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Opinion
Deliberation Needed on Minimum Wage

In 2006, the state Legislature enacted a two-step increase in the minimum wage, raising it to $8 per hour by January 2008. At the time, that rate was the second-highest in the country, behind Washington state and tied with California. Just about each year since then, the issue of increasing the minimum wage comes up for debate on Beacon Hill, and this year was no different.
On the second-to-last day of the 2013 legislative session, the Senate passed a bill increasing the rate in three steps to $11 per hour while tying additional increases to inflation. The Affiliated Chambers of Commerce of Greater Springfield (ACCGS) advocated that the Senate move its vote until the new year for several reasons, not the least of which was the timing of the vote so late in the session, giving amendments to the bill very little attention and time for debate, and the House virtually no chance to debate either the bill or its amendments until the new year.
The ACCGS expects the issue to come to a head early in the coming year. We suspect the rate will be increased, as the debate seems more focused on what the rate will be rather than if the rate will be higher and whether or not it will be tied to an inflation-linked index, and how this acknowledged increase in the cost of doing business will be offset by decreases in other business costs.
Even the term ‘minimum wage’ is being debated. There are some in the Legislature who would prefer the rate be increased even higher than the Senate’s suggested $11 per hour, noting that it would be a ‘living wage,’ and there are those who would like to see a more moderate and reasoned approach for a ‘starting wage.’
Whatever the term, a wage is a wage, and wages constitute one of a company’s largest operating costs. As such, the ACCGS believes more debate and deliberation is needed on this issue, and is calling for a very careful and detailed look at any request for an increase.
A recent survey of chamber members showed that more than 80% of the respondents already pay above the state and federal minimum wage, with more than half paying an hourly rate of $10 or more. More than 80% said an increase in the minimum wage was somewhat or very important to them, noting their very real concern that a large increase would cause upward pressure on all wages. Many of the businesses went so far as to acknowledge that other steps would need to be taken in their individual businesses to offset that pressure.
The ACCGS recognizes that more than 10 other states have increased their minimum wage rate this year, but believes that none have taken it to the levels the Massachusetts Senate did. We know there are studies as to the pros and cons of an increase and the impact it has on the economy and on jobs, and our own survey results show there will be an impact. With an unemployment rate in our region that is almost 50% higher than the state in general, actions that could inhibit job creation must be scrutinized.
As the House moves its debate forward, the chamber will advocate with representatives for moderation in any increase in the minimum wage, recognizing what negative impacts could occur, while at the same time, the chamber will call for a linked action to reductions in other costs of doing business, such as the unemployment-insurance tax. Like the minimum wage, where this state ranks among the highest in the U.S., the same holds true for the cost of unemployment insurance. The chamber firmly believes we should all work collectively and collaboratively at reducing the costs of owning and operating a business in the Commonwealth to enable job creation, reduce unemployment, and improve the overall economy of the region.

Jeffrey S. Ciuffreda is president of the Affiliated Chambers of Commerce of Greater Springfield.

Opinion
Opportunity for UMass and Tower Square

On Nov. 26, UMass President Robert Caret and Gov. Deval Patrick made it official: the university will seek to create what’s being called a ‘satellite center’ in Tower Square in the heart of downtown.
Plans call for leasing 27,321 square feet of space on the second floor of the retail/office complex built in 1969 and known then as Baystate West, with the university also gaining rights to use 1,600 square feet on the first floor of the building. While the exact use of this space, from a programming perspective, is still to be finalized, the goal is to have this satellite facility in place for the start of the academic year next fall.
There were four proposals sent to the university for the center — the other three being space in 1350 Main St. (One Financial Plaza), square footage in Harrison Place (1391 Main St.), and space within the Peter Pan bus terminal. And while all of those locations might have worked, we believe the Tower Square site makes the most sense and offers the most potential for having real impact in the city’s central business district.
It offers the most visibility for the university, probably the most flexibility, and the best chance to spur economic-development activity. And it provides the best opportunity in many years to spark a rebirth at what was once a hub of activity and commerce in Springfield.
That was a long time ago, of course, a different era in many respects, but mostly those involving how people shop — and where. Those who have lived in this region for 40 years or more can certainly tell stories about how downtown Springfield was the place to be — especially on a Saturday morning — and Baystate West was the center of it all.
People could buy everything from clothes to books to sporting goods, and dine at one of several eateries in the complex.
Construction of first the Eastfield Mall and then the Holyoke Mall started to change the equation rapidly and profoundly, and by the late ’90s, most all of the retail space in what was by then Tower Square was vacant.
Some new signs of life have emerged in recent years. Several banks now have retail facilities in the complex, Cambridge College relocated into space on the first floor earlier this year, and there’s a successful restaurant operating in space along Main Street. Still, many of the shops are empty, their windows filled with artwork or promotional material for area arts organizations and nonprofits.
Bringing a UMass satellite office into this environment is not going to change things overnight. After all, there are already hundreds of people in the office tower and thousands working within a few blocks, and if this critical mass hasn’t changed the fortunes of Tower Square, how much can be expected from some students and perhaps a few dozen workers?
Well, more vibrancy can be expected, and perhaps more momentum for a landmark whose best days are clearly behind it, but that could — and hopefully will — play a prominent role in re-energizing Springfield’s downtown.
There’s no turning back the clock for Tower Square — it is very unlikely that it can ever again be what it was in the ’70s and early ’80s — but this planned UMass presence can help change the equation.
We don’t know what will develop at this satellite center, but for now, this looks like a smart choice for the university, the city, and its evolving downtown.

Opinion
Casino Saga Ends Badly in Palmer

There have certainly been a great many surprises in the two years since lawmakers passed legislation authorizing casino gambling in Massachusetts — developers getting in and dropping out; Holyoke’s mayor reversing himself, and then reversing himself again; residents saying ‘no’ in community after community; operators not passing muster with the Gaming Commission; competition for coveted licenses evaporating.
But perhaps the biggest surprise is just how badly things ended in Palmer (and they’re not over yet, apparently) between that community and Mohegan Sun.
Consider these remarks from Town Council member Paul Burns in a press release he sent to local media outlets late last month: “regretfully, I have to acknowledge that, as those on the anti-casino side indicated, Mohegan Sun cannot be trusted.” And, “Mohegan’s loss at the polls was not the result of a divided community, but the result of a conflicted casino company more focused on ensuring their financial viability and protecting their Connecticut property than they were on securing a license.” And, “good neighbors don’t work to impoverish their neighborhood. Good neighbors aren’t vindictive. Good neighbors care about more than their bottom line.”
It’s hard to imagine Burns, an ardent supporter of this project for as long as it’s been on the drawing board, offering such opinions two years ago or even two months ago. After all, Mohegan and Palmer have been linked in a project longer than any other community/developer tandem. Actually, we now need to use the past tense — Mohegan is now officially partners with Suffolk Downs in a bid to place a casino on track property in Revere — and this development is now clouded with intense controversy.
Indeed, since Palmer’s residents turned thumb’s down to Mohegan’s plans to build just off exit 8 of the turnpike early last month, the conspiracy theorists have been working overtime, and the really ugly side of the casino business has come into full view.
First, there were claims about a voting machine malfunctioning at a critical time, creating questions about the 93-vote defeat of the measure. Then, there were claims from pro-casino forces that the town clerk was making it difficult for gaming advocates to register to vote for the referendum, generating more questions about the tally.
But then, the focus shifted, from the vote and a planned recount (which upheld the original outcome) to the strong rumors that Mohegan Sun was talking with officials at Suffolk Downs well before the vote in Palmer.
And the conspiracy theories started multiplying. Indeed, the growing sentiment in Palmer is that Mohegan claimed to want a site in that community purely to minimize the impact on its facility in Connecticut (Palmer is readily accessible to people in the Nutmeg State via I-84), and that it stayed in the game in that town — it was the last developer to pay the licensing fee and draft a host-community agreement — just long enough to keep another casino operator from building at that location.
Those now quite angry with Mohegan Sun claim the company was either overconfident or ambivalent (or both, if that’s possible) going into the referendum vote and certainly didn’t work hard enough, or effectively enough, to change the eventual outcome. Further, the conspiracy theorists contend, Mohegan, by virtue of that referendum vote, has the best scenario possible — no casino in Palmer at all, and possibly one with the Mohegan Sun name on it just outside Boston.
Some are even saying that Mohegan tanked the Palmer vote to get pretty much everything it wanted.
We don’t know how much stock to put in all this, but things certainly don’t look good for Mohegan Sun right now — at least from a PR perspective and with regard to its five-year relationship with the struggling community of Palmer, which certainly seemed to buy into Mohegan’s rhetoric about a grand resort casino on the hill above the turnpike.
Maybe the best thing we can say at this point is that none of what is happening should actually be considered surprising. This is, after all, a business where greed and profits come before all else.

Opinion
Life in a Changed Casino Landscape

What a difference a year makes.
At just about this time last year, there were five proposals for a Western Mass. resort casino on the drawing board — or close to being there — in Springfield, West Springfield, and Palmer, and there was potential for another taking shape in Holyoke.
And all this attention to the western portion of the state was resulting from the perception that the stars — politically and otherwise — were aligned for a casino at Suffolk Downs in East Boston and that it seemingly made little sense to enter that fray.
Today, there is one Western Mass. casino plan still on the table after the voters in West Springfield and Palmer said no to the proposals for their communities, and the Springfield competition was whittled from three to one. Meanwhile, the voters of East Boston turned thumbs down to the Suffolk Downs plan, leaving those developers faced with a long-shot (that’s an industry term) bid to shift the site of the planned construction to 51 acres they own in neighboring Revere, where voters actually said ‘yes.’
Quite the turn of events.
So, what are we to make of all this? For starters, it’s quite evident that while the Legislature finally came around to the idea of commencing the casino era in Massachusetts, the voters, except those in a few isolated communities, including Springfield, have said, in essence, ‘fine, but not in my town.’
This sentiment was not surprising in West Springfield, where the casino planned for the Big E seemed a stretch, and the concerns about traffic were considerable. But the Palmer vote was a shocker, because this was a community that seemingly wanted a casino and, much like Springfield, lacked anything approaching a plan B when it comes to job creation and economic development.
All this means that the competition the Mass. Gaming Commission and its chairman, Stephen Crosby, were so desperate to create 18 months ago has all but dissolved, especially here, in the four counties of Western Mass.
And this has us somewhat worried, because while MGM, the lone casino developer still standing in Western Mass. and the owner of an apparently free ride to the coveted license for this region, is a responsible company that has done just about everything right so far in this contest, this region would certainly benefit from having that competition.
That’s because competition always makes a company better. That’s the case in every other business sector, and it is certainly so with gaming. Had the voters of Palmer said ‘yes,’ the commission would have had an intriguing matchup to decide, a classic urban-versus-surburban contest that would have given the decision makers quite a bit to think about.
It is now incumbent upon the Gaming Commission to create this competition artificially, for lack of a better term.
There may be only one casino proposal for Western Mass., but it must still be a first-class operation that works for Springfield and, to the greatest extent possible, for the many impacted communities as well.
We have endorsed the MGM proposal as the best of the options for Springfield, and we still have confidence that this operator can and will build a facility that will help — that’s help — revitalize the city and especially its South End, but without negatively impacting existing cultural attractions and businesses in the hospitality sector.
In this now radically changed casino landscape where competition here no longer exists, it’s up to the Gaming Commission to make sure that’s what happens.

Opinion
Can Springfield Learn from Cleveland?

By NANCY URBCHAT

Four years ago, I attended my first Initiative for a Competitive Inner City (ICIC) Conference in Washington, D.C. It was thrilling to spend two days in the company of some very smart people who have dedicated their professional lives to reinvigorating cities. I came away so moved and armed with verifiable facts that I felt compelled to advocate for a more vibrant small-business environment in my own city — Springfield.
This year’s conference, held in Cleveland, Ohio, held a special attraction for me. Having grown up in Northeastern Ohio, I was particularly interested in reconnecting with a city that had, by most accounts, befallen a fate typical of Rust Belt cities. I knew I had to make the investment and attend.
I was not disappointed. Day one featured panelists from Cleveland. One discussion focused around the integral role the Cleveland Foundation has played in Cleveland’s recovery. The foundation’s top priority is strengthening the urban core, and, to that end, it has made economic-development grants totaling $85 million since 2006.
The Cleveland Foundation is also a power broker, bringing Case Western Reserve and competitors University Hospital and the Cleveland Clinic to the table. Today, these powerhouse players are transforming public transportation, the economic vibrancy of the region’s small businesses, and the health and well-being of several distressed neighborhoods.
Collectively, they have made significant investment in the city’s rapid transit, known as the HealthLine. Its tagline, “It’s not a bus. It’s not a train. It’s the future” provides a sense of the project’s magnitude. Travel down Euclid Avenue — a once-distressed, 9.8-mile thoroughfare — and see urban transformation at its best. Billions of dollars in economic investment have happened thanks to the combined efforts of this public/private partnership, a visionary transit authority, a willing city government, and federal and state public transportation dollars.
Another topic was the importance of buying local and developing a standard definition of exactly what that means. Consider University Hospital. The organization has completely redefined and restructured its purchasing policies. Any project with a value of $20,000 or more must include bids from local companies. Many of the revised policies now make it feasible for small businesses to successfully compete on, and win, business.
Cleveland Clinic has launched ‘Meet the Neighbor’ events in some of the most distressed adjacent neighborhoods. A homeowner is recruited who serves as host for a neighborhood gathering. The clinic provides refreshments and a facilitator. Neighbors are often meeting one another for the first time. The facilitator engages neighbors in an exploration of neighborhood problems.
Together, they identify a pressing problem and roll up their sleeves to solve it. Sometimes it takes more than sweat to solve urban problems. Cleveland Clinic provides grants of up to $5,000 to assist these local problem solvers.
Upon my return to the City of Homes, I asked myself, “why not in Springfield?” My opinion is that economic-development initiatives have largely taken a back seat to the casino proposal. Certainly, an $800 million project is sure to get people’s attention, but my guess is the casino was never intended as a panacea and the be-all, end-all of economic development. Yet, that is what it appears to have become. For the record, Cleveland’s new casino was never mentioned once during the conference.
Vision and leadership were also in evidence in Cleveland. Mayor Frank Jackson and members of his economic-development team also appeared on the conference roster. Smart, capable, and committed people are working in concert with the partners I listed earlier. People working in silos don’t transform cities.
Finally, there’s an intangible at work. Let’s call it the love factor. People who participate in the ICIC love cities. In particular, they have a passion for their work and the well-being of their respective cities. They also happen to have positions of power and authority. Somehow they have come to the realization that transforming cities requires one’s self-interest to take a back seat to the greater good.
That may sound a bit ‘pie in the sky,’ but that seems to be what’s at work in Cleveland and Detroit. And I, for one, would love to see that happen in Springfield.

