Bay Path Receives HSF Business Award
HOLYOKE — Bay Path College recently received the 2010 Human Service Forum Business Award from the Human Service Forum for its commitment to the community and specifically Girls Inc. Girls Inc. of Holyoke nominated Bay Path for its ongoing board involvement, financial support, and expertise in various subject matters, according to Suzanne Parker, executive director of Girls Inc. Parker added that the college provides “transformational opportunities” for Girls Inc. participants. For the past decade, the Human Service Forum has honored area businesses and organizations that have played a significant role in supporting the human services of the Pioneer Valley.
ReStore Expanding in Springfield
SPRINGFIELD — Next summer is the target date for the ReStore Home Improvement Center to move into a 32,000-square-foot complex at 83 Warwick St. The warehouse was formerly owned by the Kavanagh Furniture Co. The expanded facility will provide a retail experience featuring sections of recycled appliances and environmentally friendly products for the home, as well as seminar space designed for builders and homeowners. ReStore’s inventory includes used and salvaged materials and surplus stock from the building industry. Items are accepted from homeowners, contractors, manufacturers, retailers, and municipal collection centers. ReStore officials note that, by shopping or donating materials, area residents can save materials from disposal and make home improvement more affordable for more people. With the move, ReStore expects to hire five additional employees, as well as deconstruction crews that would be needed to collect inventory. As part of the overall project, ReStore secured $900,000 in federal stimulus money through the Mass. Department of Energy Resources to make the new building more energy-efficient. ReStore is currently located on Albany Street in the Gasoline Alley complex.
Mercy Recognized as Community Value Provider
SPRINGFIELD — Mercy Medical Center was recently recognized as a top-ranked Community Value Provider by Cleverley + Associates of Columbus, OH. Cleverley + Associates, a health care financial consulting firm specializing in operational benchmarking and performance enhancement strategies, released the findings as part of its new publication, State of the Hospital Industry – 2010 Edition. Dr. William Bithoney, interim president and CEO of the Sisters of Providence Health System and chief operating officer of Mercy Medical Center, said Mercy is proud to be identified as one of the highest-scoring facilities in the country in measures of quality of care and costs. He noted that these awards serve as “independent validation” that Mercy’s quality scores exceed those of its peer hospitals while charges and costs are significantly lower than peer hospitals. Health care value and value-based purchasing of health care services are increasingly important concepts driving health care reform, and Mercy continues to prove that high-quality hospital care can cost less, added Bithoney. The State of the Hospital Industry reports selected measures of hospital financial performance and discusses the critical factors that lie behind them. The publication focuses on the U.S. acute-care hospital industry during a three-year time period (2006-08). For the seventh year, the 2010 State of the Hospital Industry reports an exclusive measure developed by Cleverley + Associates: the Community Value Index (CVI). The CVI is a proprietary index created to offer a measure of the value that a hospital provides to its community. The book outlines the data used to calculate the CVI as well as provides a list of the Top 100 and all Five-Star (top-quintile) hospitals. The Community Value Index was created to provide an assessment of a hospital’s performance in four areas: financial strength and reinvestment, cost of care, pricing, and quality. Fundamentally, the CVI suggests that a hospital provides value to the community when it is financially viable, is appropriately reinvesting back into the facility, maintains a low cost structure, has reasonable charges, and provides high-quality care to patients.
MassMutual Hosts ‘Way to Win’ Conference
SPRINGFIELD — MassMutual’s Retirement Services Division recently hosted a conference titled “Way to Win,” showcasing its commitment to helping its select network of third-party administrators (TPAs) grow their business by leveraging the resources provided by MassMutual to TPAs on behalf of sponsors and participants. MassMutual has been working with TPAs for more than 30 years, according to Hugh O’Toole, senior vice president of sales and client management. O’Toole noted that each TPA channel has unique strengths and resource needs, and each brings a “unique value” to the sponsor and the participant. More than 60 TPAs nationwide attended the conference. O’Toole added that the response from the participants was “phenomenal.” The common view expressed throughout the event was that MassMutual understands the TPA business and the value TPAs bring to plan sponsors and participants, said O’Toole. For more information on MassMutual’s TPA Alliance, call (866) 444-2601.




