Page 7 - BusinessWest February 7, 2022
P. 7

  BusinessWest: Let’s start with that phrase ‘ethics in business.’ What does that mean to you?
DePergola: “For me, ethics is the philosophical study of morality, and morality, at its heart, concerns how the actions
we perform contribute to the persons we become. To me, ethics in business is the way we in which we express and articulate or moral character in business transactions — not just with con- sumers, but with one another on our teams. We’re a little slow in western culture to pay as much attention to ethics in business as we should; there’s the classic Freeman v. Freeman debate where we talk about the distinctions between profit and corporate social responsibility, and whether we should ever sacrifice things like profit in pursuit of greater common good. So I think the opportunity for business to pause and reflect on itself in a new way is somethings that’s evergreen. Ethics is something that’s been discussed and considered for a much longer time in things like medicine, starting with people like Hippocrates. Ethics in business is no less important than ethics at the bedside.”
Doran: “I think any discussion of ethics also has to include a discussion of morals and values, because each one of those has its own place in how we think about things. Most people think of morals as a more personal aspect of their character and how they view things, the lens through which they look at the world. And when we think about ethics, it’s often framed more as an organization; what are the rules, what is the code that people are going to operate within as part of an organization? That’s a
      PETER DEPERGOLA
“To me, ethics in business is the way we in which we express and articulate or moral character in business transactions — not just with consumers, but with one another on our teams.”
 really important consideration for any business or organization: what is the lens, what is the framework? And how are we thinking about ethics in that context?”
Cutting: “I’m in the aerospace and defense industry; we ser- vice a majority of the prime contractors across the world. Ethics for me is ... we are a small, minute part of the supply chain in that industry, and our hope is that, as a small business, we can be treated fairly and ethically. We understand our competition, and we understand that, because we’re small, we may be taken advantage of at some level. Those are the things we think about as we strategize and when we work with these big firms and negotiate contracts. We have to hope that the terms and condi- tions that apply to us apply to others. It’s a concern, and we hope that we’re on a level playing field. We just don’t know. We’re hop- ing that everyone who supports that industry is ethical at some level.”
DiGiorgio: “Our business, Wellfleet, provides health insurance, intangible goods; you can’t touch what we produce, so what we produce is a trust, a bond with our members, our clients. It’s all about ethics at the end of the day. Ethics, for us, means doing the right thing, quite simply put. We have contracts and agreements, and if anyone’s looked at a health-insurance policy, it’s 60 pages long; good luck with that. But there’s a lot of faith that you will act ethically about my claim. We’re part of Berkshire Hathaway, and when you’re trying to manage a conglomerate of companies like Warren [Buffett] does, you really just do it through ‘do the right thing.’ That’s the only way to manage at that level.”
  The Best Residential HVAC Team in the Industry
With years of experience under our belt, your home’s needs are in capable hands. Ours.
• Indoor Air Quality • Heating & Cooling
Systems
• Plumbing Services
   westernmassheatingcooling.com • 413-268-7777
   Announcing Our Newest Shareholder
We’re proud to announce that Attorney Mark J. Esposito has been named the newest Shareholder in our firm. Mark is a brilliant lawyer, expert litigator and valued member of our trusted legal team, and we’re thrilled to elevate him to the role of Shareholder.
  SPRINGFIELD NORTHAMPTON ALBANY
 ssfpc.com
4.5x5.8 BIZ WEST
                     002321_SSF-MarkEspositoShareholderPrintAds.indd 1 BusinessWest FEATURE
1/21/22 10:03 AM
 FEBRUARY 7, 2022
7











































































   5   6   7   8   9