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Berkshire Bank Renames Its Mortgage Lending

PITTSFIELD — Berkshire Bank announced the renaming of its mortgage- lending division to Berkshire Bank Home Lending. The line of business includes a home lending call center, operations, servicing, and a team of mortgage loan originators. This business line will transition Berkshire’s current mortgage lending affiliate, Greenpark Mortgage, into the Berkshire Bank Home Lending brand. Along with its new home-lending call center and loan-servicing operations, Berkshire Bank Home Lending includes more than 90 mortgage loan originators located in offices throughout New England and New York. These offices and teams enable Berkshire Bank Home Lending to have a significant market presence while providing portfolio lending with competitive rates and fees to consumers with hands-on service and fast decision-making. Included in the business unit roll-out was the launch of a new consumer lending web site, BerkshireBankHomeLending.com. The new web site features areas to get pre-approved for a mortgage, apply for a mortgage, and login to check on an application’s status. It also includes helpful information on topics including: mortgage application checklists; calculators; glossary of terms; and homeowners insurance. “Berkshire Bank Home Lending’s goal is to provide individualized home mortgage solutions because we know no two customers are alike,” said Kevin Inkley, senior vice president, Retail Lending. “With our network of local loan originators, competitive pricing, home lending call center and web site, we partner with our customers to keep them informed ensuring the highest-quality service and long-term satisfaction.”

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