CHICOPEE — Granite City Electric Supply Co. has opened a new, 80,000-square-foot distribution center and relocated its Springfield retail counter service to 451 Meadow St., Chicopee. This distribution center will provide service to the Western Mass., Connecticut, and New York markets, and further enhance the company’s exclusive GCE Night Train Delivery Service.
“Our new, state-of-the-art facility incorporates leading-edge innovations in material management and leverages the latest advances in automation and LEAN practices. We have implemented best practices of class-leading enterprises from several industries to give us a highly efficient and scalable platform to best serve the current and evolving needs of our customers. This will allow us to continue to be at the forefront of our industry, and to solidify Granite City as the leading local provider of electrical supplies throughout New England,” said Adrian Grundy, chief operating officer at Granite City Electric. He also notes the capacity and operational efficiencies of the new facility will support expanded inventory levels to better serve all customer needs.
The new location is equipped with many innovations and customer-centric enhancements. The new indoor service bay allows customers to drive indoors, so that, for example, large pipe orders can now be loaded indoors, out of the elements. The enclosed storage facility prevents rust and damage to material traditionally stored outdoors. Innovative and automated picking lanes allow for faster, accurate order fulfillment to get product to customers more quickly. And the new Chicopee facility will offer greatly expanded wire inventory, including colors and pulling-head options.
The company will also deliver more to more customers, as the Chicopee location affords an expanded delivery footprint for the GCE Night Train Delivery Service, ensuring accurate and more efficient order fulfillment. The service allows customers to avoid waiting at the counter or wasting time in traffic to pick up electrical supplies.