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ESB Hits $1B in Assets
EASTHAMPTON — Easthampton Savings Bank (ESB) staged its quarterly director’s meeting recently, at which Matthew Sosik, president and CEO of ESB, reported that the bank’s total assets surpassed $1 billion at the end of 2013. “This past year was just the latest in a long string of years with terrific financial performance for the bank, and reaching the mark of $1 billion in assets was truly historic for us,” said Sosik. Bozena Dabek, senior vice president and CFO, reported that the bank’s assets were up $34.8 million from a year ago, an increase of 3.6%. “Easthampton Savings Bank continues to be one of the most highly capitalized banks in the area, with a capital ratio of 12.6%,” she added. Dabek noted that total loans increased $45.2 million over the last quarter. Total loans now stand at $726.1 million. She also noted that the bank’s deposits grew 4%, or $32.3 million, for the year and were up $15.4 million for the quarter. Total deposits are now $828.3 million.

Homewatch Caregivers Opens New Office in Franklin County
GREENFIELD — Homewatch CareGivers of West Springfield has opened a new office in Greenfield at 278 Main St. The owners, Peter and Judy Yaffe, have been in business for 11 years. The need for expanded home-care options in the Upper Pioneer Valley and Franklin County fit their plan of moving up the I-91 corridor from their Northampton office. “We can provide high-quality home-care options and special programs for people who want to remain in their own homes in the Greater Greenfield area,” said Judy Yaffe. “We have been working to continue the growth of our business, and in 2014, the need for our services has been affirmed. It’s time to make our vision a reality.” Homewatch CareGivers’ mission and goals encompass the philosophy of improving the quality of life for elders and their families by supporting a warm and supportive environment in the client’s home.

AIC Adds New iPad Lab, Tutoring Room
SPRINGFIELD — Flatscreen televisions and iPads may be common entertainment devices, but at American International College, students will now be using them as learning tools. Thanks in part to a Title III Strengthening Institutions Grant, the AIC Center for Academic Success has a new iPad lab and state-of-the-art tutoring room. The college celebrated the completion of the new tutoring room and iPad lab at a ceremony on Feb. 12 in Shea Library. “The newly completed tutoring room morphed from an old storage/work room up in the library into a permanent, state-of-the-art tutoring room, equipped with a 60-inch TV screen/computer and upgraded wi-fi,” said Lesley LaMarche, director of the Tutoring Program at AIC. “This allows tutors/tutees to interactively access blackboard assignments and PowerPoints during a tutoring session.” LaMarche said the room also has GoToMeeting software installed so that non-traditional and commuter students can now attend a live tutoring session from their home or elsewhere off campus and still receive access to the same information as traditional on-campus students. Susan Petrucelli, director of Developmental Education for AIC’s Center for Academic Success, said the new technology can potentially reach every student in need of academic help, regardless of their location. The new lab, funded by the Title III Strengthening Institutions Grant, is officially called the iPad Learning Lab. The Center for Academic Success through Developmental Education is the first department on campus to incorporate iPads into learning. “In addition to using this facility to engage students in developmental education, we want the iPad Learning Lab to be a resource to support learning and provide opportunities to enhance instruction,” said Petrucelli. The lab has 18 iPads that are secured to workstations. In addition, there is an Apple TV with a flatscreen monitor in front of the workstation area. There are two mobile iPads available for instructors or staff members to lead their discussions, workshops, or other scheduled events. “Although the iPad is traditionally a mobile device, for our purposes through the Title III grant, we are using this facility to demonstrate to students and faculty that technology is an important tool to transform education,” Petrucelli said. “Apple is one of the principal leaders in educational technology. The majority of the educational software used by the Developmental Education Department and other content areas at American International College will be mainstreaming toward the Apple iPad format by fall 2014.” Through the variety of applications and courses available through the Apple Store, students can receive additional support in their courses. For example, an application called Popplet helps developmental writers brainstorm ideas and organize writing through movable charts and graphs. Another application called Animated Anatomy and Physiology has the ability to provide 3-D, narrated information sessions for the different systems in the body for health science majors. “The iPads are learning tools to motivate students,” said Petrucelli. “Most students use some form of technology every day. The iPad Learning Lab has the potential to improve skill building in reading, math, and writing. It also can increase a students’ academic self-efficacy and help support their metacognitive skill development. Whether students work individually in the learning lab to increase their understanding or use the iPads as part of their course instruction, we want the students to feel excited about learning. Having access to the iPad through the Center for Academic Success, AIC students have the opportunity to work with a resource that can support their learning and be successful in college.”

Berkshire Health Systems Recognized for Breast Care
PITTSFIELD — Berkshire Health Systems’ Comprehensive Breast Center has recently been recognized as a Certified Quality Breast Center in the National Quality Measures for Breast Centers Program. This honor represents a commitment to provide the highest level of quality breast healthcare to patients.
Measuring and comparing quality performance is essential in assessing patient care and allocating resources where improvement is desired. In today’s dynamic healthcare industry, breast centers are faced with providing quality care while simultaneously keeping costs under control. A center’s staff must not only be familiar with existing standards of care, but also be aware of new advances in technology. Berkshire Health System’s Comprehensive Breast Center combines imaging and diagnostic services with a full range of breast-health services provided by a team of expert specialists. With a focus on education and support, services include state-of-the-art technology for mammography, ultrasound, and bone-density tests, with results available to referring physicians within 24 hours.
At the time of a breast-cancer diagnosis, patients are linked to the Patient Navigation Program, which continues through all phases of care and follow-up. Education, support, and extensive resources are provided so that individuals are armed with the latest information to help make informed healthcare choices. Individual needs are assessed so that care is coordinated in a timely fashion, and barriers to care are addressed. This level of commitment and support can be an invaluable resource during a frightening time in a patient’s life. A weekly ‘breast conference’ brings together a multidisciplinary team of radiologists; pathologists; medical, surgical, and radiation oncologists; plastic surgeons; and other healthcare providers. At the conference, each case is thoroughly reviewed, and a plan of care is determined with input from physicians. The center has been designated as a Breast Imaging Center of Excellence by American College of Radiology’s (ACR) Commission on Quality and Safety.

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Paragus IT Sets Up Shop Temporarily in Springfield
SPRINGFIELD — The staff of Paragus IT is currently operating out of an office at Harrison Place in downtown Springfield while waiting for a new, state-of-the-art headquarters to be built in Hadley. “It’s great to be part of the vibrant business culture downtown,” said Paragus CEO Delcie Bean. “Many of our clients
and friends are here, and we’re always looking to connect and network with other area businesses.” Paragus brings a staff of more than 35 technicians and business professionals into the downtown economy, and takes on new hires every six to eight weeks.  For the past two years, the company was were named in Inc.’s annual ranking of the 5,000 fastest-growing businesses. With a 546% growth rate since 2008, Paragus is the second-fastest-growing outsourced IT firm in New England. After eight years at its Russell Street headquarters in Hadley, Paragus will be moving to a new commercial office building, also in Hadley, later this year. The new space is 8,000 square feet, nearly four times the size of the former location. Bean has indicated that, if things go well downtown, he may consider maintaining a permanent satellite office there.

North Brookfield Savings Bank Named a Preferred Lender by SBA
NORTH BROOKFIELD — North Brookfield Savings Bank (NBSB) has been awarded status as a Preferred Lender for the Small Business Administration (SBA), which can mean faster loan approval for customers.
“To be awarded the SBA’s Preferred Lender status is a privilege, and we are proud to recognize North Brookfield Savings Bank for their lending performance and reputation,” said Massachusetts SBA Director Robert Nelson. “We look forward to working more closely with them and their customers now and in the years ahead.” As a member of the SBA’s Preferred Lender Program, NBSB has the authority to issue an SBA-guaranteed loan without prior SBA review and approval. Membership in the program is given only to financial institutions that have a proven capability and commitment to small-business lending, and strict adherence to SBA guidelines. “The SBA Preferred Lending designation gives us the ability to streamline our commercial-loan process, which in turn will allow us to approve and close SBA loans more efficiently,” said Anthony Piermarini, senior vice president and senior commercial loan officer. “We are proud of our membership in the Preferred Lender Program. The NBSB Commercial Lending team has worked diligently to provide loans to businesses in our community, and achieving this status demonstrates our commitment to small-business lending and our business community.” Rick Egan, NBSB vice president and commercial loan officer, will serve as the bank’s SBA loan specialist.

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FieldEddy Launches New Operating System
EAST LONGMEADOW — FieldEddy Insurance recently launched its new computer operating system, Applied Epic. The change in systems has been a 10-month, hands-on training process instituted as a way to better serve clients and optimize the day-to-day operations, said Timm Marini, president of FieldEddy Insurance, adding that Applied Epic is the insurance industry’s fastest-growing agency-management system, chosen by agencies to enhance business for growth and to build stronger client relationships. “About three years of planning comes to an end with the launch of the new Epic software,” said Marini. “The two systems that were used prior were becoming more outmoded and couldn’t seem to keep up with the level of growth and productivity that the agency is seeing. We knew it was time to research and institute a new system that would be a better fit and one that would generate high-performance results. We are happy and confident that Epic is the best and right choice for us.” All 79 employees have been expected to participate in detailed training sessions in order to be well-prepared and knowledgeable about the interface prior to the launch. The system will allow agents to streamline workflows and operational tasks, manage policies in a consistent manner to minimize risk, reduce operating expenses, and drive sustainable growth and profitability. Along with these benefits, employees in all four offices will now be using the same computer program. Prior to this, there were two different programs being used, both of which will now not be used with the implementation of Applied Epic. “It has been a significant financial investment, and I can’t wait to see the results,” Marini said. “Our focus has always been the customer, and this new program will certainly provide exceptional customer service.”

Valley Vodka Experiences Eighth Year of Growth with Record Sales
HADLEY — Valley Vodka Inc., a Western Mass.-based company founded by Paul Kozub, has experienced its eighth consecutive year of sales growth with record sales in 2013. The company’s sales increased more than 10% from 2012, said Kozub, adding that Valley Vodka also realized a 60% increase in net income for that period as it took back full distribution of all of its products. Previously, United Liquors in Braintree had distributed V-One Vodka. Valley Vodka is the parent company of the V-One Vodka brand, which was launched in 2005 with an initial shipment of 1,000 cases. Kozub started Valley Vodka with a $6,000 inheritance from his Polish grandfather. He began this journey at age 28 after leaving a successful career with TD Bank, where he was vice president of Small Business Loans. In 2010, V-One Vodka won the prestigious Double Gold medal at the World Spirit Competition in San Francisco, beating out some 256 other vodkas and adding the vodka to a list of other international honors. V-One has also won four other medals at the World Spirit Competition since 2007 and was awarded a prestigious 95 points by Wine Enthusiast magazine.

DiGrigoli School of Cosmetology Honored
WEST SPRINGFIELD — Modern Salon has named the 2013 class of Excellence in Education honorees in its annual program recognizing leadership and best practices among cosmetology schools. DiGrigoli School of Cosmetology, based in West Springfield, was chosen to represent excellence in the categories of school culture (unique programs offered to enhance the cosmetology-school experience and to foster the personal development and growth of students) and community involvement (participation in local and regional philanthropic activities that elevate a school’s position as a positive, professional contributor to the community). Hundreds of entries were submitted from cosmetology schools across North America, in eight categories ranging from marketing to placement to school culture. Honorees were determined based on school size or number of locations, with one overall honoree from all applicants named for each category. Modern Salon Publisher Steve Reiss announced the honorees during the American Assoc. of Cosmetology Schools 2013 convention in Las Vegas. Paul DiGrigoli, owner and CEO of DiGrigoli School of Cosmetology, said, “I’m extremely proud of all of our instructors and students, who contributed toward us receiving these prestigious awards. We pride ourselves on having a culture of excellence for many reasons, but I believe that one of the most important of them is that our people not only get along, they look out for each other. We always share with our students how important it is to volunteer and to contribute to our community. They have done that so well within this past year. People often ask me what makes DiGrigoli different, and I always give the same answer: expectations. When our students’ learning ability and their expectations are consistent, it allows them to absorb information and to gain knowledge at the highest level.”

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FamilyFirst Merging with North Brookfield Savings
NORTH BROOKFIELD — North Brookfield Savings Bank (NBSB) in North Brookfield and FamilyFirst Bank (FFB) in Ware have entered into a definitive agreement to combine into a single mutual savings bank. The combined bank will operate under the name and charter of North Brookfield Savings Bank. The transaction is subject to the approval of the corporators of NBSB and the shareholders of FFB as well as the approval of the banks’ regulators. FamilyFirst Bank operates three banking centers in Ware, Three Rivers, and East Brookfield. “These branch locations complement the North Brookfield branch system very well,” said NBSB President and CEO Donna Boulanger. NBSB operates four banking centers in North Brookfield, West Brookfield, Palmer, and Belchertown. All existing FamilyFirst branches will continue to operate, as will all North Brookfield Savings Bank branches. “FamilyFirst has created a customer-first culture with a strong focus on community, making this a natural fit for North Brookfield Savings Bank,” said Boulanger. “We look forward to introducing NBSB’s products and services to FamilyFirst’s customers and to supporting the local communities.” NBSB, founded in 1854, is a mutual savings bank with more than $200 million in assets. NBSB has received the highest Five Star Superior Bank rating from Bauer Financial for 74 consecutive quarters. The combined bank will have in excess of $260 million in assets. “I look forward to working with NBSB to complete this transaction for the benefit of FamilyFirst customers and employees. NBSB has a history of being committed to providing superior products and services delivered with a true personal touch,” said FamilyFirst President and CEO Michael Audette. Both banks use the same core technology providers, so the integration of the banks should be an easy transition for FamilyFirst customers. The transaction is anticipated to close in the late first quarter or early second quarter of 2014.

HMC Welcomes Donation from Holyoke HealthCare
HOLYOKE — Holyoke Medical Center announced a recent donation from Holyoke HealthCare Center in the amount of $4,810. The donation was made possible by the generosity of the center, a member of National HealthCare (NHC) and its philanthropic arm, the Foundation for Geriatric Education (TFGE). The donation will help participants in a five-day ‘boot camp’ for people recently diagnosed with congestive heart failure (CHF) that will be offered through the multi-agency Cross Continuum Team consisting of Holyoke Medical Center, Holyoke HealthCare Center, the Care Center, the Holyoke Visiting Nurse Assoc., and Renaissance Manor. The funding will provide boot-camp participants with large-number bathroom scales to weigh themselves every day. “Monitoring weight is a very important part of the self-management process for patients with CHF,” said Cherelyn Roberts, Holyoke Medical Center manager for the State Action on Avoidable Rehospitalizations Program. “Any change in weight could signal the need for medical attention, so these scales are crucial and will help patients be a stronger partner in their care. The goal is to help people avoid unnecessary hospitalizations and stay at home, where they want to be.” Holyoke HealthCare Center Administrator Thomas Accomando explained that the funding provided by TFGE was raised locally through events such as car washes, bake sales, and tag sales held at Holyoke HealthCare Center, along with personal donations. “The teams here at Holyoke HealthCare Center and NHC are proud to assist in education-related projects for our community involving the care of our elders, thus continuing the philosophy of our founder, Dr. Carl Adams,” said Accomando. Funding was also provided to Holyoke Medical Center for the purchase of a Resusci Anne QCPR torso mannequin with wireless skill recorder and carrier, a special training IV arm for intravenous insertions into elderly patients with thinner skin, and video equipment for recording educational sessions provided to Cross Continuum Team partners.

Big Y Nets 126,000 Pounds of Food for Area Needy
SPRINGFIELD — In a chain-wide effort to help the hungry within their local communities, Big Y’s fourth annual Sack Hunger/Care to Share Program brought 15,741 bags of food to local charities. Sack Hunger bags are large, brown, reusable grocery bags filled with staple non-perishable food items for local food banks. Customers purchase a Sack Hunger bag of groceries for $10, and Big Y distributes the food to that region’s local food bank. In turn, the food banks distribute the filled sacks to area soup kitchens, food pantries, senior food programs, day-care centers, as well as many other member agencies. All of the donated sacks are distributed within the supermarket’s marketing area, so every donation stays within the local community. Since its inception four years ago, more than 55,000 bags have been donated to the area’s needy via the Sack Hunger Program. This year’s endeavor ran from Oct. 31 through Dec. 31. All five food banks within Big Y’s marketing area are participating in Sack Hunger. These food banks represent more than 2,100 member agencies throughout the region. They include the Food Bank of Western Massachusetts, the Greater Boston Food Bank, the Worcester County Food Bank, Foodshare of Greater Hartford, and the Connecticut Food Bank.

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Big Y Opens First Fuel and Convenience Location
SPRINGFIELD — Big Y Express Fuel and Convenience opened earlier this month at 320 Housatonic St. in Lee on Route 20, off exit 2 of the Massachusetts Turnpike. Big Y Express represents a new venture and a partnership between two long-established Western Mass. family-owned businesses, Big Y Foods Inc. and F.L. Roberts & Co. Big Y Express is open 24 hours a day, seven days a week. It is also just several hundred feet away from Big Y’s World Class Market in Lee. The inaugural 2,000-square-foot Lee location is the result of an alliance that incorporates what Big Y officials are calling “new and unique retail design and merchandising trends.” It features the traditional F.L. Roberts product mix along with many Big Y proprietary private-brand products including grocery, snacks, and freshly made, ready-to-eat offerings such as sandwiches, hot dogs, fountain soda, freshly brewed coffee, pastries, and fresh fruit. In addition, F.L. Roberts Rewards Plus loyalty cards along with Big Y Silver Savings Club cards can be used for more discounts at the pump and on items inside the store. And Big Y’s Express Rewards silver and gold coins can be redeemed for cents off per gallon at the pump. There are eight pump positions, with regular, unleaded, premium, and diesel fuels supplied by F.L. Roberts, which is the operating partner and responsible for the 10 Big Y Express employees. Many supermarket chains throughout the country own and operate gas and convenience stores in addition to supermarket formats. Coborns in Minnesota, Giant Eagle in Pittsburgh, and KVAT in Kentucky, Virginia, and Tennessee all operate both formats, as does Stop & Shop locally. With its alliance with F.L. Roberts, Big Y combines the expertise of the largest independent petroleum marketer in Western Mass. with the largest independently owned and operated supermarket chain in New England. According to Big Y President and COO Charles D’Amour, “we get the best of both worlds with our Big Y Express partnership. On the one hand, we are learning about gas stations and convenience stores. On the other, we are providing our expertise in food coupled with our strong private brand to enhance the experience for our customers.” Steve Roberts, F.L. Roberts’s president, expressed the same enthusiasm for this partnership. “Two well-established companies have combined their expertise to help each other grow to better service our customers and communities.” Headquartered in Springfield, Big Y boasts 61 locations throughout Connecticut and Massachusetts and more than 10,000 employees. The fourth-generation, family-owned F.L. Roberts was founded in 1920 by Frank Roberts as an automotive-parts and tire business in the South End of Springfield. Today, the company has expanded to include other automotive specialties at nearly 60 sites with 500 employees in Massachusetts and Connecticut. The company’s network of automotive-service companies includes 26 convenience stores, 20 car washes, nine Jiffy Lubes, two truck-fueling centers, and the Whately Diner.

AIC Ranks High in Teacher Education
SPRINGFIELD — American International College has been ranked sixth among colleges in Massachusetts for providing teacher education. The rankings were published recently by the College Database, a not-for-profit organization that provides free information about education options both nationally and locally to students, parents, and other interested parties. According to the College Database list, with nearly 500 education graduates last year, AIC ranked higher in teacher education than any other Western Mass. college. “The ranking acknowledges our hard work and commitment to preparing highly effective classroom teachers, reading specialists, and school leaders,” said Esta Sobey, associate dean of Education at the college. AIC offers education programs in several areas, including early childhood, elementary, moderate disabilities, and 10 subjects on the middle/secondary level, leading to initial teacher licensure in those areas. There is also a new five-year program leading to a bachelor’s degree in an arts and science area with a minor in education after four years, and a master of Education degree with licensure after the fifth year. Sobey said the college’s education programs have expanded in recent years, not only on the AIC campus, but across the state. “We have grown to 12 sites across the Commonwealth, and in 2012-13, AIC prepared and endorsed 498 candidates for various initial and professional licenses,” she said. AIC Provost Dr. Todd Fritch said the ranking is further proof of the college’s commitment to education. “Our education programs strengthen the mission of the college by expanding opportunities for students to transform their lives and achieve personal and professional fulfillment through rewarding careers as education professionals,” he noted. “The programs offer students a mix of scholarship and practicality, as most of our professors are employed in the field, allowing them to offer a balance between theory and real-world application.” AIC external campus program sites include Buzzards Bay, East Bridgewater, Fall River/New Bedford, Greenfield, Lawrence, Marlborough, Medford, Pittsfield, Wakefield, Weymouth, and Worcester.

Senior Housing Project at Ludlow Mills Wins $300,000 Tax Credit
LUDLOW — The Westmass Area Development Corp. (Westmass) announced recently that the senior independent living project at Ludlow Mills has received an important state historic tax credit award of $300,000 from Massachusetts Secretary of State William Galvin. The award was critical to the project, allowing developer WinnDevelopment to move forward with financing its senior-living project at the mills. The senior-housing project will preserve historic mill building 10, in which 80 units of senior housing will be developed. The estimated total project cost is $24.5 million. Pending complete financing, Westmass is expected to convey Mill10 and the surrounding three acres to WinnDevelopment during the fourth quarter of 2014. Occupancy is expected to start about a year from now.

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HCC to Receive $20.3M to Renovate Campus Center
HOLYOKE — Holyoke Community College will receive more than $20 million over the next few years to renovate its Campus Center. Massachuetts Gov. Deval Patrick announced a plan earlier this month to spend $1.8 billion on capital-improvement projects throughout the state. HCC’s share will be $300,000 in the current fiscal year, FY 2014, and an additional $20 million over the next few years. “We are most appreciative of this commitment by the state,” said HCC President William Messner in a message to the HCC community, “as it will address a critical need and be a significant step in alleviating deferred maintenance issues on our campus.” The $300,000 will be used for planning, with the $20 million to be spent on renovations and improvements. The main priority for the Campus Center project is to waterproof the building, said Bill Fogarty, vice president of Administration and Finance. The Campus Center, or G building, was the last of the original campus buildings to be constructed after HCC moved to Homestead Avenue, opening in 1981. The third floor was renovated in 2009 and turned into a center for Electronic Media Arts. The building has long been plagued by leaks, and makeshift internal drainage systems constructed from aluminum, housing gutters, garden hoses, and buckets, are evident throughout the building. “There is a serious water-infiltration issue that needs to be addressed,” Fogarty said. “We have plastic bags over expensive equipment over there. It’s ridiculous.” Beyond the waterproofing, administrators are considering a number of different options for renovations, including possible expansion. One idea is to move the Campus Bookstore from the first floor to the second floor and the Student Activities Office from the Donahue Building to be closer to the Food Court, “so we can have some synergy and build more instructonal space on the first floor,” said Fogarty. Another option is to move the HCC Welcome Center, which houses Admissions and Student Account Services, from the second floor of the Frost Building to the Campus Center. Fogarty said he favors moving the Culinary Arts program from the Frost Building to the Campus Center to be closer to HCC’s food-service operation. Expanding kitchen space would allow HCC to offer an associate degree in Culinary Arts. Currently, HCC offers Culinary Arts as a one-year certificate program.

