Page 39 - BusinessWest May 16, 2022
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  RESTORE PHYSICAL THERAPY AND WELLNESS
218 Birnam Road, Northfield, MA 01360 (413) 387-0722; www.restorewell.com
SELECT PHYSICAL THERAPY
3550 Main St., Suite 102, Springfield, MA 01107; (413) 788-6195 2377 Boston Road, Wilbraham, MA 01095; (413) 596-2424
60 North Westfield St., Feeding Hills, MA 01030; (413) 786-8908 185 West Ave., Ludlow, MA 01056; (413) 610-1393
1415 Main St., Palmer, MA 01069; (413) 283-8303
75 Springfield Road, Westfield, MA 01085; (413) 642-5853 113 Elm St., Enfield, CT 06082; (860) 253-5196
835 Worcester St., Indian Orchard, MA 01151; (413) 707-2670 www.selectphysicaltherapy.com
SYNERGY PHYSICAL THERAPY
39 Carlon Dr., Northampton, MA 01060 (413) 727-3315; www.synergypt413.com
VERO HEALTH & REHAB
34 Main St., Hampden, MA 01036; (413) 566-5511
573 Granby Road, South Hadley, MA 01075; (413) 532-2200 9 Maple St., Wilbraham, MA 01095; (413) 596-2411 www.verohc.com
Charlene Manor
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can encompass a wide range of care. It can mean short-term care after some- one has had surgery, physical or occu- pational therapy, IV therapy, as well as many other forms of care.
The majority of Charlene Manor’s referrals come from hospitals, but its reach has recently expanded. Due to its high-quality service and the surge seen in hospitals from the pandemic, the Department of Public Health chose to partner with Charlene Manor. Another important collaborative relationship Charlene Manor has is with Pioneer Valley Hospice & Palliative Care.
Skilled nursing staff include a vari- ety of positions including RNs, LPNs, CNAs, medical directors, speech/lan- guage pathologists, and resident care assistants. And these professionals work together as a team.
Resident care assistants (RCAs) play an integral role within the facility. It’s an introductory role where individuals who are just starting off in the health- care career can explore if it’s the right fit for them. They spend an intimate amount of time with residents, provid- ing the most amount of care per day to
Scott Cross
James Lyons
Richard Rogers
Physical therapy; occupational therapy; ACL prevention; post-surgical condition programs; low-back-pain programs; programs for athletes and motor-vehicle victims; hand therapy at East Main Street location
Outpatient physical therapy specializing in musculoskeletal injuries, neurological rehabilation, sports- and work-related injuries and injury prevention; strong emphasis on manual therapy, functionally based exercise, and patient education
Skilled-nursing case management; physical, occupational, and speech therapy; orthopedic care and rehabilitation; stroke recovery
PROVIDER
REHABILITATION FACILITIES
LISTED ALPHABETICALLY
ADMINISTRATOR SERVICES
   STRENGTH FOR LIFE HEALTH & FITNESS CENTER
116 Pleasant St., Suite 125, Easthampton, MA 01027; (413) 529-0700 www.strengthforlife.com
Josef Arnould
Exercise healthcare; rehabilitation; guided strength training for adults of all ages; comprehensive chiropractic care
TEAM REHAB & WELLNESS
95 Frank B. Murray St., Springfield, MA 01103; (413) 301-6019 171 Pine St., Holyoke, MA 01040; (413) 301-6019
84 Main St., Chicopee, MA 01020; (413) 301-6019 www.teamrehabcenter.com
Annmaria Elder
TEAM Rehab & Wellness consists of a group of board-certified physicians and physical, occupational, and speech therapists who specialize in orthopedics and physical medicine and rehabilitation; rehabilitation services include physical therapy, speech and occupational therapy, and chiropractic care; all major health insurance plans accepted, including motor vehicle and workers’ compensation
VIP PHYSICAL THERAPY
155 Union St., Springfield, MA 01105
(413) 732-6005; www.viprehabilitation.com
Dr. Paul Azimov
Board-certified physiatrist on staff; auto-accident specialists; personal injury; transportation available; bilingual
   BusinessWest
HEALTHCARE
MAY 16, 2022 39
Dr. Patricia Young
patients while simultaneously building strong relationships with them.
Charlene Manor focuses on recruit- ing and aiding those entering the field, now more than ever — since the pan- demic began, the skilled nursing indus- try has lost 241,000 caregivers accord- ing to AHCA.
“For this reason, it is critically important for us as an organization — we put in place strategies and do every- thing we can to encourage and nurture and promote these skilled caregivers within our facilities,” said Laurin. “And Charlene Manor specifically has been a community that has had a really strong history of providing employment opportunities and having good care around these positions.”
LeBeau started as a dining services aid at Charlene Manor’s sister facility in Leeds when she was in high school. She’s been with the organization ever since, going from working in dining services to becoming the director of Admissions. She then earned her AIT, went on to get her administrator’s license, and has been administrator at Charlene Manor now for 11 years.
“One of the things that I am most
proud of as a Berkshire Healthcare employee is that our opportunities for growth in this organization are unmatched,” she went on. “There are so many opportunities for growth in this organization.”
LeBeau’s story provides just one example of such growth and oppor- tunities for advancement. Indeed, Berkshire Healthcare offers a nursing program called Stepping Stones which, if accepted, provides aspiring health- care professionals a tuition-free path to earning certifications and attending nursing school.
“We’ve had a number of entry-level staff go through nursing programs through our Stepping Stones program to become LPNs, RNs ... some have gone through to get their BSN, and
it’s just incredible the amount that we reinvest because we are not-for-profit,” said LeBeau. “We have a mission, and part of our mission is to reinvest in our people, and we do that every single day here.”
Indeed, while the AHCA/NCAL Sil- ver Achievement in Quality Award is a noteworthy honor, recognition is not the motivation behind Charlene Man-
or’s skilled nursing services. The most rewarding aspect for those working at the facility is the ability to serve those in Franklin County and beyond.
“The rewards are immense. But speaking about providing care to
this population — our residents and patients that we serve become much, much more than that,” said Laurin. “They’re like family. That’s why it’s criti- cally important to recruit and invest
in long-standing employees, because these are relationships. This is an industry that is about relationships. Not just the relationships with the resi- dents, but with their families as well.”
A Focus on Care
Simply put, Charlene Manor has put in extraordinary efforts to help take care of their community members, and its Silver Achievement in Quality Award Silver is just one of many examples of how their work is paying off.
“As an organization, we are very proud of the work that Charlene Manor, and Ashley and her team, have done — especially during such a chal- lenging time,” said Laurin. u
Integrative physical-therapy clinic, offering a mindful approach to healthcare, considering body, mind, and emotional health; trauma- informed approach build on principles of trustworthiness, support, collaboration, and empowerment; specialties include orthopedics, pelvic-floor physical therapy, evaluations and treatments for the female athlete, and wellness services
   

































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