James Krupienski, Partner, Meyers Brothers Kalicka, P.C.: Leading by Example

By Ryan Leary June 22, 2026

Business Talk Podcast Special Coverage

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 259: June 22, 2026

George O’Brien talks with James Krupienski, Partner at Meyers Brothers Kalicka, P.C, and 2026 Alumni Achievement Award Winner

When James Krupienski was named to BusinessWest’s 40 Under Forty class of 2010, he was CPA manager for the Health Care and Pension Audit Divisions at Meyers Brothers Kalicka, P.C. (MBK). Now, he’s one of six partners who together manage all operations at the firm. But it takes much more than a change in title to be named Alumni Achievement Award winner, as James was earlier this month. That prestigious honor reflects how much an individual has accomplished since joining the 40 Under Forty club, and James has excelled not just at his job, but as a mentor to many young people entering the accounting field, and as someone who gives back to the community in many ways, both through his own volunteerism and the way he encourages the firm to support local causes. On the next episode of BusinessTalk, James talks with BusinessWest contributing writer George O’Brien about all of that, and why it’s so gratifying. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

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BusinessTalk with Jennifer Core, Executive Director, Community Involved in Sustaining Agriculture: Experts in Their Field

By Ryan Leary June 8, 2026

Business Talk Podcast Special Coverage

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 258: June 8, 2026

George O’Brien talks with Jennifer Core, Executive Director, Community Involved in Sustaining Agriculture: Experts in Their Field

Agriculture has always been a large and important part of the region’s economy, even it is often overlooked. But this sector faces many stern challenges, everything from the rising cost of everything to issues with succession at family farms; from weather extremes like the current drought to workforce shortages. Community Involved in Sustaining Agriculture (CISA) works to strengthen area farms and engages the community to build the local food economy. On the next episode of BusinessTalk, Jennifer Core, CISA’s executive director, talks with BusinessWest contributing writer George O’Brien about the agency’s broad mission and specific initiatives, such as its Senior Farmshare program, which serves more than 800 seniors in Hampden, Hampshire, and Franklin counties. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

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BusinessTalk Suzanne Parker, Executive Director, Girls Inc. of the Valley: Investments in the Future

By Ryan Leary May 26, 2026

Business Talk Podcast Special Coverage

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 257: May 26, 2026

Joe Bednar talks with Suzanne Parker, Executive Director, Girls Inc. of the Valley: Investments in the Future

The mission of Girls Inc. is to inspire all girls to be strong, smart, and bold. And Girls Inc. of the Valley has certainly been all three during the buildout of its new headquarters in Holyoke, which offers more opportunity to help girls succeed — both now and in the future — through STEM studies, career preparation, skills to overcome challenges and achieve mental wellness, and much more. On the next episode of BusinessTalk, Executive Director Suzanne Parker talks with BusinessWest Editor Joe Bednar about the long journey to open those doors, and how the organization’s focus and programming continue to evolve in the service of helping girls thrive in myriad ways. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

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BusinessTalk with Alex Balise, Director of Corporate Strategy for Balise Auto Group, and Giancarlo Crivelli, Executive Director of Fishing Friends: Welcome to the Club

By Ryan Leary May 5, 2026

Business Talk Podcast Special Coverage

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 256: May 5, 2026

George O’Brien talks to Alex Balise, Director of Corporate Strategy for Balise Auto Group, and Giancarlo Crivelli, Executive Director of Fishing Friends

There are now 800 people in the club — that would be the BusinessWest 40 Under Forty club. That’s 20 classes of rising stars, with the latest, the class of 2026, announced late last month. For this episode of BusinessTalk, George O’Brien sits down with two members of the class of 2026 — Alex Balise, director of Corporate Strategy for Balise Auto Group, and Giancarlo Crivelli, executive director of Fishing Friends. They exemplify the class of 2026, the many accomplishments of its members, and its commitment to giving back. On the podcast, we tell their stories, and we also hear some fish stories — Alex counts that among her favorite pastimes as well — along the way. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

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BusinessTalk with Lois Nesci, CEO, Gándara Mental Health Center: A Broad Mission to Serve

