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Community Spotlight

James Przypek says the chamber is excited that the east-west rail project in Palmer is gaining momentum.

James Przypek says the chamber is excited that the east-west rail project in Palmer is gaining momentum.

It’s called the TWIST program, an acronym that stands for Technical Work Instruction and Skills Training, and leaders at Sanderson MacLeod Inc. are excited to see it continue to grow.

The program blends hands-on engineering, mentorship, and real-world experience, giving local high school students the opportunity to learn directly from experienced industry professionals in an authentic manufacturing environment while developing practical skills needed for careers in advanced manufacturing.

Essentially, TWIST helps both Sanderson MacLeod — a 68-year-old manufacturer of twisted wire brushes — and young people, by helping preserve valuable manufacturing expertise while developing the next generation of local talent.

During the 2025-26 academic year, TWIST supported a co-op partnership at Sanderson MacLeod’s 137,000-square-foot manufacturing facility. Three students from Pathfinder Regional Vocational Technical High School worked through the summer, fall, winter, and spring sessions alongside Sanderson MacLeod’s team, gaining hands-on experience across multiple areas of the operation. They worked with engineering, maintenance, operations, quality assurance, logistics, and operations system integration teams, contributing to manufacturing engineering projects, equipment refurbishment, and process improvement initiatives throughout the plant.

The idea, company CEO Mark Borsari said, is to “harness their natural interest and take that next step and give them insight they wouldn’t normally get just from high school. So it includes financial training and leadership training; they meet with local CEOs and learn from self-made people what it takes to be a CEO. We take them through job interview skills and technical work with our engineers so they can see that this work can be fun.”

“I used to joke, ‘Palmer: you drive through us.’ But now, we want it to be ‘Palmer: you come here for a reason.’ Because there are things to do in town.”

The TWIST program is about developing the next generation of manufacturing talent in Palmer, he noted; as long-time process experts retire, programs like this create a path for that knowledge to be passed on to the next generation, while giving students the opportunity to bring their own fresh ideas to American manufacturing.

“It doesn’t have to be monotonous if you’re doing work that you love doing,” Borsari said.
“When you’re 17 or 18, you may have tremendous talent, but you don’t think of the value in it. A kid may be having fun putting together a 3D printer in his garage — well, you know, there are companies that would like to bring on that kind of ability. So we’re connecting the pieces a little bit.

“We have a unique opportunity to be producing here in Palmer,” he added. “This gives us a way to empower other people, and if they later come work for us, great. If not, you’re giving three or four kids a really unique perspective they can use to be successful somewhere else. If we’re making three to four impacts a year, over a period of years, that’s a pretty good reinvestment back into the community.”

Speaking of Pathfinder, surging enrollment has the school planning to open a second campus in Belchertown, while it has also launched a number of adult education and enrichment programs. Meanwhile, other Palmer-based organizations are doing their part for workforce developnent; River East School to Career helps high-school students connect with local businesses through internships and other programs, and Top Floor Learning helps adults earn their GED.

Mark Borsari

Mark Borsari

“So many jobs have gone overseas, but here we are in Massachusetts, selling brushes, a proud American manufacturer. So we’ve done something right.”

They’re all examples of how connections are being made locally to bolster a Palmer economy that already boasts a variety of strong sectors, from manufacturing to hospitality to healthcare — Baystate Wing Hospital alone employs more than 700 people. Meanwhile, a planned rail station project, as a future stop along the state’s planned east-west route, promises even more benefits.

 

Plenty to Build On

There are other signs of progress and vibrancy in town, from projects to convert two former schoolhouses (in Thorndike and Three Rivers) into residential apartments to the new Liberty Plaza strip mall on Route 32 near the turnpike exit, which now boasts Starbucks, Chipotle, Jersey Mike’s, and further investment opportunities.

Those are all promising developments that add to an already-robust business landscape in town, said James Przypek, CEO of the Quaboag Hills Chamber of Commerce, which comprises 15 communities and 200 member businesses, 40% of them located in Palmer.

“When you think of Palmer, you think of Wing, our largest employer, which is not just a hospital — they have a rehab, a big ob/gyn department, about 40 physicians, 165 registered nurses … they’re certainly one of the backbones of the community.”

But he also thinks of manufacturing, from Sanderson MacLeod to Palmer Foundry, Palmer Paving (now owned by Peckham Industries of New York) to Adaptive Solutions, which makes medical devices.

On the retail and hospitality side, Figlio, an Italian restaurant on Main Street, is opening another location; 527 Candle Co. has opened downtown; and Seven Railroads Brewing Co. is thriving on Route 20.

