Daily News

AMHERST — The Isenberg School of Management at UMass Amherst has appointed Paula Murphy as the new state director of the Massachusetts Small Business Development Center (MSBDC) Network.

The MSBDC Network — a partnership of the U.S. Small Business Administration, the Massachusetts Office of Business Development, and a consortium of higher education institutions led by Isenberg — provides free, confidential advising and training to thousands of small and mid-sized businesses across the Commonwealth.

Through six regional business advisory centers and specialized programs in government contracting, technology commercialization, and international trade, the network equips businesses with the knowledge and tools to launch, grow, and compete in today’s dynamic economy.

Murphy is well-known to the MSBDC community. She founded and directed the Massachusetts Export Center, the network’s international trade arm, in 1994. Under her leadership, the center became one of the nation’s most respected export assistance programs, helping Bay State companies achieve more than $200 million in annual export sales and earning multiple national honors, including the U.S. Small Business Administration’s Excellence and Innovation Award and the Presidential E Award, the federal government’s highest recognition for contributions to American exports.

“It is an honor to be selected as the new state director for the MSBDC Network and to become part of the UMass Amherst Isenberg School of Management team,” Murphy said. “My primary goal is to build upon MSBDC’s legacy of great work and further evolve this top-performing, values-driven network. In the near term, we’ll streamline operations and develop targeted client services to better reach high-growth clients in sectors such as manufacturing and technology. Over the longer term, I’m eager to strengthen collaboration with Isenberg and the broader UMass Amherst community — through internships, student consulting projects, and joint research — to amplify our economic impact statewide.”

Murphy brings more than 30 years of international trade and business development experience in both public and private sectors. In addition to her leadership at the Export Center, she taught graduate-level international marketing and export/import operations at Boston University and previously served as an international trade advisor for the Commonwealth of Massachusetts and as an international marketing analyst with Hagan & Co. Her early work included representing the Irish Trade Board (now Enterprise Ireland) and the Australian Commission in New England.

Throughout her career, Murphy has been recognized for professional excellence and service. She is a certified global business professional, a certified U.S. export compliance officer, and a five-time recipient of the Massachusetts State Star award from the Assoc. of Small Business Development Centers (ASBDC). A graduate of Suffolk University, she has served on multiple nonprofit boards and as national co-chair of the ASBDC’s international trade committee.

“Paula Murphy brings extraordinary experience and deep institutional knowledge to this position,” said William Brown Jr., senior associate dean and chancellor’s leadership fellow at Isenberg. “She has already served as our interim state director since March and has been a driving force in small business support for three decades. Isenberg Dean Anne Massey and I are thrilled to welcome her permanently into this leadership role and look forward to expanding opportunities for Isenberg students and faculty to engage with the MSBDC in ways that directly benefit Massachusetts businesses.”

As state director, Murphy will oversee the network’s nine offices across the Commonwealth, including the MSBDC state office in Amherst; regional centers in Newton, Fall River, Pittsfield, Salem, Springfield, and Worcester; as well as the Massachusetts Export Center and Government Sales Center.

Murphy said Massachusetts’ collaborative spirit is central to its economic success. “I’m a Massachusetts native, and I believe our state’s world-class universities and culture of innovation create an unmatched environment for business growth. Our entrepreneurs and businesses are resilient, inventive, and ready to complete globally, and the MSBDC’s mission is to make sure they have the resources and guidance to do exactly that.”

Daily News

WESTFIELD — Westfield State University has been recognized as one of Massachusetts’ premier women-led businesses. The university earned a spot on the 2025 Top 100 Women-led Businesses list presented annually by the Women’s Edge and the Boston Globe. The winners were honored at an awards ceremony and celebratory breakfast event held on Oct. 24.

“We are honored to be chosen and be in the company of so many extraordinary business leaders in the Commonwealth,” said Linda Thompson, now in her fifth year as president of Westfield State University. “Our university is committed to providing a high-quality and affordable education, an effort that has generated a solid economic impact for students and workers in our region for decades. Our sustained influence helps shape the educational, financial, cultural, and economic prosperity of our local communities.”

The list, which features both for-profit and nonprofit organizations, was created by the Women’s Edge and published in the Boston Globe. Key factors in the evaluation of businesses included workplace and management diversity, board makeup, and innovative projects, alongside revenue or operating budget. The full list of honorees is available at www.bostonglobe.com/magazine.

Daily News

CHICOPEE — As the federal government shutdown continues with no end in sight, millions of Americans are days away from losing access to the federal Supplemental Nutrition Assistance Program (SNAP). Without immediate federal action, November benefits will not be issued until the government reopens, leaving millions without funds to buy food.

The Food Bank of Western Massachusetts noted that the U.S. Department of Agriculture (USDA), which administers SNAP, has an existing contingency fund that can be used to issue next month’s benefits. “Yet the Trump administration has chosen not to release these funds. If that decision stands, SNAP benefits will not be distributed at the beginning of November.”

Food Bank Executive Director Andrew Morehouse noted that “this will be a devastating blow, not only to families who rely on SNAP, but to the grocers, farmers, and local economies that depend on this federal investment in local communities across the country. SNAP brings $35 million every month into Western Massachusetts. Losing this economic stimulus for even one month will ripple across every community. The USDA must release contingency funds immediately to ensure people can put food on their tables and local economies can grow.”

In Western Mass. alone, more than 191,000 people depend on SNAP to put food on the table. If benefits are halted, thousands will turn to the region’s food assistance network, including the Food Bank’s 199 member pantries, meal programs, and shelters, as well as its own 75 Mobile Food Bank and Brown Bag: Food for Elders sites.

Without SNAP benefits, the scale of demand for food assistance will be impossible to supply, Morehouse noted. “For every one meal we provide, SNAP provides nine. Food banks cannot replace SNAP.”

The Food Bank is activating its emergency response plan to increase food supply, ramp up direct distributions, and expand deliveries to member food pantries in the region. The Food Bank is also collaborating with other Massachusetts food banks and anti-hunger coalitions to urge Gov. Maura Healey and the state Legislature to allocate emergency funding through the Massachusetts Emergency Food Assistance Program and to consider using other state resources to cover November SNAP benefits if the federal government does not act.

“Massachusetts has a proud history of leading in moments of federal failure,” Morehouse said. “We call on our state leaders to step up once again to ensure that no child, elder, or working family goes hungry because Washington refused to do its job.”

The Food Bank encourages the public to help in several ways:

• Call your federal congressmen and senators, and thank them for pressuring the USDA to release SNAP contingency funds immediately;

• Donate to the Food Bank of Western Massachusetts or a local food pantry or meal site. Every contribution helps the Food Bank and its partners respond to this crisis. Donations to the Food Bank can be made online at foodbankwma.org or by mail;

• Join the 16th annual March for the Food Bank as a marcher or sponsor, with the largest fundraising goal in the event’s history of $650,000;

• Support local grocers and farmers, as buying locally strengthens the local economy; or

• Let people know where to find food assistance at foodbankwma.org, and follow the Food Bank on social media for updates.

Daily News

SPRINGFIELD — As Supplemental Nutrition Assistance Program (SNAP) benefits begin to evaporate, United Way of Pioneer Valley (UWPV) is poised to fill the gap. For families and individuals needing emergency food, United Way of Pioneer Valley has two community pantries available, serving Springfield and Holyoke.

Additionally, more than 27 United Way partner agencies are also providing access to food through UWPV micro-pantries. Nonprofits that need additional food resources to supplement programming to food-insecure clientele can contact UWPV to arrange for a delivery and/or pickup.

The UWPV Springfield Cupboard, located at 1441 Main St., Suite 137, Springfield, served more than 618 individuals on Tuesday — a 30% increase from any other Tuesday service.

“This demand is unprecedented, but we are ready,” said Megan Moynihan, CEO of UWPV. “We have been preparing for this moment for years, moving our United Way more toward a direct service model so we could more fully realize our mission to connect community resources to community needs. Our priority is to be of service to families and individuals through our region, but also to support and enhance the capacity of our region’s nonprofit network of service.”

United Way is actively responding and providing services. But it can’t happen without full community support. For those who would like to be part of the solution, there are many ways to provide assistance:

• Make a donation at uwpv.org to support the direct service and access to food;

• Volunteer in one of the United Way anchor service pantries in either Springfield or Holyoke (www.volunteer.uwpv.org); or

• Run a food drive of non-perishable food items. Call Lee Drewitz at (413) 693-0201 to coordinate.

Daily News

WEST SPRINGFIELD — During the first weekend of November, the New England Sheep and Wool Growers Assoc. and the Eastern States Exposition (ESE) will unite to host the Fiber Festival of New England. The event will take place at the Mallary Complex on Saturday, Nov. 1 from 9 a.m. to 5 p.m., and Sunday, Nov. 2 from 9 a.m. to 3 p.m.

