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Westfield Bank, Chicopee Savings Bank to Merge

WESTFIELD — Westfield Financial Inc., the holding company for Westfield Bank, and Chicopee Bancorp Inc., the holding company for Chicopee Savings Bank, announced the signing of a definitive merger agreement. The merger will create the largest locally managed bank in Hampden County and the second-largest bank in terms of deposit market share in the county. The combined company will have total assets of $2.1 billion, tangible equity of over $215 million, and 21 branch locations serving customers throughout Western Mass. and Northern Conn. “We are excited to combine with such a strong partner as Chicopee,” said James Hagan, president and CEO of Westfield Bank. “As we have gotten to know Bill Wagner and his team over time, we have been pleased at the commonality of our cultures, operating models, and the customer-service focus of our two institutions. Although headquartered in the same county, we currently serve two distinct customer bases, which, when combined, will complement each other tremendously. A merger of our two banks will be extremely favorable for the shareholders, customers, employees, and communities of both institutions.” Following completion of the transaction, Hagan will be president and CEO of the combined company, and Donald Williams will be chairman of the Board. William Wagner, chairman, president, and CEO of Chicopee, will join the executive management team of Westfield, and will become vice chairman of the board of directors. Four additional board members of Chicopee will also join the board of Westfield. Following closing, the combined bank will do business under the Westfield Bank name, with the holding company to be renamed Western New England Bancorp. The Chicopee Savings Bank Charitable Foundation will remain in place with its original philanthropic mission in the Greater Chicopee area unchanged. “Westfield is the ideal partner for Chicopee,” Wagner said. “This is the first in-market merger our community has seen in over 25 years and, as such, will not result in a significant outflow of resources or shift the focus of our franchise elsewhere, but rather will intensify and strengthen our combined ability to serve our local markets, consumers, and businesses that make both Westfield and Chicopee successful. I look forward to our future together as a combined institution and to the substantial impact our bank will have in Western New England.” The merger agreement has been unanimously approved by the boards of directors of both Westfield and Chicopee. Closing is anticipated to occur during the fourth quarter of 2016, subject to approval by the shareholders of both companies, receipt of required regulatory approvals, and other customary closing conditions. “Westfield has a strong reputation in commercial business lending to large-scale customers that will enhance our lending platform and ability,” Wagner said. “Moreover, the larger lending limit, breadth of product mix, and deep and sophisticated support functions will allow our bank to be a major competitor in Western New England for years to come.”

UMass Amherst Joins Advanced Fibers Initiative

AMHERST — UMass Amherst is a research partner in Advanced Functional Fibers of America (AFFOA), a new, $317 million public-private partnership announced by U.S. Secretary of Defense Ash Carter. UMass Amherst is the only public university in New England participating in the MIT-led partnership, which includes 31 universities, 16 industry partners, 72 manufacturing entities, and 26 startup incubators across 28 states. The partnership won a national competition for federal funding to create the nation’s eighth Manufacturing Innovation Institute. It is designed to accelerate innovation in high-tech, U.S.-based manufacturing involving fibers and textiles. UMass Amherst’s involvement in AFFOA draws on research expertise in its departments of polymer science and engineering, electrical and computer engineering, and the College of Information and Computer Sciences. “Through the combination of our polymer science, roll-to-roll nano-manufacturing, and electrical-engineering expertise, UMass Amherst is well-equipped to make important contributions to the development of new functional fabrics as part of the AFFOA team,” says Mike Malone, vice chancellor for Research and Engagement. “We expect to conduct research in a range of areas that have important military and commercial applications, including fiber-integrated sensors, energy generation and storage systems, thermal camouflage, optical and photonic components or fibers, fiber-integrated antennas, fiber/fabric surface modifications, and the incorporation of chemical, biological, and physical functionality onto woven fabrics and non-woven and flexible substrates.” As part of the initiative, the university is committing up to $1 million in matching funds to support AFFOA projects, process development, and education and workforce training over the first five years of operation.

Gove Law Office Relocates Northampton Office

NORTHAMPTON — Gove Law Office announced it has moved its Northampton office into larger space at the historic Old School Commons Building located at the corner of New South Street and Main Street in Northampton. “With this move to the Old School Commons, Gove Law gains an office identity that reflects our strong Hampshire County presence and accommodates our recent and future growth plans,” said Michael Gove, founder and owner of Gove Law Office. “Both geographically and architecturally, this stunning new space supports the firm’s leading practice areas.” Gove Law Office, with offices in Northampton and Ludlow, is a bilingual firm with attorneys who provide guidance to clients in the areas of business representation, commercial lending, residential and commercial real estate, estate planning, probate and family law, criminal and civil litigation, personal-injury law, and bankruptcy.  For more information, visit www.govelawoffice.com.

Center for Entrepreneurial Leadership Opens at Elms

CHICOPEE — Elms College announced the launch of its new Center for Entrepreneurial Leadership (CEL) to expand business-education offerings at the college through a hands-on, real-world approach. “In this time of a rapidly emerging entrepreneurial society, we need to create a flexible structure to accommodate not only degree work but also certificate programs, workshops, consulting services, and other assistance needed to make sure that entrepreneurs are equipped not only to start a business but, more importantly, to sustain it over time,” said Elms College President Sr. Mary Reap. The Center for Entrepreneurial Leadership was developed with that goal in mind. Reap and Elms faculty have worked closely with focus groups comprised of area businesses and officials to assess the specific needs of the local business community. Amanda Garcia, assistant professor of Accounting, was appointed director of the CEL in January. “We have an opportunity to provide hands-on learning experience,” Garcia said. “That was one of the major things that came out of the focus groups: ‘we need it to be real, and we need it to be hands-on.’” To that end, the CEL will incorporate Lean Launchpad, a startup methodology in which new businesses receive immediate feedback from customers in the marketplace during the business launch. “We know that the majority of businesses fail in the first five years, and a big cause of that is due to not understanding specific core business concepts or the marketplace needs,” Garcia noted. The Lean Launchpad model allows startup owners to learn as they grow their businesses and react to market demands. The CEL’s academic offerings will include an interdisciplinary undergraduate minor in entrepreneurship, which will launch this fall. “We also plan to integrate it into an entrepreneurship track in our MBA,” Garcia said, “and we will explore the needs in the marketplace around business-growth strategies and programming related to business growth and mergers and acquisitions.” The entrepreneurship track will join existing accounting, healthcare leadership, and management tracks in the Elms MBA program. “Elms College also has a mission to give back to the community,” Garcia said. “We know that economic development and entrepreneurship is a big part of making our community better, so we’re planning to offer workshops and Lean Launchpad boot camps on weekends, to help people flesh out their ideas. We are also planning programming to help them learn what to do once they flesh out those ideas.” The CEL will also partner with the college’s nursing and science programs. “I see great opportunity in collaborating with the Elms Center for Entrepreneurial Leadership in the development of an interdisciplinary healthcare leadership program for master’s-prepared and certified nurse practitioners, as well as master’s-prepared clinical nurse leaders who seek the doctor of nursing practice,” said Dr. Kathleen Scoble, dean of the School of Nursing. “We believe that the Lean Launchpad is an excellent methodology, well-matched for nursing and healthcare, and an extraordinary learning opportunity for these advanced nursing students.” Added Garcia, “for our biomedical technology program, we’re looking to incorporate Lean Launchpad in bringing research to commercialization. It’s one thing to have research, and it’s another thing to commercialize it and make money off of it.”

Tighe & Bond Secures Award for Excellence

WESTFIELD — The American Council of Engineering Companies of Massachusetts presented Tighe & Bond and Borrego Solar Systems with a Silver Award for the 3.5-megawatt North Adams E Street solar photovoltaic (PV) system during its 2016 Engineering Excellence and Awards Gala. Held on March 16 at the Royal Sonesta Hotel in Cambridge, this annual competition and event recognizes recent engineering achievements that demonstrate the highest degree of merit, ingenuity, complexity, and client satisfaction. Tighe & Bond, a New England leader in civil and environmental engineering, teamed with Borrego Solar Systems to develop a solar PV system on top of the closed E Street landfill in North Adams. Completed last year, the new solar system is one of the largest of its kind in Western Mass. Its output, when combined with power being purchased from two other nearby PV sites, makes the city 100% solar-powered. All of its municipal buildings and facilities are running on clean, renewable energy. Borrego Solar Systems estimates that the array offsets 2,989 tons of carbon annually, the equivalent of removing 630 cars from the road or the amount sequestered by 2,450 acres of U.S. forests in a year. Tighe & Bond provided site design, permitting, and construction administration for this project that sits on approximately 11.7 acres of the 31-acre capped landfill. Additional project features included the construction of access roads and the installation of ballast trays with concrete blocks to support the photovoltaic panel racks and solar panels. It also included equipment pads for the inverters and transformers, as well as a variety of other electrical infrastructure and support features. Borrego Solar Systems was the developer of the solar system, and Syncarpha Capital is the system owner.

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SBA Honors Chamberlain Group, Berkshire Bank

BOSTON — A handful of Bay State businesses were recently honored by the Small Business Administration (SBA) as part of National Small Business Week, including two Western Mass.-based companies. The Chamberlain Group, LLC in Great Barrington, represented by Lisa Chamberlain, vice president and managing partner, was named Small Business Exporter of the Year. Meanwhile, Berkshire Bank, represented by Peter Rice, senior vice president, business banking, was recognized as Financial Services Champion. “We are extremely excited to honor a truly amazing line up of small business owners and champions this year,” said Bob Nelson, SBA’s Massachusetts district director. “It is so important to recognize our small businesses in the Commonwealth, as they are the job creators, innovators, and the fabric of our local communities.” This year, National Small Business Week will be celebrated May 1-7 with national events planned across the country. The slate of leading small businesses in the Commonwealth will be honored at the annual Small Business Week Awards Luncheon at the Doubletree in Westborough on Wednesday, May 4.

Country Bank Offers Scholarship Program

WARE — Country Bank will honor 15 high-school seniors who exemplify a commitment to community spirit and volunteerism through its Country Bank for Higher Education Scholarship Program. Fifteen awards of $2,000 each will be presented to high-school seniors who will be attending a two- or four-year college in the fall. Applications and complete rules are available at guidance offices of public high schools in the Country Bank market area, as well as at www.countrybank.com/about-us/community-scholarship-program, or at any of the bank’s 14 branches. A selection committee will review each entry, and winners will be notified by mid-May. Any questions should be referred to Deb Gagnon, Corporate Relations officer, at [email protected] or (413) 277-2236.

GCC Foundation Kicks Off 2016 Annual Campaign

GREENFIELD — The Greenfield Community College Foundation’s 2016 annual campaign, Opening Doors to the Future, will kick off on March 31 with campaign co-chairs Rich Fahey and Nicole Fahey at the helm. Rich Fahey is returning as co-chair, while daughter-in-law Nicole is joining the campaign for the first time this year. Greenfield Community College serves 5,500 students in five locations throughout Franklin and Hampshire counties. The 2016 campaign has established a goal of $825,000 by May 31 in support of students and programs at the college. “Our nation’s higher-education system is increasingly replicating the great divide of our nation’s economic system. Social and economic mobility has all but disappeared — so too the middle class,” said GCC President Bob Pura. “But GCC, our foundation, alumni, and community have created a contradiction to that national narrative. We all help keep the doors to education and a better life open for all who are eager to work hard to achieve it.” Rich Fahey, retired Advertising director for the Greenfield Recorder, noted that “many believe the cost of a higher education is becoming too expensive for many families. What we are doing in support of GCC is helping keep the doors open for all who come to the college to better themselves and enter into the middle class. I didn’t hesitate when I was asked to return for a third year helping out with the GCC Foundation annual campaign. My wife, daughter, and daughter-in-law are just a few whose lives were changed by GCC, and many generations into the future will continue to benefit from our work today.” Nicole (Duprey) Fahey, a clinician at the Franklin County House of Corrections, enrolled at GCC at age 16 as an early-entrant student from Pioneer Valley Regional School in 2000, marking the start of a focused and accelerated educational journey from high-school sophomore to recipient of a master’s degree in just five years. “My GCC experience laid the groundwork for a career that I love,” she said. “Everybody at the college — teachers and classmates — opened their doors and were so welcoming. And attending classes at GCC, with the range of ages and experiences each classmate represented, was humbling and inspiring. Witnessing their hard work to effect positive change encouraged me to direct my life’s work to helping do the same for others.” For more information about the GCC Foundation and supporting the annual campaign, visit www.gcc.mass.edu/give or contact Regina Curtis, executive director of Resource Development and the GCC Foundation, at (413) 775-1600.

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Trinity Health Awards Grant for Mercy Project

SPRINGFIELD — Trinity Health, the parent organization of Mercy Medical Center, has selected Mercy’s new community health project as a recipient of a grant under its Transforming Communities Initiative (TCI), a program that will result in the investment of $80 million in grants, loans, community-match dollars, and services in six communities over the next five years. As one of the six initial grant recipients, Mercy Medical Center will receive up to $500,000 per year to support a collaborative program that will improve health and well-being in the local community. The Springfield-based TCI partnership involves Mercy Medical Center and Live Well Springfield (LWS), a multi-sector, community-based coalition that includes more than 26 organizations working in the city. The program aims to provide services and improve policies that target low-income adults and children disproportionately impacted by health conditions related to poor diet, inactivity, tobacco use, and other social determinants. Specific strategies include enhancing early-education and care sites through nutrition and physical activity, school-nutrition improvements, Complete Streets infrastructure, and tobacco-use prevention. Partners currently include Mercy Medical Center and LWS members Martin Luther King Jr. Center, HAPHousing, Square One, Springfield Food Policy Council, Pioneer Valley Planning Commission, and Partners for a Healthier Community, serving as co-conveners and evaluators. Expected community benefits for the Springfield community include reduced rates of smoking, reduced youth obesity rates, improved access to nutrition and physical activity opportunities, fewer health disparities, and enhanced community wellness and resiliency. “The partnership between Mercy Medical Center and Live Well Springfield is truly a collaborative effort that brings numerous agencies together to improve the health of our community and each person we serve,” said Doreen Fadus, executive director of Community Benefit and Health, Mercy Medical Center. “It also reaffirms our commitment to population health management that calls us to identify specific individuals with particular needs within a given population, and then create care systems that work to improve the care and the health for individuals, particularly those at high risk or with chronic disease.” Mercy Medical Center earned the grant after responding to an RFP that defined appropriate multi-sector partners for these funded community collaborations. Potential partners included community groups, businesses, social-service agencies, schools, and others. The collaboration is expected to leverage system, hospital, and community expertise, funding, and other resources to improve community health. “We are delighted to be providing Mercy Medical Center and Live Well Springfield with this support,” said Dr. Bechara Choucair, senior vice president for Safety and Community Health, Trinity Health. “Mercy Medical Center and Live Well Springfield have a strategic collaboration and shared commitment to improving people’s lives. It’s a great investment.” In addition to the partnership between Mercy Medical Center and Live Well Springfield, Trinity Health has selected community partnerships in New Jersey, Illinois, Maryland, Idaho, and New York for participation in TCI. All of these programs will focus specifically on policy, system, and environmental changes that can directly impact identified areas of high local need and which can reduce tobacco use and obesity, leading drivers of preventable chronic diseases and high healthcare costs in the U.S.

Lee Bank Announces Alliance with St. Germain

LEE — Lee Bank President and CEO Chuck Leach announced that Lee Bank and St. Germain Investment Management have entered into a strategic alliance called October Mountain Financial Advisors, by which St. Germain will provide investment-management and financial-planning services to Berkshire County clients from its new offices in Lee. “Lee Bank is thrilled to offer a Berkshire County-focused wealth-management platform staffed with Berkshire residents who care deeply about their customers and community,” said Leach. “We’re extremely pleased to join forces with St. Germain Investment Management as we embark on this new endeavor. Furthermore, with our recently granted trust powers, we look forward to working closely with attorneys, CPAs, and our clients on trust and estate-planning matters right here in Berkshire County. We have long considered tackling the wealth-management space because it’s a natural extension of what we do extremely well — building strong relationships with our customers and community. It is logical for us to be working with St. Germain given their deep bench of talented investment professionals, most of whom I have worked closely with in the past, and their commitment to remaining independent and committed to our same core values.” Prior to being named president and CEO of Lee Bank last July, Leach served as senior vice president/managing director of wealth management and chief investment officer at Berkshire Bank Wealth Management. Previous positions include vice president/senior portfolio manager at TD Bank Wealth Management Group and vice president of the Gilder Technology Group and the Telecosm Fund. According to Tim Suffish, senior vice president and head of equities at St. Germain Investment Management, “we place the highest value on client relationships and locally made investment decisions, whether it’s a family’s nest egg or a nonprofit’s endowment. We believe that October Mountain Financial Advisors is well-positioned to avoid the conflicts of interest, persistent fee increases, and key person risks inherent with most investment options available today. As a long-time resident of Pittsfield, I’m thrilled to bring our highly qualified team to the Berkshire community.” Along with Suffish, October Mountain Financial Advisors’ principal team includes St. Germain Investment Management’s Michael Matty, president and director; Richard Bleser, vice president, portfolio manager; Matthew Farkas, vice president, portfolio manager; and Thaddeus Welch, portfolio manager. October Mountain Financial Advisors is now open for business at the bank’s branch in Lee and at St. Germain’s offices in Springfield and Hartford, Conn. October Mountain’s permanent headquarters will be located at 103 West Park St., adjacent to Lee Bank, and is slated to open in the spring following renovations to the building.

Waterfront Tavern Re-opens in Holyoke

HOLYOKE — Earlier this month, the Waterfront Tavern held a grand re-opening event at its newly renovated facility on Main Street, featuring Damn Yankee BBQ. Events slated for the restaurant and nightclub include concerts, dancing, and comedy. Private events can be booked in one of the three banquet rooms, with capacities ranging from 50 to 300 people. “Holyoke is a great spot to set up shop. We’re thrilled to be part of such a committed group of impassioned business owners,” owner Don Robert said. “The ease of obtaining the required permits went way above my expectations. This is definitely a business-friendly city.” Robert, one of the partners at the Waterfront Tavern, has been in the restaurant business since he was 14, starting at Lacroix’s, his family-owned business in Willimansett. He is the owner of Maximum Capacity in Chicopee, which he acquired in 2004. Waterfront Tavern’s restaurant partner is Rich Davieau, owner of Damn Yankee BBQ, a full-service barbeque catering company that has been in business, developing its own barbeque rubs and sauces, since 2010.

Taylor Street Dental Offers Free Lunch at Hot Table

SPRINGFIELD — In a new campaign, Taylor Street Dental is offering patients a voucher for a free meal at Hot Table restaurants when they make an appointment. “For a lot of people, it’s hard to make time in their schedule for a dental appointment,” said Dr. David Peck, owner of Taylor Street Dental. “We thought we’d make their lives a little easier, in case they had to skip breakfast or miss their lunch break to come in.” Peck established his practice on Worthington Street 30 years ago. In 2015, he moved to the historic Stacy Building on Taylor Street. He completely refurbished the building with the latest state-of-the-art technology and equipment, in addition to adding new dentists and associates. “John Devoie from Hot Table and I are both committed to investing in Springfield and helping the city thrive,” Peck said. “Their Tower Square location is very popular with downtown businesspeople and local neighborhood folks, the same people who make up a large part of my patient base. This promotion is designed to make everyone happy.” Patients must mention the Hot Table offer while making their appointment in order to claim the gift card when they come in. The gift card has a $20 value.

Big Y Announces Make-A-Wish Promotion

SPRINGFIELD — In honor of its 80th Anniversary, Big Y Foods has partnered with Make-A-Wish Massachusetts and Rhode Island, inviting customers to purchase ‘Wish Stars’ in checkout lines at all 61 Big Y World Class markets, including at 30 stores in Massachusetts. Stars cost $1 each, and customers are welcome to write their name on their star for display in their store. Funds raised through the sale of Wish Stars in Massachusetts throughout March will help grant wishes for children with life-threatening medical conditions throughout the Big Y communities. On Thursday, March 17, Big Y will match all Wish Star purchases and any additional donations up to $8,000.

Columbia Gas Recognizes 75th Anniversary of USO of Pioneer Valley

SPRINGFIELD — Columbia Gas of Massachusetts has supported the USO of Pioneer Valley in its efforts to keep military families together. This year, as the USO celebrates its 75th anniversary, Columbia Gas continues its tradition by gifting the USO $2,500 in support of its programs for 2016. According to the United Service Organizations (USO), America’s 1.3 million active-duty service members receive an estimated annual total of 10 million acts of connection from USO centers, services, and volunteers. The Pioneer Valley USO, located at the Westover Air Reserve Base, is one of those centers that has made a significant difference. “Columbia Gas is proud to support the work of the Pioneer Valley USO, which provides an abundance of services to hundreds of families it serves from all branches of the military. As a company that actively recruits and employs veterans, we feel privileged to work with organizations such as the USO that focus on our military men and women as well as their families,” said Andrea Luppi, manager of Communications and Community Relations. Added Allan Tracy, executive director of the Pioneer Valley USO, said the organization “is extremely thankful for the continued support from Columbia Gas.
This partnership over many years has helped the Pioneer Valley USO continually meet the ever-changing needs of our local military and their families.”

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Mercy, SPHS Welcome RiverBend Medical Group

SPRINGFIELD — Mercy Medical Center and the Sisters of Providence Health System (SPHS), members of Trinity Health – New England, have welcomed RiverBend Medical Group into their family of providers and network of services. This partnership positions Mercy, SPHS, and RiverBend to make significant strides in care delivery while continuing to focus on high quality, efficiency, access to services, and cost containment, said Dr. Scott Wolf, president of Mercy Medical Center. “The joining of these two clinically excellent and financially strong providers – one with expertise in the delivery of outpatient care and the other with expertise in inpatient care and related services – creates a strong clinically integrated network that will better meet the health care needs of the local community.” The plan is for RiverBend’s physicians, physician assistants, nurse practitioners, certified nurse midwives, and staff members to continue practicing at RiverBend’s current locations in Agawam, Chicopee, Springfield, Westfield, and Wilbraham. “We welcome the opportunity to partner with Mercy Medical Center because of our shared vision regarding patient care. We remain committed to treating each patient with dignity, compassion, and clinical excellence, and doing so in a manner that will have a positive impact on our community,” said Dr. Richard Shuman, president of RiverBend Medical Group. This new arrangement also strengthens the longstanding collaboration between Mercy Medical Center and RiverBend Medical Group on patient care and patient-experience improvement. Patients will benefit from enhanced services through Mercy’s continuum of care options that focus on the ‘triple aim’ of better health, better care, and lower costs for the patient population, Wolf said. In addition to his role as RiverBend president, Shuman has been named senior vice president of the Mercy Physician Network Organization (PNO). In this position, he will be responsible for strategic and operating plans for RiverBend Medical Group and the managed practices within the PNO. He will also focus on promoting the delivery of quality healthcare services, providing leadership for the effective management of medical resources and staff, and ensuing clinical quality management and improvement activities for RiverBend, the PNO, and Mercy Medical Center.

Website Lists the Fort as Bucket-list Restaurant

SPRINGFIELD — When onlyinyourstate.com, a popular website that lists top attractions in every state in the U.S., ranked its “14 Restaurants to Visit in Massachusetts Before You Die,” the Student Prince Café and Fort restaurant came in near the top of the list. The article cited “sublime German food,” the ambience of the dining room, and the restaurant’s noted collection of steins among the aspects that make the Fort a must-visit on any restaurant lover’s list. “It’s great to see a national media outlet highlight what locals have known forever,” said Managing Partner Andy Yee. “This is exactly why we all came together last year to make sure this Springfield institution survived. We hope this article will help a whole new crop of people discover the magic of our restaurant.”

Eric Carle Museum of Picture Book Art Named National Medal Finalist

AMHERST — The Institute of Museum and Library Services (IMLS) announced that the Eric Carle Museum of Picture Book Art is among 30 finalists for the 2016 National Medal for Museum and Library Service. The National Medal is the nation’s highest honor given to museums and libraries for service to the community. For 22 years, the award has celebrated institutions that demonstrate extraordinary and innovative approaches to public service to make a difference for individuals, families, and communities. This will mark the second year that the Carle has been recognized with this honor. “The 2016 National Medal finalists make lasting differences in their communities by serving and inspiring the public,” said Kathryn Matthew, director of IMLS. “We proudly recognize these museums and libraries for their invaluable work to provide citizens with educational resources, 21st-century skills, and opportunities for lifelong learning.” Added Christopher Milne, the Carle’s chairman of the board, “it is hard to believe what the Carle has achieved in just 13 years. The museum’s exhibitions are traveling to major museums in the U.S., while our literacy and art programs are reaching as far as Asia and the Middle East. It just proves that people of all ages and cultures are deeply moved by the artwork and stories of childhood.” The National Medal winners will be named later this spring.

Greenfield Cooperative Bank Partners with Raymond James

GREENFIELD — John Houston, managing director of the Raymond James Financial Institutions Division, announced that the advisors at GCB Financial Services, a division of Greenfield Cooperative Bank, will offer investment and wealth-management services to its clients through Raymond James Financial Services Inc., member FINRA/SIPC. GCB Financial Services includes program manager and financial advisor Michael Johnson and financial advisor Edward Zadworny. The team previously partnered with MML Investors Services for third-party support. “We chose Raymond James as our new partner because it provides its clients with superior research, technology, and planning tools,” said Michael Tucker, president and CEO of Greenfield Cooperative Bank and its parent company, Greenfield Bancorp, MHC. “The breadth of the resources and the type of support available to its financial advisors will allow us to provide more in-depth service to our clients and, ultimately, to help them better achieve their financial goals.” Johnson has more than 20 years of experience in the financial-services industry, having begun his career in 1995 with A.G. Edwards and moved to Greenfield in 2003. He is a graduate of UMass Amherst with a bachelor’s degree in economics. Zadworny has been in the financial industry since 1988, when he joined Prudential Insurance and Pruco Securities. In 2012, he moved to Greenfield, where he partnered with Johnson as part of the investment program at Greenfield Cooperative Bank. He earned a bachelor’s degree in business from Westfield State University.

Adam Quenneville Wins Award from Astec Roofing

SOUTH HADLEY — Adam Quenneville announced that his company, Adam Quenneville Roofing & Siding, was awarded the 2015 Astec Roofing New Dealer of the Year award, which is presented to a dealer who has completed the most work in the Northeast region, as well as had the highest customer satisfaction. In addition, Adam Quenneville Roofing & Siding was also named the number-one Astec dealer in the state of Massachusetts for 2015. “We here at Astec hold our dealers to the highest standards in providing our strict specifications on each and every job,” said Scott Transue, a sales representative at Astec. “Adam Quenneville Roofing & Siding has outperformed even our strict standards of professionalism.” Astec is a fluid-applied roofing solution which takes the same durable, protective, and energy-efficient principles the NASA space program uses. Its mission is to solve industrial problems, improve appearance, and save energy, while adding to the weathertight sustainability of roofs, walls, and industrial surfaces.

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Health New England Announces New Branding, Launches New Website

SPRINGFIELD — Health New England recently launched an all-new corporate brand, marked by a blue and gray logo and tagline, “Where you matter.” To coincide with the new brand launch, the company also released its new public website, healthnewengland.org. Health New England continues to offer health plans across three lines of business: commercial, Medicare, and Medicaid (its Be Healthy MassHealth plan). Although the company will begin using one logo to represent all lines of business going forward, the new branding will have no impact on the current plans or benefits available to members. “We have been meeting the health care needs of our communities for more than 30 years. And now, we’re renewing our commitment to our members and business partners through our all-new logo and brand promise,” said Steven Webster, director, marketing and digital strategy. “We have a new look, and our commitment to members and our communities is as strong as ever.” The new Health New England branding was developed after over a year of extensive research with brokers, employer groups, providers, and members, which revealed three key brand attributes: quality coverage, thoughtful service, and a human experience. Health New England’s new public website offers a contemporary design, updated content, and simplified navigation. Last fall, the company relaunched its member portal, my.healthnewengland.org, offering new tools and information to help members manage their healthcare. “It’s our goal to provide our members with a meaningful, simplified, and robust experience, working to help explain complex healthcare topics,” Webster said. Based in Springfield, Health New England is a nonprofit health plan serving members in Massachusetts and Connecticut, and is a wholly owned subsidiary of Baystate Health.

Montessori School of Northampton Launches Middle-school Program

NORTHAMPTON — Montessori School of Northampton (MSN) will open Northampton’s first independent middle school in September, aiming to take education well beyond the four walls of the classroom. “Our middle-schoolers will benefit from the unique materials, intensively trained teachers, and self-directed learning for which Montessori schools are known worldwide,” said Susan Swift, head of school. “But they will also work and learn at local farms, theaters, and businesses, and do service projects to benefit the local community.” To lead MSN’s middle-school program, the school has hired Corey Hadden, a Montessori-trained and experienced middle-school teacher. He is also an apprentice trainer on the staff of the Cincinnati Montessori Secondary Teacher Education Program and has many years of experience with Outward Bound as well as mindfulness training. His goal as middle-school teacher is to help students understand themselves as part of a community — and part of a bigger world. “Our out-in-the-community curriculum was designed with the specific developmental needs of adolescents in mind,” he said. “As any parent of a 12-year old will tell you, these kids are in transition, changing from children to teenagers. Their bodies, their minds, their self-image are all in flux. The experience of doing meaningful work alongside adults and one another will help build a sense of self, with purpose, responsibility, and a love for learning that will help them succeed as they enter high school and beyond.”

Columbia Gas Supports Revitalize CDC Event

SPRINGFIELD — Columbia Gas of Massachusetts has awarded Revitalize CDC a donation of $5,000 in support of the 2016 Green-N-Fit event scheduled for Saturday, April 23. “We are so appreciative of Columbia Gas of Massachusetts’ ongoing support, now for the fifth consecutive year. Thanks to Columbia Gas, we are able to make the homes of low-income elderly and military veterans in need safe, healthy, and energy-efficient,” said Revitalize CDC President and CEO Colleen Loveless. Nearly 100 skilled and dedicated volunteer employees from Columbia Gas have tackled several projects over the past five years. Projects have included interior and exterior painting, upgrading a daycare outdoor play space, repairing bathroom and kitchen plumbing, planting a garden, and pitching in wherever there is a need. “Columbia Gas of Massachusetts is committed to working with nonprofit organizations such as Revitalize CDC where their mission to revitalize homes, neighborhoods, and lives through preservation, education, and community involvement aligns with ours to help create strong and sustainable communities where our employees and customers live and work,” said Andrea Luppi, the utility’s manager of Communications and Community Relations.

Berkshire Bank Donates $2.3 Million to Nonprofits

PITTSFIELD — Berkshire Bank announced that its two charitable foundations awarded a total of $1,810,229 in grants to nonprofit organizations in Massachusetts, New York, Connecticut, and Vermont during 2015. The grants supported education and community-development initiatives as well as health and human services and cultural programs. In addition, Berkshire Bank provided approximately $500,000 in community sponsorships, raising its total contributions in the community to more than $2.3 million. “Our philanthropic investments impacted more than 8 million individuals in 2015, helping to enhance economic opportunities and improve the quality of life for members of our community,” said Lori Gazzillo, vice president and director of the Berkshire Bank Foundation. “Thanks in large part to the work of our nonprofit partners, individuals improved their reading, writing, and math; graduated from high school; attended college; and visited local cultural organizations. Our partners also created affordable housing, revitalized downtown centers, and helped individuals gain employment. We are so pleased to continue our support of so many community initiatives throughout our footprint.”

Country Bank Makes Donation to Abby’s House

WARE — Country Bank recently Abby’s House with a check for $3,050. This donation was made possible through the Country Bank Employee Charitable Giving Program’s casual Fridays. Each week Country Bank staff are able to wear jeans in exchange for a $5 donation to the charity of the month. The total funds collected are then matched by Country Bank. The organizations chosen for this honor are suggestions submitted by the staff at Country Bank. Country Bank serves Central and Western Mass. with 14 offices. For more information, visit www.countrybank.com or call (800) 322-8233.

Pride Stores Donates $25,000 to CHD’s MaryAnne’s Kids Fund

SPRINGFIELD — Pride Stores recently donated $25,000 to the Center for Human Development’s (CHD) MaryAnne’s Kids Fund, which was established to provide opportunities for children in foster care that would otherwise be unavailable to them. This donation will help continue to provide these children the means to pursue special interests in music, dance, art, sports, summer camps, and extracurricular education, and an overall positive influence that will remain with them throughout their lives. “Pride does so much for MaryAnne’s Kids, helping foster children have opportunities that would not otherwise be available to them,” said Jim Williams, CHD’s Children and Families Program director. “We are grateful to have such a great partner in the community.” Every year, Pride Stores sells $1 ornaments in each of its 30 locations during the holidays to support MaryAnne’s Kids. “We are grateful to all the Pride customers who support this important fund-raiser.” said Marsha Del Monte, president of Pride Stores.

Monson Savings to Offer Free Tax Preparation Through VITA Program

MONSON — The Ware branch of Monson Savings Bank is participating in the Volunteer Income Tax Assistance (VITA) program, which offers free tax preparation for those who qualify for this service. Monson Savings Bank volunteers will help people prepare their federal and Massachusetts state taxes starting every Tuesday from 4 to 7 p.m. and Thursday from 3 to 6 p.m. Those interested must call (413) 263-6500 to find out if they qualify and to make an appointment. The program is sponsored and funded by Springfield Partners for Community Action and United Way of Pioneer Valley.

Company Notebook Departments

U.S. News Ranks
Isenberg’s Online MBA Program 12th Nationally
AMHERST — The Isenberg School of Management’s online MBA program at UMass Amherst ranks among the best online MBA programs in the country, according to U.S. News & World Report’s “Best Online MBA Programs.” The Isenberg MBA is ranked 12th out of 221 institutions ranked by the publication. “We continue to lead the pack in an increasingly competitive online educational landscape,” said Mark Fuller, dean of the Isenberg School. “This confirms what thousands of Isenberg students and alumni have known for over a decade: Isenberg’s online program goes beyond case studies and textbooks to drive students to real success.” The U.S. News ranking is based on five factors: student engagement, admissions selectivity, peer reputation, faculty credentials, and training and student services and technology. Unlike many of the other programs that recently entered the online space, Isenberg has offered its MBA in a 100% online format for more than 13 years, making it one of the oldest accredited online MBA programs in the nation. Enrollment approaches 1,300 students, making it the largest out of the top 25 schools ranked by U.S. News. “We continue to attract a high number of highly educated, highly successful professionals because we have a team of experienced professors and advisors who really understand how these students learn best,” said John Wells, associate dean of professional programs. “Despite our long tradition of outstanding online education, we continue to innovate with a variety of new approaches and technologies to connect students in our online format, new opportunities for in-person connections, and more diversity in our class offerings, including business analytics and sport management.”

Florence Bank TV Ad
Earns Top-20 Ranking from Bank Innovation
FLORENCE — Florence Bank, a mutually owned savings bank serving the Pioneer Valley through nine branch locations, has earned a spot on the Bank Innovation website (www.bankinnovation.net) for creating one of the 20 best banking videos of the year.
The commercial was produced by Sean Tracey Associates, Florence Bank’s advertising agency of record for the past three years and a key contributor to the bnk’s rebranding campaign. As one of Bank Innovation’s top 20 video ads of the year, the Florence Bank commercial is in good company with banks from around the world, including such high-profile institutions as Capital One, PayPal, Wells Fargo, Citigroup, American Express, JP Morgan Chase, Lloyds Bank, Ally Financial, Bank of Scotland, Bank of Ireland, and Commonwealth Bank of Australia. The Bank Innovation website was launched in 2009 and is produced by Royal Media, a media company that has served the financial industry since 1995. Bank Innovation tracks and encourages innovative banking worldwide. According to Sean Tracey, principal of Sean Tracey Associates, the 30-second video was a follow-up to a commercial produced two years ago in which local talent danced to the beat of Florence Bank’s theme music, titled “Always.” That year, professional singers were used on the music tracks. “Since that was a hit market-wise, we thought it would be a great idea to follow up the dancing commercials with a series of singing commercials,” said Tracey. “Since the bank’s customer base is full of talented artists and musicians, we felt we could use all local singers, performing the bank’s theme music in their own style.” The singing styles featured in the video range from country and jazz to pop and rock, with the 10 performers showcased culled from close to 50 who auditioned. Casting and pre-production spanned three months, with post-production and editing taking another month. Photography was shot over a two-day period on the Academy of Music stage in Northampton. Music producer and writer Dan Serafini, a long-time friend of Tracey’s, produced the music for the ad. “It was a dream-team production experience and extremely rewarding. As far as we know, this concept has not been done before, much less by a local bank — it was bold and daring,” Tracey said, thanking Monica Curhan, the bank’s senior vice president and marketing director, and President and CEO John Heaps Jr. “for their immense bravery and trust in our team to do something truly innovative and allow us to push the creative envelope. I think it paid off in spades.” Heaps added, “we are thrilled at the attention our latest television spot is receiving and feel honored that it has earned a spot on the Bank Innovation website. We thank Sean Tracey Associates for their vision and remarkable work and also our talented customers for their contribution to this award-winning video.”