“Palmer’s a neat little town. There’s a steampunk museum in town, there’s a pinball league in town … we’re all trying to do things to make it more of a place that people want to come to, rather than just like, ‘Palmer, what’s that?’” said Rachel Rosenbloom, co-owner of Seven Railroads. “I used to joke, ‘Palmer: you drive through us.’ But now, we want it to be ‘Palmer: you come here for a reason.’ Because there are things to do in town.”

As for the future train station, the state is moving forward with its chosen site, an open field at 1099 South Main St., south of Palmer Yard, land owned by Sanderson MacLeod adjacent to its plant. It will be several years before the facility is up and trains are stopping there, but residents and businesses alike are intrigued with the possibilities, even though not everyone is happy with the location; many wanted it closer to downtown.

A rail stop can benefit existing businesses in the broad hospitality sector and foster new ventures as well, and advocates say rail service will make Palmer’s location, already attractive because of its turnpike exit and close proximity to the state’s second- and third-largest cities, even more appealing to the development community.

“We’re very excited about the rail project,” Przypek said. “The chamber is in favor of having a railroad site, and we almost don’t care where it is, but where they proposed it makes sense, from our standpoint.”

As for that pike exit, where a casino was proposed some years ago, that site is still open and available, Przypek said.

“Last year, we worked with town officials in Palmer to identify a number of commercial buildings where land is available for sale or lease,” he noted. “Every quarter, we update that and post it to our website to give folks who want to invest in Palmer a glimpse at the properties that might be available. We’ve done that with other towns as well, but Palmer certainly is the most active. I guess the message is that Palmer is open for business.”

 

Manufacturing Progress

Sanderson MacLeod, which currenly employs about 115 people, recently entered into a partnership with GutterBrush of Rhode Island, and is bringing all its work into Palmer, Borsari said. “We’ve found ways to become business partners with certain people and make both companies more successful for the community.

“It’s an opportunity to keep growing and bringing people in instead of cutting back,” he went on, adding that automation at the plant is also helping the company become more modern and offer more advanced, higher-wage positions as well. And those connections it’s making with local students is just another way to grow the future in Palmer.

“If we or other manufacturing companies want to survive with a new generation coming up, we have to find ways to make it a cool place to work. It can’t be that drippy, oily concept that people have in their heads when they think of manufacturing. What can we do to give people purpose in what we’re making together?

“It’s really critical,” he added. “So many jobs have gone overseas, but here we are in Massachusetts, selling brushes, a proud American manufacturer. So we’ve done something right.”

Breweries & Wineries

Brews, Tunes, and Dogs

Rachel Rosenbloom says plenty of regulars come to Seven Railroads Brewing Co. for the beer, the fun, and the community connections.

Rachel Rosenbloom says plenty of regulars come to Seven Railroads Brewing Co. for the beer, the fun, and the community connections.

When Rachel Rosenbloom and Michael Bedrosian thought about what customers might enjoy in a brewery, they considered the sorts of things they liked — from music to dogs to good old-fashioned conversation.

“We wanted there to be something else to do besides just going somewhere and drinking or having a meal — something fun to do,” Rosenbloom said of the environment at Seven Railroads Brewing Co., which the married couple opened two years ago in Palmer. “My biggest goal here was to make it comfortable, like a community, like you were coming and hanging out at my house — just something to help connect a lot of the people that live in the area that wouldn’t necessarily meet each other.

“I have a lot of regulars, and they’ve all become friends, and they do things together now. It’s been really cool to see that from the other side, seeing all the connections that have been made,” she went on. “It happens all the time. It’ll be someone’s first time here; they’ll sit at the bar, and they’ll strike up a conversation with one of my regulars that sits next to them. And they’ll end up being here for a couple hours, and they’ll be talking to everybody in a big group: ‘oh, a new guy — let’s make him feel welcome.’”

Then there’s the music scene at Seven Railroads, which includes live music every weekend and an open mic night every Thursday that has become very popular, thanks partly to a small cadre of musicians who show up to give brave singers something more than a pre-recorded backing track.

“There’s a drummer that comes every week, and he’ll drum for anybody. There’s a bassist that comes in every week, and he’ll play bass for anybody. And there’s a guitarist that comes most weeks, and he’ll join in and back people up,” Rosenbloom said. “When somebody wants to come sing, they’ll tell them what song they want to sing, and most of the time, they’ll either know it, or they can figure it out.

“We wanted there to be something else to do besides just going somewhere and drinking or having a meal — something fun to do.”

“Everybody’s really happy and welcoming,” she went on. “It was every other week last year, and after the last one at the end of the year, I announced that I was making it every week this year, and the whole room started applauding, so they were all very happy about that.”