Nancy Urbchat is a principal with Springfield-based TSM Design.

Opinion
A Step Forward for Springfield

Seemingly lost amid all those much larger headlines last month concerning the World Series, the debt-ceiling crisis, and Westfield State President Evan Dobelle getting suspended and then suing everyone who had anything to do with that action was this item in the local paper: ‘Springfield City Council OKs raises for mayor, councilors.’
This development — at least the first part of the equation — has been talked about for some time and, in most respects, was expected and almost a foregone conclusion. But it is still a significant step forward for Springfield.
(Before explaining why, we’ll quickly address the second part of that headline: This is how it works in situations like this; city councils, in general, will gladly approve a pay hike for the mayor as long as they are quite sure the votes are there to give themselves one, too. It’s not going to happen otherwise, so just accept it and move on.)
That bit of local politics aside, this vote by the council to take the mayor’s salary from $95,000 to $135,000 — the first raise for the city’s chief executive since Bill Clinton was starting his second term — represents real progress when it comes to securing solid leadership in the city for years to come.
Raising the mayor’s salary does not ensure effective leadership — there are untold examples of how people in public positions with big salaries have failed in their roles (see Dobelle) — but it certainly helps in that regard. That’s because many people, especially members of the local business community, have eschewed bids for public office simply because they could not afford to take a serious pay cut.
This $40,000 raise will reward the current mayor, Domenic Sarno, but, more importantly, it will help ensure large, deep fields of candidates in the future.
And from our view, solid leadership is perhaps the most important ingredient in the large volume of work that remains to be done when it comes to returning Springfield, the state’s and the unofficial capital of Western Mass., to prominence.
Let’s just look at the near future. If a planned resort casino is built in the South End of the community, the city’s leadership, and especially the mayor, will have to assimilate that nearly $1 billion development and work to ensure that it becomes some kind of asset, not a liability; no small task. Meanwhile, that mayor will still have to deal with a school system in crisis, a downtown that will need much more than a casino, public safety issues, and the ongoing problem of reinventing this former manufacturing hub.
And if the casino is built somewhere else? Well, that mayor will have to contend with all those latter items listed above and then also deal with what will be serious psychological fallout — and find a way to develop several blocks of underutilized and/or tornado-damaged property the old fashioned way, and at a time when it is very difficult to convince developers to invest in the city.
Either way, whoever is in the corner office is going to have their hands full.
A $135,000 salary won’t make the job any easier, but it might help ensure that those who win that assignment have the wherewithal to carry it out effectively.
Springfield’s goal moving forward is to make itself a community of choice again. It held that distinction once, but it was a long, long time ago. Regaining that status won’t happen quickly or easily, and it won’t happen at all unless there is strong consistent leadership for many years to come.
The council’s vote to raise the mayor’s salary is just one step, but an important one, in moving the city forward. And it’s a step that other area communities currently underpaying their mayors — Chicopee, Easthampton, and others on that list — should emulate.

Opinion
Some Lessons from Worcester

By PAUL McMORROW
Worcester’s downtown withered when city officials staked the neighborhood’s future on a silver-bullet development that missed its mark badly. Now the city is redeveloping downtown, albeit at a pace that seems impossibly slow.
But impatience misses two key points. The massive effort is advancing, even in the face of a weak real-estate market, and it’s advancing in the right direction. Worcester, once bedeviled by gimmicky real-estate developments, is sticking to its plan and refusing to take shortcuts. Given the downtown neighborhood’s history, that’s the most important development of all.
When developers broke ground on Worcester’s CitySquare project three years ago, the development was the largest post-urban-renewal downtown redevelopment effort in Massachusetts history. The 20-acre, $565 million project involves demolishing a massive failed downtown mall, laying out a new street network, and constructing millions of square feet of offices, retail storefronts, and residential space. Worcester is trying to move beyond its failed downtown mall by creating something that is, in both physical form and philosophy, the antithesis of an urban shopping mall.
Scores of American cities suffered from disinvestment and population loss in the 1960s and 1970s. Worcester wasn’t alone in throwing an expensive mega-project at its case of urban rot. But its results were especially disastrous. The city saw scores of shoppers abandoning downtown storefronts for suburban shopping malls, so it decided to drop a shopping mall in the middle of its downtown, sandwiched between City Hall and the train station.
The mall was an unmitigated disaster. It failed twice. Those failures became magnified because Worcester had bulldozed a huge swath of its downtown and erased key roads to accommodate the mall. The city had cut its downtown in two for a gimmick that didn’t even work.
The city is currently working on rebuilding a downtown that looks and functions like one. It’s a turnaround plan that celebrates the downtown, instead of suburbanizing it. It recognizes that good downtowns start with people, and once downtowns fill with people, business happens organically.
CitySquare began with addition by subtraction. Construction crews demolished the old mall and much of the garage parking connected to it. They leveled 80,000 tons of concrete and rebuilt the street grid the mall had erased. The project developer, Leggat McCall Properties, built and opened a pair of commercial buildings, including a new headquarters for the insurance company Unum, in the midst of a poor development market.
Plenty of work remains. More than 1.5 million square feet of buildings remain on the drawing boards. The city needs every one of them to create a downtown that hums with life. Worcester’s failed mall showed that cities can’t wish vibrant downtowns into existence. People need real reasons for coming, and staying, downtown. That’s why the residential component of Worcester’s CitySquare plan looms large — it shows the city understands the importance of incremental change.
CitySquare needs around-the-clock residents to anchor Worcester’s new downtown, not just office workers who punch the clock before driving home. It needs a critical mass of bodies who are vested in the neighborhood and who will attract the restaurants and coffee shops that will draw new visitors to the area, which will, in turn, allow the entire district to succeed. This critical mass needs to be large.
The city needs sizeable apartment and condominium complexes to deliver the number of bodies that will anchor the rest of the neighborhood. Large residential buildings are also very difficult to build in Worcester because they cost more to build than they’d generate in rent. Cheaper wood-frame apartments could have gone up a year or two ago, but these low-slung buildings wouldn’t generate anywhere close to the kind of residential density the CitySquare vision hinges on. It’s a sign that the city gets it, that it’s avoiding shortcuts and holding out for the kind of density it needs to create a downtown that isn’t just full of buildings, but actually feels alive.

Paul McMorrow is an associate editor at Commonwealth Magazine.

Opinion
The Mandate for Medical Marijuana

One year ago, the Mass. Medical Society (MMS) was busy lobbying against a ballot question that proposed to legalize marijuana in the Commonwealth for medicinal purposes.
Its leaders argued that marijuana has never been subjected to clinical trials like every other prescription. That its benefits are unproven on a large scale. That doctors are concerned about violating federal law.
All valid arguments. But after voters overwhelmingly approved medical marijuana at the polls, the MMS didn’t just rehash the same complaints. Rather, over the next several months, doctors found a seat at the table with the state Department of Public Health (DPH), contributing to the regulations being hammered out.
For example, when the state laid out certain conditions for which marijuana would be an acceptable treatment, the society argued for language that the condition must be ‘debilitating.’ And it insisted that physicians certifying patients for the drug must have a real, established relationship with those individuals.
In short, despite its concerns — and the MMS remains vocal about the lack of clinical trials — it recognized that, like in 19 other states and the District of Columbia, the ship of public opinion had sailed. Marijuana was now legal for medicinal purposes. At that point, the goal was simply to craft as solid a set of rules as possible to govern its use.
It’s an example worth noting by the many Commonwealth residents and municipal officials who retain serious qualms about introducing pot into their neighborhoods. But arguing against medical marijuana now is as ineffectual as arguing against casinos. They’re both definitely coming to this area.
That said, communities like Springfield and dozens of others in Western Mass. are right to establish temporary moratoriums on any economic activity related to marijuana. Why? Because the DPH’s guidelines — it will award up to 35 licenses across the state to sell the drug — don’t address every issue that cities and towns might have.
Questions abound. Are there public-safety concerns arising from new drug use in neighborhoods, even if it’s legally prescribed? What if a patient certified by a doctor to use marijuana lives in federally subsidized housing? Will marijuana be sold, as Springfield’s top health official posed, near unlicensed day-care centers? How will marijuana dispensaries be regulated on the local level? What privacy and security issues might arise?
But anyone who thinks medical marijuana is still a question of if, not when, might as well get elected to Congress and try to repeal Obamacare, to name another controversial piece of legislation that’s not going anywhere. The states that have legalized the drug for medicinal purposes have not imploded in a hazy stupor, and polls show that most people feel the benefits far outweigh the drawbacks.
Those drawbacks should be considered, though, and cities have the right to do so. But at the end of the day, like casinos, this is one bet the state — and a majority of its voters — are willing to make, and that mandate should be respected.

Opinion
A Good First Step at Westfield State

The Westfield State University board of trustees voted to place embattled President Evan Dobelle on paid administrative leave last week, a decisive move that we hope will be the first step in ending a tenure that has become a serious distraction for the college and, more importantly, a burden for the state’s public higher-education system at a time when it doesn’t need one.
Recapping the recent events in what has been an ongoing saga, the board’s action came several hours after the faculty and librarians (at least those who participated) voted by a wide margin to issue a vote of no confidence in Dobelle, who has come under unrelenting fire from the media and Board of Higher Education Commissioner Richard Freeland for his lavish spending and misuse of university credit cards.
The board, which has also come under fire from Freeland for a lack of leadership on this matter and essentially doing too little far too late, put Dobelle on ice until at least late November, when the law firm it hired to investigate Dobelle’s spending habits is expected to issue its findings.
In doing so, the board essentially disregarded repeated threats from Dobelle’s lawyer and hired public-relations specialist that disciplining the school’s president would result in a federal lawsuit claiming, among other things, that Dobelle’s constitutional rights were violated because an investigation launched into his spending earlier this year was done illegally.
While we understand why Dobelle’s team would focus on the procedural aspects of that investigation — there are questions about whether rules, such as open-meeting law provisions, were violated — we prefer to side with Freeland and his ongoing contention that it is what’s in the report that is at the heart of this controversy.
Slicing through it all, the accounting firm that conducted the inquiry found that there were violations regarding school policies involving use of credit cards, but also, in the interpretation of Freeland and others who have seen the results, blatant irresponsibility when it comes to spending taxpayer and Westfield State Foundation funds.
The headlines and the controversy that has ensued — including allegations from Dobelle that there is essentially a statewide conspiracy against him and that Freeland is out for his job — prompted the commissioner to write the trustees recently and say “it seems to me highly questionable whether President Dobelle can or should continue to provide leadership to Westfield State University.”
We concur, but must note that Freeland has much more on his mind than the Westfield campus when he makes such statements. Indeed, Freeland is quite concerned about the impact of the Dobelle controversy on perception of the state’s public higher-education system and possible future funding. And he should be concerned.
As we’ve said many times over the years, this is a state that has historically underfunded public higher ed, consistently ranking well below the national average in this category. There are several possible reasons for this, including the widely held theory that, historically, the Legislature hasn’t made public higher education a priority in a state rich with esteemed private institutions.
Whatever the reason or reasons for this poor track record, the last thing this state needs is another one. That’s because now, perhaps more than ever, the Commonwealth’s public colleges and universities are critically important to the task of making this state competitive in the high-stakes contest for what is now arguably the world’s most precious commodity: jobs.
Dobelle’s recklessness with other people’s money — not to mention his absurd allegations against anyone who questions him — present a serious threat to the public higher-education system.
And that’s why the university board’s vote last week must be just the first step in the process of ridding the state of what has become an annoying problem.

Opinion
Time for Decisive Action at WSU

A few weeks ago, we wrote that Westfield State University President Evan Dobelle didn’t have to leave that position for the school to put the controversy surrounding Dobelle’s lavish spending habits and misuse of credit cards behind it.
Well, a lot can happen in a few weeks. And in this case, enough has happened to compel us to say that Dobelle does have to go if this fine institution is going to move on from this mess.
Since we last commented on Dobelle’s expensive and seemingly ineffective junkets to Asia, Europe, and elsewhere, state education officials and the inspector general’s office have come down hard on both Dobelle and the school’s board, indicating that the former clearly acted inappropriately in many cases and that the later essentially waited way too long to do anything about it.
Meanwhile, we’ve also learned that Dobelle has made no less than 15 trips to San Fransisco (supposedly on business) since 2008, and that, during one of them, when he was allegedly making proposals to prominent foundations, he was actually sitting in the car while another university employee was dropping off packets of information on WSU at those foundations.
We’ve also learned that Dobelle might make use of the so-called whistleblower defense as he works to keep his job — he’s told the press that he self-reported the mistakes made with university credit cards and therefore cannot be retaliated against — and that the high-priced public relations firm he’s hired to make his case is telling the press that the controversy stems from an ongoing effort on behalf of board of trustees President John Flynn (the top civilian administrator for the Massachusetts State Police) to turn the school into a diploma mill for state troopers.
This has become the theater of the absurd, and it’s time for the trustees to bring down the curtain on the Dobelle administration.
They’ll have to do it, because Dobelle has no intention of stepping down. He told the local press as much when they asked that question, responding, ‘gosh, no. Why would I?’ or words to that effect.
We’ll answer that question for him.
He should step down because it’s becoming increasingly clear that he can no longer effectively lead this institution. People look at him, and instead of seeing the ‘change agent’ he claims to be, they see an administrator who has irresponsibly spent taxpayer and Westfield State Foundation money, and without any real benefit to the school. In fact, Higher Education Commissioner Richard Freeland has stated that, despite Dobelle’s excessive wining and dining of potential contributors, WSU has finished dead last or next to last among the state colleges in fund-raising each year during Dobelle’s tenure. And those schools’ presidents spent a fraction of the money he did.
Meanwhile, the controversy is giving the school a serious black eye in the press, with headlines that are making responsible business people and college administrators shake their heads and have left legislators on Beacon Hill wondering what’s happened to the money they’ve appropriated for the institution.
This controversy is dragging down the university, and it’s time for the trustees to act quickly and decisively to remove Dobelle. It won’t be easy, and it won’t be cheap, but it needs to be done.
It’s time for Dobelle to be a change agent somewhere else.

