washington symposium.

Graulau’s other past leadership positions include former chairperson of the state operations committee for the Michigan chapter of the International Council of Shopping Centers; a former member and treasurer of Zonta Club of Farmington/Novi, Mich.; former treasurer of the Livonia (Mich.) Chamber of Commerce; and former board member for the Battle Creek (Mich.) Area Chamber of Commerce. She is a graduate of Central Michigan University in Mount Pleasant.

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WEST SPRINGFIELD — Normandeau Technologies (NTI) announced it has been awarded the 2014 Ericsson-LG Enterprise North American Partner of the Year Award at the Ericsson-LG Global Partner Conference held in Cancun, Mexico.

The award celebrates the excellence Normandeau Technologies has achieved in helping to build the North American distribution channel for the iPECS communications platform and for its success in bringing IP telephony, unified communications, mobility, and call-center solutions to SMBs in industries such as manufacturing, insurance, realty, medical, education, government, and financial.

Bob Rankin, general manager of Presence Management, the largest distributor of Ericsson-LG iPECS products in North America, noted, “NTI continues to expand sales of our award-winning iPECS LIK VoIP platform with the iPECS Unified Communications Solution (iPECS UCS) and iPECS Contact Center Suite Solution (iPECS CCS). We recognize and appreciate the continuous hard work NTI performs in their region, and we applaud their continued success with iPECS.”

Successfully marketed worldwide with a dominant market share in South Korea, Australia, and South Africa, and significant market share in many other countries, the iPECS is a highly scalable and fault-tolerant platform that connects up to 1,200 endpoints per system and up to 300,000 endpoints with networking. It’s a versatile, premise-based IP phone platform with a competitive entry cost, five-year warranty, and one of the industry’s lowest total cost of ownership (TCO).

The Ericsson-LG UCS is a collaboration platform for organizations of virtually any size that integrates voice, presence, video conferencing, and instant messaging on the IPECS platform. The Ericsson-LG CCS is a multi-channel call-center solution providing intelligent management of multiple communication mediums.

“We’re honored to receive this recognition for our sales success with the Ericsson LG line of advanced communication applications in the Massachusetts area and for our success in bringing these new technologies to our clients,” said Brett Normandeau, president of NTI. “Solutions like the iPECS UCS and iPECS CCS offer a tightly integrated, next-generation communications environment for telecom resellers at a very compelling price point.”

40 Under 40 Alumni Achievement Award

Delcie Bean IV

Delcie Bean IV

HOLYOKE — Serial entrepreneur Delcie Bean IV took home BusinessWest’s inaugural Continued Excellence Award at last night’s ninth annual 40 Under Forty gala.

It was yet another honor for the owner of Paragus Strategic IT, who was named BusinessWest’s Top Entrepreneur for 2014. For the Continued Excellence Award, which will be awarded annually to a former 40 Under Forty honoree who has continued to expand his or her business accomplishments and community impact, Bean was among about 40 individuals nominated by their peers and judged by an independent panel (nomination form is HERE).

“Nothing I have done has not been without the help of at least 100 other people,” Bean said to more than 650 attendees of the 40 Under Forty event at the Log Cabin in Holyoke. He cited, as one example, the 24 high-school students who graduated this week from Tech Foundry, a nonprofit he started to provide IT workforce training and job skills to young people.

A member of the 40 Under Forty Class of 2008 when he was just 21, Bean has since seen Paragus grow 450% and earn status as one of Inc. magazine’s fastest-growing companies on several occasions, and recently earn the Top Employer of Choice Award from the Employers Assoc. of the NorthEast. He’s also started a second business venture, Waterdog Technologies, a technology-distribution company.

Meanwhile, within the community, he has been active with Valley Venture Mentors, River Valley Investors, and DevelopSpringfield; is a board member for Up Academy Springfield; and serves as a board member for the Mass. Department of Elementary & Secondary Education’s Digital Literacy and Computer Science Standards Panel.

In his short acceptance speech last night, Bean put the focus not on himself, but on the promise of the Pioneer Valley.

“I’m just one of many people who helped me get to where I am,” he said. “I’m so incredibly grateful to be here, to be part of the Valley. And you know what? I think there’s so much more we can do. I really, really think this Valley has a huge story ahead of it. I’m excited to be a part of that, and I hope you guys will join me. And, with that challenge, let’s see what’s next.”

The other four finalists for the Continued Excellence Award were Kamari Collins (40 Under Forty class of 2009), dean of Academic Advising and Student Success at Springfield Technical Community College; Jeff Fialky (class of 2008), partner at Bacon Wilson, P.C.; Cinda Jones (class of 2007), president of Cowls Lumber Co.; and Kristin Leutz (class of 2010), vice president of Philanthropic Services for the Community Foundation of Western Mass.

The judges for the inaugural award were Carol Campbell, president of Chicopee Industrial Contractors; Eric Gouvin, dean of the Western New England School of Law; and Kirk Smith, former director of the YMCA of Greater Springfield.

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SPRINGFIELD — Members of the Affiliated Chambers of Commerce of Greater Springfield (ACCGS) will travel to Boston for the annual ACCGS Beacon Hill Summit on Wednesday, April 29.

Sponsored by Baystate Health, Comcast, and WWLP-TV22, and presented in partnership with the ACCGS’s member chambers, the largest regional business summit at the State House provides an unencumbered opportunity for business and community leaders to hear from and speak with members of the Baker-Polito administration and members of the local legislative delegation.

Attendees will have an opportunity to voice their opinions, concerns, and ideas during the day’s formal sessions and social events. Hosted by state Sen. James Welch, Senate Chair of the Healthcare Financing Committee, the event will include addresses from Lt. Gov. Karyn Polito, Secretary of Housing and Economic Development Jay Ash, Senate President Stan Rosenberg, and state Rep. Joseph Wagner, chair of the Joint Committee on Economic Development and Emerging Technologies. Topics to be discussed include the state’s budget, infrastructure, healthcare, and energy.

The day’s agenda will also include lunch at the Omni Parker House with members of the region’s delegation and a wrap-up reception at the 21st Amendment. Buses will depart the Plantation Inn, off Exit 6 of the Massachusetts Turnpike in Chicopee, at 7 a.m. and will return by 7 p.m.

The all-inclusive cost is $180 and includes transportation, continental breakfast, lunch, reception, and all materials. Reservations are required by April 22 and can be made online at www.myonlinechamber.com or by contacting ACCGS Member Services Director Sarah Mazzaferro at (413) 755-1313 or [email protected].

Daily News

GREENFIELD — Big Brothers Big Sisters of Franklin County will host Bowl for Kids’ Sake, the mentoring organization’s biggest annual fund-raiser, on Saturday, April 25 at the French King Entertainment Center in Erving from 11 a.m. to 4 p.m. ]

The 45 year-old, donor-funded organization challenges everyone — mentors and mentees, their friends and families, business people, community leaders, and others who may not have time to mentor, but still support Big Brothers Big Sisters’ mission — to join Bowl for Kids’ Sake help change the life of a child forever. For more than 40 years, Bowl for Kids’ Sake has supported Big Brothers Big Sisters agencies across the country, becoming its premiere fund-raising event and raising $20 million nationwide each year.

People interested in forming a team should contact Big Brothers Big Sisters of Franklin County directly, via [email protected] or (413) 772-0915. Once a team is formed, each team member should starting soliciting donations from friends, colleagues, or family members. The minimum total pledge amount, per team member, is $75. In addition, Big Brothers Big Sisters of Franklin County is still accepting corporate sponsors for this event.

Bowl for Kids’ Sake 2015 challenges bowlers to dress like a superhero — either a known character or one from the participant’s own imagination. Prizes will be awarded to teams and individuals for creativity and team unity. In addition, all bowlers can qualify for gift certificates to area restaurants by raising $100 or more; all bowlers who raise $75 or more automatically receive a free T-shirt. The day will also include 50/50 raffles, a photo booth provided by Base Camp Photo, music, food, drink, and more.

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PITTSFIELD — Berkshire Theatre Group (BTG) and Kate Maguire, its CEO and artistic director, announced the addition of Tony Simotes as managing director and artistic associate.

“I have known Tony Simotes for over 25 years,” Maguire said. “He is a respected theatre artist, administrator, and educator. Tony is regarded in the Berkshires as one of our caretakers, an individual who has helped transform the cultural landscape. For as long as I have known him, he has brought integrity, joy, and curiosity to whatever position he has held — whether it be as fund-raiser, director, stage combat teacher, actor, or artistic leader.”

She added, “I am looking forward to partnering with Tony to continue strengthening our beloved theatre through our endeavors to bring the highest quality of work and entertainment to our stages, and to enrich local students’ lives through transformative arts in education programs. Tony Simotes and I have long shared the belief that the arts open doorways of growth, and I am proud to begin this new and exciting chapter in the story of these renowned theatres now merged as Berkshire Theatre Group.”

Ruth Blodgett, BTG board president, noted that, “when Kate approached the board about hiring Tony to add to our BTG team, we were thrilled. He has already made many contributions to the Berkshires, and we are excited to have him support Kate as she leads BTG to put on great shows that we can all enjoy and also contribute to our critical education and community-development mission. Tony has an impressive track record, and we are so pleased to have him stay in the Berkshires and become an integral part of our work.”


Simotes is the former artistic director and president of Shakespeare & Co., a professional company he helped found in 1978. Tony was also an actor, director, and master teacher of fight and movement for the company. He was instrumental in helping manage the company through its recent financial stress to greater stability. Simotes also spent six years at the University of Wisconsin-Madison, where he was a full professor and director of University Theatre.

“It is such an honor to be a part of Berkshire Theater Group,” he said. “When Kate called me, I immediately said yes. I’ve known her from my earliest days working here in the Berkshires, and over the years we’ve had the opportunity to share our passion for the theatre as colleagues and, most importantly, as friends. To be able to continue the work I started here in the Berkshires, and to be able to assist one of America’s most celebrated theaters, is a true blessing. I share Kate’s vision of what BTG has meant and will continue to mean to the American theatre. Her trust and confidence in what we can achieve together is the very stuff of what makes this adventure of a life in the theatre worthwhile.”

Daily News

SPRINGFIELD — The East of the River Five Town Chamber of Commerce (ERC5), an affiliate of the Affiliated Chambers of Commerce of Greater Springfield, will celebrate its members with a Member Appreciation Night on April 16 from 5 to 7 p.m. at Europa Black Rock Bar & Grill, 782 Center St., Ludlow.

Attendees will enjoy beer and wine tastings and complimentary hors d’oeuvres, and have opportunities to participate in games of chance and raffles. Sponsored by HealthSouth Rehabilitation, Life Care Center of Wilbraham, Reminder Publications, CMD Technology Group, the Republican, the Gaudreau Group, and Go Graphix, the event is open to ERC5 members and their non-member guests.

The cost is $5 for ERC5 members and complimentary for their guests. Reservations may be made online at www.myonlinechamber.com or by contacting Amanda Brodkin at [email protected].

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SPRINGFIELD — The Springfield City Council’s young professionals subcommittee, partnered with the Springfield Business Improvement District (BID), will serve up mouth-watering meals during Springfield Restaurant Week 2015. The event will take place from April 23 to May 2, 2015.

Many downtown and riverfront restaurants are featured in this event, including Chef Wayne’s Big Mamou, Currents (Marriott), Champions (Marriott), Luxe Burger Bar, Nadim’s Mediterranean, Panjabi Tadka, PICKS/MVP (Sheraton), Plan B Burger, the Fort/Student Prince, Theodore’s, Pizzeria Uno, Adolfo’s, McCaffrey’s Public House, Blackjack Steakhouse, and Shakago. Each restaurant will offer a special two- or three-course dinner menu for a set price of $20.15 per person. Further details and menus will be posted on springfielddowntown.com/dinespringfield.

City Councilor Justin Hurst, who chairs the young professionals subcommittee, noted that “attracting and retaining young professionals to this great city has always been my priority, and Restaurant Week is a great start to bringing this vision to fruition. It is an opportunity for not only young professionals, but families and the community at large to experience the unique spread the city has to offer.”

Added BID Assistant Director Morgan Drewniany, “we’re proud to forge a partnership with the YP subcommittee to promote a vibrant downtown through supporting Springfield restaurants.”
Event sponsors include Baystate Health, Williams Distributing, White Lion Brewing Co., Garten, LLC Landscaping and Services, Farmington Bank, MassLive, and Inspired Marketing Inc.

Daily News

HOLYOKE — The Easter Bunny has arrived at Holyoke Mall to kick off the spring season. The Easter Bunny is located on the lower level of the JCPenney court for greetings and pictures. The bunny patch will be open Monday through Thursday, 11 a.m. to 8 p.m; Friday and Saturday, 10 a.m. to 8 p.m., and Sunday, 11 a.m. to 6 p.m., until Easter.

Children of all ages love visiting the Easter Bunny, so bring the whole family to capture the moment, and choose from an assortment of photo packages. For more upcoming events with the Easter Bunny, visit www.holyokemall.com.

Daily News

HOLYOKE — The ninth annual 40 Under Forty award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House on Thursday, June 18. Details on the event, which honors the region’s most accomplished and civic-minded professionals under age 40, will be published in upcoming issues. The class of 2015 has been chosen, and will be revealed and profiled in the April 20 issue.

Tickets sell out quickly, so call (413) 781-8600, ext. 100 to order tickets or for more information.

Daily News

SPRINGFIELD — Praised for her leadership and for using her skills in geriatrics and palliative care to help Spanish-speaking and other immigrant populations in Springfield, Dr. Laura Iglesias Lino has been named a recipient of the 2015 Hastings Center Cunniff-Dixon Physician Award.

Iglesias Lino, medical director for Geriatrics and Palliative Care at Baystate Brightwood Health Center/Centro de Salud and associate medical director for Hospice at Baystate Medical Center, is one of five physicians nationwide recognized with the award. The awards program honors leaders who advance palliative care in underserved areas and forge ties with various medical specialists to help people with cancer.

“This cohort of physicians demonstrates that compassion, competency, and a healing presence are cherished by patients and their families and admired and respected by their colleagues,” said Dr. Richard Payne, chairman of the selection committee and the Esther Colliflower Professor of Medicine and Divinity at Duke University and the John B. Francis Chair in Bioethics at the Center for Practical Bioethics. “The awards will make a difference for their careers, and will assist them in building palliative-care programs in their communities.”

Each of the five recipients was noted as being exemplary in one or more of four areas: medical practice, teaching, research, and community. Awards were made in three categories: senior, mid-career, and early-career. Recognized in the early-career category, Iglesias Lino will receive $15,000 to further her work in palliative care in Springfield.

“Although I was her teacher and am decades older, I hope to match her dedication to patients one day,” said Dr. Maura Brennan, chief of the Division of Geriatrics, Palliative Care & Post-acute Medicine at Baystate Medical Center, and hospice medical director for the Baystate Visiting Nurse Assoc. & Hospice. “Dr. Iglesias Lino has an unassuming, gentle nature and is more likely to design programs for patents in need than write scholarly articles for publication. She has a beautiful soul and is precisely the type of physician our aging society needs. Dr. Iglesias Lino combines the best parts of a geriatrician and a palliative-care physician and is eminently worthy of this prestigious award.”

Iglesias Lino received her medical degree from the Universidad Nacional San Agustin de Arequipa in Peru. She completed her internal medicine residency at St. Luke’s Roosevelt Hospital/Columbia University College of Physicians and Surgeons in New York, followed by a geriatrics fellowship at Baystate Medical Center. She is board-certified in both geriatrics and palliative care.

While at Baystate Brightwood Health Center, Iglesias Lino has developed a team-based program to ease caregiver stress and provide quality of life for patients with advanced dementias. Her knowledge, diagnostic abilities, and treatment plans put her in high demand as a primary care physician and consultant. Her teaching and caregiving skills have generated culture change in a clinic with little previous experience in geriatric or palliative care.

The Cunniff-Dixon Foundation, whose mission is to enrich the doctor-patient relationship near the end of life, funds the awards. The Hastings Center, a bioethics research institute that has done groundbreaking work on end-of-life decision-making, co-sponsors the awards. Duke University Divinity School’s Program in Medicine, Theology, and Culture oversees the selection process.

“All these award winners share a commitment to reaching special populations, from children with cancer to veterans to underserved minority communities,” said Mildred Solomon, president of the Hastings Center. “They are outstanding clinicians who provide exquisite patient care, but who also have the skill and commitment to create durable organizational structures that will ensure that the work succeeds over time.”