For vinyl enthusiasts, Rosenbloom also hosts a record sale event every other month, with four or five vendors setting up shop while she plays (and sells) music from her own collection. “I have the whole list printed out so people can look through and choose something, or just listen to what I have. My collection is over 900, so they’ll never hear the same album twice.”

In other events, the brewery also hosts yoga — led by Ashley Bousquet of Beyond Yoga & Wellness, who specializes in Yin yoga and Vinyasa flow — the first Sunday of every month, as well as other fun wellness events, like Pilates and yoga with goats or puppies or pigs and bunnies. “They’re just wandering around being cute while people are doing yoga,” Rosenbloom said.

Which brings us to the dogs.

“We’re actually known as one of the most dog-friendly breweries in the area,” she noted. “I have a lot of regular dogs. A lot of people come in, and I know their dog’s name, but not their name.”

The owner of two beagles — one of them a rescue — she hosts fundraisers for Happy Life Beagle Rescue on their birthdays, and this past December, patrons could get their dog’s picture taken with the Grinch in exchange for a donation to the rescue. “For two hours solid, dogs were rolling in from all over.”

A truly dog-friendly establishment, Seven Railroads has a wall full of photos of patrons’ best friends.

A truly dog-friendly establishment, Seven Railroads has a wall full of photos of patrons’ best friends.

In addition, she sells dog biscuits made by Tori’s Pet Services in Southwick. “She takes my spent grain from when I’m done brewing, and she makes dog treats out of it. I sell those here in the tavern, and I go through about a hundred a month.”

It’s just another way Seven Railroads emphasizes community and connection.

“You can see I don’t have a big-screen TV or anything else like that,” she said. “It’s all about sitting down and having a conversation with the person sitting next to you. And it’s just comfortable. You come in here, and it’s just like you’re hanging out at my house.”

 

A Taste for Brewing

Rosenbloom and Bedrosian’s journey into the brewing business began when he was in the Air National Guard.

“At one point, he was sent to Alaska, and there was a beer that he was drinking over there that he really liked. And when he came back here, they didn’t distribute in the continental U.S., and he was like, ‘why don’t we just try making it? Like, this seems like something fun that we could do,’” she recalled. “So we ordered a kit online and made a five-gallon batch in our one-bedroom apartment on the kitchen stovetop. That was the first beer we ever brewed.”

That was about 15 years ago, Rosenbloom said, “and it kind of sparked something. We really enjoyed the process and just decided to keep doing it and upgrading our equipment along the way and getting more into it.”

When they moved to a house with more space, they were able to make more beer, and started entering home brew competitions (one of which they won, while earning honorable mentions in others).

“We started saying, half-jokingly, ‘maybe one day we’ll open our own brewery,’” she went on, and a few things happened to push them in that direction. She was working for a print marketing group, but took a job with Atlantic Beverage Distributors, a beer, wine, and liquor distributor.

“That got me into the industry, and it was a lot of fun. I enjoyed that job a lot. I got to learn about that part of the industry — the sales part. From there, we just kept entering competitions and meeting more people in the industry. I got to know a lot of the local restaurants and bars and package stores because of that.”

From there, she got a job offer around 2018 to become an assistant brewer with Fort Hill Brewery in Easthampton. That’s where she learned about all the work that goes into brewing, production, selling, and packaging — to the point where she and Bedrosian were ready to set out on their own, opening Seven Railroads in early 2024.

“We’re actually known as one of the most dog-friendly breweries in the area. I have a lot of regular dogs. A lot of people come in, and I know their dog’s name, but not their name.”

They specialize in German lagers and English beers, but also offer IPAs — including their flagship IPA, called Old Exit 8, after the former name of nearby Mass Pike exit 63 — stouts, ales, and more.

“We also have British cask ale. Those are naturally carbonated in a cask or firkin, and you have to pump it out with a beer engine. A lot of people get really excited when they see that we have that.”

She also noted that she and Bedrosian doesn’t get too exotic with flavorings. “It’s kind of a pullback from the way that the industry was going,” she explained. “I get a lot of people that are glad my beer isn’t really gimmicky. I like to say I make beer-flavored beer.”

Seven Railroads distributes to three local package stores and a number of area restaurants, but focuses most of its business on the taproom on Park Street in Palmer. And while the brewery doesn’t prepare food, it sells locally made snacks, brings in food trucks when the weather warms up, and has a partnership with a charcuterie business that shows up for open mic nights and weekend music events.

