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Steady Course

Ed Twohig Jr.

Ed Twohig Jr. says the game — and business — of golf are in relatively good health, although for many, it has become a nine-hole proposition.

 

Ed Twohig Jr. has been in and around the game of golf for more than 60 years now.

So he speaks from experience when he says that, while he’s seen the game healthier, it is, at the moment, in a comparatively good place.

By that, he meant people are getting into the game and, by and large, staying with it, despite its cost, degree of difficulty, and demands on time. Therefore, he said, the business of golf is relatively good, with courses faring well, but also related ventures, everything from the growing number of simulation facilities to retail outlets to the remaining practice and learning facilities, such as the Western Mass Family Golf Center in Hadley, where he provides lessons to a diverse mix of students, from middle schoolers to those pushing 80.

“Over the past few years, I’ve taught a lot of college and high school kids, both men and women, who want to get into the game.”

“Overall, the game is very, very healthy,” said Twohig, who grew up around the game as his father, Ed Sr., served as the pro at Amherst Golf Club, and Ed Jr. would later serve as the pro at the Orchards Golf Club and Springfield Country Club. “Over the past few years, I’ve taught a lot of college and high school kids, both men and women, who want to get into the game.”

Jesse Menachem, executive director and CEO of the Massachusetts Golf Assoc., agrees on the general state of the game and the business of golf. He said maybe the best measure of health and vitality of the game — the number of rounds played at courses across the Commonwealth — has continued to rise since a COVID-triggered surge in 2000, but there are other barometers as well.

“Rounds played, golfer engagement, wait lists at many of the private clubs, tee times that are still in high demand … these are all indicators that the health of the game is strong,” he told BusinessWest, adding that, while the total number of rounds is up only a few percentage points, the upward trend continues.

One of the best examples of the strong health of the game is the stunning turnaround at the Ledges Golf Club in South Hadley, which this year will mark its 25th anniversary. Once a losing proposition for the town and its taxpayers and an example of overreach when golf was booming in the late ’90s, it is now turning a profit and putting these proceeds back into the course, with effective results.

Mike Fontaine says the Ledges continued its growth trajectory in 2025 and is eyeing more of the same for the season ahead.

Mike Fontaine says the Ledges continued its growth trajectory in 2025 and is eyeing more of the same for the season ahead.

“We had another fantastic year in 2025 — we probably made $1.7 million, more than covering operating expenses for the town,” General Manager Michael Fontaine said. “And our goal is to do it again.”

Elaborating, he said ookings of outings is ahead of the solid pace set last year, and the course can afford to pick and choose which events it wants to host, another departure from the rough times years ago.

Still, there are challenges for those in the business, especially those who own and manage its courses, including a winter that has been unlike anything the region has seen in some time.

Indeed, despite some closures in recent years — Southwick Country Club, Hickory Ridge Golf Club in Amherst, and Elmcrest Country Club in East Longmeadow, for example — there is still considerable competition at a time of rising costs for everything from fertilizer to labor to gasoline for the carts.

“Rounds played, golfer engagement, wait lists at many of the private clubs, tee times that are still in high demand … these are all indicators that the health of the game is strong.”

Fontaine said he’s been getting some calls and visits from those managing other courses in the area essentially asking how the Ledges is doing all this. He said there’s no real secret, other than to provide a good product and essentially count revenue, not rounds — and price the product appropriately.

Elaborating, he said he believes many courses keep their prices lower than they should — probably a nod to all the competition in the area — and could go higher and still be competitive, not just with courses in this area, but in other markets as well.

 

Winter of Their Discontent

As he talked with BusinessWest by phone on March 13, Ted Perez Jr., the long-time pro at East Mountain Country Club in Westfield, paused on a few occasions to take calls to the pro shop. They pretty much told the story of a winter the likes of which the region hasn’t seen in maybe a decade or more.

“Yes … we’re open,” he told one caller, who then moved on to finding out just how playable the course was. “I just talked to a guy who made the turn … he said it’s … not bad out there.”

Not many courses in Massachusetts were open that day, but most of them were getting calls about when they would be, said Fontaine, who fielded a few himself. Like others we spoke to, he said this long, harsh winter should create substantial amounts of pent-up demand, which will help override what will likely be a later-than-usual start, probably the first or second week of April.

“That’s what we’re hoping for; it’s been a long, brutal winter,” he said, adding that some of the calls he’s getting are from people in the eastern part of the state, including the Cape, where courses can generally open earlier. But not this year.

Overall, he said the Ledges logs a good number of rounds involving people outside this area code, including the Hartford and Worcester areas, where golf is somewhat more expensive.

“We draw from everywhere — Albany, Worcester, Boston … our biggest is probably Connecticut, and I think it’s mostly because we’re a little cheaper,” he said, adding that the course’s rate of $75 with a cart on weekend mornings (the price drops later in the day) is better than what can be found in those other markets.

