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Community Spotlight

Kate Phelon and Stefan Czaporowski

Kate Phelon and Stefan Czaporowski say the Westfield Education to Business Alliance benefits both current employers in the city and some of their future workforce.

Kate Phelon has long appreciated the spirit of collaboration between Westfield’s municipal, business, and educational leaders — and points to the Westfield Education to Business Alliance, which just wrapped up its third year, as a good example.

The alliance, WE2BA for short, connects the city’s schools, where students are beginning to contemplate their career paths, with companies that are eager to mine local talent. Last year, it launched an adopt-a-classroom program — Mestek, Forum House, and PeoplesBank were the initial adopters, and more are expected to come on board next year — while Westfield High School’s annual career fair drew a record 61 vendors.

“We want to get more people involved — more businesses adopting more classrooms,” said Phelon, executive director of the Greater Westfield Chamber of Commerce. “The principals are engaged in this.”

Stefan Czaporowski, the city’s Superintendent of Schools, said those efforts can have long-term economic-development impacts.

“Whether our students go on to college or work, we realize they might not be in Westfield as soon as they graduate,” he told BusinessWest. “But we want them to come back here, live here, work here, and help grow Westfield. I think the best way to do that is to show them what Westfield has to offer — and it offers a ton.”

It’s not just WE2BA (much more on that later) that’s showcasing the city’s strengths. Take, for example, Go Westfield, a collaboration among municipal officials, Westfield Gas + Electric, Whip City Fiber, the Greater Westfield Chamber of Commerce, and corporate sponsor Westfield Bank to encapsulate what makes this city a desirable landing spot, and, more importantly, tell people about it.

“The city had never really taken on the task of marketing itself until just recently,” Mayor Brian Sullivan said. “It’s a work in progress, but we’ve gotten much better at touting what we have. We’ve got a lot of things here. We have an airport, a college, a hospital. We’ve got an exit off the Mass Pike. We’ve got transportation potential, between I-91 and the Pike. We’re literally two hours away from six different state capitals; geographically, we’re situated nicely. And we have more developable land than most.”

But Go Westfield is about more than marketing; it’s also a means to continual self-improvement. Phelon cited three recent focus groups — targeting the retail, manufacturing, and nonprofit sectors — as a notable example.

“Whether our students go on to college or work, we realize they might not be in Westfield as soon as they graduate. But we want them to come back here, live here, work here, and help grow Westfield. I think the best way to do that is to show them what Westfield has to offer — and it offers a ton.”

“These are the businesses that are here, and we wanted to find out from them what’s working really well, and what keeps them up at night,” she told BusinessWest. “That helps us better market ourselves as we address concerns and find out if other businesses have the same concerns. We want to make our existing businesses happy and address their issues — and if we don’t know what those issues are, we can’t help them.”

Sullivan agreed. “We’ve gotten much better at listening to stakeholders. It used to be that the city would have an idea, and we would go after that idea. Now, it’s more reaching out to the companies in town and saying, ‘what’s working? What’s not working? What do you need?’ We’re making the companies already here a little better, and by listening to their needs, it’s helping out other companies who are saying, ‘yeah, we needed that too.’”

Sullivan hears those needs at the Mayor’s Coffee Hour, sponsored by the chamber and hosted by a different business each month.

“Those companies get to show off what they do, and we get to talk about things like construction projects, road projects, what’s coming down the pike for the City Council,” Sullivan said, adding that he often brings along other city department heads to enrich the discussions. “I don’t want to just stand in front of the room and talk; it’s got to be a two-way conversation. And an hour can fly by.”

That’s partly because there’s a lot to talk about these days in the Whip City — and the collaborations driving that progress are becoming more robust.

Welcoming Party

When someone contacts one of the Go Westfield member organizations, Sullivan explained, other members are quickly roped in, whether that’s a municipal department, Westfield Gas + Electric, or the chamber. “If some company is interested in coming here and calls the chamber, Kate’s been really good at giving me a heads-up that, ‘hey, these people are looking to come.’”

Companies like Wright-Pierce, a 72-year-old environmental/civil infrastructure engineering firm, which recently announced it will open an office in Westfield.