Daily News

SPRINGFIELD — The Springfield College School of Social Work (SSW) recently honored 2014-15 Field Supervisor of the Year awardees Joni Beck Brewer and Katherine Nazario during its annual Field Supervisor Appreciation Event at the Brennan Center. The SSW has been presenting this honor as a way to recognize the strong contributions of local field supervisors working with SSW students since 2005.

Brewer has more than 25 years of social-work experience, including serving as Square One’s vice president of family services since 2006. Throughout her career, Brewer has focused primarily on supporting and strengthening parents so that they may raise happy, healthy children. As part of Brewer’s responsibilities with Square One, she oversees support services for families and children, including home visiting and group services for young parents, parents who are or were incarcerated, parents in recovery, and parents who are challenged by issues of homelessness and other life stressors. Along with her responsibilities at Square One, she serves as a trainer for the Massachusetts Children’s Trust’s Healthy Families program.

Nazario serves as a coordinator of the student and family assistance center at Quirk Middle School in Hartford, Conn. She also works as district intervention specialist for Hartford schools and is a founding faculty member and part of the leadership team for Opportunity High School. Nazario is dedicated to helping students identify their strengths, find their voice, and reach their potential. She has served as a clinician for the Village of Families and Children for the past seven years, as well as working as a case manager for Mi Casa Services and serving as a mentor for Mentoring Services Community Residence Inc.

SSW offers multiple programs for students, including a full-time, two-year, weekday master of social work program in Springfield, and a part-time, three-year, weekend master of social work program in Springfield and Worcester. There are also options for graduates of Council on Social Work Education-accredited bachelor of social work programs to choose either a four-semester weekend or three-semester weekday advanced standing program. The dual master of social work/juris doctorate is a four-year, full-time program in conjunction with Western New England University School of Law. Students can also work toward a post-master’s certificate in advanced practice with children and adolescents.

Since 1989, SSW has been accredited by the Council on Social Work Education, the official accrediting body for social work programs in the U.S. Graduates are eligible for professional social-work licensure in all 50 states. The MSW/JD program is accredited by the American Bar Assoc. and is a member of the Assoc. of American Law Schools. Graduates are eligible for professional social-work licensure and bar examination.

The home of SSW, the Brennan Center, is a state-of-the-art teaching and conference facility that underwent a $2.2 million renovation in 2002. The facility was again renovated in 2012 to include more classroom and office space. It includes technologically enhanced classrooms, a computer lab, a tiered auditorium, faculty offices, and a large, light-filled atrium, which is the site of school events and also serves as a student lounge. Easily accessible, it is located just over a mile from the main campus, and has on-site parking. The weekend program in Worcester is located at Saint Vincent Hospital.

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WEST SPRINGFIELD — The public is invited to attend Simplify Your Home Sale, a free seminar at Landmark at Monastery Heights on 110 Monastery Ave. in West Springfield, on Wednesday, April 1 at 5:30 p.m.

Real-estate expert Kim Landry from Park Square Realty will discuss the secrets of selling a home quickly and for the highest price. In addition, Carleen Eve Fischer Hoffman from the Clutter Doctor Inc. will help put attendees at ease with a helpful, methodical approach to sorting belongings and downsizing.

Tours and refreshments will be provided after the presentation. Contact Mary-Anne DiBlasio, marketing director, at (413) 781-1282 for additional information.

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BOSTON — The Executive Office of Labor and Workforce Development reported that seasonally unadjusted unemployment rates for February were down in 17 labor market areas, unchanged in four areas, and up in three areas, according to the Bureau of Labor Statistics. Compared with February 2014, over the year, unemployment rates were down in all of the labor market areas.

During February, four of the 15 areas for which job estimates are published recorded seasonal job gains, one had no change in jobs, and the remaining 10 areas lost jobs. The largest job gains were in the Springfield, Brockton-Bridgewater-Easton, Worcester, and Lowell-Billerica-Chelmsford areas. New Bedford was the only area to have no change in its jobs level. Since last February, all 15 areas added jobs, with the largest percentage gains in the Barnstable, Lynn-Saugus-Marblehead, New Bedford, Leominster-Gardner, and Lawrence-Methuen Town-Salem areas.

In order to compare the statewide rate to the local unemployment rates, BLS estimates the statewide unadjusted unemployment rate for February was 5.4%, down 0.2% from the revised January 2015 rate. Over the year, the statewide unadjusted rate was down 1.2% from the February 2014 rate of 6.6%.

The seasonally adjusted statewide February unemployment rate, released on March 19, was 4.9%, down 0.2% over the month and down 1.1% over the year. The rate was 0.6% below the national unemployment rate. The statewide seasonally adjusted jobs estimate showed an 800-job gain in February and an over-the-year gain of 58,100 jobs.

The labor force, unemployment rates, and job estimates for Massachusetts, and for every other state, are based on several different statistical methodologies specified by the U.S. Department of Labor’s Bureau of Labor Statistics.

The unadjusted unemployment rates and job estimates for the labor-market areas reflect seasonal fluctuations and therefore may show different levels and trends than the statewide seasonally adjusted estimates.

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BOSTON — At its March annual meeting, the board of trustees of the Massachusetts Bar Foundation (MBF) unanimously selected Attorney Jack Ferriter as a member of the board of trustees for a four-year term. The board meets in Boston and is comprised of judges and lawyers from across the Commonwealth. Ferriter has been a fllow of the MBF for 12 years and has served on the grant-review committee for the last 10 years.

The MBF represents the commitment of lawyers and judges in Massachusetts to improve the administration of justice, promote an understanding of the law, and ensure equal access to the legal system for all residents of the Commonwealth, particularly those most vulnerable.

Ferriter is a business and estate attorney at Ferriter Law in Holyoke. He recently received the Distinguished Advisor in Philanthropy Award from the Community Foundation and has served as campaign chair and board chair of the United Way of Pioneer Valley, among many other leadership positions. Ferriter has also been recognized by the YMCA, the Saint Patrick Committee, and the Northeast Public Power Assoc.

He is a graduate of the College of the Holy Cross, where he was a member of the President’s Council, and Western New England University School of Law, where he served on the Law Review Editorial Board.

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PITTSFIELD — In a move that will help to ensure long-term obstetric and gynecologic services throughout the region, Berkshire Health Systems (BHS) has announced that three key ob/gyn physician practices have joined together and formed Berkshire Ob/Gyn of BMC, which solidifies and stabilizes critical women’s health services for the community.

The three practices joining under the Berkshire Health Systems Physician Practice Group are Berkshire Ob/Gyn Associates, located in Pittsfield and Lenox, and Northern Berkshire Ob/Gyn and Gyn Services of the Berkshires, located in Adams. This investment in ob/gyn stabilizes these essential physician services and supports consistent and reliable access to care.

The partnership was partially precipitated by the 2014 closure of the former North Adams Regional Hospital (NARH) and the community need to provide ongoing maternal-child healthcare for residents of North Berkshire. A former NARH physician practice, Northern Berkshire Ob/Gyn was able to continue to provide care without interruption of service when Berkshire Health Systems assumed responsibility for the practice, and Berkshire Ob/Gyn provided coverage for the North Berkshire physicians and their patients.

Growing changes in healthcare policy and in the health insurance reimbursement system have challenged the viability of private physician practices, which was a major factor in prompting Berkshire Ob/GYn to join together with the two BHS practices to form one unified service under BHS. At the same time, healthcare systems like BHS are increasingly relied upon to ensure current and future access to critical services for the community by investing in physician practices and ensuring they have the necessary support systems and financial stability and investment to succeed in the long term.

Working together, the physicians of Berkshire Ob/Gyn of BMC can provide 24/7 coverage for maternity and routine, surgical, and emergency gynecological care throughout the region.
Berkshire Ob/Gyn of BMC includes Drs. Andrew Beckwith, Daniel Barraez-Masroua, Robert Benner, Herbert Kantor, Joan Lister, Charles O’Neill, Cassandra Service, Michael Shreefter, Lauren Slater, and Susan Yates. In addition, the practice features the expertise of three certified nurse midwives: Robin Rivinus, Lydia Kelly, and Evelyn Resh. The practice will continue to provide services throughout Central and Northern Berkshire County, with offices in Pittsfield, Lenox, and Adams. O’Neill and Yates will primarily work out of the Adams office, but will also provide services in Central Berkshire County. Lister will provide urgent-care gynecological services.

“The strength of this combined physician practice will allow us to continue to provide comprehensive ob/gyn and women’s-health services for all who need this care in the Berkshires,” Beckwith said. “Healthcare has become increasingly complex, and private physician practices are faced with significant challenges that threaten their long-term viability. By becoming part of Berkshire Health Systems, we have preserved these practices, and, as one unified provider, we can assure access to our patients to the best physician and healthcare services possible.”

Added David Phelps, president and CEO of Berkshire Health Systems, “with the precarious state of the health-insurance reimbursement system, BHS has taken on an increasing role in helping to stabilize physician practices in order to guarantee continued access to these essential services, and that they are able to care for our community’s healthcare needs now and in the future. The integration of these three practices into one comprehensive service will provide the foundation for that continued access to high-quality care for the women of the Berkshires.”

Berkshire Ob/Gyn of BMC is accepting new patients and can be reached in Pittsfield at (413) 499-8570 or in Adams at (413) 664-4343.

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EASTHAMPTON — The Women’s Fund of Western Massachusetts (WFWM) announced an extension of its grant-application deadline to this Friday, March 27. Commitments of $240,000 are available for organizations in Berkshire, Franklin, Hampden, and Hampshire counties.

Each grant recipient will receive $60,000 over three years to deploy innovative programs that help shift the landscape for women and girls within the organization’s focus areas of educational access and success, economic justice, and safety and freedom from violence. Grant applications are available on the WFWM website and are due on March 27 at 5 p.m.

“Due to renewed and expanded investments from community members in the Women’s Fund mission, we are thrilled to be able to offer another round of multi-year grants in 2015,” said Elizabeth Barajas-Román, CEO of the WFWM. “Multi-year grants allow us to partner with organizations in a sustained way that helps make a significant impact in communities. This funding will increase our ability to scale up and positively affect the lives of women and girls.”

Successful applications will demonstrate meaningful partnerships among two or more organizations, agencies, or projects, she added. “We know that effective solutions require creative collaboration.”

In addition to the financial award, the Women’s Fund will invest an additional $20,000 in each grantee by giving each project the opportunity to select two staff, constituents, or board members as participants of the Leadership Institute for Political and Public Impact (LIPPI), a program of the Women’s Fund that has equipped 200 women from across the four western counties to become civic leaders in their communities; impact policy on the local, state, and national levels; and seek and retain elected positions.

Daily News

SPRINGFIELD — Mercy Medical Center announced that Cynthia and William Lyons have made a $1 million challenge gift to Transforming Cancer Care – the Capital Campaign for the Sister Caritas Cancer Center. The Lyons’ gift will support the 26,000-square-foot expansion of the Cancer Center and is particularly significant because it reflects the largest single gift for the Capital Campaign from members of the community.

“We have been inspired by the high level of care and compassion that runs throughout the Sisters of Providence Health System,” said Cynthia Lyons. “The work being done at the Sister Caritas Cancer Center is especially exciting.”

Added Daniel Moen, president and CEO of the Sisters of Providence Health System, “The tremendous support we have received from Cynthia and William Lyons is indicative of the importance and necessity of the services provided by the Sister Caritas Cancer Center. We are grateful for their generosity on behalf of the patients who will benefit from the expansion project.”

Under the leadership of Dr. Philip Glynn, director of Oncology, the Sister Caritas Cancer Center staff has expanded significantly to meet patient need that continues to increase. By 2022, demand for outpatient cancer services is expected to grow by 26%.

In addition to increasing treatment space, the $15 million expansion will bolster the cancer center’s already strong capabilities by enhancing communication among the oncology providers and facilitating ease of access to existing services. The design of new infusion bays will increase privacy for patients, as well as for a supporting family member or friend.

“We are so impressed with the new leadership and forward thinking of Mercy Medical Center and its oncology center,” Lyons said. “The commitment and vision of the physicians directly involved with the growth of the cancer center speaks to the investment of the hospital community. The new plan unites state-of-the-art treatment, research, and clinical-trial opportunities with Mercy’s trademark mission-driven qualities of compassion and respect for the individual.

“This expansion is important because, directly or indirectly, cancer touches all of us,” she continued. “People really do want to be part of something that is successful and meaningful. We sincerely hope our gift inspires others in our community to give as well.”

To make a gift to Transforming Cancer Care – the Capital Campaign for the Sister Caritas Cancer Center, call (413) 748-9920 or visit www.mercycares.com.

Daily News

GREENFIELD — Greenfield Savings Bank recently announced that John Howland has been chosen to succeed Rebecca Caplice as the next president and CEO of the bank and its holding company, GSB, MHC. Howland was elected at the bank’s annual meeting of corporators on March 18.

Howland served as president of two banks prior to joining Greenfield Savings, most recently the First Bank of Greenwich, based in Greenwich, Conn. He has worked in the financial-services field his entire career, and holds a bachelor’s degree from Bowdoin College and a juris doctor degree from the University of Maine School of Law.

“John brings a broad range of experience from both banking and the financial-services sector,” said Ed Margola, chairman of the board. “His commitment to community, management style, and personality are consistent with Greenfield Savings Bank’s philosophy and goals.”

Added Howland, “I am honored to have been selected to serve as the president and CEO of this extraordinary institution. Becky Caplice has done an amazing job as the CEO. I’m stepping into a position with a well-run organization led by a strong senior management team and welcoming employees.”

Howland, 50, notes that he plans to build on the strong foundation that Caplice built over her 24-year tenure at the bank. Although she is stepping down from the day-to-day operation, Caplice will continue to serve as a director of Greenfield Savings Bank.

Daily News

AMHERST — Samantha Coulter recently accepted the role of assistant director of Sales and Marketing in the Event Service and Summer Program Office at Hampshire College. She is responsible for bringing in external clients for social, corporate, and summer events.

Her previous experience includes working with trade-show sales, where she covered the entire U.S. as her territory, handling the marketing, advertising, and sales for a Connecticut-based banquet facility and being the social-catering sales manager for a Massachusetts hotel with more than 300 overnight rooms, 20 meeting rooms, and a large ballroom.

“I am honored to have the opportunity to work with so many corporate, nonprofit, and social clients who are using our space daily,” Coulter said. “I am passionate about my new role at Hampshire College and look forward to bringing more groups on to the beautiful and unique campus.”

Daily News

SPRINGFIELD — MGM Resorts International hosted the groundbreaking of MGM Springfield — an $800 million casino resort slated to open in fall 2017 in downtown Springfield — on Tuesday. The event marked the start of the construction phase of this unique urban mixed-use development, the Commonwealth’s first destination casino resort.

Hundreds of people were in attendance at the groundbreaking celebration, emceed by Kathy Tobin, former local news anchor and current director of Program Development at Friends of the Homeless. With the Zanetti School — severely damaged by the June 2011 tornado that tore through Springfield’s South End — as a backdrop, speakers highlighted the history of Springfield, the rebirth of the South End neighborhood, and the energy and optimism that is filling the region.

“With every licensing milestone and every campaign victory, we have honored the potential of MGM Springfield,” said Jim Murren, MGM Resorts International chairman and CEO. “Today is even more special, though, as we put shovels in the ground to officially celebrate what we came here to do: put people back to work and begin a rebirth of the once-thriving urban center of Western Massachusetts.”

The crowd, which included many state and local elected and appointed officials, gathered to hear from Murren, MGM Springfield President Michael Mathis, Mass. Gaming Commission Chairman Steve Crosby, Springfield Mayor Domenic Sarno, and Revitalize CDC Associate Director Ethel Griffin. More than 30 construction workers representing various trades were at the site to honor the moment.

Guests were treated to an interactive event, as they were asked to write their wishes for the future of the city of Springfield and Western Mass. Their wishes were then dropped into an MGM Springfield wishing well. MGM will put all the wishes into a capsule that will be placed in the resort foundation as construction begins. The outdoor event also featured a traditional first shovel of dirt as well as celebratory confetti blasts.

In keeping with MGM’s commitment to engage local businesses, Springfield vendors Langone’s, AC Produce, and Palazzo provided décor and beverages. Zasco Productions of Chicopee provided the staging, risers, and sound and technical equipment. Taylor Rental of South Hadley provided additional tables and chairs.

