Daily News

AGAWAM — NextLevel Cowork, a cutting-edge co-working space, announced the opening of its new co-working community. Located in the Industrial Park in Agawam, NextLevel Cowork offers a range of flexible workspaces designed to foster creativity, collaboration, and growth for freelancers, entrepreneurs, startups, and remote teams interested in elevating their work experience.

NextLevel Cowork offers a variety of membership options, from open desks to private offices, each thoughtfully designed to create an optimal work environment that nurtures productivity and well-being. Features include workspaces equipped with high-speed internet, ergonomic furniture, modern meeting rooms, and fully equipped conference areas and training rooms; community engagement opportunities including member networking events, workshops, and seminars designed to cultivate connection and professional growth; and flexible membership plans tailored to meet the needs of both individuals and teams, with no long-term commitment required.

“Our mission at NextLevel Cowork is to create a space that not only supports the day-to-day work needs of our members, but also fosters a sense of community and growth,” founder Steve Rovithis said. “We believe that, by bringing together like-minded professionals in an inspiring environment, we can help them take their businesses and careers to the next level.”

Daily News

CHICOPEE — Phillips Insurance Agency Inc. announced three new staff additions.

Kim Vadnais is joining the firm as director of Employee Benefits. She comes to Phillips Insurance after a 24-year career at Complete Benefit Solutions, where she handled benefit plan designs for larger employers throughout New England. She is a licensed benefits agent and brings senior-level expertise to benefit administration.

Telisha Marshall has joined Phillips as a Commercial Lines account manager. A graduate of the University of Florida, she has more than 10 years of experience in commercial insurance. She is a licensed broker and most recently worked at a publicly traded national broker handling complex accounts.

Kelly Kuenzel has joined Phillips as a Personal Lines account manager. She has several years of insurance expertise and has earned her insurance brokerage license. She will work with individuals in personal insurance plan design.

Phillips Insurance Agency is a full-service risk-management firm with a staff of 29 professionals. The agency handles the personal and commercial insurance needs for thousands of individuals and businesses throughout New England.

Daily News

WEST SPRINGFIELD — Greater Springfield Habitat for Humanity’s (GSHFH) Habitat Home School program will host an encore session of “Building Strong Credit.” Habitat Home School is an interactive online class that teaches its participants how to become financially ready to apply for Greater Springfield Habitat’s homeownership program.

“Building Strong Credit” will be taught by Operation HOPE representatives. Operation HOPE is a nonprofit that offers financial literacy, coaching, and advocacy for low- and moderate-income individuals and communities. Attendees should expect to participate in engaging activities and ask questions.

“I would like this series to be a pre-application course so people are more prepared from the financial-review aspect of the application process,” said Olga Callirgos, GSHFH Homeowner Programs coordinator and the creator of this project. “It’s not mandatory, but highly recommended, as it’s a positive stepping stone for anyone interested in homeownership, and it’s definitely a good idea to attend all of them so there is no missed information.”

“Building Strong Credit” will be held in English on Tuesday, May 13 at 5 p.m., and Thursday, May 29 at 5 p.m. for Spanish speakers. There is no cost to attend, but registration is required. To sign up, visit habitatspringfield.org/financial-seminar.

Daily News

SOUTHWICK — To mark National Small Business Week (May 4-10), Comcast Business celebrated the Summer House’s decades of success by giving out free ice cream to the first 150 customers who visited the family-owned restaurant and ice cream shop at 552 College Highway, Southwick on May 8.

The Summer House has long been known as a go-to spot for a first date, an after-dinner treat, or generations of birthday celebrations. Now entering its 45th season, the Summer House serves up summer comfort foods year-round. While its menu is extensive — from burgers and hot dogs to wraps and sandwiches — customers often gravitate toward its ice cream, sundaes, and frozen yogurt treats.

Owners Richard and Steven Grimaldi, who took over the businesses from their father, Anthony Grimaldi, know that a dependable customer experience is key to maintaining their thriving local business. As such, they’ve trusted Comcast Business since 2016 for their internet service, which helps power their operations and deliver efficient customer service, including reliable payment processing and seamless communication between customers, employees, and vendors.

Education

Turning Back the Clock

 

The historic chapel, seen above in an archival photo, will be restored to its former glory and given a new role as a dining facility, as seen in the architect’s rendering below.

The historic chapel, seen above in an archival photo, will be restored to its former glory and given a new role as a dining facility, as seen in the architect’s rendering below.

architect’s rendering

Brian Easler calls it “an inflection point … a seismic shift in the academy’s upward trajectory.”

He was referring to a $20 million project to create a new kitchen and servery at Wilbraham & Monson Academy (WMA) and convert its historic chapel into a dining commons.