Monson Savings Bank Is SBA Lender of the Year
MONSON — Monson Savings Bank has been named the Western Mass. “7a Lender of the Year” by the Small Business Administration (SBA). Robert Nelson, SBA district director for Massachusetts, and Anne Hunt, SBA lead lending specialist, presented Steve Lowell, president of Monson Savings Bank, with the Lender of the Year Award at the bank’s Loan Center on Nov. 18. Monson Savings earned the award by closing on more of the SBA’s flagship small-business 7a loans in Western Mass. than any other bank during the SBA’s 2013 fiscal year. The bank made these loans to a wide variety of retail, professional, and consumer-service-oriented businesses in more than 10 different industries from transportation to construction; childcare to healthcare. “This is a very exciting award for us,” Lowell said, “because it goes to the heart of our brand promise to help small businesses prosper. These are the businesses that drive our local and regional economies, and it feels great to play a role in this economic activity.” Lowell accepted the award on behalf of the entire commercial-lending and loan-servicing departments at the bank, most of whom were present at the ceremony.  “It was great for the SBA officials to come to our offices to present the award because it’s so important to recognize the people who work so hard for and care so much about our business customers,” said Lowell.

Chick-fil-A to Open Restaurant in Chicopee
CHICOPEE — Chick-fil-A will open its first restaurant in Chicopee in early 2014. To be located at 501 Memorial Dr., the 4,976-square-foot restaurant is project to open in the first quarter of the year, and create roughly 80 new jobs. The restaurant will seat 135 people and offer wi-fi, a drive-thru, and an indoor play area. As it does at every grand opening, Chick-fil-A will celebrate its arrival in Chicopee by giving away a one-year supply of free Chick-fil-A meals (52 certificates) to the first 100 adults in line on opening day. Owner/operator Robert Hewes has been selected to operate the Chicopee restaurant.

MGM Springfield, Ludlow Announce Surrounding-community Agreement
LUDLOW — MGM Resorts International announced that it has finalized the first surrounding-community agreement for its MGM Springfield proposal with the town of Ludlow. Earlier this month, members of the town’s board of selectmen unanimously endorsed the agreement. Mike Mathis, MGM Resorts Vice President of Global Gaming Development, said that “the first agreement is an important one. It has energized us, and demonstrates that, with good communication and an open mind, there is a way forward for all parties involved. We thank the Ludlow town leaders for their hard work and cooperation leading up to today.” The agreement will pay Ludlow $50,000 upfront and a minimum of $100,000 annually based on a third-party impact analysis. Collaboratively, MGM and designated surrounding communities will work to select a third-party analyst. Additionally, the agreement includes a look-back period on the first- and fifth-year anniversaries so that the actual impacts can be measured and addressed. In addition to the mitigation dollars that have been agreed upon between Ludlow and MGM, the company will contribute, through state-tax payments, to certain funds set up by the Massachusetts gaming law. Surrounding communities can go through the Mass. Gaming Commission to draw upon these funds for additional unforeseen impacts. MGM has been working with officials from eight communities to better understand their questions and concerns around the MGM Springfield project. As a result of these meetings and communications, the MGM team hopes to come to similar agreements before its application is due on Dec. 31. MGM Springfield, an approximately $800 million resort, is proposed for 14.5 acres of land between Union and State streets, and between Columbus Avenue and Main Street. MGM is seeking the sole gaming license in Western Mass.

FSB Receives SBA Award for Lending Program
FLORENCE — Florence Savings Bank has received the 2013 Western Massachusetts SBA 504 Lender of the Year by Dollars Award from the U.S. Small Business Administration (SBA). The SBA 504 Loan Program is available to help startup and existing businesses with a wide range of activities, including working capital and to purchase, renovate, or construct real estate. The award was presented at a ceremony at the SBA offices in Boston in mid-November. We are very proud to have won this award,” said Joseph Traczynski, senior lending executive and senior vice president of FSB. “Our bank is committed to helping local business get access to the resources they need to grow and compete, and the SBA loan programs allow us to expand our lending to more businesses and help create jobs for our area.” Massachusetts small-business owners received 1,869 loans supporting $605 million from the SBA in fiscal year 2013 (Oct. 1, 2012 through Sept. 30, 2013), according to an announcement made by Massachusetts SBA Director Robert Nelson. More than 18,000 jobs were supported across the state, including 8,375 newly created jobs, as a result of SBA’s lending activity. “We are very fortunate to have lending partners like Florence Bank that are so committed to the communities they serve and utilize the SBA programs to service the needs of their small-business customers. Congratulations to Florence Bank on this award,” Nelson said. Previously, Florence Savings Bank received an SBA award for the most loans to women-owned businesses in Massachusetts. Florence Savings Bank was founded in 1873 and has nine offices in Hampshire County, as well as loan offices in Greenfield and West Springfield. The bank currently employs 200 people.

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Rockville Financial, United Financial to Merge
WEST SPRINGFIELD — Rockville Financial Inc. and United Financial Bancorp announced recently that they have entered into a definitive merger agreement in a stock-for-stock transaction valued at $369 million, based on the closing price of Rockville Financial Inc. common stock on Nov. 14. The combination will create the largest community bank headquartered in the Hartford-Springfield market, with $4.8 billion in assets, more than 50 branches, and top-five deposit market share in each metropolitan statistical area. In the merger, United Financial Bancorp Inc. shareholders will receive 1.3472 shares of Rockville Financial Inc. common stock for each share of United Financial Bancorp Inc. common stock. Upon closing, Rockville Financial Inc. shareholders will own approximately 49% of stock in the combined company; United Financial Bancorp Inc. shareholders will own approximately 51%. The merger is expected to generate approximately $17.6 million in fully phased-in annual cost savings, or approximately 15% of the expected combined expense total. Additionally, the merger is expected to be approximately 30% accretive to the standalone 2015 earnings of both entities, excluding the impact of the potential revenue-enhancement opportunities. “We are very pleased to announce the combination of these two great community banks,” said William Crawford IV, president and CEO of Rockville Financial. “This merger is a significant step in our strategy to expand our footprint. Our complementary branch networks provide both greater market density and unique franchise scarcity value. The combined company will create a top-performing New England community bank that has the scale, product depth, and efficiency to compete effectively and deliver strong returns to our shareholders and an expanded product suite to our customers.” Added Richard Collins, United Financial Bancorp’s chairman, president, and CEO, “this transaction creates value for our shareholders, customers, and employees. We are uniting two strong community banks and creating a dominant player in the New England banking market with greater competitive strength, growth potential, and profitability. United Bank has a history of growth through mergers of equals dating back to our days as a cooperative bank. It is fitting that today we announce this merger of equals and celebrate the new United Bank.” The new company will be governed by a 20-person board of directors consisting of an equal number of Rockville and United directors. The leadership team of the combined company will be assembled from both organizations with Rockville’s Crawford serving as CEO, United’s J. Jeffrey Sullivan as president, and Rockville’s Eric Newell as chief financial officer. United Financial Bancorp’s Robert Stewart Jr. will serve as chairman of the board of directors, while Raymond Lefurge Jr. from Rockville will be appointed vice chairman. Other key executive positions will be drawn from the executive management teams of both organizations. Collins will retire and provide consulting services for one year. “I am excited to join Bill Crawford and the members of our combined management team to lead the combined company,” said Sullivan. “Individually we are each very good banks; together we have the critical mass to drive efficiency and growth, to take advantage of advancements in technology, and to deliver the best banking experience for our customers.” Upon closing, Rockville Bank will adopt the United name, and the holding company will be United Financial Bancorp Inc. Trading will continue on the NASDAQ Global Select Market under the symbol UBNK. The organization will be headquartered in Glastonbury, Conn. It will maintain regional offices in West Springfield and Worcester, as well as Enfield and South Windsor, Conn.

Boston Globe Names PeoplesBank a Top Place to Work
HOLYOKE — For the second year in a row and after an independent survey by WorkplaceDynamics, the Boston Globe has named PeoplesBank as one of Massachusetts’ best employers in its Top Places to Work magazine. “The companies on our Top Places to Work list foster productivity and innovation by investing in the happiness of their employees, which cannot solely be measured in dollars and cents,” said Boston Globe Business Editor Mark Pothier. The Boston Globe invited 1,746 companies to participate, more than 76,000 employee surveys were completed, and 125 were chosen as finalists. Douglas Bowen, president and CEO of PeoplesBank, credited his employees for the bank’s second Top Places to Work award, stating, “this award is really an affirmation from our associates. The Boston Globe named PeoplesBank a Top Place to Work, but their dedication makes it a great place to work.” PeoplesBank attributed its success in being named again this year to a high-performance culture that is focused on community service, environmental sustainability, and employee engagement. According to Janice Mazzallo, executive vice president of Human Resources at PeoplesBank, the bank has created a unique culture and set of values that focus on employee development, life-work balance, and community service. “In order for people to feel engaged, they need to feel as if the company cares about them. Our associates know that that we expect them to be effective and serve customers in a professional manner. They are also clear that we care about them, their families, and the community.” The Boston Globe also noted that, out of the 125 finalists, PeoplesBank was one of 11 that improved their scores the most over last year. The Top Places to Work magazine also highlighted the positive impact of the bank’s weekly farmers’ market. “We’re a local community bank, and for us to be supporting local agriculture, that’s just very important to us,” stated Susan Wilson, first vice president of Corporate Responsibility, in the article.

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NUVO Announces Third-quarter Results
SPRINGFIELD — NUVO Bank & Trust Co. recently announced net income of $2,268,000, or 96 cents per basic share and 95 cents per fully diluted share, for the nine months ended Sept. 30, 2013, compared to $514,000, or 28 cents per basic and fully diluted share for the nine months ended Sept. 30, 2012. Net income was $100,000, or 4 cents per basic share and 3 cents per fully diluted share for the three months ended Sept. 30, 2013, compared to $207,000, or 11 cents per basic and fully diluted share for the three months ended Sept. 30, 2012. The bank’s book value per share increased from $4.72 per share at Dec. 31, 2012 to $5.17 per share at Sept. 30, 2013. The $107,000 decrease in net income from $207,000 for the quarter ended Sept. 30, 2012 to $100,000 for the third quarter ended Sept. 30, 2013 primarily reflects the fact that the bank was fully taxable in the third quarter of 2013 with a tax provision of $67,000, while in the third quarter of 2012, the bank recognized a tax benefit of $53,000 when it was able to utilize a portion of its deferred tax benefit for federal tax purposes. Pre-tax income during the quarter ended Sept. 30, 2013 was $167,000, as compared to $154,000 for the quarter ended Sept. 30, 2012. In addition, non-interest expense increased to $885,000 from $742,000, primarily due to increased personnel expense relating to new hires since Sept. 30, 2012 to service the bank’s growth. The $1,754,000 increase in net income, from $514,000 for the nine months ended Sept. 30, 2012 to $2,268,000 for the nine months ended Sept. 30, 2013, primarily reflects the bank’s recognition of its full $2,084,000 deferred tax asset during the nine months ended Sept. 30, 2013 in view of its continuous quarterly profitability and its successful capital raise completed April 30, 2013. As a result, the net income-tax benefit for the nine months ended Sept. 30, 2013 was $1,869,000 compared to a net tax benefit of $101,000 for the nine months ended Sept. 30, 2012. Pre-tax income for the nine months ended Sept. 30, 2013 was $399,000, as compared to $413,000 for the nine months ended Sept. 30, 2012. In May 2012, the bank was paid off in full on one non-accrual loan including $87,000 of past-due interest, which is reflected in the pre-tax income for the nine months ended Sept. 30, 2012. The decrease in pre-tax income reflects an increase in non-interest expense to $2.7 million from $2.2 million, which was primarily due to an increase in personnel expense in the nine months ended Sept. 30, 2013 related to new hires, performance bonuses, and expenses related to its equity incentive plan. Total assets at Sept. 30, 2013 were $133.1 million, compared to $110.9 million at Dec. 31, 2012, which is an increase of $22.2 million (20%). Cash and cash equivalents increased $3.1 million (39.8%) to $10.8 million at Sept. 30, 2013, from $7.7 million at Dec. 31, 2012. Investment securities increased $2.2 million (50%) to $6.7 million at Sept. 30, 2013, from $4.5 million at Dec. 31, 2012. Total loans increased $14.9 million (15.4%) to $111.6 million at Sept. 30, 2013, from $96.7 million at Dec. 31, 2012. Deposits increased $14.2 million (14.3%) to $114.0 million at Sept. 30, 2013, from $99.8 million at Dec. 31, 2012. Total borrowings increased to $4.0 million at Sept. 30, 2013, from $2.0 million at Dec. 31, 2012. Stockholders’ equity increased $5.9 million (69.9%) to $14.5 million at Sept. 30, 2013, from $8.5 million at Dec. 31, 2012.

Big Y Completes Renovations at Two Stores
SPRINGFIELD — Big Y Foods Inc. announced the completion of renovations at two stores in Northern Berkshire County. Big Y recently invested more than $1.4 million in its stores at 45 Veterans Memorial Ave. in North Adams and at 1 Myrtle St. in Adams. Both stores have been serving their communities as Big Y supermarkets since 1984. This dual renovation effort began last September and included renovations in every department. In addition, in North Adams, customers have been enjoying the new pizza and sandwich shop along with many more meals to go, both hot and cold. There is a new café seating area along with a new organic section, expanded gluten-free foods, along with new areas in meat, seafood, delicatessen, fruits and vegetables, floral, dairy, olive bar, Stonewall Kitchen products, and in-store bakery, breads, and muffins. Lastly, new paint, fixtures, signage, aisle markers, and other equipment add to the new look of the market. The 27,786-square-foot Adams Big Y’s renovations include expanded deli, seafood, meat, bakery, and organic foods, along with extra space in produce to offer more fresh greens and organic items.

Skoler, Abbott & Presser Honored by Publication
SPRINGFIELD — Skoler, Abbott & Presser, P.C., a Springfield-based labor and employment law firm with offices in Worcester and Meriden, Conn., has been awarded a Tier 1 Metropolitan ranking in the 2014 Edition of U.S. News – Best Lawyers “Best Law Firms” in five areas of practice: arbitration, employment law (management), labor law (management), litigation (labor), and employment and mediation. “We are so honored to be a part of this prestigious list of firms,” said Ralph Abbott Jr., partner and attorney. “Best Lawyers is well-respected by the legal community as a valuable resource of best-in-class practices, and recognition in five areas is quite an achievement for us.” The U.S. News – Best Lawyers “Best Law Firms” rankings are derived from a rigorous evaluation process consisting of collected client and lawyer evaluations, a peer review from leading attorneys in the firm’s field, and a review of additional information provided by law firms. A firm’s eligibility for a ranking is contingent on having at least one lawyer listed in the 19th edition of the Best Lawyers in America list for that particular location and specialty, which recognizes the top 4% of practicing attorneys in the U.S.

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MassMutual Opens Phoenix Location
SPRINGFIELD — MassMutual Financial Group recently opened a 60,000-square-foot facility in Phoenix, Ariz., giving the company its first presence in the western part of the country. In a statement, the company said it plans to employ about 400 people at the Arizona location by 2014. The Phoenix location enables MassMutual to diversify its footprint, the statement said, “allowing for enhanced for enhanced service to all U.S. policy owners and customers while further mitigating operational risks.”

Hampshire Orthopedics Joins Cooley Dickinson Practice Associates
NORTHAMPTON — Hampshire Orthopedics and Sports Medicine, also known as Hamp Ortho and HOSM, joined Cooley Dickinson Practice Associates (CDPA) last month. Joining CDPA from Hamp Ortho are 39 employees, including four orthopedic surgeons, two physical medicine and rehabilitation physicians (physiatrists), two physical therapists, and an occupational hand therapist. As the oldest provider of orthopedic care in Hampshire County, Hamp Ortho has provided treatment of musculoskeletal problems — including management of spine disorders, primary and complex joint reconstruction, trauma, sports medicine, hand and arthritis care, and pain management — since 1952. The physicians of Hampshire Orthopedics are also on the consulting staff at the student health service department of the University of Massachusetts and have served as the orthopedic team physicians for many years. “One of the first priorities now that Hamp Ortho and CDPA are joined is to expand access and services to better meet the needs of patients who need orthopedic and rehabilitative care,” said Frank Dingler, executive director of CDPA. Dr. Jonathan Fallon, an orthopedic surgeon and sports medicine physician, added that “becoming part of CDPA will immediately allow the doctors at Hampshire Orthopedics and Sports Medicine to more effectively coordinate patient care and better communicate with primary-care providers.”

Money Magazine Touts Service at Citizens Bank
PROVIDENCE, R.I. — Money magazine recently selected Citizens Bank as one of nation’s best banks in its 2013 list of “The Best Banks in America.” Citizens Bank was recognized for its level of customer convenience available through its 24/7 customer contact center, its banking specialists available online via instant messaging, and its network of approximately 1,400 branches and 3,600 ATMs. The best-banks feature is in the November issue of Money. “Our customers typically choose to bank with us because of how easy it is to access their accounts at their local branch, through our 24/7 customer service center, at an ATM, online, or on their mobile phones,” said Brad Conner, vice chairman of Consumer Banking for RBS Citizens Financial Group. “We are committed to making banking simple, clear, and personal, and we are proud to be recognized by Money magazine as one of the best banks in America.” In addition to a “robust presence” defined by its many branches and ATMs, Money recognized Citizens Bank’s extended branch hours that include seven-day-a-week supermarket branches.b

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Berkshire Bank Ranked Among Most Charitable
PITTSFIELD — Berkshire Bank was recently named one of the state’s most charitable companies by the Boston Business Journal at its annual Corporate Citizenship Summit in Boston. Berkshire Bank ranked fourth for its employees’ volunteer efforts, with more than 22,000 hours of service, and ranked 36th for total cash giving, with more than $1.1 million donated in Massachusetts. Berkshire joined national and international companies honored at the event, including AT&T, IBM, Microsoft, New Balance, Verizon, and Walmart. The Top Charitable Contributor award recognized Berkshire Bank and Berkshire Bank Foundation’s employee volunteer program; its philanthropic investments in the community through its charitable grants, corporate giving , and in-kind donations; as well as as its Recycle, Reuse & Renew Technology Partnership Program.

Financial Partners Raises Funds for Open Pantry
AGAWAM — Financial Partners Inc. (FPI) in Agawam recently hosted its annual food drive to help raise money for Springfield Open Pantry. The 185 employees were able to raise $8,219. Each year, FPI employees come up with new and creative ways to raise money for Springfield Open Pantry. As a technology company that provides business support to farm credit associations from coast to coast, this year FPI stayed true to its agricultural ties by introducing ‘animal herds’ as a means of fund-raising. Employees donated money to have herds of stuffed animals placed on the desks of colleagues each morning. Along with ‘herding,’ employees also sponsored a variety of raffles, a bake sale, a pitch tournament, and even a ‘best beard’ contest.

MMWEC Earns A Ratings on Power Projects
LUDLOW — Three major credit-rating agencies have affirmed the A-level credit ratings of of Massachusetts Municipal Wholesale Electric Co. (MMWEC) power supply projects. The agencies — Fitch Ratings, Standard & Poors, and Moody’s Investors — cited the financial and competitive strength of MMWEC and its municipal utility project participants. MMWEC project ratings are all in the A category, reflecting a strong and stable financial profile for the nonprofit, joint action agency that provides services to the Commonwealth’s consumer-owned municipal electric utilities.

Gove Opens Solo Legal Practice
NORTHAMPTON — Attorney Michael Gove has announced the opening of his solo legal practice under the name Gove Law Office, providing services in corporate and business law, estate planning, real-estate matters, and special education law to clients throughout Western Mass. and Connecticut. A Western Mass. native, Gove has developed a diverse practice assisting businesses owners and families in planning for the future. Gove is a 2001 cum laude graduate of UMass Amherst, where he received a BA in political science. In 2004, he earned his JD from Boston College School of Law. He is admitted to the Massachusetts and Connecticut bars, and to the U.S. District Court in both states as well. He is a member of the American Bar Assoc., the Massachusetts Bar Assoc., the Hampden County Bar Assoc., the Hampshire County Bar Assoc., the Connecticut Bar Assoc., the Young Professional Society of Greater Springfield, and the Northampton Association of Young Professionals. In 2007, he was honored by BusinessWest as a member of the inaugural 40 Under Forty class, in part for his work with the Pioneer Valley Planning Commission. In 2007, Gov. Deval Patrick nominated him to serve as the Connecticut Valley representative on the Massachusetts Water Resources Authority, a position he held until 2012. He presently serves as a corporator of the Horace Smith Fund. Gove volunteers with the Hampshire County United Way and Cooley Dickinson Hospital, and previously served as president of the Advisory Board for Big Brothers Big Sisters of Hampshire County. In 2012, he was selected as a Massachusetts Rising Star by Super Lawyers, a professional achievement earned by no more than 2.5% of lawyers in Massachusetts.

Westfield Bank Rated Outstanding in CRA Exam
WESTFIELD — Westfield Bank, a wholly owned subsidiary of Westfield Financial Inc., received an outstanding rating as a large institution with total assets of $1.3 billion as of March 31, during the recent Community Reinvestment Act (CRA) exam conducted by the Office of the Comptroller of the Currency, the bank’s primary regulator. “The outstanding rating is the highest rating a bank can receive and represents the bank’s commitment to our communities in several performance areas, which includes lending, investments, and services,” said President and CEO James Hagan. The CRA is intended to encourage depository institutions to help meet the credit needs of the communities in which they operate, including low- and moderate-income neighborhoods. Some of the major factors that support the rating were the bank’s level of lending activity within its assessment area, the distribution of small loans to businesses and home-mortgage loans by income level of the borrower and geography, as well as community-development lending. The bank had an excellent level of qualified investments and donations totaling $7.4 million in the areas it serves during the timeframe and evaluation of the CRA exam, and exhibited excellent responsiveness to credit and community economic-development needs.

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Northeast IT Systems Expands to New Site
WEST SPRINGFIELD — Northeast IT Systems Inc. is celebrating its 10-year anniversary with a planned move to a larger space.
The business is relocating to 777 Riverdale St. in West Springfield to better serve clients. “We are currently in a 750-square-foot space with limited highway access,” said partner Joel Mollison. “Our new location offers more than 2500 square feet and easy parking, and we believe it is situated ideally at the crossroads for our customers from Worcester to the Berkshires, and Greenfield to Windsor, Conn.” Founded in 2003 by Joel Mollison, Northeast IT has grown significantly over the years, evolving by 2010 into a partnership with Brian Sullivan. Northeast IT aims to tailor technology solutions to specific client needs. Certified technicians manage technology and create unique solutions, alleviating stress while increasing productivity and return on investment. Learn more about Northeast IT Systems at www.northeastit.net.

Health New England Medicare Advantage Plan Ranks Highest in State
SPRINGFIELD — The National Commission for Quality Assurance’s (NCQA) Health Insurance Plan Rankings 2013-14 was released last month, highlighting NCQA’s rankings of the nation’s private, Medicaid, and Medicare health plans based on their combined HEDIS(r), CAHPS(r), and NCQA accreditation standards scores. Health New England (HNE) is the top-ranked Medicare Advantage HMO plan in Massachusetts and the 13th-ranked Medicare Advantage Plan in the U.S., based on the 2013-14 NCQA rankings. “HNE will continue to work hard on the measures that make up these rankings. HNE has a lot to be proud of, and these quality rankings are a testament to the high-quality care and service we provide our members,” said Peter Straley, HNE president and CEO. The Medicare annual enrollment period begins Oct. 15 and runs through Dec. 7. HNE expanded into certain areas of Berkshire County in 2013 and intends for the 2014 expansion to include all of Berkshire County.