MacDuffie Announces Collaboration with MCPHS
GRANBY — The MacDuffie School, a co-ed, college-preparatory school for grades 6 to 12, announced a collaboration with the Massachusetts College of Pharmacy and Health Sciences (MCPHS) that will guarantee qualified students admission to the Boston-based university. “The MCPHS program aligns well with the MacDuffie School,” said MacDuffie Head of School Steve Griffin. “MCPHS works hard to ensure that their graduates are certified in their home country, which is great for our international population. In addition, many of our local students are looking at careers in health sciences; a path to guaranteed admission is a wonderful benefit to all of our students.” This opportunity is contingent on students’ success in prerequisite courses at MacDuffie and, if needed, an English-proficiency test. According to the agreement, students with a minimum B average in MCPHS-specified science and math courses will be eligible for a reserved spot in an undergraduate program. Students graduating from MacDuffie with a minimum B average in the prerequisite courses and who meet the English-language requirements are guaranteed both a reserved spot and a scholarship. “In the health sciences, it’s important to have good training and references,” said Ita Duron-Hermouet, director of Admission International Research and Strategy at MCPHS. “Our graduates have the most prestigious internships available.” Brigham and Women’s Hospital, Beth Israel Deaconess, Dana-Farber Cancer Institute, Harvard Medical School, and the Harvard School of Public Health are just a few of the institutions where MCPHS graduates obtain internships and employment.

State & Bond, LLC Joins International Trade Group
SPRINGFIELD — State & Bond, LLC, has become a member of ACA International, a association of credit and collection professionals. ACA membership demonstrates that State & Bond is dedicated to advancing quality and professionalism in the credit and collection industry. As an ACA member, State & Bond has agreed to comply with all applicable federal and state laws and regulations, as well as the ethical standards and guidelines established by the association. State & Bond is also a member of the New England Collectors Assoc. Founded in 1939, ACA brings together third-party collection agencies, law firms, asset-buying companies, creditors, and vendor affiliates, representing more than 230,000 industry employees. ACA establishes ethical standards; produces a wide variety of products, serices, and publications; and articulates the value of the credit and collection industry to businesses, policymakers, and consumers. For more information, visit www.acainternational.org.

Michael’s Party Rentals
to Move into New
Location in Palmer
LUDLOW — Michael’s Party Rentals Inc., located in Ludlow, recently purchased a building at 1221 South Main St. in Palmer. The new building gives the rental company more than double its current space, providing more than 20,000 square feet. “I have been looking for quite a long time to find the right building to solve our space issues,” said Michael Linton, president and owner. “Landing in Palmer was perfect because we service west to Albany and east to Boston, as well as north and south from Vermont to Southern Connecticut; this gives the team terrific access.” The additional space is needed to hold Michael’s ever-growing inventory of special-event equipment, including items obtained during its recent acquisition of Yankee Tents. The migration of the tents, chairs, and china from Ludlow to the new building will not happen until late spring, as Linton plans a major renovation of the building, including 1,000 square feet of office space, as well as a 2,000-square-foot Show Room and Design Center, where a client can plan an event. “This is the part I am most excited about,” said Melissa Sullivan, senior event coordinator and director of the Design Center. “It is going to be so amazing to actually be able to help a client visualize their event by creating a mini-version for them to touch and feel.” In addition, Michael’s will be adding a state-of-the-art tent-washing machine, the only one of its kind in the Pioneer Valley. The total project is expected to cost just shy of $750,000 and was financed by Chicopee Savings Bank and the Worcester Business Development Corp.

Euro-style Kart Track to Open in Hadley in March
HADLEY — Get ready to start your engines — Autobahn Indoor Speedway will open in March in the Hampshire Mall. “Indoor kart racing has been popular in Europe for many years and has recently found a strong following on the West Coast of the United States,” said Autobahn Managing Partner David Larson. “Autobahn Indoor Speedway is extremely excited to be bringing the first European-style indoor electric kart-racing facility to the Amherst area.” The Italian-made adult racing karts approach speeds of 50 mph.  The speedway utilizes zero-emission electric karts that accelerate faster than their noisier, gas-powered counterparts. “These are not the slow, rattling go-carts you may be used to as a kid,” Larson said. “Our karts are the highest-performance available, state of the art and built for safety.  One of the first things people notice is the torque of our electric motors — that acceleration is amazing. The handling is also top of the line, with hydraulic disc brakes, a rear differential, and competition-style racing tires.” The company, which will have a total of nine tracks on the East Coast by April, provides racing instruction to newbies and offers competitive leagues to more seasoned drivers. There are even Junior Karts (with slightly slower speeds) suitable for the younger crowd if they are at least 48 inches tall. Autobahn Indoor Speedway will be available for company outings, social groups, and birthday parties. Various group race packages are designed to meet the needs of most events, but a custom package can be arranged (including private, full-facility rentals). Groups have reserved race times and exclusive use of the track during their races, and they can compete individually or in teams. For more information, visit www.autobahnspeed.com or e-mail [email protected].

Company Notebook Departments

WNEU Business Students Partner with White Lion

SPRINGFIELD — Western New England University College of Business students recently collaborated with White Lion Brewing Co. to create an in-depth market-research report to help the company expand its reach outside of the Pioneer Valley. White Lion Brewing, the first craft brewery in the city of Springfield, recently cracked the Valley Advocate Beerhunter’s “Must Try Craft Beers” list. The university students began their research last spring, culminating in their final report in December 2015. White Lion was part of Valley Venture Mentors’ inaugural accelerator cohort last year, and a finalist for competing in the Accelerator Awards in April, winning seed money with data collected by the Western New England University student team. “I was very impressed by the level of detail and amount of research the students conducted,” Berry said. “We walked away with a complete analysis on what is working, where we can improve, and what differentiates us from other breweries in our region. It was a pleasure and an honor for me to work with them over the past year.” In addition to working closely with Berry and holding several meetings, the students employed a second team of marketing students to help develop promotional ideas and concepts for White Lion craft beer. With the assistance of Table & Vine stores, the students were permitted to administer surveys to customers for their market research, and provided Berry with a variety of insights for the future growth of his company. “There is nothing more fulfilling than helping students shine among business professionals and helping them carve their reputation in the business community as up-and-coming graduates of Western New England University,” said Janelle Goodnight, professor for both the market-research and marketing-management courses.

 

Elms College Announces Program Accreditations

CHICOPEE — The MBA program at Elms College has been accredited by the International Assembly for Collegiate Business Education (IACBE). This accreditation also includes a reaccreditation for the college’s undergraduate business program. “This is exciting because IACBE accreditation not only validates the quality of our business education and our commitment to program excellence, but also enhances the employability of our graduates and offers significant value to their employers,” said Kim Kenney-Rockwal, MBA program director at Elms College. IACBE accreditation of a higher-education institution is mission-driven and outcome-based, and indicates the business program’s effectiveness. The process of accreditation involves a comprehensive self-study in which the school demonstrates that it meets the IACBE’s evaluation criteria. Following the self-study, an independent team of professional peer reviewers conducts a site visit, and then the IACBE’s board of commissioners reviews the site-visit report and delivers its decision. Only eight schools in all of Massachusetts are IACBE-accredited. These schools demonstrate “a commitment to continuous improvement, excellence in business education, and advancing academic quality,” according to the IACBE website. “Accreditation means that the academic business unit’s programs are sufficiently strong to be considered as high-quality programs, and that the academic business unit is functioning effectively (e.g., is producing excellent student-learning outcomes).” Walter Breau, vice president of Academic Affairs at Elms, noted that “our undergraduate business and MBA programs are already recognized in the community as student-centered with a focus on quality, rigor, and ethics. IACBE accreditation of all of our business programs — accounting, management and marketing, sport management, healthcare management and the MBA — reinforces that reputation. The business programs at Elms College will be eligible for reaccreditation in seven years, Kenney-Rockwal said. “During that time, we will submit interim progress reports on what we are changing and enhancing every couple of years.”

 

Springfield College Students Receive Humanitarian Award

SPRINGFIELD — Springfield College communication sciences and disorders students, who are members of the National Student Speech Language Hearing Assoc., recently received the WillPower Foundation’s University/College Humanitarian Award. The WillPower Foundation provides financial support that empowers Western Mass. families and individuals with different abilities to meet their unique needs. “We are extremely honored to have received this award in our first year as an official National Student Speech Language Hearing Association chapter,” said Springfield College student and National Student Speech Language Hearing Assoc. treasurer Abbie King. “The Springfield College communication sciences and disorders program was given the award in recognition of the program’s commitment to assisting the WillPower Foundation with fund-raising and advocacy work. The college hosted multiple fund-raising events over the last year for WillPower, and we plan to have another large fund-raising event for the foundation in the spring.” The WillPower Foundation provides grants for items such as mobility equipment, therapeutic recreation, advocacy costs, attorney’s fees, private tutoring, and personal-care needs. “I witnessed first-hand how important the WillPower Foundation is in the community,” said King. “At my internship with Communicare, I noticed that many of the clients we worked with had been awarded grants to purchase communication apps on their iPads, which gave these children a voice that they otherwise would not have had.” The National Student Speech Language Hearing Assoc. has approximately 13,000 members at more than 300 independently operated chapters located on college and university campuses in the U.S. and abroad.

 

Country Bank Promotes Financial Literacy in Local Middle Schools

WARE — Country Bank recently sponsored an educational presentation called “The Brain Show.” Students from Ware Middle School, Charlton Middle School, Knox Trail in Spencer, and Converse Middle School in Palmer were asked to participate in a game-show-like presentation which tested the students’ knowledge in history, math, science, art, music and financial education. “The Brain Show presentation allowed us to promote financial education as well as many other subjects in a way that speaks directly to students, all while working together as a team,” said Jodie Gerulaitis, financial education officer at Country Bank. “Principals and students acknowledged this show as the most exciting presentation they had seen in years. Students were not the only ones dancing and learning; the teachers had a blast too.” Country Bank also sponsors the Savings Makes Sense program and the award-winning Credit for Life program in area communities.

 

Blue Heron Featured in New Cookbook

SUNDERLAND — Blue Heron Restaurant and its executive chef, Deborah Snow, are featured in The Berkshires Cookbook, a new work by Jane Barton Griffith, author of Knead It! The chapter on the Blue Heron includes a brief history of the restaurant and its owners, as well as recipes for three of the restaurant’s signature dishes: pan-seared sea scallops, housemade ricotta with local honeycomb, and pomegranate custard. The Berkshires Cookbook explores the stories behind the rich culinary traditions of Western Mass., a region known to many as a food hub and a leader in the sustainable-food movement. Of the 88 recipes showcased in The Berkshires Cookbook, 60 are the author’s original creations, while the rest were donated by farmers and chefs from across the region. Griffith’s text is accompanied by photographs by Barbara Dowd, which reflect the rich colors and textures of the region’s landscapes and food. Other local restaurants and producers featured include Bistro Les Gras, Pierce Bros Coffee, Hungry Ghost Bread, Blue Hill Farm, and Coco and the Cellar Bar. Copies of The Berkshires Cookbook are available for sale at the Blue Heron, as well as many local booksellers and online. The list price is $24.95.

Company Notebook Departments

Adam Quenneville Replaces Roof for Boy Scouts of America

SOUTH HADLEY — Adam Quenneville Roofing, Siding and Windows had the honor of replacing a roof for the Boy Scouts of America at the Moses Scout Reservation in Russell. Once the summer home of Horace Moses, the Manor House and the 1,200 acres of property were donated to the Boy Scouts of America Western Massachusetts Council in 1945, after its previous campsite was destroyed by a hurricane. The building is about 100 years old and is one of many buildings on the property. “The Manor House has not been used in about eight years,” said David Kruse, scout executive and CEO. “Thanks to Adam Quenneville and his team, we are excited to get it back up and running for this year’s summer camp.” The Manor House is just one of the many buildings on the Boy Scout property in need of repairs. With the help of community and volunteer donations for supplies, Quenneville — owner of Adam Quenneville Roofing, Siding, and Windows — was able to do his part by donating the labor to replace the roof. “As a father of three, two of which are young boys, this project was very important to me,” he said. “The Boy Scouts teach boys self-confidence, ethics, and leadership skills, which I believe are the foundation for great leaders.”

Elms College Athletics to Add Men’s, Women’s Outdoor Track Teams

CHICOPEE — The Athletics Department at Elms College will add men’s and women’s outdoor track teams in 2017. “I’m excited about the prospect of adding this new sport to the 15 other men’s and women’s sports we already sponsor,” said Ellen McEwen, director of Athletics at Elms. “This addition to our Athletics Department can be very successful in this geographical area, especially under the leadership of our cross-country coach, Matt Dyer, who has a very strong background in the area of track. He put together the program proposal for us, and will be coaching both the men’s and women’s teams.” The team will be about more than sport, according to Dyer. “We really care about giving back and carrying out the mission of Elms College and the Sisters of St. Joseph,” he said. “Our cross-country team does a multi-day, overnight service trip each fall, and I’m sure we will continue some similar mission and service work with our track programs. We really love and enjoy the process of working hard and growing together not only as students and athletes, but as people trying to serve a higher cause.” Dyer has just completed his fourth season as head coach of the men’s and women’s cross-country programs at Elms. Hired in August 2012, he has helped direct both teams to successful finishes in the New England Collegiate Conference; the women’s team came in second in 2013 and 2014, and the men’s team was third in 2015. He was named NECC Women’s Coach of the Year in 2013.

WNEU Engineering Students Finish Strong in Solar Decathlon

SPRINGFIELD — Engineering students from Western New England University (WNEU) traveled to the campus of the University del Valle in Cali, Colombia, in late November to complete construction of team PANAMASS’ 800-square-foot, fully solar-powered home, as part of the inaugural Solar Decathlon Latin America and Caribbean 2015 competition. Team PANAMASS’ entry is called the SMART house, which is based on five characteristics in its design: sustainable, modular, recyclable, aesthetic, and tropical. After 10 days of intense evaluation by a several panels of judges, the SMART house was awarded first place in Energy Efficiency and third place in Energy Balance. This competition, sponsored by the U.S. Department of Energy and the Colombian government, challenges university student teams around the world to design and build sustainable houses based on innovation and clean-energy technologies. Team PANAMASS is a partnership made up of students and faculty from Western New England University and Universidad Tecnológica de Panamá. There were 15 teams representing nine countries, including Panama, Peru, Mexico, Colombia, Uruguay, Spain, Germany, England, and the U.S. WNEU was the only participant representing the U.S. Five Western New England University students and Engineering Professor Kenneth Lee were in Colombia for the construction phase of the house. Students include civil engineering senior Andres Otero and juniors Brian Wodecki, Jhonatan Escobar, Gabby Fosdick, and Katrina DiGloria. This competition provided the students with a unique international experience to work alongside with faculty and students from Tecnológica de Panamá and to experience Colombian culture for two weeks. This solar decathlon embraced a theme of social-justice housing and encouraged designs built for tropical climates in high-density urban locations, and the use of recycled materials, affordability, optimal energy production, and maximum efficiency. The SMART house is built with recycled shipping containers and includes three bedrooms and one bathroom.

DiGrigoli School of Cosmetology Honored by Modern Salon

WEST SPRINGFIELD — Modern Salon has named the 2015 class of Excellence in Education honorees in its sixth annual program recognizing leadership and best practices among cosmetology schools. DiGrigoli School of Cosmetology was chosen to represent excellence in the category of Community Involvement, Marketing Innovation, School Culture. “We received applications from cosmetology schools across the country and look forward to celebrating all the 2015 Excellence in Education honorees and sharing their stories. It is truly a great time to pursue a beauty education and career, and the program at DiGrigoli School of Cosmetology exemplifies that fact,” said Modern Salon Editorial Director Michele Musgrove. Paul DiGrigoli, president and CEO of the DiGrigoli School of Cosmetology, added, “I’m so grateful to have such a stellar faculty and team. They have supported and created an environment of positivity and energy that constantly and continuously helps take our students’ minds and careers to another altitude. I am proud to say that the future professionals who graduate from the DiGrigoli School of Cosmetology have received jobs from some of the best salons in our area. We will continue to reach for greater heights to provide all of our students with higher education, and we are so honored to be receiving this prestigious award for the fourth year in a row.”

Company Notebook Departments

Monson Savings Bank Seeks Community Input on Charitable Giving

MONSON — For the sixth year in a row, Monson Savings Bank is asking the community to help plan the bank’s community-giving activities by inviting people to vote for the organizations they would like the bank to support during 2016. “Every year we donate over $100,000 to organizations doing important work in the communities we serve,” said Steve Lowell, president of Monson Savings. “For several years now, we’ve been asking the community for input on which groups they’d like us to support, and we’ve been so pleased by how many people participate. We have learned of new organizations through this process, and we also just like the idea of asking our community for input. As a community bank, we think that’s important.” To cast their vote, people can visit monsonsavings.com/in-the-community.html. On that page, they will find a list of organizations that the bank has already supported in 2015 and may provide up to three names of groups they’d like the bank to support in 2016. The only requirement is that the organizations be nonprofit and provide services in Hampden, Monson, Wilbraham, or Ware. The voting ends at 3 p.m. on Friday, Jan. 15. The bank pledges to support the top 10 vote getters and will announce who they are by the end of January.

Bay Path Employees Donate to Baystate Children’s Hospital

LONGMEADOW — In keeping with Bay Path University tradition, an area nonprofit organization has been selected to receive donations from the Bay Path community in celebration of the holiday season. This year, Baystate Children’s Hospital will be the recipient charity of contributions from the university. Baystate Children’s Hospital, located at Baystate Medical Center in Springfield, remains the only accredited children’s hospital in the region and delivers a high level of care to infants, children, and adolescents. The hospital is equipped with 110 beds, including 57 bassinettes, and provides more than 50 inpatient and outpatient services. Donations from Bay Path faculty and staff will include much-needed items such as toys, games, strollers, and books, among other essentials, and will be collected for the hospital today during the university’s annual employee holiday party. Bay Path employees will be honored for their years of service to the university during the party as well.

Clinical & Support Options Recognizes Employees

AMHERST — Clinical & Support Options Inc. (CSO) honored eight employees for their outstanding commitment to the community at its annual staff appreciation and holiday event on Dec. 4. These awards are presented annually to recognize the exemplary contributions made by employees in the course of their work. More than 325 guests attended this lively event, which was held at the UMass Student Union Ballroom. The Exemplary Administrative Support Award, which honors an administrative support employee whose work has been notable for its excellence, went to Marceina Purdy, back-end billing specialist in Northampton. The Outstanding Leadership Award, which recognizes outstanding leadership, vision, and initiative in support of the agency’s mission and objectives, went to Sara Stodulski, Springfield outpatient supervisor. The Exemplary Direct Service Award, honoring an employee whose direct-care work has been notable for its excellence, went to Ben Tozloski, Greenfield outpatient clinician. Chris Jones, Athol crisis clinician, was recognized with the Morale/Spirit Award, which honors the employee who, in the course of their work, has done the most in contributing to the agency’s employee morale. Nicole Lemire, Greenfield family-support worker, was recognized for Outstanding Commitment to Recovery. This award recognizes a person who promotes and integrates the principles of recovery and a trauma-informed approach by actively modeling such principles in his or her work. The award for Community Service Leadership went to Ariane Krumholz, director of Quality Improvement. This award honors a staff member who has provided exceptional personal dedication and a commitment to excellence in bringing communities together at the grass-roots level to assure that the agency meets the needs of those it serves. The Exemplary Team Award, which recognizes a program, department, or committee that has functioned as an exemplary team, whether formally or informally designated, went to the team at the Bridge Family Resource Center in Amherst. Finally, CSO honored Rich Nadolski, director of Clubhouse services, for his 30 years of service at CSO. “Our employees work tirelessly every day supporting our clients and making our communities healthier,” said President and CEO Karin Jeffers said. “I am honored to be a part of this team and recognize these employees for their dedication and excellence.”

Country Bank, Wolf & Co. Construct Housing in Haiti

WARE — In October, a team of officers and a trustee from Country Bank traveled to Haiti as part of a mission of the Be Like Brit Foundation. During the seven-day excursion, the group built a home in the community of Grand Goave, while connecting with children at the foundation’s nearby orphanage. Country Bank was joined on the trip by Mark O’Connell, CEO of Wolf & Co., an accounting firm with offices in Boston and Springfield, along with five members of his team. Dubbed ‘Team Double Trouble,’ each group built a new house, benefiting two of the area’s disadvantaged families. Housing is still greatly needed more than five years after the earthquake that devastated the Caribbean nation. The team from Country Bank cleared the lot, hand-poured the foundation, and framed and finished the structure. All the lumber, concrete, and water to the two remote building sites were carried by hand by the teams. “As community bankers, we are deeply involved with the families in need in our own region,” said Paul Scully, president and CEO of Country Bank, who traveled with the group. “Our journey with the Be Like Brit Foundation provided us with greater appreciation of the support that people need around the world. It was a life-changing experience for our group on both a personal and professional level, as the trip served as a corporate team-building and bonding opportunity. I am deeply proud to be surrounded by a team of such dedicated and caring individuals.” In addition to their time building, the teams toured the Mission of Hope International facilities, including a school, computer lab, and library. They also attended church with the children on Sunday and came back to serve lunch the following day. The orphanage was built in memory of 19-year-old Britney Gengel, the Rutland, Mass. native who perished in the 2010 Haiti earthquake while on a service trip with her college, Lynn University.

Baystate Rug & Flooring Helps Tornado Victims

SPRINGFIELD — When tornadoes carved a 39-mile path through the landscape of Western Mass. on June 1, 2011, thousands of lives were impacted. Even today, many of the tornado victims are still dealing with the aftermath, including Isidoro and Alejandrina Mulero of Springfield. Their home in the Six Corners section of the city sustained significant damage to the roof, siding, windows, and foundation. After four years, the Muleros’ home is almost habitable thanks to volunteers from the community as well as Habitat for Humanity and Revitalize Community Development Corp. (formerly Rebuilding Together), who refurbished the damaged structure. Now, all the family needs is to have the flooring installed, for which Baystate Rug & Flooring, a local, family-owned provider of flooring with locations in East Longmeadow and Chicopee, has donated labor. According to Margarita Mulero, the daughter of Isidoro and Alejandrina, the family reached out to Baystate Rug & Flooring at the recommendation of a pastor at a local church. “We were looking for someone whose heart would go out to them, someone who could volunteer their services to help finish the repairs to the house,” she said. “Baystate Rug & Flooring was the company that was suggested, and when we contacted them, they expressed interest in helping us.” Jorge Morgado, vice president of Baystate Rug & Flooring, noted, “at Baystate Rug and Flooring, we live by the motto ‘how can I make today a better day?’ When we learned about the Mulero family of Springfield, who were struggling to get back into their tornado-damaged home, we wanted to help in some small way. Donating installation services is one way we can demonstrate our commitment to making each day better for our community.”

Company Notebook Departments

STCC, United Way Open Financial Success Center

SPRINGFIELD — Springfield Technical Community College (STCC) opened Springfield’s first Thrive Financial Success Center on Dec. 3, with a ceremony in the President’s Conference Room in Garvey Hall. Thrive is a collaborative effort between United Way of Pioneer Valley and STCC to provide financial education and support services to students and community residents. It is supported by PeoplesBank, MassMutual, the Irene E. and George A. Davis Foundation, the United Way of Pioneer Valley, and the STCC Foundation. “After the success of the Thrive Financial Success Centers at Holyoke Community College and in downtown Holyoke, we are thrilled to open a third Thrive Center at Springfield Technical Community College,” said United Way of Pioneer Valley President and CEO Dora Robinson. “At the United Way of Pioneer Valley, we believe basic financial literacy should be a key aspect of everyone’s education. No career goal or life’s ambition should be hindered because a person doesn’t know how to balance their checkbook or maintain a good credit rating.” Thrive @ STCC anticipates it will serve 400 individuals in its first year of operation. Program offerings include confidential benefits screening and enrollment, a money-skills class, individual financial coaching sessions, free income-tax prepatration through the Volunteer Income Tax Assistance (VITA) program, links to workforce-development and training workshops, and LifeBridge, MassMutual’s free life-insurance program. Thrive Centers currently operate in partnership with the United Way at Holyoke Community College and at the Picknelly Adult and Family Education Center in downtown Holyoke. “Building financial awareness and planning skills is essential to our students’ and our community’s economic prosperity,” said STCC President Ira Rubenzahl. “Many of our students are overburdened with outside financial struggles. Coupling career guidance with access to financial coaching will assist Thrive participants to make informed decisions that will make their lives easier, allow them to remain focused on their studies, and prepare them for future employment.”

Berkshire Bank Launches ‘Season of Giving’ Effort

PITTSFIELD — Berkshire Bank has launched its fourth annual “Season of Giving” campaign, which runs through the end of the holiday season. Through the campaign, bank employees will complete a variety of community-service projects throughout cities and towns that Berkshire Bank serves. Berkshire Bank employees are also inviting the public to join with them to support local children and families in need during this holiday season to further expand the collective impact. More than 200 Berkshire Bank employees will participate in the effort, with all of the service projects benefiting nonprofit organizations and families across Massachusetts, New York, Connecticut, and Vermont. In addition to these local efforts, Berkshire Bank has teamed up with the American Red Cross to participate in their annual Mail for Heroes program, through which bank employees will send holiday cards to service men, women, and veterans who cannot be with their families during the holidays. In the Pioneer Valley, all Berkshire Bank branches and Berkshire Insurance Group offices have teamed up with the state Department of Children & Families to collect gifts for local families in need. Donations are being accepted at any Berkshire Bank location in Hampden, Hampshire, and Franklin counties. The public is invited to stop by their local office to see which items are needed from the ‘giving tree.’ Bank employees will also volunteer their time with a variety of local nonprofit organizations during the holiday season, including Wreathes Across America and the Salvation Army. Berkshire Bank Foundation, the charitable arm of Berkshire Bank, also plans to contribute grants to local nonprofit organizations.

WNEU Offers Free Small-business Legal Assistance

SPRINGFIELD — The Western New England University Small Business Legal Clinic is now accepting applications from entrepreneurs and small-business owners seeking legal assistance for the spring 2016 semester. Under faculty supervision, law students assist clients with legal issues including choice of entity, employment policies, contract drafting, regulatory compliance, and intellectual-property issues relating to trademark applications and copyright. This is a free service available to local businesses. The Small Business Clinic at Western New England School of Law has assisted more than 300 small businesses, and is a solid resource for entrepreneurs who lack the finances to retain an attorney. By using the clinic’s services, businesses can avoid problems by getting legal issues addressed early and correctly. It also provides students with an opportunity to gain real-world experience. The Small Business Legal Clinic asks small-business owners to submit their applications by Thursday, Dec. 31. Applications received after that date will be considered if additional resources are available. Students will begin providing services in mid-January. For more information, call the clinic at (413) 782-1469 or e-mail [email protected].

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Baystate Health Announces Changes to Eastern Region Services

WARE, PALMER — A year after adding Wing Memorial Hospital in Palmer to its family of community hospitals, Baystate Health announced it is seeking regulatory approval to integrate what is now known as Baystate Wing Hospital and Baystate Mary Lane Hospital in Ware into a single-license regional hospital network. This change in status will involve a consolidation of all inpatient services to Baystate Wing and begin a transition of the Baystate Mary Lane campus into a regional outpatient services center. The transition process will formally begin in December with applications by Baystate Health to Massachusetts regulatory authorities to consolidate both facilities onto a single license. Pending those approvals, the change is expected to take place in the spring of 2016. “Providing the right care in the right place at the right time is the notion that’s driving our efforts to evolve and succeed for our patients in the era of healthcare reform,” said Dr. Mark Keroack, president and CEO of B aystate Health. “Transitioning inpatient services to a single campus allows us to provide the safest and highest-quality hospital care at a single site.” With 74 beds, Baystate Wing Hospital has the ability, with its existing capacity, to care for patients who are now hospitalized at Baystate Mary Lane, said Dr. Charles Cavagnaro III, president of Baystate Health’s Eastern Region, which includes the Palmer and Ware facilities. “On average, there are fewer than 10 patients being cared for on the inpatient unit at Baystate Mary Lane each day,” he added. “Consolidating the region’s inpatients in one location would be a more efficient use of our limited resources at a time when all healthcare organizations need to receive and deliver the greatest possible value for every healthcare dollar spent.” Particularly following an expansion of Wing’s inpatient units in 2009, adding 40 medical-surgical beds, six ICU beds, and 28 psychiatric beds, the Palmer campus is more than capable of handling additional traffic, Cavagnaro noted. “That’s one of the reasons behind this consolidation. It’s certainly more efficient to keep inpatient care in one location. It also allows us to think about how to transform healthcare to meet the future needs of the region. “Healthcare is moving increasingly away from inpatient care to outpatient care,” he elaborated. “I think everyone is trying to make do with fewer inpatient beds and pushing that care into the outpatient arena. It’s something we want to do — move away from volume-based care to value-based care, how well we’re keeping the population healthy.” That’s why the Baystate Mary Lane campus — where, even now, 80% of visits are outpatient — will remain an important part of the Baystate system, which, like all providers in the age of accountable care, is focusing more on keeping people well and out of the hospital than just treating them when they’re ill, Cavagnaro said. Therefore, Baystate Mary Lane will continue to provide outpatient services for the Ware community, and the region’s primary-care network will not be affected by the inpatient consolidation. “That piece of the business is not changing,” he told HCN. “My feeling is, whatever we’re doing now for patients in this region, we’ll continue to do for the foreseeable future, and we’ll make changes on the basis of what the community needs and what we can sustainably deliver.” The move of inpatient services will lead to a reduction of jobs at Baystate Mary Lane. While Baystate Health is still determining the eventual job impact, the consolidation is expected to affect 25 to 30 full-time positions, including management and front-line employees. The system has a workforce-transition policy that supports employees displaced by these changes in numerous ways, including offering placement into open positions within the organization for which they are qualified, Cavagnaro explained. “We are committed to a transparent process with our team members and our community throughout this period of change,” he said, “and we hope many of the affected employees will find positions within our Eastern Region or the Baystate Health system. We are grateful to all the region’s team members for their dedication and service.” In the meantime, Baystate Health will continue to monitor community needs as it determines the roles its facilities in Palmer and Ware will play. “We have a direction and a pathway forward. We kind of know the ultimate destiny, but in healthcare, it’s always going to be fluid,” Cavagnaro said. “Every year, we have a strategic plan, a community-needs assessment. It’s unfair to say, ‘this is what the future is going to be, and it’s written in stone.’ We do know we need to add more value to healthcare, and we need to keep patients healthy wherever they are, here or in their homes. And we need to do this in a way that adds sustainability and quality.”

United Personnel Ranks 17th Among Women-led Businesses in State

SPRINGFIELD — United Personnel was awarded 17th place out of 100 Top Women-led Business in Massachusetts, as identified by the Commonwealth Institute and Boston Globe Magazine in an awards breakfast held at the Seaport Hotel in Boston, marking the eighth straight year United Personnel was recognized on the list. The rankings represent a wide range of industries, including manufacturing, business services, healthcare, education, human services, and retail. Cumulatively, these 100 women-led companies produce $70 billion in revenue annually and employ 70,000 people in Massachusetts. These nominated companies were selected for revenue, women in leadership board and management roles, diversity among staff, and innovation for 2014. United Personnel’s ingenuity focused on improving recruitment, retention, and performance of contract employees as well as developing additional services to support the human-resources needs of clients. Additionally, United Personnel developed new search strategies to identify strong candidates for full-time hire in this tight labor market. “We are both thrilled and honored to be recognized among such a well-respected group of companies, and hope to continue our growth and innovation in order to deliver great service to our clients and candidates,” said Tricia Canavan, United Personnel president.

Bay Path Awarded Grant for STEM Education

LONGMEADOW — Thanks to a recently awarded grant from the National Science Foundation (NSF), Bay Path University will undertake a three-year project aimed at increasing the academic success, engagement, and retention of undergraduate women enrolled in bachelor’s-degree programs in biology, forensic science, and cybersecurity, particularly those students from underrepresented groups. The grant, totaling $300,300, will be awarded over a three-year span. The funding provides resources and programmatic support for student tutors and mentors, materials and stipends for student research, student travel, and guest speakers. In addition, funding was allocated for upper-level course redesign and faculty professional development around mathematics. “Providing access and support to women entering careers in the STEM (science, technology, engineering, and math) fields is one of Bay Path’s highest priorities,” President Carol Leary said. “This grant will help us nurture essential skills critical for future scientists, chemists, and biologists, ultimately increasing the representation of women in these valuable professions.” The project will strengthen STEM curricula at Bay Path, expand peer academic support, and broaden student participation in high-impact practices. These practices include early student research, mentoring by faculty and STEM professionals, academic enrichment, and career exploration through internships and other experiential learning opportunities. Project activities will be coordinated through a new academic center at Bay Path University, called the Center of Excellence for Women in STEM. Through the support provided by NSF, Bay Path faculty will implement and extend recommendations for effective teaching in the biological sciences defined by the Vision and Change in Undergraduate Biology Education Initiative, an initiative of the American Assoc. for the Advancement of Science. This initiative is being further advanced through the work of faculty fellows nationwide as part of the Partnership in Undergraduate Life Science Education (PULSE).

WNEU Ranks Among ‘Best Value’ Colleges

SPRINGFIELD — Western New England University is ranked in the top 3% of colleges and universities among the top 1,275 public and private institutions reviewed in the U.S. by the Economist. The rankings analyzed which institutions offered the best value for the education received. This new ranking formula utilizes data from the national College Scorecard released by the U.S. Department of Education in September 2015, and factors in how much college students are projected to earn after graduating versus what they actually earn. The Economist’s results showed a predicted salary for undergraduates from Western New England University of $47,947, while the reported salary 10 years after enrolling was $55,100. Western New England University over-performed by $7,153 in predicted annual salary. The data is consistent with findings recently published by the Brookings Metropolitan Policy Program, a larger and broader study, where Western New England University is ranked in the top 17% of nearly 8,000 college and universities in the U.S. “For students who want to know which colleges are likely to boost their future salaries by the greatest amount, given their qualifications and preferences regarding career and location, we hope these rankings prove helpful,” the Economist noted. “The college rankings are based on a simple, if debatable, premise: the economic value of a university is equal to the gap between how much money its graduates and former students earn, and how much they might have made had they studied elsewhere.”

SBA Massachusetts Announces 2015 Lender Awards

BOSTON — The Massachusetts District Office of the U.S. Small Business Administration (SBA) announced its fiscal year 2015 lender awards. Massachusetts District Director Robert Nelson called 2015 “an amazing SBA year in Massachusetts. It is awesome to recognize the many significant accomplishments of our lenders and small-business resource partners helping to make life-changing impacts here in Massachusetts. Congratulations to the entire Massachusetts small-business team for their continued focus on the small-business economy.” Among the banks with a Western Mass. presence that won awards:
• Easthampton Savings Bank, Q4 Lender of the Quarter;
• Santander Bank, Massachusetts Lender of the Year to Restaurants;
• NUVO Bank and Trust Co., Western Mass. 3rd Party Lender (dollars and volume);
• New England Certified Development Corp., Western Mass. 504 Lender (dollars and volume); and
• Berkshire Bank, Western Mass. 7(a) Lender of the Year (dollars and volume).
In fiscal year 2015, the Massachusetts District Office supported a total of 2,667 loans totaling $657 million through its 7(a) Loan Guaranty Program, Certified Development Company/504 Loan Program, and Microloan Program.

Company Notebook Departments

MassMutual Reports Record $1.7 Billion Dividend Payout

SPRINGFIELD — MassMutual’s board of directors approved an estimated dividend payout of $1.7 billion for 2016 to its eligible participating policyowners — a nearly $100 million increase over 2015, and the fourth consecutive year it has reached a new record. The 2016 payout also reflects a competitive dividend interest rate of 7.1% for eligible participating life and annuity blocks of business, maintaining the same rate as both 2014 and 2015.  “Today is a special day where the commitment we’ve made our policyowners is brought to life through our annual dividend payout,” said Roger Crandall, MassMutual’s chairman, president, and CEO. “Through nearly our entire history, our policyowners have received an annual dividend regardless of what is happening in our world — whether it’s through world wars, pandemics, market crashes, and most recently, a historically low interest-rate environment where even three-month Treasury bills are yielding zero percent.” While dividends are not guaranteed, MassMutual has consistently paid them to eligible participating policyowners since the 1860s. The 2016 dividend marks nearly two decades that the company has consecutively announced an estimated dividend payout exceeding $1 billion. “As a mutual company, operating for the benefit of our policyowners and members, we are thrilled to share our collective and cooperative success,” Crandall said. “Our consistent payment of dividends is proof of the enduring financial strength and stability we provide, as well as the resiliency of our long-term strategy.” Among the key contributors to MassMutual’s dividend payout are its retirement-services and international insurance businesses, as well as its asset-management subsidiaries, such as Babson Capital Management LLC, Baring Asset Management Limited, Cornerstone Real Estate Advisers LLC, and OppenheimerFunds Inc. The estimated payout also occurs at a time when the company’s financial-strength ratings are among the highest in the industry and its total adjusted capital as of June 30, 2015 — a key indicator of overall financial stability — surpassed $17 billion for the first time in the company’s history. Of the estimated $1.7 billion dividend payout, an estimated $1.65 billion has been approved for eligible participating policyowners who have purchased whole life insurance. MassMutual had its ninth consecutive record year of growth in whole-life policy sales in 2014 with $418 million, and sales of whole life continue to be strong through the first three quarters of 2015. In addition to receiving the dividend payouts in cash, other ways whole-life insurance policyowners may use the dividends include paying premiums, buying additional insurance coverage, accumulating at interest, or repaying policy loans and policy-loan interest. “Whole life insurance enables people to plan for both the expected and unexpected events in their lives, whether it’s leaving a legacy for loved ones or using cash value to help fund a college education or fill an income gap in retirement,” said Michael Fanning, executive vice president and head of MassMutual’s U.S. Insurance Group. “We have provided millions of people with financial resources they can use to chart a course through these turbulent times, further proof that, whether bulls or bears are driving the market, policyowners have received their dividend payout from MassMutual.”