Those phrases ‘inflection point’ and ‘seismic shift’ refer to several aspects of this project and cover a lot of ground. Indeed, they reference everything from the magnitude of the upgrade in dining facilities — from fairly nondescript quarters to the fully restored chapel, with its vaulted ceilings and stained-glass windows, what students are calling the ‘Harry Potter dining hall’ — to the way this project will shift still more of the activity at WMA to the east side of Main Street, thus reducing traffic crossing the busy street.

“This will move the center of the campus from the west side of Main Street to the east side,” said Easler. “And that will generate a 70% reduction in student Main Street crossings, which is just one big impact.”

Meanwhile ‘inflection point’ also refers to the way this project galvanized the WMA community and especially its alumni base, from which the vast majority of the funds for the project were raised.

“This was not one of those fund-raising efforts where you put the ask out to everyone in the community … 7,000 alumni and everyone chips in,” Easler explained. “This was a handful of donors already close to the school, already close to me.

“We went out to them with personal appeals from the school to see if they were interested in the project,” he went on. “We were fortunate in that they were all interested in the project, and they were almost all able to help us with it; that’s how we were able to make it happen relatively quicky.”

“This space will serve as a unifying gathering place for our community. The dining commons will become the heart and soul of our campus, and a central part of the student experience.”

Elaborating, he said there were two lead gifts — from donors he was not ready to name — that generated much-needed momentum for the initiative, one for $7 million, the other for $5 million. “Several other people picked up on that momentum, and that enabled us to get to $20 million.”

Groundbreaking ceremonies were staged on April 25. Work is slated to commence soon, and the plan is to have the facility ready for the start of the 2026-27 school year.

Easler said the initiative represents the next phase in the school’s master plan for its campus, one with several components, including the construction of a new athenaeum, completed in 2020, which is connected to the chapel and will be connected to the new kitchen and server area, with the current dining hall to be converted to a state-of-the-art large-capacity theater and performance and meeting space.

The past and present will come together — literally, and in powerful ways, said Easler, noting that the rough-hewn brownstone exterior chapel will become the servery’s interior wall.

“During the day, the skylights will illuminate the servery with natural light,” said Easler, “highlighting the beauty of the original brownstone exterior and creating a stunning backdrop for a modern country-kitchen style.”

But while the project has many aspects to it, in many respects, the chapel is the primary focus. Completed in 1870, it has been used sparingly in recent years — for school meetings once a week, said Easler. It’s transformation into a dining hall will make it a much larger part of the school’s identity and its daily activity.

“This space will serve as a unifying gathering place for our community,” said Easler. “The dining commons will become the heart and soul of our campus, and a central part of the student experience.”

And the project will turn back the clock and restore the chapel to its original elegance and architectural allure.

“We have photos of the chapel when it was first constructed; it was magnificent on the inside, with exposed beams and stained-glass dormers,” said Easler. All of that is still up there, but it was covered with sheet rock somewhere along the line, probably to minimize the cubic yards that had to be cooled or heated. We have other ways to mitigate that now, so we’ll be opening it back up to its original beauty, and it will be a stunning dining room.”

Dave Fontaine Jr., CEO with Fontaine Bros., the general contractor for the project, as well as the athenaeum, agreed, noting that this project falls into several categories, everything from new construction to what would be considered historic renovation.

“It’s a very cool project,” he told BusinessWest. “There’s a lot of history in the chapel, it’s a really cool building, and I think this will be a gem of a project when it’s completed.”

— George O’Brien

Education

Recognizing a Legacy of Giving Back

Steve and Sue Kaplan, left, with Laurie Flynn, executive director of Link to Libraries, and John Doleva, president and CEO of the Basketball Hall of Fame, a strong supporter of the agency.

Steve and Sue Kaplan, left, with Laurie Flynn, executive director of Link to Libraries, and John Doleva, president and CEO of the Basketball Hall of Fame, a strong supporter of the agency.

 

As she talked about Steve Kaplan and his many contributions to the nonprofit Link to Libraries, Laurie Flynn, the agency’s executive director, didn’t start with his service on the board, his lengthy stint as treasurer, or even his role as quiet, behind-the-scenes co-founder with his wife, Susan Jaye Kaplan.

No, she started by talking about the manner in which Kaplan, who passed away in January after a lengthy battle with brain cancer, adopted, for lack of a better word, the Kensington International School in Springfield — because, in many ways, that says even more about him.

“He started off as a volunteer reader,” she recalled, noting that the nonprofit helps place such readers in schools across the region to help encourage young people to read. “And he turned it into so much more; it became near and dear to him. He tutored there, he did all kinds of things, and he did it without asking for a spotlight … he just quietly gave and gave and gave.

“He always joked that he was “Mr. Susan Jaye Kaplan,” Flynn went on. “But he was a force in his own right; it was just different energy.”