This immersive event welcomes attendees into a world of wool and other fiber products. Craft demonstrations and live animal displays will line the aisles of the complex, ensuring that there is plenty to see, from sheep shearing demonstrations to an inside look at the production process to a vast array of items for purchase.

The Fiber Festival arrives at ESE just in time for the holiday shopping season. More than 150 vendors will showcase their products, including clothing, quilts, blankets, rugs, looms, spinning wheels, and more.

In addition, nearly 20 varieties of workshops will allow attendees to try their hand at felting, spinning, punch needling, crocheting, and rug hooking. The ESE Farmers Market and Wine Café and Storrowton Tavern will also be open during the event on both days.

Visit fiberfestival.org to learn more and purchase tickets. Admission is $9 for adults and free for children age 12 and under.

Daily News

NORTH ADAMS — MCLA announced that Jodie Ginsberg will deliver the Hardman Journalist in Residence Lecture, “Defending Journalism in an Age of Rage,” on Thursday, Nov. 13 at 7 p.m. in MCLA’s Feigenbaum Center for Science and Innovation atrium. The lecture is free and open to the public.

Ginsberg is CEO of the Committee to Protect Journalists (CPJ), a U.S.-based nonprofit organization that defends press freedom worldwide. A journalist by profession, Ginsberg joined CPJ in 2022 from Internews Europe, where she was CEO.

She began her career as a graduate trainee with Reuters, working as a commodities reporter before taking up a posting as a foreign correspondent in Johannesburg, South Africa, where she focused on the region’s financial sector. She subsequently worked as Reuters’ chief correspondent in Ireland, based in Dublin, and then bureau chief for the U.K. and Ireland. In that role, she managed coverage of the 2008 financial crisis, U.K. riots and 2010 general election, as well as overseeing the merger of the Thomson and Reuters U.K. newsrooms. In 2014, she was appointed chief executive of London-based freedom of expression group Index on Censorship, which she led until 2020.

An internationally respected campaigner on issues of media freedom and freedom of expression, Ginsberg is a regular speaker on journalist safety and issues involving access to information. From 2020 to 2022, she was chief executive of Internews Europe, a media development nonprofit, and she currently serves on the board of the Trust for the Bureau of Investigative Journalism and as a council member of IFEX, an international network for freedom of expression organizations. She earned her bachelor’s degree in English literature from the University of Cambridge and a postgraduate diploma in newspaper journalism from City, University of London.

“An American journalist with international experience, Jodie Ginsberg actively works to protect journalists around the world,” MCLA Professor and Communication and Intercultural Studies Department Chairperson Hannah Haynes said. “Her experience as a journalist and advocate for freedom of speech engages with some of the most polemical issues of our time, making her an ideal candidate for the Hardman Journalist in Residence. Responding to MCLA students’ interests, Ginsberg’s keynote lecture will cover global topics impacting journalists today. Her visit includes a student journalism workshop focusing on journalism ethics and careers in the field.”

Daily News

HOLYOKE — Holyoke Community College (HCC) is running a free, five-week hotel training program starting Nov. 5 for people interested in jump-starting a career in the hospitality industry.

The hands-on, in-person classes for hotel front desk workers and hotel room attendants will take place in HCC’s hotel training lab on the second floor of the HCC MGM Culinary Arts Institute on Race Street in downtown Holyoke.

The program runs on Wednesday and Thursday evenings, Nov. 5 through Dec. 11, from 5 to 8 p.m. Each of the 10 class sessions runs three hours for a total of 30 hours of class time. (There are no classes Thanksgiving week.)

The course will provide students with up-to-date knowledge of the hotel industry, hands-on experience for front desk and/or room attendant roles, workplace skills, résumé building, interviewing, job search assistance, and connections to local employers.

HCC’s hotel lab is set up like a hotel reception area with front desk and adjoining guest room and equipped with modern technology and software. The hotel lab gives students the ability to learn in a model hotel room and reception lobby, gain knowledge about key card access systems, and understand point-of-sale technology.

No high school diploma or GED/HiSET test is required for admission. Offered as part of HCC’s Business & Workforce Development division, the hotel training course is free to qualifying applicants.

For more information, email Paul Sheehan at [email protected], call (413) 552-2500, or fill out the inquiry form at hcc.edu/job-ready.

Daily News

SPRINGFIELD — Following the success of last year’s inaugural small business event, Lawyers for Civil Rights (LCR) and the Springfield Central Library announced the second annual BizGrow Springfield Conference on Thursday, Nov. 13 from noon to 3 p.m. This event will be hosted at the Springfield Central Library, 220 State St.

BizGrow Springfield will once again offer free legal assistance and business resources to small business owners and aspiring entrepreneurs — with an even greater lineup of volunteer attorneys, business advisors, and community partners.

At the 2025 BizGrow Springfield Conference, participants will meet one-on-one with volunteer attorneys for free legal advice on business issues; connect with local and state organizations that provide vital small business resources and support; and network with other small business owners and entrepreneurs across Western Mass.

Last year’s event brought together 150 small business owners, 14 resource organizations, and 50 volunteer attorneys. Even higher participation is anticipated for 2025, underscoring the community’s growing demand for accessible business support and legal guidance. This year, the legal clinic will also be co-sponsored by the Massachusetts Bar Assoc.

“The incredible turnout and energy from last year showed us just how vital BizGrow is for Springfield’s business community,” said Roz Freeman, senior entrepreneurship manager at LCR. “We’re thrilled to return for a second year and expand opportunities for entrepreneurs who are ready to grow, innovate, and thrive.”

Elizabeth McKinstry, programming and training librarian at the Springfield Central Library, added that “we’re so proud to continue this partnership with Lawyers for Civil Rights. This event brings critical, hands-on resources to our local entrepreneurs — resources that can make the difference between a business idea and a sustainable enterprise.”

Entrepreneurs and small business owners can register for the BizGrow Springfield Conference by clicking here.

“I am so glad I attended the BizGrow Conference. I did not anticipate the amount of relief I would feel leaving my appointment. Legal needs can be intimidating for small business owners, and the resources the BizGrow Conference provided left me feeling confident and heard,” said Robyn Lee Miller, owner of MorningBird Media. “I can’t thank them enough for reviewing and strengthening my client contract and statement of work. I recommend this conference to all my fellow entrepreneurs and business owners who are in the early stages of their journey.”

Daily News

SPRINGFIELD — Western New England University (WNE) has been awarded nearly $1.3 million in state funding through three major grants announced by the Massachusetts Technology Collaborative (MassTech) and the Massachusetts Life Sciences Center (MLSC).

These strategic investments will strengthen WNE’s leadership in workforce development, applied research, and industry partnerships in three rapidly advancing fields: biopharmaceutical technology, artificial intelligence (AI), and quantum hardware.

“These awards underscore WNE’s role as a vital innovation partner in the Commonwealth’s knowledge economy,” said Michael Alexander, interim president of Western New England University. “Our faculty and students are not just preparing for the future — they are helping build it. Through these state partnerships, WNE is advancing research that will shape the next generation of life sciences, AI, and quantum technology.”

The Massachusetts Life Sciences Center awarded $250,000 to support WNE’s master of science in biopharmaceutical technology program, led by principal investigator Bart Lipkens, professor in the College of Pharmacy and Health Sciences. The grant is part of a statewide $12.7 million investment to expand life sciences education and workforce training.

The funding will help WNE start this new graduate program that will prepare students for in-demand roles in Massachusetts’ growing biopharma sector, establish a biotechnology lab that will enable work in cell and gene therapy, and expand faculty research endeavors in this cutting-edge field.

WNE also received $500,000 from MassTech to advance its work in artificial intelligence and innovation. Led by principal investigator Hanieh Shabanian from the College of Arts and Sciences, this project is expected to position the university as a regional leader in applied AI research, experiential learning, and industry collaboration.

The initiative fosters partnerships with businesses working to integrate AI solutions across sectors including healthcare, advanced manufacturing, and financial services. In particular, the award to WNE will allow the researchers to develop a multi-sensor AI model for real-time defect detection and process optimization in metal additive manufacturing.

Finally, as part of a $3.8 million statewide investment in quantum innovation, WNE was awarded $500,440 to expand its role in quantum hardware development and commercialization. Led by principal investigator John Burke in the College of Engineering, WNE will collaborate with UMass Boston and industry partners to scale ‘lab-to-fab’ technologies, build workforce capacity, and advance testing and packaging infrastructure at its Center for Quantum Hardware Development.

The initiative will also launch the Quantum Jumpstart seed grant program, designed to help small businesses accelerate product development. The Center for Quantum Hardware Development at WNE comprises two laboratory facilities: one dedicated to testing superconducting hardware essential to today’s quantum computers operating at cryogenic temperatures as low as 30 mK, and the other, LEAP@WNE, focused on exploring how integrated photonics and optical systems can be leveraged for neutral atom quantum computing and quantum communication networks.