“The city of Springfield’s people welcomed us into their hearts and homes and trusted us with their hopes for the future,” Mathis said. “This property was designed with the input of residents who wanted more for their families and their community. Today is the day we start to realize that future as we activate the most robust construction site Springfield has ever seen.”

MGM Springfield will bring 3,000 permanent jobs and 2,000 construction jobs to downtown Springfield. MGM has established a hiring goal of 35% of the workforce from the city of Springfield and 90% from a combination of Springfield and the region. Additionally, MGM Springfield has entered into surrounding-community agreements with neighboring communities providing for tens of millions of dollars.

Departments People on the Move

PeoplesBank has announced the promotions of several key associates:

Karen Buell

Karen Buell

Karen Buell has been promoted to Vice President, Customer Innovation Lab. Buell possesses more than a decade of banking experience. She joined the bank in 2006 and previously served as assistant vice president, eChannel officer. Buell holds an MBA from the Isenberg School of Management at UMass Amherst and a bachelor’s degree in business administration from Houghton College. In 2010, she was recognized as a BusinessWest 40 Under Forty award winner, and she received the Uncommon Volunteer award from the Greater Northampton Chamber of Commerce in 2011. Buell volunteers at Chicopee Comprehensive High School, where she teaches financial literacy.


Gail Richard

Gail Richard

Gail Richard has been promoted to Vice President, Information Systems. Richard has more than four decades of banking experience. She joined the bank in 1971 and previously served as assistant vice president, Information Systems Officer. A resident of South Hadley, she graduated from the Mass. Bankers Assoc. School of Banking.





Michael Sugrue

Michael Sugrue

Michael Sugrue has been promoted to Vice President, Compliance. Sugrue has close to two decades of banking and auditing experience. He joined the bank in 2009 and previously served as assistant vice president, Compliance. Sugrue holds an MBA from the Isenberg School of Management at UMass Amherst and a bachelor’s degree in marketing from American International College. He is a graduate of the ABA Stonier Graduate School of Banking at the Wharton School of the University of Pennsylvania. Sugrue is vice president and a board member of the Western Mass. Compliance Assoc.
Cynthia Wszolek has been promoted to Cash Management Officer. She has 15 years of banking experience. She joined the bank in 2013, serving as a cash management sales and support specialist. She volunteers for the American Cancer Society, serving on the planning committee for the Evening of Hope Gala. Ms. Wszolek is currently working toward an associate degree in business administration at Springfield Technical Community College.
Starr McGrath has been promoted to Consumer Loan Officer. She has more than three decades of banking experience. She joined the bank in 1983 and previously served as consumer loan analyst.
Patricia O’Brien has been promoted to Underwriter Officer. With more than two decades of banking experience, she joined the bank in 2008 and previously served as underwriter. O’Brien holds an associate degree in business administration from Holyoke Community College. She serves as a director of the Holyoke Kiwanis Club.
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Moyah Smith

Moyah Smith

William Crawford IV, CEO of United Financial Bancorp Inc. and United Bank of Glastonbury, Conn., announced the hiring of Moyah Smith, who has taken on the primary role of United’s community outreach officer, responsible for covering Western Mass. In this role, Smith has assumed a number of key responsibilities, including organizing and participating in financial-literacy programs and classes where local residents can learn more about a range of important topics such as money management, the homebuying process, and how to repair and maintain good credit. She will also leverage her mortgage banking experience and strong ties to the Western Mass. region to promote and guide local residents through the entire homebuying process from application to closing. Her volunteerism and reputation in the Western Mass. community is extensive; she has dedicated her time to several nonprofit organizations, including Habitat for Humanity, Rebuilding Together Springfield, Relay for Life, the Alzheimer’s Assoc., and Project Clean Up Springfield, among others. She also volunteers weekly as a personality for the local nonprofit community radio station WTCC-FM at Springfield Technical Community College. In addition to serving as the community outreach officer in Western Mass, Smith will also hold the title of mortgage loan officer for United Bank. She gained considerable mortgage banking experience while working as a MLO for Wells Fargo Home Mortgage in West Springfield from 1998 to 2004. Smith was also a Realtor and MLO with Keller Williams Realty in Longmeadow from 2004 to 2009. Before coming to United, Smith was a regional account executive with Elavon Inc., where she worked with banks and credit unions in delivering business solutions for small to mid-sized banks and providing merchant services to the company’s commercial customer base. Smith is based at United Bank’s offices at 95 Elm St. in West Springfield. She reports to Lisa Kraus, vice president and Western Mass. sales manager.
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The Springfield Symphony Orchestra (SSO) announced that Peter Salerno will return to the post of Executive Director for an interim period as the board of trustees begins a nationwide search for permanent leadership. Salerno, a local business leader and long-time member of the orchestra’s board of trustees, served in this capacity prior to the hiring of outgoing Executive Director Audrey Szychulski. In January of this year, Szychulski announced her acceptance of a new position with the Colorado Springs Philharmonic, leaving the Springfield Symphony Orchestra with enhanced sponsorship and a strengthened business plan. In addition to serving on the orchestra’s board of trustees, Salerno teaches at Bay Path University and Clark University, serves as Finance chair of the Hampden-Wilbraham Regional School Committee, and is lead consultant for Management Solutions, LLC. He looks forward to bringing his decades of business experience to his position with the symphony. In the upcoming months, the SSO board of trustees will oversee a nationwide search for a permanent executive director, with the goal of having that individual in place by early fall 2015, as the symphony enters the beginning of its 72nd season.
•••••
Nicole Griffin

Nicole Griffin

Nicole Griffin, president of Griffin Staffing Network, LLC in Springfield, has been selected as the recipient of the Urban League Community Builder Award for 2015. Griffin began her career in the financial industry, but after 12 years, she shifted into the staffing and recruitment field. She has several years of experience as a human-resources professional, including employee relations, recruitment, and retention. Her ability to understand the needs of a client led her to establish Griffin Staffing Network (GSN), now made up of a team with a combined 26 years of experience in staffing and recruitment. Focusing more on quality than quantity, GSN places top talent from call-center to C-level management positions in temp, temp-to-hire, contract, and permanent-placement structures. Griffin says her goal is to empower the community through employment opportunities and career development. Griffin was named to the 40 Under Forty by BusinessWest magazine in 2014. She serves on the board of SABIS International Charter School, the board of directors for Intercity Youth Inc., the committee of the Women Leadership Council, and the Plan for Progress Coordinating Council, and is a participant in the 2014-15 Leadership Institute for Political and Public Impact Program. For more information about Griffin Staffing Network, visit www.griffinstaffingnetwork.com. For more information about the Urban League of Springfield, visit www.ulspringfield.org.
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Samantha Peia

Samantha Peia

Residence Inn Chicopee announced that Samantha Peia has been appointed the hotel’s new Director of Sales. The four-story, 115-room hotel is located at 500 Memorial Dr. and has been open since September 2013. In her new role, Peia will be responsible for leading and directing the development and implementation of strategic sales and marketing plans. Prior to joining Residence Inn, she was senior sales manager at Courtyard by Marriott in Farmington, Conn. She holds a bachelor’s degree in hospitality management from Boston University and has worked in multiple positions with Marriott hotels. “Based on Samantha’s outstanding record, we are confident that she will be instrumental in ensuring the success of the Residence Inn Chicopee,” said Karen Warren, the hotel’s general manager.
•••••
Climate scientist and Distinguished Professor Raymond Bradley, director of the Climate System Research Center at UMass Amherst, has won a 2015 national Texty award for excellence for his book, Paleoclimatology: Reconstructing Climates of the Quaternary, which provides an overview of methods for reconstructing ancient climatic and of historical climate changes during the past 3 million years. The Text and Academic Authors Assoc. (TAA) announced seven 2015 Texty awards on Feb. 25. They will be presented to the authors during a lunch at the association’s 28th annual Textbook & Academic Authoring Conference in Las Vegas in June. Bradley’s 700-page text, published in its third edition by the academic press division of Elsevier this year, discusses such topics as natural climate variation, dating methods, ice cores, marine sediments, lake sediments, non-marine geologic evidence, pollen, corals, tree rings, and historical documents. In the introduction, he explains that paleoclimatology is the study of climate in the period before the tiny fraction of the Earth’s history that can be told using instrument measurements. He points out that a longer view can be obtained by studying climate-dependent natural phenomena that provide a proxy record of climate in the past. Such records can be combined and built up to help scientists theorize and test hypotheses about causes and mechanisms of climate variation that may still be at work today. Bradley, professor of Geosciences at UMass Amherst, said, “I was quite surprised to learn about this award, but I’m really pleased. I learned a lot writing the book, so it’s gratifying to know that others appreciate the result.” The TAA is the only nonprofit membership association dedicated solely to assisting textbook and academic authors. Its mission is to support textbook and academic authors in creating top-quality educational and scholarly works that stimulate love of learning and foster the pursuit of knowledge.

Court Dockets Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

CHICOPEE DISTRICT COURT
Marie Desources v. Early Childhood Centers of Greater Springfield Inc.
Allegation: Negligent failure to maintain property: $4,974.17
Filed: 2/26/15

HAMPDEN SUPERIOR COURT
Camfour Inc. v. Flint Armament Inc.
Allegation: Failure to comply with previous judgment: $213,573+
Filed: 2/27/15

Certified Laboratories Inc. v. Lansal, Inc. d/b/a Hot Mama’s Foods
Allegation: Non-payment of goods sold and delivered: $100,112.63
Filed: 2/2/15

George H. Holsten III, M.D. v. Noble Health Systems
Allegation: Lost compensation for professional services rendered: $25,000+
Filed: 2/4/15

Springfield Housing Authority, as third-party beneficiary and as assignee for the Commonwealth of Massachusetts Department of Housing and Development v. Wall Construction Inc.
Allegation: Breach of contract and conversion: $250,000
Filed: 2/27/15

HAMPSHIRE SUPERIOR COURT
John and Darcy Guimond v. Chicopee Concrete Services Inc. and L & L Realty Trust
Allegation: The plaintiff, in his capacity as an employee of the Mass. Department of Transportation, was inspecting cement mixers when he fell into a lube pit: $25,000+
Filed: 1/26/15

William H. and Ilene Mitchell v. James M. Kiely and Ziad Kutayli, M.D.
Allegations: Medical malpractice in the performance of colorectal surgery: $120,000
Filed: 2/3/15

HOLYOKE DISTRICT COURT
Dream Cymbals and Gongs Inc. v. Jose Dias d/b/a Paper City Music Shop
Allegation: Non-payment of goods sold and delivered: $9,876.61
Filed: 1/23/15

Hadley Printing Co. v. Signature Advertising and Design Inc.
Allegation: Non-payment of goods sold and delivered: $24,894
Filed: 3/2/15

NORTHAMPTON DISTRICT COURT
Physicians Services v. Kimberly Lange d/b/a Lange Chiropractic
Allegation: Unpaid medical billing services: $6,313.77
Filed: 1/30/15

Rosyln Rochester v. Wal-Mart Stores Inc.
Allegation: Plaintiff seeking relief for injuries sustained in slip and fall: $2,000+
Filed: 2/12/15

SPRINGFIELD DISTRICT COURT
Irene and Walter Greenia v. Balise Mazda
Allegation: Breach of contract for sale of a motor vehicle: $14,920.63
Filed: 2/25/15

Perkins Paper, LLC v. Linda L. Briggs d/b/a Codfather Restaurant
Allegation: Non-payment of goods sold and delivered: $10,702.54
Filed: 3/2/15

Wolverine World Wide Inc. v. Kids Footwear Outlet Inc.
Allegation: Non-payment of goods sold and delivered: $3,691.13
Filed: 2/25/15

WESTFIELD DISTRICT COURT
Inspan, LLC v. James P. Ayotte, d/b/a Country Cottage Construction
Allegation: Breach of contract: $14,711.37
Filed: 2/12/15

Daily News

BOSTON — State Treasurer Deborah Goldberg, chair of the Mass. School Building Authority (MSBA), and MSBA Executive Director Jack McCarthy announced the 2015 “My Ideal School” contest. The goal of the contest is to promote discussion among students and teachers about how thoughtful design and construction of schools in Massachusetts support student learning.

The contest is open to all first-grade students currently attending a Massachusetts public school. Regional winners will receive a prize donated by Santander Bank. One grand-prize winner will have his or her “My Ideal School” contest picture featured on the cover of the MSBA annual report. All winners will be honored at an awards ceremony at the Massachusetts State House on May 27. Contest submissions must be postmarked by April 24 for consideration. More information can be found on the MSBA website at www.massschoolbuildings.org.

The Mass. School Building Authority partners with Massachusetts communities to support the design and construction of educationally appropriate, flexible, sustainable, and cost-effective public-school facilities. Since its 2004 inception, the authority has made more than 1,500 site visits to more than 250 school districts as part of its due-diligence process, and has made more than $11.2 billion in reimbursements for school-construction projects.

Departments Picture This

Send photos with a caption and contact information to: ‘Picture This’ c/o BusinessWest Magazine, 1441 Main Street, Springfield, MA 01103 or to [email protected]

Celebrating Springfield

DScrowdReceptionMore than 700 people flocked to the MassMutual Center on March 12 for DevelopSpringfield’s Celebrate Springfield Annual Dinner. The nonprofit organization, dedicated to spurring economic development in the city’s many neighborhoods, honored three individuals — Springfield Chief Development Officer Kevin Kennedy; Jerald Jay Griffin, co-founder of the Stone Soul Festival; and Evan Plotkin, president of NAI Plotkin — for their efforts to stimulate growth and vitality in the city. Pictured: the crowd during networking hour.DavisSilvaBeanStephens
From left, Steve Davis, senior trustee of the Irene E. and George A. Davis Foundation; Paul Silva, executive director of Valley Venture Mentors; Delcie Bean, founder and CEO of Paragus Strategic IT, and Bob Stevens, president of Stevens & Associates, P.C.Award-Recipients
From left, Springfield Mayor Domenic Sarno; Jay Minkarah, president and CEO of DevelopSpringfield; Armando Feliciano, DevelopSpringfield board member and event chair; Kennedy, Griffin, and Plotkin; and Jill Monson-Bishop, mistress of ceremonies.

Opinion
State Gets Serious About Opiate Abuse

By RICHARD PIETERS, M.D., BARBARA HERBERT, M.D., and DANIEL ALFORD, M.D.

Prescription drug abuse is now one of the toughest problems communities face, and officials at local, state, and federal levels are all wrestling with what to do about it. Multiple actions have been taken, including new laws and regulations, monitoring programs, and restrictions on prescribing, with varying results.

The Commonwealth’s new governor and attorney general, Charlie Baker and Maura Healey, have made opiate abuse one of their top priorities. That’s good news, because we are losing hundreds of lives to prescription and opiate abuse.

While drugs like heroin remain a prime cause of overdoses, 52% of the 44,000 drug-overdose deaths in 2013 were related to pharmaceuticals. And of those, 71% involved prescription pain medicines — mostly by people using drugs prescribed to someone else.

As the Institute of Medicine (IOM) has noted, pain is a significant public health problem. Some 100 million adults have chronic pain alone — more than those with diabetes, heart disease, and cancer combined. Whether chronic (constant and long-lasting), acute (of shorter duration), or cancer-related, pain is one of the most frequent reasons for physician visits and taking medication, which often helps with the acute pain of trauma, injury, or surgery.

Healthcare providers write a huge amount of prescriptions for pain medicines — 259 million in 2012 alone. Yet, with some 12 million Americans using prescription medications for non-medical reasons and with more than three out of four people who misuse prescription pain medicines using drugs prescribed to someone else, the reasons for abuse go beyond the number of prescriptions issued.

Physicians and patients together can work together to help reduce the abuse. Here’s how.

Physicians believe patients who experience pain should be able to get relief and understand that appropriately treating pain helps patients heal. Medications carry risk, however, and with opioids, one of the risks is addiction. Physicians must balance the risks and benefits of opioids — while exploring other kinds of treatment in open communication with patients.

Medicines like opioids, taken exactly as prescribed under a physician’s supervision, are excellent therapies for certain kinds of pain, but they may not be appropriate for all people.

Patients must clearly communicate expectations to their physicians. They understandably want immediate relief from pain, but taking more pills than the prescription calls for and dismissing the vital instruction of ‘take only as directed’ may risk harm and make the medicine less effective.