“Most of my focus is on the beer and the atmosphere,” Rosenbloom said. “It’s been great providing a place for people to come hang out and meet other people in the community. Like I said, the biggest positive for me has been all the friendships that I’ve seen formed from that. There are certain people that will walk in, and the bar will be full of regulars, and they go, ‘Norm!’ That happens a lot here, and it’s awesome.”

 

Home Sweet Home

Breweries everywhere are dealing with a time of contraction in the industry (see the stories on pages 14 and 20 for more on that), but Rosenbloom is happy with the growth and success of Seven Railroads, which she partly attributes to the lack of other breweries in town.

“It helps that there wasn’t anything here. There are a lot of local restaurants and bars, but a brewery is a different sort of atmosphere than a bar. I feel like people go to a brewery with a group of friends to hang out and do stuff, versus going to a bar. It’s a good spot to go on a date or for a night out with your friends.

And for underage patrons, “I sell non-alcoholic beers and sodas here, and they’ll come here when there’s music playing, and it’s a fun night out. Lots of kids come to the yoga, for the animals, or the record sales. Those bring a lot of people in as well.”

In short, Rosenbloom’s dream of a gathering space that feels like home has been well-received in Palmer.

“We’re pretty thrilled — the community has accepted us wholeheartedly. Everyone’s so happy we’re here. The regulars are happy we’re here. It’s still kind of surreal sometimes to look at that. Like, I’ll be in here when the taproom’s full, and I look around and see everybody having a good time, and it’s still like, ‘is this actually happening?’ Because we talked about it for so long, and then we actually managed to pull it off, and it worked.”

Community Spotlight

Community Spotlight

Rachel Rosenbloom and her husband, Michael Bedrosian

Rachel Rosenbloom and her husband, Michael Bedrosian, named their brewery Seven Railroads in a nod to Palmer’s rich rail history.

 

Palmer is known to many as the Town of Seven Railroads, a nod to a very rich history as a transit center.

Indeed, several passenger and freight rail lines ran though the community at one time, most notably the Boston & Albany, which ran east-west between the two cities, and the Central Vermont, which ran north-south from the Canadian border to New London, Conn., with those two railroads sharing Union Station, an elegant structure designed by noted architect Henry Hobson Richardson.

Today, rail is still part of the town’s character, with five rail lines still running through the community, a renovated Union Station now serving as home to the popular Steaming Tender restaurant, and a new brewery — called, appropriately enough, Seven Railroads Brewing — opening its doors on Route 20 just a few weeks ago.

Passenger rail service in Palmer ceased back in the 1970s, when Amtrak closed Palmer’s station, leaving few who can recall first-hand that important aspect of the town’s history — and psyche.

But all that could be changing in the not-too-distant future.

The Massachusetts Department of Transportation has recommended Palmer as a stop on the proposed east-west passenger rail service, and is now in the process of studying and eventually selecting a site for a new rail station.

There is no timetable for when that service will start, but the DOT’s backing of Palmer as a stop is generating high levels of excitement and anticipation in the community, said Town Planner Heidi Mannarino, noting that she is already seeing more interest in the town and some of its available real estate from the development community. Overall, she and others are enthusiastic about what a rail stop will mean for the existing business community and ongoing efforts to grow it.

“I’ve already seen more people purchase land and start to eyeball Palmer,” she said, “because once you hear that news … it’s just so valuable to have that kind of public transportation available.

“Rail will be a great boost for economic development in downtown Palmer,” she went on. “It’s going to bring a lot of business in, and I think it’s going to bridge some econimic gaps between Springfield and Boston.”

Indeed, passenger rail service is expected to change the overall profile of this community, situated roughly halfway between Springfield and Worcester off exit 63 (formerly exit 8) of the Mass Pike. Palmer’s location has always been considered close to the state’s second- and third-largest cities, but, in the eyes of some economic-development leaders, not close enough.

Rail will bring the community closer to both — and also closer to Boston and all of Eastern Mass., said John Latour, Palmer’s director of Community Development, noting that the proposed service will enable people to live in Palmer and work in Boston and surrounding communities, adding that remote work has already brought some to the town as they seek to escape the sky-high prices for real estate, childcare, and everything else in Greater Boston. And rail service should bring more.

“Whether they’re working fully remote or going to the office a few days a week, it still makes sense for people to live in a community like Palmer and commute,” he said, adding that, while some already commute from Palmer to Greater Boston, rail service will be a better, safer alternative that will enable people to work while they commute.

East-west rail is easily the biggest developing story in Palmer, but there are others, said Mannarino, listing early-stage construction of a new strip mall near the Big Y off the turnpike exit, one that is expected to bring a Starbucks, Jersey Mike’s, and other major brands to the community; the new brewery (much more on that in a bit); and ongoing efforts to repurpose two closed schools, Thorndike School and Converse School, for housing — a need in this community as in most all cities and towns in the 413 and other parts of the state.