Opinion
Physician Labor Markets Remain Tight

By LEIF BRIERLEY
The Mass. Medical Society’s 12th annual Physician Workforce Study found that physician labor markets continued to be tight, with four physician specialties — family medicine, internal medicine, gastroenterology, and neurology — experiencing significant shortages.
The study, released last month, showed, as in previous years, that physician shortages continue to influence labor-market conditions statewide. Several regions of the state, including the Springfield and Pittsfield areas, had a majority of respondents reporting inadequate pools of physicians were available to fill needed positions.
The percent of physicians reporting that “the current pool of applicants is inadequate” and the percent of respondents “having difficulty filling vacancies” both increased several percentage points from 2012 to 2013. While the adequacy of the physician labor pool and the ease of physician recruitment have shown a dramatic improvement over the past five years, this year’s data broke from the previous five-year trend of improving conditions in terms of filling vacancies and adequacy of the applicant pool.
Other findings indicate some dissatisfaction with physician practice issues, but also indicate familiarity with several key healthcare reform initiatives.
Among practicing physicians, dissatisfaction with the time spent on administrative tasks versus time spent on patient care increased, with more than half of physicians in 2013 either “very dissatisfied” or “dissatisfied” with the tradeoff between patient-care hours versus administrative tasks.
Massachusetts physicians also remained concerned about professional liability and liability costs, which continue to cause physicians to alter or limit the scope of their practice, impacting patient access to care.
However, physicians are becoming more familiar with the healthcare reform initiatives occurring both nationwide and locally. Overall, almost half of respondents were familiar with Chapter 224, the state’s cost-containment law passed in August 2012.
More physicians indicated in 2013 that they would be likely to participate in a voluntary global payment system than did in 2012, and 32.4% of physicians indicated that their medical practice is currently reimbursed through global payments.
Finally, nearly three-quarters of physicians were “very familiar” or “somewhat familiar” with accountable-care organizations, with 42% of respondents indicating their practice participated in this type of care-delivery model.
The Mass. Medical Society (MMS), with the assistance of prominent labor economists, completed this year’s study, which builds upon the results of the previous 11 years of physician-workforce studies. The most recent survey was mailed to 7,212 practicing Massachusetts physicians in January 2013. The recipients included both MMS members and non-members who were randomly selected from 18 specialties. A total of 748 physicians responded to the survey. The full report can be downloaded at Physician Labor Markets Remain Tight.

Leif Brierley is a health-policy analyst for the Mass. Medical Society.

Opinion
And Then, There Were Two

Voters in West Springfield sent a loud, clear message on Sept. 10.
Not only did they become the first residents of a community to defeat a casino at a public referendum under the state’s casino law, they did so convincingly, with 55% of those who went to the polls saying ‘no’ to Hard Rock’s proposal to create a casino at the site of the Big E.
This outcome, and especially the margin of the defeat, was a surprise to many, but in hindsight, perhaps it should not have been. While West Springfield is not an affluent community, it does have more affluent neighborhoods than Springfield — and they are, by and large, less prone to support gaming facilities. Meanwhile, this community has displayed its resistance to change before, especially when it comes to traffic and convenience issues; it took several attempts to win support for a proposal to extend the Big E to its current 17 days.
Perhaps the defeat can be summed up best by one of the leaders of the opposition — Nathan Beech — who told the press that he believed the vote showed that the city simply never believed that it needed Hard Rock, the $18 million it pledged to give the community annually, and the thousands of jobs it would create.
Time will probably tell if the voters were right — those jobs will go somewhere in Western Mass., and perhaps just over the Memorial Bridge — but the West Springfield vote showed the merits of the casino legislation passed nearly two years ago. That measure gave individual communities the right to control what goes on within their borders, at least, and the voters in West Springfield took full advantage of that caveat.
And while we won’t back off our general philosophy when it comes to casinos — that, if someone wants to spend $800 million in your community, you let them — we’re inclined to think that the voters in West Side made the right decision.
Their vote means that the race for the Western Mass. casino license, which once featured four players and the possibility of others, is now down to two. Springfield endorsed MGM’s proposal to build a casino in the city’s South End early this past summer, and Palmer is set to vote on Nov. 5 on Mohegan’s Sun’s plans to build on a tract just off exit 8 of the Mass Pike; passage there is expected, and by a wide margin.
These are two communities where most residents do see a need for the dollars and jobs a casino would bring, and if Palmer votes as expected, it will set up an intriguing final chapter in the contest for the Western Mass. license.
Indeed, this will be a classic urban-versus-rural casino tussle that will give the members of the state’s Gaming Commission plenty to think about. Both proposals have merit, and, assuming all other things are equal, the commission will have to decide whether the best option for the Commonwealth is a casino in the middle of the state’s second-largest city — one that certainly needs an economic stimulus of some sort — or a more remote outpost that might better fit the term ‘resort casino.’
In the meantime, the West Springfield vote creates a stern challenge for the Big E, which considered a casino within its borders not only a tremendous revenue source that would ensure long-time economic survival, but a business partner of sorts, rather than a competitor potentially threatening its existence.
A casino in Palmer or, especially, one across the Connecticut River in Springfield, would certainly be considered the latter. So the focus must shift at the Big E, from being a landlord for a casino to somehow forging partnerships with the entity that wins the casino license to ensure the long-term viability of the Western Mass. landmark.
We hope they succeed in that mission because, while the Big E probably would not have been an effective location for a casino, in the minds of many, it remains a potent economic force in the region, and not just for those 17 days each fall when the fair dominates the landscape.

Opinion
The Creative Economy Drives Growth

When Easthampton’s leaders designated Easthampton City Arts+ as an official municipal committee in 2011, it recognized the work ECA had already been doing for several years to leverage the considerable local arts culture and connect it to broader economic development.
And by ‘considerable,’ ECA’s coordinator, Burns Maxey, points to some 240 artists and creative businesses among the group’s membership — and says that number only scratches the surface. Before ECA, she said, “Easthampton had a lot of storefronts that didn’t have businesses in them. This was a potential economy they could tap into.”
Those efforts have borne considerable fruit (see story, page 15), as evidenced by thriving arts districts like Cottage Street and former mills like Eastworks, where creative individuals are having a considerable impact on the city’s economy — with benefits that spill over into businesses of all kinds. “It’s economic development,” she said, “but a creative way of looking at it.”
Easthampton isn’t alone. Holyoke recently created the job of ‘creative economy coordinator’ and hired Jeffrey Bianchine, a photographer who lives and works on Main Street, to fill it. His roles will include connecting the various artists and cultural activities in Holyoke, forging links among creative businesses, and using the presence of arts-related enterprises to boost economic development.
“The state’s number-one issue is business development, and that’s what we’re starting with,” Bianchine told BusinessWest earlier this year. “We want this to be the region’s hub for creative industries. Art is too small a term for what’s going on here. It’s about exporting product — intellectual product, cultural product.”
Meanwhile, Westfield is working to cultivate its creative economy in an organized way as well. “We’re in the infant stages of this,” said Kate Phelon, executive director of the Westfield Chamber of Commerce, recently. “We applied for a grant to take inventory of the creative economy in the city. That can drive economic development, and the chamber is happy to be a part of that.”
These cities can look to nearby Northampton for inspiration; just 30 years ago, that city was beset by empty storefronts downtown, but dramatically transformed itself into an arts, retail, and dining destination that sent property values soaring, boosted economic development, and branded the city as a cultural mecca.
In this issue, BusinessWest delves into what municipal and business leaders often call the ‘creative economy,’ with an indepth look at what is happening in Easthampton, as well as a virtual tour of Indian Orchard Mills, a 12-building complex in Springfield that’s bustling with an eclectic mix of businesses, including more than 50 artists.
Cities recognize that success stories like Indian Orchard Mills, Eastworks, and Holyoke’s Open Square complex don’t have to be — and shouldn’t be — standalone success stories, but integral weaves in the overall tapestry of development. The actions of officials in Easthampton, Holyoke, Westfield, and elsewhere clearly show that they’re taking the potential of the arts seriously — not just as a quality-of-life measure, but as a critical piece of the puzzle when it comes to building an economically thriving region.
Speaking of Easthampton, “the whole city has changed. The city has a different image, which attracts visitors, which attracts new businesses and even new residents,” said Jean-Pierre Pache, a local artist and business owner. “In 12 years, I’ve been able to witness a lot of changes. It was happening before I got here, and it’s still happening now, but there’s a lot of momentum now.”
Momentum. That’s not a word that was often used to describe the economy during the Great Recession and its aftermath, but it’s one increasingly associated with the growth potential of the arts — if city and business leaders choose to embrace it.

Opinion
Bradley Can Be an Economic Driver

When most people consider the phrase ‘economic development,’ they think of companies moving into industrial parks and new office towers being built in larger metropolitan areas. If they’re well-informed, individuals will also think about workforce-development initiatives, to make sure the new tenants in the industrial parks and the office towers have an ample supply of qualified workers.
Few people mulling the subject of economic development would think of an airport as being part of that equation. But they should.
Indeed, an airport can be a key contributor to a region’s economic vitality, and for a number of reasons. These range from making it easier for people to get from here to there — a phrase that covers everything from business people getting to customers and potential customers (and vice versa) to tourists coming into an area to visit and spend money — to airport land that can become home to large employers.
Which brings us to Bradley International Airport in Windsor Locks.
Historically, it has been a regional asset, serving both Northern Conn. and Western Mass., and it has been a factor in economic-development efforts in both states. But the reality is that it could be more of a factor, and it needs to be more of a factor.
Kevin Dillon said as much in a wide-ranging interview with BuisnessWest for the story that starts on page 6. Dillon was appointed executive director of Connecticut Airport Authority (CAA), which oversees Connecticut’s six airports, roughly a year ago.
While there are many components to Dillon’s job description, by far the most important is to take Bradley from a potential-laden airport — a description it has owned for decades — to one that is living up to all or most of that potential.
Thus far, he’s off to a good start.
He’s succeeded in convincing American Airlines to add a nonstop flight from Bradley to Los Angeles — that route commenced late last month — and there will be new routes to Florida, involving JetBlue, and Atlanta, courtesy of Southwest Airlines, starting this fall. New routes such as these make it easier for business people and tourists to get where they want to go, which means more volume for the airport, which translates into more opportunities for that airport to add services and amenities.
The next logical step is a return of trans-Atlantic service from Bradley, which existed briefly several years ago before being discontinued, due mostly to spiraling aviation fuel prices.
With trans-Atlantic service, this region becomes closer to Europe, and vice versa, a development that will ultimately benefit area companies that do business overseas, and also tourism-related ventures in this area that should be helped by the simple fact that this region will be more accessible.
But beyond new routes and all they bring, Dillon and the CAA are trying to bolster economic development around all of Connecticut’s airports, but especially Bradley, through the introduction of economic-development zones that would feature tax incentives for those who locate or expand within them.
Anyone living or doing business in this region knows that when a large employer locates or expands anywhere in the Hartford-Springfield area — or New England’s Knowledge Corridor, as it’s called — individuals, businesses, and municipalities on both sides of the border benefit.
As we said, Dillon and the CAA are off to a good start. There is still much work to do if Bradley is going to realize the vast potential it possesses and become a real force in economic development.
But early returns are promising, and from our perspective, the sky’s the limit when it comes to how much a factor Bradley can become.

Opinion
The Tech Tax, from a Tech Firm’s Angle

By DELCIE BEAN

In July, Massachusetts imposed a 6.25% sales tax on ‘computer system design services,’ which means this state now has the highest tax on computer and software services in the country.
Large and small tech firms across the state are dismayed at the new tax’s potential effect on our businesses. We are confused by the vagueness of the tax — it’s unclear in many cases what services are to be taxed and what aren’t. The state Department of Revenue originally promised a clearer definition of what was and wasn’t taxable by October; however, it now appears to be backing off even that date.
Meanwhile, the tax still must be collected, all the way back to July 31, one day after the DOR first offered a definition of the tax. We feel ambushed by the 11th-hour manner in which it was pushed through, just before legislators’ summer break, with no allowance for consumer or business input.
One of the particular challenges of this law is that the staff of my company, Paragus Strategic IT, collectively records approximately 500 unique billable events each day and would therefore need to train its entire staff on how to make very complex assessments of whether each of the individual tasks they performed was taxable or not — using a definition so complex that the state can’t even define it.
Couple this with the fact that Paragus, like most IT companies, uses a ticketing system to keep track of the billable work it does for its clients, and that these systems were not designed to allow technicians to mark work as taxable or non-taxable. In order to properly manage these changes without compromising profitability and efficiency, six to 12 months would have been required. Instead, Paragus is faced with having an administrator spend 20 to 30 hours a month going through the billable work of all technical employees and identifying which work is taxable or not.
We are not alone. As reported in the Boston Globe, Springfield attorney Scott Foster, a partner with the law firm Bulkley, Richardson and Gelinas, LLP, has announced plans to challenge the tax in court, declaring it unconstitutional. This announcement resulted in Gov. Deval Patrick officially going on the record as saying he was concerned about the impact on the state’s efforts to expand its technology industry.
I started the company that became Paragus Strategic IT when I was 13 years old. What was once a one-man operation has turned into a company with 31 full-time employees and clients all over New England. For the past two years, we were named in the top third of Inc. magazine’s annual ranking of the 5,000 fastest-growing businesses. In 2012 we were named the second-fastest-growing outsourced IT firm in all of New England. Our growth has allowed us to add a staff member approximately every six weeks.
Like other local tech companies, we are doing what we can to bring jobs and economic vitality to the Pioneer Valley. This new tax isn’t making our job any easier.
In the near term, I am worried about how our clients will react to the new charges and how we will possibly become compliant in the very short period of time allotted. In the long term, I am concerned about the tax’s effect on one of the state’s major growth industries. This new tax is one more sign that Massachusetts might not truly be vested in the long-term best interests of the technology sector, making it harder to attract the biggest employers.
A 2014 ballot initiative is being filed to repeal the tax. Until then, we are doing what we can to operate under this new tax, to the best of our understanding, with as minimal impact to our clients as possible. We do encourage people to take a look at the tax and to think about the role of the tech industry in the Pioneer Valley, both now and in the years to come — and to think about whether there might be a smarter way to raise the extra revenue.

Delcie Bean is founder and president of Paragus Strategic IT.

Opinion
At Westfield State, a Large Case of Excess

There is little doubt that, since he arrived at the then Westfield State College campus in 2007, Evan Dobelle has done a number of things to raise the school’s profile and create a much stronger town-gown relationship.

For starters, he’s changed the school’s name to Westfield State University, something many institutions have done in recent years to make them themselves more marketable in foreign countries where the word ‘college’ simply doesn’t convey size or quality. He’s also undertaken a program to convert an old school building downtown into a dormitory, a move designed to make the school more visible and also a greater force in the local economy, while also building an elaborate new dorm on campus, one that comes with a $55 million price tag, part of an overall $170 million building program.

Such steps have earned him praise from many city and state officials, and Dobelle, never shy to tout his own accomplishments, recently told the Boston Globe that he’s made Westfield State the “hottest college in New England.”

Unfortunately for him, and the school, that quote appeared in a lengthy front-page Sunday Globe story that bore the headline “Where spending limits are purely academic.”

The piece chronicles years of lavish spending by Dobelle, including $8,000 for a four-night stay at the Mandarin Oriental Hotel in Bangkok (the bill amassed by a group that traveled there to promote the school and recruit Asian students), $10,000 for tickets to shows at Tanglewood, $4,000 for limousine rides, and much more, with many of these bills charged to the Westfield State Foundation.