Monson Savings Bank Wins Philanthropy Award for Post-tornado Work
MONSON — Monson Savings Bank recently won the Gold Community Champions Award in general philanthropy given by the New England Financial Marketing Assoc. (NEFMA). The award was specifically given for the bank’s community support following the tornadoes of June 1, 2011 and continuing through the recovery. Judging for the award was done by members of the PennJerDel Bank Marketing Assoc. in Pennsylvania, New Jersey, and Delaware. Community efforts by banks and credit unions across New England were considered. “This award belongs to the employees of Monson Savings,” said Steve Lowell, bank president. “When I accepted the award, I told the audience that, in times of need, it is easy to write a check, and we certainly did that, but what made the difference was our employees’ compassion and commitment to our customers and community. Our employees in every branch and division were involved in the recovery in so many ways, and they also served as sounding boards and sympathetic ears for customers for months after the tornadoes.” The award ceremony was held in Framingham on Sept. 26. Patti Mitchell, chair of the NEFMA awards committee, said that “the competition for these awards was strong, and the submissions were detailed and inspiring. The winners demonstrated exceptional work. We couldn’t be more proud of everyone involved.”

Wing Reaches Goal for Hospital Cleanliness
PALMER — Wing Memorial Hospital’s Environmental Services staff recently achieved its goal of being ranked in the 90th percentile in its patient satisfaction score related to cleanliness of the hospital environment. “We have been implementing and developing new techniques from the hospitality industry that continue to change the everyday patient experience in the hospital environment,” said Matthew Ashford, director of Environmental Services at Wing. “This is a huge accomplishment for the department; a team has been working very hard to hit this mark.” Wing Memorial uses the Hospital Consumer Assessment of Health Plans Survey (HCAHPS), a nationally standardized survey, to measure how patients perceive the care they receive at the hospital. HCAHPS includes a core set of questions that can be combined with a broader, customized set of hospital-specific items. “We have put specific emphasis on patient-centered care into their daily routine, focusing on making the patient room an extension of their home by spending quality time with every patient when we are in their room,” Ashford said. “We want our patients to know that the hospital environment is not only about décor and cleanliness, but also caring staff who are an active part of their healthcare team, and we are here to help.” Janice Kucewicz, Wing’s senior vice president, added that “being in the 90th percentile means we are amongst the best. We are incredibly proud of the Environmental Services Department and all of their efforts. They are a great example of the hard work taking place throughout all of Wing.”

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STCC, HCC Sign Articulation Agreement
SPRINGFIELD — Springfield Technical Community College (STCC) and Holyoke Community College (HCC) signed an articulation agreement Aug. 26 that will benefit students transferring from HCC’s medical billing certificate program to STCC’s medical coding and billing specialist associate degree program. Under the agreement, credits completed in HCC’s medical billing certificate program will transfer to STCC’s program, allowing students who may have initially decided to complete the certificate program to transfer seamlessly to a degree program. According to Leona Ittleman, dean of STCC’s School of Business and Information Technologies, both STCC and HCC have offered certificate programs in the medical billing and coding disciplines for nearly 30 years. However, Ittleman said the degree program at STCC was implemented nearly 10 years ago to address increasing national standards as well as local employer needs with more comprehensive knowledge of anatomy and physiology, human disease, and pharmacology, as well as computer technology. “This agreement allows both STCC and HCC to maximize limited resources while satisfying both student and employer needs,” she explained. This new agreement is just one of several joint initiatives the two community colleges have undertaken in recent years, including Training & Workforce Options (TWO), which provides training alternatives to area employers at both STCC and HCC.
“I’m excited to work with our colleagues at STCC to provide HCC students multiple pathways into jobs in a growing industry,” said HCC Vice President of Academic Affairs Matthew Reed.

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Springfield College Awarded Grant for School Partnership
SPRINGFIELD — Springfield College was awarded an $867,000 grant from the Mass. Department of Elementary and Secondary Education to fund a strategic partnership with Springfield Public Schools (SPS) to increase the number of teachers who are fully prepared and dedicated to meeting the challenges faced in high-need Level 3 and 4 SPS schools. The S3 (‘S Cubed’) program is designed to increase the pool of effective teachers in the hard-to-staff subject and specialty areas of mathematics and moderate disabilities (special education). The S3 program will serve a cohort of 25 SPS teachers who already hold their preliminary license. Teachers selected for the cohort will complete the Springfield College-approved initial licensure program to become fully certified. Grant funds will cover the cost of tuition for 24 of the graduate credits needed to complete the state licensure program. Springfield College will offer the balance of the coursework required for the master’s degree at a special rate of tuition. This innovative program includes the delivery of coursework that enables the cohort members to immediately put their learning into practice. S3 includes a value-added support system that provides each teacher with extensive, robust, on-site coaching. Springfield College Education Department faculty members will deliver coursework in the schools and provide on-site coaching to cohort members. “I am excited about being involved in this project because it enables Springfield College to strengthen its longstanding partnership with Springfield Public Schools to create a model program that has the potential to produce effective mathematics and special-education teachers who are committed to, and successful at, increasing student learning and academic achievement in the district for years to come,” said Linda Davis-Delano, Springfield College’s director of educator preparation, in describing the program. In addition to fostering more effective student learning in these priority fields, S3 incorporates elements of the district’s Springfield Effective Educator Development System, or SEEDS. This includes meeting the needs of all students, engaging families and communities, and developing professional learning communities, where teachers work together to help students achieve. “Both organizations, Springfield College and Springfield Public Schools, are deeply committed to the development and retention of highly effective, fully licensed teachers in high priority content areas and recognize the potential of the S3 Program’s innovative delivery model to support this undertaking,” said Davis-Delano.

Smith & Wesson Wins Bid to Produce Handguns for LA Police
SPRINGFIELD — The Los Angeles County Sheriff’s Department has selected Smith & Wesson’s M&P 9 pistol as its new department-issued duty handgun, the company announced recently. The contract is for five years. The LA County Sheriff’s Department is the second-largest law-enforcement agency in the country, with 9,000 sworn deputies and 8,000 professional staff members. It provides general-service law enforcement to 43 municipalities encompassing more than 3 million people. The department had been using the Beretta Model 92. According to the Smith & Wesson press release about the contract, the department picked S&W after “rigorous testing against a wide range of competitive products” and that “the M&P pistol delivered superior results in the areas of quality and reliability.” Besides the handguns, Smith & Wesson will provide professional expertise and training to officers and the department’s armorers charged with the maintenance and supply of the department’s firearms.

Zasco Productions to Provide Display Support for Events at Big E
CHICOPEE — KMJ Video, the exclusive video-production provider of the Big E, has chosen Zasco Productions LLC to provide large-format outdoor video displays on their behalf in the Xfinity Arena. The 17-day festival, which boasted more than 1.3 million attendees last year, will serve as the debut event for Zasco’s new high-resolution, highly versatile LED video display. The ‘big screens’ will be used to deliver KMJ’s video to fans at the festival. “This is one of the biggest events in New England, so it’s a natural home for such a big piece of display technology,” said Zasco President and Owner Michael Zaskey. “The Big E has given music fans a series of outstanding shows in the Xfinity Arena every year, but audiences are demanding bigger and better productions, so it’s exciting to be part of something that will really take the visual experience to an even higher level.” The lineup for 2013 boasts veteran acts like former Eagle Don Felder and country legend Kix Brooks. The large, open-air venue inside the festival has seating for more than 6,000. Large, vibrant LED displays will enhance the viewing experience and bring each spectator closer to the stars, said Zaskey. Last month, Zasco Productions announced the acquisition of an LED display system from Oracle LED Systems of Los Angeles. The Black Widow HD9 product is a high-resolution, high-brightness display that can be used to display stunning video or graphics in any environment. The display panels are the same type as those installed permanently at outdoor entertainment destinations in Las Vegas.

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Zasco Productions Makes Key Acquisition

CHICOPEE — In business for nearly 25 years, Zasco Productions has made yet another significant equipment investment. After an exhaustive search for the best manufacturer/partner, Zasco decided to make a large purchase of indoor/outdoor display modules from Oracle LED Systems of Los Angeles. With a large inventory of LED panels in its Chicopee warehouse, the Zasco team will have more than enough stock to create two massive, 16-foot-wide video-display walls. The panels can be assembled in virtually any size or shape that creative designers can imagine. Rated at a resolution of 9mm, the system is sharp for viewing even in intimate venues. The panels boast a brightness rating of 7,000 nits, meaning they have plenty of punch for outdoor events. They are also weather resistant. “We have absolute confidence in this product because it’s obvious that it was designed by people who understand the demands of the live-event industry,” said Michael Zaskey, owner and senior technical director. “We now own bright, high-resolution displays that we can present to our clients in a simple way: the best visual value that they can put before their audience.” The popularity of giant LED displays has exploded recently because they give event planners opportunities to display video, graphics, live social-media boards, and sponsorships without the cost of huge soft goods or the challenges of projection, such as the battle to be seen against high volumes of ambient light. “We fully expect that, once people get a look at this display, it will set the standard for events across New England,” Zaskey said. “Once again, we’ve got the best technology in the hands of our team of creative professionals. Whether clients need all of our services, or just cutting-edge displays, we are ready to deliver unparalleled options and excellence.” Zasco Productions was honored as the 2007 Business of the Year by the Chicopee Chamber of Commerce. The company provides turn-key production solutions that include video, audio, lighting, rigging, and design services.

 

Women Entrepreneurs Launch Female-focused Marketing, Design Firm

NORTHAMPTON — Meghan Rothschild and Emily Gaylord recently announced the launch of Chikmedia, a marketing and design firm focused on helping women-run organizations create comprehensive marketing strategies. The two partners seek to improve marketing campaigns, target messaging, and create designs that reflect individual business personalities. Rothschild and Gaylord met four years ago through their work with a local nonprofit and have been working together ever since. “Chikmedia is a brainchild born from a casual conversation we were having one day,” said Gaylord. “We were both assisting individual businesses with marketing, PR, or design and relied on each other for professional input on the work we were
doing.” Said Rothschild, “something clicked. We immediately knew this could work, as we are both very committed to exceeding expectations. And we’re both hilarious.” The two immediately got to work on a business plan, realizing that female-run organizations were of high priority. “Women running and owning their own businesses is becoming increasingly more common,” said Rothschild. “It’s important to remember that we are a small, female-run business, so we understand the importance of finding your voice in this economy.” The pair is already working with a variety of clients, including everything from local talk shows to area authors; community nonprofits to major restaurant chains. Chikmedia recently launched its website — www.chikmedia.us —along with a Facebook page (facebook.com/chikmedia) and Twitter account (@chikmedia).

 

Holyoke Medical Center Ranks No. 1 in State for Quality of Stroke Care

HOLYOKE — The Stroke Collaborative Reaching for Excellence (SCORE), a voluntary statewide quality improvement collaborative administered by the Mass. Department of Public Health (DPH), which supports primary stroke-service hospitals, has once again ranked Holyoke Medical Center No. 1 out of 58 hospitals in the state of Massachusetts, including large teaching facilities, for stroke care. Defect-free care is achieved when a patient receives the appropriate care based on clinical guidelines. “Holyoke Medical Center is proud that our hard work and passion for providing great care was recognized by this prestigious award from the DPH’s SCORE program,” said HMC Stroke Program Clinical Manager Angela Smith. “We strive to provide exceptional care to all of our patients. This award represents that every stroke patient that comes through our doors receives the highest quality of care.” The rating evaluated adherence to 10 stroke-consensus measures and required that each stroke patient receive all 10 measures. Holyoke Medical Center had the highest score in the state. This was one of several awards the medical center received at the annual award ceremony of the American Heart/Stroke Assoc. and SCORE. The medical center also received awards for being the highest performer on the National Institute of Health (NIH) Stroke Scale, and the American Stroke Assoc. Get with the Guidelines Gold, Gold Plus, and Target Stroke Honor Roll awards for consistently exceeding quality-care benchmarks for stroke and administering the clot-busting drug t-PA within 60 minutes of hospital arrival.

 

 

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Baystate Recognized by U.S. News & World Report

SPRINGFIELD —  Baystate Medical Center has been named a “top hospital” — the third-best hospital in Massachusetts — in U.S. News & World Report’s 24th annual “Best Hospitals” ranking, recognizing hospitals that excel in treating patients who need an especially high level of care. U.S. News & World Report ranks up to 50 hospitals in each of 16 medical specialties. Only 147 out of nearly 5,000 U.S. hospitals earned national ranking in one or more of the specialties. Baystate Medical Center’s ranking, up from fifth-best hospital in last year’s Best Hospitals report, is a testament to the hard work and dedication of all Baystate employees in making quality and patient safety second to none, noted Dr. Evan Benjamin, senior vice president, Healthcare Quality, Baystate Health. “What our high ranking means for patients is that Baystate Medical Center is recognized nationally as one of the safest hospitals in the country in terms of outcomes and avoiding serious medical errors. This latest honor is just one of many national awards and recognitions Baystate Medical Center has received over the past years for its high quality of care. Providing world-class healthcare close to home in Western Mass. not only represents the fulfillment of our mission, it also helps to keep our Pioneer Valley community strong in terms of our overall health, economy, and quality of life.” Baystate Medical Center was ranked nationally in diabetes and endocrinology (29th), ear, nose, and throat (26th), and pulmonology (42nd). The hospital also was recognized as “high-performing” in cancer, cardiology and heart surgery, gastroenterology and GI surgery, geriatrics, gynecology, nephrology, neurology and neurosurgery, orthopedics, and urology. “The mission of Best Hospitals is to help guide patients who need a high level of care because they face a particularly difficult surgery, a challenging condition, or added risk because of other health problems or age,” said Avery Comarow, U.S. News Health Rankings editor. “Patient survival and safety data, the adequacy of nurse-staffing levels, and other objective data largely determined the rankings in most specialties.” The research organization RTI International in Research Triangle Park, N.C., conducted the physician survey and produced the Best Hospital methodology and national rankings under contract with U.S. News. The magazine separately published the “Best Children’s Hospitals 2013-2014” rankings last month, where Baystate Children’s Hospital was ranked 34th in pediatric diabetes and endocrinology.

 

Falcons Earn AHL Team Business Services Award

SPRINGFIELD — The Springfield Falcons earned an American Hockey League Team Business Services Award recently. The team was honored as the Eastern Conference franchise with the most revenue growth in group ticket sales from the previous season. The awards recognize outstanding achievements in a variety of categories. The Falcons also won two team-achievement awards at the league’s marketing meetings in Cleveland; it was recognized for exceeding a 20% growth in group ticket sales revenue and 10% growth in per-game, full-season equivalents. “We are extremely proud of the work our front and ticket sales staff accomplished off the ice this season,” said Chris Thompson, vice president of Business Development for the Falcons. “Customer service will continue to be a high priority within the organization. The upcoming 20th anniversary season is sure to be an exciting time as we focus on increasing in-game entertainment for our fans.”

 

HMC, Language Access Network to Partner in Communication Project

HOLYOKE — Holyoke Medical Center has recently implemented the video interpreting services of the Language Access Network (LAN). The new partnership will address patients with limited English proficiency and the deaf and hard-of-hearing populations. LAN currently provides services in more than 300 medical facilities nationwide with around-the-clock access to the highest-quality trained interpreters available via its centralized video language centers. “Our mission from day one at Holyoke Medical Center has been to serve the health needs of the community in a high-quality and efficient manner,” said Rafael Mojica, manager of Community Outreach Services at Holyoke Medical Center. “The partnership with LAN will provide unique insights to improve overall patient satisfaction for the LEP and deaf and hard-of-hearing patients and help them receive the high standard of care to which they are entitled.” MARTTI (My Accessible Real Time Trusted Interpreter) is LAN’s exclusive platform for providing immediate access to high-quality interpretation resources with one-button simplicity and full mobility throughout the hospital. A revolutionary mobile device, MARTTI provides an easy-to-use, on-demand, qualified medical interpreter service using LAN’s dedicated, HIPAA-compliant, high-speed broadband network. “Patients benefit from the MARTTI device by receiving high-quality care without impediments due to language barriers,” said Andrew Panos, chief operating officer of LAN. “By providing patients with real-time video and audio interpretation capabilities in more than 200 languages, our health-provider facilities are able to improve operations, enhance financial performance, and build trusted patient encounters through clear communication.”

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Curry Printing Moves to Union Street
WEST SPRINGFIELD — After 37 years in the same location at 191 Elm St., Curry Printing has moved to 91 Union St. in West Springfield. Curry’s new location is larger and will offer better parking for its customers. Curry has continued to stay on top of the ever-changing world of digital printing. It offers full-color, on-demand printing of brochures, envelopes, posters, carbonless forms, booklets, manuals, and other time-sensitive projects. The shop also prints large-format display items such as banners, posters, and outdoor signs. An overhead door at the new location will enable indoor installation of vehicle graphics. Curry can still be reached at (413) 785-1363. The website is www.curry-printing.com.

AIC to Offer Program in Public Health
SPRINGFIELD — In an effort to address continuing and emerging health challenges, American International College has established a new undergraduate major in Public Health. Cesarina Thompson, dean of the AIC School of Health Sciences, said the program, which begins in the fall, builds on the school’s other successful health programs of Nursing, Physical Therapy, and Occupational Therapy. “The new Public Health major will prepare graduates to work in a variety of settings and engage in a wide range of health promotion, health protection, and disease-prevention activities,” said Thompson. “Even though the U.S. spends far more on medical care than any other nation, we rank well below many of its global counterparts and competitors on a number of health outcomes, including overall life expectancy and the incidence of preventable diseases and injuries.” At the completion of the program, Thompson said, it is expected that graduates will have the necessary knowledge of methods to assess population-wide health concerns and understanding related to the U.S. and other selected healthcare and healthcare-delivery systems. Students will also learn structures for and approaches to developing health policies and health-policy analysis. Other areas of study will include population health perspectives and the needs of vulnerable populations, social and behavioral theories applicable to health behavior and how these theories may be applied to address a variety of public health issues, and principles of epidemiology necessary to understand health and illness.

HVAC Supplier SpacePak Introduces AirCell
WESTFIELD — Leading HVAC systems supplier SpacePak recently announced the introduction of AirCell, a new hydronic product for commercial and residential applications. AirCell is a modular, compact, high-efficiency air handler that uses 30% less energy than traditional fan-based HVAC systems, the company said. SpacePak’s hydronic technology, the most efficient way to transfer energy for both heating and cooling, offers an environmentally friendly system that reduces the amount of CFCs used. Additionally, micro-zone design creates multiple precise, self-controlled areas to reduce energy and fuel usage. The systems were designed by Mestek Inc., a family of manufacturers of HVAC equipment and automated manufacturing machinery based in Westfield. John Baldasaro, director of Sales for the Residential Comfort Group at Mestek, explained that the SpacePak and AirCell systems offer an alternative to traditional systems that carry chemical refrigerants into the home. “Hydronic systems are more environmentally friendly because water is a better conductor of energy than air, and AirCell allows for refrigerants to remain outside of the building, cooling or heating the water that ultimately travels through the system,” he said, noting that AirCell uses variable-speed fans and an integrated control system that automatically slows fan speeds during off-peak times, reducing overall energy usage.

Mercy Again Recognized as Top 100 Value Hospital
SPRINGFIELD — For the fourth consecutive year, Mercy Medical Center has been recognized as a Top 100 Community Value hospital by Cleverley + Associates, a leading healthcare financial consulting firm. Mercy’s designation is noted in the independent organization’s recent publication State of the Hospital Industry – 2013 Edition. “Mercy Medical Center’s longstanding reputation for delivering high-quality care at a reasonable cost has once again been independently confirmed with the presentation of both the Community Value 100 and Community Value Five Star Awards,” said Daniel Moen, president and CEO for the Sisters of Providence Health System. “We are proud to be identified among the nation’s highest-scoring facilities in measures of quality of care and costs for the fourth year in a row. With an increasing focus on healthcare value and value-based purchasing of healthcare services driven by healthcare reform, providers are challenged to maximize their productivity and efficiency without sacrificing quality. These awards are further validation that Mercy Medical Center successfully meets those challenges.” The State of the Hospital Industry reports selected measures of hospital financial performance and discusses the critical factors that lie behind them.

Big Y Donates $40,000 to Red Cross Oklahoma Tornado Disaster Relief
SPRINGFIELD — In response to tornadoes that touched down recently and caused massive destruction throughout parts of Oklahoma, Big Y World Class Markets responded by hosting a donation program in all Massachusetts and Connecticut stores. Big Y World Class Markets collected donations from customer and employees for the American Red Cross disaster relief. Funds were raised through a special in-store customer/employee donation program. The community and employee donations, along with additional support from Big Y, resulted in a donation of $40,000, which will be utilized by both Massachusetts and Connecticut American Red Cross chapters in support of the ongoing relief efforts in the devastated communities and for the many people affected by the natural disaster. A formal check presentation to the Massachusetts American Red Cross was held on June 26. Donald D’Amour, CEO of Big Y Foods, presented the contribution to Rick Lee, Pioneer Valley Chapter director, and Mark Brinkerhoff, Pioneer Valley director of Community Support. “Time and time again, Big Y, its employees, and customers have shown incredible compassion and generosity toward people in need,” said Lee. “This customer donation program is one of many that Big Y has run for the Red Cross in recent years, and we are more than grateful for their continued support.”

Easthampton Savings to Build New Office in Belchertown
EASTHAMPTON — William Hogan Jr., president of Easthampton Savings Bank, recently announced the bank’s plans to build a new office in Belchertown. The bank purchased a piece of property and will be constructing a 2,500-square-foot, full-service office, with a drive-up ATM and safe-deposit boxes. It will be located less than a mile from the bank’s current location at 175 State St. The bank has leased space in Belchertown for almost 10 years. The decision to build was based on Easthampton Savings Bank’s long-term commitment to the town of Belchertown. The bank plans to have the new office open by the end of 2013.

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VizConnect Opens Headquarters in Springfield
SPRINGFIELD —  Mobile marketing technology and communications firm VizConnect Inc. recently announced the opening of its headquarters in Springfield, and the official launch of its North American operations. Recently named one of the five top technology start-ups to watch by the Boston Business Journal (June 4, 2013), VizConnect was founded in 2011 by a team of partners, including 20-year media veteran and Associated Press and Emmy award winning on-air personality Edward Carroll. VizConnect is a video-management service that will allow businesses of all sizes to easily incorporate high-definition video into print advertising and their existing social media. Businesses of all size can use VizConnect’s platform to easily leverage the power of video and a call-to-action screen to market their products and services while also interacting and engaging their target customers. “We’re thrilled to call Springfield our home,” said Carroll of the decision to keep the business in Western Mass. “We could have launched this effort from Cambridge or even Los Angeles, but it’s important to us to be part of building this community that has been so instrumental in our development.” The team of founding partners includes Paul Cooleen, president of VizConnect, a former bond trader with deep ties to Wall Street; Jim Henderson, chief information officer, chief counsel and Boston-based attorney; and Brian Dee, director of Business Development. With subscribers located around the country, VizConnect currently serves a diverse group of businesses in a wide variety of industries, including real estate, restaurants, automobile sales, sports franchises and general contracting vendors. VizConnect also counts several non-profit organizations as customers. VizConnect’s online tools are sold through a network marketing structure, further offering immense opportunities to business people interested in building their own companies. The company offers its distributors — independent business associates — an opportunity to sell and distribute this web-based program as the foundation for their own independent businesses.