“There’s a deficiency of affordable housing in most communiies, and Palmer is no exception,” she said, adding that the need for senior housing is most acute, and one that could be eased by converting the two schools for that use.

For this, the latest installment of its Community Spotlight series, BusinessWest takes an in-depth look at Palmer and how several initiatives, and especially east-west rail, are seemingly on track.

 

Coming to a Head

They call it ‘Old Exit 8.’

That’s the name that Rachel Rosenbloom and her husband, Michael Bedrosian, owners of Seven Railroads Brewery, gave to a New England IPA that has become one of their most popular offerings.

It comes complete with a tagline — “We don’t know what exit nunber we are anymore, and we don’t care to find out” — and Rosenbloom said the brew, and its tagline, speak to how this brewery operation, unlike most of the others in this region, is mostly about a town and its people. And they are among them, living just a few minutes from their taproom.

“It was designed to be a place where people, and especially those from Palmer, can come and hang out,” she said, adding that, in the few weeks it has been open, it has become just that.

For Rosenbloom, who by day is head brewer at Fort Hill Brewery in Easthampton (although not for much longer as she works toward making her venture a full-time endeavor), and Bedrosian, Seven Railroads is a dream now close to three years in the making.

It took that long to find a location (a building on Route 20 that was once home to a trucking operation and other businesses and actually has rail tracks running behind it), secure the necessary permits and licenses, build out the space, and open the doors.

“It was a long journey, but it was well worth it,” she said, not once but several times, noting that the brewery is off to a solid start, drawing a mix of locals, students from the nearby Five Colleges, and a number of other brewers who have come in to welcome the latest addition to the region’s growing portfolio of craft breweries.

In most respects, Roenbloom said, all that competition is good — for the region, for beer lovers, and even the various breweries, because it creates a critical mass that makes the region a craft-beer destination.

Meanwhile, Seven Railroads is on an island of sorts, she went on, adding that it is the only brewery in Palmer — in fact, the only one within 25 minutes of the center of the community — giving it some breathing room.

Thus far, things are going pretty much according to the business plan, said Rosenbloom, noting that Seven Railroads has become part of a growing restaurant and hospitality scene in Palmer, with many patrons stopping in before or after visiting one of several restaurants in town, including the Steaming Tender, Figlio’s, Tables, Day and Night Diner, and others. And she expects that rail service might bring more additions to that list and, overall, more people to Palmer.

 

Next Stop: Palmer

Indeed, while the rail stop is expected to encourage people to live in Palmer and perhaps work in Boston, it could also bring more people from Boston and other parts of the state to this community and those around it, said Lavoie, adding that, while the turnpike already brings visitors to exit 63, rail service will bring even more convenience.

Elaborating, he noted that students at UMass Amherst and the other Five Colleges could take the east-west rail service to Palmer and then take a bus or an Uber to those institutions.

“There will be more connectivity,” he said, adding that this quality will bring many benefits, especially a greater ability to commute from Palmer and surrounding towns to other parts of the state.

“You can take the Mass Pike, but it will be more conducive for more people to take the rail and not risk delays or inclement weather; it’s a safer mode of travel,” Lavoie told BusinessWest, adding that professionals can commute and work at the same time.

Meawhile, at a time when fewer young people are married to the notion of owning and maintaining a car, a community with a rail stop, and especially one with home prices several notches (at least for now) below those in Eastern Mass., moves toward the top of their places to live, work, or both.

“In essence, you’re pushing the bedroom community of the business hub of Massachusetts [Boston] further west, and anything that’s occuring in the Springfield area, you’re pushing that bedroom community further east,” he explained, adding that rail can only help amplify this trend.

Mannarino agreed, noting that one of the next steps in the process of making rail a reality in Palmer is finding a site for a new station. A committee of town officials and residents is being assembled to work with Andy Koziol, the recently named director of East-West Rail, and MassDOT on that assignment.

Several sites have been proposed, Mannarino said, listing the land near the Steaming Tender and DPW property off Water Street among the contenders. “The goal is to choose the one that’s most feasible and makes the most sense. Each of the sites has caveats.”

There is no timetable yet for east-west rail or Palmer’s stop on this highly anticipated transit initiative, and residents and town officials understand that it will likely be several years before the first trains stop in town. But the general consensus is that, after years of lobbying and pushing for this facility, it is now becoming real, and the question, increasingly, isn’t if, but when.

That means this town with a deep rail past is set to write an exciting new chapter in that history.