That group essentially gave him a blank check to carry out his quest to remake the former teachers college into an educational powerhouse — and now it certainly has large amounts of regret; the foundation closed Dobelle’s credit card several years ago.

And it should have.

While Dobelle can seemingly defend any and all of his lavish spending — he said he put up a commencement speaker (and old friend) in a luxurious Lenox hotel because he wanted to build the school’s reputation — those at the foundation and many others at the school and on Beacon Hill now recognize that Dobelle has a real problem when it comes to spending other people’s money.

Actually, he’s had it throughout his career, as excessive spending was one of the reasons why he was fired by the University of Hawaii, although that school eventually rescinded the dismissal when Dobelle threatened to sue.

Westfield State probably doesn’t have to fire Dobelle, but it does have to take real steps to make sure this reckless pattern of spending is halted and that there is full disclosure about Dobelle’s travel records and his claims to have repaid the university for any and all personal expenses that were billed to the school.

Dobelle says he can justify all the expensive hotel rooms, travel, limo rides, and Tanglewood tickets as simply part of the enormous cost of taking this school to a much higher level. But no one can fully justify such excess when the school in question is a public university in a state with budget woes and many students who rely on aid and scholarships.

As we said at the top, Dobelle has done many good things at Westfield State, and has, indeed, raised the school’s profile. But the end doesn’t justify the means, and through his irresponsible spending, Dobelle has people talking about WSU again, but for all the wrong reasons.

He can change that conversation, but he needs to move quickly and decisively to restore trust.

Opinion
‘Tech Tax’ Imperils State’s Growth

The prevailing opinion is that Florida Gov. Rick Scott didn’t do Massachusetts any favors recently when he sent out letters to 100 Bay State companies essentially inviting them to explore the Sunshine State and discover why it makes sense to move operations there.

Actually, however, he did the state a huge favor.

He reminded everyone on Beacon Hill of something they probably knew — although they don’t act like it: that business owners have options when it comes to choosing where to locate or launch, and Massachusetts is increasingly looking like a less-attractive option.

The timing of Scott’s letter coincides with implementation of the Bay State’s so-called ‘tech tax,’ or software tax, a levy on ‘computer software design services,’ a controversial measure that is being fought by business owners, economic-development groups, legislators, and other constituencies that understand that it is arbitrary, confusing, and threatens to stifle one of the strongest pillars of the state economy.

But the tech tax is just part of the story. The larger piece is that this state continues to believe that it can tax and spend without consequence. The truth is that it can’t, and Rick Scott’s aggressive actions simply provide more proof of that.

But let’s back up a minute.

Massachusetts is still an attractive state in which to live, work, and do business. There is an enviable quality of life here, dozens of fine colleges and universities, a host of cities and towns that could — and often do — make those ‘best places to live’ lists, and a strong, educated workforce.

Maintaining all this takes resources, and for the past several decades, elected officials have essentially said that the only way they want to amass these resources is through new and different ways to tax individuals and businesses.

Indeed, in addition to the tech tax, the state recently implemented higher levies on cigarettes and gasoline. You can go to those wells only so often (although, in this state, we do so frequently), so to fund needed infrastructure and transportation programs, the state looked in a different direction — its burgeoning tech sector and the services it provides.

This new levy might truly be a lucrative source of tax revenue (that’s might; no one really seems to know how much it will generate), but its implementation shows — again — that legislative leaders are shortsighted and unable to grasp the big picture.

Forty-six states don’t have tech taxes, and for one big reason: they’re trying to grow that sector, which is one of a few with vast potential for creating new jobs in the years and decades to come. Massachusetts leaders know this well — they’ve seen it first-hand — but they’re acting as if they’re taking this sector for granted and that they don’t take people like Rick Scott seriously.

They should.

And they can show that they mean business — in both a literal and figurative sense — by taking steps to indicate that they know and care about the fact that business owners really do have options. The place to start is with a move to repeal the tech tax, which threatens everything from the growth of existing companies to the prospects for new tech startups.

And from there, the legislature can take additional steps to counter what is perhaps the strongest line in Scott’s letter: “it’s bound to get worse in Massachusetts.”

Like we said, Scott did the state a favor. Let’s see if Massachusetts is smart enough to take advantage of that.

Opinion
Building a Diverse Nursing Workforce

By CHERYL A. SHEILS

 
Healthcare reform presents new challenges and opportunities for the nursing profession, in both academic and practice settings. The Institute of Medicine (IOM) recently released its report, “The Future of Nursing: Leading Change, Advancing Health,” which included among its recommendations raising the education level of the nursing workforce.

The IOM recommends doubling the number of nurses with doctorates, and increasing the baccalaureate-prepared RN population to 80% from its present level of 50% by 2020.

The mandate for healthcare reform comes at a time of shifting population demographics.  According to the U.S. Census Bureau, Latinos now account for nearly 10% of the Massachusetts population.  Furthermore, the increase in the Latino population alone accounted for more than 60% of the state’s total growth between 2000 and 2009. Currently, nearly 21% of Hampden County is Latino.

Nursing’s leaders recognize a strong connection between a culturally diverse nursing workforce and the ability to provide quality, culturally competent healthcare to an increasingly diverse population. Unfortunately, national enrollment in baccalaureate nursing-education programs is not keeping up with the changes in population demographics. The American Assoc. of Colleges of Nursing’s 2011 annual report notes that Latinos account for just 6.8% of total baccalaureate enrollments. While these numbers reflect improvement over previous years, diversity of the RN workforce remains far less than that of the general U.S. population, and Latino RNs remain the most underrepresented minority group.

A main route to upward mobility and equality of opportunity for minorities in the healthcare industry is equity of access and success in achieving the baccalaureate nursing degree. A number of studies have shown that inadequate academic preparation and financial barriers are significant for Latino nursing students.

Here, taken from the higher-education literature as well as interviews with Latina nursing students, are recommendations for practitioners working in the field of higher education and, in particular, baccalaureate nursing-education programs.

• Establish seminars conducted by college financial-aid officers for low-income Latino families and students to provide them with information on how to finance a college education, including eligibility for Pell grants and assistance with the grant application process;

• Provide specific information to first-generation Latino students in secondary-education settings about how to set realistic goals for college, including what colleges and what careers to consider;

• Develop outreach programs with high schools in which student-affairs officers and college-student ambassadors help familiarize Latino high-school students and families with the various aspects of the college experience, with the added benefit of creating linkages between high-school and college students;

• Create credit-bearing college-transition programs that could be offered in 12th grade or during the summer before college to get Latino students ready for college-level work;

• Establish core groups of student advocates whose purpose it is to reach out to Latino students and help them connect with available resources on campus;

• Adopt proactive academic-advising systems that reach out to Latino students rather than waiting for a student to ask for help, and have bilingual staff available in academic-advising and resource centers;

• Establish connections with Latino nurses in the practice environment and with the local chapter of the National Assoc. of Hispanic Nurses for the purpose of developing a cadre of career mentors and professional role models;

• Create programs in which nursing graduate students advise and mentor undergraduate Latino students on earning credit toward their graduate degree;

• Provide professional-development programs that help nursing faculty examine their own attitudes regarding teaching diverse students and assist them in creating relevant cultural-competence curricula; and

• Place students in cohorts that follow the same course and clinical schedules throughout the nursing curriculum to facilitate the establishment of strong Latino nursing-student peer and study groups.

 

Cheryl A. Sheils, is a registered nurse and associate professor of Nursing at Elms College; [email protected]

 

Opinion
An Opportunity for Springfield

Administrators with the University of Massachusetts made it official last week: they’re taking a serious look at broadening their presence in downtown Springfield with what is being called a possible ‘satellite center.’

The university issued a request for proposals, one that states that it is seeking 25,000 square feet of space suitable for classrooms, faculty offices, and other uses, with the option of doubling that space at a later date. Proposals are due Sept. 3, and it’s safe to say there will be quite a few of them to consider.

That’s because there are a number of potential landing spots for such a facility, ranging from Tower Square to Union Station; from 1350 Main St. to the properties in Court Square — and all of them could use the boost that a UMass presence would provide.

There has been speculation building about UMass doing ‘something’ in downtown Springfield for years now, and a few months ago we warned that such a facility, like a casino in some respects, would not magically transform the city or even its downtown, and that expectations for how a satellite center might change the landscape needed to be kept in perspective.

That said, a UMass satellite center could be one of many momentum generators in the city’s central business district, even if the university takes just 25,000 square feet, which amounts to one or two floors in most of the office buildings and facilities mentioned above.

For starters, creation of such a facility will require a substantial build-out, which will mean construction jobs. It could also change the complexion of some of those office buildings and landmarks. For example, it would provide a major boost for a Union Station project that is progressing, but still needs a spark to generate interest from more retailers. A facility in Tower Square, meanwhile, would generate some needed foot traffic and generate some life in a landmark that is still a shell of its former self and is dominated by vacant storefronts, although the presence of Cambridge College has provided a lift. For 1350 Main St., UMass might help turn on the lights in some floors that have been dark for the better part of a decade, while at Court Square, a center could provide a solid foundation for future development.

And there are many other sites that could come into the picture, with similar opportunities for progress.

Beyond the benefits to the real-estate market, a UMass satellite would generate other benefits. It would bring young people, many of them with money to spend, into downtown Springfield, and it would introduce them to a city they might otherwise not experience.

Depending on what types of programs and classes are offered downtown, there might be more and better opportunities for students to undertake internships with Springfield-based businesses and establish relationships that could last for years or decades.

Also, a UMass presence might even bolster efforts on the part of city officials to inspire market-rate housing projects in the downtown that would provide a balance for the subsidized units that still dominate the landscape in that part of the city.

All this is speculation, and a downtown Springfield UMass facility is likely years from opening its doors. But speculation is good, as long as people keep those expectations in check.

A UMass satellite center is certainly not going to be a game changer, to borrow the phrase that so many elected officials and economic-development leaders like to use these days.

But it would help Springfield ultimately win what isn’t a game, but a very important and very necessary endeavor to change the complexion of its central business district.

Opinion
Lessons from Detroit — and Springfield

The numbers are exponentially greater — well, more than exponentially: $19 billion as opposed to several hundred million — but there are a great many similarities between what happened in Detroit earlier this month and what occurred in Springfield nearly a decade ago.

Putting it simply, both cities just bottomed out. Like the elderly woman in that famous TV commercial, they had fallen, and they couldn’t get up, at least not without extraordinary measures — a union-crunching control board in Springfield and a record-setting bankruptcy in the Motor City. And neither development came about overnight; they were both a long time in coming.

Indeed, there are many reasons why these great cities wound up in those somewhat similar situations. Start with mismanagement — Detroit built what amounted to a monorail to nowhere and made promises to unions it knew it couldn’t keep, and Springfield simply spent far more money than it had for way too long. But there was also white flight and the demise of the middle class in both communities, rampant crime, and serious declines in tax revenue as both residents and businesses moved elsewhere.

But maybe the biggest reason why both communities hit bottom with such loud thuds was that what had been entrepreneurial cities — perhaps two of the most entrepreneurial cities in the nation’s history — more or less stopped being entrepreneurial. And this is a lesson that must be learned by communities across the country.

Detroit started with carriages and engines for boats, and eventually, people like Henry Ford started putting engines in carriages, and the fortunes of that city dramatically changed. By the 1950s, nearly 2 million people were calling Detroit home (the population is now down to 700,000) and the city was among the most prosperous in the country.

Springfield started with the Armory, and the spirit of innovation soon spread throughout the city. Entrepreneurs started businesses that made everything from revolvers to toys; ice skates to trolley cars; monkey wrenches to parking meters.

Only a few of those items are still made here, because much of the manufacturing in the Northeast went to southern states or overseas. And the jobs that went with those companies simply haven’t been replaced.

Why? There are many reasons, but a big one is that this region, and Springfield in particular, has put too much emphasis on trying to bring businesses here rather than build businesses here.

It all comes back to being entrepreneurial, a character trait that Springfield, Detroit, and many other struggling cities have lost. And that’s the lesson other former manufacturing centers, including some of the Gateway cities in this region, must learn.

One source of inspiration could be Holyoke, a city that suffered from many of the same problems as Springfield and Detroit, although it has avoided full economic collapse.

There, the city is using the new Massachusetts Green High Performance Computing Center and an emerging cultural community to begin the process of filling millions of square feet of old mill space with small, often technology-related businesses, related service businesses, apartments, and condos. It will be a slow process, but the outlook is quite promising.

Springfield will have to do something similar, even if an $800 million casino emerges in the tornado-ravaged South End, as MGM hopes it will. That’s because a casino won’t change the city’s fortunes — it will only help change its fortunes.

As for Detroit … well, bankruptcy will offer the opportunity to start over. What the city does with that opportunity remains to be seen, but whatever happens will certainly take decades to emerge.

That’s OK, because it took decades for Detroit, Springfield, and other old industrial cities to complete their fall and hit bottom.

That’s what happens when entrepreneurial cities stop being entrepreneurial.

Opinion
Gateway Cities Don’t Need Silver Bullet

By ALAN MALLACH and LAVEA BRACHMAN

 

They have been called shrinking cities and gateway cities. But by any label — our preferred term is ‘legacy cities’ — medium-sized metropolitan areas struggling with manufacturing decline and population loss are a never-ending project in many parts of the country, including Massachusetts.

Almost every year, some silver bullet — a sports arena, a casino, a conference center — promises salvation and rebirth for Brockton, Lawrence, New Bedford, Springfield, or Pittsfield. Avoiding the fate of Detroit, which just filed for bankruptcy, only adds to the pressure for a big solution.

The truth is, the silver-bullet syndrome can inhibit revitalization. A megaproject can become an important asset, but it is not a strategy for change in itself, unless it is integrated into larger schemes to make a meaningful contribution to the city’s future. A more incremental approach built on collaboration and partnerships holds more promise for rebuilding.

The way forward may look more like silver buckshot — with a focus on these key areas:

• Have faith in downtowns. The physical fabric of the central core, with density, a walkable urban texture, and proximity to major institutions and employers, is a powerful attraction for young single people and couples, and a strong basis for residential redevelopment. Set a friendly regulatory environment for infill redevelopment, reinvent public spaces, and encourage private market reuse of older buildings.

• Sustain viable neighborhoods. In these targeted areas, build partnerships with neighborhood associations and community-development corporations to implement multifaceted neighborhood strategies that draw demand, rebuild housing markets, and address destabilizing elements such as crime, foreclosure, and property abandonment.

• Don’t be afraid to demolish. Repurposing large inventories of vacant land strategically is a major springboard for change in heavily disinvested areas. Cities should explore large-scale reconfiguration of land uses, including the use of vacant land properties for public open space, urban agriculture, or stormwater management.