Bacon Wilson Selected Among U.S. News Ranking of Best Law Firms

SPRINGFIELD — Bacon Wilson announced the firm’s inclusion in the 2016 “Best Law Firms” rankings published by U.S. News – Best Lawyers. The full-service firm has been recognized with a Tier 1 Metropolitan designation for Springfield. Firms are selected for professional excellence, with tier rankings based on a meticulous assessment process that includes the collection of client and lawyer evaluations as well as peer reviews from leading attorneys in their fields. Achieving a Tier 1 ranking indicates both quality law practice and expansive legal knowledge. This marks the sixth consecutive such honor for Bacon Wilson. Additionally, in August, four partners were named to the Best Lawyers in America 2016 list: Paul Rothschild, Stephen Krevalin, Michael Katz, and Jeff Fialky. Bacon Wilson’s managing partner, Stephen Krevalin, noted that the latest award is “among the most significant in our field. We are pleased and gratified to be counted among the 2016 Best Law Firms. For me, Bacon Wilson’s inclusion in this publication highlights the outstanding skills of our attorneys.” Bacon Wilson, P.C. is one of the largest firms in Western Massachusetts, with a total of 42 lawyers and approximately 60 paralegals, administrative assistants, and support staff. The firm’s main office is located in Springfield, with regional offices in Northampton, Amherst, and Westfield.

Holyoke Medical Center Breaks Ground on New ED, Office Building

HOLYOKE — Holyoke Medical Center (HMC) broke ground recently on construction for a new, state-of-the-art Emergency Department that, when completed, will expand the current space from 8,500 square feet to approximately 22,000 square feet, as wel as a new, 16,000-square-foot medical office building. The project is expected to be completed in spring 2017. The Emergency Department will feature a new Crisis Center for Psychiatric Services, 40 treatment areas, multi-patient trauma rooms, advanced life-saving equipment, and a patient-navigation service. This will allow HMC to treat patients in a more efficient and dignified way. The medical office building will house a host of new services, including a comprehensive weight-loss center, sleep-apnea clinic, and other multi-specialty physician practices. These expanded services will address the current and emerging community health needs of Hampden County, including the sharp rise in obesity and diabetes rates, while also creating new jobs in Holyoke. “Today’s groundbreaking represents our strong commitment to providing tens of thousands of patients in the Pioneer Valley with access to convenient and compassionate life-saving care,” said Spiros Hatiras, president and CEO of Holyoke Medical Center and Valley Health Systems Inc. “HMC’s new Emergency Department and medical office building will offer the latest in medical technology, a broader range of emergency services, and highly skilled clinicians dedicated to serving our community.” Funding for the project is provided partially by the Commonwealth’s Health Policy Commission (HPC), through Phase 2 of the Community Hospital Acceleration, Revitalization, and Transformation Investment Program, also known as CHART, which aims to promote care coordination, integration, and delivery transformation to enhance Massachusetts community hospitals’ delivery of efficient and effective care. The $3.9 million grant supports the integration of new behavioral-health services in the Emergency Department. “Our partnership with community hospitals is a critical part of HPC’s efforts to achieve the Commonwealth’s cost-containment and quality-improvement goals,” said David Seltz, executive director of HPC. “CHART hospitals were issued a challenge: propose initiatives that will put you on a path of transformation, while meeting the critical health care needs of your community. Today, I’m pleased to report that HMC exceeded that challenge. We look forward to continuing to partner with the Holyoke community to build a more coordinated and affordable healthcare system.” HMC’s award was the highest award for a single hospital in CHART Phase 2. HMC will leverage an innovative, multi-disciplinary high-risk-care team, known as the Behavioral Health Emergency Care Service, to support all patients with behavioral-health conditions in the Emergency Department. At the same time, this coordinated initiative will introduce robust care navigation in partnership with community-based organizations to ensure that patients receive targeted interventions, including those necessary to address the high incidence of complex, challenging social issues, and are referred to the right services for successful follow-through on individualized care plans. A portion of this investment will also support HMC’s efforts to redesign its Emergency Department, and will create a separate healing and therapeutic behavioral-health space in the emergency room designed to reduce patient anxiety, streamline patient flow, and improve overall quality of care in a safe and secure environment. Additional financing partners for the total project budget of $22.8 million include Valley Health Systems, MassDevelopment, People’s United Bank, JPMorgan Chase, and A.I. Wainwright. Last year, more than 42,500 patients visited Holyoke Medical Center’s Emergency Department, and the department will continue to serve the Greater Holyoke community throughout the construction phase of the project.

Country Bank Supports Local Senior Centers

WARE — Country Bank has been assisting local senior centers since 2011 with an annual donation of $2,000 each. This gift assists them with some of the expenses that may not be covered within their regular budget. A total of $166,000 has been donated over the last five years to local senior centers. “We have heard stories of our gifts helping to fund events such as veterans breakfasts, helping to put in a new floor, or, most recently, to assist with transportation costs to out-of-town medical appointments,” said Shelley Regin, senior vice president. “One director explained that many seniors may forgo important medical appointments due to the difficulties involved with public transportation or their fear of driving in unfamiliar areas such as Springfield. We are so pleased that we can help in this way.” Country Bank serves Central and Western Mass. with 15 offices.

HAPHousing Recognized as NeighborWorks Green Organization

SPRINGFIELD — HAPHousing has been recognized as a NeighborWorks Green Organization for its comprehensive commitment to sustainable operations. To achieve this designation, HAP was required to demonstrate adherence to a set of green business practices across its operations and all of its program areas.
This is the fourth consecutive year that NeighborWorks America has recognized member organizations for their efforts to create healthier, energy-efficient environments for homeowners, renters, community residents and employees. To date, 81 of the 240 organizations in the NeighborWorks network have achieved this designation. HAPHousing’s green initiatives and programs include ensuring that its housing developments and offices are energy efficient, and distribution of information on energy conservation to clients, residents, employees, and the public. According to Peter Gagliardi, President and CEO of HAPHousing, “An increasingly vital part of our work in developing affordable housing in the region is the building and maintaining of sustainable projects and practices that are environmentally friendly. We take this designation seriously and with pride in our mission to build healthy communities where people thrive.”

STCC to Offer Certified Fiber Optics Technician Courses starting Dec. 7

SPRINGFIELD — The Springfield Technical Community College (STCC) Workforce Development office will offer three Certified Fiber Optics Technician Courses starting Dec. 7.
The courses will cover a variety of topics for both those new to the field and experienced technicians. The Fiber Optic Training class combines theory and hands-on activities to prepare students to take the Certified Fiber Optic Technician exam sanctioned by the Fiber Optics Association. The exam is administered and graded during the final class.
Students will learn how to identify fiber types; recognize various connectors used in fiber installation; and install, terminate, splice, and properly test installed fiber cable to existing standards. The program explores the history and future of fiber optics and fiber optics capabilities, and basic testing and troubleshooting.
Anyone interested in becoming a Certified Fiber Optics Technician is highly encouraged to sign up. The course fee includes study materials and text book, a CD, exam fees, plus a one year membership to Fiber Optics Association. In addition, STCC will offer Certified Fiber Optic Specialist Outside Plant (CFOS/O), Certified Fiber Optics Splicing Specialist Course (CFOS/S) and Certified Fiber Optics Specialist in Testing & Maintenance (CFOS/T).

Company Notebook Departments

International Container Co. Plans Holyoke Facility Expansion

HOLYOKE — In an effort to accommodate a growth in production, International Container Co., LLC will build an expansion to its facility and operations headquartered at 110 North Bridge St. in Holyoke. The expansion is planned with the assistance of both local tax incentives and tax credits provided through the Commonwealth’s Economic Development Incentive Program (EDIP).
International Container Co. (ICC) purchased its 150,000-square-foot facility in Holyoke in 2001 and has since made many improvements to the property. Since moving to Holyoke, business has increased each year for the company. The tax-increment financing (TIF) agreement lasts for five years and allows for a property-tax exemption on the newly created real-estate value. In return, ICC has agreed to create a minimum of five new jobs and invest between $900,000 and $1 million in the project.
The agreement has been submitted to the Holyoke City Council for approval. In addition, ICC will receive state investment-tax credits, pending review and approval of the application by the Mass. Economic Assistance Coordinating Council, based on the amount of sales generated from the expansion.
“The expansion of International Container is another indicator that manufacturing is alive and well in Holyoke,” Mayor Alex Morse said. “Our city’s manufacturers are a vital part of the community and our economy. This local incentive will ensure that this project can be brought to completion to retain and create dozens of employment opportunities in our own backyard.”
Over the last two years, ICC has made substantial efforts to expand, now servicing all of New England and selling products across the U.S. ICC currently employs 45 people, noting a growth in employment since 2013 when there were 24 employees at the facility.
“We are very excited to be working with the city of Holyoke on our expansion project,” said Joseph Searles, general manager of International Container.

Curry Printing Changes Logo to Reflect Shift in Business

WEST SPRINGFIELD — Curry Printing in West Springfield is changing its logo to better reflect its core business.
Since opening in 1976 as Curry Copy Center, the printing business has experienced a paradigm shift. “Ninety-eight percent of what we do today is print, and not copy,” owner Stephen Lang said. “In the old days, customers would come in with their camera-ready originals. We would make a plate and then run off copies. Today, those originals are electronic files sent directly as e-mail attachments or uploaded on our website. No plates need to be made; we print direct to different devices depending on the job. Blueprints, full-color brochures, reports, manuals, newsletters, banners, signs, and all kinds of collateral material go direct to print.”
To reflect this change, Curry has updated its logo. “It’s still OK to call us Curry Copy if you want; we really don’t mind,” Lang said. “But we are so much more than copies these days.”

Country Bank Contributes $7,250 to Local Schools

WARE — Country Bank surprised 29 local schools that participate in the bank’s Savings Makes Sense School Banking Program with $250 gift cards to Staples. Each school received the donation to help cover the cost of back-to-school supplies. “We know how difficult it is for the schools to have the supplies they need when budgets become tight. They are truly so grateful and appreciative of this gift,” said Jodie Gerulaitis, Financial Education officer at Country Bank, adding that teachers typically spend about $250 of their own money annually to purchase items for their classrooms. Country Bank serves Central, Western, and Eastern Massachusetts with 15 offices in Ware, Palmer, Brimfield, Belchertown, Ludlow, Wilbraham, Paxton, Charlton, Leicester, West Brookfield, and Worcester. It sponsors the Savings Makes Sense program and the award-winning Credit for Life program in its communities. For more information, visit www.countrybank.com.

A Plus HVAC Recognized

WESTFIELD — A Plus HVAC of Westfield is one of nine New England-based contractors to receive a 2015 COOL SMART award. The firm, led by owner and President Nathan LeMay, has received this honor for three consecutive years. The honors were presented recently at the annual golf tournament of the Air Conditioning Assoc. of New England. Sponsored by the Massachusetts/Rhode Island COOL SMART program, the awards are given out during the sporting event held in Stow. The winning contractors specialize in heating, ventilation, and air conditioning and are recognized for quality installation of energy-saving equipment and their overall contributions to the program. COOL SMART is a high-efficiency heating and cooling rebate program for residential customers of National Grid, Eversource, Unitil, and the Cape Light Compact. These program administrators sponsor the awards and the tournament to recognize contractors in Massachusetts and Rhode Island for outstanding service and an ongoing commitment to energy efficiency. Launched in 2004, COOL SMART promotes the purchase and installation of Energy Star-qualified and high-efficiency air conditioners, heat pumps, and water heaters. Awards are distributed annually to recognize outstanding contractors for leadership, quality work, and active program participation. “For the past decade, we have witnessed more and more contractors participating in COOL SMART,” said Kevin Parse, Unitil program coordinator. “This program is important to public health because greenhouse-gas emissions and pollution are reduced by up to 30% as a result of their outstanding work. On behalf of Eversource, we are proud to be affiliated with the program and its committed contractors throughout the region. We applaud A Plus HVAC for its third consecutive win and hope to see even more participants next year.” To learn more about becoming a COOL SMART contractor, or for general program information, visit www.masssave.com or call (800) 473-1105.

Webber and Grinnell Unveils New Look

NORTHAMPTON — Webber and Grinnell recently unveiled a new look and logo. “We felt it was time to contemporize things at the agency,” said President Bill Grinnell. “We wanted a logo that reflects our progressive culture and makes a statement to current and future clients.” Webber and Grinnell has been serving personal and business insurance clients throughout the Pioneer Valley for more than 100 years. For more information about its services, visit www.webberandgrinnell.com.

Aaron Smith, P.C. Supports United Way Day of Caring

EAST LONGMEADOW — Aaron Smith, P.C., a certified public accounting firm serving individuals and businesses in the Pioneer Valley, supplied 10 volunteers for the United Way of Pioneer Valley Day of Caring last month. The Day of Caring is the largest day of service in the Pioneer Valley, bringing more than 1,000 people together to complete community-service work throughout the region. Aaron Smith employees participated in the Day of Caring by working with a local YMCA to close up a summer camp for the season. Camp Weber, part of the West Springfield YMCA, has been serving young people for more than 150 years. Generations have enjoyed the 75 acres of wooded property located on Dewey Street, which needs a thorough cleaning at the beginning and end of each season. “It was a pleasure working with Camp Weber as part of the United Way Day of Service,” said Joanna Smigiel of Aaron Smith. “We helped by sweeping out the various buildings at the camp and cleaning refrigerators, sinks, cabinets, and washrooms. We also moved picnic tables inside for the winter, moved various supplies into an indoor storage unit, and generally cleaned up the grounds.” The Day of Caring was established to promote the spirit of volunteerism, increase awareness of local human-service organizations, and demonstrate how people working together for the common good can accomplish great things. “It’s such a rewarding experience to help an organization that brings joy, education, and life skills to our area youth,” said Scott Betsher, certified public accountant and director at Aaron Smith. “We pride ourselves on our relationship with the United Way of Pioneer Valley, knowing that what we do together really makes a difference in the communities we serve. We are not afraid to roll up our sleeves to get the job done. This is how we approach our volunteer work and how we work on your business.”

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ESB to Partner with Hometown Bank

EASTHAMPTON — Easthampton Savings Bank, the wholly-owned subsidiary of ESB Bancorp Inc., and Hometown Bank, the wholly-owned subsidiary of Hometown Community Bancorp Inc., jointly announced they will form a strategic partnership through the merger of their holding companies. After this transaction is completed, the combined mutual holding company will have more than $1.7 billion in assets and more than $180 million in equity capital, with a branch network of 23 offices located throughout Central and Western Mass. and Northeast Conn. ESB and Hometown will merge mutual holding companies, but will continue to run their banks independently and autonomously. The announcement follows ESB’s 2015 acquisition of Citizens National Bank in Putnam, Conn.

Center for EcoTechnology Hosts Blue Jean Ball

SPRINGFIELD — More than 50 contractors, builders, and green specialists filled EcoBuilding Bargains in Springfield on Oct. 2 for the first-ever Blue Jean Ball. The event, which featured food, beer, a raffle, and live entertainment, was created to thank partners who have helped the Center for EcoTechnology build a greener community. “We wanted to have a space to genuinely thank all of our partners who help us save energy and reduce waste,” said Green Building Sales Manager Susan Ash. “It’s because of them that we are able to have such an impact on this community.” The Center for EcoTechnology offers a host of services to new-construction contractors who want to build green. Services include HERS ratings, LEED certification and LEED AP services, passive-house certification, code testing, infrared scanning, Energy Star certification, energy-performance design consultation, modular-plant Energy Star certification, and more. Details can be found at www.cetonline.org.

Green Earth Computers Relocates, Expands

NORTHAMPTON — Kiernan Gulick-Sherrill, owner of Green Earth Computers, recently announced that the business is expanding by two technicians and moving from Amherst to Northampton in order to better serve clients in a much larger office space. The move to 20A Crafts Ave. will provide a more central location for many customers and make it easier for Green Earth staff to schedule on-site visits with clients across the Valley, Gulick-Sherrill said. The location is also more spacious, allowing for additional retail space for refurbished laptops, cables, and accessories. Green Earth has also welcomed two new technicians to the team in response to the growing demand. Greg Schwartz has previous experience at a variety of tech companies, including TechCavalry and College Pro Computers, where he worked alongside Gulick-Sherrill. Daniel Cottle is a Hampshire College graduate with more than 10 years of experience in computer and small-electronics repair. He previously worked in the Hampshire College Information Technology Department. Green Earth Computers was created in 2009 and offers on-site and drop-off computer repair services as well as remote assistance. The business promotes sustainability and offers computer-recycling services. It also specializes in repair and replacement of computer screens and charge ports, as well as batteries. For more information, call (413) 282-8324 or visit www.greenearthpc.us.

NUVO Shareholders OK Merchants Merger

SPRINGFIELD — The shareholders of NUVO Bank & Trust Co. overwhelmingly voted to approve the merger agreement between NUVO and Merchants Bancshares Inc., the parent company of Merchants Bank, and the related bank-merger agreement between NUVO and Merchants Bank pursuant to which Merchants Bank will acquire NUVO. The shareholders of NUVO approved the merger agreement by the affirmative vote of the holders of 84.5% of the outstanding shares of NUVO. Of the shares voted, approximately 97.6% of the shares were voted in favor of approval of the transaction. Consummation of the merger, which is subject to regulatory approval and the satisfaction of the other conditions of the merger agreement, is expected to occur on or about Nov. 30.

Farmington Bank Opens First Branch in Region

WEST SPRINGFIELD — Farmington Bank opened its first branch office in Western Mass., located at 85 Elm St. in West Springfield. “Farmington Bank’s new office in West Springfield will offer a complete line of consumer and commercial banking products,” said John Patrick Jr., chairman, president, and CEO of Farmington Bank. “In addition, we look forward to partnering with the Western Massachusetts community through the philanthropic activities of the Farmington Bank Community Foundation and the volunteer efforts of our Farmington Bank employees.” The West Springfield facility is the new home of Farmington Bank’s Commercial Services office, led by Michael Moriarty, senior vice president, commercial team leader, and regional executive, and its Western Mass. Mortgage Sales department, led by Brian Risler, assistant vice president and mortgage sales manager. Farmington Bank’s West Springfield office will be managed by Nikki Gleason, assistant vice president and branch manager. Gleason is a 15-year local banking professional, and comes to Farmington Bank from Hampden Bank, where she served as branch manager of its West Springfield branch. Gleason studied at Springfield Technical Community College and is a graduate of the New England School for Financial Studies.

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News and notes about area businesses October 6, 2015

SC School of Social Work, Peace Corps Announce Fellows Program

SPRINGFIELD — The Springfield College School of Social Work and the Peace Corps announced the launch of the new Paul D. Coverdell Fellows Program, which will provide graduate-school scholarships to returned Peace Corps volunteers. Program fellows will serve as interns in local, underserved communities while they complete their studies, allowing them to bring home and expand upon the skills they learned as volunteers. “We are delighted to partner with Springfield College to support our returned volunteers as they pursue higher education and continue their commitment to service,” Peace Corps Director Carrie Hessler-Radelet said. “Communities are moved forward by the selflessness of volunteers, and returned Peace Corps volunteers have unique skills and experiences to offer their local communities.” Selected applicants will receive a graduate fellowship while enrolled in the Springfield College Master of Social Work program. As part of the Paul D. Coverdell Fellows Program, students will complete an internship, receive a stipend, and have tuition credits waived each year. “Springfield College was founded in 1885 with the mission of educating students in spirit, mind, and body in leadership for service to others,” said Springfield College Vice President and Provost of Academic Affairs Jean Wyld. “Given this mission, we are excited to partner with the Peace Corps and look forward to welcoming our Coverdell fellows to the School of Social Work. The college is pleased to collaborate with the Peace Corps for this new program and to extend the impact of the School of Social Work still further.” Peace Corps volunteers who are involved in the program will earn their master’s degree in social work from Springfield College. As part of the program, students will complete 1,050 hours of service in the field in partnership with more than 1,000 agencies in New England and New York. “There is a synergy between Springfield College’s mission to educate future leaders in service and the Peace Corps’ mission to create sustainable change through dedicated partnerships around the world,” said Francine Vecchiolla, dean of the Springfield College School of Social Work. “Our welcoming school community will offer abundant opportunities for a Coverdell fellow to help promote a better understanding of other cultures and a cross-cultural ethical mandate that is central to social-work education.” Through their internships, Coverdell fellows will apply what they learn in the classroom to a professional setting. They not only gain valuable, hands-on experience that makes them more competitive in today’s job market, but they also further the missions of the Peace Corps and Springfield College. By sharing their global perspective with the communities they serve, fellows help fulfill the Peace Corps’ commitment to strengthen Americans’ understanding of the world and its people. To learn more about the Coverdell Fellows Program at Springfield College, contact Karen Clark-Hoey at [email protected].

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UMass Amherst Continues Rise in U.S. News Rankings

AMHERST — UMass Amherst continued its ascent among the nation’s best public universities, moving up to number 29 in the 2016 “Best Colleges” guide released by U.S. News & World Report. “This year’s U.S. News ranking is a recognition of our campus’s outstanding undergraduate programs and the commitment of our students, faculty, staff, and alumni to achieve excellence,” said UMass Amherst Chancellor Kumble Subbaswamy. “Our continued rise in the rankings demonstrates that investing in UMass yields impressive results, and we look forward to a continuing partnership with the governor and Legislature to create a vibrant future for our students and the Commonwealth.” The Commonwealth’s flagship campus was ranked as a top-30 national public university for the first time last year and moved up one spot in this year’s assessment. There are more than 600 public, four-year universities in the country. UMass Amherst also advanced one slot to number 75 in the Best National Universities category, which consists of 280 public, private, and for-profit institutions. The rankings continue the impressive progress made by the Commonwealth’s flagship campus, which was 40th in the Public National Universities category and 91st among National Universities just two years ago. U.S. News has UMass Amherst tied with six other schools on the Best National Universities ranking. Among publics, four schools share the number-29 spot with UMass Amherst. The U.S. News rankings are based on a variety of weighted factors: graduation rate performance, undergraduate academic reputation, faculty resources, graduation and retention rate, alumni giving, financial resources, student selectivity, and high-school counselor ratings. All of the schools in the National Universities category offer a wide range of undergraduate majors as well as master’s and doctoral degrees while emphasizing faculty research.

 

Six Flags New England Announces New Coaster

AGAWAM — Six Flags New England announced plans to add a giant looping roller coaster, called Fireball, to its roster of thrill rides. “We take great pride in creating incredible, one-of-a-kind ride experiences for our guests here at Six Flags New England,” said John Winkler, park president. “Every year, we are excited to offer something new for our guests, and this year is no exception. Our team is beyond thrilled to introduce our 12th coaster, Fireball, opening in spring 2016.” Fireball, seven-story-high, looping coaster seating 24 passengers in face-to-face positions, features a pendulum-style takeoff with multiple 360-degree revolutions, an additional full revolution when the train reverses mid-course, and a two-minute ride time. Riders must be at least 48 inches tall. The park also announced a change to the steel coaster Bizarro. The ride will be relaunched as Superman the Ride, its original theme, at the start of the 2016 season. The iconic coaster was named 2015’s Best Roller Coaster by readers of USA Today and 10Best and is the winner of five Golden Ticket Awards since its opening. The coaster will offer superhero-themed music and theming throughout, as riders climb more than 20 stories into the air and hit speeds of 77 mph.

 

Elms, HCC Launch Degree-completion Program for RNs

CHICOPEE, HOLYOKE — The College of Our Lady of the Elms and Holyoke Community College have partnered to expand nursing-degree offerings in Western Mass., and to make earning a baccalaureate degree in nursing more convenient for students who already hold associate degrees in nursing. Elms College President Mary Reap and HCC President William Messner signed a memorandum of understanding to establish a new RN-to-BS program allowing nurses with two-year degrees to complete Elms College bachelor’s degrees on the HCC campus. The program already has 15 students, who started at the beginning of the 2015-16 academic year. Elms currently has off-campus agreements with more than six institutions in dozens of programs; HCC was the first community college with which Elms partnered to expand educational opportunities. This new agreement builds on the college’s previous relationship to offer degree-completion options for HCC’s RN students. “It’s all about our students,” Reap said. “They are the ones who benefit from being able to continue their four-year education right here on their own campus, where they’re familiar with the faculty and get the support that they need to move to four-year degree completion. We now have hundreds who have done it, and we’re both very proud of that.” Added Messner, “nursing is one of those disciplines that is really evolving. When I got into the business years ago, the notion of someone taking an associate’s degree in nursing was sort of remarkable. Now, more and more, the need is for nurses to go at least through a baccalaureate program. This agreement is going to allow students to seamlessly — and we underline ‘seamlessly’ because this is the ultimate in seamless, where students literally don’t have to move at all from the site of their associate-degree program to their baccalaureate-degree program — continue their education.” Kathleen Scoble, dean of the Elms College School of Nursing, added that “we’re looking forward to the opportunity to be partners with HCC, to bring our program here, and hopefully inspire HCC’s nurses as they continue in their educational journey.” The new memorandum of understanding also includes two online degree-completion programs: a bachelor’s degree in speech-language pathology assistant and a bachelor’s degree in healthcare management.

 

Loomis Lakeside at Reeds Landing Marks 20 Years

SPRINGFIELD — Residents of Loomis Lakeside at Reeds Landing were joined by Springfield Mayor Domenic Sarno, representatives of Loomis Communities, and other officials this morning to celebrate the 20th anniversary of Springfield’s first continuing-care retirement community. The event included a birthday-cake cutting and remarks by David Scruggs, CEO of Loomis Communities; Craig Johnsen, administrator at Loomis Lakeside at Reeds Landing; and Sarno, who presented a proclamation. Also participating were State Rep. Benjamin Swan; state Sen. Eric Lesser; Steve Wittenberg, one of the founding board members of Loomis Lakeside at Reeds Landing; Venus Robinson, board president of Loomis Communitie; and Eric Bascom, a resident of Loomis Lakeside at Reeds Landing. Reeds Landing was opened in 1995 with the backing of Baystate Health and Springfield College to build the first-of-its-kind continuing-care retirement facility in Springfield, known today as Loomis Lakeside at Reeds Landing. The founders envisioned a retirement community that would meet the growing needs of the Springfield area’s older adults, with independent living, assisted living, and skilled nursing care all under one roof and on the same campus. Loomis Communities acquired Reeds Landing in 2009, making the retirement community a member of the longest-serving provider of senior living in the Pioneer Valley. Other Loomis Communities properties include Loomis House in Holyoke, Applewood in Amherst, and Loomis Village in South Hadley.

 

Springfield College Moves Up in U.S. News Rankings

SPRINGFIELD — Springfield College has again moved up the list of highest-ranked colleges in U.S. News & World Report’s latest edition of its influential “Best Colleges.”
In the 2016 report, Springfield College is ranked 29th, in the first tier in the category of Best Regional Universities – North. There are 138 colleges in the first tier and 180 overall in the category. This marks the fifth consecutive year that Springfield College has moved up in the U.S. News & World Report rankings. This year’s ranking is up two spots from last year, eight spots from two years ago, 26 spots from three years ago, 31 spots from four years ago, and 38 spots from five years ago. “I am extremely proud that Springfield College is being recognized for our outstanding academic offerings and a rich co-curricular life outside of the classroom,” said President Mary-Beth Cooper. “The rise in our ranking over the past five years demonstrates that the value proposition for a school like Springfield College, grounded in the humanics philosophy, is well-regarded.” Springfield College’s rise in the rankings is spurred by improved graduation rates and improved retention of first-year students. “We are always pleased to be recognized for the quality education we offer our students,” said Provost and Vice President for Academic Affairs Jean Wyld. “Since these ratings consider metrics such as the graduation rate, it is great to have our focus on student success recognized.” The ratings are based on such variables as peer assessment, graduation and retention rates, student selectivity, class size, alumni giving, and student-faculty ratio.

 

Tim Wakefield Endorses Farmington Bank as Celebrity Spokesperson

FARMINGTON, Conn. — Farmington Bank announced that former Major League Baseball knuckleball pitcher Tim Wakefield is its new celebrity spokesperson. “Tim Wakefield is an admired and dedicated professional both on and off the field. As a well-respected athlete and a committed partner with various community organizations, Tim embodies the values and traditions of Farmington Bank. We are thrilled to have him as a member of our team,” said John Patrick Jr., chairman, president, and CEO of Farmington Bank. Added Wakefield, who spent much of his career with the Boston Red Sox, “I admire Farmington Bank’s commitment to excellence, performance, and community engagement. I look forward to sharing those commitments, as well as news of their expansion into Western Massachusetts, in the coming months.” As Farmington Bank’s celebrity spokesperson, Wakefield’s initial role will include appearances at two Farmington Bank branch office grand opening celebrations in West Springfield and East Longmeadow, which will be open to the public. Dates will be announced soon. In addition, he will star in a series of new television, radio, and print advertisements. The campaign will launch in both Connecticut and Massachusetts this fall. In addition to professional baseball, Wakefield is known for his charity efforts. Since 1998, he has partnered with the Franciscan Hospital for Children in Boston to bring patients to Fenway Park to share time with him on and off the field. In addition, he serves as the Red Sox Foundation’s honorary chairman and is actively involved in the Jimmy Fund and the Space Coast Early Intervention Center in Florida. Farmington Bank is a full-service community bank with 22 branch locations throughout Central Conn., with two branches scheduled to open in Massachusetts in the fall of 2015.

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CPA Firms Whittlesey & Hadley and Weinstein & Anastasio Join Forces

HARTFORD, Conn. — Whittlesey & Hadley, P.C., a regional CPA firm headquartered in Hartford, Conn., announced that Weinstein & Anastasio, P.C., a regional CPA firm located in Hamden, Conn., will join the firm effective Sept. 1. Weinstein & Anastasio provides a broad range of accounting, audit, tax and business-consulting services to closely held businesses in a variety of industries, as well as to high-net-worth individuals throughout New England and New York. This merger represents Whittlesey & Hadley’s growth plan to expand services, diversify geographically, and continue to grow in size, services, and staff. The combined three offices will employ 155 people, including 21 partners located in Hartford and Hamden, Conn., and locally in Holyoke. Weinstein & Anastasio, with roots back to 1927, will continue to serve clients and function in key leadership roles in Southern Conn. communities from its Hamden office, while acquiring the Whittlesey & Hadley brand. Founded in 1961, Whittlesey & Hadley provides accounting, audit, tax, technology, and business-consulting services to clients primarily throughout the Northeast, with access to a worldwide network of resources through PKF North America. For more than 50 years, the firm has served closely held businesses, including manufacturing, construction, distribution, real estate, financial, healthcare, government, and technology industries, as well as the nonprofit sector, the firm’s largest niche focus.

Valley Vodka Celebrates 10 Years in Business

HADLEY — Valley Vodka Inc. the owner of luxury brand V-One Vodka, will celebrate the 10-year anniversary of its first sale on Sept. 1. “Over the past 10 years, V-One sales have consistently grown, with 2014 being the company’s best financial year,” said founder Paul Kozub, adding that, this year, Valley Vodka is poised to significantly improve on last year’s performance. Since its inception, V-One Vodka has won numerous international awards, said Kozub, including nine medals at the World Spirit Competition, including its highest honor, the unanimous Double Gold. V-One Vodka has also expanded its distribution from just 50 locations in the first year to now well over 1,400, in both Massachusetts and Connecticut. For the first time, this year, he noted, V-One will enter the European vodka market with sales in both Denmark and Poland. V-One has successfully launched four successful flavors over the past few years, including its two most recent, V-One Triple Berry and V-One Grapefruit. The company is also in discussions with several companies about expanding its distribution in 2016 to additional New England states with eventual distribution to all 50 states.

HMC to Open Satellite Location for PT Services

HOLYOKE — Holyoke Medical Center will open a satellite location for physical-therapy and rehabilitation services at Healthtrax Fitness & Wellness, 155 Ashley Ave., West Springfield, on Monday, Aug. 31. The location is part of HMC’s newly named Centers of Rehabilitation Excellence (CORE). The satellite location is part of HMC’s ongoing commitment to physical therapy and rehabilitation services, which includes a full renovation and expansion of its in-house physical and occupational therapy and pulmonary and cardiac rehabilitation services. The West Springfield CORE location reflects a key strategic priority of HMC in offering community-based services at locations throughout the Pioneer Valley. Noted Marina Lebo, executive director at Healthtrax, “the Healthtrax Fitness Center offers a wide variety of fitness options for the Holyoke Medical Center and CORE patients as they progress in their health goals and recovery. We have amenities for all ages and fitness levels, including a new functional-fitness training area, personal and group training programs, over 60 motivating group classes weekly, from gentle yoga to cycling, and more.”

Amherst Copy & Designworks Acquires Ferguson Signs

AMHERST — Amherst Copy and Designworks (ACDW) announced that it has acquired Ferguson Signs of Hadley.
Sean Cleary, owner of Amherst Copy & Designworks, said the addition of Ferguson Signs — which will now be known as Ferguson Signworks, a division of Amherst Copy & Designworks — enables his company to better serve customer needs. AC&DW can now offer all manner of banners and signs — from business, yard, parking, and directional signs to wall treatments, floor decals, magnetic signs, stickers, and vehicle lettering — as well as specialty items such as printing on granite, ceiling tiles, cell phones, and more. Additionally, Duncan Ferguson will continue to manage Ferguson Signworks, bringing his more than 30 years of sign expertise to the new shop. Cleary purchased the former CopyCat Print Shop in Amherst approximately four years ago. In March 2014, he changed the name to Amherst Copy & Designworks.

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Paragus IT Acquires Applied Software Technologies

HADLEY — Paragus IT has continued its pattern of active growth with its first acquisition: West Springfield-based Applied Software Technologies. Prior to the acquisition, AST provided IT services to businesses in the region and beyond for more than 20 years. “We are very happy to welcome the staff and clients of Applied Software Technologies into the Paragus family,” said Paragus CEO Delcie Bean. “They are a great company, and we’re excited that we will be able to give their clients the opportunity to maintain their relationships with the people they know while also having access to the resources we are able to offer as the largest IT provider in Western Massachusetts.” The acquisition of AST is the latest in a strong trend of growth for Paragus. Since Bean founded the company at age 13, Paragus has grown from a one-man operation to a regional leader in business computer service, consulting, and information-technology support. Inc. Magazine has ranked Paragus as one of the fastest-growing privately held companies in the U.S. for four years running. With a 650% growth rate over seven years, Paragus is the second-fastest-growing outsourced IT firm in New England. “We have every intention of acquiring more businesses as we continue to expand our market and services, but it has to be the right deal,” Bean noted. “What matters to us is that the customers, both our current ones and the ones being acquired, are always benefited by the transaction. We refuse to compromise on quality and service. Second-best just isn’t good enough.”

Dave’s Soda and Pet City Highlighted by National Retail Federation

AGAWAM — The National Retail Federation’s ‘Retail Across America’ team recently stopped by Dave’s Soda and Pet City in Agawam to film for NRF’s Retail Across America campaign. They talked with Dave Ratner, who has been involved with the organization for many years, about his work advocating for Massachusetts retail stores on Capitol Hill. According to the NRF, Bay State retailers support 920,000 jobs, and retail contributes nearly $58 billion to the state’s economy. A film crew spoke with Dave’s employees about their jobs — their favorite part of their job, what their typical day involves, etc. The footage will be used to put together a glimpse into surprising jobs in retail. Retail Across America is part of the NRF’s award-winning “This is Retail” campaign, which brings together retailers, universities, and students with state retail associates, legislators, and opinion leaders. The NRF launched the program to highlight life-long careers, how retailers strengthen communities, and the critical role that retail plays in driving innovation. Dave’s Soda and Pet City is one of two businesses chosen to represent Western Mass. retailers on NRF’s road trip through four New England states. Dave’s Soda and Pet City is a mini-chain of seven superstores with more than 100 employees.

TommyCar Auto Group Donates Used Vehicle for Fire-rescue Training

NORTHAMPTON — Country Hyundai and Northampton Volkswagen recently provided a used vehicle to the Northampton Fire Department for rescue training. Firefighters spend countless hours training and honing their skills to ensure they are prepared for any emergency. The vehicle will be put to work in upcoming training exercises in which firefighters will utilize their extrication equipment on the vehicles, also known as the Hurst Tool or the Jaws of Life. “Ensuring firefighters have the latest training is critical to the safety of this community,” said Carla Cosenzi, president of Country Hyundai and Northampton Volkswagen, two dealerships in the TommyCar Auto Group chain. “We’re proud to be able to help in such a meaningful way, knowing so many people will ultimately benefit.” Added Bill Schuetze, captain and training officer for the Northampton Fire Department, “we really want to thank Country Hyundai and Northampton Volkswagen for the generous contribution. We will get a lot of use out of this car to train our firefighters on rescue efforts.” Country Hyundai and Northampton Volkswagen hope to have an ongoing relationship with the Northampton Fire Department and be able to offer more vehicles in the future.

