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Baker-Polito Administration Elevates State Technology Office

BOSTON — Gov. Charlie Baker recently announced changes to the state’s administration of technology services, establishing the role of executive director of MassIT, the state technology office, and elevating the position to report directly to the governor.

The changes come after an eight-month review of current practices across state government with an immediate focus on improving and upgrading how the Commonwealth’s citizens interact with key state systems over the internet. Mark Nunnelly, current commissioner of the Department of Revenue and special advisor to Baker for technology and innovation competitiveness, will begin as executive director of MassIT on April 4.

“As so much of our lives become increasingly digitized, it is important state government keep up with the daily needs of our constituents,” Baker said. “Information technology is an important priority for this administration, and our ability to provide secure essential services and execute projects in an efficient and fiscally responsible manner is key to a better state government for Massachusetts. This is an important step that not only addresses some of the problems we have, but is an essential way forward to a better future.”

The executive director of MassIT will lead an effort to revamp and improve how end users interact with the Commonwealth, from improving licensing to answering the latest questions on healthcare services, and help filing taxes. He will also focus on procuring services, managing projects using more readily available technology, and streamlining duplicative IT applications currently in place.

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