Big Y Debuts Solar Array
SPRINGFIELD — Big Y Foods Inc. recently announced the completion of its new solar array at 151 Cottage St. at its Store Support Center in Springfield. This new array spreads across three acres and includes 2,178 solar panels with a 643kw DC array. Annual electrical production yield is expected to be 750,000 kilowatt hours, which will offset the company’s electrical consumption by 15% or 1 ½ months at Big Y’s corporate offices and distribution center. Real Goods Solar Energy, Western Mass Electric Company, and local contractors such as Cotton Tree Service and L&D Construction, installed the panels over the past five months. Employees and visitors can view the array’s electrical generation via a monitor in the company’s café. It is Big Y’s third solar installation in Massachusetts; at the Big Y World Class Markets in Lee and Franklin, rooftop solar arrays have been helping to offset electrical consumption since June 2012. An opening event was staged June 27 at Big Y’s headquarters, at which state and local representatives helped inaugurate the new panels. State Secretary of Energy and Environmental Affairs Richard Sullivan, Springfield Mayor Domenic Sarno, Center for Eco-Technology executive director John Majercak and their Green Business Services director Lorenzo Macaluso shared the podium in recognition of Big Y. The company has long been recognized as a leader in innovative energy efficiency and renewable energy technologies. In collaboration with the Center for EcoTechnology (CET), a non-profit environmental organization that helps businesses improve environmental performance, Big Y began diverting food waste from landfills across the state. It began diverting food waste from disposal in the mid 1990s and today, all 61 stores recycle cardboard, paper and film plastics. More than 80% of its Massachusetts markets utilize active composting programs. In 2011, Big Y diverted more than 16,000 tons of materials from landfills. Last year, Big Y was recognized by the state for its significant accomplishments. In addition, it passed the 80% certification rate statewide to earn regulatory relief from the MassDEP Waste Ban Enforcement and earned Supermarket Recycling Program Certification. Big Y is also an inaugural participant in EPA’s Food Recovery Challenge. Other renewable-energy solutions implemented by Big Y include full building- management systems in each store to control lighting, refrigeration, and other HVAC units to insure optimal performance. This system also reduces lighting and temperatures at nighttime when the stores are closed. Other initiatives include the installation of glass doors in all dairy and frozen food cases along with electronically commutated motors to lower energy consumption. Variable speed drives on rooftop air handling units and cooking exhaust hoods, advanced refrigeration systems with reduced refrigerant charges, rooftop dehumidification units, and highly energy efficient case motors all contribute to reducing Big Y’s energy footprint. Additionally, LED lighting with occupancy sensors, pull down covers for open multideck cases and efficient lighting design continue to help the chain save over 800,000 kwh per year in energy consumption. Before the installation of their new solar array, these savings are equivalent to 1283 barrels of oil, 61,844 gallons of gasoline or 108 cars being taken off of the road. Big Y is also one of the first retailers to install electric-car-charging stations, which are currently active at four of their Massachusetts  locations — Northampton, Lee, Franklin, and Walpole.  Customers can conveniently use the chargers for free while they shop. Since installation, 482 cars have charged more than 461 hours saving more than 1,879 (kg) of greenhouse  gases and 223 gallons of gasoline. According to Gary Kuchyt, Big Y’s manager of energy and sustainability, “Saving resources is important to us as a company — not only is it good business, but it’s simply the right thing to do. I am proud to say that Big Y has been committed to conserving energy and reducing waste for over 40 years.”

ESB to Receive ‘Employer Support of the Guard and Reserve’ Award
EASTHAMPTON —  Easthampton Savings Bank announced that on July 9, it will receive the ‘Employer Support of the Guard and Reserve” award. The presentation will take place at the bank’s main office at 36 Main St. in Easthampton. The nomination was made by Darci Furr, assistant manager at the bank’s Westfield Office. Furr is a master sergeant in the Mass. Air National Guard, and has been deployed to Saudi Arabia from 2001 to 2002, and to Qatar in 2005 and 2010. Furr, whose current unit of assignment is the Force Support Squadron, 104th Fighter Wing, Barnes Air National Guard Base in Westfield, has served for 15 years. In her nomination Furr called Easthampton Savings Bank a “pillar of the Pioneer Valley business community, that is fully deserving of recognition due to exceptional support of military service members.” She talked about the Veteran’s Day drives that the bank has done for the past six years to collect items from employees to send to a military unit who has a member with a direct relationship to the bank. Furr also talked about her personal experience with the bank’s support of military service members. She commented that during the entire 15 years as an employee of ESB and as a member of the Massachusetts Air National Guard her managers have been very accommodating to her military duty needs; including last-minute scheduling changes, extended temporary duty periods, and monthly drill weekends.  In addition, the bank voluntarily provides a pay differential for service members whose military salaries are less than that of their bank income. Furr also commented that her direct supervisor also took the time to keep in touch with Furr’s husband, who remained state side. She also added that the bank’s culture is a direct reflection of the leadership and caring guidance of Bill Hogan, the long-time president and CEO of ESB; a former Guardsman himself. Furr concluded her nomination by saying “ESB is a model employer in many ways, not the least of which is its exceptional support of military service members. Selection for the Above and Beyond Award would recognize ESB publicly for something I have known for my 15 years of employment there.”

Polish National Credit Union pledges $50,000 for new Chicopee Senior Center
CHICOPEE — In a check presentation ceremony recently at The Polish National Credit Union’s Main Street, Chicopee headquarters, PNCU pledged the second of two $25,000 donations to support the construction of the new Chicopee Senior Center on Main Street. PNCU previously donated $25,000 in 2012 for the Senior Center. PNCU President and CEO James P. Kelly made the presentation to Richard J. Kos and Ernest N. Laflamme, Jr., co-chairs of the senior center fund raising committee, and Marie Laflamme, a member of the capital campaign. “This is an effort that goes right to the heart of what the Polish National Credit Union is all about,” said Kelly. “These are our members, and this is our community, and we’re proud to be a part of it.”

Nejaime’s Wine Cellar Unveils Renovated Stores in Lenox, Stockbridge
LENOX/ STOCKBRIDGE — Nejaime’s Wine Cellars recently completed extensive expansion-and-remodeling projects at its Lenox and Stockbridge locations. Owner Joe Nejaime said ongoing grand reopenings are an opportunity for patrons to see and taste new selections the stores can now offer. “Our goal in both stores was to create a brighter and more spacious shopping experience,” he said. “The Lenox store has expanded by approximately 1,900 square feet, nearly doubling its size, and the Stockbridge store has been remodeled and rearranged to make better use of the space.” Both stores received new deli cases, freezers, and flooring, and the Lenox location will also benefit from a rehabbed parking lot. Nejaime noted that the stores’ selection of picnic items and accessories — popular among Tanglewood attendees — have been expanded as a result, as have their beer selection, high-end wines, fine whiskey, prepared foods, and specialty groceries including cheese, crackers, gluten-free items, gourmet chocolates, cookies, and other snacks, as well as gifts and accessories.

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WGGB-ABC40 Honored as News Station of the Year
SPRINGFIELD — The Associated Press (AP) and the Radio Television Digital News Assoc. (RTDNA) have announced their winners of 2013 awards competitions, and WGGB-ABC40 has been named the recipient of three Massachusetts and Rhode Island Associated Press Awards and two RTDNA Edward R. Murrow awards. For the third year in a row, ABC40 has won more AP awards than any other radio or television station in Western Mass., including taking home the prestigious “News Station of the Year” award. That award, according to the AP, recognizes “a station’s overall news commitment and service to its coverage area. In addition, ABC40 was also honored with “Best Newscast” for coverage of the Chicopee shootout last April, as well as “Best Sports Program” for Friday Football Fever. The RTDNA has also recognized ABC40 with one of the most prestigious awards in journalism, the Edward R. Murrow Award. Recently, the winners of the 2013 regional Edward R. Murrow Awards were also announced, and ABC40 was recognized with two awards, for best newscast (ABC40 News at 6:00) and best website, wggb.com. The RTDNA says that news organizations that receive the Edward R. Murrow Award exhibit the “spirit of excellence that Murrow set as a standard for the profession of electronic journalism” and recognizes work that is of the “highest quality” done by television, radio, and online news organizations from around the world. “We thank our viewers from across Western Massachusetts and Northern Connecticut for allowing us into their homes each and every day.  Providing them the news and information they seek daily is a tremendous responsibility that we take very seriously,” said John Gormally, general manager and owner of ABC40 and Fox 6.

MassMutual Honored for Promoting Healthy Lifestyles for Employees
WASHINGTON — The National Business Group on Health recently honored 65 U.S. employers, including Springfield-based MassMutual, for their ongoing commitment to promoting healthy work environments and encouraging workers to live healthier lifestyles. The honored employers, including 12 first-time winners, were presented with 2013 Best Employers for Healthy Lifestyles awards at the Business Group’s Institute on Innovation in Workforce Well-being Leadership Summit held in Washington, D.C. “MassMutual is excited and honored to be named a Best Employer for Healthy Lifestyles for the first time this year,” said Dr. David Artzerounian, chief medical officer for the company, which placed in the ‘gold’ category. “Whether it’s providing wellness incentives, encouraging a positive work-life balance, establishing a smoke-free campus, or offering healthy meal options in our cafeteria, MassMutual takes a strong interest in our employees’ health and well-being because it’s the right thing to do and everyone is better off with better health: our employees, their families, and our company.” Now in its ninth year, the Best Employers for Healthy Lifestyles awards spotlight those employers that have responded to the urgent need to improve their employees’ health, productivity, and quality of life. The underlying goal of the program is to encourage all employers to take action.

Hampden Bancorp Named One of Top 100 Public Companies in State
SPRINGFIELD — Hampden Bancorp Inc., the holding company for Hampden Bank, has been named to the “Globe 100”annual list, a ranking of the best-performing public companies in Massachusetts. Hampden Bancorp was ranked number 75 overall, and was ranked seventh on the list of performance measurement of growth based on annual revenue and profit growth for the past two years. “We are pleased to be named to the list of top-performing public companies in the state,” said Glenn Welch, CEO and president. “This is a great achievement for Hampden, and I want to thank all of our employees for working so hard to achieve these results. We will continue to build upon this success to grow the bank and enhance the value to our shareholders.” To be eligible, the company must be publicly traded for the entire 2012 calendar year on the NASDAQ, New York Stock Exchange, or American Stock Exchange and report revenue and profit for both 2011 and 2012. Companies are ranked on four criteria: return on average equity, one-year percentage change in revenue, one-year percentage change in profit margin, and 2012 revenue. Between Dec. 31, 2011 and Dec. 31, 2012, Hampden’s one-year change in revenue was 16.3%, and its one-year change in profit margin was 89.2%.

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Country Bank Donation Upgrades Radiography at Baystate Mary Lane
WARE — Country Bank recently pledged $100,000 to Baystate Mary Lane Hospital (BMLH) to help upgrade the general radiography unit located in the radiology department. The current unit is being replaced with a Phillips Easy Diagnost Elva, which provides vastly superior images, stores them electronically, and allows for easy electronic file sharing. The new technology will also reduce the use of actual film and related disposal costs. “This technology is designed to increase staff interaction with the patient at the point of care and make it easier for the patient during their procedure,” said BMLH President Chuck Gijanto. “It will also ensure easy access of the critical diagnostic images for any consulting provider, at BMLH or elsewhere. In addition to the purchase of the Phillips Easy Diagnost Evela, the current Radiology Department is undergoing other renovations, said Gijanto, adding that they are expected to be completed next month.

Noble Earns ‘A’ Rating in Hospital Safety Score from Leapfrog Group
WESTFIELD — Noble Hospital was recognized with an ‘A’ Hospital Safety Score by the Leapfrog Group, an independent national nonprofit run by employers and other large purchasers of health benefits. The score was compiled under the guidance of the nation’s leading experts on patient safety. The first and only hospital safety rating to be peer-reviewed in the Journal of Patient Safety (April 2013), the Hospital Safety Score is designed to give the public information they can use to protect themselves and their families. “Noble Hospital is very proud of our patient-safety record. It reflects a commitment to care that is shared by everyone,” said Allison Gearing-Kalill, vice president of Marketing. “This represents our dedication to the community and to providing the best patient care possible.”

PET/CT Imaging Services to Begin at Berkshire Medical Center
PITTSFIELD — Berkshire Health Systems has announced that it is partnering with Baystate MRI and Imaging and Shields Health Care Group in launching PET/CT (positron-emission tomography/computed tomography) imaging services at Berkshire Medical Center. This sophisticated, state-of-the-art imaging service will be provided as part of the new BMC Cancer Program. PET/CT Imaging at BMC combines a PET scanner and a CT scanner into one system. The mobile unit will be at BMC once a week, on Fridays, and will initially be located at the main hospital. It will move to the Hillcrest Campus of BMC in 2014 after additional construction work is completed at that location. The PET/CT service at BMC began operations on May 3. PET/CT had been provided for the past several years at Berkshire Hematology/Oncology at its offices on Conte Drive with a mobile unit, which is being replaced by this service at BMC. PET/CT is one of the most advanced medical imaging techniques available today. It combines PET’s ability to detect increases in cell activity with the fine structural detail that CT scans provide. This revolutionary technology enables physicians to detect the presence of disease earlier and pinpoint its location with much greater accuracy than PET or CT scans alone. The PET/CT information will also feed into the treatment planning technology for radiation oncology to aid in the identification of appropriate field sizes. PET/CT scans are used primarily for the diagnosis and staging of cancer. The technology can also be used for differentiating Alzheimer’s disease from other forms of dementia.

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United Bank to Expand Longmeadow Branch
LONGMEADOW — Richard Collins, president and CEO of United Bank, announced recently that the bank will soon begin a significant expansion of its current branch located in the Longmeadow Shops on Bliss Road. “When the landlord, Grove Property Management, offered us the additional space next door to our existing branch, we jumped at the offer,” said Collins. “We have been in Longmeadow since 1997 and have been delighted by the warm reception given to us by the community. We opened our existing branch in the Longmeadow Shops in 2001. We believe that the Shops provides an excellent location for us to serve the banking needs of the Longmeadow community.” Collins said the future branch will be a financial center complete with retail banking, mortgages, commercial services, and business lending, as well as wealth-management and financial-planning representatives. “We understand the needs of the Longmeadow community,” said Jeff Sullivan, chief operating officer. “This expansion gives us the opportunity to create a new financial center that can serve all of the community’s needs in one convenient location.” According to Sullivan, the future branch will include a larger lobby, private offices, a walk-up ATM, and safe-deposit boxes. The branch expansion is anticipated to be complete by the end of the year, with a grand opening in early 2014. The present branch will remain open during the renovations. The promotion of current Longmeadow Shops branch Personal Banker Teresa Parker to the position of Springfield Region mortgage originator was also announced recently. She will work from the current Longmeadow Shops location in her new position. Personal Banker Nicole Skelly will transfer from East Longmeadow to the Longmeadow branch to fill that position.

NorthEast Solar Launches New Website
NORTHAMPTON — A new website (www.northeast-solar.com) and brand launched recently by NorthEast Solar reflects the company’s innovative approach to solar design and installation for homes, businesses, and farms, said the company’s president, Greg Garrison. “Our new brand reflects the fact that trust and a local leader is at the core of who we are and what we represent in the Pioneer Valley and beyond,” he explained. “Our leadership in the region comes from our unique solar-installation design work, but also from the fact that we live and work in the Pioneer Valley, and people know us and trust us to simplify the installation process.” The timing of the new brand parallels a rising awareness that Massachusetts is a national solar leader with strong incentive programs, he added, making solar power a cost-competitive electricity source. “If the solar industry can prove to residents and businesses across the Valley that solar is cost-effective, simple to install, and fits with the character of their town, then we will install a lot more solar.”

Tighe & Bond Moves Up in Design Firm Rankings
WESTFIELD — Last month, the Engineering News-Record (ENR) again ranked Tighe & Bond among the top 500 design firms in the nation, as it has for more than 10 consecutive years. ENR ranks companies on the previous year’s gross revenue for providing design services to domestic and international markets. This year marked a substantial bump for the firm, as it claimed the 250 spot in ENR’s 2013 report, which exceeds last year’s standing at 272. “Substantial growth across nearly all of our markets and an extension of our geographic reach drove last year’s record revenue,” said David Pinsky, president of Tighe & Bond. “We also significantly expanded our staff to provide existing and new clients with increasingly responsive and integrated services.”

Hampden Bancorp Reports Income Increase, Declares Cash Dividend
SPRINGFIELD — Hampden Bancorp Inc., the holding company for Hampden Bank, recently announced the results of operations for the three and nine months ended March 31. The company also announced that the board of directors declared a quarterly cash dividend of $0.05 per common share, payable on May 31, 2013, to shareholders of record at the close of business on May 17, 2013. The company had a $249,000 increase in net income for that nine months to $2.4 million, or $0.42 per fully diluted share, as compared to $2.1 million, or $0.35 per fully diluted share, for the same period in 2012. The company had a decrease in net interest income of $131,000 for those nine months, compared to the same period in 2012. For the nine-month period ended March 31, 2013, interest expense decreased by $175,000, or 4.0%, compared to the same period in 2012. This decrease in interest expense included a decrease in deposit-interest expense of $417,000 due to a decrease in rates, which was partially offset by an increase in borrowing interest expense of $242,000 due to an increase in balances. Interest and dividend income decreased $306,000, or 1.7%, for the nine months ended March 31, compared to the same period last year, mainly due to a $270,000 decrease in loan-interest income. The provision for loan losses decreased $100,000 for the nine-month period ended March 31, 2013 compared to the same period in 2012 mainly due to a decrease in specific reserves on impaired loans and charged-off loans. For the nine months ended March 31, there was an increase in total non-interest income of $885,000 compared to the same period in 2012. Also, the company originated $31.9 million and sold $24.8 million in residential mortgage loans, compared to originations of $27.0 million and $12.9 million in sold loans for the nine months ended March 31, 2012, and there was a $218,000, or 88.3%, increase in other non-interest income, which was mainly due to an increase in mortgage excess servicing fees, and a $182,000, or 13.9%, increase in customer service fees compared to the same period in 2012. The company had a $52,000 decrease in net income for the three months ended March 31 to $825,000, or $0.15 per fully diluted share, as compared to $877,000, or $0.16 per fully diluted share, for the same period in 2012. It had a decrease in net interest income of $260,000, or 5.4%, for those three months, compared to the same period in 2012 due to a decrease in the net interest margin from 3.57% to 3.01%. For the three-month period ended March 31, 2013, interest expense decreased by $22,000, or 1.6%, compared to the three-month period ended March 31, 2012. This decrease in interest expense included an increase in borrowing interest expense of $88,000 due to an increase in balances which was more than offset by a decrease in deposit interest expense of $110,000 due to a decrease in rates. Interest and dividend income decreased $282,000, or 4.5%, for the three months ended March 31, 2013 compared to the same period last year. The company’s total assets increased $51.6 million, or 8.4%, from $616.0 million on June 30, 2012 to $667.6 million on March 31, 2013. Net loans, including loans held for sale, increased $32.4 million, or 7.9%, to $439.7 million on March 31, 2013. The majority of the loan increase was in the commercial loan portfolio. Commercial construction loans increased $12.3 million, commercial real-estate loans increased $8.4 million, and commercial loans increased $7.0 million. The company’s strategy continues to be focused on obtaining business loans.

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UMass Amherst Launches $300 Million Campaign
AMHERST — UMass Amherst recently announced the launch of a $300 million fund-raising campaign, the most ambitious in its 150-year history. Called UMass Rising, the campaign is designed to help the school reach new heights as a leader in the nation’s innovation economy, said campus officials. “With UMass rising, we are redefining the future by focusing on innovation and impact in the way we teach students, conduct research, create a diverse and inclusive community, and play a national role in fashioning a sustainable future,” said Chancellor Kumble Subbaswamy. More than $163 million — roughly 60% of the goal — has already been raised, said school officials, noting that the campaign began with its ‘quiet phase’ in 2010 and will conclude in 2016.

CHD Joint Replacement Center Earns Accolades
NORTHAMPTON — Blue Cross Blue Shield of Massachusetts (BCBS) has again recognized Cooley Dickinson’s Joint Replacement Center as a Blue Distinction Center for Knee and Hip Replacement for its work meeting strict criteria to improve patient safety and clinical outcomes. “Research confirms that Blue Distinction Centers like Cooley Dickinson demonstrate better quality and improved outcomes for patients, with lower rates of complications and readmissions than their peers,” said Dr. Tony Dodek, vice president of Medical Quality and Strategy and associate chief medical officer at Blue Cross Blue Shield of Massachusetts. Added Dr. Mark Novotny, CDH’s chief medical officer, “achieving this designation means Cooley Dickinson’s Joint Replacement Center has met objective, best-practice criteria for knee and hip replacement. For our patients, this designation reinforces Cooley Dickinson’s commitment to a high-quality, coordinated program with outcomes that are among the best in the nation.” Cooley Dickinson’s Joint Replacement Center was first recognized in 2010 among 21 facilities. For 2013, Blue Cross Blue Shield recognized eight facilities. “The healthcare market is changing rapidly, and the cost of care is continuing to rise,” said Scott Serota, president and CEO of BCBS. “It is now more important than ever to equip providers, consumers, and employers with helpful information to assist them in making important healthcare decisions.

Greater Holyoke YMCA Opens Teaching Kitchen
HOLYOKE — The Greater Holyoke YMCA unveiled its new Teaching Kitchen, located on the Beech Street side of the facility, on April 30. As a leading nonprofit strengthening the Greater Holyoke community through healthy living, the Y’s Teaching Kitchen will support families’ wellness goals and inspire a lifetime love of healthy eating. “At a time when one in three children in the U.S. are overweight or obese, according to the Centers for Disease Control and Prevention, developing healthier eating habits that include nourishing food is more important than ever,” said the Y’s Associate Executive Director Jennifer Gilburg. The Teaching Kitchen will include educational programming for both Y members and the community. Membership staff will be available during the grand opening to give tours of the Y. The Teaching Kitchen was funded in part by grants from the Holyoke Food and Fitness Policy Council and the United Way.

Urgent Care of Wilbraham Opens on Boston Road
WILBRAHAM — Urgent Care of Wilbraham is open and providing professional medical care without an appointment at 2040 Boston Road in Wilbraham, across from the Big Y. The facility is owned and operated by Drs. Richard Freniere and Rock Jean-Guillaume, both board-certified emergency medicine physicians. The clinic is equipped to handle a wide range of health-related issues, including aches and pains, allergies, asthma, bites and burns, bone injuries and fractures, cuts and laceration repairs, earaches, fevers, infections, pediatric illnesses, sprains and strains, sore throats, upper respiratory illnesses, vomiting and diarrhea, and other urgent illnesses and injuries.

