Page 54 - BusinessWest April 14, 2021

RUSS FONTAINE
ANN-MARIE SIMAO
Country Bank announced that Russ Fontaine has been pro- moted to senior vice president, Customer Experience. He is a seasoned banking professional with 30 years of experience in key management and leader- ship roles in consumer sales and service. Fontaine previ-
ously held the position of first vice president, Sales and Market Management with Country Bank, where he oversaw sales and service. One example of a new program introduced by the bank, as a result of Fon- taine’s recommendation, was the deployment of a “Voice of the Customer” program that enables the bank to measure and better understand the overall customer experience through various survey met- rics. In his newly created role, Fontaine is tasked with leading a bankwide collaborative effort to view things from the customer’s perspective; this applies to both the bank’s external customer and its internal custom- er. Fontaine is active within the community, serving on the board of directors for the Central/Western Massachusetts March of Dimes and as a 2021 co- chair for the March for Babies fundraising event in
gles Center, Hampshire Regional YMCA, MassHire Franklin Hampshire Workforce Board, and North Star Self-Directed Learning for Teens. The Smith College alumna is also the co-founder and former co-owner of Jackson & Connor, the upscale menswear store in Thornes, in downtown Northampton. Brewster takes the microphone from Ira Bryck, who started the show in 2014. Bryck ran the Family Business Center for 25 years and now consults with the leadership- coaching firm Giombetti Associates. Interested pro- spective guests can reach out to Brewster at tbrews- [email protected].
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The Westfield Starfires announced the addition of Annalise Eak to the staff as coordinator of Group Sales & Fan Experiences. Eak, a West- field native and graduate of Westfield State University, is pursuing a graduate degree at Bay Path University. For the last seven years, she has served as a
marketing supervisor at Six Flags New England. She was a Starfires Game Day Operations volunteer at
and Joshua Carreiro. Car- reiro received the Anthony M. Scibelli Endowed Chair, and Simao received the Joseph J. Deliso Sr. Endowed Chair. They received a monetary award — $3,000 each — and wooden chairs with plaques inscribed with their names. They can apply $1,500 to professional development and $1,500 to their academic department.
In announcing the Deliso recipient, Barbara Washburn, interim dean of the School of STEM, said Simao, a math- ematics professor, is known
for her early adoption of open education resources (OER),
which allows students to access textbooks and other resources for free. She uses OER for all of her math courses. Simao earned a master’s degree in education from Fitchburg State University and in math from Central Connecticut State University. She received a bachelor’s degree from Providence College. Richard Greco, dean of the School of Liberal Arts and Profes- sional Studies, said Carreiro, who has been teaching at STCC since 2012 and serves as chair of Social and Behavioral Sciences, has shown strong leadership in online education, and has helped faculty transition to online teaching during the COVID-19 pandemic. Carreiro earned his PhD in sociology from UMass Amherst. He started his college pathway at Manches- ter Community College in Connecticut, where he earned an associate degree. He then transferred to University of Connecticut in Storrs, where he earned a bachelor’s degree in sociology and philosophy.
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Maria Toyoda, currently the dean of the College of
Arts & Sciences and professor of Political Science
& Legal Studies at Boston’s Suffolk University, has been appointed senior vice president for Academic Affairs and provost at Western New England Uni- versity, effective July 12. President Robert Johnson announced the appointment, citing Toyoda’s suc- cesses in cross-disciplinary collaboration, commit- ment to student success, procurement of grant fund- ing, modernization of processes, and mobilization of faculty as partners in the recruitment process at her prior institution. Toyoda will be the university’s chief academic officer and oversee the academic integrity of all colleges, schools, and institutes on campus. The position is responsible for working with the deans and faculty to maintain the quality of current pro- grams, develop new programs, and oversee the aca- demic-appointment process. In her current role at Suffolk University, Toyoda oversees 18 departments with 200 full-time faculty and staff with responsibil- ity for an undergraduate population of 5,000 stu- dents. On March 30, she was honored as one of Get Konnected’s 50 Most Influential People of Color in Higher Education. She received her PhD and master’s degree in government at Georgetown University and a bachelor’s degree in human biology from Stanford University with honors in values, technology, science, and society. Toyoda succeeds interim Provost Curt Hamakawa, who will return to his previous position as professor of Sport Management. Hamakawa is also the director of the Business Study Abroad pro- gram, the Business Honors program, and the Center for International Sport Business in the university’s College of Business.