By Ryan Leary April 1, 2026

Business Talk Podcast Special Coverage

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 255: April 1, 2026

Joe Bednar talks with Lois Nesci, CEO, Gándara Mental Health Center

When Lois Nesci took the reins at Gándara Mental Health Center in early 2020, she did so during a time of pandemic challenge, but this large, regional agency — with more than 70 locations serving the mental health and other needs of people across all ages and demographics — has overcome plenty of challenges in its nearly 50-year history. As that milestone approaches next year, Lois sits down with BusinessWest Editor Joe Bednar for this episode of BusinessTalk, explaining how Gándara identifies and then meets needs, how it continues to expand, and why the work of helping clients achieve healthier, happier lives is so gratifying. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

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BusinessTalk with Nicolle Cestero, President, American International College: Making Progress

By BusinessWest Staff March 16, 2026

Business Talk Podcast Special Coverage

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 254: March 16, 2026

Joe Bednar talks with Nicolle Cestero, President of American International College

It’s called the Pathway to Progress. That’s the name of a strategic plan that Nicolle Cestero has helped shape and shepherd at American International College, first as interim president, then since shedding that interim tag last summer — a plan that responds to a shifting higher-ed landscape by reimagining significant aspects of AIC’s academic programs, faculty roles, degree options, and more. For the next episode of BusinessTalk, Nicolle sits down with BusinessWest Editor Joe Bednar to talk about all that and many other aspects of a job she never imagined she’d have when she joined the AIC team 15 years ago — from the importance of the on-campus student experience to how she sees higher education continuing to evolve. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

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BusinessTalk with Mike Tautznik, Board Treasurer, CitySpace: Momentum at Old Town Hall

By BusinessWest Staff March 2, 2026

Business Talk Podcast Special Coverage

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 253: March 2, 2026

Joe Bednar talks with Mike Tautznik, Board Treasurer, CitySpace

In some ways, progress on CitySpace — a project to transform Easthampton’s Old Town Hall into a vibrant arts and performance space — has ebbed and flowed over the past several years, but it has never stopped. And now, with an infusion of $3.5 million in federal funds, the final phase has real momentum. For the next episode of BusinessTalk, BusinessWest Editor Joe Bednar sat down with Mike Tautznik, treasurer of the CitySpace board, about what’s happening there now, and why it’s important to the identity and economic vibrancy of a city that has become known for its arts and culture scene. Mike also talks about his 17 years as Easthampton’s mayor, and why he’s been passionate about this city and its institutions for his entire life. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

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BusinessTalk with Julie Quink, Managing Principal, Burkhart Pizzanelli, P.C.: Beyond the Numbers

By BusinessWest Staff February 17, 2026

Business Talk Podcast Special Coverage

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 252: February 17, 2026

George O’Brien talks with Julie Quink, Managing Principal, Burkhart Pizzanelli, P.C.

Julie Quink says the accounting profession has changed quite a bit in her 35 years of practice, but one of the more positive changes has been a focus on workplace culture, mentorship, and the well-being of team members — all areas she has continued to cultivate at Burkhart Pizzanelli. Julie sat down with Contributing Writer George O’Brien for the latest installment of BusinessTalk to talk about all this and more, including how she and her team have prioritized giving back to the community in many ways, and why she’s gratified to be named one of BusinessWest’s Difference Makers for 2026. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

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BusinessTalk with Diana Szynal, President and CEO, Springfield Regional Chamber: A Vital Mission

By BusinessWest Staff February 2, 2026

Business Talk Podcast Special Coverage

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 251: February 2, 2026

George O’Brien talks with Diana Szynal, President and CEO, Springfield Regional Chamber

Chambers of commerce have evolved over the years, and they are in many ways smaller than they were decades ago, in terms of both membership and staff. But their mission remains vital, and in many ways, chambers are more important now than ever. That’s one observation from Diana Szynal, president and CEO of the Springfield Regional Chamber, as she talked with Contributing Writer George O’Brien for the latest installment of BusinessTalk. The two sat down to discuss everything from the upcoming schedule of events, starting with the annual Outlook lunch, to the chamber’s rebranding efforts, to the way it provides a strong, clear voice for businesses of all sizes. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

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Ayanna Crawford, President, AC Consulting Media & Public Relations Firm: Educating, Elevating, and Inspiring

