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Community Spotlight

Marc Strange calls new and growing businesses “the economic engine that supports our budget.”

Marc Strange calls new and growing businesses “the economic engine that supports our budget.”

 

It’s called Get Lost in Ludlow.

That’s the theme of a campaign — being promoted in many ways, including a website and streetlight banners — in this town of just over 21,000 residents, encouraging locals and visitors alike to explore the amenities of Ludlow, from local produce, baked goods, and craft beer to scenic outdoor spaces; from historical landmarks to Lusitano Stadium, home of the Western Mass Pioneers soccer team.

“We’re trying to let people know what Ludlow has to offer,” Town Administrator Marc Strange said of the grant-funded campaign, noting that each banner is also visibly sponsored by a local business, “which adds a little bit of placemaking to the area.”

With his deep background in economic development — he came to Ludlow Town Hall in the spring of 2022 following stints as director of Planning and Development in Agawam and selectman in Longmeadow — Strange has been focused on ways to boost business in town and especially draw new business.

One focus over the past few years has been development and infrastructure improvements around the ongoing Ludlow Mills project and along the nearby East Street corridor, as well as expanding the town’s District Improvement Financing area, which had previously covered just the footprint of the mills, to East Street.

“The plaza that I eventually purchased, as you’re crossing over the bridge, it’s just to your right. And it began to look a little outdated and not really well kept up. Businesses started leaving, and I started noticing that.”

“We have some really iconic businesses, but on East Street, we just need to make it welcoming for new businesses,” Strange said, noting, as one example, the arrival in 2024 of BarBurrito, a new eatery from Bill Collins of Center Square Grill fame in East Longmeadow. “We feel like, if we can redo the infrastructure and make it more aesthetically attractive for new businesses, people will come in from out of town.”

As for the ongoing work by Westmass Area Development Corp. and WinnDevelopment on Ludlow Mills — which has added 170 housing units to its mixed-use complex over the past couple of years — “one of the aspects that really attracted me to Ludlow, coming from an economic development background, was seeing the potential of the mills and everything that we can create in the downtown area,” Strange said. “That continues to be our future, and where my mind goes when we talk about economic development.”

Marco Vieira, in front of the new Grit 24 Fitness, says his plaza on East Street can be a key cog in building economic momentum in that area of town.

Marco Vieira, in front of the new Grit 24 Fitness, says his plaza on East Street can be a key cog in building economic momentum in that area of town.

Some of the destination spots in town, such as Randall’s Farm, Vanished Valley Brewing, and Sole Syndicate Brewing (formerly Iron Duke) — have been complimented by new businesses, like Tandem Bagel, which opened near Ludlow Mills last year.

“They’re doing well, and that adds a little bit more to the mills and to Riverside Drive,” Strange said, also noting success stories like the business park on Moody Street that’s typically fully occupied.

“So we have a lot going on. But certainly, any time we think about economic development, it always starts with the mills. It’s our future. It’s our economic engine that supports our budget.”

That’s a budget that’s constrained by Proposition 2½, which restricts how much a town can tax property. “Between the limitations of Prop 2.5 and limited state aid, you really need new growth. It’s really the buttress of our budget.”

“Our parks in town don’t have the best reputation, and I think that’s deserved. We really haven’t invested too much in our parks in terms of new equipment, the turf, the grass.”

Marco Vieira is one developer who sees potential in the area around the mills. That’s why he purchased the plaza on East Street near the Route 21 bridge connecting Ludlow to Springfield, which includes 39,000 square feet of commercial space and nine separate businesses.

“This side of town has struggled over the last decade. It used to be thriving back when the mills were open. Once they shut down, it started to look a little abandoned,” Vieira told BusinessWest. “The plaza that I eventually purchased, as you’re crossing over the bridge, it’s just to your right. And it began to look a little outdated and not really well kept up. Businesses started leaving, and I started noticing that.

“But then when Mill 8 and Mill 10 were built [at Ludlow Mills], they came out beautiful. And this side of town began to look like it was starting to wake up again — they rebuilt this whole riverwalk over here, too. So when that all came to life, it just so happened that the plaza came up for sale, and I jumped on the opportunity to purchase it with a couple of my partners.”

