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Daily News

WINDSOR LOCKS, Conn. — The Connecticut Airport Authority (CAA) announced the opening of a new, sit-down restaurant at Bradley International Airport (BDL).

In partnership with the airport’s food and beverage operator SSP America, Urban Lodge Brewing Co., a craft brewery and taproom with locations in Hartford and Manchester, has opened a new location at BDL. The restaurant serves its signature beer and a family-friendly food menu and is located post-TSA screening within the airport’s airside lobby.

“The arrival of Urban Lodge adds to the growing list of new dining options that help enhance the experience for passengers at Bradley International Airport,” said Michael Shea, executive director & CEO of the CAA. “It also underscores our commitment to creating a sense of place inside the terminal with local, recognizable brands that reflect our state and region.”

Known for its evolving beer program, great food and atmosphere, Urban Lodge occupies BDL’s largest dining space — formerly the location of Black Bear Saloon.

“We’re thrilled to partner with SSP and bring the Urban Lodge experience to Bradley International Airport. It’s an exciting time for the airport, and we’re proud to represent local craft beer and hospitality as part of the momentum and transformation happening here,” said Michael Gerrity, co-owner of Urban Lodge Brewing Co.

“Urban Lodge is exactly the kind of brand that makes airport dining more memorable — local, welcoming, and full of personality,” said Kyle Phillips, vice president of Concepts & Development for SSP America. “It’s a concept built around gathering and genuine hospitality, and we’re proud to bring that spirit to Bradley International Airport. This opening reflects what matters most in a modern concessions program: a strong sense of place, broad traveler appeal, and an experience that feels rooted in the community it serves.”

In addition to Urban Lodge, more new dining concepts are scheduled to open at BDL later this year, as part of the CAA’s broader strategy to upgrade the airport’s dining experience with a focus on integrating local favorites and industry-leading quick service national brands.

These include, West Hartford-based Sparrow Pizza, which will feature a full-service, sit-down restaurant in the gates 1-12 concourse, and Chick-fil-A — located within the airport food court. The remainder of the dining portfolio will include national and proprietary brands, which will be announced in the months ahead.

Daily News

WINDSOR LOCKS — The Connecticut Airport Authority (CAA) announced that Bradley International Airport (BDL) has reached a major milestone as part of the ongoing terminal expansion that has been underway since March 2023. The final element of construction, a new concourse, is now complete, with passengers slated to begin using it in the coming weeks.

The soon-to-be-unveiled concourse is an extension of the existing terminal (Terminal A) and part of an 80,000-square-foot facility directly behind the Sheraton Hotel. The new concourse includes: Three additional airline gates for passengers; comfortable and varied seating options with ample access to integrated power; new dining and retail options; new modern restroom facilities with privacy stalls, occupancy sensors, luggage storage, and contemporary vanities; an additional family restroom; self-sanitizing diaper changing stations; and BDL’s second nursing room for mothers.

Just below the new concourse, and also part of the new 80,000-square-foot facility, is BDL’s new inline baggage screening system, which opened in fall 2025 and houses the airport’s explosive detection machines. A mile-long conveyor belt carries the estimated 2 million checked bags the airport screens annually from the airline ticket counters directly to the new screening facility. The explosive detection machines, once located in the airport lobby, have since been removed – freeing up ticket counter space for existing and potential new airlines.

“The opening of Bradley International Airport’s inline baggage screening facility, and now the new concourse space serves as a capstone for the recent customer service enhancements we have unveiled since last summer,” said CAA Executive Director and CEO Michael W. Shea.  “All of these projects position Bradley for future growth and will better serve our growing passenger base. We are extremely proud to showcase them to our passengers, local community, and Connecticut visitors.”

In addition to the inline baggage screening facility, two new exit corridors were added to the east and west sides of the main terminal, adjacent to each of the two concourses, which opened in 2025. The new exit corridors provide faster and more direct access to airline baggage claims, car rentals, ground transportation, and shuttles in BDL’s arrivals level. They also include two new meet-and-greet areas, complete with seating and access to arrival monitors.

The center exit lane that passengers have been using for years near the main TSA security checkpoint is now permanently closed and was reconfigured to expand the security checkpoint by allowing for additional screening lanes and queuing space for passengers waiting to be screened.

