Page 21 - BusinessWest June 23, 2021

“Business just doesn’t fly in the door — you’ve got to go find it.”
In banking, said Borawski, who has been on the board at Florence Bank for many years now, this activ- ity has created opportunities for those players with a track record of strong customer service and the abil- ity to fill a void left by those agencies swallowed up by larger interests with fewer ties to — and employees living in — the 413. At the same time, while rates and prices are always impor- tant in banking, relationships are more important.
Cover Story
Borawski Insurance Builds on 90-year Tradition of Service
BAy George O’Brien
s he talked about insurance, and also about the agency started by his grandfather almost 91 years ago, Bob
Borawski drew a number of analogies to the banking industry.
Specifically, he referenced an ongoing pattern of mergers, acquisitions, and overall consolida- tion that has left fewer players, and far fewer smaller, independent agencies.
And, by and large, it’s the same in insurance, Borawski said.
“Anyone can give a rate that’s a half or five- eighths of a percentage point less,” he said in ref- erence to banks. “But beyond the rate, you want to have a good relationship with your client. Like an independent bank, we have a focus on being
From left, Bob Borawski, Dave Malek, and Mark Rosa, the leadership team at Borawski Insurance.
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