“These strategic investments from the Commonwealth reflect the confidence state partners and industry leaders have in WNE’s capacity to deliver real impact,” said Lisa Celovsky, interim provost and vice president for Academic Affairs. “From the lab to the classroom, our faculty are leading transformative projects that give students the skills and experiences needed to drive innovation.”

Daily News

NORTH BROOKFIELD — North Brookfield Savings Bank (NBSB) announced the start of its annual toy drive, running Nov. 1-29.

This year’s toy drive continues the bank’s commitment to bring holiday cheer to those in need. Donations of new, unwrapped toys will be collected at all branch locations, where every contribution will support local toy programs that make a difference in the lives of children within the community.

In addition to accepting toys, NBSB branch locations will also welcome monetary donations. The bank will match each dollar contributed and will donate an additional $1 for every toy collected, up to $250 per branch. The Ware branch will specifically concentrate on gathering monetary donations to support the Ware Police and Fire Department’s Christmas for Kids Program. The Belchertown branch will concentrate on gathering physical toy donations and gift cards.

“Our annual toy drive is a testament to the generosity and compassion of our community members and employees. As a local community bank, we are proud to help brighten the holidays for children within our community” said Audrey Shampine, Marketing manager at North Brookfield Savings Bank. “We are truly grateful for the ongoing support that allows us to spread happiness to local families during the Season of Giving.”

Donations will be accepted at these North Brookfield Savings Bank branches:

• North Brookfield Branch, 9 Gilbert St. (partnering with the North Brookfield Police Assoc. Toys for Joy program);

• East Brookfield Branch, 100 West Main St. (partnering with the East Brookfield Toys for Joy program);

• West Brookfield Branch, 128 West Main St. (partnering with the West Brookfield Police Assoc. Holiday Toy Program and the Warren Patrolmen’s Assoc.);

• Ware Branch, 40 Main St. (partnering with the Ware Police and Fire Department Christmas for Kids Program — only accepting monetary donations for 2025);

• Belchertown Branch, 4 Daniel Shays Highway (partnering with the Belchertown Firefighters Assoc. Adopt-a-Family Program — only accepting physical toy and gift card donations for 2025); and

• Three Rivers Branch, 2060 Main St. (partnering with the Palmer Lions Club Holiday Toy Program).

Daily News

CHICOPEE — Valley Opportunity Council (VOC) will host a free trunk or treat event for the community on Thursday, Oct. 30 from 4 to 6 p.m. in the parking lot of VOC’s Chicopee headquarters, 35 Mt. Carmel Ave. The event is open to the public and will feature decorated trunks with treats, games, and prizes.

Families are encouraged (though not required) to wear costumes and walk from trunk to trunk, which will all have a theme and be decorated, to collect treats. Each VOC program will have a trunk, and those in attendance can also vote for their favorite trunk. Families who attend can also receive information about VOC programs and services.

VOC’s annual trunk or treat event has become a popular community event, with 22 trunks and 250 individuals in attendance last year.

Daily News

WILLIAMSTOWN — Berkshire Money Management (BMM), a fixture in the Central and Southern Berkshires, will open a new office at 136 Water St. in Williamstown later this year to better serve clients and neighbors in the Northern Berkshires and Southern Vermont.

The move expands BMM’s physical presence across Berkshire County — with offices now in Dalton, Great Barrington, and Williamstown — so clients can meet with their advisors close to home, wherever they live. The Water Street location, just around the corner from Spring Street and the Williams College campus, brings the firm’s financial planning expertise to the heart of Williamstown’s business district.

Advisors will begin meeting clients in Williamstown by appointment later this year, with a grand opening planned for early 2026.

The building is owned by BMM co-founder and Chief Engagement Officer Stacey Carver, who purchased the property earlier this year, a personal investment that reflects both her and the firm’s long-term commitment to the region.

“The property is in great shape,” Carver said. “We’re making a few cosmetic updates, including new flooring and fresh furniture, but we’re nearly ready to welcome clients. We’re excited to become part of everyday life in Williamstown.”

Allen Harris, founder and CEO of Berkshire Money Management, said the new office represents the firm’s ongoing effort to stay close to the people it serves.

“BMM has always strived to meet people where they are — what are the challenges their family is facing? What goals can we help them reach?” Harris explained. “Investing in Williamstown lets us literally meet our clients and neighbors where they are, right in their own community.

“I see this less as a business expansion and more of a commitment,” he continued. “We’re committed to all of Berkshire County, from Sheffield to Clarksburg, and now our physical footprint will reflect that.”

The Williamstown office will be the home base of Financial Advisor Brendan Bullett, who joined BMM earlier this fall. Bullett was born and raised in North Adams and has nearly two decades of experience helping employees of Williams College, North Adams Regional Hospital, Berkshire Health Systems, and other local organizations make the transition from saving for retirement to retiring with confidence. He will be joined by a full-time office support specialist.

The BMM team isn’t waiting for a grand opening to become a part of the community. The firm recently joined the Williamstown Chamber of Commerce and is actively seeking ways to support local organizations and causes through sponsorships and community partnerships. Groups in the Northern Berkshires interested in sponsorship support can reach out to [email protected] for more information.

“We may not be officially open just yet, but we’re very happy to be here,” Carver said. “If you see us on Water Street or around town, I hope you’ll say hello.”

Daily News

Josh Levine

SPRINGFIELD — Shatz, Schwartz and Fentin, P.C., a multi-disciplinary law firm with offices in Springfield and Northampton, announced the addition of Josh Levine as of counsel, bringing extensive experience in commercial real estate, land use, and business licensing to the firm’s growing practice.

Levine joins Shatz, Schwartz & Fentin after a distinguished career spanning more than 17 years. His experience includes serving as product liability defense counsel at a boutique litigation firm in Washington, D.C., trial counsel at the U.S. Department of Justice Tax Division, and partner at Levine Law, where he focused on commercial transactions and land use.

In his role at Shatz, Schwartz & Fentin, Levine assists clients with all aspects of commercial real estate transactions, secured financing, land use and zoning, business licensing, and purchases and sales. He represents clients extensively before local boards throughout Western Mass. and across the state for liquor licensing matters.

Levine has been actively involved in his community, serving on the Longmeadow Select Board since 2021, currently as chair, and previously on the Longmeadow Planning Board from 2019 to 2021. He earned his juris doctorate with honors and a bachelor’s degree in English from George Washington University.

“I am thrilled to join a firm with such a strong reputation and collaborative culture,” Levine said. “I look forward to working with the talented team at Shatz, Schwartz & Fentin to help clients navigate complex commercial and land use matters.”

Daily News

PITTSFIELD — Downtown Pittsfield Inc. and St. Stephen’s Episcopal Church will host a free Kids’ Paint & Sip on Friday, Nov. 7 from 5 to 7 p.m. in the auditorium at St. Stephen’s Episcopal Church, 67 East St., Pittsfield.

This harvest-themed event is best suited for ages 5 to 12, although younger and older children are welcome. All materials, instruction, snacks, and juice will be provided. There will be a bonus wooden ornament craft as well.

Children are welcome to drop in anytime over the course of the event, and all children must be accompanied by an adult. The auditorium is on the second floor of the parish house, and the entrance is on Allen Street.

For more information, visit downtownpittsfield.com or call Downtown Pittsfield Inc. at (413) 443-6501.

Daily News

WILBRAHAM — Spectrum will host a digital education and smart devices workshop in collaboration with the Wilbraham Senior Center on Tuesday, Oct. 28 to provide seniors in Wilbraham with helpful tips for maximizing the WiFi experience in their home, staying safe and efficient online, and accessing additional resources available for digital learning.

During the workshop, seniors will build digital skills and learn to protect their identity and information online; use apps to access transportation, medical information, and food; and better connect online with family and friends. Attendees are asked to bring their own cell phone or tablet.

The training class will take from 1 to 3 p.m. at 250 Springfield St., Wilbraham.

“The importance of expanding access to essential broadband technologies, education, and training is profound in our increasingly digital world,” said Rahman Khan, group vice president, Community Impact for Charter Communications, which operates the Spectrum brand of connectivity services. “By hosting workshops like this, we are partnering with valued nonprofits like the Wilbraham Senior Center to empower seniors with the digital skills necessary to navigate today’s connected environment.”

Participants include Cherie Spinks, legislative aide to state Rep. Angelo Puppolo; Nick Breault, Wilbraham town administrator; Nancy Clark, director of Government Affairs, at Charter Communications; and Brendan Cahill, director of Government & Community Strategy at Charter Communications.

Daily News

CHESHIRE — On Saturday, Nov. 8, Whitney’s Farm and Second Chance Composting will team up to offer a free community event for people of all ages to bring their pumpkins after Halloween to smash them. The event will be held from 11 a.m. to 3 p.m.