Insurers, who are reluctant to pay for other treatment options, such as physical therapy, acupuncture, and cognitive behavioral treatments, should begin to do so, giving physicians and patients other options besides pills.

Physicians must partner with their patients to figure out what the best treatment is, when opioids are best, and, when they’re not, what the best approach is for treatment. In many cases, the best approach may be one combining opioids with other medicines and additional methods like those named above.

Patients should be candid about their level of pain and tell their doctors what other medicines or substances (such as alcohol or marijuana) are being taken. Mixing substances is dangerous and can be lethal.

Above all, patients should be aware of the National Institute of Drug Abuse’s three elements of prescription abuse: (1) taking someone’s else’s medication; (2) taking medicine in a higher dosage or another manner than prescribed; and (3) taking medications for purposes other than prescribed. Patients have the power to act on all three.

Patients can stop the diversion of medications with responsible storage and disposal. Leaving prescriptions in medicine cabinets is a bad idea; it’s the primary way people who aren’t prescribed medicines get them. Medicines should be stored securely, preferably in lock boxes, and unused medicines should go to ‘take-back’ programs within communities.

Beyond prevention, adding more substance-abuse treatment programs to help with addiction and increasing the availability of naloxone, a prescription drug that prevents death from overdose, are steps that will save lives.


Dr. Richard Pieters is president of the Massachusetts Medical Society. Dr. Daniel Alford is director of the Clinical Addiction Research and Education Unit at Boston Medical Center. Dr. Barbara Herbert is medical director of Addiction Service at Commonwealth Care.

Community Spotlight Features
Lenox Aims to Become a Year-round Destination

Town Manager Christopher Ketchen

Town Manager Christopher Ketchen says winter recreation in Lenox includes snowshoeing and cross-country skiing.

On March 5, Yankee magazine named Lenox the “prettiest winter village in New England.”

The accolade was not only timely, but in perfect alignment with recent efforts by the town and the Chamber of Commerce to market Lenox as a year-round tourist destination.

“Although we are known for what happens here in the summer, we want people to realize there is a lot to see and do in Lenox 12 months a year, especially in terms of recreation and culture,” said Town Manager Christopher Ketchen.

Ralph Petillo agreed. “Lenox used to be perceived as a summer resort, but today it attracts people in every season, and the winter is the perfect time to come here, enjoy the beauty of nature, and regenerate the mind and body,” said the chamber’s executive director. “There is value in that, and this is a wonderful place to live, work, and play.

“Lenox has great cross-country skiing and snowshoeing in Kennedy Park and three downhill ski areas within a 20-minute drive,” he went on. “We’re also home to Canyon Ranch, and Travel and Leisure magazine ranked it as the number-one health spa in the nation. Bill Clinton went there five times last year.”

A second high-end resort that will add to the mix is in the approval process. The palatial, Gilded Age mansion known as Elm Court, which sits on almost 90 acres in Stockbridge with frontage in Lenox, was purchased for $9.8 million in 2012, and Travassa Destination Resorts & Spas, which runs high-end destination spas in Maui, Hawaii, and Austin, Texas, is hoping to transform it into an elaborate, upscale resort/spa with a restaurant.

In addition, plans are moving forward for a $15 to $20 million renovation of the historic, 29-acre Spring Lawn property, which will be become a 95-room, 14-building resort with a unique twist. “It will be open to the public, but will also offer memberships that will allow people to stay there at a reduced rate; the goal is to incentivize return customers and attract new clientele who like to visit the Berkshires, but don’t necessarily want a second home here,” said Gwen Miller, town planner and land use director.

The buildout of the property will occur in two phases. During phase one, the mansion will be turned into a 20-room inn with a restaurant, and the carriage house will be outfitted as a fitness center. Phase two, based on market demand, will include construction of a dozen low-rise buildings that will house an additional 75 hotel rooms.

“A number of older structures will be torn down, and the new buildings will be carefully sited,” Miller said. “The membership option will make it easier for people to come here, as they will know exactly where they will be staying. Spring Lawn is within walking distance to downtown and contains hiking trails and a skating pond with views of Stockbridge Bowl. The master planners really took the historic landscape design into consideration, and the views and trails on the property help make it a desirable location.”

The town is also being promoted by a number of popular venues offering a wide range of wedding packages. They include Blantyre (Castle), the Brook Farm Inn, and Chesapeake Inn of Lenox.

Recreational Opportunities

The Lenox Chamber of Commerce launched a phone app in late December. It is updated daily and lists restaurant specials, store sales, and things to see and do, as well as school closings and other town-related information. A number of businesses are also offering loyalty programs and promotions through the app, such as giving a 10th lunch free at a restaurant.

“We’re helping to shape the future by changing with it,” Petillo said, as he spoke about the new app. “People age 50 and under are much more tech-savvy than they were in the past, so we deemed it prudent to create this app, which we linked to Facebook and to our chamber website. It becomes a personal guide to what’s happening every day in Lenox and even has a section on weddings that lists the places that are available and the contact people, as well as a service directory with plumbers, electricians, doctors, lawyers, real-estate agents and other professionals.”

Keeping up with the times is important because the face of Lenox continues to evolve. Petillo said that, although it was once a summer getaway for the upper 2% of Americans, including the Vanderbilt and J.P. Morgan families, after Tanglewood opened 75 years ago and General Electric left Pittsfield, Lenox became the perfect place to establish year-round cottage industries.

“The number of tourist attractions here is growing, and last year Shakespeare and Co. extended its season,” Petillo told BusinessWest. “The Mount is now open eight months a year, and the National Museum of the Gilded Age and Ventford Hall Mansion and Gilded Age Museum are both open year-round.”

Special events are also staged to attract tourists, and the summer season will kick off with the town’s annual Memorial Day Races, which start and end at Tanglewood and include a marathon, half-marathon, 10k, and 5k, as well as a 15k trail race.

Last year, participants came from more than 25 states and nations, including Florida, California, Canada, the Philippines, and Brazil. “We look forward to having folks take part in this great event, especially since it helps raise money for Team Red, White and Blue, which supports veterans,” Ketchen said.

The town has also focused on promoting Kennedy Park, which contains 500 acres, is used by locals 12 months a year, and boasts several different entrances.

“It’s the recreational gem of the town and is located right in the center, off of Routes 7 and 20. It’s a five-minute walk from our downtown, which contains boutique shops and galleries and a plethora of restaurants, and it’s not uncommon to see mountain bikers stopping to get a coffee or something to eat,” Ketchen said. “But the park is also an ideal place to go snowshoeing, cross-country skiing, hiking, and horseback riding. People can rent skis and snowshoes at the Arcadian Shop, and horses at Berkshire Horseback and Undermountain Farm.”

Meanwhile, efforts are being made to revive the man-made Baker’s Pond, which sits in a remote area of the park. “It served as a water source for the cottage known as the Dormers during the Gilded Age and was acquired by the town years ago,” Ketchen said. “A number of trails go into that part of the park, but the pond has slowly filled in over time.”

Last fall, the town received a $100,000 grant from the state to restore the area, and plans were made to dredge the pond to remove invasive species, then refill it. Access to the trails is being improved, and Berkshire Community College is working with town officials to develop an environmental curriculum that will allow students to study the ecology around the pond.

“The town also hopes to eliminate hardy kiwi from around the pond. It is an invasive plant, and we are working with the Mass. Natural Heritage Endangered Species Program, under the Division of Fisheries and Wildlife, to do this,” Ketchen said, noting that Lenox is seeking a $15,000 state grant that would be matched by an equal amount from the city, if the Board of Selectmen votes to move forward with the project during its May 7 meeting. He added that Massachusetts Audubon’s Pleasant Valley Wildlife Sanctuary, which offers hiking on seven miles of trails, along with a number of other activities, is right around the corner from Kennedy Park, and has joined the effort to mitigate the impact of hardy kiwi on the properties.

Four-season Getaway

Petillo said Lenox was called “A Gem Among the Hills” in a Chamber publication in 1921, and he noted that the Church on the Hill at the entrance to Kennedy Park is the most-photographed church in New England.

Visitors can find its exact location as well as a lot more to see and do by downloading the new phone app, and Petillo believes the new technology tool, coupled with efforts to promote events taking place throughout the year, will help increase tourism.

“Our fall season has become as busy as the summer. Our Apple Squeeze and Harvest Festival features phenomenal food, artisans, and crafts, and celebrates life in Lenox. It’s Americana at its best,” he said. “And our annual Tub Parade marks the end of the summer, while re-enacting an event held in the Gilded Age. The men used to go hunting right before the cottages were closed for the summer, and while they were gone, the ladies would decorate small, horse-drawn carriages, then drive them through town when they returned.

“Lenox is steeped in history,” he went on, “and we are doing all we can to draw the tourist of today and tomorrow and let them know all that we have to offer.”

Lenox at a glance

Year Incorporated: 1767
Population: 5,077
Area: 21.7 square miles

County: Berkshire
Residential Tax Rate: $12.33
Commercial Tax Rate: $15.18
Median Household Income: $51,089
Family Household Income: $74,531
Government: Town Manager; Board of Selectmen
Largest Employers: B Mango and Bird; Cranwell Resort Spa and Golf; Guidewire Inc.; Boston Symphony Orchestra

* Latest information available

Cover Story
Rick Sullivan Settles into New Role as EDC President

Rick SullivanHaving been a mayor, Richard Sullivan Jr. understands how city leaders think. But he wants them to broaden their horizons.

“Cities often don’t focus on the importance of regional development,” said Sullivan, the new president of the Western Mass. Economic Development Council (EDC). “I understand the parochialness; every community wants development they think is appropriate for their community first.

“But there also needs to be a realization,” he continued, “that all the cities and towns of the region need to be strong and growing — that it’s good for neighboring communities when jobs are created in Holyoke, Chicopee, Northampton, or Greenfield, because people from surrounding communities are going to work at those companies and do business with those companies.”

The EDC, which Allan Blair led from its inception 19 years ago until his retirement last fall, has strived for decades to create region-wide vitality, but in some ways, the challenge is greater now, Sullivan said.

“We would rather have growth opportunities happening in neighboring communities than in other parts of the country,” he told BusinessWest. “We live in a time when businesses, for the most part, don’t have to be in any one city or town; they can be really flexible. So we need to really sell the attributes we have as a region.”

To do that, he continued, “we’ve got to change the way we look at ourselves in Western Massachusetts. “There are so many great attributes of the region, so we need to be confident that this is, in fact, a good place to work, to do business, to live. We understand we have needs, but we’re coming from a good place, and we need to tell that story.

“It’s easy to fall into the trap of thinking that good things only happen here when the economy is strong and something spills over from Boston,” Sullivan added. “But I think it’s time Western Massachusetts took the lead and became aggressive in telling our story. It’s a great story; so many good things are happening here. We need to go out, get to the table, and get our share of wins.”

State of Affairs

Sullivan has traveled a wide and varied road to his latest assignment. After serving as Westfield’s mayor from 1994 to 2007, he headed up the state Department of Conservation and Recreation before Gov. Deval Patrick brought him into his cabinet in 2011 as secretary of Energy and Environmental Affairs, a role in which he oversaw six environmental, natural-resource, and energy-regulatory agencies.

From there, Patrick tapped him to be his chief of staff, where he remained through the ex-governor’s second term last year.

“Having spent the last seven and a half years in Boston, I’ve been able to make some contacts there. And I learned that Western Mass. really needs to get a seat at the table when there are growth opportunities; we need to be able to tell the story of Western Mass.,” he said, using as one example the region’s wealth of talent in precision manufacturing.

“You’re seeing growth in the economy of Eastern Mass. as companies ramp up and take new technologies to scale and begin manufacturing. Here in Western Mass., that’s one of our strengths — we can do those manufacturing processes. We can be competitive with other parts of the country; they don’t need to go to some southern state. We need to be at the table on this.”

Allan Blair, who led the EDC from its inception in 1996

Allan Blair, who led the EDC from its inception in 1996 until his retirement last year, forged a number of key partnerships among education and workforce-development entities.

But he doesn’t want to limit his gaze to the east when persuading companies to consider the Pioneer Valley and the Berkshires. “We also have to look south, down the Route 91 corridor — now known as the Knowledge Corridor — from New Haven up through Franklin County; that’s an important part of the economy in Massachusetts. We are well-positioned here in Western Massachusetts. The future is bright.”

Sullivan often brings up the concept of “telling our story,” something he did for years serving in Patrick’s administration.

“I did feel an obligation every day, as member of the cabinet, to bring the Western Mass. story to the table,” he said. “Certainly, it was really easy with Gov. Patrick, because he was very cognizant of the whole state, every single day. He has a home in Richmond, and he has a special place in his heart for Western Mass.”

But telling the story in Boston and spearheading a number of initiatives creating positive change are two different challenges, he went on. “Western Mass. has taken a regional approach for a long time, perhaps out of necessity because we’re smaller than most regions, and we need to band together. The EDC is a place where all voices can be convened. We are well-positioned to be that strong voice.”

The job was an attractive one, he said, opening up as Patrick neared the end of his last term as governor. “I’ve got a long history with the EDC, dating back to my time as mayor of Westfield and working on a project there.”

Actually, he quickly added, he was still City Council president when the EDC and the Westmass Area Development Corp. brought forward plans for Summit Lock Industrial Park, which eventually attracted CNS Wholesale Grocers as its largest tenant. “That was certainly a real turning point in the organization and the region, and allowed Westmass Development to move forward.”

Three Buckets

The EDC’s role in the regional economy is a broad one, boasting affiliations with local chambers of commerce and business improvement districts, Westmass, the Greater Springfield Convention and Visitors Bureau (GSCVB), Westover Metropolitan Airport, and Valley Venture Mentors. But Sullivan said its key focus can be narrowed to three “buckets”: precision manufacturing, higher education, and entrepreneurship, or the innovation economy.

“Precision manufacturing is really the invisible backbone of the economy of Western Mass.,” he explained. “There are a couple of large manufacturers, but there’s a whole network of smaller advanced manufacturers that call Western Mass. home — and have for generations.”

If the industry is a regional calling card, Sullivan said, it’s one the EDC and its partners need to talk up, since these are businesses that don’t typically focus on bringing attention to themselves.

“We need to help them by taking the conversation out there,” he said. “The individuals running these businesses, frankly, don’t have time to be the voice touting this industry, the importance of this network in Western Mass. That’s part of what we need to do as the EDC.”

The industry’s biggest issues revolve around talent and skill sets — not just to fill the jobs available today, but the wave of openings on the horizon over the next decade.

“The workforce on the floor right now is older, and a lot of jobs will come open in the next five to 10 years,” Sullivan said. “So we’re working with the technical schools, the community colleges, and other universities here in Western Mass., working with the Regional Employment Board, to develop really specific education and training.”

A good example is CNR Changchun Railway Vehicles, the Chinese company planning to launch manufacturing operations in Springfield — a project expected to generate more than 100 construction jobs but, more important, up to 250 permanent jobs in the plant. But those positions will require specific skills and certification, as do many manufacturing jobs.

“Manufacturing jobs today are clean, high-tech, IT-driven jobs, and they’re jobs that provide enough income for you to have good quality of life, a good middle-class living,” Sullivan said. “We want to make connections with the rail-car company and other manufacturers in the region and grow the industry here.”

The second bucket, and one that’s related to the first, is the higher-education system in Western Mass. “It’s strong in Western Massachusetts, which is important for an educated workforce,” Sullivan said. “It’s an important business sector here, and we need to tell the story of our schools of higher education here.”

The reason, of course, is to build the skilled workforce that will not only stay in Western Mass., but will develop their own enterprises and scale them up.

“I met with the college presidents,” he said. “They’re willing to step up and play those roles. That’s exciting.”

The third bucket is intertwined with the second, and that’s the region’s innovation economy, built largely through entrepreneurship. “You can see tangible growth in the sector. You see emerging technologies and clusters like Amherst or the Holyoke Innovation District or here in Springfield, with Valley Venture Mentors and commitments from companies like MassMutual and the Davis Foundation, to name just two.”

Innovation crosses all industries, Sullivan continued. “It can be IT-related or biotech-related. There are some great opportunities when you look at issues like clean energy and water technology and innovation.”

From his years dealing with environmental issues on the state level, Sullivan is well aware of the importance of the burgeoning green industries in Western Mass. and projects like a federally funded drinking-water-innovation center at UMass Amherst, tasked with finding solutions for cleaning up the world’s water supply.

