Elena Gervino Named Chair of Western New England University Board of Trustees

SPRINGFIELD — Elena Gervino, senior vice president at Travelers Insurance Co., has been named chair of the Western New England University (WNE) board of trustees.

With nearly four decades of experience spanning law, education, and corporate leadership, she brings a combination of strategic insight, operational excellence, and commitment to community impact to her role. A respected leader in the insurance industry, Gervino aims to guide the university’s continued growth and innovation at the intersection of business, technology, and social responsibility.

“I am honored to serve my alma mater at such an exciting time,” she said. “Western New England shaped my life and career. Its focus on innovation, leadership, and community impact mirrors what we strive for at Travelers — empowering people to learn, grow, and make a difference.”
At Travelers, Gervino serves as senior vice president for Claim Shared Services (CSS). Her portfolio spans 10 business units within Claim and CSS, including Behavioral Science, Claim University, CSS Business Intelligence and Analytics, CSS Operations, Claim Legal and Staff Counsel Product, Claim Regulatory Compliance, Claim Contact Centers, Subrogation, Business Process Improvement, and QuantumSubro by Travelers Inc.

“Elena’s career embodies the very qualities we strive to instill in our students — innovation, integrity, and service,” said Michael Alexander, interim president of Western New England University. “Her professionalism and experience leading large, data-driven teams at one of the nation’s top insurers is invaluable as WNE continues to prepare graduates who are ready to lead in dynamic, technology-enabled industries.”

A cum laude graduate of the Western New England University School of Law, Gervino served as Notes editor of the Law Review and was named Outstanding Woman Law Student of the Year. Her longtime support as a law school alumna earned her the Dean’s Alumni Excellence Award in 2020. Gervino joined the WNE board of trustees in 2021 and has served on the governance, academic affairs, development, student affairs, investment, and finance committees. In 2025, she received the university’s Benefactors Award in recognition of her commitment to WNE and her exemplary record of leadership.

Beyond the boardroom, Gervino’s leadership reflects a lifelong dedication to service. She has held board positions with Horizons Inc., TRUE Colors, and Nutmeg Big Brothers Big Sisters, advancing opportunities for youth and individuals with disabilities.