BusinessWest Staff, Author at BusinessWest

Berkshire Botanical Garden to Host Holiday Marketplace, Festival of Wreaths Dec. 5-7

By BusinessWest Staff November 10, 2025

Daily News

STOCKBRIDGE — A holiday tradition continues at Berkshire Botanical Garden (BBG) on Friday, Saturday, and Sunday, Dec. 5-7, with Holiday Marketplace, featuring a preview party and Gallery of Wreaths.

The festivities begin Friday evening, Dec. 5, in BBG’s Center House from 5 to 7 p.m. The party includes early wreath-buying opportunities, live music, hors d’oeuvres and a raw bar, and festive libations. This is a pre-registered event. Admission is $75 for members and $100 for non-members.

The Marketplace runs Saturday and Sunday, Dec. 6-7, from 10 a.m. to 4 p.m. and will feature artisan vendors from throughout the region as well as a collection of one-of-a-kind designer wreaths, an assortment of holiday-blooming amaryllis and paperwhites in decorative and clay containers, succulent arrangements, garlands, hanging terrariums, and other gift items. The weekend festivities will include live music, s’mores around a campfire, and hot drinks from the Best Damn Espresso coffee truck.

Established in 1934 as the Berkshire Garden Center and revered as one of the older public display gardens in the Northeast, Berkshire Botanical Garden, located at 5 West Stockbridge Road in Stockbridge, is a not-for-profit, membership-supported educational organization encompassing 24 acres of land at the intersection of Routes 102 and 183.

BusinessTalk with Chelsea Kline, Executive Director, Cancer Connection

By BusinessWest Staff November 10, 2025

Business Talk Podcast Special Coverage

With new episodes airing every other Monday, BusinessTalk features in-depth interviews and discussions with local industry leaders who offer thoughtful perspectives on the Western Massachusetts economy and the many business ventures that keep it running. BusinessTalk is sponsored and presented by Greenfield Cooperative Bank.

Go HERE to view all episodes

Episode 246: November 10, 2025

Joe Bednar talks with Chelsea Kline, Executive Director, Cancer Connection: Leading with Empathy and Impact

Chelsea Kline has long had a passion for helping people who are struggling, and found the perfect outlet for that as executive director of Cancer Connection, the Northampton-based nonprofit that offers a raft of services — from support groups to integrative therapies to the all-important model of ‘befriending’ — to people dealing with a cancer diagnosis, as well as their families and caregivers. On the next episode of BusinessTalk, Chelsea talks with BusinessWest Editor Joe Bednar about the many community connections that make it all happen, her committed team at Cancer Connection, the many ways people can support the mission, and why it’s so gratifying to be named to BusinessWest’s Women of Impact class of 2025. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest on both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

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ESE-West Springfield Trust Supports Boys & Girls Club Technology Lab

By BusinessWest Staff November 7, 2025

Daily News

WEST SPRINGFIELD — On Oct. 20, Eastern States Exposition (ESE) and the town of West Springfield visited the West Springfield Boys & Girls Club to present a check for $6,000 that afforded the club an all-new technology lab for the students it serves. This donation comes from the ESE-West Springfield Trust, funded by ESE.

The trust began in 1994, which was the year the Big E grew from five days to 17 days in length. Annually, ESE donates 1% of its gross operating revenue to the town to support and maintain the ESE-West Springfield Trust. The donation funds grants awarded to various community organizations selected by a committee comprised of ESE President and CEO Gene Cassidy, attorney Mary Powers, and West Springfield Mayor Will Reichelt.

This year, ESE’s donation to the ESE-West Springfield Trust totaled $370,970, the not-for-profit organization’s largest donation to date. Since the trust’s inception, ESE has contributed more than $5 million. In 2025, 34 local organizations benefited from the trust, including sports teams, food rescues, places of worship, veterans’ outreach services, and more. The Boys & Girls Club of West Springfield was among these recipients.

The grant funded the club’s newest initiative: the Plugged In program and technology lab. This state-of-the-art lab is equipped with computer-aided design tools, 3D printers, advanced software, comfortable gaming chairs, and more. The goal of the program is to allow children to explore technological skills and prepare for the workforce.

“On behalf of the West Springfield Boys & Girls Club and our club kids, we are incredibly grateful to Eastern States Exposition and the town’s collaborative trust,” said Dan D’Angelo, executive director of the club. “The new technology lab — along with the program opportunities in coding, robotics, aviation, content creation, drone navigation, and more — gives our members the chance to explore, create, and learn with the latest technology.

“These are the skills that will prepare them for tomorrow,” he continued. “This support ensures our kids stay ahead of the curve and have every opportunity to succeed in an increasingly digital world.”

Elena Gervino Named Chair of Western New England University Board of Trustees

By BusinessWest Staff November 7, 2025

Daily News

SPRINGFIELD — Elena Gervino, senior vice president at Travelers Insurance Co., has been named chair of the Western New England University (WNE) board of trustees.

With nearly four decades of experience spanning law, education, and corporate leadership, she brings a combination of strategic insight, operational excellence, and commitment to community impact to her role. A respected leader in the insurance industry, Gervino aims to guide the university’s continued growth and innovation at the intersection of business, technology, and social responsibility.

“I am honored to serve my alma mater at such an exciting time,” she said. “Western New England shaped my life and career. Its focus on innovation, leadership, and community impact mirrors what we strive for at Travelers — empowering people to learn, grow, and make a difference.”
At Travelers, Gervino serves as senior vice president for Claim Shared Services (CSS). Her portfolio spans 10 business units within Claim and CSS, including Behavioral Science, Claim University, CSS Business Intelligence and Analytics, CSS Operations, Claim Legal and Staff Counsel Product, Claim Regulatory Compliance, Claim Contact Centers, Subrogation, Business Process Improvement, and QuantumSubro by Travelers Inc.

“Elena’s career embodies the very qualities we strive to instill in our students — innovation, integrity, and service,” said Michael Alexander, interim president of Western New England University. “Her professionalism and experience leading large, data-driven teams at one of the nation’s top insurers is invaluable as WNE continues to prepare graduates who are ready to lead in dynamic, technology-enabled industries.”

A cum laude graduate of the Western New England University School of Law, Gervino served as Notes editor of the Law Review and was named Outstanding Woman Law Student of the Year. Her longtime support as a law school alumna earned her the Dean’s Alumni Excellence Award in 2020. Gervino joined the WNE board of trustees in 2021 and has served on the governance, academic affairs, development, student affairs, investment, and finance committees. In 2025, she received the university’s Benefactors Award in recognition of her commitment to WNE and her exemplary record of leadership.

Beyond the boardroom, Gervino’s leadership reflects a lifelong dedication to service. She has held board positions with Horizons Inc., TRUE Colors, and Nutmeg Big Brothers Big Sisters, advancing opportunities for youth and individuals with disabilities.

Westfield Bank Welcomes David Gadouas as Branch Manager in Chicopee

By BusinessWest Staff November 7, 2025

Daily News

David Gadouas

WESTFIELD — James Hagan, president and CEO of Westfield Bank, announced the appointment of David Gadouas as assistance vice president and branch manager at the bank’s 599 Memorial Dr., Chicopee branch.

Gadouas joins the bank with nearly two decades of banking experience. In his new role, he will be responsible for leading and managing the branch, including customer service, retail and business product sales, employee development, and overseeing general branch operations.

Gadouas has held various officer and management positions at both community and national banks across the local area. Throughout his banking career, he has been recognized for his significant contributions to employee development and advancement. He is an alumni of Westfield State University with a bachelor’s degree in Mathematics.

“I am very excited to welcome Dave to Westfield Bank,” said Kelly Pignatare, first vice president and manager of Retail Banking and Business & Government Deposit Services. “He brings valuable experience, a strong commitment to employees and customers, and an impressive track record of success. As a Chicopee native, he knows the market and community well, and is already making an impact.”

Girls on the Run Western Massachusetts to Hold 5K Celebration on Nov. 23

By BusinessWest Staff November 7, 2025

Daily News

SPRINGFIELD — Girls on the Run Western Massachusetts will host its annual fall 5K event on Sunday, Nov. 23 at Western New England University and is expecting more than 3,000 people to turn out.

Girls on the Run is a physical activity-based, positive youth development program that uses fun running games and dynamic discussions to teach life skills to girls in grades 3-8. During the eight-week, 16-lesson program, girls participate in lessons that foster confidence, build peer connections, and encourage community service while they prepare for an end-of-season celebratory 5K event.