“You can go down to the Cape and look at nitrate contamination, but clean water is a global issue,” he said. “And there’s no reason why it can’t be centered here in our region. If we can capture that market, it plays into the good work we have started with innovation and entrepreneurship.

“I think it’s a really exciting time for the region as a whole,” he went on, “and the EDC has a great opportunity to really set the agenda for the region around business growth and business development.”

Games and Gaming

Other EDC-affiliated organizations, like the GSCVB, have their own priorities. “I want to be supportive, plug in where I can be helpful,” Sullivan said. “Mary Kay [Wydra, GSCVB president] is clearly the professional there. The perfect example of that is work on Boston’s Olympic bid and where Western Massachusetts can plug into that. The EDC can be the larger regional voice, but they obviously have the experience to do the nitty-gritty work.”

While Boston’s bid is far from a sure thing, another recreational draw, MGM Springfield, is definitely on its way, breaking ground this spring on an $800 million casino complex in Springfield’s South End. That poses more opportunities — and challenges — for the EDC.

“Obviously, we’ve got construction that’s going to take place,” Sullivan said. “I’ve had conversations with [MGM Springfield President] Mike Mathis, who has been a good partner, trying to plug into our local construction companies and subs, helping to train up the workers. We want our companies, our workers, on these construction projects. That’s the promise they’ve made, and they’ve been very good about keeping that promise.”

Long-term, because MGM is talking about 3,000 permanent jobs in the completed casino, “it goes back to workforce training and narrowing skills gaps,” he continued. “Some jobs will require a high-school or community-college degree, while some higher-level jobs will require more. As a region, we need to be able to do the training for long-term jobs in casino operations.”

The EDC also wants to facilitate connections between the casino and a host of potential locally based vendors, he noted. “We’d like local florists to provide services, or local linen companies, cleaning companies — all the functions that occur on a daily basis in casino operations. We need to make these connections here in Western Massachusetts. I think the EDC can play a role, both with the casino and the rail company — these long-term, large-impact projects — in making sure our local vendors get these jobs.”

Some of those vendors might not have the size to take on that work, he added, which is why the EDC wants to cultivate programs to help them grow. As for the rail-car operations, workers will need to be trained and certified to tackle that manufacturing niche.

“That process just doesn’t happen overnight,” Sullivan said, referring to both the casino and Changchun. “The time is now to make those impacts. Years from now, when things are under construction, that’s be a little late in the game. It seems early, but it’s really not, with the lead time involved with many of those functions.”

Moment in Time

If all that seems like a lot for the EDC to have on its plate during a crucial time in Greater Springfield’s history, well, Sullivan doesn’t deny that. But he’s encouraged by the fact that many different organizations have already made the connections to support the programs needed for further economic growth.

In addition, he’s gratified by the reception he’s received from area mayors, chambers of commerce, and other economic leaders in taking on his new role.

“Everyone has been very welcoming, and there’s a real sense of excitement — not about me personally, but excitement about the potential of the region and what can happen here,” he told BusinessWest. “So, I think this is a moment in time that, if we seize it, can have some long-term economic impact in Western Massachusetts. I have to say, I’m extremely excited about the potential.”

Joseph Bednar can be reached at [email protected]

Chamber Corners Departments

AFFILIATED CHAMBERS OF COMMERCE OF GREATER SPRINGFIELD
www.myonlinechamber.com
(413) 787-1555
 
• Thursdays, through March 26: ACCGS Leadership Institute 2015, 1-4 p.m., at the TD Bank Conference Center, 1441 Main St., Springfield. In partnership with Western New England University.
 
• March 24: ACCGS Pastries, Politics and Policy, 8-9 a.m., at the TD Bank Conference Center, 1441 Main St., Springfield. For political and policy junkies. Reservations are $15 for members, $25 for general admission. Reservations may be made online at www.myonlinechamber.com.
 
• April 1: ACCGS Business@Breakfast, 7:15-9 a.m., at the Delaney House, 3 Country Club Road, Holyoke. Mayor’s Forum, featuring Springfield Mayor Domenic Sarno, West Springfield Mayor Edward Sullivan, and Westfield Mayor Daniel Knapik. Emceed by abc40’s Dave Madsen. Sponsored by United Personnel. Reservations are $20 for members in advance, $25 for members at the door, and $30 for general admission. Reservations may be made online at www.myonlinechamber.com.
 
• April 8: ACCGS Lunch ‘n’ Learn, 11:30 a.m. to 1 p.m., at La Quinta Inn and Suites, 100 Congress St., Springfield. “When Creative Meets Data.” Learn the ‘where’ and ‘how’ to harness the power of real one-to-one personalized marketing. Presented by Mary McCarthy of Andrews Associates. Reservations are $25 for members, $35 for general admission. Reservations may be made online at www.myonlinechamber.com.
 
• April 16: East of the River Five Town Chamber Member Appreciation Night, 5-7 p.m., at Europa Black Rock Bar & Grill, 782 Center St., Ludlow. Enjoy networking, games of chance, and more. Reservations are $5 for members, and may be made online at www.myonlinechamber.com. East of the River Five Town Chamber is an affiliate of the Affiliated Chambers of Commerce of Greater Springfield.
 
• April 29: ACCGS Beacon Hill Summit 2015, 7 a.m.-7 p.m. at the Massachusetts State House. Hosted by state Sen. James Welch. Day-long opportunity to meet with members of the Baker-Polito administration and the Massachusetts delegation. Reservations are $180 per person, including continental breakfast, transportation, lunch, reception, and all summit materials. Reservations may be made online at www.myonlinechamber.com.
 
AMHERST AREA CHAMBER OF COMMERCE
www.amherstarea.com
413-253-0700
 
• March 26: Margarita Madness 2015, 5:30-7:30 p.m., at the Hadley Farms Meeting House, 41 Russell St., Hadley. Taste a variety of margaritas and vote for your favorites. Step into the tropics and pretend you’re on a Caribbean island. This is a Division One competition between restaurant and business margaritas. Your votes will determine who will take home the coveted Amherst Area Chamber of Commerce trophies. Business margaritas provided by: Alden Credit Union, New England Promotional Marketing, Hadley Farms Meeting House, Country Nissan, Lord Jeffery Inn, TD Bank for Big Brothers Big Sisters of Hampshire County, Encharter Insurance, Applewood at Amherst, and more to come. Restaurant margaritas provided by: Bistro 63 at the Monkey Bar, Bread & Butter, Bridgeside Grille, Chandler’s Restaurant, the Pub, Lord Jeffery Inn, Hadley Farms Meeting House, Chez Josef, Johnny’s Tavern, and more to come. Food Provided by: Emily’s Gourmet to Go, Something Special Catering, Pallazo Café, Glazed Donut Shop, Pop’s Biscotti, and Johnny’s Tavern. Tickets are $20 in advance and $25 at the door. For more information, contact the chamber at (413) 253-0700.

GREATER CHICOPEE CHAMBER OF COMMERCE
www.chicopeechamber.org
(413) 594-2101

• March 25 : 21st Annual Table Top Expo and Business Networking Event, 4:30-7 p.m., at the Log Cabin Banquet and Meeting House, 500 Easthampton Road, Holyoke. Exhibitor cost: $125 for a table. Admission: $10 in advance, $15 at the door. For more information or to register, contact the chamber at (413) 594-2101 or visit www.chicopeechamber.org.
 
• April 15: Salute Breakfast, 7:15-9 a.m., at the Summit View Banquet & Meeting House. For more information or to register, contact the chamber at (413) 594-2101 or visit www.chicopeechamber.org.
 
• April 16: Mornings with the Mayor, 8-9 a.m., at the Boys & Girls Club, 580 Meadow St., Chicopee. For more information or to register, contact the chamber at (413) 594-2101 or visit www.chicopeechamber.org.
 
• April 17: Lunch & Learn, 11:45 a.m. to 1 p.m., at the Hampton Inn, 600 Memorial Dr., Chicopee. Attorney Kate O’Brien from Sullivan, Hayes & Quinn will present “No Union, No Worries? No Way!” This is an informative program about what almost all private-sector, non-union employers need to do to avoid being a target of the National Labor Relations Board (NLRB). For more information or to register, contact the chamber at (413) 594-2101 or visit www.chicopeechamber.org.
 
• April 22: Business After Hours, 5-7 p.m., at La Quinta Inn & Suites, 100 Congress St., Springfield. For more information, call the chamber at (413) 594-2101.

• May 15: Lunch & Learn, 11:45 a.m. to 1 p.m., at the Hampton Inn, 600 Memorial Dr., Chicopee. “ACA Compliance: Employer Requirements and Management Tools.” Learn about a solid, user-friendly road map for understanding compliance issues. For more information or to register, contact the chamber at (413) 594-2101 or visit www.chicopeechamber.org.
 
• May 20: Business After Hours, 5-7 p.m., at Renaissance Manor on Cabot, 279 Cabot St., Holyoke. For more information or to register, contact the chamber at (413) 594-2101 or visit www.chicopeechamber.org.
 
• May 21: Greater Chicopee Chamber Golf Tournament, 10 a.m., at Chicopee Country Club. For more information or to register, contact the chamber at (413) 594-2101 or visit www.chicopeechamber.org.
 
• May 27: Salute Breakfast, 7:15-9 a.m., at Elms College, 291 Springfield St., Chicopee. For more information or to register, contact the chamber at (413) 594-2101 or visit www.chicopeechamber.org.

 
GREATER EASTHAMPTON CHAMBER OF COMMERCE
www.easthamptonchamber.org
(413) 527-9414
 
• March 25: 21st Annual Table Top Expo and Business Networking Event, 4:30-7 p.m., at the Log Cabin Banquet and Meeting House, 500 Easthampton Road, Holyoke. Exhibitor cost: $125 for a table. Admission is $10 in advance, $15 at the door. To register, contact the chamber at (413) 527-9414.
 
• April 2: Greater Holyoke & Greater Easthampton Chambers of Commerce Legislative Luncheon, 11:45 a.m.-1:30 p.m., at the Log Cabin Banquet and Meeting House, 500 Easthampton Road, Holyoke. Sponsored by Easthampton Savings Bank, Holyoke Community College, H&R Block, United Bank, United Personnel, and TD Bank. Ask questions, get answers, and hear issues defined. Cost: $30 for members, $35 for non-members, and $240 for a table of eight. Call the Holyoke chamber at (413) 534-3376 or the Easthampton Chamber (413) 527-9414 to sign up.
 
• April 13: Monday Morning with the Mayor: Getting Down to Business about Business. Casual conversation with Mayor Karen Cadieux, 8-9 a.m., at Burger King, 113 Northampton St., Easthampton. Free and open to the public.
 
• May 11: Monday Morning with the Mayor: Getting down to Business about Business. Casual conversation with Mayor Karen Cadieux, 8-9 a.m., at Easthampton Savings Bank, 36 Main St., Easthampton. Free and open to the public.
 
GREATER HOLYOKE CHAMBER OF COMMERCE
www.holycham.com
(413) 534-3376
 
• Greater Holyoke & Greater Easthampton Chambers of Commerce Legislative Luncheon, 11:45 a.m.-1:30 p.m., at the Log Cabin Banquet and Meeting House, 500 Easthampton Road, Holyoke. Sponsored by Easthampton Savings Bank, Holyoke Community College, H&R Block, United Bank, United Personnel, and TD Bank. Ask questions, get answers, and hear issues defined. Cost: $30 for members, $35 for non-members, and $240 for a table of eight. Call the Holyoke chamber at (413) 534-3376 or the Easthampton Chamber (413) 527-9414 to sign up.
 
• May 15: Chamber After Hours at Pic’s Place, 5-7 p.m. Sponsored and Hosted by Pic’s Place, 910 Hampden St., Holyoke. Tickets: $10 for members, $15 for the public. Call the chamber at (413) 534-3376 or sign up online at www.holycham.com.
 
• May 18:
Annual Chamber Cup 2015 Golf Tournament, celebrating the chamber’s 125th anniversary, 10:30 a.m. at Wyckoff Country Club, 233 Easthampton Road, Holyoke. Registration and lunch at 10:30 a.m.; tee off at noon (scramble format); dinner following game with elaborate food stations catered by the Log Cabin. Cost: $125 per player includes lunch, 18 holes of golf, cart, and dinner. Dinner only: $25. Awards, raffles, and cash prizes follow dinner. Tournament sponsors: Log Cabin and PeoplesBank. Corporate sponsors: Dowd Insurance, Goss & McLain Insurance Agency, Holyoke Gas & Electric, Mountain View Landscapes, Holyoke Medical Center, People’s United Bank, the Republican, and Resnic, Beauregard, Waite & Driscoll. For reservations, call the Chamber Office at (413) 534-3376 or register online at www.holycham.com.
 
• May 21: Chamber Business Connections, 5-7 p.m. Sponsored and hosted by PeoplesBank, in the atrium in the PeoplesBank Building at 330 Whitney Ave. Cost is $10 for chamber members, $15 for non-members. Join your friends and colleagues for this fun and casual evening of networking. Refreshments, door prizes, and 50/50 raffle. 
 
• June 19: Save the date for the chamber’s 125th Anniversary Gala Ball at the Log Cabin Banquet & Meeting House, 500 Easthampton Road, Holyoke. Cocktails at 6 p.m., dinner at 7 p.m. Enjoy an elegant meal and dance to the music of the Floyd Patterson Band. Join Marcotte Ford as one of the major event sponsors by calling (413) 534-3376. Event is open to the public. More details to follow. 
 
GREATER NORTHAMPTON CHAMBER OF COMMERCE
www.explorenorthampton.com
(413) 584-1900

• March 25: 21st Annual Table Top Expo and Business Networking Event, 4:30-7 p.m., at the Log Cabin Banquet and Meeting House, 500 Easthampton Road, Holyoke. Exhibitor cost: $125 for a table. Admission: $10 in advance, $15 at the door. To register, contact the chamber at (413) 584-1900
 
• May 6: May Arrive @ 5, 5-7 p.m. at Whalen Insurance Agency. For more information or to register, contact the chamber at (413) 584-1900
 
• July 1:
July Arrive @ 5, 5-7 p.m. Sponsored by Pioneer Landscapes and Easthampton Electrical. For more information or to register, contact the chamber at (413) 584-1900.
 
GREATER WESTFIELD CHAMBER OF COMMERCE
www.westfieldbiz.org
(413) 568-1618
 
• April 6:
Mayor’s Coffee Hour, 8-9 a.m., at Dever Auditorium at Westfield State University, 577 Western Ave., Westfield. This event is free and open to the public. Call Pam at the chamber office at (413) 568-1618 to register for this event, so we may give our host a head count.

• April 8: April After 5 Connection, 5-7 p.m., at Vantage Sports & Rehab, 130 Southampton Road, Westfield. Refreshments will be served. Bring your business cards and make connections. Tickets are $10 for members, $15 cash for non-members. To register, call Pam at the chamber office at (413) 568-1618.

• April 28: Southwick Home to Business Show, at Tucker’s Restaurant. For more information, contact Pam at the Chamber office at (413) 568-1618.

• May 4:
Mayor’s Coffee Hour, 8-9 a.m., at Renaissance Manor, 37 Feeding Hills Road, Westfield. This event is free and open to the public. Call Pam at the chamber office at (413) 568-1618 to register, so we may give our host a head count.

• May 13: May After 5 Connection, 5-7 p.m., at Armbrook Village, 551 North Road, Westfield. Refreshments will be served. Bring your business cards and make connections. Tickets are $10 for members, $15 cash for non-members. To register, call Pam at the chamber office at (413) 568-1618.
 
• May 18: Save the date for the annual golf tournament at 10 a.m. at Tekoa Country Club. More details to come.
 
PROFESSIONAL WOMEN’S CHAMBER
www.professionalwomenschamber.com
(413) 755-1310
 
• April 14: Professional Women’s Chamber Ladies Night,  5-7 p.m., at Hofbrauhaus, 1105 Main St., West Springfield. Enjoy complimentary wine and refreshments.
Reservations are complimentary but required. To reserve a spot, contact Gwen Burke at (413) 237-8840 or [email protected]. The Professional Women’s Chamber is an affiliate of the Affiliated Chambers of Commerce of Greater Springfield.
 
