Florence Bank Unveils Renovated Easthampton Branch

EASTHAMPTON — Florence Bank has completed a renovation of the interior and drive-through at its existing Easthampton branch at 5 Main St. 

The renovation is part of Florence Bank’s ongoing effort to align its physical branch locations with modern banking offerings and customer needs. The Easthampton renovation included interior updates and modernizations, along with two new ATMs.

Florence Bank is a full-service, mutually owned bank based in Florence and has served the Easthampton community for 20 years. It first merged with Easthampton Cooperative Bank and expanded and remodeled its present location on Main Street in 1999. The Easthampton location serves more than 6,400 customers annually.

“We’re proud to upgrade our Easthampton branch,” said John Heaps, president and CEO of Florence Bank. “Our customers who rely on this location can look forward to an upgraded banking experience as well as modern technology both outside and in.”

The renovations were intended to maintain the branch’s charm while also embracing the innovative design of Florence Bank’s newly constructed locations. The bank partnered with the following local contractors on the project: HAI Architecture in Northampton, Pioneer Contractors in Easthampton, Broadway Office Interiors in Springfield, Fine Woodworks Millwork in South Hadley, Mercier Carpets in West Springfield, and Grimaldi Painting in East Longmeadow. 

Inside, the lobby, teller line, and customer-service area were renovated and updated, making the interior brighter and more contemporary. A new digital screen has also been installed to keep customers up to date on bank-wide enhancements and notifications.

Outside, two new ATMs are now available, and the drive-up teller equipment was enhanced to provide two-way audio/video communication. 

The Easthampton branch will celebrate the renovations with ‘branchwarming’ open houses on Thursday, Dec. 19 and Friday, Dec. 20 during normal branch hours. Refreshments and holiday treats will be available during the open houses, which are free and open to the public. While in the branch, customers can also vote for their favorite local nonprofit as part of the bank’s annual grant initiative, Customers’ Choice Community Grants.

Florence Bank opened a branch on Allen Street in Springfield in late 2018. In 2020, the bank will open its newest Hampden County location in Chicopee, expanding its network to 12 locations.