Monson Savings Bank Announces New ‘Back to Banking’ Program

MONSON — As part of its ongoing efforts to improve financial literacy and capability, Monson Savings Bank (MSB) has introduced Fresh Start Checking accounts. These accounts are designed for people who might not otherwise be able to open a bank account based on their prior banking history. At the same time, MSB understands that life happens, and there are times when maintaining financial soundness may be difficult. Through the use of the Fresh Start Checking account, the “Back to Banking” program is designed to educate customers on money management, how to maintain accounts in good standing, and work toward paying off any unpaid account balances at other banks. As part of the program, free education materials are provided to customers through the National Endowment for Financial Education. The education modules include “Money Management — Control your Cash Flow,” “Borrowing — Use, Don’t Abuse,” “Earning Power — More Than a Paycheck,” Investing — Money Working for You,” “Financial Services — Care for Your Cash,” and “Insurance — Protect What You Have.” Another benefit of this program is a pay-as-you-bank option, which is designed to help customers pay down prior financial debts. With a companion savings account, funds can be set up to automatically transfer from checking to savings on a weekly, biweekly, or monthly basis. According to President and CEO Steve Lowell, “at Monson Savings Bank, we have become increasingly concerned about financial literacy and the fact that many people lack the money-management knowledge and skills they need to ensure long-term stability for themselves. Our new “Back to Banking” program is another way in which we help individuals within our communities become more financially secure.”

GZA GeoEnvironmental Awards Grant to Gardening the Community

SPRINGFIELD — GZA GeoEnvironmental Inc., a leading environmental and geotechnical engineering consulting firm, has awarded a $2,500 Shareholder’s Grant to Gardening the Community (GTC) in Springfield, based on an application from Anja Ryan Duffy, a professional landscape architect in the Springfield office of GZA. GZA bestows four roughly $2,500 grants each year to organizations whose specific programs would best benefit from the award. The Shareholder’s Grant program was established to support employee volunteerism and charity work in the firm’s communities and throughout the world. Duffy proposed Gardening the Community as a recipient of the GZA Shareholder’s Grant to assist in the development of the organization’s new Walnut Street site, a project for which she has volunteered her landscape-architecture services. Gardening the Community is a food-justice organization engaged in youth development, urban agriculture, and sustainable living to build healthy and equitable communities. In her grant application, Duffy said the Walnut Street project location is a 0.6-acre abandoned lot which “for decades has been an eyesore and served as an illegal dumping ground.” GTC purchased the site in July 2014 with the vision of transforming it into a “vibrant, green space which would also help feed the neighborhood and provide service and leadership opportunities for local youth.” The GZA Shareholder’s Grant will help fund the placement of fencing and perimeter plantings along the Walnut Street site. Duffy has been with GZA for nearly eight years. Her areas of specialization include site design, planting design, low-impact development, and graphics. A graduate of UMass Amherst with a bachelor’s degree in landscape architecture, she is an avid gardener and started a community garden in her former apartment complex.

Kingdom Master Jewelers Opens in Holyoke

HOLYOKE — Kingdom Master Jewelers, is a family-run business operated by Gabriel Serrano and Idoel Ortiz Jr., opened its doors today at 2020 Northampton St. in Holyoke. Previously a Hadley-based business since 2012, Serrano and Ortiz have become specialists in buying precious metals such as gold, diamonds, and silver, and have more tham 25 years of experience in custom-making one-of-a-kind pieces of jewelry. Kingdom Master Jewelers formally ran jewelry gallery repair shops for Kay, Hannoush, Jared, and many other jewelers in the area.

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Westfield Financial Posts Solid Second Quarter

WESTFIELD — Westfield Financial Inc., the holding company for Westfield Bank, reported net income of $1.4 million, or $0.08 per diluted share, for the quarter ended June 30, compared to $1.3 million, or $0.07 per diluted share, for the quarter ended June 30, 2014. For the six months ended June 30, 2015, net income was $2.7 million, or $0.15 per diluted share, compared to $3.0 million, or $0.16 per diluted share, for the same period in 2014. Among other selected financial highlights for second quarter of 2015:
• Total loans increased $73.3 million, or 10.7%, to $759.4 million at June 30, 2015 compared to $686.1 million at June 30, 2014. This was primarily due to increases in residential loans of $47.3 million, commercial and industrial loans of $23.4 million, and commercial real-estate loans of $2.1 million.
• Securities increased $20.7 million, or 4.2%, to $516.7 million at June 30, 2015, compared to $496.0 million at June 30, 2014. On a sequential-quarter basis, securities were relatively flat at June 30, 2015, compared to $515.2 million at March 31, 2015.
• Net interest and dividend income increased $78,000 to $7.8 million for the quarter ended June 30, 2015 compared to $7.7 million for the comparable 2014 period. On a sequential-quarter basis, net interest and dividend income increased $189,000 for the quarter ended June 30, 2015, compared to the quarter ended March 31, 2015.
• The bank prepaid $10 million in Federal Home Loan Bank borrowings with a weighted average rate of 2.77% and incurred a pre-payment expense of $278,000 in the second quarter of 2015 in order to eliminate a higher-cost liability. Net gains on the sales of securities of $276,000 were used to partially offset the pre-payment expense.
• Non-interest expense increased $334,000 to $6.9 million for the quarter ended June 30, 2015 compared to the second quarter of 2014. On a sequential-quarter basis, non-interest expense increased by $154,000 for the quarter ended June 30, 2015, compared to $6.7 million for the quarter ended March 31, 2015. The efficiency ratio, excluding non-core items, was 76.1% for the second quarter of 2015, compared to 78.1% for the quarter ended March 31, 2015.
“Over the past twelve months, we have seen significant momentum in our efforts to grow both the loan portfolio and our deposit base. With loans increasing 10.7% year over year, we are demonstrating our commitment to growing our core customer franchise,” said President and CEO James Hagan. “We are also pleased to announce that Christopher Fager, assistant vice president, Commercial Lending, has recently joined Westfield Bank’s commercial team. Christopher brings more than six years of banking experience and is based in our commercial-lending office in downtown Springfield, which was established in August 2014.” Finally, Hagan noted, “we continue to see success in Westfield Bank’s recent market expansion into Northern Connecticut. Our two Connecticut offices now have over $36.6 million in deposits. The Granby, Connecticut office has been open just over two years, and Enfield, Connecticut opened in November 2014. The customer base in the Connecticut market is very receptive to our brand of banking, and our objective is to continue to develop loan and deposit relationships.”

Fallon Health Expands Services in Region

WORCESTER — Fallon Health, a not-for-profit healthcare-services organization, announced it is strengthening its commitment to the people it serves in Western Mass. Members of its NaviCare program — a Medicare Advantage Special Needs Plan and Senior Care Options program — now have access to Baycare Health Partners, a physician-hospital organization serving five Baystate Health hospitals and more than 200 medical practices in the Pioneer Valley. Fallon members enrolled in the plan’s NaviCare program are able to access Baycare’s participating facilities and physicians including Baystate Medical Center, Baystate Mary Lane Hospital, Baystate Franklin Medical Center, Baystate Noble Hospital, and Baystate Wing Hospital. “Fallon has a high regard for Baycare Health Partners’ commitment to improving the quality, safety, efficiency, and sustainability of healthcare in the community,” said Patrick Hughes, president and CEO of Fallon Health. “We’re pleased to partner with them to increase accessibility to high-quality healthcare for one of the most vulnerable populations we serve — frail elders with complex care needs.” NaviCare is a unique product for adults age 65 and over. It combines in one package all Medicare and Medicaid benefits, plus additional benefits and services designed to promote independence and quality of life. NaviCare is available to those ages 65 and over who are enrolled in MassHealth Standard. For those who qualify, NaviCare is available at a $0 premium with $0 co-payments. All healthcare is coordinated by a team of doctors, specialists, nurses, and social workers who develop a plan of care specific to each member. “For more than 25 years, Fallon has remained committed to helping older adults with complex care needs to live as independently as possible in the communities in which they are comfortable,” said Richard Burke, president of Senior Care Services and Government Programs. “Each time we expand our NaviCare network, we’re able to provide more options that can have a positive impact on the health and well-being of older adults and their families.” In addition to NaviCare, Fallon offers other products and programs for Medicare beneficiaries in Western Mass. and throughout the state, including a variety of plan choices for its Medicare Advantage product, called Fallon Senior Plan. Fallon also offers a Program of all-inclusive care for the elderly, called Summit ElderCare.

BCC, Elms Create Unique Weekend Program

Berkshire Community College (BCC) and Elms College in Chicopee have signed a memorandum of understanding allowing qualified BCC human services graduates, as well as graduates with associate degrees from other accredited institutions, to complete Elms College’s bachelor’s-degree program in social work at BCC’s main campus on West Street in Pittsfield. BCC President Ellen Kennedy and Elms College President Mary Reap originally signed an agreement regarding the off-campus program for social work in May 2013. Classes previously offered in Lee will shift to BCC’s main campus starting next month. Students will work with BCC advisors as they complete their associate degrees at BCC and then with Elms advisors as they transition into the bachelor’s-degree completion programs. “We know that students are the most successful when they have the flexibility to balance studies with work and personal commitments,” Kennedy said. “Having top-notch educators from Elms College at our campus offering weekend classes will most certainly benefit students interested in earning a bachelor’s degree in social work close to home.” Added Reap, “social work is a growing, vitally important field with expanding job opportunities for Western Massachusetts. We’re pleased to partner with Berkshire Community College to set students on the path to bachelor’s degrees leading to rewarding careers, empowering them to change lives for the better in the Berkshire community.” In addition to social work, Elms will also offer two online degree-completion programs as part of the memorandum of understanding, including a bachelor’s degree in speech language pathology assistant and a bachelor’s degree in healthcare management. Classes taught by Elms College faculty will be held at BCC on Saturdays from 8:30 a.m. to 12:30 p.m. and 1 to 5 p.m. Students who complete coursework in 10 eight-week sessions over a 20-month period will be awarded a bachelor of science degree in social work. Two cohorts, consisting of new and returning students, will begin classes Aug. 29. To qualify for transfer to Elms or enrollment into the off-campus program, BCC students must have earned an associate degree and have a minimum grade-point average of 2.5. The two institutions originally signed an articulation agreement for social work majors in 2004. The first off-campus social work cohort launched in August 2013 and graduated this past May. BCC currently has approximately 50 transfer-articulation agreements with colleges and universities throughout the country, including Clarkson University, Colorado State University, Union College, Rensselaer Polytechnic Institute, Russell Sage College, Southern Vermont College, the University at Albany, the College of Saint Rose, and Worcester Polytechnic Institute. BCC also has MassTransfer agreements with all Massachusetts state colleges and universities, including UMass Amherst and Massachusetts College of Liberal Arts. In addition to BCC, Elms College has a number off-campus agreements with institutions — including Greenfield Community College, Holyoke Community College, Mount Wachusett Community College, Quinsigamond Community College, and Springfield Technical Community College — in dozens of programs, including early care and education, management and marketing, social work, nursing, accounting, and psychology. For more information about BCC’s human-services program, visit www.berkshirecc.edu/humanservices or e-mail Audrey Ringer at [email protected]. For information about Elms College’s social work program, e-mail Maureen Holland at [email protected]. For information about Elms College’s social work degree-completion program, contact Wanda Banks at [email protected] or (413) 313-4287.

Baystate Noble Cited for Financial Improvement

WESTFIELD — Baystate Noble Hospital recently accepted the 2014 Financial Improvement Performance award at the 2015 MedAssets Healthcare Business Summit. Every year, this award is presented to a healthcare organization that achieved significant financial improvement and realized substantial cash acceleration in 2014. MedAssets is a performance-improving company that focuses on helping providers understand financial and operational gains so they can effectively serve the needs of their community. Its main focus is the healthcare industry and its core values include compassion, character, confidence, and commitment. MedAssets values people who are committed to supporting their clients in upholding their cherished healthcare missions. They have a passion to improve healthcare and find it essential to value relationships with organizations such as Baystate Noble Hospital. “This award helps to validate all the hard work we have put into it and that we are on the right track,” said Cristina Fialho, revenue coordinator at Baystate Noble Hospital.

PVRR Among Railroads to Receive Grants

WESTFIELD — MassDOT recently announced the awarding of five grants totaling more than $2 million for industrial rail projects as part of the 2015 Industrial Rail Access Program (IRAP). Among the grants awarded is $175,045 to Pioneer Valley Railroad for installation of new rail siding at Railroad Distribution Services facility in Westfield. The IRAP funding for the five projects is being matched by more than $1.7 million in private-sector funds for a total $3.7 million investment in freight-rail improvements in the third year of the IRAP program. Created as part of the 2012 Transportation Bond Bill, IRAP provides grants to railroads, rail shippers, and municipalities that identify a public benefit gained through improved rail transportation usage or economic growth that would be realized through improved access to rail assets. The five 2015 IRAP recipients represent a variety of projects meeting the program objective of improving the rail network while boosting economic growth.

Company Notebook Departments

Falvey Linen Supply to Open Springfield Facility
SPRINGFIELD — The city of Springfield and Falvey Linen Supply Inc. have announced a plan for the Rhode Island company to open a new Springfield facility at 100 Brookdale Dr., located in the East Springfield neighborhood, with an expected investment of $7 million and the creation of more than 100 new jobs. “We are thrilled to welcome Falvey Linen to Springfield,” said Mayor Domenic Sarno. “This is a company with a history of success and will add more good-paying jobs for our residents and be a great addition to our business community. The word is out, and Springfield is on the rise.” Falvey Linen Supply is based in Cranston, R.I., with facilities in the Hartford area as well as Eastern Massachusetts. The family-owned and -operated company was founded in 1929. Its commercial laundry business has grown throughout its 86-year history and is currently managed by James and Patricia Falvey O’Hara, along with their daughter Kaitlin O’Hara, representing the fourth generation of the Falvey family. They plan to make an investment of $7 million for the purchase of a 240,000-square-foot building on 17 acres of land, including renovations and new laundry equipment for 100 Brookdale Dr. The company is currently conducting due-diligence procedures on the project, including permitting activities, building design, and water and sewer. This project will create new tax revenue from the redevelopment of 100 Brookdale Dr., provide new job opportunities, and create economic spinoff to area businesses. The company is seeking incentives through the state’s Economic Development Incentive Program, which would require participation of a local tax-increment-financing agreement, to help assist with the significant investment. “We’ve talked recently about how some of the major projects can lead to spinoff jobs of companies in the supply chain,” said Kevin Kennedy, Springfield’s chief development officer. “Falvey Linen is a first-class company that is looking to get into our market and this region, and certainly a factor in that is our growing hospitality industry with MGM Springfield. We’re excited to welcome them to Springfield.”

Six Flags Cops Two Awards for Coasters
AGAWAM — Six Flags New England announced that Wicked Cyclone has been named ‘best new amusement park attraction,’ and Bizarro has been named ‘best roller coaster,’ by the 10Best Readers’ Choice travel award contest sponsored by USA Today. Wicked Cyclone, which opened in May, is the first hybrid coaster to hit New England. It stands 10 stories tall and reaches speeds of 55 mph. With three inversions, Wicked Cyclone is the first coaster of its kind to have two zero-G rolls. Riders also experience more airtime on Wicked Cyclone than any other coaster on the East Coast. Bizarro made its debut at Six Flags New England in 2000, and has been the recipient of numerous industry awards. It features 5,400 feet of track, a 20-story lift hill, and speeds of 77 mph.

Local Union Donates to Cancer Center Capital Campaign
SPRINGFIELD — Transforming Cancer Care – the Capital Campaign for the Sister Caritas Cancer Center continues to gain momentum as the International Assoc. of Iron Workers Local 7 has donated $5,000 to the fund-raising project. “The Sister Caritas Cancer Center is an important resource for the local community, and we are pleased to extend our support to this important project,” said Fiore Grassetti, industry analyst and business agent for the International Assoc. of Iron Workers Local 7, which is responsible for erecting the structural steel framework of the expansion project. According to Grassetti, members of the union became further engaged in the project as they learned more about it, prompting them to offer their own financial support. “We are also impressed that Mercy Medical Center has made a concerted effort to employ a local and diverse workforce on this project.” The Sister Caritas Cancer Center is in the midst of a $15 million expansion that will bring all cancer services together in one location and meet increasing demand for outpatient cancer services. In the past two years, the number of patients receiving chemotherapy at the Sister Caritas Cancer Center has increased by more than 200%. By 2022, the need for outpatient cancer services is expected to grow by 26%. “There is no question that the importance of this expansion project resonates with leaders of the local business community, and we are grateful for their continuing support,” said Diane Dukette, vice president of Fund Development for the Sisters of Providence Health System. The project is scheduled for completion in the fall.

Donahue Institute Receives $14M Contract for Head Start Programs
BOSTON — The UMass Donahue Institute has been awarded a five-year, $14 million contract to provide training and technical assistance to Head Start and Early Head Start programs for all of New England. The institute will work with local Head Start programs on their educational, health, and family services as well as management systems to strengthen their ability to serve children and their families. Head Start and Early Head Start programs support the comprehensive development of children from birth to age 5 in centers, child-care partner locations, and their own homes. Early Head Start also provides services to pregnant women. Head Start and Early Head Start services include early learning, health, and family well-being. “We are very proud that the University of Massachusetts has emerged as one of the national leaders in providing training and technical assistance to Head Start programs,” said UMass President Marty Meehan. “The Donahue Institute’s work — which complements the early childhood programs at UMass Boston and UMass Amherst — is another outstanding example of the impact that UMass is having, not just in Massachusetts, but across all of New England.” Added J. Lynn Griesemer, executive director of the UMass Donahue Institute, “we are delighted and honored to receive this award. We have been the predominant provider of training and technical assistance to Head Start in this region for the past 12 years and have gained an outstanding reputation.” The contract was awarded by the Office of Head Start in the U.S. Department of Health and Human Services. Nationally, Head Start/Early Head Start is divided into 12 regions. The UMass Donahue Institute will be the sole provider of training and technical assistance to Region 1, which includes Massachusetts, Connecticut, Rhode Island, Vermont, New Hampshire, and Maine. “We are very excited to continue supporting Head Start programs throughout New England and helping them to improve the wonderful work they already do,” said Bess Emanuel, Head Start regional training and technical assistance coordinator with the UMass Donahue Institute.

Company Notebook Departments

United Personnel Earns Champions of Hope Award
SPRINGFIELD — United Personnel received the Champions of Hope Award at the 93rd United Way Annual Celebration & Meeting at Chez Josef in Agawam. The Champions of Hope Award is given to a local organization that demonstrates commitment and drive to support various community-based initiatives. The recipient of this award is recognized for its commitment to community relationships and initiative. “We are so honored to receive the Champions of Hope Award, and appreciate being part of various community initiatives, including the work of the United Way, to make Western Massachusetts a great place to live and work for all in our region,” said United Personnel President Tricia Canavan. Founded in 1984, United Personnel connects more than 700 people with jobs throughout Western Mass. and beyond. From temporary and contract work to direct-hire placement, United provides clients with staffing solutions in a variety of industries and fields, including professional, administrative, medical, and light-industrial placement and vendor-on-premise project management. A local, woman-owned business, United Personnel has received various awards throughout its history, including Champions of Hope from United Way, Businesswoman of Distinction Award from Pioneer Valley Girl Scouts, Inner City 100 list by Inc. magazine, list of 500 Fastest-Growing Privately Held Companies in America by Inc. magazine, Super 60/Fabulous 50 Away by the Greater Springfield Chamber of Commerce, and Top 100 Woman-Led Businesses in Massachusetts from Babson College and Commonwealth Institute.

Greenfield Savings, Baystate Franklin Auxiliary Boost BFMC Campaign
GREENFIELD — The “Keeping Care Local” campaign for Baystate Franklin Medical Center, now underway to raise community support for the hospital’s new surgery building, received a recent boost with two large pledges of support. Greenfield Savings Bank made a commitment of $250,000, and the Baystate Franklin Auxiliary pledged $200,000 to the campaign. These gifts bring the total raised to date to $3.5 million, with the campaign well on track toward reaching its $5 million goal. In thanking these two major donors, campaign co-chair Robbie Cohn noted that their gifts and others are a clear reflection of the community’s confidence in its local hospital. “We have a wonderful opportunity to make our community even better as we work together to raise the funds that will raise the building and provide state-of-the-art surgical suites. This facility will help us keep our fine surgeons who are already on staff, while attracting additional new doctors to Franklin County so that we can offer the best possible patient care.” John Howland, president of Greenfield Savings Bank, added that “Baystate Franklin Medical Center serves as a cornerstone of our community. Having a strong, local hospital improves the quality of services where we live and enhances the long-term health of the Franklin County community. The responsibility of supporting this fine institution rests on all of us, individuals and businesses alike. We see this contribution as an investment in the continuing well-being of our neighbors, and in the bright future we envision for Greenfield and Franklin County.” Speaking for the Baystate Franklin Auxiliary, President Diane Grybko explained that the auxiliary’s purpose is to support the hospital with funds raised through its gift shop, sales, and other events. “Our families and friends have all been touched by Baystate Franklin, and everyone in our community will benefit from this new surgery facility,” she said. “Some of our volunteers, who serve as greeters for patients and families here for day surgery, were actually involved in its planning. So this is a very personal investment for us, and one we are proud to make.” The “Keeping Care Local” campaign has more than 30 volunteers working toward reaching the $5 million goal. They are meeting with friends and neighbors throughout the area to share information and raise people’s awareness about services now available at Baystate Franklin Medical Center, plans for the hospital’s future, and how to get involved. The overall cost of building and equipping the new surgical wing at Baystate Franklin Medical Center is $26 million, with Baystate Health committing $21 million through capital and bonds. To learn about the project and campaign, call Kelli Rafferty Barry, Philanthropy officer, at (413) 773-2763.

Company Notebook Departments

Tighe & Bond Acquires New Hampshire-based Waterfront Engineers
WESTFIELD — Waterfront Engineers LLC, a New Hampshire-based firm known for providing specialized engineering services for shoreline challenges and waterfront facilities, joined forces this week with Tighe & Bond, a New England leader in engineering and environmental services. Tighe & Bond acquired Waterfront Engineers to offer its clients additional expertise and targeted solutions for complex and challenging coastal projects. Tighe & Bond’s Portsmouth, N.H. office will serve as the hub for these expanded services. “It is a pleasure to welcome Waterfront Engineers to our team. Over the years, we have collaborated regularly with the firm’s chief engineer, Duncan Mellor, and know that his 30-plus years of proven coastal engineering success will benefit our waterfront clients,” said Tighe & Bond President and CEO David Pinsky. Based in Stratham, N.H. for 10 years, Waterfront Engineers has provided a range of specialized engineering for the assessment (above and underwater), design, and construction of structures built along shorelines, waterways, ports, and harbors. These include piers, wharves, bulkheads, quay walls, revetments, breakwaters, bridges, parks, marinas, dredging, tidal turbines, and many other specialized coastal studies, grant applications, and structures. Tighe & Bond has long provided structural, geotechnical, and civil-engineering services for buildings, dams, and seawalls throughout New England. However, the addition of Waterfront Engineers’ coastal engineering capabilities deepens this expertise, and supports the firm’s ongoing growth and presence in New Hampshire. 

WNEU Expands Opportunities for International Students
SPRINGFIELD — Western New England University (WNEU) is expanding opportunities for international students to enroll in undergraduate and graduate degree programs through a new language-instruction partnership with Denver-based Bridge Education Group. The arrangement will facilitate establishment of a BridgePathways Intensive English Center on the university campus this fall. The first cohort of students will be enrolled in January 2016. WNEU is dedicated to providing international students with the tools they will need to succeed while studying in the U.S., said Vice President for Strategic Initiatives Richard Keating. Western New England University is one of three universities to open BridgePathways Centers this year, and the only program in New England, joining three previously established programs in other parts of the U.S. Full-immersion experiences, academically, culturally, and socially, are an essential component of the program. BridgePathways students at Western New England will be housed on campus and provided with structured activities designed to get them actively participating in daily campus life and the surrounding community. An intensive academic English curriculum will focus on critical writing, with coursework designed to prepare students for university-level assignments. Students also practice essential speaking and listening skills needed for successful participation in discussions and lectures. The rigorous curriculum was designed using a three-pronged approach, addressing linguistic, academic, and intercultural skills. BridgePathways at Western New England University will have six start dates throughout the year, offering eight-week terms, and will accept students at an intermediate English proficiency level. Students in the language program will receive conditional admission to the university, allowing them to enroll in one more than 60 academic programs upon successful completion of the BridgePathways curriculum. Founded in 1986, Bridge Education Group is a world leader in language education for international students. Headquartered in Denver, it offers a wide spectrum of services, including language training and immersion programs, teacher training and development courses, language testing, translation and interpretation services, and cross-cultural exchange programs. During the spring 2015 semester, WNEU hosted about 130 international undergraduate and graduate students in its academic programs from 27 different countries, including Bolivia, Brazil, Canada, China, Egypt, Ethiopia, France, Hong Kong, Iceland, India, Iran, Ivory Coast, Japan, Kazakhstan, Malaysia, Panama, Russia, Saudi Arabia, South Korea, Taiwan, Togo, Turkey, United Kingdom, Venezuela, Vietnam, Yemen, and Zambia. The students matriculated in the colleges of Engineering, Business, Arts and Sciences, and Pharmacy, as well as the School of Law.

Springfield College Sports Communication Department Lauded
SPRINGFIELD — The Springfield College Sports Communication Department was recently recognized by the American Volleyball Coaches Assoc. (AVCA) for its successful efforts in the advancement and promotion of the sport of volleyball. The college earned NCAA Division III Sports Information Director Women’s Volleyball Regional Honors for the New England area and also NCAA Division III Sports Information Director Men’s Volleyball Conference Honors during the announcement of the annual AVCA Grant Burger Media Award. Led by Director of Sports Communication Brian Magoffin and Assistant Director of Sports Communication Jonathan Santer, Springfield College was the only institution in the country across NCAA Division I, II, and III, as well as the NAIA, to be recognized by the AVCA in both men’s and women’s volleyball. Their efforts included traditional releases and statistical coverage, in addition to enhanced web and video efforts to promote the success of the men’s and women’s programs, including highlight packages, postgame interviews, and features throughout the season. “Brian and Jonathan have a knack for capturing the essence of what it means to be a student-athlete,” said Springfield College Director of Athletics Cathie Schweitzer, who will be retiring at the end of June after 15 years in her current role. “Our sports-information team creatively thinks of ways to keep Springfield College athletics at the forefront, and the coverage they provide promoting players, coaches, and the volleyball programs is unparalleled.” The AVCA Grant Burger Media Award recognizes members of the media who have been involved in the advancement of the sport of volleyball, whether through consistent coverage in all mediums (sports information, print, broadcasting, web content, college student reporting, and social media), production of volleyball-specific publications, or extensive radio and/or television exposure.

Country Bank Awards Scholarships to Graduating Seniors
WARE — Country Bank recently awarded $80,000 in scholarship money to 32 students in its market area. Two students from each of the 16 high schools will each receive $2,500 to help them get started with their higher-education dreams. These students have been selected by scholarship committees established at the individual schools. “We are so pleased to be able to provide these students a helping hand as they plan their future,” stated Paul Scully, president and CEO of Country Bank. “The students have each shown their dedication and hard work in the classroom and in the community, and their teachers have chosen them for this special honor. We wish them all the best of luck.” The seniors awarded the 2015 Country Bank Scholarship include: Ryan Paul Lagasse and Jena Marie Desroches, Bay Path Regional High School; Sienna Nielsen and Kathleen Sera Royal, Belchertown High School; Constance Morgan-Poirer and Tyler Golden, David Prouty High School; Cullen Mars and Alexandria DiCentes, Leicester High School; Zacharry Frangules and Emily Sevigne, Ludlow High School; Viviana Angel and Maxine Girard, Minnechaug Regional High School; Haley Arbour and Justin Maloney, Monson Innovation High School; Danielle Mierzejewski and Alex Ouellet-Poulin, North Brookfield High School; Jacob Sifuentes and Elisah Huynh, Palmer High School; Shannon Kennedy and Michael Desjardins, Pathfinder Regional High School; Sophia Kornitsky and Sonja Josephson, Quabbin Regional High School; Monica Greenlaw and Benjamin Webber, Quaboag Regional High School; Benjamin White and Emily Ijams, Shepherd Hill Regional High School; Kendal Danna and Morgan Button, Tantasqua Regional High School; Artur Bielecki and Michaela Scott, Wachusett Regional High School; Emily Houle and Mihaela Sousa, Ware High School.

Polish National Credit Union Supports Families with Food Drive
CHICOPEE — In honor of Military Appreciation Month in May, Polish National Credit Union held a month-long food drive at all branch locations, collecting non-perishable food items, toiletries, and school supplies for military families in need. The credit union also held three dress-down days during May that required employees to donate two food items each time they wanted to dress down, as well as encouraging members to donate and promoting the drive to the public through social media. The credit union supplemented their efforts by donating a pallet of bottled water. “At Polish National Credit Union, our mission is to grow lasting relationships that improve people’s lives,” said Jennifer Boyle, the institution’s vice president of marketing. “We are so pleased to be able to partner with the Pioneer Valley USO to assist military families in need. We appreciate the opportunity to be of service to our community.” The Pioneer Valley USO encourages business and community support for active troops. For more information, call (413) 557-3290.

Berkshire Bank Announces Scholarship Recipients
PITTSFIELD — Berkshire Bank announced that it has selected 30 high-school seniors to receive a total of $45,000 in scholarships through its Berkshire Bank Foundation Scholarship Awards Program. Each of the recipients will receive $1,500. A team of 200 Berkshire Bank employee volunteers reviewed nearly 300 applications to select the winners. The winners all live in the regions served by Berkshire Bank, including communities in Massachusetts, New York, Connecticut, and Vermont. Berkshire Bank representatives surprised the students with their scholarship awards at their respective high schools. The six recipients from the Pioneer Valley are Wilda Joseph and Samantha Cross, Cathedral High School; Alyssa Hogan, Chicopee High School; Jessie Walton, Gateway Regional High School; Nathan Drewniak, Holyoke Catholic High School, and Kadeja Miller, Roger L. Putnam Vocational Technical Academy. The scholarship awards recognize students who have exemplified community service through their volunteer efforts, have been successful academically, and have a financial need.

Company Notebook Departments

Baystate Announces Workforce Reduction
SPRINGFIELD — Baystate Health recently announced a reduction in its workforce in response to current fiscal challenges and changes in the provision of health care. On June 4, 24 Baystate employees received notifications that their employment in their current positions will end in 30 days, and 17 employees are seeing their hours reduced. An additional 45 open positions at Baystate Health are being eliminated, effective immediately. Driving the decision to eliminate these positions is a current budget shortfall, across Baystate Health, of about $22 million. The shortfall represents the difference between Baystate Health’s budget for the year — the financial performance required to enable the organization to re-invest in its services, facilities and technology in the coming year — and current projections for its yearly financial results. All the affected positions are Springfield-based, mainly at Baystate Medical Center. No bedside nurses or physicians are losing their employment. The jobs include management positions. “We take any decision to end any person’s employment very seriously, and we regret the necessity of it,” said Nancy Shendell-Falik, chief operating officer of Baystate Medical Center. “We will do everything possible to help those affected find new opportunities, either within or outside Baystate Health.” Affected employees will receive severance pay and extension of benefits in accordance with their tenure of service, and job placement assistance. Baystate’s actions are part of a multi-faceted effort to reduce costs and return the system to its budgeted operating margin, including work underway in supply chain, process improvement, energy efficiency and other areas.  Every dollar of positive margin at the end of a fiscal year is re-invested into Baystate’s facilities, technology, programs and services. Improvements such as the renovation of operating rooms at Baystate Franklin Medical Center and construction of the MassMutual Wing and Davis Family Heart & Vascular Center at Baystate Medical Center, as well new clinical technologies and equipment and the development of new clinical programs, are funded primarily by that margin. “Like many healthcare providers, we are facing a need to adjust our human, material and financial resources to adapt to the rapidly changing healthcare environment,” said Shendell-Falik. “Difficult decisions such as these make it possible for us to continue to invest in the services we’re able to provide our patients, whether it’s a new program, a new or renovated facility, surgical supplies or a CT scanner.” Baystate Medical Center is one of the largest providers of Medicaid services in Massachusetts, and provided more than $112 million in unreimbursed care in 2014. “We are committed to providing these services in line with our charitable mission; unfortunately the reimbursements we receive for providing Medicaid services are well short of our costs, typically between 70 and 80 cents on the dollar,” said Shendell-Falik. Baystate Medical Center remains the lowest-cost teaching hospital in Massachusetts. 
 
MBA, Five Banks Launch ‘Common Cents’ Program
BOSTON — The Mass. Bankers Assoc. (MBA) and five banks, including Holyoke-based PeoplesBank, have launched Common Cents, a financial-education competition with participating high-school students from around the state. The program is featured online at www.masscommoncents.com. Recorded last autumn, Common Cents is a quiz-show competition hosted by the MBA and the five bank partners located around the Bay State: Bank of America, BayCoast Bank, Cape Cod Five Cents Savings Bank, PeoplesBank, and the Savings Bank. The 80 high-schoolers compete for prizes and learn about important financial-education concepts and practices along the way. The schools include Barnstable High School, Barnstable; Madison Park High School, Boston; Chicopee Comprehensive High School, Chicopee; Chicopee High School, Chicopee; Lynnfield High School, Lynnfield; Natick High School, Natick; Gateway to College Program, Fall River; Dennis-Yarmouth Regional High School, South Yarmouth; and Wakefield High School, Wakefield. Common Cents is being introduced to every Massachusetts high school with a guide and special classroom instructions that can also be found on the website. In addition, a video of the program has been sent to public-access television stations across the Commonwealth, encouraging both students and the general public to engage and embrace the important financial information highlighted in the competition. The 2015 Common Cents program, the third of its kind, was produced in support of the Financial Literacy Pilot Program established by the Massachusetts Legislature in 2012. This three-year pilot in 10 high schools in gateway cities throughout the Commonwealth is designed to test the potential viability of installing required financial-education programs in all Massachusetts high schools. Hosted by New England Cable News anchor Latoyia Edwards, radio celebrity Ashlee Feldman of JAM’N 94.5, and financial expert Jeffrey Fuhrer, executive vice president of the Federal Reserve Bank of Boston, the program also features a special guest appearance by former New England Patriot Jermaine Wiggins. For more information and to view the program, visit www.masscommoncents.com.

Dowd Holds Open House at Renovated Location
INDIAN ORCHARD — The Dowd Insurance Agencies staged an open house to celebrate its newly renovated space on Main Street in Indian Orchard on May 20. The open house featured a ribbon cutting with the Affiliated Chambers of Commerce of Greater Springfield (ACCGS) and provided customers and neighbors the opportunity to tour the new office space. Moskal-Dowd and Orchard-Dowd recently moved to 485 Main St., Indian Orchard, to provide more services under one roof. Moskal-Dowd was originally acquired by the Dowd Insurance Agencies in 2009; Orchard-Dowd was acquired in early 2014. The new location offers easier access to agents in one convenient location. “In an era when online and 800-number agencies proliferate, we remain what we have been since 1898: a community-based company committed to insurance professionalism with local service,” said John Dowd Jr., president and CEO of the Dowd Insurance Agencies. “Our new facility will allow us to provide more personalized attention to our valued customers.” The benefits of the new office include ample parking, a large conference room for meetings, and, most important, a larger staff to provide customers a broader range of service. Services available at the new Indian Orchard location include personal insurance, including auto, homeowner, boat, RV, and umbrella insurance; commercial insurance for businesses of all sizes; and life insurance and employee benefits.

Baystate Announces Leadership Changes After Bradley Steps Down
GREENFIELD — Dennis Chalke, senior vice president of Community Hospitals for Baystate Health, announced that Steven Bradley, president of Baystate Franklin Medical Center (BFMC) and Baystate Health’s Northern Region, is stepping down from his position to deal with unexpected and urgent family-related issues. Dr. Thomas Higgins, chief medical officer of BFMC and the Northern Region, will take on the additional role of interim president of the hospital and the region, effective immediately. “Steven played a major role in moving forward BFMC’s project to modernize and renovate its operating rooms, and over the years strengthened Baystate Health’s relationships with many community-based organizations. We thank him for those contributions, and we wish him well in his future endeavors,” said Chalke. In his prior role at Baystate Health, as vice president of Government and Community Relations and Public Affairs, Bradley was a crucial contributor to Baystate’s work to bring healthcare out of the hospital and into the community, advocating for social justice and public health and partnering with community-based organizations across Western Mass. Higgins is a graduate of Boston University with a bachelor’s degree in medical science; he continued at BU to earn his medical degree. He completed his internship and residency in internal medicine at the Cleveland Clinic. He completed a residency in anesthesiology, was chief resident, and completed a fellowship in critical care at Massachusetts General Hospital. He also earned an MBA at the Isenberg School of Management at UMass Amherst. Higgins joined Baystate Health in 1996 as chief of Baystate Medical Center’s Critical Care Division. Since 2012, he has served as vice chair for Clinical Affairs in the Department of Medicine and as interim chief in the Division of General Medicine/Community Health. He is a professor of Medicine, Surgery, and Anesthesiology at Tufts University School of Medicine. “Serving as the chief medical officer for BFMC and the Northern Region — and seeing for myself the ways a community hospital can influence a community’s health — has inspired me,” Higgins said. “I’m eager to accept this new challenge and continue the work of advancing our mission in Franklin County.”

