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UMassFive Opens New Branch at Mercy Medical Center

SPRINGFIELD — UMassFive College Federal Credit Union introduced its newest branch location at Mercy Medical Center in Springfield.

As of January, the Credit Union of the Providence System (CUPS) has formally merged with UMassFive College Federal Credit Union, and has transitioned former CUPS members to be UMassFive members. With this merger, current employees of the Sisters of Providence Health Systems and their immediate family members are now eligible for UMassFive membership.

Along with this merger, there is a new location for this credit-union branch at the Weldon Rehabilitation Hospital at Mercy, 233 Carew St., in Room 110. This space has been completely renovated to provide members with an efficient place to do their banking and gives access to all credit-union products and services, including checking, auto loans, home-equity loans, mortgages, credit cards, and investment guidance. As with other branch locations, members at this new branch will have access to free financial workshops on topics such as budgeting essentials, home buying, identity theft, and paying down debt.

The branch design has a modern and inviting feel and allows flexibility of use for both members and staff. Rather than a traditional teller line, the credit union has introduced teller pods, which both take up less space and increase the ability of tellers to move throughout the area, assisting members wherever they are in the branch. A touchscreen kiosk will provide online information about UMassFive.

The hours for this new branch are: Monday, Tuesday, Wednesday, and Friday from 8:30 a.m. to 4:30 p.m., and Thursday from 7 a.m. to 4:30 p.m.

UMassFive College Federal Credit Union was established in 1967 and serves the University of Massachusetts as well as the Five College System and other select employee groups. As a not-for-profit financial cooperative, earnings go back to members in the form of better rates, improved services, and lower fees. For more information about UMassFive College Federal Credit Union, visit www.umassfive.coop.

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