Community members must bring their own pumpkins, as they will not be provided. Pumpkins must be unpainted, unbleached, and have any non-organic materials removed. Once smashed, pumpkins will be made into compost by Second Chance Composting.

For more fun, Whitney’s Farm will be opening the Haunted Corn Maze and giant slide for the day. Donations will be accepted. By donating, patrons will automatically be entered to win a gift card for a free three-month subscription to Second Chance Composting’s residential community composting program or a $50 Whitney’s Farm gift card. Two winners will be chosen.

In the U.S., more than 1 billion pounds of pumpkins are put in landfills each year, creating pollution via methane gas, taking up dwindling landfill space, and destroying the potential for new growth if they were instead composted.

This is the fourth year that Second Chance Composting has held the event.

“We are excited to again be partnering with Whitney’s Farm to make our yearly event bigger, better, and more fun for our community,” owner John Pitroff said, “all while keeping more pumpkins out of the trash and putting them back into our soil.”

Daily News

MONSON — On Thursday, Nov. 6, Monson Savings Bank’s East Longmeadow branch will commemorate five years of serving the local community.

To mark the occasion, the branch will host anniversary celebrations during regular business hours, 8:30 a.m. to 6 p.m. Community members are invited to join the festivities, which will feature free refreshments and prize drawings at each location.

“We are incredibly proud of the East Longmeadow team and the strong relationships they’ve built over the past five years,” said Dan Moriarty, president and CEO of Monson Savings Bank. “This branch has become a true community hub, and we’re grateful to the residents and businesses of East Longmeadow for welcoming us.”

Bill Toth, East Longmeadow branch manager, added that “it’s been an honor to serve the East Longmeadow community. We’ve grown together, supported one another, and built lasting connections. We look forward to celebrating with our customers and neighbors who make this branch so special.”

Guests who attend the celebration at the East Longmeadow Branch, located at 61 North Main St., will enjoy complimentary refreshments while supplies last. Plus, visitors will have the chance to enter a drawing to win a gift card to one of these local businesses: TRE Olive, Tudor House Liquors, or East Village Tavern.

Daily News

NORTH ADAMS — Massachusetts College of Liberal Arts (MCLA) announced that Associate Professor of Psychology Sara Steele has been named Best Professor in the Berkshire Eagle’s Best of the Berkshires 2025 awards. The honor comes after a community voting campaign that saw just over 114,500 digital votes and more than 1,700 print ballots submitted across all categories.

The Best of the Berkshires awards celebrate excellence across numerous categories throughout Berkshire County, recognizing businesses, services, and individuals who make significant contributions to the region.

“It is such an honor to win an award like this, and it was an honor to even be nominated,” Steele said. “I really do care about my teaching and my students, so to win an award related to this is really exciting. MCLA is the place to teach and learn. I’ve worked at other schools, and it’s just not the same. The small class sizes here really let me do what I want to do in the classroom and allows me the opportunity to do demos or have deep discussions during class. The school is also set up well for student support. If you are struggling, there are lots of folks ready and willing to help.”

MCLA President James Birge added that “this recognition speaks to Professor Steele’s dedication to her students and her ability to make a lasting impact both in the classroom and throughout the community. We are incredibly proud to have her as part of our faculty.”

Mark Hayden, a 2024 MCLA graduate who majored in psychology and currently works as a researcher at the Austen Riggs Center in Stockbridge, shared his experience as one of Steele’s students.

“Beyond being a gifted teacher, Dr. Steele was an instrumental mentor in my decision to pursue a career in psychology and ultimately a doctorate,” Hayden said. “She cares deeply about her students, offering wise and thoughtful guidance with an unparalleled level of passion and positivity that are both reassuring and inspiring. Her encouragement and deep knowledge of the field have had, and continue to have, a lasting impact on me. I feel incredibly fortunate to have been one of her students.”

Daily News

Several weeks back, we opined that the ongoing search for a new courthouse site in Springfield has been much like the race to locate the Western Mass. casino more than a decade ago — an exercise packed with speculation, hope, and … more speculation.

Now that DCAMM (the state Division of Capital Asset Management and Maintenance) has released the list of proposed locations and developers, we’d have to say this search is like the casino hunt on steroids.

In all, 11 proposals have been submitted, covering a wide range of properties across downtown Springfield, many of them vacant or underutilized to one extent or another — everything from Steiger Park to the building that was home to the closed Mardi Gras strip club; from the Springfield Newspapers property to the current courthouse itself; from the former YMCA building on Chestnut Street to office properties on Main Street, Maple Street, and State Street.

It’s quite a list, and together these proposals tell the story of just how much real estate downtown falls into the categories of ‘non-performing’ and ‘underperforming.’

Indeed, the quest for a new courthouse offers an intriguing answer to the question — and in some cases it’s been asked for years, if not decades — ‘what to do with…?’ Examples include:

• Steiger Park. Created after the demolition of the Steiger’s department store on Main Street, it was then called by some ‘a little park for a little while.’ That was nearly 30 years ago. Meanwhile, the park has become a popular gathering spot, home to a farmers’ market and at least one art exhibit. Many would like to see it stay a park.

• The Republican building. Built during a much different time for newspapers and for a staff exponentially larger than the one now working there, the property has been the subject of considerable speculation in recent years and was a big part of one of the proposed Springfield casino plans. In a few signs of the times, a considerable portion of the property is now being leased out to a cannabis dispensary;

• The Liberty Arts Building (125 Liberty St.). Built in the mid-’60s as part of comprehensive urban renewal in the North End (as was the Republican building), this property has certainly seen better days and now has a relatively high vacancy rate. It would be combined with another parcel to create the requisite space for a new courthouse.

• The Mardi Gras building (91 Taylor St.). The strip club has been closed for years, and the building that housed it has been mostly vacant. Housing has been proposed as a new use, but this would be an expensive retrofit.

• The existing courthouse site. It has long been considered a second development opportunity if and when a new courthouse is built elsewhere. It has some advantages as home to the new courthouse, but a temporary facility would have to be found while a new facility is being built, and that might prove problematic. The theater section of the former Eastfield Mall had been suggested for that role before it was torn down.

We can continue this exercise with the other properties on the list, including the former YMCA, the office building at 55 State St., and two mostly vacant office and medical buildings on Maple Street.

Unfortunately, the courthouse project will only solve one of these problems. It will be up to the city and the development community to solve the others.

Meanwhile, Springfield Mayor Domenic Sarno is calling for a courthouse project that will be ‘game-changing.’ We interpret that to mean something that will do more than solve one of the above-listed problems, a project that could help transform a part of the downtown.

It remains to be seen if any of the projects actually fit that description. So let the speculation begin. Actually, it began a long time ago, so … let it continue.

Daily News

WILBRAHAM — The Boston Business Journal has named Pioneer Valley Financial Group an honoree in its annual 2025 Corporate Citizenship Awards, recognizing the region’s top corporate charitable contributors. This prestigious honor highlights companies that demonstrate an outstanding commitment to giving back through both financial support and community involvement.

As one of Massachusetts’ most charitable companies in 2025, PV Financial Group earned recognition for contributing $100,000 or more to local nonprofits and charitable causes in 2024. These contributions reflect not just corporate giving, but also the generosity of the company’s charitable foundation and the hands-on involvement of its employees through volunteerism and in-kind support.

The Boston Business Journal annually publishes its Corporate Citizenship list to spotlight organizations that prioritize community impact and exemplify corporate responsibility.

“We believe in helping our clients and community live better,” PV Financial Group stated. “As a team, we are driven to offer excellent client experience, thoughtful financial plans, and caring advice. Our legacy is the people and the lives that we have touched.”

Daily News

WARE — Country Bank, a full-service financial institution serving Central and Western Mass., announced its recent donation of $250 Visa gift cards to 44 local schools, totaling $11,000. These schools have been long-standing partners in the bank’s financial literacy initiatives, and this contribution aims to support teachers and students as they head into the new academic year.

“At Country Bank, we remain passionate about helping students build confidence in managing their money and their future,” said Jodie Gerulaitis, first vice president of Community Relations. “Through our Money School program and partnerships with local schools, we’re proud to provide financial education that inspires lifelong learning and empowers the next generation to make informed financial choices.”

As part of its continued commitment to financial literacy, Country Bank’s Money School program offers engaging, age-appropriate lessons and resources to help students learn the fundamentals of money management, budgeting, and saving. From classroom sessions to interactive fairs, the program provides real-world financial experiences that make learning fun and practical.

Students and families are encouraged to visit any Country Bank location to learn more about Money School and how to get involved. The program’s goal is simple: to help young people develop the knowledge and confidence to make smart financial decisions throughout their lives.