WEST OF THE RIVER CHAMBER OF COMMERCE
www.ourwrc.com
(413) 426-3880

• April 1: Wicked Wednesday,  5:30-7:30 p.m., at Kaptain Jimmy’s, 916 Suffield St., Agawam. Sponsored by Easthampton Savings Bank. Wicked Wednesdays are monthly social events hosted by various businesses and restaurants, which bring members and non-members together to network in a laid-back atmosphere. Free for chamber members, $10 at the door for non-members. Event is open to the public. For more information, contact the chamber office at (413) 426-3880 or e-mail [email protected].
 
• April 16:
 Networking Lunch, noon to 1:30 p.m., at Cal’s, 1068 Riverdale Road, West Springfield. Enjoy a sit-down lunch while networking with fellow chamber members. Each attendee will get a chance to offer a brief sales pitch. The only cost to attend is the cost of lunch. Attendees will order off the menu and pay separately the day of the event. Please note, we cannot invoice you for these events. Attendees must be members or guests of members. 
For more information, contact the chamber office at (413) 426-3880 or e-mail [email protected].

Opinion
Cutting Tourism Dollars Isn’t the Answer

We understand that Massachusetts Gov. Charlie Baker has a huge budget deficit to close — more than $750 million, by most estimates — and we don’t intend to overanalyze his efforts to do so, because almost all budgets are unpopular — and debatable.

But his announced intentions to slash funding for both the Mass. Office of Travel and Tourism (from $14.2 million to $6.1 million) and the regional tourism councils (from $5 million to $500,000) represent a tack we wouldn’t recommend.

That’s because the tourism sector is becoming an increasingly important contributor to the state’s economic health and well-being, and it will be even more so in the years to come as the casinos currently on the drawing board open their doors to the millions expected to visit those resorts each year. And also because, in this sector, perhaps even more than in some others, you really do have to spend money to make money.

Already, state legislators who understand the importance of tourist dollars to the cities and towns they represen are casting serious doubt about whether the governor’s proposal will fly, and we hope they’re right in their assessments. Dollars spent to promote the state and individual regions like Greater Springfield, the Berkshires, or the Amherst-Northampton corridor are not so much expenditures as they are investments, and the new governor’s administration needs to recognize that and find another way to trim some $12 million from the budget.

In a way, we can understand the administration’s thinking with regard to tourism funding, especially given the dearth of attractive options when it comes to cutting the budget. After all, the Commonwealth’s major attractions and convention facilities are not exactly state secrets, and Internet-savvy site finders have a wealth of information at their disposal.

But as traditional sources of employment and economic vitality (especially manufacturing) have declined in recent years, competition for tourism dollars has become increasingly intense.

And in this environment, visibility is critically important. Even states and cities that have long been popular destinations, spots that one might think wouldn’t need to advertise — Florida, California, Hawaii, New York City, and Las Vegas all come to mind — have invested millions in keeping themselves front and center when it comes to the minds and wallets of tourists.

Such a mindset has created a good amount of momentum locally, especially with regard to conventions and meetings. Greater Springfield is an attractive — and reasonably priced —alternative for convention planners, and these assets have been a big factor in an increase in bookings in recent years.

And now, those pushing this area as a convention or meeting site have something more to sell — the resort casino that will soon be taking shape in Springfield’s South End.

That’s an attractive addition, one that has the potential to make this area a real player in that segment of the tourism industry and one that should open some doors that were previously closed.

But for that door to open all the way, this state and this region have to be able to promote themselves — and now. Indeed, many conventions are booked years in advance, and now is the time to strike.

As we said at the top, closing a $750 million budget gap will be difficult, and it’s easy to say ‘don’t cut here’ or ‘don’t cut there.’ But in the case of funding for the Office of Travel and Tourism and the individual convention and visitors bureaus, cuts now could have some serious consequences later.

Daily News

WESTFIELD — As part of its annual Month Celebrating Women calendar of events, Westfield State University will host British South Asian scholar Dr. Alka Kurian, who will present her lecture, “Women as Militarized Bodies: Subject or Objects?” today at 5 p.m. in Wilson Savignano Auditorium C.

For nearly 30 years, Westfield State has held events dedicated to awareness and celebration of women’s rights and issues involving women globally. What started off as a week-long celebration organized around International Women’s Day (March 8) is now a month-long tribute complete with guest speakers, concerts, and art exhibits. The month is organized by faculty and staff and the department of Diversity, Inclusion, and Student Activities, and is led by Ron’na Lytle, administrative assistant of the Ethnic and Gender Studies and World Language Studies departments.

Kurian is a lecturer at the University of Washington Bothell, where she teaches courses in film studies, literature, women’s studies, and human rights. She is the author of Narratives of Gendered Dissent in South Asian Cinemas and served as the co-director of the ninth Seattle South Asian Film Festival. She holds a Ph.D. in film and cultural studies from the University of Sunderland in the U.K.

During her lecture, Kurian will focus on women’s participation in the Liberation Tigers of Tamil Eelam (LTTE), the armed wing of the Tamil resistance movement in the post-colonial Sri Lankan civil war. She will draw a comparison between Sri Lanka women’s participation in suicide missions with several geopolitical locations in the Middle East and initiate a conversation on the transformative potential of revolutionary violence for the gendered subaltern.

The lecture was organized by Shoba Sharad Rajgopal, associate professor of Ethnic and Gender Studies, who met Kurian at the National Women’s Studies Assoc. “I hope audience members develop more of an interest in international politics through attending this lecture,” Rajgopal said. The lecture is free and open to the public. For more information, contact Lytle at (413) 572-5573.

Education Sections
Springfield Takes a Bold Step to Bring Diversity to the Classroom

Daniel Warwick

Daniel Warwick says Reach to Teach is an imaginative effort to address the national problem of diversity in the classroom.

Like most urban centers in this country, Springfield struggles to have its teaching force match — or even approach — the diversity and demographic nature of the students sitting in the classrooms.

But unlike most of those cities, it is taking a unique, aggressive, and highly imaginative approach to addressing that critical issue.

It’s called Reach to Teach, an ambitious partnership with Westfield State University, renowned for its education programs throughout its 175-year history (in fact, it was once known as Westfield Teachers College). The program, launched in February, seeks to recruit, mentor, and train Springfield middle- and high-school students of color and eventually return them to the classrooms of their youth through guaranteed employment in the city’s public schools.

One of its primary goals is to attract people to high-need areas, such as math, science, and special education, said Springfield School Superintendent Dan Warwick, who called this a “grow-our-own” initiative. It’s a model he believes is unique, and one that comes complete with myriad benefits for Springfield schools and their future students, the young people recruited into the program, and Westfield State.

“Rather than trying to recruit minority teachers from elsewhere, when there’s a shortage everywhere, this was a way to grow our own kids and get them to come back to Springfield,” said Warwick, himself a product of Westfield State’s education program, adding that research has shown that, when students have teachers who come from the same racial and cultural background they do, they perform better academically, have higher self-esteem, stay in school longer, and graduate at higher rates. “If they do come back, they’re more likely to live in the city, and they’re more likely to stay in the profession.”

Cheryl Stanley, dean of Education at Westfield State and a classmate of Warwick’s at Springfield’s Cathedral High School, agreed, and noted that creating more diversity in the teaching ranks is now a national priority.

“We are now seeing this as a call to duty — for all institutions to start thinking about recruitment strategies to increase the diversity in our teacher-preparation programs,” she said, adding that WSU has been addressing this issue in various ways for years. “And it results from the increased number of students of color in the public schools.

“We’re being asked to be creative in our responses to this problem,” she went on, “and part of doing that is establishing partnerships with school districts, and the best school districts to partner with are in the urban settings because this is where these students are.”

Here’s how Reach to Teach works. The initiative will provide up to 20 eligible students from Springfield with automatic admission to Westfield State, technical support on the application process, available scholarship funding during junior and senior years, and, most importantly, a guaranteed job with mentorship for one year post-graduation in the Springfield Public School (SPS) system.

There are no firm quantitative goals for this initiative, said Warwick and Springfield’s assistant superintendent, Lydia Martinez, only a determined quest for “progress” in the current number of minorities among the ranks of faculty and staff members, and they believe this can certainly be accomplished.

But there is more to it than just diversity, said Martinez, a Springfield native who graduated from Westfield State’s Urban Education program and embodies the main thrust of Reach to Teach. She said SPS teachers who grew up in Springfield share more than a birthplace with their students.

“This program also helps us with the cultural piece, not just in terms of diversity of race,” she explained. “Through Reach to Teach, we can have more teachers who grew up in Springfield and are a part of the fabric of the city here, having come up through the system. It’s coming back home to what you know and helping the next cadre get to where they need to be.”

For this issue and its focus on education, BusinessWest takes an in-depth look at the Reach to Teach initiative and its potential to change the landscape in Springfield’s schools.

New School of Thought

Springfield Public School enrollment numbers underscore the need for more teachers of color.

Indeed, 88% of the system’s students are non-white, while only 11% of SPS faculty and staff are non-white, according to 2013-14 enrollment data published by the Mass. Department of Elementary and Secondary Education. Similarly, at Westfield State for the 2014-15 year, only 11% of undergraduate, post-baccalaureate-certificate, and graduate-education-licensure candidates combined are non-white.

Reach to Teach was conceived to address this disparity, thus benefiting both entities, said Warwick, adding that discussions between the parties began last year and ended with a memorandum of understanding inked early this year.

In many ways, Reach to Teach is an effort to take an already-strong relationship between the Springfield Public Schools and Westfield State to an even higher level. Indeed, for decades now, WSU has been the lead source of teachers for not only the Springfield system but many others in the region, said Warwick, adding that the entities have partnered in many ways over the years, including a program that brings WSU students into the city’s schools for experience in an urban setting.

“This was a natural affiliation — Westfield State has a history of a great educational program, and that’s still true today,” he said, adding that Reach to Teach will tap into that relationship to address what has been a persistent and nagging challenge.

Indeed, as he talked about the need to recruit more people of color to the teaching ranks in the Springfield Public Schools, Warwick stressed repeatedly that the problem is hardly unique to Springfield.

“Like all other urban districts, we face a huge challenge recruiting and retaining a diverse, highly qualified staff,” he explained. “If you look at most school systems in the country, especially urban districts, there’s an under-representation with regard to minority teachers — and they’re all trying to do something about it.”

Thus, every major urban center is working hard to recruit minorities to its classrooms, he went on, adding that they are generally fishing in the same pond — schools with both education programs and high percentages of minority students.

“Every other major urban center is trying to do the same thing,” he said. “And they’re probably going to the African-American colleges, to Puerto Rico, and other areas; they’re all recruiting from the same places, and the competition for qualified candidates is intense.”

Cheryl Stanley, seen here with Springfield Mayor Domenic Sarno

Cheryl Stanley, seen here with Springfield Mayor Domenic Sarno, says the key to achieving diversity in the classroom is partnerships with urban school districts like Springfield’s.

In a way, Reach to Teach is creating a new pond, said those involved with the initiative, although there are still plenty of challenges to overcome when it comes to achieving the desired diversity at the front of the classroom.

Indeed, there are many reasons why there is a distinct shortage of minorities in teaching roles, ranging from the difficulty with attaining a degree and becoming certified to teach both a specific subject and at a specific level, to the comparatively low rate of pay in this field, at least when compared to other professions requiring college degrees.

“The low rate of pay to start is certainly an issue, and there’s also the testing protocol that kids have to go through now to qualify as education majors — there are a lot of barriers to people pursuing education today, said Warwick, adding that Reach to Teach will encourage young students to pursue that profession and then mentor them and assist with clearing the many hurdles involved.

“The problem with the minority teacher shortage is that not enough minority students are going on to college to pursue education,” he explained. “We want to really encourage young people to enter this field, so Westfield State has put together a framework to offer them assistance to get through college, and our head of guidance is providing some assistance in high school, encouraging them to pursue this.

“And we said that, if we can bring our kids back, and they complete Westfield State’s program, we’d be glad to hire them,” he went on.

This guarantee of employment is one of the program’s best selling points, said Martinez, adding that the process by which Springfield will seek to grow its own will begin with recruitment of students while they’re still in middle school, although for the first few years the targets will obviously be high-school students and those already in the workforce seeking a possible career change.

“We want to identify potential candidates as early as possible, ideally in middle school,” she explained, adding that, by doing so, the SPS can mentor the students and help prepare them for the road ahead through participation in the Future Teachers of America program and other initiatives. “We want to teach them as they enter high school so we can mentor them, track them, help them get to Westfield State University, and then help them come back.”

While those involved hoped to have some students enrolled in the education program at WSU this fall, they expect the initiative to really get rolling in the fall of 2016.

There is a need for minority teachers across the board, said Stanley, but the need is especially acute in the STEM fields (science, technology, engineering, and mathematics), mostly because of the rugged path to attaining licensure to teach those subjects, the perception that such positions are beyond one’s grasp, and the immense competition across several fields for students who develop such aptitudes.

“When you think about the best and the brightest, we’re competing against many other occupations for those individuals,” she told BusinessWest. “This includes corporations that can offer much more in terms of dollar signs. So the world has really opened up, and all fields are looking for people of color, and they have choices. And teaching doesn’t appear to be as rewarding as other fields where you might get a bonus up front, a full scholarship right up front, and a guaranteed job right up front. That’s what teaching is competing against.”

Despite all that competition, Stanley said the Reach to Teach initiative is already garnering some interest within the community — primarily because of the guaranteed jobs for students who successfully complete the program — and noted that some potential career changers are making inquiries.

Learning Curves

As he talked about the demographic disparity in the SPS between the students and those teaching them, Warwick said he didn’t have any hard numbers when it came to percentage of teachers who would be considered minorities.

“Let’s just say it’s not what we want it to be and we need it to be,” he told BusinessWest. “I think inroads have been made, but there’s certainly more opportunity there.”

To realize those opportunities, something bold and imaginative is needed, he went on, adding that Reach to Teach certainly fits that description.

If it succeeds as planned, other urban centers may have an effective blueprint to follow. Meanwhile, and more importantly, Springfield will have a base of faculty and staff far more reflective of the community being served.


George O’Brien can be reached at [email protected]

Agenda Departments

‘Creating and Leveraging Networks for Success’
March 25: Leadership Pioneer Valley (LPV) will present “Creating and Leveraging Networks for Success” from 11 a.m. to 2:30 p.m. at Gateway City Arts in Holyoke. The program will feature Gibran Rivera, senior associate at the Interaction Institute for Social Change in Boston. He will provide a crash course on strategic networking and educate attendees on how to thrive in a networked world, strategize as a networked professional, and overcome networking obstacles. Rivera moved from Puerto Rico to Westfield at age 12 and says the experience of “becoming a minority” has come to define his life’s work. He is the originator of Start & Thrive Studio and maintains a long-time affiliation with the Interaction Institute for Social Change, where he works on the development of leaders, organizations, and networks, and uses coaching, training, process design, and facilitation in service of those who are committed to social transformation. The program is being sponsored by Griffin Staffing Network. The cost is $45 for LPV members and $60 for non-members. For more information or to register, call (413) 737-3876.

Spaghetti Supper
March 25: The Gray House will hold its 24th annual Spaghetti Supper from 5 to 7 p.m. at the Greek Cultural Center, 22 St. George St., Springfield. This special event is a crucial fund-raiser for the Gray House, typically attracting about 400 attendees. Tickets for the event are $5 for adults and $3 for children, and may be purchased at the door. In addition to the supper, there will be a raffle and a silent auction. This year, first prize at the raffle is a foursome to the Ranch Golf Club in Southwick, valued at $400. The East Longmeadow Knights of Columbus Council #9960 will once again be cooking the meal for the spaghetti supper. All proceeds will help the Gray House provide food, clothing, and educational services to neighbors in need. This year, the Gray House will honor Bay Path University (BPU) for its overall support. “We’re excited to honor Bay Path and acknowledge their assistant director of Student Activities, Michelle Mirti, and Dr. Kathryn Wiezbicki-Stevens from the Psychology Department,” said Dena Calvanese, executive director of the Gray House. “These two women have introduced many fantastic Bay Path students to the Gray House, and some of those students have become dedicated, compassionate, and very active volunteers. The Gray House relies on volunteers, and the Bay Path community truly makes a difference for the Gray House and, more importantly, to the people we serve.” The Gray House is a small, neighborhood agency located in and serving the North End of Springfield, one of the city’s poorest neighborhoods and one of the poorest in the state, where than 50% of residents live in poverty and struggle to meet their daily needs. The Gray House assists by providing food, clothing, adult education, and after-school and summer programming for children, and has been providing such support for 30 years and assisted nearly 11,000 people in 2014. For more information or to purchase tickets, call (413) 734-6696, e-mail [email protected], or visit www.grayhouse.org.

