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Elms College Welcomes Three New Staff Members

CHICOPEE — Elms College announced the appointment of three directors to its staff: Michael Crawford, director of Diversity and Inclusion; Andrea Holden, director of Alumni Relations; and Pablo Madera, director of Public Safety.

As director of Diversity and Inclusion, Crawford is committed to the holistic development of students within and beyond the classroom via empowerment, education, support, and advocacy. He has experience in diversity programming and academic support in higher education at Haverford College in Pennsylvania, the University of Connecticut, nonprofit organizations, and as an independent consultant. Most recently, he was a research associate in a culture and mental-health-disparities lab at the University of Connecticut. He also has extensive experience with various social-justice and college-preparation initiatives for vulnerable populations, first-generation and low-income students, and diverse populations. He holds a bachelor’s degree in philosophy from Haverford College and a bachelor’s degree in biological sciences from the University of Connecticut. He also earned a certificate in college instruction and a master’s degree in adult learning from the Neag School of Education at the University of Connecticut.

As director of Alumni Relations, Holden develops initiatives that increase alumni engagement and also advance the goals of the college. She has more than 20 years of experience in higher education, serving in a variety of roles within student affairs, including campus programs, campus-center management, new-student programs, leadership, and residential life. Most recently, she was a student-engagement specialist for the dean of students at the Community College of Rhode Island in Warwick, R.I., and the director of Student Activities, Involvement and Leadership at Wheaton College in Norton. She holds a bachelor’s degree in urban studies from Worcester State College and a master’s degree in marketing from Webster University.

As director of Public Safety, Madera manages the safety measures for the entire campus, as well as the administration of safety policies and protocols. He is a 37-year veteran of the Ludlow Police Department, where he progressed from patrolman to sergeant to lieutenant and, for the past seven years, served as the department’s chief of Police. He served as an adjunct professor of criminal justice at Western New England University (WNEU) for 23 years and also spent time consulting on multicultural-awareness issues and policing. He earned his bachelor’s degree in criminal justice from Westfield State University and his master’s degree in criminal justice administration from WNEU. In addition, he graduated from the FBI National Academy in Quantico, Va.

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