Business Talk Podcast Special Coverage

 

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 245: October 27, 2025

George O’Brien talks with Aaron Vega, President and CEO, Western Massachusetts Economic Development Council: The EDC’s Next Phase

Aaron Vega calls it the next logical progression in a career that has taken him from freelance film editing to directing the Office of Planning & Economic Development in Holyoke. He was referring to the role of president and CEO of the Western Massachusetts Economic Development Council after prevailing in a nationwide search that attracted more than 100 candidates; he will assume that role in January. On the next episode of BusinessTalk, Aaron discusses his plans and goals with BusinessWest Contributing Writer George O’Brien. Among other things, he wants the region to do a better job of telling its story, grow the inventory of shovel-ready land for developers, create a blueprint for population growth, and make the EDC even more of a “convener and connector.” It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest on both audio and video platforms and sponsored by Greenfield Cooperative Bank.

Sponsored by:

Also Available On

Daily News

SPRINGFIELD — Representatives from Tech Foundry, a Springfield-based workforce development organization, and Comcast were joined by Springfield Mayor Dominic Sarno and City Councilor Jose Delgado on Oct. 23 to celebrate a new initiative aimed at expanding internet adoption and digital skills training for Greater Springfield residents.

Through this collaboration, Tech Foundry will sponsor six months of Comcast’s Internet Essentials service for the first 25 individuals who complete 12 digital literacy classes. Additionally, Comcast will donate laptops to the first 50 individuals who complete six digital literacy classes through Tech Foundry’s program.

“I commend Tech Foundry and Comcast for their proactive leadership in addressing barriers to broadband adoption,” Delgado said. “This partnership is a meaningful step toward a more connected, informed, and resilient Springfield.”

This initiative is made possible through Comcast’s Internet Essentials Partnership program, which enables community organizations to fund Internet Essentials (IE) service for qualifying households. Sponsored families receive all the benefits of IE: a high-speed internet connection at home, the option to purchase a low-cost computer, and access to free digital skills training online, in person, and in print.

“This collaboration between Tech Foundry and Comcast reflects the kind of community-focused leadership that uplifts Springfield,” Sarno said. “Providing resources like internet service and laptops to individuals working toward financial independence is not just a gift; it’s an investment in Springfield’s future.”

Tech Foundry offers free computer literacy and information technology certification programs to residents across the region.

“Comcast has been an incredibly generous and dedicated partner of Tech Foundry for many years, and their continued support has been instrumental in helping us expand our reach and deepen our impact,” Tech Foundry CEO Tricia Canavan said. “By supporting our most engaged students, Comcast is removing financial barriers to getting connected at home, so they can apply and grow their skills. This will also encourage more Springfield residents to enroll in our classes so they can fully participate in technology for work, training, healthcare, and more.”

Comcast’s support is part of Project UP, the company’s $1 billion initiative to connect people to the internet, create digital opportunity, and build a future of unlimited possibilities. This includes digital programs such as Internet Essentials, Lift Zones, and Digital Navigators.

“Comcast is proud of its longstanding commitment to Springfield and the relationships we’ve built with local organizations like Tech Foundry, which are opening doors to transformative career pathways,” said Carolyne Hannan, senior vice president of Comcast’s New England Region. “We recognize the critical role that the internet plays in achieving economic mobility and personal growth, which is why we’re investing in partnerships that empower residents to shape their own futures.”

Daily News

AMHERST — The Amherst Area Chamber of Commerce announced the return of the A+ Awards Dinner, created to honor leaders in the Amherst area who have made a positive impact through their dedication in education, business, and civic engagement. The 2025 A+ Awards Dinner is scheduled for Tuesday, Nov. 18 from 5 to 8 p.m. at the UMass Student Union Ballroom.

Presented by PeoplesBank, the A+ Awards Dinner recognizes contributions to the community across Amherst, Belchertown, Hadley, Leverett, Pelham, Shutesbury, and Sunderland, as well as the broader Pioneer Valley. Attendees have the opportunity to network with business leaders in the community and enjoy a meal catered by award-winning UMass Dining. Following dinner, the A+ Award honorees are celebrated with custom videos that share their story.

“PeoplesBank is honored to support the chamber’s efforts to highlight the remarkable individuals whose visionary leadership and passionate commitment have made a profound impact on our community,” said Matt Bannister, senior vice president of Corporate Responsibility and Sponsorships at PeoplesBank. “We stand with the chamber in celebrating these local heroes who inspire us all.”

The 2025 A+ Awards recipients include:

• Young Professional Award: Alyssa Petrides, owner of Nature & Nurture Preschool, recognized for her entrepreneurship in founding and operating an inclusive preschool;

• Community Service Award: Sarah Maroney, chair of the Belchertown Creative Economy Committee, recognized for her dedication to creating community engagement events and cultural projects in Belchertown;

• Leader in Sustainability Award: Weston Dripps, director of Sustainability at Amherst College, recognized for his leadership and development of campus and community sustainability programs;

• Chamber MVP Award: Robert Allingham, Marketing & Communications manager at the Amherst Business Improvement District, recognized for his creativity and commitment to the Amherst Area Chamber as an ambassador;

• Legacy Award: Clare Higgins, retired executive director of Community Action Pioneer Valley, recognized for her impact in the region throughout her 14 years of leadership; and

• Lifetime Achievement Award: Tullio Inglese, founder and principal architect of TIA Architects, recognized for his sustainable architectural projects and 50 years of mentorship to young architects.

“The A+ Awards Dinner is a signature event that highlights members of our community who deserve to be recognized for their efforts in making the Amherst area a vibrant, connected place to live and work,” said Jacob Robinson, executive director of the Amherst Area Chamber of Commerce. “We look forward to celebrating the outstanding achievements of our awardees and their meaningful impact on the area.”

Tickets to the A+ Awards Dinner are available now, and select sponsorship opportunities remain to recognize the 2025 A+ awardees. For tickets and more information, visit www.amherstarea.com/awards or email [email protected].

Daily News

Stacy Farber

HARTFORD, Conn. — Whittlesey announced that Partner Stacy Farber has been named to Forbes’ “America’s Top 200 CPAs” list for 2025. This prestigious list honors the nation’s most accomplished and trusted CPAs across various specializations and regions, recognizing those with exceptional expertise, leadership, and community service. Forbes’ editorial team selected honorees through a rigorous process involving independent nominations, direct outreach, and comprehensive editorial review.

Farber joined Whittlesey in 2025 as an assurance partner, bringing more than 25 years of experience in public accounting. She provides assurance and advisory services to closely held entities in manufacturing, construction, retail, franchising, and employee benefit plans. Her prior roles as CFO and controller for privately held businesses give her an understanding of clients’ financial and operational challenges.

Her professional excellence has earned her numerous accolades, including recognition as one of the Hartford Business Journal’s Top 25 Women in Business (2023) and the CTCPA Women Distinguished Service Award (2024). She is active in the Assoc. of International CPAs and the Connecticut Society of CPAs, where she serves as chair of the employee benefit plan committee and a member of the advisory council. She also previously served as treasurer and board member at Gifts of Love, reflecting her deep commitment to community service.

“Stacy exemplifies Whittlesey’s core values of technical excellence, integrity, and dedication to clients and community,” Managing Partner and CEO Drew Andrews said. “Her inclusion on Forbes’ list is a well-deserved recognition of her leadership and impact in the accounting profession.”

Daily News

Kathy Martin

LONGMEADOW — Glenmeadow Inc. announced that President and CEO Kathy Martin has been elected to a three-year term on the board of trustees of LeadingAge Massachusetts, an association dedicated to supporting the work of not-for-profit aging service providers. The appointment was made during LeadingAge Massachusetts’ 71st annual meeting of the membership and awards ceremony, held at College of the Holy Cross.

Martin’s election reflects her commitment to advancing the mission of not-for-profit aging service providers and her leadership in reframing perceptions of aging more broadly.

“Now more than ever, the role of nonprofit aging services is essential and deeply impactful,” she said. “LeadingAge Massachusetts stands as a steadfast champion for the diverse providers in our Commonwealth. I am honored to join the board and look forward to working together to elevate the lives of older adults throughout Massachusetts and beyond.”

Western Mass. is well-represented on the LeadingAge Massachusetts board. At the same ceremony, Margaret Mantoni, CEO of the Loomis Communities, was elected chair of the board, succeeding Walter Ramos, president and CEO of Rogerson Communities, who will continue to serve as immediate past chair.

Daily News

SPRINGFIELD — The state has released a list of 10 possible sites to replace the Roderick L. Ireland Courthouse in Springfield. The Division of Capital Asset Management and Maintenance will now review the proposals. The list of proposed developers and sites are:

• Greatland Realty Partners LLC, 1860 Main St.

• HYM Investment Group LLC, 50 State St.

• Iconic Real Estate Holdings LLC, 130 & 120 Maple St.

• Liberty Junction Team, 125 Liberty St.