Or Myers Information Systems, which is relocating downtown from its previous location in Northampton, bringing 20 software-development professionals and renovating 110 Elm St., which used to be a restaurant with industrial space above it. The firm expects to hold a ribbon-cutting ceremony in the coming months.

Westfield at a glance

Year Incorporated: 1669
Population: 41,552
Area: 47.4 square miles
County: Hampden
Residential Tax Rate: $19.70
Commercial Tax Rate: $38.00
Median Household Income: $45,240
Median Family Income: $55,327
Type of Government: Mayor, City Council
Largest Employers: Westfield State University, Baystate Noble Hospital, Mestek Inc., Savage Arms Inc., Advance Manufacturing Co.
* Latest information available

“Some of the reasons Myers chose here were the chamber, a bike trail, access to downtown, and fiber coming from the Gas + Electric,” the mayor said. “We reached out, wooing them to come to us. They were pretty impressed with how solidified we were as a group.”

He was referring specifically to Whip City Fiber, a division of Westfield Gas + Electric that continues to expand gigabyte-speed internet to residences and businesses across the city.

“Having access to that is huge for an awful lot of companies that are looking for bandwidth and a central location for their employees,” he explained. “Companies aren’t 9 to 5 anymore, where people come in and do their work and leave. It’s all hours of the day, it’s weekends, and if you can have access to high-speed internet, you can thrive as a company.”

The Elm Street Urban Renewal Plan, approved in 2013, continues to focus on revitalizing a two-block area in the heart of downtown Westfield running along both sides of Elm Street, the city’s main commercial thoroughfare. One recent success story is the $6.6 million Olver Transit Pavilion, which opened in April 2017.

The same year, the Westfield Redevelopment Authority demolished a former bowling alley near the transit center, with plans to create a multi-story, mixed-use building with retail, restaurants, office space, and market-rate apartments. The WRA plans to issue a request for proposals for the site — much of which used to house J.J. Newberry’s five-and-dime store — within the next month.

The mixed-use concept, Sullivan said, is an important one for a wide swath of Millennial professionals who crave city living with walkable amenities.

“They want to live downtown and don’t want cars; they want to walk or bike anywhere they want to go — a total urban lifestyle,” he told BusinessWest. “With Millennials, it’s not ‘build your house somewhere and have your two cars and go to your job.’ They want to be downtown, walk to the coffee shop, bring their laptop, do some of their work there, and go for a bike ride.

“The trend is all about internet access, getting to and from places without using a car, and downtown visibility,” he went on. “That’s what drove Myers to Elm Street, access to all these things.”

Another economic trend in Massachusetts involves the cannabis industry, and Westfield has embraced such businesses, with four available licenses for retail, cultivation, or other uses; two are currently going through the permitting process. With Southwick and West Springfield currently not in the marijuana game, Sullivan noted that Westfield is in a good spot when it comes to cornering market share, particularly from across the Connecticut border.

Brian Sullivan says city officials have become more adept

Brian Sullivan says city officials have become more adept at “opening up our ears” and being responsive to the needs of the business community.

“The City Council is figuring out whether we want one in downtown core district or keep them on the outskirts,” Sullivan said. “It’s such a new industry that nobody really knows what’s going to shake down. Everything is on the table right now.”

Meanwhile, initiatives like Go Westfield continue to dig into what the business community wants and how to bring new companies into the fold, with the goal of boosting economic development not only downtown, but across this sprawling city of more than 47 square miles.

“You have to adapt, and we’re getting better at adapting and opening up our ears,” he added. “And that’s what these focus groups are doing. We’re sitting there and listening to what’s lacking or what’s not working, or maybe what is working, and doing more of that.”

Back to School

Phelon and Czaporowski are excited about the potential of expanding the reach of the Westfield Education to Business Alliance, enlisting graduate students from Westfield State University to help out with programs moving forward. At a focus group in the spring, about 20 professors from various degree programs expressed an interest in working with different organizations in town, getting students into the weeds of local businesses.

“We hope they go away to college — that’s great — but come back. We have a great community. It’s pretty cool what’s happening here.”

The existing connections work on multiple levels. For instance, the students who worked with Mestek in the adopt-a-classroom program improved their presentation skills and performed, on average, markedly better than their peers in the school’s science fair. Meanwhile, Westfield teachers went to Mestek to help employees with limited English proficiency boost those skills.

