Polish National Credit Union Announces Branch Leadership Promotions

CHICOPEE — Polish National Credit Union (PNCU) announced the promotion of eight team members to new leadership roles within its branch network. These promotions reflect PNCU’s ongoing commitment to developing internal talent, delivering exceptional member service, and strengthening its presence throughout the communities it serves.

“We are thrilled to recognize the hard work, leadership, and member-first mindset these individuals have consistently demonstrated,” said Michael Sugrue, president of Polish National Credit Union. “Each of them has played a vital role in our growth and in creating the welcoming, personalized experience our members have come to expect. Promoting from within ensures that our branches continue to be led by people who know our members, understand our communities, and share our cooperative values.”

The newly promoted leaders are:

• Diane Afonso, assistant vice president, area manager;

• Zaneta Grasakis, assistant vice president, area manager;

• Ela Vickers, branch manager II and IRA manager;

• Betzaida Gonzalez, branch manager, Front Street, Chicopee;

• Carmen Santos, branch manager, Wilbraham;

• Nathan O’Connor, branch manager, East Longmeadow;

• Diany Morales, assistant branch manager, Wilbraham; and

• Elizabeth Henke, assistant branch manager, Hampden.

These leaders bring decades of combined experience in retail banking, member service, operations, and community engagement.

“Investing in our team is investing in our members,” Sugrue added. “These promotions strengthen our ability to provide relationship-driven service that sets PNCU apart in Western Massachusetts.”