EANE Management Conference
March 26: The Employers Association of the NorthEast (EANE) announced that its 11th annual Management Conference will be held at the Sheraton Springfield Monarch Place Hotel, with a focus on employee engagement. The full-day conference will address how managers and supervisors can create a culture of engagement, alignment, and loyalty to improve organizational performance. “Statistics show that only 29% of the workforce is engaged, while 45% is not engaged and, most alarming, 26% is disengaged,” said Meredith Wise, EANE president. “The benefits of high employee engagement are clear.” The program will feature Kevin Kruse, an expert on the power of leadership and employee engagement, and leadership columnist for Forbes. He is a New York Times bestselling author of Employee Engagement 2.0 and Employee Engagement for Everyone. The conference also includes a peer panel discussion on engagement, breakout sessions, and a special presentation on “Creating a POP! Culture of Engagement” with Rich Trombetta of Innovation Is Easy. The cost for the program is $325 per person, with discounts for three or more. Register at www.eane.org or by calling (877) 662-6444. The program will offer 6.25 credits from the HR Certification Institute. Sponsoring the program are United Personnel and the CPA firm Meyers Brothers Kalicka, P.C.

Red Cross Open House
March 26: The American Red Cross of Western Massachusetts will host a recruitment event and open house 2 to 7 p.m. at its new location at 150 Brookdale Dr., Springfield. The goal of the event is to showcase all of the volunteer opportunities available in community. Prospective volunteers will be able to visit table displays representing the programs and services of the Red Cross. Attendees can speak with active volunteers who can answer questions about what is involved. Opportunities exist to respond to local disasters and provide relief to victims, including sheltering and feeding on larger events, working as a liaison with Red Cross partners, assisting with registration at blood drives, or staffing the reception desk. There are also openings to teach CPR, first aid, and preparedness education or help with various office-related tasks. “The Red Cross provides the training and resources to enable our volunteers to truly make a difference in our community,” said Mary Nathan, disaster program manager. The Red Cross asks that people consider sharing their time and talent to make a difference in the community, and visit the open house. Tours will be offered to all who attend. For more information, e-mail [email protected].

Home & Garden Show
March 26-29: The original Western Massachusetts Home & Garden Show will take place at the Eastern States Exposition, in the Better Living Center and the Young Building, showcasing the latest trends from local home-improvement businesses, including Boilard Lumber, Baystate Rug & Flooring, Hampden Zimmerman Lighting Design Showroom, Ondrick Natural Earth, Serv-U Locksmiths, and Yankee Mattress Factory. The Home & Garden Show is the region’s premier show for preparing consumers and construction professionals for the upcoming building season. From first-time homeowners and weekend-warrior renovation enthusiasts to lawn and garden experts and contractors, the Home & Garden Show offers home-improvement and commercial-building solutions for a wide audience. The days and hours are Thursday, March 26, 2 to 9 p.m.; Friday, March 27, 1 to 9 p.m.; Saturday, March 28, 10 a.m. to 9 p.m.; and Sunday, March 29, 10 a.m. to 5 p.m. General admission is $10 per person. Children under 12 are free. Active military and veterans get free admission on Thursday with valid ID. Visit the Home & Garden Show website, westernmasshomeshow.com, for reduced-admission coupons.
 
Legends of Music
March 29: A rock and roll tribute to the legends of American music will help to raise funds for the local USO of Pioneer Valley. The show will take place at Chez Josef in Agawam, with cocktails at 4 p.m., seating at 5 p.m., and the show beginning at 6 p.m. Local tribute artists include Ray Guillemette Jr. as Elvis Presley, Rick Larimore as Rod Stewart, Ben Ashley as Buddy Holly, Charlie Lask as Neil Diamond, Atoa Ripley with a tribute to Lou Rawls and Tom Jones, Brian McCullough with a tribute to Roy Orbison, Erving Lewis as Lionel Ritchie, Patrick Tobin with a tribute to Frank Sinatra, Nicky Fuller as Lady Gaga, Gregorio Malante as Tina Turner, and Vicki Rose with a tribute to Celine Dion. All will be backed up by Joe Perreira’s Western Mass All Stars. Tickets cost $20 and are available at Chez Josef. Call the Chez Josef box office at (413) 355-5394 to reserve a seat.

Transitioning Business Ownership
March 31: One of the largest challenges facing business owners today is how to solve the question, “how do I get out of my business?” If you are like 2.7 million American business owners over the age of 55, the answer carries a greater significance. The country is embarking on the largest transition of business ownership in history, yet three out of four owners haven’t taken a single step to prepare for what will be the most competitive sellers’ market ever. The good news is, it’s not too late to start planning. Kevin and Michael Vann of the Vann Group are providing a primer on what you need to know about the succession/transition planning process from 7:30 to 9:30 a.m. at the Colony Club in Springfield. Topics to be discussed include the current transition/succession landscape, establishing transition expectations and objectives, business valuation facts and realities, family and partner dynamics, exit options and structure considerations, preparing the company for transition, and your advisors and the value they create. Breakfast will be served, and each attendee will receive a free, customized Business Exit/Transition Readiness Analysis ($1,000 value). To register, contact Michael Wright at (413) 543-2776 or [email protected], or register online.

ACCGS Business@Breakfast

April 1: The Affiliated Chambers of Commerce of Greater Springfield (ACCGS) April Business@Breakfast will feature a Mayors’ Forum as the highlight of the event from 7:15 to 9 a.m. at the Delaney House, 3 Country Club Road, Holyoke, sponsored by United Personnel Services. Dave Madsen, managing editor and primary anchor for abc40, will moderate an informal discussion with West Springfield Mayor Edward Sullivan, Westfield Mayor Daniel Knapik, and Springfield Mayor Domenic Sarno. The discussion will provide attendees with an inside look at the personal and professional lives of these elected officials. Sullivan is halfway through his first term as mayor. Knapik has served as mayor of Westfield since 2010 and announced this year that he is seeking out new challenges and will not be running for another term. Sarno has announced his candidacy for a fourth term in office. If elected and he completes the entire term, it would make him the longest-standing mayor in Springfield’s history. Business@Breakfast is a monthly series that pays tribute to individuals, businesses, and organizations for major contributions to civic and economic growth and for actions that bring honor to the region. Tickets are $20 for ACCGS members and $30 for general admission. Reservations are suggested and can be made online at www.myonlinechamber.com or by contacting Member Services Director Sarah Mazzaferro at [email protected]. Sponsorship opportunities are also available; contact Mazzaferro at (413) 755-1313 for information.

Employment-law Seminar
April 9: Due to the high volume of interest, Royal LLP will present an encore of its seminar pertaining to three major changes in employment law that every employer needs to be aware of for 2015. The seminar will take place from 8 to 9 a.m. at the company’s offices at 270 Pleasant St., Northampton. At this roundtable, the company will focus on sick leave, domestic-violence leave, and paternity leave, and will also flag an issue with respect to the Affordable Care Act relating to healthcare reimbursement, as well as minimum wage. The seminar will be led by principal Amy Royal. Cost is $30 per person; payments may be mailed to Royal LLP, 270 Pleasant St., Northampton, MA 01060. Advance registration is required, and seating will be limited. Contact Ann-Marie Marcil at [email protected] to register.

Not Just Business as Usual
April 30: The Springfield Technical Community College (STCC) Foundation’s Not Just Business as Usual (NJBAU) event is one of the premiere networking events for business leaders in Western Mass. This annual celebration, in its sixth year, is a celebration of innovative thinking which gives participants the opportunity to learn from business experts while raising significant funding for the STCC WORKS scholarship program. The event will be held at the Naismith Memorial Basketball Hall of Fame. A cocktail and networking reception will be held from 5:30 to 7 p.m., with dinner and the keynote speaker, Google Engineering Director Steve Vinter, to follow from 7 to 8:30 p.m. Vinter has overseen the growth of Google’s Cambridge site from 15 software engineers in 2007 to more than 900 today. He is responsible for developing digital-publishing products such as Google eBooks, Google Play Newsstand, and Play for Education, and has over 20 years of industry experience working in the Boston area, focusing on building products and services for hundreds of millions of users of mobile and cloud computing. He also is the co-founder of MassCAN, a partnership of organizations which collaborate to inspire and educate students in Massachusetts to learn computing and prepare them to lead and innovate the future economy, which will be driven by computer technology. This year, NJBAU will feature interactive workstations featuring the STCC Mobile SIM and Engineering program. Tickets and sponsorship opportunities are now available. Tickets are $100 each, and sponsorships begin at $1,500. For additional information or to become a sponsor, contact Christina Tuohey, STCC director of Annual Giving and Alumni Relations, at (413) 755-4475 or [email protected]. To purchase tickets online, visit www.stcc.edu/njbau.

EASTEC
May 12-14: With manufacturing a driving force of economic growth in the Northeast, as well as across the U.S., more than 12,000 business owners, engineers, designers, production managers, and purchasing executives will gather at EASTEC, the East Coast’s premier manufacturing event. Produced by SME, the biennial event takes place at the Eastern States Exposition in West Springfield and features more than 650 exhibitors and three days of complimentary educational sessions. In its 34th year, the event showcases the latest manufacturing technologies from additive manufacturing/3D printing to waterjet cutting, and provides access to industry experts sharing insights on how to foster innovation, increase productivity, and improve profits. This year, attendees will also get to see more than 300 new products being highlighted at the show. At EASTEC, attendees will have the opportunity to connect with resources, research and purchase the latest technologies, and discover ways to improve productivity and increase profits. Meanwhile, the complimentary educational sessions will address trending topics such as automation innovations and Lean creativity, along with other major advancements in manufacturing. New features in 2015 will include keynote presentations from Carl Palme, applications product manager, Rethink Robotics; and Jason Prater, vice president of Development, Plex Systems, that will help with solving complex issues that U.S. manufacturers face today. EASTEC also will highlight the Bright Minds Program, designed to educate the next-generation workforce on the advancements in manufacturing that make it an exciting and rewarding career path. Winners of the Bright Minds Dream It! Do It! Student Challenge will be recognized at a special program during the three-day event. EASTEC is recommended for professionals in industries such as aerospace, defense, medical, automotive, commercial machinery, electronics, fabricating, and plastics. The event is nearly sold out, so SME encourages companies to reserve exhibit space before it’s too late. To learn more about EASTEC, view full conference and exhibit details, or register, visit easteconline.com.

40 Under Forty
June 18: The ninth annual 40 Under Forty award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House. Details on the event, which honors the region’s most accomplished and civic-minded professionals under age 40, will be published in upcoming issues. The class of 2015 will be revealed and profiled in the April 20 issue.

Bankruptcies Departments

The following bankruptcy petitions were recently filed in U.S. Bankruptcy Court. Readers should confirm all information with the court.
 
Barris, Christopher P.
52 Cecelia Terrace
Pittsfield, MA 01201
Chapter: 7
Filing Date: 02/17/15

Brooks, Heather R.
15 S Road Ext.
Peru, MA 01235
Chapter: 7
Filing Date: 02/20/15

Cavanugh, Colleen Ann
a/k/a Garvin, Colleen Ann
1 Normandy Road
South Hadley, MA 01075
Chapter: 7
Filing Date: 02/19/15

Cut Ups
Curtin, Peter
Curtin, Faith
a/k/a Bickford-Curtin, Faith
40 Heritage Lane
Westfield, MA 01085
Chapter: 7
Filing Date: 02/28/15

Delvalle, Miguel A.
81 Chauncey Dr.
Springfield, MA 01129
Chapter: 7
Filing Date: 02/25/15

Doucette, Thomas E.
28 Smith Ave.
Westfield, MA 01085
Chapter: 7
Filing Date: 02/27/15

Duffy, Joy
a/k/a Mack, Joy
100 Stears Ave.
Pittsfield, MA 01201
Chapter: 7
Filing Date: 02/25/15

Durant, Dennis L.
2988 Main St.
Springfield, MA 01107
Chapter: 7
Filing Date: 02/26/15

Fairthorne, Donald R.
Fairthorne, Kristen M.
30 Elm St.
Ludlow, MA 01056
Chapter: 7
Filing Date: 02/27/15

Feek, Ryan Allen
Feek, Stacy Michelle
127 Leverett Road
Amherst, MA 01002
Chapter: 7
Filing Date: 02/25/15

Gadbois, Brian R.
Gadbois, Nissa F.
126 Company Farm Road
Barre, MA 01005
Chapter: 7
Filing Date: 02/18/15

Gaines, Harry E.
Gaines, Candace A.
55 Montague St.
Turners Falls, MA 01376
Chapter: 7
Filing Date: 02/19/15

Gardner, Roland G.
28 Lorraine Dr.
North Adams, MA 01247
Chapter: 7
Filing Date: 02/19/15

Getchell, James S.
16 Old Wales Road
Monson, MA 01057
Chapter: 7
Filing Date: 02/20/15

Goitein, Daniel F.
5 South Hampshire St.
Easthampton, MA 01027
Chapter: 7
Filing Date: 02/19/15

Haber, Shelley I.
17 Denise Dr.
Westfield, MA 01085
Chapter: 7
Filing Date: 02/17/15

Hammer, Gordon D.
10 Richard Dr.
Ashley Falls, MA 01222
Chapter: 13
Filing Date: 02/14/15

Heake, George Alfred
27 Fairview Ave.
Northampton, MA 01060
Chapter: 7
Filing Date: 02/25/15

Hernandez, Freddy H.
P.O. Box 5072
Holyoke, MA 01041
Chapter: 7
Filing Date: 02/23/15

Jermakian, Ronald Ashod
61 Hartford Terrace
Springfield, MA 01118
Chapter: 7
Filing Date: 02/23/15

Jillson, Wesley B.
Jillson, Cherie L.
9 Mill St.
Chicopee, MA 01013
Chapter: 7
Filing Date: 02/28/15

Jones, Sherry L.
103 Huron St.
Springfield, MA 01104
Chapter: 7
Filing Date: 02/17/15

Kahi, George J.
144 Patterson Ave
East Longmeadow, MA 01028
Chapter: 13
Filing Date: 02/16/15

Kavanaugh, Charles E.
17 Gardner Ave.
Sturbridge, MA 01566
Chapter: 13
Filing Date: 02/25/15

Kerr, James W.
27 Cambridge Ave.
Pittsfield, MA 01201
Chapter: 13
Filing Date: 02/16/15

Kiely, Jean M.
44 Fredette St.
Chicopee, MA 01022
Chapter: 7
Filing Date: 02/21/15

Kirby, Daniel L.
72 Lower Beverly Hills
West Springfield, MA 01089
Chapter: 7
Filing Date: 02/18/15

Labonte, Thomas E.
Labonte, Christine
36 Deep Field Road
Springfield, MA 01118
Chapter: 7
Filing Date: 02/25/15

Laflamme, Kenneth
Laflamme, Darlene
760 Plumtree Road
Springfield, MA 01118
Chapter: 7
Filing Date: 02/25/15

Leclerc, Serge J.
43 Nash St.
Chicopee, MA 01013
Chapter: 7
Filing Date: 02/24/15

Lucia, Jeffery
Lucia, Leah
399 Allen Park Road
Springfield, MA 01118
Chapter: 7
Filing Date: 02/26/15

Lundgren, Craig A.
224 South Main St.
Orange, MA 01364
Chapter: 13
Filing Date: 02/19/15

McCormack, Kevin
54 Feeding Hills Road
Westfield, MA 01085
Chapter: 7
Filing Date: 02/17/15

Picard, Jeffrey J.
171 Taylor St.
Granby, MA 01033
Chapter: 7
Filing Date: 02/28/15

Pike, Frederick B.
429 Main Road
Colrain, MA 01340
Chapter: 13
Filing Date: 02/19/15

Polk, Leshawn Annette
66 Midway St.
Indian Orchard, MA 01151
Chapter: 7
Filing Date: 02/27/15

Richardson-Morris, Grace E.
29 Berkeley St.
Springfield, MA 01109
Chapter: 7
Filing Date: 02/27/15

Romolo-DosReis, Lisa Anne
374 Main St.
Indian Orchard, MA 01151
Chapter: 7
Filing Date: 02/27/15

Scavotto, David Anthony
418 Meadow St., C-9
Agawam, MA 01001
Chapter: 13
Filing Date: 02/23/15

Shananigin’s Salon & Spa
Cutler, Shannon Marie
6 Buchanan Circle
Southampton, MA 01073
Chapter: 7
Filing Date: 02/24/15

Silva, Denise
36 Gates Ave.
Springfield, MA 01118
Chapter: 7
Filing Date: 02/28/15

Smith, Bryony A
1230 Pleasant St.
Barre, MA 01005
Chapter: 7
Filing Date: 02/17/15

St. Germain, Rhoda D.
72 West Main St.
Ware, MA 01082
Chapter: 13
Filing Date: 02/18/15

Szulc, Lucia
a/k/a Santiago, Lucia
60 Grenada Terrace
Springfield, MA 01108
Chapter: 7
Filing Date: 02/22/15

Thayer, Jennifer Elizabeth
a/k/a Vallan, Jennifer Thayer
181 Burleigh Road
Wilbraham, MA 01095
Chapter: 7
Filing Date: 02/28/15

Willis, Jessica M.
19 Lorraine St.
Springfield, MA 01108
Chapter: 7
Filing Date: 02/19/15

Yurkevicz, Gary L.
Yurkevicz, Jacqueline M.
4 Pine Valley Road
Florence, MA 01062
Chapter: 13
Filing Date: 02/17/15

Health Care Sections
Government Likely to Reverse Recommendations About Cholesterol

Richard Wood

Richard Wood says nutrition is a very individual matter, and the relationship between cholesterol and heart health is a complicated one.