This fall season, Girls on the Run has 775 participants in 52 sites in all four Western Mass. counties, with 210 volunteer coaches that bring the curriculum to life — the largest fall season since the start of the organization 10 years ago.

The run starts at 10:30 a.m., but the group warm-up will begin at 10 a.m., with participants arriving for fun events at 9:30 a.m. Participation in the 5K event is open to the public, and all proceeds from the event will benefit Girls on the Run Western Massachusetts.

Registration cost is $25 for adults and $10 for youth under age 12 and includes a 5K shirt for the first 1,000 registered. Early arrival is suggested. Registration opens at 8:30 a.m. on Nov. 23 for day-of registration.

The 5K event will also include a food drive. Participants can bring a non-perishable food item to the 5K, and the collection will go to a local food pantry.

Girls on the Run Western Massachusetts is also looking for volunteers for the event. For more information about the event, how to register, and volunteer opportunities, visit www.girlsontherunwesternma.org.

Springfield Symphony Orchestra Holding $30 Ticket Offer Today for Nov. 8 Concert

By BusinessWest Staff November 7, 2025

Daily News

SPRINGFIELD — In the spirit of community, the Springfield Symphony Orchestra (SSO) announced a limited one-day ticket offer today, Nov. 7, with all tickets for the “Fiesta Sinfonica” concert on Saturday, Nov. 8 priced at $30 or less.

The discounted tickets are in response to the current economic hardships faced by families in light of the government shutdown, and the SSO hopes concertgoers will also contribute to Lorraine’s Soup Kitchen in partnership with American International College’s baseball team by bringing canned goods to the performance.

The discounted tickets can be purchased on the SSO’s website, springfieldsymphony.org, with the discount code SPFLD, throughout Nov. 7. Tickets can also be purchased by calling the box office at (413) 733-2291.

“This is more than a ticket offer — it’s a reflection of what we’re all feeling right now,” said Heather Caisse-Roberts, president and CEO of the SSO. “The world feels heavy. People are struggling — with the cost of living, with the constant bad news, with just trying to hold it together. There’s a real sense that joy has become harder to find. So for one night, we’re making it easier for everyone to join us. We’re offering a one-time, deeply discounted ticket opportunity so more people can come experience what live music does. It recharges you, it reminds you of beauty, and it connects us back to each other.

“Music has always been about connection, about lifting spirits, about reminding people that they’re not alone,” she added. “We can’t fix everything happening in the world, but we can create a moment where people come together, where they feel inspired, and where kindness still feels possible.”

The November concert is sponsored by the Ruiz Family Foundation and Wyckoff Country Club. As part of that dual sponsorship, hundreds of tickets were donated to local schools in Springfield, West Springfield, Holyoke, and Chicopee through the SSO’s Beethoven’s Buddies program.

The SSO is asking concertgoers to bring non-perishable food items for Lorraine’s Soup Kitchen in partnership with AIC baseball. Concertgoers can also make donations to Square One’s holiday wish list as part of the giving-back effort.

Saturday’s concert features the return of the Mambo Kings and Camille Zamora to Springfield for “Fiesta Sinfonica: A Symphonic Celebration,” sure to heat up Symphony Hall with everything from tangos and mambos to Latin jazz hits and pop music standards. “Fiesta Sinfonica” will also welcome master trumpet player Herb Smith as guest conductor.

Also added to the concert offerings, the Hispanic-American Library will have a table in the Mahogany Room prior to the concert with Juan Falcon, founder and executive director of the Hispanic-American Library.

Westfield Bank Welcomes New Business Development Team at Liberty Street Branch

By BusinessWest Staff November 7, 2025

Daily News

Hector Suarez

WESTFIELD — James Hagan, president and CEO of Westfield Bank, announced the appointment of Hector Suarez as retail banking officer and branch manager, and Jeffrey Lomma as business specialist, both at its 1342 Liberty St. office in Springfield.

Suarez, who joins the bank with more than 30 years of banking experience, is responsible for leading and managing the branch, including customer service, retail and business product sales, employee development, and overseeing general branch operations. He has held various officer and management roles for several national banks in the Greater Springfield area and has been recognized throughout his banking career for sales and service excellence. He has been very active with financial literacy, most recently with first-time homebuyer seminars for the Holyoke Housing Authority.

Jeffrey Lomma

A familiar face to customers and coworkers, Lomma returns to the bank, where he previously served in business development and management roles, including in the Springfield market. In his new role, he is responsible for servicing existing and developing new business relationships, community development within Springfield, and supporting the branch as needed.

Lomma originally joined Westfield Bank in 2006, departing to be the Member Services director for the Springfield Regional Chamber of Commerce. He holds a bachelor’s degree in business administration from Western New England University and is deeply involved with the local community, currently serving as a board member for the West of the River Chamber of Commerce and as treasurer and board member of the Asnuntuck Community College Foundation.

“I am very excited to welcome Hector and welcome back Jeff to Westfield Bank,” said Kelly Pignatare, first vice president and manager of Retail Banking and Business & Government Deposit Services. “Hector and Jeff bring a combined 41 years of banking experience, including strong management and business development expertise. Complemented by their knowledge of and commitment to the Springfield market, they are well-positioned to deliver better banking and drive growth in our Liberty Street branch.”

Berkshire Leadership Program Now Accepting Applications for Class of 2025

By BusinessWest Staff November 7, 2025

Daily News

PITTSFIELD — 1Berkshire is again offering the Berkshire Leadership Program (BLP), an opportunity empowering Berkshire County residents to develop essential skills, expand their networks, and gain insights from top industry leaders. Participants will only sharpen their strategic thinking and decision making, but also build the confidence to lead teams and drive impactful change.

BLP seeks, prepares, involves, and sustains individuals from diverse backgrounds who are committed to and competent in addressing community challenges and improving quality of life in the Berkshires. Close to 700 community-minded individuals have graduated from the program since its inception in 1997.

The class of 2026 will kick off with a two-day retreat on Friday and Saturday, April 24-25, which includes training in many facets of leadership, problem-solving techniques, and networking. The retreat is followed by weekly sessions held on Thursdays, April 30 to June 25, focusing on areas of economic development, healthcare, tourism, creative economy, education, and community involvement.

The Berkshire Leadership Program is coordinated by 1Berkshire with the support of the volunteer BLP steering committee, composed of professionals from across the region who commit their time and expertise to develop and facilitate the entire program.

“The Berkshire Leadership Program is one of the most comprehensive ways to learn about the community and a great opportunity for additional professional development,” said Christine Hoyt, 1Berkshire’s director of Member Services and BLP coordinator.

“The Berkshire Leadership Program changes how you see yourself and your community,” added Abigail Allard, chair of the BLP steering committee. “Each cohort brings together emerging and established leaders from every corner of the Berkshires to learn, problem-solve, and build relationships that last well beyond the program. Creating a network that opens doors, with scholarships to help make participation possible. If you’re ready to grow your impact, this is the place to start.”

Class of 2026 applications are open. The deadline to apply is Wednesday, Jan. 7, 2026 at 4 p.m. The cost of tuition is $800; some scholarship dollars are available. Click here for the application and a full program schedule. Email [email protected] with any questions.

Region Secures TechHub Designations, $1 Million for Quantum Supply Chain Accelerator

By BusinessWest Staff November 6, 2025

Daily News

SPRINGFIELD — Today, the Western Massachusetts Economic Development Council (EDC), along with regional partners, celebrated a major milestone for the innovation economy as Lt. Gov. Kim Driscoll and Secretary of Economic Development Eric Paley announced that Western Mass. has been designated as both a Quantum Technology TechHub and a Food Science TechHub through the Massachusetts Technology Collaborative.

In addition to the two designations, funding in the form of $1 million to advance a feasibility and design study of a quantum supply chain accelerator (QSCA) was awarded to Springfield Technical Community College (STCC).

The QSCA will anchor the next phase of the Commonwealth’s quantum strategy, building on the foundation established in Holyoke at the Massachusetts Green High Performance Computing Center (MGHPCC) and the state’s first quantum computing complex launched with QuEra Computing Inc. The accelerator will be the first regional facility of its kind to drive commercialization, support startups, and strengthen advanced manufacturing supply chains across the Pioneer Valley.

The accelerator will be located at the Springfield Technology Park, a quasi-public entity affiliated with STCC, which is the only technical community college in Massachusetts and has a legacy for producing graduates who work in precision manufacturing, engineering, photonics, and information technologies in support of the emerging quantum and adjacent sectors. Current enrollment at STCC is more than 6,200 — a talent pipeline that gives Western Mass. a distinct competitive advantage as the region advances in this rapidly emerging field.