By BusinessWest Staff January 19, 2026

Business Talk Podcast Special Coverage

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 250: January 19, 2026

Joe Bednar talks with Ayanna Crawford, President, AC Consulting Media & Public Relations Firm

Much of Ayanna Crawford’s work has been built on the importance of education, from her public school teaching days to her creation of the youth public speaking initiative called Take the Mic; from the growth of the Parent Villages nonprofit to her new role on the Springfield School Committee — and more. On the next episode of BusinessTalk, Ayanna sits down with BusinessWest Editor Joe Bednar for a wide-ranging discussion about all this, plus her consulting business, her community advocacy as chief of staff for a state representative, her experience being named one of BusinessWest’s Women of Impact, and why it’s important to prioritize self-care in order to keep making an impact in the world. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

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BusinessTalk with Meg Talbert, Executive Director, Dakin Humane Society: More Than a Pet Project

By BusinessWest Staff December 22, 2025

Business Talk Podcast Special Coverage

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 249: December 22, 2025

Joe Bednar talks with Meg Talbert, Executive Director, Dakin Humane Society

Meg Talbert says she and her dedicated staff and volunteers at Dakin Humane Society bring a lot of love and joy to their work, even though they’re dealing with animals — and families — facing difficult issues. And while Dakin’s services — from adoption and fostering to medical care and pet loss support groups, and many more — help thousands of people and animals each year, the need has never been greater. On the next episode of BusinessTalk, Meg, Dakin’s executive director, sits down with BusinessWest Editor Joe Bednar for a wide-ranging discussion about how Dakin is meeting those evolving needs, how people in the community can support this work, and what’s around the corner as the nonprofit puts together a strategic plan for the future. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

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BusinessTalk with Sean O’Brien, Director of Cybersecurity & Computer Science at Bay Path University

By BusinessWest Staff December 8, 2025

Business Talk Podcast Special Coverage

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 248: December 8, 2025

Joe Bednar talks with Sean O’Brien, Director of Cybersecurity and Computer Science at Bay Path University

Cybersecurity is no longer just a technical discipline: it’s a cornerstone of business, law, and civil society,” Sean O’Brien said recently, and businesses of all sizes and sectors are grappling with that new reality. On the next episode of BusinessTalk, Sean, the director of Cybersecurity at Bay Path University, sits down with BusinessWest Editor Joe Bednar for a wide-ranging discussion about how cyberthreats have evolved — with AI being just the latest disruptive wrinkle — but also how defenses are being sharpened with the same technology, as well as how this field will continue to be fertile ground for young people seeking to forge careers in a realm where change is constant and talent is in demand. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

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BusinessTalk with Jillian Morgan, Director of Development, Food Bank of Western Massachusetts

By BusinessWest Staff November 24, 2025

Business Talk Podcast Special Coverage

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 247: November 24, 2025

Joe Bednar talks with Jillian Morgan, Director of Development, Food Bank of Western Massachusetts

Every single month, through its roughly 200 partners, the Food Bank of Western Massachusetts helps about 125,000 people in the 413 access more than 1 million meals. Among the roles of Director of Development Jillian Morgan and her team are to execute fundraising activities, boost engagement through volunteering, and develop strategies to raise awareness about this nonprofit’s critical mission — one that has been challenged this year by everything from federal funding cuts to the recent SNAP disruption. For this episode of BusinessTalk, Jillian sits down with BusinessWest Editor Joe Bednar to talk about all of that, plus the 16th annual March for the Food Bank, which engages a sea of participants in a four-county effort to raise hundreds of thousands of dollars. It’s must listening — and certainly food for thought — so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

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BusinessTalk with Chelsea Kline, Executive Director, Cancer Connection

By BusinessWest Staff November 10, 2025

Business Talk Podcast Special Coverage

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 246: November 10, 2025

Joe Bednar talks with Chelsea Kline, Executive Director, Cancer Connection: Leading with Empathy and Impact