UMass System Issues Faculty Awards Totaling $1.17 Million
BOSTON — Describing faculty research and scholarship as work that “distinguishes us as a university and is essential to our quest for a better and richer future,” UMass President Robert Caret announced the awarding of $1.17 million in grants to faculty members. The awards will fund work ranging from a project that will see faculty members engage with industry partners in the development of a big-data research center in Amherst, to a project aimed at bringing local history to life for Lawrence school children. Caret made the announcement as the board of trustees’ committee on academic and student affairs held its quarterly meeting in Boston. The grants are being made available via two programs established to spur research, scholarship, and outreach throughout the UMass system. The President’s Science and Technology Initiative Fund this year is awarding $914,000 to support nine promising research projects. Including this year’s awards, this fund, created in 2004, has provided $11 million in funding for nearly 90 projects that have helped to accelerate research on all five UMass campuses. The UMass presidential funding has helped to attract more than $245 million in federal and private funding. The President’s Creative Economy Initiatives Fund this year provides nearly $260,000 for nine projects aimed at enhancing the quality of life in communities across the Commonwealth. Including this year’s awards, the fund has, since 2007, distributed more than $2 million for 82 projects and has contributed to historical preservation, artisan cooperatives, music, theater, and many other projects. Trustee Alyce Lee, chair of the Committee on Academic and Student Affairs, said both programs support the trustees’ strategic priority of strengthening the university’s research enterprise and “contribute to the economic and social well-being of the Commonwealth.”

Company Notebook Departments

Berkshire Hills to Acquire Firestone Financial
PITTSFIELD — Berkshire Hills Bancorp Inc. announced the signing of a definitive agreement for the acquisition of privately held Firestone Financial Corp. as an operating subsidiary of Berkshire Bank. Based in Needham, Firestone is a longstanding commercial specialty finance company providing secured installment loan equipment financing for small and medium-sized businesses. “Firestone is a terrific fit for Berkshire Bank,” stated Berkshire CEO Michael Daly. “The strength of the management team and their conservative approach to credit has made them a solid performing finance company. Our strategic decision to complement our strong asset based lending platform with this commercial lending business enables us to further diversify our assets while expanding our client offerings. We look forward to adding Firestone’s expertise to our organization, and taking advantage of the synergies available through this acquisition.” George Bacigalupo, Berkshire’s executive vice president of Commercial Banking, added, “We are pleased to expand our commercial platform with this attractive acquisition. The addition of Firestone enhances both the geographic and categorical diversification of our loan portfolio while providing a valuable additional growth channel for us.  The business will continue to be run by Firestone’s talented management team and their experience and conservative relationship-based approach makes this a great fit for our organization.” On March 31, 2015, Firestone had approximately $190 million in loans outstanding spread across multiple industries and market areas. Borrowers are widely dispersed with no state comprising more than 11% of the outstanding balance and the largest borrower representing just 1.2% of outstandings.  The weighted average yield on the portfolio at quarter end was 9.8% and its weighted average remaining maturity was 36 months.  The portfolio’s net charge-off rate has not exceeded 0.23% in any of the last three years. Firestone has been in business for 50 years and is led by industry veterans David S. Cohen and Scott A. Cooper, both of whom joined the company in the mid-1980’s. Firestone’s senior management team has extensive experience in the markets they serve and will continue to run the business following the closing.  The acquisition is priced at 130% of Firestone’s adjusted tangible book value. The deal value is estimated to be approximately $53 million, with 75% of the consideration to be paid in BHLB common stock and 25% to be paid in cash.  The acquisition is expected to be accretive to Berkshire’s 2016 earnings per share and to generate a return on equity in excess of 15%. The transaction is expected to be $0.08 dilutive to Berkshire’s tangible book value per share, with a related payback period of approximately 2.5 years. The transaction is subject to the receipt of regulatory approvals and other customary closing conditions and is expected to be completed during the third quarter of 2015. 
 
Log Cabin’s Upper Vista Hosts First Wedding
HOLYOKE — The Log Cabin has long been one of the region’s most popular outdoor wedding venues, due in large part to the panoramic mountain views from its Mt. Tom location. Over the past year, the facility has expanded its outdoor facilities on the uppermost clearing above the outdoor patio to create Upper Vista. On May 23, West Springfield couple Adam Hawley and Courtney Juday became the first bride and groom to be married at the new site. “We are offering couples something very unique,” said Peter Rosskothen, co-owner of the Log Cabin Upper. “Vista is on the highest point of the property; the view is breathtaking.” Upper Vista features a deluxe tent and building fully equipped with restrooms, a bridal suite, and a kitchen. “For some couples, there is a trend toward less traditional venues for weddings,” Rosskothen said. “With Upper Vista, our customers get the experience of the funky outdoor wedding without the logistical headaches of planning it all themselves. They know they can count on our expert wedding staff and excellent chefs to get all the details right.”

American Benefits Group Cited for Customer Service
NORTHAMPTON — American Benefits Group (ABG) of Northampton has been recognized as the 2015 Customer Service Champion by Alegeus Technologies, the industry’s largest healthcare provider of account-based, pre-tax benefits. ABG uses the Alegeus Consumer Benefits Account Management Platform as part of its core service administration system. The award was presented to ABG management on May 8 at the National Alegeus Client Conference in San Diego. “Through its longstanding partnership with Alegeus, American Benefits Group has continuously demonstrated superb business growth and outstanding customer metrics,” said Bob Natt, executive chairman of Alegeus. “American Benefits Group continues to raise the bar in advancing healthcare consumerism and delivering a truly innovative and excellent healthcare experience for all stakeholders.” Added ABG founder and CEO Robert Cummings, “with our relentless focus on customer experience and aggressive adoption of innovative technologies, ABG has grown into one of the industry’s top employee-benefits-administration companies. As a result, we have experienced record growth for the past six years and today are serving more than 1,000 employer clients who collectively have more than 150,000 employees.” American Benefits Group was founded in 1989 by Robert Cummings and provides employers with turn-key, third-party administration of a wide range of pre-tax employee benefits, including health reimbursement accounts, health savings accounts, flexible spending accounts, COBRA administration and compliance, and pre-tax commuter accounts. Customers include more than 1,000 companies — including international, iconic brands such as Ferrari Maserati, Wall Street giant Cantor Fitzgerald, and Mitsubishi — as well as many area employers, such as Mount Holyoke College and Florence Savings Bank. The company has 27 Northampton-based employees. It recently opened a satellite office in Columbia, Md., and is rapidly expanding in the mid-Atlantic marketplace.

Adam Quenneville Earns Top Honor
SOUTH HADLEY — Adam Quenneville Roofing, Siding & Windows announced that GAF, North America’s largest roofing-materials manufacturer, recently recognized the company with a prestigious 2015 Presidents Club Award for high-quality workmanship, safety, training, and reliability. Quenneville was one of five North American contractors to receive this award. GAF, North America’s largest roofing manufacturer, developed the Presidents Club Award for Master Elite contractors who excel in workmanship, service, and responsiveness. Adam Quenneville Roofing has been recognized for its long-standing support of GAF products, success in offering homeowners peace of mind in GAF warranties, and attention to detail in all GAF roofing systems. “Some people might think, after owning a business for 20 years, that the passion would dwindle,” Quenneville said. “I feel just the opposite. I am more excited than ever to help area homeowners with their roofing concerns. Having this many years of experience, I can offer unique solutions and recommendations.” He added, “I would like to take a moment and thank my team. I couldn’t have achieved this award or any of the success over the last two decades without them.” For more information about Adam Quennville Roofing, Siding & Windows, visit 1800newroof.net.

<strong>East Longmeadow Skilled Nursing Center Earns Perfect Survey Score
EAST LONGMEADOW
— East Longmeadow Skilled Nursing Center passed a recent state Department of Public Health (DPH) survey with no deficiencies, indicating perfect compliance with stringent state standards for skilled nursing care. A deficiency-free result in the state’s rigorous annual examination is one of the top indications of excellence for nursing facilities. Each facility is thoroughly surveyed and rated on core criteria including quality care, safety, administration, food service, nursing care, and patient rights. The unannounced inspections by representatives from the DPH are conducted annually, nine to 15 months following the prior survey. This evaluation, conducted by a team including at least one registered nurse and social worker, includes a review of residents’ and patients’ clinical records, a thorough tour of the facility, and interviews with residents, patients, family members, and staff members. This honor is the most recent in a series of outstanding accomplishments by East Longmeadow Skilled Nursing Center, including a Bronze Commitment to Quality Award presented by the American Health Care Assoc. and National Center for Assisted Living, based on the criteria of the Baldrige Performance Excellence Program. Other recent accolades include East Longmeadow’s scores in the top 5% in the nation for customer and workforce satisfaction, as measured by My InnerView and National Research Corp.

Smith Steps Down as CEO of YMCA of Greater Springfield

SPRINGFIELD — Kirk Smith has resigned from his position as CEO of the YMCA of Greater Springfield, and will continue his 17-year career with the YMCA at the executive level in Florida. Jeffrey Poindexter, the recently appointed board chair of the YMCA of Greater Springfield, announced that the board will establish a search committee to identify a permanent replacement to lead the organization. The search committee will likely consult YMCA of the USA, the national parent organization, to provide any necessary executive resources in the short term. Smith will continue to be available to the board to assist with the transition through July 3. “Kirk Smith brought unique talents in his leadership of the Y, and under his direction, the YMCA launched or expanded programming, including the building of the new Agawam YMCA Wellness and Family Program Center on Springfield Street,” Poindexter said. “He also was instrumental in maintaining the services of Dunbar Community Center, a vital asset to the Mason Square community. He expanded programming at the Scantic Valley YMCA in Wilbraham and represented the YMCA in a number of community organizations and causes.” He added, “Kirk also established the YMCA’s Diversity & Inclusion Committee and helped to secure an additional $4 million from the Department of Education for pre-school expansion and added educational programming sites, one of the YMCA’s key service areas. These initiatives, and Kirk’s leadership, were vital to the YMCA and the varied constituencies we serve. I know I speak for the entire YMCA board in expressing my appreciation for Kirk Smith’s stewardship of the Springfield YMCA, one of the oldest in the United States, and wish Kirk and his family great future success.” Since 1852, the YMCA of Greater Springfield has been a way of life for thousands of youth, teens, families, and seniors throughout the 14 cities and towns it serves.

Company Notebook Departments

Westfield Financial Reports Q1 Results
WESTFIELD — Westfield Financial Inc., the holding company for Westfield Bank, reported net income of $1.3 million, or $0.08 per diluted share, for the quarter ended March 31, 2015, compared to $1.6 million, or $0.09 per diluted share, for the quarter ended March 31, 2014. Selected financial highlights for first quarter 2015 include:
• Total loans increased $82.2 million, or 12.7%, to $730.4 million at March 31, 2015 compared to $648.2 million at March 31, 2014. This was primarily due to increases in residential loans of $38.9 million, commercial and industrial loans of $29.8 million, and commercial real-estate loans of $13.0 million. On a sequential-quarter basis, total loans increased $5.7 million, or 0.8%, from $724.7 million at Dec. 31, 2014. This was due to an increase in commercial real-estate loans of $8.7 million, offset by a decrease in commercial and industrial loans of $2.8 million, primarily due to normal loan payoffs and paydowns. 

• Securities declined $26.3 million, or 4.9%, to $515.2 million at March 31, 2015, compared to $541.5 million at March 31, 2014. On a sequential-quarter basis, securities increased by $6.4 million, or 1.3%, at March 31, 2015, compared to $508.8 million at Dec. 31, 2014. 

• Net interest and dividend income decreased $65,000 to $7.6 million for the quarter ended March 31, 2015 compared to $7.7 million for the comparable 2014 period. On a sequential-quarter basis, net interest and dividend income decreased $288,000 for the quarter ended March 31, 2015, compared to the quarter ended Dec. 31, 2014. The fourth quarter 2014 included $88,000 in deferred fee income recognized upon the payoff of a relationship. 

• The bank prepaid a repurchase agreement in the amount of $10.0 million with a rate of 2.65% and incurred a pre-payment expense of $593,000 for the first quarter 2015 in order to eliminate a higher-cost liability. 

• Non-interest expense was $6.7 million for the quarter ended March 31, 2015 and $6.5 million for the quarter ended March 31, 2014. On a sequential-quarter basis, non-interest expense increased by $215,000 for the quarter ended March 31, 2015, compared to $6.5 million for the quarter ended Dec. 31, 2014. The increase on a sequential-quarter basis was due in part to an increase in salaries and benefits of $178,000. Of this amount, $51,000 is attributable to salary-related taxes, which are typically higher in the first quarter of each year.
“During the first quarter, harsh winter weather slowed economic activity, and therefore loan demand, particularly commercial construction projects,” said Westfield Bank President and CEO James Hagan. “We continue to cultivate new and existing customer relationships in Western Massachusetts and Northern Connecticut, and our outlook for growth remains positive for 2015. We have an experienced, disciplined, regional leadership team prepared to take advantage of continued opportunities for organic growth and expansion into demographically attractive markets.” Hagan continued, “the customer response to our strategic initiatives has been very positive. Our Enfield branch, which opened in November 2014, and our Granby branch, which opened in June 2013, have combined deposits of over $23.0 million. We currently have both a commercial lender and a residential lender based in the Connecticut market, and we anticipate adding another commercial lender in 2015. In addition, we relocated a commercial-loan team to downtown Springfield in 2014, which provides proximity to the I-91 corridor and better access to the borrowers and centers of influence in the Greater Springfield area and Northern Connecticut. We have taken action to strategically expand our market reach, and while this initially has increased non-interest expense, we feel this will create opportunities to grow our franchise and generate higher revenue.”

Marcotte Ford Breaks Ground on Truck Center
HOLYOKE — Marcotte Ford will celebrate the groundbreaking of its new commercial truck-repair facility on Monday, May 11 at 11 a.m. Marcotte Ford acquired the property at 933 Main St. in the fall of 2014 and will construct a 16-bay, state-of-the-art truck-repair facility to accommodate the service and repair of all light, medium, and heavy-duty trucks. This project will add six to 10 new jobs in Holyoke. “We believe in the Ford tradition of quality and service and want to deliver the best in product and service to our customers,” said Michael Marcotte, president of Marcotte Ford Sales. “We feel that this is an ideal time for a new commercial repair facility in light of the strong business momentum in the industry.” Marcotte Ford a third-generation Ford franchise that gives back to the local community through involvement with the Holyoke Boys & Girls Club, Kate’s Kitchen, and Margaret’s Pantry, as well as the Greater Holyoke Chamber of Commerce. The new commercial building is located adjacent to Marcotte Ford at 933 Main St. and is scheduled to open this fall.

Holyoke Merry-Go-Round Launches New Website
HOLYOKE — The Holyoke Merry-Go-Round, the region’s prized carousel with a storied history that dates back to the early 1900s, announced the launch of a new website, holyokemerrygoround.org. Site upgrades include a new layout with enhancements for secure payments, easy-to-use forms and downloadable contracts, plus updated historical and photo pages to relive the magic, and more. “Today, more and more people turn to their mobile devices to search the Internet. We wanted a website that would provide them the best, most secure web experience on any device,” said Angela Wright, executive director. “This new site includes easy access to our party and private rental, reservation, donation, and events pages; online store; and forms, all on an easy-to-navigate platform.” The Holyoke Merry-Go-Round is located in Holyoke’s Heritage State Park, which is managed by the state Department of Conservation and Recreation. The carousel includes 48 horses hand-carved by the Philadelphia Toboggan Co., 56 original scenic panels, 864 brightly colored lights, and 98 beveled mirrors. Through the merry-go-round’s new website, users are able to book birthday or private parties and can share their own memories of the carousel’s history from Mountain Park to today. Additionally, secure payment options are available for the merry-go-round’s online store and donation pages. “As a nonprofit organization, we rely heavily on the generosity of the public, many of whom prefer to donate quickly and easily through our website,” Wright said. “With secure payments using PayPal, our supporters can make their tax-deductible donation online with peace of mind.” 

Adam Quenneville Roofing, Siding & Windows Earns Top Honor
SOUTH HADLEY — Adam Quenneville Roofing, Siding & Windows announced that GAF, North America’s largest roofing-materials manufacturer, recently recognized the company with a prestigious 2015 Presidents Club Award for high-quality workmanship, safety, training, and reliability. Quenneville was one of five North American contractors to receive this award. GAF, North America’s largest roofing manufacturer, developed the Presidents Club Award for Master Elite contractors who excel in workmanship, service, and responsiveness. Adam Quenneville Roofing has been recognized for its long-standing support of GAF products, success in offering homeowners peace of mind in GAF warranties, and attention to detail in all GAF roofing systems. “Some people might think, after owning a business for 20 years, that the passion would dwindle,” Quenneville said. “I feel just the opposite. I am more excited than ever to help area homeowners with their roofing concerns. Having this many years of experience, I can offer unique solutions and recommendations.” He added, “I would like to take a moment and thank my team. I couldn’t have achieved this award or any of the success over the last two decades without them.” For more information about Adam Quennville Roofing, Siding & Windows, visit 1800newroof.net.

AIC Breaks Ground for New Dining Commons
SPRINGFIELD — After a winter for the record books, American International College (AIC) recently celebrated spring and the future of dining in style with a groundbreaking ceremony in anticipation of the college’s $8 million renovation to its dining commons. The new, state-of-the-art facility will expand upon the existing dining-commons space and include a wider variety of seating along with a more abundant variety of food options and services, including customized food preparation, an open-concept kitchen complete with a Mongolian grill, a wood-fired pizza oven, and more, all presented in a contemporary, open setting. Guests and speakers at the event included AIC graduate U.S. Rep. Richard Neal, Springfield Mayor Domenic Sarno (who also attended AIC), college board of trustee members, and AIC President Vincent Maniaci, who said, “the dining commons is the heart of social interaction between and among students, faculty, and staff. This new dining commons will greatly benefit our current students by providing a spectacular dining experience and meeting center for social engagement.” Compass Foodservice CEO Steve Sweeney donated $1,500 to the local food pantry on behalf of its subsidiary, Chartwells, the leading higher-education food-service company in the world and provider for AIC. Speaking on behalf of the 1,700 undergraduate students at AIC, Student Government Assoc. representative and sophomore Rebecca Gray said, “it’s long overdue, and we’re very much ready for the new programming space and the new dining facilities, and it’s going to be a lot more modern and a lot more comfortable. I am so excited. Being only in my second year, it is really nice to see the school making so much change.” While there was a cosmetic remodel of the dining room in 2007, the last complete renovation of the college’s dining commons was in 1966, nearly 50 years ago. Construction currently involves seven local Massachusetts companies working on the project. The project is expected to be completed in time for the beginning of the fall semester.

Company Notebook Departments

Springfield Falcons, Arizona Coyotes Announce Affiliation
SPRINGFIELD — The Arizona Coyotes of the National Hockey League and the Springfield Falcons will enter into a multi-year affiliation agreement beginning in the 2015-16 season, Coyotes General Manager Don Maloney and Falcons President Sarah Pompea jointly announced last week. Under this affiliation agreement, the Coyotes will move their American Hockey League prospects, along with coaching and training staff, from Portland, Maine to Springfield. The Falcons and Columbus Blue Jackets have mutually agreed to terminate the final year of their affiliation agreement upon completion of the 2014-15 season. “We are very pleased to partner with the Springfield Falcons,” said Maloney. “Springfield is one of the best hockey markets in the AHL and a great environment to develop our top prospects; we’re looking forward to a great relationship with the Falcons.” Said Pompea, “we are looking forward to starting this partnership with the Arizona Coyotes.”

Columbia Gas Files Rate-hike Request
WESTBOROUGH — Columbia Gas of Massachusetts, a subsidiary of NiSource Inc., filed a petition with the Mass. Department of Public Utilities (DPU) to increase annual revenues by $49.3 million, representing a 9.86% increase in total operating revenues. The filing marks the beginning of the public process of rate setting for a utility, as required by the DPU. Evidentiary hearings on the filing will be held within the next several months. If approved by the DPU, the change would impact the annual gas bill for a typical residential heating customer by an average of $8.50 per month, or 7.5%, beginning March 1, 2016. The requested increase is necessary, said company officials, due to Columbia Gas of Massachusetts’ “intensive multi-year transformative actions to continuously improve its standards and practices in order to continue to provide natural-gas service to customers in a safe, reliable, and cost-effective basis.” The DPU decision is expected by February 29, 2016, with rates taking effect March 1, 2016.

Grant to Enhance Latino Studies at HCC
HOLYOKE — Holyoke Community College has been awarded a grant from the National Endowment for the Humanities (NEH) that will enable the college to incorporate Latino studies material into humanities classes, a step faculty and administrators hope will lay the foundation for a full-fledged Latino Studies program at HCC. The $120,000 Bridging Cultures at Community Colleges grant was the largest awarded this year by the NEH to any college or university in Massachusetts, putting HCC on a prestigious list of recipients that also included Mount Holyoke College, Northeastern University, UMass, Amherst College, and Brandeis University.
“Incorporating a Latino-studies perspective into a range of humanities courses will certainly serve the college’s sizable — and growing — Latino student population,” said Matt Reed, vice president of Academic Affairs, in support of the grant. “Students and faculty at large will also benefit from increased understanding, awareness, and appreciation of cultures that play such a significant role in our home community.” From 2009 to 2014, the number of Hispanic/Latino students at HCC rose from 1,477 to 1,879, a 27% increase. During the same period, Latino enrollment grew from 16% to 21% of the total student population. Nearly half, 48.4%, of Holyoke’s population identifies as Hispanic or Latino, according to the grant proposal.

BCC to Combine Pittsfield Locations
PITTSFIELD — Berkshire Community College (BCC) announced that the institution will consolidate its downtown Pittsfield facilities beginning July 1. In an effort to streamline efficiencies, BCC will shift its operations from the Intermodal Transportation Center (ITC) to the Silvio O. Conte Federal Building when its agreement expires on June 30. In 2008, BCC and Massachusetts College of Liberal Arts (MCLA) embarked on a unique initiative that involved utilizing available space at the ITC to allow students to access classes in downtown Pittsfield at the public-transportation hub. The effort was achieved with the assistance of former Congressman John Olver, the Berkshire Regional Transit Authority, and the city of Pittsfield. BCC and MCLA expanded their downtown presence at the Silvio O. Conte Federal Building in 2011. Dubbed the Education Center at Conte, the location provides convenient access to public transportation. “As part of BCC and MCLA’s commitment to downtown Pittsfield, we will focus our efforts on one convenient location where we can provide high-quality educational services to our students,” said Vice President for Community Education & Workforce Development William Mulholland. 

Springfield College Announces Enhanced Brand Strategy
SPRINGFIELD — Springfield College revealed a new brand and visual identity system designed to showcase its rich heritage, varied academic offerings, and commitment to community service. Created to help present a unified message and look, the system includes a new logo and messaging that is built on the foundation of the college’s mission. “The affirmation of our core values of educating students in spirit, mind, and body for leadership in service to others is more relevant today and more needed in today’s society than it was when we opened our doors in 1885,” said Springfield College President Mary-Beth Cooper. “The triangle in our new logo will remind us of what matters to this community.” The college partnered with the national branding agency Ologie for the comprehensive market-research study, which began in late 2013. The end result clarified the institution’s core values and crafted a unique and compelling message that the entire college community may use moving forward. One of the key insights that emerged from the process was the college’s focus on service to others. “It is the tie that binds together all of the Springfield College programs and departments,” said Cooper. A new college logo, which includes the words ‘Springfield College’ and an inverted triangle, exemplifies the college’s Humanics philosophy, which recognizes that an individual’s emotional, intellectual, and physical lives are interconnected. The inverted equilateral triangle utilized in the new logo dates back to former Springfield College faculty member Luther H. Gulick, a pioneer in physical education and recreation in the U.S., who first introduced the symbol to the college in 1891. “With such a vast and interesting history, the college must bring all of its stories together into a cohesive brand message that authentically expresses the identity of everyone and every program at Springfield College,” said Executive Director for Marketing and Communications Stephen Roulier. The new logo and messaging will appear in enrollment marketing and advertising. An expanded and redesigned website will launch at a later date.

Children’s Hospitals Announce Partnership in Pediatric Neurosurgery
SPRINGFIELD — Baystate Children’s Hospital and Connecticut Children’s Medical Center are furthering their clinical collaboration with a new partnership in pediatric neurosurgery. Dr. Jonathan Martin, a board-certified pediatric neurosurgeon employed by Connecticut Children’s, will see patients in Springfield at Baystate Children’s Hospital. Patients who require evaluation for brain- and nervous-system-related surgical care can now receive these services at Baystate Children’s Hospital as well as Connecticut Children’s Medical Center. The new partnership in pediatric neurosurgery advances a clinical collaboration that the two organizations announced last October, aimed at increasing the availability, sophistication, and coordination of pediatric services throughout the Connecticut River Valley. “We’re thrilled to announce that our collaboration is moving forward to provide sophisticated neurosurgical care for kids here in Western Mass.,” said Dr/ Charlotte Boney, chair of Pediatrics at Baystate Children’s Hospital. “This is the first time such services will be available in our community, and it’s another step forward in our efforts to provide the best in healthcare right here in the Pioneer Valley.” Added Dr. Fernando Ferrer, chief physician executive at Connecticut Children’s, “our main goal, in exploring a closer relationship with Baystate Children’s, has been to increase the availability of high-level, high-quality, and well-coordinated pediatric services to the Hartford and Springfield communities. Sharing clinical resources helps us achieve that goal and deliver greater value to our patients in the care we provide. We’re proud to be extending the reach of advanced neurosurgical care to the Pioneer Valley with Dr. Martin.” Connecticut Children’s is a clinical affiliate of the UConn School of Medicine; Baystate Children’s is part of the western campus of the Tufts University School of Medicine. Both facilities are Children’s Miracle Network Hospitals, and both have been recognized by U.S. News and World Report among the top U.S. children’s hospitals.

Vann Group, ROCG Announce Affiliation
SPRINGFIELD — The Vann Group, providers of strategic consulting and transactional advisory services, announced its recently formed affiliation with ROCG Americas, the leading business exit- and transition-planning specialist in North America. The first-of-its-kind affiliation will be mutually beneficial. It will provide the Vann Group with access to the extensive proprietary planning resources and expertise that ROCG has developed over the past 10 years, while ROCG continues to build its capabilities with the addition of Kevin and Michael Vann, a father-and-son team with a diverse set of skills and business experience. “As business transition specialists, we do much more than guide owners through the exit from their business,” said Ronen Shefer, CEO of ROCG. “We are unique because we focus on helping business owners achieve both their personal as well as their business goals, and the earlier we get involved, the chances of actually gaining a better quality of life and increasing business value improve tremendously. Ultimately, we help owners view and run their companies as investors would.” Michael Vann, CEO of the Vann Group, sees the affiliation as a great opportunity. “The ROCG team are the leaders in the succession/transition planning field; no one comes close. Their team has a tremendous amount of real-world experience, and they have developed an approach to planning that can’t be matched. Joining ROCG is a great opportunity for us to grow our planning practice and provide more value to our clients, because we’ll be able to access ROCG’s intellectual property and network of experienced transition specialists.”

Company Notebook Departments

Normandeau Technologies Named Partner of the Year
WEST SPRINGFIELD — Normandeau Technologies (NTI) announced it has been awarded the 2014 Ericsson-LG Enterprise North American Partner of the Year Award at the Ericsson-LG Global Partner Conference held in Cancun, Mexico. The award celebrates the excellence Normandeau Technologies has achieved in helping to build the North American distribution channel for the iPECS communications platform and for its success in bringing IP telephony, unified communications, mobility, and call-center solutions to SMBs in industries such as manufacturing, insurance, realty, medical, education, government, and financial. Bob Rankin, general manager of Presence Management, the largest distributor of Ericsson-LG iPECS products in North America, noted, “NTI continues to expand sales of our award-winning iPECS LIK VoIP platform with the iPECS Unified Communications Solution (iPECS UCS) and iPECS Contact Center Suite Solution (iPECS CCS). We recognize and appreciate the continuous hard work NTI performs in their region, and we applaud their continued success with iPECS.” Successfully marketed worldwide with a dominant market share in South Korea, Australia, and South Africa, and significant market share in many other countries, the iPECS is a highly scalable and fault-tolerant platform that connects up to 1,200 endpoints per system and up to 300,000 endpoints with networking. It’s a versatile, premise-based IP phone platform with a competitive entry cost, five-year warranty, and one of the industry’s lowest total cost of ownership (TCO). The Ericsson-LG UCS is a collaboration platform for organizations of virtually any size that integrates voice, presence, video conferencing, and instant messaging on the IPECS platform. The Ericsson-LG CCS is a multi-channel call-center solution providing intelligent management of multiple communication mediums. “We’re honored to receive this recognition for our sales success with the Ericsson LG line of advanced communication applications in the Massachusetts area and for our success in bringing these new technologies to our clients,” said Brett Normandeau, president of NTI. “Solutions like the iPECS UCS and iPECS CCS offer a tightly integrated, next-generation communications environment for telecom resellers at a very compelling price point.”

Survey Touts Growth of Whittlesey & Hadley
HARTFORD, Conn. — Whittlesey & Hadley, P.C., one of the area’s largest independent accounting, audit, tax, and business-advisory firms, ranks ninth in the 2015 Accounting Today annual survey of regional leaders in New England. The firm’s expansion into Western Mass. in August 2014 helped precipitate a growth in revenue of 10%. The average firm growth for top firms in New England was 6.8%. “From our early beginnings in 1961, our firm has continued to focus on achieving steady growth through unmatched service to our clients and the retention of a highly skilled and committed team of professionals,” said Managing Partner Drew Andrews. “Today, we are embracing a more aggressive growth plan that combines the acquisition of professional service firms throughout New England with a similar culture and philosophy as Whittlesey & Hadley, where our unwavering commitment to exceed client expectations every day, in every way possible, will prevail.” The annual survey is published in Accounting Today’s March issue and is based on total revenue.

Company Notebook Departments

Mercy Announces $1 Million Gift for Cancer Center Campaign
SPRINGFIELD — Mercy Medical Center announced that Cynthia and William Lyons have made a $1 million challenge gift to Transforming Cancer Care – the Capital Campaign for the Sister Caritas Cancer Center. The Lyons’ gift will support the 26,000-square-foot expansion of the Cancer Center and is particularly significant because it reflects the largest single gift for the Capital Campaign from members of the community. “We have been inspired by the high level of care and compassion that runs throughout the Sisters of Providence Health System,” said Cynthia Lyons. “The work being done at the Sister Caritas Cancer Center is especially exciting.” Added Daniel Moen, president and CEO of the Sisters of Providence Health System, “The tremendous support we have received from Cynthia and William Lyons is indicative of the importance and necessity of the services provided by the Sister Caritas Cancer Center. We are grateful for their generosity on behalf of the patients who will benefit from the expansion project.” Under the leadership of Dr. Philip Glynn, director of Oncology, the Sister Caritas Cancer Center staff has expanded significantly to meet patient need that continues to increase. By 2022, demand for outpatient cancer services is expected to grow by 26%. In addition to increasing treatment space, the $15 million expansion will bolster the cancer center’s already strong capabilities by enhancing communication among the oncology providers and facilitating ease of access to existing services. The design of new infusion bays will increase privacy for patients, as well as for a supporting family member or friend. “We are so impressed with the new leadership and forward thinking of Mercy Medical Center and its oncology center,” Lyons said. “The commitment and vision of the physicians directly involved with the growth of the cancer center speaks to the investment of the hospital community. The new plan unites state-of-the-art treatment, research, and clinical-trial opportunities with Mercy’s trademark mission-driven qualities of compassion and respect for the individual. “This expansion is important because, directly or indirectly, cancer touches all of us,” she continued. “People really do want to be part of something that is successful and meaningful. We sincerely hope our gift inspires others in our community to give as well.” To make a gift to Transforming Cancer Care – the Capital Campaign for the Sister Caritas Cancer Center, call (413) 748-9920 or visit www.mercycares.com.

Normandeau Receives Partner of the Year Award
WEST SPRINGFIELD — Normandeau Technologies (NTI) announced it has been awarded the 2014 Ericsson-LG Enterprise North American Partner of the Year Award at the Ericsson-LG Global Partner Conference held in Cancun, Mexico. The award celebrates the excellence Normandeau Technologies has achieved in helping to build the North American distribution channel for the iPECS communications platform and for its success in bringing IP telephony, unified communications, mobility, and call-center solutions to SMBs in industries such as manufacturing, insurance, realty, medical, education, government, and financial. Bob Rankin, general manager of Presence Management, the largest distributor of Ericsson-LG iPECS products in North America, noted, “NTI continues to expand sales of our award-winning iPECS LIK VoIP platform with the iPECS Unified Communications Solution (iPECS UCS) and iPECS Contact Center Suite Solution (iPECS CCS). We recognize and appreciate the continuous hard work NTI performs in their region, and we applaud their continued success with iPECS.” Successfully marketed worldwide with a dominant market share in South Korea, Australia, and South Africa, and significant market share in many other countries, the iPECS is a highly scalable and fault-tolerant platform that connects up to 1,200 endpoints per system and up to 300,000 endpoints with networking. It’s a versatile, premise-based IP phone platform with a competitive entry cost, five-year warranty, and one of the industry’s lowest total cost of ownership (TCO). The Ericsson-LG UCS is a collaboration platform for organizations of virtually any size that integrates voice, presence, video conferencing, and instant messaging on the IPECS platform. The Ericsson-LG CCS is a multi-channel call-center solution providing intelligent management of multiple communication mediums. “We’re honored to receive this recognition for our sales success with the Ericsson LG line of advanced communication applications in the Massachusetts area and for our success in bringing these new technologies to our clients,” said Brett Normandeau, president of NTI. “Solutions like the iPECS UCS and iPECS CCS offer a tightly integrated, next-generation communications environment for telecom resellers at a very compelling price point.”

Braman Termite and Pest Elimination Earns Award
AGAWAM — Braman Termite and Pest Elimination, a provider of pest-management services in Southern New England since 1890, has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to the local marketplace, according to the consumer-review site in 2014. “We are honored at Braman Termite and Pest Elimination to have once again earned the Angie’s List Super Service Award, especially this year as we celebrate 125 years in business,” said Jerry Lazarus, third-generation owner. “I am confident that we provide a superior level of customer service that our customers have come to expect. This service is the result of our entire staff, but also under the leadership of several dedicated members that have been with Braman for decades.” Only about 5% of the companies in the Greater Springfield market have performed consistently well enough to earn the Super Service Award, said Angie’s List founder Angie Hicks. Service-company ratings are updated daily. Companies are graded in areas ranging from price to professionalism to punctuality. Angie’s List Super Service Award winners have met strict eligibility requirements, which include an ‘A’ rating in overall grade, recent grade, and review-period grade. The company must be in good standing with Angie’s List, pass a background check, and abide by Angie’s List operational guidelines.

BHS Partners with Ob/Gyn Practices
PITTSFIELD — In a move that will help to ensure long-term obstetric and gynecologic services throughout the region, Berkshire Health Systems (BHS) has announced that three key ob/gyn physician practices have joined together and formed Berkshire Ob/Gyn of BMC, which solidifies and stabilizes critical women’s health services for the community. The three practices joining under the Berkshire Health Systems Physician Practice Group are Berkshire Ob/Gyn Associates, located in Pittsfield and Lenox, and Northern Berkshire Ob/Gyn and Gyn Services of the Berkshires, located in Adams. This investment in ob/gyn stabilizes these essential physician services and supports consistent and reliable access to care. The partnership was partially precipitated by the 2014 closure of the former North Adams Regional Hospital (NARH) and the community need to provide ongoing maternal-child healthcare for residents of North Berkshire. A former NARH physician practice, Northern Berkshire Ob/Gyn was able to continue to provide care without interruption of service when Berkshire Health Systems assumed responsibility for the practice, and Berkshire Ob/Gyn provided coverage for the North Berkshire physicians and their patients. Growing changes in healthcare policy and in the health insurance reimbursement system have challenged the viability of private physician practices, which was a major factor in prompting Berkshire Ob/GYn to join together with the two BHS practices to form one unified service under BHS. At the same time, healthcare systems like BHS are increasingly relied upon to ensure current and future access to critical services for the community by investing in physician practices and ensuring they have the necessary support systems and financial stability and investment to succeed in the long term. Working together, the physicians of Berkshire Ob/Gyn of BMC can provide 24/7 coverage for maternity and routine, surgical, and emergency gynecological care throughout the region. Berkshire Ob/Gyn of BMC includes Drs. Andrew Beckwith, Daniel Barraez-Masroua, Robert Benner, Herbert Kantor, Joan Lister, Charles O’Neill, Cassandra Service, Michael Shreefter, Lauren Slater, and Susan Yates. In addition, the practice features the expertise of three certified nurse midwives: Robin Rivinus, Lydia Kelly, and Evelyn Resh. The practice will continue to provide services throughout Central and Northern Berkshire County, with offices in Pittsfield, Lenox, and Adams. O’Neill and Yates will primarily work out of the Adams office, but will also provide services in Central Berkshire County. Lister will provide urgent-care gynecological services. “The strength of this combined physician practice will allow us to continue to provide comprehensive ob/gyn and women’s-health services for all who need this care in the Berkshires,” Beckwith said. “Healthcare has become increasingly complex, and private physician practices are faced with significant challenges that threaten their long-term viability. By becoming part of Berkshire Health Systems, we have preserved these practices, and, as one unified provider, we can assure access to our patients to the best physician and healthcare services possible.”

