Page 32 - BusinessWest September 2, 2024

Shingle Minded
Adam Quenneville Roofing and Siding Keeps Aiming Higher
BY JOSEPH BEDNAR
[email protected]
Adam Quenneville stands in his warehouse, which will expand soon when he moves office functions into a new building.
Adam Quenneville will soon open a new build- ing next door to his South Hadley headquar- ters and move all the office functions there.
One benefit will be an expansion of warehouse space in the current building that currently stores about $500,000 worth of materials — basically, everything but the shingles that get delivered directly to project sites.
“When you see a roof, all you see is the shin- gles,” the president of Adam Quennville Roofing and Siding told BusinessWest. “There’s a whole layered system underneath the shingles. You have the edging, flashing, nails — all the stuff that is unseen, underneath the roof. The shingles are just the top coating. If you buy all this stuff in small pieces and they deliver it, it costs 30% more.
“Early on, the whole job got delivered, and we paid extra for all the small stuff,” he added. “They were delivering shingles with all this stuff.”
By stocking all that in-house, he said, customers are the ones who see those savings. “We’re buying in bulk to save money, and we pass on the savings to the customer. It’s a nice feeling to know we’ve kept our prices down because of that.”
Plenty of customers are benefiting from that efficiency; Quenneville typically completes four to six roof jobs every day, plus a couple of roof sham-
poo jobs, across a territory that encompasses all six New England states, the Albany region, and occasionally beyond. Part of the reason why is the ability for customers to get a quote without a visit.
“Now with the software we have online, if some- one lives three, four hours away, we don’t have
to visit them to price them out,” he said. “We can use satellite imagery and give them a price, versus sending a guy there, who wastes a whole day to go there, look at it, measure it, give them a price, and come back. You can save people money by not hav- ing to do that.”
Residential and multi-family homes are still Quenneville’s bread and butter, though he does have a commercial division, with one crew that tackles flat roofs for businesses. And the company has even taken housing jobs on military bases as far-flung as North Carolina, South Carolina, Texas, and New Mexico. “That’s helped add some volume to the business,” he said.
So the business has certainly evolved in some ways over its 27 years. Another will be evident this month, when Quenneville sets up at the Big E for the first time ever.
“It’s more than 250 hours with four people there, promotional items, advertising around it. It’s a major undertaking,” he said, explaining that
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32 SEPTEMBER 2, 2024
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