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Urgent Care of Wilbraham Opens Its Doors
WILBRAHAM — Urgent Care of Wilbraham, PC recently opened its doors at 2040 Wilbraham Road. The facility, owned and operated by Richard J. Freniere and Rock Jean-Guillaume, both board-certified emergency medicine physicians, provides professional medical care without an appointment. The clinic is equipped to handle a wide range of health-related issues, including aches and pains, allergies, asthma, bites and burns, bone injuries and fractures, cuts and laceration repairs, earaches, fevers, infections, pediatric illness, sprains and strains, sore throats, upper respiratory illnesses, vomiting and diarrhea, and other urgent illnesses or injuries. The facility is open Monday through Friday, 9 a.m. to 7 p.m., and Saturday and Sunday from 9 a.m. to 5 p.m. For more information, www.UrgentCareofWilbraham.com.

AIM Honors LENOX with Global Trade Award
EAST LONGMEADOW — The Associated Industries of Massachusetts International Business Council (AIM-IBC) announced that LENOX, based in East Longmeadow, is one of three winners of its18th annual Global Trade Awards, which recognize Massachusetts firms, institutions, and public agencies of all sizes that have demonstrated excellence in international trade. The other winners are Millipore, in Billerica, and Kinefac, in Worcester. The three companies will be honored at AIM’s 98th Annual Meeting on May 10 at the Waltham Westin Hotel. The event will include a keynote address by Massachusetts Gov. Deval Patrick. Originally known as the American Saw & Manufacturing Company, LENOX, winner of the Ambassador’s Award, has been a leader in premium-performance tools such as band saw blades and power tool accessories since its founding in 1915. LENOX counts 900 employees worldwide, including over 600 in Massachusetts. Nearly half of production is exported around the world, to China and Asia, Brazil and Latin America, and Europe. LENOX has continued to grow by understanding its customers’ needs and adapting its products and services for new industries in global markets. Over the past 10 years, LENOX has invested $100 million in new capital for its only manufacturing facility worldwide, located in East Longmeadow. The company has hired more than 120 people in Western Mass. in the past two years. LENOX is part of Newell Rubbermaid, the global marketer of consumer and commercial products. “Our Global Trade Award winners are exemplary Massachusetts businesses that don’t think in terms of boundaries or borders, but in terms of opportunity,” said Richard Lord, president and CEO of AIM. “Taking advantage of all that Massachusetts has to offer positions companies like our winners for exceptional global success.”

United Bank Foundation Awards $43,000 to Area Non-profits
WEST SPRINGFIELD — The United Bank Foundation announced recently that it has awarded $43,000 to 11 non-profit organizations in the Springfield region in its most recent round of funding. The grants covered a variety of programs and initiatives throughout the Springfield area:
• The foundation awarded $10,000, to be paid over two years, to Elms College in Chicopee toward the construction of a Center for Natural and Health Sciences;
• The Gateway Education Foundation Inc., based in Huntington, received a grant of $5,000 for its “Funds for Learning Program.” The program supports school projects that fall outside of the budgets of the seven schools in the Gateway school district;
• Human Resources Unlimited Inc. in Springfield received $5,000 for its Changing Habits Transforming Lives job readiness and placement program;
• WestMass Eldercare was awarded $5,000 to fund services for low- income elders in Holyoke, South Hadley, Chicopee, and surrounding areas;
• Junior Achievement (JA) of Western Massachusetts was awarded $4,000 to expand programs in Holyoke, Northampton, and East Longmeadow;
• The Western Mass. Council, Boy Scouts of America received $3,500 for the continuation, enhancement, and expansion of the Scoutreach programs in Springfield;
• In Holyoke, the Public Library received $2,500 from the foundation to support the month-long series “Holyoke Points of View” in April;
• Springfield Partners for Community Action was awarded $2,000 for its Volunteer Income Tax Assistance and Earned Income Tax Credit Program for low income individuals;
• The Westfield Public Schools received $1,000 to fund the purchase of materials needed for the high school science fair and advancement to the regional and state finals.
• The foundation awarded $2,500 to World Is Our Classroom to fund the Westfield Manufacturing Education initiative at Mestek Inc., a collaboration with the Westfield Public Schools to offer fifth-grade students a hands-on application of science and technology in a real life manufacturing plant setting; and
• In West Springfield, the foundation awarded $2,500 to the high school to fund the purchase of the National Archery in Schools curriculum.
The United Bank Foundation has awarded more than $1.7 million in grants since it was established in 2005 as a permanent source of funding to benefit communities in United Bank’s market area. The Foundation board of directors meets quarterly to review requests submitted by 501(c)(3) nonprofit organizations in cities and towns served by United Bank branches. The foundation’s four primary funding areas of interest are education, health and human services, youth development and cultural programs. Foundation guidelines can be found online at bankatunited.com.

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V-One Founder Wins Entrepreneurship Award

HADLEY — Valley Vodka Inc., a Western Mass.-based company, announced that Paul Kozub, owner and founder of V-One Vodka, was one of three winners of the Entrepreneur of the Year award at the 2013 Nightclub & Bar show in Las Vegas. Nightclub & Bar Media Group announced the winner of the first annual Nightclub & Bar show in late March. The national awards program celebrates emerging small businesses producing innovative products for the nightlife industry. Nightclub & Bar set out to find the next big company to take off in 2013. The Entrepreneurs Program is a unique opportunity for new companies to be recognized for their outstanding innovation and awarded with a complimentary booth at the 2013 Nightclub & Bar Convention and Trade Show, which took place in Las Vegas March 19-21. Companies that qualified submitted their brand, company, product, or new innovation to a panel of industry judges for review. “This is our first event outside of the New England market, so I was thrilled to be recognized on a national level,” said Kozub. “The Nightclub & Bar Show is the largest of its kind, with over 900 exhibitors. We are very humbled to be chosen out of this elite group of companies. The three winners are shining examples of originality and innovation in today’s tough marketplace.” The winners will be profiled on nightclub.com and highlighted in the BarIQ e-newsletter. V-One Vodka was started by Paul Kozub in 2005 as a way to honor his recently deceased Polish grandfather and his entrepreneurial father, who passed away a few months after Paul graduated from college. The V-One recipe was developed in the basement of his Hadley, home. V-One is now produced exclusively by Polmos Lublin in Poland. It is the only vodka made solely from 100% organic spelt wheat, the rarest and most expensive grain in the world. Today, a small amount of this wheat is grown in Hadley, while the majority is grown in Poland. BusinessWest named Kozub a 40 Under Forty honoree in 2007.

 

Greenough Packaging Certified as Minority and

Woman-owned Enterprise

WEST SPRINGFIELD — Greenough Packaging & Maintenance, a leading regional distributor of shipping, safety, break-room, janitorial, cleaning, and facility-maintenance supplies, was recently certified as a Minority and Woman-owned Business Enterprise by the Mass. Supplier Diversity Office of the Commonwealth’s Operational Services Division. The OSD’s standard of certification is a rigorous process that includes an in-depth review of the business as well as a site inspection. The certification process is designed to confirm that the business is at least 51% owned, operated, and controlled by a minority or woman. Greenough became a woman-owned business when controlling interest in the company was acquired by Sandy Cassanelli in 2003. As the majority shareholder and CEO of Greenough, Cassanelli provides strategic direction to the organization and oversees operations and accounting. “I am delighted that Greenough has been certified as a woman-owned business enterprise,” she said. “The certification will enable us to both expand our business and create new jobs as well as to better serve our customers by helping them meet their supplier-diversity initiatives.” By including woman-owned businesses among their vendors, corporations and government agencies demonstrate their commitment to fostering diversity and the continued development of their supplier/vendor diversity programs. The Mass. Operational Services Division (OSD) is the Commonwealth’s central procurement and contracting office. In 2010, Gov. Deval Patrick signed Executive Order 523, establishing a Small Business Purchasing Program (SBPP) in Massachusetts. The mission of the SBPP is to support the existence and growth of small businesses by directing state spending for non-construction goods and services to SBPP-participating vendors. The OSD is responsible for SBPP development and implementation, including policies, training, capacity building, and annual benchmarks. Greenough serves customers from a broad range of markets throughout the U.S., including manufacturing, education, property management, retail, medical, food processing, fulfillment, commercial cleaning, and distribution. In addition, it provides custom-packaging and food-packaging solutions.

 

People’s United Awards $5,000 to Gray House

SPRINGFIELD — The People’s United Community Foundation, the philanthropic arm of People’s United Bank, announced that it has awarded $5,000 to the Gray House in Springfield. The Gray House, a human-services agency, encourages neighbors in transition to achieve a more stable, safe, and productive life through education and community service. The grant from People’s United Community Foundation will support the Kids’ Club after-school and summer programs, which provide a safe, caring environment where children are served nutritious meals and participate in educational and creative activities. “The Gray House is honored to receive this grant from People’s United Community Foundation and continue our partnership,” said Dena Calvanese, executive director of the Gray House. “People’s United Community Foundation’s support helps us provide children opportunities to learn, engage in constructive activities, and have fun.” Timothy Crimmins Jr., officer of People’s United Community Foundation and president of the Massachusetts Division of People’s United Bank, said the Gray House is a valuable resource in the community. “We are proud to contribute to their success,” he continued. “By working together, we can truly build a better tomorrow for kids. The Gray House enhances the early-educational experience for many local children and supports the efforts of parents and caregivers in the community.” Established in 2007, People’s United Community Foundation was formed to help support programs and activities that enhance quality of life for citizens in the communities that People’s United Bank serves. It places special emphasis on programs designed to promote economic self-sufficiency, education, and improved conditions for low-income families and neighborhoods. The funding priorities of the foundation include community development, youth development, and affordable housing.

 

NAACP Backs Casino Plan

of MGM International

SPRINGFIELD — The general membership of the Greater Springfield NAACP voted recently to ratify the recommendation of its executive committee concerning a proposed casino in Western Mass. “Given the recent statements by city officials that they intend to only put one applicant on the ballot and intend to name that applicant in the coming weeks, this is the appropriate time to release our recommendation,” the organization stated in a release. While the branch did not vote to support gaming, it did take a position that the plan advanced by MGM International provides the best opportunities for African-Americans and other communities of color to be included in construction work, professional-services contracts, and employee hiring should it be selected to build a facility in the region.

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UMass Innovation Institute Forges Links Between Research, Industry

AMHERST — The UMass Innovation Institute (UMII) is accelerating connections between private business and advanced science and technology available in campus laboratories at UMass Amherst. Its most recent initiative is a five-year strategic partnership with BASF, the world’s leading chemical company, to develop new advanced materials for the automotive, building, construction, and energy industries. The new agreement was announced this week in Cambridge. The agreement between BASF and the UMII, along with Harvard University and the Massachusetts Institute of Technology, is called the North American Center for Research on Advanced Materials, and is expected to create 20 new postdoctoral positions at the three universities. In addition to the new agreement with BASF, the Innovation Institute, in its first year, hit an all-time high in generating $14.3 million in industry-research awards. The UMII, established in June 2011, expects to grow industrial supported research to about $30 million annually in five years and to become financially self-sustaining during this period. Additional income is anticipated from licensing and startups through the Office of Commercial Ventures and Intellectual Property. James Capistran, executive director at UMII, says his organization is well on its way to meeting the initial goals. “Our key task is to quickly and efficiently move the new technologies and scientific capabilities developed in our laboratories at UMass Amherst into the real-world economy,” he said. “We have streamlined the process so that all parties to our agreements can realize the maximum benefit in a time frame that is responsive to the markets and business cycles.” Capistran also noted that, in addition to linking the top-notch researchers and scientists at UMass Amherst to the many high-technology businesses in Massachusetts and the New England region, UMII also plays a key role in boosting the overall reputation of UMass Amherst. “A lot of people in business know we do good work, but now they know we can move rapidly when developing new ideas and products.”

 

Arbors Kids to Open

New Childcare Center

EAST LONGMEADOW — The Arbors Kids will open an additional location at 126 Industrial Dr. in East Longmeadow, across from the Post Office. This will be the company’s largest childcare center, with a host of indoor and outdoor facilities. The new complex provides a full range of programs and activities, all under one roof. The center will house classrooms with interactive smart boards, indoor basketball courts, a turf field, an arcade, a music room, a dance studio, a cafeteria, a lounge, and more. The expansive space outdoors includes an inground pool and waterslides, a basketball court, soccer fields, a baseball field, and play areas. The new childcare center and summer camp will be opening this fall, and enrollment dates will be announced soon. The Arbors Kids provides childcare services for infants, toddlers, and preschoolers in a safe and nurturing environment, with a caring and professional staff. In addition, it offers summer camps and before- and after-school programs at locations throughout Greater Springfield. For more information, visit www.arborskids.com.

 

Asnuntuck, Bay Path Sign

Joint-admissions Pact

Asnuntuck Community College and Bay Path College announced that a joint-admissions agreement has been approved by the two institutions. The agreement is designed to provide barrier-free movement from the associate’s degree to the baccalaureate and graduate degrees for students enrolled at ACC. The presidents of the two schools signed the agreement at the Asnuntuck campus on March 5. Multiple opportunities will be afforded to ACC students choosing to take advantage of the agreement. Students participating in the process will receive consideration for various merit-based scholarships, they will be able to obtain jointly supported advisement, and students will be afforded early and conditional acceptance into graduate-school programs.

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Grant from MassMutual to Facilitate Local Junior Achievement Programs

SPRINGFIELD — Junior Achievement of Western Massachusetts recently announced a grant from Massachusetts Mutual Life Insurance Co. (MassMutual) that will help deliver critical personal-finance skills to the next generation of Western Mass. youth. Junior Achievement of Western Massachusetts was one of four JA Areas across the nation selected to receive a MassMutual grant. “We are thrilled to receive this gift on behalf of our local students,” said Jennifer Connolly, president of Junior Achievement of Western Massachusetts. “MassMutual has given tangible proof of its practical commitment to giving young people advantages through financial literacy.” The grant will provide additional elementary- and middle-school programs for students in the community. JA programs help young people gain the knowledge and skills they need to own their economic success, plan for their future, and make smart academic and economic choices. Additionally, MassMutual employees will serve as JA volunteers, teaching the JA curriculum and sharing their personal and professional experiences with students. The Junior Achievement mission is a direct correlation with MassMutual’s mission to help families become more confident in their financial decisions and empower them to take control of their financial situations. According to the Council for Economic Education’s “Survey of the States 2011: The State of Economic and Personal Finance Education in our Nation’s Schools,” only 13 states require its schools to teach personal-finance skills to its students. “It is critical to teach our children the skills they need to manage their finances. Learning to make smart financial decisions early in life can help them make the transition to college and financial independence later in life,” said Nick Fyntrilakis, vice president, Community Responsibility. Indeed, college debt is a major concern for the next generation. Currently, more than 60% of all students take out loans, and the average college graduate has more than $24,000 in debt upon graduation, according to the New York Times.

 

AIC Receives Gold Award for Viewbook

SPRINGFIELD — American International College recently received the Gold Award in the print communications category from the Council for the Advancement and Support of Education (CASE). Lynn Saunders, Janelle Holmboe, and Scott Whitney of Florence were recognized for their work on the school’s admissions viewbook. CASE District I annually bestows its Excellence Awards on individuals and schools doing innovative work in the fields of special events, fund-raising, stewardship, volunteer engagement, alumni relations, student-alumni initiatives, advancement services, and communications. Saunders, AIC’s art director and project manager, said the messaging inspired not just the viewbook’s content, but also its visual messaging and editorial tone. “We kept in mind our target demographic and repositioned our piece to be more friendly, accessible, and true to who we are. The bold copy reinforces the visual elements and makes us stand out from many of the pieces we see from other area colleges.” Holmboe, dean of Undergraduate Admissions at AIC, said one of the goals of the viewbook was to reclaim AIC’s image by articulating what the school stands for as an institution of higher education. “We intended to underscore our egalitarian ethos, our history of catering to an underserved population, and our commitment to academic support that would ensure students’ success.” Jennifer Grossman, director of Marketing and Communications at AIC, said the viewbook was a true collaboration between both Enrollment and Marketing. “It is great to see hard work pay off, and for AIC’s accomplishments to be recognized by our peers.”

 

Armbrook Village Set

for April 1 Opening

WESTFIELD — Armbrook Village, the region’s newest senior-living community, announced that it will open its doors April 1. The facility will be managed by Massachusetts-based Senior Living Residences, with a local management team headed by Executive Director Beth Cardillo. Armbrook Village will feature independent senior apartments with concierge services, service-enriched assisted living, and a state-of-the-art Compass Memory Support Neighborhood, affiliated with Boston University’s School of Medicine’s Alzheimer’s Disease Center, featuring research-based treatment for those with memory loss. Westfield Mayor Daniel Knapik, who recently toured the facility with other civic and business leaders, said the complex will be an important addition to the local landscape. “Armbrook Village will add vitality to Westfield and our surrounding communities — not just for our seniors, but for other age groups in our local community. The more than 120 residents of Armbrook Village will make use of area amenities such as the YMCA, Noble Hospital, our shopping centers, grocery stores, and restaurants. And they will be involved in the fabric of our community through volunteering and other social and cultural pursuits.”

 

MassMutual Named a FORTUNE World’s Most Admired Company

SPRINGFIELD — Massachusetts Mutual Life Insurance Co. (MassMutual) announced that it has once again been named a FORTUNE World’s Most Admired Company in 2013 in the life and health insurance industry and in the state of Massachusetts. Ranked third overall, MassMutual is the most-admired mutual company in the life and health insurance industry category this year. The 2013 FORTUNE World’s Most Admired Company survey was conducted in the fall of 2012 among top executives, directors, and securities analysts in 57 industries. To be named to the World’s Most Admired list, a company’s overall score must rank in the top half of its industry survey. The survey assessed nine reputation drivers considered to be crucial to a company’s global success: financial soundness, long-term investment value, people management, social responsibility, use of assets, quality of management, quality of products and services, innovation, and global competitiveness. “We are honored to be a FORTUNE World’s Most Admired Company again this year, and especially proud to receive a top ranking in the social-responsibility category in recognition of our important contributions in communities across the U.S.,” said Roger Crandall, chairman, president, and CEO of MassMutual. “As a leader in an industry built on trust and accountability, we are pleased to be included among this elite list of admired companies.”

 

Monson Savings Bank Announces Winners of Community-giving Vote

MONSON — For the third year in a row, Monson Savings Bank asked the community to help plan the bank’s community-giving activities by inviting people to vote for the organizations they would like the bank to support during 2013. “We received nearly 900 votes for more than 60 different organizations doing community-service work in Monson, Hampden, Wilbraham, and Ware, where we will be opening a branch later this year,” said Steve Lowell, president of Monson Savings Bank. “We were pleased to hear from so many people. It really shows that we live in a community of concerned and committed citizens, and that feels great.” The top vote getters are:

1. River East School-to-Career Inc.

2. Homefront Equestrians

3. Link to Libraries

4. Replanting Monson Tree Committee

5. Monson Bellman Antique Fire Apparatus Club/Museum

6. Blue Star Equiculture

7. Scantic Valley YMCA

8. Greene Room Productions

9. Boy Scouts of Western Massachusetts

10. Two Town Trolley

The organizations have been notified of the good news and will be receiving checks from the bank in the next few weeks. According to Lowell, the list continues to change every year. “Just like last year, four of the 10 organizations were new to the list, and we learned about new groups that we didn’t even know were out there. That reinforces our decision to reach out to ask people for their input. We think that’s part of being a community bank.”

 

Development Proposals Sought for Allis House

SPRINGFIELD — The Sisters of Providence Health System (SPHS) has issued a formal request for development proposals involving the W.H. Allis House on the Mercy Medical Center campus. The request was initiated with the hope of creating a new use for the landmark, which was slated to be demolished to make way for construction of a $20 million medical office building at the northwest corner of the Mercy campus, near the intersection of Chestnut and Carew streets. Ground was broken for the project last October. The initiative is being developed by Carew Chestnut Partners, and under terms of a construction and land-lease agreement, Carew Chestnut Street Partners will develop and own the building. In recent weeks, discussions between SPHS and members of both public and private historicalpreservation groups have been conducted to gain input about methods for preserving the history of the building. “We remain mindful of the history of the W.H. Allis House and appreciative of the importance of effectively preserving that history, particularly as it relates to the legacy of care provided by the Sisters of Providence,” said Daniel Moen, president and CEO of SPHS. “At the same time, our ongoing role as stewards of our limited resources calls us to continue the transformation of the Mercy campus, ensuring our ability to continue to serve the needs of our community while furthering our mission.” A spokesperson for SPHS said that initial plans for this construction project called for the removal of four structures on the Mercy campus: the maintenance garage, the Mercy Hearing Center building, the St. Mary’s building, and the W.H. Allis House.  Three of these buildings are located within the footprint of the medical office building project, while the W.H. Allis House is contiguous to it. “The decision to include the W.H. Allis House in the removal plan came after lengthy discussions and careful consideration,” the spokesperson said. “This difficult decision followed an internal evaluation that determined that the structure was unsafe and unusable, could not be renovated in a financially responsible way, and could not be used for patient care nor be adequately renovated for administrative functions. These findings were further validated by an outside engineering firm that SPHS engaged to assess the structural condition of the building. Steiger Engineering Inc. also determined that the renovation of the structure would be cost-prohibitive at $6 million to $7 million and would not result in a viable medical use. However, after discussions with Springfield city officials and members of the local historical-preservation community, SPHS has agreed to re-evaluate its position on demolition of the W.H. Allis House until such time as it can be reasonably determined if restoration is not only a workable option, but will not impede ongoing transformation of the Mercy campus.” To that end, SPHS was involved in the creation of a task force comprised of SPHS leaders, Springfield city officials, and private citizens who are members of the Springfield Preservation Trust and Preservation Massachusetts, and engaged the services of Greg Farmer, a leading expert on historical preservation, to advise SPHS and the task force on appropriate methods to preserve the history of the Allis House. The Task Force began its work on Jan. 23 and is investigating alternatives to the removal of the building, primarily focused on efforts to secure the involvement of an outside party who would be willing to invest in and oversee its restoration, the spokesperson explained.

 

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United Bank Named Area’s Top SBA Business Lender

WEST SPRINGFIELD — Richard Collins, president and CEO of United Bank, announced that the bank was named the top business lender in Western Mass. by the U.S. Small Business Assoc. (SBA). The Lender of the Year designation honors United Bank’s fiscal 2012 performance in the SBA’s 7(a) loan program, which helps startups and existing small businesses with financing guaranteed for a variety of general business purposes. SBA does not make loans itself, but rather guarantees loans made by participating lending institutions, according to Collins. “At United Bank, we’re doing everything we can to help improve the economic environment in the markets we serve,” he said. “Small businesses and startup companies are the key to the future; their success is everyone’s success.” With total consolidated assets of approximately $2.4 billion, the bank is the 11th-largest publicly traded bank headquartered in New England.