“We want to expand adopt-a-classroom because getting the business community in front of the kids and sharing their expertise and their work experiences is huge,” Czaporowski said. “And we want to keep promoting what some call soft skills and we call essential skills — speaking with eye contact, how to interview, résumés, but also how to be a productive employee — things like punctuality and attendance. We call them essential skills because these are skills you’re going to need throughout life.”

Meanwhile, businesses visited elementary schools for career-day events toward the end of the school year, getting kids thinking early about career pathways and even what high school to attend to best serve those interests.

“We’re exposing kids to relevant life learning,” the superintendent said. “And it’s beneficial to the businesses too. The experience is eye-opening for them.”

That’s partly because students learn differently today — in a more interactive, collaborative style, with different tools — than they used to, Sullivan said, and it’s helpful for employers to understand that.

“It’s all about workforce development,” he said. “A lot of these companies will need their talents someday. They need those kids to walk into their business and start working. That training is now happening in the schools. And it’s a two-way street. A lot of the best companies in town are sending a representative to some of these meetings with the students because they want the students to know their product when they get out.”

Whether it’s through the career fair, adopt-a-classroom, or other efforts, Phelon noted, there are many ways to engage with students and show them what career and lifestyle opportunities exist in their own backyard — just as Go Westfield broadcasts that message to a much wider audience.

“We hope they go away to college — that’s great — but come back,” she said. “We have a great community. It’s pretty cool what’s happening here.”

Joseph Bednar can be reached at [email protected]

Features

Stepping Up to the Plate

Team owners Donnie Moorhouse (left) and Chris Thompson

Team owners Donnie Moorhouse (left) and Chris Thompson

When the Futures Collegiate Baseball League’s newest team steps onto the field in Westfield this spring, it will mark not just the beginning of a 56-game slate extending well into the summer, but also a continuation of a century-plus of robust baseball history in the Whip City — as well as perhaps the most high-profile startup yet from two team owners who are no strangers to either sports management or entrepreneurship.

Chris Thompson said he and his business partner, Donnie Moorhouse, had been kicking around the idea of buying a baseball team for years. So, when an opportunity finally arose, they didn’t hesitate to make their pitch.

It started with a cold call, Thompson said, to Christopher Hall, the commissioner of the Futures Collegiate Baseball League of New England, back in July. The FCBL was looking to expand, and the 90-minute conversation touched on the business backgrounds of Thompson and Moorhouse, and why Western Mass. — and Westfield in particular — might be fertile ground to grow a league that already boasted four teams in the Bay State.

That long talk led to a four-hour meeting in Worcester the following week, and interest on both sides intensified from there.

“Donnie and I started touring the different ballparks around the Futures League and meeting with ownership groups from Pittsfield to Worcester to Nashua, learning why they got involved,” Thompson recalled. “What we really found out is these franchises are run like minor-league operations, and that’s our background.”

Now, they’re bringing their experience — both in sports management and with entrepreneurship in general — to the new Futures League franchise, which will begin play at the end of May, hosting 28 home games in Westfield.

The pair will unveil the team’s name and logo — which reflect a key aspect of the city’s history — this Wednesday, Feb. 20, at 6 p.m. at Shortstop Bar & Grill. Players will be available to sign autographs meet the public, while attendees will enjoy free appetizers and access to the batting cages.

The team will play in Billy Bullens Field, a Westfield city-owned facility that’s similar in size to other Futures League parks, like Campanelli Field in Brockton or Waconah Park in Pittsfield, Moorhouse said. Still, “Bullens Field, in comparison, would be considered quaint. It’s kind of the Fenway Park of the league. But we’re doing some renovations, and we think it has a nostalgic, Americana kind of feel that appeals to people these days.”

He added that the league is conservative in the way it expands, looking to match strong ownership groups to locations where baseball has strong roots. “These are people who know what they’re doing.”

“The history of baseball in Westfield goes back to the very beginnings of the history of baseball in this country. When the first organized games were happening around the country, they were happening here, too, on the town green.”

He believes he and Thompson do, too. And that’s why they decided to step up to the plate.

