People on the Move
Alissa Fuller
Florence Bank announced it recently presented its 2025 Community Support Award to Alissa Fuller, a Compliance and Community Reinvestment Act (CRA) officer since 2022. The Community Support Award was established by the bank in 1997 as a means of formally recognizing team members who are active in the community and give their personal and professional time to local nonprofit organizations. Each year, the award recipient selects an organization of his or her choice, and the bank donates $500 to that organization on the recipient’s behalf. Fuller chose to support the Care Center in Holyoke because she applauds its mission. She supports many other nonprofits in the region with her time, serving on the advisory council for the Ronald McDonald House of Springfield and as a volunteer for the Amherst Survival Center, the Food Bank of Western Massachusetts, and Community Action Pioneer Valley, where she assists with tax preparation. Fuller has 25 years of banking experience and has served in other roles, including Loan Operations manager. She oversees Florence Bank’s overall compliance program and ensures adherence to federal and state regulations as well as the CRA regulation, which requires the bank to meet the credit needs within the communities it serves, particularly in low- and moderate-income neighborhoods. She has an associate degree in business administration from New England College of Business and Finance. In 2022, she obtained fair lending expert certification from Tuscan Club University.
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Julie Quink
Forbes has produced its inaugural America’s Best-in-State CPAs list, a compilation of the finest CPAs active in public practice. Those nominated were rated on a range of weighted criteria, including expertise, innovation, thought leadership, experience, and service to the community and to their profession. In the inaugural edition, there were 18 CPAs chosen in Massachusetts, with Julie Quink as one of those identified in the Western Mass. region. Quink is the managing principal of Burkhart Pizzanelli. She joined the firm in 2011 and has more than 34 years of experience in public accounting and three years of private corporate accounting experience. She is involved in the accounting and consulting aspects of the practice and manages engagements of various sizes and complexities. She also performs services related to forensic and fraud-related engagements. She is a member of the American Institute of Certified Public Accountants, the Massachusetts Society of Certified Public Accountants, and the Assoc. of Certified Fraud Examiners. She is licensed to practice in the Commonwealth of Massachusetts and is a certified fraud examiner. She earned her bachelor’s degree in accounting from Elms College. Quink serves as a member of the Baystate Health board of trustees, treasurer of the Quaboag Hills Chamber of Commerce, treasurer of Square One, chairperson of the school committee of Pathfinder Regional Vocational Technical High School, a member of the finance committee of the East Quabbin Land Trust, chairperson of the board of directors for Greater Springfield Senior Services Inc., treasurer of Hardwick Rescue & Emergency Squad Inc., and treasurer of the Estate Planning Council of Hampden County. She is an adjunct faculty member in the MBA accounting program at Elms College and also serves as a trustee of Monson Savings Bank.
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After five years of service, Roberta Wilmore has resigned from her role as executive director of Make-It Springfield. Wilmore joined Make-It as its first executive director in the spring of 2020, at the onset of the COVID-19 pandemic. She led the organization through an uncertain and challenging time and played a key role in overseeing the expansion to a new home on Bridge Street. To support the organization during this period of transition, the board has engaged Julien Abramson, an experienced organizational consultant, to provide interim support and assist Make-It in preparing for its next phase of leadership. Make-It Springfield is a community-focused art and creative center and collaborative maker space located at 286 Bridge St. in downtown Springfield. It is dedicated to providing a supportive environment that fosters creativity, innovation, and hands-on community collaboration.
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Katherine von Haefen
The Berkshire United Way (BUW) board of directors has appointed Katherine von Haefen, the organization’s director of Community Impact, as interim president and CEO. Von Haefen, who assumes this position following the departure of Tom Bernard, will retain her current responsibilities. The appointment is effective immediately and will continue to be interim while the board assesses the ongoing needs of the organization. von Haefen joined BUW as director of Community Impact in October 2021. In this role, she develops and leads region-wide convenings on topics including early childcare and early childhood education, food security, and more. She also leads BUW’s $1 million annual investment strategy for Berkshire nonprofits and played an integral role in developing the organization’s current strategic plan. She serves on the city of Pittsfield’s Preschool Partnership Leadership Committee, the Massachusetts Early Childhood Funder Collaborative steering committee, and the Berkshire Area Health Education Center board. von Haefen brings a wealth of relevant experience to the job and provides important continuity to the organization’s current efforts. She came to BUW following a 20-plus-year career at United Way of Greater Houston (UWGH), where she served as mission and strategy manager. She earned a bachelor’s degree from Ithaca College and a master’s in social work from the University of Houston.