Chelsea Kline has long had a passion for helping people who are struggling, and found the perfect outlet for that as executive director of Cancer Connection, the Northampton-based nonprofit that offers a raft of services — from support groups to integrative therapies to the all-important model of ‘befriending’ — to people dealing with a cancer diagnosis, as well as their families and caregivers. On the next episode of BusinessTalk, Chelsea talks with BusinessWest Editor Joe Bednar about the many community connections that make it all happen, her committed team at Cancer Connection, the many ways people can support the mission, and why it’s so gratifying to be named to BusinessWest’s Women of Impact class of 2025. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest on both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

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BusinessTalk with Aaron Vega, President and CEO, Western Massachusetts Economic Development Council

By BusinessWest Staff October 27, 2025

Business Talk Podcast Special Coverage

 

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 245: October 27, 2025

George O’Brien talks with Aaron Vega, President and CEO, Western Massachusetts Economic Development Council: The EDC’s Next Phase

Aaron Vega calls it the next logical progression in a career that has taken him from freelance film editing to directing the Office of Planning & Economic Development in Holyoke. He was referring to the role of president and CEO of the Western Massachusetts Economic Development Council after prevailing in a nationwide search that attracted more than 100 candidates; he will assume that role in January. On the next episode of BusinessTalk, Aaron discusses his plans and goals with BusinessWest Contributing Writer George O’Brien. Among other things, he wants the region to do a better job of telling its story, grow the inventory of shovel-ready land for developers, create a blueprint for population growth, and make the EDC even more of a “convener and connector.” It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest on both audio and video platforms and sponsored by Greenfield Cooperative Bank.

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BusinessTalk with Tony Worden, President and CEO, Greenfield Cooperative Bank

By BusinessWest Staff October 13, 2025

Business Talk Podcast Special Coverage

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 244: October 13, 2025

Joe Bednar talks with Tony Worden, President and CEO, Greenfield Cooperative Bank

Tony Worden’s long career in the finance world, most of it in commercial lending, eventually led to his assuming the presidency of Greenfield Cooperative Bank in 2021. There, he continues to grow not only the bank’s business, but its impact on the community. On the next episode of BusinessTalk, Tony talks with BusinessWest Editor Joe Bednar about his passion for community banking and the economic opportunities and challenges he sees on the horizon, but focuses much of the discussion on how his team helps customers understand the risks of cybercrime, check fraud, and other threats, which have become more sophisticated in recent years. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest on both audio and video platforms, and now sponsored by Greenfield Cooperative Bank.

 

 

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BusinessTalk with Rick Sullivan, President and CEO, Western Massachusetts Economic Development Council

By BusinessWest Staff September 29, 2025

Business Talk Podcast Special Coverage

 

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 243: September 29, 2025

Joe Bednar talks with Rick Sullivan, President and CEO, Western Massachusetts Economic Development Council

Rick Sullivan’s 11-year tenure leading the Western Massachusetts Economic Development Council has been one of both challenge — the region has dealt with everything from shifting economic tides to a pandemic — and opportunity; indeed, during that time, the EDC has grown, programming has expanded, and membership has doubled. On the next episode of BusinessTalk, Rick talks with BusinessWest Editor Joe Bednar about all that and more, including his advice for the next president and CEO; the organization’s continuing importance in growing the business landscape in the 413; and what he values most from his time serving this region as a mayor, in the governor’s office, and with the EDC. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Nate Costa, President, Springfield Thunderbirds

By BusinessWest Staff September 15, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 242: September 15, 2025

Joe Bednar talks to Nate Costa, President, Springfield Thunderbirds

The Springfield Thunderbirds enter their 10th season next month riding a series of highs — soaring attendance that has the team selling out the MassMutual Center on a regular basis and season ticket sales that have exceeded expectations, a robust program of community outreach, the opening of a new parking garage and event space outside the arena, and more. But team President Nate Costa says there’s always room to improve, both on the ice (not only wins and losses, but the fan experience) and off. On the next episode of BusinessTalk, Nate talks with BusinessWest Editor Joe Bednar about all that and more, including his own experience leading this franchise for the past decade, and the T-Birds’ cultural and economic importance to Springfield’s downtown and the entire region. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Gene Cassidy, President and CEO, Eastern States Exposition

By BusinessWest Staff September 1, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 241: September 1, 2025

BusinessWest contributing writer George O’Brien talks to Gene Cassidy, President and CEO, Eastern States Exposition