Slice of History

While baseball has thrived in Western Mass. — most notably, the Holyoke Blue Sox are defending champions of the New England Collegiate Baseball League two years running, and one of the top 10 attendance draws in the country among summer collegiate leagues — Moorhouse says Westfield is a particularly attractive home for a team.

“The history of baseball in Westfield goes back to the very beginnings of the history of baseball in this country. When the first organized games were happening around the country, they were happening here, too, on the town green,” Moorhouse explained.

He noted that Westfield State University has a well-established Division III team, and the city hosted the Babe Ruth World Series in 2016, and will again this summer. Meanwhile, Westfield High School has a strong track record in the sport — 19 of its alumni are playing college ball this spring.

“Some of those kids are going to be on our roster, which is part of our motivation to showcase some local kids who have the ability to perform at a higher level,” he went on. “So I think, even moreso than other places around Western Mass., Westfield has a reputation as being a baseball town.”

The pair have built a business reputation together as well. Six years ago, Moorhouse launched Mosquito Shield, a commercial and residential mosquito- and tick-control operation. After Thompson came on board, the pair bought a holiday- and event-lighting franchise together. Last summer, they opened Eleventh Avenue Productions, a public-relations consultancy.

More to the point of sports ownership, Thompson spent 18 years in the sports-marketing arena, working for an agency in Boston, at the American Hockey League headquarters, and for two AHL hockey franchises in Springfield, first the Falcons and then the Thunderbirds.

The two of them have discussed investing in a sports franchise for years, Moorhouse said. “It’s one of those things that you talk about over a beer, and when the opportunity arose, we jumped at it. When Chris came up to this office last summer, we said, ‘let’s do it, let’s pull the trigger.’”

“They look at this as an economic driver, where families are coming out, and after the game they might go out for an ice cream, or they might go out to dinner … We’ll be getting people from Western Mass. to come to Westfield.”

He said he felt confident they could succeed with a baseball team. “I worked with Chris with the Falcons for two years in corporate sponsorships, and learned an awful lot about game-night operations and the inner workings of a minor-league sports franchise, so it was a great apprenticeship for sure. Chris has been doing it for close to 20 years. To work with him, recognizing the skill set we both have, it didn’t take very long for us, once we were working together, to say it would be great to have some skin in the game — to have an ownership stake in a sports franchise and operate it the way we see fit. And this is our opportunity to do that.”

With the pair firmly in “startup mode,” as he called it, there has been some scrambling.

“We’ve put the cart before the horse on several occasions. We were reaching out to potential players before we actually had the franchise, negotiating the lease before we had the franchise … so if you want to talk about keeping a lot of balls in the air, we were juggling.”

Moorhouse hired his son, Evan, who is director of Hockey Operations at the University of Vermont, as the new franchise’s director of baseball operations, essentially a GM position.

“He played college baseball for four years at Westfield State and has a lot of contacts, not only through baseball but through the hockey world,” he said. “He’s reached out to colleges and put together a pretty competitive roster on paper. We’ve got kids from Kansas State, Eastern Kentucky, UConn, Quinnipiac, Stonehill, Holy Cross, and five kids from Westfield.”

Futures Returns

Founded in 2011, the Futures League has been in growth mode ever since, drawing a league-record 1,514 fans per game in 2018 — the third-highest among all summer collegiate leagues. The league’s other squads hail from Pittsfield, Worcester, Brockton, and Lynn, as well as Bristol, Conn. and Nashua, N.H.

“We’re very fortunate to add such an experienced ownership group with great local ties to the Westfield community,” said Hall, the FCBL commissioner, in a recent press release. “Chris and Donnie have the passion and love for the game of baseball, but also the drive to make the Westfield team a winner not only on the field but in the community.”

Moorhouse said the feedback from the community has been positive. “The city has been very encouraging, the guidance has been fantastic, and, in general, we’ve been having conversations with people who are very excited about the business opportunities and the economic-development opportunities. We have a long history of baseball in Westfield, so I would say there’s a lot of excitement about it.”

Thompson noted that the opportunity might not have been possible without Mayor Brian Sullivan supporting — and the City Council approving — $1.8 million to renovate Bullens Field prior to the 2016 Babe Ruth World Series.

“They made facility improvements that allowed them to lure Babe Ruth to Westfield, and because of those improvements, the Futures League has approved that field as somewhere they’re comfortable with college athletes playing.”