It was that above-and-beyond approach at the Kensington School, and the varying forms of energy displayed by both Kaplans that helped inspire Flynn to create a legacy fund in both their names to help continue and even expand LTL’s service to the young people in the region.

Susan Jaye Kaplan, as most now know, co-founded not only LTL but also the nonprofit GoFIT. She was honored for her work with BusinessWest’s Difference Maker award in 2009.

“When Steve passed in January, I thought it was an important time to honor his work and Sue’s work, and their work as a couple in Western Mass.”

“When Steve passed in January, I thought it was an important time to honor his work and Sue’s work, and their work as a couple in Western Mass.,” she told BusinessWest. “They’ve done so much, not just for Link to Libraries, but we’re a huge piece of their legacy. It seemed to me that … when you look at the two of them, and how much they gave, not just through the schools, but through community partnerships, it seems like a great opportunity, a great way to honor their legacy, to have something that is permanently part of Link to Libraries, that is dedicated to doing more than we’re doing now.”

Elaborating, Flynn said the Stephen Kaplan & Susan Jaye Kaplan Community Legacy Fund, which was formally announced at LTL’s biennial fund-raising ball at the Basketball Hall of Fame, will enable the nonprofit to extend its reach, and impact.

“While most of Link to Libraries’ work is done through underserved elementary schools, we frequently receive requests from other local nonprofits for book donations to support their own work with children and families in need,” she explained. “We do our very best to say ‘yes’ to every book request we get, but we have limited funds, limited ability to do that.

“By creating this fund and having this cache of money set aside to support our community partners, who are serving the same kids and families that we are, that will enable our reach to expand,” she went on, adding that that the legacy fund will be a permanent fixture at LTL.

Flynn said there is no specific goal for the fund, adding that whatever is raised — and she is expecting support from individuals and businesses alike — will enable LTL to support more groups serving children and families, such as the Salvation Army, the Springfield Museums, and countless others.

“Steve’s passing was a terrible loss to our Link to Libraries family, to the Western Massachusetts community, and to all who knew and loved him,” said Flynn. “We hope that this tribute will be a living reminder of Sue and Steve’s tireless work and passion for improving the lives of others.”

For more information on the legacy fund, visit linktolibraries.org.

— George O’Brien

Banking and Financial Services

Broad Impact

The M&T Charitable Foundation, the philanthropic arm of M&T Bank, recently announced $4.9 million in grants to 51 nonprofit organizations across the six New England states, as well as Long Island and Westchester County, N.Y.

The announcement of this third round concludes the company’s Amplify Fund supplemental grant program, a three-year, $25 million commitment to address inequities, with a focus on all low- and moderate-income communities and underserved populations.

First announced in May 2022, the Amplify Fund is a $25 million philanthropic investment as part of the merger between People’s United Bank and M&T Bank. Powered by the M&T Charitable Foundation, the Amplify Fund is a one-time supplemental charitable giving program to provide further support in the legacy People’s United communities.

Dominique Goss

Dominique Goss

“The M&T Charitable Foundation is proud to support the work of nonprofits that are dedicated to advancing equity and creating positive and lasting change. We look forward to seeing the progress of their work and the collective outcomes of our partnerships in the months and years ahead.”

During the first and second rounds of giving through the Amplify Fund, more than $20.1 million was awarded to 173 nonprofit organizations. The grants were awarded through a series of RFPs that focused on environmental initiatives, mission-driven and capacity-building work, community and tenant organizing, and financial empowerment, in addition to collaboratives working together to advance equity.

Grantees in this third and final round of funding include nonprofit organizations that are centered on advancing financial inclusion and spurring economic growth and prosperity, with a particular focus on creating equitable change through homeownership, small-business development and entrepreneurship, career growth, and financial resilience.

“The M&T Charitable Foundation is proud to support the work of nonprofits that are dedicated to advancing equity and creating positive and lasting change,” said Dominique Goss, executive director of the M&T Charitable Foundation. “We look forward to seeing the progress of their work and the collective outcomes of our partnerships in the months and years ahead.”

Throughout the three-year Amplify Fund grant program, the M&T Charitable Foundation awarded $25 million to 224 nonprofit organizations and collaboratives, helping to empower nonprofit organizations to work collaboratively to drive meaningful change and advance equity in the communities served by the program.

“This grant means a lot to our ability to help the families and communities we serve achieve economic self-reliance,” said David Hopkins, CEO of the Urban League of Greater Hartford, which is celebrating 60 years of economic empowerment. “We appreciate the leadership and team at M&T Bank, a 2024 equity partner, for their support of our social enterprise, community engagement, and leadership development, and now this Amplify Fund award will help enrich our financial opportunity program.”

