Facility Gains Altitude After Pandemic-induced Declines
Kevin Dillon can see a number of signs of much-needed progress at Bradley International Airport, starting with the parking garage.
Until quite recently, it was all the parking the airport needed to handle not only the passenger volume at the facility, but all the employees as well. In fact, it was far more than enough. But over the past few months, things have started changing.
“Now, most days, we’re starting to fill the parking garage, and we opened up two additional surface lots — and that’s a good sign,” said Dillon, executive director of the Connecticut Airport Authority, adding that there are many others indicating that Bradley is gradually returning to pre-pandemic levels of vibrancy, including the restaurants and retail shops that are reopening their doors after being closed for months, new carriers introducing routes out of the airport, and, most important, climbing passenger totals.
“We’re pleased with the way the numbers are starting to roll out, although we still have a ways to go,” he said, noting that most all travel at present is leisure in nature. “At the beginning of the year, we were still down 60% compared to pre-pandemic levels; now, on any given day, we’re down 40% to 50% — it can shift any day. And it really does seem to correspond with the vaccine rollout here in the region. The more people got vaccinated, the more people started to fly. The more people start to fly, the more people see that, and they start to get a level of confidence.
“As we look toward the summer, we are expecting a very healthy summer travel period,” he went on. “What you’re starting to see in terms of some of these airline announcements and route announcements is a recognition on the part of the airlines, as well, that this recovery is well underway.”
Elaborating, he said it’s difficult to project where the airport will be by the end of the summer in terms of those passenger-volume numbers, but he believes that, if current trends continue (and most all signs point toward that eventuality), then Bradley might be down only about 25% from pre-pandemic levels — a big number, to be sure, but a vast improvement over the past 14 months.
Overall, a number of factors will determine when and to what extent Bradley fully recovers all it has lost to the pandemic, including everything from business travel to international flights.
Let’s start with the former, which, by Dillon’s estimates, accounts for roughly half the travel in and out of Bradley.
While some business travel has returned, the numbers are still way down from before the pandemic, he said, adding that the next several months could be critical when it comes to the question of when, and to what extent, business travel comes back.
He expects the numbers to start to improve once businesses set their own internal policies for when employees can return to the office and resume many of the patterns that saw wholesale changes after COVID-19 arrived in March 2020.
“If you still have people telecommuting for COVID purposes, what does that say to the employee about required business travel?” he asked, adding that there has to be a “reckoning” within the business community as to where it’s going with some of its pandemic-related policies.
“If you still have people telecommuting for COVID purposes, what does that say to the employee about required business travel?”
Dillon said there are two types of business travel. One involves businesses traveling to see customers, a tradition he expects will return once COVID-related fears subside. The other is inter-company travel, where a business sends an employee from one of its locations to a different one. It’s this kind of travel that seems most imperiled, if that’s the proper word, by teleconferencing, Zoom, and other forms of technology, and it’s this mode that will likely lag behind the other.
As for international flights, these, too, will be among the last aspects of the airport’s business to return to something approaching pre-COVID conditions, said Dillon, noting that Air Canada is severely limited by severe restrictions on travel to that country. Meanwhile, Aer Lingus, which initiated flights out of Bradley in 2016, is still ramping up after restrictions on overseas flights were lifted in the fall of 2020. Nothing has been confirmed, but he is anticipating a return of that carrier in the spring of 2022.
Meanwhile, getting back to those signs of life — and progress — that Dillon noted, some new additions to the list were added late last month in the form of two new carriers. Actually, one is new, the other is an existing freight and charter carrier expanding into passenger service.
The former is Salt Lake City-based Breeze Airways, the fifth airline startup founded by David Neeleman, which will launch non-stop flights out of Bradley this summer, including Charleston, Columbus, Norfolk, and Pittsburgh. The latter is Sun Country Airlines, which will be expanding its footprint at the airport with the introduction of passenger service to Minneapolis.
Dillon noted that several of those new destinations, and especially Charleston and Norfolk, are primarily leisure-travel spots, meaning they could get off to solid starts as Americans look to make up for lost time when it comes to getting away from it all.
Looking at the big picture, Dillon said decisions in Connecticut and Massachusetts to move up their ‘reopening’ dates and accelerate the return to a ‘new normal’ will only help Bradley gain altitude as it continues to climb back from what has been a dismal 14 months since the pandemic struck.