He added that City Advancement Officer Joe Mitchell has been instrumental in helping the pair navigate the approval process at City Hall.

“They look at this as an economic driver, where families are coming out, and after the game they might go out for an ice cream, or they might go out to dinner, so that’s going to help local restaurants. We’ll be getting people from Western Mass. to come to Westfield.”

Meanwhile, the league is a draw for talent for several reasons. “Coaches like the Futures League for the amount of games they play, and they also are impressed with the facilities that the teams play in. We’ve started to build relationships with college coaches around the country in order to build our roster.”

The games are also heavily scouted, Thompson added, noting that 30 of its players were drafted last June by Major League Baseball organizations.

The league also appeals to players at colleges throughout the Northeast who don’t get as many at-bats as athletes do in, say, Florida or California, where the climate allows the season to start sooner, Moorhouse noted.

“Getting that repetition, getting those at-bats, playing live baseball in the summer at a very competitive level, benefits their skill development. In the Northeast, the college season is very short, and the first weekend in May is the playoffs. This is an opportunity to continue playing baseball at a very high level throughout the summer.”

Extending a Legacy

Thompson said the support in the initial stages has been overwhelming, in a good way. “People want to see us do well, from local organizations to business owners that want to get involved. People are really excited about what we’re bringing to Westfield and to Western Mass. as a whole.”

In other words, people are opening their doors to this opportunity — literally as well as figuratively. Evan Moorhouse is in charge of locating host families to take in players, one of many important details the Westfield franchise needs to nail down in order to make the inaugural season a success. But his father has been following baseball in the city for many years, and knows the interest is there.

“Some July nights, 300 people are out watching a Babe Ruth game,” Donnie said. “The American Legion comes down — they know all the players, know their stats. It’s a great vibe. It’s like Friday Night Lights, only it’s any given night of the week. It’s just a really cool slice of Americana happening on Smith Avenue. We’re excited to add to that legacy, hopefully, enhance it a bit, and also showcase what is arguably one of the best baseball leagues in the country in our hometown.”

Joseph Bednar can be reached at [email protected]

Community Spotlight

Community Spotlight

Folks in Western Mass. know they’re often dismissed by residents out east, Lisa Stowe says. So how does a city like Westfield make its case as a vibrant destination for a business looking to plant roots?

By working together.

That’s exactly what a handful of partners — municipal leaders, Westfield Gas + Electric (WG+E), Whip City Fiber, the Greater Westfield Chamber of Commerce, and corporate sponsor Westfield Bank — have done by launching Go Westfield, a still-evolving engine to encapsulate what makes this city a desirable landing spot, and, more importantly, tell people about it.

“We worked on this for six or eight months,” said Stowe, marketing and communications specialist for WG+E. “We want to use this opportunity to highlight what makes Westfield unique and a good place to do business. So many people think Massachusetts stops at 495, but there are a lot of things that are not so great about living in that part of the state — cost of living, high traffic, the cost of buying a piece of land. We wanted to draw attention to the things that make Westfield really attractive for people who are looking to relocate.”

The partners in Go Westfield had been doing that, to varying degrees, in their own ways, she added, but a focused partnership allows them to broadcast the message more efficiently.

“If you’re a site selector, we check a lot of boxes,” Stowe said, citing not only the city’s access to Mass Pike, an airport, and rail service, but its strong inventory of developable land — not to mention the municipal utility.

“If you’re a commercial customer, you pay 18% less than the state average for electricity, and 13% lower for gas rates than the state average,” she added. “If you’re an organization doing manufacturing, that’s significant. We feel that’s a good piece of the story to tell.”

Kate Phelon

Kate Phelon

“We really want to promote our city and the positive aspects of it. It’s an ongoing joint effort to drive the message that businesses should come look at Westfield to develop. We have quite a bit of developable land, but how do you get the word out to a company in Texas or Minnesota?”

So is Whip City Fiber, a division of WG+E that now reaches 70% of residences and businesses with high-speed internet. “The fiber project is a big deal,” she said, noting that customers like not only the speed, but the fact that service comes from a local company, not a national behemoth. “We’ve easily met the targets we had set in the business plan.”

