Page 34 - BusinessWest July 20, 2020
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HOSPITAL/TOP ADMINISTRATOR
BAYSTATE MEDICAL CENTER
759 Chestnut St., Springfield, MA 01199
(413) 794-0000 www.baystatehealth.org/locations/baystate-medical-center Nancy Shendell-Falik, President
BERKSHIRE MEDICAL CENTER
725 North St., Pittsfield, MA 01201
(413) 447-2000; www.berkshirehealthsystems.org David Phelps, President,
Berkshire Health Systems
COOLEY DICKINSON HOSPITAL
30 Locust St., Northampton, MA 01061 (413) 582-2000; www.cooleydickinson.org Joanne Marqusee, President and CEO
BAYSTATE FRANKLIN MEDICAL CENTER
164 High St., Greenfield, MA 01301
(413) 773-0211 www.baystatehealth.org/locations/franklin-medical-center Ronald Bryant, President
SHRINERS HOSPITALS FOR CHILDREN
516 Carew St., Springfield, MA 01104 (413) 787-2000 www.shrinersspringfield.org
H. Lee Kirk Jr., administrator
LICENSED BEDS/ AVG. LENGTH OF STAY
734
(57 bassinets) 4.97 days
382
16 bassinets) 3.74 days
307
4.7 days
198
(10 bassinets) 4.13 days
140
(11 bassinets) 3.63 days
91
4.6 days
89
(18 bassinets) 3.86 days
74
3.76 days
40
4.44 days
NO. OF NURSES/ PHYSICIANS/ TOTAL EMPLOYEES
1,886 1,396 7,761
928
214 3,873
412
525 1,916
233 187 723
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6 (93 consulting) 233
HOSPITALS (ACUTE CARE)
RANKED BY NUMBER OF BEDS
 ADMISSIONS/ DISCHARGES IN 2018
42,481 42,415
15,312 15,305
6,538 6,538 (for FY ending 9/30/18)
4,996 4,986
15,719 outpatient visits
144 inpatient discharges
16 inpatient rehab discharges
DESCRIPTION
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HOLYOKE MEDICAL CENTER
Fully accredited and nationally recognized as a high-quality provider, Mercy Medical Center includes Weldon Rehabilitation Hospital, Providence Behavioral Health Hospital, and the Sister Caritas Cancer Center; Mercy is fully committed to improving the health of its communities and each person it serves, and to being a trusted health partner for life
Holyoke Medical Center is a nationally accredited hospital and the only hospital in Western Mass. to obtain become certified in the ISO 9001:2015 Quality Management System; this full-service hospital provides a complete line of inpatient and outpatient medical and surgical services; the award- winning Stroke Service has been consistently recognized for more than a decade; Holyoke Medical Center is a member of Valley Health Systems in Holyoke, which also includes the affiliates Holyoke Medical Group, Holyoke Visiting Nurse Assoc. & Hospice Life Care, and River Valley Counseling Center
A 91-bed regional community hospital providing a broad range of expert services to the Greater
Westfield area; 24 hour emergency care; cancer care and infusion; cardiology; cardiopulmonary 2,959 rehabilitation; behavioral health; comprehensive breast health; diagnostic services, including CT 2,961 scan and MRI; gastroenterology; mammography services, including 3D screenings; neurology;
orthopedics; pulmonary; surgical services; urology; urogynecology; wound care; urgent care and primary-care facilities offer extensive services to meet the needs of the community
A 74-bed community hospital, Baystate Wing offers 24-hour emergency care in Palmer and in Ware at the Baystate Mary Lane Emergency Outpatient Center Satellite Emergency Facility; the hospital also offers medical and surgical care and psychiatric services, including the Inpatient Center for
3,302 Geriatric Psychiatry and the Griswold Behavioral Health Center, which provides comprehensive 3,315 behavioral-health and addiction-recovery services on an outpatient basis; primary and specialty care
is offered in six medical practices in the region, including Belchertown, Ludlow, Monson, Palmer, Ware, and Wilbraham; cancer care is offered through the Baystate Regional Cancer Program and Wound Care and Hyperbaric Medicine, both located in Ware
MERCY MEDICAL CENTER 702
271 Carew St., Springfield, MA 01104 158 10,665 (413) 748-9000; www.mercycares.com 3,043 10,634 Deborah Bitsoli, President
575 Beech St., Holyoke, MA 01040 357 6,565 (413) 534-2500; www.holyokehealth.com 370 6,985 Spiros Hatiras, President and CEO 1,490
BAYSTATE NOBLE HOSPITAL
115 West Silver St., Westfield, MA 01085 173 (413) 568-2811 523 www.baystatehealth.org/locations/noble-hospital 548 Ronald Bryant, President
BAYSTATE WING HOSPITAL
