Area Retail Leader, KeyBank; Age 36; Education: Southern New Hampshire University
Carrasquillo joined KeyBank in 2018, taking over a branch at the bottom in performance and quickly driving that branch to the top of the company. A graduate of the bank’s fast-track program, he now mentors many KeyBank employees.
What’s been your biggest professional accomplishment so far in your career? Leading a team of 11 great branch managers who were once my peers, and helping them make a difference in the communities we serve by delivering financial wellness and impacting peoples lives. I’ve been in banking since 2005, holding every role from teller to personal banker to branch manager. It definitely helps me to have been in the place of so many of my colleagues and can relate to what they need to be successful. Throughout my career, I’ve been fortunate enough to work in low- and moderate-income communities, and, having come from one, it’s been so gratifying and rewarding to help as many people as possible meet their goals with proper financial planning. Two years ago, I reassessed where I was as a leader. Helping more of my colleagues deliver sound financial advice to clients in the role of area retail leader was my target, and I executed that plan. Now I get to help other leaders grow and achieve their career goals.
Who inspires you, and why? My father inspires me. He’s had to work hard for everything he’s had, coming from very little in Puerto Rico. In his family life, he’s tireless in his pursuit of a respected and happy family legacy. In his spiritual life, he’s been the blue-collar, roll-up-his-sleeves, church deacon turned pastor. He takes on the challenges nobody else volunteers for, delivers great guidance and leadership, and is loved by the people in the congregations he’s ministered to. He’s developed a reputation of a ‘fixer,’ and I have done the same in my career. Making him proud is a daily thought for me.
What’s your favorite hangout or activity in Western Mass., and why? Eating and drinking! Whether it’s grabbing a bite to eat at Lattitude, the Federal, or Big Mamou’s or a cigar at Cigar Room 2 and brewery hopping, there’s such a rich and diverse culture in Western Mass. that you could never do the same thing twice and still have a great time.
What will work colleagues say at your funeral? Julio helped me help my clients, and we had a ton of fun doing so!