Gene Cassidy understands that the Big E generates traffic jams outside the fairgrounds — and sometimes traffic jams inside the grounds as patrons flock to new attractions and food vendors. What he can’t understand is why some can’t look past those ‘good problems to have’ and see the annual fair as a true economic engine for the region, bringing money into the 413 and helping several sectors of the economy directly. This is one of many points he made in a wide-ranging discussion with BusinessWest contributing writer George O’Brien on the next episode of BusinessTalk. He also talks about the weather (as it pertains to the fair’s bottom line), the prospects for the 2025 edition, and what’s new — and old — for the show this year. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Emily Carlson, Owner, We Do Travel Right

By BusinessWest Staff August 18, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 240: August 18, 2025

Editor Joe Bednar interviews Emily Carlson, Owner, We Do Travel Right

Emily Carlson was a teacher who decided to make the jump in 2022 into a new career: travel — specifically, helping other people arrange great vacations. As the owner of We Do Travel Right, she has grown the agency to have a nationwide reach, connecting clients with destinations across the globe, with a particular specialty in Disney trips. Her philosophy — life is short, take the trip — was born from the losses people experienced, and the isolation they felt, during the pandemic, and her belief that the time to enjoy life is now. On the next episode of BusinessTalk, Emily talks with BusinessWest Editor Joe Bednar about why travel agents are still important in the internet age, how she tries to provide deluxe experiences with a local feel, and why it’s gratifying to help people have a magical day. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Lindsay LaBonte, Branch Manager and Senior Loan Officer, HMA Mortgage

By BusinessWest Staff August 4, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 239: August 4, 2025

Joe Bednar Interviews Lindsay LaBonte, Branch Manager and Senior Loan Officer, HMA Mortgage

With almost 20 years of experience in the mortgage lending industry, Lindsay LaBonte (a BusinessWest 40 Under Forty honoree in 2018) has become one of the Western Mass. region’s most prolific loan originators. But it’s about more than numbers, she says, emphasizing elements of her job like relationship building and financial education for clients who are often navigating the homebuying process for the first time — at a particularly challenging time for buyers, for many reasons. On the next episode of BusinessTalk, LaBonte, branch manager and senior loan officer with HMA Mortgage, talks with BusinessWest Editor Joe Bednar about the many aspects of her job, how she and her team prioritize community involvement in myriad ways — from philanthropy and volunteerism to a new program called Local Love Days — and why it’s still so gratifying to help people achieve the dream of homeownership. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Michelle Grout, executive director of the Springfield Business Improvement District

By BusinessWest Staff July 21, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 238: July 21, 2025

George O’Brien Interviews Michelle Grout, executive director of the Springfield Business Improvement District

It’s called ‘Odyssey.’ That’s the art installation placed this summer in Tower Square Park in Springfield — the one featuring three pigeons around a Campbell’s soup can. It was placed there to turn some heads, generate talk, activate a space, and bring people to the downtown. And it’s doing all of that and more, according to Michelle Grout, executive director of the Springfield Business Improvement District. Overall, ‘Odyssey’ represents just one of the ways the BID is getting creative in its efforts to promote downtown, create vibrancy, and generate economic development, as Grout explains on the next episode of BusinessTalk, hosted by contributing writer George O’Brien. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Jeffrey Fialky, Managing Shareholder, Bacon Wilson, P.C.

By BusinessWest Staff June 23, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 237: June 23, 2025

George Interviews Jeffrey Fialky, Managing Shareholder, Bacon Wilson, P.C.

On his fourth time as a finalist, and 17 years after being named to the 40 Under Forty class of 2008, Jeffrey Fialky was named BusinessWest’s Alumni Achievement Award winner for 2025. On the next episode of BusinessTalk, Jeff talks to BusinessWest’s George O’Brien about his expansive role as managing shareholder at Bacon Wilson, the changes and challenges taking place these days in the law sector, and his longtime commitment to community service. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Jim White and Gary Stone, Founders and Partners, Go Graphix: Twenty Years of Success

By BusinessWest Staff June 9, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 236: June 9, 2025