He’s not sure what impact rising gas prices might have on all this, but for now, golfers are willing to travel to save a few bucks — if the product and experience are good.

“I don’t think they figure the gas bill into the equation — it’s just grab your three buddies, get in the car, and go have a good round of golf in South Hadley, have a burger, and head home,” he said, adding that this equation could work for others as well if they maintain the quality of the product and market it effectively.

Overall, many courses did well in 2025, said Menachem, adding that they were helped by generally good weather — there was a stretch where it rained at least one weekend day for 10 straight weeks in the spring — as well the opportunity to open early and stay open into December.

They won’t have that luxury this year, he went on, adding that, despite considerable melting in early March, snow still covered many tracks. Meanwhile, the large amounts of snow will leave courses wet and in need of time to dry out, firm up, and clean up.

But he expects this late start to be overcome by pent-up demand.

“Given the climate of golf and the demand we’ve seen and continue to see, players are going to be ready and willing,” he said. “It might be a shock to the system for these courses to get prepared on short notice, but once they open, they should do well.”

Meanwhile, other aspects of the golf business are reporting growth as well, especially the simulation facilities, which provide a hedge against New England winter weather and provide opportunities to practice year-round.

“Anecdotally, it seems like more facilities are opening by the week,” he said, adding that there have been several new additions in and around Boston, including facilities that are focused on food and beverage as much as they are on golf. “And it’s serving as a nice complement — keeping clubs in people’s hands throughout the year.”

 

Going for the Green

It was the spring of 1983 when Perez took over the pro shop register from his father, Ted Perez Sr., who essentially designed and built East Mountain Country Club himself in 1963. With 43 years under his belt, he’s seen all kinds of winters — or ‘non-winters,’ as he calls what the region has seen more of in recent years — and he’s seen the game ebb and flow as well.

He remembers the halcyon days in the late ’90s and early 2000s after Tiger Woods arrived on the scene, when East Mountain was averaging roughly 50,000 rounds a year. He also remembers 2008 and the years that followed, when the course averaged about half that number, and the overall outlook was quite bleak.

“These days, it’s nowhere near 50,000 rounds, but it’s much better than it was,” he said, adding that it was during those down times that East Mountain started diversifying, if you will, using its banquet facilities for everything from comedy nights to bands to pro wrestling matches to bring in revenue and help pay the bills.

“We get 150 people in here for the wrestling — they have some food and some drink and watch some wrestling,” he said, adding that there is another such event scheduled for later this spring.

The venue is still used for a variety of revenue-producing purposes, he said, but, overall, golf is doing better than it was, and the outlook remains bright.

Twohig agreed, but noted that, despite healthy interest in the game, challenges such as its cost and time demands remain. So he’s seeing some fundamental changes.

“I believe that, for the majority of players, it’s going to be a nine-hole sport because of the time element,” he explained. “If you look at the clubs and the leagues … it’s all nine holes. People get their golf in, but they’re not spending their whole day there; there are too many options in the world now.”

Meanwhile, golf doesn’t have to mean nine or 18 holes on a course, he said, adding that many now enjoy practicing or playing courses on a simulator or simply hitting balls at the few remaining driving ranges in the area.

Drew Michael says golf has maintained the momentum generated during the pandemic, drawing new players of all ages.

Drew Michael says golf has maintained the momentum generated during the pandemic, drawing new players of all ages.

Drew Michael, store manager at Dave DiRico’s Golf in West Springfield, which features several simulators, agreed, adding that the surge in interest in the game since COVID is reflected in many aspects of his business.

That includes equipment sales, he said, adding that, in some respects, technology has helped make the game easier for many, and the winter and early spring months are generally the time to check out what’s new, whether it’s clubs, balls, shoes, or training aids.

And, like Twohig and others we spoke with, he said the sport — and the many businesses related to it — are maintaining the momentum gained during COVID.

“We’re seeing a lot of younger players, 25 to 35, and we’re seeing an uptick in women playing as well — those are the two fastest-growing categories,” he said. “It’s not quite like the book during COVID, but there’s still a lot of momentum with golf retail.”

He attributes this to the game gaining more exposure through everything from YouTube to TGL (Tomorrow’s Golf League), a high-tech, indoor, team golf competition that has succeeded in capturing the attention of many younger fans.

“You don’t have to tune in to CBS on a Sunday afternoon to watch a golf tournament,” Michael said. “YouTube is really big, TGL is gaining viewers, and you can watch any way you want — on your phone, computer, TV … all this is creating a wider audience.”

And it’s translating into more people getting into the game — and, in many cases, staying with it. Challenges remain, but golf seems to be a good place regionally, and on a steady course.

Modern Office

Small Steps for Big Wins

By Sarah Rose Stack

Sarah Rose Stack

Sarah Rose Stack

Work-life balance in 2020 has been different, to say the least. And many people have unexpectedly found themselves in a new office … at home. This trend does not seem to be going away. In fact, many businesses plan to extend their work-from-home policies through the end of the year and are considering more permanent work-from-home plans.