“Western Massachusetts is the only region in the Commonwealth to receive two TechHub designations, which is a testament to the strength of our innovation ecosystem and the collaboration that defines it,” said Rick Sullivan, president and CEO of the EDC. “These designations, and the $1 million dollar investment in the quantum supply chain accelerator, represent years of hard work and vision from our regional partners. The EDC was proud to lead both applications and bring these opportunities home for our communities.”

The Food Science TechHub designation recognizes the region as a national leader in food innovation and highlights UMass Amherst’s world-renowned Food Science program. The university’s researchers and facilities are driving advances in sustainable food processing, safety, and nutrition, while expanding partnerships that strengthen regional food manufacturing, commercialization, and career pathways across Western Mass. The EDC will receive a $100,000 planning grant to continue working with UMass and regional partners on identifying commercial, business, and workforce opportunities within the food science sector.

“The dual designations and this new investment show that Western Massachusetts is ready to lead the Commonwealth into the next generation of innovation,” said Xiomara DeLobato, vice president at the EDC. “The EDC’s role has been to connect vision with action and ensure that quantum and food science grow as inclusive economic engines that create opportunity across our region.”

State and regional partners with the EDC and STCC include the Pioneer Valley Planning Commission (PVPC), UMass Amherst, the city of Springfield, the city of Holyoke, and members of the Pioneer Valley Quantum Innovation Hub, working closely to develop these initiatives. The Western Mass. legislative delegation also voiced strong bipartisan support for the project, emphasizing its potential to create more than 1,400 direct jobs and demonstrate the Commonwealth’s commitment to growing innovation economies in every part of the state.

“As the only technical community college in the Commonwealth, we are leveraging the capabilities of STCC and our assistance corporation to bring the vision of a quantum supply chain accelerator to reality,” STCC President John Cook said. “With this unique investment in a region well-known for precision manufacturing, STCC looks forward to creating new job opportunities in quantum and related industries.”

PVPC Executive Director Kimberly Robinson added that “we look forward to a quantum accelerator that provides jobs and startup opportunities for residents across our communities. It is for this reason that we have launched a Quantum Training Academy that strives to include individuals who have been historically deprived of opportunities in technology investment.”

The Quantum and Food Science TechHubs are part of Massachusetts’ broader strategy to strengthen advanced manufacturing, research, and innovation capacity across the state. With this recognition, Western Mass. is now positioned as a vital partner in the Commonwealth’s innovation corridor from the eastern research centers to the western manufacturing base.

“I am grateful for this state investment in quantum and its potential to boost the Springfield economy,” Springfield Mayor Domenic Sarno said. “The city of Springfield is excited to give local firms and quantum startups a chance to attract new talent, including technicians and entry-level employees, to build a more innovative quantum sector in the region.”

Added Gov. Maura Healey, “the opportunity for a quantum accelerator in Springfield only strengthens the case that Massachusetts is a destination location for quantum innovation. Our industrial strengths and research capabilities in quantum make Massachusetts a top hub for quantum globally.”

Square One, Health New England Partner to Provide Financial Relief to Families

By BusinessWest Staff November 6, 2025

Daily News

SPRINGFIELD — As the government shutdown continues to impact the stability of families throughout the region, Square One is providing relief to those enrolled in its early education and care programs. Using a reserve fund previously gifted by Health New England, Square One will waive all parent fees for child care for the month of November.

“Seventy-five percent of Square One families receive SNAP benefits,” said Dawn DiStefano, Square One president and CEO. “With families currently receiving half of what they qualify for food assistance, we did not want to put our families in a position to have to choose between feeding their children and paying their childcare fees. We hope this gesture brings a bit of relief to our families during these challenging times.

“We are grateful to our wonderful partners at Health New England for recognizing the need for an emergency reserve fund gifted previously to be used to at a time when families need it to meet their basic needs,” she added. “Their gift came at an ideal time.”

As part of its mission to provide a healthy foundation for all children, Square One has an unwavering commitment to ensuring that its children receive healthy breakfasts, lunches, and snacks every day while they are in care. All meals include fresh fruit and vegetables. The agency partners with community organizations including Rachel’s Table, Gardening in the Community, the Food Bank of Western Massachusetts, and others to ensure that all families have access to food supplies.

Allied Flooring & Budget Cabinets Supports Sunshine Village, Project New Hope

By BusinessWest Staff November 6, 2025

Daily News

AGAWAM — Allied Flooring & Budget Cabinets announced the results of its second annual Charity Golf Tournament, raising a total of $31,385 to benefit two local nonprofit organizations, Sunshine Village and Project New Hope.

In Agawam on Oct. 29, the leadership team presented Sunshine Village with a donation of $15,692.50 to support the organization’s programs for adults with developmental disabilities throughout Western Mass. Then on Oct. 30 in Leominster, they presented the remaining $15,692.50 to Project New Hope, a nonprofit dedicated to providing veterans and their families with support programs, retreats, and community resources designed to help them rebuild their lives after military service.

“We are incredibly proud of what our team, sponsors, and community accomplished together,” said Jorge Morgado, owner of Allied Flooring & Budget Cabinets. “These organizations do so much to uplift others, it’s an honor to be able to give back in a meaningful way.”

The annual tournament, held in September at Chicopee Country Club, brought together more than 100 golfers, dozens of sponsors, and community partners for a day of friendly competition and fundraising. The event’s success reflects Allied Flooring and Budget Cabinets’ ongoing commitment to supporting local causes and building strong community connections beyond the showroom.

“Our golf tournament is more than just a fun day on the course — it’s a way to make a real difference,” said Becky Tedeschi, president of Allied Flooring & Budget Cabinets. “Seeing those checks handed over to Sunshine Village and Project New Hope reminds us that small businesses can have a big impact when the community comes together.”

Plans are already underway for the third annual Allied Flooring & Budget Cabinets Charity Golf Tournament, with hopes of raising even more funds in 2026.

American International College Opens Food Pantry to Combat Student Food Insecurity

By BusinessWest Staff November 6, 2025

Daily News

SPRINGFIELD — American International College (AIC) is helping students facing food insecurity with the launch of the Buzz Stop, a new campus food pantry. According to government data, approximately 3.8 million college students nationwide, or about 23%, face food insecurity. Many do not receive Supplemental Nutrition Assistance Program benefits due to application barriers or lack of awareness.

The pantry, located in the Student Affairs office on the upper level of the Schwartz Campus Center, offers both perishable and non-perishable foods as well as basic academic supplies. Students can fill a shopping basket once per week without restrictions, ensuring they have access to essential nutrition while pursuing their studies.

“This initiative makes essential resources more accessible for students worried about their next meal,” said Melisa Loa, dean of students. “With the Buzz Stop, they can concentrate on their studies without the added stress of food insecurity.”

Since December 2024, AIC has been preparing an unused office on the upper level of the Schwartz Campus Center to host the Buzz Stop. The renovated space includes shelves stocked with non-perishable items, a refrigerator for perishable foods, and basic academic supplies. Students can find supplies like canned goods, fresh produce, snacks, macaroni and cheese, and more with items available on a rotating inventory.

AIC partnered with the Food Bank of Western Massachusetts to stock the pantry, with support from an anonymous donor. Michelle Geoffroy, the Food Bank’s agency relations manager, noted that “we look forward to supporting their efforts to provide nutritious food to students.”

The college will continue refining the Buzz Stop based on student feedback to ensure it meets evolving needs. Students are already responding positively. Junior Blake Latham, who learned about the pantry through a college Instagram post, said it “will have a big impact on the school.”

HCC Names Linda Chavers First Director of Restorative Practices and Mediation

By BusinessWest Staff November 6, 2025

Daily News

Linda Chavers

HOLYOKE — Holyoke Community College (HCC) recently welcomed Linda Chavers as the inaugural director of its new office of Restorative Practices and Mediation.

A published writer, educator, and consultant, Chavers has spent her career examining structures of institutional inequality and reimagining what justice can look like in the field of education. She brings to HCC a specialization in restorative practices in the workplace, including crisis management, curriculum design, diversity support, and organizational development.

Most recently, she has been working as a nonprofit leadership consultant and a national executive search consultant. Prior to that, she spent 15 years in higher education, serving as co-director and English professor at the Clemente Course in the Humanities in Dorchester; resident dean, assistant dean, and lecturer at Harvard College; and assistant professor of Instruction at Temple University in Philadelphia. She also was an instructor of English at Phillips Exeter Academy in Exeter, N.H.