Kate Phelon, executive director of the Greater Westfield Chamber of Commerce, said early meetings with the Go Westfield partners focused on how to promote the economic-development landscape in Westfield.

“We wanted a way to really persuade businesses to come to Westfield,” she told BusinessWest. “There are the usual assets everyone knows, like the turnpike exchange, airport, and rail, but we wanted to get a group of stakeholders together and come up with a marketing plan for all of it. We’re very excited about this initiative. There’s a local component to it, but the bigger initiative is a push outside the region to get companies to look at Westfield for commercial developments.”

The group has been discussing marketing strategies as well as ideas like industry-specific focus groups.

“We really want to promote our city and the positive aspects of it,” she said. “It’s an ongoing joint effort to drive the message that businesses should come look at Westfield to develop. We have quite a bit of developable land, but how do you get the word out to a company in Texas or Minnesota?

Westfield also boasts strong schools, a state university, and proximity to numerous other colleges, she added, as well as a chamber of commerce that continually strives to keep businesses informed of state and national trends and developments that could affect them.

In short, the Whip City has a lot going for it, and Go Westfield is just starting to broadcast that message far and wide.

Heart of the City

Meanwhile, the Elm Street Urban Renewal Plan, approved in 2013, focuses on revitalizing 4.88 acres in a two-block area in the heart of downtown Westfield running along both sides of Elm Street, the city’s main commercial thoroughfare. The city has also directed funding to revitalize the so-called Gaslight District adjacent to it.

One recent success story is the $6.6 million Olver Transit Pavilion, which opened in April 2017. The transit center was designed to both catalyze related economic development and increase the use of public transportation. The state-of-the-art center includes parking space for four buses with bicycle racks, as well as a bicycle-repair station, which speaks to the proximity of the Columbia Greenway Rail Trail only a block away.

The Westfield Redevelopment Authority also demolished a former bowling alley near the transit center, with plans to create a multi-story, mixed-use building with retail, restaurants, office space, and market-rate apartments. The city recently issued a request for proposals for the project, taking advantage of the area’s designation as an ‘opportunity zone,’ a state program that provides tax relief for people willing to invest in certain neighborhoods in need of economic development.

“The PVTA project was the first phase of renewal,” said Peter Miller, Westfield’s director of Community Development. “We’re looking for private development to get some mixed-use retail space on the ground floor, and residential space on the top floors.”

Joe Mitchell, the city Advancement officer, noted that Millennials in particular are drawn to urban, mixed-use living, one reason why such projects have popped up around the region in recent years.

“A three-bedroom house and a white picket fence on a half-acre is not what young people are looking for,” he said. “They want a coffee shop downstairs and a bike rack, and being part of a tight-knit community where there’s activity going on right at their doorstep.”

Another $25,000 in state money will soon fund a wayfinding project for downtown, not just to point visitors to destinations off the main thoroughfare but to help them access parking as well. “We have sufficient parking in our downtown, but people don’t always know where it is,” Miller said. “This infusion of money from the state will allow us to better direct people to where the parking is.”

Phelon noted that the city recently switched all on-street parking, which had been a mix of one-hour and two-hour time limits, to two hours across the board — a small change, maybe, but a good example of how quality-of-life issues can be communicated and remedied across departments.

The momentum downtown has spurred some organic growth, too, Mitchell added, noting that Myers Information Systems is relocating there from Northampton, bringing 20 software-development professionals and renovating 110 Elm St., which used to be a restaurant with industrial space above it.

“They’re moving from an urban, walkable space they’ve outgrown in Northampton to buying one of our old buildings and investing private dollars here,” he added. “It was an extremely underutilized building, and they’re converting it into modern office space. They have a real vision for it.”

He doesn’t think Myers will be the last to make that move. “One of the reasons to relocate to Westfield is that we’re at the cusp of something, and people want to be a part of it.”

Back to School

Phelon says Westfield has accomplished more in recent years because of its culture of collaboration. One example is the Westfield Education to Business Alliance, which connects the city’s schools, where students are beginning to contemplate their career paths, with companies that are eager to mine local talent.

At a time when the state is looking for public schools to forge more meaningful pathways to economic development, she added, the alliance puts the Whip City at the forefront of an important trend.