 

South End Citizens Council Endorses MGM Springfield

SPRINGFIELD — MGM Resorts International announced recently that its MGM Springfield proposal has received the exclusive endorsement of Springfield’s South End Citizen’s Council. Bill Hornbuckle, MGM Resorts president and chief marketing officer and MGM Springfield president, said, “we are extremely proud to have received the exclusive endorsement of the South End Citizen’s Council. MGM believes in being a good corporate citizen, and this begins with working hard to earn the support and trust of those people whom we hope to soon call our neighbors.” Leo Florian, president of the South End Citizens Council, added, “we have had an open and honest dialogue with MGM from day one. The South End Citizen’s Council voted to exclusively endorse the MGM Springfield project because of the benefits the project would bring not only to our neighborhood but to the entire City of Springfield.” MGM officials have been meeting with South End residents and business owners for months to discuss the MGM Springfield proposal and answer questions. MGM hosted a neighborhood dinner prior to its August 2012 announcement detailing the uniquely urban and integrated downtown Springfield resort-casino proposal. The dinner was followed in November by a formal presentation to the South End Citizen’s Council. In addition to the South End, MGM Resorts executives and the MGM Springfield team have met with 11 other neighborhood councils across the city over the past several months. They plan to meet with the remaining councils in the weeks ahead. These neighborhood meetings and presentations have been a way to inform, educate, and hear from different communities throughout the entire city to better understand their needs and priorities. “We would never come into a community and presume to know what’s best for them,” said Hornbuckle. “By investing this time in listening to residents, business owners, and community leaders, we believe we’ve put forward a project that is worthy of this city and its people. Added Florian, “MGM has created a proposal that is respectful of our neighborhood’s unique fabric and history, and also will bring 3,000 much-needed permanent jobs, revenue, and vitality to this entire city. Their level of community engagement across this city has been unprecedented, and it clearly shows in the amount of care and detail that has gone into this proposal.” The endorsement was made official prior to MGM Resorts submitting its detailed response to RFQ/P Phase II of the city’s casino selection process. A copy of the endorsement letter was submitted earlier this month as part of MGM’s response and was kept confidential until the city made the Phase II responses public. MGM Springfield is proposed for about 10 acres of land between Union and State streets, and between Columbus Avenue and Main Street. MGM is seeking the sole gaming license in Western Mass.

 

UMass Astronomer, International Team Make Unique Observation

AMHERST — Just-forming stars, like growing babies, are always hungry and must ‘feed’ on huge amounts of gas and dust from dense envelopes surrounding them at birth. Now, a team of astronomers, including Robert Gutermuth, a UMass Amherst expert in imaging data from the Spitzer Space Telescope, reports observing an unusual ‘baby’ star that periodically emits infrared light bursts, suggesting it may be twins — that is, a binary star. The discovery is reported this month in Nature. The extremely young (in astronomical terms) object, dubbed LRLL 54361, is about 100,000 years old and is located about 950 light years away toward the Perseus constellation. Years of monitoring its infrared with the Spitzer instrument reveal that it becomes 10 times brighter every 25.34 days, Gutermuth and colleagues say. This periodicity suggests that a companion to the central forming star is likely inhibiting the infall of gas and dust until its closest orbital approach, when matter eventually comes crashing down onto the protostellar ‘twins.’ Gutermuth, who surveys star-forming molecular clouds with Spitzer to search for protostars, said, “the idea that this object is a baby binary system fits our data, so twins fit our data. In single protostars, we would still see matter dumping onto the star non-uniformly, but never with the regularity or intensity of the bursts we observe in LRLL 54361. The 25.43-day period is consistent with the orbital period we would expect from a very close binary star.” The protostar twins, embedded in a gas cocoon many times larger than our solar system, offer an unusual chance to study what looks like a developing binary-star system, he added. Because dense envelopes of gas and dust surround embryonic stars, the only detectable light to escape is at longer, infrared wavelengths. “Spitzer’s infrared camera is perfect for penetrating this cool dust to detect emission from the warm center,” said Gutermuth. “When you have two young stars feeding from the same circumstellar disk, the gravitational influence of the secondary companion can cause hiccups, an inhibition of infalling material from the disk. But when the orbital paths approach closely, that material can rush in, triggering feeding pulses for both stars and releasing a bright burst of light. The flash moves out from the center, reflecting off the disk and cavities in the envelope like an echo reverberating out from cave walls. We’ve seen the light flashes with Spitzer and have imaged the echo-tracing cavities in its envelope.”

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Paragus IT Makes Inc. 5,000 Ranking

HADLEY — Inc. magazine recently named Paragus IT to its annual ranking of the 5,000 fastest-growing businesses. With a 232% growth rate between 2008 and 2011, Paragus is the second-fastest-growing outsourced IT firm in New England. Since CEO Delcie Bean founded the company at the age of 13, Paragus has grown from a one-man operation to a regional leader in business computer service, consulting, and information-technology support. And, despite a sluggish economy, Paragus IT continues to thrive and expand. The company now employs a staff of 24 and has recently added a satellite office in the backyard of its Russell Street headquarters to accommodate the growth.

 

United Bank Again Named Top SBA Lender to Women

WEST SPRINGFIELD — Richard Collins, president and CEO of United Bank, announced that the bank was named the state’s “#1 Lender to Women” by the U.S. Small Business Administration (SBA). This is the second consecutive year United has earned this honor. Of all participating SBA lenders, United once again approved the highest percentage of total loans to women in fiscal year 2012. “We are always eager to help women in business achieve their goals,” said Collins. “Their success is always significant to the growth of the economy, and their contributions are more vital than ever in today’s economic environment.” Barbara-Jean DeLoria, senior vice president of commercial and retail lending, said there is a reason for the bank’s success. “We have a team in place that is personally committed to making United Bank the number-one choice for local residents and businesses. We promise, and we deliver, the most responsive and attentive service, competitive rates, and fast answers.” United Bank has 16 branch offices and two express drive-up branches in the Springfield region of Western Mass.; six branches in the Worcester region of Central Mass., with a seventh branch to open in Northborough this month; and 15 branches in Connecticut’s Hartford, Tolland, New Haven, and Litchfield counties. The bank also operates loan-production offices in Beverly, Mass. and Glastonbury, Conn.

 

DiGrigoli School of Cosmetology Honored

LINCOLNSHIRE, Ill. — Modern Salon Media has named the 2012 class of Excellence in Education honorees in its annual program recognizing leadership and best practices among cosmetology schools. DiGrigoli School of Cosmetology in West Springfield was chosen to represent excellence in the category of ‘school culture.’ This category recognizes unique programs offered to enhance the cosmetology-school experience and to foster the personal development and growth of students. Modern Salon Publisher Steve Reiss announced the honorees during the 2012 AACS (American Assoc. of Cosmetology Schools) annual convention in Orlando last fall. Hundreds of entries were submitted from cosmetology schools across North America, in eight categories ranging from marketing to placement to school culture. Honorees were determined based on school size and number of locations, with one overall honoree chosen from a list of finalists within each category. “We are absolutely dedicated to providing our students with education at the highest level,” said Paul DiGrigoli, president and CEO of DiGrigoli School of Cosmetology. “Beyond the standard cosmetology curriculum, we offer ‘Life Skills’ personal-development classes and feature guest educators at the top of their respective fields within the beauty industry. We also offer business classes, such as ‘How to Own and Operate Your Own Salon,’ and much more. I am so proud of my dedicated team of instructors and administrators, who devote their very best to our students.”

 

AirFlyte Inc. Acquired by Rectrix Commercial Aviation Services

BEDFORD — Rectrix Commercial Aviation Services recently announced the acquisition of AirFlyte Inc. of Westfield, a full-service executive-terminal fixed-base operator with state-of-the-art maintenance and hangar facilities. “We’re pleased to welcome AirFlyte’s employees into the Rectrix family,” said Thomas Russell, executive chairman of Rectrix Commercial Aviation Services (RECAS). “The substantial reputation enjoyed by AirFlyte is consistent with our company’s mission of offering high-quality services to all aviation segments in which we operate. Further, this acquisition represents a strategic link in the East Coast expansion of RECAS.” Terms of the acquisition were for an undisclosed sum of cash. AirFlyte founder Gary Potts will remain as president of AirFlyte. The company maintains a respected FAA Part 145 certified repair station. AirFlyte’s capabilities include maintenance of most corporate jet aircraft within its 43,000-square-foot facility at Westfield’s Barnes Regional Airport. AirFlyte can fulfill other needs, such as professional photo shoots and interior restorations. AirFlyte’s premier FBO provides business suites, concierge services, crew lounge, quiet rooms, refueling services, aircraft de-icing, and the availability of a conference center. “AirFlyte has been providing premier service to the executive traveler since 1988. By becoming a part of the Rectrix family of companies, we have the opportunity to grow further and do even more for our loyal clients,” said Potts. “We are extremely excited about our future with Rectrix.”

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Springfield College, STCC Sign Articulation Agreement for IT Students

SPRINGFIELD — Springfield Technical Community College (STCC) and Springfield College recently signed an articulation agreement allowing students at Springfield College to take Information Technology classes at STCC, recognizing the high quality of the Computer and IT Security program offered at STCC. Additionally, the agreement allows STCC students completing an associate’s degree in Computer Information Technologies to transfer to Springfield College as juniors in their Computer and Information Sciences major. “The agreement between STCC and Springfield College is historic because it gives bilateral pathways for STCC students to continue their education by earning a bachelor’s degree at Springfield College and it allows Springfield College students to gain access to the computer networking and security curriculum and expertise offered at STCC,” said Brian Candido, STCC Computer Information Technologies program chairman and associate professor. “It is a true win-win scenario for all students and faculty at both institutions.” Candido said the two colleges have been working together in this capacity since 2008 through the Cooperative Colleges of Greater Springfield (CCGS). The formal signing of this articulation agreement not only creates an opportunity for STCC students to transfer to Springfield College as juniors, but also allows STCC students to become eligible for school-based scholarships based on their grade-point averages. For Springfield College student Karon Perkins, the partnership between STCC and Springfield College gives him access to a top-notch IT program as well as a chance to experience campus life at another college besides his own. “STCC offers a good selection of programs not offered at Springfield College,” said Perkins. “And having the opportunity to come to STCC gives me a taste of a different college — what it’s like to be on a different campus — and I’ve learned a lot.” Leona Ittleman, dean of STCC’s School of Business and Information Technologies, credits both STCC and Springfield College faculty for the work they have done to make this agreement between the campuses a reality. “Some of our best students transfer to Springfield College and receive the benefits of our colleagues’ experience and dedication to student learning,” she noted. The Computer and Information Sciences major at Springfield College is a professional program that offers a solid core of theoretical and applied computer-science courses and provides students with the choice of one of four required concentrations: Information Systems, Software Development, Game Programming, or Internet and Network Security.

 

Big Y Raises $194,000 to Fight Breast Cancer

SPRINGFIELD — In order to raise awareness and funds to fight breast cancer, all Big Y Supermarkets donated proceeds from the company’s October initiative “Partners of Hope” to 17 breast-cancer support groups throughout Massachusetts and Connecticut. This month-long program reflects the partnership, commitment, and support of breast-cancer awareness and research that are so vital for many. In October,  Big Y raised $194,000, which was donated to nearly two dozen organizations. Locally, these included the Women’s Imaging Center at Berkshire Medical Center, Rays of Hope, and the Mercy Breast Care Center. “Big Y is committed to promoting breast-cancer awareness to our community,” said Big Y CEO Donald D’Amour. “Over the past five years, we’ve made tremendous progress thanks to our customers, vendors, and employees. In addition, these funds benefit local programs throughout our region. It is truly a collaborative effort.” Since 2007, the chain has raised more than $863,000 for this cause. During the entire month of October, specially marked ‘pink’ products and promotions involved almost every department in the store. Big Y donated a portion of the proceeds from several departments, including floral and produce. Many other items with pink packaging were available, and their manufacturers also made a donation of a portion of their proceeds for breast-cancer research as well. Big Y’s pink, reusable, earth-friendly shopping bag highlighting the breast-cancer awareness campaign were available, and every store promoted Partners of Hope pink ribbons for $1 as a way of generating additional proceeds for breast-cancer organizations throughout Massachusetts and Connecticut.

 

Cooley Dickinson Named a Leapfrog Top Hospital

NORTHAMPTON — Cooley Dickinson Hospital is one of 92 hospitals nationwide and eight in Massachusetts named to the Leapfrog Group’s annual list of Top Hospitals, which was announced on Dec. 4 at Leapfrog’s annual meeting. “It is because our doctors, nurses, allied-health professionals, and staff take the steps necessary to ensure that our patients receive safe, high-quality care that Cooley Dickinson achieved this recognition,” said Craig Melin, president and CEO. “Being named a Top Hospital is validation from an independent authority that our staff is continuously focused on delivering a high quality of care. Ultimately, our patients benefit most from our efforts, because they are less likely to experience quality or safety events at Cooley Dickinson.” Leah Binder, president and CEO of the Leapfrog Group, said the Top Hospital distinction “is by far the most competitive award a hospital can receive. Leapfrog holds hospitals to the highest standards on behalf of our purchaser members and their employees. By achieving the Top Hospital accolade, Cooley Dickinson has demonstrated exemplary performance across all areas of quality and patient safety that are analyzed on the Leapfrog Hospital Survey.” Besides announcing this year’s Top Hospitals, the Leapfrog Group focused on transparency as the key to improved hospital safety at its annual meeting. Cooley Dickinson was selected as a Top Hospital out of nearly 1,200 hospitals participating in the Leapfrog Group’s annual survey. Hospitals reaching this achievement include academic medical centers, teaching hospitals, children’s hospitals, and community hospitals in rural, suburban, and urban settings.

Top Hospital selections are based on the results of the Leapfrog Group’s annual hospital survey, which measures hospitals’ performance on patient safety and quality, focusing on three critical areas of hospital care: how patients fare, resource use, and management structures in place to prevent errors. The results of the survey are posted at www.leapfroggroup.org/cp.

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Bulkley Richardson Recognized for Professional Excellence

SPRINGFIELD — Bulkley Richardson was recently named a 2013 Top Ranked Law Firm by Lexis-Nexis Martindale-Hubbell for having more than one-third, or a total of 15, of its attorneys identified by their peers as AV Preeminent, the highest ranking for professional excellence in the peer-review rating system. The firm was also included in the 2013 edition of Best Law Firms published by U.S. News – Best Lawyers. It was ranked in the top tier in eight practice areas, the most of any Springfield law firm.

 

Freedom Credit Union Reaches Out to Latinos

SPRINGFIELD — Freedom Credit Union, a full-service financial cooperative with online banking and nine branches throughout the four counties of Western Mass., announced it has launched its first marketing campaign to extend brand awareness and loyalty to the Latino community throughout in the region. The new campaign is called “Juntos Por Tu Libertad Financiera” (Together for Your Financial Freedom), and reflects the value Freedom Credit Union brings through its many products and services that help people realize their dreams through financial freedom. The Latino community now comprises almost 39% of Springfield’s population, up from 27.2% in 2000, according to the U.S. Census. The census also reported that the region’s Latino population grew 40% from 2000 to 2010. “The Latino community has always been a very important part of our membership base, and the recent and rapid growth of the Latino population in the region provides Freedom Credit Union a unique opportunity to demonstrate that we value the diverse community in which we live,” said President Barry Crosby. “The theme ‘Juntos Por Tu Libertad Financiera’ echoes this sentiment and reinforces that we are a collaborative partner in helping the Latino community realize their dreams through financial freedom.” The campaign, created by Bauzá & Associates, consists of a TV, radio, and print advertising campaign as well as financial literacy and public relations. “Freedom Credit Union is very proud of the relationship we have established with our Latino members. We are now looking to expand our efforts by enhancing our communication and servicing our membership in a more culturally relevant manner,” Crosby added. “As a local and cooperative institution that believes in elevating the community, we are focused on consistently delivering the highest-quality value to all of our members.”

 

Innovative Business Systems Wins Accolades

EASTHAMPTON — Innovative Business Systems, a technology-solutions company, was recently chosen as one of the top three technology companies in the state in the banking industry in the Warren Group’s annual readers poll for Banker & Tradesman’s Best of 2012. In the survey, readers are asked to vote on their favorite companies in several categories. The Warren Group publishes Banker & Tradesman and the Commercial Record.

 

Baystate Earns Distinction as Leapfrog Top Hospital

SPRINGFIELD — Baystate Medical Center has, for the fourth consecutive year, joined an elite group of 60 urban hospitals in the U.S. named Top Hospitals in the Leapfrog Group’s 2012 survey of more than 1,200 hospitals. Leapfrog’s Top Hospital designation is the most competitive national hospital quality award in the country and recognizes hospitals that deliver the highest-quality care by preventing medical errors, reducing mortality for high-risk procedures such as heart bypass surgery, and reducing hospital readmissions for patients being treated for conditions like pneumonia and heart attacks. University and other teaching hospitals like Baystate, children’s hospitals, and community hospitals in rural, suburban, and urban settings were all represented in the 2012 rankings. Leapfrog also identified Baystate Medical Center in the top 5% of hospitals that completed the survey in 2012. “Patients deserve to be in the safest hospital possible. Our superior performance, recognized in this prestigious survey for the fourth consecutive year alongside our many other awards and accreditations, confirms for our patients that we meet the highest quality and safety standards among an elite group of top-ranked hospitals in the United States,” said Dr. Evan Benjamin, senior vice president of Healthcare Quality at Baystate Health. The Leapfrog Survey provides a broad look at a hospital’s quality, safety, and efficiency, and uses some of the most widely accepted and nationally validated measures of hospital performance. Leapfrog also offers healthcare consumers and purchasers unique information not available anywhere else. For example, Leapfrog is the only national source of information on a hospital’s rate of early elective newborn deliveries (Baystate Medical Center has taken a leadership role in working with all Massachusetts birthing hospitals to stop all elective preterm births), adoption of computerized physician order entry to prevent medical errors (Baystate began CPOE back in 1991 and has long been a national leader in that area, with virtually 100% compliance), and several other important measures of inpatient care. In addition to making the Top Hospitals list, Baystate Medical Center, as well as its sister hospital, Baystate Franklin Medical Center (BFMC) in Greenfield, received ‘A’ grades from Leapfrog on its latest Hospital Safety Score released on Nov. 28. Dr. Gerda Maissel, BFMC’s chief medical officer, noted that “the Leapfrog Group is an important and objective national organization that has done great work to ensure that the public is informed about hospital quality and safety. Quality is a top priority at Baystate Franklin Medical Center, and I am proud of everyone involved in this achievement, including those who provide direct care to our patients and those who work behind the scenes to keep us on track and moving forward.”

 

O’Connell Care at Home and Healthcare Staffing Marks 25th Anniversary

HOLYOKE — O’Connell Care at Home and Health Care Staffing,

a regional provider of personal aid and nursing services, recently marked its 25th year in business. O’Connell has been providing Western Mass. and Northern Conn. individuals and families with a holistic approach to care since its founding in 1987. O’Connell’s holistic approach factors an individual’s social wants and needs into his or her personalized care plan. The company states that, by doing so, its staff is able to provide more emotionally supportive experience for the individual, as well as address his or her physical limitations and medical conditions. According to President Fran O’Connell, this approach grew out of his personal experiences and became the founding principal of the company. “In my youth, I saw firsthand what a difference it made when things that are important to people are still part of their lives,” he said. “Little things, like lunch with friends or talking baseball with someone, helps individuals feel whole — like they are still loved and respected. It’s something all of us deserve.” The company’s services range from transportation and home-companion services to geriatric-care management and hospice care. The company also provides staffing solutions for some of the region’s assisted-living facilities, rehabilitation centers, and visiting-nurse associations.

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Square One Impacted by Gas Explosion

SPRINGFIELD — After the June 1, 2011 tornado wiped out their childcare and administrative offices in the south end of Springfield, Square One, a nonprofit childcare organization with facilities in Springfield and Holyoke, is now starting from square one again since the Nov. 23 late-afternoon gas explosion on Worthington Street severely affected the childcare space that the organization leased. Luckily, no one was in the space due to the holiday, but if it had been a typical Friday, about 100 children and 30 staff members would have been at risk. The site at 155 Chestnut St. is now condemned, forcing Square One officials to quickly find alternate childcare locations for 55 of the 100 children that were enrolled at that location and cannot be placed in Square One programs due to space. Since the explosion, Square One officials have been reaching out to all other providers in the community to identify what programming spaces for various age groups are available, and to walk parents through the relocation process. “We have people coming in every morning saying, ‘I have to go to work,’ ‘I have to go to school,’ ‘I need childcare now,’ and they do,” said Kim Lee, vice president of advancement. Other area nonprofits, including the YMCA on Chestnut Street, have offered some temporary space to Square One. “Our mission right now is to serve the children and their parents,” Lee said, “and if it means helping those families to find quality programming in another provider’s program, then that’s what we have to do.” The company still owns 947 Main Street, which was hit by the tornado, but it will have to be demolished and rebuilt. Lee said Square One is looking for temporary space near that original South End location, but nobody wants to sell or rent to them because everybody is holding out for the possibility of an MGM casino. “But if we do finally relocate there and the casino comes, we’ll be right I the middle of it all.” Childcare officials will continue to discuss short-term options and long-term opportunities.

 

Greenfield Big Y Completes Upgrades

SPRINGFIELD — As the last of many major remodeling efforts this past year, Big Y Foods Inc. announced the completion of the renovation of its Greenfield Big Y World Class Market at 237 Mohawk Trail, Route 2. Big Y has been a part of the Greenfield community since it opened its first store in 1987. In 2002, the company moved across the street to its current location. This past effort began in March and includes upgrades in every department, including new equipment and fixtures, new paint inside and out, as well as a new floor. All of the store’s fresh-foods departments had the most significant changes, including meals to go, delicatessen, seafood, bakery, produce, floral, and meat. There are also new gluten-free products as well as many more Latino offerings and additional locally produced wine and beers within the market. Lastly, the store has added some new, smaller-sized grocery carts for quick shopping trips. Ed Williams, store director in Greenfield, has 32 years of supermarket experience with Big Y. During his early years in the supermarket business, he worked in various department positions throughout the store. In 1989, Williams became a store director, managing stores in Northampton, Palmer, Greenfield, Chicopee, Southwick, Southampton, Springfield, and South Hadley. He moved back to this location last January. As part of the grand reopening celebration, Newton School, Math & Science Academy, Poet Seat Therapeutic Day Program, Greenfield Middle School, Greenfield High School, Discovery School at Four Corners, Academy of Early Learning, Federal Street School, 8th Grade Academy, Greenfield Center School, Eagle Mountain School, Cornerstone Christian School, and Stoneleigh Burnham School will each receive a donation of 500,000 Education Express Points toward free equipment and supplies for their schools. Big Y’s Education Express program has helped more than 2,000 local schools earn more than $13 million in free educational, sports, and electronic equipment since its inception.

 

Insurance Center Partners with Link to Libraries

AGAWAM — The Insurance Center of New England has become the latest area company to partner with the nonprofit group Link to Libraries in its Business Book Link Project. ICNE is sponsoring the Martin Luther King Jr. Charter School. Link to Libraries, in collaboration with the Insurance Center, will donate 200 new books each year for a three-year period as part of the Business Book Link Project, which has the twin goals of stocking school library shelves and getting students excited about reading. For more information on Link to Libraries, call (413) 224 1031 or visit www.linktolibraries.org.

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AIC Awarded $2.4 Million Grant

SPRINGFIELD — American International College has received $2.4 million over the next four years through the U.S. Department of Health and Human Services’ Scholarships for Disadvantaged Students program. The award, announced by U.S. Rep. Richard Neal late last month, will enable at least 40 disadvantaged nursing students attending AIC to receive up to $15,000 a year each to defray the cost of their education. The grant is the largest awarded from the federal program to a Massachusetts college, and is the largest federal grant ever received by AIC. There are nearly 400 students in AIC’s bachelor’s-degree Nursing program, one of the largest such programs in the region.