• Park View South LLC, off Avocado Street

• Springfield 1550 LLC, 1550 Main St.

• Springfield Tower Square LLC, 275 Chestnut St.

• Springfield Tower Square LLC, 1515 Main St.

• State Street 55 LLC, 55 State St.

• USPB JV LLC, 413 Dwight St.

Daily News

WINDSOR, Conn. — The fifth annual Great Halloween Drive-Thru, located next to Brown’s Harvest Family Farm, 1911 Poquonock Ave., Windsor, Conn., will be open for its final weekend of the season, Oct. 24-26.

Visitors stay in their vehicles and drive through the farm along a journey of spooky holograms, special effects, sounds, and projections. The Great Halloween Drive-Thru is not scary. There are no live actors and no jump scares. The animated hologram shows, projections, and special effects throughout the park are ideal for families and children.

Spooky fun without the scare, the Great Halloween Drive-Thru is family-owned, created, and operated, and draws visitors from all over Massachusetts, Connecticut, Vermont, and New York. Tickets cost $30 per car (cash only), paid at the entrance.

“We’ve had a busy season. People have come from all over New England and New York to experience this family-friendly event. We’ve had families coming every night we’re open saying their kids love it so much, it’s all they talk about,” said creator Frank Campiti, who runs Campiti Ventures, also responsible for the annual Suffield Summer Fair and Fireworks.

“Parents are always looking for fun things to do with their kids, and this is an experience the whole family can enjoy together,” he added. “We have no live actors and no jump scares, so visitors can celebrate Halloween without the scary factor. This is the kind of event people of all ages enjoy.”

The Great Halloween Drive-Thru is sponsored by AMP Electrical Inc. and WMAS-94.7 FM. For information, visit thegreathalloweendrivethru.com or www.facebook.com/thegreathalloweendrivethru.

Daily News

EASTHAMPTON — bankESB announced it has been recognized as a Financial Services Industry Top Workplaces award winner and has received three additional Top Workplaces Culture Excellence Awards for fall 2025: Employee Appreciation, Employee Well-being, and Professional Development.

Presented by Energage, a leading provider of technology-based employee engagement tools, these awards celebrate organizations that excel in fostering exceptional workplace cultures based on employee feedback and engagement. Winners are chosen based solely on employee feedback gathered through an anonymous, third-party employee engagement survey, issued by Energage. More than 42,000 organizations across the country were invited to participate in the survey. Results are calculated by comparing the survey’s research-based statements, including 15 culture drivers proven to predict high performance against industry benchmarks.

“This recognition is a reflection of our commitment to our people,” said Matthew Sosik, president and CEO of bankESB. “We’re proud of the culture we have built together, one where appreciation, growth, and well-being are at the center of everything we do.”

The awards highlight organizations that demonstrate a genuine commitment to their employees’ success, health, and overall experience. bankESB’s achievement across all categories underscores its dedication to creating a workplace where employees feel valued, supported, and empowered to grow professionally.

“Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees,” Energage CEO Eric Rubino said. “That’s something to be proud of. In today’s market, leaders must ensure they’re allowing employees to have a voice and be heard. That’s paramount. Top Workplaces do this, and it pays dividends.”

Law

Strengthening the Workplace

By Kayla Snider, Esq.

 

Coldplaygate, from this past July, serves as a stark reminder that, in an era where the internet, social media, and memes reign supreme, businesses face heightened accountability and more scrutiny than ever.

Unfortunately, you don’t often hear about businesses doing right by their employees. Instead, employers typically make the news when things go wrong and the consequences become significant. And in this day and age, that could mean becoming the next big meme sweeping across the internet.

Between changing laws, evolving social norms, and rising employee expectations, businesses are under constant pressure to get things right. While having written policies and procedures on hand are important, what is more important is how employers practically handle and implement their policies and procedures. Does your employee handbook sit on the shelf and collect dust year after year? Or are you taking a proactive approach to employee relations that truly reveals the integrity of your organization?

Kayla Snider

Kayla Snider

“Does your employee handbook sit on the shelf and collect dust year after year? Or are you taking a proactive approach to employee relations that truly reveals the integrity of your organization?”

It is important to ensure that you handle processes effectively through the entire employee life cycle. This involves adequate training, robust investigations, and fair, business-based reasons for employee discipline.

 

Do Not Treat Training Like a Checkbox

It’s tempting for businesses to treat employee training like a one-and-done requirement, especially when it comes to harassment prevention or workplace ethics. But this line of thinking is dangerous. Training is almost always the first line of defense in preventing workplace misconduct. Moreover, being able to present evidence of proactive training in the workplace can bolster an employer’s defense if a business faces litigation.

Training isn’t just about legal compliance; it’s also about the culture of your business. It’s your first and best chance to set expectations, prevent problems, and show employees you take their rights and responsibilities seriously.

Training should not be limited to avoiding harassment claims. In today’s diverse workplaces, training on unconscious bias, workplace civility, and professional ethics can strengthen team cohesion, reduce conflict, and demonstrate your commitment not only to following the law, but also to being culturally aware and inclusive. Good training should be regular, interactive, and tailored to your workforce. Don’t just focus on what’s illegal — help your people understand what’s respectful, ethical, and expected in your business.

 

Investigations: Not Just a Legal Duty, But a Trust-building Opportunity

When something goes wrong, whether it’s a harassment complaint, bullying, or a policy violation, how an organization responds says a lot. Massachusetts courts have consistently emphasized the need for prompt and impartial workplace investigations when allegations of misconduct arise. But prompt and fair investigations aren’t just about protecting the business; they’re about protecting the people who show up to work for you and support your business day in and day out.

Whether you use an internal HR professional or an outside investigator, the process must be fair, objective, and well-documented. Above all, employees need to know their concerns will be taken seriously. If you address employee concerns promptly and fairly, then it is more likely that employees will feel confident in your reporting system. This helps ensure that employees bring issues to your attention — rather than suffering in silence until they cannot take it anymore and quit, then file a hostile work environment lawsuit in court.

 

Fair Discipline: the Overlooked Cornerstone of Integrity

Let’s talk about discipline. Now, I am sure you are all familiar with the ‘big stuff’ (the formal write-ups or terminations), but what I want to focus on, and what I think really matters, is consistency. Is everyone being treated the same way? If two employees break the same rule and only one is disciplined, that’s a lawsuit waiting to happen.

Businesses should have a clear process for addressing misconduct and should give employees a chance to respond. This isn’t just best practice; it helps demonstrate that the business operates with integrity. Discipline should also be consistent, proportional, and grounded in clearly established policies. This means that anyone who is responsible for disciplining employees should know your policies.

If your business has a policy of progressive discipline, then you should follow that progressive process and, if you are going to skip steps, make sure that you have a good reason to do so that is well-documented.

This leads me to my next point: documentation is also key. Document, document, document. Strong documentation is important not only to create a record for the organization, but also for the employee because they may have questions that are harder to answer if you do not have a record of what happened and why.

 

Bottom Line: Get These Three Things Right

At its core, a strong workplace culture is one that aligns with legal compliance. Training, investigations, and discipline are the three pillars of a responsive and responsible employment environment. And while training, investigations, and discipline sound like dry HR topics, they’re anything but. These practices are where the law meets workplace culture, and they say more about your business than any mission statement ever could.

When employers commit to doing these things right — not just to avoid lawsuits, but because it’s the right thing to do — they create stronger, safer workplaces for everyone.

 

Kayla Snider is an associate attorney with Skoler, Abbott & Presser, P.C., a Springfield-based law firm exclusively practicing labor and employment law for more than a half-century, focusing on litigation avoidance, employment litigation, and labor law and relations.

Law

Ghosts, Goblins, and Disclosure Laws

By Ryan K. O’Hara, Esq.

 

It’s 9:53 p.m. on Oct. 31. You’ve just shut off the porch lights after an evening of greeting trick-or-treaters. You’d have expected they’d be a bit more excited about the full-sized candy bars you have sprung for, but most kids seemed nervous to approach and quick to leave. One even mentioned he couldn’t believe you’d bought the old Carpenter place. What was that about? No matter — a successful first Halloween in the new neighborhood.

Bone-tired, you slump onto the couch with a sigh. What a week! Closing on a house and moving mid-week with kids and a cat in tow: now, that’s scary. But now, with the costumed hordes dispersed and your own little monsters comatose from the sugar-high crash, there’s nothing between you and some quality time alone with a good movie (and, of course, the leftover candy).

Why can’t you relax, then? Sure, there’s that nagging feeling of being watched you’ve had since you moved in. That’s just adjusting to a new place, though. So what if a lamp or two has turned itself on and off? Old homes have funky wiring. Granted, the rattling chains and heavy footsteps you’ve heard the first few nights have been … interesting, but surely, it’s just the house settling.