<strong>Loomis House Nursing Center Earns Top Scores
HOLYOKE
— The Loomis Communities announced that the Loomis House Nursing Center has received perfect scores on surveys from the Mass. Department of Public Health (DPH) for the third year running. The DPH reviews all areas of care practices to make certain that all regulations are followed. These areas include resident rights, facility practices, infection control, quality of life, resident satisfaction, quality of care delivered, culinary services, all nursing and ancillary services, rehabilitation, physical environment, and administration. In addition, a second life-safety survey reviews the physical plant issues that make a safe living and working environment. “Deficiency-free surveys are a top indicator of excellence in nursing homes,” said David Scruggs, president and CEO of the Loomis Communities. “We are extremely proud of the dedicated staff at the Loomis House Nursing Center.” Loomis House Nursing Center was the first nursing home in Massachusetts to receive certification as a leader in providing person-centered care, a concept that adapts the way care is delivered to accommodate each resident’s preferences. “This holistic approach to successful aging and self-determination honors and respects the individual,” Scruggs said. The certification comes from the Commission on Accreditation of Rehabilitation Facilities International, an independent, nonprofit accreditor of health and human-services organizations. The Loomis Communities offers independent-living apartments and cottages, assisted living, and skilled nursing care at Applewood in Amherst, Loomis House in Holyoke, Loomis Lakeside at Reeds Landing in Springfield, and Loomis Village in South Hadley.

Company Notebook Departments

Hampden Bancorp Stockholders Approve Berkshire Hills Merger
SPRINGFIELD — Hampden Bancorp Inc. announced that its stockholders have voted to approve the previously announced merger of Hampden with Berkshire Hills Bancorp Inc. The companies expect to complete the merger in April 2015, although there can be no assurance that the closing will occur then. Consummation of the merger is subject to approval by state and federal regulatory agencies. On Nov. 4, Hampden and Berkshire announced that they had entered into a definitive merger agreement under which Berkshire will acquire Hampden and its subsidiary, Hampden Bank, in an all-stock transaction. Under the terms of the merger agreement, each outstanding share of Hampden common stock will be exchanged for 0.81 shares of Berkshire Hills common stock. Berkshire will have a pro forma market cap of approximately $740 million and 100 branches serving customers and communities across New England and New York. Hampden Bancorp Inc. is the holding company of Hampden Bank. Established in 1852, Hampden Bank is a full-service community bank serving families and businesses in and around Hampden County. The Bank has 10 office locations in Springfield, Agawam, Longmeadow, West Springfield, Wilbraham, and Indian Orchard, as well as Internet services, including online banking and bill payment.

Eric Carle Museum Shortlisted for 2015 National Medal
AMHERST — The Institute of Museum and Library Services (IMLS) announced that the Eric Carle Museum of Picture Book Art in Amherst is among 30 finalists for the 2015 National Medal for Museum and Library Service. The National Medal is the nation’s highest honor given to museums and libraries for service to the community. For 21 years, the award has celebrated institutions that demonstrate extraordinary and innovative approaches to public service to make a difference for individuals, families, and communities. “Museums and libraries are the lifeblood of our communities, serving as trusted providers of critical resources, educational training, skills development, and civic and cultural enrichment,” said Maura Marx, acting director of the Institute of Museum and Library Services. “We salute the Carle for exemplary leadership in promoting lifelong learning while engaging and inspiring the public.” Finalists are chosen because of their significant and exceptional contributions to their communities. “In 12 short years, the Carle has brought the art of children’s books to the big stage, traveling exhibitions here and abroad, and has encouraged parents everywhere to make museum-going an integral part of their children’s experience,” said Christopher Milne, the Carle’s chairman of the board. The National Medal winners will be named later this spring, and representatives from winning institutions will travel to Washington, D.C. to be honored at an award ceremony. Winning institutions also receive a visit from StoryCorps, a national, nonprofit organization dedicated to recording, preserving, and sharing the stories of Americans of all backgrounds and beliefs. IMLS is encouraging community members who have visited these institutions to share their stories on the IMLS Facebook page, www.facebook.com/usimls. To see the full list of finalists and learn more about the National Medal, visit www.imls.gov/medals.

Winstanley Garners Four Addys
LENOX – Creative agency Winstanley Partners highlighted its strength in packaging design this month, garnering four ADDY awards at the annual competition. Sponsored by the American Advertising Federation and hosted by the Albany AdClub, the ADDY awards honor creative work in the fields of marketing and advertising in its many forms, including print design, television, web, radio production, and elements of advertising such as logo design and photography. Winstanley Partners earned its awards for work completed in 2014 including labels for two new wines from Balderdash Cellars of Pittsfield, print advertisements created for Yo-Zuri America, Inc., a purveyor of high quality fishing lures, and the ‘Winstanley Fish Call,’ a self-promotional item used at the 2014 iCAST (International Convention of Allied Sportfishing Trades) show. For more information, visit winstanley.com.

AIC Offers Family Nurse Practitioner Program
SPRINGFIELD — The new Family Nurse Practitioner (FNP) program at American International College (AIC) is a unique program that expands and compliments other health professions programs within the School of Health Sciences. With the passage of the Affordable Care Act, a predicted shortage of primary-care providers is on the horizon. The FNP program is designed to help meet that need. Nurse practitioners provide direct patient care and are able to assess patients, order and interpret diagnostic tests, diagnose, and manage treatment plans, including prescribing medications. Coming from a nursing background, family nurse practitioners approach patient care by employing a holistic, collaborative, and patient-centered model with the goal of helping people live the fullest lives possible. The FNP program at AIC is the only master’s-level nurse-practitioner program in the area. The flexible program provides a blended approach of classroom and online study. Its eight-semester, part-time schedule allows students to continue working while earning their advanced degree. According to AIC Dean of Health Sciences Cesarina Thompson, “the Family Nurse Practitioner program adds another level of expertise to the college’s other advanced degree programs in Physical Therapy, Occupational Therapy, and Nursing within the School of Health Sciences. And, in terms of the workforce, there is an ever-present need to work better together for the safety and quality of healthcare.” For more information about the Family Nurse Practitioner program, contact Associate Director for Graduate Nursing Programs Ellen Furman at (413) 205-3561 or [email protected]. To learn more about AIC’s graduate and undergraduate programs, visit www.aic.edu.

Company Notebook Departments

MassMutual Announces 2014 Financial Results
SPRINGFIELD — Massachusetts Mutual Life Insurance Co. announced strong consolidated statutory financial results for 2014, including a substantial increase in earnings and net income, record sales in key businesses, and highest-ever levels of assets under management, statutory surplus, and total adjusted capital. The company reported that, for the year ended Dec. 31, 2014, sales of whole-life insurance were $418 million, up 20% from the prior 12 months — representing the ninth consecutive year of record highs — while retirement-plan sales rose 23% to $9.1 billion, also a record. The net gain from operations before policyowner dividends and taxes — the company’s primary earnings measure as a mutual company — was up 27% to $2.2 billion. Further, MassMutual’s highest-ever levels of statutory surplus and total adjusted capital — both key indicators of the company’s overall financial stability — were $14.2 billion and $16.4 billion, respectively, and continued to provide the company with substantial financial resources that help deliver long-term financial confidence and security to policyowners and customers. “I am pleased to report that 2014 was another tremendous year for MassMutual,” said Roger Crandall, MassMutual’s chairman, president, and CEO. “By delivering record results, outpacing growth in our industry, and increasing our financial strength, we performed favorably against the backdrop of a U.S. economy that continued a slow but steady rebound in 2014. Our results further illustrate our powerful momentum and have positioned the company for another great year in 2015.” He added, “through our people, products, and solutions, we continued to take steps to build a better company for our policyowners and customers, and deliver on our purpose to help people secure their future and protect the ones they love.” While dividends are not guaranteed, MassMutual’s board of directors approved an estimated 2015 dividend payout of $1.6 billion, which reflects a dividend interest rate of 7.10% on eligible participating life-insurance policies, highest among its mutual competitors. Also driving MassMutual’s 2014 success was its growing network of financial professionals, who help people gain confidence by bringing clarity and solutions to some of the biggest financial challenges they face. MassMutual expanded that network by 6% over 2013 to more than 5,500 financial professionals at the end of 2014, an all-time high.

The Spa Opens for Business in Westfield
WESTFIELD — New England Dermatology & Laser Center announced the opening of the Spa, a med spa located at 57 Union St. The new med spa at New England Dermatology & Laser Center boasts a peaceful, rejuvenating atmosphere and a complete menu of services designed to relax and revitalize. “The Spa provides restorative and nourishing treatments, including your favorite spa services and products, in addition to a complete line of medically supervised esthetic procedures,” said Dr. Stanley Glazer, a board-certified physician with over 40 years experience in dermatology. “The Spa offers guests an escape from the rigors of the day-to-day by focusing on inner and outer wellness.” Glazer is joined at the Spa by Dr. Michael Loosemore, a board-certified physician with nearly 10 years of experience in dermatology and dermatologic surgery; aesthetic nurse specialist Mary Jo Devlin; aesthetic supervisor Laurie Circosta; and clinical operations manager Shannon Page. The Spa’s full menu of services include customized clinical skin care, massage and body treatments, facials, manicures, pedicures, makeup, and waxing. Also available are laser treatments including hair removal and fine-line treatment, and medical esthetics like microneedling, microdermabrasion, Botox injections, dermal fillers, and laser treatments. The Spa provides restorative and nourishing treatments for both men and women, as well as teens. For more information, visit westfieldspa.com.

CDH Expands Pharmacy as Part of New Cancer Center

NORTHAMPTON — Cooley Dickinson Hospital recently went live with the operation of its expanded pharmacy, which is the first visible and tangible part of the Massachusetts General Cancer Center at Cooley Dickinson Hospital. “Renovations to the pharmacy are an essential underpinning to the future of cancer care at Cooley Dickinson,” said Dr. Mark Novotny, chief medical officer. An expanded pharmacy with new oncology pharmacy staff allows Cooley Dickinson to offer people living with cancer the same treatment regimens, protocols, and safety for chemotherapy and radiation that Mass General Cancer Center physicians use. “This is about getting Mass General Cancer Center quality at Cooley Dickinson Hospital,” said Dr. Sean Mullally, medical oncologist and medical director of the CDH cancer center. In addition, the oversight of the Massachusetts General Hospital Cancer Center means people newly diagnosed or living with cancer no longer need to decide if they should go to Boston for care. “They can come here, and their team will help them decide what care they should receive and where,” Novotny said. The renovated pharmacy includes a new sterile-preparation space with separate rooms for chemotherapy and intravenous compounding. Chemotherapy is drug treatment given in pill, injection, and intravenous forms to kill cancer cells. The sterile-prep area has positive air pressure and hoods that filter air to prevent possible contamination while preparing the drugs. The chemotherapy prep area has negative air pressure to reduce the risk of chemotherapy exposure and specialized chemotherapy hoods that filter air to prevent contamination and preserve negative pressure to protect staff. Improved storage, more automation, and fail-safe technologies reduce the risks of introducing errors when dispensing medications from the pharmacy. Chemotherapy regimens will be reviewed and approved by on-site oncology clinical pharmacists and prepared by chemotherapy pharmacy technicians dedicated to the cancer center. The renovations to the pharmacy were needed to provide the right chemotherapy hoods, space, sterile prep areas, and ventilation for mixing chemotherapy according to best practices. In addition, the renovations and expanded space increase the standard of care for all Cooley Dickinson patients with an increased focus on quality and safety.

Springfield College Program Recognized by National Organization
SPRINGFIELD — The Springfield College Strength and Conditioning Graduate Program has again received acceptance into the National Strength and Conditioning Assoc. (NSCA) Education Recognition Program (ERP) for the next three years. “The graduate strength and conditioning program provides challenging academic coursework combined with internship opportunities that in many instances lead to student employment,” said Tracey Matthews, dean of the School of Health, Physical Education, and Recreation. “Dr. Brian Thompson has built a stellar program, and this achievement is evidence of the commitment and passion our faculty place in our graduate programs. We are extremely proud of this recognition. This further affirms the strength of our program.” A new benefit of having ERP acceptance will be the opportunity for Springfield College to host an Exam Prep Live Clinic providing students a comprehensive review of information most relevant to the certified strength and conditioning specialist (CSCS) and the national strength and condition association-certified personal trainer (NSCA-CPT) exams. As a NSCA Exam Prep Live Clinic host school, Springfield College students would be able to take advantage of a discounted rate when registering for the exam, as well as discounted rates on all CSCS and NSCA-CPT exams. Additional benefits for the college resulting from the ERP acceptance include a strong presence on the NSCA’s official website, a listing in the NSCA membership newsletter that is distributed to professional and associate members, and the opportunity for the college to receive up to three complimentary career postings on the nsca.com career-resources page for the three-year period. The Springfield College Strength and Conditioning Graduate Program prepares students to work with athletes as strength and conditioning coaches in secondary-school, collegiate, professional, and private settings. Students develop the skills and knowledge needed to design physiologically sound programs that enhance athletic performance, as well as the coaching skills needed to implement the programs.

Country Nissan Wins DealerRater Consumer Satisfaction Award

HADLEY — Country Nissan has been awarded a 2015 DealerRater Consumer Satisfaction Award, a recognition auto dealerships can earn by delivering outstanding customer service as rated by online consumer reviews. DealerRater, the car-dealer review site for consumers, created the Consumer Satisfaction Awards to enable online car shoppers to instantly spot car dealerships that provide high-quality customer service. Country Nissan has achieved consistently high marks on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Country Nissan’s dealer review page on DealerRater.com will find a “2015 Consumer Satisfaction Award winner” designation.

Renaissance Advisory Services Moves to Ludlow
LUDLOW — Renaissance Advisory Services, LLC announced its expansion and relocation to Ludlow. A ribbon-cutting ceremony was held recently with staff members, invited guests, and representatives of the East of the River 5 Town Chamber of Commerce in attendance. State Rep. Thomas Petrolati (D-Ludlow) performed the ceremony. According to managing director Werner Maiwald, Ludlow was selected due to the convenient access to current clients. Renaissance Advisory Services, LLC is a fully independent financial-advisory firm that works with individual and corporate clients. The firm offers portfolio services such as 401(k), IRA, personal retirement, and distribution-planning services. It also offers gas and oil syndication, fixed income accounts, corporate buy/sell, corporate executive insurance, high-income disability planning, long-term care planning, and charitable giving plans. The firm consists of two primary advisors, Werner Maiwald and Michael Hurst, who have a total of 65 years combined experience. The firm is presently seeking a third advisor. Gail Sherman, past president for the Greater Chicopee Chamber of Commerce, is the executive marketing director; Christine Maiwald serves as corporate administrator; and AnnMarie Gaudette is the receptionist. “We are unique because we are long-term advisors; we are not day traders,” said Maiwald. “We only bring on a limited number of new clients each year, which allows us to fulfill our investment philosophy and maximize our service capabilities. The financial well-being of our clients is our ultimate goal.” For more information, visit www.renadvisorysvcs.com.

Company Notebook Departments

WSU Advances Presidential Search
WESTFIELD — Upon recommendation of its presidential search committee, the Westfield State University board of trustees has officially ratified Diversified Search of Philadelphia to help manage the search process for the selection of the university’s 20th president. Diversified Search is woman-owned, top-10 executive-search firm with specialties in the areas of education and not-for-profits. Throughout the firm’s 40-year history, Diversified has always sought leaders that have not only strong character and credentials, but also different perspectives and views. The presidential search committee met on Jan. 5 to review proposals and conduct search-firm interviews, and selected Diversified from among four firms who submitted a request for proposal. “Diversified Search was the strongest choice due to its extensive experience in higher education,” said Steven Marcus, co-chair of the search committee. “Diversified will help the search committee, the board of trustees, and the entire Westfield State community develop the values, characteristics, and alignment of purpose needed to conduct a successful search.” With the search firm approved, a timeline will be developed, and meetings with the members of the campus community will be convened to share their opinions on what traits and characteristics the next Westfield State president should possess. Two days of open forums, moderated by Diversified Search, are scheduled for Feb. 11 and Feb. 12. “Developing a timeline and criteria will be critical for this search. We do not want the search to drag on, but we do want to take the time we need to select the very best candidate possible,” said Terrell Hill, co-chair of the presidential search committee.

MassMutual Partners with Colleges on Women in Data Science Program
SPRINGFIELD — In an effort to create a strong pipeline of qualified women professionals in the rapidly growing field of data science and related subjects, MassMutual announced it is partnering with Mount Holyoke College and Smith College to pilot a groundbreaking, higher-education initiative: the MassMutual Women in Data Science program. Aimed at providing a deep undergraduate education in an increasingly in-demand specialty, the partnership furthers MassMutual’s efforts to create and implement a comprehensive data-science curriculum, and underscores the company’s commitment to developing a strong core of data-science capabilities in the Pioneer Valley. The field of data science draws on statistical methods to answer questions in an array of disciplines in the sciences, social sciences, and humanities. Graduates work in fields ranging from medicine and environmental science to actuarial professions and statistics. “This initiative speaks volumes to the importance we place on developing smart, new talent in the emerging field of data science,” said Roger Crandall, chairman, president, and CEO of MassMutual. “MassMutual is proud to partner with these two outstanding colleges to further the advancement of women in this exciting and important discipline.” The $2 million, four-year program, which will begin in the fall of 2015, will be funded exclusively through MassMutual, and will provide Mount Holyoke and Smith with resources to hire five visiting faculty positions, as well as support the development of a data-science-focused curriculum. The faculty would teach in such areas as natural language processing, machine learning, behavioral economics, applied statistics, and various computer science specialties. Additionally, students in either of the two colleges will be able to take courses with any of the associated professors. Instructors at both Mount Holyoke and Smith noted that students at liberal-arts colleges who are pursuing studies and research in fields such as computer science, mathematics, and statistics are increasingly seeking to connect their technical skills directly to real-world challenges and events. “Mount Holyoke College is committed to educating a talented and diverse group of future women leaders, and to innovation in this emerging field, a field that is all about asking the right questions, identifying patterns, generating narratives from those patterns, and responding ethically to the challenges posed by data,” said Sonya Stephens, Mount Holyoke’s vice president for Academic Affairs and dean of Faculty. “This partnership with MassMutual offers a tremendous opportunity to connect liberal learning and the Data Science initiative at the college to opportunities that exist in both the academy and the workforce.” Added Smith College Provost Katherine Rowe, “Smith has long been known for educating women who lead in the science, technology, engineering, and mathematics fields. This collaboration will enable Smith to explore new directions in an emerging discipline where we are seeing increasing excitement among students. It creates opportunities for Smith students and will significantly expand the pool of talented women leaders in this field.”
 
ESB Reports Solid 2014; Assets Now Exceed $1B
EASTHAMPTON — At Easthampton Savings Bank’s recent quarterly meeting, President and CEO Matthew Sosik reported that the bank’s total assets surpassed $1 billion at the end of 2014. Also, Bozena Dabek, senior vice president and CFO, reported that the bank’s assets were up $37 million from a year ago, an increase of 3.7%. “Easthampton Savings Bank continues to be one of the most highly capitalized banks in the area, with a capital ratio of 12.9%,” she added. Dabek noted that total loans increased $47 million over the last quarter and now stand at just over $773 million, and that the bank’s deposit growth was more than $40 million, or 5% from a year ago. Deposits were up $18 million for the quarter, and total deposits are now $869 million, she added. Said Sosik, “2014 was another in a long line of profitable and successful years for the bank. We met and exceeded all of our goals for asset growth and earnings, as well as our goals for charitable giving within the communities we serve. Overall, 2014 was just a great year and was the result of a lot of hard work and dedication from our board and staff.”

Braman Termite and Pest Elimination Turns 125
AGAWAM — Braman Termite and Pest Elimination, a leading provider of pest-management services in Southern New England, is celebrating 125 years in business. The business, originally founded in Boston in 1890, moved its headquarters to Agawam in 1980. “In 1890, pest control was usually done at night or when no one was around,” said Jerry Lazarus, third-generation owner of Braman Termite and Pest Elimination. At the time, pest control was primarily done with kitchen-sink concoctions made with ingredients like arsenic, which has a very distinct and unpleasant smell. “The common view was that, if it didn’t stink, it didn’t work. Nowadays, if it stinks, you have a problem,” said Lazarus. “Pest-control product development has come so far that they can be done in very controlled environments without displacement — we can even treat hospital rooms without moving patients, if needed.” Meanwhile, technology like e-mail, cell phones, bar-code scanning, and global positioning systems have helped Braman continually provide fast, efficient, and customer-centered service. “Technological advancements have been adopted by the pest-management industry to better communicate with customers and create efficiencies to help us be competitive and profitable,” said Lazarus.

Jones Whitsett Architects Awarded GCC Child Care Center Project
GREENFIELD — Greenfield-based Jones Whitsett Architects has been chosen to design Greenfield Community College’s new Child Care Center. The Mass. Division of Capital Asset Management and Maintenance (DCAMM) selected Jones Whitsett to design a state-of-the-art facility that will combine a healthy, creative educational setting with maximum environmental efficiency. Jones Whitsett, led by Principal Architect Margo Jones, is an award-winning architectural practice with three decades of experience providing architectural services on municipal, cultural, and historic-preservation projects. Over the past two decades, school design has become the largest part of Jones Whitsett’s portfolio. The new Child Care Center will be the first on-campus child-care center at GCC since GCC’s Head Start program ended 15 years ago when renovation began on the College’s main building. The new center will be built on the college’s main campus and will serve the families of GCC staff, faculty, and students, as well as families from throughout the community. It will also serve as the ‘lab school’ for students in GCC’s Education programs to do their field work. “The competition for this project was stiff, with many good architects from throughout the state eager to take on the work,” said GCC President Bob Pura. “We are especially pleased that the DCAMM Review Board chose Greenfield-based Jones Whitsett Architects to design GCC’s new Child Care Center. Margo Jones’ understanding of GCC is long-standing. This brings an added dimension and understanding of this community to the design of the center. Knowing that Jones Whitsett is designing the center elevates our excitement about the project. We are hopeful that children, teachers, parents, and GCC’s students will be entering the new Child Care Center by January of 2017.” Responding to DCAMM’s decision, Jones said, “Jones Whitsett Architects is truly thrilled to have been selected as the design firm for this important project. It is a very exciting project, which will utilize many of our strengths and passions — healthy, creative educational environments, cutting-edge sustainable design, participatory and reclamation landscape architecture, and early-childhood design that will be state of the art. Certainly, affordable, high-quality child care for GCC is needed, and will be a huge resource for the college and its community. We are especially honored to be chosen to follow in the footsteps of the previous design team, who, in partnership with GCC and DCAMM, made beautiful improvements to the main building at the campus. We have every confidence we can meet and possibly exceed this very high bar for interactive, accessible architecture.” Reflecting on the need for the Child Care Center, Professor of Education Kate Finnegan noted that, “in order to flourish as younger human beings, children need loving care, food, shelter, heat, clothing, and education. In addition, educational programs like those that will be housed in the new Center offer protection, foster resiliency, and create opportunity.” Working on the Child Care Center design along with Jones Whitsett will be Keith Miller of Miller Design LLC, which has designed more than 100 child-care centers in the U.S. and abroad. “We are excited to be part of the design team with Jones Whitsett Architects,” Miller said. “We look forward to sharing our expertise with the team and community in creating a building that will in turn shape the future of the community through the children, faculty, and students.”

Berkshire Bank Announces $2 Million in Philanthropic Grants
PITTSFIELD — Berkshire Bank Foundation awarded a total of $1,518,133 in grants to nonprofit organizations in Massachusetts, New York, Connecticut, and Vermont during 2014. The grants supported important education and community development initiatives as well as health, human-service, and cultural programs. In addition, Berkshire Bank provided $500,622 in community sponsorships, raising its total contributions in the community to over $2 million. “We are so pleased to continue providing critical funding to hundreds of nonprofit organizations across our footprint,” said Lori Gazzillo, vice president and director of the Berkshire Bank Foundation. “Our 2014 grants have supported programs and projects that are enhancing economic opportunities and improving the quality of life for members of our communities. On behalf of our entire Berkshire Bank team, we are honored to be able to give back in such a significant way.” The bank’s charitable foundation and bank sponsorships fund nonprofit organizations and programs in communities that Berkshire Bank serves. While the foundation’s funding priorities are education and community and economic-development projects, it also supports youth, cultural, and human-service organizations. The bank also maintains an annual scholarship program for high-school seniors, which recently launched for 2015. Meanwhile, recognizing that being a good corporate citizen and community partner is about more than writing a check, Berkshire administers an employee volunteer program called the X-Team, which provides employees with paid time off to volunteer during regular business hours. Through the program, more than 70% of Berkshire Bank’s employees donated in excess of 40,000 hours of service to benefit community organizations across the bank’s footprint. Berkshire Bank’s philanthropic and community volunteerism efforts were honored in 2014 with the Capital Region Community Impact Award, the United Way Agar Volunteerism Award, two New England Financial Marketing Awards, and being named by the Boston Business Journal as one of Massachusetts’ Most Charitable Companies for the second consecutive year. Berkshire Bank accepts requests for financial support at www.berkshirebank.com/giving. All requests must be submitted through the online system in order to be considered. Organizations interested in seeking funding are encouraged to read the foundation’s funding guidelines prior to applying for support. Complete guidelines for those seeking grants or bank community sponsorships are available on the website.

Company Notebook Departments

Financial-success Center to Open at Holyoke Community College

HOLYOKE — Thrive, a one-stop financial-success center for local college students and residents, staged a grand-opening celebration on Feb. 4 in the Frost building at Holyoke Community College. Thrive, a collaborative effort between HCC, PeoplesBank, and United Way of Pioneer Valley, will offer financial literacy and coaching, workforce-development services, and public-benefits screening and enrollment. Thrive will provide a valuable support system for anyone in the community (along with necessary skills to achieve long-term financial goals), but especially college students, who may be experiencing financial independence for the first time in their lives. “I don’t think it’s any secret that most college students don’t have a lot of money and that those who choose to attend community college often do so because of its affordability and their own financial limitations,” said HCC President William Messner. “What we see, year after year, is that managing money is a huge challenge for students. That financial anxiety is an issue that often impedes their academic performance and sometimes even leads them to drop out of school. Anything we can do to eliminate or at least reduce those financial concerns is going to help our students succeed in the classroom. Healthy financial skills will aid them not only during their college days, but also after they move on, so we are very happy to provide this new resource here at HCC not only for our students, but for members of the community who might also be facing financial issues.” PeoplesBank has been working to increase financial literacy for years by supporting seminars in the community and teaching personal finance in area public schools. “Academic excellence and community vibrancy are core principles of our corporate-responsibility efforts,” said Douglas Bowen, president and CEO of PeoplesBank. “Supporting Thrive gives us the opportunity to expand on our financial-literacy education efforts. It also provides our associates with another way to volunteer to improve the community and help our future workforce by teaching classes at Thrive.” Financial literacy is also one of the four impact areas that United Way of Pioneer Valley focuses its fund-raising efforts on, because of the long-lasting results that can be attained with the proper skills and training. “We’re here to help hardworking families build assets for a successful future,” said Dora Robinson, president and CEO of United Way of Pioneer Valley. “Our partnership with HCC and PeoplesBank has made it possible for our community to ‘Thrive.’”

First Connecticut Bancorp Reports Q4 Earnings
FARMINGTON, Conn. — First Connecticut Bancorp Inc., the holding company for Farmington Bank, reported net income of $3.1 million, or $0.21 diluted earnings per share, for the quarter ended Dec. 31, 2014, compared to net income of $2.5 million, or $0.17 diluted earnings per share, in the linked quarter. Diluted earnings per share were $0.07 for the fourth quarter of 2013. The bank had net income of $9.3 million, or $0.62 diluted earnings per share, for the year ended Dec. 31, 2014, compared to net income of $3.7 million, or $0.24 diluted earnings per share, for the year ended Dec. 31, 2013. “Despite the low-interest-rate environment which continues to apply pressure to the margin, we continue to generate improved earnings based on our organic growth strategy, coupled with our strategic steps of reducing operating cost through process improvement initiatives,” said John Patrick Jr., First Connecticut Bancorp’s chairman, president, and CEO. “I am extremely proud of our team for their efforts in 2014, as we have once again prudently grown our asset and deposit base, deepening our market share where we operate. Their effort is evidenced in the improvement in our operating efficiency and annual EPS growth of 158%. We continue to be pleased with the progress of our expansion into Western Massachusetts, and will be opening two branch offices in that market in 2015, as previously announced.” Also in the fourth-quarter report, net interest income increased $410,000 to $16.4 million in the fourth quarter of 2014 compared to $16.0 million in the linked quarter, and increased $2.1 million or 14% compared to fourth quarter of 2013. On a core basis, net interest income increased $160,000 in the fourth quarter of 2014 compared to the linked quarter. Strong organic loan growth continued during the quarter, as total loans increased $88.4 million to $2.1 billion at Dec. 31, 2014 and increased $318.7 million or 18% from a year ago. Non-interest expense to average assets was 2.39% in the fourth quarter of 2014 compared to 2.46% in the linked quarter and 2.80% in the fourth quarter of 2013. Tangible book value per share was $14.57 compared to $14.56 on a linked quarter basis and $14.11 at Dec. 31, 2013. Checking accounts grew by 2.8% or 1,242 net new accounts in the fourth quarter of 2014 and by 13.1% or 5,248 net new accounts compared to Dec. 31, 2013. Asset quality improved, as loan delinquencies 30 days and greater decreased slightly to 0.75% of total loans at Dec. 31, 2014, compared to 0.78% at Sept. 30, 2014 and 0.85% at Dec. 31, 2013. Non-accrual loans represented 0.72% of total loans, compared to 0.76% of total loans on a linked quarter basis and 0.81% of total loans at Dec. 31, 2013. The allowance for loan losses represented 0.89% of total loans at Dec. 31, 2014 compared to 0.91% at Sept. 30, 2014 and 1.01% at Dec. 31, 2013. Finally, the company paid a cash dividend of $0.05 per share on Dec. 15, 2014, and paid a cash dividend of $0.17 per share for the year, an increase of $0.05 compared to the prior year. This marks the 13th consecutive quarter the company has paid a dividend since it became a public company on June 29, 2011.

Two Local Banks Boost Capital Campaign for Sr. Caritas Cancer Center
SPRINGFIELD — Mercy Medical Center announced that Westfield Bank and Chicopee Savings Bank Charitable Foundation have pledged gifts of $150,000 and $100,000, respectively, to “Transforming Cancer Care,” the capital campaign for the Sr. Caritas Cancer Center. Westfield Bank’s gift is particularly significant because it reflects the largest corporate gift in the history of the bank. “Whether we like it or not, every one of us will be touched by cancer, directly or indirectly,” said James Hagan, president and CEO of Westfield Bank. “As an employer and as a community member, I recognize the importance of outstanding hospital care for the health of our community. Supporting this expansion is the right thing for economic, humanitarian, and personal reasons. We’re proud to be a part of this worthy project and encourage other area businesses to support the expansion as well.” Added Chicopee Savings Bank President Bill Wagner, “Chicopee Savings Bank and its charitable foundation have consistently supported the Sisters of Providence Health System and their various efforts. We have long been impressed by the organization’s mission to serve all members of our community. Cancer affects people across the socio-economic spectrum. This expansion will lift the level of care at Mercy to an even higher level, while expanding Mercy’s ability to meet the growing cancer-care needs of this community.” Mercy Medical Center recently launched a capital campaign to support the $15 million expansion of the Sr. Caritas Cancer Center at Mercy Medical Center. Specifically, the funds will be used to consolidate all cancer services into a single, unified space and meet increased demand for outpatient cancer services. In the past two years, the number of patients receiving chemotherapy at the Sr. Caritas Cancer Center has increased by more than 200%. By 2022, the need for outpatient cancer services is expected to grow by 26%. “Through the years, the banking community has been at the forefront of supporting the Sisters of Providence Health System,” said Diane Dukette, vice president of Fund Development for the Sisters of Providence Health System. “Once again, they are among the first to step forward to support a critical community need. We are grateful for their ongoing generosity and commitment to the people we serve.”

United Financial Bancorp Announces Q4 Results
GLASTONBURY, Conn. — United Financial Bancorp Inc., the holding company for United Bank, announced results for the quarter and year ended Dec. 31, 2014. These results represent the second full fiscal quarter as the combined United Financial (merger of Rockville Financial Inc. and legacy United Financial Bancorp Inc.). Rockville was the legal acquirer in the merger of equals with legacy United in a transaction that closed on April 30, 2014, and Rockville changed its name to United Financial Bancorp Inc. at that time. The company had net income of $1.4 million, or $0.03 per diluted share, for the quarter ended Dec. 31, 2014, compared to Rockville’s net income of $1.8 million, or $0.07 per diluted share, for the quarter ended Dec. 31, 2013. Operating net income for the fourth quarter of 2014 was $8.3 million (non-GAAP), or $0.16 per diluted share, adjusted for $10.6 million (pre-tax) of expenses related to the merger, $3.4 million (pre-tax) net positive impact of the amortization and accretion of the purchase accounting adjustments (or fair value adjustments) as a result of the merger, $2.6 million (pre-tax) net adjustment for the company’s announced branch-optimization program, and $59,000 (pre-tax) net loss on sales of securities. Operating net income for the quarter ended Sept. 30, 2014 was $10.4 million (non-GAAP), or $0.20 per diluted share, adjusted for $4.5 million (pre-tax) of expenses related to the merger, $3.8 million (pre-tax) net positive impact of the amortization and accretion of the purchase accounting adjustments (or fair value adjustments) as a result of the merger, and $430,000 (pre-tax) net gains on sales of securities. Operating net income for the prior-year period was $3.3 million (non-GAAP), or $0.13 per diluted share, adjusted for $2.1 million (pre-tax) of expenses related to the merger. Net income for the year ended Dec. 31, 2014 was $6.8 million, or $0.16 per diluted share, and declined from $14.2 million or $0.54 per diluted share for the year ended Dec. 31, 2013. Operating net income of $26.7 million (non-GAAP), or $0.62 per diluted share for the year ended Dec. 31, 2014 increased from $16.3 million or $0.62 per diluted share for the year ended Dec. 31, 2013. Adjustments to operating net income from GAAP net income are largely related to the merger with legacy United and are itemized in the reconciliation of non-GAAP measures. “As we close the books on 2014, I am pleased to announce that we reported impressive organic loan growth, successfully completed the conversion to one core operating system, and have materially achieved the company’s objectives related to eliminating redundant expenses by the end of the fourth quarter,” said William Crawford IV, CEO of United Financial Bancorp Inc. and United Bank. “Looking forward to 2015, the operational environment will be challenging; however, I am confident that our strategy to reduce expenses and improve efficiency will enhance long-term shareholder value while maintaining superior service for our customers.”

Family Legacy Partners Expands to Northampton

NORTHAMPTON — Karen Curran, CFP and Molly Keegan, CPA are announced the opening of a Northampton office of Family Legacy Partners Inc., an established financial-advisory firm headquartered in Greenfield. The new office is located in a historic property on Round Hill Road. Family Legacy Partners is an independent financial-services firm offering financial planning and investment management. Securities are offered through Bolton Global Capital Inc. in Bolton, Mass. Advisory services are offered through Bolton Global Asset Management, a SEC-registered investment advisor.

Ludlow Mills Riverwalk to Begin Construction
LUDLOW — The Westmass Area Development Corp. announced that it will begin Phase I of its riverwalk project this month, part of the approved Ludlow Mills Preservation and Redevelopment Comprehensive Master Plan. Westmass will begin construction on the riverwalk with a planned completion of Phase I this July. The initial phase of construction will cost $600,000 and is being funded through a partnership between HealthSouth and Westmass. The riverwalk is one of the early commitments that Westmass made to the town of Ludlow and its residents to promote public health and recreation along the river. The riverwalk will offer public space for pedestrian use and passive recreation, opening up the Chicopee River to the Ludlow Mills businesses and to residents of the community. Westmass has selected a local contractor, Gomes Construction Co., for this phase of the project. Phase I will feature a loop design and will start near Center Street, just east of the Town Common, run along the river toward the new HealthSouth Hospital, and then return through the proposed future park and reconnect with the recently installed municipal sidewalk system on State Street. The length of this phase of the riverwalk will span 3,575 feet and will incorporate the use of recycled brick materials, historic timeline markers and river observation areas along the walk. Together, the proposed riverwalk and future public park will cover approximately 52 acres, or nearly one-third of the Ludlow Mills site. Westmass seeks to convey that open space to the town so that it will remain in protected public use. The open space is intended to integrate the Ludlow Mills project into the neighborhood and community as well as support the many existing and new businesses that are attracted by the revived vibrancy of the Ludlow Mills.

