President, Marcotte Ford: Age 39

He calls it the ‘Marcotte Ford campus,’ and that name certainly works.

Indeed, where there was once a Marcotte Ford dealership on Main Street in Holyoke, started by his grandfather, Al, and expanded by his father, Bryan, there are now several businesses, including a new, larger dealership, complete with a popular café inside; a commercial truck center; and even a car wash.

Mike Marcotte, the third-generation president of this family business, has been instrumental in its expansion, and in many ways, he is continuing family traditions — of entrepreneurship, success in business, and getting involved in the community.

Like most in family-owned auto dealerships and groups, Marcotte said he “grew up in the business,” learning all aspects of it, from parts to service, as he was being groomed to take a leadership role. His favorite, though, was sales.

“It’s a joy, an experience — a ‘wow’ moment,” he said. “I enjoy seeing people be really happy as they drive away with their new or pre-owned vehicle.”

There have been many ‘wow’ moments for the dealership as well, including those new facilities mentioned above. The café inside the new dealership, called LugNutz, has become a popular eatery in the city, and it has hosted a number of community events for local organizations.

Marcotte is continuing this series of expansion efforts by winning designation as a Model E Certified Elite store, making the dealership one of the first Ford stores in the area to sell electric Ford vehicles. The company will also be investing $1 million in charging infrastructure.

Meanwhile, and as mentioned earlier, Marcotte is continuing and building upon not only a tradition of entrepreneurship, but a tradition of involvement in the community.

That includes everything everything from work at Chicopee Comprehensive High School, where Marcotte established a program where the company mentors, trains, and hires technicians who work at the school, to Holyoke Medical Center, where he serves as vice chair of the board; from the Holyoke Boys & Girls Club — another family tradition; the basketball courts there were recently named in honor of his father, who was on the board for many years — to support of Providence Ministries and especially Kate’s Kitchen, which provides more than 200 meals a day to those in need.

“The city has been so good to us, and we try to be good to the city and give back in every way we can,” he said. “And it’s not just me, but the whole staff.”

 

—George O’Brien