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Sarah Mazzaferro Joins ACCGS as Member Services Director

SPRINGFIELD — The Affiliated Chambers of Commerce of Greater Springfield (ACCGS) announced that Sarah Mazzaferro has joined the ACCGS team as its member services director, succeeding long-time director Cecile Larose, who retired in July.

Mazzaferro will be responsible for the sale and enrollment of new memberships and the retention of existing memberships to meet growth objectives. She will also manage the existing member-benefits program, recruit and manage new-member benefits, identify and implement affinity programs, and manage the membership database. Working with the entire ACCGS team, Mazzaferro will organize and execute member events, serve as the primary administrative and registration support at events, and oversee both the ACCGS golf and ambassadors committees.

Mazzaferro comes to the ACCGS with nearly 15 years of experience with customer and member services, human resources, and special-event planning. An ACCGS ambassador, Mazzaferro is well-versed in the ACCGS, its affiliates, and member services, and served in that capacity for the past two years, assisting the ACCGS at events, new-member visits, and as committee secretary.

Most recently, she was a senior staffing consultant with United Personnel, responsible for recruitment strategies and client relationships. Prior to that, she served in numerous sales, recruitment, and membership capacities with JCPenney, Daytona Employment, the Ladies Professional Golf Assoc., and International Speedway Corp. in her native Florida.

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