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Baystate Health Celebrates Acquisition of Wing

PALMER — Team members and leaders from Baystate Health and Baystate Wing Hospital joined elected officials and members of the Palmer community Friday to celebrate Wing’s official entry into the Baystate Health community. Wing formally became part of Baystate Health at midnight on Monday, September 1.

“Our community hospitals enable us to provide the right care, in the right place, at the right time for thousands of patients and their families,” said Dr. Mark Keroack, president and CEO of Baystate Health. “We expect the addition of Baystate Wing Hospital to have a major positive impact on quality, access, and affordability of healthcare in Western Massachusetts, and on our ability to continue to provide outstanding, high-value care for our patients close to where they live.

“Bringing two organizations together is a major undertaking, and doing it well requires vast amounts of teamwork and planning,” he added. “Over the last several months, I have witnessed the outstanding commitment and expertise of both Wing and Baystate Health team members, who are driven by the common desire to ensure a smooth transition for patients and families. I thank all who have contributed their energy and expertise to this transition. We’re proud to bring Wing into our organization, and we’re grateful to be welcomed so warmly into the Palmer community.”

Dr. Charles Cavagnaro III, president and CEO of Wing for the past 15 years and newly appointed president of Baystate Health’s Eastern Region, saluted his team’s grace in dealing with the change in ownership. “I’m so encouraged and so heartened by the way my colleagues at Wing have greeted this change with enthusiasm, open-mindedness, optimism, and hope — and by the way Baystate has eased the transition and greeted us with open arms. This new partnership has us well-positioned to meet the challenges of fulfilling our mission in a turbulent time in healthcare. It will take hard work, open minds, partnership, and commitment. And I believe our future is very bright.”

Baystate Health’s Eastern Region encompasses Baystate Mary Lane Hospital in Ware, Baystate Wing Hospital, and its affiliated medical centers. Collaborations between Baystate Mary Lane and Baystate Wing will be a key element of improving the delivery of care in the region, said Keroack. “We are committed to the success of Baystate Mary Lane and Baystate Wing, and are eager to explore innovative ways of working together that also provide new and exciting opportunities for physicians and all Baystate team members in the region.”

Baystate Wing Hospital is the third community hospital to join Baystate Health. Baystate Mary Lane Hospital became part of the health system in 1991, after Baystate Franklin Medical Center in Greenfield in 1986. Baystate Health acquired Wing Memorial Hospital from UMass Memorial Health Care, based in Worcester. The two health systems continue a collaborative relationship announced in September 2013.

Baystate Wing Hospital has been serving patients in the Palmer, Quaboag Hills, and Pioneer Valley region since 1913. The 74-bed hospital and its five community medical centers in Belchertown, Ludlow, Monson, Palmer, and Wilbraham offer emergency, diagnostic, medical, surgical, and psychiatric services as well as outpatient services provided by more than 50 medical staff and 165 registered nurses. Baystate Wing Hospital’s network also includes the Griswold Behavioral Health Center and the Wing VNA and Hospice.

Baystate Wing is fully accredited by the Joint Commission and is designated a Primary Stroke Service hospital by the Mass. Department of Public Health. It was also recently recognized by the Centers for Medicare and Medicaid Services as one of model hospitals promoting health and improving quality of life. Together, the hospital and its community medical centers are focused on high-quality, patient-centered care delivered by physicians specializing in 45 medical disciplines, including adult family medicine, internal medicine, geriatric medicine, ob/gyn, and pediatric medicine.

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