• Reinvent the economic base. Not every city can become the next biotech capital. But an honest assessment of local assets and regional competitive advantages can help build new export-oriented economies. Partner with local educational institutions and major employers to build an educational and workforce-development plan and a competitive regional labor market.

• Build new partnerships. In almost every city, universities and medical centers — ‘eds and meds’ — are bedrock institutions, part of a foundational network of public, nonprofit, and private collaboration. Similarly, state and federal governments must rethink their roles, becoming more nimble, more effective, and less biased toward suburban areas.

• Make sure all city residents benefit from change. Many cities are fractured, with large and growing economic and racial disparities. Engaging residents, and providing the educational and workforce-development systems they need to become competitive, can build a stronger city for everyone.

While legacy cities and their regions are already inextricably linked by social and economic realities, far more must be done to make these connections positive forces for regenerating both the city and the rest of the region. Public-policy changes at both state and national levels should be pursued to foster greater regional integration. Regionalized infrastructure, particularly transit, sewer, and water systems, should be encouraged to strengthen city and regional ties that foster economic growth.

All this may sound as if so many pieces need to fall in place. They do. Yet, an approach we call ‘strategic incrementalism’ can help keep the momentum going. Rather than devote significant time and resources to large-scale, comprehensive planning, legacy cities should focus on building partnerships, supporting multiple initiatives, and more organically internalizing a shared vision for the future.

America’s legacy cities were once the great economic engines of this country. The right mixture of new forms and directions, fueled by their powerful assets and historic can-do culture of achievement, can provide the springboard for a new era of prosperity.

 

Alan Mallach is a senior fellow at the Center for Community Progress. Lavea Brachman is executive director of the Greater Ohio Policy Center.

Opinion
The Power of Summer Jobs

Rupert Daniel will tell anyone who will listen — and he’s committed a good deal of time and energy to the task of compelling people to listen — that a few summer jobs changed his life.
Relating the story (see page 6), he said that he was in trouble early and often in his youth, and was certainly headed in the wrong direction, when he landed a summer job through a federally funded program back in the ’70s. He acknowledged that his primary mission was to make a little walking-around money, but he came away with much more.
As he told BusinessWest, in the course of working at a few parks in Springfield, he came into contact with individuals who gave him something to think about — or something else, as the case may be. These were college students or people who had used their college educations to earn good-paying and highly rewarding jobs. Rupert said he soon realized that he had a choice to make: stay on the course he was on (the one that landed him in trouble and a series of foster homes) or attempt to emulate the successful people he met during the summer.
He chose the latter, and eventually embarked on a career that would include tours of duty as a Green Beret and work with the Springfield Police Department, which he now serves as a lieutenant.
Not everyone who lands a summer job would describe the experience as life-changing, certainly, but most would describe it as a positive development, from which they gained much more than a small paycheck. They would say they also learned lessons in responsibility, teamwork, communication, accountability, and how to function in the workplace — be it at an office, a Friendly’s restaurant, a tobacco field, or Riverside Park (now Six Flags).
And this is why the summer jobs program conducted by the Regional Employment Board of Hampden County, and others like it, are so important. Publicly and privately funded (more the former than the latter), these programs provide opportunities to people who might not otherwise be able to experience what Rupert and countless others have over the years.
That’s the good news. The bad news, as related by the REB’s long-time director, Bill Ward, is that, for every 1,000 people who land a job through his program (and that’s the annual goal), probably twice that many are left on the outside looking in, and missing out on an experience that could shape a life in the way that Rupert’s was.
This statistical dilemma is verified in a report conducted recently by the Center for Labor Market Studies at Northeastern University. It revealed that roughly half as many teens ages 16-19 (27%) in this state were employed during an average month in 2012 as there were in 1999 — and there is little to suggest that improvement is in the offing.
And if things don’t improve, thousands of young people will suffer the consequences, and so will the region as a whole.
Indeed, today’s teens are tomorrow’s workforce, and the quality of that workforce will go a long way toward determining future growth and economic vibrancy in cities like Springfield, Holyoke, Chicopee, and Westfield.
The state’s elected leaders, and especially Gov. Deval Patrick, have stepped up to the plate on the summer jobs issue, pumping $10 million annually into the YouthWorks initiative, and federal funding has also been steady. These efforts must continue and expand, and area employers must pitch in as well to help increase the number of young people who can earn a paycheck in the summers to come.
Such jobs are not necessarily going to change a life — although one did for Rupert Daniel — but they will help change the equation for generations of young people and the Pioneer Valley as a whole.

Opinion
A Critical Vote for Springfield

Almost one year ago, the Springfield Chamber of Commerce began discussing what impact an $800 million gaming resort would have on the city of Springfield and its residents, workforce, and business community. We engaged all the developers, consulted with chambers of commerce throughout the U.S. that had casinos in their cities, and completed extensive analyses.
We wanted to be sure we thoroughly understood the issues and also understood how to capitalize on the positive impact an $800 million investment would have on the city and the region, and minimize any potential drawbacks. In the end, we determined that the benefits presented by this opportunity far outweighed any reservations, and the chamber membership endorsed a Springfield-based casino.
The city of Springfield has now chosen MGM as its preferred applicant for the sole Western Mass. license. The Springfield Chamber stands firmly with the city on its decision and supports a ‘yes’ vote on July 16.
So, why does the Springfield Chamber of Commerce take this stand? There are many reasons, including:
• Jobs. According to the analysis, 2,000 construction jobs will be followed by 3,000 permanent jobs covering a broad spectrum of career and occupational opportunities, from the service sector to manufacturing to professional services. These 3,000 jobs are new jobs for Springfield and the region. With jobs come opportunities — for educational and professional advancement, financial stability and financial independence, home ownership … the list goes on. With those jobs comes increased disposable income. And the business community reaps a benefit as well: dollars will be spent locally with existing businesses, expanding businesses, and fueling our future entrepreneurial opportunities.
• Tax revenues. Significant amounts of tax revenues, including property taxes, meals taxes, and hotel-room taxes, along with several other dedicated funds to be paid by MGM as committed to in the host-community agreement, will flow to the city.  These added revenues will aid Springfield in enhancing public safety, supporting our school system, maintaining roads and parks, and much more.
• Business development. The chamber strongly believes that there are many opportunities for existing businesses to become vendors of goods and services to the resort. Written into the signed agreement between the city and MGM is a commitment to provide $50 million per year of procurement opportunities for locally provided goods and services to meet MGM’s needs. As part of the chamber’s due diligence, it solicited feedback from other business organizations where MGM has a gaming facility and found that MGM has been true to its word.
The chamber also wanted to be sure that local businesses, especially those that have been the lifeblood of the city for many years, were not disadvantaged by the resort. Again, MGM’s commitment in the host-community agreement reaffirmed its support for our business community, and the chamber is now very involved in reaching out to its members to determine what the supply of these goods and services is in our area and to assist any and all businesses in qualifying as vendors and increasing their production capacity if need be.
• Community support. MGM has also committed itself to the city and its people. Its commitments in the host-community agreement include numerous recreational amenities, such as an ice-skating rink, a vibrant riverfront, and an enhanced public golf course. Our world-class existing facilities, including the MassMutual Center, Symphony Hall, and CityStage, are all incorporated into the plans, and the commitments will help solidify the future of these great venues.
So, why does the Springfield Chamber of Commerce support a ‘yes’ vote? Jobs, income for individuals and families, property upgrades, discretionary spending kept within the community, enrichment to our existing cultural and recreational treasures, financial assistance to Springfield, and economic opportunities for all. These are the reasons  why the Springfield Chamber urges its members and the citizens of Springfield to embrace MGM and vote ‘yes’ for the city’s future on July 16.

Jeffrey Ciuffreda is executive director of the Springfield Chamber of Commerce.

Opinion
Why Springfield Should Vote ‘Yes’

There are a number of good reasons why Springfield residents should vote ‘yes’ when they go to the polls on July 16 to consider the host community agreement forged by city officials and administrators with MGM Resorts International — the next step in the process of deciding the winner of the license for a Western Mass. casino.
Maybe the most compelling is an argument made by a number of business leaders and economic development officials over the past year or so. The specific words expressed vary, but it usually sounds something like this: ‘if someone wants to spend $800 million in your city — you let them!’ (And while generally, exclamation points are not used in business writing, in this case, we’ll make an exception.)
OK, it’s not as simple as all that, but it’s actually very close. We’ll amend this argument slightly. ‘If someone wants to spend $800 million in your city, and there is no better (and in this case, no other) viable option for stimulating economic development and creating thousands of new jobs — you let them!’
We understand that there are a number of risks involved with casinos in general and urban casinos in particular — they simply haven’t worked in a number of regions of this country — but we believe that these are risks well worth taking.
That’s because in Springfield, a city that has been struggling for the better part of a half century now, there really is no ‘plan B’ when it comes to spurring new jobs, creating energy, and possibly resurrecting a neighborhood — in this case, the beleaguered, tornado-ravaged South End.
The proposed MGM Springfield complex has the potential to do all that. Yes, it also has the potential to come up considerably short with each of those assignments, but we don’t believe that it will. Its somewhat unique inside-out design will make this proposed facility part of a neighborhood, not a casino-in-a-box that sucks the life out of one.
But let’s look at this another way. Instead of focusing on the possible ramifications of a ‘yes’ vote, let’s consider what a ‘no’ vote means. Essentially it means that the Western Mass. casino — and yes, there will be one — will be located somewhere else, and there are at least two other landing spots.
If that happens, Springfield will not get the complications that come with construction of such a facility, or the traffic, or some of the problems that might come with a casino on the edge of its central business district.
But it also won’t get the chance to put itself back on the map, or reshape its South End neighborhood and achieve the revitalization that has eluded that area for nearly 50 years, or see the direct benefits in the form of contributions to nonprofits, investments in facilities and infrastructure, and donations that will boost public safety initiatives.
A ‘no’ vote will also result in a depressing return to the drawing board in search of another method of providing the economic spark needed to reverse this city’s fortunes. There has been little to come off that drawing board since Springfield’s manufacturing base started to erode just after World War II, and there is little to suggest that much else will come off it in the years to come.
MGM’s proposal for Springfield may not win the contest for the Western Mass. casino license. Indeed, the Mass. Gaming Commission may decide that another plan is more alluring and better for the Commonwealth. But this proposal can’t win unless Springfield voters provide the opportunity for it to get to the next level ‘And thus, we strongly urge them to do so.
We can state the case for this casino in a number of ways, but the argument we mentioned earlier does it best: ‘if someone wants to spend $800 million in your city — you let them!’
There’s that exclamation point again, and it is certainly needed.

Opinion
Education Reform at 20; There’s Work to Do

By Tom Birmingham
If you had told me on that hot day in Malden 20 years ago when Gov. Bill Weld signed the Education Reform Act that over 90% of Massachusetts students would pass MCAS, or that the Commonwealth’s SAT scores would rise for 13 consecutive years, or that our students would become the first in every category in every grade on national testing known as “the Nation’s Report Card,” or that Massachusetts would rank at or near the top in international science tests, I would have thought you wildly optimistic.
Massachusetts public schools have achieved all these results and more since 1993, but there is still more to do. I am troubled, for instance, by race- and class-based achievement gaps. Nonetheless, two decades after the passage of education reform, we have much to celebrate.
Hardworking students and committed teachers deserve the lion’s share of credit for our success, but policy makers established a structure that enabled educational progress. The Education Reform Act is a complicated piece of legislation containing many innovative initiatives, including the creation of charter schools.
But for all its complexity, the Education Reform Act can be reduced, in essence, to two propositions: We will make a massive infusion of progressively distributed dollars into our public schools, and in return, we demand high standards and accountability from all education stakeholders. This grand bargain is the cornerstone of education reform.
Our fidelity to these two core principles helps explain our extraordinary achievements. Throughout the 1990s and in the first years of this century, support for public education was the top priority of state government, and our budgets reflected this. From 1993 to 2002, state spending on public schools increased 8% per year, for a total of more than $2 billion. Our success correlated with the adoption and application of the criterion-based MCAS testing, with state leaders (notably including Paul Cellucci) united in support despite repeated requests to retreat.
Today, I fear we may be veering away from the act’s two core values — adequate funding and rigorous standards. If we abandon the bedrock principles that have proven to be historically successful, we imperil the progress we have made. In the last decade, support for public schools lost its primacy on Beacon Hill and state budgets reflect that. Today our inflation-adjusted education appropriation is the same as it was in 2002.
In contrast to the generous expansion of the 1990s, education funding for the last decade has remained flat. As a result, according to the Massachusetts Budget and Policy Center, many (mostly low-income) school districts simply do not have the resources needed to provide the caliber of education envisioned in the reform act’s foundation budget.
I also fear that universal high standards and objective assessments are being jettisoned in favor of a return to vague expectations and fuzzy standards. The Patrick administration’s embrace of so-called “21st-century skills” elevates concepts like “global awareness” and “systems thinking” to new prominence in the public-school curriculum. I’m all for higher-order thinking, but students must accumulate the background knowledge that gives them something to think about.
As education theorist E.D. Hirsch Jr. has demonstrated, achievement gaps are really knowledge gaps. Poor kids tend to have access to less background knowledge outside school than privileged kids. Unless poor kids are exposed to the same academically rich content in school that more affluent kids can get at home, we consign these students to second-class citizenship.
I’m also troubled by the Commonwealth’s willingness to replace our tried-and-true standards and MCAS with totally unproven national standards and testing. This conversion will come at an estimated cost of $360 million for new textbooks, professional development, and technology, according to the Pioneer Institute.
I am not suggesting that we adorn our public schools with “Mission Accomplished” banners. Indeed, we must always strive to improve K-12 public education. But education reform has worked far better than we could have reasonably hoped. Given our incontrovertible educational successes, those seeking changes should bear in mind the admonition of the Hippocratic oath: “First, do no harm.”

Tom Birmingham, former president of the Massachusetts Senate, is senior counsel at Edwards Wildman Palmer LLP. He coauthored the Massachusetts Education Reform Act of 1993.

