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 Inside
Feature
THE CLOCK IS TICKING
Eversource Sets Ambitious Goal of Carbon Neutrality by 2030........ 6
COMMUNITY SPOTLIGHT
Hadley Faces Challenges While Planning for Future................. 10
Technology
REMOTE CONNECTIONS
Event-production Companies Turn to Virtual Events to Fill the Void .......................................... 14
CAREER CONNECTIONS
STCC Announces Events for Mas- sachusetts STEM Week ............ 18
BusinessWest
OCT. 12, 2020
VOLUME 37 NUMBER 11
Departments
OPINION...12
COMPANY NOTEBOOK...30
PEOPLE ON THE MOVE...31
AGENDA...32
INCORPORATIONS...33
DOING BUSINESS AS CERTIFICATES...33
BANKRUPTCIES...33
REAL ESTATE TRANSACTIONS...33
BUILDING PERMITS...38
      On the Cover
  ANNOUNCING THE 2020 HEALTHCARE HEROES Special Section A1-A40 ...17
The 2020 Healthcare Heroes
 THE STAFF OF HOLYOKE MEDICAL CENTER
Amid the Crisis at the Soldiers’ Home, This Small Army Answered the Call ................... A5
MARK KEROACK President and CEO, Baystate Health
His Efforts to Coordinate the Region’s Pandemic Response Saved Lives ....................... A11
CHRISTOPHER SAVINO, EMELINE BEAN, AND LYDIA BRISSON
Clinical Liaisons, Berkshire Health Systems
They Moved to the Front Lines at the Height of the Pandemic ...................................... A16
THE INSTITUTE FOR APPLIED LIFE SCIENCES AT UMASS AMHERST
At a Time of Crisis, Collaboration Was Key to Meeting the Most Pressing Needs .......... A19
MAGGIE EBOSO Infection Control and Prevention Coordinator, Mercy Medical Center
This Administrator Has Become a Calming Voice in the Midst of the Pandemic......... A21
RABBI DEVORAH JACOBSON Director of Spiritual Life, JGS Lifecare
She Became a Guiding Light at a Time of Pain and Darkness ...................................... A24
JENNIFER GRAHAM Home Health Aide, O’Connell Care at Home
This College Student Stepped Up and Passed an Important Test .................................. A26
THE NUTRITION DEPARTMENT AT GREATER SPRINGFIELD SENIOR SERVICES INC.
This Dedicated Team Rose to the Occasion and Took Care of Those in Need ............... A28
HELEN GOBEIL Staffing Supervisor, Visiting Angels
This Administrator Provided a Steady Hand in Rough Seas ......................................... A31
FRIENDS OF THE HOMELESS
While This Shelter’s Protocols Changed, Its Mission Never Did..................................... A34
     Banking & Financial Services
LENDING SUPPORT
Banks Stay Optimistic During an Unusual Year for Commercial Loans ............................................................................................................. 21
SEEKING RELIEF
CARES Act Provides Numerous Tax-planning Opportunities.......... 25
  BUSINESSWEST (ISSN 1049-9822) is published bi-weekly at the rate of $45 per year by BusinessWest Inc., 1441 Main Street, Springfield, MA 01103. Periodicals postage paid at Springfield, Mass. and additional entries. Postmaster: Send address changes to BusinessWest Inc., 1441 Main Street, Springfield, MA 01103. (413) 781-8600.
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