40 Wright St., Palmer, MA 01069 195 (413) 283-7651 327 www.baystatehealth.org/locations/wing-hospital 898 Michael Moran, President and Chief Administrative Officer
Recognized as a Best Hospital in Massachusetts by U.S. News and World Report, Baystate Medical Center is a nationally recognized independent academic medical center and home to the University of Massachusetts Medical School – Baystate; the region’s only Level 1 trauma center, it is also the community’s major referral hospital, providing care for conditions such as cancer, acute and chronic cardiovascular illness, and a wide range of other major diseases; BMC also provides pre- and post- natal care for mothers giving birth at its Wesson Women and Infants’ Unit
Recognized by the Leapfrog Group as one of only 41 hospitals nationwide to earn straight ‘A’ grades for patient safety from 2012 to 2019, and a recipient of Healthgrades’ Patient Safety Excellence Award three years in a row, BMC is the primary provider of comprehensive health services to the Berkshires and surrounding region; services range from primary care to specialty care, including neurosurgery, gastroenterology, endocrinology, orthopedics, cancer, psychiatry, ob/gyn, and many others; BMC is also a teaching hospital, with residencies in internal medicine, AOA surgical, osteopathic medicine, psychiatry, and dentistry
Cooley Dickinson Health Care, an affiliate of Massachusetts General Hospital, is an acute-care healthcare system that offers community-based healthcare services; 24-hour emergency care; services including medical/surgical, orthopedic, obstetric/gynecologic, psychiatric, rehab, lab, and imaging/radiology; and the Mass General Cancer Center at Cooley Dickinson; the VNA & Hospice provides home-health and hospice nursing and rehab visits; the Cooley Dickinson Medical Group offers an extensive network of primary and specialty care providers throughout Hampshire and southern Franklin counties
An acute-care community hospital serving the healthcare needs of the citizens of Franklin County and surrounding communities, BFMC provides multiple contemporary clinical and support services such as intensive care, maternity, 24-hour emergency care, oncology, general medical and surgical care, and a full range of state-of-the-art, community-based diagnostic and treatment services
Pediatric specialty care, including the only pediatric orthopaedic surgery, urology, inpatient rehabilitation, and ultra-low-dose X-ray imaging services in Western Mass.; expertise in orthopaedic, fracture, rheumatology, cleft-lip and palate, neurodevelopmental pediatrics, chest-wall deformities, neuromuscular conditions, urology, and sports health and medicine care; motion analysis center; children up to age 18 from New England, New York, and around the world receive care regardless of families’ ability to pay; on-site services include inpatient surgery, outpatient surgery, outpatient specialty clinics, orthotics and prosthetics, radiology, physical and occupational therapy, motion- analysis center, child life, care coordination, and nutrition
       Hospitals
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behaviors that have reduced infection rates in Western Mass. and allowed hospitals to increase their non-COV- ID-19 services.
“We’re in a good place; there isn’t a high level of COVID in our community. But that can change quickly,” Marqusee said. “I want people to always remem- ber the reason we have low levels of COVID is because of the efforts every- one is making to social distance, wear masks, and practice hand hygiene. We
“
has been reimbursement; I hope we never go back to the days when we were so underpaid for telehealth. It has
stragglers who need more convinc- ing — while others will continue to embrace telehealth as the best option.
“We may not return to our former volumes until we have a vaccine and everyone feels totally comfortable,” he told BusinessWest. “I think it’s going to be a process.” u
Joseph Bednar can be reached at [email protected]
What has been stopping us from doing more telehealth
   been a terrific model.
”
 BusinessWest
HEALTHCARE
JULY 20, 2020 33
shouldn’t take the reopening as a sign they we don’t need to do those things, but to do it even more. That allows
us to provide needed care to all our
communities.”
Keroack says he expects some
patients to enthusiastically return to care providers, while others will be
  
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