Tandem Bagel on Riverside Drive has been one of Ludlow’s recent success stories.

Anchored by a Walgreens and featuring an array of smaller businesses, the plaza used to be home to a gym, so Vieira’s largest improvement at the site was the design and construction of Grit 24 Fitness, a 24-hour gym that also offers personal training, which opened last year. Vieira said he wanted the atmosphere to evoke a gym that might be found in Miami or New York City in its elements of design, lighting, sound, and equipment.

“We’re trying to create something where we can bring the community together and gather — and it’s also going to help out the businesses in that plaza,” he explained. “East Street has about 20,000 vehicles passing through daily. So it’s not a dead zone. There’s a lot of potential there.”

 

Walk in the Park

The city is also planning infrastructure improvements downtown, including repaving, traffic calming elements, and new sidewalks.

“There’s also a new Select Board member who got elected in March, Anthony Alves, and he’s really prioritized the parks,” Strange said. “Our parks in town don’t have the best reputation, and I think that’s deserved. We really haven’t invested too much in our parks in terms of new equipment, the turf, the grass.

“So with Anthony’s leadership and the board’s support, we’re looking at improving Whitney Park and Veteran’s Park, and then Memorial Park. We really just need new equipment, to give them some attention. Those projects are going to be coming down the pike.”

Whitney Park, which is where the town’s summer camp has been held, includes a baseball field and a football field, he noted. “Years ago, it was very heavily used, but it’s not as attractive as it really needs to be, and the equipment is old; it’s not ADA-accessible. We’ve already gotten quotes for replacing all the equipment, so it can be a more exciting place for kids to go. Hopefully, when we replace the equipment, that’ll drive more traffic. We’re also looking at potentially redoing the tennis courts into something; we’re not quite sure what that’s going to look like yet.”

Meanwhile, “Vet’s Park is where the elementary school used to be, and right now it’s basically just open space, green space. There’s a soccer field there now, and a baseball field, but we’re working with Tighe & Bond on a redesign to put in a full, 11-on-11 soccer field and a 50-yard practice football field because the high school teams don’t really have any place to practice. And we’ll be redoing the softball field that’s over there, but also putting in pickleball and then some awesome playground equipment for the kids.”

In other municipal business, Strange noted that a recent town meeting approved the creation of a Finance Department and the hiring of Ludlow’s first Finance director, likely early next year. The same town meeting also allowed the town to create a capital stabilization fund and a Parks and Recreation stabilization fund.

Ludlow at a Glance

Year Incorporated: 1774
Population: 21,002
Area: 28.2 square miles
County: Hampden
Residential Tax Rate: $17.35
Commercial Tax Rate: $17.35
Median Household Income: $53,244
Median Family Income: $67,797
Type of Government: Board of Selectmen, Representative Town Meeting
Largest Employers: Hampden County House of Correction; Encompass Rehabilitation Hospital; Massachusetts Air National Guard; Kleeberg Sheet Metal Inc.
*Latest information available

“That will allow us more transparency and more more predictability in terms of how we’re spending our money on capital projects in general, but also how we’re spending capital money in the parks. That’s important to us,” Strange said.

The town meeting also approved a noise bylaw, he added. “Throughout the year, we’ve gotten noise complaints about early trash pickups, noise from construction, noise from the pike, noise from some music venues. They were building up, so we felt like we had to do something. There was a lot of discussion on that, and it was a very close vote, but I think it’s necessary to give our Police Department more authority to enforce things.”

 

It Takes a Village

Vieira has always loved building.

“Creation was my big thing, even growing up. My parents didn’t have much money, so if I wanted a toy or something, I’d figure out a way to make it, build it — out of cardboard or paper mache, whatever. I just always loved to build.”

That passion carried over into adulthood, and in 2008, he opened his own building and remodeling company, Vieira Building & Home Improvement, in Ludlow.