Chavers holds a Ph.D. in African and African American studies from Harvard University, a master’s degree in English from Harvard, and a bachelor’s degree in cultural studies from New York University. She began her role at HCC on July 30.

“I am honored to join Holyoke Community College as the inaugural director of the office of Restorative Practices and Mediation,” Chavers said. “This role is designed to be a first point of contact for workplace concerns at HCC, and my goal is to provide an accessible, safe entry point where concerns can be heard, options explored, and relationships strengthened.”

The office of Restorative Practices and Mediation is part of HCC’s division of People, Culture and Equity. In her position, Chavers works closely with the office of People and Talent (human resources) and the college’s chief impact officer (affirmative action and Title IX) to ensure HCC approaches its work with care, accountability, and a commitment to equity.

“This office represents a bold step forward in our commitment to cultivating a campus culture rooted in healing, accountability, and relational justice,” said Marlowe Washington, vice president of People, Culture and Equity. “We are pleased to welcome Dr. Chavers to HCC. She brings with her a rare blend of scholarly depth, lived experience, and visionary leadership.”

Bulkley Richardson Named 2026 Best Law Firm in 14 Practice Areas

By BusinessWest Staff November 6, 2025

Daily News

SPRINGFIELD — Best Lawyers, in partnership with U.S. News and World Report, ranked Bulkley Richardson as 2026 Best Law Firm in the Springfield region in the following 14 practice areas: banking and finance law, bankruptcy and creditor debtor rights / insolvency and reorganization law, business organizations (including LLCs and partnerships), commercial litigation, corporate law, criminal defense – general practice, criminal defense – white collar, employment law – individuals, employment law – management, litigation – labor and employment, medical malpractice law – defendants, personal injury litigation – defendants, real estate law, and trusts and estates law.

To be eligible for a ranking, a law firm must have at least one lawyer included in the list of Best Lawyers. Bulkley Richardson has 12 lawyers included on the 2026 Best Lawyers list, and Mary Jo Kennedy was named 2026 Springfield-area Lawyer of the Year for both employment law (management) and litigation (labor and employment). Rankings are based on a rigorous evaluation process that includes the collection of client and lawyer evaluations and peer reviews from leading attorneys in the field.

‘Annie’ Returns to JaDuke Stage, Spotlighting Franklin County Talent

By BusinessWest Staff November 6, 2025

Daily News

TURNERS FALLS — The beloved red-headed orphan is returning to Franklin County this November as JaDuke Theater revives the musical Annie for a two-weekend run beginning Friday, Nov. 7. The show, which was one of the first productions to grace the JaDuke Theater stage in 2019, marks a full-circle moment for the community arts hub located in Turners Falls’ industrial district.

“This is one of the greatest and most beloved family musicals JaDuke has done in a very long time,” director Nick Waynelovich said. “It’s one of my favorites, and we know you will love it too.”

Local talent takes center stage, with the title role being shared by two young performers — Turners Falls’s Molly McCarthy (Nov. 7, 8, and 9) and Bernardston’s Madison Bernard (Nov. 14, 15, and 16) — both of whom have grown up in JaDuke’s youth arts programs. They’re joined by veteran cast members from across Franklin County, including Briggs Doxzen as Oliver Warbucks and Sara Paige as the scheming Miss Hannigan. The musical features iconic songs like “Tomorrow,” “It’s the Hard Knock Life,” and “Maybe,” along with a canine co-star, Sandy, Annie’s loyal sidekick, and a crowd favorite.

In addition to offering award-winning productions, JaDuke is deeply committed to youth arts education in Franklin County through its theater, dance, voice, and music programs.

“We’re so proud that this production features so many young people who have honed their performance skills right here at JaDuke,” said Kimberly Williams, producer and executive director of JaDuke Inc. “The captivating music and timeless story are perfect to kick off the holiday season.”

Theatergoers can also take advantage of the JaDuke Café, which offers a wide variety of concession options available before the show and during intermission. In keeping with JaDuke tradition, audience members may send ‘performer perks’ backstage to cast members during the performance, a popular gesture that adds to the community camaraderie of the production.

Performances of ‘Annie the Musical’ will be held Fridays and Saturdays, Nov. 7, 8, 14, and 15, at 6 p.m.; and Sundays, Nov. 9 and 16, at 2 p.m., at JaDuke Theater, 110 Industrial Blvd., Turners Falls. Tickets are available now at jaduketheater.com or at the box office.

Colonial Carpentry Innovations Welcomes Jason Urban

By BusinessWest Staff November 5, 2025

Daily News

Jason Urban and Bob Szklarz

SOUTH HADLEY — Colonial Carpentry Innovations Inc. announced the addition of Jason Urban as consultant and production manager.

Urban brings more than two decades of experience in the custom woodworking industry, cabinetry design, and home improvement to the Colonial team. Known for his strong communication skills, organizational excellence, and steady leadership, he has built a career centered on craftsmanship, collaboration, and genuine customer care.

“Jason has a hands-on approach and a real respect for the craft,” said Bob Szklarz, owner of Colonial Carpentry Innovations. “He shares our belief that a successful project isn’t just about materials or measurements — it’s about creating spaces that make people feel at home.”

Urban’s experience includes years with Michael Humphries Woodworking, where he worked closely with architects, builders, and homeowners. He earned accolades while working at rk MILES, where he served clients throughout the Pioneer Valley. He built his career helping homeowners and builders alike find creative, practical solutions that balance beauty and durability.

As a U.S. Army National Guard Veteran, he was awarded the Army Commendation Medal for Meritorious Service. His background instilled a strong sense of discipline, responsibility, and teamwork — qualities that continue to shape his professional approach today.

“Joining Colonial Carpentry Innovations feels like coming home,” Urban said. “This company has built its reputation on honesty, quality, and relationships. I’m proud to be part of a team that values people as much as the finished product.”

Notch Mechanical Constructors Announces Leadership Transition

By BusinessWest Staff November 5, 2025

Daily News

Nick DePalma

CHICOPEE — Notch Mechanical Constructors announced the retirement of Steven Neveu, who has served as president for the past 28 years, and the appointment of Nick DePalma as the company’s new president, effective Oct. 1. This leadership transition marks a new chapter for Notch, continuing its long-standing commitment to quality, safety, and innovation across New England’s industrial mechanical construction industry.

“As [Neveu] begins his well-earned retirement, the company expresses its deepest gratitude for his decades of guidance and vision that helped shape Notch into what it is today,” the company stated. He will continue to serve in a limited capacity as director and board chairman.

Stepping into the role of president, DePalma brings extensive experience and a deep understanding of Notch’s operations, clients, and values. Having served as executive vice president for the past three years, he has played an integral role in driving strategic growth and maintaining the company’s reputation for excellence in mechanical contracting.

“His leadership ensures that Notch will continue to deliver exceptional results while fostering a culture built on teamwork, integrity, and safety,” the company stated.

Founded in 1972, Notch Mechanical Constructors specializes in the construction and maintenance of mechanical systems for clients in the energy and industrial manufacturing sectors across Southern New England from its two locations in Chicopee and Hudson. Notch became 100% employee-owned in 2020, a leadership transition developed to ensure continuity, stability, and ongoing success for clients, partners, and employee owners.

Florence Bank Donates $73,520 to United Way of the Franklin and Hampshire Region

By BusinessWest Staff November 5, 2025

Daily News

FLORENCE — Florence Bank recently announced a gift of $73,520 to the United Way of the Franklin and Hampshire Region. Florence Bank provided direct support of $50,000, and its employees pledged an additional $23,520 as part of the bank’s annual workplace campaign. The combined gift will be used to support the annual Diaper Drive, food insecurity efforts, the Ski United event, and several event sponsorships.

“Once again, our team members stepped up and showed how much they care about helping their fellow neighbors,” said Matt Garrity, president and CEO of Florence Bank. “I’m humbled by their generosity and proud of their dedication to help those less fortunate.”

In addition to financial support, Florence Bank will help lead the United Way’s 2026 annual campaign, which kicked off on Oct. 9. Garrity will serve as campaign co-chair along with Eric Mills, vice president of Sales and Marketing at Mayhew Tools in Turners Falls.

“I’m excited to be out in the community, supporting the United Way and asking organizations and individuals to join us in supporting such a great organization,” Garrity said. “The need in the community is real, and supporting our neighbors is integral to Florence Bank’s mission, vision, and values.”