UMassFive Opens Branch at Mercy Medical Center
SPRINGFIELD — UMassFive College Federal Credit Union introduced its newest branch location at Mercy Medical Center in Springfield. As of January, the Credit Union of the Providence System (CUPS) has formally merged with UMassFive College Federal Credit Union, and has transitioned former CUPS members to be UMassFive members. With this merger, current employees of the Sisters of Providence Health Systems and their immediate family members are now eligible for UMassFive membership. Along with this merger, there is a new location for this credit-union branch at the Weldon Rehabilitation Hospital at Mercy, 233 Carew St., in Room 110. This space has been completely renovated to provide members with an efficient place to do their banking and gives access to all credit-union products and services, including checking, auto loans, home-equity loans, mortgages, credit cards, and investment guidance. As with other branch locations, members at this new branch will have access to free financial workshops on topics such as budgeting essentials, home buying, identity theft, and paying down debt. The branch design has a modern and inviting feel and allows flexibility of use for both members and staff. Rather than a traditional teller line, the credit union has introduced teller pods, which both take up less space and increase the ability of tellers to move throughout the area, assisting members wherever they are in the branch. A touchscreen kiosk will provide online information about UMassFive. The hours for this new branch are: Monday, Tuesday, Wednesday, and Friday, 8:30 a.m. to 4:30 p.m.; and Thursday, 7 a.m. to 4:30 p.m.

Company Notebook Departments

Doctors Express Forges Partnership with Large Practice Group
WORCESTER — Doctors Express, the largest independent urgent-care provider in the Commonwealth, announced a partnership with one of the largest independent cooperative physician groups, the Central Massachusetts Independent Physicians Assoc. (CMIPA). This first-of-its-kind partnership will offer more resources for patients, better communication between providers and patients, as well as continuity of care. Doctors Express operates under parent company Medvest, LLC, which serves as the master developer of the urgent-care franchise throughout Massachusetts, Maine, New Hampshire, and Vermont. In particular, this will be an opportunity for patients in Worcester to find accessible and affordable care. Doctors Express and CMIPA plan to launch their first site in Worcester (115 Stafford St., late spring) and another Worcester location (address and date to be announced shortly). This announcement comes on the heels of a successful partnership between Doctors Express and the Steward Health Care System, based in the Greater Boston area. Through the partnership, urgent care provided by Doctors Express is now available to all Steward patients. As Doctors Express continues to grow with more locations, affiliations between urgent-care providers and major medical systems is the way of the future, said Jim Brennan and Rick Crews, CEO and president, respectively, of Medvest, LLC. “Our partnership with CMIPA continues the objective at Medvest to redefine how patient care is delivered,” said Brennan. “We are partnered with Steward Health Care System, the largest fully integrated community care organization and community hospital network in Eastern Massachusetts, and now CMIPA, one of the largest physician cooperative groups in the Commonwealth of Massachusetts.” Existing urgent-care locations have not completely satisfied the need for affordable and accessible care, said Gail Sillman, CEO of CMIPA. “We thought about setting up our own urgent-care center while evaluating our options. We even hired a consultant and became familiar with all the urgent-care providers nationally and locally.” With the help of a consultant, Sillman identified Doctors Express as the most viable option. “Together we saw the benefits of a true partnership where other urgent-care providers did not,” she said. “Doctors Express will honor our patient relationships and extend patient care on nights and weekends for a true, mutually beneficial partnership. Furthermore, Doctors Express has the name brand and market recognition that we were looking for, largely due to the quality of their patient care.” Doctors Express currently has Massachusetts locations in Braintree, Burlington, Dedham, Malden, Marlboro, Natick, North Andover, Saugus, Springfield, Waltham, Watertown, and West Springfield, with several new locations in development. In addition to the two Worcester locations to be opened this year, the company plans to open a location in New Bedford later this month. The Marlboro location is the most recent addition to the Massachusetts-based operations of Doctors Express, having opened on Dec. 5 under the leadership of Managing Director Bing Yeo.

UMass Amherst, Amazon.com Create Virtual Bookstore
AMHERST — UMass Amherst has contracted with Amazon.com to replace its traditional on-campus textbook store with a virtual bookstore expected to save students about 30% compared with current prices on course materials and provide free, one-day shipping to the campus and nearby communities. This will be Amazon’s first online university store in the Northeast and its third nationwide, with potential annual savings of $380 per student. “We know students struggle with the high cost of textbooks and other course materials, and they have been moving to online purchasing. We are delighted to help them get the most competitive prices and first-rate service,” said James Sheehan, UMass Amherst’s vice chancellor of administration and finance. “By seamlessly linking our online campus information system to Amazon, we will make it convenient as well as economical for students to get the items they need for their classes, delivered in one day with no shipping charge to campus and nearby addresses.” Beginning in May, students will be able to order new, used, rental, and digital textbooks and other course materials through Amazon or through personalized links in SPIRE, the university’s online student-information system. To make finding UMass textbooks easier for students, Amazon will integrate relevant course and section information on customized Amazon product pages. In June, Amazon will also open a staffed customer pick-up and drop-off location in the Lincoln Campus Center. For several years, students have been turning from traditional textbook stores to online sources to save money. The university’s five-year contract with Amazon will accelerate the online-purchasing trend and save UMass Amherst students money, particularly through free shipping either to campus or to addresses in Amherst, Hadley, Northampton, Pelham, South Deerfield, and Sunderland. UMass Amherst officials said Amazon was chosen from six companies that submitted proposals because of its low prices and its ability to deliver superior customer service. Based on a sample of more than 1,500 course materials used in UMass Amherst classes during the 2014 spring semester, Amazon estimates it can offer UMass students a savings of 31% versus current bookstore prices, or around $1.4 million based on sales of textbooks at the existing UMass Bookstore. The College Board estimates that a student at a four-year state university spends $1,225 per year on textbooks and supplies, but that number varies across courses of study. Based on this rough estimate, UMass Amherst students could save about $380 annually.

Atlantic Fasteners Moves to Larger Facility
AGAWAM — Atlantic Fasteners has moved to a 44,500-square-foot facility in Agawam, bringing all employees under one roof. The 100%-employee-owned company, which sells industrial and aerospace fasteners and supplies nationwide, previously operated out of three locations in neighboring West Springfield. The new facility has the capacity to hold four times the company’s current inventory and accommodate 25% more office employees. It includes a 22-foot pickup counter, complete with 17 technical fastener wall charts to help customers with measuring fasteners, identifying head styles, and other important information. The ISO 9001:2008 and AS9120-certified firm was founded by Western Mass. businessman Patrick O’Toole in 1981. He sold the company to his employees in 2005.

WSU Online Programs Lauded by U.S. News
WESTFIELD — Westfield State University led Massachusetts’ state universities and placed in the top 30% out of 214 schools in U.S. News & World Report’s 2015 “Best Online Education Programs” rankings. Westfield State’s official ranking was 58 out of 214 in the category of online-education bachelor’s programs. “We are committed to finding new ways to expand access to a high-quality college education,” said Elizabeth Preston, president of Westfield State University. “Offering online access to our academic programming allows us to support the needs of students who might not otherwise be able to take advantage of the educational opportunities we offer.” Westfield State has offered online classes since 2002 and currently offers six online bachelor’s-degree-completion programs, in business management, criminal justice, liberal studies, history, sociology, and psychology. Evolving the program has been key to its success and expansion. Last year, Westfield State signed the MassTransfer Plus agreement that allows students who have completed an online associate’s degree at Holyoke Community College (HCC) to transfer to the university’s online bachelor’s-degree program, making it possible for them to complete a four-year degree fully online. The MassTransfer Plus agreement builds on the growing number of fully online degree programs available at HCC and Westfield State, as well as the institutions’ determination to make it easier for Massachusetts residents to obtain an education and move into higher-paying, in-demand career fields.

VertitechIT Launches New, Interactive Website
HOLYOKE — With sales at an all-time high, a modern headquarters, and a new, national business alliance focused on IT network infrastructure and unified communications, VertitechIT is celebrating with the launch of its new, interactive website, www.vertitechit.com. The site uses humorous, black-and-white photography and poignant headlines to draw in visitors, poking light fun at what can be a very staid and highly technical profession. “IT industry websites tend to be rather formulaic,” said VertitechIT Principal Partner Greg Pellerin. “It was important for our new site to reflect our corporate culture, one that promotes fun and creativity along with cutting-edge technical expertise.” The privately held company, which caters to the business and healthcare industries, just concluded its most successful year ever and recently moved into its new national headquarters in a converted 19th-century paper mill in Holyoke. VertitechIT also recently announced the formation of a national IT-solutions coalition with Microsoft platform provider Software Logic and unified communications expert Partner Consulting. The new Stability Alliance (www.stabilityalliance.com) is focused on building IT network infrastructures that allow businesses and healthcare systems to increase capacity, reduce costs, and improve efficiency.

SC Recognized for Community Engagement
SPRINGFIELD — Springfield College has been recognized by the Carnegie Foundation as one of a select group of colleges and universities throughout the country to earn its community-engagement classification. This classification recognizes Springfield College for its curriculum, which involves students and faculty addressing community needs, as well as outreach and partnerships that benefit the external community and the campus community. “This classification is highly respected and valued by the higher-education community,” said Springfield College Provost and Vice President for Academic Affairs Jean Wyld. “The essence of a Springfield College education is preparing students for careers and personal lives that improve the lives of other people, and this classification attests to that mission.” Springfield College is one of 361 institutions that now hold the community-engagement classification. This honor represents a higher-education institution’s excellent alignment among mission, culture, leadership, resources, and practices that support dynamic and noteworthy community engagement.

Springfield JCC Receives Grant for Wellness Project
SPRINGFIELD — The Springfield JCC Kehillah Special Needs Department’s Fitness Buddies Program is the recipient of a $10,000 grant from Ronald McDonald House Charities of Connecticut & Western Mass. for a wellness project that will significantly improve quality of life for young people with special needs. Recognizing the need in the Greater Springfield area for a fitness center with adapted equipment for teens with special needs, the JCC established a Fitness Buddies program with seed money from the Doug Flutie Foundation in 2013. As the popularity of the program increased, additional specialized equipment was needed to accommodate individuals with Down syndrome, Williams syndrome, and autism-spectrum disorders. Ronald McDonald House Charities stepped in to underwrite the cost of two Expresso S3Y youth bikes, which are safer than a conventional treadmill or elliptical machine. This type of bike is also being used in a pilot program with Harvard School of Public Health. Adding modified equipment puts special-needs individuals on a par with their friends and gives them access to aerobic and fitness equipment that otherwise would be excluded from their workout. “Innovations such as these accessible bikes for teens and young adults with special needs opens up yet another opportunity for profound self-development — in this case, exercising in a typical fitness center,” said Stocky Clark, executive director of Ronald McDonald House Charities of Connecticut & Western Mass. “RMHC is honored to partner with the JCC to bring this innovation to individuals with a range of special needs participating in the Kehillah Special Needs Department of the JCC.” Increased social interaction between the special-needs community and general members helps create healthy relationships and empowers individuals with special needs. Best Buddies matches teens and young adults who have social challenges with teens and adults in the community. Together, they work out at the Springfield JCC, and participants make new friends while learning healthy habits. Research shows that exercise yields a range of physical and mental-health benefits for children. The Springfield JCC serves the Greater Springfield and Northern Conn. communities, offering hundreds of programs for all ages with a strong commitment to individuals with special needs.

WMECo to Rebrand as Eversource Energy
SPRINGFIELD — Western Massachusetts Electric Co. (WMECo) announced it will undergo a corporate rebranding, complete with a new name, Eversource Energy. The change will become official on Feb. 2. All subsidiaries of Hartford-based Northeast Utilities will take the new name, including WMECo, NSTAR, Connecticut Light and Power Co., Public Service Co. of New Hampshire, and Yankee Gas Services Co. Tom May, chairman, president, and CEO of Northeast Utilities, stated in a press release that “consolidating our brand was the obvious next step for us as we continually strive to improve energy delivery and customer service to our 3.6 million electricity and natural-gas customers across the region.”

Real Pickles Wins Good Food Award
GREENFIELD — Dan Rosenberg and Addie Rose Holland of Greenfield-based Real Pickles joined top artisan food producers from around the country on Thursday for the Good Food Awards ceremony at the Palace of Fine Arts in San Francisco. Real Pickles was awarded a top honor at the event for its organic beet kvass, a fermented beverage traditional to Eastern Europe. “One of our goals at Real Pickles has always been to promote the flavor and health benefits of fermented foods,” said Rosenberg. “Receiving a national honor like the Good Food Award helps us get this message out.” Real Pickles uses the traditional pickling process — without vinegar — to make its line of fermented vegetables. The organic beet kvass is made with certified organic vegetables from northeast family farms, as are all of the company’s products. The kvass is available by the bottle from area retailers, including Green Fields Co-op Market in Greenfield, River Valley Co-op Market in Northampton, and Whole Foods Market in Hadley. The Good Food Awards are given to artisan producers in five regions of the U.S. in 11 categories — beer, charcuterie, cheese, chocolate, coffee, confections, honey, oil, pickles, preserves, and spirits — and highlight outstanding American food producers who are making food that is exceptionally delicious and supports sustainability and social good.

MassMutual to Continue Sponsorship of Hampden County Legal Clinic
SPRINGFIELD — The Hampden County Bar Assoc. announced that MassMutual will be continuing its sponsorship of the Hampden County Legal Clinic for 2015 with a grant of $20,000. The grant will help carry on the expansion of pro bono activities as well as the promotion of the clinic. MassMutual has been the Hampden County Legal Clinic’s exclusive sponsor since 2012, not only providing financial support but also taking a leadership role in developing new pro bono opportunities and encouraging its in-house lawyers, paralegals, and staff to participate in the clinic’s programs. “Sponsoring the Hampden County Legal Clinic enhances access to justice for a significant number of local residents, ultimately benefiting the Greater Springfield community as well,” said Mark Roellig, executive vice president and general counsel. “We are proud to continue this relationship and hope to see growing numbers of legal volunteers donating their time through the clinic’s programs.”

Company Notebook Departments

United Financial Unveils Restructuring Initiatives
GLASTONBURY, Conn. — William H.W. Crawford IV, CEO of United Financial Bancorp Inc. and United Bank of Glastonbury, Conn., announced that the company expects to record certain charges in its fiscal 2014 fourth-quarter earnings, aggregating to a total of approximately $5.5 million pre-tax. The company has initiated certain restructuring initiatives in order to achieve greater operational efficiencies. The charges relate to a reduction in an unspecified number of management and staff positions and the implementation of a branch-optimization strategy, which includes the closure of five non-strategic branches in United’s branch network, pending regulatory approval. The five branch locations are 180 Main St. in Northampton, 491 Pleasant St. in Northampton, 6 Church St. in Northborough, 701 Church St. in Whitinsville, and 124 Main St. in Broad Brook, Conn. These branch closures are in addition to the four branches United said it would consolidate after it announced its merger in November 2013. Those four branches officially closed in October 2014. The company expects to realize approximately $3 million pre-tax in ongoing cost savings as a result of this restructuring. Nearly all of these benefits will be fully realized in fiscal 2015. “A continuing focus on cost efficiency has always been a key driver in making our company a success. We said we would continue to look for ways to strengthen United when we announced our merger last year, and we are delivering on that promise,” said Crawford. “Therefore, it requires some difficult but prudent financial decision making to make the company stronger and more efficient without compromising our commitment to exceptional customer service or our unwavering commitment to our communities. With expectations of continued pressure on spread income in 2015 due to the likely interest-rate environment, we thoughtfully and strategically identified key operational efficiencies that will result in significant ongoing costs savings in 2015.” The bank considered many factors before making a final decision, including the location of the branches and whether they supported its branch network, performance of the branches and deposit levels, demographics, and the level of customer foot traffic at these locations as well as business activity in the area. “Deciding to close these branches is not a reflection of the hard work and dedication of the employees who work at these locations. Instead, based on many factors, we just couldn’t make these five branches successful,” said Crawford. “We know change is not easy for employees and our customers. However, we will always be focused on delivering great customer service, providing convenient access to full-service banking through different channels, and giving back to the communities we serve. Implementing this branch optimization plan does not deter us from those priorities.” The company also announced that Scott Bechtle, chief risk officer, will be leaving United Bank effective Dec. 30. The bank’s risk-oversight responsibilities will be divided into a credit-risk function overseen by current Executive Vice President and Chief Credit Officer Mark Kucia. The enterprise risk-management and compliance will now be overseen by United’s newly-appointed chief risk officer, Elizabeth Kenney Wynnick, its current executive vice president and director of Internal Audit, who is replacing Bechtle.

American Benefits Group Receives Innovator Superstar Award
NORTHAMPTON — Helping companies navigate healthcare-benefit options while controlling costs and improving service has earned the American Benefits Group an Innovator Superstar Award from the Institute for HealthCare Consumerism (IHHC). The Annual HealthCare Consumerism Awards, published in the journal HealthCare Consumerism Solutions last month, recognize companies who excel in executing innovative health and benefit management programs or providing those solutions to organizations. As healthcare costs have steadily increased, employers nationwide have been responding with large-scale adoption of high-deductible health plans paired with pre-tax, employee-controlled benefit spending accounts. American Benefits Group provides employers with turnkey, third-party administration of a wide range of pre-tax employee benefits, including health reimbursement accounts (HRA), health savings accounts (HSA), and flexible spending accounts (FSA). These accounts help companies and their employees offset the cost of deductibles, co-pays, and other medical expenses that are not covered by their healthcare plan, allowing employees and employers to contribute pre-tax funds into accounts designated for healthcare expenditures. Since pre-tax account contributions are not subject to employment and personal income taxes, they create substantial tax savings for the employees. The company also provides COBRA administration and compliance, as well as pre-tax commuter accounts. “We’re honored to be recognized by the Institute for HealthCare Consumerism,” said Robert Cummings, CEO and managing principal of American Benefits Group. “Our company delivers concierge-level services with cutting-edge technology for our customers who range from Fortune 1000 organizations to Main Street businesses. Using leading-edge technology, such as consumer web and mobile applications and a smart-benefits, debit-card payment system, we’re delivering efficiencies and a superior consumer experience for our customers and their employees.” American Benefits Group was founded by Cummings in 1989 and has 27 Northampton-based employees. Current customers include more than 650 companies nationwide with 50 to 15,000 employees, including international, iconic brands like Ferrari Maserati, Wall Street giant Cantor Fitzgerald, and Mitsubishi, as well as many area employers, such as Mount Holyoke College and Florence Savings Bank.

Conca Brings Elite Baseball Development Program to Palmer- Wilbraham Area
WEST SPRINGFIELD — The Elite Baseball Development Program that helped develop Arizona Diamondback Nick Ahmed into the powerful shortstop he is today has come to Palmer.  Conca Sport & Fitness, LLC (CSF) will be bringing its Conca Sports Performance division to AP Player Development in Palmer, located at 1 Chamber Road. Conca Sports Performance is the highly specialized athlete-development division of Conca Sport & Fitness, LLC, which offers sport-specific strength and conditioning. One such program, the Elite Baseball Development Program, has been offered at its West Springfield facility since 2009, training high-school, collegiate, and professional athletes. Athletes in Palmer and surrounding areas will have the same opportunity. With the dynamic collaboration between CSF and AP Player Development, athletes will now have the opportunity to train on and off the field, using AP’s outdoor and indoor resources. “We’re pleased to have him bring Conca Sports Performance to our facility and provide the expert strength and conditioning for the talent we are developing,” said Peter Fatse, owner and director of AP Player Development. The Elite Baseball Development Program includes individual assessments and program design, supervised strength and conditioning, and nutrition education. Pitchers and hitters are assessed using cutting-edge ZenoLink 3-D technology to create an accurate performance profile that serves as the basis for their training programs. These programs are tailored to the players’ specific needs, including strengths, deficiencies, and injury history. “What happens in the offseason is just as important, if not more so, than what happens during the season with regard to strength and conditioning,” said Steve Conca, owner of Conca Sport and Fitness. “The proper program design can make all the difference on the field, and our Elite Baseball Development Program identifies the individual needs of the players to ensure they perform their best while reducing the chances of an overuse injury.”

Elms Upgrades Library to Meet Evolving Needs
CHICOPEE — To help today’s digitally advanced students get the best possible use out of their library system, Elms College is giving the Alumnae Library a facelift this month in the form of a new ‘learning commons’ that will encourage learning through collaboration, discussion, research, and inquiry. Learning-commons spaces are an exciting trend at higher-education institutions, driven by the increasing availability and use of digital modes of information retrieval and sharing. Students now get their information not only from texts, but also online and from each other, and academic libraries are evolving into dynamic, integrated spaces that do far more than house books. Such spaces combine the library, computer lab, research center, support services, and meeting places to give students every possible resource for learning. Education has grown more collaborative over the years, and these common landing spots allow groups to innovate and collaborate much more freely than they could in the past, establishing connections and improving participation to promote learning and academic development. “Students need space to work together on learning projects, access technology, utilize academic support, and explore library resources,” said Joyce Hampton, dean of Student Success and Strategic Initiatives at Elms. The college has invested approximately $50,000 for the technology and the collaboration-friendly furniture, and also invested in a new transformer. The investment gives all Elms students — undergraduates, graduate students, and non-traditional students — a common space that is devoted to them and their scholarship, with resources designed to enhance academic success, facilitate degree completion, develop interpersonal skills, and ultimately make students more marketable. “I am hopeful that students will view the investment in their library as an investment in themselves, and will begin to treat the library as if it were their second home,” said Anthony Fonseca, Alumnae Library director. It’s also an investment in Western Massachusetts, as the library and its resources are open to the public. The new area will include computer workstations; lounge chairs with tablet tabletops that can be powered up; Backbone media platforms with 50-inch, wall-mounted flatscreens that allow for media sharing and collaboration; mobile whiteboards; café-height worktable areas with power and data access; mobile worktables with power access; laptops available for library use; new printer technology; and upgraded wireless capacity.

Holyoke Medical Center Named a Top Hospital
HOLYOKE — For the first time, the Leapfrog Group has named Holyoke Medical Center (HMC) to its annual list of Top Hospitals. An elite distinction awarded to hospitals nationwide for demonstrating excellence in hospital safety and quality through the Leapfrog Hospital Survey, the Leapfrog Top Hospital award is given to fewer than 7% of all eligible hospitals. “Earning the Leapfrog Top Hospital award tells us that we are succeeding in our mission to set a new standard in patient care,” said Spiros Hatiras, HMC President and CEO. “We believe that being a premier medical institution requires a commitment to safety and quality, as well as a fundamental respect for the patient. At Holyoke Medical Center, we treat patients with authentic compassion and empathy, as we would our own families.” Leah Binder, president and CEO of the Leapfrog Group, noted that the Top Hospital award “is widely acknowledged as one of the most prestigious distinctions any hospital can achieve in the United States. It recognizes institutions for their excellence in quality of care and patient safety, as well as their commitment to transparency. By achieving Top Hospital status, Holyoke Medical Center has proven it’s a premier institution and deserves to be recognized for its dedication to the families and patients in Western Massachusetts.” Holyoke Medical Center was one of 94 Top Hospitals recognized nationally, including academic medical centers, teaching hospitals, and community hospitals, and children’s hospitals in rural, suburban, and urban settings. The selection is based on the results of the Leapfrog Group’s annual hospital survey, which measures hospitals’ performance on patient safety and quality, focusing on three critical areas of hospital care: how patients fare, resource use, and management structures established to prevent errors. Performance across many areas of hospital care is considered in establishing the qualifications for the award, including rates for high-risk procedures and a hospital’s ability to prevent medication errors. To see the full list of institutions honored as a 2014 Top Hospital, visit www.leapfroggroup.org/tophospitals.

ENERGIA Fitness Studio Opens Second Location
HADLEY — ENERGIA Fitness has announced its second location and the launch of 50/50 Fitness/Nutrition, a Balanced Approach to Health & Wellness, at 226 Russell St. in Hadley. ENERGIA changed ownership late last year and has rapidly expanded, outgrowing its space. “50/50 Fitness/Nutrition wasn’t established simply because we ran out of space or were just looking to expand on our class and personal-training offerings,” said Justin Killeen, program director and owner of ENERGIA. “We’re completely revitalizing our systems and rebranding to ensure that people really get the full ENERGIA experience. A lot of what we provide our clients with is extremely unique, almost unexplainable in a way. Every client is different. We all learn differently, respond differently to various methods of teaching, and obtain very different results. Our method of coaching and relationship building takes the average training experience and drives it where other trainers, other gyms, won’t go.” He went on to note that one of the biggest initiatives in the new space will be to bridge the gap between healthcare professionals — doctors, nutritionists, physical therapists, massage therapists, etc. — and fitness professionals. “We don’t prescribe diets, we don’t promise instant results, and we don’t injure anyone. What we do offer is a renewed sense of balance, a promise for lifestyle change, and a community of support unlike any other.”

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Easthampton Savings Bank to Acquire Citizens National Bank
EASTHAMPTON — Easthampton Savings Bank, the wholly-owned subsidiary of ESB Bancorp Inc., announced that ESB Bancorp has signed a definitive merger agreement with Citizens National Bancorp Inc., under which ESB Bancorp will acquire Citizens National Bancorp in a transaction valued at approximately $51.3 million. Citizens National Bancorp is the holding company for the Citizens National Bank, a $333 million bank located in Putnam, Conn. Following completion of the merger of ESB Bancorp and Citizens National Bancorp, the Citizens National Bank will merge with and into Easthampton Savings Bank. The transaction will expand Easthampton Savings Bank’s market presence into the Northeast Conn. and Central Mass. markets. Following completion of the transaction, ESB Bancorp will have consolidated assets of more than $1.3 billion and a branch network of 15 full-service offices. The transaction is expected to be accretive to ESB Bancorp’s earnings in the first year of combined operations. Easthampton Savings Bank will continue to be well-capitalized under applicable regulatory requirements following completion of the transaction. Matthew Sosik, president and CEO of Easthampton Savings Bank, stated, “we are very pleased to announce our acquisition of Citizens National Bank and to welcome the Citizens employees and customers into the ESB family. We are very familiar with Citizen’s market area, and we are excited to grow through an expansion into the Northeast Connecticut and Central Massachusetts markets. Given Citizens’ excellent reputation and franchise value in their market area, we expect to operate Citizens’ five branches under the Citizens trade name after the transaction is completed. That structure will allow us to remain acutely attentive to our existing customers and communities in the Pioneer Valley, while allowing us to expand and further develop Citizens’ market share.” Added David Conrad, president and CEO of the Citizens National Bank, “we believe this truly excellent opportunity to join ESB, a top-performing mutual bank, will serve our customers, employees, and communities very well.” The merger is subject to certain conditions, including the approval of the holders of at least a majority of the shares of Citizens National Bancorp and receipt of customary regulatory approvals. The merger is expected to be completed early in the third quarter of 2015.

Elms College Garners $27,000 Grant to Expand Mobile Healthcare
CHICOPEE — The Elms College School of Nursing’s caRe vaN has received a one-year, $27,000 grant from the Raskob Foundation of Wilmington, Del. to expand its mobile healthcare project, which offers free nursing services to the homeless and underserved of Chicopee. The caRe vaN is a mobile clinic run by Br. Michael Duffy, assistant clinical professor, coordinator of the Accelerated Second Degree in Nursing Program, and conventual Franciscan friar. He and nursing students provide free healthcare services, including blood-pressure checks and monitoring, blood-sugar checks, foot care, episodic first aid, minor wound care, and patient education. Since 2013, the van has set up shop on Sundays in the former CVS parking lot of the Exchange Street plaza and on Tuesdays at Lorraine’s Soup Kitchen and Pantry. With this grant, “we’ll be able to expand mobile healthcare to the homeless. It also provides ongoing maintenance of our 1988 vintage van, which has a leaky roof and leaky window seals,” Duffy said. “We could bring on board a psychiatric nurse practitioner a couple hours a week. We also could bring on a driver, which could let us expand to a third day a week on the street.” He also plans to use grant funds for monthly visits from a podiatrist and a barber, and even for monthly laundry vouchers for the van’s clients — all of which are services greatly needed by local homeless people. “Everyone who gets their blood pressure and blood sugar checked would get $5 toward laundry,” he said. Without the grant, expanded services would have had to wait, Duffy said. “We wouldn’t be able to contemplate having a psychiatric RN on board. We’d have to be begging elsewhere for funding to fix our particularly leaky windshield — the rubber is shot.” The caRe vaN helps Elms students prepare for their future nursing careers, he added. “Long-range, healthcare is somewhat headed out of the typical hospital-based model we saw years ago. It’s much more clinic-based and accessible.” Students with experience in this kind of setting will be more marketable upon graduation, too. “It’s real hands-on work,” he said. “They’re working with folks in the community where they are. And it makes them think on their feet. The homeless are with us for a short period; it’s a transient culture, so they’re there for five to 10 minutes. How much can we get done? Can we encourage them to stay longer than just blood pressure and blood sugar?” Working in the van also helps students live the Elms College mission of empowering students to effect positive changes in the community and in the world, Duffy said, adding it “teaches them creative ways to respond to the demands of their chosen profession — nursing — and allows them advocate for people in need. They go hand in hand, no doubt about it.”

Berkshire Bank Earns Community Impact Award
ALBANY, N.Y. — Berkshire Bank was recently honored by the Stakeholders Foundation in Albany, N.Y. with the 2014 Capital Region Community Impact Award. The foundation’s annual awards honor exemplary companies for their philanthropic and volunteer work in the Capital Region. Berkshire Bank received the Corporate Volunteer of the Year award recognizing its X-TEAM employee-volunteer program. The awards were presented in a ceremony at Proctors Theatre in Schenectady, N.Y. on Nov. 12. The Corporate Volunteer of the Year award was presented to Berkshire for its exemplary volunteer strategy that effectively integrated volunteerism into the company’s business culture, had a sizeable impact on the community, and served as an inspiration to others. Nearly 100% of bank employees in the Capital Region have participated in one of Berkshire’s company-supported projects over the last two years. With projects including fund-raising efforts for the Leukemia & Lymphoma Society’s Light the Night Walk, building homes with Habitat for Humanity, and work with the Regional Food Bank of Northeastern New York, Capital Region employees completed more than two dozen volunteer service projects in 2014, impacting thousands of lives and dozens of communities. Berkshire Bank’s X-TEAM provides all employees with paid time off to volunteer at company-supported projects. Bank employees help identify, select, plan, and execute all of the company’s volunteer work. This approach allows the bank to engage staff and choose volunteer opportunities that are important to local stakeholders. The program is also another way for Berkshire to give back to the community in addition to financial contributions of more than $2 million annually through its charitable foundations and corporate support.

WSU Names Presidential Search Committee
WESTFIELD — The Westfield State University board of trustees formally approved a motion at its Dec. 15 meeting naming campus and community leaders to serve as members of WSU’s presidential search advisory committee. The committee will be led by trustees Steven Marcus and Terrell Hill, who were appointed to serve as the chair and vice-chair, respectively, at the April board meeting. “The professionals selected for the presidential search committee offer a diversity of backgrounds, opinions, and experiences that will be essential when developing criteria, evaluating credentials, and identifying candidates for the university’s next president,” Marcus said. Committee members include Katheryn Bradford, director, Alumni Relations (APA); Junior Delgado, director, Career Services (APA); Evelyn Dina, SGA member, student representative; Joshua Frank, student trustee; Margot Hennessy, chair, Ethnic and Gender Studies, MSCA chapter president; Terrell Hill, trustee; Robin Jensen, chair, Foundation Board; Ron’na Lytle, administrative assistant, Ethnic and Gender Studies (AFSCME); Steven Marcus, trustee; Luis Perez, trustee; Carlton Pickron, vice president, Student Affairs (NUP); Henry Thomas, BHE representative; and Edward Welsh, associate professor, Mathematics (MSCA). The Presidential Search Committee members are responsible for selecting the university’s 20th president. The committee’s first task will be the selection of an executive search firm to assist in the process. A request for proposals (RFP) was posted nationally this fall, and four firms have responded. Marcus plans to convene the search committee in early January to review the four proposals and to select a finalist for presentation to the board at its next meeting on Feb. 5. As the search gets underway, a website will be established to to serve as the official resource for information and updates on the process.

G.M. Morisi Insurance Relocates to Longmeadow
LONGMEADOW — The G.W. Morisi Insurance Agency has moved to a new address after being in Springfield for 65 years. The current address is 175 Dwight Road, Suite 309, in Longmeadow. G.W. Morisi Insurance Agency is a full-service insurance agency that has been family-run for more than 65 years. It is a third-generation family business with extensive experience in a full range of personal lines and business insurance.
 
Q Smokin’ Good Food Opens in Springfield
SPRINGFIELD — It’s been said there’s no place like home for the holidays, which was a challenge for Craig and Chris Spagnoli, co-owners of the new Q Smokin’ Good Food in Springfield. Craig and his son, Chris, recently opened the restaurant, with a menu influenced by Chris’ wife, Sarah Anne, who is originally from South Carolina. Together, they saw an opportunity to fuse southern-style barbecue with local flavor in their restaurant on State Street. “Mason Square and the surrounding community is a really vibrant, diverse area,” said Chris Spagnoli. “There are college students and professors, businesses, public schools, and a well-established community, so we want to see the local flavor start to reflect that diversity.” The menu includes authentic, southern-style barbecue made daily from old family recipes that are complimented by local, artisan craft beers, not to mention fan favorites for the kids, including the ‘little piggy’ pulled-pork sandwich and macaroni and cheese. “The holiday season is a great time to get together and enjoy a family meal,” said Sarah Anne Spagnoli. “At Q Smokin’ Good Food, we have great gifts ready just in time for the holidays. From gift certificates to catering for your holiday events, we can do it all.” Gift cards are 20% off during the holidays. Q Smokin’ Good Food is available as take-out and delivery as well as dine-in. The restaurant regularly features vintage Indian Motorcycles, as it is located directly across the street from the Indian Motorcycle Apartments that were previously the old Indian Motorcycle factory.

Company Notebook Departments

Paragus Recognized as Model Employer
HADLEY — Paragus Strategic IT was recently honored with an Employer of Choice award by the Employers Assoc. of the NorthEast at the organization’s Employment Law and HR Practices Conference in Sturbridge. Paragus CEO Delcie Bean was also a featured speaker at the 21st Century Talent event focused on how top employers are changing today’s workforce. Winners of the Employer of Choice award are recognized for developing a culture of transforming and rewarding employee performance. Entrants are judged in categories including company culture, training and development, communication, recognition and reward, and work-life balance. Past winners include Maybury Material Handling, PeoplesBank, and Health New England. The 21st Century Talent conference was organized by Bank of America, Commonwealth Corp., and Grads of Life. Along with representatives from Harvard and Udacity, Bean was invited to speak about Paragus Strategic IT’s commitment to the next generation of workforce. With a 546% growth rate over six years, Paragus is the second-fastest-growing outsourced IT firm in New England. Most recently, Bean started Tech Foundry, a nonprofit education program designed to provide area high-school students with strong education and career training in technology.

Nuclea Biotechnologies Secures Design Patent
PITTSFIELD — Nuclea Biotechnologies Inc. announced that it has secured a new U.S. design patent for the design of its beam-dump assembly, a mechanical component that will be utilized in multiple diagnostic applications. The beam-dump assembly is used for the detection of low-abundance proteins within microfluidic-based environments. It identifies a change in biological samples by reading laser light. This detection instrument will be used for protein detection in Nuclea’s fatty-acid synthase (FAS), HER-2/neu, and CAIX diagnostic tests, with future potential use in additional diagnostic tests. The design patent is an important step for Nuclea as the company continues to expand its intellectual property surrounding its proprietary tests and methods. “This is another milestone for Nuclea in developing new diagnostic-based technology as it relates to the analysis of fluids in a variety of diseases,” said Patrick Muraca, the company’s president and CEO. Based in Pittsfield, Nuclea, with additional operations in Worcester and Cambridge, has developed and is commercializing unique diagnostic tests for colon, breast, leukemia, lung, and prostate cancer, as well as for diabetes and other metabolic syndromes. Nuclea also performs research leading to novel molecular oncology companion diagnostics for the pharmaceutical and biotechnology industries.

Dowd Agencies Merges Indian Orchard Offices
HOLYOKE — The Dowd Agencies, a leading insurance provider serving New England for more than 115 years, announced a merger of the firm’s two Indian Orchard-based offices. Moskal-Dowd, previously located at 20 Parker St., and Orchard-Dowd, previously located at 144 Main St., have officially merged and will now operate as the Indian Orchard-based location of the Dowd Agencies located at 485 Main St. The new, 2,500-square-foot office is officially open for business. Customers and the general public are invited to visit, and an open house is planned for the spring of 2015. “One centralized location for our Indian Orchard office will increase accessibility for our customers,” said John Dowd Jr., president and CEO of the Dowd Agencies. “The benefits of the new office include ample parking, a large conference room for meetings, and, most importantly, a larger staff to provide our customers a broader service offering from one location.” The Dowd Agencies will continue to be headquartered in Holyoke, which houses the firm’s human resources department and administrative staff.

Comcast Lends Support to New Agawam YMCA
SPRINGFIELD — In response to the recent opening of the Agawam YMCA Wellness & Program Family Center, the YMCA of Greater Springfield is announcing the donation of $10,000 from Comcast. The Agawam YMCA is the latest addition to the YMCA of Greater Springfield’s many locations, providing membership and program opportunities to the Agawam region. With support from Comcast in the way of public-service announcements and direct financial contributions, the Agawam YMCA is slated to impact more than 3,000 youth, teens, families, and seniors in Agawam and its surrounding communities. The YMCA of Greater Springfield serves 115,000 members and program participants in 14 cities and towns throughout the region. The Agawam YMCA includes a health and wellness center, sauna, group exercise space, café, technology center, and community meeting space. Naming opportunities for donors are still available. To learn more about the YMCA of Greater Springfield, contact Nikki Durham at [email protected] or visit www.springfieldy.org.