For more than 50 years, the federal government has warned people that eating foods high in cholesterol could raise their cholesterol levels and lead to heart disease.

But that warning, which led many consumers to drop eggs from their diet and caused a 30% reduction in consumption, is likely to be retracted by the end of the year.

A preliminary report issued in December by the Dietary Guidelines Advisory Committee, stating that “cholesterol is not considered a nutrient of concern for overconsumption,” is expected to be reflected in the 2015 Dietary Guidelines that will be issued by the Agriculture and Health and Human Services departments in the coming months. However, warnings about high levels of LDL or ‘bad’ cholesterol in the blood, which have been linked to heart disease, will not be reversed.

Still, dieticians say the government is finally catching up to what research has shown for decades: that foods high in cholesterol do not have a direct correlation to heart disease, and the cause of high cholesterol is indeed a complex matter.

“People forget that the liver can make cholesterol,” said Paula Serafino-Cross, a registered dietician nutritionist at Baystate Medical Center. “I know someone who was slim and ate all the right foods and still had a heart attack. It’s a much more complex issue than we originally thought.”

Richard Wood agreed. “It’s great to see the government finally making progress, but this information is long, long overdue,” said the associate professor and director of the Center for Wellness, Education and Research at Springfield College. “Nutrition is a very individual matter. Some people can eat foods high in cholesterol with no ill effects, while the same foods cause a rise in others. But there are many, many steps between eating an egg yolk and developing atherosclerosis, or hardening of the arteries, and even though food may have a lot to do with heart health, so does exercise, smoking, stress, sleep, and the level of inflammation in the body.”

Nancy Dell told BusinessWest there is no one formula or “right” way of eating that works for everyone.

“The guidelines are finally catching up to what dieticians and health experts have known for years,” said the registered dietician, nutritionist, certified diabetes educator, and owner of Nancy Dell and Associates Nutrition Counseling.

She cited results from the Framingham Heart Study, which began in 1948 with 5,209 adult subjects from Framingham and is considered by researchers to be the gold standard, because it has continued and is now following a third generation of families. Dell said the study shows that, although LDL, or ‘bad’ cholesterol, is one of the risk factors for heart disease, other variables such as high blood pressure, obesity, smoking, and psychosocial factors play a role in the equation.

Nancy Dell

Nancy Dell says there’s no one formula or “right” way of eating that works for everyone.

“The only three foods in our diet with really high levels of cholesterol are egg yolks, shrimp, and liver, but they don’t have a great impact on the cholesterol in blood,” Dell said. “And eggs are simply not an issue. People in a Tufts University study ate six eggs every day for eight weeks, and only two people had their cholesterol levels go up,” and those very minimally.

Wood concurred. He said Springfield College has run studies in which participants ate three eggs a day for a month, and only a small percentage saw any increase in their blood cholesterol.

“If the diet-heart hypothesis was true, everyone’s cholesterol would go up,” he said. “So, in essence, the risk of eating foods with high cholesterol levels is very small.”

Experts in the field of nutrition expect the government’s new dietary guidelines to contain recommendations to eat more vegetables, fruits, and whole grains and advise people to watch their intake of sodium and, more importantly, saturated fats.

But the latter is an ingredient many people ignore.

“I often get clients who schedule an appointment because they are concerned about their cholesterol levels; they tell me they are doing well because they have stopped eating foods with a high cholesterol count and are looking at the amount of cholesterol on food labels. But it’s the wrong thing to look at,” Dell said, explaining that trans fats and partially hydrogenated oil are much more damaging to health than foods high in cholesterol, and that carbohydrates and sugar also effect cholesterol in the bloodstream.

Critical Findings

Wood said the chemical reactions that take place in the body with regard to cholesterol are complex.

“Since it’s a fat, it doesn’t dissolve in water, so the body packages it into particles of different sizes,” he said, explaining that ‘good’ HDL particles remove cholesterol from the bloodstream and carry it away, while ‘bad’ LDL particles tend to stick to the artery walls and form plaque.

“Eating an excessive amount of carbohydrates can increase LDL, decrease HDL, and increase inflammation,” he continued, explaining that, after government warnings to eliminate foods high in cholesterol were issued, people began consuming products like margarine that were created by food manufacturers to mimic the real thing.

Dell explained how products such as Crisco are made. “If you take oil and add hydrogen to it, it becomes hard. People like the semi-solid texture, and it makes crackers and chips crispier and pie crusts flakier,” she said.

However, consuming it is far from heart-healthy. Dell said when 200 women in a Harvard study ate an extra 1.6 grams, or a third of a teaspoon, of trans fat a day, their risk of heart disease increased by 500%.

She also cited the example of a client whose cholesterol level shot up without warning.

“I talked to her about what she was eating and discovered she had started using fat-free coffee creamer every day. The first ingredient in it is partially hydrogenated oil, and she was consuming three to four grams a day without realizing it. A month after the woman stopped using the creamer, her cholesterol dropped by 50 points,” said Dell, adding that products such as microwave popcorn contain trans fat.

The particles the body forms to carry cholesterol through the bloodstream come in different sizes and shapes, and new research shows that people whose LDL cholesterol particles are predominantly small and dense have at least a threefold greater risk of coronary heart disease than people with large particles. In addition, some studies suggest that determining the number of small, dense particles in the blood provides a more accurate prediction of heart disease than simply measuring total LDL cholesterol.

Blood tests can measure particle size, and special diets that cut carbohydrates and sugar, but allow people to eat foods with a high fat content, have been created for individuals with an abundance of small LDL particles.

But clinicians fear that people will make their own assumptions if and when the dietary guidelines change.

“Some people may take the new information about cholesterol as an excuse to eat anything they want,” said Serafino-Cross. “But the government recommendations are not going to change much, particularly when it comes to the need to eat more vegetables, fruits, and whole grains. The consumption of vegetables in this country has gone down.”

Dell says strategies to increase good cholesterol in the bloodstream include losing weight, adding exercise to one’s daily routine, eliminating smoking, reducing white flour and sugar, and taking the supplement CoQ 10.

In addition, research has shown specific foods can help reduce LDL. Although eating them doesn’t cause a dramatic reduction, it can make a difference over an extended period of time. “Oats can reduce LDL by 2%; a half-cup of nuts a day can lower it by 4% to 24%; 10 grams of fiber can reduce the risk of heart disease by 17%; and an ounce of pistachios daily cuts LDL by 9%,” Dell said, citing results from studies.

She added that tea (with the exception of herbal varieties), fish, and whole soy foods, such as edaname and roasted soybeans, along with nuts and foods naturally high in fiber, can also help lower cholesterol. “But it’s better to get the fiber from fruits and vegetables. It doesn’t have the same effect when it has been separated and ground into food as when it is found in nature.”

Wood says it can be helpful for people to keep a dietary log of what they eat and how they are feeling. “Adding more vegetables is fine for everyone, but people need to look at the total amount of carbohydrates and sugar they are consuming as well as their total calorie consumption and how often they prepare foods as compared to buying prepared foods.”

Personal Prognosis

Each person’s body is different, and there is no formula that guarantees equal or positive results, especially since medication, exercise, sleep, stress, and other factors enter into the heart-health equation.

“Exercise reduces inflammation, and employing stress-management techniques can be helpful,” Wood said. “But it’s complicated, and most people would really benefit from meeting with a nutritionist who can investigate their eating patterns and how they relate to their current state of health.”

Serafino-Cross concurred. “People need to examine their overall dietary patterns. But most don’t want to do the hard work, which involves looking at everything they eat and cooking from scratch, as it takes a lot of effort.”

And although some people may need to be more strict than others, Dell told BusinessWest, “ultimately, it’s about finding a balance.”

Health Care Sections
Healthcare, IT Experts Discuss How Their Worlds Are Colliding

From left, Michael Feld, Dr. Neil Kudler, and Delcie Bean

From left, Michael Feld, Dr. Neil Kudler, and Delcie Bean discuss how information technology in healthcare is increasingly driven by medical needs.

When the federal government gave physicians a deadline to implement electronic medical records (EMR) in their practices, they were met with a flood of options, said Delcie Bean, president of Paragus Strategic IT, who saw a business opportunity to guide doctors through the process.

Unfortunately, “when medical records first came out, they were designed by technologists, not doctors. We saw that disconnect; they weren’t designed around how interactions are normally done,” Bean said at a recent seminar, “Technology Has the Power to Change Healthcare,” produced by BusinessWest and the Healthcare News, and sponsored by Comcast Business.

As a result, he continued, many practices tried out two or even three EMR systems before finding one they could work with, and that came with a cost. “We’ve seen improvements in that area, but there’s still a long way to go.”

Delcie Bean

Delcie Bean

The EMR landscape is just one facet of a larger problem, one discussed at length by Bean and two other panelists: Neil Kudler, vice president and chief medical information officer (CMIO) for Baystate Health; and Michael Feld, CEO of VertitechIT and acting chief technology officer of Baystate Health and Lancaster General Hospital.

That problem, in a nutshell, is that information technology in healthcare has not, to this point, been driven by the needs of care providers, and that has caused frustration and confusion and led to a situation where, Kudler argued, healthcare is at least two decades behind other industries in implementing new IT advances.

For instance, he said, compare IT in healthcare with the way the Internet has altered retail consumer habits. “None of you use a travel agency anymore, or go to one store, then another store, then another store,” he told about 100 people who attended the event. “When I grew up in the ’70s, it was a rite of passage to go to the mall. But my kids shop on Amazon quickly and easily, with the same momentary thrill as I had when I bought records in a record store.”

The difference, of course, is that IT advances in retail met well-established needs: greater convenience and the ability to quickly compare prices, which drives down costs. Bean said healthcare has been slow to identify exactly what it wants from technology.

“We’re all about grabbing market share, not creating better products,” he said, noting that poor EMR products left a bad taste in doctors’ mouths. “It’s leveling out now, though, and we’re starting to see need drive the innovation. We’re adopting technology because we want to do something better. As long as need drives the technology, we’ll wind up with products that are sustainable.”

Feld understands this, noting that his firm, VertitechIT, recently hired a doctor. “We’re pure IT,” he said. “We need to know more about medicine. IT often has blinders on; it doesn’t know what the customers require.”

Dr. Neil Kudler

Dr. Neil Kudler

As a result, he said, healthcare organizations — which have made striking advances in the use of technology to improve imaging, surgery, and overall quality of care — continue to struggle when it comes to implementing information technology.

But that story might be changing.

Pushed Along

Specifically, Kudler said, if healthcare is moving forward, in some cases, it’s being moved by outside forces.

“The Affordable Care Act has really pushed us along, and has rocketed healthcare IT over the past five or six years because of federal mandates requiring us to make use of these technologies,” he noted. “Now, I hear from my friends and colleagues, ‘I didn’t go to medical school to be a data analyst, or to sit in front of a computer screen.’”

As the CMIO at Baystate, he continued, “my approach to healthcare IT is really, how do we make these technologies more seamless and integrated into workflow, so people are not held up by the computer itself, and so computers don’t take the place of a person? That really is the crux of technology: how can we engage the patients in their own care — and engage doctors, nurses, all the allied professionals — and make sure these technologies improve care without disrupting it in negative ways?”

Michael Feld

Michael Feld

Kudler said healthcare is at a sort of “nexus point” where providers must better understand technology if they don’t want to be frustrated by it, because changes are definitely coming — one of the reasons his role at Baystate is so critical.

“The CMIO is a position cropping up across the country and various health systems,” he explained. It is, in fact, an evolution from doctors who have long taken an interest in IT and promoted its adoption among their peers. It’s an important role, he added, because, in most cases, “there’s a very clear distinction between information technologists and those who deliver healthcare.

“Having not only the right resources and technology, but the right clinicians in place,” he added, “will drive demand for those technologies while building a powerful infrastructure.”

IT doesn’t come without concerns, however, among them the thorny issue of information sharing in an age of heightened privacy regulations.

“Privacy is a mandated issue; there are rules we all have to follow,” Feld said. “The real issue in sharing, from a technological point of view, is compatibility. That, frankly, is proving to be much more difficult.”

In short, he said, computer systems in various health systems were not built to be interconnected. “It’s parochial in nature. There’s no centralized location I can go to get data about a patient. These are problems that need to be overcome for proper sharing.”

And if patient data will eventually be connected, what about the challenge of ensuring that all providers have the necessary bandwidth access to reach it?

“There has been a lot of progress in that field in the last 10 years,” Feld noted. “The amount of infrastructure, fiber, and wireless towers installed in this country is amazing. Europe is still ahead of us in cellular technology and wired technology to houses, but that gap is narrowing quickly.

“We may have all this technology to collect data,” he added, “but unless this data is moved around to where it can be used, it doesn’t do much good.”

Even cities known for plentiful bandwidth, like Springfield, have gaps, Bean was quick to note.

“You can’t say, ‘Springfield is all set, Agawam is all set.’ Oftentimes, they’re not. If you open an office on the wrong street, you don’t have bandwidth. We have clients in Springfield who don’t have bandwidth, and they have to bear the construction costs of the carrier — $50,000, $80,000, $90,000. So many small practices can’t afford to bring bandwidth to their office.”

The panelists also touched on the issue of data breaches, like the recent one involving Anthem, which may have exposed 11 million customers’ medical and financial data to hackers. Feld said one challenge is convincing organizations that everyone must understand security matters, not just the C-suite and IT professionals.

“The real issue is that people aren’t aware of the security requirements in their daily operations,” he said. “It’s a dangerous thing to make two, three, or four people responsible for it. The community has to be responsible for it. At Baystate, we’re going to different groups; we are educating every one of the employees on proper security procedures — things as simple as password controls and not storing things on certain devices.

“It’s a major effort,” he added, but one that will bear fruit as more companies get serious about it. “You’ll see these kinds of breaks in the future, but you should see them start to decline. But it’ll take time.”

Bean agreed on the importance of educating entire organizations. “It could be reception, could be the HVAC installer, could be a more innocuous part of the organization that causes a breach in security,” he said. “You have to educate the end users, the vendors. You have to think about where the doors are being kept open right now.”

Tools of the Trade

None of the panelists doubted that healthcare has the ability to close the 20-year gap Kudler spoke of. But change might not be driven by large health systems alone, Bean noted.

“Because of the availability of technology and the fact that its cost is scaled to the size of the organization, we’re seeing some of the most advanced technology being used by the smallest groups,” he said. “Technology is an equalizer. Sometimes smaller companies are the most innovative, plowing a path for other organizations to see what works and what doesn’t work. Smaller clients are able to be more nimble than large organizations.”

In the end, though, “technology is not a silver bullet; technology is a tool,” Bean said. “You can’t advance technology without defining what outcomes you want to achieve — whether its more convenience or better care — and work backward from those. You can’t just say, ‘technology is a solution; let’s implement it, and good things will happen.’”


Joseph Bednar can be reached at [email protected]