Westfield at a glance

Year Incorporated: 1669
Population: 41,552
Area: 47.4 square miles
County: Hampden
Residential Tax Rate: $19.36
Commercial Tax Rate: $36.82
Median Household Income: $45,240
Median Family Income: $55,327
Type of Government: Mayor, City Council
Largest Employers: Westfield State College, Baystate Noble Hospital, Savage Arms Inc., Mestek Inc., Advance Manufacturing Co.
* Latest information available

She said the next phase could be an adopt-a-classroom program in which area businesses could engage repeatedly with a teacher and his or her students. “I also think we need to get students and teachers into the business world on a regular basis. The work environment is changing so rapidly, with technology and robotics and social media.”

Because of this, she went on, it would benefit teachers to see what employees at area companies do on a day-to-day basis, and how. “That’s what they need to be teaching, so they need to see that.”

The Westfield Education to Business Alliance also facilitates a career fair at Westfield High School that gives students exposure to the types of career opportunities available at local companies — and, more important, what skill sets they will need to take advantage of them.

The goal of the next career fair will be to attract 75 companies, up from 51 last time, to interact with the 500 or so students who show up.

“It’s not a job fair; it’s a career fair,” Phelon stressed. “The message is twofold: for students to see what companies are here, and see that they can go away to college and come back here and get good jobs. It’s also good for these students to talk to these employees about their hiring practices, what degree do I need, should I expect a drug test or a CORI check, what are your procedures. And they could talk to students about internships and co-ops.”

The alliance one of many examples of how Westfield continues to bring people and organizations together to raise the fortunes of all.

“The mayor [Brian Sullivan] has been very supportive of these collaborations,” Miller said. “He made building bridges his theme. That’s how we’ll get the most out of the assets we have — not by operating in silos.”

Phelon agreed. “We have our individual purposes and missions, but there’s a bigger picture of working together and collaborating. It’s such a great city, and we’re fortunate to have the assets we have.”

Now it’s time to let everyone know it.

Joseph Bednar can be reached at [email protected]

Opinion

Editorial

Westfield city officials and leaders with Westfield Gas & Electric, the city’s municipal utility, unveiled a new marketing campaign recently called ‘Go Westfield.’

The slogan might not fall into the categories of ‘highly imaginative’ or ‘cutting-edge,’ but the campaign itself is a worthy initiative and an example of what more cities and towns in this region need to be doing — building their brands.

This is a tricky subject for some industry sectors and especially municipalities — ‘why are they spending money to hype the city when there are roads that need paving and sidewalks to be fixed?’ is an often-heard refrain.

Westfield’s story is a very good one. It has ample land on which to build, a turnpike exit of its very own, an airport, a municipal utility offering attractive rates and high-speed Internet service, a downtown that’s coming back after years of decline, Stanley Park, a great ice rink, a state university, and much more.

But brand building is as important an exercise for municipalities as it is for businesses in every sector. If you have a good story to tell and you want to grow your business — or if you want to bring more businesses and residents to your city, as is the case here — you need to tell that story.

And Westfield’s story is a very good one. It has ample land on which to build, a turnpike exit of its very own, an airport, a municipal utility offering attractive rates and high-speed Internet service, a downtown that’s coming back after years of decline, Stanley Park, a great ice rink, a state university, and much more.

‘Go Westfield’ will tell that story through a new website, a promotional video, and some advertisements in regional outlets and industry journals. As with any branding campaign, one never knows what the results will be, but it’s safe to say that this proactive step is far better than trying to let the city sell itself.

Meanwhile, the campaign provides another example of the important role played by the region’s utilities, and especially the municipal utilities, in economic development.

Energy costs are among the many important items to be considered when a business looks to relocate — or expand within its current location — and the Westfield G&E, like its counterpart in Holyoke, continues to play a key role in helping the community attract and retain companies and jobs.

There’s a reason why Coke continues to pound the airwaves with ads even though everyone knows that brand. The same with McDonald’s, Ford, and Geico. If you want to grow your brand, you have to promote it and keep it in the public eye.

“It’s critical that we communicate our strengths,” Westfield’s mayor, Brian Sullivan, said at the unveiling.

He’s right about that, and there are lessons there for all area cities and towns.