Ryan K. O’Hara

Ryan K. O’Hara

“Massachusetts law generally allocates these risks to the buyer. The rule of ‘caveat emptor,’ or ‘buyer beware,’ remains the driving principle in determining liability between buyers and sellers for undisclosed property issues.”

Having rationally dispelled childish thoughts of ghosts and goblins, you settle in to press play — just as a ghoulish apparition manifests, its pallid flesh inches from your face, its abyssal mouth moaning nine terrifying words: “what, the sellers didn’t tell you about the tenants?”

So, who’s to pay the Ghostbusters’ bill? As unlikely as this haunting scenario may seem, the Massachusetts Legislature has, in fact, enacted a statute to dispel any specter of doubt as to a seller’s potential liability for an undisclosed haunting. Under Massachusetts General Laws, Chapter 93, Section 114, “the fact or suspicion that real property may be or is psychologically impacted shall not be deemed a material fact required to be disclosed in a real estate transaction.”

As used in the statute, ‘psychologically impacted’ includes any suspicion “that the real property has been the site of an alleged parapsychological or supernatural phenomenon.” The statute prohibits any “cause of action … against a seller or lessor of real property or a real estate broker or salesman … for failure to disclose to a buyer or tenant that the real property is or was psychologically impacted.”

 

Ghost of a Chance

Though Massachusetts property buyers might not often confront this exact issue, unwelcome surprises with newly purchased real estate are unfortunately common. Disappointed purchasers facing unexpected (and often costly) problems with their property frequently ask who is legally responsible to fix the issue.

Massachusetts law generally allocates these risks to the buyer. The rule of ‘caveat emptor,’ or ‘buyer beware,’ remains the driving principle in determining liability between buyers and sellers for undisclosed property issues. Massachusetts common law puts the burden on prospective buyers to ask questions, seek inspection, and generally conduct whatever due diligence they desire before proceeding to purchase a property.

Sellers do not have an affirmative duty to disclose known or potential issues with property before selling, except in limited instances required by statute or regulation (such as the presence of lead or a septic system). And generally, sellers have no obligation to fix issues with a property that come up after closing (with notable exceptions such as the implied warranty of habitability for new homes sold by builder-vendors).

Of course, this does not mean sellers have carte blanche in selling a property with known issues. If asked a question about their property and choosing to answer, sellers must answer honestly. If a seller makes a representation of a material fact regarding the property that a buyer reasonably relies on in choosing to purchase, and that representation is false, the seller may be liable for negligent or intentional misrepresentation.

For example, if a seller is aware of a flooding issue, is asked about whether there is a history of flooding, and falsely states there is none, they may be liable for damages incurred to remedy future flooding. Sellers also cannot conceal issues and prevent prospective buyers from discovering them without exposing themselves to potential liability for doing so. And for sellers who are selling in the conduct of their trade or business (or for agents representing sellers), different obligations and liabilities could arise under the Massachusetts consumer protection law, Massachusetts General Laws Chapter 93A, if known issues are not disclosed.

Still, in the great majority of scenarios, the risk of undisclosed latent property issues lies with the buyer. Accordingly, it is incumbent on buyers to have appropriate caution in pursuing their purchases.

Buyers can take steps to minimize — but not eliminate — this risk. These include being clear on the inspections and due diligence to which they will be entitled, consulting with seasoned professionals (such as real estate agents, inspectors, and attorneys), ensuring material questions they have regarding the property are asked of sellers, and otherwise thoroughly investigating the property they are purchasing before entering binding agreements or proceeding to close.

 

Bottom Line

Every piece of real property is unique. So is every real estate transaction. If you are buying or selling real estate, or dealing with an issue post-closing, seek advice from trusted professionals to ensure your interests are protected. Otherwise, you may be in for a fright — no matter the time of year.

 

Attorney Ryan K. O’Hara is an associate in the Northampton Office of Bacon Wilson, P.C. He serves on the board of directors for the Hampden County Bar Assoc. and is a participating member of the Hampshire County Bar Assoc., and is licensed to practice law in the state of Massachusetts. The foregoing was presented for information purposes only, is not legal advice, and does not create an attorney-client relationship.

Daily News

WESTFIELD — Tighe & Bond, a Northeast leader in engineering, design, planning, and environmental consulting, announced it has acquired Geosphere Environmental Management Inc., a New Hampshire-based hydrogeology and environmental firm.

As a trusted groundwater advisor with service offerings in hydrogeology, geothermal, and environmental science, Geosphere’s client base includes public municipal, utility, and private sector clients. Aligned with Tighe & Bond’s mission, Geosphere strives to create an economically feasible and environmentally responsible built environment.

Following a successful history of collaborating on projects, the addition of Geosphere complements Tighe & Bond’s capabilities in its Water Business Line, which offers clients full-service engineering and environmental expertise to support their drinking water, stormwater, wastewater, geotechnical, dam, and ecological restoration projects.

Geosphere’s water supply development and groundwater discharge capabilities enable Tighe & Bond to even more comprehensively support its clients’ drinking water and wastewater needs. Geosphere’s geothermal and ground heat exchange expertise also align with Tighe & Bond’s whole asset approach to the built environment, adding to site utility and building mechanical system design capabilities for high-performance building projects. The Geosphere team will now be based out of Tighe & Bond’s Portsmouth, N.H. office.

“We are excited to welcome Geosphere to our team,” Tighe & Bond President and CEO Bob Belitz said. “Their team’s technical expertise adds depth to our water, building, and sustainability-related services, strengthening our ability to deliver comprehensive solutions to our clients in New Hampshire and across the Northeast. We look forward to building upon our longstanding relationship and shared commitment to help communities protect and maximize natural resources, improve resilience, and support public health, both today and for future generations.”

Daily News

HOLYOKE — With a commitment to expanding the possibility of home ownership for low- and moderate-income first-time homebuyers in the region, PeoplesBank announced an expansion of its mortgage offerings. Through a partnership with the Massachusetts Housing Partnership (MHP), the new mortgage options are designed to give first-time homebuyers with low and moderate incomes greater access to affordable financing, helping more Massachusetts residents achieve the goal of owning a home.

The new mortgage offerings include ONE Mortgage, a program that offers an affordable mortgage option with a lower monthly interest rate and no private mortgage insurance (PMI) requirement, designed for low- to moderate-income first-time homebuyers across Massachusetts; and ONE+, a mortgage program that offers the same lower monthly interest rate, no PMI requirement, as well as closing costs and down payment assistance. ONE+ is available to homebuyers currently living in 29 Massachusetts communities, including Chicopee, Holyoke, Springfield, and Westfield.

To qualify for the ONE Mortgage and ONE+ programs, applicants must be first-time buyers who complete an approved homebuyer class, meet income and asset limits, and make a minimum down payment. They must also meet credit score requirements and agree to live in the property as their primary residence.

“While Massachusetts is one of the best states to live in the U.S., for too many, it’s also home to one of the most daunting housing markets in the country,” said Amber Coughlin, senior vice president, Consumer Lending at PeoplesBank. “We are dedicated to helping our community members enter the housing market, and the ONE Mortgage and ONE+ programs can help prospective homebuyers achieve their dreams.”

Daily News

SPRINGFIELD — Follow My Steps Foundation announced its annual gala, Stepping Into 2026, will be held on Sunday, Dec. 14 at the Basketball Hall of Fame. This signature event will bring together community leaders, partners, supporters, and youth to celebrate the strides made over the past year and to rally support for future expansion of the foundation’s mentorship, career readiness, and financial literacy programs.

At the heart of this year’s gala is the introduction of an enhanced honors program: the Pioneers for Change Award. Designed to recognize exemplary changemakers whose actions resonate with Follow My Steps’ mission, this award will celebrate five individuals who have made a measurable impact while supporting the foundation in 2025.

Nominations for the Pioneers for Change Award are open through Oct. 31. Click here for the online nomination form. Eligibility requirements include demonstrated impact in youth-focused community initiatives aligned with the mission of Follow My Steps and demonstrated support of the foundation during 2025 (through partnership, engagement, or promotion).

An advisory board will review all nominations and recommend five finalists. Final approval of honorees will be made by the board of directors by Nov. 5.

Each honoree will have the opportunity to confer a $500 scholarship to be awarded live on stage to an ‘Explorer’ (a youth participant in foundation programs). Recipients may name the scholarship after themselves or choose another meaningful title. Follow My Steps will fully fund all five youth scholarships this year. Honorees are not expected to contribute, though they are welcome to do so if they wish. In future years, Follow My Steps will continue to fund scholarships annually; however, if an honoree chooses to keep their named scholarship active beyond this year, future funding would be provided by the honoree.

Guests at the Dec. 14 gala will enjoy a catered dinner, live entertainment, and uplifting stories about the youth served by the foundation. The evening is more than a celebration; it marks the launch of a community giving campaign, aiming to raise $10,000 in individual contributions that fuel mentorship, education, and empowerment initiatives throughout the year.