Holly Martineau, United Way’s director of Development, said the financial goal is to increase giving as much over the $1.2 million raised in 2025 as possible, and to encourage organizations and individuals to double their gifts from last year.

“Our efforts this year are to have as many people double down as possible,” Martineau added. “We’re trying to do as much as we can as an organization to support our partners in the community who do so much for individuals in need. Our partners are being asked to do so much more with much less. The social safety net is diminishing every day.”

Geoff Naunheim, executive director of the United Way of the Franklin and Hampshire Region, said he hopes Florence Bank’s commitment will encourage other organizations and individuals to consider increasing — or doubling — their pledges.

“It’s early in the campaign, but we’re already seeing an increase in employee giving,” Naunheim said. “People know it’s a hard time. They’re helping us support a healthier, more resilient community.”

Revitalize CDC Welcomes Two Board Members, Announces New Board Leadership

By BusinessWest Staff November 5, 2025

Daily News

Frank Robinson

SPRINGFIELD — Revitalize Community Development Corporation (CDC) announced the election of two new members to its board of directors: Frank Robinson, retired vice president and Public Health officer at Baystate Health, and Nikki Gleason, vice president and branch manager at Florence Bank in West Springfield.

Nikki Gleason

Robinson has made decades of contributions to public health, education, and community development across Western Mass. and beyond. Early in his career, he advanced health equity through leadership roles in the Massachusetts Department of Mental Health and the Northeast Ohio Developmental Center. He went on to serve as the founding executive director of Partners for a Healthier Community and director of Community Health Planning at Baystate Health, where he championed upstream approaches to community well-being.

Moyah Smith

From 2015 to 2024, as vice president and Public Health officer at Baystate Health, Robinson played a pivotal role in establishing the Baystate Academy Charter Public School and the Baystate Springfield Educational Partnership, both designed to empower Springfield students through academic excellence and college readiness. He also led regional initiatives such as the Anchor Collaborative and the Alliance for Digital Equity, and in 2023, he secured a $5.1 million grant from the Massachusetts Broadband Institute to expand digital literacy and public connectivity.

Robin Youmans

Gleason brings more than 25 years of experience in commercial and community banking to the board. As vice president and branch manager at Florence Bank, she is known for her dedication to helping businesses and individuals achieve financial stability through personalized, relationship-driven service. She has also demonstrated her long-standing commitment to community revitalization by volunteering for more than a decade as a Revitalize CDC #GreenNFit Neighborhood Rebuild house captain, helping transform homes and neighborhoods across Springfield.

The organization also announced new board leadership with Moyah Smith, owner of B-Side Entertainment & Memories Matter, elected as board chair, and Robin Youmans of the Center for Human Development elected as board clerk. Smith, who has served on Revitalize CDC’s board for 10 years, succeeds John Robinson, who led the board for the past five years and will continue to serve as a member after more than two decades of volunteer leadership.

“We are thrilled to welcome Dr. Robinson and Ms. Gleason to our board, and to have Moyah and Robin step into new leadership roles,” said Colleen Shanley-Loveless, president and CEO of Revitalize CDC. “Their experience, dedication, and shared commitment to equity and community empowerment will strengthen our ability to make homes and lives healthier, safer, and more energy-efficient across Western Massachusetts.”

O’Dell Women’s Center Foundation Distributes $100,000 to Food Pantries

By BusinessWest Staff November 5, 2025

Daily News

SPRINGFIELD — The O’Dell Women’s Center Foundation announced the release of $100,000 in emergency funding to support food pantries across Springfield. This rapid response effort comes in light of recent SNAP benefit reductions and the ongoing federal government shutdown, both of which have left many families struggling to access basic necessities.

“Women and families are resilient, but many are now facing impossible choices between food, rent, and other essentials,” said Margaret Tantillo, executive director of the O’Dell Women’s Center Foundation. “We cannot stand by while our neighbors go hungry. This emergency funding is a first step — but it will take all of us, as a community, to meet the growing need.”

The O’Dell Women’s Center Foundation’s emergency funds will help ensure that local food pantries can purchase and distribute food to families experiencing hardship.

“The O’Dell Women’s Center Foundation was created to be a catalyst for hope and action,” said Keely Krantz, founder and president of the O’Dell Women’s Center. “At moments like this, our mission — to uplift women and families toward stability and economic security — demands an immediate and compassionate response.”

The foundation also encourages the public to make financial contributions to their local food pantry or to the food distribution partners it has supported, including All Nations Church, the Care Center, Christina’s House, the Gray House, Martin Luther King, Jr. Family Services, Open Pantry Emergency Food Program, Salvation Army Springfield Citadel, S.M.A.R.T. Pantry at Spring Meadow Apartments, St. John’s Congregational Church, and United Way of Pioneer Valley.

bankESB Promotes Alison Tower to Senior Vice President

By BusinessWest Staff November 5, 2025

Daily News

Alison Tower

EASTHAMPTON — bankESB announced the promotion of Alison Tower to senior vice president of Enterprise Risk Management and Legal Services.

In her new role, Tower will lead enterprise risk management initiatives, ensuring rigorous compliance and legal oversight across all business lines at bankESB and the family of banks that comprises Hometown Financial Group, including bankESB; bankHometown; North Shore Bank; Abington Bank and Colonial Federal Savings Bank, divisions of North Shore Bank; and Hometown Mortgage. With an extensive background in risk and legal services, she has been instrumental in shaping strategic approaches that strengthen the bank’s risk posture.

Tower joined bankESB in 2015, bringing with her a wealth of experience from running her own law practice in Amherst. She earned her juris doctorate from Western New England University School of Law, an MBA in finance from UMass Amherst, and a bachelor’s degree in gender studies from Bard College at Simon’s Rock.

“Alison has been an exceptional leader and trusted advisor within our organization,” said Matthew Sosik, president and CEO of bankESB. “Her deep understanding of both the legal and operational sides of our business, combined with her unwavering commitment to integrity and sound governance, make her ideally suited for this expanded leadership role.”

Beyond her professional accomplishments, Tower is deeply committed to community service. She currently serves as president of the board of directors for Easthampton Community Center, an executive committee member for Brockton Housing Partnership, and a finance committee member for Pioneer Valley Habitat for Humanity. She also contributes her expertise as a review board member for the Western Massachusetts Mortgage Loan Review Board and on the loan committee for Worcester Community Housing Resources.

Western New England University School of Law Launches Online JD Access Program

By BusinessWest Staff November 5, 2025

Daily News

SPRINGFIELD — Western New England University School of Law announced the launch of JD Access, a part-time evening online juris doctor program designed to expand access to legal education for working professionals, non-traditional students, and individuals whose life circumstances make attending on-campus programs difficult. The first cohort will begin in the fall of 2026.

Fully accredited by the American Bar Assoc. (ABA), JD Access is among only about 20 ABA accredited online JD programs nationwide. The program offers an innovative blend of synchronous online classes, asynchronous coursework, and limited in-person residencies, giving students the flexibility to pursue their law degree while balancing work, family, and other commitments.

“JD Access embodies our mission to advance justice, expand opportunities, and educate lawyers who make a difference,” said Zelda Harris, dean of the School of Law. “This program opens doors to legal education for students who might otherwise be excluded because of geography or life circumstances, without sacrificing the academic excellence and personal connection that define WNE Law.”

The part-time evening structure is ideal for working professionals, with short, required residencies designed to foster connection and collaboration. The program also provides opportunities for meaningful pro bono and community engagement through the Center for Social Justice at Western New England University. Students can complete the program in three and a half or four years, with optional summer courses available, and the program is open to students across the country, regardless of where they live and work.

MGM Springfield to Host Tree Lighting, Open Outdoor Skating Rink on Nov. 28

By BusinessWest Staff November 4, 2025

Daily News

SPRINGFIELD — MGM Springfield will usher in the holiday season on Friday, Nov. 28 with its annual tree lighting ceremony, marking the opening of Holiday Winter Wonderland on Armory Square, featuring the city’s only outdoor skating rink.

Festivities kick off at 5:15 p.m. with special appearances by the New England Patriots cheerleaders, Pat the Patriot, Red Sox mascot Wally, the Springfield Thunderbirds’ own Boomer, and Santa Claus himself.

At 5:30 p.m., MGM Springfield will welcome Westfield native and The Voice semifinalist Madison Curbelo as she performs holiday favorites from the Armory Square Stage.

Visitors can enjoy a hot chocolate or festive adult beverages available in our outdoor Lion’s Den winter cabin, located next to the skating rink. Local favorite Jeannie’s Weenies will be serving up its signature all-beef hot dogs with fresh toppings, plant-based options, and sweets.