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Judy Taylor
bankESB recently promoted Judy Taylor to commercial credit analyst officer, based at its 241 Northampton St., Easthampton office. Taylor has 14 years of banking experience. She joined bankESB in 2021 as a commercial credit analyst II and was promoted to commercial credit analyst III in 2024. Before joining the bank, she was a KPMG auditor, worked at State Street Bank as an accounting officer, and worked at Bank of America (formerly Fleet Bank) as a manager in the Financial Analysis and Reporting department. She was also employed for 20 years in various roles by the Holyoke Public Schools, with her most recent title being the district’s Communications director. In her new role, she will be underwriting bankESB’s most complex commercial loan requests, mentoring other analysts, and ensuring overall safety and soundness of the commercial portfolio. Taylor earned a bachelor’s degree in business management with a focus in accounting from Westfield State University and a master’s degree from Lesley University. She also holds a CPA license and attended the Massachusetts Bankers School of Commercial Lending, earning a certificate in credit analysis. She is a longtime volunteer for the Our Lady of the Valley weekend meals program and a member of the Southampton Cultural Council.
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Xiomara Albán DeLobato
Xiomara Albán DeLobato has been elected to the board of directors of New England Public Media (NEPM). As vice president and chief of staff for the Western Massachusetts Economic Development Council, Albán DeLobato is instrumental in facilitating the growth and development of the region’s economy, focusing on the industry sector and workforce development. She has held leadership roles at UMass Amherst, Elms College, Springfield College, and the University of New Hampshire, and has worked with the offices of Springfield Mayor Domenic Sarno and U.S. Rep. Richard Neal. In addition to her work with NEPM, Albán DeLobato will continue to serve on various boards and committees throughout Western Mass., including the UMass Amherst campus council, Girls Inc. of the Valley, Veritas Prep Charter School in Springfield, Hampden-Wilbraham Regional School District’s diversity, equity, and inclusion committee, and the Wilbraham Finance Committee. She is also a governor-appointed board member of the Massachusetts Convention Center Authority and board member of the Supplier Diversity Office. She holds a bachelor’s degree in international affairs and Spanish from the University of New Hampshire and a MBA from Elms College.
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Dr. Scott Lichtenberger
Baystate Health announced the appointment of Dr. Scott Lichtenberger as its new chief operating officer. He started in that role on July 14. As COO, Lichtenberger is responsible for overseeing health system operations across Baystate Health, with direct accountability for hospital operations, nursing leadership, quality, patient safety, and systemwide operational performance. He will partner closely with senior leaders to guide operational discipline, promote a strong culture of engagement, and ensure high-quality, financially sustainable care across the organization. Lichtenberger joins Baystate Health with more than 20 years of experience in healthcare leadership. Most recently, he served as a principal in EY-Parthenon’s healthcare practice, where he led enterprise-level integration and redesign initiatives for academic medical centers and large regional health systems. His work focused on developing scalable and sustainable operational models that improved care delivery, enhanced efficiency, and drove organizational growth. Previously, Lichtenberger held senior leadership roles at Centura Health, including chief transformation officer and president of the Physician Enterprise. He has also served as partner at McKinsey & Company and chief strategy officer at University of Colorado Health. He earned his doctor of medicine degree from Indiana University School of Medicine and completed his residency in internal medicine at the University of Colorado School of Medicine, followed by a fellowship in gastroenterology at Yale University. He also holds a bachelor’s degree in economics from Northwestern University.
