Westfield Bank Promotes Nicole Pepin to Assistant Branch Manager

Nicole Pepin

WESTFIELD — James Hagan, president and CEO of Westfield Bank, announced that Nicole Pepin has been appointed assistant branch manager at the bank’s Park Street location in West Springfield. She will assist in managing all areas of the branch, including customer service, retail and business product sales, employee development, and general operations.

Pepin began working for Westfield Bank 26 years ago as a teller in its Agawam location. She has worked in many of the bank’s communities, as both a teller and better banking specialist, before advancing to her current role. She graduated from Holyoke Community College with an associate degree in business administration.

“Nicole is extremely hardworking and has a large customer base due to her commitment to customer service,” said Heather Zielenski, vice president, branch manager. “She not only goes above and beyond for her customers, but for her team as well.”