A brief welcome program will begin at 6 p.m., led by the MGM Springfield team and Springfield Mayor Domenic Sarno. The official tree lighting and grand opening of the skating rink will immediately follow.

Throughout the season, MGM Springfield invites guests to enjoy a festive experience at Armory Square, including a coordinated holiday tree light and music show with magical snow, that will be on display every hour, on the hour, from 2 to 10 p.m., seven days a week. This season, the ice skating rink will remain open until Jan. 4, 2026. Tickets for the ice rink can be purchased in person.

State Announces $2.1 Million in Grants to Expand Apprenticeship in Massachusetts

By BusinessWest Staff November 4, 2025

Daily News

BOSTON — The Healey-Driscoll administration announced $2.1 million in Grants for Registered Apprenticeship Opportunities in Workforce (GROW) to 34 organizations to train and place more than 300 apprentices and pre-apprentices across the state.

The grants, which include contract renewals and new awards, leverage nearly $2 million in state funding complemented by support from federal funds to train apprentices in high-growth industries like healthcare, manufacturing, clean energy, and life sciences.

Registered apprenticeship provides individuals with paid work experience including classroom instruction and on-the-job training combined with securing nationally recognized credentials, progressive wage increases, and economic mobility and advancement.

“The GROW grants are an effective way to expand registered apprenticeship opportunities that connect people to good jobs and help build a skilled workforce,” Gov. Maura Healey said. “Through these investments, our administration is helping more residents access pathways into growing industries while supporting employers who are ready to train and hire.”

The Division of Apprentice Standards (DAS) within the Massachusetts Executive Office of Labor and Workforce Development administers the Commonwealth’s registered apprenticeship programs. DAS serves more than 500 active programs with more than 10,000 active apprentices. Construction and building trades apprenticeships comprise the majority of programs, with nearly one-quarter of registered apprentices represented by expansion industries such as healthcare, education, and manufacturing.

“Expanding and growing registered apprenticeship in Massachusetts is an important part of our workforce agenda,” Secretary of Labor and Workforce Development Lauren Jones said. “The GROW awards are part of the administration’s efforts to build workforce pipelines in our in-demand industries while increasing access and opportunity for our residents to pursue a career, gain industry-recognized credentials, and secure meaningful wages and benefits.”

Among the 34 grant recipients, four are based in Western Mass.:

• Eternal Light of Hope in Mankind in Adams will receive $20,000 to develop registered apprenticeships in workforce development;

• Franklin Hampshire Employment and Training Consortium in Greenfield will receive $19,500 to develop an outdoor recreation apprenticeship and hire and train six apprentices;

• Holyoke Community College will receive $20,000 to design one or more apprenticeships or pre-apprenticeships for solar, construction, and electrical firms; and

• MassHire Hampden County Workforce Board in Springfield will receive $217,500 to train and place 30 apprentices in healthcare, manufacturing, and behavioral health.

PJ Library Pajama Drive Drop-off Sites Established Across Berkshire County

By BusinessWest Staff November 4, 2025

Daily News

PITTSFIELD — As chilly weather returns to the Berkshires, the PJ Library Pajama Drive conducted by the Jewish Federation of the Berkshires also returns to help the many local children who may lack the comfort of warm sleepwear.

Last year’s effort collected hundreds of pairs of pajamas from individuals, groups, and local businesses, and the federation hopes to build on that success. It has again teamed up with Carr Hardware and Where’d You Get That!? to offer drop-off sites for brand-new pajamas (sizes newborn to teen) at these locations across Berkshire County:

• Carr Hardware, 256 Main St., Great Barrington;

• Carr Hardware, 489 Pittsfield Road, Lenox;

• Jewish Federation of the Berkshires, 196 South St., Pittsfield; and

• Where’d You Get That!?, 100 Spring St., Williamstown.

The Pajama Drive runs through Dec. 3. Monetary donations toward the purchase of pajamas are also welcome. Questions may be directed to Paige Wright at (413) 442-4360, ext. 14, or [email protected].

Donations will be received by the Massachusetts Department of Children and Families in Pittsfield and distributed to local families during the holiday season.

Market Mentors Raises $5,000 for Rays of Hope in Fight Against Breast Cancer

By BusinessWest Staff November 4, 2025

Daily News

SPRINGFIELD — Market Mentors, LLC, a fully integrated marketing, advertising, and public relations agency with offices in Massachusetts and Florida, announced it has raised $5,000 for Rays of Hope, the Baystate Health Breast Network initiative supporting breast cancer patients, survivors, and research since 1994.

Each October, during Breast Cancer Awareness Month, the agency creates specially designed items to raise funds and awareness. This year’s featured travel mug delivers the simple, life-saving reminder: “Check them early, check them often.” The campaign reminds men and women alike to take small, proactive steps that can make a big difference in their health.

“Breast cancer touches so many people, and we’ve seen how awareness can save lives,” said Michelle Abdow, president and CEO of Market Mentors. “We are so thankful to all our generous friends and partners who contributed to our collection this year. With every travel mug donation, we’re keeping a life-saving message on the go while supporting Rays of Hope’s critical work.”

Since its founding, Rays of Hope has raised more than $17.2 million, with every dollar staying in Western Mass. to fund research, patient care, state-of-the-art equipment, educational programs, and community grants.

Bay Path University to Host 13th Annual Cybersecurity Summit on Nov. 14

By BusinessWest Staff November 4, 2025

Daily News

LONGMEADOW — Bay Path University will host its 13th annual Cybersecurity Summit, “Cyber Pathways 2025: AI, Innovation, and the Future of Security,” on Friday, Nov. 14 from 9 a.m. to noon in Breck Suite in Theinert Hall on the university’s Longmeadow campus.

This year’s summit will explore how artificial intelligence is reshaping digital defense, education, and workforce development. Hosted by Bay Path University and led by Sean O’Brien, director of Cybersecurity Programs, the event will highlight new directions in cybersecurity, from emerging AI-driven threats to the opportunities shaping tomorrow’s careers.

The program will feature a live demonstration of app malware, a panel on cyber career pathways, and a fireside chat with Professor Scott Shapiro, the Charles F. Southmayd professor of Law and professor of Philosophy at Yale Law School, and author of Fancy Bear Goes Phishing: The Dark History of the Information Age, in Five Extraordinary Hacks (2023).

Shapiro’s scholarship spans the philosophy of law, international and criminal law, cybersecurity, and artificial intelligence. His commentary has appeared in the Washington Post, the New York Times, the Guardian, and Foreign Affairs. At Yale, he founded the Yale Documentary Project, which provides legal counsel to independent filmmakers, and co-founded the Yale Legal AI Lab, focusing on the automation of legal reasoning. He also co-founded the Yale Cybersecurity Lab, which provides cutting-edge cybersecurity and information-technology teaching facilities. From 2024 to 2025, he served as special assistant for AI Ethics to the chief AI officer at the Cybersecurity and Infrastructure Security Agency within the U.S. Department of Homeland Security.

To encourage broad participation and dialogue, the “Cyber Pathways 2025” summit will be offered in a hybrid format, allowing guests to attend in person or join online. Registration is required. Click here to reserve a seat or register for the virtual option. Online participants will receive login details before the event.

Excel Dryer Welcomes Kim Lynch as Director of Marketing

By BusinessWest Staff November 4, 2025

Daily News

Kim Lynch

EAST LONGMEADOW — Excel Dryer Inc. announced the addition of Kim Lynch as its new director of Marketing, effective Oct. 20.

Lynch brings more than 15 years of experience in marketing and advertising across a range of industries, including electrical wholesale, retail, finance, and industrial. She has a proven track record of building and leading high-performing teams, developing strategy-driven campaigns, and strengthening brand visibility across multiple platforms.

A graduate of Westfield State University with a bachelor’s degree in mass communications and managerial marketing, Lynch offers extensive expertise in marketing technology and analytics tools and platforms. She is also highly skilled in brand management, digital strategy, and creative development.

“We are thrilled to welcome Kim to the leadership team,” said William Gagnon, executive vice president and chief operating officer at Excel Dryer. “Her strategic mindset, collaborative approach, and exceptional depth of marketing experience align perfectly with our growth goals. Kim’s ability to bring brand vision to life while driving measurable results makes her an invaluable addition to the organization.”

In her new role, Lynch will oversee the development and execution of Excel Dryer’s brand and marketing strategy, support business development initiatives, and continue to elevate the company’s position in the commercial restroom and hand hygiene industry.