Opinion
Turning Good Science into Good Jobs

So, just what does $100 million buy today?
Many business owners and economic development leaders are asking that question, following the announcement earlier this month that the state, through the Massachusetts Life Sciences Center, has funneled $95 million in grants to the Life Sciences Laboratory at UMass Amherst and another $5.5 million to the Pioneer Valley Life Sciences Institute in Springfield, with the broad goal of leveraging that investment to spur economic development and jobs (see story, page 9).
In this case, $100 million would appear to buy opportunity — in many forms, but especially an opportunity to further diversify this region’s economy, something that desperately needs to be done — while bolstering a still-vital precision-manufacturing sector, making this region a much bigger part of this state’s rise to the top when it comes to generating business in the life sciences, and propelling the university to a higher level in terms of research and prestige.
Will $100 million buy all that? Probably not, but it will certainly generate some momentum that might make all those things possible.
That’s what state leaders, including Gov. Patrick, university administrators, and elected officials were saying at an elaborate press event on June 6 to announce the grants, and they may well be right. These investments — that’s the best word to describe what the state is doing — are designed to stimulate what Susan Windham-Bannister and others call “innovation-driven economic development,” which would be something new to this region, but also something actually quite old.
Indeed, in recent years, the main thrust of economic development, not just here but elsewhere, has been to attract large employers to vast expanses in industrial parks. We’ve had some success with that approach in the Pioneer Valley, but other regions have enjoyed much more.
Innovation-driven development is different. It starts with the development of materials, products, processes, and expertise, and uses all of the above to stimulate startup companies, bring opportunities to existing ventures, and draw companies from other areas who want to take advantage of all this.
We saw this happen with the Springfield Armory, which wasn’t exactly a startup operation (although, in some respects, it fits that description), but was the birthplace of a great deal of innovation, which eventually led to a number of businesses started by people who worked at the Armory, and, eventually, to the birth of a thriving precision-manufacturing sector. The same can also be said, in many respects, for the gunmaking industry that developed in Western Mass. and Connecticut, which was truly innovation-driven.
Fast-forward more than 200 years, and this region now has an opportunity for different kinds of innovation, from the development of personalized health-monitoring devices using nanotechnology, to discovery and application of new compounds to fight infection, to translating basic protein research into new therapeutic treatments for Alzheimer’s, cancer, and other infectious diseases.
These are the types of research-and-development opportunities that will be taking place at three research centers to be constructed and equipped through that $95 million grant to the university. Meanwhile, at PVLSI, the $5.5 million grant will support the development of a new Center of Innovation in Health Informatics and Technology, designed to spur progress in such areas as population health management and healthcare quality.
In Cambridge and Worcester, similar investments, both public and private, have led to the formation of dozens of companies and the creation of thousands of jobs in the broad life-sciences sector, and Windham-Bannister believes that model could be replicated in Western Mass.
Time will tell if she’s right and if this region can, indeed, translate good science into good business and good jobs, but this region has been handed what appears to be a golden opportunity.
The challenge now is to take full advantage of it.

Opinion
UMass Needs More Public Dollars

In the coming days, the Massachusetts Legislature will make an important decision about funding for the University of Massachusetts and, in so doing, will play a significant role in determining what kind of university UMass will be as it enters the next phase in its history.
On a literal level, the Legislature will decide whether UMass will receive the $479 million in funding for the upcoming fiscal year proposed by Gov. Patrick and approved by the House or the $455 million advanced by the Senate. The higher level of funding is important because it would arrest a long-term budget slide, make the state-student funding split more equitable, and provide students with an overdue tuition and fee freeze.
But the commitment we are asking the state to make is actually part of a much larger effort we are shaping to dramatically strengthen UMass and make sure it always will be the kind of public university that Massachusetts, with its innovation and intellectual horsepower, needs.
As we ask the Commonwealth to do more, UMass is also gearing up to do significantly more to provide the financial foundation a university needs to be great. And while it isn’t just about the money, dollars matter when it comes to attracting and retaining top professors, providing aid for students who need and deserve it, and ensuring that our facilities match up with our academic and research ambitions.
With that in mind, UMass this fall will launch its first system-wide capital campaign with the goal of dramatically increasing the private funds flowing into the university. These dollars will sustain a community of excellence — a reinforcing circle of top students, professors, and facilities.
Taken in tandem, a major infusion of public and private funds will give UMass the financial muscle it needs as it completes its first 150 years of service and prepares to make an even more profound contribution to the people of the Commonwealth.
UMass is the third university I have had the honor to lead. As I complete my second year as president, I am struck by one thing above all else — how much our five campuses have done with such limited resources.
Over the past 15 years, while state funding has remained flat, UMass has added 13,000 students (most of whom come from and will remain in Massachusetts), has seen student achievement rise to the point where its flagship campus in Amherst is now a top producer of Fulbright scholars, has won a Nobel Prize, has seen research expenditures reach $600 million a year, has become a national leader in income derived from faculty inventions, and consistently places in the upper reaches of the World University Rankings.
All of which prompts two questions: Shouldn’t we protect the great asset we have developed? And how much more could we do with a little more public and a lot more private support?
While we seek to gather the resources we need to make this a truly transformational moment, I realize that we need to keep front and center a value that is so much a part of our New England heritage — and that is frugality. Respect for a dollar is something I learned growing up in a Maine town where people eked out a living in mills and on fishing boats, and where scrimping and saving was an essential way of life.
Over the past five years, UMass has saved $68 million through efficiency steps, including consolidating administrative functions previously performed on each of the campuses. We expect to save another $123 million over the next five years by reducing energy expenditures, improving our purchasing practices, and streamlining information-technology operations.
Our commitment to transparency mirrors our commitment to efficiency, and, to make it easier to gauge our performance in key areas, we will release an annual performance report giving donors, public officials, and the public at large a better sense of how we are doing and what their dollars are helping to build.
UMass marks its 150th anniversary this year, so it’s a time to celebrate the past — and to build for a brighter and loftier future. With that future in mind, we are asking the state to join with us to create a truly historic moment. We have a chance to place UMass on a course that will allow it to soar — and this is an opportunity we have to seize.

Robert L. Caret is the president of the University of Massachusetts.

Opinion
A Winning Proposition

We’ve written on many occasions about how the region’s economy has moved on from its strong manufacturing heritage, but is still very much searching for something else with which to create jobs and revitalize cities and towns. And we’ve said that this something else is actually many things — but especially both the development of new, potential-laden sectors, such as green energy and the biosciences, and the expansion of other, existing sectors, such as education, healthcare, retail, and, yes, tourism.
And so we are encouraged by the announcement that area tourism and hospitality leaders have joined other regions of the country in creating a sports commission dedicated to the assignment of bringing more and different sporting events and championships to the four counties of Western Mass. (see story on page 14). The commission, launched last month, will bring organization and sophistication to the work of hosting events, and if it succeeds — and we believe it will — the region’s broad hospitality sector should benefit greatly.
This commission is not a game changer when it comes to the regional economy — it’s not going to dramatically alter the fortunes of specific venues, like the MassMutual Center, business groups (such as restaurants or hotels), or individual cities and towns that host events. But it could well be an important contributor at a time when area economic-development leaders understand that there isn’t one answer to the region’s ongoing sluggishness, but several answers.
As the commission begins its work, though, it’s important to keep expectations in check. Greater Springfield is not going to play host to the 2024 Olympics, the 2022 World Cup, the Super Bowl, or any of the seemingly endless number of college football bowl games. And it probably won’t host another of golf’s major championships, as it did in 2004, when the U.S. Golf Association brought the U.S. Women’s Open to the Orchards in South Hadley.
It is far more likely that the region will play host to gymnastics events, cycling competitions, weightlifting, rowing, or other, less-high-profile events. But there is opportunity with these smaller tournaments to fill hotel rooms, bring more business to area restaurants, and give the region the exposure it needs to become a destination for still more events.
Attracting such events will not be easy, primarily because the competition for them is mounting — there are now roughly 300 sports commissions around the country, a phenomenon fueled by the vast potential of sports as an economic driver. But this region has some advantages as it prepares to compete with other regions.
These include location — Greater Springfield is easily accessible to many population centers — as well as affordability (this is a third-tier destination with rates to fit almost any budget) and a host of amenities and attractions that will give competitors and their families something else to do while they’re here.
The region also boasts 17 colleges and universities that help provide it with a strong portfolio of sporting assets (arenas, fields, tennis courts, among others) as well as resources ranging from several rivers and mountains to bicycle and motocross tracks.
Add it all up, and the sports commission can make a pretty strong case as it markets the four western counties to the National Collegiate Athletic Assoc. and myriad other event-staging organizations.
As we said earlier, the addition of a half-dozen or 10 carefully chosen sporting events is not going to dramatically change the picture here in Western Mass. But for many business sectors and communities, they can improve the picture, and become one of the many answers this region will need as it goes about bolstering and diversifying its economy.

Opinion
Drivers Should Pay for the Roads They Use

Gov. Patrick is displeased with our legislators. Instead of his 10-year, $13 billion transportation plan, supported by an increase in income tax, the Legislature has put forward a more modest approach, making fewer promises for big projects and asking travelers to pay more of the costs of their transportation. However disappointing to Patrick, this more limited approach comes closer to how we ought to be raising money for transportation.
Legislators are dead right to expect commuters — not general taxpayers, who would pay the income tax hike Patrick proposed — to cover the costs of transportation infrastructure.
A key feature of the Legislature’s plan is a modest hike in the state gasoline tax. This approach, Patrick maintains, “taxes the middle class every time they pump a gallon of gas.” But drivers should pay for the cost of their roads. Taxpayers who rarely drive shouldn’t have to subsidize sprawl and long commutes. People will drive too much if they don’t pay for the social costs of driving, including the congestion, pollution, and highway deterioration.
Instead, American taxpayers have long subsidized the automobile. Gas taxes were supposed to fill a federal trust fund used for highway construction. When gas-tax collections fell short, President Obama signed a measure that added more than $16.6 billion in other revenue to the fund. Yet, the effect of building more highways isn’t to reduce congestion, but to encourage more driving. The only way we can make our roads less congested is to charge people to drive, ideally with electronic tolls, but also with gas taxes.
The House proposal to bring tolls back to the westernmost part of the Massachusetts Turnpike is a step forward, not backward. These roads may not be crowded, but they cost money to maintain. My rough estimate, based on state data, suggests that $1.50 per trip is needed to cover those expenses.
For years, transportation planners have taken a rise in the number of long-range commuters as an inevitable fact of life. Indeed, a 2009 study used such an anticipated increase as an argument for the long-proposed South Coast commuter rail line to Fall River and New Bedford. Yet, that assumption need not be true. Most people would live close to work if they paid the full costs of driving — especially if some far-sighted Legislature also limited the local regulations that make it hard to build nearer to Boston.
There are two obvious exceptions to the idea of making transportation users, rather than general taxpayers, pay for infrastructure. One is when a system has large fixed costs of construction and low costs of usage. The other is when a system serves a particularly disadvantaged population, such as the disabled, whom we want to make more mobile. The MBTA’s paratransit program exemplifies this second case for subsidy; the Legislature should ease the MBTA’s budget woes by separately funding that program. The MBTA as a whole meets both criteria for subsidy; it serves the poor and carless, and it has high fixed costs — which helps explain why only 32% of the MBTA’s budget comes from its users.
But the non-Bostonians who complain that outsiders pay too much of the system’s costs also have a point. The fairest way to embrace the ‘user-pay’ principle, while keeping fares low enough to reduce traffic, is to increase the portion of the MBTA’s budget that comes from local property assessments — and reduce the share that comes from statewide sales taxes. To the extent that statewide taxes are involved, they should be targeted toward the costs of poorer passengers, both in Boston and elsewhere. Addressing non-Bostonians’ concerns about subsidizing a system they don’t use will help get a fair transportation bill passed.
More local funding of the MBTA would also move us to a better dialogue about further rail extensions. If New Bedford and Fall River had to pay the full $1.8 billion cost of the proposed South Coast line, they would be far less enthusiastic about it.
In any case, the Legislature is right to reject a vast transportation program funded by income taxes. Patrick proposed a significant gas-tax hike in the past. And if the governor wants to spend billions on transportation infrastructure now, he should once again be open to a plan where drivers pay for the roads they use.

Edward L. Glaeser, a Harvard economist, is director of the Rappaport Institute for Greater Boston.

Opinion
Investments in the Future

EditorialBWlogoThere probably hadn’t been this much excitement about a demolition project in Springfield since the city finally took down the old York Street Jail nearly a decade ago. Or since the crumbling Hotel Charles, located next to Union Station, was put out of its misery in the late’90s.
There was Mayor Domenic Sarno with his hardhat and ceremonial sledgehammer taking a few solid whacks at the old River Inn on State Street. When the pomp was over, the bulldozers moved in, taking down a property that had become much more than an eyesore in recent years — although it was certainly that.
Indeed, the long-vacant property had become an impediment to progress — not only on that specific parcel, but across that section of the so-called State Street corridor. Recognizing this, DevelopSpringfield acquired the property at a foreclosure auction in January, with an eye toward demolition and then movement toward redevelopment. As economic-development initiatives go, this wasn’t exactly front-page news (though close), but it constitutes an important step forward for that neighborhood and the city as a whole.
And creating such initial steps — while also stimulating the ones that will follow — is the unofficial mission statement for DevelopSpringfield, the public-private partnership created to stimulate development activity in the city, especially in the wake of the tornado that tore through several neighborhoods nearly two years ago.
The agency is taking a multi-pronged approach to that assignment, but generally, it is currently engaged in identifying development opportunities and facilitating them through what the agency’s president and CEO, Jay Minkarah, calls “strategic investments.” And the River Inn project is a perfect example.
“This place held back the development of the entire neighborhood,” Minkarah told the local press. “It’s good that it’s going to be gone.”
Good, because if it was still there — and it probably would be, because it’s highly unlikely that a private developer would pay the cost of acquiring the property, demolishing it, and settling back taxes totaling $80,000 — then this large slice of State Street would remain undeveloped for the foreseeable future.
The same could likely be said for some of the other properties the agency has acquired recently. These include the historic building at 83 Maple St., known as the Ansel Phelps House (Springfield’s fourth mayor lived in it for some time), which had fallen into a state of disrepair and placement on the Springfield Preservation Trust’s list of endangered historic properties in the city, as well as the historic Gunn Block at the corner of Walnut and State streets, another threatened property said to be city’s oldest commercial building.
Neither is likely to be redeveloped soon, but their acquisition signals the start of movement that will likely remove that ‘threatened’ designation and, more importantly, trigger the kind of development that generates momentum in a specific neighborhood.
There is no way of knowing when and how the River Inn property, or any of the others acquired by DevelopSpringfield, will be transformed for future use. After all, the Hotel Charles acreage and the York Street Jail parcel are still vacant lots. And the same is true, more or less, for the site of the old Steigers building on Main Street. It was to be “a little park for a little while,” said city officials when it came down. That was 18 years ago.
But it’s safe to say that these investments will eventually stimulate movement within the development community and generate real progress with the challenging assignment of revitalizing struggling neighborhoods. Thus, they are solid investments in the city’s future.

