CHICOPEE — Phillips Insurance Agency Inc. announced three new staff additions.

Kim Vadnais is joining the firm as director of Employee Benefits. She comes to Phillips Insurance after a 24-year career at Complete Benefit Solutions, where she handled benefit plan designs for larger employers throughout New England. She is a licensed benefits agent and brings senior-level expertise to benefit administration.

Telisha Marshall has joined Phillips as a Commercial Lines account manager. A graduate of the University of Florida, she has more than 10 years of experience in commercial insurance. She is a licensed broker and most recently worked at a publicly traded national broker handling complex accounts.

Kelly Kuenzel has joined Phillips as a Personal Lines account manager. She has several years of insurance expertise and has earned her insurance brokerage license. She will work with individuals in personal insurance plan design.

Phillips Insurance Agency is a full-service risk-management firm with a staff of 29 professionals. The agency handles the personal and commercial insurance needs for thousands of individuals and businesses throughout New England.

Brooke Barre

CHICOPEE — Phillips Insurance Agency Inc. announced that Brooke Barre, senior account management in the Commercial Insurance department, has earned the prestigious CPCU (chartered property casualty underwriter) designation.

The CPCU is considered the most valuable credential in the industry for demonstrating insurance and risk-management skills. The CPCU program is a multi-year program focusing on in-depth risk-management analysis of complex insurance risks.

Barre will attend the CPCU induction ceremonies this November at the Coronado Springs resort in Orlando, Fla. A graduate of Bridgewater State University, she joined Phillips Insurance in 2020.

CHICOPEE — Phillips Insurance Agency Inc. announced the promotion of Chris McMasters to the role of vice president. He is an accredited adviser in insurance and has been with Phillips Insurance for more than eight years. He is a graduate of Springfield College.

“Chris has developed a strong clientele within the construction, hospitality, and manufacturing industries throughout New England,” said Joseph Phillips, president of Phillips Insurance. “His strong work ethic and creativity in developing risk-management strategies has set him apart.”

Phillips Insurance Agency Inc. was just named the 2022 Reader Raves Best Insurance Agency for the seventh year in a row. Established in 1953, it is a full-service risk-management firm with a staff of 31 professionals, and is the largest independently owned agency in Western Mass.

CHICOPEE — Phillips Insurance Agency Inc. was named a 2021 Elite agent by Liberty Mutual Insurance. The award recognizes the contributions of the top-performing agencies in the country. Phillips is the only agency in Massachusetts to win the award for 15 straight years, and was recognized at the President’s Club award ceremony at the Four Seasons in Kapolei, Hawaii in December.

Phillips Insurance Agency, established in 1953, is a full-service risk-management firm with a staff of 31 professionals and the largest independently owned agency in Western Mass. The agency handles the personal and commercial insurance needs for thousands of individuals and businesses throughout the Northeast.