“I’m excited to join a company that has not only led its industry with innovation, but has also continued to evolve its brand with intention and purpose,” Lynch said. “Excel Dryer has a powerful story rooted in quality, sustainability, and forward-thinking design, and I look forward to helping expand its reach and impact in the marketplace.”

Caring Health Center Welcomes Dr. Abraham Thomas as Chief Medical Officer

By BusinessWest Staff November 4, 2025

Daily News

SPRINGFIELD — Caring Health Center (CHC) announced the appointment of Dr. Abraham Thomas as its new chief medical officer, effective immediately.

Thomas brings more than two decades of distinguished clinical and executive leadership experience, including past positions as system chair of Medicine at Baystate Health, chief medical and quality officer at Central Maine Healthcare, and chief of Medicine at NYU Lutheran Medical Center. His track record of transforming care delivery, improving patient outcomes, and leading innovative population health strategies makes him a tremendous asset to the future of Caring Health Center, said Tania Barber, president and CEO.

“As a physician-leader deeply committed to equity, quality, and innovation, Dr. Thomas exemplifies Caring Health Center’s mission to provide culturally responsive, comprehensive, and community-focused healthcare,” Barber added. “His background reflects our commitment to delivering accessible care and promoting health equity for the communities we serve. Dr. Thomas’s unique ability to lead with vision and empathy will enhance our clinical excellence while supporting the well-being of our diverse patients.”

Thomas’s leadership spans major health systems and federally qualified health centers. He has significant experience managing teams, driving quality improvement, and overseeing clinical services. He led growth and safety programs at Baystate Health and advanced performance at Central Maine Healthcare.

He is also a former chair of the U.S. Food and Drug Administration’s endocrinologic and metabolic drugs advisory committee and holds certifications in lean healthcare, human-centered design, and executive leadership from institutions such as Harvard and the University of Michigan.

Thomas holds a doctor of medicine degree from Columbia University College of Physicians and Surgeons, a master of public health degree from Harvard School of Public Health, and is a candidate for an MBA from the University of North Carolina’s Kenan-Flagler Business School.

“I’m honored to join Caring Health Center at this pivotal moment,” he said. “As a mission-driven organization rooted in community impact, CHC offers an extraordinary opportunity to expand access, improve health equity, and deliver high-quality care to the patients who need it most.”

Nominations Open for 2026 Difference Makers

By BusinessWest Staff November 3, 2025

Daily News

SPRINGFIELD — BusinessWest is now accepting nominations for its 18th annual Difference Makers awards.

BusinessWest launched the Difference Makers program in 2009 to recognize and celebrate the work of individuals, groups, businesses, and institutions that are positively impacting the communities of Western Mass. As previous honorees have shown, there are many ways to make a difference within our community, such as working on initiatives aimed at improving quality of life; succeeding in business, public service, or education; inspiring others to get involved; and making an imaginative effort to help solve societal issues.

Nominations for the Difference Makers class of 2025 are due by Monday, Dec. 22. They can be submitted by clicking here.

For more information, call Natasha Mercado-Santana, Marketing and Events Manager, at (413) 781-8600, ext. 100, or email [email protected].

Pittsfield Cooperative Bank Partners with Brown & Brown

By BusinessWest Staff November 3, 2025

Daily News

PITTSFIELD — Pittsfield Cooperative Bank announced a new partnership with Brown & Brown, one of the nation’s leading insurance brokerages. Together, the two organizations will offer customers and community members throughout the Berkshires access to a wide range of insurance products backed by local service.

Unlike national call centers or impersonal online platforms, this partnership brings together two organizations with deep ties to Berkshire County. Brown & Brown’s regional team of insurance professionals live and work in the community, offering local personal attention and providing responsive support.

“At the Co-op, our mission has always been to serve our customers and strengthen the communities we call home,” said Gregg Levante, president of Pittsfield Cooperative Bank. “Partnering with Brown & Brown means our customers can access top-tier insurance solutions while working with people who understand their needs and live right here in the Berkshires.”

Through this partnership, customers can access comprehensive insurance coverage — including auto, home, umbrella, life, recreational vehicles, commercial property, liability, and organizational employee benefits — delivered with the same personal touch and community commitment that define both organizations.

“We’re excited to team up with Pittsfield Cooperative Bank to support Berkshire County residents and businesses,” said Darin Burniske, executive vice president at Brown & Brown. “Our local team shares the Co-op’s commitment to building long-term relationships and helping people protect what matters most.”

The Wealth Transition Collective Welcomes Kent Griffiths

By BusinessWest Staff November 3, 2025

Daily News

Kent Griffiths

HOLYOKE — The Wealth Transition Collective, a values-based financial planning firm located in Holyoke, announced the the addition of industry veteran Kent Griffiths, who joined the firm in early October as head of Investment Strategy.

Griffiths brings with him more than 30 years of experience in the financial services industry, most recently from MFS, the pioneering firm that launched the multi-trillion-dollar mutual fund sector. During his career, he has collaborated with thousands of financial advisors, providing market insights and innovative investment strategies that have enabled countless advisors and their clients to navigate the complexities of the financial landscape.

Griffiths has lived in various parts of the U.S. before making his home in Western Mass. Originally from Southern California, he moved to Houston during his early school years and attended the University of Texas at Austin. There, he met his college sweetheart, Ruth Mitchell, and began a lifelong partnership. The couple eventually settled in Boston before moving to Western Mass. in 2000.

“As he transitions into his new role at the Wealth Transition Collective, we are confident that his leadership and vision will significantly enrich our investment strategies, providing tailored, exceptional financial guidance to our esteemed clients,” the firm stated. “We are delighted to welcome Kent to our team and excited to see how his expertise will further our mission of delivering personalized financial solutions to business owners and families throughout New England.”

Mobile Museum of Tolerance to Launch with Community Open House on Nov. 5

By BusinessWest Staff November 3, 2025

Daily News

PITTSFIELD — On Wednesday, Nov. 5 from 3 to 6 p.m., the Mobile Museum of Tolerance (MMOT), an educational initiative of the Museum of Tolerance in Los Angeles, will partner with Jewish Federation of the Berkshires and Berk12 to officially launch in Massachusetts with a community open house hosted by the federation at 196 South St. in Pittsfield. This event marks the MMOT’s first stop in the state to bring its mobile education experience to local students and residents.

The MMOT is a self-contained classroom on wheels offering immersive technology and facilitator-led workshops that use the lessons of history to combat hate and promote greater tolerance. During the open house, attendees will experience interactive exhibits and learn more about how the MMOT’s lessons on the Holocaust, civil rights, propaganda, discrimination, hate, and dehumanization can support local educational initiatives and promote inclusivity and respect in school and communities.

Educational leaders will also be able to schedule a free MMOT visit to their schools fully funded by the Massachusetts Legislature.

Business Confidence Falls Again in October

By BusinessWest Staff November 3, 2025

Daily News

BOSTON — Business confidence in Massachusetts slid for a second consecutive month in October as employers confronted disruptions from the federal government shutdown, rising prices, and continued uncertainty about tariffs.

The Associated Industries of Massachusetts (AIM) Business Confidence Index declined 1 point to 46.5 on a 100-point scale. It marked the eighth consecutive month that the Index remained below the 50-reading separating optimism from pessimism.

The October index was nine points less than the same month a year ago. The last time the BCI remained in pessimistic territory for eight months was during the COVID-19 pandemic in 2020.

Meanwhile, the federal government shutdown is hindering analysis of the economy since federal agencies have suspended collection and processing of most official statistics.

“The economy remains resilient with the Federal Reserve noting that economic activity ‘has been expanding at a moderate pace.’ At the same time, the labor market is softening — employment has decelerated, and long‐term unemployment has risen. Because the labor market is a major pillar of consumer spending, any sign of widening job losses or weakening wage gains would be a red flag,” said Sara Johnson, chair of the AIM Board of Economic Advisors (BEA), which oversees the Index.

The constituent indicators that make up the Index were mostly lower in October. The confidence employers maintain in their own operations fell 1.5 points to 50.3. That figure was 6 points less than in October 2024.

The Massachusetts Index, assessing business conditions within the Commonwealth, gained 0.6 point to 43.3, leaving it 10.9 points lower than a year earlier. The U.S. Index measuring conditions throughout the country dropped 1.3 points for the month and 16.2 points for the year.

The Current Index, which assesses overall business conditions at the time of the survey, lost 2.3 points to 46.3. The Future Index predicting conditions six months from now rose 0.2 point to 46.7.