“It eventually turned into a lot of additions and new construction, and I slowly got into commercial,” he told BusinessWest, noting that his purchase of the plaza and opening of Grit 24 is just the latest blending of his passions for building, creating, and his town.

“One year, my wife and I went to Florida, and what stood out the most was the gyms in Miami. You could walk in there, and you didn’t want to leave. So we ended up hiring a gym designer out of Miami.”

He said he takes pride in being just one piece of the puzzle downtown.

“In order to bring life back into a section of town, you can’t just depend on one person. You need to depend on the town leadership, the business owners, real estate owners, whether it’s just giving something a makeover or a facelift or opening up a small business — everyone needs to chip in. You can’t depend on WinnDevelopment or Westmass to improve the whole area.”

Strange agrees. “With respect to our downtown area, I feel like that’s the location with the most promise. And economic development is everything. You want an exciting space that people are going to go.”

That’s the idea behind the Get Lost in Ludlow campaign — to let people know there’s plenty to do, and stick around for.

“If you live in another town and you always come to Randall’s to do some pumpkin picking and stuff like that, but you don’t really know what else is in Ludlow, you can go to getlostinludlow.com, and there’s a calendar of events and a listing of businesses with pictures and links to the websites, so you can see what’s going on,” Strange added.

Vieira, for one, is grateful for that sense of connectivity. “It all goes back to everyone helping, helping pitching in and shining a light on the community, on this whole area.”

Community Spotlight

Community Spotlight

A.J. Crane

A.J. Crane acquired the ‘carpentry’ building at Ludlow Mills with the goal of having it redeveloped, with a restaurant being the preferred use.
Staff Photo

 

 

As he led BusinessWest on a tour of what’s known as the ‘carpentry building’ at the Ludlow Mills complex, A.J. Crane walked up a deteriorated but still solid set of stairs to the second floor, and then to the row of new windows looking out on the Chicopee River, maybe 150 feet away, the riverwalk in front of it, and a stretch of land before the walk on which a patio could be built.

“Imagine the possibilities,” he said, adding that he certainly has, and that’s why he acquired the property from Westmass Area Development Corp., which purchased the mill in 2011, with the intention of renovating it and then leasing it out, perhaps to a restaurateur — the master plan for the mill complex calls for one at this location — although he doesn’t really know what the market will bear at this point.

What Crane, president of Chicopee-based A. Crane Construction Co. (and a Westmass board member) does know is that nothing can be built that close to the river today. Well, almost nothing; this property is grandfathered, so it can be developed. And that’s a big reason why he took on this risk — the property has been vacant for decades and needs a considerable amount of work for any reuse — and has invested heavily in its renovation.

But there’s another reason as well.

“I just wanted to be a part of this,” he said, waving his hand in a sweeping motion to encompass the sprawling mill in front of him.

‘This’ is the transformation of the mill complex, once home to a jute-manufacturing facility that employed thousands and played a huge role in the town’s development, into, well, a community within a community, one that is already home to residents and businesses of various kinds, and, perhaps someday, in the former carpentry shop, a restaurant.

This transformation is an ongoing process, one that was projected to take 20 years when Westmass acquired the property 12 years ago, and may take another 20 still, said Jeff Daley, president and CEO of Westmass, noting, as Crane did, that the pieces to the puzzle are coming together.

And as Daley and Jeff LeSiege, vice president of Facilities and Construction at Westmass, conducted a walking tour, they pointed to several of these pieces — from the ongoing renovation of the landmark ‘clocktower building’ (Building 8) into 95 apartments to the construction of two new parking lots; from extensive water, sewer, and electrical work to new businesses such as Movement Terrain, which boasts an obstacle course and an Astroturf arena (more on all this later).

Jeff LeSiege, left, and Jeff Daley

Jeff LeSiege, left, and Jeff Daley stop by one of two large parking lots being created at Ludlow Mills.

Then there’s the clocktower itself, which is slated for renovation, said Daley, adding that he’s not sure when the last time the clock — which is on the town seal and the masthead of the local newspaper — worked, but “it’s been a very long time.”