Betsy Biemann, CEO of Coastal Enterprises Inc., added that “we are grateful for the M&T Bank Charitable Foundation’s support of CEI and their commitment to promoting entrepreneurship and a thriving small business community in Maine. This funding from the Amplify Fund will enable us to help more Maine entrepreneurs who are CEI lending and advisory clients to take charge of their finances and build assets through no-cost, confidential financial counseling and coaching, starting them on a solid foundation for starting or growing their business.”

The M&T Charitable Foundation, the philanthropic arm of M&T Bank, is a 501(c)(3) not-for-profit charitable organization founded in 1993 and funded by M&T Bank. The foundation awards nearly $40 million in grants per year to thousands of nonprofit organizations focused on improving quality of life in the areas the bank serves.

Healthcare News

Toward Better Quality of Life

AIC students experiment with the Spill-Not, an assistive technology tool that allows users to carry drinks without spilling.

AIC students experiment with the Spill-Not, an assistive technology tool that allows users to carry drinks without spilling.

The American International College (AIC) Division of Occupational Therapy recently partnered with United Cerebral Palsy of Western Massachusetts (UCP) to expand access to assistive technology (AT) for individuals with disabilities. This collaboration has established a new satellite location for UCP’s Assistive Technology Regional Center at AIC, located at 1067 State St. in Springfield.

Previously, individuals in the Springfield area seeking AT services had to travel to Pittsfield, Worcester, or Boston. Now, through this partnership with the college, UCP can better serve the Pioneer Valley by offering local access to assistive devices that enhance daily living, mobility, vision, hearing, and workplace or home modifications.

Similar to a library loan system, individuals can borrow AT equipment at no cost on a short-term basis. The process is simple: browse available devices at MassAbility, visit the AIC lab for a demonstration, and borrow the device for personal use. If a requested device is unavailable, UCP will work to acquire it.

Following the July 2023 lightning-strike fire that devastated AIC’s Health Sciences labs, UCP donated adaptive equipment to support the master of occupational therapy (MSOT) program. These tools — including feeding assistance devices, low-vision aids, and mobility training equipment — are now housed in AIC’s reconstructed MSOT lab, where they train students and assist community members.

“I’ve dreamed of offering this service to the community. It aligns with AIC’s mission of education and outreach.”

Dr. Jennifer Nordstrom, director of AIC’s Center for Accessibility Services and Academic Accommodations (CASAA) and assistant professor of Occupational Therapy, provides assistive technology training to community members during designated hours. When not in public use, the equipment serves as an instructional resource for MSOT students. Through this collaboration, AIC can also offer assistive technology support to CASAA students as needed.

“I’ve dreamed of offering this service to the community,” Nordstrom said. “It aligns with AIC’s mission of education and outreach.”

For AIC’s MSOT students, access to innovative AT enhances their clinical training and practical experience.

To further enrich student learning, Nordstrom developed a dedicated Assistive Technology course at AIC, covering the Assistive Technology Act in Massachusetts, assistive technology and disability, assistive technology levels, how to choose the correct assistive technology, and assistive technology and occupational therapy

“Assistive Technology is always a favorite course,” she said. “With this equipment, our students are better prepared for fieldwork and pro bono clinics, staying up to date with advancements in the field.”

Shelby Cortis, senior director of Assistive Technology for UCP of Western Massachusetts, sees great value in this collaboration. “When I was in OT school, we didn’t have opportunities to train on these devices. Now, AIC students have hands-on access, giving them a strong foundation for their careers.”

During a recent visit to AIC, Cortis and Iris Long, UCP Assistive Technology regional director, demonstrated various types of AT devices to students, including electronic aids for daily living, speech-generating devices, computer access equipment, vision and hearing aids, and recreational aids.

Highlights included Spill-Not, a simple tool that allows users to carry drinks without spilling; a robotic feeding arm, a high-tech plate with a robotic spoon for individuals with limited mobility; and a wheelchair pressure pad, a sensor system that measures pressure points, helping prevent pressure sores and optimizing comfort for wheelchair users.

This interactive experience allowed students to interact with the latest advancements in assistive technology, enhancing both their academic learning and practical skills.

AIC occupational therapy students explore assistive technology devices as part of their training.

AIC occupational therapy students explore assistive technology devices as part of their training.

The next phase of this partnership will focus on public outreach, inviting other institutions to AIC for AT training and demonstrations.

For students like Trent Davenport, a first-year MSOT student, exposure to this technology is inspiring.

“It makes me excited to enter the field,” he said. “I plan to work with geriatric patients, helping them maintain independence through instrumental activities of daily living. Seeing the range of devices available today makes me even more excited about the future of assistive technology.”

Through this collaboration, AIC and UCP are strengthening student education and community support, ensuring that individuals in the Springfield area have greater access to life-changing assistive technology.