Early bird tickets (through Nov. 14) cost $55 for adults and $27.50 for children. General admission tickets (Nov. 15-30) cost $65 for adults and $32.50 for children. Final admission tickets (Dec. 1-14): cost $75 for adults and $37.50 for children. Click here to purchase tickets.

Businesses and community partners are also invited to join as sponsors of the Stepping Into 2026 Gala. Five tiered sponsorship levels — copper, bronze, silver, gold, and platinum — offer meaningful opportunities to align one’s brand with youth empowerment and community advancement. Each level includes a range of benefits such as brand visibility across digital and print channels, recognition during the event, logo placement, program ads, reserved tickets, and social media promotion.

Follow My Steps Foundation is dedicated to opposing socioeconomic inequities affecting youth in underresourced communities through mentorship, career skills development, and financial education. Its vision is resilient individuals and thriving neighborhoods, one step at a time.

Daily News

CHICOPEE — To celebrate Polish Heritage Month, Elms College will host a showing of The Peasants, a 2024 Polish film nominated in the Best International Feature Film category of the 96th Academy Awards, on Sunday, Oct. 26. The screening, free and open to the public, is scheduled for 2 p.m. in the Alumnae Library theater on the Elms campus.

The Peasants is inspired by Wladyslaw Reymont’s famed 1924 four-volume novel of the same name, which earned the Nobel Prize for Literature. Adapted by DK and Hugh Welchman into an animated film comprised of more than 40,000 oil paintings, the film has been described by reviewers as “awe-inspiring.”

The Peasants shows the life of Jagna, a young peasant girl in a small, rural village in Poland in the years before World War I. Determined to forge her own path in a community bound by tradition and patriarchy, she becomes entangled in a web of desire, gossip, and power struggles that ultimately lead to a tragic confrontation with the world around her.

The presentation is co-hosted by the Kosciuszko Foundation New England Chapter and sponsored by Polish National Credit Union.

Daily News

WESTFIELD — Advantage Truck Group (ATG) diesel technician Riley Sullivan has been named one of the 2025 NEXT Top Talent Award winners by the Next Generation in Trucking Assoc. This national recognition celebrates young diesel technicians and CDL drivers under age 30 who are setting a new standard for excellence, professionalism, and purpose in the trucking industry. Sullivan is one of 20 diesel technicians from across the country to be recognized with this award.

“Riley holds himself to the highest standards, consistently demonstrating professionalism and meticulous care in everything he does,” ATG Executive Vice President of Network Service Operations Christopher Pentedemos said. “Riley’s achievement reflects his commitment to learning and excellence and his dedication to our organization, customers, and industry.”

Sullivan joined ATG’s shop in Westfield in 2020, beginning his career as a diesel technician through the cooperative education program at Westfield Technical Academy. Today, he not only actively mentors and guides co-ops and apprentices, but has also completed more training hours than any other technician his age across all eight ATG locations.

Next Generation in Trucking Assoc. President and co-founder Lindsey Trent emphasized the broader importance of this initiative.

“So many young people are entering this industry with drive, discipline, and a desire to succeed,” Trent said. “The NEXT Top Talent Award allows us to not only highlight their individual achievements, but to elevate the industry-wide importance of building career pathways for Gen Z.”

Daily News

HOLYOKE — Holyoke Community College (HCC) will be running both daytime and evening editions of its popular, free line cook training program at the HCC MGM Culinary Arts Institute, beginning Oct. 27 and Nov. 5.

The six-week daytime program starts Monday, Oct. 27. Classes meet Mondays and Wednesdays, 9 a.m. to 1 p.m., and Tuesdays, Thursdays, and Fridays, 9 a.m. to 3 p.m.

The five-week evening program runs Nov. 5 through Dec. 11 on Wednesdays and Thursdays from 5 to 8 p.m.

“HCC tries to meet the needs of its students by offering multiple options for start days and times,” said Paul Sheehan, assistant project coordinator for Culinary Arts Programs. “Over the last few years, we have offered our free line cook training as separate day and evening programs to help students find the schedule that works best for them.”

The program is designed for those already in the restaurant industry who want to upgrade their skills as well as unemployed or underemployed individuals interested in starting new careers.

“We usually have a mix of young people entering the job market for the first time and people who are re-entering the job market, looking for a second career,” Sheehan said. “The course is perfect for anybody who’s looking for a job and has a passion for food and the dining industry.”

Participants will learn all the essential competencies they need to become successful line cooks: knife skills; how to prepare stocks, soups, sauces, desserts, poultry, fish, and meat; culinary math and measurements; moist and dry heat cooking methods; as well as workplace soft skills, such as building a résumé and searching for jobs.

Offered as part of HCC’s Business & Workforce Development division, the line cook course is free to qualifying applicants. All classes meet in person at the HCC MGM Culinary Arts Institute at 164 Race St., Holyoke. For more information or to fill out an inquiry form, visit hcc.edu/line-cook or call (413) 552-2500.

Daily News

SPRINGFIELD — On Friday, Oct. 24, Veritas Prep Charter Public School will host its annual Harvest Fest for students, families, and the broader Springfield community. The event will take place from 5 to 7 p.m. at 225 Carando Dr., Springfield.

The celebration brings the community together for a safe and festive Halloween event, featuring free trunk-or-treat, a haunted hallway created by student ambassadors, food trucks, music, a photo booth, glitter tattoos and face painting, and raffle baskets.

Veritas will also host community partners to offer valuable resources and programs for families, and to promote the health and well-being of students and the Springfield community. The Community Resource Fair will feature Dress for Success, Behavioral Health Network, Hope for Youth and Families, the Drama Studio, Tech Foundry, New North Citizens Council, and more.

Veritas anticipates nearly 500 people will attend Harvest Fest. The event, sponsored by champion sponsor PeoplesBank and also by Mercedes-Benz of Springfield and Bacon Wilson, P.C., is free and open to the public. Costumes are encouraged.

Daily News

SPRINGFIELD — Tickets are now on sale for the eighth annual Women of Impact awards gala, hosted by BusinessWest. The event will take place on Tuesday, Dec. 9 from 5:30 to 9 p.m. at Twin Hills Country Club in Longmeadow. Tickets cost $95 per person, and tables of 10 are available. Click here to purchase tickets.

The Women of Impact class of 2025 will be introduced in the Oct. 27 issue of BusinessWest. This year’s honorees are:

• Tara Brewster, vice president of Business Development and Director of Philanthropy at Greenfield Savings Bank;

• Ayanna Crawford, president of AC Consulting and Media Services;

• Tracy Friedenberg, executive director of Bacon Wilson, P.C.; Impact

• Rania Kfuri, vice president for Philanthropy, Sales, and Marketing at Glenmeadow;

• Chelsea Kline, executive director of Cancer Connection;

• Angelina Ramirez, CEO of Stavros Center for Independent Living;

• Amanda Sanderson, executive director of Resilience Center of Franklin County; and

• Sarah Rose Stack, lecturer of Public Relations at UMass Amherst.

The eighth annual Women of Impact program is presented by Country Bank and TommyCar Auto Group and sponsored by Bacon Wilson, P.C.

In 2018, BusinessWest created the Women of Impact to honor women in the region who are making an impact. There are so many different ways to create positive change in the world. The women honored through this program have been successful, inspiring, and, most importantly, impactful.

For more information, call Natasha Mercado-Santana, Marketing and Events Manager, at (413) 781-8600, ext. 100, or email [email protected].

Daily News

HARTFORD, Conn. — Whittlesey, one of New England’s leading accounting firms, has earned ClearlyRated’s 2025 Best of Accounting award for service excellence. The award is based entirely on client feedback and recognizes firms that consistently deliver exceptional client experience. ClearlyRated’s program provides statistically valid and objective benchmarks for the accounting industry, highlighting which firms deliver the highest levels of client and employee satisfaction.

Whittlesey received a Net Promoter Score more than twice the industry’s average. On average, clients of Best of Accounting winners are 60% more likely to be satisfied than those who work with non-winning firms — a testament to Whittlesey’s commitment to trusted guidance and personalized service.

“Our clients are at the heart of everything we do,” said Drew Andrews, Whittlesey’s managing partner and CEO. “This recognition reflects the dedication of our entire team, who work every day to build strong relationships and deliver value well beyond the numbers. We are honored to be recognized for our ongoing commitment to service excellence.”

ClearlyRated CEO Baker Nanduru added that “I’m delighted to present the winners of the 2025 Best of Accounting award. These remarkable organizations have set themselves apart through their relentless pursuit of service excellence and extraordinary client experiences. They exemplify the highest standards of professionalism, and I’m privileged to shine a spotlight on their outstanding achievements. Congratulations on continuing to transform our industry.”