George Interviews Jim White and Gary Stone, Founders and Partners, Go Graphix

Jim White and Gary Stone were working in sales and marketing for a medical device manufacturing company when they decided they’d had enough of the long hours, travel, time away from home, and large amounts of stress. So they traded all that for starting their own business — the multi-faceted marketing company Go Graphix — and wound up with less travel, more time at home, but a different kind of stress. Twenty years later, they’ve transformed the company into one of the better entrepreneurial success stories in the region, while also transforming vehicles — and the walls and entranceways of businesses and athletic offices across the country — into branding tools. On the next episode of BusinessTalk, Jim and Gary talk to BusinessWest’s George O’Brien about all that and more. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

BusinessTalk with Amy Royal, CEO, the Royal Law Firm

By BusinessWest Staff May 26, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 235: May 26, 2025

BusinessWest Editor Joe Bednar talks with Amy Royal, CEO, the Royal Law Firm

Employers are dealing with plenty of changes these days, whether it’s mandates from the state or policy shifts at the federal level, impacting everything from disability and leave to discrimination and DEI efforts. Employment lawyers have an even greater challenge: processing those changes and helping their business clients craft policies that both keep them out of trouble and build positive, healthy workplace cultures. On the next episode of BusinessTalk, Amy Royal, CEO of the Royal Law Firm, talks with BusinessWest Editor Joe Bednar about the many shapes these changes and challenges take, and why it’s gratifying to help clients navigate these shifting tides and grow their operations. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Marianna Litovich, Executive Director, All Our Kids Inc.

By BusinessWest Staff May 12, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 234: May 12, 2025

Joe Bednar talks with Marianna Litovich, Executive Director, All Our Kids Inc.

In 2015, Marianna Litovich had been a foster parent for seven years — and had adopted two children through foster care — when she began to recognize a lack of opportunities for foster and adoptive families in the region to connect. So she started a social-media group to provide a space for support and shared experiences. That effort evolved into All Our Kids Inc., a nonprofit dedicated to building community, providing resources, and increasing awareness of the foster-care system. On the next episode of BusinessTalk, Marianna talks with BusinessWest Editor Joe Bednar about the importance of this work, how people can support it, and her gratitude for families who have a calling to be foster parents. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Chris Thompson, founder and owner, Westfield Starfires

By BusinessWest Staff April 28, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 233: April 28, 2025

Joe Bednar talks with Chris Thompson, owner of the Westfield Starfires

Chris Thompson, who already boasted a robust background in the sports business, namely hockey, took a big swing in 2019 when he and a partner launched the Westfield Starfires, a franchise in the Futures Collegiate Baseball League. It’s been a home run all around, as the team gets set to begin its seventh season at Bullens Field next month. On the next episode of BusinessTalk, Chris, now sole owner of the club, talks with BusinessWest Editor Joe Bednar about what fans can expect this season from promotions, concessions, and level of play, as well as team’s continued strong partnership with the city of Westfield and why a thriving baseball culture is so important to this region. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

 

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BusinessTalk with Jacob Robinson, Executive Director, Amherst Area Chamber of Commerce

By BusinessWest Staff April 14, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 232: April 14, 2025

Editor Joe Bednar talks with Jacob Robinson, Executive Director, Amherst Area Chamber of Commerce

Jacob Robinson came from a deep background in economic and community development when he took the reins a year ago at the Amherst Area Chamber of Commerce. Since then, he’s seen new shops and restaurants open, helped develop and expand community events and programs that benefit small businesses, and worked with community partners to grow the economies of the chamber’s seven towns. On the next episode of BusinessTalk, Jacob talks with BusinessWest Editor Joe Bednar about all this and more, including the challenges all area towns face, from housing to transportation to shifting economic tides, as they strive for greater vibrancy. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Megan MacBride, Director of Marketing & Communications, Better Business Bureau of Central New England

By BusinessWest Staff March 31, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 231: March 31, 2025

Joe talks with Megan MacBride, director of Marketing & Communications with the Better Business Bureau of Central New England