Transformation of the mill, which has been well-chronicled by BusinessWest over the past dozen years, is the story in Ludlow. But not the only story.

Another is a possible charter change making the community a city and changing its form of government from the present Board of Selectmen to one of several options, including a town manager/Town Council format, a mayor/City Council alignment, or perhaps a mayor/manager/council arrangement.

“I do know there is a great shortage of available land and available buildings at this time, and I think we’re going to have some good interest in the property.”

The town has hired the Edward J. Collins Center for Public Management to guide it through this process, said Town Administrator Marc Strange, adding that a charter-review committee will gather in the coming weeks and meet consistently for roughly a year, with a charter to be presented to town-meeting voters in October 2024, with a new form of government possible by the middle of 2025.

Meanwhile, there are some infrastructure projects moving forward, especially an ambitious streetscape-improvement plan for the East Street corridor, which leads into Ludlow Mills.

For this, the latest installment of its Community Spotlight series, BusinessWest takes an in-depth look at Ludlow and its many developing stories.

 

No Run-of-the-mill Project

Hanging on a wall on the ground floor of Ludlow’s Town Hall is a large aerial photograph of the section of town beside the Chicopee River, circa the 1920s.

Glancing at the image, the enormity of the mill complex — then even larger than it is today — comes clearly into focus, literally and figuratively.

The mills were, the many respects, the heartbeat of the community and an economic force, a supplier of jobs and vibrancy. And over the past several years, they have become that again, with new developments seemingly every year.

The latest, and most visible, of the latest developments is the ongoing renovation of the L-shaped clocktower building, including replacement of the hundreds of large windows that provided needed light for the mill workers.

Town Administrator Marc Strange

Town Administrator Marc Strange says a change of government is needed in Ludlow.

The upper floors will be converted into nearly 100 apartments on the upper floors, with 48,000 square feet of space on the ground floor set aside for commercial development, Daley said, noting that this commercial space, to be built out to suit the needs of tenants, would be appropriate for a number of uses, including as home to support businesses for the growing number of people living in the mill as well as the surrounding area.

The apartments will be available for lease next July, he added, noting that there should be considerable demand for the units given both a regionwide housing crunch and a six-year waiting list for units in nearby Building 10, the first of the mill buildings to be redeveloped into housing.

Other developments at the mills include $2.1 million to replace water and sewer piping to connect to the two dozen old stockhouses on the property, all of which are sporting new roofs, he said, as well as construction of two new, and sorely needed, parking lots.

One of these lots, with 150 spaces, is nearing completion, with landscaping and other finishing touches to be completed, while the other, located across Riverside Drive from the carpentry building and expected to feature another 75 spaces, is in the early stages of construction.

Ludlow at a glance

Year Incorporated: 1774
Population: 21,002
Area: 28.2 square miles
County: Hampden
Residential Tax Rate: $19.51
Commercial Tax Rate: $19.51
Median Household Income: $53,244
Median Family Income: $67,797
Type of Government: Town Council, Representative Town Meeting
Largest Employers: Hampden County Jail and House of Correction; Encompass Rehabilitation Hospital; Massachusetts Air National Guard; Kleeberg Sheet Metal Inc.
*Latest information available

“These parking facilities are for tenants and visitors alike,” Daley said, adding that parking is a critical need as more of the spaces within the complex are developed.

Meanwhile, work continues on the carpentry building, a 13,200-square-foot brick structure between Riverside Drive and the Chicopee River. Crane told BusinessWest it had probably been on the market for 20 years, and really came onto his radar screen four years ago.

He described it as a solid investment opportunity — albeit one requiring a large investment on his part — but also a chance, as he said, to be part of the larger story of the mill’s transformation into a community, and a destination.

“I couldn’t afford any of the larger buildings, so I bought a smaller building that I thought could be an important part of what we’re doing here,” he said. “It’s exciting to be part of this.”

Every day, he said, dozens of walkers, joggers, and runners on the riverwalk will stop and ask him about the building’s next life. He tells them he’s not sure, but he’s anxious to find out.

Crane said he has replaced the roof and is currently putting new windows in. When that work is completed, he will begin entertaining options to lease the property, with a restaurant certainly among those options.

