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BOSTON — The Department of Unemployment Assistance (DUA) announced updated information regarding the scope and extent of the national unemployment-fraud scam as it relates to Massachusetts.

As previously announced, criminal enterprises in possession of stolen personal information from earlier, unrelated commercial data breaches continue to attempt to file large numbers of illegitimate unemployment claims through the Massachusetts unemployment system.

In order to ensure the integrity of the unemployment system, DUA is continuing to apply enhanced identity-verification measures that may temporarily delay the payment timeframe for some unemployment claims in Massachusetts. DUA is also working with state and federal law-enforcement agencies, municipalities, and dedicated constituent service personnel to address the national unemployment-fraud scheme.

Individuals who believe a false unemployment claim has been filed in their name are urged to utilize the Department of Unemployment Assistance fraud contact form at mass.gov/unemployment-fraud or to call the DUA customer service department at (877) 626-6800.

Daily News

BOSTON — Criminal enterprises in possession of stolen personal information from earlier commercial data breaches have been attempting to file large amounts of illegitimate unemployment claims through the Massachusetts unemployment system. This is part of a national unemployment fraud scheme.

In order to ensure the integrity of the unemployment system, the Department of Unemployment Assistance (DUA) continues to implement additional identity verification measures that may temporarily delay the payment timeframe for some unemployment claims in Massachusetts. The DUA has partnered with the Massachusetts State Police, the Department of Corrections, and the National Guard on this identity-verification effort

“Protecting the integrity of the unemployment system and ensuring benefits are only going to valid claimants is the top priority of the Department of Unemployment Assistance,” said Labor and Workforce Development Secretary Rosalin Acosta. “It is unfortunate that, because of this criminal activity, people who really need our support may face delays in receiving the benefits they need. We will continue to work with our state and federal law-enforcement agencies, as well as our dedicated constituent service personnel, to ensure that those with valid unemployment claims receive financial assistance during these difficult times.”

Individuals who believe a false unemployment claim has been filed in their name are urged to utilize the Department of Unemployment Assistance fraud contact form at mass.gov/unemployment-fraud or call DUA customer service at (877) 626-6800.

Daily News

BOSTON — Criminal enterprises in possession of stolen personal information from earlier national data breaches have been attempting to file large amounts of illegitimate unemployment claims through the Massachusetts Department of Unemployment Assistance (DUA) system. This is part of a national unemployment-fraud scheme.

The DUA has begun implementing additional identity-verification measures that will temporarily delay the payment time frame for many unemployment claims in Massachusetts. As a result of these measures, certain unemployment claimants may be asked to provide additional identity information in order to verify the validity of their claim.

“Protecting the integrity of the unemployment system and ensuring benefits are going only to valid claimants is a top priority of the Department of Unemployment Assistance,” said Labor and Workforce Development Secretary Rosalin Acosta. “While the program-integrity measures we are taking will unfortunately mean that some claimants will experience temporary delays in payment, we believe these steps are necessary to respond to this unemployment scam. We are working rapidly to respond to this scheme and urge individuals who may have had a false unemployment claim filed in their name to contact the department.”

Individuals who believe they may have had a false unemployment claim filed using their identity are urged to utilize the Department of Unemployment Assistance fraud contact form at mass.gov/unemployment-fraud or call DUA customer service at (877) 626-6800.

Additional updates related to this criminal activity will be posted at mass.gov/unemployment as soon as they are available.

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