The total cost for both construction projects is approximately $250 million. The CAA secured approximately $120 million in funding for these projects with the help of Connecticut’s congressional delegation from the Federal Aviation Administration (FAA) Airport Improvement Program, the Transportation Security Administration (TSA), and the Bipartisan Infrastructure Law (BIL). The additional funding for the construction comes from passenger facility charges and the CAA’s airport revenue. No state taxpayer funds are being used to pay for these projects.

Ahead of the concourse’s official opening, a ceremonial ribbon-cutting was staged Friday to celebrate the milestone and the impending unveiling to Bradley International Airport passengers and the community.

Daily News

WINDSOR LOCKS, Conn. — The Connecticut Airport Authority (CAA) recently announced that United Airlines will launch nonstop service between Bradley International Airport (BDL) and George Bush Intercontinental Airport (IAH) in Houston, Texas.

The year-round service will begin on Thursday, May 21, and operate daily using a Boeing 737-800 aircraft. 

“We are thrilled that United is expanding its footprint at Bradley International Airport and offering our passengers another nonstop destination,” said Michael Shea, executive director and CEO of the CAA. “This flight will offer greater convenience to those traveling to the Houston area and allow passengers to connect to other destinations within United’s global network.” 

“As travelers start mapping out their summer plans, we’re excited to bring nonstop service between Houston and Hartford,” said Mark Weithofer, United’s managing director of Domestic Network Planning. “This route is an exciting addition to United’s route network and provides our customers with greater access to not only the two cities, but to destinations around the world with one-stop connections through Houston.”

In addition to service to Houston (IAH), United also flies from BDL to its hubs in Chicago (ORD), Denver (DEN) and Washington, DC (IAD). 

For more information on flight schedules and to book a ticket, visit https://www.united.com

Daily News

WINDSOR LOCKS, Conn. — The Connecticut Airport Authority announced the launch of CLEAR and its identity-verification technology at Bradley International Airport.

“At Bradley International Airport, we are always looking for innovative approaches to the traveler journey,” said Kevin Dillon, executive director of the Connecticut Airport Authority. “With our focus on modernizing the whole travel experience while maintaining the integrity of safety and security protocols, we are thrilled to introduce CLEAR’s biometric technology to our traveler base. The addition of CLEAR now offers another convenient, time-saving travel option in our growing menu of services and amenities.”

CLEAR already serves nine of Bradley’s top 10 domestic destinations, allowing members traveling through the airport to use CLEAR on both ends of their journey. Nationally, it offers an expedited security program at 52 airports, serving more than 15 million members.

Members use CLEAR’s network of dedicated lanes to verify their identity with their eyes or fingers, replacing the need to take out their wallet and driver’s license. After verification, a CLEAR ambassador escorts members through the dedicated lane and directly to TSA physical security, saving them time waiting in line at the security checkpoint. CLEAR’s launch at Bradley is expected to create 23 jobs and generate approximately $1.2 million in local economic activity every year.

“CLEAR has officially landed in Connecticut, and we’re excited to partner with Bradley International Airport to make air travel easier, faster, and more secure for Connecticut travelers,” CLEAR CEO Caryn Seidman-Becker said.

CLEAR Plus, an opt-in membership that provides access to CLEAR’s expedited identity-verification lanes, costs about $16 a month billed annually, with discounts available for Delta Air Lines, United Airlines, and American Express members. Newly enrolling active military, veterans, and government officials are also eligible for discounted memberships, and additional family members can be added to an existing CLEAR Plus account for $60 per adult per year.

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest, in partnership with Living Local, has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Episode 52: February 15, 2021

George O’Brien talks with Kevin Dillon, executive director of the Connecticut Airport Authority, which oversees Bradley International Airport

Kevin Dillon

BusinessWest Editor George O’Brien talks with Kevin Dillon, executive director of the Connecticut Airport Authority, which oversees Bradley International Airport. The two discuss the profound impact the pandemic has had on passenger volume and revenue at the airport, and what the outlook is for the short and long term. The two also discuss the airport’s ongoing efforts to improve service and effectively compete against both larger and smaller airports both in this region and across the country for planes and routes. It’s must listening, so join us on BusinessTalk, a podcast presented by BusinessWest in partnership with Living Local.

 

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