Liberty Bank Establishes AI Center of Excellence, Strategic Partnership with Flare AI

MIDDLETOWN, Conn. — Liberty Bank announced the launch of its AI Center of Excellence, a dedicated function chartered to bring advanced artificial intelligence capabilities to every part of the bank. In addition, Flare AI, an enterprise AI partner for regulated industries, has been selected as a strategic technology partner for the initiative.

The Center of Excellence will serve as the hub for AI strategy, governance, and execution across Liberty Bank’s personal, commercial, and digital banking operations.

“Unlike traditional enterprise software partnerships, the engagement is structured around outcomes rather than licensed applications,” said David Hadd, Liberty Bank’s head of Business Transformation. “Flare’s role is to design, build, and help deploy AI systems on Liberty Bank’s behalf, compressing what has historically been a multi-year technology buildout into weeks, with the security, compliance, and governance controls regulated institutions require.”

Flare AI CEO Scott Killoh added that “most banks have been sold AI platforms and left to figure out the rest. We take a different approach. We partner with institutions to deliver working AI systems that are secure, compliant, and tailored to their business, at a pace that has not previously been possible in this industry. Working with Liberty Bank’s AI Center of  Excellence is a strong validation of that model and a signal of where innovative banks are headed.”

The partnership will initially focus on deploying secure AI systems to enhance productivity and improve customer experience, automating complex core processes that have historically constrained operational speed, and building reusable AI capabilities that compound in value as the program matures.

“For a bank our size, the challenge has never been ambition. It has been the time it takes to translate strategy into execution,” said David Glidden, president and CEO of Liberty Bank. “Partnering with Flare AI gives us the ability to scale our capabilities at the pace our customers expect and to pursue meaningful growth with the operational agility this market demands.”

Liberty expects the AI Center of Excellence to drive measurable impact across customer experience, operational efficiency, and growth in the years ahead, taking Liberty from a bank that currently utilizes AI for very specific functions to one that fully embraces everything technology has to offer.

“Every day we remain laser-focused, proactive, and forward looking to achieve our vision to build the community bank of the future. Creating the AI Center of Excellence at Liberty Bank and partnering with Flare AI is a giant step in the right direction,” Glidden said. “It also hinges on innovative subject matter experts with a wealth of knowledge. That’s why this is an exciting opportunity to work with Flare’s President and Chief Strategy Officer David Mitchell again, who, as an executive leader at Liberty Bank over the past six years, brought so much innovation and digital advancement to the bank.”