NORTH ADAMS — MountainOne Insurance Agency has again been named a Top Insurance Employer by Insurance Business America. This marks the sixth time MountainOne Insurance has earned the national recognition and the fifth consecutive year of receiving the honor.

Each year, the publication identifies top insurance employers through a confidential employee survey that assesses key areas such as workplace culture, professional development, benefits, DEI practices, and overall employee experience. Organizations awarded this distinction are recognized for prioritizing employee well-being, adapting programs based on staff feedback, and fostering strong career growth pathways.

MountainOne Insurance has remained a standout in the industry for its intentional approach to talent development and supportive workplace culture. Over the past several months, the agency has promoted six team members across departments and introduced a new leadership-level role to acknowledge employees who demonstrate exceptional expertise, leadership, and client service.

“Recognition as a top insurance employer reflects the culture our team has built together,” said Jonathan Denmark, executive vice president of MountainOne Bank and President and chief operating officer of MountainOne Insurance. “When our Mountaineers feel supported and empowered to grow, everyone benefits. Our clients, our communities, and our organization are stronger because of their dedication. I am incredibly proud of this team.”

Donna Bishop

NORTH ADAMS — MountainOne Insurance Agency announced the promotion of Donna Bishop to senior vice president, Commercial Lines Operations manager.

Bishop is recognized as a leading authority in commercial lines insurance and holds the prestigious certified risk manager designation. Her knowledge of insurance carriers, coverage solutions, and operational strategy has been instrumental in strengthening the agency’s commercial infrastructure. She has played a vital role in launching the small business unit and has led process improvements, including key workflow optimizations. Bishop’s leadership continues to shape the agency’s success through strategic carrier negotiations, regulatory oversight, and long-term planning.

“Donna’s promotion speaks to the dedication, talent, and leadership she brings to our team,” said Jonathan Denmark, executive vice president of MountainOne Bank and president and chief operating officer of MountainOne Insurance. “Her vision and commitment to operational excellence have been pivotal in driving growth across our commercial lines division.”

Stacy Roman

NORTH ADAMS — MountainOne Insurance Agency announced the promotion of Stacy Roman to vice president, personal lines operations manager, reflecting the agency’s long-term priorities of professional enrichment, internal mobility, and leadership excellence.

Roman has been instrumental in shaping the direction of the agency’s personal lines operations with her strong leadership and operational expertise. She has led the agency through acquisitions, data conversions, and the creation of more efficient workflows. Her problem-solving instincts and ability to improve both client and employee experiences make her an invaluable member of the leadership team.

“Stacy’s promotion is a testament to her exceptional leadership and deep commitment to our clients and team,” said Jonathan Denmark, executive vice president of MountainOne Bank and president and chief operating officer of MountainOne Insurance. “Her ability to navigate complex matters with clarity and drive meaningful change has elevated our personal lines operations and inspired other Mountaineers. We’re delighted to recognize her contributions.”

NORTH ADAMS — MountainOne Insurance Agency Inc. has been recognized as a Top Insurance Employer by Insurance Business America for the fifth time. The company previously earned this title in 2019, 2021, 2022, and 2023.

This award is based on several key factors, including MountainOne’s workplace culture, employee benefits, and dedication to overall job satisfaction. It was also recognized for its commitment to fostering career growth and implementing forward-thinking strategies that position the company at the forefront of industry.

“Our inclusion in the 2024 Top Insurance Employer list once again is a testament to the culture we’ve built,” said Jonathan Denmark, president and chief operating officer of MountainOne Insurance. “Our goal has always been to create a work environment that supports our Mountaineers professionally and enriches them personally. By offering meaningful benefits, opportunities for career advancement, and a culture that values every individual, we’ve been able to attract and retain some of the top talent in the industry.”