Houff Named Director of Physician Services for HMC Specialty Practices, WMPA
HOLYOKE — Spiros Hatiras, president and CEO of Holyoke Medical Center, announced the appointment of Michael Houff as director of Physician Services for the HMC Specialty Practices as well as Western Massachusetts Physician Associates.
Houff brings more than 20 years of extensive healthcare leadership experience in executive-level physician-group management, project consulting, revenue cycle management, hospital outpatient operations, managed care payer and provider operations, and IT implementations.
He most recently served Meridian Medical Management in Windsor, Conn. as director of operations and previously, Hampden County Physician Associates, LLC in Springfield as chief operating officer, vice president of operations and director of operations.
“Mike brings the leadership necessary to help Holyoke Medical Center and Western Mass Physician Associates provide the highest levels of patient care and satisfaction,” said Hatiras. “His experience in managing physician services will be an asset to ensuring that our providers and office staff continue to deliver high quality and compassionate care to our patients.”
A native of Enfield, Conn., Houff graduated from American University in Washington, D.C. with a bachelor of arts in international affairs and received a master’s degree of General Administration Health Care Management from the University of Maryland in 1996. From 1988 to 1992 he served as active duty combat arms officer in the U.S. Army and then worked for Kaiser Permanente in Rocky Hill, Conn., Tulane University Hospital and Clinic in New Orleans, and at GE Healthcare.
“I really wanted to get back to the patient-care-delivery side of the business of healthcare,” said Houff of choosing to work at HMC. “It’s a much more meaningful mission to know that what you’re doing every day in outpatient operations has a real impact on people’s lives — helping people who are going through very difficult times with their health issues and being able to help them have one good day amongst many bad ones is a really good motivation.”