The Better Business Bureau has long promised value for both businesses and consumers: for companies, a reputation boost and access to member benefits, and for the public, trustworthy information and a host of consumer-protection resources. On the next episode of BusinessTalk, Megan MacBride, director of Marketing & Communications with the Better Business Bureau of Central New England, talks with BusinessWest Editor Joe Bednar about all this and more, from how the BBB elevates area businesses through an exciting awards program to some of the most common scams currently tripping customers up, and how to avoid them. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with LaunchSpace President and CEO Brianna Drohen

By BusinessWest Staff March 17, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 230: March 17, 2025

Joe Bednar Interviews Brianna Drohen, President and CEO of LaunchSpace

In the eight years since LaunchSpace was … well, launched from the Orange Innovation Center, it has grown its impact while staying true to its mission of supporting economic development in some intriguing, interconnected ways, including supporting craftspeople with workspaces, operating a training center and partnering with local educational leaders, and providing incubator space and resources for entrepreneurs. On the next episode of BusinessTalk, President and CEO Brianna Drohen talks with BusinessWest Editor Joe Bednar about how this mission is still evolving — an upcoming shared-use space for food producers and processors at a converted school, for instance — the challenging landscape for nonprofits these days, and much more. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Girls Inc. Executive Director Suzanne Parker

By BusinessWest Staff March 3, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 229: March 3, 2025

Editor Joe Bednar talks to Girls Inc. Executive Director Suzanne Parker

The mission of Girls Inc. is to inspire all girls to be strong, smart, and bold. But Girls Inc. of the Valley has certainly displayed those characteristics in other ways, including building out and opening a new, dynamic headquarters two years ago and expanding upon programs that immerse girls in STEM studies, career preparation, skills to overcome challenges and achieve mental wellness, and much more. On the next episode of BusinessTalk, Executive Director Suzanne Parker talks with BusinessWest Editor Joe Bednar about how the organization’s focus and programming continue to evolve in the service of helping girls succeed and thrive in myriad ways. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Emma deVillier owner of deVillier Designs

By BusinessWest Staff February 17, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 228: February 17, 2025

Joe Bednar talks to Emma deVillier, owner of deVillier Designs

Emma deVillier was just 19 when she launched her own event-planning business. Today, six years later, she creates both impactful moments and lasting memories with weddings, showers, parties of all kinds, and corporate events, with a growing list of major clients in and well beyond Western Mass. It’s the kind of success story born from being attuned to details small and large, and passionate about the end result. On the next episode of BusinessTalk, deVillier talks with BusinessWest Editor Joe Bednar about the challenges her enterprise, deVillier Designs, has faced along the way, how she continues to evolve the business and its geographic footprint, and more. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with DJ Tucker, executive director of the Children’s Museum at Holyoke

By BusinessWest Staff February 3, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 226: February 3, 2025

Joe Interviews DJ Tucker, executive director at the Children’s Museum at Holyoke

DJ Tucker understands the value of the Children’s Museum at Holyoke — after all, he grew up in the city and spent a lot of time there as a kid. Today, as the museum’s executive director, he has a much deeper understanding of its ties to the community, corporate supporters, and the families and kids who benefit from all that educational, interactive fun.  For the next episode of BusinessTalk, Tucker talks with BusinessWest Editor Joe Bednar about all that and much more, including why it’s important that “children discover how the world works by doing.” It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with John and Chris DeVoie, founders and owners of the growing chain of Hot Table panini restaurants

By BusinessWest Staff January 20, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 226: January 20, 2025

George Interviews John and Chris DeVoie, founders and owners of the growing chain of Hot Table panini restaurants

In 1996, BusinessWest created its Top Entrepreneur award to pay homage to this region’s rich history of entrepreneurship and to recognize those that continue that tradition. The winners for 2024 are John and Chris DeVoie, founders and owners of the growing chain of Hot Table panini restaurants. For the next episode of BusinessTalk, contributing writer George O’Brien talks with the DeVoies about how they got started, how they’ve grown their business and their brand, where they want to go from here, and what this ride has been like. It’s must listening that will certainly make you hungry. So tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Canna Provisions CEO Meg Sanders

