Page 30 - BusinessWest 2022 Senior Planning Guide
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 Senior Resources
 These regional and statewide nonprofits can help families make decisions and access resources related to elder-care planning.
AARP Massachusetts
1 Beacon St., #2301, Boston, MA 02108 (866) 448-3621 Administrator: Mike Festa
Services: AARP is a nonprofit, nonpartisan, social-welfare organization with a membership of nearly 38 million that advocates for the issues that matter to families, such as healthcare, employment and income security, and protection from financial abuse
The Conversation Project and
the Institute for Healthcare
53 State St., 19th Floor, Boston, MA 02109
(617) 301-4800; Administrator: Kate DeBartolo
Services: The Conversation Project is dedicated
to helping people talk about their wishes for end-of-life care; its team includes five seasoned law, journalism, and media professionals who are working pro bono alongside professional staff from the Instititute for Healthcare Improvement
Elder Services of Berkshire
County Inc.
877 South St., Suite 4E, Pittsfield, MA 01201 (413) 499-0524;
Administrator: Christopher McLaughlin Services: Identifies and addresses priority needs of Berkshire County seniors; services include information and referral, care management, respite care, homemaker and home health assistance, healthy-aging programs, and MassHealth nursing home pre-screening; agency also offers housing options, adult family care, group adult foster care, long-term-care ombudsman, and money management, and oversees the Senior Community Service Aide Employment Program
Estate Planning Council of
Hampden County
Administrator: Lou Davis
Services: Provides a forum for current, accurate, and authoritative information with regard to estate and financial planning; council members
are life-insurance professionals, bankers, fiduciaries, lawyers, accountants, planned-giving professionals, and other financial-service providers engaged in the planning, settlement, and management of estates
Greater Springfield Senior
Services Inc.
66 Industry Ave., Suite 9, Springfield, MA 01104 (413) 781-8800;
Administrator: Jill Keough
Services: Private, nonprofit organization dedicated to maintaining quality of life for older adults, caregivers, and people with disabilities, through programs and services that foster independence, dignity, safety, and peace of mind; services
include case management, home care, home- delivered meals, senior community dining, money management, congregate housing, and adult day care
Highland Valley Elder Services
320 Riverside Dr., Florence, MA 01062
(413) 586-2000; Administrator: Allan Ouimet
Services: Services include care management, information/referral services, family caregiver program, personal emergency-response service, protective services, home-health services, chore services, nursing-home ombudsman services, adult day programs, elder-care advice, bill-payer services, options counseling, respite services, representative payee services, local dining centers, personal-care and homemaker services, and home-delivered meals
101 Munson St., Suite 201, Greenfield, MA 01301 (413) 773-5555; Administrator: Barbara Bodzin
Services: LifePath, formerly Franklin County Home Care Corp., an area agency on aging, is a private, nonprofit corporation that develops, provides,
and coordinates a range of services to support
the independent living of elders and people with disabilities with a goal of independence; it also supports caregivers, including grandparents raising grandchildren
Massachusetts Executive Office of
Elder Affairs
1 Ashburton Place, Unit 517, Boston, MA 02108 (617) 727-7750; Administrator: Elizabeth Chen
Services: Connects seniors and families with a range of services, including senior centers, councils on aging, nutrition programs such as Meals on Wheels, exercise, health coaching, and more; supports older adults who may be somewhat
frail through programs in nursing homes, such as the ombudsman program, volunteers who visit residents, and quality-improvement initiatives
in nursing homes and assisted-living facilities;
caregiver programs offer support to people with mild Alzheimer’s disease or those caring for someone with more advanced Alzheimer’s
Massachusetts Senior Legal
99 Chauncy St., Unit 400, Boston, MA 02111
(800) 342-5297;
Administrator: Joanna Allison
Services: The Helpline is a project of the Volunteer Lawyers Project of Boston that provides free legal information and referral services to Massachusetts residents age 60 and older; the Helpline is open Monday through Friday, 9 a.m. to noon
(844) 422-6277; Administrator: Marylou Sudders
Services: A service of the Massachusetts Executive Office of Health and Human Services, MassOptions connects elders, individuals with disabilities, and their caregivers with agencies and organizations that can best meet their needs; staff can also assist with determining eligibility for and applying to MassHealth
VA Central and Western
Massachusetts Healthcare System
421 North Main St., Leeds, MA 01053
(413) 584-4040; Administrator: Duane Gill
Services: Provides primary, specialty, and mental- health care, including psychiatric, substance- abuse, and PTSD services, to a veteran population in Central and Western Massachusetts of more than 120,000 men and women
WestMass ElderCare Inc.
4 Valley Mill Road, Holyoke, MA 01040
(413) 538-9020; Administrator: Roseann Martoccia
Services: Provides an array of in-home and community services to support independent living; interdisciplinary team approach to person- centered care; information, referrals, and options counseling as well as volunteer opportunities available; primary service area includes Holyoke, Chicopee, Granby, South Hadley, Belchertown, Ludlow, and Ware, as well as other surrounding communities

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