Opinion
It’s Time to Raise the Mayor’s Salary

The Springfield Chamber of Commerce is advocating for an increase in the salary for the position of mayor of Springfield from $95,000 — the level it has been since 1997 — to one that better reflects the importance of the position today, $135,000.
While proposals such as this often become politically charged, an informed debate on its merits is long overdue. The chamber is hopeful that, after this debate, our elected officials will support our proposal.
An increase in the mayor’s salary has been proposed at various points over the past 16 years. Most recently, in 2009, as the Financial Control Board was being phased out from managing Springfield, a task force of the chamber met to examine several governance issues within the city, to ensure that the city would never again be forced into having a control board manage its affairs. At that time, the chamber put forth three objectives it felt were integral to proper management of the city. They were:
• Establishment of a chief administrative and financial officer (CAFO), whose contract would not be concurrent with the mayor in order to establish some autonomy, and who would report not only to the mayor but also to the full City Council;
• Moving from a two-year term for the mayor to a four-year term to allow for better long-term planning and afford a mayor time to make difficult decisions without the immediate threat of a political opponent; and
• Establishing a fair salary level for the mayor that would better reflect the duties and responsibilities of the mayor of the third-largest city in Massachusetts and to help attract candidates with the skills to oversee administration of the community.
The first two goals have been accomplished. Before the Finance Control Board departed, the position of CAFO was established, and from all accounts has been performing extremely well since then. Lengthening the term of the mayor of Springfield to four years was put on the citywide ballot in 2009, and voters adopted this change, with 69% voting in favor. Now the third goal remains.
In 2011, a task force was set up by the City Council to look into increasing the mayor’s salary. The chamber had a member serve on that panel, and while the recommendation came out to increase the salary to a figure of around $110,000 and then index it to inflation, the recommendation never made it to the council for a full vote.
The chamber has compiled a great deal of data. Several cities in our area with populations and budgets around one-fifth of those of Springfield have mayoral salaries of only $10,000 less than Springfield’s. One city, Westfield, recently acknowledged the requirements of the job and increased the salary for that city’s mayor to a level above Springfield’s.
When looking at similar-sized cities, here are the results:

• Springfield: $95,000
• Hartford, Conn.: $146,779
• Providence, R.I.: $131,000
• New Haven, Conn.: $127,070
• Stamford, Conn.: $150,000

There will be those who will look at a salary figure and equate it to a particular mayor, past or present, and judge this proposal upon whether he or she was or is worth the figure. That not only misses the point, but is also shortsighted in determining what is best for this city moving forward. The salary is a reflection of the job. The mayor oversees a city with 6,000 employees and a budget in excess of $550 million.
At present, 113 city employees earn more than the mayor, who is on duty 24 hours a day, seven days a week to not only plan and oversee operations, but to be able to react to all that can and does go wrong in major urban areas. The mayor makes countless decisions, oftentimes difficult and unpopular. A mayor is also in the best position to develop a strategic vision for our city and lead the effort to fulfill that vision.
Let’s try to put politics aside for this vote and set the salary for the position of mayor of Springfield at a level that reflects the duties of the job and encourages those with the skills necessary to run for the position.

Jeffrey Ciuffreda is executive director of the Affiliated Chambers of Commerce of Greater Springfield.

Opinion
Springfield Makes Smart Choice with MGM

EditorialBWlogoEndeavors to place a casino in downtown Springfield have a long way to go — the process is really only in stage one — but the city is off to what would have to be considered a very solid start.
Indeed, it chose the right development to take to the next stage — MGM’s proposal for the South End — and it negotiated smartly, securing a host-community agreement that benefits the city and region in a number of ways, but without putting too great a financial burden on the company.
That agreement includes everything from annual payments to the city totaling $25 million to improvements for Riverfront Park; from support for local entertainment venues, including the MassMutual Center, Symphony Hall, and CityStage, to so-called community-impact payments that have the potential to greatly improve overall public safety downtown. There’s even a provision for MGM to finance construction of a pavilion at Franconia Golf Course, one that will, in theory, enable the course to host more events and the city to net more revenue.
The challenge now is to continue working with MGM to shape a project that will not only win the favor of voters in the city and then the Gaming Commission — although both of those are critical — but also succeed in the broad and complex goal of transforming the South End neighborhood.
And it is that piece that ultimately makes this project the far better option for Springfield than Penn National’s proposal to build in the city’s North End.
That plan, which did have some merit, would have relocated two large businesses — Peter Pan and the Republican —  thus creating what the developers called a ripple effect that would boost downtown (the Republican would have relocated there), Union Station (Peter Pan would have moved there), and an East Springfield industrial park (the newspaper’s printing operations would have gone there).
But those developments cannot be considered game-changing in stature. Those involving the city’s South End neighborhood are definitely worthy of that descriptive phrase, although it must be said that the game can be changed in many ways, and the jury is still very much out on whether a casino can positively transform a severely challenged urban area.
For now, though, this is clearly the right pick for Springfield.
The MGM plan could take a neighborhood that has, for the most part, been down and virtually out since the construction of I-91 fractured it, and give it the catalyst for progress that has been missing for four decades.
The MGM proposal, focused more on entertainment than it is on pure gaming, would bring people to the South End who would ordinarily avoid that part of town. And while doing so, it brings the promise of deeper change — new businesses, market-rate housing, momentum, and a real sense of hope.
When BusinessWest traveled with the City 2 City contingent to Bethlehem, Pa. last November, we heard from officials there who were determined not to simply put a casino within the city where it made sense from a traffic and parking perspective — although those matters figured into the equation. Instead, they focused on locating the casino where it would make a real difference — in that case, the site of the former steel mill that once gave the city its identity but then sat lifeless for years.
Today, there is plenty of life on that site, from new arts venues to fledgling businesses to new work/live projects that are bringing young people to Bethlehem and hope for the future. And little, if any, of it would have happened without the casino.
Springfield needs — and deserves — a project that can do the same thing. The MGM proposal has the vast potential for being the catalyst this city desires, and we’re encouraged by the fact that it is the last Springfield proposal standing.
As we said, there is a long way to go in this process, but the city is, to borrow a phrase from the industry, riding the right horse.
Now it has to get it to the finish line.

Opinion
Public Debt and Economic Growth

By Robert Reich

In the election of 1952, my father voted for Dwight Eisenhower. When I asked him why, he explained that ‘FDR’s debt’ was still burdening the economy — and that I and my children and my grandchildren would be paying it down for as long as we lived.
I was only 6 years old and had no idea what a ‘debt’ was, let alone FDR’s. But I had nightmares about it for weeks.
Yet, as the years went by my father stopped talking about FDR’s debt, and since I was old enough to know something about economics, I never worried about it. My children have never once mentioned FDR’s debt. My 4-year-old grandchild hasn’t uttered a single word about it.
By the end of World War II, the national debt was 120% of the entire economy. But by the mid-1950s, it was half that.
Why did it shrink? Not because the nation stopped spending. We had a Korean War, a Cold War, we rebuilt Germany and Japan, sent our GI’s to college and helped them buy homes, expanded education at all levels, and began constructing the largest public-works program in the nation’s history — the interstate highway system.
FDR’s debt shrank in proportion to the national economy because the national economy grew so fast.
I was reminded of this by the recent commotion over an error in a research paper by Carmen Reinhart and Kenneth Rogoff.
The two Harvard economists had analyzed a huge amount of data from the U.S. and other advanced economies linking levels of public debt to economic growth. They concluded that growth turns negative (that is, economies tend to collapse into recession) when public debt rises above 90% of GDP.
That finding, in turn, fueled austerics, who insisted that the budget deficit (and debt) had to be cut in order to revive economic growth.
But Reinhart and Rogoff’s computations were wrong, and average GDP growth in very high-debt nations is around 2.2% rather than a negative 0.1%.
Recently, the two offered a defense in an op-ed in the New York Times, asserting “very small actual differences” between their critics’ results and their own.
Regardless, Reinhart and Rogoff seem to be correct in one basic respect: economic growth does seem to be lower in very high-debt countries. But the entire debate over their paper’s flaws begs the central question of cause and effect.
Is growth lower because of the high debt? That would still make the austerics’ case, even without the magic 90% tipping point. Or does cause and effect work the other way around? Maybe slow growth makes debt burdens larger. There’s evidence to suggest this is the case.
If so, government should be fueling growth through, say, spending more — at least in the short run. As we should have learned from what happened to ‘FDR’s debt,’ growth is the key.

Robert Reich is co-founder of the American Prospect.

Opinion
What Would Horace Moses Do?

At one time, Horace Moses may have been best known as the president of the Strathmore Paper Co. in West Springfield, but his legacy is much bigger than that.
In 1919, Moses founded Junior Achievement, the worldwide financial training program for young people. Growing up on his family’s farm, Moses acquired the habits of fiscal responsibility and entrepreneurship. He not only worked the fields, but networked with a variety of business owners to sell the farm’s products.
Moses was quick to learn that through hard work, determination, and ambition, one can achieve the American Dream. His philosophy wasn’t limited to personal gain, however. Moses donated his time and wealth to a variety of worthwhile causes. One initiative close to his heart was ensuring that children develop the skills to secure their own economic success. It was this goal that led Moses and Theodore Vail, president of American Telephone & Telegraph to found Junior Achievement right here in Western Massachusetts.
Today, JA is the world’s largest organization dedicated to educating students about workforce readiness, entrepreneurship, and financial literacy through experiential, hands-on programs. Although born of humble beginnings on the Big E fairgrounds, JA reaches more than 4 million students each year across the United States, and another 6 million in countries around the world. JA’s volunteer-delivered K-12 programs help prepare students for the real world by showing them how to effectively manage their finances, generate wealth, and help build robust communities.
Moses and Vail realized the importance of teaching young people that thrift, economy, and industry are necessary to sustain the American vision. Almost 100 years later, nothing has changed.
Each year, roughly 1.3 million students drop out of school. Each dropout costs society approximately $200,000 in lost tax revenue and government expenditures over his or her lifetime. The personal cost of dropping out of school isn’t just economic — there’s a psychological price, as well. As someone who’s gone from high school dropout to college graduate, I can tell you that being a dropout can be debilitating. The lack of skills eventually damages your self-confidence, resulting in a social paralysis. You feel trapped in your situation. You want to work, to achieve, but lack the foundation and support system to overcome your circumstance.
Horace Moses knew that it doesn’t have to be that way, and that by investing in our children we could help them become productive participants in our national economy.
Addressing the dropout population is only part of the solution. Approxinately 45% of today’s college graduates don’t have the skills to advance past an entry-level job. Managers at more than 53% of large companies and 67% of small companies say it’s difficult to recruit employees with the skills, training, and education their companies require. In time, this skills gap will invariably weaken our ability to compete in the global marketplace. Helping our children aspire to succeed is not only imperative to their own well-being, but to our own economic and entrepreneurial survival.
What would Horace Moses do in the face of today’s problems? He would commit his resources to find a solution. That’s why he co-founded Junior Achievement. JA supports youth development by fostering the spirit of entrepreneurship, and by instilling and modeling key business and work-readiness concepts such as leadership, teamwork, and critical thinking.
I encourage you to join me in following his example by making an investment in the youth of Western Mass. We don’t need to dedicate the time or resources Moses had at his disposal. We already have a structure, it just needs caring professionals, community leaders, and supporters. Find out how you can empower students to stay in school, develop the skills necessary for economic success, and live the life each of us hopes for for our own children.
Get involved with Junior Achievement of Western Mass., your local school system, or other worthwhile cause. You can change the direction of a generation. That’s what Horace Moses would do.

Thom Fox is the community outreach director at Cambridge Credit Counseling and vice chairman of Junior Achievement of Western Massachusetts. He also serves as a start-up mentor at Valley Venture Mentors, member of the National Academy Foundation STEM-21 Advisory Board at Sci-Tech, and member of the Financial Stability Network of Hampden County; (413) 330-5254; [email protected].

Editor's Corner Opinion
40 More Reasons to Feel Positive

EditorialBWlogoBusinessWest launched its 40 Under Forty program in 2007 with a number of goals in mind. Identifying young leaders was the primary mission, and we have certainly done that, especially with the Class of 2013, which we introduce in this issue.
But through their stories, we wanted to inspire others to become leaders themselves, and in the process, show that, contrary to what might be popular belief, young people don’t have to leave this market to enjoy success in business, find fulfillment in their work, and make their mark in the community.
Like the six groups that came before, the Class of 2013 provides plenty of examples of people who are not only excelling in their fields, but also giving back to the cities and towns in this region, often with work that involves the young people who will shape this region’s future. Here are just a few examples:
• Tim Allen, the principal of the new South End Middle School in Springfield. Under his leadership, this facility, which serves lower-income children, many of whom are English Language Learners, has recorded more improvement on the English portion of the MCAS tests in its first year than any of the other six neighborhood middle schools in the city. Allen also does a considerable amount of mentoring, and gives time and energy to Big Brothers Big Sisters;
• Adrian Bailey Dion has developed imaginative — and entrepreneurial — strategies to enable the Grinspoon Foundation, which she serves as COO, to dramatically increase the number of books it distributes through its PJ Library, which supports literacy and values development in children ages 1-8 through the purchase and delivery of age-appropriate Jewish books. She also supports area food pantries and kitchens in their work to feed area residents in need;
• Melyssa Brown, an accountant with Meyers Brothers Kalicka in Holyoke, has made her mark professionally, as the youngest manager in the firm’s Audit & Accounting Division. But it’s her work in the community that is really adding up (figuratively speaking). She’s one of the prime movers with a new Girls Inc. initiative called Eureka, in which girls ages 12-15 spend four weeks each summer on a college campus to learn about math, science, computers, sports, and both personal and career development;
• Kam Capoccia is a pharmacist who is changing the way people might think about those in that profession. While she still dispenses pills during weekend shifts at a local Walgreens, she spends much of her time dispensing information, as an associate professor of Pharmacy at Western New England University, but especially as the director of the Consultation and Wellness Center at the Big Y on Cooley Street in Springfield. There, she’s assisted countless individuals with issues ranging from Type 2 diabetes to high blood pressure to problems with obesity;
• Walt Tomala Jr. knows what it’s like to triumph over adversity. He suffered third-degree burns over 60% of his body in a flash explosion that occurred when a sanding machine malfunctioned while he was remodeling a bowling center. He spent a year in recovery and rehab, and eventually started his own construction company, one that has played a lead role in helping others achieve a higher quality of life, through work on everything from blitz-build projects for Habitat for Humanity to construction of homes for severely wounded veterans. He’s also been a steady supporter of the Make-A-Wish Foundation.
Space doesn’t permit us to tell all 40 stories here, but these five serve as effective examples of how this entire class is the embodiment of professional excellence, community activism, and true leadership.
Their stories begin on page A6. Read, enjoy, and become inspired.

Opinion
Career Readiness Critical for Young People

School to Career Connecting Activities, a collaborative effort between public and private partnerships, is led by 16 local workforce-investment boards in Massachusetts, including the Regional Employment Board of Hampden County (REB).  The initiative provides high-school students with paid internship opportunities in a wide array of occupations and industries, from which students gain exposure to real-world work opportunities and learn professionalism, responsibility, and job-readiness skills that help them become attached to the workforce in the future.