By BusinessWest Staff January 6, 2025

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 225: January 6, 2025

BusinessWest Editor Joe Bednar welcomes back Canna Provisions CEO Meg Sanders

More than six years into legal cannabis sales in Massachusetts, the landscape is more challenging than ever for business operators, who are contending with a competition-driven squeeze on prices and profits, a continued disconnect between state and federal laws, and questions about the future of this maturing sector. On the next episode of BusinessTalk, BusinessWest Editor Joe Bednar welcomes Canna Provisions CEO Meg Sanders back to the program to talk about all this, but new opportunities in the industry as well, including the growing popularity of cannabis among older adults and what a move toward legalized public consumption might mean. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Kathy Martin president and CEO of Glenmeadow

By BusinessWest Staff December 23, 2024

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 224: December 23, 2024

Joe Interviews Kathy Martin, president and CEO of Glenmeadow

Kathy Martin crafted an impressive career in higher education before pivoting, in the fall of 2023, to the world of senior living as president and CEO of Glenmeadow, a venerable Longmeadow facility that specializes in independent living, assisted living, and at-home care. It’s been an intriguing career change that gives this lifelong learner the chance to impact a much different demographic than college students. On the next episode of BusinessTalk, Martin talks to BusinessWest Editor Joe Bednar about challenges in senior care today, an exciting new program that recognizes accomplished individuals over age 60 around the region, and much more. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Matt Bannister, senior vice president of Marketing and Corporate Responsibility at Holyoke-based PeoplesBank

By BusinessWest Staff December 9, 2024

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 223: December 9, 2024

George O’Brien interviews Matt Bannister, senior vice president of Marketing and Corporate Responsibility at Holyoke-based PeoplesBank

Corporate responsibility. There’s a lot that goes into that two-word phrase — everything from writing checks to nonprofits to volunteerism within the community to the companies on a venture’s vendor list. And all of this makes a statement, according to Matt Bannister, senior vice president of Marketing and Corporate Responsibility at Holyoke-based PeoplesBank, who talks about this broad subject with BusinessWest contributing writer George O’Brien on the next episode of BusinessTalk. Increasingly, Bannister says, how a business conducts itself, and with whom, is of growing importance to consumers, investors, and employees. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Mick Corduff

By BusinessWest Staff November 25, 2024

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 222: November 25, 2024

Joe Interviews Mick Corduff

Through Mick Corduff’s long association with the Log Cabin, Delaney House, and D. Hotel Spa, the respected family of hospitality businesses in Holyoke, he has gleaned plenty about what customers want. Over the past year-plus, since taking the reins of the properties, he has continued to learn, bringing fresh ideas and some intriguing growth plans to the company. On the next episode of BusinessTalk, Corduff talks to BusinessWest Editor Joe Bednar about the many challenges that restaurants and banquet facilities face today, the promise of a busy holiday party season, and how he and his team are keeping things fresh. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Emily Leonczyk, executive vice president and chief operating officer at the Markens Group

By BusinessWest Staff November 11, 2024

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 221: November 11, 2024

Joe Bednar talks to Emily Leonczyk, executive vice president and chief operating officer at the Markens Group

Association management — and, by extension, what the Markens Group does — can be a bit of a mystery, until Emily Leonczyk explains the many ways her company helps business associations and chambers of commerce navigate everything from strategic planning and event support to accounting, marketing, and communications — and much more. On the next episode of BusinessTalk, Leonczyk, executive vice president and chief operating officer at the Markens Group, talks to BusinessWest Editor Joe Bednar about why this work is important and why associations and boards are being challenged these days by changing expectations from those who might volunteer on them — and why that volunteerism is still very rewarding. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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BusinessTalk with Bill Gagnon, executive vice president and COO, Excel Dryer

By BusinessWest Staff October 28, 2024

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 220: October 28, 2024

Joe Bednar talks with Bill Gagnon, executive vice president and COO, Excel Dryer

It’s hard to imagine anyone not having seen or used an Excel Dryer product, but there’s still plenty of opportunity for growth, says Bill Gagnon, executive vice president and COO at the East Longmeadow-based manufacturer and maker of the powerful, high-efficiency XLERATOR. On the next episode of BusinessTalk, Gagnon talks to BusinessWest Editor Joe Bednar about Excel’s latest product advancements, its cutting-edge work with advanced air filtration, its sustainably built headquarters expansion, its intriguing contributions to worldwide relief efforts (including in Turkey following a major earthquake), and much more. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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