 

Monson Savings Bank

Supports Book Program

MONSON — Monson Savings Bank has become the newest corporate sponsor to adopt a school as part of the Link to Libraries Business Book Link Program. The Quarry Hill Elementary School in Monson will receive new books annually as part of the Link to Libraries ‘adopt-a-school’ program each year for a three-year period. In addition, bank employees will be engaging with students at the school on a regular basis. According to Susan Jaye-Kaplan, Link to Libraries co-founder, “the participation of Monson Savings Bank employees and officers of the bank will greatly enhance the school’s mentoring, tutoring, and library. We are honored that this bank has stepped up and joined our efforts to supply new books to area school libraries and to get professionals developing meaningful relationships with the students and staff.” For more information on the Link to Libraries Business Book Link Program, call (413) 224-1031 or visit www.linktolibraries.org.

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MGM Resorts Opens Springfield Office

SPRINGFIELD — MGM Resorts International has opened an office in downtown Springfield, at 1441 Main St., the TD Bank Building. An opening reception was staged on Oct. 9. “The opening of our community office in Springfield is an important and exciting milestone for MGM Springfield,” said Bill Hornbuckle, MGM’s chief marketing officer. “MGM Springfield is about helping to create a better future for an entire city, and to do that we want our neighbors to have convenient access to our team so they may get all of the information they want about our proposal.”The MGM Springfield Community Office was opened so neighbors, residents, and the local business community may easily come and go while visiting downtown, said Hornbuckle. The community is invited to stop in and learn more about the company and the proposed development in Springfield, and get answers to any questions as well as offer any thoughts and suggestions they may have regarding MGM’s proposal and the economic benefits it would bring to Springfield. “Springfield is a great city worthy of an even greater future, and MGM Resorts International wants to be a part of that future,” he said. The MGM Springfield Community Office will be open from 9 a.m. to 5 p.m. Monday through Friday.

 

Creative Strategy Agency Relocates Downtown

SPRINGFIELD — The Creative Strategy Agency, a digital-marketing agency, recently moved its office location to the former 19th-century hotel located at 1242 Main St. in downtown Springfield. “Moving our office to downtown Springfield was a logical business decision,” said Alfonso Santaniello, president and CEO. “We are heavily involved in the local community, and it made sense to move our space to the heart of it all.”  The Creative Strategy Agency specializes in web, mobile, and video marketing strategies.

 

PeoplesBank Invests in Hampshire County Regional Chamber

NORTHAMPTON – The founding board of the Hampshire County Regional Chamber recently announced that PeoplesBank has come on board as a key financial supporter, offering a $30,000 investment over two years. In addition, Tom Senecal, executive vice president and chief financial officer for PeoplesBank, will be joining the founding board. “We are encouraged that Tom and PeoplesBank think that a regional chamber is the best approach for taking on the economic challenges of our region, and we are grateful for their support,” said Suzanne Beck, executive director of the Greater Northampton Chamber of Commerce and the interim director for the Regional Chamber. “PeoplesBank has a strong reputation as a bank that invests generously in key regional initiatives. This is a prime example of that type of investment. They are putting a significant amount of money into an initiative that gears Hampshire County to have a greater presence and greater profile within the region.” Said Senecal, “PeoplesBank has a strong commitment to the communities we serve. We were supportive of the initial study on a regional chamber, and in investing in the initiative, we hope for improvements in the local economy, which we think a regional chamber can bring to the area. Economic growth will occur if more businesses develop a regional viewpoint; we need a business outlook that is more comprehensive than one restricted by political or community boundaries. We’re a regional economy, and, therefore, a business outlook generated by a regional chamber makes a lot of sense.” Beck said that, with the investment from PeoplesBank, the Regional Chamber has now raised 42% of its $400,000 startup goal.

 

Westfield State Summer Program Wins Regional Award

WESTFIELD — Westfield State University’s summer program “Westfield Crime Scene Investigation (CSI)” has been honored with the Innovative and Creative Program Award by the University Professional and Continuing Education Assoc. (UPCEA). “Engaging students during the summer can be challenging. Our CSI program provides a unique educational opportunity whose content is topical, timely, and doesn’t feel like learning,” said Kim Tobin, dean of Graduate and Continuing Education. “This award is really a recognition of the faculty and staff who work hard throughout the year to provide a high-quality educational experience for our students.” In its second year, Westfield CSI is an interactive, two-week-long residential program for students entering their freshman, sophomore, and junior years of high school. Students work in small teams to solve a fictional murder case by using forensic science, criminal-justice techniques, and crime-scene-investigation technology. While the program revolves around solving crimes, there is also a college-preparatory component. Each weekday, students attend classes that teach them skills related to the college search, including essay writing, choosing the right college and major, and even tips on living away from home for those who are nervous about living on their own for the first time. In addition to classroom learning about CSI technology, students perform investigative laboratory work. This lab work is divided into four separate stations: using a microscope to examine forensic materials, creating crime scenes using a computer and a PowerPoint on what is done during an autopsy, fingerprinting, and fuming the prints and suspect identification. At the end of the program, each team submits reports on its findings. Each report is evaluated on specific elements of the case, and prizes are awarded to the winning teams. “What makes this program different is that teens in the community get to explore a side of criminal justice and investigation that very few people, law-enforcement professionals included, are able to experience,” said Meaghan Arena, summer programs coordinator. Arena will accept the award at the 2012 UPCEA New England Conference at the Cliff House Resort in Ogunquit, Maine on Oct. 25. Fellow program organizer Jessica Tanesey and Westfield CSI instructors Robert Stering and John Sterson will also attend. Westfield CSI is now in the running for the national award in the same category, which will be announced in March.

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Balise Ford in Wilbraham to Expand

WILBRAHAM — Balise Ford in Wilbraham has relocated temporarily just down Boston Road to the former Medieros Chevrolet location, the company announced. Construction for the all-new Balise Ford of Wilbraham is underway on its permanent site at the corner of Boston Road and Stony Hill Road. The new dealership will include 27,000 square feet. The state-of-the-art building will feature a large, customer-friendly showroom and a customer lounge with flatscreen TV and free wi-fi. The construction will also implement many green features, such as LED lighting, throughout. “This new Ford store has been a long time coming,” said company President Jeb Balise. “Our customers need and deserve a more spacious building. The new dealership will give our customers a bigger selection of new and used vehicles, as well as some customer amenities that we have long wanted to include. We’re excited about what this new dealership means to our customers and the communities it serves.” The service area will be improved by an indoor service drive and write-up area, 16 service bays, and the area’s largest Ford truck-service facility. A new Quick Lane Tire & Auto Center will offer full service and everyday low prices for all makes and models. Construction of the new site will be handled by Associated Builders of South Hadley. The new dealership will open for business before Memorial Day 2013.

 

Bay Path Receives

$3 Million in Grants

for Programs

LONGMEADOW — In recent weeks, Bay Path College has college has received nearly $3 million in federal funding for two programs. School officials and U.S. Rep. Richard Neal announced first that the college has been awarded a five-year grant for $999,841 by the Health Resources and Services Administration (HRSA) for the Physician Assistant Training in Primary Care Program. A few weeks later, it was announced that the school would receive $1.9 million from the U.S. Department of Education for several initiatives, including further development of its Women as Empowered Learners and Leaders program, which all undergraduate students must complete. Money will also be directed toward efforts to help students make it to graduation, and for new technology as well. In 2012, only 12 grants were distributed nationwide by HRSA in a highly competitive process, and Bay Path’s Master of Science in Physician Assistant Studies was the only program in New England to receive this award. The focus of the grant is to increase the number of primary-care practitioners, particularly for underserved areas; provide opportunities for physician assistants in community partnerships with the program to have a dual role as clinical faculty; and facilitate the recruitment and retention of minorities and veterans. Currently, Hampden County is ranked last among the 14 counties in Massachusetts for its poor health statistics and outcomes. A similar trend in poor health outcomes is also evident in nearby Berkshire County. Bay Path’s Physician Assistant Studies Program was selected in part because of its partnerships with area healthcare providers, including Baystate Health Center, Caring Health Center, Hampden County Physician Associates, Tapestry Health, and Berkshire Health Systems, in their collaborative efforts to focus on providing accessible and quality healthcare for the underserved in these regions. “The master of science in Physician Assistant Studies is a direct result of the college’s Vision 2013 master plan,” said Bay Path President Carol Leary. “There is a tremendous need for physician assistants. This demand, combined with our investment in our science facilities and academic initiatives over the past several years, led us to launch this highly successful program. We are honored to have been recognized by HRSA, and it is a strong endorsement of the good work of our board of trustees, faculty, and staff.”

Bradley Airport Opens

Cell-phone Waiting Lot

WINDSOR LOCKS, Conn. — The Connecticut Airport Authority (CAA) and Bradley International Airport (BDL) have announced the opening of a cell-phone waiting lot at the airport. This waiting area is equipped with a sign with a QR (quick response) code that allows customers to use their smartphones to scan the code and be connected directly to Bradley’s latest flight-arrival information. It is located on Light Lane, which runs parallel to Route 75 (Ella T. Grasso Turnpike), near the intersection of Route 75 and Schoephoester Road. This secure, lighted location is a two- to three-minute drive to the BDL arrivals area. Motorists should follow the posted signs on Schoephoester Road, which will direct them to the cell-phone waiting lot. “The opening of this cell-phone waiting lot is in direct response to our customers’ requests,” said CAA Chair Mary Ellen Jones. “We are committed to enhancing our stakeholders’ total travel experience at Bradley International Airport.” Said CAA Executive Director Kevin Dillon, “over the next few months, airport staff will be closely monitoring this new customer amenity here at Bradley; we have heard and will continue to respond to the traveling public in order to fulfill the state of Connecticut’s commitment to total quality customer satisfaction at BDL.”

 

Liberty Mutual Employees Pitch In for Square One

SPRINGFIELD — Liberty Mutual Insurance’s Springfield Customer Response Center staged a recent school-supply drive to assist Square One’s afterschool and out-of-school programming. More than 700 items were collected. “During a recent meeting with the good folks at Liberty Mutual Insurance, we were describing the needs of the many children and families who are living in area hotels,” said Kimberley Lee, vice president of Advancement for Square One. “The company responded immediately by organizing a school-supply drive, and the outpouring of employee support was overwhelming. More than 700 items were donated, including notebooks, pens, pencils, pencil sharpeners, crayons, colored markers, writing paper, rulers, folders, binders, staplers and more. To think that there are children unable to do their schoolwork or participate in class because they are without the necessary school supplies was both unacceptable and unimaginable. These employees really came through, as they always do, and have made an immediate impact in the lives of so many school-age children.”

 

High-performing Culture Earns PeoplesBank Honors

HOLYOKE — PeoplesBank recently was named an Employer of Choice by the Massachusetts Chamber of Commerce and a Top Corporate Charitable Contributor by the Boston Business Journal. The designation came after a rigorous evaluation that analyzed the bank’s culture, training and development, communication, employee-recognition programs and rewards, as well as life-work balance. According to Janice Mazzallo, senior vice president of Human Resources, PeoplesBank has been implementing a culture shift for several years. “Studies have shown that employers who focus on creating a strong culture and a high level of employee engagement also have strong financial performance. It is sort of a win-win.” Mazzallo noted that the management-development program, in-house learning center, employee-led think tanks, and efforts at creating an optimal life-work balance are just a few of the efforts that PeoplesBank has put into place to enable and support that culture shift. A record-setting $1 million in annual charitable contributions set the stage for the Boston Business Journal naming PeoplesBank a Top Corporate Charitable Contributor for the fifth year in a row. The bank’s employees have also been historically ranked in the top 10 by the publication for volunteer hours and individual charitable contributions. During the past year, PeoplesBank made substantial contributions toward tornado relief and regreening in impacted areas of Western Mass., supported the construction of a greenhouse at an elementary school so students could learn about growing their own healthy food, and helped fund new library construction in several communities.

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Big Y Relaunches Education Express

WILBRAHAM — Citing a passion for education and a belief that strong schools build strong communities Big Y World Class Markets recently announced the return of the Big Y Education Express Program beginning Oct. 4. Through the program, shoppers help schools receive supplies such as new computers, software, books, math and science materials, sports equipment, and other items. Shoppers can sign up to support the school of their choice beginning Sept. 6, and points will accumulate from Oct. 4 through Jan. 1, 2014. Sign up is available online at bigy.com/educationexpress, through Facebook, or by filling out a form at the customer-service desk or any register at a Big Y store. When shoppers purchase participating products, marked with a school-bus logo on the shelf sign, and present their Big Y Express Savings Club or Silver Savings Club card, they earn points for the school of their choice. Schools can then redeem the points for free educational supplies. Customers can track individual contributions online, and schools receive point updates weekly and can redeem points at any time during the program. Since 1993, Education Express has awarded more than $13 million worth of teaching materials and classroom equipment to more than 2,000 schools in Big Y’s market area.

 

HCC Foundation Awarded Grant

HOLYOKE — The Holyoke Community College Foundation has been awarded a $200,000 grant from Urban Research Park CDE, LLC, to launch a technology career pathways program in partnership with Dean Technical High School and the Massachusetts Green High Performance Computing Center (MGHPCC). The collaborative project, called Career Pathways in Technology for Holyoke, is designed to enhance technology education for Holyoke and area residents by establishing a CISCO Academy at HCC and Dean Tech while leveraging educational opportunities through the MGHPCC. CISCO, a corporate sponsor of the MGHPCC, licenses its CISCO Academy curriculum to offer training and professional certifications in the latest technology to help prepare students to fill the global demand for networking professionals. The three-year grant will serve at least 150 students, 25 a year at Dean and 25 a year at HCC. Classes are expected to begin in January 2013, with the program in full operation at both Dean and HCC by September 2013. Career Pathways in Technology for Holyoke will offer both non-credit and credit courses. Non-credit courses will offer certifications that can lead to job placement and are expected to serve the region’s current workers seeking entry-level jobs or job advancement. Dean students will also have the opportunity to enroll in credit classes at HCC in Computer Information Systems to obtain a certificate or associate degree. “One of the goals is to create an educational pathway from Dean Tech to both the credit and non-credit opportunities available at HCC and ultimately into the workforce or toward further educational opportunities,” said Jeffrey Hayden, vice president for Business and Community Service at HCC.

 

Impressions Academy of Dance Performs at WDW

FEEDING HILLS — Members of The Impressions Academy of Dance recently traveled to Downtown Disney at Walt Disney World Resort in Florida to take part in a Disney Performing Arts Program. Dance groups, choirs, ensembles, and marching bands from around the world apply to perform each year as part of Disney Performing Arts at both Disneyland in California and Walt Disney World. Once selected, groups are given the opportunity to perform at the resort for an international audience of theme-park guests. Millions of performers have graced the stages of the Disney parks in the more-than-25-year history of the program. Disney Performing Arts offers band, choral, dance, and auxiliary performers the opportunity to learn, perform, and compete at the Disney World resort.

 

Springfield College Ranked by Magazine

SPRINGFIELD — Springfield College was recently ranked in the top tier of the Best Regional Universities – North Region category in U.S. News & World Report’s 2013 edition of “Best Colleges.” The ratings are based on such variables as peer assessment, graduation and retention rates, student selectivity, class size, alumni giving, and student-faculty ratio. “We take pride in this recognition,” said SC President Richard Flynn. “Springfield College is committed not only to academic excellence, but to providing an affordable private education. This latest ranking again confirms that our outstanding faculty and staff remain committed to providing a top-notch education for our students.”

 

Tighe & Bond Awards Scholarships

WESTFIELD — Through the Community Foundation of Western Massachusetts, Tighe & Bond Inc. recently awarded its yearly scholarships to three local college students pursuing engineering degrees. According to David Pinsky, president of the civil- and environmental-engineering firm, “Tighe & Bond firmly believes in the importance of higher education for promising students who have the desire to pursue degrees in engineering. It also offers us a tangible way to support the future of the engineering practice which is essential to problem solving and the well-being of our society.”

Recipients include Johnniel Gomez, a 2012 graduate of Roger L. Putnam Vocational High School, who will attend UMass Dartmouth and study Civil Engineering and received the Philip W. Sheridan – Tighe & Bond Scholarship; Jason Arble, a 2012 graduate of Holyoke High School, who plans to study Electrical Engineering at UMass Amherst and is the recipient of the Edward J. Bayon Memorial Scholarship; and Aaron Sabbs, a 2009 graduate of South Hadley High School, who will be a senior at Worcester Polytechnic Institute, where he is majoring in Civil Engineering, and is a recipient of the George H. McDonnell Scholarship for the fourth year running. All of the scholarships awarded are in memory of past Tighe & Bond presidents.

 

Winstanley Partners Revamps Race Website

LENOX — Winstanley Partners recently revamped the website for the annual Josh Billings Run Aground Triathlon, also simply known as the Josh, which occurred on Sept. 16. Founded in 1976, the race draws more than 500 teams, from weekend warriors to full-fledged Ironmen and Ironwomen, who converge at the Stockbridge Bowl with bicycles, kayaks or canoes, and running shoes. Phil Cohen, project manager at Winstanley Partners, explained that the agency worked in tandem with Race Director Patty Spector to switch joshbillings.com over to the WordPress content-management system, which makes additions and updates simpler and allows race coordinators and the all-volunteer staff to revise information throughout the year. The new site will also keep race enthusiasts informed and attract more athletes and spectators who routinely check race locations, routes, and results.

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STCC, Eastern States Exposition Partner on Internship Program

SPRINGFIELD — Springfield Technical Community College (STCC) and the Eastern States Exposition (ESE) recently announced a scholarship that creates internship opportunities for STCC students in the Civil Engineering Technology program. Through a donation from Eastern States Exposition, the college created the STCC Civil Engineering Excellence Fund this past June to support a Civil Engineering Learning Laboratory at the exposition facilities. The laboratory will provide STCC students with the opportunity to apply classroom skills outside the campus in a working environment. The partnership between STCC and the ESE will provide a unique learning opportunity to STCC students. Selected interns will receive a scholarship and be recognized at the annual STCC scholarship and awards ceremony. Students will develop project organization, management, and communication plans; catalog, review, and digitally archive historical blueprints and engineering documents; interview and gather facility development history; locate the exposition site’s structural, sewer, electrical, and roadway systems; provide updated digital schematics and renderings of the site using industry-standard software; and recommend areas for consideration for future analysis and verification. “It’s a unique opportunity for our students because it allows them to have a historical perspective of what they are working on,” said STCC Foundation Interim Director Robert LePage. “It’s a really great hands-on learning experience.” STCC student Carlos Cruz is the first student to participate in the program and began work this summer. Under the supervision of STCC Adjunct Professor of Civil Engineering Technology Robert Vetrano, Cruz already has scanned more than 600 of the exposition’s drawings, converted them into TIF format, cleaned the images, and finally converted them into PDF format. Next summer, LePage said he hopes to have at least three or four additional interns to help with the project, and credits the Eastern States Exposition with stepping forward to become the first local organization to support the scholarship program. “It’s an interesting project,” said LePage. “And it’s nice to support and partner with an organization like the Eastern States Exposition, with such a strong mission and focus on education.” LePage noted that, while the ESE is the first organization to step forward to contribute to the STCC Civil Engineering Excellence Fund, there are opportunities for other area businesses to get involved.

 

Colony Hills Capital Announces Acquisition

WILBRAHAM — Colony Hills Capital, LLC (CHC), a Wilbraham-based real-estate-investment firm, recently closed on the $14 million purchase of Wynthrope Forest Apartments, a 270-unit, garden-style community located in Riverdale, Ga. Wynthrope Forest, built in 2000, occupies 28 acres of land. “Because Wynthrope Forest was an REO, we were able to acquire this tremendous asset at an excellent cost basis and significantly below replacement cost,” said David Kaufman, vice president with CHC. “With minor capital improvements and instituting best-in-class management disciplines, I believe our investors will be rewarded with strong risk-adjusted returns.” CHC was joined by equity partners Plymouth Opportunity REIT and Redwood Real Estate Partners in the investment, as well as Morgan Stanley, which provided the mortgage financing on the property.

 

Big Y Opens Latest Store

in Franklin

SPRINGFIELD —  Big Y recently opened its newest World Class Market at 348  East Central St. in Franklin. The 56,866- square-foot market boasts many new innovations both inside and outside of the store. Bowdoin Construction Corp. served as the general contractor for this location, in conjunction with several local subcontractors, such as Tom Gioloso Construction Inc., for the completion of this $14.5 million investment that began in September 2011. “All of us at Big Y are excited to offer the Franklin community with a brand-new shopping experience and a new option for their grocery and lifestyle needs,” said Big Y’s president and chief operating officer, Charles D’Amour.

 

AJE Financial Services Moves into New Quarters

LUDLOW — AJE Financial Services in Ludlow recently moved into new offices at 588 Center St. in Ludlow. Previously located on 364 East St. in Ludlow, the company had outgrown its former location. Owner and President Robin Wdowiak said he is pleased to be able to keep the business in town. “AJE Financial Services has been a part of the Ludlow business community for 17 years, and we are thrilled that we were able to find a  suitable location right here in town,” said Wdowiak. “I grew up in Ludlow and know many of the residents here, so there is always a neighbor-helping-neighbor feeling to the services that we provide.” The company staged an open house on Sept. 6.

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Sip, Clip & Go! Coffee Launched

SOUTH HADLEY — Karen Lynn, a South Hadley resident, recently announced the launch of  Sip, Clip & Go! Coffee,  a niche brand of coffee geared specifically for the cycling community. The coffee is 100% fair-trade and organic. Additionally, Lynn pledges that 1% of all coffee profits will be donated to Bikes Belong, a nonprofit organization that helps build bicycle-friendly communities. “I created Sip, Clip & Go! Coffee to cater specifically to the cycling community” said Lynn, an avid cyclist for 12 years and long-time coffee lover. “There is an intrinsic cultural link between coffee and cycling. I think part of it is that coffee and cycling accomplish the same thing — they inspire conversation, collaboration, and connection.  I’ve always enjoyed the sense of shared community that cycling has brought into my life, and Sip Clip & Go! Coffee seeks to pay homage and contribute back to that very community.” Lynn works with local roasters in the Pioneer Valley to create the various blends of Sip Clip and Go! Three blends are currently being offered, all with cycling-centric names: Crank Set, Off the Chain, and Carbon-Free Commuter. Additionally, ceramic mugs and stainless-steel tumblers are available to order on the Web site. Sip Clip & Go! Coffee is available for sale primarily through the Web site. Plans to place the coffee into bicycle shops are Lynn’s next step. “I’ll be reaching out to local bike shops over the coming weeks; after establishing the product locally, I’ll branch out from there.” The coffee retails for $12.99 for a 12 oz. bag of whole-bean or ground coffee, and Lynn plans to utilize social-media outlets like Twitter and Facebook to announce online coupons or promotional discounts. For additional information, or to inquire about carrying Sip, Clip & Go! Coffee in sport and bike shops, e-mail [email protected].