Recent national surveys of employers and human-resource managers have found increasing concerns with the employability and skill deficiencies of young workers.

In 2007, connecting activities leveraged more than $45 million in employer wages, putting more than 17,500 students in internships at 6,500 employer sites. In 2012 alone, with funding at only $2.75 million, more than 9,800 students were placed in internships at 3,500 employer sites. With funding in the state budget for fiscal year 2013 at only $750,000, the program is facing extreme challenges.

In Hampden County, we were able to put 658 students into internships with 258 area employers in various industries, including WGBY, Big Y, Baystate Medical Center, Mercy Medical Center, Giggle Gardens, Holyoke Health Center, Polish National Credit Union, and many more.

The need for increased employment for the state’s teens is greater than in many years. According to a recent study by Northeastern University’s Center for Labor Market Studies, “in 2012, only 26% of the state’s teens found themselves able to obtain employment during an average month.” This was the lowest state teen-employment rate recorded over the past 50 years for which such data exists.  Fewer than one of seven low-income teens in high school in 2011 worked in Massachusetts.

The Center for Labor Market Studies has documented that those students who work during their senior year or in multiple summer jobs over their high-school years are more likely to transition into college or the labor market after graduation. The habits learned in the workplace, such as productivity, teamwork, collaboration, problem solving, management, and initiative, are paramount for the Commonwealth’s youth.

In Hampden County, the REB is working with 18 different schools through four lead school-to-career connecting-activities coordinators, who assist students and the school’s career facilitators to secure employment and optimize learning through internship opportunities. With the decreases in funding since 2007, we unfortunately cannot serve all the students who could benefit from an internship.

Student experiences speak for themselves. At Minnechaug Regional High School in Wilbraham, two youths who participated in the School to Career Connecting Activities Program had plenty to say about their experiences.

A senior named Hannah, who placed at the town’s Engineering Department, said, “I loved my experience. It was a great way to learn about your intended college major [Civil Engineering]. I learned what was like to work in an office and how to use office equipment. I gained a lot of skills working on the computers with different programs. I learned how to interact with customers and employees. I learned how to be more observant and make certain connections. I learned that it is OK to take risks and be wrong and how to voice my opinion and not hide my ideas.

Meanwhile, a senior named Matthew, who placed at FloDesign, an innovative business incubator that specializes in contract engineering and technology commercialization, noted that “my goal of learning about the field and solidifying my decision on becoming an engineer has been met. By working on various projects and doing things actual engineers do, I have learned more than enough to be sure that this is the type of career I am looking for. ”

School to Career Connecting Activities staff are dedicated to providing opportunities for youth to develop their career skills while in school. The investment by the state Legislature in expanding these career-building tools and experience for its youth will help strengthen future employment opportunities for the young people of Massachusetts. This is not only an investment in the students themselves, but also in the Commonwealth’s future workforce and its economic growth potential.

For more information, contact Bill Ward, REB president and CEO, at (413) 787-1547.

 

Joseph Peters is chair of the Regional Employment Board of Hampden County. Andrew Sum is director of the Center for Labor Market Studies at Northeastern University.

Opinion
Some Bright Spots for the Region

EditorialBWlogoThere is quite a bit to like about the story surrounding the startup company SolaBlock, profiled on page 30 of this issue.

For starters, this is a venture involving renewable energy, one of the more potential-laden growth areas for this region,  and one where some of that potential is starting to be realized. Specifically, this initiative involves a new take on solar energy; instead of installing panels on rooftops, this company, founded by Patrick Quinlan, will build them right into cinderblocks, and then, hopefully, into walls of all kinds — for commercial and residential buildings, gardens, and even those built to block noise from highways. (There’s considerable potential there, because such walls are not usually obstructed by trees.)

The concept will be put to the test this summer — thanks to a $40,000 state grant — at a small building in the Technology Park at Springfield Technical Community College, just a stone’s throw (literally) from the Scibelli Enterprise Center, where SolaBlock is now a tenant.

And that’s the other aspect of this story that bodes well for this region.

Opened more than dozen years ago now, the Enterprise Center was launched by then-STCC President Andrew Scibelli with the hope that it would eventually become home to hundreds of startups that would generate commerce and, more importantly, create jobs across the region.

But while the center has played host to some success stories — in realms ranging from website design to a cross-border (Connecticut and Massachusetts) phone book that was eventually acquired by one of the larger players in that now-declining market — it has not lived up to its own vast potential.

However, it is enjoying what could be described as a renaissance under director Marla Michel, an executive STCC shares with UMass Amherst. Helped financially by another new tenant (Square One) that doesn’t exactly fit the startup description but needed accessible space after the June 2011 tornado leveled its headquarters building, the center is slowly building the tenant base in its business incubator.

Indeed, it now hosts ventures involved with everything from development of sporting goods to group sales for a wide range of shows and events.

But the center’s mission is obviously to offer much more than square footage to be leased. It also provides a wide range of support services and counseling designed to help fledging operations get off the ground and to that next level.

The center still has a ways to go to become the force within the local economy that its creators had in mind when the facility opened its doors in 2000. But it is certainly moving in the right direction after years of struggle following the Great Recession.

And this bodes well for Western Mass. because, as we’ve said many times, real growth and prosperity in this region is not going to come from a casino or through efforts to attract large employers. It will happen organically, through the development of new concepts and new companies that will create jobs and, hopefully, stay in this region and grow.

It’s too early to say how the SolaBlock concept will fare long-term — this summer’s testing of the product might yield some indication of its potential within the building industry. But at the moment, it’s an intriguing story in its own right, and part of another, more far-reaching story as well.

And they both involve building blocks that may yet change the landscape in Western Mass.

Opinion
Another Tax Hike Is the Wrong Course

T here they go again, the hordes of tax-hike advocates, spreading out across the Commonwealth to urge support for Gov. Deval Patrick’s $1.9 billion tax package.

I’ve met these kinds of advocates on the tax trail before, beginning in 1980 with their opposition to property tax limits in Proposition 2½. Now, though, I offer institutional memory on just the income tax.

In 1989, Gov. Michael Dukakis returned from the presidential campaign trail and demanded tax hikes to fund a billion-dollar budget increase; supporters rallied at the State House, some of them dressed as giant crayons, to protest potential cuts to the arts. The legislative leadership was able to get the votes for the tax package only after promising that the new income tax rate, increased from 5% to 5.75%, would be temporary. The Legislature raised the rate again the next year, ‘temporarily,’ to 6.25%.

In 1990, a coalition calling itself the Tax Equity Alliance for Massachusetts defeated a ballot question to repeal the Dukakis tax hikes. However, Bill Weld, who supported it, was elected governor and oversaw a reduction in the rate to 5.95% in 1992.

In 1998, despite opposition from a group now called the Campaign for Massachusetts’ Future, voters approved a reduction of the investment-income rate to the same rate as wage income, and in 2000 they approved a rollback of the income tax rate to 5% over three years. Two years later, the Legislature ‘temporarily’ froze rollback and investment rates at 5.3% after heavy lobbying by pro-tax groups. Then the Campaign for Our Communities was formed, calling for a return to the 5.95% income-tax rate.

Instead, in 2011 a formula created in 2002 dropped the rate to 5.25%, where it remains — 24 years after the first ‘temporary’ increase, and 12 years after the voters demanded a rollback to 5%.

Now Gov. Patrick is proposing to increase the income tax rate to 6.25% again, as part of a $1.9 billion tax package. The Campaign for Our Communities has been fanning out across the state in support, and held a huge rally this week at the State House.

Who are these teams and campaigns for equity, our future, and communities? The list is long, made up of the many public-employee unions, both national and statewide with their local affiliates; various human service providers; individual Democratic town committees; and city councils. For them, it seems, taxes will never be high enough.

Patrick’s offset offer of a reduction in the sales-tax rate is hard to credit from the governor who raised that rate from 5% to 6.25% just two years ago. Come the next fiscal crisis, the sales tax will likely be hiked again.

Personal exemptions have been increased in the past to sell a rate increase, only to disappear at the next fiscal crisis. Deductions come and go, depending on what special-interest lobbyists are doing on Beacon Hill.

The Massachusetts tax burden is the fourth-highest in the nation per capita, and the eighth-highest relative to personal income. The state is not suffering from a lack of taxes; it is suffering from a lack of accountability for the taxes already paid. The ongoing scandal over electronic-benefits cards is a maddening example of this.

With cuts coming from our dysfunctional federal government, there will be many pleas for revenue increases to address not only transportation but the operating budget and local aid. Eventually the easy ‘new revenue solution’ will be exhausted, and a better-managed state will be essential. Why not do the better management now?

Tax advocates carry signs saying ‘invest’ to hearings on new taxes. First we need to invest in respect for voters and taxpayers, who have been awaiting the return of the 5% income tax rate they were promised in 1989 and voted for in 2000. If they ever find reason to respect their government again, we as a Commonwealth will benefit.

 

Barbara Anderson is executive director of Citizens for Limited Taxation.

Opinion
UMass Is Merely One Part of the Answer

EditorialBWlogoYou don’t have to read between the lines to get the gist of the message that UMass Amherst Chancellor Kumble Subbaswamy left during a lengthy interview with BusinessWest (see story, page 6).

What’s on those lines makes his sentiments clear enough.

Indeed, when you slice through his comments on everything from the university’s involvement in economic-development efforts to the ongoing project that has become known as the ‘Springfield Initiative,’ it’s clear that he believes people in this region have to manage their expectations when it comes to what the flagship campus can accomplish — especially given the current fiscal challenges the school is facing.

“We’re only one element in bringing about systemic change,” the chancellor told this magazine. “The local government, local business, the state government, and the private sector — they all have a role to play in this. We’re ready, and we have a track record of getting involved with social change and economic development, but we can’t do it without resources.”

There are two messages there, obviously. The first is that UMass can’t be expected to be the solution to this region’s still-sluggish economy, one that continually lags behind the rest of the Commonwealth when it comes to jobs and overall vibrancy. And the second is … well, give the university more resources.

And the chancellor is right in both respects.

First, the funding part. Public higher education in this state, and that includes the many campuses of the state university, have been woefully underfunded throughout most of their history. Maybe it’s the bevy of elite private institutions that we have in the Commonwealth that has created this attitude, and maybe there are other factors, but public colleges and universities have simply not been a priority in this state. But they must become one, because, while those private schools cater to students from around the globe, the community colleges, state colleges (they now like to be called universities), and UMass focus on people from around the corner, and these are individuals who will ultimately turn our economy around.

As for UMass Amherst and the matter of expectations, the chancellor is correct. In many ways, expectations for what the university can do and should do are not realistic, or in keeping with the current fiscal realities. There is a tendency in this region — and this magazine has been as guilty as anyone — to look at the Amherst campus not as a partner, but more as a cure-all when it comes to what’s ailing Western Mass. and its economy.

Nowhere is this more true than in Springfield, where talk of a UMass campus in the central business district has been described a potential catalyst for a revitalization in that area. This talk comes without any real verification of need — although it likely exists — and no real thought about the competitive balance in higher education in the city; there are already seven colleges within 10 miles of downtown Springfield (some only a mile or two away) that offer many of the same programs as UMass. And there is little thought about the school’s ability to fund something like this when it can’t even properly maintain the aging buildings on the Amherst campus.

But the thinking is typical of what we see in this region: ‘downtown Springfield needs a spark? Have UMass put a satellite campus there.’

Moving forward, it would seem that the region doesn’t need a huge attitude adjustment when it comes to the state university. Just a small one. The school has been and always will be a tremendous resource, an educational pillar for the entire state, and an economic engine that is not only one of the region’s largest employers, but a force in many areas of economic development, from research that can translate into jobs to assistance provided to area manufacturers that will help them be more competitive globally.

But it is not the answer. It is simply a big part of the answer.

Opinion
Let’s Not Forget What’s Really Important

The formal program for the Affiliated Chambers’ Outlook Luncheon was only a few minutes old when Springfield Mayor Domenic Sarno stepped to the microphone.

He started with some humor — a joke about how Big E President Eugene Cassidy had said the mayor was there that day to formally endorse the Hard Rock casino proposed for the Big E grounds — and then snuck in a little poignancy.

It was rather innocuous, something about how the casino issue was “sucking all the life out of the room.”

He moved on quickly, but the point was made — casinos are, in fact, sucking the life out of the room, and they’re drawing needed attention and energy away from other things. That’s not exactly a news flash, but it is relevant and certainly worth remembering.

The casino is a huge, 800-pound, $800 million gorilla or elephant in the room (take your pick), and the identification of the winner of the Western Mass. casino license will be the biggest news story in decades; it’s been that long since the Republican has used 120-point type on a page 1 headline, but the paper might just put it to use in this case.

But while that story plays out, we can’t forget everything else that’s happening in this region from an economic-development perspective. That’s because it will take four years for a casino to open its doors, and when it does open, it will not magically transform this region or even the host city into a thriving center for business.

This issue of BusinessWest provides some timely and pertinent matters that this region can’t forget about while the casino sweepstakes plays itself out.

For starters, there’s the University of Massachusetts Donahue Institute (page 6) and, more importantly, some of the work it’s doing — to gauge the need for and the benefits to be derived from enhanced passenger rail service; to identify strategies for expanding the manufacturing sector in the Berkshires; and to chart the needs of small and mid-sized businesses across the region and suggest ways of meeting them, among many other initiatives.

There’s also the work taking place in the city of Holyoke (page 13) to reinvent that community and diversify its economy — through the arts, technology, and other sectors — without a casino within its boundaries. There are other stories involving this region’s two largest sectors — education (page 27) and healthcare (page 44) — which emphasize the need to focus on ways to keep these industry groups vibrant and growing.

And then’s there’s Delcie Bean.

The 26-year-old serial entrepreneur, and now owner of one of the fastest-growing private companies in the country, is one of the rising stars in the region’s business galaxy, and a prime example of where this region really needs to focus its efforts.

Success in stimulating the creation and growth of more small businesses like Bean’s Paragus Strategic IT will ultimately be more important to the long-term vibrancy of this region’s economy than the casino that will eventually open its doors somewhere within the 413 area code. That’s because a gaming complex won’t change the complexion of dozens of cities and towns in the four western counties nearly as much as jobs like the 27 (and counting) that Bean has created.

We can easily understand why casinos are sucking the life out of the room, as Sarno mentioned. This development is exciting — several companies want to spend $800 million in Western Massachusetts! — and there are countless parties that have huge stakes in the outcome of that competition.

But we can’t wait until that contest is over, and we certainly can’t wait until the casino opens its doors, to save most of our attention for those matters that will ultimately have a much greater impact on the long-term health of this region.