CHICOPEE — First American Insurance Agency, an independent insurance firm, announced it will celebrate its first anniversary in the Brimfield area by hosting a client-appreciation event on Wednesday, July 27 from noon to 3 p.m. Clients and non-clients alike can enjoy free ice cream (while supplies last), chat with the staff, and enter to win WooSox tickets.

“We appreciate Brimfield and the surrounding area’s tight-knit community. As a small business, we are grateful for their continued support over the last year,” said Corey Murphy, First American president. “We are a dedicated team, whether that is through servicing our client’s policy or volunteering in our community. We look forward to many years in the Brimfield area.”

Founded in 1986 in Chicopee, First American Insurance Agency has been serving the local community for 35 years. The newest branch, located at 30 Sturbridge Road in Brimfield, was the result of an acquisition last year.

CHICOPEE — First American Insurance Agency, an independent insurance firm, announced it has acquired Morin & Foy, a property and casualty firm situated in Brimfield.

Located on Route 20, Morin & Foy serves its surrounding communities by providing clients with personal and commercial insurance. The joining of the two companies allows for the growth of First American Insurance Agency’s portfolio and building the business client groups. First American Insurance Agency is acquiring only the Brimfield location.

“When I first met Sharon and the team in Brimfield, it was clear from our very first conversation that First American Insurance Agency could build on what we both have in common: the client-first mentality,” said Corey Murphy, First American president.

Added Sharon Morin, manager at Morin & Foy, “we are a dedicated team committed to serving our community and treating people with respect and kindness. I know that First American Insurance will continue to build and grow that culture.”

CHICOPEE — First American Insurance Agency, an independent insurance firm, announced the launch of a new online customer portal designed to enhance service and support for its customers.

The portal, called CSR24, enables clients to access insurance ID cards and insurance documents (including renewal paperwork), request policy changes, and more. Clients can also submit claim photos, such as a cracked windshield. For truckers, the portal allows the quick and straightforward download of certificates.  

“During this unprecedented time of COVID-19, we need to make the insurance processes easier and improve communication for clients,” President Corey Murphy said. “The portal speaks to our commitment to providing a more valuable and simplified experience for our clients. CSR24 allows easier access to their documents and information.” 

The portal is accessible on any device via the agency’s website and requires a login and username. The agency will release a matching app later in the year.