Page 56 - BusinessWest 2025 Book of Lists

SENIOR RESOURCES LISTED ALPHABETICALLY
AGENCY ADMINISTRATOR SERVICES
AARP MASSACHUSETTS
1 BEACON ST., 2301, BOSTON, MA 02108
(866) 448-3621; states.aarp.org/region/massachusetts
Mike Festa AARP is a nonprofit, nonpartisan, social-welfare organization with a membership of nearly 38 million that advocates for the issues that matter to
families, such as healthcare, employment and income security, and protection from financial abuse
ACCESS CARE PARTNERS (FORMERLY WESTMASS ELDERCARE)
4 Valley Mill Road, Holyoke, MA 01040
(413) 538-9020; www.accesscarepartners.org
Roseann
Martoccia
Provides an array of in-home and community services to support independent living; interdisciplinary team approach to person-centered care;
information, referrals, and options counseling as well as volunteer opportunities available; primary service area includes Holyoke, Chicopee,
Granby, South Hadley, Belchertown, Ludlow, and Ware, as well as other surrounding communities
ALZHEIMER’S ASSOCIATION
Massachusetts/New Hampshire Chapter
309 Waverley Oaks Road, Waltham, MA 02452
(617) 868-6718; www.alz.org/manh
Brooke Patterson Strives to eliminate Alzheimer’s disease through the advancement of research; provide and enhance care and support for all affected; and reduce
the risk of dementia through the promotion of brain health
ASSISTED LIVING LOCATORS WESTERN MA & NORTHERN CT
Wilbraham, MA 01095; (413) 329-6730
www.assistedlivinglocators.com/care-advisor/western-massachusetts
Katie Krupka Works closely with clients and their loved ones to guide them through the process of exploring senior-living options from beginning to end,
answering questions, addressing concerns, and helping families feel confident and comfortable with their decisions
CARE FOR OUR ELDERS
966 Bay Road, Amherst, MA 01002
(413) 695-5740; www.careforourelders.com
Janet Bunce
Bunce is an aging life care professional/ geriatric care manager who assists in navigating the complexities of eldercare, providing care
management, patient advocacy, communication skills training, and guidance with housing selection to provide ease for elders, assurance for
families, and enhanced efficiency for healthcare providers
COACHING CAREGIVERS, LLC
94 King St., Suite A, Northampton, MA 01061
(413) 775-4570; www.coachingcaregivers.com
James Ferry Helps clients’ loved ones live as independently as possible while still being safe and secure; tailors a personalized solution designed to meet
family’s needs; offers suggestions; eases smooth transitions; provides an objective viewpoint; saves time, money, and distress
ELDER CARE COLLABORATIONS
P.O. Box 322, Northampton, MA 01061
(413) 658-7566; www.facebook.com/eldercarecollaborations
Dory Howard-
Corrin
Consultation, assessment, and care planning; support, guidance, and respite for family members; identifying resources and problem solving;
advocacy, and conflict resolution; locating, scheduling, coordinating, and monitoring of services; assistance with screening and hiring caregivers;
communication with medical professionals; transportation to medical appointments; emergency coverage
ELDER SERVICES OF BERKSHIRE COUNTY INC.
877 South St., Suite 4E, Pittsfield, MA 01201
(413) 499-0524; www.esbci.org
Christopher
McLaughlin
Identifies and addresses priority needs of Berkshire County seniors; services include information and referral, care management, respite care,
homemaker and home health assistance, healthy-aging programs, and MassHealth nursing home pre-screening; agency also offers housing
options, adult family care, group adult foster care, long-term-care ombudsman, and money management, and oversees the Senior Community
Service Aide Employment Program
ESTATE PLANNING COUNCIL OF HAMPDEN COUNTY
www.estateplan-hc.org Susan McCoy
Provides a forum for current, accurate, and authoritative information with regard to estate and financial planning; council members are life-
insurance professionals, bankers, fiduciaries, lawyers, accountants, planned-giving professionals, and other financial-service providers engaged in
the planning, settlement, and management of estates
GERIATRIC CARE SOLUTIONS & MANAGEMENT
103 Mountain Road, Holyoke, MA 01040
(413) 540-0800; www.geriatriccaresolutions.com
Joanne Craven
Dunn
Professional geriatric care managers with specialties in nursing, mediation, palliative and hospice care, who act as a guide and advocate for elders
and the families that care for them; services include client assessments, care plans, plan and service monitoring, travel and relocation assistance,
and daily money management/bookkeeping
GREATER SPRINGFIELD SENIOR SERVICES INC.