 

Springfield Museums Awarded $150,000 Grant

SPRINGFIELD — The Springfield Museums have been awarded a highly competitive Museums for America grant of $150,000 from the federal Institute of Museum and Library Services (IMLS) toward the creation and installation of “The Amazing World of Dr. Seuss,” an interactive, literacy-based exhibit for children. The 3,200-square-foot, bilingual exhibition is designed to instill a love of reading and introduce children and their families to the stories of Springfield-born author Theodor Seuss Geisel. “The Amazing World of Dr. Seuss” will provide opportunities to explore new vocabulary, play rhyming games, invent stories, and engage in activities that encourage teamwork and creative thinking. Upgrades to a companion Web site, www.catinthehat.org, will provide interactive games for children as well as educational resources for teachers. When fund-raising for the project has been completed, the new exhibit will be installed on the first floor of the Pynchon Building, formerly the Connecticut Valley Historical Museum. The Institute of Museum and Library Services is the primary source of federal support for the nation’s 123,000 libraries and 17,500 museums. The grants are awarded through competitive peer review. Out of 470 applicants to the Museums for America program, fewer than one-third were funded. “The projects selected represent a wide spectrum of activities that will help museums serve their communities better through exhibitions and community-outreach programs, collections-management activities, and behind-the-scenes projects,” said IMLS Director Susan Hildreth. The Springfield Museums is a nonprofit organization that includes the George Walter Vincent Smith Art Museum, the Lyman and Merrie Wood Museum of Springfield History, the Springfield Science Museum, the Michele and Donald D’Amour Museum of Fine Arts, the Pynchon Building, and the Dr. Seuss National Memorial Sculpture Garden.

 

Hampden Bank

Reports 130% Increase

in Net Income

SPRINGFIELD — Hampden Bancorp Inc., the holding company for Hampden Bank, recently announced the results of operations for the three and 12 months ended June 30. The company had an $882,000 increase in net income for the three months ended June 30, to $909,000, or $0.16 per fully diluted share, as compared to $27,000, or $0.00 per fully diluted share, for the same period in 2011. The company had a $1.7 million, or 129.5%, increase in net income for the year ended June 30, 2012 to $3.0 million, or $0.51 per fully diluted share, as compared to $1.3 million, or $0.21 per fully diluted share, for the same period in 2011. The company’s total assets increased $42.6 million, or 7.4%, from $573.3 million at June 30, 2011 to $616.0 million at June 30, 2012. Securities increased $31.9 million, or 28.5%, to $143.9 million. Net loans, including loans held for sale, increased $9.2 million, or 2.3%, to $407.3 million at June 30, 2012. Due to interest-rate risk, the company has decided to sell the majority of its current originations of long-term fixed-rate mortgages and has sold $23.2 million of fixed-rate mortgages during the year ended June 30, 2012. Non-performing assets totaled $4.1 million, or 0.67% of total assets, at June 30, 2012 compared to $7.5 million, or 1.30% of total assets, at June 30, 2011. Total non-performing assets included $2.3 million of non-performing loans and $1.8 million of other real estate owned. From June 30, 2011 to June 30, 2012, commercial real-estate non-performing loans decreased $1.5 million, residential mortgage non-performing loans decreased $1.4 million, commercial non-performing loans decreased $769,000, and consumer — including home-equity and manufactured homes — non-performing loans decreased $294,000. Deposits increased $17.6 million, or 4.2%, to $434.8 million at June 30, 2012 from $417.3 million at June 30, 2011. Savings accounts increased $12.3 million, demand deposits increased $8.8 million, money-market accounts increased $7.7 million, and NOW accounts increased $4.5 million. Certificates of deposits decreased $15.7 million. During the year ended June 30, 2012, the company purchased 812,750 shares of company stock for $10.2 million, at an average price of $12.52 per share, pursuant to the company’s previously announced stock repurchase programs.

 

3 Area Companies Named Employers of Choice

EAST LONGMEADOW — Four Massachusetts businesses, including three from Western Mass., have been selected as Employer of Choice Award recipients by the Massachusetts Chamber of Commerce. The winners — People’s Bank of Holyoke, Sanderson-MacLeod Inc. of Palmer, Savage Arms of

Westfield, and Seven Hills Foundation of Worcester — will receive their awards at the chamber’s Business Summit in September at the Resort and Conference Center in Hyannis. Recognition as an Employer of Choice provides statewide visibility for companies that have developed a culture for transforming and rewarding employee performance. The categories of focus are company culture, training and development, communication, job, recognition/rewards, life-work balance, and Employer-of-Choice-related results. Debra Boronski, president of the Massachusetts Chamber of Commerce, said the three-step process ensures that only the best companies are selected. “After an initial application with basic questions relating to Employer of Choice, we select semifinalists and submit additional, more-detailed, questions. We narrow that down to a smaller group and conduct on-site interviews with all the finalists to verify and ultimately select the winners.” Employers who have been in business for at least three years and have a minimum of 25 employees are eligible to participate. The size of a company and its resources are taken into consideration in the screening and selection process. Awards are given in two sectors: Manufacturing and Non-manufacturing/Service. The Massachusetts Chamber of Commerce’s annual Business Summit is a three-day gathering (Sept. 9-11) of business professionals from across the state, as well as state and local elected officials and representatives from the Mass. Office of Economic Development. This year, the summit will feature relevant panel discussions on health care cost containment, how to leverage social media, and an employer’s legal responsibilities. For more information and to register for the summit, contact Boronski at (617) 512-9667 or (413) 426-3850, or visit www.massachusettschamberofcommerce.com.

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Bell & Hudson Acquires Walsh/CDI Agency
BELCHERTOWN — Bell & Hudson Insurance Agency recently announced its acquisition of the Walsh/CDI Insurance Agency Inc. at 15 Central St. in West Brookfield. The West Brookfield office will continue to operate as Walsh Insurance Agency until Oct. 1, when it will take on the Bell & Hudson name. The office will continue at the same location and with the same staff, including Kathy Savary, long-time office manager for Walsh/CDI Insurance Agency. “We are pleased with this merger, as it enables us to continue offering the same level of local service our customers are familiar with, and also allows us to offer more insurance carriers,” said former owner Patricia Walsh. “Bell & Hudson is a respected independent insurance agency, and we are proud and pleased to be part of the team.” Led by President James Phaneuf and Vice President Matthew Phaneuf, Bell & Hudson now has 16 employees, including 12 licensed agents. The agency is one of only 28 independent insurance agencies in Massachusetts holding the coveted Five Star Award of Distinction presented by the Mass. Assoc. of Insurance Agents. In 2007 Bell & Hudson was named Business of the Year by the Quaboag Hills Chamber of Commerce, and in 2011 the Insurance Journal named Bell & Hudson the Best Independent Insurance Agency in the East to Work For. Bell & Hudson Insurance Agency offers property, casualty, life, group health, and accident insurance for businesses and families.

Holyoke Medical Center Ranks No. 1 in State for Stroke Care
HOLYOKE — The Stroke Collaborative Reaching for Excellence (SCORE), a voluntary, statewide quality-improvement collaborative administered by the Mass. Department of Public Health (DPH) that supports primary-stroke-service hospitals, recently ranked Holyoke Medical Center first out of 58 hospitals in Massachusetts, including large teaching facilities, for stroke care. Defect-free care is achieved when a patient receives the appropriate care based on clinical guidelines. “Holyoke Medical Center is proud that our hard work and passion for providing great care was recognized by this prestigious award from the DPH’s SCORE program,” said HMC Stroke Program Clinical Manager Angela Smith. “We strive to provide exceptional care to all of our patients. This award represents that every stroke patient that comes through our doors receives the highest quality of care.” The rating evaluated adherence to 10 stroke consensus measures and required that each stroke patient receive all 10 measures. Holyoke Medical Center had the highest score in the state. This was one of several awards the medical center received at the annual award ceremony of the American Heart/Stroke Assoc. and SCORE. The medical center also received awards for being the highest performer on the National Institute of Health Stroke Scale and the American Stroke Assoc. ‘Get With The Guidelines’ Gold, Gold Plus, and Target Stroke Honor Roll awards for consistently exceeding quality-care benchmarks for stroke and administering the clot-busting drug t-PA within 60 minutes of hospital arrival.

Elms College Social Work Program Reaccredited
CHICOPEE — The Social Work program at Elms College recently received Council on Social Work Education (CSWE) reaffirmation of accreditation through 2020. The accreditation is effective for all bachelor’s degree programs, including the traditional undergraduate degree, weekend college degree, and Social Work degree-completion program available through a partnership between Elms College and Springfield Technical Community College. Under the direction of Program Director Dr. Mary Brainerd, the Social Work department began a self-study in July 2011 that included three volumes addressing the 10 competencies as required by the CWSE’s Commission on Accreditation (COA). In February 2012, a COA representative made a site visit to the college and met with faculty, staff, students, alumni, and the advisory board. In June 2012, the COA voted to reaffirm Elms College’s accreditation for eight years. “The accreditation is a lengthy, involved process, but it is very important for our program,” Brainerd said. “Without it, our students would not be able to sit for their Social Work licensing exam after graduation and would not be able to enroll in master of Social Work programs in advanced standing, which allows them to complete a graduate degree in one year.” Elms College began offering Social Work as a concentration in the Sociology Department in 1960. The program was first accredited by CWSE in 1982. It was the first accredited undergraduate social-work program in Western Mass. Today, the program offers a four-year undergraduate curriculum that educates students to become competent and effective entry-level generalist social-work practitioners. There are currently around 90 Social Work majors, including students who complete a bachelor’s degree on the STCC campus. The Social Work program has successfully gone through the reaccreditation process five times since 1982.

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Normandeau Communications Changes Name to Normandeau Technologies
WEST SPRINGFIELD — In a strategic move designed to better convey the company’s full range of products and services, Normandeau Communications recently changed its name to Normandeau Technologies Inc. “It is our goal to have our name reflect more than just communications, but the entire breadth of solutions provided — telephone systems, structured cabling, networking, carrier and Internet services, mobility solutions, surveillance, call accounting, overhead paging, and messaging on hold,” said Kim Durand, director of sales for the company. “Our dedication toward building relationships with our customers and technical expertise has led us to become valued partners in decision-making processes for all their technology needs.” As part of its efforts to educate business owners and managers on the latest technology and how to take full advantage of it, Normandeau will offer ‘Lunch & Learn’ meetings at its new technology and training facility, located at the company’s office at 2097 Riverdale St., West Springfield. “We look forward to serving our community and providing educational opportunities to learn more about how new technology can benefit our customers,” said Durand.

Ludlow Mills Awarded $200,0050 EPA Cleanup Grant
LUDLOW — The U.S. Department of Environmental Protection has awarded WestMass Area Development Corp., owner and developer of the Ludlow Mills project, a $200,000 brownfields cleanup grant, another sign of progress in the continuing redevelopment of the 1.4 million-square-foot redevelopment project. The grant was part of a competitive process, and Ludlow Mills is one of 18 projects in Massachusetts to receive EPA Region One grants in this round. Westmass will use the funding to immediately begin removing asbestos from old mill buildings on the site. Westmass President Kenn Delude said the funds will augment state funding from the Office of Energy and Environmental Affairs for environmental remediation work that did not cover the removal of asbestos. “This is another significant step forward in the redevelopment of the largest brownfield mill-redevelopment project in New England,” said Delude. Westmass recently announced two projects for the site — a $27 million initiative launched by HealthSouth to build a new rehabilitation hospital, and a $22 million, 83-unit senior independent-housing project.

WEEI Radio Awarded UMass Athletic Broadcast Rights
SPRINGFIELD — Sports Radio 105.5 WEEI-FM recently announced an exclusive partnership with UMass that makes it the official home of UMass football and basketball. The five-year agreement kicks off with the 2012 football season, which begins on Aug. 30 at the University of Connecticut. In addition to comprehensive game coverage, WEEI Springfield will host the UMass coaches shows, featuring The Charlie Molnar Show and The Derrick Kellogg Show. The agreement was brokered by Nelligan Sports marketing, the multi-media rights holder for UMass Athletics.

Columbia Gas Donates Blankets to Friends of the Homeless
SPRINGFIELD — Employees of Columbia Gas of Massachusetts visited the Friends of the Homeless shelter on Worthington Street in Springfield recently to donate 150 heavy-duty blankets to the shelter. Columbia Gas employees have adopted Friends of the Homeless as one of the local charitable organizations they will be supporting in 2012, said Andrea Luppi, manager of Communications and Community Relations. “In addition to the donation of blankets, once a month, a group of employees from all departments has volunteered to serve lunch at the shelter and spend some time getting to know the people there,” she said. “It gives everyone a good feeling to be able to do something for a group that needs and deserves some help.” Last year, Columbia Gas signed on as one of the primary sponsors of “Journey in My Shoes,” which was the first fund-raising event for Friends of the Homeless.

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United Financial Bancorp Announces Acquisition

WEST SPRINGFIELD — United Financial Bancorp Inc., the holding company for United Bank, and New England Bancshares Inc., the holding company for New England Bank, recently announced the execution of a definitive merger agreement pursuant to which United Financial Bancorp will acquire New England Bancshares in a transaction currently valued at approximately $91 million, based on United Financial Bancorp’s 20-day volume-weighted average stock price of $15.89 per share as of May 30, 2012 and excluding shares used to terminate New England Bank’s employee stock ownership plan. United Financial Bancorp’s acquisition of New England Bancshares will add approximately $726.5 million in total assets, $557.9 million in gross loans, and $581.6 million in total deposits before acquisition-accounting adjustments. The transaction will expand United Financial Bancorp’s presence into Hartford, Tolland, New Haven, and Litchfield counties in Connecticut, where New England Bank operates 15 full-service banking offices and two administrative offices. Under the terms of the definitive merger agreement, at the effective time of the merger, each share of New England Bancshares common stock will be converted into the right to receive 0.9575 of a share of United Financial Bancorp common stock. The consideration received by New England Bancshares stockholders is intended to qualify as a tax-free transaction. United Financial Bancorp expects the transaction to be immediately accretive to its earnings per share, excluding one-time transaction expenses. The transaction represents 163% of New England Bancshares’ tangible book value and a core deposit premium of 7.4% at March 31. Richard Collins, chairman of the board, president, and CEO of United Financial Bancorp, said that “we are very pleased to announce our plans to partner with New England Bancshares. This combination presents a tremendous opportunity to expand our presence in Connecticut, where United Bank does not currently maintain any branches. Connecticut is an attractive and growing banking market, and one we have had our eye on for some time. Like us, New England Bancshares has deep roots in the communities it serves, and we look forward to introducing our brand of banking to this region. We believe the strategic value of this transaction will enhance our franchise and add value to our stockholders’ investment. We are excited about the future of our combined company.” David O’Connor, president and CEO of New England Bancshares, said, “we feel that this merger is an excellent opportunity for our customers and the communities we serve. Partnering with United Bank will allow us to continue providing our customers with a high level of personalized service and local decision making while preserving our community-bank atmosphere.” The transaction, which has been approved by the board of directors of both New England Bancshares and United Financial Bancorp, is expected to close in the fourth quarter of 2012. T

 

Research Spending Up 7% at UMass Amherst

AMHERST — According to UMass President Robert L. Caret’s office, research spending at the Amherst campus of UMass is up 7% over last year, while research spending at the five-campus system is up more than 8%. The funds, which helped the Amherst school reach a total of $181.3 million in research spending, come mostly from federal grants, with some private corporations also contributing to research projects. According to a report prepared by the UMass Office of Institutional Research, the university as a whole spent $586.7 million in fiscal 2011, up from $542.7 million in fiscal 2010. Some money on the Amherst campus has been spent developing new radar systems to provide earlier warnings of severe weather events such as tornadoes and hurricanes, while other funds were spent on nanotechnology.

 

Universal Plastics Acquired

HOLYOKE — The father-son team of Sunil and Jay Kumar has acquired Universal Plastics from the Peters family, pledging to serve as on-site managers and grow the business as the Whiting Farms Road company, founded in 1966 by James R. Peters, transitions from one family ownership group to another. Terms of the sale were not made public. Universal Plastics has gross annual sales of approximately $10 million, employs 70 people, and manufactures thermoforming plastics that include custom containers, protective covers, and enclosures for many large companies including Pratt & Whitney, General Electric, and BE Aerospace. The company also does work for the U.S. military. The new owners plan to keep senior management in place at the company and hope to expand and grow the product line. The Kumars also plan to serve as on-site owners and managers of the business. Sunil Kumar has an extensive background in manufacturing, having previously worked as president and CEO of International Specialty Products and GAF Materials Corp., and as executive vice president and member of the board of Bridgestone/Firestone Tires. His son Jay, who will join him in ownership, is a graduate of Cornell University and has worked extensively in the investment arena, most recently as managing principal at PAON LLC. According to Joseph Peters, president of Universal Plastics, closing on the sale of the business occurred this week, and the new ownership group has already reached out to many of Universal’s customers to inform them of the acquisition. Peters and his brothers Michael and Richard serve as senior managers of the company and will stay on for the foreseeable future to ensure a smooth transition.

 

HMC Earns Accreditation from Joint Commission

HOLYOKE — Holyoke Medical Center has earned the Joint Commission’s Gold Seal of Approval for accreditation by demonstrating compliance with the commission’s national standards for health care quality and safety in hospitals. The accreditation award recognizes Holyoke Medical Center’s dedication to continuous compliance with the Joint Commission’s state-of-the-art standards. The medical center underwent a rigorous, unannounced on-site survey in January. A team of Joint Commission expert surveyors conducted a full evaluation for compliance with standards of care specific to the needs of patients, including infection prevention and control, leadership, and medication management. “In achieving Joint Commission accreditation, Holyoke Medical Center has demonstrated its commitment to the highest level of care for its patients,” said Mark Pelletier, executive director of Hospital Programs, Accreditation, and Certification Services for the Joint Commission.

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Hampden Bancorp Plans Cash Dividend
SPRINGFIELD — Hampden Bancorp Inc., the holding company for Hampden Bank, recently announced it had a $624,000, or 246.6%, increase in net income for the three months ended March 31, 2012, to $877,000, as compared to $253,000 for the same period in 2011. The provision for loan losses decreased $575,000 for the three-month period ended March 31, 2012 compared to the same period in 2011, due to decreases in delinquent loans, including non-accrual loans, declining impaired loans, and continued improvement in general economic conditions. In addition, the company’s total assets increased $37.8 million, or 6.6%, from $573.3 million at June 30, 2011 to $611.1 million at March 31, 2012. Securities increased $19.6 million, or 17.5%, to $131.5 million, and cash and cash equivalents increased $7.2 million, or 23.0%, to $38.3 million at March 31, 2012. Deposits increased $18.2 million, or 4.4%, to $435.4 million at March 31, 2012, from $417.3 million at June 30, 2011. The company has been focused more on obtaining core deposits than time deposits, according to Thomas R. Burton, CEO and vice chairman. “Economic conditions in our local economy continue to improve, as evidenced by a decline in delinquent and impaired loans as well as a nominal increase in loan growth,” he said. “We have reduced the provision for loan losses while continuing to maintain strong ratios related to our reserve coverage. Overall, we are pleased with the results but recognize that asset growth is necessary for continued financial improvement.” The board of directors declared a quarterly cash dividend of $0.04 per common share, payable on May 31, to shareholders of record at the close of business on May 16.

WMECo Launches Mobile Web Site
SPRINGFIELD — Western Massachusetts Electric Co. (WMECo) recently launched a mobile Web site for customers who use smartphones. Using the new mobile site, customers can view their account, pay their bill, view current power outages, or report a new power outage, all from the specially designed Web site. “It’s important to us that our customers feel we are accessible,” said Peter Clarke, WMECo president and chief operating officer. “They have told us they want more and easier ways to manage their accounts and receive information from us, so this is a logical next step for us to deliver on that request.” The mobile Web site works with either an iPhone or Android device. When customers access wmeco.com from a smartphone, they will be automatically directed to the mobile-friendly Web site.  In addition, the mobile site puts customers one touch away from calling or e-mailing WMECo customer service and from accessing the company’s Twitter, Facebook, and YouTube pages. Customers may also click a link on the site to view the company’s full Web site. WMECo, a Northeast Utilities company, serves approximately 210,000 customers in 59 communities throughout Western Mass.

Whalley Selected for ITC47 Contract
SOUTHWICK — Whalley Computer Associates (WCA) was recently awarded the ITC47 contract, which will allow it to continue to sell technology products such as desktop computers, laptops, servers, storage devices, and numerous other related technology products to organizations that use the Massachusetts State Purchasing Contract as a purchasing tool. WCA, a leading supplier to Massachusetts K-12 schools, partners with 181 of the state’s 320 school systems to provide technology products, services, training, and consultation. WCA also works with 57 cities and towns, 36 law-enforcement departments, 19 public colleges and universities, and 12 state agencies. “I think the number of Massachusetts organizations that have selected us as their primary vendor validates our decision to remain a large, regional, locally owned business,” said Paul Whalley, vice president and a former elementary-school teacher. Whalley noted that WCA is the sixth-largest vendor of the prestigious Massachusetts Higher Education Consortium (MHEC) contract, which has 600 suppliers providing computers, books, vehicles, science materials, furniture, and nearly every other product required by public Massachusetts colleges and universities. “WCA is also unique in having an office in the western part of Massachusetts and another in Central and Eastern Mass.,” said Whalley. “This allows us to rapidly and easily service those organizations that have offices throughout the state.”

Tighe & Bond Ranked Among Top Design Firms
WESTFIELD — The Engineering News-Record (ENR) once again ranked Tighe & Bond among the top 500 design firms in the nation, according to David Pinsky, president. ENR ranks companies by the previous year’s gross revenue for providing design services to domestic and international markets. Tighe & Bond ranked 272 in ENR’s 2012 report, which exceeds last year’s ranking of 309 and reflects the firm’s 2011 annual gross revenue of $36 million. “Last year was a very successful and profitable year for us,” said Pinsky. “We saw growth in all of our primary business units and acquired a sixth office in Portsmouth, N.H., that enables us to better serve our clients in that state, Southeastern Maine, and Northeastern Mass. All of this is backed by our ongoing commitment to deliver the highest-quality services to our clients on time and within budget.” The Boston Business Journal also ranked Tighe & Bond as one of the largest engineering firms in Massachusetts, according to Pinsky. In its 2012 Book of Lists, the journal ranked the firm 12th out of 25 top-billing firms.

Columbia Gas Supports Link to Libraries
SPRINGFIELD — Columbia Gas of Massachusetts has given a grant to Link to Libraries to help promote literacy and donate books to public elementary schools and nonprofit organizations in Western Mass. The funds will be used to supply all children entering kindergarten in Holyoke and Springfield with literacy bookbags. “We are tremendously honored that the Columbia Gas of Massachusetts has decided to join us in our mission,” said Susan Jaye-Kaplan, Link to Libraries co-founder. “This grant will have substantial economic impact in our mission to enhance early literacy and promote that all youth be proficient readers by grade 4.” Steve Bryant, president of Columbia Gas, noted that “Columbia Gas, as well as our employees, is committed to supporting families in need. Helping to provide books to kindergarten children is just one way we can help ensure that children get started on the right path to become lifelong readers.” Since its inception in 2008, Link to Libraries has donated more than 50,000 new books to area youth.

Big Y Adds 41st Pharmacy
SPRINGFIELD — Big Y Foods Inc. recently opened its 41st pharmacy in the World Class Market at 700 Main St., Suite 2, in Great Barrington. Pharmacy Manager Helen Costello, R.Ph., will be working alongside pharmacist Julie Samale, R.Ph. and technician Raeven Fuller to bring added convenience to grocery shoppers in Southern Berkshire County. Pharmacy hours will be weekdays, 9 a.m. to 8 p.m.; Saturdays, 9 a.m. to 5 p.m.; and Sundays, 9 a.m. to 1 p.m. Big Y Pharmacies plan to conduct special wellness events throughout the next few months, including total cholesterol and blood-pressure screenings, glucose and body-fat-percentage testing, and skin analysis. Big Y currently operates pharmacies throughout Massachusetts and Connecticut.