If you are working from home, the expectation is that you are working from home. However, if you are not accustomed to this new environment, it can be tricky to perform to your fullest potential while also maintaining work-life balance. You and your employees may need to take additional steps to invest in overall well-being in order to remain effective at work.

Here are some things to think about, focusing on healthy mind, body, and spirit.

Mind

Staying focused and on task is key for productivity. Keep your mind clear and focused. To do that:

• Take a Break. Step away from screens occasionally. Don’t forget to give yourself a few minutes throughout the day to recharge in the same way that you would if you were in the office.

• Fully Participate. Nothing will help you enjoy your time off more then a job well done during your time on. Be engaged during meetings. Put your full workday in. Remain committed to your mission and vision while working. Your mind will appreciate the normalcy, you will do better work, and you will find it easier to turn off your work at the end of the day.

• Schedule Tasks, but Set Limits. Stay organized and on task by being clear about how you will spend your time. Schedule appointments with yourself to complete work. Limit tasks based on how much time it would normally take to complete them in the office.

• Set Ground Rules with Your New ‘Colleagues.’ If you are working remotely due to COVID-19, chances are that there are more people hunkered down at home too. To stay productive and avoid frustration, communicate with your family about boundaries so that you minimize interruptions and distractions.

• Set Up Your Home Office. Remember your first day of work, when you brought in a box of favorite things to keep you inspired and productive? Take some time to set up your new dedicated home-office space. Keep your work area organized and separate from your ‘life’ area. Even setting up a simple desk or table in a dedicated space will help you get into work mode when it is time. It can also prevent your work from overrunning your kitchen, living room, bedroom, or all of the above.

Body

Working — and doing everything else — at home can leave us feeling sluggish. Stay energized to feel and do your best.

• Take a Walk. If you’re taking a 10-minute break, don’t waste it scrolling on your phone. Go outside and take a walk. The combination of sunlight, fresh air, change of scenery, and movement can give you an injection of energy to get back at it.

• Stand Up. On a conference call or virtual meeting? Stand up or even walk or pace during the call. The walk can increase your focus, and you can also get some exercise at the same time.

• Try Yoga to Increase Focus. Did you know certain yoga poses may increase focus and concentration? Try yoga in the morning before work, or mid-afternoon to increase your focus and stay active. Poses for focus include tree, eagle, warrior III, half-moon, dancer, extended hand to toe, side plank, crow, and headstand.

• Choose Healthy Snacks and Meals. With a full range of access to unlimited food and snacks, it can be easy to fall off track and overdo it on the junk food. This obviously can lead to fatigue and become problematic if it becomes habitual. Maintaining a healthy diet with good portions will keep you fueled and energized.

• Drink More Water. Keeping hydrated is critical for well-being. Again, with full access to your kitchen, you may be prone to drink more sugary drinks, coffee, or soda than you normally would. Or you may not be taking in as much water as you usually do. Keep a water glass at your desk (but not near electronics) so you can stay hydrated throughout the day.

Spirit

Acknowledge emotions that are coming up as you navigate a new work situation and then take steps to redirect the narrative.

• Practice Gratitude. Showing appreciation can help you feel more positive emotions. Thank your colleagues when they help you with something. Take a moment to be grateful for the opportunity to work from home right now. Studies show that people who feel and express gratitude generally have a greater level of happiness.

• Go Outside. During social distancing, you can still leave your home to go for a walk or simply enjoy a cup of coffee on the porch. Research has shown that going outside can improve your short-term memory, restore mental energy, relieve stress, improve concentration, and increase your creativity.

• Stay Connected to Colleagues. While you can’t swing by a co-worker’s office to chit-chat, you can take a few minutes each day to connect. Whether it’s a private Facebook group, Teams, or group chat, take some time to check in. Talk. Laugh a little. Share photos, comments, and videos. Motivate each other to do great work together. Staying connected keeps us together while we’re apart.

Healthy Perspective

Small actions that are taken consistently can add up to big results. Focus on the three big rocks and the small wins that can be achieved within them to position yourself for a healthy mind, body, and spirit while working from home … and, for that matter, working from anywhere.

As you and your employees navigate this new work-from-home environment, remember that being productive and healthy is good for business and good for people. Many find that, when they have accomplished their goals during the day, they are able to relax and enjoy their time ‘at home.’ On the contrary, if they have been distracted throughout the day, they may find that nagging feeling of work piling up and following them everywhere.

Create a dedicated space, hours, boundaries, and habits to increase effectiveness and maintain a healthy work/life balance while working from home.

Sarah Rose Stack is marketing and recruiting manager with Holyoke-based accounting firm Meyers Brothers Kalicka; (413) 322-3401.