66 Industry Ave., Suite 9, Springfield, MA 01104
(413) 781-8800; www.gsssi.org
Jill Keough
Private, nonprofit organization dedicated to maintaining quality of life for older adults, caregivers, and people with disabilities, through programs
and services that foster independence, dignity, safety, and peace of mind; services include case management, home care, home-delivered meals,
senior community dining, money management, congregate housing, and adult day care
HIGHLAND VALLEY ELDER SERVICES
320 Riverside Dr., Florence, MA 01062
(413) 586-2000; www.highlandvalley.org
Allan Ouimet
Services include care management, information/referral services, family caregiver program, personal emergency-response service, protective
services, home-health services, chore services, nursing-home ombudsman services, adult day programs, elder-care advice, bill-payer services,
options counseling, respite services, representative payee services, local dining centers, personal-care and homemaker services, and home-
delivered meals
JEWISH FAMILY SERVICES OF WESTERN MASSACHUSETTS
15 Lenox St., Springfield, MA 01108
(413) 737-2601; www.jfswm.org
Maxine Stein Provides social services, grounded in Jewish values, to support individuals and families from diverse cultural and economic backgrounds; efforts
include community programs, elder-care resources and referrals, and counseling services
LIFEPATH
101 Munson St., Suite 201, Greenfield, MA 01301
(413) 773-5555; www.lifepathma.org
Barbara Bodzin
Nonprofit organization serving older adults, people with disabilities, and caregivers in Western and Central Mass.; helps people to maintain their
independence in their homes and communities; offers in-home services, Meals on Wheels, health-insurance assistance, elder protective services,
and much more
MASSACHUSETTS EXECUTIVE OFFICE OF ELDER AFFAIRS
1 Ashburton Place, Unit 517, Boston, MA 02108
(617) 727-7750; www.mass.gov/elders
Elizabeth Chen
Connects seniors and families with a range of services, including senior centers, councils on aging, nutrition programs such as Meals on Wheels,
exercise, health coaching, and more; supports older adults who may be somewhat frail through programs in nursing homes, such as the
ombudsman program, volunteers who visit residents, and quality-improvement initiatives in nursing homes and assisted-living facilities; caregiver
programs offer support to people with mild Alzheimer’s disease or those caring for someone with more advanced Alzheimer’s
MASSACHUSETTS GERONTOLOGY ASSOC.
P.O. Box 540513, Waltham, MA 02454
www.massgeron.org
Kathy Burnes
Convenes researchers, practitioners, and public policy makers in Massachusetts to create dialogue on critical issues related to aging and to
facilitate the transfer of knowledge from academic research to day-to-day practice; membership includes individuals and organizations from a
wide range of disciplines including social work, education, public health, nursing/medicine, housing/architecture, and many others
MASSACHUSETTS SENIOR LEGAL HELPLINE
99 Chauncy St., Unit 400, Boston, MA 02111
(800) 342-5297; www.vlpnet.org
Joanna Allison The Helpline is a project of the Volunteer Lawyers Project of Boston that provides free legal information and referral services to Massachusetts
residents age 60 and older; the Helpline is open Monday through Friday, 9 a.m. to noon
MASSOPTIONS
(844) 422-6277; www.massoptions.org Marylou Sudders
A service of the Massachusetts Executive Office of Health and Human Services, MassOptions connects elders, individuals with disabilities, and
their caregivers with agencies and organizations that can best meet their needs; staff can also assist with determining eligibility for and applying to
MassHealth
Maura Lessard RN, BSN, CCM, CDP
Nurse Advocate, Board Certified Case Manager,
Aging Lifecare Advanced Professional & Certfied Dementia Practitioner
BW
HCN
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2025 BOOK OF LISTS
54 << HEALTHCARE >>
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