The Manufacturing Index edged down 0.2 point to 45.7, leaving it 4.8 points lower than the year earlier. The Employment Index saw the largest decline for October, shedding 4.1 points to 48.5.

Large companies (52.0) were more confident than medium-sized companies (43.5) and small companies (43.0).

Alan Clayton-Matthews, professor emeritus of Economics and Public Policy at Northeastern University and a BEA member, said the high productivity rate that has traditionally allowed Massachusetts to increase economic output now faces challenges from changes in federal policy. “Tariffs and reductions in research and development spending create issues for productivity, while an aging demographic affects labor force participation, and tightening immigration policy affects population.”

AIM President and CEO Brooke Thomson, also a BEA member, recently testified before the Massachusetts Legislature in support of Gov. Maura Healey’s proposed DRIVE Act that would invest $400 million to grow Massachusetts’ research and innovation economy.

“The DRIVE legislation sends a strong message that Massachusetts is committed to continuing our path as the global leader in innovation, research, and education,” Thomson said. “DRIVE would also provide much-needed stability for the network of small companies, manufacturers, and service providers that form the backbone of the Massachusetts life-sciences miracle.”

bankESB Supports West Springfield Boys and Girls Club

By BusinessWest Staff November 3, 2025

Daily News

EASTHAMPTON — bankESB announced its continued support for the West Springfield Boys and Girls Club as a $6,400 season ticket holder sponsor. This sponsorship helps provide critical funding for youth programs that empower and inspire local children to reach their full potential.

In addition to this support, bankESB announced that Michael Oleksak, the bank’s senior vice president of Commercial Lending, has been named chairman of the board for the West Springfield Boys and Girls Club. He has been an active member of the board.

“I am deeply honored to take on this role with the Boys and Girls Club,” Oleksak said. “I’ve seen firsthand the positive impact this organization has on our community, and I look forward to working with my fellow board members, staff, and supporters to expand opportunities for the youth of West Springfield.”

He added that “bankESB is honored to support the Boys and Girls Club, an organization that plays such an important role in the lives of young people in our community.”

The West Springfield Boys and Girls Club provides a safe and nurturing environment for children and teens, offering programs in academics, athletics, the arts, and leadership development. Contributions from sponsors like bankESB help ensure continued access to these impactful programs.

This contribution is part of bankESB’s community giving initiative, the Giving Tree, which supports local organizations dedicated to helping its neighbors grow and thrive.

Berkshire County Development Alliance Announces Winter Networking Mixer

By BusinessWest Staff November 3, 2025

Daily News

PITTSFIELD — The Berkshire County Development Alliance (BCDA) will host an informal networking mixer on Tuesday, Dec. 9 from 5:30 to 7 p.m. at Hot Plate Brewing Co., located at 1 School St., Pittsfield.

All are invited to drop by after work, grab a drink, and connect with fellow development professionals, volunteers, and community members from across Berkshire County. This get-together is a relaxed way to meet new people, share ideas, make connections, and learn about what others are working on in the area — no pitches or presentations required.

“Whether you’re a veteran in the nonprofit sector, just getting started, or simply want to meet some new faces and learn more about what’s happening locally, we’d love to see you,” the BCDA stated. “Feel free to bring a friend or colleague.”

The event is free to attend. Light snacks and drinks are available for purchase from Hot Plate. RSVP is requested by Dec. 5 at [email protected], but walk-ins are welcome. Visit bit.ly/4cDsUjA to learn more.

Pittsfield Cooperative Bank Promotes Eric Padelford to Chief Operating Officer

By BusinessWest Staff October 31, 2025

Daily News

Eric Padelford

PITTSFIELD — Pittsfield Cooperative Bank announced the promotion of Eric Padelford to chief operating officer. As COO, he will lead the bank’s operational strategy and execution, aiming to drive innovation, efficiency, and exceptional customer experience across all areas of the organization.

A dynamic and results-driven operational leader with decades of experience in technology, finance, and banking, including extensive experience in the financial services sector since 2010, Padelford has been instrumental in modernizing Pittsfield Cooperative Bank’s infrastructure and aligning its operations with long-term strategic goals. He holds a master’s degree in data science from Eastern University, which fuels his data-driven approach to process improvement, performance management, and digital transformation.

“Eric’s operational insight and forward-thinking approach have been instrumental in positioning Co-op Bank for sustainable growth,” said Gregg Levante, president of Pittsfield Cooperative Bank. “He brings a balance of strategic vision and hands-on leadership that ensures we continue delivering the personal, community-driven banking experience our customers value.”

As COO, Padelford will collaborate closely with Levante and CEO Mike Daly to guide the bank’s strategic initiatives and uphold its 136-year legacy of service to the Berkshires.

“Co-op has always stood apart because of its people and its purpose,” Padelford said. “I’m honored to contribute to a team that not only drives innovation, but does so with the needs of our local community at the heart of every decision. Supporting the communities we serve — both through the bank’s initiatives and personal involvement — has always been a core part of my values.”

Berkshire United Way Board Officially Names Katherine von Haefen President, CEO

By BusinessWest Staff October 31, 2025

Daily News

Katherine von Haefen

PITTSFIELD — The Berkshire United Way (BUW) board of directors has officially approved Katherine von Haefen as president and CEO, effective immediately. She previously served as interim while continuing her role as director of Community Impact.

“Katherine has demonstrated exceptional leadership, vision, and dedication to our mission,” said Krystle Blake, BUW board chair. “Her deep understanding of community needs and her ability to bring people together to create meaningful change make her the ideal leader for this next chapter. We are thrilled to have her at the helm.”

Von Haefen joined BUW in October 2021 and has led region-wide initiatives focused on early childhood education, food security, and nonprofit investment. She also spearheaded BUW’s $1 million annual investment strategy and played a key role in shaping the organization’s strategic plan.

“I’m honored to officially step into this role and continue the work we’ve started,” von Haefen said. “Berkshire United Way has a long legacy of impact, and I’m excited to build on that foundation with our board, staff, and community partners. Together, we’ll keep pushing for solutions that help every member of our community thrive.”

Von Haefen brings more than two decades of nonprofit leadership experience, including her tenure at United Way of Greater Houston, where she led major initiatives in early childhood development and public policy advocacy. She will continue to serve on the city of Pittsfield’s Commonwealth Preschool Partnership Initiative leadership committee, the Massachusetts Early Childhood Funder Collaborative steering committee, and the board of Berkshire Area Health Education Center.

bankESB Sponsors Cooley Dickinson Hospital’s Golf FORE Health Tournament

By BusinessWest Staff October 31, 2025

Daily News

EASTHAMPTON — bankESB announced its $10,000 sponsorship of Cooley Dickinson Hospital’s annual Golf FORE Health Tournament, a fundraising event that supports vital healthcare programs and services for the community.

The Golf FORE Health Tournament, which was held on Sept. 16 at the Ranch Golf Club in Southwick, brought together local businesses, community leaders, and supporters for a day of golf, camaraderie, and philanthropy. Proceeds from the event directly benefit Cooley Dickinson Hospital, helping to ensure patients in Hampshire and surrounding counties have access to high-quality, compassionate care.

“Supporting organizations like Cooley Dickinson Hospital is one of the most meaningful ways we can give back,” said Matthew Sosik, president and CEO of bankESB. “Healthcare touches every family, and we are honored to play a role in helping the hospital continue its mission of delivering excellent care to our neighbors.”

This year’s Golf FORE Health Tournament funded programs that enhance patient services, expand access to advanced treatments, and strengthen Cooley Dickinson’s commitment to community health and wellness.

“We are honored to share our gratitude to bankESB for their platinum sponsorship of our 2025 Cooley Dickinson Golf FORE Health tournament,” said Diane Dukette, chief Development officer at Cooley Dickinson Hospital. “Proceeds from this year’s tournament benefited the expansion and renovation of our Emergency Department, helping us to provide high-quality, compassionate care for you and the people you love.”

Dukette added that “bankESB was one of the earliest supporters of the Emergency Department campaign with their $500,000 Community Challenge, and their continued support is a strong declaration of their commitment to the health of our shared community.”

Through the bank’s community giving initiative, the Giving Tree, this sponsorship reflects bankESB’s ongoing dedication to community giving, with a focus on organizations that improve quality of life across Western Mass.

Episode 246: November 10, 2025

Joe Bednar talks with Chelsea Kline, Executive Director, Cancer Connection: Leading with Empathy and Impact

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