Company Notebook Departments

Florence Bank Opens New Hadley Branch
HADLEY — Florence Bank, a mutually owned savings bank serving the Pioneer Valley through nine branch locations, celebrated the opening of its new Hadley location at 377 Russell St. last month, with local and state officials, as well as more than 100 well-wishers. Florence Bank CEO John Heaps Jr. and bank officials were joined by State Senate Majority Leader Stan Rosenberg, state Rep. John Scibak, Hadley Town Administrator David Nixon, and Amherst Chamber of Commerce Executive Director Don Courtemanche, along with customers, friends, and supporters who turned out to welcome the bank to its new home. In addition to the ribbon cutting, bank officials officially dedicated a new tractor weathervane, which sits atop the new building, to the Devine family of Hadley. John Devine, who was a lifelong farmer and a member of Hadley’s Planning Board, was instrumental in recommending that the bank consider a cupola and weathervane as part of the new building’s design. Bank officials wanted to do something to honor the memory of Devine, who passed away unexpectedly a year ago. Florence Bank Senior Vice President Sharon Rogalski presented a replica of the weathervane to John Devine Jr., who accepted the gift on behalf of his family. Toby Daniels, vice president and  branch manager of the Hadley Branch, will continue in that role in the new location. “Hadley has been our home for nearly 20 years,” said Heaps. “We are especially pleased to renew our commitment to this community with our new location. We thank our many customers and friends for their ongoing support and look forward to serving everyone for years to come.”

PeoplesBank Named a ‘Top Place To Work’
HOLYOKE — Recently, the Boston Globe recognized PeoplesBank as a “Top Place to Work” for the third year in a row. Massachusetts-based companies that are eligible for Top Place to Work consideration undergo a rigorous evaluation by survey firm WorkplaceDynamics. More than 76,000 individuals’ responses were submitted by the companies regarding key factors related to employee happiness, company direction, execution, employee connection, work load and responsibility, management, and pay and benefits. 
“While there is definite value in these indicators, many signs of recovery cannot be boiled down to pure economics,” said Boston Globe Business Editor Mark Pothier. “The companies on our Top Places to Work list foster productivity and innovation by investing in the happiness of their employees, which cannot solely be measured in dollars and cents.” Said Douglas Bowen, president and CEO of PeoplesBank, “our intent was to establish the values and culture necessary to support a great organization. Over time, we learned that those values and that culture would improve our bottom line and make PeoplesBank a top place to work.” Employee engagement is critical to a high-performance culture, according to Janice Mazzallo, executive vice president and chief human resource officer at PeoplesBank. “Associates become engaged when they know we care about them,” she said. “We want to know their ideas, so we have associate think tanks. We want them to grow, so we have innovative development programs, mentoring, and learning centers. And we want to encourage life-work balance because our values are abou more than just work. We need to have fun, too.” As part of the Top Place to Work award to PeoplesBank, the Boston Globe highlighted two efforts by bank associates. The first, called the Smoothie Patrol, started at an associates’ organized wellness fair and was so well-received that associates decided to take it on the road and make surprise visits to each of the bank’s 17 offices. Xiaolei Hua, an assistant vice president and credit officer at PeoplesBank and Habitat for Humanity volunteer, was interviewed by the Boston Globe regarding the bank’s support of volunteerism. “I know that the bank cares about more than just getting the work done,” Hua told the paper. “They care about me, my family, and the community.”

Polish National Credit Union Donates $15,000 to Westfield Senior Center
WESTFIELD — At a check-presentation ceremony last month, Polish National Credit Union made a $15,000 donation to the capital campaign of Friends of the Westfield Senior Center Inc. The donation was made at the Westfield River Branch of the PNCU by Branch Manager Cynthia Houle to Friends of the Westfield Senior Center’s board of directors. PNCU President and CEO James Kelly commented on the credit union’s commitment to the Westfield community. “Our branch in Westfield is one of our largest and most vibrant locations, and we enjoy being involved in supporting the community in any way we can. The new senior center is going to be a wonderful asset to the community, and PNCU is thrilled to be a part of it.” The donation will be used for furnishings at the new senior center, currently under construction on Noble Street in Westfield. “The Polish National donation will enable us to provide comfortable furniture and accessories for the new senior center that Westfield’s seniors will benefit from for years to come,” said board member Tom Keenan. “Polish National is genuinely concerned about the community and making Westfield a better place to live.” Founded in 1921, Polish National Credit Union is one of the largest credit unions in the Pioneer Valley. Headquartered on Main Street in Chicopee, the credit union operates full-service branches in Chicopee, Granby, Westfield, Southampton, Hampden, and Wilbraham.

Grainger Foundation Supports STCC Foundation
SPRINGFIELD — The Grainger Foundation, an independent, private foundation located in Lake Forest, Ill., has donated $5,000 to the Springfield Technical Community College (STCC) Foundation in support of its Foundation Innovation Grant program. “This grant will be used to help us continue to support faculty and staff innovation here at STCC,” said President Ira Rubenzahl. “The Foundation Innovation Grant program helps us to improve excellence in the delivery of academic or student retention services at STCC. We are grateful to the Grainger Foundation for its generosity and in helping us to continue our mission.” In addition to the contribution from the Grainger Foundation, the STCC Foundation will match Grainger’s $5,000 contribution this year. Foundation Innovation Grants are awarded in the spring. “We want to thank the Grainger Foundation for its generous support,” said STCC Foundation President Kevin Sweeney. “With their assistance, the STCC Foundation will continue its commitment to support innovative projects at the college that promote community impact, economic growth, workforce development, and quality of life in our region.” The donation to the STCC Foundation was recommended by John Duffy, market manager of W.W. Grainger Inc.’s Springfield location. Grainger has been a part of the Western Mass. business community for nearly 40 years as the leading broad-line supplier of maintenance, repair, and operating products. “We are proud to recommend the programs offered by STCC,” said Duffy. “We understand the need for active engagement and partnership between our technical education providers, businesses, and the community.” The Grainger Foundation was established in 1949 by William Grainger, founder of W.W. Grainger Inc.

Mercy Hosts Topping-off Event for Cancer Center
SPRINGFIELD — The construction project to expand the Sr. Caritas Cancer Center at Mercy Medical Center is on schedule, and a topping-off ceremony was held Nov. 20 to mark the completion of the project’s main structure with the placement of the top steel beam. A topping-off ceremony is a tradition within the construction industry and is held when the highest structural point in the building construction is attained. To celebrate this event, the last steel girder is signed, lifted into place, and welded to the structure. A small evergreen tree and the American flag are also secured to the girder as it is hoisted to the top of the structure. The tree is meant to represent the strength of the new building and the desire for the construction project to remain injury-free. The $15 million expansion of the Sr. Caritas Cancer Center, which will add an additional 26,000 square feet of space on two levels, is designed to provide more comprehensive care delivery and added convenience for patients. In addition to radiation-oncology services, medical-oncology offices, physician offices, and exam rooms will be located on the first floor. Medical-oncology treatment and infusion space, an oncology pharmacy, and laboratory space will be located on the second floor.

Company Notebook Departments

PeoplesBank Again Named a Top Corporate Charitable Contributor
HOLYOKE — PeoplesBank was honored by the Boston Business Journal with a “Top Corporate Charitable Contributor” award for the seventh year in a row. The bank was recognized along with other recipients at the publication’s annual Corporate Citizenship Summit on Sept. 10 at the Westin Copley Place hotel. The award was accepted by Douglas Bowen, president and CEO of PeoplesBank, on behalf of the bank’s more than 250 associates. Susan Wilson, first vice president of Corporate Responsibility at PeoplesBank, noted that, “through our Community Care Program, we have contributed millions of dollars to local nonprofit organizations that provide services to the residents of Hampden and Hampshire counties. Our bank associates are committed to the community through their own generosity as well. They enthusiastically volunteer their time to help local schools, teach financial-education classes, clean up parks, plant trees, and help revitalize neighborhoods.” Wilson added that the bank’s charitable-giving program focuses on academic excellence, community vibrancy, and environmental sustainability. She also noted that PeoplesBank associates devote an average of 6,000 hours to volunteer work each year, and that 48 of the bank’s officers serve on the boards of directors and committees of 115 area nonprofit organizations.

Southwick Forastiere Funeral Home Celebrates 30 Years in Business
SOUTHWICK — Forastiere Family Funeral & Cremation announced the 30th anniversary of Southwick Forastiere Funeral Home, which opened on College Highway in Southwick in 1984. “For three decades, we have had a professional and compassionate team caring for families in Southwick and surrounding communities,” said Frank Forastiere, president and funeral director of Forastiere Family Funeral & Cremation. “Building a connection within the community and earning the trust of the families we work with are important aspects of our longevity, and we hope to continue to provide the same quality of service for years to come.” Forastiere Family Funeral & Cremation has served the Greater Springfield area since 1905, when Frank M. and Carmela Forastiere opened the original storefront on Water Street (now Columbus Avenue) in Springfield. In 1911, Forastiere’s flagship facility moved to William Street in Springfield before finally settling on Locust Street in Springfield, where it still resides today. Colonial Forastiere Funeral Home, located in Agawam, opened its doors in 1980, followed by Southwick Forastiere Funeral Home in 1984. “We have a vested interest in this community. We care for its members during times of grief,” said Forastiere. “Our staff is dedicated to meeting the needs of each and every family that passes through our doors. That dedication means a lot to our clients.” For more information, visit www.forastiere.com.

Monson Savings Bank Wins Gold Community Champions Award
MONSON — For the second year in a row, Monson Savings Bank has won the Gold Community Champions Award given by the New England Financial Marketing Assoc. (NEFMA). This year, the award was based on the bank’s extraordinary measures to improve and increase financial literacy throughout its communities. While the award was given by NEFMA, in order to insure impartiality, the judging was done by members of the PennJerDel Bank Marketing Assoc. in Pennyslvania, New Jersey, and Delaware, so that there was no connection to any of the banks being reviewed. Efforts by banks and credit unions all over New England were considered. According to Vincent Valvo, the organizer of the competition, “we received a record number of submissions, yet we gave out a more limited number of awards this year. That’s a clear reflection that judges held the submissions to a high bar and only rewarded the best of the best.” Monson Savings was the only winner in the financial-literacy category in which up to nine awards could have been given (gold, silver, and bronze for large, medium, and small banks). “We were extremely pleased to receive this award,” said Steve Lowell, president of Monson Savings. “We have become increasingly concerned about financial literacy and the fact that many people lack the money-management knowledge and skills they need to ensure long-term stability for themselves. We’ve made this a strategic priority and are addressing the issue on many fronts, including teaching in the schools; holding complimentary workshops on important financial topics that are open to everyone in the community; partnering with MassSaves, a statewide effort to help people improve their financial knowledge and build wealth; and offering banking products and services specifically designed to help young people learn how to bank and save. Our people are working very hard at this, and I am so very proud of them.”

MassMutual Approves $1.6B Dividend Payout to Policy Holders
SPRINGFIELD — Massachusetts Mutual Life Insurance Co. (MassMutual) announced that its board of directors has approved an estimated dividend payout of $1.6 billion for 2015, marking the third consecutive year the company has paid a record dividend to eligible participating policy owners and members. The dividends to be paid in 2015 reflect a dividend interest rate of 7.10% — maintaining the same rate as 2014 — for eligible participating permanent life and annuity blocks of business. The approved estimated payout represents an increase of $92 million — or 6.2% — over 2014, and reflects updated investment, mortality, expense, and other experience, as well as the distribution of other business earnings from the company’s asset-management and non-participating businesses. The 2015 MassMutual dividend payout marks the 17th consecutive year that it exceeds $1 billion. MassMutual has paid more than $21 billion in dividends over the last two decades, and although dividends are not guaranteed, the company has paid dividends to eligible participating policyowners consistently since the 1860s.

HMC Receives $3.9M for Behavioral Health, ED Enhancements
HOLYOKE — Holyoke Medical Center (HMC) has been awarded $3.9 million by the Mass. Health Policy Commission (HPC) for a project to enhance behavioral healthcare services for patients. The two-year project has an aggressive completion deadline of January 2017. The funds awarded by HPC are Phase 2 of the Community Hospital Acceleration, Revitalization, and Transformation (CHART) investment program, dubbed “Driving System Transformation.” HPC awarded $60 million for projects throughout the Commonwealth, for which they received requests of more than $117 million. HMC’s award was the highest award for a single hospital and reflects the recognition of the need for improved conditions as well as the vital role HMC plays in the community. The award also came with the expressed support from many local and state officials, including state Reps. Aaron Vega, Joseph Wagner, and John Scibak and state Sen. Don Humason. “This funding will allow us to create significantly improved conditions for all our patients, especially those with behavioral-health needs. Programmatic changes and designated treatment space for behavioral-health patients in the Emergency Department will help to avoid unnecessary hospitalization and reduce re-hospitalization of behavioral-health patients,” said HMC President and CEO Spiros Hatiras. Approximately half of the funds awarded by HPC, nearly $2 million, are designated to assist in a designated treatment space in the ED for behavioral-health patients, of which the total cost is estimated to be between $6 million to $7 million. Holyoke Medical Center will organize a capital campaign and invest in the balance of funds needed to complete the Emergency Department redesign project. The HMC Emergency Department serves more than 45,000 patients per year and will continue to serve the community through the redesign and construction phase of the project. The renovations of the ED will provide a designated treatment area needed to deliver safe, comprehensive behavioral-health services to a wide range of patients. The renovations are expected to begin in early 2015 and be completed by the end of the same calendar year. This initiative will also introduce robust care navigation in partnership with community organizations to ensure that patients receive targeted interventions, are referred to the ‘right’ services, and successfully follow through on their care plans to achieve optimal short- and long-term health outcomes. “This project is an amazing opportunity to provide specialized emergency care for people with mental-health and substance-abuse issues,” said HMC Director of Behavioral Health Baxter Chandler. “Not only will we more effectively address a patient’s emergency behavioral-health needs, we will also enhance our ability to connect patients with appropriate treatment and community services, reducing the need to return to the ED.”

Springfield Museums Announce Major Grants to Fund Renovations
SPRINGFIELD — The Springfield Museums have received two major grants to fund exterior renovations to the William Pynchon Memorial Building (formerly known as the Connecticut Valley Historical Museum). Through $120,000 from the Cultural Facilities Fund of the Massachusetts Cultural Council and another $50,000 from the Beveridge Family Foundation Inc., the Museums will be able to repair and restore the building’s slate roof, replace its gutters, rebuild its shutters and dormers, and paint the building in accordance with historical-preservation standards. Renovations to the building have already commenced, with completion targeted for the spring of 2015. The ultimate goal of the renovation is to reclaim the museum’s aesthetic appearance and prepare it for the installation of an exhibition honoring the life and work of Theodor Geisel (Dr. Seuss). Working in close collaboration with community leaders and educators, the museums plan to design and build a literacy-based, interactive exhibition titled “The Amazing World of Dr. Seuss” that will make his works come alive for children and their families, while also helping to boost Springfield’s profile as a regional and national destination. “The Pynchon Memorial Building is an integral component of the architectural landscape of the Quadrangle and cultural life of downtown Springfield, and we’re deeply indebted to the Massachusetts Cultural Council and the Beveridge Family for their help in reviving this elegant building,” said Springfield Museums Vice President Kay Simpson. Named after the founder of Springfield, the William Pynchon Memorial Building was built in 1927 to house the extensive collections of the Connecticut Valley Historical Society. Designed by Springfield architect Max Westhoff, the building exemplifies the Georgian Colonial Revival style that was popular in the early 20th century and reflected the prevailing attitudes about the importance of preserving and interpreting America’s colonial past. The central doorway has a ‘broken scroll’ pediment, pineapple centerpiece, and flanking pilasters, all characteristic hallmarks of Connecticut Valley homes of the 18th century. The Massachusetts Cultural Facilities Fund is a program of the Commonwealth of Massachusetts, administered through a collaborative arrangement between MassDevelopment and the Massachusetts Cultural Council.

Cooley Dickinson Recognized for Patient-safety Record
NORTHAMPTON — Cooley Dickinson Hospital was honored with an ‘A’ grade in the fall 2014 Hospital Safety Score, which rates how well hospitals protect patients from errors, injuries, and infections. The Hospital Safety Score is compiled under the guidance of the nation’s leading experts on patient safety and is administered by the Leapfrog Group, an independent industry watchdog. The first and only hospital-safety rating to be peer-reviewed in the Journal of Patient Safety, the score is free to the public and designed to give consumers information they can use to protect themselves and their families when facing a hospital stay. “Cooley Dickinson is fortunate to have a community of staff and providers who make delivering quality and safe care their daily priority,” said Joanne Marqusee, president and CEO of Cooley Dickinson. “But high quality and patient safety require not only skilled people with a commitment to great care, it also requires leadership at all levels to make safe systems and teamwork a priority.”

Visual Changes Announces Start of Construction Project
EAST LONGMEADOW — Visual Changes Inc. has announced its plans to build a premier day spa and salon at 100 Shaker Road in East Longmeadow. The company will partner with Craig Sweitzer & Co., LLC on the project. The site is a former post office and currently houses Atrium Dental Group, another Sweitzer construction project. With the addition of Visual Changes, the property is near full occupancy. “The design goal for Visual Changes is to create an environment that is simultaneously serene and high-tech with a cosmopolitan feel,” said founder Mark Maruca. The 2,300-square-foot facility will feature vaulted ceilings, state-of-the-art private spa spaces, and upscale stations for salon services.

Company Notebook Departments

United Financial Bancorp Posts Solid Third Quarter
GLASTONBURY, Conn. — United Financial Bancorp Inc., the holding company for United Bank, announced results for the quarter ended Sept. 30, 2014. These results represent the first full fiscal quarter as the combined United Financial (merger of legacy Rockville Financial Inc. and legacy United Financial Bancorp Inc.) Rockville was the legal acquirer in the merger of equals with legacy United, in a transaction that closed on April 30, 2014, and Rockville changed its name to United Financial Bancorp Inc. at that time. The company had net income of $10 million, or $0.19 per diluted share, for the quarter ended Sept. 30, compared to Rockville’s net income of $4.6 million, or $0.18 per diluted share, for the quarter ended Sept. 30, 2013. Operating net income for the third quarter of 2014 was $10.5 million (non-GAAP), or $0.20 per diluted share, adjusted for $4.5 million (pre-tax) of expenses related to the merger, $3.8 million (pre-tax) net positive impact of the amortization and accretion of the purchase accounting adjustments (or fair-value adjustments) as a result of the merger, and $430,000 (pre-tax) net gains on sales of securities. Operating net income for the quarter ending June 30 was $5.8 million (non-GAAP), or $0.13 per diluted share, adjusted for $21.3 million (pre-tax) of expenses related to the merger, $4.9 million (pre-tax) net impact of the amortization and accretion of the purchase accounting adjustments (or fair-value adjustments) as a result of the merger, and $589,000 (pre-tax) net gains on sales of securities. Operating net income for the third quarter of 2013 was $4.6 million (non-GAAP), or $0.18 per diluted share, adjusted for income of $29,000 (pre-tax) from net gains on sales of securities. “I am pleased to announce that, during United Financial Bancorp, Inc.’s first full quarter as a merged entity, the company reported strong organic earning asset growth, highlighted by 10% annualized commercial loan growth and record residential mortgage loan production, while maintaining superior asset quality,” stated William Crawford IV, CEO of United Financial Bancorp Inc. and United Bank. “While this is a difficult operating environment for banks, the company will continue its strategy of organic growth and commitment to enhancement of long-term shareholder value through operational and capital efficiency.” Other financial highlights:
• Third-quarter net income of $10.0 million, or $0.19 per diluted share, and operating net income of $10.5 million, or $0.20 per diluted share;
• A 12% increase in operating revenue, compared to linked quarter;
• A 22% increase in operating expense, compared to linked quarter;
• A 3.56% GAAP tax-equivalent net-interest margin, compared to 3.86% in the linked quarter. On an operating basis, the third-quarter tax-equivalent net-interest margin was 3.23%, compared to 3.34% in the linked quarter; and
• Operating non-interest expense/average assets decreased to 2.32% from 2.38% in the linked quarter.

Freedom Launches ATMs in Rite Aid Pharmacies in Western Mass.
SPRINGFIELD — Freedom Credit Union and Welch ATM announced that Freedom Credit Union-branded ATMs are now available in Rite Aid pharmacies in Agawam, Chicopee, Easthampton, Holyoke, Lee, Monson, Pittsfield, Southwick, Springfield, West Springfield, and Westfield. Freedom will also provide its members with surcharge-free access to all 224 Rite Aid pharmacy locations in Massachusetts and Connecticut. In addition to custom branding, Welch ATM is providing new, fully compliant ATM machines and complete management. “We are excited to provide Freedom Credit Union with ATM branding at Rite Aids in Massachusetts,” said Adam Hobelmann, senior vice president at Welch ATM. “Our company strives to provide customer satisfaction, and we look forward to offering easy cash access and consistent ATM service to Freedom Credit Union’s members.” Over the past 11 years, Freedom Credit Union has grown from one branch to 10. The newest branch opened in September in the Roger L. Putnam Vocational Technical Academy on State Street in Springfield.

Florence Bank Sets Grand Opening at Hadley Branch
HADLEY — Florence Bank, a mutually owned savings bank serving the Pioneer Valley through nine branch locations, will celebrate the official opening of its new Hadley location at 377 Russell St. on Nov. 8 between 10 a.m. and noon. The public is invited to help celebrate the important milestone by joining officials from the bank for a grand-opening ceremony that includes a ribbon cutting, a weathervane dedication in memory of John Devine, refreshments, and entertainment. The opening of this branch culminates a construction project that began in the spring. The bank’s new home is only a few doors down from where it has been serving the town for nearly 20 years. “The bank owns the real estate at its new location, whereas we rented our previous space at 335 Russell St. It made sense for us to own the space and have control over renovations and upgrades as needed,” said John Heaps, Jr., president and CEO of Florence Bank. “Plus, this is a truly state-of-the-art facility that we believe will be very well-received and appreciated by our customers and friends.” Amenities and features of the new, 3,150-square-foot branch include direct access from Route 9; a full-service teller line with state-of-the-art technology for quick cash handling; walk-up and drive-up ATMs with smart technology for easy depositing; three drive-up lanes, including a drive-up ATM; expanded private offices and a private conference room; an energy-efficient building to minimize the carbon footprint; and a comfortable waiting area with a coffee bar and free wi-fi. Wright Builders Inc. and HAI Architecture worked on the design and construction of the new building in close cooperation with officials from the bank. Toby Daniels, vice president and branch manager of the Hadley branch, will continue in that role in the new location.

Paragus Ranks Among ICIC and Fortune’s Inner City 100 Winners
SPRINGFIELD — The Initiative for a Competitive Inner City (ICIC) and Fortune announced that Paragus Strategic IT was selected for the 2014 Inner City 100, a list of the fastest-growing inner-city businesses in the U.S. This year, for the first time in the list’s 16-year history, the Inner City 100 consists of 10 fast-growing businesses from 10 industry categories: construction, manufacturing, professional services, food and beverage, retail, media and communications, software and information technology, transportation and logistics, healthcare and biotechnology, and arts, entertainment, and recreation. Applicants ranked according to revenue growth against their industry peers, as well as overall. Paragus Strategic IT ranked sixth in the software and information-technology category, and 35th overall on the list of 100. The Inner City 100 program recognizes successful inner-city businesses and their CEOs as role models for entrepreneurship, innovative business practices, and job creation in America’s urban communities. Paragus Strategic IT, an outsourced IT-solutions business and a nonprofit that trains high-school students in IT, reported 2013 revenues of $3.54 million and a gross growth rate of 328% from 2009 to 2013. The full list of winners can be viewed at fortune.com. Preceding the Oct. 16 awards celebration, winners attended a two-day small-business symposium designed exclusively for urban firms. The 2014 Inner City 100 winners represent a wide span of geography, hailing from 53 cities and 23 states. The winners grew at an average compound annual growth rate of 39% and an average gross growth rate of 336% between 2009 and 2013. Collectively, the top 100 inner-city businesses employ 8,276 people and created 5,119 new jobs between 2009 and 2013. Not only are the winners powerful job creators in their communities, they also help develop their employees — 73% provide business-skills training, and 69% provide professional-development training to all full-time employees.

Baystate Partners with VertitechIT on IT Infrastructure Project
SPRINGFIELD — Looking to maintain its role as one of the largest and most technically advanced health systems in New England, Baystate Health has launched a new IT infrastructure-redevelopment effort to be managed by Holyoke-based VertitechIT. Baystate Vice President and Chief Information Officer Joel Vengco announced the initiative, which includes updates to critical IT technologies and migration to a new, advanced data center. “Our doctors, nurses, and clinicians need access to critical records at all times, in all of our facilities, and on multiple platforms,” said Vengco. “This initiative, including our data-center move to a new facility in downtown Springfield, will allow our more than 10,000 employees to better serve more than a million patients every year and fully utilize the technology that has made us a keystone of the Western Mass. community.” Vengco has called on VertitechIT, one of the fastest growing healthcare-technology consultancies in the country, to manage the project. “Baystate is among the most respected institutions of its kind in the nation,” added VertitechIT CEO and founder Michael Feld. “It’s our job to make sure they have the infrastructure to continue to provide seamless care between the academic medical center, two community hospitals, and numerous outpatient and primary-care facilities. And from a purely selfish standpoint, it’s nice to have such a prestigious client in our own backyard.” VertitechIT formally opened its new national headquarters at Open Square on Oct. 17.

Executech Sold to Dan Serrenho and Partners
AGAWAM — Executech, one of the area’s leading providers of office supplies and equipment, recently announced the sale of its business to Vice President of Sales Dan Serrenho. Serrenho and employees Hilary Leclair, William Walsh, and Greg Nivison jumped at the chance to acquire the business from owner David Centracchio when Centracchio decided to sell. According to Serrenho, “our goal is to let the community know that we are here to continue providing excellent service to our customers. The transition will be transparent in terms of service.” Added Kathleen Anderson, president of the Greater Holyoke Chamber of Commerce, “we congratulate Mr. Serrenho and all the Executech employee owners on their new roles as small-business owners. Small businesses are the backbone of the community’s economy, and the Holyoke chamber is fully committed to supporting our local businesses.” Executech, located at 53 Ramah Circle South in Agawam, offers a full range of sales, leasing, and service of office supplies and business machines and equipment. “We’ve learned that local ownership is key to meeting the needs of the business of our community,” said Serrenho.

Berkshire Community College Receives 2014 Trendsetter Award
PITTSFIELD — Berkshire Community College (BCC) has received the 2014 Trendsetter Award for Growing and Advancing the Berkshire Economy by 1Berkshire, an independent not-for-profit corporation charged with strengthening and growing the economy in Berkshire County. The award, which was presented last month at 1Berkshire’s Celebrate the Berkshires event, is presented annually to an individual or organization with “a project that attracts new residents or new jobs or enhances the current workforce attributes for a single employer, targeted employee segment, or the region as a whole.” BCC was recognized for its unique collaborative partnership with the vocational schools in the Berkshires, in particular Taconic High School. The partnership between BCC and Taconic to produce the new advanced-manufacturing employee program was launched in October 2013 with the unveiling of a new, state-of-the-art lab. The lab is housed at Taconic and provides both BCC and Taconic students with the advanced technical skills that are needed in the new high-tech manufacturing workplace. BCC’s investment, along with matching funds from the state’s 2013 Vocational Equipment Grant Program, yield a $250,000 capital infusion into the new manufacturing lab. The lab includes a learning system consisting of two programmable computer numerical control (CNC) machines with a material-handling robot, hardware, simulation software, and other cutting-edge CNC equipment. This learning system was provided by funds from the Massachusetts Community Colleges & Workforce Development Transformation Agenda (MCCWDTA), a statewide Department of Labor grant. The kickoff event celebrated new manufacturing and BCC’s participation in MassDevelopment’s AMP (Advanced Manufacturing Program) it up! initiative. In addition to the investment into the manufacturing lab, BCC utilized funding from MCCWDTA and AMP it up! to promote manufacturing as a livelihood through the use of billboards and other advertising displayed throughout the county celebrating October as ‘manufacturing month.’ Presentations were also made to targeted audiences to promote advanced manufacturing as a career. BCC then offered its new advanced-manufacturing training certification program in partnership with Taconic High School to a pilot group of unemployed and incumbent workers at no cost. This 10-week, 66-hour, Level 1 program launched a statewide certified curriculum and employer-led training initiative developed by the Mass. Extension Partnership (MASSMEP) called MACWIC, (Mass. Advancement Center, Workforce Innovation Collaborative.) Following the Level 1 program, a 16-week, 115-hour, Level 2 program was established to build upon the Level 1 programming and meet the needs of the paper and plastic manufacturing companies in the Berkshires. The overall mission of the program is to preserve manufacturing knowledge and to execute the transfer of knowledge, all while meeting the needs of local employers. In addition to the programming at Taconic High School, BCC also assisted with a special manufacturing program offered at McCann Vocational Technical High School in North Adams.

Company Notebook Departments

Hub International Limited Acquires Assets of FieldEddy Insurance
CHICAGO — Hub International Limited, a leading global insurance brokerage, announced that it has acquired the assets of FieldEddy Insurance and Your Choice Insurance Agency, servicing the Central and Western Mass. region. Terms of the acquisition were not disclosed. FieldEddy’s operations will become part of Hub International New England, strategically broadening its current network of offices located primarily in the Eastern Mass./Boston region. FieldEddy is a full-service property and casualty, personal-lines, and employee-benefits brokerage, with four locations in and around Springfield. The firm’s strengths in the education, healthcare, and energy industries, including oil and gas, complement Hub New England’s expertise. Additionally, Hub New England will broaden FieldEddy’s capabilities with expertise in real estate and non-for-profits, as well as offering a robust risk-services solution and access to an expanded carrier network. With the FieldEddy acquisition, Hub New England now has 22 offices and almost 500 employees throughout Massachusetts, New Hampshire, and Rhode Island. FieldEddy CEO Samuel Hanmer and President Timm Marini will both join Hub New England’s executive leadership team. Within the region, Hanmer will focus on identifying potential M&A candidates and strategic growth initiatives, while Marini will coordinate sales strategies. They will both report to Charles Brophy, president and CEO of Hub New England. “FieldEddy is a talented group of producers with a great local-market reputation that gives Hub New England a strong foothold in Central and Western Mass.,” Brophy said. “We see a real opportunity to bring Hub’s carrier relationships and customized, industry-specific risk-services capabilities as value adds to clients for an expanded service offering.”

Bay Path Receives $3.5M Grant for Online Programming
LONGMEADOW — Bay Path University has been awarded a U.S. Department of Education First in the World grant for the support of innovative online programming for women. The $3.5 million grant will be awarded over four years, beginning Oct. 1. Out of nearly 500 applicants, the U.S. Department of Education awarded 24 grants nationally. Bay Path University is one of six minority-serving institutions, one of three women’s institutions, and one of two institutions in Massachusetts to receive the coveted grant. The First in the World grant, which provides grants to institutions of higher education to spur the development of innovations that improve educational outcomes, will support Bay Path University’s all-women, all-online degree program known as the American Women’s College, the first of its kind in the nation, which was launched earlier this year. Specifically, the grant will fund the development of the Social Online Universal Learning (SOUL) platform. “We are honored to receive an award that allows us to continue to advance adult women on a trajectory for academic success and degree completion that will have a significant impact on women, their families, communities, and workplaces” said Dr. Carol Leary, president of Bay Path University. “Bay Path’s innovative approach to learning is poised to reach the 76 million women in America who currently do not have a bachelor’s degree. With this grant, we will be able to help adult women achieve accelerated success in online education.” SOUL accelerates the degree-attainment process for students by creating an adaptive, customized learning environment that integrates robust learning analytics for instruction, providing immediate feedback on individual academic performance and wrap-around support needed to excel, such as coaching, proactive counseling, virtual learning communities, and social networking. “After receiving nearly 500 applications from around the country, we’re excited to announce that Bay Path University will receive a First in the World grant, funded for the first time this year,” said U.S. Secretary of Education Arne Duncan. “Each grantee demonstrated a high-quality, creative, and sound approach to expand college access and improve student outcomes. We are confident these projects will have a positive impact on increasing access on completion and help us reach President Obama’s 2020 goal to once again have the highest share of college graduates in the world.”

UMass Named One of 100 Best Universities in World

BOSTON — The University of Massachusetts has been named one of the world’s top 100 universities by Times Higher Education in the magazine’s annual global survey. UMass was ranked 91st in the Times Higher Education World University Rankings, jumping 41 places in a single year and moving into the top 20 of U.S. public universities. The rankings use 13 separate performance indicators to examine a university’s strengths against all its core missions: teaching, research, knowledge transfer, and international outlook. About 700 universities are pre-selected for inclusion in the survey using public research-excellence data before further data is collected and analyzed. UMass was ranked 19th among all public universities in the U.S., and first in New England. Among private and public universities, UMass placed seventh in the six-state New England region. The California Institute of Technology was rated the highest of all universities, followed by Harvard and Oxford. The Massachusetts Institute of Technology came in sixth. UMass President Robert Caret said he was pleased with the global recognition of the university’s commitment to excellence. “This world ranking reflects the hard work of staff, faculty, and students; the high-quality teaching on all five UMass campuses; and the university’s leading-edge research,” he said. Full results of the annual rankings are available at www.timeshighereducation.co.uk/world-university-rankings.

A Plus HVAC Feted for Energy-efficient Practices
WESTFIELD — A Plus HVAC of Westfield is a 2014 COOL SMART award recipient, honored during the New England Air Conditioning Contractors of America golf tournament recently. Sponsored by the Massachusetts/Rhode Island COOL SMART program, the annual awards recognize contractors for energy-efficiency practices, leadership, and quality installation of heating, ventilation, and air-conditioning systems. Held in Stowe, Mass., the tournament attracts approximately 150 participants throughout the region. Springfield resident and A Plus HVAC President Nathan LeMay was on hand to accept the award on behalf of his company. Celebrating its 10th anniversary, COOL SMART is a high-efficiency central-air-conditioning and heat-pump program for residential customers of National Grid, NSTAR Electric, Unitil, Western Massachusetts Electric Co., and Cape Light Compact. This initiative promotes the purchase and verified quality installation of ENERGY STAR-qualified central-air-conditioning and heat-pump systems. Said Western Massachusetts Electric Co. Residential Program Manager Kevin Parse, who participated in the tournament, “we are proud to be affiliated with such a successful program that promotes technical excellence and green practices. It benefits our customers and the greater good through energy efficiency.” Conservation Services Group, a Westborough-based residential energy-services firm, implements the COOL SMART program.
 
Greenfield Community College Wins National Green Genome Award
GREENFIELD — As part of an expanding national effort to support environmentally sustainable practices, programs, and job training at the nation’s almost 1,200 community colleges, Greenfield Community College is one of five exemplary community colleges to be presented with an American Assoc. of Community Colleges (AACC) Green Genome Award. The Green Genome Awards, created by AACC’s Sustainability Education and Economic Development Center (SEED), are evaluated in four key areas critical to holistic green college transformation: community engagement, governance, program design and delivery, and strategic partnerships. Greenfield Community College is recognized as the overall winner, demonstrating excellence in all four key areas. That excellence can be seen in GCC’s academic programs in Renewable Energy/Energy Efficiency and Farm and Food Systems, on-campus photovoltaic solar panels and permaculture garden, campus-wide composting and recycling, collaborations with many community partners, and campus leadership that considers sustainability in its decision making. Greenfield Community College will be awarded $7,500, plus a set of state-of-the-art Bahco-brand Snap-on tools and horticulture equipment. The awards are sponsored by Snap-on. “As the primary organizing body of community colleges of the United States, AACC knows and understands community colleges across the country. We therefore are most honored and lifted by this recognition,” said GCC President Bob Pura. “I am so very proud of all of the people in the college and the community who made it possible for AACC to recognize GCC with this award. It is great to get acknowledged for demonstrating best practices by an organization that is so well-informed. What this award also does is encourage us to work harder and aspire to even higher standards.”

Homewatch CareGivers Receives Best of Home Care Award
WEST SPRINGFIELD — Homewatch CareGivers announced that it has received the Best of Home Care Award from Home Care Pulse. This award is given only to the top-ranking home-care providers in the country. “The Best of Home Care Award shows that Homewatch CareGivers has a proven record of excellence in home care,” said Erik Madsen, COO of Home Care Pulse. “This gives families peace of mind when looking for quality home care.” Added Homewatch owners Peter and Judy Yaffe, “we are very pleased and proud to have received this designation.” Home Care Pulse, a company that measures client and employee satisfaction, created the award to recognize home-care providers who appreciate their clients’ feedback and are dedicated to providing the highest level of quality, professionalism, and expertise in home care. Home Care Pulse believes that honoring such companies can both educate and assist families to make better care decisions for their aging loved ones. “The recipients of the Best of Home Care Award have proven their dedication to providing quality home-care services,” said Madsen. “We applaud their achievements and congratulate them on receiving this award.” To find out more about the Best of Home Care award or Home Care Pulse, visit www.bestofhomecare.com.