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People on the Move
Continued on page 56
JOSHUA CARREIRO
ANNALISE EAK
People on the Move
Bullens Field in both 2019 and 2020. She is vice president of the Westfield Babe Ruth board of directors and served on the World Series executive com- mittee in 2019. She is a West-
Massachusetts. He has also served on the Greater Springfield Habitat for Humanity board of directors, including holding the chair role for the organization’s Restore committee. Additionally, he has been an avid supporter of the United Way and the Western Massa- chusetts Special Olympics.
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Florence Bank promoted Anita Sedlak to the position of vice president, branch manager of the Easthampton office. Sedlak brings extensive knowledge and skill to her new role. Prior to her recent promotion, she was the senior assistant branch manager at the Easthampton office. During her tenure at
the bank, she has been the recipient of the Florence Bank Community Support Award, which is granted to employees who demonstrate superior levels of involvement in the community. She is a graduate of the New England School of Financial Studies. She serves her community as treasurer of Easthampton Dollars for Scholars, finance committee member for the Easthampton Helping Hand Society and a board member of the Florence Bank Easthampton Branch Charitable Foundation.
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The Western Mass Business Show, the WHMP radio
program showcasing business leaders of the Pio- neer Valley, will have a new host, Tara Brewster, beginning May 1. The show explores the experi- ences and perspectives of entrepreneurs, delving into their aspirations, strategies, and evolution in friendly but probing conversations. It is intended to be both entertaining and instructive, whether the listener runs a company or not. The show airs on WHMP on Saturdays at 11 a.m. and Sundays at 2 p.m. Brewster is vice president for Business Devel- opment at Greenfield Savings Bank (GSB). It is her mission to form many trusted relationships with business and organizational leaders and help guide them toward how GSB can be a resource and solu- tion for what ails them. She serves on the boards of several nonprofits, including Double Edge Theater, the Downtown Northampton Assoc., the David Rug-
field Centennial Lions Club member and Westfield Technical Academy sports volunteer. The Westfield Starfires are part of the Futures Collegiate Baseball League, which offers collegiate summer baseball to fans in seven New England cities. The Starfires joined the league as an expansion franchise for the sum- mer of 2019 and play in historic Billy Bullens Field in Westfield. The 2021 schedule will be released in the coming weeks.
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Comcast announced the appointment of Colleen
Cone as vice president of Human Resources for the company’s Western New England region, which is headquartered in Berlin, Conn. and includes more than 300 communities in Connecticut, Western Mass., New Hampshire, Vermont, and New York. Cone will oversee the region’s human-resource func- tions, including talent management, career devel- opment, and training; benefits, with a focus on employee wellness; and employee engagement and recognition. Prior to joining the Western New Eng- land region, Cone was the senior director of Human Resources for Comcast’s Greater Boston region, where she was responsible for employee engage- ment and other initiatives that addressed compli- ance and supported a strong and healthy workplace culture. She also previously served as vice president of Talent and Culture for Skillsoft, where she was the senior leader responsible for employee engagement, internal communications, U.S. talent acquisition, and performance-management processes and rec- ognition for a global workforce. Cone holds a bach- elor’s degree in business from Saint Anselm College in Manchester, N.H. and a juris doctor degree from Penn State University’s Dickinson School of Law. Named by New Hampshire magazine to its 2016 list of Exceptional Women in Business, she also serves on the board of directors of New Hampshire Tech Alli- ance and Families in Transition.
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Springfield Technical Community College (STCC)
honored two faculty members as this year’s 2021 Endowed Chairs, awards named for two of the col- lege’s founders. In a video sent to the STCC campus community, President John Cook congratulated this year’s recipients, Professors Ann-Marie Simao
ANITA SEDLAK
54 APRIL 14, 2021
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