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Dowd Hires Mary Russell as Commercial Lines Account Manager

HOLYOKE — The Dowd Agencies, LLC announced that Mary Russell has been hired as commercial lines account manager.

“We are expanding our team at the Dowd Agencies and are pleased to welcome Mary to our dynamic team of professionals,” said John E. Dowd Jr., president and CEO. “With nearly a decade of insurance experience, Mary’s expertise and commitment to customer service will benefit our customers.”

As commercial lines account manager, Russell manages a roster of insurance clients and supports producers with a variety of initiatives. She came to the Dowd Agencies from a local agency, where she was a personal lines account manager. She received her associate degree in psychology from Holyoke Community College.

“I strive to provide the best possible customer service to all of my clients, and am proud to join a company like the Dowd Agencies that places such a high priority on this as well,” said Russell, who will be based in the company’s home office in Holyoke. “I look forward to furthering their mission while also continuing my education.”

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