“I’m open to … whatever,” he told BusinessWest. “I bought the building knowing you could never build that building again so close to the water.”

There are many spaces still to be developed, Daley said, including the massive (500,000 square feet) Mill 11, the largest building on the property, as well as the greenspace at the eastern end of the property given the informal name ‘the back 40’ (acres) and the formal name Millside Commercial Park. A MassWorks grant has been received to build a road and cul-de-sac through that property, and the project recently went to bid.

“That will open that back acreage for development, and we’re excited that this is moving forward as well,” he said, adding that he expects the road to be ready by June of next year.

Officially, there will be roughly 38 acres of land available to sell or lease, he went on, adding that there should be considerable demand.

“I think that, once it gets out on the street to bid, we’re going to get a lot of inquiries,” he said, noting that there will six different lots of varying sizes, including one large lot that can accommodate a 250,000-square-foot building. “I do know there is a great shortage of available land and available buildings at this time, and I think we’re going to have some good interest in the property.”

As for the preferred uses, Daley said manufacturing is at the top of that list due to the job-creation potential, but the market will ultimately determine what happens with that acreage.

“We’re focused on maximizing our downtown area, through development, through infrastructure improvements, through aesthetic improvements — however we can do it.”

“We’re certainly going to work to make sure it’s a good fit, not only to the mills, but to Ludlow,” he told BusinessWest. “We’re not just going to take anyone willing to buy it; it’s got to be a business development that fits the makeup of what we’re trying to accomplish at the mills.”

 

Progress Report

Strange came to Ludlow as town administrator in the spring of 2022, marking a course change for the former director of Planning and Development for Agawam and selectman in Longmeadow.

He told BusinessWest that he saw the position in Ludlow as an opportunity to take a leadership position in a community and use his various skill sets to effect change in this community of roughly 21,000 people.

“I love municipal government,” he said. “I know it sounds cliché, but it gives you a chance to impact people’s lives every day in a way that you can’t at the state level or the federal level. I just fell in love with that.

“I started thinking about opportunities to become a town manager or town administrator,” he went on, adding that he was a finalist for the same position in East Longmeadow when he was chosen as a finalist in Ludlow, and ultimately chose the latter.

“Ludow is a great fit for my personality and a great opportunity for growth, both for me and the town,” he went on, acknowledging that these are certainly intriguing times for the community, especially when it comes to a potential, and likely, change in the charter, something he believes is necessary, as well as the Ludlow Mills project and the many developments there.

“A change in government is much needed,” he said. “We’re no longer a town; we’re a 21,000-person city.”

And a growing one, he noted, adding that the mill project will continue to bring more new businesses and residents to the city, and vibrancy to that section in particular.

With that in mind, the town is blueprinting extensive infrastructure improvements to the East Street corridor, from the mills to Ludlow Country Club, Strange noted, and expanding its District Improvement Financing area, which is currently just the footprint of the mills, to East Street.

Conceptual plans are being prepared for the East Street area, he said, noting that one calls for a “modern, loud-colored concept,” one has a “more urban feel,” while another has more green infrastructure, with planters and a “more earthy feel.”

The various options will be presented to the Board of Selectmen, who will make the final decision, he said.

Overall, Ludlow is largely built out, with the notable exception of the mill complex, Strange said, adding that, moving forward, considerable energy is focused on improving what would be considered the downtown area — that section just over the Route 21 bridge connecting Ludlow with Indian Orchard — so it may better serve the growing number of residents in that area, and also perhaps serve as a destination.

“We’re focused on maximizing our downtown area, through development, through infrastructure improvements, through aesthetic improvements — however we can do it,” he said. “We do have a budding, or increasing, population of residents down at the mills; they have their condos and the riverwalk, but what kind of other amenities can we provide for them? That’s our focus and our goal right now.”

 

Bottom Line

As Daley noted, the clock in the famed tower hasn’t worked in a very long time.

Getting those hands to move again is one of many intriguing developments in this community, one, in many respects, whose time has come.